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• The Windows Browser Ballot Screen Offers Web Browser Choice to European Users

  - by Matthew Guay

  Since March, our friends across the pond in Europe get to decide which browser they want to install with their Windows OS. Today we thought we would take a look at the ballot choices, some are well known, and others you may not have heard of. Windows users in European countries should start seeing the so called “Browser Ballot Screen” after installing the Windows Update KB976002 (link below). The browser ballot offers a dozen different browsers, including some you’ve likely never heard of.  They each have some unique features, and are all free, and here we take a quick look at each of them. Internet Explorer 8 Internet Explorer is the world’s most used web browser, as it’s bundled with Windows. It also includes several unique features, including Accelerators that make it easy to search or find a map of a location, and InPrivate filtering to directly control what sites can get personal information.  Additionally, it offers great integration with Windows Touch and the new taskbar in Windows 7. IE 8 runs on Windows XP and newer, and is bundled with Windows 7. Mozilla Firefox 3.6 Firefox is the most popular browser other than Internet Explorer.  It is the modern descendant of Netscape, and is loved by web developers for its adherence to web standards, openness, and expandability.  It offers thousands of Add-ons and themes to let you customize it to fit your preferences. The most recent version has added Personas, which are quick, lightweight themes to let you personalize the look your browser. It’s open source, and runs on all modern versions of Windows, Mac OS X, and Linux. Of course thanks to Asian Angel, our resident browser expert, you can check out several articles regarding this popular IE alternative. Google Chrome 4 Google Chrome has gained an impressive amount of market share during its short time in the market. It offers a minimalistic interface and fast speeds with intensive web applications. The address bar is also a search bar, so you can enter a search query or web address and quickly get the information you need. With version 4 you can add a growing number of extensions, personalize it with a variety of stylish themes, and automatically translate foreign websites into your own language. Opera 10.50 Although Opera has been around for over a decade, relatively few users have used it. With the new 10.50 release, Opera has many unique features packed in a sleek UI. It integrates great with Aero and the Windows 7 taskbar, and lets you preview the contents of your websites in the tab bar. It also includes Opera Unite, a small personal web server to make file sharing easy, Opera Turbo to speed up your internet when the connection is slow, and Opera Link to keep all your copies of Opera in sync. It’s a popular browser on many mobile devices, and version 10.50 has a lot of enhancements. Apple Safari 4 Safari is the default browser in Mac OS X, and starting with version 3 it has been available for Windows as well. It’s based on Webkit, the popular new rendering engine that provides great speed and standards compatibility.  Safari 4 lets you browse your browsing history in a unique Coverflow interface, and shows your Top Sites in a fancy, 3D interface.  It’s also great for viewing mobile websites for the iPhone and other mobile devices through Developer Tools. Flock 2.5 Based on the popular Firefox core, Flock brings a multitude of social features to your browsing experience. You can view the latest YouTube videos, Flickr pictures, update your favorite social network, and keep up with your webmail thanks to It’s integration with a wide variety of services. You can even post to your blog through the integrated blog editor. If your time online is mostly spent in social services, this may be a browser you want to check out. Maxthon 2.5 Maxthon is a unique browser that builds on Internet Explorer to bring more features with IE’s rendering. Formerly known as MyIE2, Maxthon was popular for bringing tabbed browsing with IE rendering during the days of IE 6.  Today Maxthon supports a wide range of plugins and skins, so you can customize it however you want. It includes mouse gestures, a web accelerator to speed up pokey internet connections, a content blocker to remove unwanted content from sites, an online account to backup your favorites, and a nice download manager. Avant Browser Another nice browser based on Internet Explorer, Avant brings a wide variety of features in a nice brushed-metal interface. It includes an integrated AutoFill for forms, mouse gestures, customizable skins, and privacy protection features. It also includes a Flash blocker that will only load flash in webpages when you select them. You can also integrate Avant with an online account to store your bookmarks, feeds, settings and passwords online. Sleipnir Sleipnir is a customizable browser meant for advance users that is quite popular in Japan. It’s built on the Trident engine and virtually every aspect of is customizable unlike Internet Explorer.   FlashPeak SlimBrowser SlimBrowser from FlashPeak incorporates a lot of features like Popup Killer, Auto Login, site filtering and more. It’s based on Internet Explorer but offers a lot more customizable options out of the box.   K-meleon This basic browser is light on system resources and based on the Gecko engine. It’s been in development for years on SourceForge, and if you like to tweak virtually any aspect of your browser, this might be a good choice for you.   GreenBrowser GreenBrowser is based on Internet Explorer and is available in several languages. It has a large amount of features out of the box and is light on system resources.   Conclusion The European Union asked for more choices in the web browser they could choose from when installing Windows, and with the Browser Ballot Screen, they certainly get a variety to choose from.  If you’ve tried out some of the lesser known browsers, or think some important ones have been left out, leave a comment and tell us about it. Learn More About the Browser Ballot Screen and Download Alternatives to IE Windows Update KB976002 Similar Articles Productive Geek Tips Set the Default Browser on Ubuntu From the Command LineQuick Tip: Empty Internet Explorer 7 Cache when Browser is ClosedView Hidden Files and Folders in Ubuntu File BrowserSet the Default Browser and Email Client in UbuntuAccess Multiple Browsers from Firefox with Browser View Plus TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam Easily Sync Files & Folders with Friends & Family Amazon Free Kindle for PC Download Stretch popurls.com with a Stylish Script (Firefox) OldTvShows.org – Find episodes of Hitchcock, Soaps, Game Shows and more

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• Bye Bye Year of the Dragon, Hello BPM

  - by Ajay Khanna

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} As 2012 fades and we usher in a New Year, let’s look back at some of the hottest BPM trends and those we’ll be seeing more of in the coming months. BPM is as much about people as it is about technology. As people adopt new ways of engagement, new channels of communications and new devices to interact , the changes are reflected in BPM practices. As Social and Mobile have become an integral part of our personal and professional lives, we’ll see tighter integration of social and mobile with BPM, and more use cases emerging for smarter process management in 2013. And with products and services becoming less differentiated, organizations will strive to differentiate on Customer Experience. Concepts like Pace Layered Architecture and Dynamic Case Management will provide more flexibility and agility to IT groups and knowledge workers. Take a look at some of these capabilities we showcased (see video) at Oracle OpenWorld 2012. Some of these trends that will continue to gain momentum in 2013: Social networks and social media have provided a new way for businesses to engage with customers. A prospect is likely to reach out to their social network before making any purchase. Companies are increasingly engaging with customers in social networks to influence their purchasing decisions, as well as listening to customers via tools like sentiment analysis to see what customers think about a particular product or process. These insights are valuable as companies look to improve their processes. Inside organizations, workers are using social tools to engage with each other to design new products and processes. Social collaboration tools are being used to resolve issues where an employee needs consultation to reach a decision. Oracle BPM Suite includes social interaction as an integral part of its process design and work management to empower today’s business users. Ubiquitous smart mobile devices are trending as a tool of choice for many workers. Many companies are adopting the policy of “Bring Your Own Device,” and the device of choice is a tablet. Devices like smart phones and tablets not only provide mobility to workers and customers, but they also provide additional important information – the context. By integrating the mobile context (location, photos, and preferences) into your processes, organizations can make much more informed decisions, as well as offer more personalized service to customers. Using Oracle ADF Mobile, you can easily create user interfaces for mobile devices and also capture location data for process execution. Customer experience was at the forefront of trending topics in 2012. Organizations are trying to understand their customers better and offer them more personalized and differentiated services. Customer experience is paramount when companies design sales and support processes. Companies are looking to BPM to consistently and efficiently orchestrate customer facing processes across disparate systems, departments and channels of communication. Oracle BPM Suite provides just the right capabilities for organizations to design and deliver an excellent customer experience. Pace Layered Architecture strategy is gaining traction as a way to maximize agility and minimize disruption in organizations. It provides a framework to manage the evolution of your information system when different pieces of it are changing at different rates and need to be updated independent of one another. Oracle Fusion Middleware and Oracle BPM Suite are designed with this in mind. The database layer, integration layer, application layer, and process layer should not be required to change at the same time. Most of the business changes to policy or process can be done at the process layer without disrupting the whole infrastructure. By understanding the type of change needed at a particular level, organizations can become much more agile and efficient. Adaptive Case Management proposes more flexibility to manage processes or cases that do not follow a structured process flow. In such situations, the knowledge worker managing the case needs to evaluate what step should occur next because the sequence of steps can’t be predetermined. Another characteristic is that it requires much more collaboration than straight-through process. As simple processes become automated, and customers adopt more and more self-service, cases that reach the case workers are much more complex and need more investigation. Oracle BPM suite includes comprehensive adaptive case management capability to manage such unstructured and complex processes. Smart BPM or making your BPM intelligent has been the holy grail for BPM practitioners who imagined that one day BPM would become one with Business Intelligence, Business Activity Monitoring and Complex Event Processing, making it much more responsive and helpful in organizational decision making. In 2013, organizations will begin to deploy these intelligent BPM solutions. Oracle offers an integrated solution that brings together the powerful functionality of BI, BAM, event processing, and Real Time Decisions to help organizations create smart process based solutions. In order to help customers reach their BPM goals faster and remove risks associated with BPM initiatives, Oracle has introduced Oracle Process Accelerators, pre-built best practices applications built on Oracle BPM Suite that are fully production grade and ready to deploy. These are exiting times for BPM practitioners and there is so much to look forward to in 2013. We wish you a very happy and prosperous New Year 2013. Happy BPMing!

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• SQLAuthority News – Pluralsight Course Review – Practices for Software Startups – Part 1 of 2

  - by pinaldave

  This is first part of the two part series of Practices for Software Startup Pluralsight Course. The course is written by Stephen Forte (Blog | Twitter). Stephen Forte is the Chief Strategy Officer of the venture backed company, Telerik, a leading vendor of developer and team productivity tools. Stephen is also a Certified Scrum Master, Certified Scrum Professional, PMP, and also speaks regularly at industry conferences around the world. He has written several books on application and database development.  Stephen is also a board member of the Scrum Alliance. Startups – Everybodies Dream Start-up companies are an important topic right now – everyone wants to start their own business.  It is also important to remember that all companies were a start up at one point – from your corner store to the giants like Microsoft and Apple.  Research proves that not every start-up succeeds, in fact, most will fail before their first year.  There are many reasons for this, and this could be due to the fact that there are many stages to a start-up company, and stumbling at any of these stages can lead to failure.  It is important to understand what makes a start-up company succeed at all its hurdles to become successful.  It is even important to define success.  For most start-ups this would mean becoming their own independently functioning company or to be bought out for a hefty profit by a larger company.  The idea of making a hefty profit by living your dream is extremely important, and you can even think of start-ups as the new craze.  That’s why studying them is so important – they are very popular, but things have changed a lot since their inception. Starting the Startups Beginning a start-up company used to be difficult, but now facilities and information is widely available, and it is much easier.  But that means it is much easier to fail, also.  Previously to start your own company, everything was planned and organized, resources were ensured and backed up before beginning; even the idea of starting your own business was a big thing.  Now anybody can do it, and the steps are simple and outlines everywhere – you can get online software and easily outsource , cloud source, or crowdsource a lot of your material.  But without the type of planning previously required, things can often go badly. New Products – New Ideas – New World There are so many fantastic new products, but they don’t reach success all the time.  I find start-up companies very interesting, and whenever I meet someone who is interested in the subject or already starting their own company, I always ask what they are doing, their plans, goals, market, etc.  I am sorry to say that in most cases, they cannot answer my questions.  It is true that many fantastic ideas fail because of bad decisions.  These bad decisions were not made intentionally, but people were simply unaware of what they should be doing.  This will always lead to failure.  But I am happy to say that all these issues can be gone because Pluralsight is now offering a course all about start-ups by Stephen Forte.  Stephen is a start up leader.  He has successfully started many companies and most are still going strong, or have gone on to even bigger and better things. Beginning Course on Startup I have always thought start-ups are a fascinating subject, and decided to take his course, but it is three hours long.  This would be hard to fit into my busy work day all at once, so I decided to do half of his course before my daughter wakes up, and the other half after she goes to sleep.  The course is divided into six modules, so this would be easy to do.  I began the first chapter early in the morning, at 5 am.  Stephen jumped right into the middle of the subject in the very first module – designing your business plan.  The first question you will have to answer to yourself, to others, and to investors is: What is your product and when will we be able to see it?  So a very important concept is a “minimal viable product.”  This means setting goals for yourself and your product.  We all have large dreams, but your minimal viable product doesn’t have to be your final vision at the very first.  For example: Apple is a giant company, but it is still evolving.  Steve Jobs didn’t envision the iPhone 6 at the very beginning.  He had to start at the first iPhone and do his market research, and the idea evolved into the technology you see now.  So for yourself, you should decide a beginning and stop point.  Do your market research.  Determine who you want to reach, what audience you want for your product.  You can have a great idea that simply will not work in the market, do need, bottlenecks, lack of resources, or competition.  There is a lot of research that needs to be done before you even write a business plan, and Stephen covers it in the very first chapter. The Team – Unique Key to Success After jumping right into the subject in the very first module, I wondered what Stephen could have in store for me for the rest of the course.  Chapter number two is building a team.  Having a team is important regardless of what your startup is.  You can be a true visionary with endless ideas and energy, but one person can still not do everything.  It is important to decide from the very beginning if you will have cofounders, team leaders, and how many employees you’ll need.  Even more important, you’ll need to decide what kind of team you want – what personalities, skills, and type of energy you want each of your employees to bring.  Do you want to have an A+ team with a B- idea, or do you have a B- idea that needs an A+ team to sell it?  Stephen asks all the hard questions!  I was especially impressed by his insight on developing.  You have to decide if you need developers, how many, and what their skills should be. I found this insight extremely useful for everyday usage, not just for start-up companies.  I would apply this kind of information in management at any position.  An amazing team will build an amazing product – and that doesn’t matter if you’re a start-up company or a small team working for a much larger business. Customer Development – The Ultimate Obective Chapter three was about customer development. According to Stephen, there are four different steps to develop a customer base.  The first question to ask yourself is if you are envisioning a large customer base buying a few products each, or a small, dedicated base that buys a lot of your product – quantity vs. Quality.  He also discusses how to earn, retain, and get more customers.  He also says that each customer should be placed in a different role – some will be like investors, who regularly spend with you and invest their money in your business.  It is then your job to take that investment and turn it into a better product in the future.  You need to deal with their money properly – think of it is as theirs as investors, not yours as profit.  At the end of this module I felt that only Stephen could provide this kind of insight, and then he listed all the resources he took his information from.  I have never seen a group of people so passionate about their customers. It was indeed a long day for me. In tomorrow’s part 2 we will discuss rest of the three module and also will see a quick video of the Practices for Software Startup Pluralsight Course. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Best Practices, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Understanding 400 Bad Request Exception

  - by imran_ku07

      Introduction:          Why I am getting this exception? What is the cause of this error. Developers are always curious to know the root cause of an exception, even though they found the solution from elsewhere. So what is the reason of this exception (400 Bad Request).The answer is security. Security is an important feature for any application. ASP.NET try to his best to give you more secure application environment as possible. One important security feature is related to URLs. Because there are various ways a hacker can try to access server resource. Therefore it is important to make your application as secure as possible. Fortunately, ASP.NET provides this security by throwing an exception of Bad Request whenever he feels. In this Article I am try to present when ASP.NET feels to throw this exception. You will also see some new ASP.NET 4 features which gives developers some control on this situation.   Description:   http.sys Restrictions:           It is interesting to note that after deploying your application on windows server that runs IIS 6 or higher, the first receptionist of HTTP request is the kernel mode HTTP driver: http.sys. Therefore for completing your request successfully you need to present your validity to http.sys and must pass the http.sys restriction.           Every http request URL must not contain any character from ASCII range of 0x00 to 0x1F, because they are not printable. These characters are invalid because these are invalid URL characters as defined in RFC 2396 of the IETF. But a question may arise that how it is possible to send unprintable character. The answer is that when you send your request from your application in binary format.           Another restriction is on the size of the request. A request containg protocal, server name, headers, query string information and individual headers sent along with the request must not exceed 16KB. Also individual header should not exceed 16KB.           Any individual path segment (the portion of the URL that does not include protocol, server name, and query string, for example, http://a/b/c?d=e,  here the b and c are individual path) must not contain more than 260 characters. Also http.sys disallows URLs that have more than 255 path segments.           If any of the above rules are not follow then you will get 400 Bad Request Exception. The reason for this restriction is due to hack attacks against web servers involve encoding the URL with different character representations.           You can change the default behavior enforced by http.sys using some Registry switches present at HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters    ASP.NET Restrictions:           After passing the restrictions enforced by the kernel mode http.sys then the request is handed off to IIS and then to ASP.NET engine and then again request has to pass some restriction from ASP.NET in order to complete it successfully.           ASP.NET only allows URL path lengths to 260 characters(only paths, for example http://a/b/c/d, here path is from a to d). This means that if you have long paths containing 261 characters then you will get the Bad Request exception. This is due to NTFS file-path limit.           Another restriction is that which characters can be used in URL path portion.You can use any characters except some characters because they are called invalid characters in path. Here are some of these invalid character in the path portion of a URL, <,>,*,%,&,:,\,?. For confirming this just right click on your Solution Explorer and Add New Folder and name this File to any of the above character, you will get the message. Files or folders cannot be empty strings nor they contain only '.' or have any of the following characters.....            For checking the above situation i have created a Web Application and put Default.aspx inside A%A folder (created from windows explorer), then navigate to, http://localhost:1234/A%25A/Default.aspx, what i get response from server is the Bad Request exception. The reason is that %25 is the % character which is invalid URL path character in ASP.NET. However you can use these characters in query string.           The reason for these restrictions are due to security, for example with the help of % you can double encode the URL path portion and : is used to get some specific resource from server.   New ASP.NET 4 Features:           It is worth to discuss the new ASP.NET 4 features that provides some control in the hand of developer. Previously we are restricted to 260 characters path length and restricted to not use some of characters, means these characters cannot become the part of the URL path segment.           You can configure maxRequestPathLength and maxQueryStringLength to allow longer or shorter paths and query strings. You can also customize set of invalid character using requestPathInvalidChars, under httpruntime element. This may be the good news for someone who needs to use some above character in their application which was invalid in previous versions. You can find further detail about new ASP.NET features about URL at here           Note that the above new ASP.NET settings will not effect http.sys. This means that you have pass the restriction of http.sys before ASP.NET ever come in to the action. Note also that previous restriction of http.sys is applied on individual path and maxRequestPathLength is applied on the complete path (the portion of the URL that does not include protocol, server name, and query string). For example, if URL is http://a/b/c/d?e=f, then maxRequestPathLength will takes, a/b/c/d, into account while http.sys will take a, b, c individually.   Summary:           Hopefully this will helps you to know how some of initial security features comes in to play, but i also recommend that you should read (at least first chapter called Initial Phases of a Web Request of) Professional ASP.NET 2.0 Security, Membership, and Role Management by Stefan Schackow. This is really a nice book.

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• How To Skip Commercials in Windows 7 Media Center

  - by DigitalGeekery

  If you use Windows 7 Media Center to record live TV, you’re probably interested in skipping through commercials. After all, a big reason to record programs is to avoid commercials, right? Today we focus on a fairly simple and free way to get you skipping commercials in no time. In Windows 7, the .wtv file format has replaced the dvr-ms file format used in previous versions of Media Center for Recorded TV. The .wtv file format, however, does not work very well with commercial skipping applications.  The Process Our first step will be to convert the recorded .wtv files to the previously used dvr-ms file format. This conversion will be done automatically by WtvWatcher. It’s important to note that this process deletes the original .wtv file after successfully converting to .dvr-ms. Next, we will use DVRMSToolBox with the DTB Addin to handle commercials skipping. This process does not “cut” or remove the commercials from the file. It merely skips the commercials during playback. WtvWatcher Download and install the WTVWatcher (link below). To install WtvWatcher, you’ll need to have Windows Installer 3.1 and .NET Framework 3.5 SP1. If you get the Publisher cannot be verified warning you can go ahead and click Install. We’ve completely tested this app and it contains no malware and runs successfully.   After installing, the WtvWatcher will pop up in the lower right corner of your screen. You will need to set the path to your Recorded TV directory. Click on the button for “Click here to set your recorded TV path…”   The WtvWatcher Preferences window will open…   …and you’ll be prompted to browse for your Recorded TV folder. If you did not change the default location at setup, it will be found at C:\Users\Public\Recorded TV. Click “OK” when finished. Click the “X” to close the Preferences screen. You should now see WtvWatcher begin to convert any existing WTV files.   The process should only take a few minutes per file. Note: If WtvWatcher detects an error during the conversion process, it will not delete the original WTV file.    You will probably want to run WtvWatcher on startup. This will allow WtvWatcher too constantly scan for new .wtv files to convert. There is no setting in the application to run on startup, so you’ll need to copy the WTV icon from your desktop into your Windows start menu “Startup” directory. To do so, click on Start > All Programs, right-click on Startup and click on Open all users. Drag and drop, or cut and paste, the WtvWatcher desktop shortcut into the Startup folder. DVRMSToolBox and DTBAddIn Next, we need to download and install the DVRMSToolBox and the DTBAddIn. These two pieces of software will do the actual commercial skipping. After downloading the DVRMSToolBox zip file, extract it and double-click the setup.exe file.  Click “Next” to begin the installation.   Unless DVRMSToolBox will only be used by Administrator accounts, check the “Modify File Permissions” box. Click “Next.” When you get to the Optional Components window, uncheck Download/Install ShowAnalyzer. We will not be using that application. When the installation is complete, click “Close.”    Next we need to install the DTBAddin. Unzip the download folder and run the appropriate .msi file for your system. It is available in 32 & 64 bit versions. Just double click on the file and take the default options. Click “Finish” when the install is completed. You will then be prompted to restart your computer. After your computer has restarted, open DVRMSToolBox settings by going to Start > All Programs, DVRMSToolBox, and click on DVRMStoMPEGSettings. On the MC Addin tab, make sure that Skip Commercials is checked. It should be by default.   On the Commercial Skip tab, make sure the Auto Skip option is selected. Click “Save.”   If you try to watch recorded TV before the file conversion and commercial indexing process is complete you’ll get the following message pop up in Media Center. If you click Yes, it will start indexing the commercials if WtvWatcher has already converted it to dvr-ms. Now you’re ready to kick back and watch your recorded tv without having to wait through those long commercial breaks. Conclusion The DVRMSToolBox is a powerful and complex application with a multitude of features and utilities. We’ve showed you a quick and easy way to get your Windows Media Center setup to skip commercials. This setup, like virtually all commercial skipping setups, is not perfect. You will occasionally find a commercial that doesn’t get skipped. Need help getting your Windows 7 PC configured for TV? Check out our previous tutorial on setting up live TV in Windows Media Center. Links Download WTV Watcher Download DVRMSToolBox Download DTBAddin Similar Articles Productive Geek Tips Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Increase Skip and Replay Intervals in Windows 7 Media CenterSchedule Updates for Windows Media CenterIntegrate Hulu Desktop and Windows Media Center in Windows 7Add Color Coding to Windows 7 Media Center Program Guide TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier Design Your Web Pages Using the Golden Ratio Worldwide Growth of the Internet How to Find Your Mac Address Use My TextTools to Edit and Organize Text

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• Convert a DVD Movie Directly to AVI with FairUse Wizard 2.9

  - by DigitalGeekery

  Are you looking for a way to backup your DVD movie collection to AVI?  Today we’ll show you how to rip a DVD movie directly to AVI with FairUse Wizard. About FairUse Wizard FairUse Wizard 2.9 uses the DivX, Xvid, or h.264 codec to convert DVD to an AVI file. It comes in both a free version and commercial version. The free, or “Light” version, can create files up 700MB while the commercial version can output a 1400MB file. This will allow you to back up your movies to CD, or even multiple movies on a single DVD. FairUse Wizard states that it does not work on copy protected discs, but we’ve seen it work on all but some of the most recent copy protection. For this tutorial we’re using the free Light Edition to convert a DVD to AVI. They also offer a commercial version that you can get for $29.99 and it offers even more encoding possibilities for converting video to you portable digital devices. Installation and Configuration Download and install FairUse Wizard. (Download link below). Once the install is complete, open FairUse Wizard by going to Start > All Programs >  FairUse Wizard 2 >  FairUse Wizard 2.   FairUse Wizard will open on the new project screen. Select “Create a new project” and type a project name into the text box. This will be used as the file output name.  Ex: A project name of Simpsons Movie will give you an output file of Simpsons Movie.avi.   Next, browse for a destination folder for the output file and temp files. Note that you will need a minimum of 6 GB of free disk space for the conversion process. Note: Much of that 6 GB will be used for temporary files that we will delete after the conversion process.   Click on the Options button at the bottom.   Under Preferences, choose your preferred video codec and file output size. XviD and x264 are installed by default. If you prefer to use DivX, you will have to install it separately. Also note the “Two pass” option. Checking the “Two pass” box will encode your video twice for higher quality, but will take more time. Un-checking the box will speed up the conversion process.   Under Audio track, note that English subtitles are enabled by default, so to remove the subtitles, you will need to change the dropdown list so it shows only a dash (-). You can also select “Use TV Mode” if your primary playback will be on a 4:3 TV screen. Click “Next.” Full Auto Mode vs. Manual Mode You should now be back to the initial screen. Next, we’ll need to determine whether or not we can use “Full Auto Mode” to convert the movie. The difference is that “Full Auto Mode” will automatically perform a few steps that you will otherwise have to do manually. If you choose the “Full Auto Mode” option, FairUse Wizard will look for the video on the DVD with the longest duration and assume it is the chain that it should convert to AVI. It’s possible, however, your disc may contain a few chains of similar size, such as a theatrical cut and director’s cut, and the longest chain may not be the one you wish to convert. Make sure that “Full auto mode” is not checked yet, and click “Next.”   FairUse Wizard will parse the IFO files and display all video chains longer than 60  seconds. In most cases, you will only find that the largest chain is the one closely matching the duration of the movie. In these instances, you can use “Full Auto Mode.” If you find more than one chain that are close in duration to the length of the movie, consult the literature on the DVD case, or search online, to find the actual running time of the movie. If the proper file chain is not the longest chain, you won’t be able to use “Full Auto Mode.”   Full Auto Mode To use “Full Auto Mode,” simply click the “Back” button to return to the initial screen Now, place a check in the “Full auto mode” check box. Click “Next.” You will then be prompted to chose your DVD drive, then click “OK.” FairUse Wizard will parse the IFO files… … and then prompt you to Select your drive that contains the DVD one more time before beginning the conversion process. Click “OK.”   Manual Mode If you cannot (or don’t wish to) use Full Auto Mode, choose the appropriate video chain and click “Next.” FairUse Wizard will first go through the process of indexing the video. Note: If you get a runtime error during this portion of the process, it likely means that FairUse Wizard cannot handle the copy protection, and thus cannot convert the DVD. FairUse Wizard will automatically detect a cropping region. If necessary, you can edit the cropping region by adjusting the cropping region settings to the left. Click “Next.” Next, click “Auto Detect” to choose the proper field combination. Click “OK” on the pop up window that displays your Field Mode. Then click “Next.” This next screen is mainly comprised of settings from the Options screen. You can make changes at this point such as codec or output size. Click “Next” when ready.   Video Conversion Now the video conversion process will begin. This may take a few hours depending on your system’s hardware. Note: There is a check box to “Shutdown computer when done” if you choose to run the conversion overnight or before leaving for work. The first phase will be video encoding… Then the audio… If you chose the “Two Pass” option, your video video will be encoded again on 2nd pass. Then you’re finished. Unfortunately, FairUse Wizard doesn’t clean up after itself very well. After the process is complete, you’ll want to browse to your output directory and delete all the temporary files as they take up a considerable amount of hard drive space. Now you’re ready to enjoy your movie. Conclusion FairUse Wizard is a nice way to backup your DVD movies to good quality .avi files. You can store them on your hard drive, watch them on a media PC, or burn them to disc. Many DVD players even allow for playback of DivX or XviD encoded video from a CD or DVD. For those of you with children, you can burn that AVI file to CD for your kids, and keep your original DVDs stored safely out of harms way. Download Download FairUse Wizard 2.9 LE Similar Articles Productive Geek Tips Kantaris is a Unique Media Player Based on VLCHow to Make/Edit a movie with Windows Movie Maker in Windows VistaAutomatically Mount and View ISO files in Windows 7 Media CenterTune Your ClearType Font Settings in Windows VistaAdd Images and Metadata to Windows 7 Media Center Movie Library TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier Design Your Web Pages Using the Golden Ratio Worldwide Growth of the Internet How to Find Your Mac Address Use My TextTools to Edit and Organize Text

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• Customize your icons in Windows 7 and Vista

  - by Matthew Guay

  Want to change out the icons on your desktop and more?  Personalizing your icons is a great way to make your PC uniquely yours,, and today we show you how to grab unique icons, and default Winnows. to be your own. Change the icon for Computer, Recycle Bin, Network, and your User folder Right-click on the desktop, and select Personalize. Now, click the “Change desktop icons” link on the left sidebar in the Personalization window. The window looks slightly different in Windows Vista, but the link is the same. Select the icon you wish to change, and click the Change Icon button.  In Windows 7, you will also notice a box to choose whether or not to allow themes to change icons, and you can uncheck it if you don’t want themes to change your icon settings. You can select one of the other included icons, or click browse to find the icon you want.  Click Ok when you are finished. Change Folder icons You can easily change the icon on most folders in Windows Vista and 7.  Simply right-click on the folder and select properties. Click the Customize tab, and then click the Change Icon button.  This will open the standard dialog to change your icon, so proceed as normal. This basically just creates a hidden desktop.ini file in the folder containing the following or similar data: [.ShellClassInfo]IconFile=%SystemRoot%\system32\SHELL32.dllIconIndex=20 You could manually create or edit the file if you choose, instead of using the dialogs. Simply create a new text file named desktop.ini with this same information, or edit the existing one.  Change the IconFile line to the location of your icon. If you are pointing to a .ico file you should change the IconIndex line to 0 instead. Note that this isn’t available for all folders, for instance you can’t use this to change the icon for the Windows folder.   In Windows 7, please note that you cannot change the icon of folder inside a library.  So if you are browsing your Documents library and would like to change an icon in that folder, right-click on it and select Open folder location.  Now you can change the icon as above. And if you would like to change a Library’s icon itself, then check out this tutorial: Change Your Windows 7 Library Icons the Easy Way Change the icon of any file type Want to make you files easier to tell apart?  Check out our tutorial on how to simply do this: Change a File Type’s Icon in Windows 7 Change the icon of any Application Shortcut To change the icon of a shortcut on your desktop, start menu, or in Explorer, simply right-click on the icon and select Properties. In the Shortcut tab, click the Change Icon button. Now choose one of the other available icons or click browse to find the icon you want. Change Icons of Running Programs in the Windows 7 taskbar If your computer is running Windows 7, you can customize the icon of any program running in the taskbar!  This only works on applications that are running but not pinned to the taskbar, so if you want to customize a pinned icon you may want to unpin it before customizing it.  But the interesting thing about this trick is that it can customize any icon anything running in the taskbar, including things like Control Panel! Right-click or click and push up to open the jumplist on the icon, and then right-click on the program’s name and select Properties.  Here we are customizing Control Panel, but you can do this on any application icon. Now, click Change Icon as usual. Select an icon you want (We switched the Control Panel icon to the Security Shield), or click Browse to find another icon.  Click Ok when finished, and then close the application window. The next time you open the program (or Control Panel in our example), you will notice your new icon on its taskbar icon. Please note that this only works on applications that are currently running and are not pinned to the taskbar.  Strangely, if the application is pinned to the taskbar, you can still click Properties and change the icon, but the change will not show up. Change the icon on any Drive on your Computer You can easily change the icon on your internal hard drives and portable drives with the free Drive Icon Changer application.  Simply download and unzip the file (link below), and then run the application as administrator by right-clicking on the icon and selecting “Run as administrator”. Now, select the drive that you want to change the icon of, and select your desired icon file. Click Save, and Drive Icon Changer will let you know that the icon has been changed successfully. You will then need to reboot your computer to complete the changes.  Simply click Yes to reboot. Now, our Drive icon is changed from this default image: to a Laptop icon we chose! You can do this to any drive in your computer, or to removable drives such as USB flash drives.  When you change these drives icons, the new icon will appear on any computer you insert the drive into.  Also, if you wish to remove the icon change, simply run the Drive Icon Changer again and remove the icon path. Download Drive Icon Changer This application actually simply creates or edits a hidden Autorun.inf file on the top of your drive.  You can edit or create the file yourself by hand if you’d like; simply include the following information in the file, and save it in the top directory of your drive: [autorun]ICON=[path of your icon] Remove Arrow from shortcut icons Many people don’t like the arrow on the shortcut icon, and there are two easy ways to do this. If you’re running the 32 bit version of Windows Vista or 7, simply use the Vista Shortcut Overlay Remover. If your computer is running the 64 bit version of Windows Vista or 7, use the Ultimate Windows Tweaker instead.  Simply select the Additional Tweaks section, and check the “Remove arrows from Shortcut Icons.” For more info and download links check out this article: Disable Shortcut Icon Arrow Overlay in Windows 7 or Vista Closing: This gives you a lot of ways to customize almost any icon on your computer, so you can make it look just like you want it to.  Stay tuned for more great desktop customization articles from How-to Geek! Similar Articles Productive Geek Tips Change Start Menu to Use Small Icons in Windows 7 or VistaResize Icons Quickly in Windows 7 or Vista ExplorerRoundup: 16 Tweaks to Windows Vista Look & FeelRestore Missing Desktop Icons in Windows 7 or VistaClean Up Past Notification Icons in Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Change DNS servers on the fly with DNS Jumper Live PDF Searches PDF Files and Ebooks Converting Mp4 to Mp3 Easily Use Quick Translator to Translate Text in 50 Languages (Firefox) Get Better Windows Search With UltraSearch Scan News With NY Times Article Skimmer

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• Another Marketing Conference, part two – the afternoon

  - by Roger Hart

  In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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• Recover Deleted Files on an NTFS Hard Drive from a Ubuntu Live CD

  - by Trevor Bekolay

  Accidentally deleting a file is a terrible feeling. Not being able to boot into Windows and undelete that file makes that even worse. Fortunately, you can recover deleted files on NTFS hard drives from an Ubuntu Live CD. To show this process, we created four files on the desktop of a Windows XP machine, and then deleted them. We then booted up the same machine with the bootable Ubuntu 9.10 USB Flash Drive that we created last week. Once Ubuntu 9.10 boots up, open a terminal by clicking Applications in the top left of the screen, and then selecting Accessories > Terminal. To undelete our files, we first need to identify the hard drive that we want to undelete from. In the terminal window, type in: sudo fdisk –l and press enter. What you’re looking for is a line that ends with HPSF/NTFS (under the heading System). In our case, the device is “/dev/sda1”. This may be slightly different for you, but it will still begin with /dev/. Note this device name. If you have more than one hard drive partition formatted as NTFS, then you may be able to identify the correct partition by the size. If you look at the second line of text in the screenshot above, it reads “Disk /dev/sda: 136.4 GB, …” This means that the hard drive that Ubuntu has named /dev/sda is 136.4 GB large. If your hard drives are of different size, then this information can help you track down the right device name to use. Alternatively, you can just try them all, though this can be time consuming for large hard drives. Now that you know the name Ubuntu has assigned to your hard drive, we’ll scan it to see what files we can uncover. In the terminal window, type: sudo ntfsundelete <HD name> and hit enter. In our case, the command is: sudo ntfsundelete /dev/sda1 The names of files that can recovered show up in the far right column. The percentage in the third column tells us how much of that file can be recovered. Three of the four files that we originally deleted are showing up in this list, even though we shut down the computer right after deleting the four files – so even in ideal cases, your files may not be recoverable. Nevertheless, we have three files that we can recover – two JPGs and an MPG. Note: ntfsundelete is immediately available in the Ubuntu 9.10 Live CD. If you are in a different version of Ubuntu, or for some other reason get an error when trying to use ntfsundelete, you can install it by entering “sudo apt-get install ntfsprogs” in a terminal window. To quickly recover the two JPGs, we will use the * wildcard to recover all of the files that end with .jpg. In the terminal window, enter sudo ntfsundelete <HD name> –u –m *.jpg which is, in our case, sudo ntfsundelete /dev/sda1 –u –m *.jpg The two files are recovered from the NTFS hard drive and saved in the current working directory of the terminal. By default, this is the home directory of the current user, though we are working in the Desktop folder. Note that the ntfsundelete program does not make any changes to the original NTFS hard drive. If you want to take those files and put them back in the NTFS hard drive, you will have to move them there after they are undeleted with ntfsundelete. Of course, you can also put them on your flash drive or open Firefox and email them to yourself – the sky’s the limit! We have one more file to undelete – our MPG. Note the first column on the far left. It contains a number, its Inode. Think of this as the file’s unique identifier. Note this number. To undelete a file by its Inode, enter the following in the terminal: sudo ntfsundelete <HD name> –u –i <Inode> In our case, this is: sudo ntfsundelete /dev/sda1 –u –i 14159 This recovers the file, along with an identifier that we don’t really care about. All three of our recoverable files are now recovered. However, Ubuntu lets us know visually that we can’t use these files yet. That’s because the ntfsundelete program saves the files as the “root” user, not the “ubuntu” user. We can verify this by typing the following in our terminal window: ls –l We want these three files to be owned by ubuntu, not root. To do this, enter the following in the terminal window: sudo chown ubuntu <Files> If the current folder has other files in it, you may not want to change their owner to ubuntu. However, in our case, we only have these three files in this folder, so we will use the * wildcard to change the owner of all three files. sudo chown ubuntu * The files now look normal, and we can do whatever we want with them. Hopefully you won’t need to use this tip, but if you do, ntfsundelete is a nice command-line utility. It doesn’t have a fancy GUI like many of the similar Windows programs, but it is a powerful tool that can recover your files quickly. See ntfsundelete’s manual page for more detailed usage information Similar Articles Productive Geek Tips Reset Your Ubuntu Password Easily from the Live CDUse Ubuntu Live CD to Backup Files from Your Dead Windows ComputerCreate a Bootable Ubuntu 9.10 USB Flash DriveCreate a Bootable Ubuntu USB Flash Drive the Easy WayGuide to Using Check Disk in Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Windows 7 Easter Theme YoWindoW, a real time weather screensaver Optimize your computer the Microsoft way Stormpulse provides slick, real time weather data Geek Parents – Did you try Parental Controls in Windows 7? 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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• TechEd 2010 Day One – How I Travel

  - by BuckWoody

  Normally when I blog on the first day of a conference, well, there hasn’t been a first day yet. So I talk about the value of a conference or some other facet. And normally in my (non-conference) blogs, I show you how I have learned to be a data professional – things I’ve learned how to do over the years. But in all that time, I don’t think I’ve ever talked about a big part of my job – traveling. I’ve traveled a lot throughout the years, when I’ve taught, gone to conferences, consulted and in my current role assisting Microsoft customers with large-scale database system designs.  So I’ll share a few thoughts about what I do. Keep in mind that I travel for short durations, just a day or so, and sometimes I travel internationally. For those I prepare differently – what I’m talking about here is what I do for a multi-day, same-country trip. Hopefully you find it useful. I’ll tag a few other travelers I know to add their thoughts.  Preparing for Travel   When I’m notified of a trip, I begin researching the location. I find the flights, hotel and (if I have to) a car to use while I’m away. We have an in-house system we use to book the travel, but when I travel not-for-Microsoft I use Expedia and Kayak to find what I need.  Traveling on Sunday and Friday is the worst. I have to do it sometimes (like this week) and it’s always a bad idea. But you can blunt the impact by booking as early as you can stand it. That means I have to be up super-early, but the flights are normally on time. I stay flexible, and always have a backup plan in case the flights are delayed or canceled.  For the hotel, I tend to go on the cheaper side, and I look for older hotels that have been renovated, or quirky ones. For instance, in Boise, ID recently I stayed at a 60’s-themed (think Mad-Men) hotel that was very cool. Always I go on the less expensive side – I find the “luxury” hotels nail me for Internet, food, everything. The cheaper places include all kinds of things, and even have breakfasts, shuttles and all kinds of things that start to add up. I even call ahead to make sure there’s an iron and ironing board available, since I’ll need those when I get there.  I find any way I can not to get a car. I use mass-transit wherever possible, and try to make friends and pay their gas to take me places. In a pinch, I’ll use a taxi. It ends up being cheaper, faster, and less stressful all around.  Packing  Over the years I’ve learned never to check luggage whenever I can. To do that, I lay out everything I want to take with me on the bed, and then try and make sure I’m really going to use it. I wear a dark wool set of pants, which I can clean and wear in hot and cold climates. I bring undies and socks of course, and for most places I have to wear “dress up” shirts. I bring at least two print T-Shirts in case I want to dress down for something while I’m gone, but I only bring one set of shoes. All the  clothes are rolled as tightly as possible as I learned in the military. Then I use those to cushion the electronics I take.  For toiletries I bring a shaver, toothpaste and toothbrush, D/O and a small brush. Everything else the hotel will provide.  For entertainment, I take a small Zune, a full PC-Headset (so I can make IP calls on the road) and my laptop. I don’t take books or anything else – everything is electronic. I use E-books (downloaded from our Library), Audio-Books (on the Zune) and I also bring along a Kaossilator (more here) to play music in the hotel room or even on the plane without being heard.  If I can, I pack into one roll-on bag. There’s not a lot better than this one, but I also have a Bag I was given as a prize for something or other here at Microsoft. Either way, I like something with less pockets and more big, open compartments. Everything gets rolled up and packed in, with all of the wires and charges in small bags my wife made for me. The laptop (and anything I don’t want gate-checked) goes on top or in an outside pouch so I can grab it quickly if I have to gate-check the bag. As much as I can, I try to go in one bag. When I can’t (like this week) I use this bag since it can expand, roll up, crush and even be put away later. It’s super-heavy canvas and worth the price. This allows me to not check a bag.  Journey Logistics The day of the trip, I have everything ready since I’m getting up early. I pack a few small snacks inside a plastic large-mouth water bottle, which protects the snacks and lets me get water in the terminal. I bring along those little powdered drink mixes to add to the water.  At the airport, I make a beeline for the power-outlets. I charge up my laptop and phone, and download all my e-mails so I can work on them off-line in the air. I don’t travel as often as I used to – just every month or so now, so I don’t have a membership to an airline club. If I travel much more, I’ll invest in one again – they are WELL worth the money, for the wifi, food and quiet if for nothing else.  I print out my logistics on paper and put that in my pocket – flight numbers, hotel addresses and phones for everything. That way if I have to make a change, I don’t have to boot up anything or even have power to be able to roll with the punches if things change.  Working While Away  While I’m away I realize I’m going to be swamped with things at the conference or with my clients. So I turn on Out-Of-Office notifications to let people know I won’t be as responsive, and I keep my Outlook calendar up to date so my co-workers know what I’m up to. I even update it with hotel and phone info in case they really need to reach me. I share my calendar with my wife so my family knows what I’m doing as well.  I check my e-mail during breaks, but I only respond to them in the evening or early morning at the hotel. I tweet during conferences. The point is to be as present as possible during the event or when I’m at the clients. Both deserve it.  So those are my initial thoughts. I’ll tag Brent Ozar, Brad McGeHee and Paul Randal, and they can tag whomever they wish. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• JMaghreb 2012 Trip Report

  - by arungupta

  JMaghreb is the inaugural Java conference organized by Morocco JUG. It is the biggest Java conference in Maghreb (5 countries in North West Africa). Oracle was the exclusive platinum sponsor with several others. The registrations had to be closed at 1412 for the free conference and several folks were already on the waiting list. Rabat with 531 registrations and Casablanca with 426 were the top cities. Some statistics ... 850+ attendees over 2 days, 500+ every day 30 sessions were delivered by 18 speakers from 10 different countries 10 sessions in French and 20 in English 6 of the speakers spoke at JavaOne 2012 8 will be at Devoxx Attendees from 5 different countries and 57 cities in Morocco 40.9% qualified them as professional and rest as students Topics ranged from HTML5, Java EE 7, ADF, JavaFX, MySQL, JCP, Vaadin, Android, Community, JCP Java EE 6 hands-on lab was sold out within 7 minutes and JavaFX in 12 minutes I gave the keynote along with Simon Ritter which was basically a recap of the Strategy and Technical keynotes presented at JavaOne 2012. An informal survey during the keynote showed the following numbers: 25% using NetBeans, 90% on Eclipse, 3 on JDeveloper, 1 on IntelliJ About 10 subscribers to free online Java magazine. This digital magazine is a comprehensive source of information for everything Java - subscribe for free!! About 10-15% using Java SE 7. Download JDK 7 and get started today! Even JDK 8 builds have been available for a while now. My second talk explained the core concepts of WebSocket and how JSR 356 is providing a standard API to build WebSocket-driven applications in Java EE 7. TOTD #183 explains how you can easily get started with WebSocket in GlassFish 4. The complete slide deck is available: Next day started with a community keynote by Sonya Barry. Some of us live the life of JCP, JSR, EG, EC, RI, etc every day, but not every body is. To address that, Sonya prepared an excellent introductory presentation providing an explanation of these terms and how java.net infrastructure supports Java development. The registration for the lab showed there is a definite demand for these technologies in this part of the world. I delivered the Java EE 6 hands-on lab to a packed room of about 120 attendees. Most of the attendees were able to progress and follow the lab instructions. Some of the attendees did not have a laptop but were taking extensive notes on paper notepads. Several attendees were already using Java EE 6 in their projects and typically they are the ones asking deep dive questions. Also gave out three copies of my recently released Java EE 6 Pocket Guide and new GlassFish t-shirts. Definitely feels happy to coach ~120 more Java developers learn standards-based enterprise Java programming. I also participated in a JCP BoF along with Werner, Sonya, and Badr. Adotp-a-JSR, java.net infrastructure, how to file a JSR, what is an RI, and other similar topics were discussed in a candid manner. You can follow @JMaghrebConf or check out their facebook page. java.net published a timely conversation with Badr El Houari - the fearless leader of the Morocco JUG team. Did you know that Morocco JUG stood for JCP EC elections (ADD LINK) ? Even though they did not get elected but did fairly well. Now some sample tweets from #JMaghreb ... #JMaghreb is over. Impressive for a first edition! Thanks @badrelhouari and all the @MoroccoJUG team ! Since you @speakjava : System.out.println("Thank you so much dear Tech Evangelist ! The JavaFX was pretty amazing !!! "); #JMaghreb @YounesVendetta @arungupta @JMaghrebConf Right ! hope he will be back to morocco again and again .. :) @Alji_ @arungupta @JMaghrebConf That dude is a genius ;) Put it on your wall :p @arungupta rocking Java EE 6 at @JMaghrebConf #Java #JavaEE #JMaghreb http://t.co/isl0Iq5p @sonyabarry you are an awesome speaker ;-) #JMaghreb rich more than 550 attendees in day one. Expecting more tomorrow! ongratulations @badrelhouari the organisation was great! The talks were pretty interesting, and the turnout was surprising at #JMaghreb! #JMaghreb is truly awesome... The speakers are unbelievable ! #JavaFX... Just amazing #JMaghreb Charmed by the talk about #javaFX ( nodes architecture, MVC, Lazy loading, binding... ) gotta start using it intead of SWT. #JMaghreb JavaFX is killing JFreeChart. It supports Charts a lot of kind of them ... #JMaghreb The british man is back #JMaghreb I do like him!! #JMaghreb @arungupta rocking @JMaghrebConf. pic.twitter.com/CNohA3PE @arungupta Great talk about the future of Java EE (JEE 7 & JEE 8) Thank you. #JMaghreb JEE7 more mooore power , leeess less code !! #JMaghreb They are simplifying the existing API for Java Message Service 2.0 #JMaghreb good to know , the more the code is simplified the better ! The Glassdoor guy #arungupta is doing it RIGHT ! #JMaghreb Great presentation of The Future of the Java Platform: Java EE 7, Java SE 8 & Beyond #jMaghreb @arungupta is a great Guy apparently #JMaghreb On a personal front, the hotel (Soiftel Jardin des Roses) was pretty nice and the location was perfect. There was a 1.8 mile loop dirt trail right next to it so I managed to squeeze some runs before my upcoming marathon. Also enjoyed some great Moroccan cuisine - Couscous, Tajine, mint tea, and moroccan salad. Visit to Kasbah of the Udayas, Hassan II (one of the tallest mosque in the world), and eating in a restaurant in a kasbah are some of the exciting local experiences. Now some pictures from the event (and around the city) ... And the complete album: Many thanks to Badr, Faisal, and rest of the team for organizing a great conference. They are already thinking about how to improve the content, logisitics, and flow for the next year. I'm certainly looking forward to JMaghreb 2.0 :-)

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• Convert DVD to MP4 / H.264 with HD Decrypter and Handbrake

  - by DigitalGeekery

  Are you looking for a way to convert your DVD collection to high quality MP4 files? Today we are going to take a look at using DVDFab HD Decrypter along with Handbrake to convert DVDs to MP4 using the H.264 codec.  Process Overview Handbrake is a great file conversion application, but it unfortunately can’t handle DVD copy protection. For that we will use DVDFab’s HD Decrypter. HD Decrypter is the always free portion of the DVDFab application. What HD Decrypter will do, is remove the copy protection from your DVD, and copy the Video-TS and Audio-TS folders to your hard drive. Once the copy protection is gone, we will use Handbrake to convert the files to MP4 format with H.264 compression. Note: You’ll get full access to all the options in DVDFab  during the 30 trial period. However, the HD Decrypter is free and will continue to work. Ripping the DVD Install both Handbrake and DVDFab HD Decrypter. (Download links below) Once the applications are installed, place your DVD into your DVD drive and open DVDFab. On the welcome screen, click “Start DVDFab.”   You’ll be prompted to choose your region. Click “OK.” The disc is analyzed and opened… You’ll be brought to the main interface. Make sure you have the Full Disc option selected at the left panel and “Copy DVD-Video (VIDEO_TS folder) is selected. Click “Start.” Don’t be confused by the “DVD to DVD” option pop up. We won’t actually be burning to DVD. The HD Decrypter portion of the DVDFab suite is part of the DVD to DVD option. Click “OK.” The DVD will be ripped to your hard drive. When the copy process is complete, you’ll be prompted to insert media to start the write process. We aren’t going to be burning to disc, so just click Cancel then close out of DVDFab.   Converting to MP4 Now we are ready to convert Open Handbrake and click on the “Source” button at the top left. Select DVD / VIDEO_TS folder from the drop down list. Now we need to browse for the location where DVDFab HD Decrypter copied your movie. By default, that location will be the \DVDFab\Temp\FullDisc directory in your Documents folder. For example, in Windows 7, it would be: C:\Users\%username%\Documents\DVDFab\Temp\FullDisc\[Name of Your DVD] Select the folder, and click “OK.” You may be prompted to set a default path in Handbrake. This is an optional step. Click “OK.” If you’d like to set a default destination folder, Go to Tools on the top menu, select Options. On the General tab, click “Browse” to select a destination output folder. Click “Close” when Finished.   Next, click the dropdown list next to “Title.” Select the title that matches the length of the movie. It’s possible you may have see more than one title with a similar length. If so, consult the DVD information, or a site like IMDB.com, to find the proper movie title length. Select your container under Output Settings. This will be your final output file extension. We will be using MP4 for this example. You also have the option of MKV.   If you didn’t set up a default destination folder, you’ll need to select one by clicking the “Browse” button. You can manually customize the output file name and change the output file extension to .mp4 (Unless you prefer the iPod friendly .m4v extension). Settings There are a variety of custom settings that can be changed either through the tabs listed under Output Settings, or by selecting one of the Presets to the right. If converting exclusively for any of the devices listed in the preset list, simply click on that device and the settings will be automatically applied in the Output Settings tabs. For more Universal (non-Apple) devices or output, select the Normal profile.   For the most part, the presets will suit quite nicely. However, you can further customize settings if you’d like. The Picture tab allows you to tweak the size or cropping region. You must change Anamorphic to Loose or Custom to change the size.   The Video tab allows you to choose your codec. H.264 is the default. You also have the option to choose a target (output) size. The Constant Quality is recommended to be set between 59% – 63%. Anything over 70% will likely result in an output file larger than the input without any improved quality. On the Subtitles tab, you can select an available subtitle from the dropdown list and click “Add” to add it to the output file. When you’ve finished any customizations you are ready to begin the conversion process. Click “Start.” A Command window will open and you can follow the process. You’ll probably want to find something to do in the meantime as the process could take a couple of hours. When the process completes, you’re ready to watch your video.   Although it’s a time consuming process that involves a couple steps, this method will give you high quality H.264 video files. If you want to rip and burn your DVD’s to ISO check out our article on how to rip and convert DVD’s to an ISO image. Links Download DVDFab HD Decrypter (Part of the DVDFab suite) Download Handbrake Similar Articles Productive Geek Tips Enjoy Quick & Easy Unit Conversion with Convert for WindowsConvert Older Excel Documents to Excel 2007 FormatCalculate with Qalculate on LinuxHow To Convert Video Files to MP3 with VLCConvert a Row to a Column in Excel the Easy Way TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Use Quick Translator to Translate Text in 50 Languages (Firefox) Get Better Windows Search With UltraSearch Scan News With NY Times Article Skimmer SpeedyFox Claims to Speed up your Firefox Beware Hover Kitties Test Drive Mobile Phones Online With TryPhone

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• Too Many Kittens To Juggle At Once

  - by Bil Simser

  Ahh, the Internet. That crazy, mixed up place where one tweet turns into a conversation between dozens of people and spawns a blogpost. This is the direct result of such an event this morning. It started innocently enough, with this: Then followed up by a blog post by Joel here. In the post, Joel introduces us to the term Business Solutions Architect with mad skillz like InfoPath, Access Services, Excel Services, building Workflows, and SSRS report creation, all while meeting the business needs of users in a SharePoint environment. I somewhat disagreed with Joel that this really wasn’t a new role (at least IMHO) and that a good Architect or BA should really be doing this job. As Joel pointed out when you’re building a SharePoint team this kind of role is often overlooked. Engineers might be able to build workflows but is the right workflow for the right problem? Michael Pisarek wrote about a SharePoint Business Architect a few months ago and it’s a pretty solid assessment. Again, I argue you really shouldn’t be looking for roles that don’t exist and I don’t suggest anyone create roles to hire people to fill them. That’s basically creating a solution looking for problems. Michael’s article does have some great points if you’re lost in the quagmire of SharePoint duties though (and I especially like John Ross’ quote “The coolest shit is worthless if it doesn’t meet business needs”). SharePoinTony summed it up nicely with “SharePoint Solutions knowledge is both lacking and underrated in most environments. Roles help”. Having someone on the team who can dance between a business user and a coder can be difficult. Remember the idea of telling something to someone and them passing it on to the next person. By the time the story comes round the circle it’s a shadow of it’s former self with little resemblance to the original tale. This is very much business requirements as they’re told by the user to a business analyst, written down on paper, read by an architect, tuned into a solution plan, and implemented by a developer. Transformations between what was said, what was heard, what was written down, and what was developed can be distant cousins. Not everyone has the skill of communication and even less have negotiation skills to suit the SharePoint platform. Negotiation is important because not everything can be (or should be) done in SharePoint. Sometimes it’s just not appropriate to build it on the SharePoint platform but someone needs to know enough about the platform and what limitations it might have, then communicate that (and/or negotiate) with a customer or user so it’s not about “You can’t have this” to “Let’s try it this way”. Visualize the possible instead of denying the impossible. So what is the right SharePoint team? My cromag brain came with a fairly simpleton answer (and I’m sure people will just say this is a cop-out). The perfect SharePoint team is just enough people to do the job that know the technology and business problem they’re solving. Bridge the gap between business need and technology platform and you have an architect. Communicate the needs of the business effectively so the entire team understands it and you have a business analyst. Can you get this with full time workers? Maybe but don’t expect miracles out of the gate. Also don’t take a consultant’s word as gospel. Some consultants just don’t have the diversity of the SharePoint platform to be worth their value so be careful. You really need someone who knows enough about SharePoint to be able to validate a consultants knowledge level. This is basically try for any consultant, not just a SharePoint one. Specialization is good and needed. A good, well-balanced SharePoint team is one of people that can solve problems with work with the technology, not against it. Having a top developer is great, but don’t rely on them to solve world hunger if they can’t communicate very well with users. An expert business analyst might be great at gathering requirements so the entire team can understand them, but if it means building 100% custom solutions because they don’t fit inside the SharePoint boundaries isn’t of much value. Just repeat. There is no silver bullet. There is no silver bullet. There is no silver bullet. A few people pointed out Nick Inglis’ article Excluding The Information Professional In SharePoint. It’s a good read too and hits home that maybe some developers and IT pros need some extra help in the information space. If you’re in an organization that needs labels on people, come up with something everyone understands and go with it. If that’s Business Solutions Architect, SharePoint Advisor, or Guy Who Knows A Lot About Portals, make it work for you. We all wish that one person could master all that is SharePoint but we also know that doesn’t scale very well and you quickly get into the hit-by-a-bus syndrome (with the organization coming to a full crawl when the guy or girl goes on vacation, gets sick, or pops out a baby). There are too many gaps in SharePoint knowledge to have any one person know it all and too many kittens to juggle all at once. We like to consider ourselves experts in our field, but trying to tackle too many roles at once and we end up being mediocre jack of all trades, master of none. Don't fall into this pit. It's a deep, dark hole you don't want to try to claw your way out of. Trust me. Been there. Done that. Got the t-shirt. In the end I don’t disagree with Joel. SharePoint is a beast and not something that should be taken on by newbies. If you just read “Teach Yourself SharePoint in 24 Hours” and want to go build your corporate intranet or the next killer business solution with all your new found knowledge plan to pony up consultant dollars a few months later when everything goes to Hell in a handbasket and falls over. I’m not saying don’t build solutions in SharePoint. I’m just saying that building effective ones takes skill like any craft and not something you can just cobble together with a little bit of cursory knowledge. Thanks to *everyone* who participated in this tweet rush. It was fun and educational.

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• The Proper Use of the VM Role in Windows Azure

  - by BuckWoody

  At the Professional Developer’s Conference (PDC) in 2010 we announced an addition to the Computational Roles in Windows Azure, called the VM Role. This new feature allows a great deal of control over the applications you write, but some have confused it with our full infrastructure offering in Windows Hyper-V. There is a proper architecture pattern for both of them. Virtualization Virtualization is the process of taking all of the hardware of a physical computer and replicating it in software alone. This means that a single computer can “host” or run several “virtual” computers. These virtual computers can run anywhere - including at a vendor’s location. Some companies refer to this as Cloud Computing since the hardware is operated and maintained elsewhere. IaaS The more detailed definition of this type of computing is called Infrastructure as a Service (Iaas) since it removes the need for you to maintain hardware at your organization. The operating system, drivers, and all the other software required to run an application are still under your control and your responsibility to license, patch, and scale. Microsoft has an offering in this space called Hyper-V, that runs on the Windows operating system. Combined with a hardware hosting vendor and the System Center software to create and deploy Virtual Machines (a process referred to as provisioning), you can create a Cloud environment with full control over all aspects of the machine, including multiple operating systems if you like. Hosting machines and provisioning them at your own buildings is sometimes called a Private Cloud, and hosting them somewhere else is often called a Public Cloud. State-ful and Stateless Programming This paradigm does not create a new, scalable way of computing. It simply moves the hardware away. The reason is that when you limit the Cloud efforts to a Virtual Machine, you are in effect limiting the computing resources to what that single system can provide. This is because much of the software developed in this environment maintains “state” - and that requires a little explanation. “State-ful programming” means that all parts of the computing environment stay connected to each other throughout a compute cycle. The system expects the memory, CPU, storage and network to remain in the same state from the beginning of the process to the end. You can think of this as a telephone conversation - you expect that the other person picks up the phone, listens to you, and talks back all in a single unit of time. In “Stateless” computing the system is designed to allow the different parts of the code to run independently of each other. You can think of this like an e-mail exchange. You compose an e-mail from your system (it has the state when you’re doing that) and then you walk away for a bit to make some coffee. A few minutes later you click the “send” button (the network has the state) and you go to a meeting. The server receives the message and stores it on a mail program’s database (the mail server has the state now) and continues working on other mail. Finally, the other party logs on to their mail client and reads the mail (the other user has the state) and responds to it and so on. These events might be separated by milliseconds or even days, but the system continues to operate. The entire process doesn’t maintain the state, each component does. This is the exact concept behind coding for Windows Azure. The stateless programming model allows amazing rates of scale, since the message (think of the e-mail) can be broken apart by multiple programs and worked on in parallel (like when the e-mail goes to hundreds of users), and only the order of re-assembling the work is important to consider. For the exact same reason, if the system makes copies of those running programs as Windows Azure does, you have built-in redundancy and recovery. It’s just built into the design. The Difference Between Infrastructure Designs and Platform Designs When you simply take a physical server running software and virtualize it either privately or publicly, you haven’t done anything to allow the code to scale or have recovery. That all has to be handled by adding more code and more Virtual Machines that have a slight lag in maintaining the running state of the system. Add more machines and you get more lag, so the scale is limited. This is the primary limitation with IaaS. It’s also not as easy to deploy these VM’s, and more importantly, you’re often charged on a longer basis to remove them. your agility in IaaS is more limited. Windows Azure is a Platform - meaning that you get objects you can code against. The code you write runs on multiple nodes with multiple copies, and it all works because of the magic of Stateless programming. you don’t worry, or even care, about what is running underneath. It could be Windows (and it is in fact a type of Windows Server), Linux, or anything else - but that' isn’t what you want to manage, monitor, maintain or license. You don’t want to deploy an operating system - you want to deploy an application. You want your code to run, and you don’t care how it does that. Another benefit to PaaS is that you can ask for hundreds or thousands of new nodes of computing power - there’s no provisioning, it just happens. And you can stop using them quicker - and the base code for your application does not have to change to make this happen. Windows Azure Roles and Their Use If you need your code to have a user interface, in Visual Studio you add a Web Role to your project, and if the code needs to do work that doesn’t involve a user interface you can add a Worker Role. They are just containers that act a certain way. I’ll provide more detail on those later. Note: That’s a general description, so it’s not entirely accurate, but it’s accurate enough for this discussion. So now we’re back to that VM Role. Because of the name, some have mistakenly thought that you can take a Virtual Machine running, say Linux, and deploy it to Windows Azure using this Role. But you can’t. That’s not what it is designed for at all. If you do need that kind of deployment, you should look into Hyper-V and System Center to create the Private or Public Infrastructure as a Service. What the VM Role is actually designed to do is to allow you to have a great deal of control over the system where your code will run. Let’s take an example. You’ve heard about Windows Azure, and Platform programming. You’re convinced it’s the right way to code. But you have a lot of things you’ve written in another way at your company. Re-writing all of your code to take advantage of Windows Azure will take a long time. Or perhaps you have a certain version of Apache Web Server that you need for your code to work. In both cases, you think you can (or already have) code the the software to be “Stateless”, you just need more control over the place where the code runs. That’s the place where a VM Role makes sense. Recap Virtualizing servers alone has limitations of scale, availability and recovery. Microsoft’s offering in this area is Hyper-V and System Center, not the VM Role. The VM Role is still used for running Stateless code, just like the Web and Worker Roles, with the exception that it allows you more control over the environment of where that code runs.

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• PeopleSoft Upgrades, Fusion, & BI for Leading European PeopleSoft Applications Customers

  - by Mark Rosenberg

  With so many industry-leading services firms around the globe managing their businesses with PeopleSoft, it’s always an adventure setting up times and meetings for us to keep in touch with them, especially those outside of North America who often do not get to join us at Oracle OpenWorld. Fortunately, during the first two weeks of May, Nigel Woodland (Oracle’s Service Industries Director for the EMEA region) and I successfully blocked off our calendars to visit seven different customers spanning four countries in Western Europe. We met executives and leaders at four Staffing industry firms, two Professional Services firms that engage in consulting and auditing, and a Financial Services firm. As we shared the latest information regarding product capabilities and plans, we also gained valuable insight into the hot technology topics facing these businesses. What we heard was both informative and inspiring, and I suspect other Oracle PeopleSoft applications customers can benefit from one or more of the following observations from our trip. Great IT Plans Get Executed When You Respect the Users Each of our visits followed roughly the same pattern. After introductions, Nigel outlined Oracle’s product and technology strategy, including a discussion of how we at Oracle invest in each layer of the “technology stack” to provide customers with unprecedented business management capabilities and choice. Then, I provided the specifics of the PeopleSoft product line’s investment strategy, detailing the dramatic number of rich usability and functionality enhancements added to release 9.1 since its general availability in 2009 and the game-changing capabilities slated for 9.2. What was most exciting about each of these discussions was that shortly after my talking about what customers can do with release 9.1 right now to drive up user productivity and satisfaction, I saw the wheels turning in the minds of our audiences. Business analyst and end user-configurable tools and technologies, such as WorkCenters and the Related Action Framework, that provide the ability to tailor a “central command center” to the exact needs of each recruiter, biller, and every other role in the organization were exactly what each of our customers had been looking for. Every one of our audiences agreed that these tools which demonstrate a respect for the user would finally help IT pole vault over the wall of resistance that users had often raised in the past. With these new user-focused capabilities, IT is positioned to definitively partner with the business, instead of drag the business along, to unlock the value of their investment in PeopleSoft. This topic of respecting the user emerged during our very first visit, which was at Vital Services Group at their Head Office “The Mill” in Manchester, England. (If you are a student of architecture and are ever in Manchester, you should stop in to see this amazingly renovated old mill building.) I had just finished explaining our PeopleSoft 9.2 roadmap, and Mike Code, PeopleSoft Systems Manager for this innovative staffing company, said, “Mark, the new features you’ve shown us in 9.1/9.2 are very relevant to our business. As we forge ahead with the 9.1 upgrade, the ability to configure a targeted user interface with WorkCenters, Related Actions, Pivot Grids, and Alerts will enable us to satisfy the business that this upgrade is for them and will deliver tangible benefits. In fact, you’ve highlighted that we need to start talking to the business to keep up the momentum to start reviewing the 9.2 upgrade after we get to 9.1, because as much as 9.1 and PeopleTools 8.52 offers, what you’ve shown us for 9.2 is what we’ve envisioned was ultimately possible with our investment in PeopleSoft applications.” We also received valuable feedback about our investment for the Staffing industry when we visited with Hans Wanders, CIO of Randstad (the second largest Staffing company in the world) in the Netherlands. After our visit, Hans noted, “It was very interesting to see how the PeopleSoft applications have developed. I was truly impressed by many of the new developments.” Hans and Mike, sincere thanks for the validation that our team’s hard work and dedication to “respecting the users” is worth the effort! Co-existence of PeopleSoft and Fusion Applications Just Makes Sense As a “product person,” one of the most rewarding things about visiting customers is that they actually want to talk to me. Sometimes, they want to discuss a product area that we need to enhance; other times, they are interested in learning how to extract more value from their applications; and still others, they want to tell me how they are using the applications to drive real value for the business. During this trip, I was very pleased to hear that several of our customers not only thought the co-existence of Fusion applications alongside PeopleSoft applications made sense in theory, but also that they were aggressively looking at how to deploy one or more Fusion applications alongside their PeopleSoft HCM and FSCM applications. The most common deployment plan in the works by three of the organizations is to upgrade to PeopleSoft 9.1 or 9.2, and then adopt one of the new Fusion HCM applications, such as Fusion Performance Management or the full suite of  Fusion Talent Management. For example, during an applications upgrade planning discussion with the staffing company Hays plc., Mark Thomas, who is Hays’ UK IT Director, commented, “We are very excited about where we can go with the latest versions of the PeopleSoft applications in conjunction with Fusion Talent Management.” Needless to say, this news was very encouraging, because it reiterated that our applications investment strategy makes good business sense for our customers. Next Generation Business Intelligence Is the Key to the Future The third, and perhaps most exciting, lesson I learned during this journey is that our audiences already know that the latest generation of Business Intelligence technologies will be the “secret sauce” for organizations to transform business in radical ways. While a number of the organizations we visited on the trip have deployed or are deploying Oracle Business Intelligence Enterprise Edition and the associated analytics applications to provide dashboards of easy-to-understand, user-configurable metrics that help optimize business performance according to current operating procedures, what’s most exciting to them is being able to use Business Intelligence to change the way an organization does business, grows revenue, and makes a profit. In particular, several executives we met asked whether we can help them minimize the need to have perfectly structured data and at the same time generate analytics that improve order fulfillment decision-making. To them, the path to future growth lies in having the ability to analyze unstructured data rapidly and intuitively and leveraging technology’s ability to detect patterns that a human cannot reasonably be expected to see. For illustrative purposes, here is a good example of a business problem where analyzing a combination of structured and unstructured data can produce better results. If you have a resource manager trying to decide which person would be the best fit for an assignment in terms of ensuring (a) client satisfaction, (b) the individual’s satisfaction with the work, (c) least travel distance, and (d) highest margin, you traditionally compare resource qualifications to assignment needs, calculate margins on past work with the client, and measure distances. To perform these comparisons, you are likely to need the organization to have profiles setup, people ranked against profiles, margin targets setup, margins measured, distances setup, distances measured, and more. As you can imagine, this requires organizations to plan and implement data setup, capture, and quality management initiatives to ensure that dependable information is available to support resourcing analysis and decisions. In the fast-paced, tight-budget world in which most organizations operate today, the effort and discipline required to maintain high-quality, structured data like those described in the above example are certainly not desirable and in some cases are not feasible. You can imagine how intrigued our audiences were when I informed them that we are ready to help them analyze volumes of unstructured data, detect trends, and produce recommendations. Our discussions delved into examples of how the firms could leverage Oracle’s Secure Enterprise Search and Endeca technologies to keyword search against, compare, and learn from unstructured resource and assignment data. We also considered examples of how they could employ Oracle Real-Time Decisions to generate statistically significant recommendations based on similar resourcing scenarios that have produced the desired satisfaction and profit margin results. --- Although I had almost no time for sight-seeing during this trip to Europe, I have to say that it may have been one of the most energizing and engaging trips of my career. Showing these dedicated customers how they can give every user a uniquely tailored set of tools and address business problems in ways that have to date been impossible made the journey across the Atlantic more than worth it. If any of these three topics intrigue you, I’d recommend you contact your Oracle applications representative to arrange for more detailed discussions with the appropriate members of our organization.

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• SQL Server Master class winner

  - by Testas

   The winner of the SQL Server MasterClass competition courtesy of the UK SQL Server User Group and SQL Server Magazine!    Steve Hindmarsh     There is still time to register for the seminar yourself at:  www.regonline.co.uk/kimtrippsql     More information about the seminar     Where: Radisson Edwardian Heathrow Hotel, London  When: Thursday 17th June 2010  This one-day MasterClass will focus on many of the top issues companies face when implementing and maintaining a SQL Server-based solution. In the case where a company has no dedicated DBA, IT managers sometimes struggle to keep the data tier performing well and the data available. This can be especially troublesome when the development team is unfamiliar with the affect application design choices have on database performance. The Microsoft SQL Server MasterClass 2010 is presented by Paul S. Randal and Kimberly L. Tripp, two of the most experienced and respected people in the SQL Server world. Together they have over 30 years combined experience working with SQL Server in the field, and on the SQL Server product team itself. This is a unique opportunity to hear them present at a UK event which will: Debunk many of the ingrained misconceptions around SQL Server's behaviour    Show you disaster recovery techniques critical to preserving your company's life-blood - the data    Explain how a common application design pattern can wreak havoc in the database Walk through the top-10 points to follow around operations and maintenance for a well-performing and available data tier! Please Note: Agenda may be subject to change  Sessions Abstracts  KEYNOTE: Bridging the Gap Between Development and Production    Applications are commonly developed with little regard for how design choices will affect performance in production. This is often because developers don't realize the implications of their design on how SQL Server will be able to handle a high workload (e.g. blocking, fragmentation) and/or because there's no full-time trained DBA that can recognize production problems and help educate developers. The keynote sets the stage for the rest of the day. Discussing some of the issues that can arise, explaining how some can be avoided and highlighting some of the features in SQL 2008 that can help developers and DBAs make better use of SQL Server, and troubleshoot when things go wrong.   SESSION ONE: SQL Server Mythbusters  It's amazing how many myths and misconceptions have sprung up and persisted over the years about SQL Server - after many years helping people out on forums, newsgroups, and customer engagements, Paul and Kimberly have heard it all. Are there really non-logged operations? Can interrupting shrinks or rebuilds cause corruption? Can you override the server's MAXDOP setting? Will the server always do a table-scan to get a row count? Many myths lead to poor design choices and inappropriate maintenance practices so these are just a few of many, many myths that Paul and Kimberly will debunk in this fast-paced session on how SQL Server operates and should be managed and maintained.   SESSION TWO: Database Recovery Techniques Demo-Fest  Even if a company has a disaster recovery strategy in place, they need to practice to make sure that the plan will work when a disaster does strike. In this fast-paced demo session Paul and Kimberly will repeatedly do nasty things to databases and then show how they are recovered - demonstrating many techniques that can be used in production for disaster recovery. Not for the faint-hearted!   SESSION THREE: GUIDs: Use, Abuse, and How To Move Forward   Since the addition of the GUID (Microsoft’s implementation of the UUID), my life as a consultant and "tuner" has been busy. I’ve seen databases designed with GUID keys run fairly well with small workloads but completely fall over and fail because they just cannot scale. And, I know why GUIDs are chosen - it simplifies the handling of parent/child rows in your batches so you can reduce round-trips or avoid dealing with identity values. And, yes, sometimes it's even for distributed databases and/or security that GUIDs are chosen. I'm not entirely against ever using a GUID but overusing and abusing GUIDs just has to be stopped! Please, please, please let me give you better solutions and explanations on how to deal with your parent/child rows, round-trips and clustering keys!   SESSION 4: Essential Database Maintenance  In this session, Paul and Kimberly will run you through their top-ten database maintenance recommendations, with a lot of tips and tricks along the way. These are distilled from almost 30 years combined experience working with SQL Server customers and are geared towards making your databases more performant, more available, and more easily managed (to save you time!). Everything in this session will be practical and applicable to a wide variety of databases. Topics covered include: backups, shrinks, fragmentation, statistics, and much more! Focus will be on 2005 but we'll explain some of the key differences for 2000 and 2008 as well. Speaker Biographies     Kimberley L. Tripp Paul and Kimberly are a husband-and-wife team who own and run SQLskills.com, a world-renowned SQL Server consulting and training company. They are both SQL Server MVPs and Microsoft Regional Directors, with over 30 years of combined experience on SQL Server. Paul worked on the SQL Server team for nine years in development and management roles, writing many of the DBCC commands, and ultimately with responsibility for core Storage Engine for SQL Server 2008. Paul writes extensively on his blog (SQLskills.com/blogs/Paul) and for TechNet Magazine, for which he is also a Contributing Editor. Kimberly worked on the SQL Server team in the early 1990s as a tester and writer before leaving to found SQLskills and embrace her passion for teaching and consulting. Kimberly has been a staple at worldwide conferences since she first presented at TechEd in 1996, and she blogs at SQLskills.com/blogs/Kimberly. They have written Microsoft whitepapers and books for SQL Server 2000, 2005 and 2008, and are regular, top-rated presenters worldwide on database maintenance, high availability, disaster recovery, performance tuning, and SQL Server internals. Together they teach the SQL MCM certification and throughout Microsoft.In their spare time, they like to find frogfish in remote corners of the world.   Speaker Testimonials  "To call them good trainers is an epic understatement. They know how to deliver technical material in ways that illustrate it well. I had to stop Paul at one point and ask him how long it took to build a particular slide because the animations were so good at conveying a hard-to-describe process." "These are not beginner presenters, and they put an extreme amount of preparation and attention to detail into everything that they do. Completely, utterly professional." "When it comes to the instructors themselves, Kimberly and Paul simply have no equal. Not only are they both ultimate authorities, but they have endless enthusiasm about the material, and spot on delivery. If either ever got tired they never showed it, even after going all day and all week. We witnessed countless demos over the course of the week, some extremely involved, multi-step processes, and I can’t recall one that didn’t go the way it was supposed to." "You might think that with this extreme level of skill comes extreme levels of egotism and lack of patience. Nothing could be further from the truth. ... They simply know how to teach, and are approachable, humble, and patient." "The experience Paul and Kimberly have had with real live customers yields a lot more information and things to watch out for than you'd ever get from documentation alone." “Kimberly, I just wanted to send you an email to let you know how awesome you are! I have applied some of your indexing strategies to our website’s homegrown CMS and we are experiencing a significant performance increase. WOW....amazing tips delivered in an exciting way!  Thanks again” 

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• 24+ Coda Alternatives for Windows and Linux

  - by Matt

  Coda plays an important role in designing layout on Mac. There are numerous coda alternatives for windows and Linux too. It is not possible to describe each and everyone so some of the coda alternatives, which work on both windows and Linux platforms, are discussed below. EditPlus $35.00 Good thing about EditPlus is that it highlights URLs and email addresses, activating them when you ‘crtl + double-click’. It also has a built in browser for previewing HTML, and FTP and SFTP support. Also supports Macros and RegEx find and replace. UltraEdit $49.99 It is another good coda alternative for windows and Linux. It is the best suited editor for text, HTML and HEX. It also plays an advanced PHP, Perl, Java and JavaScript editor for programmers. It supports disk-based 64-bit or standard file handling on 32-bit Windows platforms or window 2000 and later versions. HippoEdit $39.95 HippoEDIT has the best autocomplete it gives pop a ‘tooltip’ above your cursor as you type, suggesting words you’ve already typed. It does syntax highlighting for over 2 dozen language. Sublime Text $59.00 Sublime Text awesome ‘zoomed out’ view of the file lets you focus on the area you want. It lets you open a local file when you right-click on its link, and there are a few automation features, so this would make a solid choice of a text editor. Textpad $24.70 TextPad is simple editor with nifty features such as column select, drag-and-drop text between files, and hyperlink support. It also supports large files. Aptana Free Aptana Studio is one of the best editors working on both windows and Linux. It is a complete web development setting that has a nice blend of powerful authoring tools with a collection of online hosting and collaboration services. It is quite helpful as it support for PHP, CSS, FTP, and more. SciTE Free It is a SCIntilla based Text Editor. It has gradually developed as a generally useful editor. It provides for building and running programs. It is best to be used for jobs with simple configurations. SciTE is currently available for Intel Win32 and Linux compatible operating systems with GTK+. It has been run on Windows XP and on Fedora 8 and Ubuntu 7.10 with GTK+ 2.12 E Text Editor $34.96 E Text Editor is a new text editor for Windows, which also works on Linux as well. It has powerful editing features and also some unique abilities. It makes text manipulation quite fast and easy, and makes user focus on his writing as it automatically does all the manual work. It can be extend it in any language. It supports Text Mate bundles, thus allows the user to tap into a huge and active community. Editra Free Editra is an upcoming editor, with some fantastic features such as user profiles, auto-completion, session saving, and syntax highlighing for 60+ languages. Plugins can extend the feature set, offering an integrated python console, FTP client, file browser, and calculator, among others. PSPad Free PSPad is a good Template for writing CSS, as it an internal web browser, and a macro recorder to the table. It also supports hex editing, and some degree of code compiling. JEdit Free It is a mature programmer’s text editor and has taken a good deal of time to be developed as it is today. It is better than many costlier development tools due to its features and simplicity of use. It has been released as free software with full source code, provided under the terms of the GPL 2.0. Which also adds to its attractiveness. NEdit Free It is a multi-purpose text editor for the X Window System, which also works on Linux. It combines a standard, easy to use, graphical user interface with the full functionality and stability required by users who edit text for long period a day. It also provides for thorough support for development in various languages. It also facilitates the use of text processors, and other tools at the same time. It can be used productively by anyone who needs to edit text. It is quite a user-friendly tool. Its salient features include syntax highlighting with built in pattern, auto indent, tab emulation, block indentation adjustment etc. As of version 5.1, NEdit may be freely distributed under the terms of the GNU General Public License. MadEdit Free Mad Edit is an Open-Source and Cross-Platform Text/Hex Editor. It is written in C++ and wxWidgets. MadEdit can edit files in Text/Column/Hex modes. It also supports many useful functions, such as Syntax Highlighting, Word Wrap, Encoding for UTF8/16/32,and others. It also supports word count, which makes it quite a useful text editor for both windows and Linux. It has been recently modified on 10/09/2010. KompoZer Free Kompozer is a complete web authoring system that has a combination of web file management and easy-to-use WYSIWYG web page editing. KompoZer has been designed to be completely and extensively easy to use. It is thus an ideal tool for non-technical computer users who want to create an attractive, professional-looking web site without knowing HTML or web coding. It is based on the NVU source code. Vim Free Vim or “Vi IMproved” is an advanced text editor. Its salient features are syntax highlighting, word completion and it also has a huge amount of contributed content. Vim has several “modes” on offer for editing, which adds to the efficiency in editing. Thus it becomes a non-user-friendly application but it is also strength for its users. The normal mode binds alphanumeric keys to task-oriented commands. The visual mode highlights text. More tools for search & replace, defining functions, etc. are offered through command line mode. Vim comes with complete help. NotePad ++ Free One of the the best free text editor for Windows out there; with support for simple things—like syntax highlighting and folding—all the way up to FTP, Notepad++ should tick most of the boxes Notepad2 Free Notepad2 is also based on the Scintilla editing engine, but it’s much simpler than Notepad++. It bills itself as being fast, light-weight, and Notepad-like. Crimson Editor Free Crimson Editor has the ability to edit remote files, using a built-in FTP client; there’s also a spell checker. TotalEdit Free TotalEdit allows file comparison, RegEx search and replace, and has multiple options for file backup / versioning. For cleanup, it offers (X)HTML and XML customizable formatting, and a spell checker. In-Type Free ConTEXT Free SourceEdit Free SourceEdit includes features such as clipboard history, syntax highlighting and autocompletion for a decent set of languages. A hex editor and FTP client. RJ TextED Free RJ TextED supports integration with TopStyle Lite. Provides HTML validation and formatting. It includes an FTP client, a file browser, and a code browser, as well as a character map and support for email. GEDIT Free It is one of the best coda alternatives for windows and Linux. It has syntax highlighting and is best suitable for programming. It has many attractive features such as full support for UTF-8, undo/redo, and clipboard support, search and replace, configurable syntax highlighting for various languages and many more supportive features. It is extensible with plug ins. Other important coda alternatives for windows and Linux are Redcar, Bluefish Editor, NVU, Ruby Mine, Slick Edit, Geany, Editra, txt2html and CSSED. There are many more. Its up to user to decide which one suits best to his requirements. Related posts:10 Useful Text Editor For Developer Applications to Install & Run Windows on Linux Open Source WYSIWYG Text Editors

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• Developer’s Life – Attitude and Communication – They Can Cause Problems – Notes from the Field #027

  - by Pinal Dave

  [Note from Pinal]: This is a 27th episode of Notes from the Field series. The biggest challenge for anyone is to understand human nature. We human have so many things on our mind at any moment of time. There are cases when what we say is not what we mean and there are cases where what we mean we do not say. We do say and things as per our mood and our agenda in mind. Sometimes there are incidents when our attitude creates confusion in the communication and we end up creating a situation which is absolutely not warranted. In this episode of the Notes from the Field series database expert Mike Walsh explains a very crucial issue we face in our career, which is not technical but more to relate to human nature. Read on this may be the best blog post you might read in recent times. In this week’s note from the field, I’m taking a slight departure from technical knowledge and concepts explained. We’ll be back to it next week, I’m sure. Pinal wanted us to explain some of the issues we bump into and how we see some of our customers arrive at problem situations and how we have helped get them back on the right track. Often it is a technical problem we are officially solving – but in a lot of cases as a consultant, we are really helping fix some communication difficulties. This is a technical blog post and not an “advice column” in a newspaper – but the longer I am a consultant, the more years I add to my experience in technology the more I learn that the vast majority of the problems we encounter have “soft skills” included in the chain of causes for the issue we are helping overcome. This is not going to be exhaustive but I hope that sharing four pieces of advice inspired by real issues starts a process of searching for places where we can be the cause of these challenges and look at fixing them in ourselves. Or perhaps we can begin looking at resolving them in teams that we manage. I’ll share three statements that I’ve either heard, read or said and talk about some of the communication or attitude challenges highlighted by the statement. 1 – “But that’s the SAN Administrator’s responsibility…” I heard that early on in my consulting career when talking with a customer who had serious corruption and no good recent backups – potentially no good backups at all. The statement doesn’t have to be this one exactly, but the attitude here is an attitude of “my job stops here, and I don’t care about the intent or principle of why I’m here.” It’s also a situation of having the attitude that as long as there is someone else to blame, I’m fine…  You see in this case, the DBA had a suspicion that the backups were not being handled right.  They were the DBA and they knew that they had responsibility to ensure SQL backups were good to go – it’s a basic requirement of a production DBA. In my “As A DBA Where Do I start?!” presentation, I argue that is job #1 of a DBA. But in this case, the thought was that there was someone else to blame. Rather than create extra work and take on responsibility it was decided to just let it be another team’s responsibility. This failed the company, the company’s customers and no one won. As technologists – we should strive to go the extra mile. If there is a lack of clarity around roles and responsibilities and we know it – we should push to get it resolved. Especially as the DBAs who should act as the advocates of the data contained in the databases we are responsible for. 2 – “We’ve always done it this way, it’s never caused a problem before!” Complacency. I have to say that many failures I’ve been paid good money to help recover from would have not happened had it been for an attitude of complacency. If any thoughts like this have entered your mind about your situation you may be suffering from it. If, while reading this, you get this sinking feeling in your stomach about that one thing you know should be fixed but haven’t done it.. Why don’t you stop and go fix it then come back.. “We should have better backups, but we’re on a SAN so we should be fine really.” “Technically speaking that could happen, but what are the chances?” “We’ll just clean that up as a fast follow” ..and so on. In the age of tightening IT budgets, increased expectations of up time, availability and performance there is no room for complacency. Our customers and business units expect – no demand – the best. Complacency says “we will give you second best or hopefully good enough and we accept the risk and know this may hurt us later. Sometimes an organization will opt for “good enough” and I agree with the concept that at times the perfect can be the enemy of the good. But when we make those decisions in a vacuum and are not reporting them up and discussing them as an organization that is different. That is us unilaterally choosing to do something less than the best and purposefully playing a game of chance. 3 – “This device must accept interference from other devices but not create any” I’ve paraphrased this one – but it’s something the Federal Communications Commission – a federal agency in the United States that regulates electronic communication – requires of all manufacturers of any device that could cause or receive interference electronically. I blogged in depth about this here (http://www.straightpathsql.com/archives/2011/07/relationship-advice-from-the-fcc/) so I won’t go into much detail other than to say this… If we all operated more on the premise that we should do our best to not be the cause of conflict, and to be less easily offended and less upset when we perceive offense life would be easier in many areas! This doesn’t always cause the issues we are called in to help out. Not directly. But where we see it is in unhealthy relationships between the various technology teams at a client. We’ll see teams hoarding knowledge, not sharing well with others and almost working against other teams instead of working with them. If you trace these problems back far enough it often stems from someone or some group of people violating this principle from the FCC. To Sum It Up Technology problems are easy to solve. At Linchpin People we help many customers get past the toughest technological challenge – and at the end of the day it is really just a repeatable process of pattern based troubleshooting, logical thinking and starting at the beginning and carefully stepping through to the end. It’s easy at the end of the day. The tough part of what we do as consultants is the people skills. Being able to help get teams working together, being able to help teams take responsibility, to improve team to team communication? That is the difficult part, and we get to use the soft skills on every engagement. Work on professional development (http://professionaldevelopment.sqlpass.org/) and see continuing improvement here, not just with technology. I can teach just about anyone how to be an excellent DBA and performance tuner, but some of these soft skills are much more difficult to teach. If you want to get started with performance analytics and triage of virtualized SQL Servers with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Build an Organization Chart In Visio 2010

  - by Mysticgeek

  With trying to manage a business these days, it’s very important to have an Organization Chart to keep everything manageable. Here we’ll show you how to build one in Visio 2010. This Guest Article was written by our friends over at Office 2010 Club. Need for Organization Charts The need of creating Organization Charts are becoming indispensable these days, as companies start focusing on extensive hiring for far reach availability, increase in productivity and targeting diverse markets. Considering this rigorous change, creating an organization chart can help stakeholders in comprehending the ever growing organization structure & hierarchy with an ease. It shows the basic structure of organization along with defining the relationships between employees working in different departments. Opportunely, Microsoft Visio 2010 offers an easy way to create Organization chart. As before now, orthodox ways of listing organization hierarchy have been used for defining the structure of departments along with communication possible including; horizontal and vertical communications. To transform these lists which defines organizational structure, into a detailed chart, Visio 2010 includes an add-in for importing Excel spreadsheet, which comes in handy for pulling out data from spreadsheet to create an organization chart. Importantly, you don’t need to indulge yourself in maze of defining organizational hierarchies and chalking-out structure, as you just need to specify the column & row headers, along with data you need to import and it will automatically create out chart defining; organizational hierarchies with specified credentials of each employee, categorized in their corresponding departments. Creating Organization Charts in Visio 2010 To start off with, we have created an Excel spreadsheet having fields, Name, Supervisor, Designation, Department and Phone. The Name field contains name of all the employees working in different departments, whereas Supervisor field contains name of supervisors or team leads. This field is vital for creating Organization Chart, as it defines the basic structure & hierarchy in chart. Now launch Visio 2010, head over to View tab, under Add-Ons menu, from Business options, click Organization Chart Wizard. This will start Organization Chart Wizard, in the first step, enable Information that’s already stored in a file or database option, and click Next. As we are importing Excel sheet, select the second option for importing Excel spreadsheet. Specify the Excel file path and click Next to continue. In this step, you need to specify the fields which actually defines the structure of an organization. In our case, these are Name & Supervisor fields. After specifying fields, click Next to Proceed further. As organization chart is primarily for showing the hierarchy of departments/employees working in organization along with how they are linked together, and who supervises whom. Considering this, in this step we will leave out Supervisor field, because it’s inclusion wouldn’t be necessary as Visio automatically chalks-out the basic structure defined in Excel sheet. Add the rest of the fields under Displayed fields category, and click Next. Now choose the fields which you want to include in Organization Chart’s shapes and click Next. This step is about breaking the chart into multiple pages, if you are dealing with 100+ employees, you may want to specify numbers of pages on which Organization Chart will be displayed. But in our case, we are dealing with much less amount of data, so we will enable I want the wizard to automatically break my organization chart across pages option. Specify the name you need to show on the top of the page. If you are having less than 20 hierarchies, enter the name of the highest ranked employee in organization and click Finish to end the wizard. It will instantly create an Organization chart out of specified Excel spreadsheet. Highest ranked employee will be shown on top of the organization chart, supervising various employees from different departments. As shown below, his immediate subordinates further manages other employees and so on. For advance customizations, head over to Org Chart tab, here you will find different groups for setting up the Org Chart’s hierarchy and manage other employees’ positions. Under Arrange group, shapes’ arrangements can be changed and it provides easy navigation through the chart. You can also change the type of the position and hide subordinates of selected employee. From Picture group, you can insert a picture of the employees, departments, etc. From synchronization group, you have the option of creating a synced copy and expanding subordinates of selected employee. Under Organization Data group, you can change whole layout of Organization chart from Display Options including; shape display, show divider, enable/disable imported fields, change block position, and fill colors, etc. If at any point of time, you need to insert new position or announce vacancy, Organization Chart stencil is always available on the left sidebar. Drag the desired Organization Chart shape into main diagram page, to maintain the structure integrity, i.e, for inserting subordinates for a specific employee, drag the position shape over the existing employee shape box. For instance, We have added a consultant in organization, who is directly under CEO, for maintaining this, we have dragged the Consultant box and just dropped it over the CEO box to make the immediate subordinate position. Adding details to new position is a cinch, just right-click new position box and click Properties. This will open up Shape Data dialog, start filling in all the relevant information and click OK. Here you can see the newly created position is easily populated with all the specified information. Now expanding an Organization Chart doesn’t require maintenance of long lists any more. Under Design tab, you can also try out different designs & layouts over organization chart to make it look more flamboyant and professional.  Conclusion An Organization Chart is a great way of showing detailed organizational hierarchies; with defined credentials of employees, departments structure, new vacancies, newly hired employees, recently added departments, and importantly shows most convenient way of interaction between different departments & employees, etc. Similar Articles Productive Geek Tips Geek Reviews: Using Dia as a Free Replacement for Microsoft VisioMysticgeek Blog: Create Appealing Charts In Excel 2007Create Charts in Excel 2007 the Easy Way with Chart AdvisorCreate a Hyperlink in a Word 2007 Flow Chart and Hide Annoying ScreenTipsCreate A Flow Chart In Word 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Know if Someone Accessed Your Facebook Account Shop for Music with Windows Media Player 12 Access Free Documentaries at BBC Documentaries Rent Cameras In Bulk At CameraRenter Download Songs From MySpace Steve Jobs’ iPhone 4 Keynote Video

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• Speaker at the German Visual FoxPro Developer Conference 2004

  The following is an excerpt from the UniversalThread conference coverage of the German Visual FoxPro Developer Conference 2004 written by Hans-Otto Lochmann, Armin Neudert and myself. TRACK Active FoxPro Pages Back in 1996 Peter Herzog invented a FoxPro based solution to provide intranet capabilities for one of his customers. Nearly at the same time Rick Strahl had the same task and created WestWind Web Connection (WWWC). The aspect that developers have to have a full Visual FoxPro development environment to create WWWC solutions was the starting point of a "personal sportive competition" of Peter to write his own solution. But the main aspect has to be that it doesn't rely on a full VFP version in order to run. The VFP runtime should enough and the source code has to be compiled and interpreted on the fly. So, as Microsoft released Active Server Pages a name for Peter's solution was found: Active FoxPro Pages (AFP). During the years many drawbacks, design aspects as well as technological hassles forced ProLib Software to refactor the product. This way many limits like DCOM configuration, file-based information transfer between Web server and AFP, missing features (like upload forms or other Web servers than IIS) and extensibility were eliminated. As a consequence ProLib Software decided to rewrite Active FoxPro Pages in mid of 2002 completely. Christof Wollenhaupt, before his marriage known as Christof Lange, and Jochen Kirstätter had to solve this task. AFP 3.0 was officially released at German Devcon in November 2002. Today AFP has six distributors world-wide and there is a lot more information available online than before version 3.0. Directly after a short welcome speech by Rainer Becker, Jochen Kirstätter - aka JoKi - opened today's AFP track and introduced the basic concepts how Active FoxPro Pages works in general, explained the AFP terminilogy and every single component, and presented a small Walk-Through about how to write an AFP-based Web solution. Actually his presentation slides themselves were an AFP Web application. This way it was easy to integrate accompanying AFP samples on the fly. Additionally it was shown that no Visual FoxPro development environment is needed to create a Web application. A simple text editor like NotePad or any WYSIWYG editor on the market is usable to fullfil customer's requirements.Welcome at least two new speakers - Nina Schwanzer and Bernhard Reiter. Both are working at ProLib Software and this year's conference is their first time as speakers. And they did their job very well. The whole session was kind of a "ping pong" game and those two complemented each other to keep the audience in tension. First, they described typical requirements a modern desktop application should fullfil - online registration and activation, auto-update capabilities, or even frontend to administer a Web application on a remote system via internet, and explained how possible solutions like Web Services (using the SOAP interface), DCOM, and even .NET might solve those requirements. But any of those ways has different drawbacks like complicated installation or configuration, or extraordinary download sizes. Next, they introduced a technology they developed and used in a customer's project: Active FoxPro Pages Remote Procedure Call (AFP RPC). [...]   In the next session JoKi described how to extend Active FoxPro Pages. On the one hand AFP provides a plugin interface, and on the other hand any addon for Visual FoxPro might be usable as well. During the first half he spoke about the plugin interface and wrote live a new AFP extension - the Devcon plugin. Later he questioned any former step and showed that a single AFP document may solve the problem as well. So, developing extensions is only interesting if they are re-usable and generic. At the end he talked about multiple interfaces for the same business logic. For instance plain VFP class, COM server and .NET integration. Currently there are several specialized AFP extensions for sending mail, for using cryptographic routines (ie. based on .NET classes), or enhanced methods to handle HTML/XML strings.Rainer Becker and Peter Herzog introduced a new development for Visual Extend (VFX) - an AFP form builder. With this builder creating an AFP Web form designed with Visual FoxPro's form designer was a matter of seconds. The builder itself is currently in pre-release status and will be part of the VFX framework in the future. It was very impressive to see that the whole design of a form as well as most parts of its functionality were exported to a combination of HTML, JavaScript and Active FoxPro Pages. At half-time Jürgen "wOOdy" Wondzinski and JoKi changed places with Rainer and Peter, and presented some Web solutions in AFP. [...] Visual FoxPro 9.0 und Linux Is Linux still a topic for Visual FoxPro developers based on the activities during this year? In his session Jochen Kirstätter - aka JoKi - went not through the technical steps and requirements on how to setup and run FoxPro on a Linux client. Instead, he explained what Linux actually is, and talked about the high variety of distributions. In fact there are a lot of distributions around but since some several years there are some specialized ones available: Live Distributions (aka LiveCDs).The intension of LiveCDs is to run a full-featured Linux operating system on any personal computer directly from a bootable medium, like CD, DVD, or even USB memory stick, without installation on a hard disk. One of the first Linux LiveCDs was made by Klaus Knopper and is well-known as Knoppix. Today, many other LiveCDs are based on the concepts of Knoppix. During the session Jochen booted Morphix, a very light-weighted LiveCD, on his notebook, and actually showed the attendees that testing and playing around with Linux is absolutely easy. Running a text processing application swept away most of the contrary aspects the audience had. Okay, where is the part about FoxPro? Well, there are several scenarios a customer might require usage of Linux, and actually with all of them FoxPro could deal with. I guess that one of the more common ones is the situation that a customer has a heterogeneous intranet with Windows clients and Linux servers, i.e. Windows XP Professional and any Linux distribution on their servers. Even in this scenario there are two variants hidden! Why? Well, on the one hand there is a software package called Samba, that provides Windows server capabilities to a Linux system, and on the other hand there are several SQL servers for Linux, like PostgreSQL, DB2 and MySQL. Either way, FoxPro is able to deal with these scenarios, but you as developer have to know what you are talking about with your customers. And even if there's no Windows operating system, you are able to provide a FoxPro-based solution. Using the wine library - wine stands for Wine Is Not an Emulator - you are able to run your VFP applications on Linux clients, too; but not without reading VFP's EULA. Licenses were also part the session, and Jochen discussed the meaning of Open Source and its misunderstanding throughout most developers. Open Source does not mean that it's without a fee. Instead, it stands for access to the source code of an application or tool. And, VFP itself is one of the best samples to explain Open Source due to fact that since years, VFP is shipped with the xSource.zip archive. [...]

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• Time Tracking on an Agile Team

  - by Stephen.Walther

  What’s the best way to handle time-tracking on an Agile team? Your gut reaction to this question might be to resist any type of time-tracking at all. After all, one of the principles of the Agile Manifesto is “Individuals and interactions over processes and tools”.  Forcing the developers on your team to track the amount of time that they devote to completing stories or tasks might seem like useless bureaucratic red tape: an impediment to getting real work done. I completely understand this reaction. I’ve been required to use time-tracking software in the past to account for each hour of my workday. It made me feel like Fred Flintstone punching in at the quarry mine and not like a professional. Why You Really Do Need Time-Tracking There are, however, legitimate reasons to track time spent on stories even when you are a member of an Agile team.  First, if you are working with an outside client, you might need to track the number of hours spent on different stories for the purposes of billing. There might be no way to avoid time-tracking if you want to get paid. Second, the Product Owner needs to know when the work on a story has gone over the original time estimated for the story. The Product Owner is concerned with Return On Investment. If the team has gone massively overtime on a story, then the Product Owner has a legitimate reason to halt work on the story and reconsider the story’s business value. Finally, you might want to track how much time your team spends on different types of stories or tasks. For example, if your team is spending 75% of their time doing testing then you might need to bring in more testers. Or, if 10% of your team’s time is expended performing a software build at the end of each iteration then it is time to consider better ways of automating the build process. Time-Tracking in SonicAgile For these reasons, we added time-tracking as a feature to SonicAgile which is our free Agile Project Management tool. We were heavily influenced by Jeff Sutherland (one of the founders of Scrum) in the way that we implemented time-tracking (see his article http://scrum.jeffsutherland.com/2007/03/time-tracking-is-anti-scrum-what-do-you.html). In SonicAgile, time-tracking is disabled by default. If you want to use this feature then the project owner must enable time-tracking in Project Settings. You can choose to estimate using either days or hours. If you are estimating at the level of stories then it makes more sense to choose days. Otherwise, if you are estimating at the level of tasks then it makes more sense to use hours. After you enable time-tracking then you can assign three estimates to a story: Original Estimate – This is the estimate that you enter when you first create a story. You don’t change this estimate. Time Spent – This is the amount of time that you have already devoted to the story. You update the time spent on each story during your daily standup meeting. Time Left – This is the amount of time remaining to complete the story. Again, you update the time left during your daily standup meeting. So when you first create a story, you enter an original estimate that becomes the time left. During each daily standup meeting, you update the time spent and time left for each story on the Kanban. If you had perfect predicative power, then the original estimate would always be the same as the sum of the time spent and the time left. For example, if you predict that a story will take 5 days to complete then on day 3, the story should have 3 days spent and 2 days left. Unfortunately, never in the history of mankind has anyone accurately predicted the exact amount of time that it takes to complete a story. For this reason, SonicAgile does not update the time spent and time left automatically. Each day, during the daily standup, your team should update the time spent and time left for each story. For example, the following table shows the history of the time estimates for a story that was originally estimated to take 3 days but, eventually, takes 5 days to complete: Day Original Estimate Time Spent Time Left Day 1 3 days 0 days 3 days Day 2 3 days 1 day 2 days Day 3 3 days 2 days 2 days Day 4 3 days 3 days 2 days Day 5 3 days 4 days 0 days In the table above, everything goes as predicted until you reach day 3. On day 3, the team realizes that the work will require an additional two days. The situation does not improve on day 4. All of the sudden, on day 5, all of the remaining work gets done. Real work often follows this pattern. There are long periods when nothing gets done punctuated by occasional and unpredictable bursts of progress. We designed SonicAgile to make it as easy as possible to track the time spent and time left on a story. Detecting when a Story Goes Over the Original Estimate Sometimes, stories take much longer than originally estimated. There’s a surprise. For example, you discover that a new software component is incompatible with existing software components. Or, you discover that you have to go through a month-long certification process to finish a story. In those cases, the Product Owner has a legitimate reason to halt work on a story and re-evaluate the business value of the story. For example, the Product Owner discovers that a story will require weeks to implement instead of days, then the story might not be worth the expense. SonicAgile displays a warning on both the Backlog and the Kanban when the time spent on a story goes over the original estimate. An icon of a clock is displayed. Time-Tracking and Tasks Another optional feature of SonicAgile is tasks. If you enable Tasks in Project Settings then you can break stories into one or more tasks. You can perform time-tracking at the level of a story or at the level of a task. If you don’t break a story into tasks then you can enter the time left and time spent for the story. As soon as you break a story into tasks, then you can no longer enter the time left and time spent at the level of the story. Instead, the time left and time spent for a story is rolled up from its tasks. On the Kanban, you can see how the time left and time spent for each task gets rolled up into each story. The progress bar for the story is rolled up from the progress bars for each task. The original estimate is never rolled up – even when you break a story into tasks. A story’s original estimate is entered separately from the original estimates of each of the story’s tasks. Summary Not every Agile team can avoid time-tracking. You might be forced to track time to get paid, to detect when you are spending too much time on a particular story, or to track the amount of time that you are devoting to different types of tasks. We designed time-tracking in SonicAgile to require the least amount of work to track the information that you need. Time-tracking is an optional feature. If you enable time-tracking then you can track the original estimate, time left, and time spent for each story and task. You can use time-tracking with SonicAgile for free. Register at http://SonicAgile.com.

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• VS 2010 Debugger Improvements (BreakPoints, DataTips, Import/Export)

  - by ScottGu

  This is the twenty-first in a series of blog posts I’m doing on the VS 2010 and .NET 4 release.  Today’s blog post covers a few of the nice usability improvements coming with the VS 2010 debugger.  The VS 2010 debugger has a ton of great new capabilities.  Features like Intellitrace (aka historical debugging), the new parallel/multithreaded debugging capabilities, and dump debuging support typically get a ton of (well deserved) buzz and attention when people talk about the debugging improvements with this release.  I’ll be doing blog posts in the future that demonstrate how to take advantage of them as well.  With today’s post, though, I thought I’d start off by covering a few small, but nice, debugger usability improvements that were also included with the VS 2010 release, and which I think you’ll find useful. Breakpoint Labels VS 2010 includes new support for better managing debugger breakpoints.  One particularly useful feature is called “Breakpoint Labels” – it enables much better grouping and filtering of breakpoints within a project or across a solution.  With previous releases of Visual Studio you had to manage each debugger breakpoint as a separate item. Managing each breakpoint separately can be a pain with large projects and for cases when you want to maintain “logical groups” of breakpoints that you turn on/off depending on what you are debugging.  Using the new VS 2010 “breakpoint labeling” feature you can now name these “groups” of breakpoints and manage them as a unit. Grouping Multiple Breakpoints Together using a Label Below is a screen-shot of the breakpoints window within Visual Studio 2010.  This lists all of the breakpoints defined within my solution (which in this case is the ASP.NET MVC 2 code base): The first and last breakpoint in the list above breaks into the debugger when a Controller instance is created or released by the ASP.NET MVC Framework. Using VS 2010, I can now select these two breakpoints, right-click, and then select the new “Edit labels…” menu command to give them a common label/name (making them easier to find and manage): Below is the dialog that appears when I select the “Edit labels” command.  We can use it to create a new string label for our breakpoints or select an existing one we have already defined.  In this case we’ll create a new label called “Lifetime Management” to describe what these two breakpoints cover: When we press the OK button our two selected breakpoints will be grouped under the newly created “Lifetime Management” label: Filtering/Sorting Breakpoints by Label We can use the “Search” combobox to quickly filter/sort breakpoints by label.  Below we are only showing those breakpoints with the “Lifetime Management” label: Toggling Breakpoints On/Off by Label We can also toggle sets of breakpoints on/off by label group.  We can simply filter by the label group, do a Ctrl-A to select all the breakpoints, and then enable/disable all of them with a single click: Importing/Exporting Breakpoints VS 2010 now supports importing/exporting breakpoints to XML files – which you can then pass off to another developer, attach to a bug report, or simply re-load later.  To export only a subset of breakpoints, you can filter by a particular label and then click the “Export breakpoint” button in the Breakpoints window: Above I’ve filtered my breakpoint list to only export two particular breakpoints (specific to a bug that I’m chasing down).  I can export these breakpoints to an XML file and then attach it to a bug report or email – which will enable another developer to easily setup the debugger in the correct state to investigate it on a separate machine.  Pinned DataTips Visual Studio 2010 also includes some nice new “DataTip pinning” features that enable you to better see and track variable and expression values when in the debugger.  Simply hover over a variable or expression within the debugger to expose its DataTip (which is a tooltip that displays its value)  – and then click the new “pin” button on it to make the DataTip always visible: You can “pin” any number of DataTips you want onto the screen.  In addition to pinning top-level variables, you can also drill into the sub-properties on variables and pin them as well.  Below I’ve “pinned” three variables: “category”, “Request.RawUrl” and “Request.LogonUserIdentity.Name”.  Note that these last two variable are sub-properties of the “Request” object.   Associating Comments with Pinned DataTips Hovering over a pinned DataTip exposes some additional UI within the debugger: Clicking the comment button at the bottom of this UI expands the DataTip - and allows you to optionally add a comment with it: This makes it really easy to attach and track debugging notes: Pinned DataTips are usable across both Debug Sessions and Visual Studio Sessions Pinned DataTips can be used across multiple debugger sessions.  This means that if you stop the debugger, make a code change, and then recompile and start a new debug session - any pinned DataTips will still be there, along with any comments you associate with them.  Pinned DataTips can also be used across multiple Visual Studio sessions.  This means that if you close your project, shutdown Visual Studio, and then later open the project up again – any pinned DataTips will still be there, along with any comments you associate with them. See the Value from Last Debug Session (Great Code Editor Feature) How many times have you ever stopped the debugger only to go back to your code and say: $#@! – what was the value of that variable again??? One of the nice things about pinned DataTips is that they keep track of their “last value from debug session” – and you can look these values up within the VB/C# code editor even when the debugger is no longer running.  DataTips are by default hidden when you are in the code editor and the debugger isn’t running.  On the left-hand margin of the code editor, though, you’ll find a push-pin for each pinned DataTip that you’ve previously setup: Hovering your mouse over a pinned DataTip will cause it to display on the screen.  Below you can see what happens when I hover over the first pin in the editor - it displays our debug session’s last values for the “Request” object DataTip along with the comment we associated with them: This makes it much easier to keep track of state and conditions as you toggle between code editing mode and debugging mode on your projects. Importing/Exporting Pinned DataTips As I mentioned earlier in this post, pinned DataTips are by default saved across Visual Studio sessions (you don’t need to do anything to enable this). VS 2010 also now supports importing/exporting pinned DataTips to XML files – which you can then pass off to other developers, attach to a bug report, or simply re-load later. Combined with the new support for importing/exporting breakpoints, this makes it much easier for multiple developers to share debugger configurations and collaborate across debug sessions. Summary Visual Studio 2010 includes a bunch of great new debugger features – both big and small.  Today’s post shared some of the nice debugger usability improvements. All of the features above are supported with the Visual Studio 2010 Professional edition (the Pinned DataTip features are also supported in the free Visual Studio 2010 Express Editions)  I’ll be covering some of the “big big” new debugging features like Intellitrace, parallel/multithreaded debugging, and dump file analysis in future blog posts.  Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Clarity is important, both in question and in answer.

  - by gerrylowry

  clarity is important ... i'm often reminded of the Clouseau movie in which Peter Sellers as Chief Inspector Clouseau asks a hotel clerk "Does your dog bite?" ... the clerk answers "no" ... after Clouseau has been bitten by the dog, he looks at the hotel clerk who says "That's not my dog".  Clarity is important, both in question and in answer. i've been a member of forums.asp.net since 2008 ... like many of my peers at forums.asp.net, i've answered my fair share of questions. FWIW, the purpose of this, my first web log post to http://weblogs.asp.net/gerrylowry is to help new members ask better questions and in turn get better answers. TIMTOWTDI  =.  there is more than one way to do it imho, the best way to ask a question in any forum, or even person to person, is to first formulate your question and then ask yourself to answer your own question. Things to consider when asking (the more complete your question, the more likely you'll get the answer you require): -- have you searched Google and/or your favourite search engine(s) before posting your question to forums.asp.net; examples: site:msdn.microsoft.com entity framework 5.0 c#http://lmgtfy.com/?q=site%3Amsdn.microsoft.com+entity+framework+5.0+c%23 site:forums.asp.net MVC tutorial c#http://lmgtfy.com/?q=site%3Aforums.asp.net+MVC+tutorial+c%23 -- are you asking your question in the correct forum?  look at the forums' descriptions at http://forums.asp.net/; examples: Getting Started If you have a general ASP.NET question on a topic that's not covered by one of the other more specific forums - ask it here. MVC Discussions regarding ASP.NET Model-View-Controller (MVC) C# Questions about using C# for ASP.NET development Note:  if your question pertains more to c# than to MVC, choosing the C# forum is likely to be more appropriate. -- is your post subject clear and concise, yet not too vague? compare these three subjects (all three had something to do with GridView):     (1)    please help     (2)    gridview      (3)    How to show newline in GridView  -- have you clearly explained your scenario? compare:  my leg hurts   with   when i walk too much, my right knee hurts in the knee joint  compare:  my code does not work    with    when i enter a date as 2012-11-8, i get a FormatException -- have you checked your spelling, your grammar, and your English? for better or worse, English is the language of forums.asp.net ... many of the currently 170000++ forums.asp.net are not native speakers of English; that's okay ... however, there are times when choosing the more appropriate words will likely get one a better answer; fortunately, there are web tools to help you formulate your question, for example, http://translate.google.com/.  -- have you provided relevant information about your environment? here are a few examples ... feel free to include other items to your question ... rule of thumb:  if you think a given detail is relevant, it likely is -- what technology are you using?    ASP.NET MVC 4, ASP.NET MVC 3, WebForms, ...  -- what version of Visual Studio are you using?  vs2012 (ultimate, professional, express), vs2010, vs2008 ... -- are you hosting your own website?  are you using a shared hosting service? -- are you experience difficulties in just one browser? more than one browser? -- what browser version(s) are you using?   ie8? ie9? ... -- what is your operating system?     win8, win7, vista, XP, server 2008 R2 ... -- what is your database?   SQL Server 2008 R2, ss2005, MySQL, Oracle, ... -- what is your web server?  iis 7.5, iis 6, .... -- have you provided enough information for someone to be able to answer your question? Here's an actual example from an O.P. that i hope is self-explanatory: I'm trying to make a simple calculator when i write the code in windows application it worked when i tried it in web application it doesn't work and there are no errors what should i do ??!! -- have you included unnecessary information? more than once, i've seen the O.P. (original post, original poster) include many extra lines of code that were not relevant to the actual question; the more unnecessary code that you include, the less likely your volunteer peers will be motivated to donate their time to help you. -- have you asked the question that you want answered? "Does this dog bite?" -- are your expectations reasonable? -- generally, persons who are going to answer your questions are your peers ... they are unpaid volunteers ... -- are you looking for help with your homework, work assignment, or hobby? or, are you expecting someone else to do your work for you?  -- do you expect a complete solution or are you simply looking for guidance and direction? -- you are likely to get more help by first making a reasonable effort to help yourself first Clarity is important, both in question and in answer. if you are answering someone else's question, please remember that clear answers are just as important as clear questions; would you understand your own answer? Things to consider when answering: -- have you tested your code example?  if you have, say so; if you've not tested your code example, also say so -- imho, it's okay to guess as long as you clearly state that you're guessing ... sometimes a wrong guess can still help the O.P. find her/his way to the right answer -- meanness does not contribute to being helpful; sometimes one may become frustrated with the O.P. and/or others participating in a thread, if that happens to you, be kind regardless; speaking from my own experience, at least once i've allowed myself to be frustrated into writing something inappropriate that i've regretted later ... being a meany does not feel good ... being kind and helpful feels fantastic! Tip:  before asking your question, read more than a few existing questions and answers to get a sense of how your peers ask and answer questions. Gerry P.S.:  try to avoid necroposting and piggy backing. necroposting is adding to an old post, especially one that was resolved months ago. piggy backing is adding your own question to someone else's thread.

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