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  • AxCMS.net 10 with Microsoft Silverlight 4 and Microsoft Visual Studio 2010

    - by Axinom
    Axinom, European WCM vendor, today announced the next version of its WCM solution AxCMS.net 10, which streamlines the processes involved in creating, managing and distributing corporate content on the internet. The new solution helps reducing ongoing costs for managing and distributing to large audiences, while at the same time drastically reducing time-to-market and one-time setup costs. http://www.AxCMS.net Axinom’s WCM portfolio, based on the Microsoft .NET Framework 4, Microsoft Visual Studio 2010 and Microsoft Silverlight 4, allows enterprises to increase process efficiency, reduce operating costs and more effectively manage delivery of rich media assets on the Web and mobile devices. Axinom solutions are widely used by major European online brands in IT, telco, retail, media and entertainment industries such as Siemens, American Express, Microsoft Corp., ZDF, Pro7Sat1 Media, and Deutsche Post. Brand New User Interface built with Silverlight 4By using Silverlight 4, Axinom’s team created a new user interface for AxCMS.net 10 that is optimized for improved usability and speed. WYSIWYG mode, integrated image editor, extended list views, and detail views of objects allow a substantial acceleration of typical editor tasks. Axinom’s team worked with Silverlight Rough Cut Editor for video management and Silverlight Analytics Framework for extended reporting to complete the wide range of capabilities included in the new release. “Axinom’s release of AxCMS.net 10 enables developers to take advantage of the latest features in Silverlight 4,” said Brian Goldfarb, director of the developer platform group at Microsoft Corp. “Microsoft is excited about the opportunity this creates for Web developers to streamline the creating, managing and distributing of online corporate content using AxCMS.net 10 and Silverlight.” Rapid Web Development with Visual Studio 2010AxCMS.net 10 is extended by additional products that enable developers to get productive quickly and help solve typical customer scenarios. AxCMS.net template projects come with documented source code that help kick-start projects and learn best practices in all aspects of Web application development. AxCMS.net overcomes many hard-to-solve technical obstacles in an out-of-the-box manner by providing a set of ready-to-use vertical solutions such as corporate Web site, Web shop, Web campaign management, email marketing, multi-channel distribution, management of rich Internet applications, and Web business intelligence. Extended Multi-Site ManagementAxCMS.net has been supporting the management of an unlimited number of Web sites for a long time. The new version 10 of AxCMS.net will further improve multi-site management and provide features to editors and developers that will simplify and accelerate multi-site and multi-language management. Extended publication workflow will take into account additional dependencies of dynamic objects, pages, and documents. “The customer requests evolved from static html pages to dynamic Web applications content with the emergence of rich media assets seamlessly combined across many channels including Web, mobile and IPTV. With the.NET Framework 4 and Silverlight 4, we’re on the fast track to making the three screen strategy a reality for our customers,” said Damir Tomicic, CEO of Axinom Group. “Our customers enjoy substantial competitive advantages of using latest Microsoft technologies. We have a long-standing, relationship with Microsoft and are committed to continued development using Microsoft tools and technologies to deliver innovative Web solutions in the future.”  

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  • An Honest look at SharePoint Web Services

    - by juanlarios
    INTRODUCTION If you are a SharePoint developer you know that there are two basic ways to develop against SharePoint. 1) The object Model 2) Web services. SharePoint object model has the advantage of being quite rich. Anything you can do through the SharePoint UI as an administrator or end user, you can do through the object model. In fact everything that is done through the UI is done through the object model behind the scenes. The major disadvantage to getting at SharePoint this way is that the code needs to run on the server. This means that all web parts, event receivers, features, etc… all of this is code that is deployed to the server. The second way to get to SharePoint is through the built in web services. There are many articles on how to manipulate web services, how to authenticate to them and interact with them. The basic idea is that a remote application or process can contact SharePoint through a web service. Lots has been written about how great these web services are. This article is written to document the limitations, some of the issues and frustrations with working with SharePoint built in web services. Ultimately, for the tasks I was given to , SharePoint built in web services did not suffice. My evaluation of SharePoint built in services was compared against creating my own WCF Services to do what I needed. The current project I'm working on right now involved several "integration points". A remote application, installed on a separate server was to contact SharePoint and perform an task or operation. So I decided to start up Visual Studio and built a DLL and basically have 2 layers of logic. An integration layer and a data layer. A good friend of mine pointed me to SOLID principles and referred me to some videos and tutorials about it. I decided to implement the methodology (although a lot of the principles are common sense and I already incorporated in my coding practices). I was to deliver this dll to the application team and they would simply call the methods exposed by this dll and voila! it would do some task or operation in SharePoint. SOLUTION My integration layer implemented an interface that defined some of the basic integration tasks that I was to put together. My data layer was about the same, it implemented an interface with some of the tasks that I was going to develop. This gave me the opportunity to develop different data layers, ultimately different ways to get at SharePoint if I needed to. This is a classic SOLID principle. In this case it proved to be quite helpful because I wrote one data layer completely implementing SharePoint built in Web Services and another implementing my own WCF Service that I wrote. I should mention there is another layer underneath the data layer. In referencing SharePoint or WCF services in my visual studio project I created a class for every web service call. So for example, if I used List.asx. I created a class called "DocumentRetreival" this class would do the grunt work to connect to the correct URL, It would perform the basic operation of contacting the service and so on. If I used a view.asmx, I implemented a class called "ViewRetrieval" with the same idea as the last class but it would now interact with all he operations in view.asmx. This gave my data layer the ability to perform multiple calls without really worrying about some of the grunt work each class performs. This again, is a classic SOLID principle. So, in order to compare them side by side we can look at both data layers and with is involved in each. Lets take a look at the "Create Project" task or operation. The integration point is described as , "dll is to provide a way to create a project in SharePoint". Projects , in this case are basically document libraries. I am to implement a way in which a remote application can create a document library in SharePoint. Easy enough right? Use the list.asmx Web service in SharePoint. So here we go! Lets take a look at the code. I added the List.asmx web service reference to my project and this is the class that contacts it:  class DocumentRetrieval     {         private ListsSoapClient _service;      d   private bool _impersonation;         public DocumentRetrieval(bool impersonation, string endpt)         {             _service = new ListsSoapClient();             this.SetEndPoint(string.Format("{0}/{1}", endpt, ConfigurationManager.AppSettings["List"]));             _impersonation = impersonation;             if (_impersonation)             {                 _service.ClientCredentials.Windows.ClientCredential.Password = ConfigurationManager.AppSettings["password"];                 _service.ClientCredentials.Windows.ClientCredential.UserName = ConfigurationManager.AppSettings["username"];                 _service.ClientCredentials.Windows.AllowedImpersonationLevel =                     System.Security.Principal.TokenImpersonationLevel.Impersonation;             }     private void SetEndPoint(string p)          {             _service.Endpoint.Address = new EndpointAddress(p);          }          /// <summary>         /// Creates a document library with specific name and templateID         /// </summary>         /// <param name="listName">New list name</param>         /// <param name="templateID">Template ID</param>         /// <returns></returns>         public XmlElement CreateLibrary(string listName, int templateID, ref ExceptionContract exContract)         {             XmlDocument sample = new XmlDocument();             XmlElement viewCol = sample.CreateElement("Empty");             try             {                 _service.Open();                 viewCol = _service.AddList(listName, "", templateID);             }             catch (Exception ex)             {                 exContract = new ExceptionContract("DocumentRetrieval/CreateLibrary", ex.GetType(), "Connection Error", ex.StackTrace, ExceptionContract.ExceptionCode.error);                             }finally             {                 _service.Close();             }                                      return viewCol;         } } There was a lot more in this class (that I am not including) because i was reusing the grunt work and making other operations with LIst.asmx, For example, updating content types, changing or configuring lists or document libraries. One of the first things I noticed about working with the built in services is that you are really at the mercy of what is available to you. Before creating a document library (Project) I wanted to expose a IsProjectExisting method. This way the integration or data layer could recognize if a library already exists. Well there is no service call or method available to do that check. So this is what I wrote:   public bool DocLibExists(string listName, ref ExceptionContract exContract)         {             try             {                 var allLists = _service.GetListCollection();                                return allLists.ChildNodes.OfType<XmlElement>().ToList().Exists(x => x.Attributes["Title"].Value ==listName);             }             catch (Exception ex)             {                 exContract = new ExceptionContract("DocumentRetrieval/GetList/GetListWSCall", ex.GetType(), "Unable to Retrieve List Collection", ex.StackTrace, ExceptionContract.ExceptionCode.error);             }             return false;         } This really just gets an XMLElement with all the lists. It was then up to me to sift through the clutter and noise and see if Document library already existed. This took a little bit of getting used to. Now instead of working with code, you are working with XMLElement response format from web service. I wrote a LINQ query to go through and find if the attribute "Title" existed and had a value of the listname then it would return True, if not False. I didn't particularly like working this way. Dealing with XMLElement responses and then having to manipulate it to get at the exact data I was looking for. Once the check for the DocLibExists, was done, I would either create the document library or send back an error indicating the document library already existed. Now lets examine the code that actually creates the document library. It does what you are really after, it creates a document library. Notice how the template ID is really an integer. Every document library template in SharePoint has an ID associated with it. Document libraries, Image Library, Custom List, Project Tasks, etc… they all he a unique integer associated with it. Well, that's great but the client came back to me and gave me some specifics that each "project" or document library, should have. They specified they had 3 types of projects. Each project would have unique views, about 10 views for each project. Each Project specified unique configurations (auditing, versioning, content types, etc…) So what turned out to be a simple implementation of creating a document library as a repository for a project, turned out to be quite involved.  The first thing I thought of was to create a template for document library. There are other ways you can do this too. Using the web Service call, you could configure views, versioning, even content types, etc… the only catch is, you have to be working quite extensively with CAML. I am not fond of CAML. I can do it and work with it, I just don't like doing it. It is quite touchy and at times it is quite tough to understand where errors were made with CAML statements. Working with Web Services and CAML proved to be quite annoying. The service call would return a generic error message that did not particularly point me to a CAML statement syntax error, or even a CAML error. I was not sure if it was a security , performance or code based issue. It was quite tough to work with. At times it was difficult to work with because of the way SharePoint handles metadata. There are "Names", "Display Name", and "StaticName" fields. It was quite tough to understand at times, which one to use. So it took a lot of trial and error. There are tools that can help with CAML generation. There is also now intellisense for CAML statements in Visual Studio that might help but ultimately I'm not fond of CAML with Web Services.   So I decided on the template. So my plan was to create create a document library, configure it accordingly and then use The Template Builder that comes with the SharePoint SDK. This tool allows you to create site templates, list template etc… It is quite interesting because it does not generate an STP file, it actually generates an xml definition and a feature you can activate and make that template available on a site or site collection. The first issue I experienced with this is that one of the specifications to this template was that the "All Documents" view was to have 2 web parts on it. Well, it turns out that using the template builder , it did not include the web parts as part of the list template definition it generated. It backed up the settings, the views, the content types but not the custom web parts. I still decided to try this even without the web parts on the page. This new template defined a new Document library definition with a unique ID. The problem was that the service call accepts an int but it only has access to the built in library int definitions. Any new ones added or created will not be available to create. So this made it impossible for me to approach the problem this way.     I should also mention that one of the nice features about SharePoint is the ability to create list templates, back them up and then create lists based on that template. It can all be done by end user administrators. These templates are quite unique because they are saved as an STP file and not an xml definition. I also went this route and tried to see if there was another service call where I could create a document library based no given template name. Nope! none.      After some thinking I decide to implement a WCF service to do this creation for me. I was quite certain that the object model would allow me to create document libraries base on a template in which an ID was required and also templates saved as STP files. Now I don't want to bother with posting the code to contact WCF service because it's self explanatory, but I will post the code that I used to create a list with custom template. public ServiceResult CreateProject(string name, string templateName, string projectId)         {             string siteurl = SPContext.Current.Site.Url;             Guid webguid = SPContext.Current.Web.ID;                        using (SPSite site = new SPSite(siteurl))             {                 using (SPWeb rootweb = site.RootWeb)                 {                     SPListTemplateCollection temps = site.GetCustomListTemplates(rootweb);                     ProcessWeb(siteurl, webguid, web => Act_CreateProject(web, name, templateName, projectId, temps));                 }//SpWeb             }//SPSite              return _globalResult;                   }         private void Act_CreateProject(SPWeb targetsite, string name, string templateName, string projectId, SPListTemplateCollection temps) {                         var temp = temps.Cast<SPListTemplate>().FirstOrDefault(x => x.Name.Equals(templateName));             if (temp != null)             {                             try                 {                                         Guid listGuid = targetsite.Lists.Add(name, "", temp);                     SPList newList = targetsite.Lists[listGuid];                     _globalResult = new ServiceResult(true, "Success", "Success");                 }                 catch (Exception ex)                 {                     _globalResult = new ServiceResult(false, (string.IsNullOrEmpty(ex.Message) ? "None" : ex.Message + " " + templateName), ex.StackTrace.ToString());                 }                                       }        private void ProcessWeb(string siteurl, Guid webguid, Action<SPWeb> action) {                        using (SPSite sitecollection = new SPSite(siteurl)) {                 using (SPWeb web = sitecollection.AllWebs[webguid]) {                     action(web);                 }                     }                  } This code is actually some of the code I implemented for the service. there was a lot more I did on Project Creation which I will cover in my next blog post. I implemented an ACTION method to process the web. This allowed me to properly dispose the SPWEb and SPSite objects and not rewrite this code over and over again. So I implemented a WCF service to create projects for me, this allowed me to do a lot more than just create a document library with a template, it now gave me the flexibility to do just about anything the client wanted at project creation. Once this was implemented , the client came back to me and said, "we reference all our projects with ID's in our application. we want SharePoint to do the same". This has been something I have been doing for a little while now but I do hope that SharePoint 2010 can have more of an answer to this and address it properly. I have been adding metadata to SPWebs through property bag. I believe I have blogged about it before. This time it required metadata added to a document library. No problem!!! I also mentioned these web parts that were to go on the "All Documents" View. I took the opportunity to configure them to the appropriate settings. There were two settings that needed to be set on these web parts. One of them was a Project ID configured in the webpart properties. The following code enhances and replaces the "Act_CreateProject " method above:  private void Act_CreateProject(SPWeb targetsite, string name, string templateName, string projectId, SPListTemplateCollection temps) {                         var temp = temps.Cast<SPListTemplate>().FirstOrDefault(x => x.Name.Equals(templateName));             if (temp != null)             {                 SPLimitedWebPartManager wpmgr = null;                               try                 {                                         Guid listGuid = targetsite.Lists.Add(name, "", temp);                     SPList newList = targetsite.Lists[listGuid];                     SPFolder rootFolder = newList.RootFolder;                     rootFolder.Properties.Add(KEY, projectId);                     rootFolder.Update();                     if (rootFolder.ParentWeb != targetsite)                         rootFolder.ParentWeb.Dispose();                     if (!templateName.Contains("Natural"))                     {                         SPView alldocumentsview = newList.Views.Cast<SPView>().FirstOrDefault(x => x.Title.Equals(ALLDOCUMENTS));                         SPFile alldocfile = targetsite.GetFile(alldocumentsview.ServerRelativeUrl);                         wpmgr = alldocfile.GetLimitedWebPartManager(PersonalizationScope.Shared);                         ConfigureWebPart(wpmgr, projectId, CUSTOMWPNAME);                                              alldocfile.Update();                     }                                        if (newList.ParentWeb != targetsite)                         newList.ParentWeb.Dispose();                     _globalResult = new ServiceResult(true, "Success", "Success");                 }                 catch (Exception ex)                 {                     _globalResult = new ServiceResult(false, (string.IsNullOrEmpty(ex.Message) ? "None" : ex.Message + " " + templateName), ex.StackTrace.ToString());                 }                 finally                 {                     if (wpmgr != null)                     {                         wpmgr.Web.Dispose();                         wpmgr.Dispose();                     }                 }             }                         }       private void ConfigureWebPart(SPLimitedWebPartManager mgr, string prjId, string webpartname)         {             var wp = mgr.WebParts.Cast<System.Web.UI.WebControls.WebParts.WebPart>().FirstOrDefault(x => x.DisplayTitle.Equals(webpartname));             if (wp != null)             {                           (wp as ListRelationshipWebPart.ListRelationshipWebPart).ProjectID = prjId;                 mgr.SaveChanges(wp);             }         }   This Shows you how I was able to set metadata on the document library. It has to be added to the RootFolder of the document library, Unfortunately, the SPList does not have a Property bag that I can add a key\value pair to. It has to be done on the root folder. Now everything in the integration will reference projects by ID's and will not care about names. My, "DocLibExists" will now need to be changed because a web service is not set up to look at property bags.  I had to write another method on the Service to do the equivalent but with ID's instead of names.  The second thing you will notice about the code is the use of the Webpartmanager. I have seen several examples online, and also read a lot about memory leaks, The above code does not produce memory leaks. The web part manager creates an SPWeb, so just dispose it like I did. CONCLUSION This is a long long post so I will stop here for now, I will continue with more comparisons and limitations in my next post. My conclusion for this example is that Web Services will do the trick if you can suffer through CAML and if you are doing some simple operations. For Everything else, there's WCF! **** fireI apologize for the disorganization of this post, I was on a bus on a 12 hour trip to IOWA while I wrote it, I was half asleep and half awake, hopefully it makes enough sense to someone.

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  • links for 2010-03-23

    - by Bob Rhubart
    Edward Clay: 10 Best Practices for a Successful Customer Solution Engagement Edward Clay based this new Oracle white paper on information from ITIL, ISO, and other IT models and methodologies, and on his 17+ years in the IT industry. (tags: entarch oracle otn solutionarchitect itil iso) John Brunswick: ?Portal Content Personalization John Brunswick's very thorough post covers terminology and concepts, example scenarios and technical implementation strategies to showcase how content personalization can be achieved within a portal from a technical and strategic standpoint. (tags: otn oracle enterprise2.0 contentmanagement portal)

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  • Search Engine Optimization - The Importance of Page Optimization in Search Engine Optimization

    In order for your website to rank well, your internal linking structure is critical to your success. This is covered some of the theory for this in various articles and blogs about Page Structure of a website, which said how you should map out the physical linking structure, but in this guide I will explain more about the importance of interlinking your pages, while using your targeted keyword in your anchor text.

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  • Company Review: Google Products

    Google, Inc offers an array of products and services to all of its end-users. However their search capabilities are the foundation for Google’s current success and their primary business focus. Currently, Google offers over twenty different search applications that allow users to search the internet for books, maps, videos, images, products and much more. Their product decisions have allowed users demands to be met while focusing on the free based model. This allows users to access Google data free of charge and indirectly gives Google a strong competitive advantage of other competitors along with the accuracy of the search results. According to Google, Inc, they offer the following types of searching capabilities: Alerts Get email updates on the topics of your choice Blog Search Find blogs on your favorite topics  Books Search the full text of books  Custom Search Create a customized search experience for your community  Desktop Search and personalize your computer  Dictionary Search for definitions of words and phrases Directory Search the web, organized by topic or category Earth Explore the world from your computer Finance Business info, news and interactive charts GOOG-411 Find and connect for free with businesses from your phone  Images Search for images on the web Maps View maps and directions News Search thousands of news stories Patent Search Search the full text of US Patents Product Search Search for stuff to buy Scholar Search scholarly papers Toolbar Add a search box to your browser Trends Explore past and present search trends Videos Search for videos on the web Web Search Search billions of web pages Web Search Features Find movies, music, stocks, books and more mapping Google’s free based business model is only one way it differentiates itself from its competition. There is also a strong focus on the accuracy of search results and the speed in which they are returned to the end-user. Quality function deployment (QFD) is a structured method used to help connect user needs to the design features of a project proposed to address those needs. This method is particularly useful in accounting for needs that are not easily articulated or precisely defined according to the U. S. Department of Transportation Federal Highway Administration. Due to the fact that QFD is so customer driven Google is always in a constant state of change in attempt to reengineer its search algorithms, and other dependant systems so that end-users requirements are constantly being met. Value engineering is a key example of this, Google is constantly trying to improve all aspects of its products, improve system maintainability, and system interoperability. Bridgefield Group defines value engineering as an organized methodology that identifies and selects the lowest lifecycle cost options in design, materials and processes that achieves the desired level of performance, reliability and customer satisfaction. In addition, it seeks to remove unnecessary costs in the above areas and is often a joint effort with cross-functional internal teams and relevant suppliers. Common issues that appear when developing large scale systems like Google’s search applications include modular design of a product and/or service and providing accurate value analysis. A design approach that adheres to four fundamental tenets of cohesiveness, encapsulation, self-containment, and high binding to design a system component as an independently operable unit subject to change is how the Open System Joint Task Force defines modular design. More specifically M. S. Schmaltz defines modular software design as having a large collection of statements strung together in one partition of in-line code; we segment or divide the statements into logical groups called modules. Each module performs one or two tasks, and then passes control to another module. By breaking up the code into "bite-sized chunks", so to speak, we are able to better control the flow of data and control. This is especially true in large software systems. Value analysis is a process to evaluate products and services based on effectiveness, safety, and cost. Value analysis involves assessing the quality as well as the cost of a product or service as defined by the Healthcare Financial Management Association.  “Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want.” (MIT,2010) Google, Inc encourages an open environment between all employees, also known as Googlers. This is reinforced by a cross-section team or cross-functional teams comprised from multiple departments assigned to every project so that every department like marketing, finance, and quality assurance has input on every project. In addition, Google is known for their openness to new ideas regardless of the status or seniority of an employee. In fact, Google allows for 20% of an employee’s time can be devoted to developing new ideas and/or pet projects. HumTech.com defines a cross-functional team as a collection of people with varied levels of skills and experience brought together to accomplish a task. As the name implies, Cross-Functional Team members come from different organizational units. Cross-Functional Teams may be permanent or ad hoc. Google’s search application product strategy primarily focuses on mass customization. This is allows Google to create a base search application and allows results to be returned to the end-users quickly based on specific parameters and search settings. In addition, they also store the data that is returned in case other desire the same results based on other end-users supplying the same customized settings. This allows Google to appear to render search results in virtually real-time to the user while allowing for complete customization of the searching criteria. Greg Vogl, a professor at Uganda Martyrs University, defines mass customization as when a business gives its customers the opportunity to tailor its products or services to the customer's specifications. The IT staff at Google play a key role in ensuring that the search application’s product strategy is maintained simply because the IT staff designs, develops, and maintains all of their proprietary applications. In fact, they also maintain all network infrastructure to ensure that it is available to all end-users. References: http://www.google.com/intl/en/options/ http://ops.fhwa.dot.gov/freight/publications/ftat_user_guide/sec5.htm http://www.bridgefieldgroup.com/bridgefieldgroup/glos9.htm#V http://www.acq.osd.mil/osjtf/termsdef.html http://www.cise.ufl.edu/~mssz/Pascal-CGS2462/prog-dsn.html http://www.hfma.org/publications/business_caring_newsletter/exclusives/Supply+and+Inventory+Terms+Defined.htm http://mitsloan.mit.edu/omg/om-definition.php http://www.humtech.com/opm/grtl/ols/ols3.cfm http://www.gregvogl.net/courses/mis1/glossary.htm

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  • Innovation, Adaptability and Agility Emerge As Common Themes at ACORD LOMA Insurance Forum

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance is blogging from the show floor of the ACORD LOMA Insurance Forum this week. Sessions at the ACORD LOMA Insurance Forum this week highlighted the need for insurance companies to think creatively and be innovative with their technology in order to adapt to continuously shifting market dynamics and drive business efficiency and agility.  LOMA President & CEO Robert Kerzner kicked off the day on Tuesday, citing how the recent downtown and recovery has impacted the insurance industry and the ways that companies are doing business.  He encouraged carriers to look for new ways to deliver solutions and offer a better service experience for consumers.  ACORD President & CEO Gregory Maciag reinforced Kerzner's remarks, noting how the industry's approach to technology and development of industry standards has evolved over the association's 40-year history and cited how the continued rise of mobile computing will change the way many carriers are doing business today and in the future. Drawing from his own experiences, popular keynote speaker and Apple Co-Founder Steve Wozniak continued this theme, delving into ways that insurers can unite business with technology.  "iWoz" encouraged insurers to foster an entrepreneurial mindset in a corporate environment to create a culture of creativity and innovation.  He noted that true innovation in business comes from those who have a passion for what they do.  Innovation was also a common theme in several sessions throughout the day with topics ranging from modernization of core systems, automated underwriting, distribution management, CRM and customer communications management.  It was evident that insurers have begun to move past the "old school" processes and systems that constrain agility, implementing new process models and modern technology to become nimble and more adaptive to the market.   Oracle Insurance executives shared a few examples of how insurers are achieving innovation during our Platinum Sponsor session, "Adaptive System Transformation:  Making Agility More Than a Buzzword." Oracle Insurance Senior Vice President and General Manager Don Russo was joined by Chuck Johnston, vice president, global strategy and alliances, and Srini Venkatasantham, vice president of product strategy.  The three shared how Oracle's adaptive solutions for insurance, with a focus on how the key pillars of an adaptive systems - configurable applications, accessible information, extensible content and flexible process - have helped insurers respond rapidly, perform effectively and win more business. Insurers looking to innovate their business with adaptive insurance solutions including policy administration, business intelligence, enterprise document automation, rating and underwriting, claims, CRM and more stopped by the Oracle Insurance booth on the exhibit floor.  It was a premiere destination for many participating in the exhibit hall tours conducted throughout the day. Finally, red was definitely the color of the evening at the Oracle Insurance "Red Hot" customer celebration at the House of Blues. The event provided a great opportunity for our customers to come together and network with the Oracle Insurance team and their peers in the industry.  We look forward to visiting more with of our customers and making new connections today. Helen Pitts is senior product marketing manager for Oracle Insurance. 

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  • Microsoft TechEd 2010 - Day 3 @ Bangalore

    - by sathya
    Microsoft TechEd 2010 - Day 3 @ Bangalore Sorry for my delayed post on day 3 because I had to travel from Blore to Chennai So I couldnt write for the past two days. On day 3 as usual we had lot of simultaneous tracks on various sessions. This day I choose the Your Data, Our Platform Track. It had sessions on the following 5 topics :   Developing Data-tier Applications in Visual Studio 2010 - by Sanjay Nagamangalam SQL Server Query Optimization, Execution and Debugging Query Performance - by Vinod Kumar M SQL Server Utility - Its about more than 1 SQL Server - by Vinod Kumar Jagannathan Data Recovery / Consistency with CheckDB - by Vinod Kumar M Developing with SQL Server Spatial and Deep dive into Spatial Indexing - by Pinal Dave Developing Data-tier Applications in Visual Studio 2010 - by Sanjay Nagamangalam This was one of the superb sessions i have attended. He explained all the concepts in detail with a demo. The important thing in this is there is something called Data-Tier application project which is newly introduced in this VS2010 with which we can manage all our data along with our application inside our VS itself. We can create DB,Tables,Procs,Views etc. here itself and once we deploy it creates a compressed file called .dacpac which stores all the changes in Table Schema,Created procs, etc. on to that single file which reduces our (developer's) effort in preparing the deployment scripts and giving it to the DBA. It also has some policy configurations which can be managed easily by checking some rules like in outlook. For Ex : IF the SQL Server Version > 10 then deploy else dont. This rule specifies that even if we try to deploy on SQL Server DB with version less than 10 It will not do it. And if we deploy some .dacpac to SQL server production db with the option upgrade DB with this dacpac once everything completes successfully it will say success else it rollsback to the prior version. Even if it gets deployed successfully and later @ a point of time you wish to revert it back to the prior version, you can go ahead and delete the existing dacpac version so that it reverts to the older version of the db changes. And for the good questions that were asked in the session T-Shirts were given. SQL Server Query Optimization, Execution and Debugging Query Performance - by Vinod Kumar M This one too was the best session. The speaker Vinod explained everything very much clearly. This was really useful session and you dont believe, as per my knowledge, in the total 3 days in the TechEd except the Keynote, for this session seats were full (House FULL)  People were even standing out to attend this session. Such a great one it was. The speaker did a deep dive in to the Query Plan section and showed which actually causes the problem. Its all about the thing that we need to understand about the execution of SQL server Queries. We think in a way and SQL Server never executes in that way. We need to understand that first. He also told about there might be two plans generated for a single query at a point of time because of parallel processors in the system. The Key is here in every query. There is something called Estimated Row Count and Actual Row Count in the query plan. If the estimated row count by SQL server tallies with the actual row count your performance will be awesome. He said some tweaks to achieve the same. After this as usual we had lunch SQL Server Utility - Its about more than 1 SQL Server - by Vinod Kumar Jagannathan This was more of a DBA's session. Am really sorry I was totally blank and I was not interested to attend this session and walked out to attend Migrating to the cloud by Harish Ranganathan (My favorite Speaker) but unfortunately that was some other persons session. There the speaker was telling about how to configure the connection strings in such a way that we can connect to the SQL Azure platform from our VS and also showed us how to deploy the same in to Windows Azure. In between there were lot of technical problems like laptop hang, user locked and he was switching between systems, also i came in the half so i wasnt able to listen that fully. In between, Since I got an MCTS certification they gave me T-Shirt with the lines 'Iam Certified. Are you?' and they asked me to wear that. If we wear that we might get spotted and they would give us some goodies  So on the 3rd day I was wearing that T-Shirt. I got spotted by the person Tarun who was coordinating things about the certification, and he was accompanied with a cameraman and they interviewed me about the certification and I was shown live in the Teched and was seen by 60000 live viewers of the TechEd. I was really happy on that. Data Recovery / Consistency with CheckDB - by Vinod Kumar M This was one of the best sessions too in the TechEd. This guy is really amazing. In front of us he crashed a DB and showed how to recover the same in 6 different ways for different no of failures. Showed about Different types of error msgs like : 823,824,825 msdb..suspect_pages DBCC CheckDB (different parameters to it) I am really waiting for his session to get uploaded live in the Teched Website. Here is his contact info If you wish to connect to him : Twitter : @vinodk_sql Website : www.ExtremeExperts.com Blog : http://blogs.sqlxml.org/vinodkumar Developing with SQL Server Spatial and Deep dive into Spatial Indexing - by Pinal Dave Pinal Dave is a King in SQL and he is a SQL MVP and he is the owner of SQLAuthority.com He took the session on Spatial Databases from the start. Showed about the different types of Spatial : Geometric and Geographic Geometric : x and y axis its a planar surface Geographic : Spherical surface with 3600  as the maximum which is used to represent the geographic points on the earth and easy to draw maps of different kinds. He had a lot of obstacles during his session like rain coming inside the hall, mic wires got bursted due to rain, Videos off on the display screens. In spite of that he asked the audience to come in the front rows and managed to take a good session without ppts and finally we got the displays on and he was showing demos on the same what he explained orally. That was really a fun filled informative session. He gave some books for the persons who asked good questions and answered well for his questions and I got one too  (It was a book on Data Mining - Wrox Publishers) And finally after all these things there was Keynote session for close of the TechEd. and we all assembled in a big hall where Mr.Ashok Soota, a man of age around 70  co-founder of Mindtree was called to give some lecture on his successes. He was explaining about his past and what all companies he switched and for what reasons and what are all his successes and what are all his failures and the learnings of him from his past failures. and his success and failures on his partnerships with the other concern. And there were some questions for him like What is your suggestion on young entrepreneur? How did you learn from past failures? What is reiterating your success? What is your suggestion on partnerships? How to choose partnerships? etc. And they said @ 7.30 Pm there would be a party night, but unfortunately i was not able to attend that because I had to catch my train and before that i had to pack things, so I started @ 7 itself. Thats it about the TechED!!! Stay tuned for further Technology updates.

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  • Silverlight Death Trolls Dancing on XAML&rsquo;s Grave

    - by D'Arcy Lussier
    I’m starting to see a whole bunch of tweets and blog posts on how Silverlight/WPF is dead, or how the XAML team has been disbanded at Microsoft, or how someone predicted Silverlight would die, blah blah blah. They all have a similar ring to it though: “Told ya so!” “They were stupid ideas anyway!” “Serves Microsoft right, boy are they dumb!” Let me tell you something, all those that are gleefully raving about Silverlight/WPF’s demise are nothing more than death trolls. Let’s assume that everything out there is true. Microsoft is obviously moving towards HTML 5 in a huge way (TechCrunch pointed out that SkyDrive has replaced its Silverlight based version with an HTML 5 one), and not just on the web as we’ve seen with recent announcements about how HTML 5 apps will be natively supported on Windows 8. WPF never caught on in the marketplace, regardless of its superior technology offering to Winforms. And Silverlight…well, it gave Flash a good run for its money, but plug-in based web applications are becoming passé in light of HTML 5. (It’s interesting that at a developer conference I put on just a few weeks ago, only 1 out of 60+ sessions included Silverlight. 5 focussed on HTML 5.) So what does this *death* of Silverlight/WPF/XAML mean then in the grand scheme of things (again, assuming that they truly *are* dying/dead)? Well, nothing really…at least nothing bad. Silverlight has given us some fantastic applications and experiences (Vancouver Olympics anyone?), and WP7 couldn’t have launched without Silverlight as its development platform. And WPF, although it had putrid adoption, has had some great success stories. A Canadian company that I talked to recently showed me how they re-wrote their point-of-sale application entirely in WPF, and the product is a huge success providing features their competitors aren’t. Arguably (and I say that only because I know I’m going to get WTF comments for this), VS.NET 2010 is a great example of what a WPF app can provide over previous C++ based applications. Technologies evolve. In a decade we’ve had 5 versions of the .NET framework, seen languages like J# come and go, seen F# appear, see communications layers change with WCF, seen EF go through multiple evolutions and traditional ADO.NET Datasets go extinct (from actual use anyway), and ASP.NET Webforms be replaced with ASP.NET MVC as a preferred web platform. Is Silverlight and WPF done? Maybe…probably?…thing is, it doesn’t really affect me personally in any way, or you…so why would we care if its gets replaced with something better and more robust that we can build better solutions with? Just remember the golden rule: don’t feed the trolls.

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  • Service Broker Solutions - Don't Forget the Basics

    - by AllenMWhite
    After finally getting a Service Broker solution implemented successfully, I'm really impressed with the technology, and frustrated how difficult it can be to implement and get it really working as expected. First, understand the technology. There are some great resources out there to help you get started. The first place to go is Klaus Aschenbrenner's book, the one that Greg Low reviewed this past week. It's an amazing resource and played a large part in my success. (I bought it for my Kindle, and...(read more)

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  • The softer side of BPM

    - by [email protected]
    BPM and RTD are great complementary technologies that together provide a much higher benefit than each of them separately. BPM covers the need for automating processes, making sure that there is uniformity, that rules and regulations are complied with and that the process runs smoothly and quickly processes the units flowing through it. By nature, this automation and unification can lead to a stricter, less flexible process. To avoid this problem it is common to encounter process definition that include multiple conditional branches and human input to help direct processing in the direction that best applies to the current situation. This is where RTD comes into play. The selection of branches and conditions and the optimization of decisions is better left in the hands of a system that can measure the results of its decisions in a closed loop fashion and make decisions based on the empirical knowledge accumulated through observing the running of the process.When designing a business process there are key places in which it may be beneficial to introduce RTD decisions. These are:Thresholds - whenever a threshold is used to determine the processing of a unit, there may be an opportunity to make the threshold "softer" by introducing an RTD decision based on predicted results. For example an insurance company process may have a total claim threshold to initiate an investigation. Instead of having that threshold, RTD could be used to help determine what claims to investigate based on the likelihood they are fraudulent, cost of investigation and effect on processing time.Human decisions - sometimes a process will let the human participants make decisions of flow. For example, a call center process may leave the escalation decision to the agent. While this has flexibility, it may produce undesired results and asymetry in customer treatment that is not based on objective functions but subjective reasoning by the agent. Instead, an RTD decision may be introduced to recommend escalation or other kinds of treatments.Content Selection - a process may include the use of messaging with customers. The selection of the most appropriate message to the customer given the content can be optimized with RTD.A/B Testing - a process may have optional paths for which it is not clear what populations they work better for. Rather than making the arbitrary selection or selection by committee of the option deeped the best, RTD can be introduced to dynamically determine the best path for each unit.In summary, RTD can be used to make BPM based process automation more dynamic and adaptable to the different situations encountered in processing. Effectively making the automation softer, less rigid in its processing.

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  • Joomla Sub-Menu Won't Expand

    - by Ben Gribaudo
    Hello, The popular items menu on www.nfpn.org (displayed in right side bar) has sub-menu items defined. When someone navigates to a top-level page that's represented in that menu, I'd like for the child items to be displayed. I've played with various mod_mainmenu settings for that menu (in the modules section) without success. How would I get the appropriate sub-menu to expand? I'm using Joomla 1.5.21. Thank you, Ben

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  • Lab Ops 2–The Lee-Robinson Script

    Marcus Robinson adapted PowerShell scripts by Thomas Lee to build a set of VMs to run a course in a reliable and repeatable way. With Marcus’s permission, Andrew Fryer has put that Setup Script on SkyDrive, and provided notes on the script. Optimize SQL Server performance“With SQL Monitor, we can be proactive in our optimization process, instead of waiting until a customer reports a problem,” John Trumbul, Sr. Software Engineer. Optimize your servers with a free trial.

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  • Search Engine Marketing Ardan Michael Blum, Would You Like to Learn SEO Like a Pro?

    Learning Search Engine Optimization techniques (SEO) along with keyword research is key to marketing yourself, your business, your website or your blog on the internet. Ardan Michael Blum is a Yahoo SEO expert out of Switzerland. He has over 9 years experience as a SEO expert and guarantees his clients first page rankings in the search engines. For a business, first page rankings can mean success! But, outsourcing to someone like Ardan Michael Blum is going to be costly.

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  • Let’s Get Social

    - by Kristin Rose
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} You can try to run from it like a bad Facebook picture but you can’t hide. Social media as we know it is quickly taking over our lives and is not going away any time soon. Though attempting to reach as many Twitter followers as Lady Gaga is daunting, learning how to leverage social media to meet your customer’s needs is not. For Oracle, this means interacting directly with our partners through our many social media outlets, and refraining from posting a mindless status on the pastrami on rye we ate for lunch today… though it was delicious. The “correct” way to go about social media is going to mean something different to each company. For example, sending a customer more than one friend request a day may not be the best way to get their attention, but using social media as a two-way marketing channel is. Oracle’s Partner Business Center’s (PBC) twitter handle was recently mentioned by Elateral as the “ideal way to engage with your market and use social media in the channel”. Why you ask? Because the PBC has two named social media leads manning the Twitter feed at all times, helping partners get the information and answers they need more quickly than a Justin Bieber video gone viral. So whether you want to post a video of your favorite customer attempting the Marshmallow challenge or tweet like there’s no tomorrow, be sure to follow @OraclePartnerBiz today, and see how they can help you achieve your next partner milestone with Oracle. Happy Socializing, The OPN Communications Team v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • The latest in the JD Edwards EnterpriseOne Tools and Technology Area

    Eric Oss, Manager of Customer Operations from the Oracle JD Edwards implementation and hosting partner WTS and Gary Grieshaber, Sr. Director, Strategy discuss the latest JD Edwards EnterpriseOne Tools 8.97 release, the feedback they have been receiving from the marketplace and why customers should take advantage of this new release.

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  • A Great Keyword Research Tip - How to Do the Right Keyword Research

    There are many different kinds of affiliate marketing advice being thrown out by different Internet marketing experts. They claim that it will lead to affiliate success. Most will say that an appropriate website for a certain target market would do the trick. The usual barometer, of course, is the Google ranking (these show the website traffic)-however, these hardly translate to a high amount of sales.

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  • Las Vegas? Anybody?

    - by divya.malik
    Our next stop on the events calendar is the Mandalay Bay Convention Center in Las Vegas, for Collaborate 2010- April 18th- 22nd, 2010. Oracle Siebel CRM and Oracle CRM On Demand will be represented with two key sessions Monday, April 19th, 2010- 10.45 am-11.45 am, Breakers D, Mark Woollen, CRM Vice President Improving Sales Productivity While Increasing Revenues Monday, April 19th, 2010- 1.15 pm-2.15 pm, Breakers D, Rich Caballero, CRM Vice President Delivering Superior Customer Service with Oracle's Siebel Service Applications We will also be in the demogrounds, so stop by to see the latest CRM innovations from Oracle and talk to our CRM experts.

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  • Oracle AutoVue Key Highlights from Oracle OpenWorld 2012

    - by Celine Beck
    We closed another successful Oracle Open World for AutoVue. Thanks to everyone who joined us this year. As usual, from customer presentations to evening networking activities, there was enough to keep us busy during the entire event. Here is a summary of some of the key highlights of the conference: Sessions:We had two AutoVue-specific sessions during Oracle Open World this year. The first session was part of the Product Lifecycle Management track and covered how AutoVue can be used to help drive effective decision making and streamline design for manufacturing processes. Attendees had the opportunity to learn from customer speaker GLOBALFOUNDRIES how they have been leveraging Oracle AutoVue within Agile PLM to enable high degree of collaboration during the exceptionally creative phases of their product development processes, securely, without risking valuable intellectual property. If you are interested, you can actually download the presentation by visiting launch.oracle.com/?plmopenworld2012.AutoVue was also featured as part of the Utilities track. This session focused on how visualization solutions play a critical role in effective plant optimization and configuration strategies defined by owners and operators of power generation facilities. Attendees learnt how integrated with document management systems, and enterprise applications like Oracle Primavera and Asset Lifecycle Management, AutoVue improves change management processes; minimizes risks by providing access to accurate engineering drawings which capture and reflect the as-maintained status of assets; and allows customers to drive complex maintenance projects to successful completion.Augmented Business Visualization for Agile PLMDuring Oracle Open World, we also showcased an Augmented Business Visualization-based solution for Oracle Agile PLM. An Augmented Business Visualization (ABV) solution is one where your structured data (from Oracle Agile PLM for instance) and your unstructured data (documents, designs, 3D models, etc) come together to allow you to make better decisions (check out our blog posts on the topic: Augment the Value of Your Data (or Time to replace the “attach” button) and Context is Everything ). As part of the Agile PLM, the idea is to support more effective decision-making by turning 3D assemblies into color-coded reports, and streamlining business processes like Engineering Change Management by enabling the automatic creation of engineering change requests in Agile PLM directly from documents being viewed in AutoVue. More on this coming soon...probably during the Oracle Value Chain Summit to be held in San Francisco, from Feb. 4-6, 2013 in San Francisco! Mark your calendars and stay tuned for more information! And thanks again for joining us at Oracle OpenWorld!

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  • Impromptu-interface

    - by Sean Feldman
    While trying to solve a problem of removing conditional execution from my code, I wanted to take advantage of .NET 4.0 and it’s dynamic capabilities. Going with DynamicObject or ExpandoObject initially didn’t get me any success since those by default support properties and indexes, but not methods. Luckily, I have a reply for my post and learned about this great OSS library called impromptu-interface. It based on DLR capabilities in .NET 4.0 and I have to admit that it made my code extremely simple – no more if :)

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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