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• Monitoring remote laptops

  - by kaerast

  We're looking for something to monitor around 30 remote laptops that are constantly out on the road, never returning to base except for when there are serious hardware faults that need repairing. These laptops won't always be connected to the internet, they'll have mobile broadband and may work offline most of the time. They will be running a mixture of Windows XP, Vista and 7 and there is currently no server setup. We're primarily interested in making sure that Windows Updates and antivirus updates are happening, and I guess we should also be monitoring remaining disk space, what software is installed and ideally hardware health. It might also be nice if we could gain remote access to perform work on them. My main reason for wanting to monitor them is that it's going to be a real pain to get them back to base if anything goes wrong, so I want to be proactive in ensuring they last as long as possible. Can you recommend what I should be monitoring to ensure a long life? What tools would you use to monitor and maintain these computers?

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• Remote desktop session ends abruptly with a "protocol error"

  - by Jon

  Intermittently we get a problem where a remote desktop session will get disconnected with the error message “Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again.” We are getting this with one server only which is running Windows Server 2008, connecting with Windows 7 clients. The session itself stays running, you just get disconnected, and you can try and reconnect. Sometimes you get in for a while then it will kick you out. We are connecting from Windows 7 clients. We have tried connecting using Cord on a Mac and this works fine, so it's not like the session itself is corrupted. One problem is that there are some critical applications running under the session (I know, let's not discuss the idiocy of that), so we cannot reset the session in any way during the working day – so any diagnostics must have minimum impact. Thanks, Jon

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• Cannot Enter Credentials Over UAC Prompts During Remote Assistance

  - by user100731

  We are using sonicwall firewall device through out our network and we use the sonicwall virtual assistance tool for remote desktop assistance. Since our systems are not in workgroup and are on domain we face problem when the UAC prompts appear. As a work around we edited the UAC policies, such as switching to secure desktop-disable, Allowing UI Acess applications to prompt for elevation without using secure desktop-Enable etc. The ultimate result was we are able to see the UAC prompt on the remote user system but not able to interact with it like we are not able to enter credentials to it even I can see the password being entered if it is done by the local user. However, we cannot interact with UAC prompt window remotely. Is there any solution for this?

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• Remote connect into macbook pro at a different resolution

  - by user60277

  Hello, I have a Dell laptop with Windows 7 on it. Its resolution is 1920x1080. I want to connect to a macbook pro at that resolution. The macbook pro has a resolution of 1440x900 so when I VNC into it, I can only see 1440x900 box with black borders on full resolution. The macbook pro can drive resolutions of 2560x1440. What program do I use to connect to the macbook at full (1920x1080) resolution. I can use remote desktop and connect from the dell laptop to another dell laptop that has a 1440x900 max. resolution. However in case of Remote desktop connection I can expand the window to be 1920x1080. I'm using TightVNC viewer on Windows. Thanks

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• Remote connect into macbook pro at a different resolution

  - by user60277

  Hello, I have a Dell laptop with Windows 7 on it. Its resolution is 1920x1080. I want to connect to a macbook pro at that resolution. The macbook pro has a resolution of 1440x900 so when I VNC into it, I can only see 1440x900 box with black borders on full resolution. The macbook pro can drive resolutions of 2560x1440. What program do I use to connect to the macbook at full (1920x1080) resolution. I can use remote desktop and connect from the dell laptop to another dell laptop that has a 1440x900 max. resolution. However in case of Remote desktop connection I can expand the window to be 1920x1080. I'm using TightVNC viewer on Windows. Thanks

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• Help desk cannot respond to UAC prompts over Remote Assistance

  - by blsub6

  I'm trying to use the in-built Remote Assistance (RA) software in Windows 7 to support my users. I initiate a RA session with the user and ask to remotely control their desktop. They tick a little check box that says something to the effect of 'allow helper to respond to UAC prompts' and it pops up with a UAC prompt. The user cannot respond to the UAC prompt because they're not a local administrator - I am. Isn't that what that little check box is for??? I've found this on TechNet from back in '07 on Vista. From what I've found, I could disable UAC (terrible idea) or make all my users local administrators on their computers (yet another terrible idea). I'm hoping that MS has fixed this little oversight in Windows 7. Remote Assistance is completely useless to me if I can't respond to UAC prompts with my username and password

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• Remote connection to dynamic public ip & private ip addresses

  - by user53864

  Many times I connected to windows computer which has static public ip address via remote desktop over wan links. I'm wondering how could I connect to the remote computer that has dynamic public ip address & private ip addresses assigned. I've 2 systems at home: xp system-------connected to internet(dynamic public ip) & allowed other users to connected to the internet on the interface. windows vista system--------enabled dhcp on the interface to access internet from xp. How could I remotely connect from my office to the 'vista system'?. If I've a router/modem at my home it may be possible to allow the ports for the system but I don't. Any tips?

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• HP-UX -> Linux incremental remote backup

  - by stack_zen

  Hi. I've the need to setup a differential backup process from a range of remote HP-UXes to a central RHEL5 server. I'd happily go with rsync, problem is, stock HP-UX 11.11 has no built-in rsync and I don't have permissions to install any software on the remote stock HP-UXes. How should I approach this? HP-UX provides: fbackup (HP-UX exclusive) cpio (available in RHEL5, allows backing up only the files which changed, but always grabs the totality of the file) ssh remote_user@remote_host 'find /u01/engine/logs/ -type f -name "*.log" | cpio -o | gzip -' | cpio gunzip - | -idmv Those solutions don't really answer my incremental (bandwidth efficiency) problem do they?

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• Bash loop to move directories on a remote host via ssh

  - by I Forgot

  I'm trying to figure out a way to perform the following loop on a remote host via ssh. Basically it renames a series of directories to create a rotating backup. But it's local. I want it to work against directories on a remote host. while [ $n -gt 0 ]; do { src=$(($n-1)) dst=$n if [ -d /backup/$src ]; then { mv /backup/$src /backup/$dst; } fi; } ((n--)) done;

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• Remote desktop session ends abruptly with a "protocol error"

  - by Jon

  Intermittently we get a problem where a remote desktop session will get disconnected with the error message “Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again.” We are getting this with one server only which is running Windows Server 2008, connecting with Windows 7 clients. The session itself stays running, you just get disconnected, and you can try and reconnect. Sometimes you get in for a while then it will kick you out. We are connecting from Windows 7 clients. We have tried connecting using Cord on a Mac and this works fine, so it's not like the session itself is corrupted. One problem is that there are some critical applications running under the session (I know, let's not discuss the idiocy of that), so we cannot reset the session in any way during the working day – so any diagnostics must have minimum impact. Thanks, Jon

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• Need Boxee/Vista remote control recommendations

  - by gurun8

  I have an Acer Aspire X1200 (specs link below) desktop computer that I've installed Boxee on and it works great. And it looks like it's going to be a perfect computer for a media player. It's small with lots of hard drive space and even has a HDMI output on it. http://support.acer.com/acerpanam/desktop/0000/Acer/AspireX1200/AspireX1200sp2.shtml I also have a Harmony® 880 Advanced Universal Remote (specs link below) that I'd like to use with the Acer computer. www.logitech.com/en-us/440/372 My thought is that I need to get a USB remote control adapter, right? So I did a quick Google search and found products from $5 to hundreds of $$$. Does anyone have recommendations? Things you like/dislike about certain remotes? This Acer is running Vista and has a AMD LIVE!: Athlon X2 dual-core processor. 64 bit some times makes it a little more difficult. Thanks for the help.

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• Locking down remote desktop using AD GPO

  - by Brettski

  I am currently locking down a companies remote desktop access via a VPN. What I need to do is disable remote printing, file transfer and clipboard via active directory for the workstations that will be accessed. I am having trouble figuring out which GPO's are used to restrict this. My basic approach is to restrict VPN users to port 3389 so the will be able to access their work computers remotely but nothing else (I will look into layer 7 scanning later). With this I want to ensure they are unable to transfer and data via files, printing or the clipboard. The environment is Windows Server 2003

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• SSH + MysqlDump Remote Backup Script

  - by bundini

  I'm trying to issue a remote mysqldump command, redirect stdout to a dmp file, then tar that up. I'm a bit confused as to how to do the redirection bits over ssh: i.e. ssh [email protected] mysqldump $dbname -u admin -p > dbdump.dmp && tar cvzf dbdump.tar.gz dbdump.dmp Issues: 1) I'm not providing the password because I want it to prompt me. Will an ssh remote command deal with this? 2) What's the deal with the syntax? Do I want to use quotations, or don't I? What happens with the redirects and pipes? Do those have to be escaped or formatted in some special fashion.

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• Bootable and remote controllable imaging software?

  - by stefan.at.wpf

  I am looking for an imaging software, that one can boot from CD or usb stick (therefore without installing anything on the system!) and then control by some kind of remote desktop. So something like a combination of Acronis TrueImage's Bootable Media and Windows Remote Desktop. I don't even need to be able to store the backup on a network drive, as an external usb hdd is attached for these purposes. Background: A system that is normally controlled by SSH / command line and therefore has no keyboard/mouse connected that I could use to control Acronis TrueImage.

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• remote desktop connection help?

  - by robin agrahari

  sir, i have created a web application in eclipse,db2 database server is running on my pc.so i can access the web application through the address http://localhost:8080/LimsWeb i used team viewer software to establish a remote desktop connection. can my friend somehow connect to my pc so that when he types the above url in his browser he will be able to fetch the pages of the application. i was able to do this by connecting with remote desktop mode.but in that case my friend was able to use the application which i created running on my pc only and in the window provided by team viewer.i want that he can run the application on his own computer calling the given url from his own browser. please help

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• Remote Desktop Connection over VPN on mac

  - by Diego Faria

  I'm trying to connect to a Windows computer on over a VPN connection using Remote Desktop connection. I opened Network on mac and created a new connection. Interface: VPN. VPN Type: PPTP. I filled the inputs for server address, account name, password and applied. I connect the VPN and it connects. I open Remote Desktop Connection and put the IP of the machina i want to connect but it dont connect, a problem occurs saying that the machina may be turned off and etc. But in a windows machine I can connect there and the machine is up and running. On my mac I ping to the ip address that a want to connect and it has no response. I think that the vpn have a problem, is there a way for me to certificate that i am on the vpn network ? Whats going on?

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• OS X Windows Remote Desktop Client cache location

  - by stevekuo

  Where is the cache file located for Windows Remote Desktop Client for Mac OS X?

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• Add multi monitor option to remote desktop web access

  - by Eds

  I have a test environment for a remote desktop farm with a connection broker load balancing logins across remote desktop session host servers. All servers are built on Server 2012 R2. Using rd web access, we can access this farm from anywhere. When logging in via web access, you can choose the screen resolution or use full screen. If you have two monitors when selecting full screen, it will always use both your monitors. Does anyone know how to adjust the RDWeb page so that you can choose whether or not to use both your monitors? This option is in the GUI from RDP 6.1 onwards, so I would imagine there is a way to also add it the web access page.

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• Remote desktop to multiple windows machines on a LAN with dynamic IP

  - by kevyn

  Is it possible to use remote desktop to connect to multiple computers inside a network that has a dynamic IP address? I use a netgear WPN824 router which has dyndns onboard - but I currently use No-IP to control a single computer that I use most frequently. Every so often I need to get onto a couple of other computers in the network, but don't know how to go about this without logging onto one computer, and then starting another RDC session from that machine. What I would like to be able to do is connect to my router, and be able to see a list of connected devices, and then choose which to remote desktop onto. - I appreciate this probably is not be possible, but any other suggestions are welcome!

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• Remote desktop to my KVM virtual machine

  - by user6

  I've got a dedicated server running Debian 6. I've set up a windows 7 virtual machine using KVM. Now I'm trying to get Remote desktop working. I'm guessing i have to do some port forwarding. The virtual machine is in a NAT. Remote desktop is already set up on it (another virtual machine can connect). I've tried using the iptables and countless of virsh commands of which I'm not even sure what they did. Anyone knows how to get this working?

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• VNC-like remote control over home network

  - by Widor

  I'm aware of how to use VNC to share screens or grant remote control of your machine over the internet by using VNC or one of the web-based "go to my pc" type services. If two computers are connected to a router (i.e. standard home network), is there an easier way of viewing and controlling one computer from the other? I'd like to avoid going outside the LAN, onto the internet, then back in if possible. Both machines are Windows XP, but I'm not looking for Remote Desktop by the way.

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• Remote Software Solution that Acts as a Client

  - by Richard

  I am looking for something that I am not sure exists. I have a remote computer that will not allow incoming traffic due to ISP blocking of ports(basically double NAT situation that I am unable to get around). I am wondering if I have a computer acting as a client, is there any solution out there that will allow remote access to the computer. I do have other servers on the net that have static IP's that the computer could initiate a connection with. I am thinking of using Debian Linux, However computer is not built yet so OS is not overly important at this point.

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• Windows non-responsive during Remote Desktop connection

  - by pvieira

  This is Windows 7 Ultimate 64 bit. I use the command mstsc to establish a Remote Desktop connction to a remote server. The login window shows up, and while I'm entering the password the system almost freezes. Each character of the password takes 3 or 4 seconds to be accepted, and all other opened programs are not accessible. This behavior tends to happen only the first time I use mstsc. If I used it again moments later, everything is normal. Whar can be the cause of this problem?

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• Remote connection to dynamic public ip & private ip addresses

  - by user51737

  Many times I connected to windows computer which has static public ip address via remote desktop over wan links. I'm wondering how could I connect to the remote computer that has dynamic public ip address & private ip addresses assigned. I've 2 systems at home: xp system-------connected to internet(dynamic public ip) & allowed other users to connected to the internet on the interface. windows vista system--------enabled dhcp on the interface to access internet from xp. How could I remotely connect from my office to the 'vista system'?. If I've a router/modem at my home it may be possible to allow the ports for the system but I don't. Any tips?

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• How to increase Remote Desktop resolution?

  - by BugAlert

  I'm using Windows 7 on a PC and connect to it via Remote Desktop Connection for Mac by MS, using a Mac. On the Mac, I have a 27" Display with 2560 x 1440 px resolution. The PC has a high performance graphics card (one of those that needs an additional power supply). Both machines are connected via network cable to a router. So network should be insanely fast. However, the max resolution I can get is 1400 x 1050. The PC just has a old and bad 21" monitor connected to it. How can I increase the resolution to 2560 x 1440 to work fullscreen with the Apple LED Cinema Display via Remote Desktop? Maybe I shouldn't even ask, because I already experience some lag at the low resolution of 1400 x 1050. But I guess this can be resolved as well?

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