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• Customer Centricity: It's Not Easy, But Worth It

  - by tony.berk

  Defining customer centricity is relatively easy: focusing on the customer and their experiences and interactions with your company. Implementing a customer centric strategy is not so easy. We've highlighted customers who have focused on their customers and experienced great success including SJ, the Swedish rail operator, and Vopak, the world's largest provider of conditioned storage facilities for bulk liquids. In this interview with Stuart Lennie, President, Volvo IT, North America and VP, Volvo's Global Sales to Order Solutions Unit, we get the opportunity to learn from another company that is not just talking about the customer, but actually implementing the significant strategic shifts required to become customer centric. Volvo has developed a vision, a strategy and a methodology to keep existing customers by understanding what is important to them. To see other customer success stories, visit Siebel CRM Success. Click here, to learn more about Oracle's CRM products.

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• Cutting Subscriber Churn with Media Intelligence

  - by Oracle M&E

  There's lots of talk in media and entertainment companies about using "big data".  But it's often hard to see through the hype and understand how big data brings benefits in the real world.  How about being able to predict with 92% accuracy which subscribers intend to cancel their subscription - and put in place a renewal strategy to dramatically reduce that churn?  That's what Belgian media company De Persgroep has achieved with Oracle's Media Intelligence solution.  "One of the areas in which we're able to achieve beautiful results using big data is the churn prediction," De Persgroep's CIO Luc Verbist explains in a new Oracle video.  "Based on all the data that we collect on websites and all your behavior, payment behavior and so on, we're able to make a prediction model, which, with an accuracy of 92 percent, is able to predict that you probably won't renew your newspaper, anymore. So our approach to renewal is completely different to the people in that segment than towards the other people. And this has brought us a lot of value and a lot of customers who didn't stop their newspaper where else they would have done so." De Persgroep is using Oracle's Big Data Appliance, along with software from Oracle partner NGDATA to build up a detailed "DNA profile" of each individual customer, based on every interaction, in real time.  This means that any change in behavior - a drop in content consumption, a late subscription payment, a negative social media comment - is captured.  Applying advanced data modeling techniques automatically converts those raw interactions into data with real business meaning - like that customer's risk of churning. The very same data profile - comprising hundreds if individual dimensions - can simultaneously drive targeted marketing campaigns - informing audience about new content that's most relevant and encouraging them to subscribe.  It can power content recommendations and personalization right in the content sites and apps. And it can link directly into digital advertising networks via platforms like Oracle's BlueKai data management platform (DMP), to drive increased advertising CPMs. Using Oracle's Media Intelligence solution enables this across De Persgroep's business - comprising eight newspapers and 25 magazines published in Belgium and The Netherlands, and digital properties including websites with 6m daily unique visitors, along with TV and radio stations. "The company strategy is in fact a customer-centric strategy, so we want to get a 360-view about our customers, about our prospects. And the big data project helped us to achieve that goal," says Verbist. Using Oracle's Big Data Appliance to underpin the solution created huge savings.   "The selection of the Big Data Appliance was quite easy.  It was very quick to install, very easy to install, as well. And it was far cheaper than building our own Hadoop cluster. So it was in fact a non-brainer," Verbist explains. Applying Media Intelligence approach has yielded incredible results for De Persgroep, including: Improved products - with a new understanding of how readers are consuming print and digital content across the day Improved customer segmentation - driving a 6X improvement in customer prospecting and acquisition when contacting a specific segment Having the project up and running in three months And that has led to competitive benefits for De Persgroep, as Luc Verbist explains: "one of the results we saw since we started using big data is that we're able to increase the gap between we as the market leader, and the second [by] more than 20 percent."

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• Oracle Tutor: *** CAUTION to Word .docx Users ***

  - by [email protected]

  Microsoft released a security update KB969604 for Office 2007 (around June 2009) This update causes document variables within Word docx files to be scrambled. This update might still be pushed out via Office 2007 updates DO NOT save files as docx using MS OFFICE 2007 until you apply the MS hotfix # 970942 available here If you are using Windows XP with Office 2003 or Office 2000 and have installed an older Office 2007 compatibility pack, documents saved as docx may also cause the scrambled document variables. Installing the 2007 compatibility pack published on 1/6/2010 (version 4) will prevent the document variables from becoming corrupt. Those on Windows 2000 may not be able to install the latest compatibility pack, or the compatibility pack may not function properly. This situation will hopefully be rectified in the coming months. What is a document variable? Document variables store data inside the document, invisible to the user. The Tutor software uses them when converting the document to HTML and when creating the flowchart, just to name a couple of uses. How will you know if a document's variables are scrambled? The difficulty in diagnosing the issue is that the symptoms can take myriad forms. There isn't a single error message or a single feature that one can point to and say, "test for the problem by doing this." The best clue about the error is seeing any kind of string in an error message that has garbage characters, question marks, xml code snippets, or just nonsense. Such as "Language ?????????????xlr;lwlerkjl could not be found." It is also possible to see the corrupted data in the footers of the Word docs. And, just because the footers look correct does not mean that the document variables are not corrupted. The corruption problem does not occur in every document variable in the document, just some of them. Often it is less than a quarter of them. What is the difference between docx files and doc files? Office 2007 uses Office Open XML formats with .docx and .docm filename extensions. - Docx is an Office Open XML word document. - Docm is a macro enabled Office Open XML document. This means the file structure behind the scenes is quite different from the binary file formats used prior to Office 2007 such as .doc, .dot, .xls, and .ppt. Solution Summary: For Windows XP and Word 2007: Install the hotfix, or save files as *.doc For Windows XP and Word 2000 and 2003: Install the latest compatibility pack or save files as *.doc For Windows 2000 with Word 2000 or 2003, do not use any compatibility pack, save files as *.doc Emily Chorba Principle Product Manager for Oracle Tutor

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• BPM+SOA Governance Hands-On-Workshops 17.3. Hannover, 22.3. Hamburg, 24.3. Potsdam

  - by franziska.schneider(at)oracle.com

  Oracle Hands-on Workshop: Entdecken Sie die Flexibilität und Leistungsfähigkeit der BPM-Suite und dem Enterprise Repository. Geschäftprozessmodellierung (BPM) und -ausführung ist aufgrund leistungsfähiger und einfacher anzuwendender Tools für immer mehr Unternehmen eine sinnvolle Lösung. Ein wichtiger Aspekt dabei ist das reibungslose Zusammenspiel zwischen den Fachabteilungen und der Software-Entwicklung. Die Abstimmung zwischen der Fachabteilung, welche die Prozesse modelliert, und den Entwicklern, welche die Services bereitstellen, kann durch SOA-Governance Methodiken gesteuert werden. Dabei muss es nicht immer gleich ein umfassendes Governance-Modell sein, aber eine gewisse Abstimmung ist sinnvoll. In diesem Handson-Workshop soll ein gangbarer Mittelweg aufgezeigt werden. In den Workshops von Oracle können Sie sich mit Kollegen austauschen, sich die neueste Technik direkt von den Oracle Experten zeigen lassen und an praktischen Übungen teilnehmen. Auf dieser Veranstaltung sind Sie richtig, wenn Sie mit der Oracle BPM-Suite in die Modellierung von BPMN Geschäftsprozessen einsteigen möchten, das Oracle Enterprise Repository als zentrale Verwaltungsplattform kennenlernen möchten, lernen möchten, wie Sie Einblick in die Abhängigkeiten Ihrer SOA bekommen und wie Sie die Abstimmung zwischen IT und Fachbereich werkzeugunterstützt optimieren können. Nutzen Sie diese Chance, neue Kontakte zu knüpfen! Melden Sie sich hier gleich für die kostenlose Veranstaltung an.

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• Adatintegrációs rendezvény HOUG tagoknak, DW/BI és Database szakosztály

  - by user645740

  2011. június 29-én szerdán lesz a HOUG szervezet Oracle adatintegrációs rendezvénye. Részvételi feltétel: HOUG tagság! Ha HOUG tag, akkor azért jöjjön, ha Oracle felhasználó és még nem HOUG tag, akkor lépjen be gyorsan a HOUG egyesületbe! Témák: adatintegráció, ELT-ETL, OWB, ODI, GoldenGate, RAC, Active Data Guard, stb. Az Oracle Warehouse Buildernek sok felhasználója van Magyarországon, és nem csupán az adattárházas-BI környezetekben. Az ELT területen Oracle Data Integratorra fókuszál az Oracle, ami heterogén környezetekben kiválóan muködik, azaz nem csak Oracle adatbázisokkal. Katt ide: HOUG szervezet Oracle adatintegrációs rendezvénye.

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• Together at Last

  - by [email protected]

  OpenWorld, JavaOne, and Oracle Develop Get ready to converge on the ultimate IT convergence. Join us September 19-23 in San Francisco to attend Oracle OpenWorld, JavaOne, and Oracle Develop. With our new and complete technology stack apps-to-disk approach, there's something here for everyone. For all the nitty-gritty details, check out this recent article from Oracle Magazine. Better yet, reserve your place now on our registration page. We'll turn your visit to the city of the Golden Gate into a golden opportunity for your enterprise.

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• More Collateral to drive Remarketer Activity

  - by martin.morganti(at)oracle.com

  Over the last few months we have added a range of marketing materials to the Remarketer Level pages including an extensive set of Marketing Kits to support the Solution Kits previously available. As part of the continuing program, we have just added some additional training for Remarketers at no cost. In addition to the Oracle 1-Click Technology Products Guided Learning Path which explains about the program and how to position the products, we have added Oracle Database 11g 1-Click Technology Sales Guided Learning Path. This Learning path allows Remarketers to get access to more detailed training on the Oracle 11G database and so develop their understanding of the opportunities they could be benefiting from today, by reselling the 1-click products. This is in direct response to requests to make more training available to the Remarketers, so take the opportunity to let your Remarketer customers and prospects know about this additional training and how they can Jump Start a resell business with Oracle today with No Fees, No Barriers and No Excuses.

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• BI Publisher at OpenWorld 2012

  - by mdonohue

  For those going to OpenWorld, hope you can join us for any of the following Sessions, Hands On Labs or just stop by and visit us in the DEMOgrounds: Moscone South S-262 Oracle Business Intelligence Publisher Overview, What’s New, and What’s Planned Monday, 1-Oct 13:45 - 14:45Moscone South - 305Mike Donohue - Oraclewith Ed Farler - CSC Oracle Business Intelligence Publisher: Reporting for Oracle Applications Wednesday, 3-Oct 11:45 - 12:45Palace Hotel - RoseMike Donohue - OracleNote: new room to accommodate everyone who pre-registered Oracle Business Intelligence Publisher Best Practices: Be a Reporting Superstar Wednesday, 3-Oct 15:30 - 16:30Moscone South - 305Nikos Psomas & Klaus Fabian - Oracle Two sessions of the Hands on Lab:  Building Reports and Data Models in Oracle Business Intelligence Publisher Tuesday 2-Oct 17:00 - 18:00andThursday 4-Oct 11:15 - 12:15Marriott Marquis - Salon 5/6Nikos Psomas, Klaus Fabian & Kasturi Shekar -- Oracle You can also download the Focus on BI Publisher sheet that lists all Publisher related Sessions, Labs and DEMOground stations. Hope to see you there.

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• ODEE Green Field (Windows) Part 4 - Documaker

  - by AndyL-Oracle

  Welcome back! We're about nearing completion of our installation of Oracle Documaker Enterprise Edition ("ODEE") in a green field. In my previous post, I covered the installation of SOA Suite for WebLogic. Before that, I covered the installation of WebLogic, and Oracle 11g database - all of which constitute the prerequisites for installing ODEE. Naturally, if your environment already has a WebLogic server and Oracle database, then you can skip all those components and go straight for the heart of the installation of ODEE. The ODEE installation is comprised of two procedures, the first covers the installation, which is running the installer and answering some questions. This will lay down the files necessary to install into the tiers (e.g. database schemas, WebLogic domains, etcetera). The second procedure is to deploy the configuration files into the various components (e.g. deploy the database schemas, WebLogic domains, SOA composites, etcetera). I will segment my posts accordingly! Let's get started, shall we? Unpack the installation files into a temporary directory location. This should extract a zip file. Extract that zip file into the temporary directory location. Navigate to and execute the installer in Disk1/setup.exe. You may have to allow the program to run if User Account Control is enabled. Once the dialog below is displayed, click Next. Select your ODEE Home - inside this directory is where all the files will be deployed. For ease of support, I recommend using the default, however you can put this wherever you want. Click Next. Select the database type, database connection type – note that the database name should match the value used for the connection type (e.g. if using SID, then the name should be IDMAKER; if using ServiceName, the name should be “idmaker.us.oracle.com”). Verify whether or not you want to enable advanced compression. Note: if you are not licensed for Oracle 11g Advanced Compression option do not use this option! Terrible, terrible calamities will befall you if you do! Click Next. Enter the Documaker Admin user name (default "dmkr_admin" is recommended for support purposes) and set the password. Update the System name and ID (must be unique) if you want/need to - since this is a green field install you should be able to use the default System ID. The only time you'd change this is if you were, for some reason, installing a new ODEE system into an existing schema that already had a system. Click Next. Enter the Assembly Line user name (default "dmkr_asline" is recommended) and set the password. Update the Assembly Line name and ID (must be unique) if you want/need to - it's quite possible that at some point you will create another assembly line, in which case you have several methods of doing so. One is to re-run the installer, and in this case you would pick a different assembly line ID and name. Click Next. Note: you can set the DB folder if needed (typically you don’t – see ODEE Installation Guide for specifics. Select the appropriate Application Server type - in this case, our green field install is going to use WebLogic - set the username to weblogic (this is required) and specify your chosen password. This credential will be used to access the application server console/control panel. Keep in mind that there are specific criteria on password choices that are required by WebLogic, but are not enforced by the installer (e.g. must contain a number, must be of a certain length, etcetera). Choose a strong password. Set the connection information for the JMS server. Note that for the 12.3.x version, the installer creates a separate JVM (WebLogic managed server) that hosts the JMS server, whereas prior editions place the JMS server on the AdminServer.  You may also specify a separate URL to the JMS server in case you intend to move the JMS resources to a separate/different server (e.g. back to AdminServer). You'll need to provide a login principal and credentials - for simplicity I usually make this the same as the WebLogic domain user, however this is not a secure practice! Make your JMS principal different from the WebLogic principal and choose a strong password, then click Next. Specify the Hot Folder(s) (comma-delimited if more than one) - this is the directory/directories that is/are monitored by ODEE for jobs to process. Click Next. If you will be setting up an SMTP server for ODEE to send emails, you may configure the connection details here. The details required are simple: hostname, port, user/password, and the sender's address (e.g. emails will appear to be sent by the address shown here so if the recipient clicks "reply", this is where it will go). Click Next. If you will be using Oracle WebCenter:Content (formerly known as Oracle UCM) you can enable this option and set the endpoints/credentials here. If you aren't sure, select False - you can always go back and enable this later. I'm almost 76% certain there will be a post sometime in the future that details how to configure ODEE + WCC:C! Click Next. If you will be using Oracle UMS for sending MMS/text messages, you can enable and set the endpoints/credentials here. As with UCM, if you're not sure, don't enable it - you can always set it later. Click Next. On this screen you can change the endpoints for the Documaker Web Service (DWS), and the endpoints for approval processing in Documaker Interactive. The deployment process for ODEE will create 3 managed WebLogic servers for hosting various Documaker components (JMS, Interactive, DWS, Dashboard, Documaker Administrator, etcetera) and it will set the ports used for each of these services. In this screen you can change these values if you know how you want to deploy these managed servers - but for now we'll just accept the defaults. Click Next. Verify the installation details and click Install. You can save the installation into a response file if you need to (which might be useful if you want to rerun this installation in an unattended fashion). Allow the installation to progress... Click Next. You can save the response file if needed (e.g. in case you forgot to save it earlier!) Click Finish. That's it, you're done with the initial installation. Have a look around the ODEE_HOME that you just installed (remember we selected c:\oracle\odee_1?) and look at the files that are laid down. Don't change anything just yet! Stay tuned for the next segment where we complete and verify the installation. 

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• This week in the OTN Architect Center

  - by Bob Rhubart

  Updated every Monday, the Oracle Technology Network Architect Center is your one-stop for the latest content drawn from across the architect community. You find the articles and white papers, the latest ArchBeat Podcast, selected blog posts from community leaders, a list of events for architects, along with the latest information on Oracle products. Featured this week: A Fusion Applications Technical Overview A sample chapter from Managing Oracle Fusion Applications by Richard Bingham, new from Oracle Press. Oracle Optimized Solution for Lifecycle Content Management A new white paper from Donna Harland and Nick Kloski. Toronto Architect Day Panel Discussion - Part 2 The second of a four-part program featuring a live recording of the panel discussion from OTN Architect Day in Toronto, featuring Oracle ACE Director Cary Millsap, InfoQ.com editor and co-founder Floyd Marinescu, and members of Oracle's Enterprise Architecture team. Check it out: OTN Architect Center

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• What's On Tap for Tuesday

  - by Oracle OpenWorld Blog Team

   By Karen Shamban  What's on tap for Tuesday, October 2? Beside a visit or two to get a drink (coffee in the a.m., beer in the p.m.) at the Tap and Brew, that is?  Lots, of course. Registration Moscone West, Moscone South, Hilton San Francisco, 7:00 a.m. - 5:30 p.m. Westin St. Francis, 7:00 a.m. - 4:30 p.m. Oracle OpenWorld Keynote featuring Oracle Executive Vice President Thomas Kurian Moscone North Hall D, 8:00 a.m. - 9:45 a.m. Oracle OpenWorld Keynote featuring Oracle CEO Larry Ellison Moscone North Hall D, 2:45 p.m. - 4:30 p.m. Exhibition Halls Open Moscone North and Moscone West, 9:45 a.m. - 6:00 p.m. General Sessions Various times and locations Sessions, Demos, Labs, BOFs Various times and locations Oracle OpenWorld Music Festival Various times and locations Hope you're enjoying the conference, the networking, the energy, and the city!

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• New Content: Partner News and Workforce Management Special Report

  - by user462779

  Two new bits of content available on Profit Online: Oracle partner Edgewater Ranzal worked with customer High Sierra Energy to integrate Oracle Hyperion Enterprise Performance Management solutions with Oracle E-Business Suite and simplify an increasingly complex financial reporting system. "They needed to eliminate the older processes where 80% of the time was spent on collecting data and only 20% on analyzing the data.” --Bob Sanders, business development manager, Edgewater Ranzal. In a special report about Workforce Management, Profit wraps up a collection of recent content on the subject and looks at Oracle's recent agreement to acquire SelectMinds. “By adding SelectMinds to Oracle’s Talent Management Cloud, Oracle can help customers with a complete talent management solution, enabling streamlined recruiting practices, more quality referrals, faster employee on-boarding, and better performance.” --Thomas Kurian, Executive Vice President, Oracle Development More updates to come as we continue to add content to Profit Online on a regular basis. Thanks for reading!

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• Neue Spezialisierung, neues Glück!

  - by A&C Redaktion

  Spektakuläre News aus der Welt der Spezialisierungen: Das Oracle PartnerNetwork (OPN) bietet künftig eine Spezialisierung für Oracle Spatial. Bekannt gegeben wurde dies kürzlich auf der Location Intelligence and Oracle Spatial User Conference 2012 in Washington. Bei Oracle Spacial handelt es sich um eine besondere Option für die Oracle Database 11g Enterprise Edition. Sie bietet neuartige Möglichkeiten zur Unterstützung von räumlichen Applikationen, location-based Services und raumbezogenen Informationssystemen in Unternehmen. Konkret dient die Anwendung z. B. dazu, geographische Daten innerhalb der Datenbank zu managen. Die Möglichkeiten reichen vom automatisierten Erstellen von Karten über Facilities-Management bis hin zum Geopraphic Information System (GIS). Die Kriterien für diese besondere Spezialisierung finden sie auf der Webseite Oracle Spatial 11g Specialization Criteria. Oracle Spacial ist nur eine unter vielen möglichen Spezialisierungen, mit denen Partner offiziell zu anerkannten und ausgezeichneten Experten werden können. Einen Überblick über die Vorteile der Spezialisierung und die Wege dorthin finden Sie hier.Und dies ist der Link auf unsere deutsche Broschüre.

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• Critical Patch Updates During EBS 11i Exception to Sustaining Support Period

  - by Elke Phelps (Oracle Development)

  As previously blogged in the EBS 11i and 12.1 Support Timeline Changes entry, two important changes to the Oracle Lifetime Support policies were announced at Oracle OpenWorld 2012 - San Francisco.  These changes affect E-Business Suite Releases 11i and 12.1. Critical Patch Updates for EBS 11i during the Exception to Sustaining Support Period You may be wondering about the availability of Critical Patch Updates (CPU) for EBS 11i during the Exception to Sustaining Support period.  The following details the E-Business Suite Critical Patch Update support policy for EBS 11i during the Exception to Sustaining Support period: Oracle will continue to provide CPUs containing critical security fixes for E-Business Suite 11i.  CPUs will be packaged and released as as cumulative patches for both ATG RUP 6 and ATG RUP 7. As always, we try to minimize the number of patches and dependencies required for uptake of a CPU; however, there have been quite a few changes to the 11i baseline since its release.  For dependency reasons the 11i CPUs may require a higher number of files in order to bring them up to a consistent, stable, and well tested level. EBS 11i customer will continue to receive CPUs up to and including the October 2014 CPU. Where can I learn more? There are two interlocking policies that affect the E-Business Suite:  Oracle's Lifetime Support policies for each EBS release (timelines which were updated by this announcement), and the Error Correction Support policies (which state the minimum baselines for new patches). For more information about how these policies interact, see: Understanding Support Windows for E-Business Suite Releases What about E-Business Suite technology stack components? Things get more complicated when one considers individual techstack components such as Oracle Forms or the Oracle Database.  To learn more about the interlocking EBS+techstack component support windows, see these two articles: On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support: A Primer for E-Business Suite Users Where can I learn more about Critical Patch Updates?The Critical Patch Update Advisory is the starting point for relevant information. It includes a list of products affected, pointers to obtain the patches, a summary of the security vulnerabilities, and links to other important documents.  Related Articles EBS 11i and 12.1 Support Timeline Changes Frequently Asked Questions about Latest EBS Support Changes Extended Support Fees Waived for E-Business Suite 11i and 12.0

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• New MyOracleSupport (MOS)Interface Coming 13 July 2012

  - by user793553

  On July 13, 2012, we plan to upgrade the My Oracle Support HTML-based user interface (UI) with additional functionality that will allow those users remaining on the Flash-based user interface to switch over to the HTML version. Our goal is to provide a single-online support portal so that all My Oracle Support users can benefit from the same features and functionality. Prior to July 13, 2012, users of Oracle On Demand, Oracle CRM On Demand, Taleo, and Oracle Configuration Manager should continue accessing the My Oracle Support Flash-based user interface. After July 13, 2012, the above features and functionality to support these users will be available on the HTML interface. All other users of My Oracle Support can make the switch now. Benefits of using the HTML-based user interface include: Streamlined, three-step process for initiating new Service Requests (SRs) Single, consistent workflow for both hardware and software incidents Enhanced personalization and filtering within the user interface New accessibility features (enabling screen readers, large fonts, etc.) Additionally, please note Internet Explorer 6 (IE6) will no longer be supported. For further information, please check Doc ID 1385682.1

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• Plans for Java 7 and E-Business Suite Certification

  - by Steven Chan (Oracle Development)

  As of June 2012, Java 7 has not been certified yet with Oracle E-Business Suite.  EBS customers should continue to run JRE 6 on their Windows end-user desktops, and JDK 6 on their EBS servers. If a search engine has brought you to this article, please check the Certifications summary for our latest certified Java release. Our plans for certifying Java 7 for the E-Business Suite We plan on releasing the Java 7 certification for E-Business Suite customers in two phases: Phase 1: Certify JRE 7 for Windows end-user desktops Phase 2: Certify JDK 7 for server-based components When will Java 7 be certified with EBS? We're working on the first phase now. As usual, I cannot discuss release dates here, but you can monitor or subscribe to this blog for updates. Current known issues with JRE 7 in EBS environments Our current testing shows that there are known incompatibilities between JRE 7 and the Forms-invocation process in EBS environments.  We have been working directly with the Java division on this for a while now.  In the meantime, EBS customers should not deploy JRE 7 to their end-user Windows desktop clients. You should stick with JRE 1.6 for now.  But wait, you previously said... Older JRE certification announcements stated: Our standard policy is that all E-Business Suite customers can apply all JRE updates to end-user desktops from JRE 1.6.0_03 and higher.  We test all new JRE releases in parallel with the JRE development process, so all JRE releases are considered certified with the E-Business Suite on the same day that they're released by our Java team.  You do not need to wait for a certification announcement before applying new JRE releases to your EBS users' desktops. Yes, this is true.  This standard boilerplate text was written before JRE 7 was released, so there was no possibility of misunderstanding.  With the availability of JRE 7, that boilerplate needs to be revised to read: Our standard policy is that all E-Business Suite customers can apply all JRE updates to end-user desktops from JRE 1.6.0_03 and later updates on the 1.6 codeline.  We test all new JRE 1.6 releases in parallel with the JRE development process, so all new JRE 1.6 releases are considered certified with the E-Business Suite on the same day that they're released by our Java team.  You do not need to wait for a certification announcement before applying new JRE 1.6 releases to your EBS users' desktops. References Recommended Browsers for Oracle Applications 11i (Metalink Note 285218.1) Upgrading Sun JRE (Native Plug-in) with Oracle Applications 11i for Windows Clients (Metalink Note 290807.1) Recommended Browsers for Oracle Applications 12 (MetaLink Note 389422.1) Upgrading JRE Plugin with Oracle Applications R12 (MetaLink Note 393931.1) Related Articles Mismanaged Session Cookie Issue Fixed for EBS in JRE 1.6.0_23 Roundup: Oracle JInitiator 1.3 Desupported for EBS Customers in July 2009

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• OOW 12: Hardware and Software Engineered to Work Together

  - by kellsey.ruppel

  If you were among the thousands of folks that filled the Moscone Center Hall D last night to hear Larry Ellison’s keynote, this will be old news to you.  If you weren’t able to catch the session, Larry covered Oracle’s fundamentally different approach to delivering technology that is engineered to work together to give customers extreme performance, simplicity, and cost savings. As you many know, innovating for growth requires the right investments and the right technology. And Oracle is equipped and ready. If you are attending Oracle OpenWorld, you’ll want to be sure you don’t miss out on any of the following activities! Oracle OpenWorld Music Festival Oracle WebCenter Customer Appreciation Reception | Tues, Oct 2 | 6:30pm-9:30pm | RSVP Oracle WebCenter Strategy & Vision | Mon, Oct 1 | 10:45am-11:45am Oracle WebCenter Focus On Guide | Events, Activities, Hands on Labs & More!

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• New Exadata public references

  - by Javier Puerta

  The following customers are now public references for Exadata. Show your customers how other companies in their industries are leveraging Exadata to achieve their business objectives. MIGROS BANK - Financial Services - Switzerland Oracle EXADATA Database Machine + OBIEE 11gMigros Bank AG Makes Systems More Available and Improves Operational Insight and Analytics with a Scalable, Integrated Data Warehouse Success Story (English)Success Story(German) - Professional Services - United Arab Emirates Oracle EXADATA Database MachineTech Access Drives Compelling Proof-of-Concept Evaluations for Hardware Sales in Regions Largest Solutions CenterSuccess Story   - Saudi Arabia - Wholesale Distribution Oracle EXADATA Database Machine + OBIEE 11g Balubaid Group of Companies Reduces Help-Desk Complaints by 75%, Improves Business Continuity and System Response Success Story   - Nigeria - Communications Oracle EXADATA Database Machine Etisalat Accelerates Data Retrieval and Analysis by 99 Percent with Oracle Communications Data Model Running on Oracle Exadata Database Machine Oracle Press Release   ETISALAT BALUBAID GROUP TECH ACCESS

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• Database Insider - June 2014 issue now available

  - by Javier Puerta

  The June issue of the Database Insider newsletter is now available. (Full newsletter here) NEWS June 10: Oracle CEO Larry Ellison Live on the Future of Database Performance At a live webcast on June 10 at Oracle’s headquarters, Oracle CEO Larry Ellison is expected to announce the upcoming availability of Oracle Database In-Memory, which dramatically accelerates business decision-making by processing analytical queries in memory without requiring any changes to existing applications.Read More New Study Confirms Capital Expenditure Savings with Oracle Multitenant A new study finds that Oracle Multitenant, an option of Oracle Database 12c, drives significant savings in capital expenditures by enabling the consolidation of a large number of databases on the same number or fewer hardware resources.  Read More Read full newsletter here

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• Friday Spotlight: A Webcast You Do Not Want To Miss!

  - by Chris Kawalek

  Happy Friday! Today's Spotlight is about what promises to be an information packed webcast next week. We're really excited about it and hope that you are, too! Oracle Managed Cloud Services uses Oracle VM to serve up thousands of Oracle applications to thousands of end users every day. To do this, they utilize nearly 20,000 instances of Oracle VM. It's an amazing story of high availability in an unrelenting customer environment, and it's all powered by Oracle. You can leverage this team's experience in your own deployments to gain valuable insight and best practices. If you'd like to understand how well Oracle VM can scale for your organization, you do not want to miss this webcast. It is coming up this Tuesday at 10AM Pacific Time. Click the banner below to register and we hope to see you there! Oracle VM: Design Considerations for Enterprise-Scale Deployment  Tuesday, June 10, 2014 10:00 AM PDT / 1:00 PM EDT

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• Announcing an Upgrading How-To Technical Paper for WebLogic 11g

  - by Oracle Retail Documentation Team

  Oracle Retail has published a document on My Oracle Support (https://support.oracle.com) that provides you with guidance on how to upgrade from WebLogic11g 10.3.3 to WebLogic11g 10.3.4. The goal of this document is not to be a substitute for WebLogic documentation but to illustrate how Oracle Retail approached and performed its upgrade.   Doc ID: 1432575.1This document provides information about how to upgrade to WebLogic 10.3.4 and how to complete related component upgrades as well. Upgrading from WebLogic 10.3.3 to WebLogic 10.3.4 (rather than performing a separate WLS 10.3.4 installation) is recommended so that you do not have to port information and custom settings from your 10.3.3 installation. The paper addresses the following topics: High Level Steps for Applying WLS 10.3.4 Patch and 1.1.1.4.0 Patch Set JRockit Upgrade (optional for Linux and Sun OS only) WLS 10.3.4 Upgrade using Upgrade Installer SOA 11.1.1.4 Upgrade Forms 11.1.1.4 Upgrade Update DB Patch Assistant Post Patch Instructions Validation

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• Neue Marketing Kits für Hardware

  - by A&C Redaktion

  Die Oracle Marketing-Kit sind ein beliebtes Instrument zur Vertriebsunterstützung. Stetig erweitert enthalten sie den Textentwurf für Emailing, Landigpad und ein Telemarketing-Script. Jetzt sind brandneue Kits u.a. in Deutsch für folgende Hardware-Lösungen verfügbar: Server & Storage: Improve Database Capacity Management with Oracle Storage and Hybrid Columnar Compression Server & Storage: Accelerating Database Test & Development with Sun ZFS Storage Appliance Server & Storage: Upgrade SAN Storage to Oracle Pillar Axiom Server & Storage: SPARC Refresh with Oracle Solaris Operating System Server & Storage: SPARC Server Refresh: The Next Level of Datacenter Performance with Oracle’s New SPARC Servers Server & Storage: Oracle Server Virtualization Server & Storage: Oracle Desktop Virtualization

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• ???? - ????

  - by Steve He(???)

  ???? - ?????? Oracle?????“???? - Get Proactive”???????????????Oracle???????????,????????,????????????????????????“???? - Get Proactive”,????????,???????????????????????????????,????????????????????? ???????????,???????????????????,?????“???? - Resolve Series”???????????????,??????????????????????????????????????????,?????My Oracle Support??????????????????????????????,????????????????????,??My Oracle Support???????? ??????????9????????????????????,????????????????????,?????My Oracle Support????????“?? - RESOLVE”?????????????????????????????????????,??????,???????????????,??????????????,??????????????? ??????????Oracle????????,?????????????????????????,??????????????????,???????,??????????????????????????????????????????,????Oracle??????????????????????? ????. ???????????????????????

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• UniversalConnectionPoolManagerMBean already registered.

  - by Vladimir Bezugliy

  I have two web applications. Both of yhem use oracle.ucp.UniversalConnectionPool. When I deploy these applications on JBoss I get following exception: java.sql.SQLException: Unable to start the Universal Connection Pool: java.sql.SQLException: Unable to start the Universal Connection Pool: oracle.ucp.UniversalConnectionPoolException: MBean exception occurred while registering or unregistering the MBean at oracle.ucp.util.UCPErrorHandler.newSQLException(UCPErrorHandler.java:541) at oracle.ucp.jdbc.PoolDataSourceImpl.throwSQLException(PoolDataSourceImpl.java:588) at oracle.ucp.jdbc.PoolDataSourceImpl.startPool(PoolDataSourceImpl.java:277) at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:647) at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:614) at oracle.ucp.jdbc.PoolDataSourceImpl.getConnection(PoolDataSourceImpl.java:608) at org.springframework.jdbc.datasource.LazyConnectionDataSourceProxy.afterPropertiesSet(LazyConnectionDataSourceProxy.java:163) ... Caused by: java.sql.SQLException: Unable to start the Universal Connection Pool: oracle.ucp.UniversalConnectionPoolException: MBean exception occurred while registering or unregistering the MBean at oracle.ucp.util.UCPErrorHandler.newSQLException(UCPErrorHandler.java:541) at oracle.ucp.jdbc.PoolDataSourceImpl.throwSQLException(PoolDataSourceImpl.java:588) at oracle.ucp.jdbc.PoolDataSourceImpl.startPool(PoolDataSourceImpl.java:248) ... 212 more Caused by: oracle.ucp.UniversalConnectionPoolException: MBean exception occurred while registering or unregistering the MBean at oracle.ucp.util.UCPErrorHandler.newUniversalConnectionPoolException(UCPErrorHandler.java:421) at oracle.ucp.util.UCPErrorHandler.newUniversalConnectionPoolException(UCPErrorHandler.java:389) at oracle.ucp.admin.UniversalConnectionPoolManagerMBeanImpl.getUniversalConnectionPoolManagerMBean(UniversalConnectionPoolManagerMBeanImpl.java:148) at oracle.ucp.jdbc.PoolDataSourceImpl.startPool(PoolDataSourceImpl.java:243) ... 212 more Caused by: java.security.PrivilegedActionException: javax.management.InstanceAlreadyExistsException: oracle.ucp.admin:name=UniversalConnectionPoolManagerMBean already registered. at java.security.AccessController.doPrivileged(Native Method) at oracle.ucp.admin.UniversalConnectionPoolManagerMBeanImpl.getUniversalConnectionPoolManagerMBean(UniversalConnectionPoolManagerMBeanImpl.java:135) ... 213 more Caused by: javax.management.InstanceAlreadyExistsException: oracle.ucp.admin:name=UniversalConnectionPoolManagerMBean already registered. at org.jboss.mx.server.registry.BasicMBeanRegistry.add(BasicMBeanRegistry.java:756) at org.jboss.mx.server.registry.BasicMBeanRegistry.registerMBean(BasicMBeanRegistry.java:233) at sun.reflect.GeneratedMethodAccessor75.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157) at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96) at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:138) at org.jboss.mx.server.Invocation.invoke(Invocation.java:90) at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:140) at org.jboss.mx.server.Invocation.invoke(Invocation.java:90) at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264) at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668) at org.jboss.mx.server.MBeanServerImpl$3.run(MBeanServerImpl.java:1431) at java.security.AccessController.doPrivileged(Native Method) at org.jboss.mx.server.MBeanServerImpl.registerMBean(MBeanServerImpl.java:1426) at org.jboss.mx.server.MBeanServerImpl.registerMBean(MBeanServerImpl.java:376) at oracle.ucp.admin.UniversalConnectionPoolManagerMBeanImpl$2.run(UniversalConnectionPoolManagerMBeanImpl.java:141) ... 215 more Definition of data source bean: <bean id="oracleDataSource" class="oracle.ucp.jdbc.PoolDataSourceFactory" factory-method="getPoolDataSource"> <!-- hard coded properties --> <property name="connectionFactoryClassName" value="oracle.jdbc.pool.OracleDataSource" /> <property name="validateConnectionOnBorrow" value="true" /> <property name="connectionPoolName" value="ORACLE_CONNECTION_POOL" /> ... </bean> Does anyone know how to fix this problem?

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• Oracle: error while trying to use formulas

  - by Yazeed

  I created an element with an input value of type "Day" , when i write a formula i get this error. Any idea what's wrong? APP-FF-33232: EATC_EXTRA_DAYS_ENTRY_EFFECTIVE_DATE_ENTRY_VALUE has null or not found allowed, but no default set specified. Cause: If a Database Item has null allowed, or not found allowed, then the item must also specify a default set to be used to provide default values in the event of these occurring. The item named has one of these conditions allowed, but the default set column in the FF_DATABASE_ITEMS table is null. Action: Please refer to your local support representative. -

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