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  • Social Media's and Customer Service

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 How do you know when it’s time to change customer interaction to another channel? Find out from this interesting blog post and then watch this interesting 1'26 YouTube video /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • 724% Return on an SFA project with Oracle Sales Cloud and Marketing Cloud combined!

    - by Richard Lefebvre
    Oracle Sales Cloud and Marketing Cloud customer Apex IT gained just that?a 724% return on investment (ROI) when it implemented these Oracle Cloud solutions in its fast-moving, rapidly-growing business. Apex IT was just announced as a winner of the Nucleus Research 11th annual Technology ROI Awards. The award, given by the analyst firm, highlights organizations that have successfully leveraged IT deployments to maximize value per dollar spent. Fast Facts: Return on Investment – 724% Payback – 2 months Average annual benefit – $91,534 Cost : Benefit Ratio – 1:48 Business Benefits In addition to the ROI and cost metrics the award calls out improvements in Apex IT’s business operations—across both Sales and Marketing teams: Improved ability to identify new opportunities and focus sales resources on higher-probability deals Reduced administration and manual lead tracking—resulting in more time selling and a net new client increase of 46% Increased campaign productivity for both Marketing and Sales, including Oracle Marketing Cloud’s automation of campaign tracking and nurture programs Improved margins with more structured and disciplined sales processes—resulting in more effective deal negotiations Read the full Apex IT ROI Case Study. You also can learn more about Apex IT’s business, including the company’s work with Oracle Sales and Marketing Cloud on behalf of its clients. You can point your prospects and customers to the CX blog for a similar recap of the Apex IT award and a link to the Case Study.

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  • Developer with 4 years experience with Java/C++. How to move into web programming? [closed]

    - by JerryC
    Possible Duplicate: Tips for switching jobs and moving into web based programming? I graduated in 2006 with a computer science degree and got solid grades (3.5 overall 3.8 in my major) For the past 4.5 years I've been working as a Software Engineer doing primarily rich client development. Most of my experience is with Java, Swing and C++. I've done a lot of network programming and I have acquired some skill working & debugging in distributed environments. I would like to switch jobs and move into a role where I can get exposure to some new technologies and frameworks. I would like to move into a more web development role but I find my lack of web development experience is hurting me. 90% of the jobs I see advertised are looking for one of two skill sets: 1) Stereotypical server side Java web developer. Experience with Spring, Hibernate, J2EE, etc. 2) Stereotypical front end web developer. Experience with Javascript, jQuery, HTML5, GWT, CSS, etc I find most of these companies are looking really specifically for this experience and they are not willing to take on good programmers/ CS fundamental guys who lack experience with this stuff. I would love to get a job doing stuff like this, but have my skills become out of date and unmarketable? Any opinions on ways to sell myself to help get a new position?

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  • What is the difference between being an IT in investment bank and a professional IT company?

    - by deepsky
    Suppose there are two positions: IT in investment bank: developer for the infrastructure or the platform a famous IT company: embedded developer, linux As far as I understand, since in the investment bank not everyone will have the chance to work for the core trading system, most people just do the same job as they do in a normal IT company. And some of the tasks can even be outsourced. But in a professional IT company, you will have more chance to practice your coding skill and enhance your professional knowledge. So there are many choices when you want to change your job while the IT in invest bank not. Is this correct?

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  • Creating Ideal Customers with Modern Marketing

    - by Richard Lefebvre
    “Without that real-time perspective, it's just not possible to stay in step with what your customers want and need.” — Customer-Obsessed Marketing Is Your Next Competitive Edge Every business talks about focusing on the customer. But few actually deliver. Why? Because digital marketing technology can’t tell a compelling story. It lacks engaging dialogue with no connection beyond the transaction. It’s lost in translation because marketers don’t speak code. And it’s confusing to the customer because marketing and IT can’t connect process and data. Take a look at your digital marketing picture. From a distance it may look fine. But look up close. It’s fragmented and the dots are not connected. You need much higher resolution. Step back and see the big picture. Zoom in on the individual customer. But you’ll need Modern Marketing technology engineered with enterprise grade data management and proven cloud performance. Explore the people, processes, and technology of the Oracle Marketing Cloud. Create a culture of customer obsession. Simplify marketing across all channels to turn casual prospects into passionate advocates. Engage ideal customers with a meaningful experience. Personalize your brand narrative for each customer in every chapter of your story to increase engagement and revenue. Read the full article and watch the videos here

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  • Customer Concepts Magazine issue 7

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Why should you integrate social into your key sales, marketing, commerce and service processes for a great customer experience? Find out how to get social success from the latest edition of Oracle Customer Concepts Magazine here

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  • App not showing up in Google Play search on app name [on hold]

    - by William Jockusch
    About 30 hours ago, I released an app on Google Play. I am concerned that if you search on the exact app name, it does not show up in the results, even if you click "show more". https://play.google.com/store/search?q=free+graphing+calculator&c=apps It does show up if you put the name in quotes. But that's awfully low discoverability. https://play.google.com/store/search?q=%22free%20graphing%20calculator%22&c=apps Possibly relevant information: I had an earlier version with a different bundle ID. It was up for just an hour or so, and probably never actually visible to users. How can I fix this?

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  • Too much to learn, dealing with overwhelming varieties of technologies [closed]

    - by zhenka
    I am about to graduate, and I am already working as a web developer in our library IT department. When I look at job postings I am absolutely overwhelmed by the sheer variety of technologies out there. Some companies care about math + algorithms + data structures. Some care about experiences in technology stack XYZ. SQL, css, html, frameworks, javascript, design patterns etc.. etc... etc... At some point I realized I just need to start at mastering a foundation to become employable at a better place and go from there. But the skill-set to get me in the doors varies and I just don't have time to learn everything. How do you deal with this issue? What is the essential stack to become employable? Say in php or ror arena. Perhaps a smarter move would be to move to a technology stack with less variety like .net?

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  • Taking too long to get skills for entry level programmer position [closed]

    - by greenonion
    I don't have the skills for an entry level position as a .Net programmer. I am trying to learn what I need but there is too much to learn and too little time. What can I do? About two months ago, I went to a job interview for an entry level C# .Net programming/consultant position in NYC. When I heard back from them, they told me that the knowledge gap between what I knew and what they needed me to know was too big and I might have been a better fit if I had 6 months of experience. This was the first interview that I went on since graduating college. before the interview, I read a book on visual C#. Turns out it wasn't a very good book and I was missing a lot of key areas of knowledge such as ADO.net SQL (I had learned some LINQ) A little bit about how memory is handled Multiple threaded programming, etc. Because the book wasn't very good, the stuff I did know, I didn't know very well. I felt crushed. I've applied for jobs to gain experience but when recruiters hear that I have no experience they lose interest. I figured that I can at least work on my knowledge. Since then, I read "SQL Essentials" to cover the SQL bit and I found a pretty awesome book that is good enough to clear up what's hazy in my mind and covers almost all of the extra topics. The book is "C# 4.0: The Complete Reference" by Herbert Schildt. I'm even learning a lot about the topics I was familiar with. For a month now I've been working my way through this beast of a book. However, gaining the knowledge I need is taking too long. I can't hold off not having a full-time job much longer. I'm not stupid and I'm studying constantly pouring through the book, asking questions on stackoverflow, referencing the C# specification, etc. I have made great progress but there is just too much ground to cover. I'm on chapter 12 which is about a 3rd through the book. To get an idea of what I know vs don't know, the table of contents is on amazon: http://www.amazon.com/C-4-0-The-Complete-Reference/dp/007174116X How on earth can someone know enough to function as a programmer in the real world? Can I try for a job in academia? Will I have time to finish learning the rest of the C# language or am I just un-hireable?

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  • Can I be too old to be just a programmer? [closed]

    - by Tigran
    Possible Duplicate: How old is "too old"? Looking on this post Can I be "too young" to get a programming job? I would like to ask: I have 35 years, am I too old to be just a programmer and not jumping into marketing meetings, mails, clients management in your country? In country were I live now, for example, I'm very close to limit of age where I could ever have a chance to get a phone call for just soft engineer position. What about you? Is there any age limit in that sence?

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  • Get income on a free app, offline?

    - by user717572
    I have an Android app which I added adMob ads to. They only work tough when the user is online. Now the problem is, the app is specially made for offline use, so pretty much nobody will ever get to see one. The app is free to download, but I would still like to make a few cents out of it. It currently has around 300, which I guess will look at it about twice per workday. Any help on how to make some money with this free, offline app?

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  • Is it possible/likely to be paid fairly without a college degree? [closed]

    - by user20134
    Some back story, and then my question: I took a "break" from getting a university education last year to work full time as back end developer on a GIS application at $10.50 an hour. Later that year I was hired on by a fairly prestigious organization on their GIS application for a meager salary + rockin' benefits (not that I need them). I agreed to work on this project through Summer 2012. I don't feel like I'm being fairly compensated for my time. Other team members make between 3-5 times as much as I do, and their work isn't 3-5 times as good as mine, nor do they have 3-5 times as much output. I don't think this is a rectifiable situation within this institution. They've got a set of personnel charts and the way it gets computed, I make less money than any of the janitors (who are very good, and very nice people to boot, and I'm glad they get paid so well. I wish everyone got livable wages). I'm pretty bright, but school's a drag. I don't want mega bucks, I just want $40k/yr (localized to the southeast united states) so I can save enough money to travel, or maybe "finish [my] education". My question is this: Are people without degrees ever compensated commensurate with other people who have degrees? As a someone who never "finished their education", how badly do you think this as hurt you? How do you navigate the job seeking and hiring process? As someone who hires programmers, do you pay more for diplomas? Is that an institutional necessity, or based on your own value judgement?

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  • How realistic is it to find remote jobs? [on hold]

    - by user3728220
    I just started teaching myself Python and so far I'm really enjoying it. One of my goals in life is to find a job that I can do remotely from anywhere in the world (that has reliable internet). I know that for some programming career paths this would be impossible to do, so I'm looking for comments or advice about the best way to achieve this. Whether there's certain types of companies or industries to look for, any particular languages that would be best-suited for this, anything else I should know, etc. Thanks!

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  • Would there be a market for this idea (cross platform VM for iPhone OS)

    - by Tzury Bar Yochay
    For a long time I wondered if the following idea worth a nickel or just a waste of time and energy. I am willing to start a project which will provide a kind of a VM for all iPxxx apps - so developed once for iPxxx can run on a Macbook, iMac, Linux, Android and windows (desktop and mobile). You get the idea, right? I want to do to the current iPhone SDK, the same as what Mono did to Microsoft .Net and perhaps a more complete set of implementation. I tend to believe that if overnight all apps on appstore become available on the android market as well that would be a mini revolution. Think about running iPad apps on every tablet that will come out to the market in the future. Wouldn't it be fantastic to all the developers, which from now on, can write once and sell everywhere? The main questions which I ask myself repeatedly is: "Is This Legal?" - I mean, say I have done this, would apple's lawyers will start sending me all kinds of nasty emails? I am willing to hear your opinion about this idea as well as if some of you willing and able to join forces and start this open source project.

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  • Google Analytics for Android tracking Market keywords?

    - by Andrea Baccega
    Hello there, I do want to implement the Google Analytics for mobile on my android application using the sdk provided on this page http://code.google.com/intl/it-IT/mobile/analytics/docs/android/ Does someone knows, before i start to integrate it, if it tracks the keywords people used on the android market in order to arrive and install my application ? If it does not, which would be the purpose of using this ?

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  • upgrading apk file in android market

    - by Aswan
    hi folks, i sell the application into android market with the version 1. i upgrade the application with version 2.in that version 2 i found one bug after upgrading.now i resolved that bug is it possible to upgrade application ith version2 Thanks in advance Aswan

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  • Getting real-time market/stock quotes in C#/Java

    - by David Menard
    Hey, I would like to make an program that acts like a big filter for stocks. To do so, I need to have real-time (or delayed) quotes from the market. I started getting stock quotes by requesting pages from yahoo, accordingand parsing the html to the ticker, and parsing the html. I was wondering how to do this requesting and parsing html. Is there some way I can request only the stock quotes and its info? I know some applications do this, and I am very curious how they do it, because requesting web pages and parsing them is very time-consuming. Thanks, Dave

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  • How to link paid app user account to the system ?

    - by user164589
    Hi guys, I have an issue related publishing the paid app to android market. (My application is internet connection based app.) If I've put the app to the android market, can user who bought the app pass to anyone ? How is its security (I mean safe of .apk file) ? Also, what is payment tool of android market ? My main point is choosing the best way to link paid user to our system. Actually I don't know how to link paid user account to my system(by email address or device unique id ?... what is better way ?). Can you suggest me on this part ? I really appreciate for help. Thanks in advance.

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  • Predict Stock Market Values

    - by mrlinx
    I'm building a web semantic project that gathers the maximum ammount of historic data about a certain company and tries to predict its future market stock values. For data I have the historic stock values (not normalized), news (0 to 1 polarity) and subjective content (also a 0 to 1 polarity). What is the best AI system to train and use for this kind of objective? Is a simple NN with back-propagation training the best I can hope for? update: Everyone is concerned about the quality of this system. Although I'm pretty sure the system is as good as a random prediction (or even worse), this is a school project around artificial intelligence and web semantics. Therefore I'm only concerned in picking the best kind of train method for the data I have (NN, RBF, SVM, Bayes, neuro-fuzzy, etc). Its not about making money.

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  • How much market shares OpenGL2.0 in iPhone os hardwares(iPhone/iPot Touch)

    - by Eonil
    I'm planning making a game for AppStore, so I'm studying GLES. But, GLES 1.1 and 2.0 APIs are different about handling in some features.(and limitations) I have not enough time to consider both of them, I have to choosing one. 2.0 is clearly better in developer's view, but I'm worry about it's market share. I wish most users moved on newer SGX based hardware, but in fact, I don't know. Does anybody have information about location of those hardware ratio data in iPhone OS supported hardwares? (iPhone/iPod touch, per GPU) Please let me know.

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  • How to sign an APK with more than one certificate?

    - by ddcruver
    How do I sign an APK with more than one certificate, so that I can do this when I publish to the Android Market: Version 1.0 = Signed with Certificate A Version 2.0 = Signed with Certificate A & B Version 3.0 = Signed with Certificate B The Android Market does give me some hope but I am not sure what to make of it, when I upload with a different sign certificate it gives me this message: "The apk must be signed with at least one certificate in common with the previous version." Motive: I have published an app on the market using the Android Signing Tool as part of MotoDev Studio for android. The problem is that it handles the keys itself and there is no way (documented) to get them. I want to change it to use a keystore and certificate that I have more control of and can use even if I don't use MotoDev Studio anymore. Also it seems that MotoDev Studio will lock you out of new features such as shared libraries.

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