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  • RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

    - by Richard Lefebvre
    ·        The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships ·          Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. ·         Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities ·          The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history.  - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes ·         “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources ·         Oracle Fusion CRM ·         Oracle Fusion Applications ·         Oracle RightNow CX Cloud Service ·         OracleCRM on Facebook ·         OracleCRM on YouTube

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  • Podcast Show Notes: Architect Day Panel Highlights

    - by Bob Rhubart
    The 2010 series of Oracle Technology Network Architect Day events kicked off in May with events in Dallas, Texas, Redwood Shores, California, and Anaheim, California. The centerpiece of each Architect Day event is a panel discussion that brings together the day's various presenters along with experts drawn from the local Oracle community. This week’s ArchBeat program presents highlights from the panel discussion from the event held in Anaheim. Listen The voices you’ll hear in these highlights belong to (listed in order of appearance): Ralf Dossmann: Director of SOA and Middleware in Oracle’s Enterprise Solutions Group LinkedIn | Oracle Mix Floyd Teter: Innowave Technology, Oracle ACE Director Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Basheer Khan: Innowave Technology, Oracle ACE Director Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Jeff Savit:  Oracle virtualization expert, former Sun Microsystems principal engineer Blog | LinkedIn | Oracle Mix Geri Born: Oracle security analyst LinkedIn | A 10-minute podcast can't really do justice to the hour-long panel discussion at each Architect Day event, let alone the discussion that is characteristic of each session throughout each Architect Day. But at least you’ll get a taste of what you’ll find at the live events. You’ll find slide decks and more from this first series of 2010 events in the Architect Day Artifacts post on this blog. More dates/cities will be added soon to the Architect Day schedule.  Coming Soon Next week’s ArchBeat program kicks off a three-part series featuring Cameron Purdy,  Oracle ACE Director Aleksander Seovic, and Oracle ACE John Stouffer in a conversation about data grid technology and Oracle Coherence. Stay tuned: RSS Technorati Tags: oracle,oracle technology network,archbeat,arch2arch,podcast,architect day del.icio.us Tags: oracle,oracle technology network,archbeat,arch2arch,podcast,architect day

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  • eFX on NetBeans Platform at Silicon Valley JavaFX User Group

    - by Geertjan
    Below you can watch (in addition to seeing Steve Chin and Ben Evans) Sven Reimers presenting eFX, a JavaFX application framework on the NetBeans Platform, yesterday at the Silicon Valley JavaFX User Group. While watching, you'll learn quite a few things about the NetBeans Platform, at the same time. In the end, you see a VisualVM clone written in JavaFX on the NetBeans Platform. Sven will also talk on this topic at NetBeans Day and during his sessions at JavaOne.

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  • Integrating Data Mining into your BI Solution (Presentation)

    I recently gave a live meeting presentation to the UK User Group on Integrating Data Mining into your BI Solution.  In it I talk about and demo ways of using your data mining models inside Integration Services, Analysis Services and Reporting Services.  This is the first in a series of presentations I will be doing for the UG as I try to get the word out that Data Mining can be for the masses. You can download my deck and my line meeting recording from here.

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  • Webinar: Meeting Customer Expectations in the New Age of Retail

    - by Sanjeev Sharma
    Webcast Date: Thursday, November 8, 2012 Time: 10am PT/ 1pm ET The retail market has expanded into the online, mobile, and social worlds. But the key to success hasn’t changed since the days of traditional, brick-and-mortar business. It’s still about service. A successful retailer today in omni-channel customer engagement must be able to deliver quality service that meets customer expectations. For many retailers, Oracle Web commerce applications help them achieve that success, allowing them to market, interact, and transact across multiple channels in a predictable, consistent, and personalized manner. Join us for this Webcast, and learn what Oracle applications can do for your business. In this session, we will discuss: The significance and dimensions of modern omni-channel customer experience The Oracle Commerce platform Real-world examples of business value derived by running customer-facing applications on Oracle Engineered Systems Register today Speakers: Sanjeev Sharma Principal Product Director, Oracle Exalogic, Oracle Kelly Goetsch Senior Principal Product Manager, Oracle Commerce, Oracle Dan Conway Senior Product Manager, Oracle Retail, Oracle

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  • Exporting Master Data from Master Data Services

    This white paper describes how to export master data from Microsoft SQL Server Master Data Services (MDS) using a subscription view, and how to import the master data into an external system using SQL Server Integration Services (SSIS). The white paper provides a step-by-step sample for creating a subscription view and an SSIS package. 12 essential tools for database professionalsThe SQL Developer Bundle contains 12 tools designed with the SQL Server developer and DBA in mind. Try it now.

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  • Processing Binary Data in SOA Suite 11g

    - by Ramkumar Menon
    SOA Suite 11g provides a variety of ways to exchange binary data amongst applications and endpoints. The illustration below is a bird's-eye view of all the features in SOA Suite to facilitate such exchanges. Handling Binary data in SOA Suite 11g Composites Samples and Step-by-Step Tutorials A few step-by-step tutorials have been uploaded to java.net that illustrate key concepts related to Binary content handling within SOA composites. Each sample consists of a fully built composite project that can be deployed and tested, together with a Readme doc with screenshots to build the project from scratch. Binary Content Handling within File Adapter Samples [Opaque, Streaming, Attachments] SOAP with Attachments [SwA] Sample MTOM Sample Mediator Pass-through for attachments Sample For detailed information on binary content and large document handling within SOA Suite, refer to Chapter 42 of the SOA Suite Developer's Guide. Handling Binary data in Oracle B2B The following diagram illustrates how Oracle B2B facilitates exchange of binary documents between SOA Suite and Trading Partners.

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  • Tackling Security and Compliance Barriers with a Platform Approach to IDM: Featuring SuperValu

    - by Darin Pendergraft
    On October 25, 2012 ISACA and Oracle sponsored a webcast discussing how SUPERVALU has embraced the platform approach to IDM.  Scott Bonnell, Sr. Director of Product Management at Oracle, and Phil Black, Security Director for IAM at SUPERVALU discussed how a platform strategy could be used to formulate an upgrade plan for a large SUN IDM installation. See the webcast replay here: ISACA Webcast Replay (Requires Internet Explorer or Chrome) Some of the main points discussed in the webcast include: Getting support for an upgrade project by aligning with corporate initiatives How to leverage an existing IDM investment while planning for future growth How SUN and Oracle IDM architectures can be used in a coexistance strategy Advantages of a rationalized, modern, IDM Platform architecture ISACA Webcast Featuring SuperValu - Tackling Security and Compliance Barriers with a Platform Approach to Identity Management from OracleIDM  

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  • BBS Haarentor der Stadt Oldenburg bei Oracle Berlin

    - by britta wolf
    Knut Harms (OstR) von der BBS Haarentor der Stadt Oldenburg besuchte am 15. November mit einer Schülergruppe unsere Berliner Niederlassung in der Schloßstraße. Auf dem Programm standen u.a. Vorträge zum Thema Database Security und Big Data/NoSQL, sowie eine Runde zum Thema Berufsperspektiven in der IT. Dieses kleine Video hat uns Herr Harms anschließend zur Verfügung gestellt. Tolle Idee - Herzlichen Dank dafür!

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  • Google Webmaster Tools Data Highlighter says "Failed to load data, please try again later"

    - by George Garside
    I seem to be unable to access the data highlighter in Google Webmaster Tools since I attempted to start a new highlight on a page. Clicking the red Start Highlighting button to open the tagger did nothing, so I refreshed. Now, the page loads without the middle content section, then a few seconds later shows the following error: Failed to load data, please try again later. I can't get any of the middle section to load, even the list of current pages/page sets that have been highlighted—this error shows. I thought it may be a Google service outage, but other sites' data highlighters work fine. It also seems coincidental that it stopped working after I attempted to start highlighting—I was able to list the existing pages and page sets fine before that, and still am able to access the service on other sites. I've tried clearing browser data and have tried Google Chrome as well—same problem. What's happened?

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  • Demo on Data Guard Protection From Lost-Write Corruption

    - by Rene Kundersma
    Today I received the news a new demo has been made available on OTN for Data Guard protection from lost-write corruption. Since this is a typical MAA solution and a very nice demo I decided to mention this great feature also in this blog even while it's a recommended best practice for some time. When lost writes occur an I/O subsystem acknowledges the completion of the block write even though the write I/O did not occur in the persistent storage. On a subsequent block read on the primary database, the I/O subsystem returns the stale version of the data block, which might be used to update other blocks of the database, thereby corrupting it.  Lost writes can occur after an OS or storage device driver failure, faulty host bus adapters, disk controller failures and volume manager errors. In the demo a data block lost write occurs when an I/O subsystem acknowledges the completion of the block write, while in fact the write did not occur in the persistent storage. When a primary database lost write corruption is detected by a Data Guard physical standby database, Redo Apply (MRP) will stop and the standby will signal an ORA-752 error to explicitly indicate a primary lost write has occurred (preventing corruption from spreading to the standby database). Links: MOS (1302539.1). "Best Practices for Corruption Detection, Prevention, and Automatic Repair - in a Data Guard Configuration" Demo MAA Best Practices Rene Kundersma

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  • Oracle's ZFS Storage Appliance Simulator

    - by Steen Schmidt
    To those of you who has not played with the Oracle's ZFS Storage Appliance, but would like to. You should go an take a look at the Oracle's ZFS Storage Appliance Simulator. You can download this Oracle's ZFS Storage Appliance Simulator here, It will give you a pretty good idear what this unik product is capable of provide for you business.  You can also go and see a demo on how to set the appliance up in Oracle VirtualBox Demo Here. You find Oracle Virtualbox here

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  • Oracle with Kerberos authentication and Windows 2003 Server as KDC

    - by Supaplex
    Hello everyone. I am running Oracle 10.2 on a Windows 2003 Server SP2 which is also the domain controller on the network. I wish to switch authentication method from NTS to Kerberos. I have spent a lot of time trying to configure Oracle with Kerberos authentication from the Oracle Advanced Security option from the Net Manager utility. I have disabled NTS so Kerberos is promoted as the preferred authentication method. But as soon as the configuration is saved from Net Manager and I restart the Oracle server service, Oracle will not start. I don't know what Oracle is complaining about, because I don't know where to look for the Oracle error log. My first question is: how can I figure out what's bugging Oracle? My second question: is there a good tutorial for setting up Oracle on a Windows 2003 with Kerberos Authentication, where the Windows 2003 Server is the KDC? Maybe there is a book I can get? I have read Oracles own guide, but it is mostly for Linux/Unix. Thanks a lot!

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  • Big Data – Buzz Words: What is NewSQL – Day 10 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned the importance of the relational database. In this article we will take a quick look at the what is NewSQL. What is NewSQL? NewSQL stands for new scalable and high performance SQL Database vendors. The products sold by NewSQL vendors are horizontally scalable. NewSQL is not kind of databases but it is about vendors who supports emerging data products with relational database properties (like ACID, Transaction etc.) along with high performance. Products from NewSQL vendors usually follow in memory data for speedy access as well are available immediate scalability. NewSQL term was coined by 451 groups analyst Matthew Aslett in this particular blog post. On the definition of NewSQL, Aslett writes: “NewSQL” is our shorthand for the various new scalable/high performance SQL database vendors. We have previously referred to these products as ‘ScalableSQL‘ to differentiate them from the incumbent relational database products. Since this implies horizontal scalability, which is not necessarily a feature of all the products, we adopted the term ‘NewSQL’ in the new report. And to clarify, like NoSQL, NewSQL is not to be taken too literally: the new thing about the NewSQL vendors is the vendor, not the SQL. In other words - NewSQL incorporates the concepts and principles of Structured Query Language (SQL) and NoSQL languages. It combines reliability of SQL with the speed and performance of NoSQL. Categories of NewSQL There are three major categories of the NewSQL New Architecture – In this framework each node owns a subset of the data and queries are split into smaller query to sent to nodes to process the data. E.g. NuoDB, Clustrix, VoltDB MySQL Engines – Highly Optimized storage engine for SQL with the interface of MySQ Lare the example of such category. E.g. InnoDB, Akiban Transparent Sharding – This system automatically split database across multiple nodes. E.g. Scalearc  Summary In simple words – NewSQL is kind of database following relational database principals and provides scalability like NoSQL. Tomorrow In tomorrow’s blog post we will discuss about the Role of Cloud Computing in Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Application Management Pack 12.1.0.2 Certified with EM 12cR4

    - by Steven Chan (Oracle Development)
    We are pleased to announce the certification of Oracle E-Business Suite Plug-in 12.1.0.2.0 with Oracle Enterprise Manager 12c Release 4. Customers who are planning to upgrade to the latest Oracle Enterprise Manager 12c R4 can continue to use E-Business Suite Plug-in 12.1.0.2.0. Customers who are on earlier releases for the E-Business Suite Plug-in should consider upgrading to release 12.1.0.2.0 to benefit from the latest features of the pack. References Oracle Application Management Pack for Oracle E-Business Suite Guide, Release 12.1.0.2.0 Getting Started with Oracle Application Management Pack (AMP) for Oracle E-Business Suite, Release 12.1.0.2.0 (Note 1532970.1) Related Articles E-Business Suite Plug-in 12.1.0.2 for Enterprise Manager 12c Now Available

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  • Can Kind People Finish First?

    - by Oracle Accelerate for Midsize Companies
    by Jim Lein, Oracle Midsize Programs In an earlier post, I expressed my undying love for KIND Snacks' products. This month's Oracle Profit magazine features an interview with KIND Healthy Snacks Founder and CEO Daniel Lubetzky entitled "Better Business". Lubetzky expresses his vision for making KIND a "not for profit only" company.  All great companies start with a good idea. In this case, that one great idea was to offer a healthy snack with ingredients you can "see and pronounce". That's one of things I really like about this company--that coupled with the fact that their snacks taste great. They compete in an over crowded playing field but I've found that it's rare to find an energy snack that both tastes good and is good for you.  A couple of interesting facts I learned from reading this article: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} 9 out of 10 consumers who try a KIND bar will purchase a KIND product again and recommend it to others KIND has the highest Net Promoter Score among the top 10 brands in the nutritional bar category (I confess I've never heard about this rating before but now that I have it's pretty cool) KIND's coporate mantra, "Do the Kind Thing" both encourages people to do random acts of kindness and provides easy mechanisms for doing so. Not coincidentally, I think, KIND is indeed a story about how nice guys can finish first. KIND has doubled in size every year for the last ten  years and now employees over 300 people, with sales exceeding $120M annually. Growth Applies Pressures One thing I know for certain from interacting our with fast growing customers over the last fifteen years is that growth applies myriad pressures across the organization--resources, processes, technology systems, and leadership agility. And it's easy to forget that Oracle was once an entrepreneurial startup and experienced all those same pressures that other growing companies are experiencing today. When asked by Profit Editor in Chief Aaron Lazenby, " What sort of pressure does KIND"s growth and success place on operations?", Lubetzky responded, "We have a demand planning process right now that is manual to a significant extent, and it just takes so much management time. It takes us days and sometimes weeks to produce information that is critical to our business—and by the time we get the results, we need revised data. Our sales leadership could go out selling, but instead they’re talking to our team about forecasts." Hitching Your Wagon to Oracle Lubetzky and his team selected Oracle for what I believe is our company's greatest strength: hitch your wagon to Oracle and you can trust that we will be there for the long run with the solutions you need and financial staying power. In Lubetzky's words, "The KIND philosophy requires you to have a long-term view of things; taking shortcuts may be the fastest way to get things done, but in the long term that can come back and bite you. Oracle is the type of company—and has the kind of platform—that is here for the long term. It’s not going to go away tomorrow. And Oracle is going to invest all the necessary resources into staying ahead of the game and improving." o next time you're in the supermarket or an REI (my favorite store in the world) or any of the other 80,000 locations that carry KIND, give one a try. Maybe some day you'll want to become a KIND Brand Ambassador.   Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Jim Lein I evangelize Oracle's enterprise solutions for growing midsize companies. I recently celebrated 15 years with Oracle, having joined JD Edwards in 1999. I'm based in Evergreen, Colorado and love relating stories about creativity and innovation whether they be about software, live music, or the mountains. The views expressed here are my own, and not necessarily those of Oracle.

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  • links for 2011-03-17

    - by Bob Rhubart
    Siba Prasad: Oracle Database on Amazon RDSg Siba Prasad share an analysis of the pros and cons. (tags: oracle database cloud amazon) LIVE WEBCAST March 24 2pm PT- Why Switch from Red Hat and SUSE Linux to Oracle Linux? (Oracle's Linux Blog) Featuring Oracle's Monica Kumar, Sr.Director of Linux, Oracle VM and MySQL and Avi Miller, Principal Sales Consultant, Linux and Virtualization. (tags: oracle linux) Webcast: IBM SOA vs. Oracle SOA, March 24, 1pm ET / 10am PT Maneesh Joshi and Bruce Tierney guide you to a solid understanding of the differences between the Oracle and IBM approach to comprehensive SOA. (tags: oracle soa bpm) Finding the Right Solution to Source and Manage Your Contractors (PeopleSoft Apps Strategy) "Talent has become a primary competitive advantage for most organizations. Contingent labor offers talent on flexible terms; it offers the ability to scale up operations, close skill gaps, and manage risk in the process of delivering services." - Mark Rosenberg (tags: oracle peoplesoft enterprisearchitecture) Oracle Business Intelligence Customers: Have Your Voice Heard in the "2011Wisdom of the Crowds Business Intelligence Market Survey" (BI & Analytics Pulse) "The Wisdom of the Crowds survey combines social media, crowd sourcing, and good old fashioned market research to provide vendors and customers alike an unvarnished and insightful snap shot of what's top of mind with business intelligence professionals." (tags: oracle businessintelligence) Martin Bach: Troubleshooting Grid Infrastructure startup Martin Bach hunts down the problem that caused one of his blades to reboot after an EXT3 journal error. (tags: oracle grid rac) Oracle WebCenter: Social Networking & Collaboration (Oracle Enterprise 2.0 Blog) Kelley Ruppel with information on "how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration." (tags: oracle webcenter enterprise2.0 collaboration) VirtaThon: 100% Virtual Java/Oracle/MySQL Conference! | Bex Huff "The goal is simple," says Oracle ACE Director Bex Huff. "Because it's all online, the conference is very cheap. Pricing is not yet announced... but it should be around $300. Also, unlike other conferences, every speaker gets paid a small fee depending on the popularity of his or her session." (tags: oracle oracleace java mysqql) Griffiths Waite Blog: BPM 11g PS3 GW's Ian Heathcock shares a link to "a most interesting article on Oracle's recent release discussing the new features and how PS3 adds value  to the whole SOA message." (tags: oracle soa) The Buttso Blathers: Tutorial: JSF 2.0 and JPA 2.0 with WebLogic Server using NetBeans Should you take application architecture advice from a man named Buttso? In this case, yes. (tags: oracle jsf jpa weblogic) Setting-up a High Available Tuned SOA Environment Middleware Magic (tags: ping.fm) How to Configure Weblogic Messaging Bridge with JBoss Middleware Magic (tags: ping.fm Weblogic JBoss) Richard Veryard on Architecture: Emergent Architecture (tags: ping.fm entarch emergence)

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  • Oracle's Cloud Strategie nach der OOW 2012

    - by Manuel Hossfeld
    Auf der diesjährigen Oracle Open World war „die Cloud“ nicht nur ein vielbenutztes Buzzword, sondern auch Anlass für einige interessante Ankündigungen. Wer keine Zeit oder Muße hatte, sich die entsprechenden Keynotes von Larry Ellison und Thomas Kurian anzuhören, erfährt in diesem Artikel die wesentlichen Änderungen. Die erste Neuerung: Oracle wird in Zukunft alle drei „Sorten“ bzw. „Ebenen“ von Cloud Computing anbieten: SaaS (Software as a Service) – die Bereitstellung von kompletten Fachanwendungen z.B. aus der eBusiness Suite in Form eines Mietmodells - gab es schon länger. Abgesehen von der Tatsache, dass hier zusätzliche/neuere Komponenten und Module der durch die letzten Zukäufe von Oracle noch breiter gewordenen Palette angeboten werden, ändert sich am Prinzip nichts. Bei PaaS (Plattform as a Service) sind vor allem die beiden bereits letztes Jahr angekündigten Dienste „Database Service“ (basierend auf APEX) und „Java Service“ (basierend auf Weblogic) zu nennen, für die nun auch konkrete Pakete und Preise (ca.175$ bis 2000$/Monat) sowie die Möglichkeit zur Anmeldung auf http://cloud.oracle.com vorliegen. Interessanterweise gehört auch ein sog. „Social Service“ in diese Schicht, mit der Oracle Kunden ihre Anwendungen in Zukunft auf standardisierte Weise durch Social Networking Funktionalität wie z.B. Microblogging erweitern können.Ebenso neu angekündigt wurde ein "Developer Service", welcher z.B. Sourcecode-Verwaltung durch GIT Repositories sowie Wikis und Issue Tracking bereit stellen soll. Die dort mittels JDeveloper, Netbeans oder Eclipse erstellten Applikationen können dann nahtlos innerhalb kürzester Zeit in den Java Service deployed werden. Komplett neu und für einige sicher überraschend ist hingegen der Bereich IaaS (Infrastructure as a Service) – Hier geht es um die Bereitstellung von Basis-Infrastrukturkomponenten wie Storage, Rechenleistung (letztlich also Betriebssysteme / VMs) und Messaging / Queueing. Genaue Details oder Preise zu den IaaS Angeboten sind noch nicht bekannt, aber zumindest zu den Storage- und Messaging Services können grundlegende Daten bereits auf http://cloud.oracle.com eingesehen werden Die zweite Neuerung: Kunden können in Zukunft als Alternative zum Betrieb der o.g. „Oracle Cloud“, diese auch komplett hinter ihrer eigenen Firewall aufbauen lassen. Mit anderen Worten: Oracle baut und betreibt bei diesem als „Oracle Private Cloud“ bezeichneten Angebot alle Komponenten selbst – die Daten verlassen aber niemals das Gebäude des Kunden. Letzteres ist gerade bei uns im Datenschutz-sensiblen Deutschland ein wichtiger Aspekt. Da die verwendeten Komponenten in beiden Fällen die gleichen sind, ist auch ein „Umziehen“ oder Erweitern der Private Cloud in die Public Cloud (oder zurück) ohne Änderungen an den Anwendungen möglich. Der Möglichkeit einer "Hybrid Cloud", bei der Teile einer Anwendung hinter der eigenen Firewall, andere Teile aber in der Oracle Cloud laufen, wird damit Realität.

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  • No Cost 1-Click Remarketer Level Training

    - by martin.morganti(at)oracle.com
    The Remarketer level has proven to be a great success as a way of enabling Remarketers to Jump start a resale business with Oracle. As part of the Knowledge Zone for the 1-Click Products we have some no cost training available - the Oracle 1-Click Technology Products Guided Learning Path - which explains about the program and how to position Oracle products. We have been working to increase the training that is available for Remarketers and I am pleased to let you know that we have recently added more no cost training. The training path that we have released is the Oracle Database 11g 1-Click Technology Sales Guided Learning Path . This set of courses provides more detail on the Oracle 11G Database and will help you to better uncover and exploit opportunities for you to sell Oracle 11G as part of your solutions. So if you are interested in a No Fees, No Barriers No Excuses way to resell Oracle 1-Click products look at the Remarketer page and take the free 1-Click Guided Learning paths in the Training Section to kick start your activity.

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  • Oracle Magazine, May/June 2009

    Oracle Magazine May/June features articles on Developer solutions, Oracle and Windows support for midsize businesses, application testing solutions, custom frameworks, ODP.NET transactions, managing literal values with PL/SQL, modernizing Oracle Forms, customizing Oracle Application Express, improving performance in Oracle Database 11g, Tom Kyte answering your questions and much more.

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  • Oracle Partner Store (OPS) New Enhancements

    - by Kristin Rose
    Effective June 29th, Oracle Partner Store (OPS) will release the enhancements listed below to improve your overall ordering experience. v Online Transactional Oracle Master Agreement (Online TOMA) The Online TOMA enables end users to execute a transactional end user license agreement with Oracle. The new Online TOMA in OPS will replace the need for you to obtain a signed hard copy of the TOMA from the end user. You will now initiate the Online TOMA via OPS. Navigation: OPS Home > Order Tools > Online TOMA Query > Request Online TOMA> End User Contact, click “Select for TOMA” > Select Language > Submit (an automated email is sent immediately to the requestor and the end user) Ø The Online TOMA can also be initiated from the ‘My OPS’ tab. Under the Online TOMA Query section partners can track Online TOMA request details submitted to end users. The status of the Online TOMA request and the OMA Key generated (once Ts&Cs of the Online TOMA are accepted by an end user) are also displayed in this table. There is also the ability to resend pending Online TOMA requests by clicking ‘Resend’. Navigation: OPS Home > Order Tools > Online TOMA Query For more details on the Transactional OMA, please click here. v Convert Deals to Carts The partner deal registration system within OPS will now allow you to convert approved deals into carts with a simple click of a button. VADs can use Deal to Cart on all of their partners' registrations, regardless of whether they submitted on their partner's behalf, or the partner submitted themselves. Navigation: Login > Deal Registrations > Deal Registration List > Open the approved deal > Click Deal Reg ID number link to open > Click on 'Create Cart' link You can locate your newly created cart in the Saved Carts section of OPS. Links are also available from within an open deal or from the Deal Registration List. Click on the cart number to proceed. v Partner Opportunity Management: Deal Registration on OPS now allows you to see updated information on your opportunities from Oracle’s Fusion CRM opportunity management system.  Key fields such as close date, sales stage, products and status can be viewed by clicking the opportunity ID associated with the deal registration.  This new feature allows you to see regular updates to your opportunities after registrations are approved.  Through ongoing communication with Oracle Channel Managers and Sales Reps, you can ensure that Oracle has the latest information on your active registered deals. v Product Recommendations: When adding products to the Deal Registrations tab, OPS will now show additional products that you can try to include to maximize your sale and rebate. v Advanced Customer Support(ACS) Services Note: This will be available from July 9th. Initiate the purchase of the complete stack (HW/SW/Services) online with one single OPS order. More ACS services now supported online with exception of Start-Up Pack: · New SW installation services for Standard Configurations & stand alone System Software. · New Pre-production & Go-live services for Standard & Engineered Systems · New SW configuration & Platinum Pre-Production & Go-Live services for Engineered Systems · New Travel & Expenses Estimate included · New Partner & VAD volume discount supported v Software as a Service (SaaS) for Independent Software Vendors (ISVs): Oracle SaaS ISVs can now use OPS to submit their monthly usage reports to Oracle within 20 days after the end of every month. Navigation: OPS Home > Cart > Transaction Type: Partner SaaS for ISV’s > Add Eligible Products > Check out v Existing Approvals: In an effort to reduce the processing time of discount approvals, we have added a new section in the Request Approval page for you to communicate pre-existing approvals without having to attach the DAT. Just enter the Approval ID and submit your request. In case of existing software approvals, you will be required to submit the DAT with the Contact Information section filled out. v Additional data for Shipping Box Labels and Packing Slips OPS now has additional fields in the Shipping Notes section for you to add PO details. This will help you easily identify shipments as they arrive. Partners will have an End User PO field, whereas VADs will have VAR and End User PO fields. v Shipping Notes on OPS Hardware delivery Shipping Notes will now have multiple options to better suit your requirements. v Reminders for Royalty Reporting Partners: If you have not submitted your royalty report online, OPS will now send an automated alert to remind you. v Order Tracker Changes: · Order Tracker will now have a deal reg flag (Yes/No). You can now clearly distinguish between orders that have registered opportunities. · All lines of the order will be visible in the order details list. v Changes in Terminology · You will notice textual changes on some of our labels and messages relating to approval requests. “Discount Requests” has been replaced with “Approval Requests” to cater to some of our other offerings. · First Line Support (FLS) transaction type has been renamed to Support Provider Partner (SPP). OPS Support For more details on these enhancements, please request a training here. For assistance on the Oracle Partner Store, please contact the OPS support team in your region. NAMER: [email protected] LAD: [email protected] EMEA : [email protected] APAC: [email protected] Japan: [email protected] You can even call us on our Hotline! Find your local number here.     Thank you, Oracle Partner Store Support Team      

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  • Oracle Magazine, November/December 2009

    Oracle Magazine November/December features articles on our Editors' Choice Awards 2009, Oracle Database 11g Release 2, ODP.NET and Oracle Streams Advanced Queuing, SQL tuning with Oracle Database 11g, Tom Kyte takes a first look at Oracle Database 11g Release 2 and much more.

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