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• April Edition of the Oracle E-Business CRM Support Newsletter Available

  - by Oracle_EBS

  The April Edition of the Oracle E-Business Customer Relationship Management (CRM) Support Newsletter Document ID  1320611.1 is now available on My Oracle Support. Highlights of the April Edition include: Upgrading Customizations within EBS New Format for 12.1.3 Documentation E-Business Suite Recommended Upgrades Communities Update Directed and Useful content targeted by CRM Product Available EBS CRM Webcasts …and More! It is also worth noting that the My Oracle Support Communities, http://communities.oracle.com, are always available for quick answers to your questions.   Also, please always feel free to write us at [email protected] with any feedback on the CRM newsletter, communities or any other feedback you wish to share.

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• High Tech Product Companies: Benchmark Your Sales & Marketing Data Management

  - by user709269

  Aberdeen’s Q4 2010 Quarterly Business Review found that 74% of the Sales and Marketing organizations in High Tech product manufacturing have strategic CRM initiatives in 2011. Aberdeen Group is conducting a survey that will help high tech product companies such as yours determine the Best-in-Class procedures for capturing, managing, and disseminating business data. If your product company is planning on implementing a CRM solution or is simply evaluating the potential benefits, we would appreciate your feedback in this brief, 10-minute survey. You will be able to compare your experiences in leveraging customer information for sales and marketing compare with your peers, benchmark your performance, and see how you can achieve Best-in-Class results. Individual responses will be kept strictly confidential, and data will only be used in aggregate. In appreciation for sharing your time and thoughts with us, we will provide complimentary access for you to the full benchmark report as soon as it is published (a $399 value). Take the survey.

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• Compare domain names effectiveness

  - by Jubbat

  I have a business, it's not purely online, but its presence is mainly online. I have purchased different domain names which I liked. Is there any service that allows you to compare their effectiveness attracting customers? I want to choose the one that will be more successful in making the customer click on my ads or my website as a search result or simply evokes a better service or sounds more nicely. How can I go about this in a scientific manner, with no assumptions, without spending lots of money and time?

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• Translating Fusion Apps Customizations: Composers mean Usable Apps in Any Language

  - by ultan o'broin

  Quick shoutout for the Fusion Applications (Cloud Applications to you) Developer Relations blog post about translating Fusion apps customizations using composers and other tools and utilities provided by Oracle. Great to see Fusion help customizations included in the post, as well as software, and it also includes a nice heads up on what's coming to enable customers to make changes to text themselves in Release 8 of Oracle's Cloud Applications. I am proud to say that I logged the enhancements for what's coming in Release 8  to come to life and also wrote a spec for its requirements based on the customer research done internationally through the Oracle Usability Advisory Board). Remember,  copywriting is design and translated versions means reflecting local UX requirements too! Nice post guys!

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• Help me come up with my new job title

  - by Seva Alekseyev

  Hi all, I used to be a technical lead in a group of 3-5 programmers. Tech lead's responsibilities here would include thinking of/designing overall solution architecture, coding, refactoring, being the first to dive into the next big thing, reviewing others' code, sitting on customer meetings and answering endless questions from the rest of the team. Now I'm moving on to a branch-level position (in a branch of ~60 people), which entails pretty much the same, sans maybe the coding/refactoring part. Still kinda a tech lead, but the title "tech lead" is already being used and means something else - a group-level tech lead. Please help me come up with a good job title. I need something for my e-mail signature and, eventually, resume.

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• April 24 Webcast: Procurement: How to Solve Errors with Receiving Transactions

  - by Oracle_EBS

  ADVISOR WEBCAST: How to Solve Errors with Receiving TransactionsPRODUCT FAMILY: E-Business : Procurement April 24, 2012 at 14:00 UK / 15:00 CET / 06:00 am Pacific / 7:00 am Mountain / 9:00 am Eastern/ 3:00 pm Egypt Time Session description that sets customer expectations such as This one-hour session is recommended for technical and functional users need to know about verifying the receiving transactions errors, troubleshoot it and fix it from the application forms and the back-end. TOPICS WILL INCLUDE: Setup and normal transactions The cause of (RVTTH-115B, RVTTH-115D, RVTTH-115F, RVTTH-115H, RVTTH-115J) and how to identify it The troubleshooting and solution of this issue in a non WMS org The solution of this issue in WMS org A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.   Current Schedule can be found on Note 740966.1 Post Presentation Recordings can be found on Note 740964.1

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• Open with Wine/Photoshop not working properly

  - by Kendor

  I am running Photoshop CS2 under Ubuntu 10.10 with Wine 1.3.23. I would like to be able to associate various file types with Photoshop. I'd previously used this script: #!/bin/sh QUICKPARLOCATION="c:\\Program Files\\Adobe\\Adobe Photoshop CS2\\Photoshop.exe" PARAM=`winepath -w "$*"` wine "$QUICKPARLOCATION" "$PARAM" exit 0 If I make this script be the customer command that's tied to "Open With," Photoshop launches, but doesn't appear to be properly passing the file name, so that file doesn't open. I'd had this working previously under earlier versions of Ubuntu and wine. P.S. please no commentary on using GIMP or other Photoshop alternatives

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• Product Value Chain Management: How Oracle is Taking the Lead on Next Generation Enterprise PLM

  To manage growing product complexity and innovation challenges, Product Lifecycle Management solutions have become staple IT investments over the years. But as product information continues to span more and more functions inside the company and out, we've seen many customer PLM implementations adapt and expand to serve new needs in a fully connected world. We call this next level of PLM the Product Value Chain, an integrated business model that offers powerful new strategies for executives to collectively leverage PLM other industry leading Oracle applications to achieve further incremental value. In this Appcast, hear Terri Hiskey, Director PLM Product Marketing, and John Kelley, VP PLM Product Strategy, discuss Oracle's vision for next generation enterprise PLM: the Product Value Chain.

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• Partner Webcast – Oracle Coherence Applications on WebLogic 12c Grid - 21st Nov 2013

  - by Roxana Babiciu

  Oracle Coherence is the industry leading in-memory data grid solution that enables organizations to predictably scale mission-critical applications by providing fast access to frequently used data. As data volumes and customer expectations increase, driven by the “internet of things”, social, mobile, cloud and always-connected devices, so does the need to handle more data in real-time, offload over-burdened shared data services and provide availability guarantees.The latest release of Oracle Coherence 12c comes with great improvements in ease of use, integration and RASP (Reliability, Availability, Scalability, and Performance) areas. In addition it features an innovating approach to build and deploy Coherence Application as an integral part of typical JEE Enterprise Application.Read more here

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• Webcast on Monday, July 22 - Discover the Key to Profitable Order Fulfillment

  - by Pam Petropoulos

  When it comes to order fulfillment, organizations are challenged by the increasing complexity of global supply chains and an explosion of order and delivery channels. Attend this webcast on Monday, July 22 and hear Steve Banker, Service Director for Supply Chain Management at ARC Advisory Group, discuss how distributed order management solutions can help companies transform their fulfillment operations to gain greater supply chain visibility, improve order profitability, and increase customer service levels and satisfaction.  Hear too from Oracle executives who will showcase examples of customers successfully using Oracle Distributed Order Orchestration. Date: Monday, July 22, 2013 Time:  1:00 p.m. EST Click here to Register Download a free copy of the ARC Advisory Research Brief on Oracle’s Distributed Order Orchestration solution and discover how Boeing, the world’s leading aerospace company, is leveraging the solution to automate their proposal and order management processes and achieve an expected 30% reduction in order cycle times. 

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• Announcement: Oracle SuperCluster T5-8

  - by uwes

  Oracle's Fastest Engineered System On 27th of June we are announcing Oracle SuperCluster T5-8, Oracle’s fastest engineered system. Combining powerful virtualization and unique Exadata and Exalogic optimizations, SuperCluster is optimized to run both database and enterprise applications, and is ideal for consolidation and private cloud. SuperCluster is a complete system integrating SPARC T5-8 servers, Exadata Storage Servers, ZFS Storage Appliance, InfiniBand network and software, delivering extreme performance, no single point of failure, and highest efficiency while reducing risks and costs. Leverage Oracle SuperCluster T5-8 for IBM and HP competitive displacements, upgrading existing data centers, or new customer deployments. Please read the Product Bulletin on Oracle HW TRC for more details. (If you are not registered on Oracle HW TRC, click here ... and follow the instructions..) For More Information Go To: Oracle SuperCluster T5-8 oracle.com OTN

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• How do I return a purchase from the Ubuntu Software Centre?

  - by Garry Cairns

  I purchased Amnesia (game) from the Ubuntu Software Centre. It crashes on startup every time and I therefore want to return it for a refund. I can't find a way of doing so through the USC and, strangely, I can't find any trace of this having been asked before (maybe bad googling on my part). So the question is: how do I return a purchase and get a refund through the USC? EDIT Installing proprietary driver for AMD catalyst fixed Amnesia, but I still think this is an important question because it's basic customer service for any purchase. I'd therefore appreciate any answers anyone can find and I will continue to look too. If I find the answer I'll post it here.

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• Oracle Service Contracts – Calculate Estimated Tax with Higher Accuracy

  - by LuciaC-Oracle

  On a Service Contract the tax rate and its effectivity can change over the contract duration.  Hence, service organizations need to provide an accurate picture of the estimated tax that the customer might end up paying.  Prior to Release 12.1.3+, the Oracle Service Contracts application calculated the estimated tax based on the line/ sub line start date.  With Release 12.1.3+ (via Patch 16601269:R12.OKS.B) , new functionality provides users with an option to calculate tax at contract billing schedule level, thereby considering the changes in tax rate effectivity at that level.A new profile option 'OKS: Calculate Tax at Schedule' has been introduced which can be used to control whether the existing or new functionality is used.  If the profile is set to 'Yes' the application calculates tax at the billing schedule level for all lines/ sub lines.  For more details on the implementation steps and functionality, please refer to Doc ID 1676700.1: Oracle Service Contracts – How To Calculate Estimated Tax with Higher Accuracy.

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• OOW 12: Hardware and Software Engineered to Work Together

  - by kellsey.ruppel

  If you were among the thousands of folks that filled the Moscone Center Hall D last night to hear Larry Ellison’s keynote, this will be old news to you.  If you weren’t able to catch the session, Larry covered Oracle’s fundamentally different approach to delivering technology that is engineered to work together to give customers extreme performance, simplicity, and cost savings. As you many know, innovating for growth requires the right investments and the right technology. And Oracle is equipped and ready. If you are attending Oracle OpenWorld, you’ll want to be sure you don’t miss out on any of the following activities! Oracle OpenWorld Music Festival Oracle WebCenter Customer Appreciation Reception | Tues, Oct 2 | 6:30pm-9:30pm | RSVP Oracle WebCenter Strategy & Vision | Mon, Oct 1 | 10:45am-11:45am Oracle WebCenter Focus On Guide | Events, Activities, Hands on Labs & More!

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• Dashboard to aggregate Google Analytics, Facebook, YouTube etc tracking data?

  - by Richard

  I'd like to see as much tracking data as possible about my online presence, in one single dashboard - so views/conversions from Google Analytics data, the performance of my Facebook campaigns via the Insights API, views/clicks from my YouTube campaigns, etc. This could be as simple as a graph with time on the x-axis, and key indicators from each source on the y-axis (conversions from Analytics, likes on Facebook, views on YouTube, etc). The idea is that I can see customer engagement with each source, over time. I can write my own such dashboard easily enough, but I wondered if there was something off-the-shelf that already did this. Apologies if this isn't the right forum for such a question - would appreciate tips for the best place to ask.

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• Website hacked, cpanel password not encrypted?

  - by Jeg Bagus

  Yesterday I found out that all the websites that are hosted on my webhosting site were hacked. I tried to change my password, and unbelievably, I COULD SEE my password there. This means my password is able to be decrypted. I asked customer support, and they say, its normal, CPanel saves the password like that. Is it true? I mean, cpanel password able to be decrypted? They blame me because my wordpress version is out of date. But 2 of my website are on different platforms. One made by CI and one by Wordpress, and all are hacked. Is this hosting reliable?

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• Backup and Recovery in Exadata environments

  - by Javier Puerta

  As with any infrastructure every Engineered Systems customer needs a Backup & Recovery solution for Data Protection. See a detailed presentation and learn about the challenges of backup & recovery and the key benefits of the ZFS Storage Applicance as a backup device for Exadata & Sparc SuperCluster. (You need to be a registered member of the Exadata Partner Community to access link above. Otherwise you will get an error. You can register here)

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• Is there a simple shopping cart I can add to my existing website?

  - by Kalessin

  I created a website for my wife, who knits scarves. The site simply displays the 18 different colours she has created, with a Lightbox-like large photo available when clicked. She would now like to give visitors the option to purchase online and pay with PayPal and possibly Google Checkout. We do not need a full ecommerce solution; I've looked at several and they all seem to be overkill for our requirements. We don't even need categories. "All" I want is something that will add products to a cart, take the customer details and integrate the payment provider. So far, the best solution I have found seems to be this script on Codecanyon and I wanted to find out if anyone knows of any better products before I commit to this route. Thanks for your help!

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• Learn about CRM and CX at Oracle Days 2012

  - by Richard Lefebvre

  Oracle Day 2012 features learning tracks and sessions tailored for accelerating your business in today’s environment. Oracle simplifies IT by investing in best-of-breed technologies at every layer of the technology stack and engineering them to work together so you can focus on driving your business forward. Throughout its history, Oracle has proved it can address the most complex IT challenges and solve the business problems of our customers. Discover Oracle’s strategy for powering innovation in the areas of Cloud, Social, Mobile, Business Operations, Data Center Optimization, Big Data and Analytics. Oracle Day 2012: Tracks     Engine for Growth: The business for optimized data center Powering innovation for your enterprise applications Architect your cloud: A blueprint for Cloud builders See more, Act faster: powering innovation with analytics Business operations: Powering business innovation Customer Experience: Empowering people, powering brands Check out the agenda at local even for more details

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• Allow visitor to print something they bought only 1 time

  - by steakbbq

  I am doing a website that needs to only let the customer print out what they bought 1 time. There are websites that currently do this and they mentioned Adobe Flash Player, Adobe AIR and the Sheet Music Plus AIR application. We would need to block programs like adobe distillation and any virtual printers while only allowing an instant print after purchase. I am not an adobe air developer. Would their be any other ways to accomplish this and what would be the easiest. Thank you. Would their be a way to not allow printing to a virtual printer ie adobe pdf?

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• Performance impact of not implementing relationships at the database level?

  - by JVerstry

  Let's imagine a data model with customers and invoices. There is a 1 to n relationship between a customer and its invoices. We uses an ORM (like Hibernate). One can explicitely implement the 1-n relationship (using JPA for example) or not. If not, then one must do a bit more work to fetch invoices. However, it is much easier to maintain, improve and develop the data model of applications where relationships between objects are not explicitely implemented in the database. My question is, has anyone noticed a significant performance impact when not implementing the relationships in the database?

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• If you had the power to remove one thing in your daily job, what would it be?

  - by Pierre 303

  With nearly 60 answers to this question it's highly likely that your answer has already been posted. Please don't post an answer unless you have something new to say This can be a particular task you find not very useful, a manager behavior, your canteen, some security rule you must comply to, tools they want you to use, commuting, schedules, a customer, a technical problem you encouter all the time, anything, ... please be creative ;) One answer per thing. Explain why. Please vote up on other answers if appropriate.

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• OOW 12: Thank you Oracle WebCenter Partners!

  - by kellsey.ruppel

  Yesterday evening we were happy to participate in the Oracle WebCenter Customer Appreciation Event! Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream sponsored a reception at The Palace Hotel for Oracle WebCenter customers. This event provided an exclusive opportunity for customers to network with their peers and meet and talk with executives from Oracle WebCenter Product Management, Development, and Marketing along with Oracle’s premiere Oracle WebCenter partners.  Christian Finn, Sr. Director of Product Management for Oracle WebCenter and Bob Crossman, Vice President of Oracle WebCenter Sales welcomed attendees and thanked everyone for their continued support and partnership with Oracle WebCenter. We had a great turnout and enjoyed an evening of socializing and networking.    Thanks again Oracle WebCenter partners!

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• Redirect from domain to other one

  - by Michal

  I deal with the following problem. I am customer of one domain reseller, which has fair prices, fine administration, and I have all my domains registered by it. Recently I've created a new webpage using a free web service (those sites where you can create a simple webpages with some template after few clicks). This new web page has default address in the following form: "pagename.provider.cz", but I want to use my own domain "pagename.cz". And that is the problem, because the provider would assign domain name to my presentation only if I registered mentioned domain by him. That wouldn't be a problem, but he is three times more expensive then my favorite one. So I am thinking about registering domain "pagename.cz" under my favorite registrator and then making 301 PHP redirect from it to "pagename.provider.cz". Shall this affect (negatively) my domain ranking? Are there any catches which I shoud care about?

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• Looking for Java Developers Using Mac

  - by Shay Shmeltzer

  The Oracle's Middleware User Experience team is currently looking for Java developers on Mac OS . If Mac OS is your primary development platform, we would like to invite you to participate in a customer usability feedback session allowing us to learn more about your experiences developing Java software on Mac OS. Sessions are typically 1.5 hours and would be conducted in your office via web conferencing. If interested, please send an email to this email address with the following information: Name: Job Title / Role: Daytime Phone: Provide a brief description of the programs you create in Java: Is MacOS your primary development platform? What is your primary development environment, tool, or IDE? What version(s) of the JDK do you currently use?

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