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• Oracle Customer Experience Summit @ OpenWorld

  - by Christie Flanagan

  This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

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• Can't load vector font in Nuclex Framework

  - by ProgrammerAtWork

  I've been trying to get this to work for the last 2 hours and I'm not getting what I'm doing wrong... I've added Nuclex.TrueTypeImporter to my references in my content and I've added Nuclex.Fonts & Nuclex.Graphics in my main project. I've put Arial-24-Vector.spritefont & Lindsey.spritefont in the root of my content directory. _spriteFont = Content.Load<SpriteFont>("Lindsey"); // works _testFont = Content.Load<VectorFont>("Arial-24-Vector"); // crashes I get this error on the _testFont line: File contains Microsoft.Xna.Framework.Graphics.SpriteFont but trying to load as Nuclex.Fonts.VectorFont. So I've searched around and by the looks of it it has something to do with the content importer & the content processor. For the content importer I have no new choices, so I leave it as it is, Sprite Font Description - XNA Framework for content processor and I select Vector Font - Nuclex Framework And then I try to run it. _testFont = Content.Load<VectorFont>("Arial-24-Vector"); // crashes again I get the following error Error loading "Arial-24-Vector". It does work if I load a sprite, so it's not a pathing problem. I've checked the samples, they do work, but I think they also use a different version of the XNA framework because in my version the "Content" class starts with a capital letter. I'm at a loss, so I ask here. Edit: Something super weird is going on. I've just added the following two lines to a method inside FreeTypeFontProcessor::FreeTypeFontProcessor( Microsoft::Xna::Framework::Content::Pipeline::Graphics::FontDescription ^fontDescription, FontHinter hinter, just to check if code would even get there: System::Console::WriteLine("I AM HEEREEE"); System::Console::ReadLine(); So, I compile it, put it in my project, I run it and... it works! What the hell?? This is weird because I've downloaded the binaries, they didn't work, I've compiled the binaries myself. didn't work either, but now I make a small change to the code and it works? _. So, now I remove the two lines, compile it again and it works again. Someone care to elaborate what is going on? Probably some weird caching problem!

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• Fetching a Property Value via Reflection

  - by HeartattacK

  This is a very simple introduction on using reflection to access the value of a named property on an object using Reflection.Note: Cross posted from Heartysoft.com. Permalink

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• How do you manage frequent software releases to multiple clients?

  - by meeech

  hi we have a cross-platform middleware product which we typically end up customizing/bug fixing on a per client basis. In some cases, providing updates as often as once/twice per week. We have a lot of trouble efficiently managing and releasing the updates to our clients. I've done some digging, but I can't find anything to specifically address this problem. Can anyone share their experiences - how do you deal with this scenario, or do you know of a good software delivery cms? thanks

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• Stop Saying "Multi-Channel!"

  - by David Dorf

  I keep hearing the term "multi-channel" in our industry, but its time to move on. It kinda reminds me of the term "ECR" or electronic cash register. Long ago ECR was a leading-edge term, but nowadays its rarely used because its table-stakes. After all, what cash register today isn't electronic? The same logic applies to multi-channel, at least when we're talking about tier-1 and tier-2 retailers. If you're still talking about multi-channel retailing, you're in big trouble. Some have switched over to the term "cross-channel," and that's a step in the right direction but still falls short. Its kinda like saying, "I upgraded my ECR to accept debit cards!" Yawn. Who hasn't? Today's retailers need to focus on omni-channel, which I first heard from my friends over at RSR but was originally coined at IDC. First retailers added e-commerce to their store and catalog channels yielding multi-channel retailing. Consumers could use the channel that worked best for them. Then some consumers wanted to combine channels with features like buy-on-the-Web, pickup-in-the-store. Thus began the cross-channel initiatives to breakdown the silos and enable the channels to communicate with each other. But the multi-channel architecture is full of duplication that thwarts efforts of providing a consistent experience. Each has its own cart, its own pricing, and often its own CRM. This was an outcrop of trying to bring the independent channels to market quickly. Rather than reusing and rebuilding existing components to meet the new demands, silos were created that continue to exist today. Today's consumers want omni-channel retailing. They want to interact with brands in a consistent manner that is channel transparent, yet optimized for that particular interaction. The diagram below, from the soon-to-be-released NRF Mobile Blueprint v2, shows this progression. For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways. I'm looking forward to the day in which I can use my phone to scan QR-codes in a catalog to create a shopping cart of items. Then do some further research on the retailer's Web site and be told about related items that might interest me. Be able to easily solicit opinions and reviews from social sites, and finally enter the store to pickup my items, knowing that any applicable coupons have been applied. In this scenario, I the consumer are dealing with a single brand that is aware of me and my needs throughout the entire transaction. Nirvana.

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• Using INotifyPropertyChanged in background threads

  - by digitaldias

  Following up on a previous blog post where I exemplify databinding to objects, a reader was having some trouble with getting the UI to update. Here’s the rough UI: The idea is, when pressing Start, a background worker process starts ticking at the specified interval, then proceeds to increment the databound Elapsed value. The problem is that event propagation is limeted to current thread, meaning, you fire an event in one thread, then other threads of the same application will not catch it. The Code behind So, somewhere in my ViewModel, I have a corresponding bethod Start that initiates a background worker, for example: public void Start( ) { BackgroundWorker backgroundWorker = new BackgroundWorker( ); backgroundWorker.DoWork += IncrementTimerValue; backgroundWorker.RunWorkerAsync( ); } protected void IncrementTimerValue( object sender, DoWorkEventArgs e ) { do { if( this.ElapsedMs == 100 ) this.ElapsedMs = 0; else this.ElapsedMs++; }while( true ); } Assuming that there is a property: public int ElapsedMs { get { return _elapsedMs; } set { if( _elapsedMs == value ) return; _elapsedMs = value; NotifyThatPropertyChanged( "ElapsedMs" ); } } The above code will not work. If you step into this code in debug, you will find that INotifyPropertyChanged is called, but it does so in a different thread, and thus the UI never catches it, and does not update. One solution Knowing that the background thread updates the ElapsedMs member gives me a chance to activate BackgroundWorker class’ progress reporting mechanism to simply alert the main thread that something has happened, and that it is probably a good idea to refresh the ElapsedMs binding. public void Start( ) { BackgroundWorker backgroundWorker = new BackgroundWorker( ); backgroundWorker.DoWork += IncrementTimerValue; // Listen for progress report events backgroundWorker.WorkerReportsProgress = true; // Tell the UI that ElapsedMs needs to update backgroundWorker.RunWorkerCompleted += ( sender, e ) => { NotifyThatPropertyChanged( "ElapsedMs" ) }; backgroundWorker.RunWorkerAsync( ); } protected void IncrementTimerValue( object sender, DoWorkEventArgs e ) { do { if( this.ElapsedMs == 100 ) this.ElapsedMs = 0; else this.ElapsedMs++; // report any progress ( sender as BackgroundWorker ).ReportProgress( 0 ); }while( true ); } What happens above now is that I’ve used the BackgroundWorker cross thread mechanism to alert me of when it is ok for the UI to update it’s ElapsedMs field. Because the property itself is being updated in a different thread, I’m removing the NotifyThatPropertyChanged call from it’s Set method, and moving that responsability to the anonymous method that I created in the Start method. This is one way of solving the issue of having a background thread update your UI. I would be happy to hear of other cross-threading mechanisms for working in a MCP/MVC/MVVM pattern.

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• How can I make Eclipse work (bash permission)?

  - by Binarylife

  Well , I've tried to compile and install Eclipse 3.6.2 using the instructions in : How to update Eclipse 3.5.2 to 3.6.2? . But Eclipse doesn't open. user@s-HP-550:~$ eclipse bash: /usr/bin/eclipse: Permission denied Edit : user@s-HP-550:~$ ls -l /usr/bin/eclipse -rw-r--r-- 1 root root 70 2011-06-12 18:15 /usr/bin/eclipse user@s-HP-550:~$ file /usr/bin/eclipse /usr/bin/eclipse: POSIX shell script text executable

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• Terrain sqaure loading

  - by AndroidXTr3meN

  Games like Skyrim, Morrowind, and more are using quads or sqaure to divide the terrain if im correct. The player is always at #5 1 | 2 | 3 4 | 5 | 6 7 | 8 | 9 So whenever you cross the border you unload and load the new "areas" But if the user goes just over the edge and then the second after goes back previous area a lot of uneccessary loading and unloading is done. Is there a general approach to this becuase I dont think games like skyrim have this issue? Cheers!

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• Add extensions of php-libvirt to xampp server

  - by Alee

  I am trying to compile and install php-libvirt extensions to xampp server. For this I followed: http://enblog.pahans.com/2010/08/installing-phplibvirt-with-debian-5-0-lenny/ I am using Ubuntu 11.10. During the compilation and installation I got no errors. After completing all the steps when I start /opt/lampp/lampp start, all services started without any error. But when I check libvirt in phpinfo() it shows: Please help me out... Thanks

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• Commerce Anywhere...Where the Web, Store, Mobile, Social and Call Center Come Together

  - by divya.malik

  I am pleased to introduce guest blogger, Bill Zujewski today. Bill has just joined the Oracle CRM Product Marketing team as part of our recent ATG acquisition. Based in Cambridge, MA Bill was the VP of Product Marketing for ATG and collaborated on eCommerce strategy with some of the best brands in the world. Welcome Bill!! BY BILL ZUJEWSKI "Times are a changing"...or so the song goes. Not long ago, eCommerce just meant having a cool brand and a slick website. Today, customers expect much more... what I think they really want...Commerce Anywhere...a seamless, consistent and personal way to interact or transact business with you and your products, whether they start on the web, go into a store, talk over the phone, access products via their mobile device or on their favorite social media site. They want one more thing... for you to remember them and their history with you... so they can be treated more intelligently and not have to repeat previous interactions. It makes sense to me, I want it too... it saves me time and money. I work with many companies that are trying to understand how to evolve their business structure and technology solutions to meet the challenges of Commerce Anywhere. My advice ... think differently and take a more holistic approach to the customer experience and the cross-channel selling solution. Stop integrating siloed legacy systems and start thinking about a single platform as your new foundation... the e-Commerce platform. I recently wrote a new white paper, Commerce Anywhere - A Business and Technology ! Strategy to Maximize Cross- channel Commerce Growth to help our customers better understand how to create that "Commerce Anywhere" customer experience that customers really want. The paper offers practical insights into an IT transformation that can help you leverage a commerce platform to go beyond the web store front and instead use it to enable rapid expansion into mobile apps, new in-store apps, and interact with your customers through social commerce. Let me know what you think by posting a comment on this blog.

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• Executing a C program stored on a windows drive?

  - by bijay prakash singh

  I wrote a simple hello world program but not stored it in Ubuntu's home directory, instead I stored it on one of the Windows drives. (I am using Ubuntu 12.04 alongside of Windows.) When I compiled the program it worked just fine but when I tried to execute it I got an error message "Permission denied". And When I store the program in Ubuntu's home directory I can perfectly compile and execute the program. So please tell me how to overcome this problem??

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• Component doesn't register in COM+ (4 replies)

  Hi I did a simple COM and when trying to register it gives the following error &quot;One or more files do not contain components or type libraries. These files cannot be installed&quot; I have tried debug/release both versions, still the same. Before adding I have compiled teh component with strong naming as well. The option in the compile option dialog which says &quot;Register for COM interop&quot; have been enable...

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• MSFT new trick to promote IE9 by kill IE6 first.

  - by anirudha

  Every developer know every issue on development for IE6 whenever they know things more. they are frustrated whenever they spent time in IE6 for making application cross browser compatible. not long time ago MSFT make a campaign save IE6 you can find the reference http://blogs.msdn.com/b/anna/archive/2009/04/01/save-internet-explorer-6.aspx and the webstite is here http://www.saveie6.com/ well they really make joke see what they write on the page. well why website maked in PHP whenever they can make them in asp.net or any other technology who reflect the Microsoft technology see here  http://www.saveie6.com/compare.php High security (many updates) :- you can find IE6 is how much secure you can also read Wikipedia for know. well i can say IE6 is very easily to hack. wikipedia tell you about that here http://en.wikipedia.org/wiki/Internet_Explorer_6 and for know about the security watch here http://www.google.co.in/webhp?hl=en#sclient=psy&hl=en&site=webhp&q=ie6+security+issues Lightweight (no support for silly PNG transparency, etc) :- well they tell PNG silly but tell me about the best format on internet. their is no better option as png or SVG. More screen space thanks to no tabs:-  they tell this nonsense without think anything. if they really care about more screen space why they make tab  in 7,8,9. conclusion:- IE team make a research on how to promote IE9 better then they can beat chrome and Firefox. because IE9 not have anything good like customization , plug-in ,add-ons , personas , themes and many other thing like chrome and Firefox provided perhaps IE is outdated thing even everyone their can writing about these days that IE9 have this, have performance better then this… the main problem in IE is IE6. many developer hate them because many of their time goes for making site cross browser compatible. in 2009 they still have no blah like IE9 who they have today so they make a campaign for save IE6. the list they make is a joke. they show that everything in IE6 is perfect even everyone know the truth. they listed IE6 is high security. in 2011 their is a problem for IE9 promotion called IE6. because developer hate IE6 how they can promote IE9 very well. so destroy IE6 is only option for IE9 make promote better. so you can see they make two different different campaign and both are opposite of other. well  how we can believe in IE9. thanks for reading this post. what you thinking on it. have a idea or feedback reported them.

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• Interesting links week #51 and #52

  - by erwin21

  Below a list of interesting links that I found this week: Frontend: How to Create a Mobile Version of Your Website 10 tricks that will make your jQuery enabled site go faster Tools and Resources to Test Cross Browser Compatibility of Your Websites 9 Websites to Learn the Basics About html 5 Development: Online web.config security analyzer tool Using 51Degrees.Mobi Foundation for accurate mobile browser detection on ASP.NET MVC 3 Interested in more interesting links follow me at twitter http://twitter.com/erwingriekspoor

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• Jabbing with Coccinella

  <b>Linux Beacon:</b> "Although its name sounds like that of a bacterium, Coccinella is a nice cross-platform open source Jabber client. While Jabber, and IM clients in general, are a dime a dozen, Coccinella sports a few nifty features that make it worth considering if your are in the market for a Jabber client."

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• Linux users contribute twice as much as Windows users

  <b>Wolfire Blog:</b> "We've always advocated cross-platform development -- in fact, last year, we wrote a post explaining why you should support Mac OS X and Linux"

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• Introducing the Google Buzz API

  (Cross-posted with the Official Google Code Blog ) With Google I/O 2010 finally upon us, what better time to introduce developers to the latest updates to the Google...

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• Scrollable GridView

  Cross browser support for a scrollable GridView....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Ruby Script Runner for Ubuntu Gedit

  - by Ygam

  I have this Java script runner installed in my gedit external tools: #!/bin/sh cd $GEDIT_CURRENT_DOCUMENT_DIR if javac $GEDIT_CURRENT_DOCUMENT_NAME; then java ${GEDIT_CURRENT_DOCUMENT_NAME%\.java} else echo "Failed to compile" fi I tried modifying to it to something like this #!/bin/sh cd $GEDIT_CURRENT_DOCUMENT_DIR ruby ${GEDIT_CURRENT_DOCUMENT_NAME%\.rb} but it doesn't work. I may have missed something, I don't know what because I don't do bash scripting. Hehe

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• Parallel MSBuild FTW - Build faster in parallel

  - by deadlydog

  Hey everyone, I just discovered this great post yesterday that shows how to have msbuild build projects in parallel Basically all you need to do is pass the switches “/m:[NumOfCPUsToUse] /p:BuildInParallel=true” into MSBuild. Example to use 4 cores/processes (If you just pass in “/m” it will use all CPU cores): MSBuild /m:4 /p:BuildInParallel=true "C:\dev\Client.sln" Obviously this trick will only be useful on PCs with multi-core CPUs (which we should all have by now) and solutions with multiple projects; So there’s no point using it for solutions that only contain one project.  Also, testing shows that using multiple processes does not speed up Team Foundation Database deployments either in case you’re curious Also, I found that if I didn’t explicitly use “/p:BuildInParallel=true” I would get many build errors (even though the MSDN documentation says that it is true by default). The poster boasts compile time improvements up to 59%, but the performance boost you see will vary depending on the solution and its project dependencies.  I tested with building a solution at my office, and here are my results (runs are in seconds): # of Processes 1st Run 2nd Run 3rd Run Avg Performance 1 192 195 200 195.67 100% 2 155 156 156 155.67 79.56% 4 146 149 146 147.00 75.13% 8 136 136 138 136.67 69.85%   So I updated all of our build scripts to build using 2 cores (~20% speed boost), since that gives us the biggest bang for our buck on our solution without bogging down a machine, and developers may sometimes compile more than 1 solution at a time.  I’ve put the any-PC-safe batch script code at the bottom of this post. The poster also has a follow-up post showing how to add a button and keyboard shortcut to the Visual Studio IDE to have VS build in parallel as well (so you don’t have to use a build script); if you do this make sure you use the .Net 4.0 MSBuild, not the 3.5 one that he shows in the screenshot.  While this did work for me, I found it left an MSBuild.exe process always hanging around afterwards for some reason, so watch out (batch file doesn’t have this problem though).  Also, you do get build output, but it may not be the same that you’re used to, and it doesn’t say “Build succeeded” in the status bar when completed, so I chose to not make this my default Visual Studio build option, but you may still want to. Happy building! ------------------------------------------------------------------------------------- :: Calculate how many Processes to use to do the build. SET NumberOfProcessesToUseForBuild=1  SET BuildInParallel=false if %NUMBER_OF_PROCESSORS% GTR 2 (                 SET NumberOfProcessesToUseForBuild=2                 SET BuildInParallel=true ) MSBuild /maxcpucount:%NumberOfProcessesToUseForBuild% /p:BuildInParallel=%BuildInParallel% "C:\dev\Client.sln"

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• Which language and platform features really boosted your coding speed?

  - by Serge

  The question is about delivering working code faster without any regard for design, quality, maintainability, etc. Here is the list of things that help me to write and read code faster: Language: static typing, support for object-oriented and functional programming styles, embedded documentation, short compile-debug-fix cycle or REPL, automatic memory management Platform: "batteries" included (text, regex, IO, threading, networking), thriving community, tons of open-source libs Tools: IDE, visual debugger, code-completion, code navigation, refactoring

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• Touch support in Qt 4.7

  <b>The H Open:</b> "Almost two months after the technical preview was released, the development of version 4.7 of the cross-platform Qt C++ framework for GUI applications is beginning to take shape, as Nokia has now presented a beta version."

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• Compiling vs using pre-built binaries performance?

  - by Nick Rosencrantz

  Will performance be better (quicker) if I manually compile the source for a software component for the actual machine that it will be used on, compared to if the source was compiled on another platform perhaps for many different architectures? I got some good results compiling source that I downloaded and I wonder whether this was due to compiling it instead of downloading a pre-compiled binary which is often the case with software updates.

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• Best sources to find your go-to programmer

  - by user66851

  After exhausting many resources, time, interviews etc, I cannot seem to find the correct programming talent for our company. Any other resources you suggest besides Dice, Linkedin, Craigslist, University Job Boards, Poaching techniques....its been months now! Specifically, we designed proprietary data-manipulation and data-gathering technology, and are looking for skilled programmers requiring skills of PHP5/MySQL, Javascript/HTML/CSS , cross-browser compatibility/optimization, web interface development, familiarity with source control (SVN or GIT), any L/AMP stack, and/or related application protocols, GCC-supported languages, Zend Framework and/or jQuery.

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• Configuration Data in a Custom Timer job in Sharepoint 2010 : The Hierarchical Object Store

  - by Gino Abraham

  I was planning for a custom timer job for which i wanted to store some configuration data. Was looking for some best practices, found a useful links on The Hierarchical Object store Store http://www.chaholl.com/archive/2011/01/30/the-skinny-on-sppersistedobject-and-the-hierarchical-object-store-in.aspxInitially was planning for a custom list, but this would make us run a cross site query and the list name and the url should again be kept in some configuration which is an headache to maintain. Hierarchical object store was zeroed in and thanks to google for the same :)

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