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• Supporting users if they're not on your site

  - by Roger Hart

  Have a look at this Read Write Web article, specifically the paragraph in bold and the comments. Have a wry chuckle, or maybe weep for the future of humanity - your call. Then pause, and worry about information architecture. The short story: Read Write Web bumps up the Google rankings for "Facebook login" at the same time as Facebook makes UI changes, and a few hundred users get confused and leave comments on Read Write Web complaining about not being able to log in to their Facebook accounts.* Blindly clicking the first Google result is not a navigation behaviour I'd anticipated for folks visiting big names sites like Facebook. But then, I use Launchy and don't know where any of my files are, depend on Firefox auto-complete, view Facebook through my IM client, and don't need a map to find my backside with both hands. Not all our users behave in the same way, which means not all of our architecture is within our control, and people can get to your content in all sorts of ways. Even if the Read Write Web episode is a prank of some kind (there are, after all, plenty of folks who enjoy orchestrated trolling) it's still a useful reminder. Your users may take paths through and to your content you cannot control, and they are unlikely to deconstruct their assumptions along the way. I guess the meaningful question is: can you still support those users? If they get to you from Google instead of your front door, does what they find still make sense? Does your information architecture still work if your guests come in through the bathroom window? Ok, so here they broke into the house next door - you can't be expected to deal with that. But the rest is well worth thinking about. Other off-site interaction It's rarely going to be as funny as the comments at Read Write Web, but your users are going to do, say, and read things they think of as being about you and your products, in places you don't control. That's good. If you pay attention to it, you get data. Your users get a better experience. There are easy wins, too. Blogs, forums, social media &c. People may look for and find help with your product on blogs and forums, on Twitter, and what have you. They may learn about your brand in the same way. That's fine, it's an interaction you can be part of. It's time-consuming, certainly, but you have the option. You won't get a blogger to incorporate your site navigation just in case your users end up there, but you can be there when they do. Again, Anne Gentle, Gordon McLean and others have covered this in more depth than I could. Direct contact Sales people, customer care, support, they all talk to people. Are they sending links to your content? if so, which bits? Do they know about all of it? Do they have the content they need to support them - messaging that funnels sales, FAQ that are realistically frequent, detailed examples of things people want to do, that kind of thing. Are they sending links because users can't find the good stuff? Are they sending précis of your content, or re-writes, or brand new stuff? If so, does that mean your content isn't up to scratch, or that you've got content missing? Direct sales/care/support interactions are enormously valuable, and can help you know what content your users find useful. You can't have a table of contents or a "See also" in a phonecall, but your content strategy can support more interactions than browsing. *Passing observation about Facebook. For plenty if folks, it is  the internet. Its services are simple versions of what a lot of people use the internet for, and they're aggregated into one stop. Flickr, Vimeo, Wordpress, Twitter, LinkedIn, and all sorts of games, have Facebook doppelgangers that are not only friendlier to entry-level users, they're right there, behind only one layer of authentication. As such, it could own a lot of interaction convention. Heavy users may well not be tech-savvy, and be quite change averse. That doesn't make this episode not dumb, but I'm happy to go easy on 'em.

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• Write your Tests in RSpec with IronRuby

  - by kazimanzurrashid

  [Note: This is not a continuation of my previous post, treat it as an experiment out in the wild. ] Lets consider the following class, a fictitious Fund Transfer Service: public class FundTransferService : IFundTransferService { private readonly ICurrencyConvertionService currencyConvertionService; public FundTransferService(ICurrencyConvertionService currencyConvertionService) { this.currencyConvertionService = currencyConvertionService; } public void Transfer(Account fromAccount, Account toAccount, decimal amount) { decimal convertionRate = currencyConvertionService.GetConvertionRate(fromAccount.Currency, toAccount.Currency); decimal convertedAmount = convertionRate * amount; fromAccount.Withdraw(amount); toAccount.Deposit(convertedAmount); } } public class Account { public Account(string currency, decimal balance) { Currency = currency; Balance = balance; } public string Currency { get; private set; } public decimal Balance { get; private set; } public void Deposit(decimal amount) { Balance += amount; } public void Withdraw(decimal amount) { Balance -= amount; } } We can write the spec with MSpec + Moq like the following: public class When_fund_is_transferred { const decimal ConvertionRate = 1.029m; const decimal TransferAmount = 10.0m; const decimal InitialBalance = 100.0m; static Account fromAccount; static Account toAccount; static FundTransferService fundTransferService; Establish context = () => { fromAccount = new Account("USD", InitialBalance); toAccount = new Account("CAD", InitialBalance); var currencyConvertionService = new Moq.Mock<ICurrencyConvertionService>(); currencyConvertionService.Setup(ccv => ccv.GetConvertionRate(Moq.It.IsAny<string>(), Moq.It.IsAny<string>())).Returns(ConvertionRate); fundTransferService = new FundTransferService(currencyConvertionService.Object); }; Because of = () => { fundTransferService.Transfer(fromAccount, toAccount, TransferAmount); }; It should_decrease_from_account_balance = () => { fromAccount.Balance.ShouldBeLessThan(InitialBalance); }; It should_increase_to_account_balance = () => { toAccount.Balance.ShouldBeGreaterThan(InitialBalance); }; } and if you run the spec it will give you a nice little output like the following: When fund is transferred » should decrease from account balance » should increase to account balance 2 passed, 0 failed, 0 skipped, took 1.14 seconds (MSpec). Now, lets see how we can write exact spec in RSpec. require File.dirname(__FILE__) + "/../FundTransfer/bin/Debug/FundTransfer" require "spec" require "caricature" describe "When fund is transferred" do Convertion_Rate = 1.029 Transfer_Amount = 10.0 Initial_Balance = 100.0 before(:all) do @from_account = FundTransfer::Account.new("USD", Initial_Balance) @to_account = FundTransfer::Account.new("CAD", Initial_Balance) currency_convertion_service = Caricature::Isolation.for(FundTransfer::ICurrencyConvertionService) currency_convertion_service.when_receiving(:get_convertion_rate).with(:any, :any).return(Convertion_Rate) fund_transfer_service = FundTransfer::FundTransferService.new(currency_convertion_service) fund_transfer_service.transfer(@from_account, @to_account, Transfer_Amount) end it "should decrease from account balance" do @from_account.balance.should be < Initial_Balance end it "should increase to account balance" do @to_account.balance.should be > Initial_Balance end end I think the above code is self explanatory, treat the require(line 1- 4) statements as the add reference of our visual studio projects, we are adding all the required libraries with this statement. Next, the describe which is a RSpec keyword. The before does exactly the same as NUnit's Setup or MsTest’s TestInitialize attribute, but in the above we are using before(:all) which acts as ClassInitialize of MsTest, that means it will be executed only once before all the test methods. In the before(:all) we are first instantiating the from and to accounts, it is same as creating with the full name (including namespace)  like fromAccount = new FundTransfer.Account(.., ..), next, we are creating a mock object of ICurrencyConvertionService, check that for creating the mock we are not using the Moq like the MSpec version. This is somewhat an interesting issue of IronRuby or maybe the DLR, it seems that it is not possible to use the lambda expression that most of the mocking tools uses in arrange phase in Iron Ruby, like: currencyConvertionService.Setup(ccv => ccv.GetConvertionRate(Moq.It.IsAny<string>(), Moq.It.IsAny<string>())).Returns(ConvertionRate); But the good news is, there is already an excellent mocking tool called Caricature written completely in IronRuby which we can use to mock the .NET classes. May be all the mocking tool providers should give some thought to add the support for the DLR, so that we can use the tool that we are already familiar with. I think the rest of the code is too simple, so I am skipping the explanation. Now, the last thing, how we are going to run it with RSpec, lets first install the required gems. Open you command prompt and type the following: igem sources -a http://gems.github.com This will add the GitHub as gem source. Next type: igem install uuidtools caricature rspec and at last we have to create a batch file so that we can execute it in the Notepad++, create a batch like in the IronRuby bin directory like my previous post and put the following in that batch file: @echo off cls call spec %1 --format specdoc pause Next, add a run menu and shortcut in the Notepad++ like my previous post. Now when we run it it will show the following output: When fund is transferred - should decrease from account balance - should increase to account balance Finished in 0.332042 seconds 2 examples, 0 failures Press any key to continue . . . You will complete code of this post in the bottom. That's it for today. Download: RSpecIntegration.zip

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• Resetting Your Oracle User Password with SQL Developer

  - by thatjeffsmith

  There’s nothing more annoying than having to email, call, or log a support ticket to have one of your accounts reset. This is no less annoying in the Oracle database. Those pesky security folks have determined that your password should only be valid for X days, and your time is up. Time to reset the password! Except…you can’t log into the database to reset your password. What now? Wait a second, look at this nifty thing I see in SQL Developer: Right click on my connection, reset password not available! Why not? The JDBC Driver Doesn’t Support This Operation We can’t make this call over the Oracle JDBC layer, because it hasn’t been implemented. However our primary interface, OCI, does indeed support this. In order to use the Oracle Call Interface (OCI), you need to have an Oracle Client on your machine. The good news is that this is fairly easy to get going. The Instant Client will do. You have two options, the full or ‘Lite’ Instant Clients. If you want SQL*Plus and the other client tools, go for the full. If you just want the basic drivers, go for the Lite. Either of these is fine, but mind the bit level and version of Oracle! Make sure you get a 32 bit Instant Client if you run 32 bit SQL Developer or 64 bit if you run 64 Here’s the download link What, you didn’t believe me? Mind the version of Oracle too! You want to be at the same level or higher of the database you’re working with. You can use a 11.2.0.3 client with 11.2.0.1 database but not a 10gR2 client with 11gR2 database. Clear as mud? Download and Extract Put it where you want – Program Files is as good as place as any if you have the rights. When you’re done, copy that directory path you extracted the archive to, because we’re going to add it to your Windows PATH environment variable. The easiest way to find this in Windows 7 is to open the Start dialog and type ‘path’. In Windows 8 you’ll cast your spell and wave at your screen until something happens. I recommend you put it up front so we find our DLLs first. Now with that set, let’s start up SQL Developer. Check the Connection Context menu again Bingo! What happened there? SQL Developer looks to see if it can find the OCI resources. Guess where it looks? That’s right, the PATH. If it finds what it’s looking for, and confirms the bit level is right, it will activate the Reset Password option. We have a Preference to ‘force’ an OCI/THICK connection that gives you a few other edge case features, but you do not need to enable this to activate the Reset Password. Not necessary, but won’t hurt anything either. There are a few actual benefits to using OCI powered connections, but that’s beyond the scope of today’s blog post…to be continued. Ok, so we’re ready to go. Now, where was I again? Oh yeah, my password has expired… Right click on your connection and now choose ‘Reset Password’ You’ll need to know your existing password and select a new one that meets your databases’s security standards. I Need Another Option, This Ain’t Working! If you have another account in the database, you can use the DBA Panel to reset a user’s password, or of course you can spark up a SQL*Plus session and issue the ALTER USER JEFF IDENTIFIED BY _________; command – but you knew this already, yes? I need more help ‘installing’ the Instant Client, help! There are lots and lots of resources out there on this subject. But I also know from personal experience that many of you have problems getting this to ‘work.’ The key things to remember is to download the right bit level AND make sure the client install directory is in your path. I know many folks that will just ‘install’ the Instant Client directly to one of their ‘bin’ type directories. You can do that if you want, but I prefer the cleaner method. Of course if you lack admin privs to change the PATH variable, that might be your only option. Or you could do what the original ORA- message indicated and ‘contact your DBA.’

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• How to Secure a Data Role by Multiple Business Units

  - by Elie Wazen

  In this post we will see how a Role can be data secured by multiple Business Units (BUs).  Separate Data Roles are generally created for each BU if a corresponding data template generates roles on the basis of the BU dimension. The advantage of creating a policy with a rule that includes multiple BUs is that while mapping these roles in HCM Role Provisioning Rules, fewer number of entires need to be made. This could facilitate maintenance for enterprises with a large number of Business Units. Note: The example below applies as well if the securing entity is Inventory Organization. Let us take for example the case of a user provisioned with the "Accounts Payable Manager - Vision Operations" Data Role in Fusion Applications. This user will be able to access Invoices in Vision Operations but will not be able to see Invoices in Vision Germany. Figure 1. A User with a Data Role restricting them to Data from BU: Vision Operations With the role granted above, this is what the user will see when they attempt to select Business Units while searching for AP Invoices. Figure 2.The List Of Values of Business Units is limited to single one. This is the effect of the Data Role granted to that user as can be seen in Figure 1 In order to create a data role that secures by multiple BUs,  we need to start by creating a condition that groups those Business Units we want to include in that data role. This is accomplished by creating a new condition against the BU View .  That Condition will later be used to create a data policy for our newly created Role.  The BU View is a Database resource and  is accessed from APM as seen in the search below Figure 3.Viewing a Database Resource in APM The next step is create a new condition,  in which we define a sql predicate that includes 2 BUs ( The ids below refer to Vision Operations and Vision Germany).  At this point we have simply created a standalone condition.  We have not used this condition yet, and security is therefore not affected. Figure 4. Custom Role that inherits the Purchase Order Overview Duty We are now ready to create our Data Policy.  in APM, we search for our newly Created Role and Navigate to “Find Global Policies”.  we query the Role we want to secure and navigate to view its global policies. Figure 5. The Job Role we plan on securing We can see that the role was not defined with a Data Policy . So will create one that uses the condition we created earlier.   Figure 6. Creating a New Data Policy In the General Information tab, we have to specify the DB Resource that the Security Policy applies to:  In our case this is the BU View Figure 7. Data Policy Definition - Selection of the DB Resource we will secure by In the Rules Tab, we  make the rule applicable to multiple values of the DB Resource we selected in the previous tab.  This is where we associate the condition we created against the BU view to this data policy by entering the Condition name in the Condition field Figure 8. Data Policy Rule The last step of Defining the Data Policy, consists of  explicitly selecting  the Actions that are goverened by this Data Policy.  In this case for example we select the Actions displayed below in the right pane. Once the record is saved , we are ready to use our newly secured Data Role. Figure 9. Data Policy Actions We can now see a new Data Policy associated with our Role.  Figure 10. Role is now secured by a Data Policy We now Assign that new Role to the User.  Of course this does not have to be done in OIM and can be done using a Provisioning Rule in HCM. Figure 11. Role assigned to the User who previously was granted the Vision Ops secured role. Once that user accesses the Invoices Workarea this is what they see: In the image below the LOV of Business Unit returns the two values defined in our data policy namely: Vision Operations and Vision Germany Figure 12. The List Of Values of Business Units now includes the two we included in our data policy. This is the effect of the data role granted to that user as can be seen in Figure 11

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• SQLAuthority News – #TechEDIn – TechEd India 2012 – Things to Do and Explore for SQL Enthusiast

  - by pinaldave

  TechEd India 2012 is just 48 hours away and I have been receiving lots of requests regarding how SQL enthusiasts can maximize their time they’ll be spending at TechEd India 2012. Trust me – TechEd is the biggest Tech Event in India and it is much larger in magnitude than we can imagine. There are plenty of tracks there and lots of things to do. Honestly, we need clone ourselves multiple times to completely cover the event. However, I am going to talk about SQL enthusiasts only right now. In this post, I’ll share a few things they can do in this big event. But before I start talking about specific things, there is one thing which is a must – Keynote. There are amazing Keynotes planned every single day at TechEd India 2012. One should not miss them at all. Social Media I am a big believer of the social media. I am everywhere - Twitter, Facebook, LinkedIn and GPlus. I suggest you follow the tag #TechEdIn as well as contribute at the healthy conversation going on right now. You may want to follow a few of the SQL Server enthusiasts who are also attending events like TechEd India. This way, you will know where they are and you can contribute along with them. For a good start, you can follow all the speakers who are presenting at the event. I have linked all the speakers’ names with their respective Twitter accounts. Networking Do not stop meeting new people. Introduce yourself. Catch the speakers after their sessions. Meet other SQL experts and discuss SQL as well as life aside SQL. The best way to start the communication is to talk about something new. Here are a few lines I usually use when I have to break the ice: SQL Server 2012 is just released and I have installed it. How many SQL Server sessions are you going to attend? I am going to attend _________ I am a big fan of SQL Server. Sessions Agenda Day 1 T-SQL Rediscovered with SQL Server 2012 - Jacob Sebastian Catapult your data with SQL Server 2012 integration services - Praveen Srivatsa Processing Big Data with SQL Server 2012 and Hadoop  - Stephan Forte SQL Server Misconceptions and Resolution – A Practical Perspective – Pinal Dave and Vinod Kumar Securing with ContainedDB in SQL Server 2012  - Pranab Majumdar Agenda Day 2 Hand-on-Lab – Exploring Power View with SQL Server 2012 – Ravi S. Maniam Hand-on-Lab - SQL Server 2012 – AlwaysOn Availability Groups  - Amit Ganguli Agenda Day 3 Peeling SQL Server like an Onion: Internals Debunked  - Vinod Kumar Speed Up! – Parallel Processes and Unparalleled Performance  - Pinal Dave Keeping Your Database Available – ‘AlwaysOn’  - Balmukund Lakhani Lesser Known Facts of SQL Server Backup and Restore  - Amit Banerjee Top five reasons why you want SQL Server 2012 BI - Praveen Srivatsa Product Booth and Event Partners There will be a dedicated SQL Server booth at the event. I suggest you stop by there and do communication with SQL Server Experts. Additionally there will be booths of various event partners. Stop by their booth and see if they have a product which can help your career. I know that Pluralsight has recently released my course on their online learning site and if that interests you, you can talk about the subject with them. Bring Your Camera Make a list of the people you want to meet. Follow them on Twitter or send them an email and know their location. Introduce yourself, meet them and have your conversation. Do not forget to take a photo with them and later on, share the photo on social media. It would be nice to send an email to everyone with attached high resolution images if you have their email address. After-hours parties After-hours parties are not always about eating and meeting friends but sometimes, they are very informative. Last time I ended up meeting an SQL expert, and we end up talking for long hours on various aspects of SQL Server. After 4 hours, we figured out that he stays in the same apartment complex as mine and since we have had an excellent friendship, he has then become our family friend. So, my advice is that you start to seek out who is meeting where in the evening and see if you can get invited to the parties. Make new friends but never lose mutual respect by doing something silly. Meet Me I will be at the event for three days straight. I will be around the SQL tracks. Please stop by and introduce yourself. I would like to meet you and talk to you. Meeting folks from the Community is very important as we all speak the same language at the end of the day – SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, SQLServer, T SQL, Technology

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• Five Things Learned at the BSR Conference in San Francisco on Nov 2nd-4th

  - by Evelyn Neumayr

  The BSR Conference 2011—“Redefining Leadership”—held from Nov 2nd to Nov 4th in San Francisco, with Oracle as one of the main sponsors, saw senior business executives, civil society representatives, and other experts from around the world gathering to share strategies and insights on the future of sustainability. The general conference sessions kicked off on November 2nd with a plenary address by former U.S. Vice President Al Gore. Other sessions were presented by CEOs of the caliber of Carl Bass (Autodesk), Brian Dunn (Best Buy), Carlos Brito (Anheuser-Busch InBev) and Ofra Strauss (Strauss Group). Here are five key highlights from the conference: 1.      The main leadership challenge is integrating sustainability into core business functions and overcoming short-termism. The “BSR GlobeScan State of Sustainable Business Poll 2011” - a survey of nearly 500 business leaders from 300 member companies - shows that 84% of respondents are optimistic that global businesses will embrace CSR/sustainability as part of their core strategies and operations in the next five years but consider integrating sustainability into their core business functions the key challenge. It is still difficult for many companies that are committed to the sustainability agenda to find investors that understand the long-term implications and as Al Gore said “Many companies are given the signal by the investors that it is the short term results that matter and that is a terribly debilitating force in the market.” 2.      Companies are required to address increasing compliance requirements and transparency in their supply chain, especially in relation with conflict minerals legislation and water management. The Dodd-Frank legislation, OECD guidelines, and the upcoming Securities and Exchange Commission (SEC) rules require companies to monitor upstream the sourcing of tin, tantalum, tungsten, and gold, but given the complexity of this issue companies need to collaborate and partner with peer companies in their industry as well as in other industries to understand how to address conflict minerals in their supply chains. The Institute of Public and Environmental Affairs’ (IPE) China Water Pollution Map enables the public to access thousands of environmental quality, discharge, and infraction records released by various government agencies. Empowered with this information, the public has the opportunity to place greater pressure on polluting companies to comply with environmental standards and create solutions to improve their performance. 3.      A new standard for reporting on supply chain greenhouse gas emissions is available. The New “Scope 3” Supply Chain Greenhouse Gas Inventory Standard, released on October 4th 2011, is the only international greenhouse gas emissions standard that accounts for the full lifecycle of a company’s products. It provides a framework for companies to account for indirect emissions outside of energy use, such as transportation, manufacturing, and distribution, and it incorporates both upstream and downstream impacts of a product. With key investors now listing supplier vulnerability to rising energy prices and disruptions of service as a key concern, greenhouse gas (GHG) management isn’t just for leading companies but a necessity for any business. 4.      Environmental, social, and corporate governance (ESG) reporting is becoming increasingly important to investors and other stakeholders. While European investors have traditionally driven the ESG agenda, U.S. investors are increasingly including ESG data in their analyses. This trend will likely increase as stakeholders continue to demand that an ESG lens be applied to their investments. Investors are increasingly looking to partner on sustainability, as they see the benefits of ESG providing significant returns on investment. 5.      Software companies are offering an increasing variety of solutions to help drive changes and measure performance internally, in supply chains, and across peer companies. The significant challenge is how to integrate different software systems to facilitate decision-making based on a holistic understanding of trade-offs. Jon Chorley, Chief Sustainability Officer and Vice President, Supply Chain Management Product Strategy at Oracle was a panelist in the “Trends in Sustainability Software” session and commented that, “How we think about our business decisions really comes down to how we think about cost. And as long as we don’t assign a cost to things that have an environmental impact or social impact, then we make decisions based on incomplete information. If we could include that in the process that determines ‘Is this product profitable? we would then have a much better decision.” For more information on BSR visit www.brs.org. You can also view highlights of the plenary session at http://www.bsr.org/en/bsr-conference/session-summaries/2011. Oracle is proud to be a sponsor of this BSR conference. By Elena Avesani, Principal Product Strategy Manager, Oracle          

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• WebCenter Content (WCC) Trace Sections

  - by Kevin Smith

  Kyle has a good post on how to modify the size and number of WebCenter Content (WCC) trace files. His post reminded me I have been meaning to write a post on WCC trace sections for a while. searchcache - Tells you if you query was found in the WCC search cache. searchquery - Shows the processing of the query as it is converted form what the user submitted to the end query that will be sent to the database. Shows conversion from the universal query syntax to the syntax specific to the search solution WCC is configured to use. services (verbose) - Lists the filters that are called for each service. This will let you know what filters are available for each service and will also tell you what filters are used by WCC add-on components and any custom components you have installed. The How To Component Sample has a list of filters, but it has not been updated since 7.5, so it is a little outdated now. With each new release WCC adds more filters. If you have a filter that has no code attached to it you will see output like this: services/6    09.25 06:40:26.270    IdcServer-423    Called filter event computeDocName with no filter plugins registered When a WCC add-on or custom component uses a filter you will see trace output like this: services/6    09.25 06:40:26.275    IdcServer-423    Calling filter event postValidateCheckinData on class collections.CollectionValidateCheckinData with parameter postValidateCheckinDataservices/6    09.25 06:40:26.275    IdcServer-423    Calling filter event postValidateCheckinData on class collections.CollectionFilters with parameter postValidateCheckinData As you can see from this sample output it is possible to have multiple code points using the same filter. systemdatabase - Dumps the database call AFTER it executes. This can be somewhat troublesome if you are trying to track down some weird database problems. We had a problem where WCC was getting into a deadlock situation. We turned on the systemdatabase trace section and thought we had the problem database call, but it turned out since it printed out the database call after it was executed we were looking at the database call BEFORE the one causing the deadlock. We ended up having to turn on tracing at the database level to see the database call WCC was making that was causing the deadlock. socketrequests (verbose) - dumps the actual messages received and sent over the socket connection by WCC for a service. If you have gzip enabled you will see junk on the response coming back from WCC. For debugging disable the gzip of the WCC response.Here is an example of the dump of the request for a GET_SEARCH_RESULTS service call. socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: REMOTE_USER=sysadmin.USER-AGENT=Java;.Stel socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: lent.CIS.11g.CONTENT_TYPE=text/html.HEADER socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: _ENCODING=UTF-8.REQUEST_METHOD=POST.CONTEN socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: T_LENGTH=270.HTTP_HOST=CIS.$$$$.NoHttpHead socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: ers=0.IsJava=1.IdcService=GET_SEARCH_RESUL socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: [email protected] socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: calData.SortField=dDocName.ClientEncoding= socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: UTF-8.IdcService=GET_SEARCH_RESULTS.UserTi socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: meZone=UTC.UserDateFormat=iso8601.SortDesc socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: =ASC.QueryText=dDocType..matches..`Documen socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: t`.@end. userstorage, jps - Provides trace details for user authentication and authorization. Includes information on the determination of what roles and accounts a user has access to. In 11g a new trace section, jps, was added with the addition of the JpsUserProvider to communicate with WebLogic Server. The WCC developers decide when to use the verbose option for their trace output, so sometime you need to try verbose to see what different information you get. One of the things I would always have liked to see if the ability to turn on verbose output selectively for individual trace sections. When you turn on verbose output you get it for all trace sections you have enabled. This can quickly fill up your trace files with a lot of information if you have the socket trace section turned on.

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• Imaging: Paper Paper Everywhere, but None Should be in Sight

  - by Kellsey Ruppel

  Author: Vikrant Korde, Technical Architect, Aurionpro's Oracle Implementation Services team My wedding photos are stored in several empty shoeboxes. Yes...I got married before digital photography was mainstream...which means I'm old. But my parents are really old. They have shoeboxes filled with vacation photos on slides (I doubt many of you have even seen a home slide projector...and I hope you never do!). Neither me nor my parents should have shoeboxes filled with any form of photographs whatsoever. They should obviously live in the digital world...with no physical versions in sight (other than a few framed on our walls). Businesses grapple with similar challenges. But instead of shoeboxes, they have file cabinets and warehouses jam packed with paper invoices, legal documents, human resource files, material safety data sheets, incident reports, and the list goes on and on. In fact, regulatory and compliance rules govern many industries, requiring that this paperwork is available for any number of years. It's a real challenge...especially trying to find archived documents quickly and many times with no backup. Which brings us to a set of technologies called Image Process Management (or simply Imaging or Image Processing) that are transforming these antiquated, paper-based processes. Oracle's WebCenter Content Imaging solution is a combination of their WebCenter suite, which offers a robust set of content and document management features, and their Business Process Management (BPM) suite, which helps to automate business processes through the definition of workflows and business rules. Overall, the solution provides an enterprise-class platform for end-to-end management of document images within transactional business processes. It's a solution that provides all of the capabilities needed - from document capture and recognition, to imaging and workflow - to effectively transform your ‘shoeboxes’ of files into digitally managed assets that comply with strict industry regulations. The terminology can be quite overwhelming if you're new to the space, so we've provided a summary of the primary components of the solution below, along with a short description of the two paths that can be executed to load images of scanned documents into Oracle's WebCenter suite. WebCenter Imaging (WCI): the electronic document repository that provides security, annotations, and search capabilities, and is the primary user interface for managing work items in the imaging solution SOA & BPM Suites (workflow): provide business process management capabilities, including human tasks, workflow management, service integration, and all other standard SOA features. It's interesting to note that there a number of 'jumpstart' processes available to help accelerate the integration of business applications, such as the accounts payable invoice processing solution for E-Business Suite that facilitates the processing of large volumes of invoices WebCenter Enterprise Capture (WEC): expedites the capture process of paper documents to digital images, offering high volume scanning and importing from email, and allows for flexible indexing options WebCenter Forms Recognition (WFR): automatically recognizes, categorizes, and extracts information from paper documents with greatly reduced human intervention WebCenter Content: the backend content server that provides versioning, security, and content storage There are two paths that can be executed to send data from WebCenter Capture to WebCenter Imaging, both of which are described below: 1. Direct Flow - This is the simplest and quickest way to push an image scanned from WebCenter Enterprise Capture (WEC) to WebCenter Imaging (WCI), using the bare minimum metadata. The WEC activities are defined below: The paper document is scanned (or imported from email). The scanned image is indexed using a predefined indexing profile. The image is committed directly into the process flow 2. WFR (WebCenter Forms Recognition) Flow - This is the more complex process, during which data is extracted from the image using a series of operations including Optical Character Recognition (OCR), Classification, Extraction, and Export. This process creates three files (Tiff, XML, and TXT), which are fed to the WCI Input Agent (the high speed import/filing module). The WCI Input Agent directory is a standard ingestion method for adding content to WebCenter Imaging, the process for doing so is described below: WEC commits the batch using the respective commit profile. A TIFF file is created, passing data through the file name by including values separated by "_" (underscores). WFR completes OCR, classification, extraction, export, and pulls the data from the image. In addition to the TIFF file, which contains the document image, an XML file containing the extracted data, and a TXT file containing the metadata that will be filled in WCI, are also created. All three files are exported to WCI's Input agent directory. Based on previously defined "input masks", the WCI Input Agent will pick up the seeding file (often the TXT file). Finally, the TIFF file is pushed in UCM and a unique web-viewable URL is created. Based on the mapping data read from the TXT file, a new record is created in the WCI application.  Although these processes may seem complex, each Oracle component works seamlessly together to achieve a high performing and scalable platform. The solution has been field tested at some of the largest enterprises in the world and has transformed millions and millions of paper-based documents to more easily manageable digital assets. For more information on how an Imaging solution can help your business, please contact [email protected] (for U.S. West inquiries) or [email protected] (for U.S. East inquiries). About the Author: Vikrant is a Technical Architect in Aurionpro's Oracle Implementation Services team, where he delivers WebCenter-based Content and Imaging solutions to Fortune 1000 clients. With more than twelve years of experience designing, developing, and implementing Java-based software solutions, Vikrant was one of the founding members of Aurionpro's WebCenter-based offshore delivery team. He can be reached at [email protected].

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• Beginner Guide to User Styles for Firefox

  - by Asian Angel

  While the default styles for most websites are nice there may be times when you would love to tweak how things look. See how easy it can be to change how websites look with the Stylish Extension for Firefox. Note: Scripts from Userstyles.org can also be added to Greasemonkey if you have it installed. Getting Started After installing the extension you will be presented with a first run page. You may want to keep it open so that you can browse directly to the Userstyles.org website using the link in the upper left corner. In the lower right corner you will have a new Status Bar Icon. If you have used Greasemonkey before this icon works a little differently. It will be faded out due to no user style scripts being active at the moment. You can use either a left or right click to access the Context Menu. The user style script management section is also added into your Add-ons Management Window instead of being separate. When you reach the user style scripts homepage you can choose to either learn more about the extension & scripts or… Start hunting for lots of user style script goodness. There will be three convenient categories to get you jump-started if you wish. You could also conduct a search if you have something specific in mind. Here is some information directly from the website provided for your benefit. Notice the reference to using these scripts with Greasemonkey… This section shows you how the scripts have been categorized and can give you a better idea of how to search for something more specific. Finding & Installing Scripts For our example we decided to look at the Updated Styles Section”first. Based on the page number listing at the bottom there are a lot of scripts available to look through. Time to refine our search a little bit… Using the drop-down menu we selected site styles and entered Yahoo in the search blank. Needless to say 5 pages was a lot easier to look through than 828. We decided to install the Yahoo! Result Number Script. When you do find a script (or scripts) that you like simply click on the Install with Stylish Button. A small window will pop up giving you the opportunity to preview, proceed with the installation, edit the code, or cancel the process. Note: In our example the Preview Function did not work but it may be something particular to the script or our browser’s settings. If you decide to do some quick editing the window shown above will switch over to this one. To return to the previous window and install the user style script click on the Switch to Install Button. After installing the user style the green section in the script’s webpage will actually change to this message… Opening up the Add-ons Manager Window shows our new script ready to go. The script worked perfectly when we conducted a search at Yahoo…the Status Bar Icon also changed from faded out to full color (another indicator that everything is running nicely). Conclusion If you prefer a custom look for your favorite websites then you can have a lot of fun experimenting with different user style scripts. Note: See our article here for specialized How-To Geek User Style Scripts that can be added to your browser. Links Download the Stylish Extension (Mozilla Add-ons) Visit the Userstyles.org Website Install the Yahoo! Result Number User Style Similar Articles Productive Geek Tips Spice Up that Boring about:blank Page in FirefoxExpand the Add Bookmark Dialog in Firefox by DefaultEnjoy How-To Geek User Style Script GoodnessAuto-Hide Your Cluttered Firefox Status Bar ItemsBeginner Geek: Delete User Accounts in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Bypass Waiting Time On Customer Service Calls With Lucyphone MELTUP – "The Beginning Of US Currency Crisis And Hyperinflation" Enable or Disable the Task Manager Using TaskMgrED Explorer++ is a Worthy Windows Explorer Alternative Error Goblin Explains Windows Error Codes Twelve must-have Google Chrome plugins

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• Declarative Architectures in Infrastructure as a Service (IaaS)

  - by BuckWoody

  I deal with computing architectures by first laying out requirements, and then laying in any constraints for it's success. Only then do I bring in computing elements to apply to the system. As an example, a requirement might be "world-side availability" and a constraint might be "with less than 80ms response time and full HA" or something similar. Then I can choose from the best fit of technologies which range from full-up on-premises computing to IaaS, PaaS or SaaS. I also deal in abstraction layers - on-premises systems are fully under your control, in IaaS the hardware is abstracted (but not the OS, scale, runtimes and so on), in PaaS the hardware and the OS is abstracted and you focus on code and data only, and in SaaS everything is abstracted - you merely purchase the function you want (like an e-mail server or some such) and simply use it. When you think about solutions this way, the architecture moves to the primary factor in your decision. It's problem-first architecting, and then laying in whatever technology or vendor best fixes the problem. To that end, most architects design a solution using a graphical tool (I use Visio) and then creating documents that  let the rest of the team (and business) know what is required. It's the template, or recipe, for the solution. This is extremely easy to do for SaaS - you merely point out what the needs are, research the vendor and present the findings (and bill) to the business. IT might not even be involved there. In PaaS it's not much more complicated - you use the same Application Lifecycle Management and design tools you always have for code, such as Visual Studio or some other process and toolset, and you can "stamp out" the application in multiple locations, update it and so on. IaaS is another story. Here you have multiple machines, operating systems, patches, virus scanning, run-times, scale-patterns and tools and much more that you have to deal with, since essentially it's just an in-house system being hosted by someone else. You can certainly automate builds of servers - we do this as technical professionals every day. From Windows to Linux, it's simple enough to create a "build script" that makes a system just like the one we made yesterday. What is more problematic is being able to tie those systems together in a coherent way (as a solution) and then stamp that out repeatedly, especially when you might want to deploy that solution on-premises, or in one cloud vendor or another. Lately I've been working with a company called RightScale that does exactly this. I'll point you to their site for more info, but the general idea is that you document out your intent for a set of servers, and it will deploy them to on-premises clouds, Windows Azure, and other cloud providers all from the same script. In other words, it doesn't contain the images or anything like that - it contains the scripts to build them on-premises or on a cloud vendor like Microsoft. Using a tool like this, you combine the steps of designing a system (all the way down to passwords and accounts if you wish) and then the document drives the distribution and implementation of that intent. As time goes on and more and more companies implement solutions on various providers (perhaps for HA and DR) then this becomes a compelling investigation. The RightScale information is here, if you want to investigate it further. Yes, there are other methods I've found, but most are tied to a single kind of cloud, and I'm not into vendor lock-in. Poppa Bear Level - Hands-on EvaluateRightScale at no cost.  Just bring your Windows Azurecredentials and follow the these tutorials: Sign Up for Windows Azure Add     Windows Azure to a RightScale Account Windows Azure Virtual Machines     3-tier Deployment Momma Bear Level - Just the Right level... ;0)  WindowsAzure Evaluation Guide - if you are new toWindows Azure Virtual Machines and new to RightScale, we recommend that youread the entire evaluation guide to gain a more complete understanding of theWindows Azure + RightScale solution.    WindowsAzure Support Page @ support.rightscale.com - FAQ's, tutorials,etc. for  Windows Azure Virtual Machines (Work in Progress) Baby Bear Level - Marketing WindowsAzure Page @ www.rightscale.com - find overview informationincluding solution briefs and presentation & demonstration videos   Scale     and Automate Applications on Windows Azure  Solution Brief     - how RightScale makes Windows Azure Virtual Machine even better SQL     Server on Windows Azure  Solution Brief   -       Run Highly Available SQL Server on Windows Azure Virtual Machines

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• Google Analytics - Unable to get GA Tracking

  - by Pure.Krome

  We've been using GA for a few years with no probs. About 2-3 weeks ago we tried to clean up some of our tracking and on one of our profiles, it's not working anymore (since oct 10.) First, some context then some GA Debugging code. 1. Context. We have the following setup: different root domains AND different sub-domains on one of the root domains. www.website.com www.website.com.au www.anotherWebsite.com foo.website.com baa.website.com So what we're doing is the following: each root domain and each sub-domain get their own tracking code. This way we can allow separate people (from outside our company) to access only their own data. Eg. a manager for foo.website.com can only see data related to that domain .. and see data on the other domains. Have a last account which is the SUM of all the domains. this is for us. so we can see total numbers. So to do this, we have two trackers that fire off, on the page. the individual accounts all work fine - they seem to be tracking data ok. the 'global' account is not working and this gives us the = Tracking Not Installed error. This has been going on since oct 10. So the wait 24/48/72 hours thing is waaaaay over. 2. GA Debug code. Installing GA Debug chrome extension gives the following output. I've tried to hide anything that could be considered secret. UA-XXXXX34-1 == Global account (which isn't working any more). UA-XXXXX34-11 == Specific account for www.website.com _gaq.push processing "_setAccount" for args: "[UA-XXXXX34-1]": ga_debug.js:18 _gaq.push processing "_setDomainName" for args: "[website.com]": ga_debug.js:18 _gaq.push processing "_setAllowLinker" for args: "[true]": ga_debug.js:18 _gaq.push processing "_trackPageview" for args: "[]": ga_debug.js:18 Track Pageview ga_debug.js:18 Tracking beacon sent! utmwv=--snipped-- Account ID : UA-XXXX234-1 Page Title : Some page title Host Name : www.website.com Page : / Referring URL : - Hit ID : 1923583969 Visitor ID : 785310647 Session Count : 51 Session Time - First : Thu Aug 23 2012 15:20:17 GMT 1000 (AUS Eastern Standard Time) Session Time - Last : Mon Oct 29 2012 11:41:46 GMT 1100 (AUS Eastern Summer Time) Session Time - Current : Mon Oct 29 2012 12:19:23 GMT 1100 (AUS Eastern Summer Time) Campaign Time : Thu Aug 23 2012 15:20:17 GMT 1000 (AUS Eastern Standard Time) Campaign Session : 1 Campaign Count : 1 Campaign Source : (direct) Campaign Medium : (none); Campaign Name : (direct) Language : en-gb Encoding : UTF-8 Flash Version : 11.4 r31 Java Enabled : true Screen Resolution : 1050x1680 Browser Size : 1033x861 Color Depth : 32-bit Ga.js Version : 5.3.7d Cachebuster : 1846514973 ga_debug.js:18 _gaq.push processing "_setAccount" for args: "[UA-XXXX234-11]": ga_debug.js:18 _gaq.push processing "_setDomainName" for args: "[website.com]": ga_debug.js:18 _gaq.push processing "_setAllowLinker" for args: "[true]": ga_debug.js:18 _gaq.push processing "_trackPageview" for args: "[]": ga_debug.js:18 Track Pageview ga_debug.js:18 Tracking beacon sent! utmwv=--snipped-- Account ID : UA-XXXX234-11 Page Title : SomePageTitle Host Name : www.website.com Page : / Referring URL : - Hit ID : 1923583969 Visitor ID : 785310647 Session Count : 51 Session Time - First : Thu Aug 23 2012 15:20:17 GMT 1000 (AUS Eastern Standard Time) Session Time - Last : Mon Oct 29 2012 11:41:46 GMT 1100 (AUS Eastern Summer Time) Session Time - Current : Mon Oct 29 2012 12:19:23 GMT 1100 (AUS Eastern Summer Time) Campaign Time : Thu Aug 23 2012 15:20:17 GMT 1000 (AUS Eastern Standard Time) Campaign Session : 1 Campaign Count : 1 Campaign Source : (direct) Campaign Medium : (none); Campaign Name : (direct) Language : en-gb Encoding : UTF-8 Flash Version : 11.4 r31 Java Enabled : true Screen Resolution : 1050x1680 Browser Size : 1033x861 Color Depth : 32-bit Ga.js Version : 5.3.7d Cachebuster : 1580443754 and this is the js code he have. BTW, it is inside a <head></head> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push( ['_setAccount', 'UA-XXXX234-1'], ['_setDomainName', 'website.com'], ['_setAllowLinker', true], ['_trackPageview'] ,['b._setAccount','UA-XXXX234-11'], ['b._setDomainName','website.com'], ['b._setAllowLinker',true], ['b._trackPageview'] ); (function () { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> Finally, I've triple checked that the UA is the correct text. and yes, the global account is -1 and the specific domain is -11. Anyone have any suggestions to help?

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• Unable to fix broken packages with sudo apt-get install -f

  - by Bob

  Here's my result, of sudo apt-get install -f. i have Ran it twice and got negative result. I believe there is an error at "error in Version string '0:3.6.1-dates for language English Translation data updates for all supported packages for: English" This same statement "error in Version string, caused me three days of attempting to download version 12.04. There is a bug report concerning the quoted text as well. Is there anyway to download the version without the language packs, why would I corrupt version 11.10? Also, when attempting to download Synaptic using sudo apt-get install synaptic, I get the same error message. Again I point out the initial download problems and the same error message receipt. Thanks b0b@b0b-IC780M-A:~$ sudo apt-get install -f [sudo] password for b0b: Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 298 not upgraded. b0b@b0b-IC780M-A:~$ sudo apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 298 not upgraded. b0b@b0b-IC780M-A:~$ sudo apt-get upgrade install Reading package lists... Done Building dependency tree Reading state information... Done The following packages have been kept back: linux-headers-generic software-center The following packages will be upgraded: accountsservice acpi-support acpid aisleriot alsa-utils app-install-data-partner appmenu-qt apport apport-gtk apt-transport-https apt-utils aptdaemon aptdaemon-data apturl apturl-common banshee banshee-extension-soundmenu banshee-extension-ubuntuonemusicstore baobab bind9-host binutils bluez-alsa bluez-cups bluez-gstreamer brasero brasero-cdrkit brasero-common checkbox checkbox-gtk command-not-found command-not-found-data compiz compiz-core compiz-gnome compiz-plugins-default compiz-plugins-main-default cups cups-bsd cups-client cups-common cups-ppdc deja-dup desktop-file-utils dnsutils empathy empathy-common eog evince evince-common evolution-data-server evolution-data-server-common file-roller firefox firefox-globalmenu firefox-gnome-support gbrainy gcalctool gconf2 gconf2-common gedit gedit-common ghostscript ghostscript-cups ghostscript-x gir1.2-atspi-2.0 gir1.2-gconf-2.0 gir1.2-gnomebluetooth-1.0 gir1.2-gtk-3.0 gir1.2-gtksource-3.0 gir1.2-totem-1.0 gir1.2-unity-4.0 gir1.2-webkit-3.0 gnome-accessibility-themes gnome-bluetooth gnome-control-center gnome-control-center-data gnome-desktop3-data gnome-font-viewer gnome-games-common gnome-icon-theme gnome-mahjongg gnome-online-accounts gnome-orca gnome-power-manager gnome-screenshot gnome-search-tool gnome-session gnome-session-bin gnome-session-canberra gnome-session-common gnome-settings-daemon gnome-sudoku gnome-system-log gnome-system-monitor gnome-utils-common gnomine gstreamer0.10-gconf gstreamer0.10-plugins-good gstreamer0.10-pulseaudio gvfs gvfs-backends gvfs-bin gvfs-fuse gwibber gwibber-service gwibber-service-facebook gwibber-service-identica gwibber-service-twitter hpijs hplip hplip-cups hplip-data indicator-datetime indicator-session indicator-sound isc-dhcp-client isc-dhcp-common jockey-common jockey-gtk language-selector-common language-selector-gnome libaccountsservice0 libapt-inst1.3 libarchive1 libasound2-plugins libatk-adaptor libbind9-60 libbrasero-media3-1 libcamel-1.2-29 libcanberra-gtk-module libcanberra-gtk0 libcanberra-gtk3-0 libcanberra-gtk3-module libcanberra-pulse libcanberra0 libdecoration0 libdns69 libebackend-1.2-1 libebook1.2-12 libecal1.2-10 libedata-book-1.2-11 libedata-cal-1.2-13 libedataserver1.2-15 libedataserverui-3.0-1 libevince3-3 libgconf2-4 libgnome-bluetooth8 libgnome-control-center1 libgnome-desktop-3-2 libgoa-1.0-0 libgrip0 libgs9 libgs9-common libgtk-3-bin libgtksourceview-3.0-0 libgtksourceview-3.0-common libgweather-3-0 libgweather-common libgwibber-gtk2 libgwibber2 libhpmud0 libimobiledevice2 libisc62 libisccc60 libisccfg62 libjasper1 liblightdm-gobject-1-0 liblwres60 libmetacity-private0 libmission-control-plugins0 libmono-zeroconf1.0-cil libnautilus-extension1 libnm-glib-vpn1 libnm-glib4 libnm-util2 libnotify0.4-cil libnux-1.0-0 libnux-1.0-common libpam-gnome-keyring libreoffice-emailmerge libreoffice-style-human libsane-hpaio libsmbclient libsnmp-base libsnmp15 libsyncdaemon-1.0-1 libt1-5 libtotem0 libubuntuone-1.0-1 libubuntuone1.0-cil libunity-2d-private0 libunity-core-4.0-4 libunity6 libusbmuxd1 libwbclient0 libwebkitgtk-1.0-0 libwebkitgtk-1.0-common libwebkitgtk-3.0-0 libwebkitgtk-3.0-common libxml2 linux-generic linux-image-generic metacity metacity-common mobile-broadband-provider-info modemmanager mousetweaks multiarch-support nautilus nautilus-data nautilus-sendto-empathy network-manager nux-tools onboard openssl pulseaudio pulseaudio-esound-compat pulseaudio-module-bluetooth pulseaudio-module-gconf pulseaudio-module-x11 pulseaudio-utils python-apport python-aptdaemon python-aptdaemon-gtk python-aptdaemon.gtk3widgets python-aptdaemon.gtkwidgets python-brlapi python-cups python-cupshelpers python-gobject-cairo python-httplib2 python-launchpadlib python-libxml2 python-pam python-papyon python-pkg-resources python-problem-report python-pyatspi2 python-software-properties python-ubuntuone-client python-ubuntuone-storageprotocol samba-common samba-common-bin seahorse shotwell simple-scan smbclient sni-qt software-properties-common software-properties-gtk sudo system-config-printer-common system-config-printer-gnome system-config-printer-udev telepathy-indicator telepathy-mission-control-5 thunderbird thunderbird-globalmenu thunderbird-gnome-support tomboy totem totem-common totem-mozilla totem-plugins ttf-opensymbol ubuntu-desktop ubuntu-minimal ubuntu-standard ubuntuone-client ubuntuone-client-gnome ubuntuone-couch unity unity-2d unity-2d-launcher unity-2d-panel unity-2d-places unity-2d-spread unity-common unity-lens-applications unity-services update-manager update-manager-core update-notifier update-notifier-common usbmuxd vim-common vim-tiny vinagre vino xorg xserver-xorg xserver-xorg-input-all xserver-xorg-video-all xserver-xorg-video-intel xserver-xorg-video-openchrome xul-ext-ubufox 296 upgraded, 0 newly installed, 0 to remove and 2 not upgraded. Need to get 0 B/159 MB of archives. After this operation, 10.1 MB of additional disk space will be used. Do you want to continue [Y/n]? y Extracting templates from packages: 100% Preconfiguring packages ... dpkg: error: parsing file '/var/lib/dpkg/available' near line 4131 package 'python-zope.interface': error in Version string '0:3.6.1-dates for language English Translation data updates for all supported packages for: English . language-pack-en-base provides the bulk of translation data and is updated only seldom. This package provides frequent translation updates.': version string has embedded spaces E: Sub-process /usr/bin/dpkg returned an error code (2) b0b@b0b-IC780M-A:~$

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• Disaster Recovery Discovery

  - by Rodney Landrum

  Last weekend I joined several of my IT staff on a mission to perform a DR test in our remote CoLo center in a large South East city of the US. Can I be more obtuse? The goal was simple for me as the sole DBA in a throng of Windows, Storage, Network and SAN admins – restore the databases and make them work. There were 4 applications that back ended to 7 SQL Server databases on 4 different SQL Server instances. We would maintain the original server names, but beyond that it was fair game. We had time to prepare so I was able to script out or otherwise automate the recovery process. I used sp_help_revlogin for three of the servers, a bit of a cheat actually because restoring the Master database on the target DR servers was the specified course of action according to the DR procedures ( the caveat “IF REQUIRED” left it open to interpretation. I really wanted to avoid the step of restoring Master for a number of reasons but mainly because I did not want to deal with issues starting SQL Services afterward. Having to account for the location of TempDB and the version conflicts of the resource DBs were just two of the battles I chose not to fight. Not to mention other system database location problems that might arise and prevent SQL from starting.  I was going to have to restore all of the user databases anyway, so I would not really gain any benefit, outside of logins, for taking the time to restore the source Master database over the newly installed one on the fresh server. What I wanted was the ability to restore the Master database as a user database, call it Master_Mine, from a backup on the source system and then use that restored database to script the SQL Logins and passwords on the DR systems. While I did not attempt this on the trip, the thought stuck in my mind and this past week I succeeded at scripting user accounts and passwords using only a restored copy of the Master database. Granted there were several challenges to overcome.  Also, as is usual for any work like this the usual disclaimers apply:  This is not something that I would imagine Microsoft would condone or support and this was really only an experiment for me to learn if it was even possible. While I have tested the process with success, I do not know that I would use this technique in a documented procedure because future updates for SQL Server will render this technique non-functional. I thought at first, incorrectly of course, that I could use sp_help_revlogin on a restored copy of the master database I named Master_Mine.   Since sp_help_revlogin uses system schema objects, sys.syslogins and sys.server_principals, this was not going to work because all results would come from the main Master database. To test this I added a SQL login via SSMS, backed up Master, restored  it as Master_Mine, and then deleted the login.  Even though the test account I created should presumably still be in the Master_Mine database, I should be able to get to it and script out its creation with its password hash so that I would not need to know the password, but any applications that stored that password would not have to be altered in the DR scenario. They would just work as expected. Once I realized that would not work I began looking deeper.  Knowing that sys.syslogins and sys.server_principals are system views, their underlying code should be available with sp_helptext, right? They were. And this led me to discover the two tables sys.sysxlgns and sys.sysprivs, where the data I needed was stored. These tables existed in both the real Master and the restored copy, Master_Mine.  I used this information to tweak the sp_help_revlogin stored procedure to use these tables instead to create the logins cursor used in sp_help_revlogin. For the password hash,  sp_help_revlogin uses the function LoginProperty() which takes a user name and option ‘passwordhash’ to return the hash for the user. Unfortunately, it requires the login to exist in the Master database. This would not work. So another slight modification I had to make was to pull the password hash itself (pwdhash from sys.sysxlgns) into the logins cursor and comment out the section of sp_help_revlogin that uses LoginProperty. Instead, I pass the pwdhash value as the variable @PWD_varbinary to the sp_hexadecimal stored procedure which is also created by and used within the code provided by Microsoft in the link above for sp_help_revlogin. The final challenge: sys.sysxlgns and sys.server_principals are visible only within a Dedicated Administrator Connection (DAC) query window in SSMS or within SQLCDMD.  To open a DAC connection you have to be logged in on the SQL Server itself, via RDP in my case,  and you preface the server name in the query connection with ADMIN:, so that the server connection looks like ADMIN:ServerName. From there you can create the modified stored procedure in the restored copy of a Master database from a source system as whatever name you like, and then run the modified stored procedure. I named my new stored procedure usp_help_revlogin_MyMaster. Upon execution I was happy to see the logins and password hashes that I needed to apply from the source Master database without having to restore over the new Master system database and without the need to access the original server (assuming it was down due to whatever disaster put it in that state). You will note that I am not providing full code samples here of the modifications. I will say that it was a slight bit of work and anyone who needed to do this for whatever reason, could fairly easily roll their own solution with the information provided herein.  My goal, as I said was to prove that this could be done and provide another option if required to ease the burden of getting SQL Servers up and available in an emergency situation where alternatives may be more challenging or otherwise unavailable.  

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• Poor Customer Service Example

  - by MightyZot

  Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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• Session Report - Java on the Raspberry Pi

  - by Janice J. Heiss

  On mid-day Wednesday, the always colorful Oracle Evangelist Simon Ritter demonstrated Java on the Raspberry Pi at his session, “Do You Like Coffee with Your Dessert?”. The Raspberry Pi consists of a credit card-sized single-board computer developed in the UK with the intention of stimulating the teaching of basic computer science in schools. “I don't think there is a single feature that makes the Raspberry Pi significant,” observed Ritter, “but a combination of things really makes it stand out. First, it's $35 for what is effectively a completely usable computer. You do have to add a power supply, SD card for storage and maybe a screen, keyboard and mouse, but this is still way cheaper than a typical PC. The choice of an ARM (Advanced RISC Machine and Acorn RISC Machine) processor is noteworthy, because it avoids problems like cooling (no heat sink or fan) and can use a USB power brick. When you add in the enormous community support, it offers a great platform for teaching everyone about computing.”Some 200 enthusiastic attendees were present at the session which had the feel of Simon Ritter sharing a fun toy with friends. The main point of the session was to show what Oracle was doing to support Java on the Raspberry Pi in a way that is entertaining and fun. Ritter pointed out that, in addition to being great for teaching, it’s an excellent introduction to the ARM architecture, and runs well with Java and will get better once it has official hard float support. The possibilities are vast.Ritter explained that the Raspberry Pi Project started in 2006 with the goal of devising a computer to inspire children; it drew inspiration from the BBC Micro literacy project of 1981 that produced a series of microcomputers created by the Acorn Computer company. It was officially launched on February 29, 2012, with a first production of 10,000 boards. There were 100,000 pre-orders in one day; currently about 4,000 boards are produced a day. Ritter described the specification as follows:* CPU: ARM 11 core running at 700MHz Broadcom SoC package Can now be overclocked to 1GHz (without breaking the warranty!) * Memory: 256Mb* I/O: HDMI and composite video 2 x USB ports (Model B only) Ethernet (Model B only) Header pins for GPIO, UART, SPI and I2C He took attendees through a brief history of ARM Architecture:* Acorn BBC Micro (6502 based) Not powerful enough for Acorn’s plans for a business computer * Berkeley RISC Project UNIX kernel only used 30% of instruction set of Motorola 68000 More registers, less instructions (Register windows) One chip architecture to come from this was… SPARC * Acorn RISC Machine (ARM) 32-bit data, 26-bit address space, 27 registers First machine was Acorn Archimedes * Spin off from Acorn, Advanced RISC MachinesNext he presented its features:* 32-bit RISC Architecture–  ARM accounts for 75% of embedded 32-bit CPUs today– 6.1 Billion chips sold last year (zero manufactured by ARM)* Abstract architecture and microprocessor core designs– Raspberry Pi is ARM11 using ARMv6 instruction set* Low power consumption– Good for mobile devices– Raspberry Pi can be powered from 700mA 5V only PSU– Raspberry Pi does not require heatsink or fanHe described the current ARM Technology:* ARMv6– ARM 11, ARM Cortex-M* ARMv7– ARM Cortex-A, ARM Cortex-M, ARM Cortex-R* ARMv8 (Announced)– Will support 64-bit data and addressingHe next gave the Java Specifics for ARM: Floating point operations* Despite being an ARMv6 processor it does include an FPU– FPU only became standard as of ARMv7* FPU (Hard Float, or HF) is much faster than a software library* Linux distros and Oracle JVM for ARM assume no HF on ARMv6– Need special build of both– Raspbian distro build now available– Oracle JVM is in the works, release date TBDNot So RISCPerformance Improvements* DSP Enhancements* Jazelle* Thumb / Thumb2 / ThumbEE* Floating Point (VFP)* NEON* Security Enhancements (TrustZone)He spent a few minutes going over the challenges of using Java on the Raspberry Pi and covered:* Sound* Vision * Serial (TTL UART)* USB* GPIOTo implement sound with Java he pointed out:* Sound drivers are now included in new distros* Java Sound API– Remember to add audio to user’s groups– Some bits work, others not so much* Playing (the right format) WAV file works* Using MIDI hangs trying to open a synthesizer* FreeTTS text-to-speech– Should work once sound works properlyHe turned to JavaFX on the Raspberry Pi:* Currently internal builds only– Will be released as technology preview soon* Work involves optimal implementation of Prism graphics engine– X11?* Once the JavaFX implementation is completed there will be little of concern to developers-- It’s just Java (WORA). He explained the basis of the Serial Port:* UART provides TTL level signals (3.3V)* RS-232 uses 12V signals* Use MAX3232 chip to convert* Use this for access to serial consoleHe summarized his key points. The Raspberry Pi is a very cool (and cheap) computer that is great for teaching, a great introduction to ARM that works very well with Java and will work better in the future. The opportunities are limitless. For further info, check out, Raspberry Pi User Guide by Eben Upton and Gareth Halfacree. From there, Ritter tried out several fun demos, some of which worked better than others, but all of which were greeted with considerable enthusiasm and support and good humor (even when he ran into some glitches).  All in all, this was a fun and lively session.

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• Most Innovative IDM Projects: Awards at OpenWorld

  - by Tanu Sood

  On Tuesday at Oracle OpenWorld 2012, Oracle recognized the winners of Innovation Awards 2012 at a ceremony presided over by Hasan Rizvi, Executive Vice President at Oracle. Oracle Fusion Middleware Innovation Awards recognize customers for achieving significant business value through innovative uses of Oracle Fusion Middleware offerings. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. This year’s Award honors customers for their cutting-edge solutions driving business innovation and IT modernization using Oracle Fusion Middleware. The program has grown over the past 6 years, receiving a record number of nominations from customers around the globe. The winners were selected by a panel of judges that ranked each nomination across multiple different scoring categories. Congratulations to both Avea and ETS for winning this year’s Innovation Award for Identity Management. Identity Management Innovation Award 2012 Winner – Avea Company: Founded in 2004, AveA is the sole GSM 1800 mobile operator of Turkey and has reached a nationwide customer base of 12.8 million as of the end of 2011 Region: Turkey (EMEA) Products: Oracle Identity Manager, Oracle Identity Analytics, Oracle Access Management Suite Business Drivers: ·         To manage the agility and scale required for GSM Operations and enable call center efficiency by enabling agents to change their identity profiles (accounts and entitlements) rapidly based on call load. ·         Enhance user productivity and call center efficiency with self service password resets ·         Enforce compliance and audit reporting ·         Seamless identity management between AveA and parent company Turk Telecom Innovation and Results: ·         One of the first Sun2Oracle identity management migrations designed for high performance provisioning and trusted reconciliation built with connectors developed on the ICF architecture that provides custom user interfaces for  dynamic and rapid management of roles and entitlements along with entitlement level attestation using closed loop remediation between Oracle Identity Manager and Oracle Identity Analytics. ·         Dramatic reduction in identity administration and call center password reset tasks leading to 20% reduction in administration costs and 95% reduction in password related calls. ·         Enhanced user productivity by up to 25% to date ·         Enforced enterprise security and reduced risk ·         Cost-effective compliance management ·         Looking to seamlessly integrate with parent and sister companies’ infrastructure securely. Identity Management Innovation Award 2012 Winner – Education Testing Service (ETS)       See last year's winners here --Company: ETS is a private nonprofit organization devoted to educational measurement and research, primarily through testing. Region: U.S.A (North America) Products: Oracle Access Manager, Oracle Identity Federation, Oracle Identity Manager Business Drivers: ETS develops and administers more than 50 million achievement and admissions tests each year in more than 180 countries, at more than 9,000 locations worldwide.  As the business becomes more globally based, having a robust solution to security and user management issues becomes paramount. The organizations was looking for: ·         Simplified user experience for over 3000 company users and more than 6 million dynamic student and staff population ·         Infrastructure and administration cost reduction ·         Managing security risk by controlling 3rd party access to ETS systems ·         Enforce compliance and manage audit reporting ·         Automate on-boarding and decommissioning of user account to improve security, reduce administration costs and enhance user productivity ·         Improve user experience with simplified sign-on and user self service Innovation and Results: 1.    Manage Risk ·         Centralized system to control user access ·         Provided secure way of accessing service providers' application using federated SSO. ·         Provides reporting capability for auditing, governance and compliance. 2.    Improve efficiency ·         Real-Time provisioning to target systems ·         Centralized provisioning system for user management and access controls. ·         Enabling user self services. 3.    Reduce cost ·         Re-using common shared services for provisioning, SSO, Access by application reducing development cost and time. ·         Reducing infrastructure and maintenance cost by decommissioning legacy/redundant IDM services. ·         Reducing time and effort to implement security functionality in business applications (“onboard” instead of new development). ETS was able to fold in new and evolving requirement in addition to the initial stated goals realizing quick ROI and successfully meeting business objectives. Congratulations to the winners once again. We will be sure to bring you more from these Innovation Award winners over the next few months.

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• Where would a spam bot be located?

  - by Tim

  I have a hosted website using a free hosting service, I received an email this afternoon saying that I have been suspended because my account has been compromised. Basically, someone is using my email account to mass send spam. I've changed all the passwords and everything but when my Gmail pulls the emails from the host it's still downloading loads of spam messages that show like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] SMTP error from remote mail server after end of data: host 198.91.80.251 [198.91.80.251]: 554 5.6.0 id=23634-03 - Rejected by MTA on relaying, from MTA([127.0.0.1]:10030): 554 Error: This email address has lost rights to send email from the system ------ This is a copy of the message, including all the headers. ------ Return-path: <[email protected]> Received: from keenesystems.com ([66.135.33.211]:2370 helo=server211) by absolut.x10hosting.com with esmtpsa (TLSv1:RC4-MD5:128) (Exim 4.77) (envelope-from <[email protected]>) id 1TGwSW-002hHe-Lc for [email protected]; Wed, 26 Sep 2012 13:35:44 -0500 MIME-Version: 1.0 Date: Wed, 26 Sep 2012 13:35:43 -0500 X-Priority: 3 (Normal) X-Mailer: Ximian Evolution 3.9.9 (8.5.3-6) Subject: New staff members wanted at Auction It Online From: [email protected] Reply-To: [email protected] To: "Nadia Monti" <[email protected]> Content-Type: text/plain Content-Transfer-Encoding: quoted-printable Message-ID: <OUTLOOK-IDM-9aed7054-6a3e-e1a4-1d5c-3e73377652a6@server211> Date : 26 September 2012=0ATime : 13:35=0ASender : Dennise Halcomb Head = Office Manager of RJ Auction Drop-Off Int.=0A=0ANice to meet you Nadia M= onti=0A=0ARJ ADO Ltd., a USA based company, offers a significant amount = of goods worldwide for our customers on eBay and other auction venues. = Our company's main target is to provide a suitable and cost-effective se= rvice for any person, company or fundraising company. The main purpose o= f the administrative assistant / sales support representative is to cont= ribute to the sales force and add convenience to our cost-effective serv= ice dedicated to individuals, businesses, and organizations worldwide. O= ur HR department obtained your resume from one of the various job-orient= ed websites just to offer you this post.=0A=0AWorking Schedule: This is = a part time and home-based offer. You won't need to spend more than 3 ho= urs each day. Your =0Aschedule will be flexible.=0A=0ASalary: At the end= of the trial period (it lasts for 1 month) you will be paid 1,800 EUR. = With the average volume of clients your overall income will raise up to = 3,000 EUR per month. After the trial period is over your base salary wil= l grow up to 2,500 EUR per month, so you will earn 5% commission from th= e transactions completed.=0A=0AWhere?: Italy Wide. As it is a stay at ho= me position all the communication will be carried out via email and via = phone.=0A=0ARequirements: Access to the internet during the workday and = basic microsoft office skills are needed. Basic knowledge of English is = required (most of the contacts will be in English).=0A=0ACosts and Fees:= There are NO costs at any time for our employees. All fees related to t= his position are covered by the RJ ADO Co. Ltd..=0A=0AFurther Hiring Pro= cess: If you are interested in position we offer, please reply to this e= mail and send us the copy of your resume for verification.=0A=0AAfter re= viewing all of the received applications we will reply to successful app= licants only. Then we'll offer to these successful applicants a position= within our firm on a trial period basis for one month beginning from th= e date you sign a trial agreement. During this trial period you will rec= eive full guidance and support. Employees on a one monthly trial period = are evaluated at least one week prior to the end of their trial. During = the trial, your supervisor can recommend termination. At the end of the = trial period, the supervisor can offer continued employment, extension o= f trial period, or termination. After the trial period you may ask for m= ore hours or continue full-time.=0A=0AIf you are interested in this posi= tion, just reply to this email and send any questions you have and the c= opy of your resume for verification.=0A=0AThank You,=0AHR-Manager of RJ = ADO Co. Ltd.=0A=0APermission Settings=0AYou have been referred to RJ Auc= tion Drop-Off If you feel you received this email in error or do not wis= h to receive future messages, please reply to this message with "remove"= in the subject field. We will immediately update our database according= ly. =0AWe apologize for any inconvenience caused.=0A=0ARJ Auction Drop-O= ff Co. Ltd. I'm not aware of how this has happened. I'm not sure how anyone could have got hold of my password. It's a simple wordpress install, at some point recently my host went down and there was a fresh install of wordpress with default admin accounts, I have a feeling it could be something to do with this. My question is, even though I've changed all my passwords it's all still happening, is there annywhere in paticular this script would be stored on my host. I really can't deal with having my hosting account suspended and my email account sending all this spam.

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• Breaking 1NF to model subset constraints. Does this sound sane?

  - by Chris Travers

  My first question here. Appologize if it is in the wrong forum but this seems pretty conceptual. I am looking at doing something that goes against conventional wisdom and want to get some feedback as to whether this is totally insane or will result in problems, so critique away! I am on PostgreSQL 9.1 but may be moving to 9.2 for this part of this project. To re-iterate: Does it seem sane to break 1NF in this way? I am not looking for debugging code so much as where people see problems that this might lead. The Problem In double entry accounting, financial transactions are journal entries with an arbitrary number of lines. Each line has either a left value (debit) or a right value (credit) which can be modelled as a single value with negatives as debits and positives as credits or vice versa. The sum of all debits and credits must equal zero (so if we go with a single amount field, sum(amount) must equal zero for each financial journal entry). SQL-based databases, pretty much required for this sort of work, have no way to express this sort of constraint natively and so any approach to enforcing it in the database seems rather complex. The Write Model The journal entries are append only. There is a possibility we will add a delete model but it will be subject to a different set of restrictions and so is not applicable here. If and when we allow deletes, we will probably do them using a simple ON DELETE CASCADE designation on the foreign key, and require that deletes go through a dedicated stored procedure which can enforce the other constraints. So inserts and selects have to be accommodated but updates and deletes do not for this task. My Proposed Solution My proposed solution is to break first normal form and model constraints on arrays of tuples, with a trigger that breaks the rows out into another table. CREATE TABLE journal_line ( entry_id bigserial primary key, account_id int not null references account(id), journal_entry_id bigint not null, -- adding references later amount numeric not null ); I would then add "table methods" to extract debits and credits for reporting purposes: CREATE OR REPLACE FUNCTION debits(journal_line) RETURNS numeric LANGUAGE sql IMMUTABLE AS $$ SELECT CASE WHEN $1.amount < 0 THEN $1.amount * -1 ELSE NULL END; $$; CREATE OR REPLACE FUNCTION credits(journal_line) RETURNS numeric LANGUAGE sql IMMUTABLE AS $$ SELECT CASE WHEN $1.amount > 0 THEN $1.amount ELSE NULL END; $$; Then the journal entry table (simplified for this example): CREATE TABLE journal_entry ( entry_id bigserial primary key, -- no natural keys :-( journal_id int not null references journal(id), date_posted date not null, reference text not null, description text not null, journal_lines journal_line[] not null ); Then a table method and and check constraints: CREATE OR REPLACE FUNCTION running_total(journal_entry) returns numeric language sql immutable as $$ SELECT sum(amount) FROM unnest($1.journal_lines); $$; ALTER TABLE journal_entry ADD CONSTRAINT CHECK (((journal_entry.running_total) = 0)); ALTER TABLE journal_line ADD FOREIGN KEY journal_entry_id REFERENCES journal_entry(entry_id); And finally we'd have a breakout trigger: CREATE OR REPLACE FUNCTION je_breakout() RETURNS TRIGGER LANGUAGE PLPGSQL AS $$ BEGIN IF TG_OP = 'INSERT' THEN INSERT INTO journal_line (journal_entry_id, account_id, amount) SELECT NEW.id, account_id, amount FROM unnest(NEW.journal_lines); RETURN NEW; ELSE RAISE EXCEPTION 'Operation Not Allowed'; END IF; END; $$; And finally CREATE TRIGGER AFTER INSERT OR UPDATE OR DELETE ON journal_entry FOR EACH ROW EXECUTE_PROCEDURE je_breaout(); Of course the example above is simplified. There will be a status table that will track approval status allowing for separation of duties, etc. However the goal here is to prevent unbalanced transactions. Any feedback? Does this sound entirely insane? Standard Solutions? In getting to this point I have to say I have looked at four different current ERP solutions to this problems: Represent every line item as a debit and a credit against different accounts. Use of foreign keys against the line item table to enforce an eventual running total of 0 Use of constraint triggers in PostgreSQL Forcing all validation here solely through the app logic. My concerns are that #1 is pretty limiting and very hard to audit internally. It's not programmer transparent and so it strikes me as being difficult to work with in the future. The second strikes me as being very complex and required a series of contraints and foreign keys against self to make work, and therefore it strikes me as complex, hard to sort out at least in my mind, and thus hard to work with. The fourth could be done as we force all access through stored procedures anyway and this is the most common solution (have the app total things up and throw an error otherwise). However, I think proof that a constraint is followed is superior to test cases, and so the question becomes whether this in fact generates insert anomilies rather than solving them. If this is a solved problem it isn't the case that everyone agrees on the solution....

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• jQuery Templates, Data Link

  - by Renso

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Query Templates, Data Link, and Globalization I am sure you must have read Scott Guthrie’s blog post about jQuery support and officially supporting jQuery's templating, data linking and globalization, if not here it is: jQuery Templating Since we are an open source shop and use jQuery and jQuery plugins extensively to say the least, decided to look into the templating a bit and see what data linking is all about. For those not familiar with those terms here is the summary, plenty of material out there on what it is, but here is what in my experience it means: jQuery Templating: A templating engine that allows you to specify a client-side template where you indicate which properties/tags you want dynamically updated. You in a sense specify which parts of the html is dynamic and since it is pluggable you are able to use tools data jQuery data linking and others to let it sync up your template with data. What makes it more powerful is that you can easily work with rows of data, adding and removing rows. Once the template has been generated, which you do dynamically on a client-side event, you then append/inject the resulting template somewhere in your DOM, like for example you would get a JSON object from the database, map it to your template, it populates the template with your data in the indicated places, and then let’s say for example append it to a row in a table. I have not found it that useful for lets say a single record of data since you could easily just get a partial view from the server via an html type ajax call. It really shines when you dynamically add/remove rows from a list in the DOM. I have not found an alternative that meets the functionality of the jQuery template and helps of course that Microsoft officially supports it. In future versions of the jQuery plug-in it may even ship as part of the standard jQuery library and with future versions of Visual Studio. jQuery Data Linking: In short I was fascinated by it initially by how with one line of code I can sync up my JSON object with my form elements. That's where my enthusiasm stopped. It was one-line to let is deal with syncing up your form with your JSON object, but it is not bidirectional as they state and I tried all the work arounds they suggested and none of them work. The problem is that when you update your JSON object it DOES NOT sync it up with your form. In an example, accounts are being edited client side by selecting the account from a list by clicking on the row, it then fetches the entire account JSON object via ajax json-type call and then refreshes the form with the account’s details from the new JSON object. What is the use of syncing up my JSON with the form if I still have to programmatically sync up my new JSON object with each DOM property?! So you may ask: “what is the alternative”? Good question and the same one I was pondering, maybe I can just use it for keeping my from n sync with my JSON object so I can post that JSON object back to the server and update my database. That’s when I discovered Knockout: Knockout It addresses the issues mentioned above and also supports event handling through the observer pattern. Not wanting to go into detail here, Steve Sanderson, the creator of Knockout, has already done a terrific job of that, thanks Steve for a great plug-in! Best of all it integrates perfectly with the jQuery Templating engine as well. I have not found an alternative to this plugin that supports the depth and width of functionality and would recommend it to anyone. The only drawback is the embedded html attributes (data-bind=””) tags that you have to add to the HTML, in my opinion tying your behavior to your HTML, where I like to separate behavior from HTML as well as CSS, so the HTML is purely to define content, not styling or behavior. But there are plusses to this as well and also a nifty work around to this that I will just shortly mention here with an example. Instead of data binding an html tag with knockout event handling like so:  <%=Html.TextBox("PrepayDiscount", String.Empty, new { @class = "number" })%>   Do: <%=Html.DataBoundTextBox("PrepayDiscount", String.Empty, new { @class = "number" })%>   The html extension above then takes care of the internals and you could then swap Knockout for something else if you want to inside the extension and keep the HTML plugin agnostic. Here is what the extension looks like, you can easily build a whole library to support all kinds of data binding options from this:      public static class HtmlExtensions       {         public static MvcHtmlString DataBoundTextBox(this HtmlHelper helper, string name, object value, object htmlAttributes)         {             var dic = new RouteValueDictionary(htmlAttributes);             dic.Add("data-bind", String.Format("value: {0}", name));             return helper.TextBox(name, value, dic);         }       }   Hope this helps in making a decision when and where to consider jQuery templating, data linking and Knockout.

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• Access Control Service v2: Registering Web Identities in your Applications [concepts]

  - by Your DisplayName here!

  ACS v2 support two fundamental types of client identities– I like to call them “enterprise identities” (WS-*) and “web identities” (Google, LiveID, OpenId in general…). I also see two different “mind sets” when it comes to application design using the above identity types: Enterprise identities – often the fact that a client can present a token from a trusted identity provider means he is a legitimate user of the application. Trust relationships and authorization details have been negotiated out of band (often on paper). Web identities – the fact that a user can authenticate with Google et al does not necessarily mean he is a legitimate (or registered) user of an application. Typically additional steps are necessary (like filling out a form, email confirmation etc). Sometimes also a mixture of both approaches exist, for the sake of this post, I will focus on the web identity case. I got a number of questions how to implement the web identity scenario and after some conversations it turns out it is the old authentication vs. authorization problem that gets in the way. Many people use the IsAuthenticated property on IIdentity to make security decisions in their applications (or deny user=”?” in ASP.NET terms). That’s a very natural thing to do, because authentication was done inside the application and we knew exactly when the IsAuthenticated condition is true. Been there, done that. Guilty ;) The fundamental difference between these “old style” apps and federation is, that authentication is not done by the application anymore. It is done by a third party service, and in the case of web identity providers, in services that are not under our control (nor do we have a formal business relationship with these providers). Now the issue is, when you switch to ACS, and someone with a Google account authenticates, indeed IsAuthenticated is true – because that’s what he is! This does not mean, that he is also authorized to use the application. It just proves he was able to authenticate with Google. Now this obviously leads to confusion. How can we solve that? Easy answer: We have to deal with authentication and authorization separately. Job done ;) For many application types I see this general approach: Application uses ACS for authentication (maybe both enterprise and web identities, we focus on web identities but you could easily have a dual approach here) Application offers to authenticate (or sign in) via web identity accounts like LiveID, Google, Facebook etc. Application also maintains a database of its “own” users. Typically you want to store additional information about the user In such an application type it is important to have a unique identifier for your users (think the primary key of your user database). What would that be? Most web identity provider (and all the standard ACS v2 supported ones) emit a NameIdentifier claim. This is a stable ID for the client (scoped to the relying party – more on that later). Furthermore ACS emits a claims identifying the identity provider (like the original issuer concept in WIF). When you combine these two values together, you can be sure to have a unique identifier for the user, e.g.: Facebook-134952459903700\799880347 You can now check on incoming calls, if the user is already registered and if yes, swap the ACS claims with claims coming from your user database. One claims would maybe be a role like “Registered User” which can then be easily used to do authorization checks in the application. The WIF claims authentication manager is a perfect place to do the claims transformation. If the user is not registered, show a register form. Maybe you can use some claims from the identity provider to pre-fill form fields. (see here where I show how to use the Facebook API to fetch additional user properties). After successful registration (which may include other mechanisms like a confirmation email), flip the bit in your database to make the web identity a registered user. This is all very theoretical. In the next post I will show some code and provide a download link for the complete sample. More on NameIdentifier Identity providers “guarantee” that the name identifier for a given user in your application will always be the same. But different applications (in the case of ACS – different ACS namespaces) will see different name identifiers. This is by design to protect the privacy of users because identical name identifiers could be used to create “profiles” of some sort for that user. In technical terms they create the name identifier approximately like this: name identifier = Hash((Provider Internal User ID) + (Relying Party Address)) Why is this important to know? Well – when you change the name of your ACS namespace, the name identifiers will change as well and you will will lose your “connection” to your existing users. Oh an btw – never use any other claims (like email address or name) to form a unique ID – these can often be changed by users.

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• How do you test an ICF based connector using Connector Facade Standalone?

  - by Shashidhar Malyala

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The following code helps in writing a standalone java program to test an ICF based connector. The sample code in this example takes into account an ICF based flatfile connector. It is possible to test various operations like create, update, delete, search etc... It is also possible to set values to the connector configuration parameters, add/remove attributes and their values. public class FlatFile { private static final java.lang.String BUNDLE_NAME = "<PACKAGE_NAME>"; //Ex: org.info.icf.flatfile private static final java.lang.String BUNDLE_VERSION = "1.0.0"; private static final java.lang.String CONNECTOR_NAME = "org.info.icf.flatfile.FlatFileConnector"; // Name of connector class i.e. the class implemting the connector SPI operations public ConnectorFacade getFacade() throws IOException { ConnectorInfoManagerFactory fact = ConnectorInfoManagerFactory .getInstance(); File bundleDirectory = new File("<BUNDLE_LOCATION>"); //Ex: /usr/oracle/connector_bundles/ URL url = IOUtil.makeURL(bundleDirectory, "org.info.icf.flatfile-1.0.0.jar"); ConnectorInfoManager manager = fact.getLocalManager(url); ConnectorKey key = new ConnectorKey(BUNDLE_NAME, BUNDLE_VERSION, CONNECTOR_NAME); ConnectorInfo info = manager.findConnectorInfo(key); // From the ConnectorInfo object, create the default APIConfiguration. APIConfiguration apiConfig = info.createDefaultAPIConfiguration(); // From the default APIConfiguration, retrieve the // ConfigurationProperties. ConfigurationProperties properties = apiConfig .getConfigurationProperties(); // Print out what the properties are (not necessary) List propertyNames = properties.getPropertyNames(); for (String propName : propertyNames) { ConfigurationProperty prop = properties.getProperty(propName); System.out.println("Property Name: " + prop.getName() + "\tProperty Type: " + prop.getType()); } properties .setPropertyValue("fileLocation", "/usr/oracle/accounts.csv"); // Set all of the ConfigurationProperties needed by the connector. // properties.setPropertyValue("host", FOOBAR_HOST); // properties.setPropertyValue("adminName", FOOBAR_ADMIN); // properties.setPropertyValue("adminPassword", FOOBAR_PASSWORD); // properties.setPropertyValue("useSSL", false); // Use the ConnectorFacadeFactory's newInstance() method to get a new // connector. ConnectorFacade connFacade = ConnectorFacadeFactory.getInstance() .newInstance(apiConfig); // Make sure we have set up the Configuration properly connFacade.validate(); return connFacade; } public static void main(String[] args) throws IOException { FlatFile file = new FlatFile(); ConnectorFacade cfac = file.getFacade(); Set attrSet = new HashSet(); attrSet.add(AttributeBuilder.build(Name.NAME, "Test01")); attrSet.add(AttributeBuilder.build("FIRST_NAME", "Test_First")); attrSet.add(AttributeBuilder.build("LAST_NAME", "Test_Last")); //Create Uid uid = cfac.create(ObjectClass.ACCOUNT, attrSet, null); //Delete Uid uidP = new Uid("Test01"); cfac.delete(ObjectClass.ACCOUNT, uidP, null); } }

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• 2D isometric picking

  - by Bikonja

  I'm trying to implement picking in my isometric 2D game, however, I am failing. First of all, I've searched for a solution and came to several, different equations and even a solution using matrices. I tried implementing every single one, but none of them seem to work for me. The idea is that I have an array of tiles, with each tile having it's x and y coordinates specified (in this simplified example it's by it's position in the array). I'm thinking that the tile (0, 0) should be on the left, (max, 0) on top, (0, max) on the bottom and (max, max) on the right. I came up with this loop for drawing, which googling seems to have verified as the correct solution, as has the rendered scene (ofcourse, it could still be wrong, also, forgive the messy names and stuff, it's just a WIP proof of concept code) // Draw code int col = 0; int row = 0; for (int i = 0; i < nrOfTiles; ++i) { // XOffset and YOffset are currently hardcoded values, but will represent camera offset combined with HUD offset Point tile = IsoToScreen(col, row, TileWidth / 2, TileHeight / 2, XOffset, YOffset); int x = tile.X; int y = tile.Y; spriteBatch.Draw(_tiles[i], new Rectangle(tile.X, tile.Y, TileWidth, TileHeight), Color.White); col++; if (col >= Columns) // Columns is the number of tiles in a single row { col = 0; row++; } } // Get selection overlay location (removed check if selection exists for simplicity sake) Point tile = IsoToScreen(_selectedTile.X, _selectedTile.Y, TileWidth / 2, TileHeight / 2, XOffset, YOffset); spriteBatch.Draw(_selectionTexture, new Rectangle(tile.X, tile.Y, TileWidth, TileHeight), Color.White); // End of draw code public Point IsoToScreen(int isoX, int isoY, int widthHalf, int heightHalf, int xOffset, int yOffset) { Point newPoint = new Point(); newPoint.X = widthHalf * (isoX + isoY) + xOffset; newPoint.Y = heightHalf * (-isoX + isoY) + yOffset; return newPoint; } This code draws the tiles correctly. Now I wanted to do picking to select the tiles. For this, I tried coming up with equations of my own (including reversing the drawing equation) and I tried multiple solutions I found on the internet and none of these solutions worked. Trying out lots of solutions, I came upon one that didn't work, but it seemed like an axis was just inverted. I fiddled around with the equations and somehow managed to get it to actually work (but have no idea why it works), but while it's close, it still doesn't work. I'm not really sure how to describe the behaviour, but it changes the selection at wrong places, while being fairly close (sometimes spot on, sometimes a tile off, I believe never more off than the adjacent tile). This is the code I have for getting which tile coordinates are selected: public Point? ScreenToIso(int screenX, int screenY, int tileHeight, int offsetX, int offsetY) { Point? newPoint = null; int nX = -1; int nY = -1; int tX = screenX - offsetX; int tY = screenY - offsetY; nX = -(tY - tX / 2) / tileHeight; nY = (tY + tX / 2) / tileHeight; newPoint = new Point(nX, nY); return newPoint; } I have no idea why this code is so close, especially considering it doesn't even use the tile width and all my attempts to write an equation myself or use a solution I googled failed. Also, I don't think this code accounts for the area outside the "tile" (the transparent part of the tile image), for which I intend to add a color map, but even if that's true, it's not the problem as the selection sometimes switches on approx 25% or 75% of width or height. I'm thinking I've stumbled upon a wrong path and need to backtrack, but at this point, I'm not sure what to do so I hope someone can shed some light on my error or point me to the right path. It may be worth mentioning that my goal is to not only pick the tile. Each main tile will be divided into 5x5 smaller tiles which won't be drawn seperately from the whole main tile, but they will need to be picked out. I think a color map of a main tile with different colors for different coordinates within the main tile should take care of that though, which would fall within using a color map for the main tile (for the transparent parts of the tile, meaning parts that possibly belong to other tiles).

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• Trouble with Samba Domain

  - by Arkevius

  I'm having a bit of trouble setting up this Samba domain correctly. I'm getting an Access Denied error when trying to add a Windows XP machine to the domain. I'll go through my scenario in detail, but for those of you wanting a TLDR summary it'll be at the bottom of this post. I have HP Proliant server with Ubuntu 12.04 LTS installed. For this particular environment, I need this server to act as a PDC, file server, and print server. I began by updating and upgrading the packages (of course). Then went to install samba, gnome-desktop, wine, and cpanm. Samba was, of course, for the PDC and file/print services. The GUI was needed because a certain software has to be installed on there that needs a GUI. Wine was needed because the software is Windows-native. And cpanm was for a perl script I have running. For Samba, I went into the smb.conf file and enabled domain logons, changed the workgroup/domain name, the logon script for a per-group basis (netlogon/%g), enabled the netlogon and profiles share, and setup a couple of custom shares for the file service. The printer was added later, and seems to be working just fine. I then restarted the services, and used the net groupmap command to ensure my unix groups were mapped correctly to the Windows groups. After this, I went to a Windows box, and was able to successfully join the domain without a problem. After some fidgeting with the software to get it running on the win boxes from the server (it's a records management system program, which stores it's database files on the server), I went to add another computer to the domain. But now it's saying Access Denied. Before when I had this trouble it was because I forgot to add the group "machines" so Samba could create machine accounts. Thinking this was the case, I manually created the machine account to test this theory. However, it would still give me an Access Denied error. That must mean it has something to do with permissions now, correct? I've been fighting with this server for the past two weeks. If it's not one thing that;s wrong, then it's something else completely different. This would be the third time I've actually reinstalled everything to start over. I'll post snippets of my system settings below. If anything else is needed, just say the word and I'll gather up the info. The unix group 'domadmin' is the Domain Admins group. Samba Administrator account administrator:x:1000:1000:Administrator,,,:/home/administrator:/bin/bash Adminstrator's groups administrator adm cdrom sudo dip plugdev lpadmin sambashare domadmin crimestar Samba's Configuration FIle (a snippet anyways) [global] workgroup = CITYPD server string = BPDServer dns proxy = no log file = /var/log/samba/log.%m max log size = 1000 syslog = 0 panic action = /usr/share/samba/panic-action %d security = user encrypt passwords = true passdb backend = tdbsam obey pam restrictions = yes unix password sync = yes passwd program = /usr/bin/passwd %u passwd chat = *Enter\snew\s*\spassword:* %n\n *Retype\snew\s*\spassword:* %n\n *password\supdated\ssuccessfully* . pam password change = yes map to guest = bad user domain logons = yes logon path = \\%L\srv\samba\profiles\%U logon script = logon.bat add machine script = /usr/sbin/useradd -g machines -c "%u machine account" -d /var/lib/samba -s /bin/false %u domain master = yes usershare allow guests = yes [netlogon] comment = Network Logon Service path = /srv/samba/netlogon/%g guest ok = yes read only = yes browseable = no [profiles] comment = All Printers browseable = no path = /var/spool/samba printable = yes guest ok = no read only = yes create mask = 0700 [print$] comment = Printer Drivers path = /var/lib/samba/printers browseable = yes read only = yes guest ok = no write list = root, @lpadmin [crimestar] comment = "Crimestar DB" path = /srv/crimestar/db valid users = @domadmin, @crimestar admin users = administrator writeable = yes guest ok = no browseable = no create mask = 0666 directory mask = 0777 [crimestarfiles] path = /home/administrator/.wine/drive_c/crimestar admin users = administrator browseable = yes ls -la on /srv/samba/profiles drwxrwxrwx 2 root machines 4096 Nov 21 15:27 . drwxr-xr-x 4 root root 4096 Nov 21 15:28 .. ls -la on /srv/samba/netlogon drwxr-xr-x 6 root root 4096 Nov 21 15:30 . drwxr-xr-x 4 root root 4096 Nov 21 15:28 .. drwxr-xr-x 2 root root 4096 Nov 21 15:30 crimestar drwxr-xr-x 2 root root 4096 Nov 21 18:13 domadmin drwxr-xr-x 3 root root 4096 Nov 21 15:30 guests drwxr-xr-x 2 root root 4096 Nov 21 15:29 users GrouMap list Domain Users (S-1-5-21-2978508755-2341913247-928297747-513) -> users Domain Admins (S-1-5-21-2978508755-2341913247-928297747-512) -> domadmin Domain Guests (S-1-5-21-2978508755-2341913247-928297747-514) -> nogroup TLDR I'm getting an Access Denied error message while trying to join a windows box to a samba domain, even after I successfully joined another computer without a problem. System settings / files are quoted above. Anyone have any ideas or suggestions?

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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• Lesi, from Graduate Trainee to Territory Manager

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 It’s the final year, University is now coming to an end. A new chapter now awaits my arrival. This part of my life is called “Looking for a Job”. With no form of experience whatsoever, getting a job at a well renowned IT company is something that every IT student dreams about. CV: v, Application form: v, interviews: v. Acceptance Call, “Lesi I’m pleased to inform you that you have been accepted to be part of the Oracle Graduate Program for 2012”. Life would never again be the same. Being Part of the Graduate Program Going into the Graduate program, I felt like a baby seeing candy for the first time. The Program gave me the platform to not only break in to the workplace but also to help launch my career. Over the next 3 months, I went through various trainings / workshops / events / coaching / mentorship sessions. Like a construction worker building a solid foundation for a beautifully designed architecture, a clear path to build my career was set. With training out the way, it was now time to start working closely with my team. For the rest of the year, it was all about selling. Sales, Pipeline, Forecasting and numbers soon became the common words in my career. As the saying goes, “once a sales man, always a sales man”. There was no turning back now, a career in sales was the new hustle in my life. I worked closely with my mentor & coach (Ibrahim) who was heading up Zambia and Malawi. This was to be one of my best moments in the program as I started engaging with customers and getting some hands on experience in the field. By the end of the program all the experience, hard work, training and resources came in handy as I was now ready and fully groomed to be a sales rep. Life after the Graduate Program I’m proud to say that now I’m a Territory Manager, heading up Malawi, selling Technology, Middleware & Applications across all industries. I’m part of the Transition Cluster Team, a powerful team headed by the seasoned Senior Director. As a Territory Manager my role is to push for coverage, to penetrate the market by selling Oracle from end- to- end to all accounts in Malawi. I now spend my days living out of a suitcase, moving from hotel to hotel, chasing after business in all areas of Malawi. It’s the life of a Sales Man and I’m enjoying every minute of it. I’m truly fortunate and grateful to have been part of such a wonderful graduate program. I owe my Sales career to the graduate program, and I truly hope that the program will continue to develop and to groom new talent amongst the youth of this world. If you're interested in joining the Graduate Program in South Africa keep an eye on our CampusatOracle Facebook Page page to get the latest updates! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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