Determining if a visitor left your server
- by Jeepstone
We have an Apache server running a PHP website. The site is an e-commerce shop.
We currently use Barclays as the payment provider but are seeing a lot of customers drop out at the point at which we transfer them to the payment gateway (hosted with Barclays)
I can see specific instances in the shop where orders have been created but not paid/failed but I need to ascertain if the user has definitely left our server (or just failed to reach Barclays).
Is there anything in any of the server/access logs that states when a user transferred to a different domain?