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• "Outlook must be online or connected to complete this action" windows XP, outlook 2007, connect to e

  - by bob franklin smith harriet

  Hey, I can't connect to an exchange server using windows XP and outlook 2007, using the "connect anywhere over HTTP" process, it has been working until recently and the user reports no recent changes to his environment. The error is "Outlook must be online or connected to complete this action" It will prompt me for the username and password which I can enter, then it will give the errorm however this only happens when I delete the account and enter all details for the excahnge server again. The client computer that is unable to connect using outlook can connect to the HTTPS mail service and login send/receive fine. Nobody else has reported issues. making a test environment with a clean install of XP and outlook 2007 gives the same error, but using windows 7 and outlook 2007 connects perfectly fine everytime. I also removed all passwords using control keymgr.dll which didnt help. Any assistance or ideas would be appreciated, at this point nothing I've tried from technet or google works <_<

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• Zantaz's EAS exchange archive product doesn't integrate with Outlook in Windows 7

  - by Chris Farmer

  I work at a place that uses Exchange with Outlook for mail, and they also use a product from Zantaz called "EAS" which does server-side archiving of old messages. One of the artifacts of this archival is that email attachments are missing from the archived messages when viewed in Outlook. EAS has a client tool that plugs into Outlook that enables easy retrieval of those archived messages and their attachments, but it doesn't seem to work when installed on Windows 7. I have no direct evidence of this, other than that it simply doesn't work on my Windows 7 machine, and some of our network support staff seem to corroborate this. The symptom is that Outlook seems to know nothing of the existence of this EAS app. The EAS app also has a system tray icon which is there and offers some minimal functionality, but the real goodness is the Outlook integration, which I sorely miss. So, my question is this: does anyone here know whether it's possible to coerce this EAS product into working correctly in Windows 7?

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• help with Outlook Exchange server and curl

  - by stib

  I work on a mac in a building full of PCs, and the IT department here doesn't have IMAP access turned on on the exchange servers. So I miss a lot of meetings because I don't get reminders because I access my mail via Outlook Web access. I had written a script to scrape my Outlook Web Access calendar and turn it into iCal format, so I could get my reminders via thunderbird or iCal.app. It basically downloaded the calendar page via curl, parsed the HTML and reformatted all the appointments as ical. it wasn't elegant, but it worked. Then they changed to outlook 2007, and it doesn't work any more. I have a sketchy knowledge of curl, and almost zero knowledge of how outlook works. Can anyone point me towards a reference for getting calendar info out of an exchange server without using outlook? If I can configure curl to get the HTML I will be happy, but if there's a more elegant way, such as getting the calendar info as XML I'll be delirious.

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• "Outlook must be online or connected to complete this action" windows XP, outlook 2007, connect to exchange using HTTP

  - by bob franklin smith harriet

  Hey, I can't connect to an exchange server using windows XP and outlook 2007, using the "connect anywhere over HTTP" process, it has been working until recently and the user reports no recent changes to his environment. The error is "Outlook must be online or connected to complete this action" It will prompt me for the username and password which I can enter, then it will give the errorm however this only happens when I delete the account and enter all details for the excahnge server again. The client computer that is unable to connect using outlook can connect to the HTTPS mail service and login send/receive fine. Nobody else has reported issues. making a test environment with a clean install of XP and outlook 2007 gives the same error, but using windows 7 and outlook 2007 connects perfectly fine everytime. I also removed all passwords using control keymgr.dll which didnt help. Any assistance or ideas would be appreciated, at this point nothing I've tried from technet or google works <_<

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• ldap sync with outlook

  - by Dr Casper Black

  I have a task to research the possibilities of LDAP as a centralized Address Book. I have setup a openLDAP on debian 5.07. I managed to search the LDAP contacts from MS Outlook 2007 (with some drawbacks like Outlook cant recognize street and organization fields). My question is, is it possible ,& how, to sync data on LDAP server with applications that support LDAP? I could not find any data on this topic. EDIT: The point is, to have a centralized list of contacts that can be sync with various applications, for instance Outlook, Thunderbird, Phonebook on mobile phones...etc The Question is, Is it possible to transfer (update) data on a client application from LDAP database and viceversa? So not to search LDAP server data, but to download contact that are not available in the client application (Outlook) and upload data to LDAP if the contact is in (Outlook) and not in LDAP database and the other way around, in other words synchronize.

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• Outlook items suddenly disapears from inbox after synchronization

  - by Jan Šotola

  We had some disk problems on Exchange server. We had to fix the Exchange 2007 using eseutil. Everything works fine excpet of following problem with one e-mail account: All inbox messages of mentioned e-mail account are fully accessible through the OWA. When any user creates new Outlook profile (using .OST mode) and starts synchronizing, all inbox messages are visible in the Outlook's inbox folder untill the Inbox synchronizing is completed. Once the synchronizing progress bar reaches 100% (and the Outlook starts synchronizing Sent items or another folder), most of messages disappears from the inbox view of the Outlook. The .OST file size does not reduce. New mails (delivered after Exchange server crash) remains all in the inbox. There is no special view or filter applied in the Outlook. The problem has been reproduced on two different computers (Vista+Office2007, Win7+Office2010). We assume there is some problem on the Exchange server but we don't know how to fix it. Can anybody give us some advice?

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• Fixing Outlook 2010's notorious 'Disabled Search Indexer' Add-in problem

  - by Muhimbi

  I have been impressed with the improvements in search introduced in Outlook 2010. Unfortunately, in the last week search has stopped working for me. I have tried all the obvious repair tasks such as repairing office, disabling all add-ins, rebuilding the index, compacting the PST, but no luck. It appears that 'mssphtb.dll' (Used by search) keeps crashing and as a result Outlook Disables it. I have tried re-enabling it, but Outlook immediately disables it again. I have had a look in the Windows Event Log as well, but Outlook does not appear to log any errors that occur when loading add-ins. A lot of people appear to have the same problem, but no fixes so far. I am considering installing Xobni, but I prefer to make Outlook work the way it is supposed to and not rely on 3rd party applications.

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• Where does Outlook 2007 store opened attachments temporarily?

  - by pelms

  If a 'friend' has double-clicked an Excel attachment from an Outlook 2007 email and worked on it, saved it and then closed Excel and the email, where would that file be lurking (assuming I haven't exited Outlook? I seem to remember Outlook 2003 putting stuff in %username%\Local Setings\Temporary Internet Files in OLK prefixed folders, but no sign of anything relevant looking in there. I'm he's on Windows XP. Update Temporary folder eventually found in: C:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.Outlook but need to navigate directly to this folder via pasting into 'Run...' dialog or Explorer to see it. Unfortunately, Outlook deletes the attchment when you close the email.

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• Outlook 2010 on Windows 7 crashes - ieframe.dll

  - by Bryan

  Outlook 2010 is crashing rather randomly, not at any specific time like opening a preview pane or message. Event viewer gives the following Faulting application name: OUTLOOK.EXE, version: 14.0.6131.5000, time stamp: 0x509b1020 Faulting module name: ieframe.dll, version: 9.0.8112.16464, time stamp: 0x50ec98f5 Similar events have been logged only with URLMON.DLL, but with ieframe.dll more frequent. I'm looking where to start with this problem, and I'm starting with running outlook in safe mode using Outlook /safe from the start menu. Further complicating this issue are 2 programs syncing email to other calenders. Should I start with these additional programs that are syncing email as being possible culprits? Or does this have to do with Internet Explorer because of the DLL associated with these crashes? I've tried regsvr32 with both DLL's mentioned, with ieframe being unsuccessful. So my question is: what's causing Outlook to crash?

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• Programmatically filtering contacts in Outlook 2010 Add-In

  - by Leon Havin

  I am trying to programmatically filter Outlook contacts in the Contacts folder in Outlook 2010. I followed DASL filter rules, but it seems working for Find function and throws exception when I assign this filter to view.Filter = FilterString. Any ideas what I am doing wrong? The correct result would display filtered contacts in the existing contacts view. Outlook.Application myApp = ThisAddIn.myApp; Outlook.NameSpace myNamespace = ThisAddIn.nSpace; Outlook.MAPIFolder myContactsFolder = ThisAddIn.contactsFolder; if (myContactsFolder == null) { Log.Verbose("Contacts folder not found"); return null; } Outlook.Items contactItems = ThisAddIn.contactItems; //use filter to take only contact and not DistListItem Outlook.Items outlookContacts = contactItems.Restrict("[MessageClass] = 'IPM.Contact'"); Outlook.ContactItem contact = null; int iOutlookContacts = contactItems.Count; if (iOutlookContacts > 0) { string FilterString = "[FullName]='" + param + "'"; // Find works with this filter contact = (Outlook.ContactItem)outlookContacts.Find(FilterString); if (contact != null) { // need to display in contacts search window Outlook.View currentView = myApp.ActiveExplorer().CurrentView; currentView.Filter = FilterString; // cannot parse exception occurs here currentView.Save(); currentView.Apply(); } }

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• Outlook 2007, how to stop replies from being sent if they meet criteria

  - by CChriss

  I have my college's email account auto-forwarded (they don't offer pop3 or imap) to my main gmail account so I don't have to go to their website to check for mail. That gmail account, and others, use pop3 down to my Outlook 2007. In my Outlook, I have a rule that puts mail sent to my @college address into a folder named Collegemail. Since the college email system lacks pop3 or imap, I have to go to their site to send a reply, so that the reply will be sent from my @college email address. The problem is that I cannot seem to get into the habit of going to my college's website to reply to those emails, so quite often I reply to them while in Outlook, which means my replies are sent "from" my main gmail address. How can I set up Outlook to either 1) disable replying to emails in the Collegemail folder or to emails where my college email address is in the original To: line, or else 2) set it to send those replies from a non-functional dummy account. The dummy account would be unable to send the email so the email would be stuck in the Outbox. (I already have the non-functional dummy account set up as Outlook's "Default" account. When I compose a new mail I have to deliberately pick one of my good accounts to send the new mail with, or else Outlook uses the default dummy account and the email stays in the Outbox with a Send error.) Thanks. Update: Anybody? Please help.

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• Problem with Outlook 2010 (SMTP AUTH LOGIN)

  - by Filipe YaBa Polido

  **IGNORE THIS QUESTION - SOLVED WITH A PYTHON SCRIPT available at: http://yabahaus.blogspot.com I have to connect one customer Outlook 2010 to a remote server on which I have either no right, neither way to talk to the sysadmin. This is the thing, after installing and reviewing the logs on Wireshark: Outlook Express: HELO machine AUTH LOGIN username base64 encoded password base64 encoded mails go through. Outlook 2010: HELO machine AUTH DIGEST-MD5 response from server Outlook sends just a * AUTH LOGIN password base64 encoded So... I can send mails in the same domain, but can't send outside, it gives me a relay denied message. My point is... Why the h**l Outlook 2010 doesn't send the username AND the password?! It can never login the right way :| With other versions of Outlook it works fine, and with OE works great, it auths and allows to send mail to a different domain. I've googled and nothing worked. I'm pretty sure that I'm not alone with this one. My last resort will be to configure a local proxy/server that relays to the original one :| Any help would be appreciated. Sorry my bad english as is not my natural language. Thanks.

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• Problem with Outlook 2010 (SMTP AUTH LOGIN)

  - by Filipe YaBa Polido

  I have to connect one customer Outlook 2010 to a remote server on which I have either no right, neither way to talk to the sysadmin. This is the thing, after installing and reviewing the logs on Wireshark: Outlook Express: HELO machine AUTH LOGIN username base64 encoded password base64 encoded mails go through. Outlook 2010: HELO machine AUTH DIGEST-MD5 response from server Outlook sends just a * AUTH LOGIN password base64 encoded So... I can send mails in the same domain, but can't send outside, it gives me a relay denied message. My point is... Why the h**l Outlook 2010 doesn't send the username AND the password?! It can never login the right way :| With other versions of Outlook it works fine, and with OE works great, it auths and allows to send mail to a different domain. I've googled and nothing worked. I'm pretty sure that I'm not alone with this one. My last resort will be to configure a local proxy/server that relays to the original one :| Any help would be appreciated. Sorry my bad english as is not my natural language. Thanks.

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• Outlook 2010: How do I mark one recurring event public?

  - by goober

  My office utilizes Outlook 2010 and Exchange for e-mail, and our calendars show free/busy information by default. Background I work from home once a week, so I have created an event that lists me as tentative for the entire workday, titled "Working from Home - Available Remotely". However, those attempting to schedule a meeting with me won't see this title, and therefore won't think they can schedule an event. As much as I'd like to get out meetings (!) it's important that folks be able to schedule with me. Question Is there a way to make the title/details public for this one recurring event so that when others attempt to schedule a meeting with me, Attempted Solutions I've tried creating a public calendar and sharing all the details of that calendar. However, all of my calendars are not included when someone wants to schedule with me, and so I'm shown as free unless someone specifically looks at my public calendar. I've Googled around, to no avail.

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• How do I create a rule in Outlook 2010 that moves emails without special headers to a folder?

  - by burnersk

  I like to create a rule in Outlook 2010 that moves emails not containing a special string within the email header field message-id to a folder. How to do that? Pattern: not contains "SPECIAL-STRING". Example E-Mail: ... Date: Fri, 1 Sep 2012 11:16:32 +0100 Message-ID: <bla.bla.bla@SPECIAL-NOT-STRING> MIME-Version: 1.0 ... Hi there :) Pattern matches because "SPECIAL-STRING" is not present (note there is a "NOT" between the words). Automatically moves those emails to folder INBOX/other-mails.

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• In Outlook 2013, the reading pane does not display images correctly for most emails (but does for some)

  - by smoldyr

  I am running Microsoft Office Outlook 2013 on Windows 7 Enterprise. When I click on an email in the list of messages, the preview of the message in the reading pane usually will not show the images contained in the email, but instead will show a red 'X'. Sometimes this red 'X' is followed by the text "The linked image cannot be displayed. The file may have been moved, renmaed, or deleted. Verify that the link points to the correct file and location." I am using an IMAP email account. The really strange thing is that for some emails, the images will display, although they take a long time to load. How can I make the images show up in the reading pane?

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• Why is Outlook 2007 resizing images in outgoing and incoming HTML email? How can I fix this?

  - by Mikuso

  In my Outlook 2007 client, embedded images in incoming emails appear resized when the message is viewed. The incoming images are resized to 198px wide, despite the original size. If it was larger, it will be shrunk; if it was smaller, it will be enlarged; the aspect ratio remains the same (the image is not stretched). This is local to my client only (i.e. another Outlook 2007 client reading the same IMAP inbox will see the image in the correct size. Similarly, viewing the email message in a browser will display the correct size). This happens regardless of whether width/height attributes are set on the image tag in the HTML. Zoom is set to 100% in my message window; text and other elements are not distorted from the original. In addition to this, outgoing HTML messages with images embedded in the same way are resized as they are sent. The outgoing images are all scaled to have a width of 247px. The source HTML of the outgoing message is changed after pressing Send so that the tag's width attribute is 247 pixels and the image file itself is also resized. These problems only occur with HTML messages; Rich Text messages do not have the same problem. I have already tried reinstalling Outlook and have it fully patched up to date. Why is this happening and how can I stop this?

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• Is it possible to set up rule in Outlook 2010 based on message class?

  - by BFDatabaseAdmin

  I recieve all the undeliverable reports for mailings sent from my company. Moving and cataloguing them can take a while, and it would be handy if I could create a rule that did that for me. The most robust way of doing this would seem to be to run a rule based on the Undeliverable message class. However, I can't see message class as an option anywhere in the advanced rules wizard, and Googling it is no help. EDIT: I already have a rule that searches for "Undeliverable" in the subject header of emails received and moves them, but this only affects traditional emails (i.e. those with a message class of "Message") and ignores actual undeliverable reports. Am I missing something obvious, or can this not be done?

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• Outlook 2011 Contact Import from CSV with Notes containing new lines / cr / lf

  - by Paul Hargreaves

  I'm trying to import several thousand contacts into Outlook 2011 for Mac. Everything is working well except the Notes field as I cannot figure out how to get new lines / carriage returns into it. There is no documentation for the exact format that Outlook supports. After searching the web and experimenting I have tried: Creating a single contact in Outlook with Notes containing several lines of text. I then export the contact to a csv, deleting the contact in Outlook, then re-import. All lines in Notes merge together :-/ Following tips I found such as containing new lines around quotes. e.g. http://creativyst.com/Doc/Articles/CSV/CSV01.htm (search for line-break) Switching the CSV format from DOS to Unix, experimenting using manually injected ctrl-characters such as ^M etc. I would include an example export/import but unfortunately the the new breaks included do not work well in a SU code block.

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• Outlook 2007 freezes my system when I start it says it is "synchonizing folders"

  - by buzz

  When I try to start Outlook 2007, my system freezes, and Outlook says it is "synchonizing folders". I don't use exchange, and haven't seen any answers online. I've tried turning off the exchange integration (right clicking my folders) Since doing the latter, there is no longer an icon in the system tray when this is frozen (there was before) UPDATE: It seems my anti-virus program (comodo) was what was actually locking during Outlook file synch. I disabled that, and things seemed to settle down.

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• Outlook close to tray

  - by David Lay

  Ok, I'm stuck using outlook in the office (but they let me use 2010 betas which are awsome, btw) and one thing I'll allways rant about outlook in any version is that when I press the X button it goes away. I mean, I know the X button is supposed to close the app, it's the standard and all that, but email is (sadly) very critical, as well as meeting requests and reminders, outlook should not be closed so freaking easily. I mean, Live Messenger is not so critical but it has this feature built in and on by default. Is there a way to close outlook to the tray, addons, vba, settings, reghack, anything? I know there is minimize to tray and I've been searching the web but could not find anything usefull.

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• Sending Adobe PDF attachments from Adobe Reader (in Outlook 2003) takes too long

  - by White Island

  I have a customer who is using Outlook 2003 (Microsoft Online Services) and Adobe reader 9+. When they send a PDF from Adobe reader to Outlook (via the Send as attachment to e-mail feature in Adobe), it freezes for 30 seconds to 5 minutes before the new e-mail pops up with the PDF attachment. I'm pretty sure the issue is on the Outlook side of things, as I've tried Adobe reader 8 and Foxit Reader with the same results (Windows XP/7 doesn't seem to make a difference, either). I tried Outlook in safe mode on the first (Win7) machine I was working on, and the e-mail attachment worked a lot faster, but when I tried to replicate the results on another machine, one wouldn't go into safe mode, the other didn't seem to show a difference. In an effort to fix the problem in Outlook normal mode, I tried disabling all add-ins, Com add-in (Office Communicator is the only one), reading pane, Word 2003 as e-mail editor... but none of these seemed to address the issue. Does anyone have any other ideas? I need to get this resolved as soon as possible, and it doesn't seem practical to make them run in safe mode. :P

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• Embedded Spotlight does not function in Outlook 2011

  - by syntaxcollector

  I have a rather strange problem. I manage a network of about 35 Mac, and we all recently switched from Mail.app to Outlook 2011 (Please don't debate this, I've already had this conversation ad nauseum) We are using network home directories (NHD) server from a Windows file server over the SMB protocol. The problem I'm having is Spotlight does not function inside of Outlook. But ONLY inside of Outlook. The global Spotlight can find all email and contacts with Outlook, but the embedded Spotlight cannot. As a test, I took one of my users and switched them from a network home directory to a portable home directory (PHD) (this means the home folder was copied to the local hard drive). This resulted in a working Spotlight within Outlook, as soon as I switched the user back to an NHD, however, it stopped working. I have already tried erasing the Spotlight index and killing the process to force re-indexing. I have exhausted all Spotlight troubleshooting, and since the global is working that is obviously not the issue. I believe it has something to do with the Spotlight plugin Microsoft wrote that is located in /Library/Spotlight. Any ideas?

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• Sending Adobe PDF attachments from Adobe Reader (in Outlook 2003) takes too long

  - by White Island

  I have a customer who is using Outlook 2003 (Microsoft Online Services) and Adobe reader 9+. When they send a PDF from Adobe reader to Outlook (via the Send as attachment to e-mail feature in Adobe), it freezes for 30 seconds to 5 minutes before the new e-mail pops up with the PDF attachment. I'm pretty sure the issue is on the Outlook side of things, as I've tried Adobe reader 8 and Foxit Reader with the same results (Windows XP/7 doesn't seem to make a difference, either). I tried Outlook in safe mode on the first (Win7) machine I was working on, and the e-mail attachment worked a lot faster, but when I tried to replicate the results on another machine, one wouldn't go into safe mode, the other didn't seem to show a difference. In an effort to fix the problem in Outlook normal mode, I tried disabling all add-ins, Com add-in (Office Communicator is the only one), reading pane, Word 2003 as e-mail editor... but none of these seemed to address the issue. Does anyone have any other ideas? I need to get this resolved as soon as possible, and it doesn't seem practical to make them run in safe mode. :P

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• Recover damaged Outlook PST file

  - by Amadeus45

  Hello, I have a problem with my old Outlook PST file. When I use it or import it, it makes Outlook crash. Do you know any tools to fix this kind of file ? I have Windows XP XP3 with Outlook 2007. Thanks in advance !

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