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  • Outlook Macro to Search

    - by Corpa Loom
    What's the best way to automate this function? I want to be able to do this in Outlook 2010, (1)select a specific mail account (2)Key in a folder that I am looking for (3)Then have the macro/program fire off an "*" asterisk (4)Then insert the text that I keyed in step one. I am trying to automate the search for a folder hot-keys that already exist. My problem is that I can't type the folder that I am looking for fast enough and all the search programs that I have used are far too slow. The hot-key search is awesome and super fast, I just can't type the folder that I am looking for fast enough. Can this process be automated? And I can't use this code, it is far too slow: http://www.vboffice.net/sample.html?mnu=2&smp=82&cmd=showitem&lang=en

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  • How can you change the OST data file that a Windows/Outlook email profile points to?

    - by Howiecamp
    I'm running Outlook 2007 on Windows 7. I'd like to change the OST data file that a Windows/Outlook email profile points to. I've attempt to change it as follows: Go in to the "Mail" Control Panel applet Click the "Data Files..." button Double-click the particular email account Click the "Advanced" tab Click the "Offline Folder File Settings..." button The resulting dialog box has the "File:" textbox and the "Browse" button disabled. I've searched the registry for a match (so I could possibly change it there) but found nothing.

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  • Is there a way to use an inline PNG image in an Outlook e-mail?

    - by James McMahon
    In my work as a developer I sometimes find myself sending details emails with screenshots to illustrate some point or problem. The content of these screenshots is often text. So knowing that PNG is much better at handle compression of images with text, I save my screenshots as PNG and insert them into my email. However whenever I check my sent mail, the images are clearly being sent as a JPG because they look horribly compressed. I'm using Outlook 2003 as my email program. Is there some setting I can change to make Outlook send inline images as PNGs?

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  • The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete

    - by Mahmoud Saleh
    i have configured exchange server 2010 on windows server 2008 and my email server is: mail.centors.com and my user account is [email protected] when i tried to configure outlook 2010 to add this exchange account following the tutorial here: http://support.itsolutionsnow.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=153 i am getting the error: The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete i restarted the service microsoft exchange attendant services but still keeps getting same error. please advise how to fix this issue with little details since i am a developer not a system admin.

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  • Why Outlook 2007 pasted images are larger than original?

    - by Jersey Dude
    I have been using Outlook 2007 for over a year with no image problems. Around September 1st, images that I paste into messages are enlarged in the messages. This happends with WinSnap, the Vista Snipping Tool, or any jpeg pasted into the message I tried jpegs with 96dpi settings w/o sucess I tried different Outlook Format Picture ... and Size ... settings Problem happens with both RTF and HTML messages Attached images are ok Something mysteriously changed and I cannot figure it out. I googled this to death without any success (others have the problem but there is no solution). This is driving me nuts because I snap screenshots all day long ("a picture is worth a thousand words"). Thanks in advance.

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  • How do I delete an Outlook calendar entry (after the meeting is over) without notifying the creator

    - by JabberwockyDecompiler
    I have several meetings during the day and I like to be able to open my calendar and see what is left at a glance so I delete the meetings that I have already completed. If I do this close enough to the meeting time I am asked if I want to notify the creator. If I do this after the meeting has started Outlook automatically sends a notice to the creator that I have declined the meeting. I am only deleting the one instance so it is still in my calendar for the next time, however that creates an email that others must read/delete. I need to be able to remove single occurrences of meetings without automatically sending a notice that I am deleting the entry. NOTE: I am using Outlook 2007, I did not see anything in the Advanced Email Options. NOTE 2: I have seen this happen with Lotus notes as well (Like anyone actually uses that). NOTE 3: There is not a sent message created, only the creator of the calendar event will see the message.

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  • How can I disable automatic send / receive for Outlook 2010 for Mac?

    - by ATSiem
    There are lots of answers to disable automatic send / receive for Outlook for Windows, but not for Mac. Does anyone know how to do this for Outlook 2010 for Mac? The options offer no obvious capability, I've disabled all my 'Schedules' and defined it to 'Send All' and 'Send & Receive All' manually... but nothing stops emails from going in and out of my inbox at their will! You can see my screenshot... I've tried this both enabled and disabled. Thanks! Adam

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  • 2010 outlook stationery

    - by chris
    I have just installed Microsoft 2010 I am using the 'Outlook 2010' for my email program. For the past few years I have used Outlook Express and used the program quite well However with the Outlook 2010 I have not been able to find 2 functions that I was able to do on Outlook Express 1) OE I could press stationary and it would insert a BIT Map for me , however when I do stationary in Outlook 2010 it no longer allows me to insert the Bit map. 2) OE I created a rule that allowed me to copy emails into another folder , however in 2010 it only allows me to move as a rule and not the initial copy. Please could you explain how I may be able to use the same function in 2010?

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  • Outlook errors and blank address book?

    - by Chasester
    I have a user with a fresh install of Windows 7 64 bit. Office 2010 was installed also. Everything worked great until we installed Adobe Pro 9 and Wordperfect 12. (for outlook we are not using exchange). Then Outlook popped an error saying could not start Outlook. I then modified it to run in compatibility mode and Outlook starts. Then took compatibility mode off and outlook continues to start without difficulty. However, her address book went blank (contacts are all there). In the properties of the contact folder it is checked (and grayed out) to include this folder in the address book, and the Outlook address book is listed when I look at account properties. I tried creating a new profile to no avail. I tried creating a new profile and creating a new pst file - to no avail. I tried uninstalling office, removing the folders inside roaming and local, reinstalled office; got the same could not start Outlook error - did the compatibility mode bit and got it to start - but the Address book continues to be empty. Has anyone run across this before? I'm thinking that there must be some other preferences type folder other than those in Roaming and Local since her signature remained when I reinstalled Office.

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  • Outlook 2007 OST File Indexing and OneNote 2007 Indexing are Broken

    - by Matt
    I'm running Outlook 2007 under Windows 7 Home Premium RTM. My OST file was previously being properly indexed but eventually searches significantly slowed down so I suspected a problem. Searching and indexing appears broken in OneNote 2007 as well as search time is now significantly longer. I brought up the Outlook 2007 Search Options dialog and noticed that my mailbox (running from an Exchange 2007 server) wasn't listed in the "Index messages in these data files:" list box. Next I ran the Windows "Find and fix problem with windows search" wizard which reported no errors. Then I brought up the Windows Indexing Options dialog which shows Outlook listed (as shown here): then clicked Advanced and Rebuilt the index. No dice - the listbox in the Outlook 2007 dialog still didn't show my mailbox. When I clicked the Modify button in the Indexing Options dialog I see the following: When I hover over the "oneindex://..." entry, the alt text indicates "This location is currently unavailable". When I delete it and rebuild the index, this entry returns. UPDATE: Comparison of the last screenshot above with a working PC shows that on the broken PC, the lower half of the dialog lists Outlook but neither Outlook or OneNote are showing in the upper half. The working PC has Outlook and OneNote in both parts of the dialog.

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  • Pasting formatted Excel range into Outlook message

    - by Steph
    Hi everyone, I am using Office 2007 and I would like to use VBA to paste a range of formatted Excel cells into an Outlook message and then mail the message. In the following code (that I lifted from various sources), it runs without error and then sends an empty message... the paste does not work. Can anyone see the problem and better yet, help with a solution? Thanks, -Steph Sub SendMessage(SubjectText As String, Importance As OlImportance) Dim objOutlook As Outlook.Application Dim objOutlookMsg As Outlook.MailItem Dim objOutlookRecip As Outlook.Recipient Dim objOutlookAttach As Outlook.Attachment Dim iAddr As Integer, Col As Integer, SendLink As Boolean 'Dim Doc As Word.Document, wdRn As Word.Range Dim Doc As Object, wdRn As Object ' Create the Outlook session. Set objOutlook = CreateObject("Outlook.Application") ' Create the message. Set objOutlookMsg = objOutlook.CreateItem(olMailItem) Set Doc = objOutlookMsg.GetInspector.WordEditor 'Set Doc = objOutlookMsg.ActiveInspector.WordEditor Set wdRn = Doc.Range wdRn.Paste Set objOutlookRecip = objOutlookMsg.Recipients.Add("[email protected]") objOutlookRecip.Type = 1 objOutlookMsg.Subject = SubjectText objOutlookMsg.Importance = Importance With objOutlookMsg For Each objOutlookRecip In .Recipients objOutlookRecip.Resolve ' Set the Subject, Body, and Importance of the message. '.Subject = "Coverage Requests" 'objDrafts.GetFromClipboard Next .Send End With Set objOutlookMsg = Nothing Set objOutlook = Nothing End Sub

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  • Outlook locking network connection/session?

    - by HaydnWVN
    Scenario: We have an 'automatic orders' machine sat in the corner running XP with Outlook 2003. Its job is to check for new emails on a specific account, when it encounters one it checks the e-mail body for specific wording to determine which customer it is from (using a macro), then it checks the attachment for specific order codes before parsing the attachment to create a .csv file (which is then e-mailed onto one of the sales team) before importing the .csv into our bespoke ERP/Sales Order system to create an order. Problem: Periodically the machine will have symptoms of a lost network connection (unable to connect to any network source). Sometimes after several days, sometimes over a week. Volume of emails/orders processed does not seem to be linked. Additional info: The machines .pst is stored on a mapped network location. The .csv created is stored on a mapped network location. This is a workgroup, not a domain. All network drives are Samba shares from an Ubuntu fileserver. Our bespoke system runs from a database (MySQL) Ubuntu server. Our troubleshooting so far: I have switched machines (previous was Win2000) with the same symptoms. Restarting the machine FIXES the problem. Closing Outlook and then end tasking an Outlook.exe background process FIXES the problem. If you close Outlook, without end taking the background process, outlook will not reopen (saying it cannot find the pst file & it will not open any network location). Does Outlook have some kind of 'max session' linking it to network activity that is not closing after a mail request? Could Auto-archive be causing this? Is there a tool to check/display what each outlook.exe process is doing? Have not found many ways to troubleshoot this yet, as it is so infrequent...

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  • Problems when pasting Outlook 2010 signature logo into message body

    - by Austin ''Danger'' Powers
    Whenever I paste my company logo into a message in Outlook 2010, I run into a variety of complications and anomalies. The dimensions of my original logo image are 315x174 (source image is a PNG file). I am scaling this image down in Photoshop CS6 to a variety of smaller sizes for testing my Outlook signature (300x166, 250x138, 200x110,150x83 and 100x55 pixels). 300x166 = no distortion. This looks the same as in Photoshop (but far too large to use in my signature). 250x130 = distorted (gets stretched much wider by Outlook when pasting into message body). 200x110 = looks reasonable, but seems to have been scaled to a different size (smaller) by Outlook for no obvious reason. 150x83 = for some reason, this is scaled by Outlook to the exact same size that 200x110 was scaled to. In fact, a large range of similar dimensions are scaled to the exact same image size by Outlook. This is very frustrating. Why is this happening and what can be done to prevent it? 100x55 = when pasting my logo from Photoshop to Outlook with these dimensions all that happens is the cursor jumps forwards about an inch on the screen, leaving a blank space where the image was supposed to go. Any advice would be much appreciated.

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  • Exchange 2010 - Certificate error on internal Outlook 2013 connections

    - by Lorenz Meyer
    I have an Exchange 2010 and Outlook 2003. The exchange server has a wildcard SSL certificate installed *.domain.com, (for use with autodiscover.domain.com and mail.domain.com). The local fqdn of the Exchange server is exch.domain.local. With this configuration there is no problem. Now I started upgrading all Outlook 2003 to Outlook 2013, and I start to get consistently a certificate error in Outlook : The Name on the security certificate is invalid or does not match the name of the site I understand why I get that error: Outlook 2013 is connecting to exch.domain.local while the certificate is for *.domain.com. I was ready to buy a SAN (Subject Alternate Names) Certificate, that contains the three domains exch.domain.local, mail.domain.com, autodiscover.domain.com. But there is a hindrance: the certificate provider (in my case Godaddy) requires that the domain is validated as being our property. Now it is not possible for an internal domain that is not accessible from the internet. So this turns out not to be an option. Create self-signed SAN certificate with an Enterprise CA is an other option that is barely viable: There would be certificate error with every access to webmail, and I had to install the certificate on all Outlook clients. What is a recommended viable solution ? Is it possible to disable certificate checking in Outlook ? Or how could I change the Exchange server configuration so that the public domain name is used for all connections ? Or is there another solution I'm not thinking of ? Any advice is welcome.

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  • Sync Local ICS File with Android via Exchange/Outlook

    - by sinDizzy
    At my company we have a 3rd party app which tracks off-hours duty for all of our engineers. The app is not web-enabled and we cannot make any changes to it. It does write a simple text file and I have created an app that translates that to an ICS file. My goal is to have that appear on my calendar on my Android phone. Here is the path I am working on: DutyApp -- TextFile -- ICSFile -- Outlook(exchange) -- Android (via exchange sync) My problems: If I place the ICS file on our FILE server and then in Outlook if I go to the option CalendarOpen CalendarFrom Internet it shows up in Outlook and looks pretty good. After a couple minutes it shows up on my Android phone as well. If I change the original ICS file those changes never display in Outlook and never sync to my Android phone. This seems to be a one shot deal almost like an import. Now if I place the ICS file on our WEB server and then in Outlook if I go to the option CalendarOpen CalendarFrom Internet and use webcal:\ as the address, it shows up in Outlook and also looks pretty good. Any changes I make to the original ICS file display in Outlook. However the entire calendar never shows up in Android. This calendar is a subscription and it seems, although am not sure, that Android doesn't display Exchange subscription calendars. Yes I know it works with Gmail subscription calendars but this is Exchange. So my question is what other options are there? We are behind a firewall so cant link the ICS file to a Gmail account. I can't put the ICS file anywhere else other than our file or web server.

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  • Outlook 2010 Crashing Unpredictably

    - by cbkadel
    Very often when I open up Outlook 2010 and start doing actions in it, it will hang and become non responsive. I have tried letting it finish, but it never does come back (up to 20 minutes of letting it try). I generally have to restart Outlook and try again. Usually after about an hour of doing this, Outlook somehow snaps out of it and works for the rest of the day. It's generally in the morning (though I doubt that's the key variable). Generally, the emails that cause problems are HTML/formatted, but not always. What I've done so far to troubleshoot: Install Latest Outlook Hotfix (I think Dec 14, 2010) Start Outlook in Safe Mode Neither of those steps seem to make a difference. Usually - after about 10-15 restarts of Outlook on any given day, then it starts working thereafter. My next step is to uninstall/reinstall Office 2010, but I'm hoping someone has seen this and knows what to do about it - though not sure. My configuration is like this: Microsoft Online Services (using Microsoft's Sign In App) - Connecting to Exchange I have two other Exchange accounts in this profile (new feature in 2010) connected through Outlook Anywhere. Life Meeting Conferencing Add In I've disabled the People tab/add in. I've disabled the "Send to Bluetooth" add-in. Not sure what else to do. Thanks in advance.

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  • Outlook 2010 Crashing Unpredictably

    - by cbkadel
    Very often when I open up Outlook 2010 and start doing actions in it, it will hang and become non responsive. I have tried letting it finish, but it never does come back (up to 20 minutes of letting it try). I generally have to restart Outlook and try again. Usually after about an hour of doing this, Outlook somehow snaps out of it and works for the rest of the day. It's generally in the morning (though I doubt that's the key variable). Generally, the emails that cause problems are HTML/formatted, but not always. What I've done so far to troubleshoot: Install Latest Outlook Hotfix (I think Dec 14, 2010) Start Outlook in Safe Mode Neither of those steps seem to make a difference. Usually - after about 10-15 restarts of Outlook on any given day, then it starts working thereafter. My next step is to uninstall/reinstall Office 2010, but I'm hoping someone has seen this and knows what to do about it - though not sure. My configuration is like this: Microsoft Online Services (using Microsoft's Sign In App) - Connecting to Exchange I have two other Exchange accounts in this profile (new feature in 2010) connected through Outlook Anywhere. Life Meeting Conferencing Add In I've disabled the People tab/add in. I've disabled the "Send to Bluetooth" add-in. Not sure what else to do?

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  • How to get the sending email address from outlook 2007

    - by Naresh
    I am working on outlook add-in project using Visual studio 2008 for MS Outlook 2007 in C#. Here I am explaining my problem... I got multiple accounts (3 Accounts) with my outlook 2007. I need to get accounts form Account box in New Mail Message window. When we click New Mail Message, a new window will appear from which we can send a new mail. Here (On this window) we can see Account Dropdown (Left side) under the Send Button. If we have multiple accounts with outlook, we can see all the accounts in Account Drop Down if we click on Account Box. If we click on the particular email, a right mark will appear to that Email Account and a message can bee seen on the top of the Send button is "This message will be sent via [email protected]". So, I want to get these email accounts into a string and that particular email account (which has right mark) into another string. I got these 3 email accounts into a string. But, I am not getting the particular email account(which has the right mark when we send a new email). I am using this code.... using Outlook = Microsoft.Office.Interop.Outlook; using Office = Microsoft.Office.Core; using Microsoft.Office.Interop.Outlook; Outlook._Application myOutlookApp = new Outlook.Application(); Outlook.Accounts myAccounts = myOutlookApp.Session.Accounts; foreach (Outlook.Account account in myAccounts) { string emailAddress = account.SmtpAddress; } I am able to get all the accounts from the above code..But, I just want to get the email address which we will use for sending an email at that particular moment..

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  • How to Use the Signature Editor in Outlook 2013

    - by Lori Kaufman
    The Signature Editor in Outlook 2013 allows you to create a custom signature from text, graphics, or business cards. We will show you how to use the various features of the Signature Editor to customize your signatures. To open the Signature Editor, click the File tab and select Options on the left side of the Account Information screen. Then, click Mail on the left side of the Options dialog box and click the Signatures button. For more details, refer to one of the articles mentioned above. Changing the font for your signature is pretty self-explanatory. Select the text for which you want to change the font and select the desired font from the drop-down list. You can also set the justification (left, center, right) for each line of text separately. The drop-down list that reads Automatic by default allows you to change the color of the selected text. Click OK to accept your changes and close the Signatures and Stationery dialog box. To see your signature in an email, click Mail on the Navigation Bar. Click New Email on the Home tab. The Message window displays and your default signature is inserted into the body of the email. NOTE: You shouldn’t use fonts that are not common in your signatures. In order for the recipient to see your signature as you intended, the font you choose also needs to be installed on the recipient’s computer. If the font is not installed, the recipient would see a different font, the wrong characters, or even placeholder characters, which are empty square boxes. Close the Message window using the File tab or the X button in the upper, right corner of the Message window. You can save it as a draft if you want, but it’s not necessary. If you decide to use a font that is not common, a better way to do so would be to create a signature as an image, or logo. Create your image or logo in an image editing program making it the exact size you want to use in your signature. Save the image in a file size as small as possible. The .jpg format works well for pictures, the .png format works well for detailed graphics, and the .gif format works well for simple graphics. The .gif format generally produces the smallest files. To insert an image in your signature, open the Signatures and Stationery dialog box again. Either delete the text currently in the editor, if any, or create a new signature. Then, click the image button on the editor’s toolbar. On the Insert Picture dialog box, navigate to the location of your image, select the file, and click Insert. If you want to insert an image from the web, you must enter the full URL for the image in the File name edit box (instead of the local image filename). For example, http://www.somedomain.com/images/signaturepic.gif. If you want to link to the image at the specified URL, you must also select Link to File from the Insert drop-down list to maintain the URL reference. The image is inserted into the Edit signature box. Click OK to accept your changes and close the Signatures and Stationery dialog box. Create a new email message again. You’ll notice the image you inserted into the signature displays in the body of the message. Close the Message window using the File tab or the X button in the upper, right corner of the Message window. You may want to put a link to a webpage or an email link in your signature. To do this, open the Signatures and Stationery dialog box again. Enter the text to display for the link, highlight the text, and click the Hyperlink button on the editor’s toolbar. On the Insert Hyperlink dialog box, select the type of link from the list on the left and enter the webpage, email, or other type of address in the Address edit box. You can change the text that will display in the signature for the link in the Text to display edit box. Click OK to accept your changes and close the dialog box. The link displays in the editor with the default blue, underlined text. Click OK to accept your changes and close the Signatures and Stationery dialog box. Here’s an example of an email message with a link in the signature. Close the Message window using the File tab or the X button in the upper, right corner of the Message window. You can also insert your contact information into your signature as a Business Card. To do so, click Business Card on the editor’s toolbar. On the Insert Business Card dialog box, select the contact you want to insert as a Business Card. Select a size for the Business Card image from the Size drop-down list. Click OK. The Business Card image displays in the Signature Editor. Click OK to accept your changes and close the Signatures and Stationery dialog box. When you insert a Business Card into your signature, the Business Card image displays in the body of the email message and a .vcf file containing your contact information is attached to the email. This .vcf file can be imported into programs like Outlook that support this format. Close the Message window using the File tab or the X button in the upper, right corner of the Message window. You can also insert your Business Card into your signature without the image or without the .vcf file attached. If you want to provide recipients your contact info in a .vcf file, but don’t want to attach it to every email, you can upload the .vcf file to a location on the internet and add a link to the file, such as “Get my vCard,” in your signature. NOTE: If you want to edit your business card, such as applying a different template to it, you must select a different View other than People for your Contacts folder so you can open the full contact editing window.     

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  • How to write rules for persistent net names?

    - by ndemou
    I know that a process generates persistent network card names based on rules found in /lib/udev/rules.d/75-persistent-net-generator.rules. I also know how to completely disable this process with a simple echo '#' > /etc/udev/rules.d/75-persistent-net-generator.rules but I've read that I "could also write my own rules file to give the interface a name — the persistent rules generator ignores the interface if a name has already been set" (/etc/udev/rules.d/README confirms that this is possible). Do you have any pointers to documentation about how to write such rules? (I mostly care about Debian/Ubuntu and a bit less for CentOS) As a specific example of why I want to write custom rules: I have two identical servers with one onboard LAN and one PCI LAN. In case of HW failure I want to be able to move disks from HW#1 to HW#2 and it's important for eth0 to continue pointing to the onboard card and eth1 to the PCI card (no one wants to mess with cabling in the middle of a HW failure panic). My current workaround works but is a lot of work[1] so I wonder if writing custom rules would allow me to express something simple like this: cards with MAC A or B should be named eth0 cards with MAC C or D should be named eth1 follow default naming scheme for anything else [1] install the OS in HW#1 and keep a copy of /etc/udev/rules.d/70-persistent-net.rules. Move the disks to HW#2 and keep a second copy of the same file. Concatenate the two copies and manually edit the NAME="ethX" part. Replace /etc/udev/rules.d/70-persistent-net.rules with my version. Finally disable auto-creation of a new 70-persistent-net.rules using echo '#' > /etc/udev/rules.d/75-persistent-net-generator.rules

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  • Outlook refuses to connect to Exchange

    - by wfaulk
    Outlook 2007 under Windows XP connecting to Exchange 2003 SP2: when started, it flips back and forth between "Connecting to Exchange Server" and "Disconnected" three or four times, then gives up and stays disconnected. I tried deleting the ost file (which was nearly 2GB), turning Cached mode on and off, recreating the account inside the Mail control panel, changing the account to use HTTP, and probably some other things. None of it seemed to make any difference, until … After fiddling with it for a while, I got this absurd error message dialog at startup, and it exits after I click OK: Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance. (I'm not sure if I can even trust that message. It's so long, it just feels like a random offset into Outlook's stack of error messages.) Either way, the Exchange server is available to everyone else, and is available via OWA from that computer. I ran Process Explorer against Outlook and it showed 5 or so ESTABLISHED connections to our Exchange server, plus listening on two UDP ports, and two CLOSE_WAIT connections to localhost. If I managed to look at Outlook's IP connections while it was doing its Connecting/Disconnected dance, it had a huge number of connections open to the Exchange server. It more than filled ProcExp's dialog box; I'm guessing at least 20, probably more. The only other odd thing is that our network admin at some point added a wildcard DNS record to the domain name that we use for email, and now Outlook will sometimes (always?) start by complaining about autodiscover.example.com's SSL certificate. There is a web server there, but it doesn't have any sort of email autodiscover anything on it. It doesn't make any difference if I click "OK" or "Cancel" (or whatever the buttons are). I also added a bogus entry for the hostname to Windows' hosts file, pointing it at 127.0.0.2, and it stopped complaining about the certificate. (The CLOSE_WAIT sockets above were from before I made this change, and went away after.) I don't think this is related, as the same problem should exist for everyone, but it might be. This is the second time this user has had this problem. The first time, I never found a solution other than reinstalling Outlook. Now that it's a pattern, I'd like to find a permanent solution, rather than assume it's a random glitch.

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