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• 24 Hours of PASS coming up soon!

  - by Rob Farley

  Massive thanks to all the people that have been shouting about this event already. I’ve seen quite a number of blog posts about it, and rather than listing some and missing others, please assume I’ve noticed your blog and accept my thanks. But in case this is all news to you – the next 24 Hours of PASS event is less than a fortnight away (Sep 20/21)! And there’s lots of info about it at http://www.sqlpass.org/24hours/fall2012/  (Don’t ask why it’s “Fall 2012”. Apparently that’s what this time of year is called in at least two countries. I would call it “Spring”, personally, but do appreciate that it’s “Autumn” in the Northern Hemisphere...) Yes, I blogged about it on the PASS blog a few weeks ago, but haven’t got around to writing about it here yet. As always, 24HOP is going to have some amazing content. But it’s going to be pointing at the larger event, which now less than two months away. That’s right, this 24HOP is the Summit 2012 Preview event. Most of the precon speakers are going to be represented, as are half-day session presenters, quite a few of the Spotlight presenters and some of the Microsoft speakers too. When you look down the list of sessions at http://www.sqlpass.org/24hours/fall2012/SessionsbySchedule.aspx, you’ll find yourself wondering how you can fit them all in. Luckily, that’s not my problem. For me, it’s just about making sure that you can get to hear these people present, and get a taste for the amazing time that you’ll have if you can come to the Summit. I see this 24HOP as the kind of thing that will just drive you crazy if you can’t get to the Summit. There will be so much great content, and every one of these presenters will be delivering even more than this at the Summit itself. If you tune into Jason Strate’s 24HOP session on the Plan Cache and are impressed – well, you can get to a longer session by him on that same topic at the Summit. And the same goes for all of them. If you’re anything like me, you’ll find yourself looking at the Summit schedule, wishing you could get to several presentations for every time slot. So get yourself registered for 24HOP and help yourself make that decision. And if you can’t go to the Summit, tune in anyway. You’ll still learn a lot, and you might just be able to help persuade someone to send you to the Summit after all (before the price goes up after Sep 30).

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• Why wont Ubuntu recognize Rogers LTE Rocket stick 330U Sierra wireless modem?

  - by rob lawson

  I tried to plug the rocket stick into the USB slot, and Ubuntu does not recognize that there is anything in the drive. I plug in a standard USB thumbdrive and it is recognized right away. Are there any applications to help me open the rogers folders to see the files, and maybe connect to the Internet using said rocket stick 330U? I've been searching for this answer for almost a week now, seems no one knows how to get the net using this piece of technology.

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• Presentations about SARGability tomorrow

  - by Rob Farley

  Tomorrow, via LiveMeeting, I’m giving two presentations about SARGability. That’s April 27th , for anyone reading this later. The first will be at the Adelaide SQL Server User Group . If you’re in Adelaide, you should definitely come along. Both meetings are being broadcast to the PASS AppDev Virtual Chapter . The second will be in the Adelaide evening at 9:30pm, and will just be and my computer. The audience will be on the other end of a phone-line, which is very different for me. I’m very much...(read more)

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• Buck Woody in Adelaide via LiveMeeting

  - by Rob Farley

  The URL for attendees is https://www.livemeeting.com/cc/usergroups/join?id=ADL1005&role=attend . This meeting is with Buck Woody . If you don’t know who he is, then you ought to find out! He’s a Program Manager at Microsoft on the SQL Server team, and anything else I try to say about him will not do him justice. So it’s great to have him present to the Adelaide SQL Server User Group this week. The talk is on the topic of Data-Tier Applications (new in SQL 2008 R2), and I’m sure it will be a great...(read more)

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• Caching strategies for entities and collections

  - by Rob West

  We currently have an application framework in which we automatically cache both entities and collections of entities at the business layer (using .NET cache). So the method GetWidget(int id) checks the cache using a key GetWidget_Id_{0} before hitting the database, and the method GetWidgetsByStatusId(int statusId) checks the cache using GetWidgets_Collections_ByStatusId_{0}. If the objects are not in the cache they are retrieved from the database and added to the cache. This approach is obviously quick for read scenarios, and as a blanket approach is quick for us to implement, but requires large numbers of cache keys to be purged when CRUD operations are carried out on entities. Obviously as additional methods are added this impacts performance and the benefits of caching diminish. I'm interested in alternative approaches to handling caching of collections. I know that NHibernate caches a list of the identifiers in the collection rather than the actual entities. Is this an approach other people have tried - what are the pros and cons? In particular I am looking for options that optimise performance and can be implemented automatically through boilerplate generated code (we have our own code generation tool). I know some people will say that caching needs to be done by hand each time to meet the needs of the specific situation but I am looking for something that will get us most of the way automatically.

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• How can I find out which user deleted a directory?

  - by Rob S.

  My Ubuntu server has about roughly 30 active users on it. I personally know everyone using the server. Recently, a few friends and I were working on project. We made a new directory for the project and since everyone knows everyone we didn't bother protecting our work under a bunch of permissions. We should have though, because we woke up this morning to find that someone removed our entire directory. Our work is backed up every night so it's really not a big deal to restore our work. However, we would like to find out who removed it so we can confront them. So far the best thing we've come up with for finding our culprit is checking everyone's bash history but this is long and tedious and chances are that if there was a malicious intent behind the directory removal that our culprit probably modified theirs to cover their tracks (or of course they might use a different shell). So, basically, what is the easiest and quickest way to find out who deleted a directory? Thanks in advance for your time.

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• Be the surgeon

  - by Rob Farley

  It’s a phrase I use often, especially when teaching, and I wish I had realised the concept years earlier. (And of course, fits with this month’s T-SQL Tuesday topic, hosted by Argenis Fernandez) When I’m sick enough to go to the doctor, I see a GP. I used to typically see the same guy, but he’s moved on now. However, when he has been able to roughly identify the area of the problem, I get referred to a specialist, sometimes a surgeon. Being a surgeon requires a refined set of skills. It’s why they often don’t like to be called “Doctor”, and prefer the traditional “Mister” (the history is that the doctor used to make the diagnosis, and then hand the patient over to the person who didn’t have a doctorate, but rather was an expert cutter, typically from a background in butchering). But if you ask the surgeon about the pain you have in your leg sometimes, you’ll get told to ask your GP. It’s not that your surgeon isn’t interested – they just don’t know the answer. IT is the same now. That wasn’t something that I really understood when I got out of university. I knew there was a lot to know about IT – I’d just done an honours degree in it. But I also knew that I’d done well in just about all my subjects, and felt like I had a handle on everything. I got into developing, and still felt that having a good level of understanding about every aspect of IT was a good thing. This got me through for the first six or seven years of my career. But then I started to realise that I couldn’t compete. I’d moved into management, and was spending my days running projects, rather than writing code. The kids were getting older. I’d had a bad back injury (ask anyone with chronic pain how it affects  your ability to concentrate, retain information, etc). But most of all, IT was getting larger. I knew kids without lives who knew more than I did. And I felt like I could easily identify people who were better than me in whatever area I could think of. Except writing queries (this was before I discovered technical communities, and people like Paul White and Dave Ballantyne). And so I figured I’d specialise. I wish I’d done it years earlier. Now, I can tell you plenty of people who are better than me at any area you can pick. But there are also more people who might consider listing me in some of their lists too. If I’d stayed the GP, I’d be stuck in management, and finding that there were better managers than me too. If you’re reading this, SQL could well be your thing. But it might not be either. Your thing might not even be in IT. Find out, and then see if you can be a world-beater at it. But it gets even better, because you can find other people to complement the things that you’re not so good at. My company, LobsterPot Solutions, has six people in it at the moment. I’ve hand-picked those six people, along with the one who quit. The great thing about it is that I’ve been able to pick people who don’t necessarily specialise in the same way as me. I don’t write their T-SQL for them – generally they’re good enough at that themselves. But I’m on-hand if needed. Consider Roger Noble, for example. He’s doing stuff in HTML5 and jQuery that I could never dream of doing to create an amazing HTML5 version of PivotViewer. Or Ashley Sewell, a guy who does project management far better than I do. I could go on. My team is brilliant, and I love them to bits. We’re all surgeons, and when we work together, I like to think we’re pretty good! @rob_farley

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• Do certain corporations hold more weight on a resume?

  - by Ryan

  Would a developer/tester position at Google, Apple, Microsoft, etc. (any large tech. company of which most people have heard) be more valuable on a resume than working as a developer/tester somewhere where tech. isn't the main objective (shipping company, restaurant chain, insurance company, etc.)? Let's say you have two offers, and you only plan to stay with whichever company for 5 years, before trying to get a better position at a different company. One at Google that has a starting salary of $60,000, and one at some insurance company that has a starting salary of $80,000. I guess what I'm trying to say is... with university's, if someone graduates from MIT or Carnegie Mellon, they can pretty much get a job anywhere. Does someone seem more valuable after having worked at a company like Google, Apple, Microsoft, etc.? In other words, would taking the lower paying job be better in the long run since it's at Google, or would it be better to take the higher paying job at the insurance company?

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• On technical talent

  - by Rob Farley

  In honour of the regular T-SQL Tuesday blogging, the UnSQL theme started, looking at topics that were not directly SQL related, but nevertheless quite interesting. This is the brainchild of Jen McCown, who posted the second of these recently. I’m actually a bit late in responding, as I haven’t got it in my head to look for these posts yet. Still, Jen says I can still contribute now, hence this post. The theme this time is on Tech Giants. I could list people all day for those I admire in the SQL Server space, and go on even longer if I branch out to other areas. But I actually want to highlight four guys that I admire so much for their skills, integrity and general awesomeness that I hired them. Yes – the guys that work for me at LobsterPot Solutions, being Ben McNamara, David Gardiner, Roger Noble and Ashley Sewell. I admire them all, and they present the company with a platform on which to grow.

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• GLSL, is it possible to offsetting vertices based on height map colour?

  - by Rob

  I am attempting to generate some terrain based upon a heightmap. I have generated a 32 x 32 grid and a corresponding height map - In my vertex shader I am trying to offset the position of the Y axis based upon the colour of the heightmap, white vertices being higher than black ones. //Vertex Shader Code #version 330 uniform mat4 modelMatrix; uniform mat4 viewMatrix; uniform mat4 projectionMatrix; uniform sampler2D heightmap; layout (location=0) in vec4 vertexPos; layout (location=1) in vec4 vertexColour; layout (location=3) in vec2 vertexTextureCoord; layout (location=4) in float offset; out vec4 fragCol; out vec4 fragPos; out vec2 fragTex; void main() { // Retreive the current pixel's colour vec4 hmColour = texture(heightmap,vertexTextureCoord); // Offset the y position by the value of current texel's colour value ? vec4 offset = vec4(vertexPos.x , vertexPos.y + hmColour.r, vertexPos.z , 1.0); // Final Position gl_Position = projectionMatrix * viewMatrix * modelMatrix * offset; // Data sent to Fragment Shader. fragCol = vertexColour; fragPos = vertexPos; fragTex = vertexTextureCoord; } However the code I have produced only creates a grid with none of the y vertices higher than any others.

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• SQLRally Nordic gets underway

  - by Rob Farley

  PASS is becoming more international, which is great. The SQL Community has always been international – it’s not as if data is only generated in North America. And while it’s easy for organisations to have a North American focus, PASS is taking steps to become international. Regular readers will be aware that I’m one of three advisors to the PASS Board of Directors, with a focus on developing PASS as a more global organisation. With this in mind, it’s great that today is Day 1 of SQLRally Nordic, being hosted in in Sweden – not only a non-American country, but one that doesn’t have English as its major language. The event has been hosted by the amazing Johan Åhlén and Raoul Illyés, two guys who I met earlier this year, but the thing that amazes me is the incredible support that this event has from the SQL Community. It’s been sold out for a long time, and when you see the list of speakers, it’s not surprising. Some of the industry’s biggest names from Microsoft have turned up, including Mark Souza (who is also a PASS Director), Thomas Kejser and Tobias Thernström. Business Intelligence experts such as Jen Stirrup, Chris Webb, Peter Myers, Marco Russo and Alberto Ferrari are there, as are some of the most awarded SQL MVPs such as Itzik Ben-Gan, Aaron Bertrand and Kevin Kline. The sponsor list is also brilliant, with names such as HP, FusionIO, SQL Sentry, Quest and SolidQ complimented by Swedish companies like Cornerstone, Informator, B3IT and Addskills. As someone who is interested in PASS becoming global, I’m really excited to see this event happening, and I hope it’s a launch-pad into many other international events hosted by the SQL community. If you have the opportunity, thank Johan and Raoul for putting this event on, and the speakers and sponsors for helping support it. The noise from Twitter is that everything is going fantastically well, and everyone involved should be thoroughly congratulated! @rob_farley

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• 24HOP gets off to a good start

  - by Rob Farley

  Session 11 is on as I write this – Ami Levin presenting about Primary Keys. It’s a good session. But actually, they’ve all been excellent so far, not just Ami’s. I’ve heard only good things about the content. So if you’re reading this and 24HOP is still on, then tune in and take part. If it’s finished, get yourself over to http://sqlpass.org/24hours and see if the sessions have been made available on-demand. Yes – you should be able to watch the sessions when you want to for a year. Watching live is best, because you can ask questions and have them answered during the session, but if there are ones you just couldn’t make, then watching them on-demand is a good option. Numbers have been “not bad”. At the moment it’s still the middle of the night for most Americans – about 6:30am in New York, and yet we’ve had well over a hundred at all the sessions so far, getting up to well over 300 for some sessions. And when I look through the list of names, I see a bunch of names that suggest we’re reaching people from all around the world. I’m seriously looking forward to seeing the stats about which countries have been represented in the audiences. There have been a few comments about the platform. Everyone seems to consider IBTalk an improvement on LiveMeeting, but the closed captioning has met a mixed reception. Some people are loving it, whereas other people are finding the translations leave quite a bit of space for improvement. If you have feedback on this, please feel free to drop me an email (my name with an underscore at hotmail.com, or with a dot at sqlpass.org should reach me just fine, or Twitter, etc). I don’t know how many of the sessions I’ll get to watch overnight – but I’m looking forward to seeing how things go as the day progresses. Big thanks to everyone who’s involved – the sponsors, PASS HQ team and the IBTalk folk who have stayed up overnight to facilitate, plus the moderators, the people doing the live captioning, and of course the speakers and attendees. I love how the SQL Community gets behind things like this. Earlier, the Adelaide SQL Server User Group gathered and watched Denny Lee’s session on BigData, and everyone in the group agreed that it worked really well. I took a picture of our cinema room, although you could only see a small section of the audience. @rob_farley

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• SSMS hanging without error when connecting to SQL

  - by Rob Farley

  Scary day for me last Thursday. I had gone up to Brisbane, and was due to speak at the Queensland SQL User Group on Thursday night. Unfortunately, disaster struck about an hour beforehand. Nothing to do with the recent floods (although we were meeting in a different location because of them). It was actually down to the fact that I’d been fiddling with my machine to get Virtual Server running on Windows 7, and SQL had finally picked up a setting from then. I could run Management Studio, but it couldn’t connect at all. No error, it just seemed to hang. One of the things you have to do to get Virtual Server installed is to tweak the Group Policy settings. I’d used gpupdate /force to get Windows to pick up the new setting, which allowed me to get Virtual Server running properly, but at the time, SQL was still using the previous settings. Finally when in Brisbane, my machine picked up the new settings, and caused me pain. Dan Benediktson describes the situation. If the SQL client picks up the wrong value out of the GetOverlappedResult API (which is required for various changes in Windows 7 behaviour), then Virtual Server can be installed, but SQL Server won’t allow connections. Yay. Luckily, it’s easy enough to change back using the Group Policy editor (gpedit.msc). Then restarting the machine (again!, as gpupdate /force didn’t cut it either, because SQL had already picked up the value), and finally I could reconnect. On Thursday I simply borrowed another machine for my talk. Today, one of my guys had seen and remembered Dan’s post. Thanks, both of you.

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• Summit reflections

  - by Rob Farley

  So far, my three PASS Summit experiences have been notably different to each other. My first, I wasn’t on the board and I gave two regular sessions and a Lightning Talk in which I told jokes. My second, I was a board advisor, and I delivered a precon, a spotlight and a Lightning Talk in which I sang. My third (last week), I was a full board director, and I didn’t present at all. Let’s not talk about next year. I’m not sure there are many options left. This year, I noticed that a lot more people recognised me and said hello. I guess that’s potentially because of the singing last year, but could also be because board elections can bring a fair bit of attention, and because of the effort I’ve put in through things like 24HOP... Yeah, ok. It’d be the singing. My approach was very different though. I was watching things through different eyes. I looked for the things that seemed to be working and the things that didn’t. I had staff there again, and was curious to know how their things were working out. I knew a lot more about what was going on behind the scenes to make various things happen, and although very little about the Summit was actually my responsibility (based on not having that portfolio), my perspective had moved considerably. Before the Summit started, Board Members had been given notebooks – an idea Tom (who heads up PASS’ marketing) had come up with after being inspired by seeing Bill walk around with a notebook. The plan was to take notes about feedback we got from people. It was a good thing, and the notebook forms a nice pair with the SQLBits one I got a couple of years ago when I last spoke there. I think one of the biggest impacts of this was that during the first keynote, Bill told everyone present about the notebooks. This set a tone of “we’re listening”, and a number of people were definitely keen to tell us things that would cause us to pull out our notebooks. PASSTV was a new thing this year. Justin, the host, featured on the couch and talked a lot of people about a lot of things, including me (he talked to me about a lot of things, I don’t think he talked to a lot people about me). Reaching people through online methods is something which interests me a lot – it has huge potential, and I love the idea of being able to broadcast to people who are unable to attend in person. I’m keen to see how this medium can be developed over time. People who know me will know that I’m a keen advocate of certification – I've been SQL certified since version 6.5, and have even been involved in creating exams. However, I don’t believe in studying for exams. I think training is worthwhile for learning new skills, but the goal should be on learning those skills, not on passing an exam. Exams should be for proving that the skills are there, not a goal in themselves. The PASS Summit is an excellent place to take exams though, and with an attitude of professional development throughout the event, why not? So I did. I wasn’t expecting to take one, but I was persuaded and took the MCM Knowledge Exam. I hadn’t even looked at the syllabus, but tried it anyway. I was very tired, and even fell asleep at one point during it. I’ll find out my result at some point in the future – the Prometric site just says “Tested” at the moment. As I said, it wasn’t something I was expecting to do, but it was good to have something unexpected during the week. Of course it was good to catch up with old friends and make new ones. I feel like every time I’m in the US I see things develop a bit more, with more and more people knowing who I am, who my staff are, and recognising the LobsterPot brand. I missed being a presenter, but I definitely enjoyed seeing many friends on the list of presenters. I won’t try to list them, because there are so many these days that people might feel sad if I don’t mention them. For those that I managed to see, I was pleased to see that the majority of them have lifted their presentation skills since I last saw them, and I happily told them as much. One person who I will mention was Paul White, who travelled from New Zealand to his first PASS Summit. He gave two sessions (a regular session and a half-day), packed large rooms of people, and had everyone buzzing with enthusiasm. I spoke to him after the event, and he told me that his expectations were blown away. Paul isn’t normally a fan of crowds, and the thought of 4000 people would have been scary. But he told me he had no idea that people would welcome him so well, be so friendly and so down to earth. He’s seen the significance of the SQL Server community, and says he’ll be back. It’ll be good to see him there. Will you be there too?

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• What are the best ways to professionally increase your online presence?

  - by Rob S.

  I've been hunting around the job market for a little bit now and I've been shocked by some of the things I am seeing. Software developers who make themselves more "known" online are getting far more and far better positions than people competing against them who are not as well "known" online. After doing some reading on the subject I realized that I actually shouldn't be so shocked by this. We are living in the most fast paced era of mankind and employers want to be able to learn as much as they can about a potential employee before they hire them. The easier we as software developers make it for us to be found it seems the better are chances of landing that dream job become. In some cases, employers are even finding us instead of us applying to them. So what are some of the best ways for me as a software developer to increase my online presence? I already hang around stack exchange sites such as programmers and stack overflow increasing my rep whenever I can. I maintain many open source projects as both a committer and project owner on Google Code and Github. I have a Twitter account, a website, and a blog. What else can I do to give myself a bigger online presence? Additionally, are there any good do's and don'ts for handling your web presence? Bashing your employer is an obvious don't but I'm interested in everything from the most basic to most subtle suggestions to give yourself a more appealing online presence. Thank you very much in advance for your time.

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• My favourite feature of SQL 2008 R2

  - by Rob Farley

  Interestingly, my favourite new feature of SQL Server 2008 R2 isn’t any of the obvious things.  You may have read my recent posts about how much I like some of the new Reporting Services features, such as the map control. Or you may have seen my presentation at SQLBits V on StreamInsight, which I think has great potential to change the way many applications handle data (by allowing easier querying of data before it even reaches the database). Next week the Adelaide SQL Server User Group has...(read more)

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• SQL Community – stronger than ever

  - by Rob Farley

  I posted a few hours ago about a reflection of the Summit, but I wanted to write another one for this month’s T-SQL Tuesday, hosted by Chris Yates. In January of this year, Adam Jorgensen and I joked around in a video that was used for the SQL Server 2012 launch. We were asked about SQLFamily, and we said how we were like brothers – how we could drive each other crazy (the look he gave me as I patted his stomach was priceless), but that we’d still look out for each other, just like in a real family. And this is really true. Last week at the PASS Summit, there was a lot going on. I was busy as always, as were many others. People told me their good news, their awful news, and some whinged to me about other people who were driving them crazy. But throughout this, people in the SQL Server community genuinely want the best for each other. I’m sure there are exceptions, but I don’t see much of this. Australians aren’t big on cheering for each other. Neither are the English. I think we see it as an American thing. It could be easy for me to consider that the SQL Community that I see at the PASS Summit is mainly there because it’s a primarily American organisation. But when you speak to people like sponsors, or people involved in several types of communities, you quickly hear that it’s not just about that – that PASS has something special. It goes beyond cheering, it’s a strong desire to see each other succeed. I see MVPs feel disappointed for those people who don’t get awarded. I see Summit speakers concerned for those who missed out on the chance to speak. I see chapter leaders excited about the opportunity to help other chapters. And throughout, I see a gentleness and love for people that you rarely see outside the church (and sadly, many churches don’t have it either). Chris points out that the M-W dictionary defined community as “a unified body of individuals”, and I feel like this is true of the SQL Server community. It goes deeper though. It’s not just unity – and we’re most definitely different to each other – it’s more than that. We all want to see each other grow. We all want to pull ourselves up, to serve each other, and to grow PASS into something more than it is today. In that other post of mine I wrote a bit about Paul White’s experience at his first Summit. His missus wrote to me on Facebook saying that she welled up over it. But that emotion was nothing about what I wrote – it was about the reaction that the SQL Community had had to Paul. Be proud of it, my SQL brothers and sisters, and never lose it.

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• How can I find out if my domain has been added to email blacklists?

  - by Rob Sobers

  We do a lot of mass emailing of our contacts to promote events, send out newsletters, etc. Some people read and react, some people unsubscribe, but I fear that some might actually mark the email as spam. Is there any way to figure out whether my domain has been added to email blacklists or spam registries? Also, if I use a service like MailChimp to send the emails, how would this work? If one unscrupulous customer was using MailChimp for evil, wouldn't it affect all of their customers?

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• What are the best strategies for selling Android apps?

  - by Rob S.

  I'm a young developer hoping to sell my apps I made for Android soon. My applications are basically 99% finished so I'm investigating what would be the best marketing strategy to use to sell my apps. I'm sure the brilliant minds here can give me some great advice. I'm particularly interested in your thoughts on the following points (especially from experienced Android developers): Is it more profitable to sell an app for free with ads or to sell an app without ads for a price? Perhaps a combination of a free ad version and a paid ad-free version? If you give away an app for free with ads on it is it ethical to decline bending over backwards to support it? How much does piracy actually affect potential sales? Should any effort be put towards preventing it? Can you still make a profit off your application if you make it open source? Could you perhaps make more of a profit from the attention you would get by doing so? Is Google's Android Marketplace really the best place to release Android apps? It is worthwhile enough to maintain a developer blog or website to keep users updated on your development progress and software releases? Any other suggestions you could give me to maximize profit meanwhile keeping users happy and coming back for more would also be greatly appreciated. While I appreciate general tips and tricks, I'd like to ask that if possible you please go the extra step and show how they specifically apply to selling Android apps. Marketing statistics, developer retrospect, and any additional experience you can share from your time selling Android apps is what I would love to see most. Thank you very much in advance for your time. I truly appreciate all the responses I receive.

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• Fetching Latitude and Longitude Co-ordinates for Addresses using PowerShell

  - by Rob Farley

  Regular readers of my blog (at sqlblog.com – please let me know if you’re reading this elsewhere) may be aware that I’ve been doing more and more with spatial data recently. With the now-available SQL Server 2008 R2 Reporting Services including maps, it’s a topic that interests many people. Interestingly though, although many people have plenty of addresses in their various databases (whether they be CRM systems, HR systems or whatever), my experience shows that many people do not store the latitude...(read more)

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• Be the surgeon

  - by Rob Farley

  It’s a phrase I use often, especially when teaching, and I wish I had realised the concept years earlier. (And of course, fits with this month’s T-SQL Tuesday topic, hosted by Argenis Fernandez) When I’m sick enough to go to the doctor, I see a GP. I used to typically see the same guy, but he’s moved on now. However, when he has been able to roughly identify the area of the problem, I get referred to a specialist, sometimes a surgeon. Being a surgeon requires a refined set of skills. It’s why they often don’t like to be called “Doctor”, and prefer the traditional “Mister” (the history is that the doctor used to make the diagnosis, and then hand the patient over to the person who didn’t have a doctorate, but rather was an expert cutter, typically from a background in butchering). But if you ask the surgeon about the pain you have in your leg sometimes, you’ll get told to ask your GP. It’s not that your surgeon isn’t interested – they just don’t know the answer. IT is the same now. That wasn’t something that I really understood when I got out of university. I knew there was a lot to know about IT – I’d just done an honours degree in it. But I also knew that I’d done well in just about all my subjects, and felt like I had a handle on everything. I got into developing, and still felt that having a good level of understanding about every aspect of IT was a good thing. This got me through for the first six or seven years of my career. But then I started to realise that I couldn’t compete. I’d moved into management, and was spending my days running projects, rather than writing code. The kids were getting older. I’d had a bad back injury (ask anyone with chronic pain how it affects  your ability to concentrate, retain information, etc). But most of all, IT was getting larger. I knew kids without lives who knew more than I did. And I felt like I could easily identify people who were better than me in whatever area I could think of. Except writing queries (this was before I discovered technical communities, and people like Paul White and Dave Ballantyne). And so I figured I’d specialise. I wish I’d done it years earlier. Now, I can tell you plenty of people who are better than me at any area you can pick. But there are also more people who might consider listing me in some of their lists too. If I’d stayed the GP, I’d be stuck in management, and finding that there were better managers than me too. If you’re reading this, SQL could well be your thing. But it might not be either. Your thing might not even be in IT. Find out, and then see if you can be a world-beater at it. But it gets even better, because you can find other people to complement the things that you’re not so good at. My company, LobsterPot Solutions, has six people in it at the moment. I’ve hand-picked those six people, along with the one who quit. The great thing about it is that I’ve been able to pick people who don’t necessarily specialise in the same way as me. I don’t write their T-SQL for them – generally they’re good enough at that themselves. But I’m on-hand if needed. Consider Roger Noble, for example. He’s doing stuff in HTML5 and jQuery that I could never dream of doing to create an amazing HTML5 version of PivotViewer. Or Ashley Sewell, a guy who does project management far better than I do. I could go on. My team is brilliant, and I love them to bits. We’re all surgeons, and when we work together, I like to think we’re pretty good! @rob_farley

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• Failed 12.04 installation

  - by Rob Sayer

  I tried installing Ubuntu 12.04 today. Not an upgrade, a new installation. It didn't work. My computer specs: Computer: Compaq presario CQ-104CA OS: Windows 7 Home 64 bit CPU: AMD V140 BIOS: latest Graphics: amd m880g with ati mobility radeon hd 4250 Wireless: atheros ar9285 Internal HD:SATA I wasn't connected to the internet at the time ... I know of a number of people who have installed ubuntu unconnected and just updated later. It seemed to go normally until I got to the part where I chose to install dual boot linux/windows. Then, the screen went black and the following test appeared (I left out the [OK]'s): checking battery state starting crash report submission daemon stating cpu interrupts balancing daemon stopping system V runlevel compatibility starting configure network device security stopping configure network device security stopping cold plug devices stopping log initial device creation starting enable remaining boot-time encrypting devices starting configure network device security starting save udev log and update rules stopping save udev log and update rules stopping enable remaining boot-time encrypted block devices checking for running unattended-upgrades acpid: exiting speech-dispatcher disabled: edit /etc/default/speech-disorder At this point, the CD is ejected. Then nothing. If I press the return key, it boots Windows. I don't think that's what's supposed to happen. Thinking the cd media or dvd drive may have been faulty, I downloaded the .iso again and made a bootable USB stick, as per your instructions. This time there was no cryptic crash screen. It just booted windows. I can't find any log files it may have left. Thinking the amd64 version may have been the wrong one, I tried downloading the x86 version. Same thing, both from cd and usb drive. Note I downloaded both files twice. I doubt it was a corrupted d/l. This is supposed to be a simple, transparent install. I went to the time and trouble of looking up my devices and drivers re ubuntu beforehand, and was prepared to do some configuration, though I know someone who has the same wireless device and his worked righted out of the box. But I spent over 3 hours trying to install it with only the above to show for it.

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• In Social Relationship Management, the Spirit is Willing, but Execution is Weak

  - by Mike Stiles

  In our final talk in this series with Aberdeen’s Trip Kucera, we wanted to find out if enterprise organizations are actually doing anything about what they’re learning around the importance of communicating via social and using social listening for a deeper understanding of customers and prospects. We found out that if your brand is lagging behind, you’re not alone. Spotlight: How was Aberdeen able to find out if companies are putting their money where their mouth is when it comes to implementing social across the enterprise? Trip: One way to think about the relative challenges a business has in a given area is to look at the gap between “say” and “do.” The first of those words reveals the brand’s priorities, while the second reveals their ability to execute on those priorities. In Aberdeen’s research, we capture this by asking firms to rank the value of a set of activities from one on the low end to five on the high end. We then ask them to rank their ability to execute those same activities, again on a one to five, not effective to highly effective scale. Spotlight: And once you get their self-assessments, what is it you’re looking for? Trip: There are two things we’re looking for in this analysis. The first is we want to be able to identify the widest gaps between perception of value and execution. This suggests impediments to adoption or simply a high level of challenge, be it technical or otherwise. It may also suggest areas where we can expect future investment and innovation. Spotlight: So the biggest potential pain points surface, places where they know something is critical but also know they aren’t doing much about it. What’s the second thing you look for? Trip: The second thing we want to do is look at specific areas in which high-performing companies, the Leaders, are out-executing the Followers. This points to the business impact of these activities since Leaders are defined by a set of business performance metrics. Put another way, we’re correlating adoption of specific business competencies with performance, looking for what high-performers do differently. Spotlight: Ah ha, that tells us what steps the winners are taking that are making them winners. So what did you find out? Trip: Generally speaking, we see something of a glass curtain when it comes to the social relationship management execution gap. There isn’t a single social media activity in which more than 50% of respondents indicated effectiveness, which would be a 4 or 5 on that 1-5 scale. This despite the fact that 70% of firms indicate that generating positive social media mentions is valuable or very valuable, a 4 or 5 on our 1-5 scale. Spotlight: Well at least they get points for being honest. The verdict they’re giving themselves is that they just aren’t cutting it in these highly critical social development areas. Trip: And the widest gap is around directly engaging with customers and/or prospects on social networks, which 69% of firms rated as valuable but only 34% of companies say they are executing well. Perhaps even more interesting is that these two are interdependent since you’re most likely to generate goodwill on social through happy, engaged customers. This data also suggests that social is largely being used as a broadcast channel rather than for one-to-one engagement. As we’ve discussed previously, social is an inherently personal media. Spotlight: And if they’re still using it as a broadcast channel, that shows they still fail to understand the root of social and see it as just another outlet for their ads and push-messaging. That’s depressing. Trip: A second way to evaluate this data is by using Aberdeen’s performance benchmarking. The story is both a bit different, but consistent in its own way. The first thing we notice is that Leaders are more effective in their execution of several key social relationship management capabilities, namely generating positive mentions and engaging with “influencers” and customers. Based on the fact that Aberdeen uses a broad set of performance metrics to rank the respondents as either “Leaders” (top 35% in weighted performance) or “Followers” (bottom 65% in weighted performance), from website conversion to annual revenue growth, we can then correlated high social effectiveness with company performance. We can also connect the specific social capabilities used by Leaders with effectiveness. We spoke about a few of those key capabilities last time and also discuss them in a new report: Social Powers Activate: Engineering Social Engagement to Win the Hidden Sales Cycle. Spotlight: What all that tells me is there are rewards for making the effort and getting it right. That’s how you become a Leader. Trip: But there’s another part of the story, which is that overall effectiveness, even among Leaders, is muted. There’s just one activity in which more than a majority of Leaders cite high effectiveness, effectiveness being the generation of positive buzz. While 80% of Leaders indicate “directly engaging with customers” through social media channels is valuable, the highest rated activity among Leaders, only 42% say they’re effective. This gap even among Leaders shows the challenges still involved in effective social relationship management. @mikestilesPhoto: stock.xchng

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• Microsoft IntelliMouse episodic pauses

  - by Rob Hills

  I have a Microsoft IntelliMouse connected via USB to a computer (directly, NOT via hub) currently running Ubuntu 11.10, but this problem also existed before we upgraded from 10.10. Every now and then (apparently randomly) the computer "pauses" for anything up to a few seconds. This usually occurs after a mouse movement and during the pause, the computer is completely unresponsive to mouse or keyboard. lsusb shows: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 0409:0058 NEC Corp. HighSpeed Hub Bus 001 Device 004: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub [ednet] Bus 003 Device 013: ID 045e:001e Microsoft Corp. IntelliMouse Explorer Bus 001 Device 005: ID 04a9:1097 Canon, Inc. PIXMA iP5000 Bus 001 Device 006: ID 0a5c:200a Broadcom Corp. Bluetooth dongle Bus 001 Device 007: ID 0911:1c57 Philips Speech Processing Bus 001 Device 008: ID 04a9:2219 Canon, Inc. CanoScan 9950F so the mouse appears to be correctly identified. Syslog episodically shows the following sequence: Jan 15 11:48:32 kayes-computer kernel: [10588.512036] usb 3-1: USB disconnect, device number 10 Jan 15 11:48:33 kayes-computer kernel: [10589.248026] usb 3-1: new low speed USB device number 11 using uhci_hcd Jan 15 11:48:33 kayes-computer mtp-probe: checking bus 3, device 11: "/sys/devices/pci0000:00/0000:00:1d.1/usb3/3-1" Jan 15 11:48:33 kayes-computer kernel: [10589.448596] input: Microsoft Microsoft IntelliMouse® Explorer as /devices/pci0000:00/0000:00:1d.1/usb3/3-1/3-1:1.0/input/input11 Jan 15 11:48:33 kayes-computer kernel: [10589.448706] generic-usb 0003:045E:001E.000B: input,hidraw0: USB HID v1.00 Mouse [Microsoft Microsoft IntelliMouse® Explorer] on usb-0000:00:1d.1-1/input0 Jan 15 11:48:33 kayes-computer mtp-probe: bus: 3, device: 11 was not an MTP device though I can't confirm if these are directly associated with the "pauses". Any thoughts on what might be causing this or what else I can do to diagnose the problem?

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• Can anyone explain step-by-step how the as3isolib depth-sorts isometric objects?

  - by Rob Evans

  The library manages to depth-sort correctly, even when using items of non-1x1 sizes. I took a look through the code but it's a big project to go through line by line! There are some questions about the process such as: How are the x, y, z values of each object defined? Are they the center points of the objects or something else? I noticed that the IBounds defines the bounds of the object. If you were to visualise a cuboid of 40, 40, 90 in size, where would each of the IBounds metrics be? I would like to know how as3isolib achieves this although I would also be happy with a generalised pseudo-code version. At present I have a system that works 90% of the time but in cases of objects that are along the same horizontal line, the depth is calculated as the same value. The depth calculation currently works like this: x = object horizontal center point y = object vertical center point originX and Y = the origin point relative to the object so if you want the origin to be the center, the value would be originX = 0.5, originY = 0.5. If you wanted the origin to be vertical center, horizontal far right of the object it would be originX = 1.0, originY = 0.5. The origin adjusts the position that the object is transformed from. AABB_width = The bounding box width. AABB_height = The bounding box height. depth = x + (AABB_width * originX) + y + (AABB_height * originY) - z; This generates the same depth for all objects along the same horizontal x.

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