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  • Rapid Application Development, good, bad or ugly?

    - by chrisw
    I have been working for such a shop for the past three years and I know deep down it cannot be like this everywhere. When I think of Rapid Application Development I immediately think programming without fore-thought. For example, when my company decides to come out with a new product, they don't do any type of relationship mapping, no ER diagrams, no round table discussions on expandability. No, the senior developer that ends up working on the product puts together a screen shot walk-through of the application to show to the client. Once the client signs off on the project work is underway by the senior developer. Now you have a senior developer (I use that term "senior" loosely) coding the application in under a week with no unit testing. Well I guess the good to this is it keeps programmers employed due to the enormous amount of unforeseen "features" in the newly created application. Have any of you dealt with a company like this? If you did how did you preserve your sanity?

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  • Wireless issues BCM4311

    - by user207757
    I have been working with a nice Gent but I am getting stuck. I am just getting back in to Linux and Ubuntu was recommended. I like the look so far but the wireless isn't working I run the update and when it says complete it hangs at the end. Please let me know what to do at this point. "wl: Running module version sanity check. - Original module - No original module exists within this kernel - Installation - Installing to /lib/modules/3.11.0-12-generic/updates/dkms/ depmod.... DKMS: install completed." Hangs here!! Thanks for all your help, D.C.

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  • What framework for text rating site?

    - by problemofficer
    I want to start a "rate my"-style site. The rated objects are mostly texts. I want it to be rather simple. Features I need: object rating (thumb up, thumb down) object comments object tags related object presentation based on tags user authentication and management private message system sanity checks for text inputs (i.e. prevention of code injections) cache open source runs on GNU/Linux I would gladly take something that is tailored for my scenario but a generic framework would be fine too. I simply don't want to write stuff like user authentication that is been written a million times and risking security flaws. Programming language is irrelevant but python/php preferred.

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  • How Expedia Made My New Bride Cry

    - by Lance Robinson
    Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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  • SQL Monitor’s data repository: Alerts

    - by Chris Lambrou
    In my previous post, I introduced the SQL Monitor data repository, and described how the monitored objects are stored in a hierarchy in the data schema, in a series of tables with a _Keys suffix. In this post I had planned to describe how the actual data for the monitored objects is stored in corresponding tables with _StableSamples and _UnstableSamples suffixes. However, I’m going to postpone that until my next post, as I’ve had a request from a SQL Monitor user to explain how alerts are stored. In the SQL Monitor data repository, alerts are stored in tables belonging to the alert schema, which contains the following five tables: alert.Alert alert.Alert_Cleared alert.Alert_Comment alert.Alert_Severity alert.Alert_Type In this post, I’m only going to cover the alert.Alert and alert.Alert_Type tables. I may cover the other three tables in a later post. The most important table in this schema is alert.Alert, as each row in this table corresponds to a single alert. So let’s have a look at it. SELECT TOP 100 AlertId, AlertType, TargetObject, [Read], SubType FROM alert.Alert ORDER BY AlertId DESC;  AlertIdAlertTypeTargetObjectReadSubType 165550397:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,9:SqlServer,1,4:Name,s0:,10 265549387:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,7:Machine,1,4:Name,s0:,10 365548187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 465547157:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 565546147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 665545187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 765544157:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 865543147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 965542187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 1065541147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 11…     So what are we seeing here, then? Well, AlertId is an auto-incrementing identity column, so ORDER BY AlertId DESC ensures that we see the most recent alerts first. AlertType indicates the type of each alert, such as Job failed (6), Backup overdue (14) or Long-running query (12). The TargetObject column indicates which monitored object the alert is associated with. The Read column acts as a flag to indicate whether or not the alert has been read. And finally the SubType column is used in the case of a Custom metric (40) alert, to indicate which custom metric the alert pertains to. Okay, now lets look at some of those columns in more detail. The AlertType column is an easy one to start with, and it brings use nicely to the next table, data.Alert_Type. Let’s have a look at what’s in this table: SELECT AlertType, Event, Monitoring, Name, Description FROM alert.Alert_Type ORDER BY AlertType;  AlertTypeEventMonitoringNameDescription 1100Processor utilizationProcessor utilization (CPU) on a host machine stays above a threshold percentage for longer than a specified duration 2210SQL Server error log entryAn error is written to the SQL Server error log with a severity level above a specified value. 3310Cluster failoverThe active cluster node fails, causing the SQL Server instance to switch nodes. 4410DeadlockSQL deadlock occurs. 5500Processor under-utilizationProcessor utilization (CPU) on a host machine remains below a threshold percentage for longer than a specified duration 6610Job failedA job does not complete successfully (the job returns an error code). 7700Machine unreachableHost machine (Windows server) cannot be contacted on the network. 8800SQL Server instance unreachableThe SQL Server instance is not running or cannot be contacted on the network. 9900Disk spaceDisk space used on a logical disk drive is above a defined threshold for longer than a specified duration. 101000Physical memoryPhysical memory (RAM) used on the host machine stays above a threshold percentage for longer than a specified duration. 111100Blocked processSQL process is blocked for longer than a specified duration. 121200Long-running queryA SQL query runs for longer than a specified duration. 131400Backup overdueNo full backup exists, or the last full backup is older than a specified time. 141500Log backup overdueNo log backup exists, or the last log backup is older than a specified time. 151600Database unavailableDatabase changes from Online to any other state. 161700Page verificationTorn Page Detection or Page Checksum is not enabled for a database. 171800Integrity check overdueNo entry for an integrity check (DBCC DBINFO returns no date for dbi_dbccLastKnownGood field), or the last check is older than a specified time. 181900Fragmented indexesFragmentation level of one or more indexes is above a threshold percentage. 192400Job duration unusualThe duration of a SQL job duration deviates from its baseline duration by more than a threshold percentage. 202501Clock skewSystem clock time on the Base Monitor computer differs from the system clock time on a monitored SQL Server host machine by a specified number of seconds. 212700SQL Server Agent Service statusThe SQL Server Agent Service status matches the status specified. 222800SQL Server Reporting Service statusThe SQL Server Reporting Service status matches the status specified. 232900SQL Server Full Text Search Service statusThe SQL Server Full Text Search Service status matches the status specified. 243000SQL Server Analysis Service statusThe SQL Server Analysis Service status matches the status specified. 253100SQL Server Integration Service statusThe SQL Server Integration Service status matches the status specified. 263300SQL Server Browser Service statusThe SQL Server Browser Service status matches the status specified. 273400SQL Server VSS Writer Service statusThe SQL Server VSS Writer status matches the status specified. 283501Deadlock trace flag disabledThe monitored SQL Server’s trace flag cannot be enabled. 293600Monitoring stopped (host machine credentials)SQL Monitor cannot contact the host machine because authentication failed. 303700Monitoring stopped (SQL Server credentials)SQL Monitor cannot contact the SQL Server instance because authentication failed. 313800Monitoring error (host machine data collection)SQL Monitor cannot collect data from the host machine. 323900Monitoring error (SQL Server data collection)SQL Monitor cannot collect data from the SQL Server instance. 334000Custom metricThe custom metric value has passed an alert threshold. 344100Custom metric collection errorSQL Monitor cannot collect custom metric data from the target object. Basically, alert.Alert_Type is just a big reference table containing information about the 34 different alert types supported by SQL Monitor (note that the largest id is 41, not 34 – some alert types have been retired since SQL Monitor was first developed). The Name and Description columns are self evident, and I’m going to skip over the Event and Monitoring columns as they’re not very interesting. The AlertId column is the primary key, and is referenced by AlertId in the alert.Alert table. As such, we can rewrite our earlier query to join these two tables, in order to provide a more readable view of the alerts: SELECT TOP 100 AlertId, Name, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType ORDER BY AlertId DESC;  AlertIdNameTargetObjectReadSubType 165550Monitoring error (SQL Server data collection)7:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,9:SqlServer,1,4:Name,s0:,00 265549Monitoring error (host machine data collection)7:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,7:Machine,1,4:Name,s0:,00 365548Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 465547Log backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 565546Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 665545Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 765544Log backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 865543Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 965542Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 1065541Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 Okay, the next column to discuss in the alert.Alert table is TargetObject. Oh boy, this one’s a bit tricky! The TargetObject of an alert is a serialized string representation of the position in the monitored object hierarchy of the object to which the alert pertains. The serialization format is somewhat convenient for parsing in the C# source code of SQL Monitor, and has some helpful characteristics, but it’s probably very awkward to manipulate in T-SQL. I could document the serialization format here, but it would be very dry reading, so perhaps it’s best to consider an example from the table above. Have a look at the alert with an AlertID of 65543. It’s a Backup overdue alert for the SqlMonitorData database running on the default instance of granger, my laptop. Each different alert type is associated with a specific type of monitored object in the object hierarchy (I described the hierarchy in my previous post). The Backup overdue alert is associated with databases, whose position in the object hierarchy is root → Cluster → SqlServer → Database. The TargetObject value identifies the target object by specifying the key properties at each level in the hierarchy, thus: Cluster: Name = "granger" SqlServer: Name = "" (an empty string, denoting the default instance) Database: Name = "SqlMonitorData" Well, look at the actual TargetObject value for this alert: "7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,". It is indeed composed of three parts, one for each level in the hierarchy: Cluster: "7:Cluster,1,4:Name,s7:granger," SqlServer: "9:SqlServer,1,4:Name,s0:," Database: "8:Database,1,4:Name,s14:SqlMonitorData," Each part is handled in exactly the same way, so let’s concentrate on the first part, "7:Cluster,1,4:Name,s7:granger,". It comprises the following: "7:Cluster," – This identifies the level in the hierarchy. "1," – This indicates how many different key properties there are to uniquely identify a cluster (we saw in my last post that each cluster is identified by a single property, its Name). "4:Name,s14:SqlMonitorData," – This represents the Name property, and its corresponding value, SqlMonitorData. It’s split up like this: "4:Name," – Indicates the name of the key property. "s" – Indicates the type of the key property, in this case, it’s a string. "14:SqlMonitorData," – Indicates the value of the property. At this point, you might be wondering about the format of some of these strings. Why is the string "Cluster" stored as "7:Cluster,"? Well an encoding scheme is used, which consists of the following: "7" – This is the length of the string "Cluster" ":" – This is a delimiter between the length of the string and the actual string’s contents. "Cluster" – This is the string itself. 7 characters. "," – This is a final terminating character that indicates the end of the encoded string. You can see that "4:Name,", "8:Database," and "14:SqlMonitorData," also conform to the same encoding scheme. In the example above, the "s" character is used to indicate that the value of the Name property is a string. If you explore the TargetObject property of alerts in your own SQL Monitor data repository, you might find other characters used for other non-string key property values. The different value types you might possibly encounter are as follows: "I" – Denotes a bigint value. For example, "I65432,". "g" – Denotes a GUID value. For example, "g32116732-63ae-4ab5-bd34-7dfdfb084c18,". "d" – Denotes a datetime value. For example, "d634815384796832438,". The value is stored as a bigint, rather than a native SQL datetime value. I’ll describe how datetime values are handled in the SQL Monitor data repostory in a future post. I suggest you have a look at the alerts in your own SQL Monitor data repository for further examples, so you can see how the TargetObject values are composed for each of the different types of alert. Let me give one further example, though, that represents a Custom metric alert, as this will help in describing the final column of interest in the alert.Alert table, SubType. Let me show you the alert I’m interested in: SELECT AlertId, a.AlertType, Name, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType WHERE AlertId = 65769;  AlertIdAlertTypeNameTargetObjectReadSubType 16576940Custom metric7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s6:master,12:CustomMetric,1,8:MetricId,I2,02 An AlertType value of 40 corresponds to the Custom metric alert type. The Name taken from the alert.Alert_Type table is simply Custom metric, but this doesn’t tell us anything about the specific custom metric that this alert pertains to. That’s where the SubType value comes in. For custom metric alerts, this provides us with the Id of the specific custom alert definition that can be found in the settings.CustomAlertDefinitions table. I don’t really want to delve into custom alert definitions yet (maybe in a later post), but an extra join in the previous query shows us that this alert pertains to the CPU pressure (avg runnable task count) custom metric alert. SELECT AlertId, a.AlertType, at.Name, cad.Name AS CustomAlertName, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType JOIN settings.CustomAlertDefinitions cad ON a.SubType = cad.Id WHERE AlertId = 65769;  AlertIdAlertTypeNameCustomAlertNameTargetObjectReadSubType 16576940Custom metricCPU pressure (avg runnable task count)7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s6:master,12:CustomMetric,1,8:MetricId,I2,02 The TargetObject value in this case breaks down like this: "7:Cluster,1,4:Name,s7:granger," – Cluster named "granger". "9:SqlServer,1,4:Name,s0:," – SqlServer named "" (the default instance). "8:Database,1,4:Name,s6:master," – Database named "master". "12:CustomMetric,1,8:MetricId,I2," – Custom metric with an Id of 2. Note that the hierarchy for a custom metric is slightly different compared to the earlier Backup overdue alert. It’s root → Cluster → SqlServer → Database → CustomMetric. Also notice that, unlike Cluster, SqlServer and Database, the key property for CustomMetric is called MetricId (not Name), and the value is a bigint (not a string). Finally, delving into the custom metric tables is beyond the scope of this post, but for the sake of avoiding any future confusion, I’d like to point out that whilst the SubType references a custom alert definition, the MetricID value embedded in the TargetObject value references a custom metric definition. Although in this case both the custom metric definition and custom alert definition share the same Id value of 2, this is not generally the case. Okay, that’s enough for now, not least because as I’m typing this, it’s almost 2am, I have to go to work tomorrow, and my alarm is set for 6am – eek! In my next post, I’ll either cover the remaining three tables in the alert schema, or I’ll delve into the way SQL Monitor stores its monitoring data, as I’d originally planned to cover in this post.

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  • How to setup PTR (Reverse DNS) at Godaddy DNS manager

    - by PokemonCraft
    My hosting provider already did PTR setup. Now i have to setup it at my DNS holder i guess. What am i supposed to do at my Godaddy account. thank you. my ip : 64.250.113.235 and you can check my ptr record from here http://mxkit.com/webmaster-tools/ptr-check result Ptr records for 64.250.113.235 are: Server: 10.0.80.11 Address: 10.0.80.11#53 Non-authoritative answer: 235.113.250.64.in-addr.arpa name = notification.pokemoncraft.com.

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  • vSphere Client vCenter Template Customization Specification Using Windows Sysprep Unattended Answer XML File

    - by Brian
    I'm trying to setup a vSphere Client vCenter v5.0.0 Build 455964 Template Customization Specification using a Windows Sysprep unattended answer XML file for Win2008R2. However I didn't know how Sysprep worked before attempting this so it was a time-consuming nightmare (even after reviewing VMware vSphere ESXi 5's documentation)! I think I've figure out what I'm supposed to be doing, but it's still not working. The biggest problem at this point is that vSphere Client vCenter Customization Specification IP address information is not sticking when I load a Sysprep XML file with just 1 basic setting! This can only be a bug. Here is the process I'm using: PROCESS for Windows - vSphere Client Install Windows OS install VM Tools customize Windows (GPOs can be used to do this after deployment) install Applications (GPOs can be used to do this after deployment too) shutdown the VM convert the VM to a template create a custom Windows Sysprep XML answer file with desired customizations View Management Customization Specifications Manager create "New" Specification for "Target Virtual Machine OS" select Windows check "Use Custom Sysprep Answer File" (ADDS: Custom Sysprep File. KEEPS: Network (IP), Operating System Options (SID, Sysprep /generalize). REPLACES: Registration Information of Owner Name & Organization, Computer Name, Windows License (Key), Administrator Password, Time Zone, Run Once, Workgroup or Domain) name it as "VMwareCS-OS####R#x32/64w/Sysprep-TEST" (CS=Customization Specification) set Description as "Created YYYY/MM/DD by FLast" NEXT import a Sysprep answer file from secure location NEXT Custom settings NEXT click "..." box to right of "Use DHCP" set "Use the following IP settings:" for "IP Address" fill out the first 2 octets set appropriate values for other 2-3 fields set DNS server addresses OK NEXT check "Generate New Security ID (SID)" ALWAYS as template is likely a domain-member computer so it can be updated occasionally NEXT Finish View Inventory VMs and Templates right-click previously completed template Deploy Virtual Machine from this Template provide the new OS name (max15char) select inventory location NEXT select Host/Cluster (wait for validation to succeed) NEXT select Resource Pool (wait for validation to succeed) NEXT select Storage location NEXT check "Power on this virtual machine after creation" select "Customize using an existing customization specification" select desired specification select "Use the Customization Wizard to temporarily adjust the specification before deployment" NEXT NEXT Custom settings? NEXT check "Generate New Security ID (SID)" ALWAYS as template is likely a domain-member computer so it can be updated occasionally NEXT Finish Finish. I know a community member named "brian" (http://serverfault.com/users/25904/brian) has worked with this scenario before, but I couldn't figure out how to contact him directly, so Brian if you see this message could you provide some information to help? Thanks, Brian

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  • What tool or scripts do you use to audit a Linux box?

    - by Sharjeel Sayed
    I use the following tools for my auditing needs A) System Auditing and Hardening (One time) 1) Linux Security Auditing Tool (Security centric,Text based output ) 2) Dmidecode ( Retrieves info from BIOS ) 3) Systeminfo ( Generates a nice html report) 4) Syssumm (Inactive since Oct 2000) 5) Rootkit Hunter (Does a basic config check in addition to rootkit checks) 6) CIS benchmarks 7) Bastille ( Interactive hardening and a security scoring tool) B) Automatic Auditing (as a cron job or a service) 1) Logwatch 2) Psad C) Remote Auditing 1) Nmap (Port scanning) 2) Nessus ( Remote Vulnerability check) D) Wikipedia 1) System profiler Any other tools/scripts which you can recommend?

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  • "Hide from exchange address lists" not working in Exchange 2007

    - by Abdullah
    Hiding a user by checking the "hide from exchange address lists" from exchange management console is not working. The user still shows up in GAL. When I ran Get-Mailbox -Identity _user_ | FL I got HiddenFromAddressListsEnabled : True So the check-box is working but the user still shows up. It's been over 3 weeks since hiding the user so it's not a time issue. This is what I have tried: Using Outlook in online mode Using OWA Regenerating GAL Un-checking then re-checking the "hide" check-box

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  • alternative filesystems for SSD

    - by freedrull
    I am tired of watching fsck check my filesystem when my eeepc 901 shuts down abruptly due to a crash. I know that with a journaling filesystem, I won't have to wait for a check. However, I am well aware of the poor I/O performance of the SSD, so I can imagine using a journaling filesystem being even more frustrating, since there will be constant writes to the journal? I will buy a new laptop without such a crummy ssd someday but, is there anything I can do now, on the software side of things?

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  • CM synergy file merging

    - by Ravisha
    I am using CM Synergy 6.4.3410 version And each time i do a code change ,if some one else does check in on same file its nightmare We need to reconcile it and take latest version from server then manually do the merging and check in . There is an option for merge in reconcile window,but it actually creates a parallel version. I have found out that Synergy does not do a smart merge.Even though the changes done are in different lines of the file

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  • How do I restart MySQL in monit when page contains specific text?

    - by Tyler
    How do I check if a web page contains the text "Error connecting to database" and if the text exists in the page restart the database? Here's what I have so far but it isn't working: check host website.com with address website.com group database start program = "/usr/bin/service mysql start" stop program = "/usr/bin/service mysql stop" if url http://website.com content == "Error connecting to database" then restart

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  • How do I protect my company from my IT guy?

    - by Jesse
    I'm going to hire an IT guy to help manage my office's computers and network. We're a small shop, so he'll be the only one doing IT. Of course, I'll interview carefully, check references, and run a background check. But you never know how things will work out. How do I limit my company's exposure if the guy I hire turns out to be evil? How do I avoid making him the single most powerful person in the organization?

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  • Gmail rejects emails. Openspf.net fails the tests

    - by pablomedok
    I've got a problem with Gmail. It started after one of our trojan infected PCs sent spam for one day from our IP address. We've fixed the problem, but we got into 3 black lists. We've fixed that, too. But still every time we send an email to Gmail the message is rejected: So I've checked Google Bulk Sender's guide once again and found an error in our SPF record and fixed it. Google says everything should become fine after some time, but this doesn't happen. 3 weeks already passed but we still can't send emails to Gmail. Our MX setup is a bit complex, but not too much: We have a domain name delo-company.com, it has it's own mail @delo-company.com (this one is fine, but the problems are with sub-domain name corp.delo-company.com). Delo-company.com domain has several DNS records for the subdomain: corp A 82.209.198.147 corp MX 20 corp.delo-company.com corp.delo-company.com TXT "v=spf1 ip4:82.209.198.147 ~all" (I set ~all for testing purposes only, it was -all before that) These records are for our corporate Exchange 2003 server at 82.209.198.147. Its LAN name is s2.corp.delo-company.com so its HELO/EHLO greetings are also s2.corp.delo-company.com. To pass EHLO check we've also created some records in delo-company.com's DNS: s2.corp A 82.209.198.147 s2.corp.delo-company.com TXT "v=spf1 ip4:82.209.198.147 ~all" As I understand SPF verifications should be passed in this way: Out server s2 connects to MX of the recepient (Rcp.MX): EHLO s2.corp.delo-company.com Rcp.MX says Ok, and makes SPF check of HELO/EHLO. It does NSlookup for s2.corp.delo-company.com and gets the above DNS-records. TXT records says that s2.corp.delo-company.com should be only from IP 82.209.198.147. So it should be passed. Then our s2 server says RCPT FROM: Rcp.MX` server checks it, too. The values are the same so they should also be positive. Maybe there is also a rDNS check, but I'm not sure what is checked HELO or RCPT FROM. Our PTR record for 82.209.198.147 is: 147.198.209.82.in-addr.arpa. 86400 IN PTR s2.corp.delo-company.com. To me everything looks fine, but anyway all emails are rejected by Gmail. So, I've checked MXtoolbox.com - it says everything is fine, I passed http://www.kitterman.com/spf/validate.html Python check, I did 25port.com email test. It's fine, too: Return-Path: <[email protected]> Received: from s2.corp.delo-company.com (82.209.198.147) by verifier.port25.com id ha45na11u9cs for <[email protected]>; Fri, 2 Mar 2012 13:03:21 -0500 (envelope-from <[email protected]>) Authentication-Results: verifier.port25.com; spf=pass [email protected] Authentication-Results: verifier.port25.com; domainkeys=neutral (message not signed) [email protected] Authentication-Results: verifier.port25.com; dkim=neutral (message not signed) Authentication-Results: verifier.port25.com; sender-id=pass [email protected] Content-class: urn:content-classes:message MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----_=_NextPart_001_01CCF89E.BE02A069" Subject: test Date: Fri, 2 Mar 2012 21:03:15 +0300 X-MimeOLE: Produced By Microsoft Exchange V6.5 Message-ID: <[email protected]> X-MS-Has-Attach: X-MS-TNEF-Correlator: Thread-Topic: test Thread-Index: Acz4jS34oznvbyFQR4S5rXsNQFvTdg== From: =?koi8-r?B?89XQ0tXOwMsg8MHXxcw=?= <[email protected]> To: <[email protected]> I also checked with [email protected], but it FAILs all the time, no matter which SPF records I make: <s2.corp.delo-company.com #5.7.1 smtp;550 5.7.1 <[email protected]>: Recipient address rejected: SPF Tests: Mail-From Result="softfail": Mail From="[email protected]" HELO name="s2.corp.delo-company.com" HELO Result="softfail" Remote IP="82.209.198.147"> I've filled Gmail form twice, but nothing happens. We do not send spam, only emails for our clients. 2 or 3 times we did mass emails (like New Year Greetings and sales promos) from corp.delo-company.com addresses, but they where all complying to Gmail Bulk Sender's Guide (I mean SPF, Open Relays, Precedence: Bulk and Unsubscribe tags). So, this should be not a problem. Please, help me. What am I doing wrong? UPD: I also tried Unlocktheinbox.com test and the server also fails this test. Here is the result: http://bit.ly/wYr39h . Here is one more http://bit.ly/ypWLjr I also tried to send email from that server manually via telnet and everything is fine. Here is what I type: 220 mx.google.com ESMTP g15si4811326anb.170 HELO s2.corp.delo-company.com 250 mx.google.com at your service MAIL FROM: <[email protected]> 250 2.1.0 OK g15si4811326anb.170 RCPT TO: <[email protected]> 250 2.1.5 OK g15si4811326anb.170 DATA 354 Go ahead g15si4811326anb.170 From: [email protected] To: Pavel <[email protected]> Subject: Test 28 This is telnet test . 250 2.0.0 OK 1330795021 g15si4811326anb.170 QUIT 221 2.0.0 closing connection g15si4811326anb.170 And this is what I get: Delivered-To: [email protected] Received: by 10.227.132.73 with SMTP id a9csp96864wbt; Sat, 3 Mar 2012 09:17:02 -0800 (PST) Received: by 10.101.128.12 with SMTP id f12mr4837125ann.49.1330795021572; Sat, 03 Mar 2012 09:17:01 -0800 (PST) Return-Path: <[email protected]> Received: from s2.corp.delo-company.com (s2.corp.delo-company.com. [82.209.198.147]) by mx.google.com with SMTP id g15si4811326anb.170.2012.03.03.09.15.59; Sat, 03 Mar 2012 09:17:00 -0800 (PST) Received-SPF: pass (google.com: domain of [email protected] designates 82.209.198.147 as permitted sender) client-ip=82.209.198.147; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 82.209.198.147 as permitted sender) [email protected] Date: Sat, 03 Mar 2012 09:17:00 -0800 (PST) Message-Id: <[email protected]> From: [email protected] To: Pavel <[email protected]> Subject: Test 28 This is telnet test

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  • Mysql innoDB corruption after server crash

    - by Ward Loockx
    Yesterday my server died because an outage in the data center. Today it's back up, but having some problems with mysql. First of all my mysql server was not able to start. For this reason I deleted the files ib_logfile0 and ib_logfile1 in /var/lib/mysql folder (I still have the old failing files). After this my server was able to startup again. But now I see a lot of issues in the mysql log file. Sep 1 09:43:55 * mysqld: 120901 9:43:55 InnoDB: Error: page 70944 log sequence number 8 1483471899 Sep 1 09:43:55 * mysqld: InnoDB: is in the future! Current system log sequence number 5 612394935. Sep 1 09:43:55 * mysqld: InnoDB: Your database may be corrupt or you may have copied the InnoDB Sep 1 09:43:55 * mysqld: InnoDB: tablespace but not the InnoDB log files. See Sep 1 09:43:55 * mysqld: InnoDB: http://dev.mysql.com/doc/refman/5.1/en/forcing-recovery.html When I check the docs on mysql.com, I found that I need to recover my database with backups. I have a backup but not sure what's the good way on importing it. Or is there a way to recover without having to re-import the database again? So if I'm correct I need to put innodb_force_recovery to 4 in mysql and delete all current data and re-import? Is there a way to do this without having downtime? I also have one slave running. This slave has the current status now: Last_Error: Relay log read failure: Could not parse relay log event entry. The possible reasons are: the master's binary log is corrupted (you can check this by running 'mysqlbinlog' on the binary log), the slave's relay log is corrupted (you can check this by running 'mysqlbinlog' on the relay log), a network problem, or a bug in the master's or slave's MySQL code. If you want to check the master's binary log or slave's relay log, you will be able to know their names by issuing 'SHOW SLAVE STATUS' on this slave. How can I totally reset the slave after the new import on the master has happend? Hopefully we can find a solution without not to much downtime. Thanks!

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  • How to test if DNS information has propagated?

    - by Andrew
    I set up a new DNS entry for one of my subdomains (I haven't set up any Apache virtual hosts or anything like that yet). How can I check that the DNS information has propagated? I assumed that I could simply ping my.subdomain.com and assume that if it could resolve, it would show the IP address I specified in the A record. However, I don't know if I am assuming correctly. What is the best way to check this information?

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  • password protect apache user directory using system passwords

    - by Jeff
    I have set up Apache to check user passwords using these modules: LoadModule authz_user_module modules/mod_authz_user.so LoadModule authn_file_module modules/mod_authn_file.so LoadModule auth_basic_module modules/mod_auth_basic.so However, these modules require me to manually add everyone to a new password file (which requires every user to type in their password). Is there a way to have Apache check the system passwords, so that anyone who can ssh can use the same password for web login?

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  • Troubleshooting Guides for End-Users

    - by user49995
    I am an IT Administrator. I would like to create and distribute simple troubleshooting guides for my end-users. Does anyone know if these can be purchased anywhere? Has anyone tried a similar project and have any advice? For instance a sample entry would read: Can't connect to the internet 1) Check physical connection to internet (cable attached to your computer) 2) check wireless connection 3) ping dns server 4) if Ping fails call Tech Support

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  • Forcibly Uninstalling Eclipse 3.5 Plugins

    - by Chris S
    How do you forcibly uninstall Eclipse 3.5 plugins without using Eclipse? I made the mistake of installing Google's Android SDK, and now when I try to check for updates via the "Check For Updates" or "Install New Software", some Android process runs, consumes all my CPU, takes up 3 gigs of memory, and crashes Eclipse. I can't even get to the uninstall dialog before Google's plugin kills everything.

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  • How to change the language of dictionary in word for mac

    - by TheLearner
    My friend is using Microsoft Word for Mac (which is a total train smash). and we want to change the spell check from English (US) to English (UK). This is what I have tried: Make a spelling mistake otherwise you can't get to spelling options. Click Tools Spelling and Grammar Options Dictionaries Change language to English (UK) and click OK Type an English (US) word 'Categorize' Click Tools Spelling and Grammar - 'Spelling and Grammar check complete' i.e. it did not mark the work incorrect.

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  • Monit checking URL follow redirects

    - by beck
    I am looking to use monit to keep an eye on my site. I want it to treat it the site like an external user so am testing the url but it doesn't seem to follow redirects. The content check is being performed on the html of the redirect. #request works: if failed url http://www.sharelatex.com/blog/posts/future.html content == "301" #request fails if failed url http://www.sharelatex.com/blog/posts/future.html content == "actual content" Finding out how to get the url check to follow 30X would be great.

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