Highlights From Interact '12 - Healthcare Industry User Group
- by John Webb
Last week the Oracle team traveled to Orlando for the 18th annual Healthcare Industry User Group (HIUG) conference, Interact '12. HIUG has over 3,000 members representing 180 organizations. While we now know the result on the SCOTUS ruling yesterday, the consensus at the conference last week was summed up well in the welcome note from HIUG President, Chris Ryzewski: "Regardless of the legal ruling on this administration's Patient Protection and Affordable Care Act we will undoubtedly be called upon to further reduce costs and be more efficient in every aspect of our business processes." Well put! Attendance exceeded previous years with several hundred attendees, over 100 sessions, and a trade show that numbered 40 booths. Most of the HIUG members use PeopleSoft applications and they tend to be full suite customers who use PeopleSoft broadly from HCM to Financials and Supply Chain. For many customers who have licensed PeopleSoft in the last year, it was their first experience with a very strong and collaborative user group. I had dinner with a provider who is rolling out PeopleSoft HCM and ERP to a nationwide system of forty hospitals. A key driver for this organization and others is how to leverage PeopleSoft applications to meet the cost reduction goals mentioned above. In the area of procurement, the topic of Supplier Contract Management attracted a lot of attention. Contract pricing and adherence to contracts throughout the procure to pay life cycle are key to meeting cost containment objectives. Customers were excited to see the new faceted search capabilities and usability of the upcoming PeopleSoft eProcurement release. The new Work Center concept was discussed in several areas including the Cost Reconciliation Work Center and the Supply Demand Work Center which enables healthcare specific functions around PAR counts and related replenishment activities. The latest Feature Pack of HCM 9.1 was demonstrated with the Talent Summary and Manager Dashboard. Customers were excited to see the major advances in self service available today. The Grants Special Interest Group focused quite a bit on the usage of PeopleSoft's Project Costing "Funds Distribution" feature, which can be used to manage capital projects funded by multiple agencies and sources. Along with the latest release of the Mobile Inventory solution that several hospitals have now implemented, a preview of new mobile applications for expenses and approvals drew a lot of attention.
The PeopleSoft focus on assisting these companies in their goals to contain costs and create new efficiencies continues forward. We look foward to Interact '13!