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  • SQL SERVER Four Posts on Removing the Bookmark Lookup Key Lookup

    In recent times I have observed that not many people have proper understanding of what is bookmark lookup or key lookup. Increasing numbers of the questions tells me that this is something developers are encountering every single day but have no idea how to deal with it. I have previously written three articles on this [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • ANTS Memory Profiler 7.0 Review

    - by Michael B. McLaughlin
    (This is my first review as a part of the GeeksWithBlogs.net Influencers program. It’s a program in which I (and the others who have been selected for it) get the opportunity to check out new products and services and write reviews about them. We don’t get paid for this, but we do generally get to keep a copy of the software or retain an account for some period of time on the service that we review. In this case I received a copy of Red Gate Software’s ANTS Memory Profiler 7.0, which was released in January. I don’t have any upgrade rights nor is my review guided, restrained, influenced, or otherwise controlled by Red Gate or anyone else. But I do get to keep the software license. I will always be clear about what I received whenever I do a review – I leave it up to you to decide whether you believe I can be objective. I believe I can be. If I used something and really didn’t like it, keeping a copy of it wouldn’t be worth anything to me. In that case though, I would simply uninstall/deactivate/whatever the software or service and tell the company what I didn’t like about it so they could (hopefully) make it better in the future. I don’t think it’d be polite to write up a terrible review, nor do I think it would be a particularly good use of my time. There are people who get paid for a living to review things, so I leave it to them to tell you what they think is bad and why. I’ll only spend my time telling you about things I think are good.) Overview of Common .NET Memory Problems When coming to land of managed memory from the wilds of unmanaged code, it’s easy to say to one’s self, “Wow! Now I never have to worry about memory problems again!” But this simply isn’t true. Managed code environments, such as .NET, make many, many things easier. You will never have to worry about memory corruption due to a bad pointer, for example (unless you’re working with unsafe code, of course). But managed code has its own set of memory concerns. For example, failing to unsubscribe from events when you are done with them leaves the publisher of an event with a reference to the subscriber. If you eliminate all your own references to the subscriber, then that memory is effectively lost since the GC won’t delete it because of the publishing object’s reference. When the publishing object itself becomes subject to garbage collection then you’ll get that memory back finally, but that could take a very long time depending of the life of the publisher. Another common source of resource leaks is failing to properly release unmanaged resources. When writing a class that contains members that hold unmanaged resources (e.g. any of the Stream-derived classes, IsolatedStorageFile, most classes ending in “Reader” or “Writer”), you should always implement IDisposable, making sure to use a properly written Dispose method. And when you are using an instance of a class that implements IDisposable, you should always make sure to use a 'using' statement in order to ensure that the object’s unmanaged resources are disposed of properly. (A ‘using’ statement is a nicer, cleaner looking, and easier to use version of a try-finally block. The compiler actually translates it as though it were a try-finally block. Note that Code Analysis warning 2202 (CA2202) will often be triggered by nested using blocks. A properly written dispose method ensures that it only runs once such that calling dispose multiple times should not be a problem. Nonetheless, CA2202 exists and if you want to avoid triggering it then you should write your code such that only the innermost IDisposable object uses a ‘using’ statement, with any outer code making use of appropriate try-finally blocks instead). Then, of course, there are situations where you are operating in a memory-constrained environment or else you want to limit or even eliminate allocations within a certain part of your program (e.g. within the main game loop of an XNA game) in order to avoid having the GC run. On the Xbox 360 and Windows Phone 7, for example, for every 1 MB of heap allocations you make, the GC runs; the added time of a GC collection can cause a game to drop frames or run slowly thereby making it look bad. Eliminating allocations (or else minimizing them and calling an explicit Collect at an appropriate time) is a common way of avoiding this (the other way is to simplify your heap so that the GC’s latency is low enough not to cause performance issues). ANTS Memory Profiler 7.0 When the opportunity to review Red Gate’s recently released ANTS Memory Profiler 7.0 arose, I jumped at it. In order to review it, I was given a free copy (which does not include upgrade rights for future versions) which I am allowed to keep. For those of you who are familiar with ANTS Memory Profiler, you can find a list of new features and enhancements here. If you are an experienced .NET developer who is familiar with .NET memory management issues, ANTS Memory Profiler is great. More importantly still, if you are new to .NET development or you have no experience or limited experience with memory profiling, ANTS Memory Profiler is awesome. From the very beginning, it guides you through the process of memory profiling. If you’re experienced and just want dive in however, it doesn’t get in your way. The help items GAHSFLASHDAJLDJA are well designed and located right next to the UI controls so that they are easy to find without being intrusive. When you first launch it, it presents you with a “Getting Started” screen that contains links to “Memory profiling video tutorials”, “Strategies for memory profiling”, and the “ANTS Memory Profiler forum”. I’m normally the kind of person who looks at a screen like that only to find the “Don’t show this again” checkbox. Since I was doing a review, though, I decided I should examine them. I was pleasantly surprised. The overview video clocks in at three minutes and fifty seconds. It begins by showing you how to get started profiling an application. It explains that profiling is done by taking memory snapshots periodically while your program is running and then comparing them. ANTS Memory Profiler (I’m just going to call it “ANTS MP” from here) analyzes these snapshots in the background while your application is running. It briefly mentions a new feature in Version 7, a new API that give you the ability to trigger snapshots from within your application’s source code (more about this below). You can also, and this is the more common way you would do it, take a memory snapshot at any time from within the ANTS MP window by clicking the “Take Memory Snapshot” button in the upper right corner. The overview video goes on to demonstrate a basic profiling session on an application that pulls information from a database and displays it. It shows how to switch which snapshots you are comparing, explains the different sections of the Summary view and what they are showing, and proceeds to show you how to investigate memory problems using the “Instance Categorizer” to track the path from an object (or set of objects) to the GC’s root in order to find what things along the path are holding a reference to it/them. For a set of objects, you can then click on it and get the “Instance List” view. This displays all of the individual objects (including their individual sizes, values, etc.) of that type which share the same path to the GC root. You can then click on one of the objects to generate an “Instance Retention Graph” view. This lets you track directly up to see the reference chain for that individual object. In the overview video, it turned out that there was an event handler which was holding on to a reference, thereby keeping a large number of strings that should have been freed in memory. Lastly the video shows the “Class List” view, which lets you dig in deeply to find problems that might not have been clear when following the previous workflow. Once you have at least one memory snapshot you can begin analyzing. The main interface is in the “Analysis” tab. You can also switch to the “Session Overview” tab, which gives you several bar charts highlighting basic memory data about the snapshots you’ve taken. If you hover over the individual bars (and the individual colors in bars that have more than one), you will see a detailed text description of what the bar is representing visually. The Session Overview is good for a quick summary of memory usage and information about the different heaps. You are going to spend most of your time in the Analysis tab, but it’s good to remember that the Session Overview is there to give you some quick feedback on basic memory usage stats. As described above in the summary of the overview video, there is a certain natural workflow to the Analysis tab. You’ll spin up your application and take some snapshots at various times such as before and after clicking a button to open a window or before and after closing a window. Taking these snapshots lets you examine what is happening with memory. You would normally expect that a lot of memory would be freed up when closing a window or exiting a document. By taking snapshots before and after performing an action like that you can see whether or not the memory is really being freed. If you already know an area that’s giving you trouble, you can run your application just like normal until just before getting to that part and then you can take a few strategic snapshots that should help you pin down the problem. Something the overview didn’t go into is how to use the “Filters” section at the bottom of ANTS MP together with the Class List view in order to narrow things down. The video tutorials page has a nice 3 minute intro video called “How to use the filters”. It’s a nice introduction and covers some of the basics. I’m going to cover a bit more because I think they’re a really neat, really helpful feature. Large programs can bring up thousands of classes. Even simple programs can instantiate far more classes than you might realize. In a basic .NET 4 WPF application for example (and when I say basic, I mean just MainWindow.xaml with a button added to it), the unfiltered Class List view will have in excess of 1000 classes (my simple test app had anywhere from 1066 to 1148 classes depending on which snapshot I was using as the “Current” snapshot). This is amazing in some ways as it shows you how in stark detail just how immensely powerful the WPF framework is. But hunting through 1100 classes isn’t productive, no matter how cool it is that there are that many classes instantiated and doing all sorts of awesome things. Let’s say you wanted to examine just the classes your application contains source code for (in my simple example, that would be the MainWindow and App). Under “Basic Filters”, click on “Classes with source” under “Show only…”. Voilà. Down from 1070 classes in the snapshot I was using as “Current” to 2 classes. If you then click on a class’s name, it will show you (to the right of the class name) two little icon buttons. Hover over them and you will see that you can click one to view the Instance Categorizer for the class and another to view the Instance List for the class. You can also show classes based on which heap they live on. If you chose both a Baseline snapshot and a Current snapshot then you can use the “Comparing snapshots” filters to show only: “New objects”; “Surviving objects”; “Survivors in growing classes”; or “Zombie objects” (if you aren’t sure what one of these means, you can click the helpful “?” in a green circle icon to bring up a popup that explains them and provides context). Remember that your selection(s) under the “Show only…” heading will still apply, so you should update those selections to make sure you are seeing the view you want. There are also links under the “What is my memory problem?” heading that can help you diagnose the problems you are seeing including one for “I don’t know which kind I have” for situations where you know generally that your application has some problems but aren’t sure what the behavior you have been seeing (OutOfMemoryExceptions, continually growing memory usage, larger memory use than expected at certain points in the program). The Basic Filters are not the only filters there are. “Filter by Object Type” gives you the ability to filter by: “Objects that are disposable”; “Objects that are/are not disposed”; “Objects that are/are not GC roots” (GC roots are things like static variables); and “Objects that implement _______”. “Objects that implement” is particularly neat. Once you check the box, you can then add one or more classes and interfaces that an object must implement in order to survive the filtering. Lastly there is “Filter by Reference”, which gives you the option to pare down the list based on whether an object is “Kept in memory exclusively by” a particular item, a class/interface, or a namespace; whether an object is “Referenced by” one or more of those choices; and whether an object is “Never referenced by” one or more of those choices. Remember that filtering is cumulative, so anything you had set in one of the filter sections still remains in effect unless and until you go back and change it. There’s quite a bit more to ANTS MP – it’s a very full featured product – but I think I touched on all of the most significant pieces. You can use it to debug: a .NET executable; an ASP.NET web application (running on IIS); an ASP.NET web application (running on Visual Studio’s built-in web development server); a Silverlight 4 browser application; a Windows service; a COM+ server; and even something called an XBAP (local XAML browser application). You can also attach to a .NET 4 process to profile an application that’s already running. The startup screen also has a large number of “Charting Options” that let you adjust which statistics ANTS MP should collect. The default selection is a good, minimal set. It’s worth your time to browse through the charting options to examine other statistics that may also help you diagnose a particular problem. The more statistics ANTS MP collects, the longer it will take to collect statistics. So just turning everything on is probably a bad idea. But the option to selectively add in additional performance counters from the extensive list could be a very helpful thing for your memory profiling as it lets you see additional data that might provide clues about a particular problem that has been bothering you. ANTS MP integrates very nicely with all versions of Visual Studio that support plugins (i.e. all of the non-Express versions). Just note that if you choose “Profile Memory” from the “ANTS” menu that it will launch profiling for whichever project you have set as the Startup project. One quick tip from my experience so far using ANTS MP: if you want to properly understand your memory usage in an application you’ve written, first create an “empty” version of the type of project you are going to profile (a WPF application, an XNA game, etc.) and do a quick profiling session on that so that you know the baseline memory usage of the framework itself. By “empty” I mean just create a new project of that type in Visual Studio then compile it and run it with profiling – don’t do anything special or add in anything (except perhaps for any external libraries you’re planning to use). The first thing I tried ANTS MP out on was a demo XNA project of an editor that I’ve been working on for quite some time that involves a custom extension to XNA’s content pipeline. The first time I ran it and saw the unmanaged memory usage I was convinced I had some horrible bug that was creating extra copies of texture data (the demo project didn’t have a lot of texture data so when I saw a lot of unmanaged memory I instantly figured I was doing something wrong). Then I thought to run an empty project through and when I saw that the amount of unmanaged memory was virtually identical, it dawned on me that the CLR itself sits in unmanaged memory and that (thankfully) there was nothing wrong with my code! Quite a relief. Earlier, when discussing the overview video, I mentioned the API that lets you take snapshots from within your application. I gave it a quick trial and it’s very easy to integrate and make use of and is a really nice addition (especially for projects where you want to know what, if any, allocations there are in a specific, complicated section of code). The only concern I had was that if I hadn’t watched the overview video I might never have known it existed. Even then it took me five minutes of hunting around Red Gate’s website before I found the “Taking snapshots from your code" article that explains what DLL you need to add as a reference and what method of what class you should call in order to take an automatic snapshot (including the helpful warning to wrap it in a try-catch block since, under certain circumstances, it can raise an exception, such as trying to call it more than 5 times in 30 seconds. The difficulty in discovering and then finding information about the automatic snapshots API was one thing I thought could use improvement. Another thing I think would make it even better would be local copies of the webpages it links to. Although I’m generally always connected to the internet, I imagine there are more than a few developers who aren’t or who are behind very restrictive firewalls. For them (and for me, too, if my internet connection happens to be down), it would be nice to have those documents installed locally or to have the option to download an additional “documentation” package that would add local copies. Another thing that I wish could be easier to manage is the Filters area. Finding and setting individual filters is very easy as is understanding what those filter do. And breaking it up into three sections (basic, by object, and by reference) makes sense. But I could easily see myself running a long profiling session and forgetting that I had set some filter a long while earlier in a different filter section and then spending quite a bit of time trying to figure out why some problem that was clearly visible in the data wasn’t showing up in, e.g. the instance list before remembering to check all the filters for that one setting that was only culling a few things from view. Some sort of indicator icon next to the filter section names that appears you have at least one filter set in that area would be a nice visual clue to remind me that “oh yeah, I told it to only show objects on the Gen 2 heap! That’s why I’m not seeing those instances of the SuperMagic class!” Something that would be nice (but that Red Gate cannot really do anything about) would be if this could be used in Windows Phone 7 development. If Microsoft and Red Gate could work together to make this happen (even if just on the WP7 emulator), that would be amazing. Especially given the memory constraints that apps and games running on mobile devices need to work within, a good memory profiler would be a phenomenally helpful tool. If anyone at Microsoft reads this, it’d be really great if you could make something like that happen. Perhaps even a (subsidized) custom version just for WP7 development. (For XNA games, of course, you can create a Windows version of the game and use ANTS MP on the Windows version in order to get a better picture of your memory situation. For Silverlight on WP7, though, there’s quite a bit of educated guess work and WeakReference creation followed by forced collections in order to find the source of a memory problem.) The only other thing I found myself wanting was a “Back” button. Between my Windows Phone 7, Zune, and other things, I’ve grown very used to having a “back stack” that lets me just navigate back to where I came from. The ANTS MP interface is surprisingly easy to use given how much it lets you do, and once you start using it for any amount of time, you learn all of the different areas such that you know where to go. And it does remember the state of the areas you were previously in, of course. So if you go to, e.g., the Instance Retention Graph from the Class List and then return back to the Class List, it will remember which class you had selected and all that other state information. Still, a “Back” button would be a welcome addition to a future release. Bottom Line ANTS Memory Profiler is not an inexpensive tool. But my time is valuable. I can easily see ANTS MP saving me enough time tracking down memory problems to justify it on a cost basis. More importantly to me, knowing what is happening memory-wise in my programs and having the confidence that my code doesn’t have any hidden time bombs in it that will cause it to OOM if I leave it running for longer than I do when I spin it up real quickly for debugging or just to see how a new feature looks and feels is a good feeling. It’s a feeling that I like having and want to continue to have. I got the current version for free in order to review it. Having done so, I’ve now added it to my must-have tools and will gladly lay out the money for the next version when it comes out. It has a 14 day free trial, so if you aren’t sure if it’s right for you or if you think it seems interesting but aren’t really sure if it’s worth shelling out the money for it, give it a try.

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  • How To Use Regular Expressions for Data Validation and Cleanup

    You need to provide data validation at the server level for complex strings like phone numbers, email addresses, etc. You may also need to do data cleanup / standardization before moving it from source to target. Although SQL Server provides a fair number of string functions, the code developed with these built-in functions can become complex and hard to maintain or reuse. The Future of SQL Server Monitoring "Being web-based, SQL Monitor 2.0 enables you to check on your servers from almost any location" Jonathan Allen.Try SQL Monitor now.

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  • SQL SERVER – Weekly Series – Memory Lane – #035

    - by Pinal Dave
    Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Row Overflow Data Explanation  In SQL Server 2005 one table row can contain more than one varchar(8000) fields. One more thing, the exclusions has exclusions also the limit of each individual column max width of 8000 bytes does not apply to varchar(max), nvarchar(max), varbinary(max), text, image or xml data type columns. Comparison Index Fragmentation, Index De-Fragmentation, Index Rebuild – SQL SERVER 2000 and SQL SERVER 2005 An old but like a gold article. Talks about lots of concepts related to Index and the difference from earlier version to the newer version. I strongly suggest that everyone should read this article just to understand how SQL Server has moved forward with the technology. Improvements in TempDB SQL Server 2005 had come up with quite a lots of improvements and this blog post describes them and explains the same. If you ask me what is my the most favorite article from early career. I must point out to this article as when I wrote this one I personally have learned a lot of new things. Recompile All The Stored Procedure on Specific TableI prefer to recompile all the stored procedure on the table, which has faced mass insert or update. sp_recompiles marks stored procedures to recompile when they execute next time. This blog post explains the same with the help of a script.  2008 SQLAuthority Download – SQL Server Cheatsheet You can download and print this cheat sheet and use it for your personal reference. If you have any suggestions, please let me know and I will see if I can update this SQL Server cheat sheet. Difference Between DBMS and RDBMS What is the difference between DBMS and RDBMS? DBMS – Data Base Management System RDBMS – Relational Data Base Management System or Relational DBMS High Availability – Hot Add Memory Hot Add CPU and Hot Add Memory are extremely interesting features of the SQL Server, however, personally I have not witness them heavily used. These features also have few restriction as well. I blogged about them in detail. 2009 Delete Duplicate Rows I have demonstrated in this blog post how one can identify and delete duplicate rows. Interesting Observation of Logon Trigger On All Servers – Solution The question I put forth in my previous article was – In single login why the trigger fires multiple times; it should be fired only once. I received numerous answers in thread as well as in my MVP private news group. Now, let us discuss the answer for the same. The answer is – It happens because multiple SQL Server services are running as well as intellisense is turned on. Blog post demonstrates how we can do the same with the help of SQL scripts. Management Studio New Features I have selected my favorite 5 features and blogged about it. IntelliSense for Query Editing Multi Server Query Query Editor Regions Object Explorer Enhancements Activity Monitors Maximum Number of Index per Table One of the questions I asked in my user group was – What is the maximum number of Index per table? I received lots of answers to this question but only two answers are correct. Let us now take a look at them in this blog post. 2010 Default Statistics on Column – Automatic Statistics on Column The truth is, Statistics can be in a table even though there is no Index in it. If you have the auto- create and/or auto-update Statistics feature turned on for SQL Server database, Statistics will be automatically created on the Column based on a few conditions. Please read my previously posted article, SQL SERVER – When are Statistics Updated – What triggers Statistics to Update, for the specific conditions when Statistics is updated. 2011 T-SQL Scripts to Find Maximum between Two Numbers In this blog post there are two different scripts listed which demonstrates way to find the maximum number between two numbers. I need your help, which one of the script do you think is the most accurate way to find maximum number? Find Details for Statistics of Whole Database – DMV – T-SQL Script I was recently asked is there a single script which can provide all the necessary details about statistics for any database. This question made me write following script. I was initially planning to use sp_helpstats command but I remembered that this is marked to be deprecated in future. 2012 Introduction to Function SIGN SIGN Function is very fundamental function. It will return the value 1, -1 or 0. If your value is negative it will return you negative -1 and if it is positive it will return you positive +1. Let us start with a simple small example. Template Browser – A Very Important and Useful Feature of SSMS Templates are like a quick cheat sheet or quick reference. Templates are available to create objects like databases, tables, views, indexes, stored procedures, triggers, statistics, and functions. Templates are also available for Analysis Services as well. The template scripts contain parameters to help you customize the code. You can Replace Template Parameters dialog box to insert values into the script. An invalid floating point operation occurred If you run any of the above functions they will give you an error related to invalid floating point. Honestly there is no workaround except passing the function appropriate values. SQRT of a negative number will give you result in real numbers which is not supported at this point of time as well LOG of a negative number is not possible (because logarithm is the inverse function of an exponential function and the exponential function is NEVER negative). Validating Spatial Object with IsValidDetailed Function SQL Server 2012 has introduced the new function IsValidDetailed(). This function has made my life very easy. In simple words, this function will check if the spatial object passed is valid or not. If it is valid it will give information that it is valid. If the spatial object is not valid it will return the answer that it is not valid and the reason for the same. This makes it very easy to debug the issue and make the necessary correction. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Only a few places left for the SQL Social evening on 16th March

    - by simonsabin
    We've got over 50 people registered for the SQLSocial event on 16th March with Itzik Ben-Gan, Greg Low, Davide Mauri and Bill Vaughn I need to finalise numbers on early next week so if you want to come along please register asap, otherwise I can't promise that we'll have space for you. To register use he form on herehttp://sqlsocial.com/events.aspx. I look forward to hearing from you.

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  • Public EC Meeting Today at 15:00; new WebEx password

    - by Heather VanCura
    Update:  Public EC Meeting is today at 15:00 PST; note new WebEx meeting password is 12345; login from https://jcp.webex.com. Audio remains the same: +1 (866) 682-4770 (US) Conference code: 627-9803 Security code: 52732 ("JCPEC" on your phone handset) For global access numbers see http://www.intercall.com/oracle/access_numbers.htm Or +1 (408) 774-4073

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  • Display a JSON-string as a table

    - by Martin Aleksander
    I'm totally new to JSON, and have a json-string I need to display as a user-friendly table. I have this file, http://ish.tek.no/json_top_content.php?project_id=11&period=week, witch is showing ID-numbers for products (title) and the number of views. The Title-ID should be connected to this file; http://api.prisguide.no/export/product.php?id=158200 so I can get a table like this: ID | Product Name | Views 158200 | Samsung Galaxy SIII | 21049 How can I do this?

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  • Installed Ubuntu on a Intel I5 3330 (over a dh 77eb motherboard), networking fails

    - by Siddharth
    To my surprise network fails after Ubuntu installs. modprobe e1000, did not get networking to kick off modprobe e1000e, too did not load Searched for the drivers on the intel site, no linux drivers listed. lspci reports 00:19.0 Ethernet controller [0200]: Intel Corporation Device [8086:1503] (rev 04) Any idea on how to proceed ? Is there a place where I can map driver names (like e1000, e1000e) with the model numbers ?

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  • Web Based CRM For Banks.

    Banks have to make several transactions in a day; buyers have to give their email, phone numbers, address, names, social security number and credit card information. Huge amount of information is pro... [Author: James Wong - Computers and Internet - March 29, 2010]

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  • Remastersys problem with Ubuntu 12.04

    - by Vimal Kumar
    I successfully installed remastersys latest version for precise in Ubuntu 12.04 and created iso by executing backupmode. When installation in final stages I got the following error, "The username you entered is invalid. Note that usernames must start with a lowercase letter, which can be followed by any combination of numbers and more lower case letters." After it quit the installation. Can you help me to solve this problem? Regrads

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  • Why All The Hype Around Live Help?

    - by ruth.donohue
    I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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  • Data Quality Services Performance Best Practices Guide

    This guide details high-level performance numbers expected and a set of best practices on getting optimal performance when using Data Quality Services (DQS) in SQL Server 2012 with Cumulative Update 1. Schedule Azure backupsRed Gate’s Cloud Services makes it simple to create and schedule backups of your SQL Azure databases to Azure blob storage or Amazon S3. Try it for free today.

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  • The role of the Infrastructure DBA

    - by GavinPayneUK
    Do you have someone performing an Infrastructure DBA role within your organisation? Do you realise why today you now might need one? When I first started working with SQL Server there were three distinct roles in the SQL Server virtual team: developer , DBA and sysadmin . In my simple terms, the developer looked after the “code”: the schema, stored procedures, and any ETL to get data in, out or updated within the database. They could talk in business entity terms about Customer numbers, Product codes...(read more)

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  • The SSIS tuning tip that everyone misses

    - by Rob Farley
    I know that everyone misses this, because I’m yet to find someone who doesn’t have a bit of an epiphany when I describe this. When tuning Data Flows in SQL Server Integration Services, people see the Data Flow as moving from the Source to the Destination, passing through a number of transformations. What people don’t consider is the Source, getting the data out of a database. Remember, the source of data for your Data Flow is not your Source Component. It’s wherever the data is, within your database, probably on a disk somewhere. You need to tune your query to optimise it for SSIS, and this is what most people fail to do. I’m not suggesting that people don’t tune their queries – there’s plenty of information out there about making sure that your queries run as fast as possible. But for SSIS, it’s not about how fast your query runs. Let me say that again, but in bolder text: The speed of an SSIS Source is not about how fast your query runs. If your query is used in a Source component for SSIS, the thing that matters is how fast it starts returning data. In particular, those first 10,000 rows to populate that first buffer, ready to pass down the rest of the transformations on its way to the Destination. Let’s look at a very simple query as an example, using the AdventureWorks database: We’re picking the different Weight values out of the Product table, and it’s doing this by scanning the table and doing a Sort. It’s a Distinct Sort, which means that the duplicates are discarded. It'll be no surprise to see that the data produced is sorted. Obvious, I know, but I'm making a comparison to what I'll do later. Before I explain the problem here, let me jump back into the SSIS world... If you’ve investigated how to tune an SSIS flow, then you’ll know that some SSIS Data Flow Transformations are known to be Blocking, some are Partially Blocking, and some are simply Row transformations. Take the SSIS Sort transformation, for example. I’m using a larger data set for this, because my small list of Weights won’t demonstrate it well enough. Seven buffers of data came out of the source, but none of them could be pushed past the Sort operator, just in case the last buffer contained the data that would be sorted into the first buffer. This is a blocking operation. Back in the land of T-SQL, we consider our Distinct Sort operator. It’s also blocking. It won’t let data through until it’s seen all of it. If you weren’t okay with blocking operations in SSIS, why would you be happy with them in an execution plan? The source of your data is not your OLE DB Source. Remember this. The source of your data is the NCIX/CIX/Heap from which it’s being pulled. Picture it like this... the data flowing from the Clustered Index, through the Distinct Sort operator, into the SELECT operator, where a series of SSIS Buffers are populated, flowing (as they get full) down through the SSIS transformations. Alright, I know that I’m taking some liberties here, because the two queries aren’t the same, but consider the visual. The data is flowing from your disk and through your execution plan before it reaches SSIS, so you could easily find that a blocking operation in your plan is just as painful as a blocking operation in your SSIS Data Flow. Luckily, T-SQL gives us a brilliant query hint to help avoid this. OPTION (FAST 10000) This hint means that it will choose a query which will optimise for the first 10,000 rows – the default SSIS buffer size. And the effect can be quite significant. First let’s consider a simple example, then we’ll look at a larger one. Consider our weights. We don’t have 10,000, so I’m going to use OPTION (FAST 1) instead. You’ll notice that the query is more expensive, using a Flow Distinct operator instead of the Distinct Sort. This operator is consuming 84% of the query, instead of the 59% we saw from the Distinct Sort. But the first row could be returned quicker – a Flow Distinct operator is non-blocking. The data here isn’t sorted, of course. It’s in the same order that it came out of the index, just with duplicates removed. As soon as a Flow Distinct sees a value that it hasn’t come across before, it pushes it out to the operator on its left. It still has to maintain the list of what it’s seen so far, but by handling it one row at a time, it can push rows through quicker. Overall, it’s a lot more work than the Distinct Sort, but if the priority is the first few rows, then perhaps that’s exactly what we want. The Query Optimizer seems to do this by optimising the query as if there were only one row coming through: This 1 row estimation is caused by the Query Optimizer imagining the SELECT operation saying “Give me one row” first, and this message being passed all the way along. The request might not make it all the way back to the source, but in my simple example, it does. I hope this simple example has helped you understand the significance of the blocking operator. Now I’m going to show you an example on a much larger data set. This data was fetching about 780,000 rows, and these are the Estimated Plans. The data needed to be Sorted, to support further SSIS operations that needed that. First, without the hint. ...and now with OPTION (FAST 10000): A very different plan, I’m sure you’ll agree. In case you’re curious, those arrows in the top one are 780,000 rows in size. In the second, they’re estimated to be 10,000, although the Actual figures end up being 780,000. The top one definitely runs faster. It finished several times faster than the second one. With the amount of data being considered, these numbers were in minutes. Look at the second one – it’s doing Nested Loops, across 780,000 rows! That’s not generally recommended at all. That’s “Go and make yourself a coffee” time. In this case, it was about six or seven minutes. The faster one finished in about a minute. But in SSIS-land, things are different. The particular data flow that was consuming this data was significant. It was being pumped into a Script Component to process each row based on previous rows, creating about a dozen different flows. The data flow would take roughly ten minutes to run – ten minutes from when the data first appeared. The query that completes faster – chosen by the Query Optimizer with no hints, based on accurate statistics (rather than pretending the numbers are smaller) – would take a minute to start getting the data into SSIS, at which point the ten-minute flow would start, taking eleven minutes to complete. The query that took longer – chosen by the Query Optimizer pretending it only wanted the first 10,000 rows – would take only ten seconds to fill the first buffer. Despite the fact that it might have taken the database another six or seven minutes to get the data out, SSIS didn’t care. Every time it wanted the next buffer of data, it was already available, and the whole process finished in about ten minutes and ten seconds. When debugging SSIS, you run the package, and sit there waiting to see the Debug information start appearing. You look for the numbers on the data flow, and seeing operators going Yellow and Green. Without the hint, I’d sit there for a minute. With the hint, just ten seconds. You can imagine which one I preferred. By adding this hint, it felt like a magic wand had been waved across the query, to make it run several times faster. It wasn’t the case at all – but it felt like it to SSIS.

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  • This Wed, Reading - Service Broker, Indexing, Normalisation, Sets, RI and Locking, Surrogate Keys

    - by tonyrogerson
    Registration is a must so we know numbers and for security, register here: http://sqlserverfaq.com/events/213/Service-Broker-Intro-Guidance-Indexing-Selection-Usage-Fragmentation-etc-Normalisation-Surrogate-Keys-Locking-considerations.aspx Network, learn, ask a question, meet other folk, get fed - these are all things that happen at user group events. These events are a really great opportunity to socialise in an informal learning experience - if you want your own exposure then come and do a 1 -...(read more)

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  • Display comments from a Facebook page link on my site's post page

    - by kindofabigdeal
    I am not sure if this is doable, but whenever I post a bit of news on my site, I will post a link on my Facebook fan page. Lately, I've noticed the whole discussion is happening on Facebook, with comments there being way bigger in numbers than on my page. I notice FB has a Social Comments plugin. I was wondering if there was a way to embed comments from my Facebook fan page for a specific link with that plugin or any way otherwise?

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  • Cumulative Update packages for SQL Server 2008 are available now: CU7 for SQL2008 SP2 and CU2 for SQL2008 SP3

    - by ssqa.net
    Another instalment of Cumulative Update package for SQL Server 2008 SP3 is available now, which is CU2 and the build number is known as 10.00.5768.00. As usual this CU2 for SQL2008 SP3 contains hotfixes for issues that were fixed after the release of SQL Server 2008 Service Pack 3 (SP3). KBA2633143 list the following article numbers about more information on the fixes: VSTS bug number KB article number Description 794387 2522893 (http://support.microsoft.com/kb/2522893/ ) FIX: A backup operation...(read more)

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  • ICP License to the Chinese Gold Mine

    Today, business is booming in China, as the profits recorded by businesses in China are in mind blowing numbers. It is very tempting to invest in the Chinese SEO that has been predicted as offering sustainable growth that is very futuristic. Although one may consider, that the boom in Chinese SEO is hype, but it is definitely not fiction.

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  • Encouraging software engineers to track time

    - by M. Dudley
    How can I encourage my coworkers to track the time they spend resolving issues and implementing features? We have software to do this, but they just don't enter the numbers. I want the team to get better at providing project estimates by comparing our past estimates to actual time spent. I suspect that my coworkers don't see the personal benefit, since they're not often involved in project scheduling.

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  • Desktop Fun: Runic Style Fonts

    - by Asian Angel
    Most of the time regular fonts are just what you need for documents, invitations, or adding text to images. But what if you are in the mood for something unusual or unique to add that perfect touch? If you like older runic style writing, then enjoy finding some new favorites for your collection with our Runic Style Fonts collection. Temple photo by ShinyShiny. Note: To manage the fonts on your Windows 7, Vista, & XP systems see our article here. The Runic Style Fonts Sable Download Worn Manuscript Download JSL Ancient Download Antropos Download Cave Gyrl Download The Roman Runes Alliance Download Ancient Geek Download Troll Download Runish Quill MK *includes two font types Download DS RUNEnglish 2 Download Runes Written *includes two font types Download Wolves And Ravens Download Art Greco Download Dalek Download Glagolitic AOE Download Linear B Download Cartouche Download Greywolf Glyphs *includes 62 individual characters Note: This group represents A – Z in all capital letters. Note: This group represents A – Z in all lower case letters. Note: This group represents the numbers 0 – 9. Download Africain *includes 62 individual characters Note: This group represents A – Z in all capital letters. Note: This group represents A – Z in all lower case letters. Note: This group represents the numbers 0 – 9. Download Cave Writings *includes 52 individual characters Note: This group represents A – Z in all capital letters. Note: This group represents A – Z in all lower case letters. Download For more great ways to customize your computer be certain to look through our Desktop Fun section. Latest Features How-To Geek ETC HTG Projects: How to Create Your Own Custom Papercraft Toy How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk What is Camera Raw, and Why Would a Professional Prefer it to JPG? The How-To Geek Guide to Audio Editing: The Basics How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 Five Sleek Audi R8 Car Themes for Chrome and Iron MS Notepad Replacement Metapad Returns with a New Beta Version Spybot Search and Destroy Now Available as a Portable App (PortableApps.com) ShapeShifter: What Are Dreams? [Video] This Computer Runs on Geek Power Wallpaper Bones, Clocks, and Counters; A Look at the First 35,000 Years of Computing

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  • I see no LOBs!

    - by Paul White
    Is it possible to see LOB (large object) logical reads from STATISTICS IO output on a table with no LOB columns? I was asked this question today by someone who had spent a good fraction of their afternoon trying to work out why this was occurring – even going so far as to re-run DBCC CHECKDB to see if any corruption had taken place.  The table in question wasn’t particularly pretty – it had grown somewhat organically over time, with new columns being added every so often as the need arose.  Nevertheless, it remained a simple structure with no LOB columns – no TEXT or IMAGE, no XML, no MAX types – nothing aside from ordinary INT, MONEY, VARCHAR, and DATETIME types.  To add to the air of mystery, not every query that ran against the table would report LOB logical reads – just sometimes – but when it did, the query often took much longer to execute. Ok, enough of the pre-amble.  I can’t reproduce the exact structure here, but the following script creates a table that will serve to demonstrate the effect: IF OBJECT_ID(N'dbo.Test', N'U') IS NOT NULL DROP TABLE dbo.Test GO CREATE TABLE dbo.Test ( row_id NUMERIC IDENTITY NOT NULL,   col01 NVARCHAR(450) NOT NULL, col02 NVARCHAR(450) NOT NULL, col03 NVARCHAR(450) NOT NULL, col04 NVARCHAR(450) NOT NULL, col05 NVARCHAR(450) NOT NULL, col06 NVARCHAR(450) NOT NULL, col07 NVARCHAR(450) NOT NULL, col08 NVARCHAR(450) NOT NULL, col09 NVARCHAR(450) NOT NULL, col10 NVARCHAR(450) NOT NULL, CONSTRAINT [PK dbo.Test row_id] PRIMARY KEY CLUSTERED (row_id) ) ; The next script loads the ten variable-length character columns with one-character strings in the first row, two-character strings in the second row, and so on down to the 450th row: WITH Numbers AS ( -- Generates numbers 1 - 450 inclusive SELECT TOP (450) n = ROW_NUMBER() OVER (ORDER BY (SELECT 0)) FROM master.sys.columns C1, master.sys.columns C2, master.sys.columns C3 ORDER BY n ASC ) INSERT dbo.Test WITH (TABLOCKX) SELECT REPLICATE(N'A', N.n), REPLICATE(N'B', N.n), REPLICATE(N'C', N.n), REPLICATE(N'D', N.n), REPLICATE(N'E', N.n), REPLICATE(N'F', N.n), REPLICATE(N'G', N.n), REPLICATE(N'H', N.n), REPLICATE(N'I', N.n), REPLICATE(N'J', N.n) FROM Numbers AS N ORDER BY N.n ASC ; Once those two scripts have run, the table contains 450 rows and 10 columns of data like this: Most of the time, when we query data from this table, we don’t see any LOB logical reads, for example: -- Find the maximum length of the data in -- column 5 for a range of rows SELECT result = MAX(DATALENGTH(T.col05)) FROM dbo.Test AS T WHERE row_id BETWEEN 50 AND 100 ; But with a different query… -- Read all the data in column 1 SELECT result = MAX(DATALENGTH(T.col01)) FROM dbo.Test AS T ; …suddenly we have 49 LOB logical reads, as well as the ‘normal’ logical reads we would expect. The Explanation If we had tried to create this table in SQL Server 2000, we would have received a warning message to say that future INSERT or UPDATE operations on the table might fail if the resulting row exceeded the in-row storage limit of 8060 bytes.  If we needed to store more data than would fit in an 8060 byte row (including internal overhead) we had to use a LOB column – TEXT, NTEXT, or IMAGE.  These special data types store the large data values in a separate structure, with just a small pointer left in the original row. Row Overflow SQL Server 2005 introduced a feature called row overflow, which allows one or more variable-length columns in a row to move to off-row storage if the data in a particular row would otherwise exceed 8060 bytes.  You no longer receive a warning when creating (or altering) a table that might need more than 8060 bytes of in-row storage; if SQL Server finds that it can no longer fit a variable-length column in a particular row, it will silently move one or more of these columns off the row into a separate allocation unit. Only variable-length columns can be moved in this way (for example the (N)VARCHAR, VARBINARY, and SQL_VARIANT types).  Fixed-length columns (like INTEGER and DATETIME for example) never move into ‘row overflow’ storage.  The decision to move a column off-row is done on a row-by-row basis – so data in a particular column might be stored in-row for some table records, and off-row for others. In general, if SQL Server finds that it needs to move a column into row-overflow storage, it moves the largest variable-length column record for that row.  Note that in the case of an UPDATE statement that results in the 8060 byte limit being exceeded, it might not be the column that grew that is moved! Sneaky LOBs Anyway, that’s all very interesting but I don’t want to get too carried away with the intricacies of row-overflow storage internals.  The point is that it is now possible to define a table with non-LOB columns that will silently exceed the old row-size limit and result in ordinary variable-length columns being moved to off-row storage.  Adding new columns to a table, expanding an existing column definition, or simply storing more data in a column than you used to – all these things can result in one or more variable-length columns being moved off the row. Note that row-overflow storage is logically quite different from old-style LOB and new-style MAX data type storage – individual variable-length columns are still limited to 8000 bytes each – you can just have more of them now.  Having said that, the physical mechanisms involved are very similar to full LOB storage – a column moved to row-overflow leaves a 24-byte pointer record in the row, and the ‘separate storage’ I have been talking about is structured very similarly to both old-style LOBs and new-style MAX types.  The disadvantages are also the same: when SQL Server needs a row-overflow column value it needs to follow the in-row pointer a navigate another chain of pages, just like retrieving a traditional LOB. And Finally… In the example script presented above, the rows with row_id values from 402 to 450 inclusive all exceed the total in-row storage limit of 8060 bytes.  A SELECT that references a column in one of those rows that has moved to off-row storage will incur one or more lob logical reads as the storage engine locates the data.  The results on your system might vary slightly depending on your settings, of course; but in my tests only column 1 in rows 402-450 moved off-row.  You might like to play around with the script – updating columns, changing data type lengths, and so on – to see the effect on lob logical reads and which columns get moved when.  You might even see row-overflow columns moving back in-row if they are updated to be smaller (hint: reduce the size of a column entry by at least 1000 bytes if you hope to see this). Be aware that SQL Server will not warn you when it moves ‘ordinary’ variable-length columns into overflow storage, and it can have dramatic effects on performance.  It makes more sense than ever to choose column data types sensibly.  If you make every column a VARCHAR(8000) or NVARCHAR(4000), and someone stores data that results in a row needing more than 8060 bytes, SQL Server might turn some of your column data into pseudo-LOBs – all without saying a word. Finally, some people make a distinction between ordinary LOBs (those that can hold up to 2GB of data) and the LOB-like structures created by row-overflow (where columns are still limited to 8000 bytes) by referring to row-overflow LOBs as SLOBs.  I find that quite appealing, but the ‘S’ stands for ‘small’, which makes expanding the whole acronym a little daft-sounding…small large objects anyone? © Paul White 2011 email: [email protected] twitter: @SQL_Kiwi

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  • PASS Summit 2012 Day Two Keynote

    - by AllenMWhite
    Summit day two is upon us and we're anticipating another exciting keynote. Nice video of international attendees at the start of the keynote focusing on the global community. Doug McDowell came out and talked about how much great content is going on simultaneously at the Summit. In the last five years PASS has incorporated SQL Saturdays, 24 Hours of PASS, SQL Rally, Virtual Chapters, and doubled and maybe even quadrupled the membership numbers. Doug talked about applying the revenues into these programs...(read more)

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  • Prevent hotlinking of attachments

    - by reggie
    People are able to embed my forum's attachments (vbulletin). I tried to create an htaccess rule for the hotlinking, but it did not work. RewriteCond %{HTTP_REFERER} !^$ RewriteCond %{HTTP_REFERER} !^http://(www\.)?mydomain\.com.*$ [NC] RewriteRule attachmentid=\d+(\&d=\d*)?|\.([Gg][Ii][Ff]|[Jj][Pp][Gg])$ http://mydomain.com/antihotlink.jpeg [R] Is it not possible to check for numbers in regular expressions in htaccess files?

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