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• Oracle GoldenGate 12c - Leading Enterprise Replication

  - by Doug Reid

  Oracle GoldenGate 12c released  on October 17th and includes several new cutting edge features that firmly establishes GoldenGate's leader position in the data replication space.   In fact, this release more than doubles the performance of data delivery, supports Oracle's new multitenant database feature,  it's more secure, has more options for high availability, and has made great strides to simplify the configuration and deployment of the product.     Read through the press release if you haven't already and do not miss the quote from Cern's Eva Dafonte Perez, regarding Oracle GoldenGate 12c "….performs five times faster compared to previous GoldenGate versions and simplifies the management of a multi-tier environment" There are a variety of new and improved features in the Oracle GoldenGate 12c.  Here are the highlights: Optimized for Oracle Database 12c -  GoldenGate 12c is custom tailored to the unique capabilities of Oracle database 12c and out of the box GoldenGate 12c supports multitenant (pluggable database (PDB)) and non-consolidated deployments of Oracle Database 12c.   The naming convention used by database 12c is now in three parts (PDB-name, schema-name, and object name).  We have made changes to the GoldenGate capture process to support the new naming convention and streamlined the whole process so a single GoldenGate capture process is being used at the container level rather than at each individual PDB.  By having the capture process at the container level resource usage and the number of processes are reduced. To view a conceptual architecture diagram click here. Integrated Delivery for the Oracle Database - Leveraging a lightweight streaming API built exclusively for Oracle GoldenGate 12c, this process distributes load, auto tunes the degree of parallelism, scales better, and delivers blinding rates of changed data delivery to the Oracle database.  One of the goals for Oracle GoldenGate 12c was to reduce IT costs by simplifying the configuration and reduce the time to manage complex infrastructures.  In previous versions of Oracle GoldenGate, customers would split transaction loads by grouping tables into multiple different delivery processes (click here to view the previous method). Each delivery process executed independently and without any interaction or knowledge of other delivery processes.  This setup was complicated to configure and time consuming as the developer needed in-depth knowledge of the source and target schemas and the transaction profile. With GoldenGate 12c and Integrated Delivery we have made it easier to configure and faster to deploy.  To view a conceptual architecture diagram of integrated delivery click here Coordinated Delivery for Non-Oracle Databases - Coordinated Delivery orchestrates high-speed apply processes and simplifies the configuration of GoldenGate for non-Oracle targets. In Oracle GoldenGate 12c a single delivery process is used with multiple threads (click here) and key events, such as primary key updates, event markers, DDL, etc, are coordinated between the various threads to insure that the transactions are applied in the same sequence as they were captured, all while delivery improved performance.  Replication Between On-Premises and Cloud-Based systems. - The trend for business to utilize both on-premises and cloud-based systems is rising and businesses need to replicate data back and forth.   GoldenGate 12c can be configured in a variety of ways to provide real-time replication when unrestricted or restricted (limited ports or HTTP tunneling) networks are between on-premises and cloud-based systems.    Expanded Heterogeneity - It wouldn't be a GoldenGate release without new and improved platform support.   Release 1 includes support for MySQL 5.6 and Sybase 15.7.   Upcoming in the next release GoldenGate, support will be expanded for MS SQL Server, DB2, and Teradata. Tighter Security - Oracle GoldenGate 12c is integrated with the Oracle wallet to shield usernames and passwords using strong encryption and aliases.   Customers accustomed to using the Oracle Wallet with other Oracle products will instantly be familiar with how to use this great new feature Expanded Oracle Application and Technology Support -   GoldenGate can be used along with Oracle Coherence to enable real-time changed data feeds to the Coherence cache using Toplink and the Oracle GoldenGate JMS adapter.     Plus,  Oracle Advanced Customer Services (ACS) now offers a low downtime E-Business Suite platform and database migrations using GoldenGate as the enabling technology.  Keep tuned for more blogs on the new features and the upcoming launch webcast where we will go into these new features in more detail.   In the mean time make sure to read through our white paper "Oracle GoldenGate 12c Release 1 New Features Overview"

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• Books are Dead! Long Live the Books!

  - by smisner

  We live in interesting times with regard to the availability of technical material. We have lots of free written material online in the form of vendor documentation online, forums, blogs, and Twitter. And we have written material that we can buy in the form of books, magazines, and training materials. Online videos and training – some free and some not free – are also an option. All of these formats are useful for one need or another. As an author, I pay particular attention to the demand for books, and for now I see no reason to stop authoring books. I assure you that I don’t get rich from the effort, and fortunately that is not my motivation. As someone who likes to refer to books frequently, I am still a big believer in books and have evidence from book sales that there are others like me. If I can do my part to help others learn about the technologies I work with, I will continue to produce content in a variety of formats, including books. (You can view a list of all of my books on the Publications page of my site and my online training videos at Pluralsight.) As a consumer of technical information, I prefer books because a book typically can get into a topic much more deeply than a blog post, and can provide more context than vendor documentation. It comes with a table of contents and a (hopefully accurate) index that helps me zero in on a topic of interest, and of course I can use the Search feature in digital form. Some people suggest that technology books are outdated as soon as they get published. I guess it depends on where you are with technology. Not everyone is able to upgrade to the latest and greatest version at release. I do assume, however, that the SQL Server 7.0 titles in my library have little value for me now, but I’m certain that the minute I discard the book, I’m going to want it for some reason! Meanwhile, as electronic books overtake physical books in sales, my husband is grateful that I can continue to build my collection digitally rather than physically as the books have a way of taking over significant square footage in our house! Blog posts, on the other hand, are useful for describing the scenarios that come up in real-life implementations that wouldn’t fit neatly into a book. As many years that I have working with the Microsoft BI stack, I still run into new problems that require creative thinking. Likewise, people who work with BI and other technologies that I use share what they learn through their blogs. Internet search engines help us find information in blogs that simply isn’t available anywhere else. Another great thing about blogs, also, is the connection to community and the dialog that can ensue between people with common interests. With the trend towards electronic formats for books, I imagine that we’ll see books continue to adapt to incorporate different forms of media and better ways to keep the information current. At the moment, I wish I had a better way to help readers with my last two Reporting Services books. In the case of the Microsoft® SQL Server™ 2005 Reporting Services Step by Step book, I have heard many cases of readers having problems with the sample database that shipped on CD – either the database was missing or it was corrupt. So I’ve provided a copy of the database on my site for download from http://datainspirations.com/uploads/rs2005sbsDW.zip. Then for the Microsoft® SQL Server™ 2008 Reporting Services Step by Step book, we decided to avoid the database problem by using the AdventureWorks2008 samples that Microsoft published on Codeplex (although code samples are still available on CD). We had this silly idea that the URL for the download would remain constant, but it seems that expectation was ill-founded. Currently, the sample database is found at http://msftdbprodsamples.codeplex.com/releases/view/37109 but I have no idea how long that will remain valid. My latest books (#9 and #10 which are milestones I never anticipated), Building Integrated Business Intelligence Solutions with SQL Server 2008 R2 and Office 2010 (McGraw Hill, 2011) and Business Intelligence in Microsoft SharePoint 2010 (Microsoft Press, 2011), will not ship with a CD, but will provide all code samples for download at a site maintained by the respective publishers. I expect that the URLs for the downloads for the book will remain valid, but there are lots of references to other sites that can change or disappear over time. Does that mean authors shouldn’t make reference to such sites? Personally, I think the benefits to be gained from including links are greater than the risks of the links becoming invalid at some point. Do you think the time for technology books has come to an end? Is the delivery of books in electronic format enough to keep them alive? If technological barriers were no object, what would make a book more valuable to you than other formats through which you can obtain information?

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• Poor Customer Service Example

  - by MightyZot

  Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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• #OOW 2012 @PARIS...talking Oracle and Clouds, and Optimized Datacenter

  - by Eric Bezille

  For those of you who want to get most out of Oracle technologies to evolve your IT to the Next Wave, I encourage you to register to the up coming Oracle Optimized Datacenter event that will take place in Paris on November 28th. You will get the opportunity to exchange with Oracle experts and customers having successfully evolve their IT by leveraging Oracle technologies. You will also get the latest news on some of the Oracle systems announcements made during OOW 2012. During this event we will make an update about Oracle and Clouds, from private to public and hybrid models. So in preparing this session, I thought it was a good start to make a status of Cloud Computing in France, and CIO requirements in particular. Starting in 2009 with the first Cloud Camp in Paris, the market has evolved, but the basics are still the same : think hybrid. From Traditional IT to Clouds One size doesn't fit all, and for big companies having already an IT in place, there will be parts eligible to external (public) cloud, and parts that would be required to stay inside the firewalls, so ability to integrate both side is key.  None the less, one of the major impact of Cloud Computing trend on IT, reported by Forrester, is the pressure it makes on CIO to evolve towards the same model that end-users are now used to in their day to day life, where self-service and flexibility are paramount. This is what is driving IT to transform itself toward "a Global Service Provider", or for some as "IT "is" the Business" (see : Gartner Identifies Four Futures for IT and CIO), and for both models toward a Private Cloud Service Provider. In this journey, there is still a big difference between most of existing external Cloud and a firm IT : the number of applications that a CIO has to manage. Most cloud providers today are overly specialized, but at the end of the day, there are really few business processes that rely on only one application. So CIOs has to combine everything together external and internal. And for the internal parts that they will have to make them evolve to a Private Cloud, the scope can be very large. This will often require CIOs to evolve from their traditional approach to more disruptive ones, the time has come to introduce new standards and processes, if they want to succeed. So let's have a look at the different Cloud models, what type of users they are addressing, what value they bring and most importantly what needs to be done by the  Cloud Provider, and what is left over to the user. IaaS, PaaS, SaaS : what's provided and what needs to be done First of all the Cloud Provider will have to provide all the infrastructure needed to deliver the service. And the more value IT will want to provide, the more IT will have to deliver and integrate : from disks to applications. As we can see in the above picture, providing pure IaaS, left a lot to cover for the end-user, that’s why the end-user targeted by this Cloud Service is IT people. If you want to bring more value to developers, you need to provide to them a development platform ready to use, which is what PaaS is standing for, by providing not only the processors power, storage and OS, but also the Database and Middleware platform. SaaS being the last mile of the Cloud, providing an application ready to use by business users, the remaining part for the end-users being configuring and specifying the application for their specific usage. In addition to that, there are common challenges encompassing all type of Cloud Services : Security : covering all aspect, not only of users management but also data flows and data privacy Charge back : measuring what is used and by whom Application management : providing capabilities not only to deploy, but also to upgrade, from OS for IaaS, Database, and Middleware for PaaS, to a full Business Application for SaaS. Scalability : ability to evolve ALL the components of the Cloud Provider stack as needed Availability : ability to cover “always on” requirements Efficiency : providing a infrastructure that leverage shared resources in an efficient way and still comply to SLA (performances, availability, scalability, and ability to evolve) Automation : providing the orchestration of ALL the components in all service life-cycle (deployment, growth & shrink (elasticity), upgrades,...) Management : providing monitoring, configuring and self-service up to the end-users Oracle Strategy and Clouds For CIOs to succeed in their Private Cloud implementation, means that they encompass all those aspects for each component life-cycle that they selected to build their Cloud. That’s where a multi-vendors layered approach comes short in terms of efficiency. That’s the reason why Oracle focus on taking care of all those aspects directly at Engineering level, to truly provide efficient Cloud Services solutions for IaaS, PaaS and SaaS. We are going as far as embedding software functions in hardware (storage, processor level,...) to ensure the best SLA with the highest efficiency. The beauty of it, as we rely on standards, is that the Oracle components that you are running today in-house, are exactly the same that we are using to build Clouds, bringing you flexibility, reversibility and fast path to adoption. With Oracle Engineered Systems (Exadata, Exalogic & SPARC SuperCluster, more specifically, when talking about Cloud), we are delivering all those components hardware and software already engineered together at Oracle factory, with a single pane of glace for the management of ALL the components through Oracle Enterprise Manager, and with high-availability, scalability and ability to evolve by design. To give you a feeling of what does that bring in terms just of implementation project timeline, for example with Oracle SPARC SuperCluster, we have a consistent track of record to have the system plug into existing Datacenter and ready in a week. This includes Oracle Database, OS, virtualization, Database Storage (Exadata Storage Cells in this case), Application Storage, and all network configuration. This strategy enable CIOs to very quickly build Cloud Services, taking out not only the complexity of integrating everything together but also taking out the automation and evolution complexity and cost. I invite you to discuss all those aspect in regards of your particular context face2face on November 28th.

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• BYOD-The Tablet Difference

  - by Samantha.Y. Ma

  By Allison Kutz, Lindsay Richardson, and Jennifer Rossbach, Sales Consultants Normal 0 false false false EN-US ZH-TW X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Less than three years ago, Apple introduced a new concept to the world: The Tablet. It’s hard to believe that in only 32 months, the iPad induced an entire new way to do business. Because of their mobility and ease-of-use, tablets have grown in popularity to keep up with the increasing “on the go” lifestyle, and their popularity isn’t expected to decrease any time soon. In fact, global tablet sales are expected to increase drastically within the next five years, from 56 million tablets to 375 million by 2016. Tablets have been utilized for every function imaginable in today’s world. With over 730,000 active applications available for the iPad, these tablets are educational devices, portable book collections, gateways into social media, entertainment for children when Mom and Dad need a minute on their own, and so much more. It’s no wonder that 74% of those who own a tablet use it daily, 60% use it several times a day, and an average of 13.9 hours per week are spent tapping away. Tablets have become a critical part of a user’s personal life; but why stop there? Businesses today are taking major strides in implementing these devices, with the hopes of benefiting from efficiency and productivity gains. Limo and taxi drivers use tablets as payment devices instead of traditional cash transactions. Retail outlets use tablets to find the exact merchandise customers are looking for. Professors use tablets to teach their classes, and business professionals demonstrate solutions and review reports from tablets. Since an overwhelming majority of tablet users have started to use their personal iPads, PlayBooks, Galaxys, etc. in the workforce, organizations have had to make a change. In many cases, companies are willing to make that change. In fact, 79% of companies are making new investments in mobility this year. Gartner reported that 90% of organizations are expected to support corporate applications on personal devices by 2014. It’s not just companies that are changing. Business professionals have become accustomed to tablets making their personal lives easier, and want that same effect in the workplace. Professionals no longer want to waste time manually entering data in their computer, or worse yet in a notebook, especially when the data has to be later transcribed to an online system. The response: the Bring Your Own Device phenomenon. According to Gartner, BOYD is “an alternative strategy allowing employees, business partners and other users to utilize a personally selected and purchased client device to execute enterprise applications and access data.” Employees whose companies embrace this trend are more efficient because they get to use devices they are already accustomed to. Tablets change the game when it comes to how sales professionals perform their jobs. Sales reps can easily store and access customer information and analytics using tablet applications, such as Oracle Fusion Tap. This method is much more enticing for sales reps than spending time logging interactions on their (what seem to be outdated) computers. Forrester & IDC reported that on average sales reps spend 65% of their time on activities other than selling, so having a tablet application to use on the go is extremely powerful. In February, Information Week released a list of “9 Powerful Business Uses for Tablet Computers,” ranging from “enhancing the customer experience” to “improving data accuracy” to “eco-friendly motivations”. Tablets compliment the lifestyle of professionals who strive to be effective and efficient, both in the office and on the road. Three Things Businesses Need to do to Embrace BYOD Make customer-facing websites tablet-friendly for consistent user experiences Develop tablet applications to continue to enhance the customer experience Embrace and use the technology that comes with tablets Almost 55 million people in the U.S. own tablets because they are convenient, easy, and powerful. These are qualities that companies strive to achieve with any piece of technology. The inherent power of the devices coupled with the growing number of business applications ensures that tablets will transform the way that companies and employees perform.

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• Content in Context: The right medicine for your business applications

  - by Lance Shaw

  For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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• The Dreaded Startup Repair Loop on Win 7

  - by HighAltitudeCoder

  For most people, upgrading to Windows 7 has been a relatively painless process.  Not me.  I am in the unlucky 1% or less who had a somewhat less pleasant experience.  First, I cloned my entire onto a larger (and much faster) solid state hard drive, only experiencing minimal problems. Then, I bought the Retail version of Windows 7 Ultimate, took a deep breath and... oh yeah, I almost forgot - BACK UP THE COMPUTER.  The next morning I upgraded to Win 7 and everything seemed fine, until... I rebooted the system, the nice Windows 7 launch graphics come up, it's about to launch and AWWW, are you kidding me?!?!  Back to the BIOS splash screen?  Next comes the sequence of failure - attempt repair - unable to repair - do you want to wipe your hard drive decisions. Because I purchased the retail version, a number is provided where I could call Microsoft Tech support.  When I did, they instructed me to click "Install" from my installation CD, which did not work.  When I tried the "Upgrade" option, it reaches an impasse, telling you that yoiu have a newer version of Win 7, and thus cannot Upgrade.  If you choose "Install" you willl lose everything... files, programs, EVERYTHING.  Or at least this is what it tells you.  I was not willing to take the risk. To make things worse, I had installed a new antivirus software application before I realized my system was unstable (Trend Micro Titanium Internet Security), and this was causing additional problems. One interesting thing, and the only saving grace as it turns out, was that my system WOULD successfully reboot into the OS if I chose to restart it, rather than shut it down.  If I chose to shut down, I would have to go through the loop again until I was given the option to restart. As it turned out, I needed to update my BIOS.  I assumed that since I had updated my BIOS a long time ago to settings that were stable under Windows Vista Ultimate x64, I incorrectly expected Win 7 to adopt the same settings and didn't expect there to be any problems.  WRONG. My BIOS had a setting to halt the boot cycle if various kinds of errors were detected.  Windows Vista didn't care about this, but forget it under Windows 7.  I turned immediately corrected that BIOS setting.  Next, there were the two separate BIOS settings: enable USB mouse and enable USB keyboard.  The only sequence of events that would work were to start my reboot process over from stratch with a hard-wired non-usb keyboard and mouse.  Whent the system booted under these settings, it doesn't detect any errors due to either the mouse or keyboard, and actually booted for the first time in a long while (let me tell ya, that's an amazing experience after fiddling with settings for two entire weekends!) Next step: leave your old mouse and keyboard connected, but also connect your other two devices (mouse, keyboard) that use USB connections.  During the boot cycle, the operating system will not fail due to missing requirements during startup, and it will then pick up the new drivers necessary to use your new hardware. If you think you are in the clear here, you are wrong.  The next VERY IMPORTANT step is to remember to change your settings in the BIOS upon next startup.  Specifically, yoiu will need ot change your BIOS to enable USB mouse and enable USB keyboard input.  If you don't, Windows will detect an incompatibility upon the next startup, and you will be stuck once again in the endless cycle of reboot/Startup Repair/reboot/Startup Repair, without ever reaching a successful boot. Here's the thing - the BIOS and the drivers registered in Win 7 need to match.  If they don't, you're going to lose another weekend worrying and fiddling, all the while wondering if you've permanently damaged your hard drive beyond repair. (Sigh).  In the end, things worked out.  I must note that it is saddening to see how many posts there are out there that recommend just doing a clean install, as if it's the only option.  How many countless poor souls have lost their data, their backups, their pictures and videos, all for nothing other than the fact that the person giving advice just didn't know what to do at that point? My advice to you, try having a look at your BIOS settings first and making sure Win 7 can find your BIOS settings, and also disabling in your BIOS anything that might halt your system boot-up process if it encounters errors.

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• Working with friends. Poor career choice?

  - by a_person

  Hi all, Hope you can help me solve somewhat of a moral dilemma. Some time ago, after just a few years of living in U.S. and having to take any job I could get my hands on a friend of mine submitted recommended me for an open position at the company that he was working for. I could have not been happier. I do not have a degree of any sort, however, by being passionate about CS and with constant drive for self education I've became a somewhat of a strong generalist. Every place I worked for recognized me for that quality and used me on various projects where set of technology in hand had no overlap with set of knowledge of the team members. Rapidly I've advanced to Sr. Programmer position and the trend of me following a friend from one place to another have started and continued on for a few years. My friend's goal always been to become an IT Director, mine is to become the best programmer I can be. To my knowledge I've accommodated his goals as much as I could by taking a back seat, and letting him take the lead. Fast forward to today. He's a manager, and I am on his team. I am unhappy and I in considerable amount of suffering. I am not being utilized to my potential, it's almost exact opposite, I am being micromanaged to an unhealthy extent, my decisions, and suggestions are constantly met with negative connotation. Last week I had to hear about how my friend is a better programmer than I am. My ego was ecstatic about this one /s. In addition to that working in the field of BI have exhausted itself for most parts. The only pleasure of my work is being derived from making everything as dynamic and parameter driven as possible. This is the only area where a friend of mine does not feel competent enough to actually micromanage. Because of my situation I feel a fair amount of guilt and ever growing resentment. I need your advice, maybe you've dealt with this expression of ego before, needs of self vs the needs of your friend. Is working with a friend a poor choice? Thank you for reading in.

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• C# 4: The Curious ConcurrentDictionary

  - by James Michael Hare

  In my previous post (here) I did a comparison of the new ConcurrentQueue versus the old standard of a System.Collections.Generic Queue with simple locking.  The results were exactly what I would have hoped, that the ConcurrentQueue was faster with multi-threading for most all situations.  In addition, concurrent collections have the added benefit that you can enumerate them even if they're being modified. So I set out to see what the improvements would be for the ConcurrentDictionary, would it have the same performance benefits as the ConcurrentQueue did?  Well, after running some tests and multiple tweaks and tunes, I have good and bad news. But first, let's look at the tests.  Obviously there's many things we can do with a dictionary.  One of the most notable uses, of course, in a multi-threaded environment is for a small, local in-memory cache.  So I set about to do a very simple simulation of a cache where I would create a test class that I'll just call an Accessor.  This accessor will attempt to look up a key in the dictionary, and if the key exists, it stops (i.e. a cache "hit").  However, if the lookup fails, it will then try to add the key and value to the dictionary (i.e. a cache "miss").  So here's the Accessor that will run the tests: 1: internal class Accessor 2: { 3: public int Hits { get; set; } 4: public int Misses { get; set; } 5: public Func<int, string> GetDelegate { get; set; } 6: public Action<int, string> AddDelegate { get; set; } 7: public int Iterations { get; set; } 8: public int MaxRange { get; set; } 9: public int Seed { get; set; } 10:  11: public void Access() 12: { 13: var randomGenerator = new Random(Seed); 14:  15: for (int i=0; i<Iterations; i++) 16: { 17: // give a wide spread so will have some duplicates and some unique 18: var target = randomGenerator.Next(1, MaxRange); 19:  20: // attempt to grab the item from the cache 21: var result = GetDelegate(target); 22:  23: // if the item doesn't exist, add it 24: if(result == null) 25: { 26: AddDelegate(target, target.ToString()); 27: Misses++; 28: } 29: else 30: { 31: Hits++; 32: } 33: } 34: } 35: } Note that so I could test different implementations, I defined a GetDelegate and AddDelegate that will call the appropriate dictionary methods to add or retrieve items in the cache using various techniques. So let's examine the three techniques I decided to test: Dictionary with mutex - Just your standard generic Dictionary with a simple lock construct on an internal object. Dictionary with ReaderWriterLockSlim - Same Dictionary, but now using a lock designed to let multiple readers access simultaneously and then locked when a writer needs access. ConcurrentDictionary - The new ConcurrentDictionary from System.Collections.Concurrent that is supposed to be optimized to allow multiple threads to access safely. So the approach to each of these is also fairly straight-forward.  Let's look at the GetDelegate and AddDelegate implementations for the Dictionary with mutex lock: 1: var addDelegate = (key,val) => 2: { 3: lock (_mutex) 4: { 5: _dictionary[key] = val; 6: } 7: }; 8: var getDelegate = (key) => 9: { 10: lock (_mutex) 11: { 12: string val; 13: return _dictionary.TryGetValue(key, out val) ? val : null; 14: } 15: }; Nothing new or fancy here, just your basic lock on a private object and then query/insert into the Dictionary. Now, for the Dictionary with ReadWriteLockSlim it's a little more complex: 1: var addDelegate = (key,val) => 2: { 3: _readerWriterLock.EnterWriteLock(); 4: _dictionary[key] = val; 5: _readerWriterLock.ExitWriteLock(); 6: }; 7: var getDelegate = (key) => 8: { 9: string val; 10: _readerWriterLock.EnterReadLock(); 11: if(!_dictionary.TryGetValue(key, out val)) 12: { 13: val = null; 14: } 15: _readerWriterLock.ExitReadLock(); 16: return val; 17: }; And finally, the ConcurrentDictionary, which since it does all it's own concurrency control, is remarkably elegant and simple: 1: var addDelegate = (key,val) => 2: { 3: _concurrentDictionary[key] = val; 4: }; 5: var getDelegate = (key) => 6: { 7: string s; 8: return _concurrentDictionary.TryGetValue(key, out s) ? s : null; 9: };                    Then, I set up a test harness that would simply ask the user for the number of concurrent Accessors to attempt to Access the cache (as specified in Accessor.Access() above) and then let them fly and see how long it took them all to complete.  Each of these tests was run with 10,000,000 cache accesses divided among the available Accessor instances.  All times are in milliseconds. 1: Dictionary with Mutex Locking 2: --------------------------------------------------- 3: Accessors Mostly Misses Mostly Hits 4: 1 7916 3285 5: 10 8293 3481 6: 100 8799 3532 7: 1000 8815 3584 8:  9:  10: Dictionary with ReaderWriterLockSlim Locking 11: --------------------------------------------------- 12: Accessors Mostly Misses Mostly Hits 13: 1 8445 3624 14: 10 11002 4119 15: 100 11076 3992 16: 1000 14794 4861 17:  18:  19: Concurrent Dictionary 20: --------------------------------------------------- 21: Accessors Mostly Misses Mostly Hits 22: 1 17443 3726 23: 10 14181 1897 24: 100 15141 1994 25: 1000 17209 2128 The first test I did across the board is the Mostly Misses category.  The mostly misses (more adds because data requested was not in the dictionary) shows an interesting trend.  In both cases the Dictionary with the simple mutex lock is much faster, and the ConcurrentDictionary is the slowest solution.  But this got me thinking, and a little research seemed to confirm it, maybe the ConcurrentDictionary is more optimized to concurrent "gets" than "adds".  So since the ratio of misses to hits were 2 to 1, I decided to reverse that and see the results. So I tweaked the data so that the number of keys were much smaller than the number of iterations to give me about a 2 to 1 ration of hits to misses (twice as likely to already find the item in the cache than to need to add it).  And yes, indeed here we see that the ConcurrentDictionary is indeed faster than the standard Dictionary here.  I have a strong feeling that as the ration of hits-to-misses gets higher and higher these number gets even better as well.  This makes sense since the ConcurrentDictionary is read-optimized. Also note that I tried the tests with capacity and concurrency hints on the ConcurrentDictionary but saw very little improvement, I think this is largely because on the 10,000,000 hit test it quickly ramped up to the correct capacity and concurrency and thus the impact was limited to the first few milliseconds of the run. So what does this tell us?  Well, as in all things, ConcurrentDictionary is not a panacea.  It won't solve all your woes and it shouldn't be the only Dictionary you ever use.  So when should we use each? Use System.Collections.Generic.Dictionary when: You need a single-threaded Dictionary (no locking needed). You need a multi-threaded Dictionary that is loaded only once at creation and never modified (no locking needed). You need a multi-threaded Dictionary to store items where writes are far more prevalent than reads (locking needed). And use System.Collections.Concurrent.ConcurrentDictionary when: You need a multi-threaded Dictionary where the writes are far more prevalent than reads. You need to be able to iterate over the collection without locking it even if its being modified. Both Dictionaries have their strong suits, I have a feeling this is just one where you need to know from design what you hope to use it for and make your decision based on that criteria.

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• [GEEK SCHOOL] Network Security 4: Windows Firewall: Your System’s Best Defense

  - by Ciprian Rusen

  If you have your computer connected to a network, or directly to your Internet connection, then having a firewall is an absolute necessity. In this lesson we will discuss the Windows Firewall – one of the best security features available in Windows! The Windows Firewall made its debut in Windows XP. Prior to that, Windows system needed to rely on third-party solutions or dedicated hardware to protect them from network-based attacks. Over the years, Microsoft has done a great job with it and it is one of the best firewalls you will ever find for Windows operating systems. Seriously, it is so good that some commercial vendors have decided to piggyback on it! Let’s talk about what you will learn in this lesson. First, you will learn about what the Windows Firewall is, what it does, and how it works. Afterward, you will start to get your hands dirty and edit the list of apps, programs, and features that are allowed to communicate through the Windows Firewall depending on the type of network you are connected to. Moving on from there, you will learn how to add new apps or programs to the list of allowed items and how to remove the apps and programs that you want to block. Last but not least, you will learn how to enable or disable the Windows Firewall, for only one type of networks or for all network connections. By the end of this lesson, you should know enough about the Windows Firewall to use and manage it effectively. What is the Windows Firewall? Windows Firewall is an important security application that’s built into Windows. One of its roles is to block unauthorized access to your computer. The second role is to permit authorized data communications to and from your computer. Windows Firewall does these things with the help of rules and exceptions that are applied both to inbound and outbound traffic. They are applied depending on the type of network you are connected to and the location you have set for it in Windows, when connecting to the network. Based on your choice, the Windows Firewall automatically adjusts the rules and exceptions applied to that network. This makes the Windows Firewall a product that’s silent and easy to use. It bothers you only when it doesn’t have any rules and exceptions for what you are trying to do or what the programs running on your computer are trying to do. If you need a refresher on the concept of network locations, we recommend you to read our How-To Geek School class on Windows Networking. Another benefit of the Windows Firewall is that it is so tightly and nicely integrated into Windows and all its networking features, that some commercial vendors decided to piggyback onto it and use it in their security products. For example, products from companies like Trend Micro or F-Secure no longer provide their proprietary firewall modules but use the Windows Firewall instead. Except for a few wording differences, the Windows Firewall works the same in Windows 7 and Windows 8.x. The only notable difference is that in Windows 8.x you will see the word “app” being used instead of “program”. Where to Find the Windows Firewall By default, the Windows Firewall is turned on and you don’t need to do anything special in order for it work. You will see it displaying some prompts once in a while but they show up so rarely that you might forget that is even working. If you want to access it and configure the way it works, go to the Control Panel, then go to “System and Security” and select “Windows Firewall”. Now you will see the Windows Firewall window where you can get a quick glimpse on whether it is turned on and the type of network you are connected to: private networks or public network. For the network type that you are connected to, you will see additional information like: The state of the Windows Firewall How the Windows Firewall deals with incoming connections The active network When the Windows Firewall will notify you You can easily expand the other section and view the default settings that apply when connecting to networks of that type. If you have installed a third-party security application that also includes a firewall module, chances are that the Windows Firewall has been disabled, in order to avoid performance issues and conflicts between the two security products. If that is the case for your computer or device, you won’t be able to view any information in the Windows Firewall window and you won’t be able to configure the way it works. Instead, you will see a warning that says: “These settings are being managed by vendor application – Application Name”. In the screenshot below you can see an example of how this looks. How to Allow Desktop Applications Through the Windows Firewall Windows Firewall has a very comprehensive set of rules and most Windows programs that you install add their own exceptions to the Windows Firewall so that they receive network and Internet access. This means that you will see prompts from the Windows Firewall on occasion, generally when you install programs that do not add their own exceptions to the Windows Firewall’s list. In a Windows Firewall prompt, you are asked to select the network locations to which you allow access for that program: private networks or public networks. By default, Windows Firewall selects the checkbox that’s appropriate for the network you are currently using. You can decide to allow access for both types of network locations or just to one of them. To apply your setting press “Allow access”. If you want to block network access for that program, press “Cancel” and the program will be set as blocked for both network locations. At this step you should note that only administrators can set exceptions in the Windows Firewall. If you are using a standard account without administrator permissions, the programs that do not comply with the Windows Firewall rules and exceptions are automatically blocked, without any prompts being shown. You should note that in Windows 8.x you will never see any Windows Firewall prompts related to apps from the Windows Store. They are automatically given access to the network and the Internet based on the assumption that you are aware of the permissions they require based on the information displayed by the Windows Store. Windows Firewall rules and exceptions are automatically created for each app that you install from the Windows Store. However, you can easily block access to the network and the Internet for any app, using the instructions in the next section. How to Customize the Rules for Allowed Apps Windows Firewall allows any user with an administrator account to change the list of rules and exceptions applied for apps and desktop programs. In order to do this, first start the Windows Firewall. On the column on the left, click or tap “Allow an app or feature through Windows Firewall” (in Windows 8.x) or “Allow a program or feature through Windows Firewall” (in Windows 7). Now you see the list of apps and programs that are allowed to communicate through the Windows Firewall. At this point, the list is grayed out and you can only view which apps, features, and programs have rules that are enabled in the Windows Firewall.

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• I Hereby Resolve… (T-SQL Tuesday #14)

  - by smisner

  It’s time for another T-SQL Tuesday, hosted this month by Jen McCown (blog|twitter), on the topic of resolutions. Specifically, “what techie resolutions have you been pondering, and why?” I like that word – pondering – because I ponder a lot. And while there are many things that I do already because of my job, there are many more things that I ponder about doing…if only I had the time. Then I ponder about making time, but then it’s back to work! In 2010, I was moderately more successful in making time for things that I ponder about than I had been in years past, and I hope to continue that trend in 2011. If Jen hadn’t settled on this topic, I could keep my ponderings to myself and no one would ever know the outcome, but she’s egged me on (and everyone else that chooses to participate)! So here goes… For me, having resolve to do something means that I wouldn’t be doing that something as part of my ordinary routine. It takes extra effort to make time for it. It’s not something that I do once and check off a list, but something that I need to commit to over a period of time. So with that in mind, I hereby resolve… To Learn Something New… One of the things I love about my job is that I get to do a lot of things outside of my ordinary routine. It’s a veritable smorgasbord of opportunity! So what more could I possibly add to that list of things to do? Well, the more I learn, the more I realize I have so much more to learn. It would be much easier to remain in ignorant bliss, but I was born to learn. Constantly. (And apparently to teach, too– my father will tell you that as a small child, I had the neighborhood kids gathered together to play school – in the summer. I’m sure they loved that – but they did it!) These are some of things that I want to dedicate some time to learning this year: Spatial data. I have a good understanding of how maps in Reporting Services works, and I can cobble together a simple T-SQL spatial query, but I know I’m only scratching the surface here. Rob Farley (blog|twitter) posted interesting examples of combining maps and PivotViewer, and I think there’s so many more creative possibilities. I’ve always felt that pictures (including charts and maps) really help people get their minds wrapped around data better, and because a lot of data has a geographic aspect to it, I believe developing some expertise here will be beneficial to my work. PivotViewer. Not only is PivotViewer combined with maps a useful way to visualize data, but it’s an interesting way to work with data. If you haven’t seen it yet, check out this interactive demonstration using Netflx OData feed. According to Rob Farley, learning how to work with PivotViewer isn’t trivial. Just the type of challenge I like! Security. You’ve heard of the accidental DBA? Well, I am the accidental security person – is there a word for that role? My eyes used to glaze over when having to study about security, or  when reading anything about it. Then I had a problem long ago that no one could figure out – not even the vendor’s tech support – until I rolled up my sleeves and painstakingly worked through the myriad of potential problems to resolve a very thorny security issue. I learned a lot in the process, and have been able to share what I’ve learned with a lot of people. But I’m not convinced their eyes weren’t glazing over, too. I don’t take it personally – it’s just a very dry topic! So in addition to deepening my understanding about security, I want to find a way to make the subject as it relates to SQL Server and business intelligence more accessible and less boring. Well, there’s actually a lot more that I could put on this list, and a lot more things I have plans to do this coming year, but I run the risk of overcommitting myself. And then I wouldn’t have time… To Have Fun! My name is Stacia and I’m a workaholic. When I love what I do, it’s difficult to separate out the work time from the fun time. But there are some things that I’ve been meaning to do that aren’t related to business intelligence for which I really need to develop some resolve. And they are techie resolutions, too, in a roundabout sort of way! Photography. When my husband and I went on an extended camping trip in 2009 to Yellowstone and the Grand Tetons, I had a nice little digital camera that took decent pictures. But then I saw the gorgeous cameras that other tourists were toting around and decided I needed one too. So I bought a Nikon D90 and have started to learn to use it, but I’m definitely still in the beginning stages. I traveled so much in 2010 and worked on two book projects that I didn’t have a lot of free time to devote to it. I was very inspired by Kimberly Tripp’s (blog|twitter) and Paul Randal’s (blog|twitter) photo-adventure in Alaska, though, and plan to spend some dedicated time with my camera this year. (And hopefully before I move to Alaska – nothing set in stone yet, but we hope to move to a remote location – with Internet access – later this year!) Astronomy. I have this cool telescope, but it suffers the same fate as my camera. I have been gone too much and busy with other things that I haven’t had time to work with it. I’ll figure out how it works, and then so much time passes by that I forget how to use it. I have this crazy idea that I can actually put the camera and the telescope together for astrophotography, but I think I need to start simple by learning how to use each component individually. As long as I’m living in Las Vegas, I know I’ll have clear skies for nighttime viewing, but when we move to Alaska, we’ll be living in a rain forest. I have no idea what my opportunities will be like there – except I know that when the sky is clear, it will be far more amazing than anything I can see in Vegas – even out in the desert - because I’ll be so far away from city light pollution. I’ve been contemplating putting together a blog on these topics as I learn. As many of my fellow bloggers in the SQL Server community know, sometimes the best way to learn something is to sit down and write about it. I’m just stumped by coming up with a clever name for the new blog, which I was thinking about inaugurating with my move to Alaska. Except that I don’t know when that will be exactly, so we’ll just have to wait and see which comes first!

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• B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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• Using Unity – Part 6

  - by nmarun

  This is the last of the ‘Unity’ series and I’ll be talking about generics here. If you’ve been following the previous articles, you must have noticed that I’m just adding more and more ‘Product’ classes to the project. I’ll change that trend in this blog where I’ll be adding an ICaller interface and a Caller class. 1: public interface ICaller<T> where T : IProduct 2: { 3: string CallMethod<T>(string typeName); 4: } 5:  6: public class Caller<T> : ICaller<T> where T:IProduct 7: { 8: public string CallMethod<T>(string typeName) 9: { 10: //... 11: } 12: } We’ll fill-in the implementation of the CallMethod in a few, but first, here’s what we’re going to do: create an instance of the Caller class pass it the IProduct as a generic parameter in the CallMethod method, we’ll use Unity to dynamically create an instance of IProduct implemented object I need to add the config information for ICaller and Caller types. 1: <typeAlias alias="ICaller`1" type="ProductModel.ICaller`1, ProductModel" /> 2: <typeAlias alias="Caller`1" type="ProductModel.Caller`1, ProductModel" /> The .NET Framework’s convention to express generic types is ICaller`1, where the digit following the "`" matches the number of types contained in the generic type. So a generic type that contains 4 types contained in the generic type would be declared as: 1: <typeAlias alias="Caller`4" type="ProductModel.Caller`4, ProductModel" /> On my .aspx page, I have the following UI design: 1: <asp:RadioButton ID="LegacyProduct" Text="Product" runat="server" GroupName="ProductWeb" 2: AutoPostBack="true" OnCheckedChanged="RadioButton_CheckedChanged" /> 3: <br /> 4: <asp:RadioButton ID="NewProduct" Text="Product 2" runat="server" GroupName="ProductWeb" 5: AutoPostBack="true" OnCheckedChanged="RadioButton_CheckedChanged" /> 6: <br /> 7: <asp:RadioButton ID="ComplexProduct" Text="Product 3" runat="server" GroupName="ProductWeb" 8: AutoPostBack="true" OnCheckedChanged="RadioButton_CheckedChanged" /> 9: <br /> 10: <asp:RadioButton ID="ArrayConstructor" Text="Product 4" runat="server" GroupName="ProductWeb" 11: AutoPostBack="true" OnCheckedChanged="RadioButton_CheckedChanged" /> Things to note here are that all these radio buttons belong to the same GroupName => only one of these four can be clicked. Next, all four controls postback to the same ‘OnCheckedChanged’ event and lastly the ID’s point to named types of IProduct (already added to the web.config file). 1: <type type="IProduct" mapTo="Product" name="LegacyProduct" /> 2:  3: <type type="IProduct" mapTo="Product2" name="NewProduct" /> 4:  5: <type type="IProduct" mapTo="Product3" name="ComplexProduct"> 6: ... 7: </type> 8:  9: <type type="IProduct" mapTo="Product4" name="ArrayConstructor"> 10: ... 11: </type> In my calling code, I see which radio button was clicked, pass that as an argument to the CallMethod method. 1: protected void RadioButton_CheckedChanged(object sender, EventArgs e) 2: { 3: string typeName = ((RadioButton)sender).ID; 4: ICaller<IProduct> caller = unityContainer.Resolve<ICaller<IProduct>>(); 5: productDetailsLabel.Text = caller.CallMethod<IProduct>(typeName); 6: } What’s basically happening here is that the ID of the control gets passed on to the typeName which will be one of “LegacyProduct”, “NewProduct”, “ComplexProduct” or “ArrayConstructor”. I then create an instance of an ICaller and pass the typeName to it. Now, we’ll fill in the blank for the CallMethod method (sorry for the naming guys). 1: public string CallMethod<T>(string typeName) 2: { 3: IUnityContainer unityContainer = HttpContext.Current.Application["UnityContainer"] as IUnityContainer; 4: T productInstance = unityContainer.Resolve<T>(typeName); 5: return ((IProduct)productInstance).WriteProductDetails(); 6: } This is where I’ll resolve the IProduct by passing the type name and calling the WriteProductDetails() method. With all things in place, when I run the application and choose different radio buttons, the output should look something like below:          Basically this is how generics come to play in Unity. Please see the code I’ve used for this here. This marks the end of the ‘Unity’ series. I’ll definitely post any updates that I find, but for now I don’t have anything planned.

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• Blogging tips for SQL Server professionals

  - by jamiet

  For some time now I have been intending to put some material together relating my blogging experiences since I began blogging in 2004 and that led to me submitting a session for SQLBits recently where I intended to do just that. That didn’t get enough votes to allow me to present however so instead I resolved to write a blog post about it and Simon Sabin’s recent post Blogging – how do you do it? has prompted me to get around to completing it. So, here I present a compendium of tips that I’ve picked up from authoring a fair few blog posts over the past 6 years. Feedburner Feedburner.com is a service that can consume your blog’s default RSS feed and provide another, replacement, feed that has exactly the same content. You can then supply that replacement feed on your blog site for other people to consume in their RSS readers. Why would you want to do this? Well, two reasons actually: It makes your blog portable. If you ever want to move your blog to a different URL you don’t have to tell your subscribers to move to a different feed. The feedburner feed is a pointer to your blog content rather than being a copy of it. Feedburner will collect stats telling you how many people are subscribed to your feed, which RSS readers they use, stuff like that. Here’s a sample screenshot for http://sqlblog.com/blogs/jamie_thomson/: It also tells you what your most viewed posts are: Web stats like these are notoriously inaccurate but then again the method of measurement here is not important, what IS important is that it gives you a trustworthy ranking of your blog posts and (in my opinion) knowing which are your most popular posts is more important than knowing exactly how many views each post has had. This is just the tip of the iceberg of what Feedburner provides and I recommend every new blogger to try it! Monitor subscribers using Google Reader If for some reason Feedburner is not to your taste or (more likely) you already have an established RSS feed that you do not want to change then Google provide another way in which you can monitor your readership in the shape of their online RSS reader, Google Reader. It provides, for every RSS feed, a collection of stats including the number of Google Reader users that have subscribed to that RSS feed. This is really valuable information and in fact I have been recording this statistic for mine and a number of other blogs for a few years now and as such I can produce the following chart that indicates how readership is trending for those blogs over time: [Good news for my fellow SQLBlog bloggers.] As Stephen Few readily points out, its not the numbers that are important but the trend. Search Engine Optimisation (SEO) SEO (or “How do I get my blog to show up in Google”) is a massive area of expertise which I don’t want (and am unable) to cover in much detail here but there are some simple rules of thumb that will help: Tags – If your blog engine offers the ability to add tags to your blog post, use them. Invariably those tags go into the meta section of the page HTML and search engines lap that stuff up. For example, from my recent post Microsoft publish Visual Studio 2010 Database Project Guidance: Title – Search engines take notice of web page titles as well so make them specific and descriptive (e.g. “Configuring dtsConfig connection strings”) rather than esoteric and meaningless in a vain attempt to be humorous (e.g. “Last night a DJ saved my ETL batch”)! Title(2) – Make your title even more search engine friendly by mentioning high level subject areas, not dissimilar to Twitter hashtags. For example, if you look at all of my posts related to SSIS you will notice that nearly all contain the word “SSIS” in the title even if I had to shoehorn it in there by putting it in square brackets or similar. Another tip, if you ARE putting words into your titles in this artificial manner then put them at the end so that they’re not that prominent in search engine results; they’re there for the search engines to consume, not for human beings. Images – Always add titles and alternate text (ALT attribute) to images in your blog post. If you use Windows 7 or Windows Vista then you can use Live Writer (which Simon recommended) makes this easy for you. Headings – If you want to highlight section headings use heading tags (e.g. <H1>, <H2>, <H3> etc…) rather than just formatting the text appropriately – again, Live makes this easy. These tags give your blog posts structure that is understood by search engines and RSS readers alike. (I believe it makes them more amenable to CSS as well – though that’s not something I know too much about). If you check the HTML source for the blog post you’re reading right now you’ll be able to scan through and see where I have used heading tags. Microsoft provide a free tool called the SEO Toolkit that will analyse your blog site (for free) and tell you what things you should change to improve SEO. Go read more and download for free at Search Engine Optimization Toolkit. Did I mention that it was free? Miscellaneous Tips If you are including code in your blog post then ensure it is formatted correctly. Use SQL Server Central’s T-SQL prettifier for formatting T-SQL code. Use images and videos. Personally speaking there’s nothing I like less when reading a blog than paragraph after paragraph of text. Images make your blog more appealing which means people are more likely to read what you have written. Be original. Don’t plagiarise other people’s content and don’t simply rewrite the contents of Books Online. Every time you publish a blog post tweet a link to it. Include hashtags in your tweet that are more likely to grab people’s attention. That’s probably enough for now - I hope this blog post proves useful to someone out there. If you would appreciate a related session at a forthcoming SQLBits conference then please let me know. This will likely be my last blog post for 2010 so I would like to take this opportunity to thank everyone that has commented on, linked to or read any of my blog posts in that time. 2011 is shaping up to be a very interesting for SQL Server observers with the impending release of SQL Server code-named Denali and I promise I’ll have lots more content on that as the year progresses. Happy New Year. @Jamiet

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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• 15 Kasim 2012 Oracle Day

  - by TUFEKCIOGLU,FATIH

     15.Kasim'da Harbiye Istanbul Kongre Merkezi'nde düzenlenecek Oracle Day'e ait etkinlik bilgileri : Oracle Day etkinlik bilgileri için tiklayiniz    En Son Teknolojiden Faydalanin: Inovasyona ve Rekabete Zaman Birakin 15 Kasim 2012 Bulut Bilisim, Mobilite, Sosyal Medya ve Büyük Veri, bildigimiz dünyayi yeniden tanimliyor. Bu teknolojileri kurumuna ilk getirenlerden biri olun; daha hizli yeni ürün ve hizmet gelistirme, müsteri deneyimini iyilestirme ve yeni inovatif is modellerini hayata geçirme firsati yakalayarak rekabetteki konumunuzu güçlendirin. Oracle ve is ortaklari bu noktada size, teknolojik yenilikleri kurumunuza uyarlamanizda yardim ederken, sizin de piyasadaki degisimlerden rakiplerinizden önce avantaj elde etmenizi saglar. Oracle'in, birlikte çalismak için tasarlanmis olan yazilim ve donanimlarda en yeni teknolojileri kullanarak, bilgi teknolojilerini nasil sadelestirdigini ögrenmek için Oracle Day'de bize katilin. Oracle Day'de: Oracle'in Bulut Bilisim, Büyük Veri, Sosyal Medya, is uygulamalari çözümleri hakkinda bilgi edinme, Basarili is dönüsümleri hakkinda örnek basari hikayelerini dinleme, Sizinle ayni zorluklari tecrübe eden sektör çalisanlariyla biraraya gelme, Oracle uzmanlari ve is ortaklari ile tanisma ve yeni ürün tanitimlarini izleme, Oracle OpenWorld'den en yeni ürün bilgilerini edinme firsatini kaçirmayin... Saygilarimizla, Oracle Türkiye Hemen Kaydolun! Platin Sponsor Istanbul Kongre Merkezi Taskisla Caddesi Harbiye 34367 Istanbul / Türkiye 15 Kasim 2012, Persembe 08:30 - 18:30 LCV: [email protected] oracle.com/oracleday Bizi takip edin: #oracleday   Oracle Is Ortagi Müsteri Basari Hikayesi TROUG Sunum Ingilizce'dir  Günün Ajandasi 08:45-09:30 Kayit 09:30-10:00 Hos Geldiniz Filiz Dogan, Genel Müdür, Oracle Türkiye 10:00-10:30 Navigating Complexity by Simplifying I.T. Andrew Mendelsohn, Kidemli Baskan Yardimcisi, Oracle Veritabani Sunucu Teknolojileri, Oracle           10:30-11:00 Dönüsümsel Bulut Yolculugu Ilker Kuruöz, CIO, Turkcell 11:00-11:20 Yeni Dönemde Veri Merkezlerinin Olmazsa Olmazlari Yalim Eristiren, Genel Müdür Yardimcisi, Intel 11:20-11:30 Slimfit Feyza Narli, Is Çözümleri Direktörü, Innova 11:30-12:00 Java ile Inovasyon Cuma Yigit, Teknik Mimar, Etiya Yusuf Tok, Java Grup Yöneticisi, OBSS Ersun Engel, Satis Müdürü, Oracle 12:00-12:10  Kahve Molasi       1. SALON 2. SALON 3. SALON 4. SALON 5. SALON 6. SALON 7. SALON 8. SALON 9. SALON 10. SALON   Müsteri Deneyimi: Çalisaninizi Yetkinlestirin. Markanizi Güçlendirin. Is Süreçlerinde Degisim Daha Fazla Veri, Daha Hizli Sonuç: Isinizi Analitik Çözümlerle Güçlendirin Peki Ama Nasil? Bulut Uygulayicilari için Çözüm Haritasi Is Uygulamalarinizda Inovasyonun Gücünü Kullanin Yeni Nesil Veri Merkezi ile BT'nin Gücünü Ortaya Çikartin Oracle & Is Ortaklari Çözümleri - Basari Hikayeleri I Oracle & Is Ortaklari Çözümleri - Basari Hikayeleri II Oracle Finansal Hizmetler - Core Banking and Analytical Solutions Oracle User Group (TROUG) 12:10-12:40 Müsteri Deneyimi: Çalisaninizi Yetkinlestirin. Markanizi Güçlendirin. Tekfen Ceyhan Çelik Fabrikasi Maliyet Yönetimi ve Üretim Takibi Daha Fazla Veriyle, Daha Hizli Hareket: Yaraticiligi Aksiyonla Güçlendirme Architect Your Cloud: A Blueprint for Cloud Builders Technology Strategies that Drive Business Excellence: Get Social. Be Mobile. Run Cloud. Yeni Nesil Veri Merkezi ile BT'nin Gücünü Ortaya Çikartin Innovate with Oracle - Virtual Banking and Self Service Channels What's Next for Oracle Database?   Oracle Innova Oracle Oracle Oracle Oracle Oracle Oracle 12:40-13:40 Ögle Yemegi 13:40-14:10 Uygulamalariniz Artik Bulutta 21. Yüzyilda Finans: Potansiyeli Kullanin - Sonuçlara Ulasin! "Düsünce Hizinda" Intel Islemcili Oracle Büyük Veri ve Is Analitigi Çözümleri Deniz Seviyesinden Bulutlara I CRM'inizi Sosyallestirin: Telaura Sosyal CRM Yeni Nesil Veri Merkezinde Trend: Sadelik Abone Bilgi Yönetim Sistemi (ABYS) Yüksek Oracle Veri Tabani Performansi - Oracle Veri Tabani Oracle Veri Depolama Sistemi ile Entegre Oldugunda Sigortacilikta Finansal Transformasyon ve Entegre Veri Ambari Çözümleri SQL/PLSQL Yeni Özellikler   Oracle Oracle Intel Oracle Etiya Oracle Inspirit Oracle Oraturk TROUG 14:10-14:20  Kahve Molasi 14:20-14:50 Satis ve Pazarlamada Sosyal Mecralar Müsteri Basari Hikayeleri Paneli: Degisim Yolculugu ve Sonuçlari Tukas'in Analitik Yolculugu Deniz Seviyesinden Bulutlara II Loupe: IP Tabanli Servisler için Proaktif Izleme Veri Merkezinizdeki Riskleri Ortadan Kaldirin Oracle iAS to WebLogic Migrasyonu Oracle ZFS Storage Appliance - Turkcell Deneyimleri Analytical Transformation - Risk and Finance Together to Address the Regulatory Changes Today and Tomorrow Veri Madenciligi Veritabaninda Yapilir: Uygulamalariyla Oracle R Enterprise ve Oracle Data Mining Opsiyonu   Oracle Akbank, Teknosa, Dogus Holding, Ceynak Gtech Oracle Netas Oracle OBSS Turkcell&Gantek Oracle TROUG 14:50-15:00  Kahve Molasi 15:00-15:30 Yetenek Yönetiminde Entegre Çözümler: Taleo ile Ise Alim Artik Daha Kolay Müsteri Basari Hikayeleri Paneli: Degisim Yolculugu ve Sonuçlari Büyük Veri & Exalytics - Exadata'nin Gelecek Rotasi - Bütünlesik (Engineered) Sistemler'de Ücretsiz Platin Hizmetleri Aksigorta Oracle ATS (Application Testing Suite) ile Uygulamalarini Nasil Test Ediyor? Üstün Performans ve Esneklik ile Servis Seviyenizi Arttirin Akilli Belediyecilik Uygulamalarinda Oracle BPM ile Süreç Yönetimi Teyp ile Uçtan Uca Yedekleme Çözümleri Connecting with Customers to Enhance Revenue Generation: Unleashing the Power of an Enterprise Revenue Management and Billing Solution Günümüzün Uygulama Mimarisi Sorunlari ve Çözüm Önerileri   Oracle Akbank, Teknosa, Dogus Holding, Ceynak Oracle Oracle Aksigorta Oracle Sampas Remivac Oracle TROUG 15:30-15:40  Kahve Molasi 15:40-16:10 JD Edwards Yeni Sürüm ile Satis Agi Yönetimi Oracle Policy Automation ile Türkçe Merkezi Is Kurallari Yönetimi Oracle BI ile Kurumsal Karne Çözümleri Turkcell Süperbulut ile Yazilim Artik Hizmetinizde Bütünlesik (Engineered) Sistemler Artik SAP Müsterilerinde de Fark Yaratiyor Yeni Nesil Veri Merkezi Olusturma: Denenmis ve Ispatlanmis Yöntemler Türk Telekom SOA Projesi Basari Hikayesi Yapi Kredi Sigorta Uygulamalarinda Son Kullanici Deneyimini Nasil Izliyor? 2013 NFC Trendleri Karagöz ile Hacivat Veri Tabaninda   TupperWare & Akademi Danismanlik Oracle Oracle Turkcell Oracle Oracle Türk Telekom Yapi Kredi Sigorta Smartsoft TROUG 16:10-16:20  Kahve Molasi 16:20-16:50 Tutarli, Tekil Veriye Yolculuk: Oracle Ana Veri Yönetimi Turkcell/Superonline'da Varlik Yönetimi Her Tür Verinin Endeca ile Rahat Analizi Bulut Bilisim'de Güvenlik Nasil Saglanir? Rekabette Kazanmak: GoldenGate ile Dogru Kararlari Rakiplerinizden Önce Verin. Veri Merkeziniz için Bulut Altyapi Stratejileri Oracle Orkestrasi: Çok Sesli Yönetime Kulak Verin Lojistik Zekasi / Horoz Lojistik Basari Hikayesi Bütünlesik Sistemler (Engineered Systems) ile Yüksek Performansli Java Uygulamalari International Growth - Helping the Banks Standardize Overseas Operations Oracle Big Data   Oracle Turkcell Oracle Oracle Oracle Oracle Kora & Horoz Lojistik Oracle Oracle TROUG 16:50-18:30  Kokteyl     Eger bir kamu kurumunun/kurulusunun çalisani veya görevlisi iseniz, bu etkinlige iliskin önemli etik kurallara iliskin bilgi için lütfen buraya tiklayiniz Copyright 2012, Oracle and/or its affiliates. All rights reserved. Bize Ulasin | Yasal Uyarilar | Gizlilik Beyani

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• The APEX of Business Value...or...the Business Value of APEX? Oracle Cloud Takes Oracle APEX to New Heights!

  - by Gene Eun

  The attraction of Oracle Application Express (APEX) has increased tremendously with the recent launch of the Oracle Cloud. APEX already supported departmental development and deployment of business applications with minimal involvement from the IT department. Positioned as the ideal replacement for MS Access, APEX probably has managed better to capture the eye of developers and was used for enterprise application development at least as much as for the kind of tactical applications that Oracle strategically positioned it for. With APEX as PaaS from the Oracle Cloud, a leap is made to a much higher level of business value. Now the IT department is not even needed to make infrastructure available with a database running  on it. All the business needs is a credit card. And the business application that is developed, managed and used from the cloud through a standard browser can now just as easily be accessed by users from around the world as by users from the business department itself. As a bonus – the development of the APEX application is also done in the cloud – with no special demands on the location or the enterprise access privileges of the developers. To sum it up: APEX from Oracle Cloud Database Service get the development environment up and running in minutes no involvement from the internal IT department required (not for infrastructure, platform, or development) superior availability and scalability is offered by Oracle users from anywhere in the world can be invited to access the application developers from anywhere in the world can participate in creating and maintaining the application In addition: because the Oracle Cloud platform is the same as the on-premise platform, you can still decide to move the APEX application between the cloud and the local environment – and back again. The REST-ful services that are available through APEX allow programmatic interaction with the database under the APEX application. That means that this database can be synchronized with on premise databases or data stores in (other) clouds. Through the Oracle Cloud Messaging Service, the APEX application can easily enter into asynchronous conversations with other APEX applications, Fusion Middleware applications (ADF, SOA, BPM) and any other type of REST-enabled application. In my opinion, now, for the first time perhaps, APEX offers the attraction to the business that has been suggested before: because of the cloud, all the business needs is  a credit card (a budget of $175 per month), an internet-connection and a browser. Not like before, with a PC hidden under a desk or a database running somewhere in the data center. No matter how unattended: equipment is needed, power is consumed, the database needs to be kept running and if Oracle Database XE does not suffice, software licenses are required as well. And this set up always has a security challenge associated with it. The cloud fee for the Oracle Cloud Database Service includes infrastructure, power, licenses, availability, platform upgrades, a collection of reusable application components and the development and runtime environments containing the APEX platform. Of course this not only means that business departments can move quickly without having to convince their IT colleagues to move along – it also means that small organizations that do not even have IT colleagues can do the same. Getting tailored applications or applications up and running to get in touch with users and customers all over the world is now within easy reach for small outfits – without any investment. My misunderstanding For a long time, I was under the impression that the essence of APEX was that the business could create applications themselves – meaning that business ‘people’ would actually go into APEX to create the application. To me APEX was too much of a developers’ tool to see that happen – apart from the odd business analyst who missed his or her calling as an IT developer. Having looked at various other cloud based development offerings – including Force.com, Mendix, WaveMaker, WorkXpress, OrangeScape, Caspio and Cordys- I have come to realize my mistake. All these platforms are positioned for 'the business' but require a fair amount of coding and technical expertise. However, they make the business happy nevertheless, because they allow the  business to completely circumvent the IT department. That is the essence. Not having to go through the red tape, not having to wait for IT staff who (justifiably) need weeks or months to provide an environment, not having to deal with administrators (again, justifiably) refusing to take on that 'strange environment'. Being able to think of an initiative and turn into action right away. The business does not have to build the application - it can easily hire some external developers or even that nerdy boy next door. They can get started, get an application up and running and invite users in – especially external users such as customers. They will worry later about upgrades and life cycle management and integration. To get applications up and running quickly and start turning ideas into action and results rightaway. That is the key selling point for all these cloud offerings, including APEX from the Cloud. And it is a compelling story. For APEX probably even more so than for the others. While I consider APEX a somewhat proprietary framework compared with ‘regular’ Java/JEE web development (or even .NET and PHP  development), it is still far more open than most cloud environments. APEX is SQL and PL/SQL based – nothing special about those languages – and can run just as easily on site as in the cloud. It has been around since 2004 (that is not including several predecessors that fed straight into APEX) so it can be considered pretty mature. Oracle as a company seems pretty stable – so investments in its technology are bound to last for some time to come. By the way: neither APEX nor the other Cloud DevaaS offerings are targeted at creating applications with enormous life times. They fit into a trend of agile development and rapid life cycle management, with fairly light weight user interfaces that quickly adapt to taste, technology trends and functional requirements and that are easily replaced. APEX and ADF – a match made in heaven?! (or at least in the sky) Note that using APEX only for cloud based database with REST-ful Services is also a perfectly viable scenario: any UI – mobile or browser based – capable of consuming REST-ful services can be created against such a business tier. Creating an ADF Mobile application for example that runs aginst REST-ful services is a best practice for mobile development. Such REST-ful services can be consumed from any service provider – including the Cloud based APEX powered REST-ful services running against the Oracle Cloud Database Service! The ADF Mobile architecture overview can easily be morphed to fit the APEX services in – allowing for a cloud based mobile app: Want to learn more about Oracle Database Cloud Service or Oracle Cloud, just visit cloud.oracle.com  or oracle.com/cloud. Repost of a blog entry by Rick Greenwald, Director of Product Management, Oracle Database Cloud Service.

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• Who is Jeremiah Owyang?

  - by Michael Hylton

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• Who is Jeremiah Owyang?

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• General monitoring for SQL Server Analysis Services using Performance Monitor

  - by Testas

  A recent customer engagement required a setup of a monitoring solution for SSAS, due to the time restrictions placed upon this, native Windows Performance Monitor (Perfmon) and SQL Server Profiler Monitoring Tools was used as using a third party tool would have meant the customer providing an additional monitoring server that was not available.I wanted to outline the performance monitoring counters that was used to monitor the system on which SSAS was running. Due to the slow query performance that was occurring during certain scenarios, perfmon was used to establish if any pressure was being placed on the Disk, CPU or Memory subsystem when concurrent connections access the same query, and Profiler to pinpoint how the query was being managed within SSAS, profiler I will leave for another blogThis guide is not designed to provide a definitive list of what should be used when monitoring SSAS, different situations may require the addition or removal of counters as presented by the situation. However I hope that it serves as a good basis for starting your monitoring of SSAS. I would also like to acknowledge Chris Webb’s awesome chapters from “Expert Cube Development” that also helped shape my monitoring strategy:http://cwebbbi.spaces.live.com/blog/cns!7B84B0F2C239489A!6657.entrySimulating ConnectionsTo simulate the additional connections to the SSAS server whilst monitoring, I used ascmd to simulate multiple connections to the typical and worse performing queries that were identified by the customer. A similar sript can be downloaded from codeplex at http://www.codeplex.com/SQLSrvAnalysisSrvcs.     File name: ASCMD_StressTestingScripts.zip. Performance MonitorWithin performance monitor,  a counter log was created that contained the list of counters below. The important point to note when running the counter log is that the RUN AS property within the counter log properties should be changed to an account that has rights to the SSAS instance when monitoring MSAS counters. Failure to do so means that the counter log runs under the system account, no errors or warning are given while running the counter log, and it is not until you need to view the MSAS counters that they will not be displayed if run under the default account that has no right to SSAS. If your connection simulation takes hours, this could prove quite frustrating if not done beforehand JThe counters used……  Object Counter Instance Justification System Processor Queue legnth N/A Indicates how many threads are waiting for execution against the processor. If this counter is consistently higher than around 5 when processor utilization approaches 100%, then this is a good indication that there is more work (active threads) available (ready for execution) than the machine's processors are able to handle. System Context Switches/sec N/A Measures how frequently the processor has to switch from user- to kernel-mode to handle a request from a thread running in user mode. The heavier the workload running on your machine, the higher this counter will generally be, but over long term the value of this counter should remain fairly constant. If this counter suddenly starts increasing however, it may be an indicating of a malfunctioning device, especially if the Processor\Interrupts/sec\(_Total) counter on your machine shows a similar unexplained increase Process % Processor Time sqlservr Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process % Processor Time msmdsrv Definately should be used if Processor\% Processor Time\(_Total) is maxing at 100% to assess the effect of the SQL Server process on the processor Process Working Set sqlservr If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Process Working Set msmdsrv If the Memory\Available bytes counter is decreaing this counter can be run to indicate if the process is consuming larger and larger amounts of RAM. Process(instance)\Working Set measures the size of the working set for each process, which indicates the number of allocated pages the process can address without generating a page fault. Processor % Processor Time _Total and individual cores measures the total utilization of your processor by all running processes. If multi-proc then be mindful only an average is provided Processor % Privileged Time _Total To see how the OS is handling basic IO requests. If kernel mode utilization is high, your machine is likely underpowered as it's too busy handling basic OS housekeeping functions to be able to effectively run other applications. Processor % User Time _Total To see how the applications is interacting from a processor perspective, a high percentage utilisation determine that the server is dealing with too many apps and may require increasing thje hardware or scaling out Processor Interrupts/sec _Total  The average rate, in incidents per second, at which the processor received and serviced hardware interrupts. Shoulr be consistant over time but a sudden unexplained increase could indicate a device malfunction which can be confirmed using the System\Context Switches/sec counter Memory Pages/sec N/A Indicates the rate at which pages are read from or written to disk to resolve hard page faults. This counter is a primary indicator of the kinds of faults that cause system-wide delays, this is the primary counter to watch for indication of possible insufficient RAM to meet your server's needs. A good idea here is to configure a perfmon alert that triggers when the number of pages per second exceeds 50 per paging disk on your system. May also want to see the configuration of the page file on the Server Memory Available Mbytes N/A is the amount of physical memory, in bytes, available to processes running on the computer. if this counter is greater than 10% of the actual RAM in your machine then you probably have more than enough RAM. monitor it regularly to see if any downward trend develops, and set an alert to trigger if it drops below 2% of the installed RAM. Physical Disk Disk Transfers/sec for each physical disk If it goes above 10 disk I/Os per second then you've got poor response time for your disk. Physical Disk Idle Time _total If Disk Transfers/sec is above  25 disk I/Os per second use this counter. which measures the percent time that your hard disk is idle during the measurement interval, and if you see this counter fall below 20% then you've likely got read/write requests queuing up for your disk which is unable to service these requests in a timely fashion. Physical Disk Disk queue legnth For the OLAP and SQL physical disk A value that is consistently less than 2 means that the disk system is handling the IO requests against the physical disk Network Interface Bytes Total/sec For the NIC Should be monitored over a period of time to see if there is anb increase/decrease in network utilisation Network Interface Current Bandwidth For the NIC is an estimate of the current bandwidth of the network interface in bits per second (BPS). MSAS 2005: Memory Memory Limit High KB N/A Shows (as a percentage) the high memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Limit Low KB N/A Shows (as a percentage) the low memory limit configured for SSAS in C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config\msmdsrv.ini MSAS 2005: Memory Memory Usage KB N/A Displays the memory usage of the server process. MSAS 2005: Memory File Store KB N/A Displays the amount of memory that is reserved for the Cache. Note if total memory limit in the msmdsrv.ini is set to 0, no memory is reserved for the cache MSAS 2005: Storage Engine Query Queries from Cache Direct / sec N/A Displays the rate of queries answered from the cache directly MSAS 2005: Storage Engine Query Queries from Cache Filtered / Sec N/A Displays the Rate of queries answered by filtering existing cache entry. MSAS 2005: Storage Engine Query Queries from File / Sec N/A Displays the Rate of queries answered from files. MSAS 2005: Storage Engine Query Average time /query N/A Displays the average time of a query MSAS 2005: Connection Current connections N/A Displays the number of connections against the SSAS instance MSAS 2005: Connection Requests / sec N/A Displays the rate of query requests per second MSAS 2005: Locks Current Lock Waits N/A Displays thhe number of connections waiting on a lock MSAS 2005: Threads Query Pool job queue Length N/A The number of queries in the job queue MSAS 2005:Proc Aggregations Temp file bytes written/sec N/A Shows the number of bytes of data processed in a temporary file MSAS 2005:Proc Aggregations Temp file rows written/sec N/A Shows the number of bytes of data processed in a temporary file 

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• My Thoughts On the Xbox 180

  - by Chris Gardner

  Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2013/06/21/my-thoughts-on-the-xbox-180.aspx Everyone seems to be putting their 0.00237 cents into the wishing well over Microsoft's recent decision to reverse the DRM policy on the Xbox One. However, there have been a few issues that nobody has touched. As such, I have decided to dig 0.00237 cents out of my pocket. First, let me be clear about this point. I do not support the decision to reverse the DRM policy on the Xbox One. I wanted that point to be expressed first and unambiguously. I will say it again. I do not support the decision to reverse the DRM policy on the Xbox One. Now that I have that out of the way, let me go into my rationale. This decision removes most of the cool features that enticed me to pre-order the console. No, I didn't cancel my pre-order. There is still five months before the release of the console, and there is still a plethora of information that we, as consumers, do not have. With that, it should be noted that much of the talk in this post is speculation and rhetoric. I do not have any insider information that you do not possess. The persistent connection would have allowed the console to do many of the functions for which we have been begging. That demo where someone was playing Ryse, seamlessly accepted a multiplayer challenge in Killer Instinct, played the match (and a rematch,) and then jumped back into Ryse. That's gone, if you bought the game on disc. The new, DRM free system will require the disc in the system to play a game. That bullet point where one Xbox Live account could have up to 10 slave accounts so families could play together, no matter where they were located. That's gone as well. The promise of huge, expansive, dynamically changing worlds that was brought to us with the power of cloud computing. Well, "the people" didn't want there to be a forced, persistent connection. As such, developers can't rely on a connection and, as such, that feature is gone. This is akin to the removal of the hard drive on the Xbox 360. The list continues, but the enthusiast press has enumerated the list far better than I wish. All of this is because the Xbox team saw the HUGE success of Steam and decided to borrow a few ideas. Yes, Steam. The service that everyone hated for the first six months (for the same reasons the Xbox One is getting flack.) There was an initial growing pain. However, it is now lauded as the way games distribution should be handled. Unless you are Microsoft. I do find it curious that many of the features were originally announced for the PS4 during its unveiling. However, much of that was left strangely absent for Sony's E3 press conference. Instead, we received a single, static slide that basically said the exact opposite of Microsoft's plans. It is not farfetched to believe that slide came into existence during the approximately seven hours between the two media briefings. The thing that majorly annoys me over this whole kerfuffle is that the single thing that caused the call to arms is, really, not an issue. Microsoft never said they were going to block used sales. They said it was up to the publisher to make that decision. This would have allowed publishers to reclaim some of the costs of development in subsequent sales of the product. If you sell your game to GameStop for 7 USD, GameStop is going to sell it for 55 USD. That is 48 USD pure profit for them. Some publishers asked GameStop for a small cut. Was this a huge, money grubbing scheme? Well, yes, but the idea was that they have to handle server infrastructure for dormant accounts, etc. Of course, GameStop flatly refused, and the Online Pass was born. Fortunately, this trend didn’t last, and most publishers have stopped the practice. The ability to sell "licenses" has already begun to be challenged. Are you living in the EU? If so, companies must allow you to sell digital property. With this precedent in place, it's only a matter of time before other areas follow suit. If GameStop were smart, they should have immediately contacted every publisher out there to get the rights to become a clearing house for these licenses. Then, they keep their business model and could reduce their brick and mortar footprint. The digital landscape is changing. We need to not block this process. As Seth MacFarlane best said "Some issues are so important that you should drag people kicking and screaming." I believe this was said on an episode of Real Time with Bill Maher about the issue of Gay Marriages. Much like the original source, this is an issue that we need to drag people to the correct, progressive position. Microsoft, as a company, actually has the resources to weather the transition period. They have a great pool of first and second party developers that can leverage this new framework to prove the validity. Over time, the third party developers will get excited to use these tools. As an old C++ guy, I resisted C# for years. Now, I think it's one of the best languages I've ever used. I have a server room and a Co-Lo full of servers, so I originally didn't see the value in Azure. Now, I wish I could move every one of my projects into the cloud. I still LOVE getting physical packaging, which my music and games collection will proudly attest. However, I have started to see the value in pure digital, and have found ways to integrate this into the ways I consume those products. I can, honestly, understand how some parts of the population would be very apprehensive about this new landscape. There were valid arguments about people with no internet access. There are ways to combat these problems. These methods do not require us to throw the baby out with the bathwater. However, the number of people in the computer industry that I have seen cry foul is truly appalling. We are the forward looking people that help show how technology can improve people's lives. If we can't see the value of the brief pain involved with an exciting new ecosystem, than who will?

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• Feedback Filtration&ndash;Processing Negative Comments for Positive Gains

  - by D'Arcy Lussier

  After doing 7 conferences, 5 code camps, and countless user group events, I feel that this is a post I need to write. I actually toyed with other names for this post, however those names would just lend itself to the type of behaviour I want people to avoid – the reactionary, emotional response that speaks to some deeper issue beyond immediate facts and context. Humans are incredibly complex creatures. We’re also emotional, which serves us well in certain situations but can hinder us in others. Those of us in leadership build up a thick skin because we tend to encounter those reactionary, emotional responses more often, and we’re held to a higher standard because of our positions. While we could react with emotion ourselves, as the saying goes – fighting fire with fire just makes a bigger fire. So in this post I’ll share my thought process for dealing with negative feedback/comments and how you can still get value from them. The Thought Process Let’s take a real-world example. This week I held the Prairie IT Pro & Dev Con event. We’ve gotten a lot of session feedback already, most of it overwhelmingly positive. But some not so much – and some to an extreme I rarely see but isn’t entirely surprising to me. So here’s the example from a person we’ll refer to as Mr. Horrible: How was the speaker? Horrible! Worst speaker ever! Did the session meet your expectations? Hard to tell, speaker ruined it. Other Comments: DO NOT bring this speaker back! He was at this conference last year and I hoped enough negative feedback would have taught you to not bring him back...obviously not...I will not return to this conference next year if this speaker is brought back. Now those are very strong words. “Worst speaker ever!” “Speaker ruined it” “I will not return to this conference next year if the speaker is brought back”. The speakers I invite to speak at my conference are not just presenters but friends and colleagues. When I see this, my initial reaction is of course very emotional: I get defensive, I get angry, I get offended. So that’s where the process kicks in. Step 1 – Take a Deep Breath Take a deep breath, calm down, and walk away from the keyboard. I didn’t do that recently during an email convo between some colleagues and it ended up in my reacting emotionally on Twitter – did I mention those colleagues follow my Twitter feed? Yes, I ate some crow. Ok, now that we’re calm, let’s move on to step 2. Step 2 – Strip off the Emotion We need to take off the emotion that people wrap their words in and identify the root issues. For instance, if I see: “I hated this session, the presenter was horrible! He spoke so fast I couldn’t make out what he was saying!” then I drop off the personal emoting (“I hated…”) and the personal attack (“the presenter was horrible”) and focus on the real issue this person had – that the speaker was talking too fast. Now we have a root cause of the displeasure. However, we’re also dealing with humans who are all very different. Before I call up the speaker to talk about his speaking pace, I need to do some other things first. Back to our Mr. Horrible example, I don’t really have much to go on. There’s no details of how the speaker “ruined” the session or why he’s the “worst speaker ever”. In this case, the next step is crucial. Step 3 – Validate the Feedback When I tell people that we really like getting feedback for the sessions, I really really mean it. Not just because we want to hear what individuals have to say but also because we want to know what the group thought. When a piece of negative feedback comes in, I validate it against the group. So with the speaker Mr. Horrible commented on, I go to the feedback and look at other people’s responses: 2 x Excellent 1 x Alright 1 x Not Great 1 x Horrible (our feedback guy) That’s interesting, it’s a bit all over the board. If we look at the comments more we find that the people who rated the speaker excellent liked the presentation style and found the content valuable. The one guy who said “Not Great” even commented that there wasn’t anything really wrong with the presentation, he just wasn’t excited about it. In that light, I can try to make a few assumptions: - Mr. Horrible didn’t like the speakers presentation style - Mr. Horrible was expecting something else that wasn’t communicated properly in the session description - Mr. Horrible, for whatever reason, just didn’t like this presenter Now if the feedback was overwhelmingly negative, there’s a different pattern – one that validates the negative feedback. Regardless, I never take something at face value. Even if I see really good feedback, I never get too happy until I see that there’s a group trend towards the positive. Step 4 – Action Plan Once I’ve validated the feedback, then I need to come up with an action plan around it. Let’s go back to the other example I gave – the one with the speaker going too fast. I went and looked at the feedback and sure enough, other people commented that the speaker had spoken too quickly. Now I can go back to the speaker and let him know so he can get better. But what if nobody else complained about it? I’d still mention it to the speaker, but obviously one person’s opinion needs to be weighed as such. When we did PrDC Winnipeg in 2011, I surveyed the attendees about the food. Everyone raved about it…except one person. Am I going to change the menu next time for that one person while everyone else loved it? Of course not. There’s a saying – A sure way to fail is to try to please everyone. Let’s look at the Mr. Horrible example. What can I communicate to the speaker with such limited information provided in the feedback from Mr. Horrible? Well looking at the groups feedback, I can make a few suggestions: - Ensure that people understand in the session description the style of the talk - Ensure that people understand the level of detail/complexity of the talk and what prerequisite knowledge they should have I’m looking at it as possibly Mr. Horrible assumed a much more advanced talk and was disappointed, while the positive feedback by people who – from their comments – suggested this was all new to them, were thrilled with the session level. Step 5 – Follow Up For some feedback, I follow up personally. Especially with negative or constructive feedback, its important to let the person know you heard them and are making changes because of their comments. Even if their comments were emotionally charged and overtly negative, it’s still important to reach out personally and professionally. When you remove the emotion, negative comments can be the best feedback you get. Also, people have bad days. We’ve all had one of “those days” where we talked more sternly than normal to someone, or got angry at something we’d normally shrug off. We have various stresses in our lives and sometimes they seep out in odd ways. I always try to give some benefit of the doubt, and re-evaluate my view of the person after they’ve responded to my communication. But, there is such a thing as garbage feedback. What Mr. Horrible wrote is garbage. It’s mean spirited. It’s hateful. It provides nothing constructive at all. And a tell-tale sign that feedback is garbage – the person didn’t leave their name even though there was a field for it. Step 6 – Delete It Feedback must be processed in its raw form, and the end products should drive improvements. But once you’ve figured out what those things are, you shouldn’t leave raw feedback lying around. They are snapshots in time that taken alone can be damaging. Also, you should never rest on past praise. In a future blog post, I’m going to talk about how we can provide great feedback that, even when its critical, can still be constructive.

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• Waterfall Model (SDLC) vs. Prototyping Model

  The characters in the fable of the Tortoise and the Hare can easily be used to demonstrate the similarities and differences between the Waterfall and Prototyping software development models. This children fable is about a race between a consistently slow moving but steadfast turtle and an extremely fast but unreliable rabbit. After closely comparing each character’s attributes in correlation with both software development models, a trend seems to appear in that the Waterfall closely resembles the Tortoise in that Waterfall Model is typically a slow moving process that is broken up in to multiple sequential steps that must be executed in a standard linear pattern. The Tortoise can be quoted several times in the story saying “Slow and steady wins the race.” This is the perfect mantra for the Waterfall Model in that this model is seen as a cumbersome and slow moving. Waterfall Model Phases Requirement Analysis & Definition This phase focuses on defining requirements for a project that is to be developed and determining if the project is even feasible. Requirements are collected by analyzing existing systems and functionality in correlation with the needs of the business and the desires of the end users. The desired output for this phase is a list of specific requirements from the business that are to be designed and implemented in the subsequent steps. In addition this phase is used to determine if any value will be gained by completing the project. System Design This phase focuses primarily on the actual architectural design of a system, and how it will interact within itself and with other existing applications. Projects at this level should be viewed at a high level so that actual implementation details are decided in the implementation phase. However major environmental decision like hardware and platform decision are typically decided in this phase. Furthermore the basic goal of this phase is to design an application at the system level in those classes, interfaces, and interactions are defined. Additionally decisions about scalability, distribution and reliability should also be considered for all decisions. The desired output for this phase is a functional  design document that states all of the architectural decisions that have been made in regards to the project as well as a diagrams like a sequence and class diagrams. Software Design This phase focuses primarily on the refining of the decisions found in the functional design document. Classes and interfaces are further broken down in to logical modules based on the interfaces and interactions previously indicated. The output of this phase is a formal design document. Implementation / Coding This phase focuses primarily on implementing the previously defined modules in to units of code. These units are developed independently are intergraded as the system is put together as part of a whole system. Software Integration & Verification This phase primarily focuses on testing each of the units of code developed as well as testing the system as a whole. There are basic types of testing at this phase and they include: Unit Test and Integration Test. Unit Test are built to test the functionality of a code unit to ensure that it preforms its desired task. Integration testing test the system as a whole because it focuses on results of combining specific units of code and validating it against expected results. The output of this phase is a test plan that includes test with expected results and actual results. System Verification This phase primarily focuses on testing the system as a whole in regards to the list of project requirements and desired operating environment. Operation & Maintenance his phase primarily focuses on handing off the competed project over to the customer so that they can verify that all of their requirements have been met based on their original requirements. This phase will also validate the correctness of their requirements and if any changed need to be made. In addition, any problems not resolved in the previous phase will be handled in this section. The Waterfall Model’s linear and sequential methodology does offer a project certain advantages and disadvantages. Advantages of the Waterfall Model Simplistic to implement and execute for projects and/or company wide Limited demand on resources Large emphasis on documentation Disadvantages of the Waterfall Model Completed phases cannot be revisited regardless if issues arise within a project Accurate requirement are never gather prior to the completion of the requirement phase due to the lack of clarification in regards to client’s desires. Small changes or errors that arise in applications may cause additional problems The client cannot change any requirements once the requirements phase has been completed leaving them no options for changes as they see their requirements changes as the customers desires change. Excess documentation Phases are cumbersome and slow moving Learn more about the Major Process in the Sofware Development Life Cycle and Waterfall Model. Conversely, the Hare shares similar traits with the prototyping software development model in that ideas are rapidly converted to basic working examples and subsequent changes are made to quickly align the project with customers desires as they are formulated and as software strays from the customers vision. The basic concept of prototyping is to eliminate the use of well-defined project requirements. Projects are allowed to grow as the customer needs and request grow. Projects are initially designed according to basic requirements and are refined as requirement become more refined. This process allows customer to feel their way around the application to ensure that they are developing exactly what they want in the application This model also works well for determining the feasibility of certain approaches in regards to an application. Prototypes allow for quickly developing examples of implementing specific functionality based on certain techniques. Advantages of Prototyping Active participation from users and customers Allows customers to change their mind in specifying requirements Customers get a better understanding of the system as it is developed Earlier bug/error detection Promotes communication with customers Prototype could be used as final production Reduced time needed to develop applications compared to the Waterfall method Disadvantages of Prototyping Promotes constantly redefining project requirements that cause major system rewrites Potential for increased complexity of a system as scope of the system expands Customer could believe the prototype as the working version. Implementation compromises could increase the complexity when applying updates and or application fixes When companies trying to decide between the Waterfall model and Prototype model they need to evaluate the benefits and disadvantages for both models. Typically smaller companies or projects that have major time constraints typically head for more of a Prototype model approach because it can reduce the time needed to complete the project because there is more of a focus on building a project and less on defining requirements and scope prior to the start of a project. On the other hand, Companies with well-defined requirements and time allowed to generate proper documentation should steer towards more of a waterfall model because they are in a position to obtain clarified requirements and have to design and optimal solution prior to the start of coding on a project.

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• The Presentation Isn't Over Until It's Over

  - by Phil Factor

  The senior corporate dignitaries settled into their seats looking important in a blue-suited sort of way. The lights dimmed as I strode out in front to give my presentation.  I had ten vital minutes to make my pitch.  I was about to dazzle the top management of a large software company who were considering the purchase of my software product. I would present them with a dazzling synthesis of diagrams, graphs, followed by  a live demonstration of my software projected from my laptop.  My preparation had been meticulous: It had to be: A year’s hard work was at stake, so I’d prepared it to perfection.  I stood up and took them all in, with a gaze of sublime confidence. Then the laptop expired. There are several possible alternative plans of action when this happens     A. Stare at the smoking laptop vacuously, flapping ones mouth slowly up and down     B. Stand frozen like a statue, locked in indecision between fright and flight.     C. Run out of the room, weeping     D. Pretend that this was all planned     E. Abandon the presentation in favour of a stilted and tedious dissertation about the software     F. Shake your fist at the sky, and curse the sense of humour of your preferred deity I started for a few seconds on plan B, normally referred to as the ‘Rabbit in the headlamps of the car’ technique. Suddenly, a little voice inside my head spoke. It spoke the famous inane words of Yogi Berra; ‘The game isn't over until it's over.’ ‘Too right’, I thought. What to do? I ran through the alternatives A-F inclusive in my mind but none appealed to me. I was completely unprepared for this. Nowadays, longevity has since taught me more than I wanted to know about the wacky sense of humour of fate, and I would have taken two laptops. I hadn’t, but decided to do the presentation anyway as planned. I started out ignoring the dead laptop, but pretending, instead that it was still working. The audience looked startled. They were expecting plan B to be succeeded by plan C, I suspect. They weren’t used to denial on this scale. After my introductory talk, which didn’t require any visuals, I came to the diagram that described the application I’d written.  I’d taken ages over it and it was hot stuff. Well, it would have been had it been projected onto the screen. It wasn’t. Before I describe what happened then, I must explain that I have thespian tendencies.  My  triumph as Professor Higgins in My Fair Lady at the local operatic society is now long forgotten, but I remember at the time of my finest performance, the moment that, glancing up over the vast audience of  moist-eyed faces at the during the poignant  scene between Eliza and Higgins at the end, I  realised that I had a talent that one day could possibly  be harnessed for commercial use I just talked about the diagram as if it was there, but throwing in some extra description. The audience nodded helpfully when I’d done enough. Emboldened, I began a sort of mime, well, more of a ballet, to represent each slide as I came to it. Heaven knows I’d done my preparation and, in my mind’s eye, I could see every detail, but I had to somehow project the reality of that vision to the audience, much the same way any actor playing Macbeth should do the ghost of Banquo.  My desperation gave me a manic energy. If you’ve ever demonstrated a windows application entirely by mime, gesture and florid description, you’ll understand the scale of the challenge, but then I had nothing to lose. With a brief sentence of description here and there, and arms flailing whilst outlining the size and shape of  graphs and diagrams, I used the many tricks of mime, gesture and body-language  learned from playing Captain Hook, or the Sheriff of Nottingham in pantomime. I set out determinedly on my desperate venture. There wasn’t time to do anything but focus on the challenge of the task: the world around me narrowed down to ten faces and my presentation: ten souls who had to be hypnotized into seeing a Windows application:  one that was slick, well organized and functional I don’t remember the details. Eight minutes of my life are gone completely. I was a thespian berserker.  I know however that I followed the basic plan of building the presentation in a carefully controlled crescendo until the dazzling finale where the results were displayed on-screen.  ‘And here you see the results, neatly formatted and grouped carefully to enhance the significance of the figures, together with running trend-graphs!’ I waved a mime to signify an animated  window-opening, and looked up, in my first pause, to gaze defiantly  at the audience.  It was a sight I’ll never forget. Ten pairs of eyes were gazing in rapt attention at the imaginary window, and several pairs of eyes were glancing at the imaginary graphs and figures.  I hadn’t had an audience like that since my starring role in  Beauty and the Beast.  At that moment, I realized that my desperate ploy might work. I sat down, slightly winded, when my ten minutes were up.  For the first and last time in my life, the audience of a  ‘PowerPoint’ presentation burst into spontaneous applause. ‘Any questions?’ ‘Yes,  Have you got an agent?’ Yes, in case you’re wondering, I got the deal. They bought the software product from me there and then. However, it was a life-changing experience for me and I have never ever again trusted technology as part of a presentation.  Even if things can’t go wrong, they’ll go wrong and they’ll kill the flow of what you’re presenting.  if you can’t do something without the techno-props, then you shouldn’t do it.  The greatest lesson of all is that great presentations require preparation and  ‘stage-presence’ rather than fancy graphics. They’re a great supporting aid, but they should never dominate to the point that you’re lost without them.

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• Oracle OpenWorld 2013 – Wrap up by Sven Bernhardt

  - by JuergenKress

  OOW 2013 is over and we’re heading home, so it is time to lean back and reflecting about the impressions we have from the conference. First of all: OOW was great! It was a pleasure to be a part of it. As already mentioned in our last blog article: It was the biggest OOW ever. Parallel to the conference the America’s Cup took place in San Francisco and the Oracle Team America won. Amazing job by the team and again congratulations from our side Back to the conference. The main topics for us are: Oracle SOA / BPM Suite 12c Adaptive Case management (ACM) Big Data Fast Data Cloud Mobile Below we will go a little more into detail, what are the key takeaways regarding the mentioned points: Oracle SOA / BPM Suite 12c During the five days at OOW, first details of the upcoming major release of Oracle SOA Suite 12c and Oracle BPM Suite 12c have been introduced. Some new key features are: Managed File Transfer (MFT) for transferring big files from a source to a target location Enhanced REST support by introducing a new REST binding Introduction of a generic cloud adapter, which can be used to connect to different cloud providers, like Salesforce Enhanced analytics with BAM, which has been totally reengineered (BAM Console now also runs in Firefox!) Introduction of templates (OSB pipelines, component templates, BPEL activities templates) EM as a single monitoring console OSB design-time integration into JDeveloper (Really great!) Enterprise modeling capabilities in BPM Composer These are only a few points from what is coming with 12c. We are really looking forward for the new realese to come out, because this seems to be really great stuff. The suite becomes more and more integrated. From 10g to 11g it was an evolution in terms of developing SOA-based applications. With 12c, Oracle continues it’s way – very impressive. Adaptive Case Management Another fantastic topic was Adaptive Case Management (ACM). The Oracle PMs did a great job especially at the demo grounds in showing the upcoming Case Management UI (will be available in 11g with the next BPM Suite MLR Patch), the roadmap and the differences between traditional business process modeling. They have been very busy during the conference because a lot of partners and customers have been interested Big Data Big Data is one of the current hype themes. Because of huge data amounts from different internal or external sources, the handling of these data becomes more and more challenging. Companies have a need for analyzing the data to optimize their business. The challenge is here: the amount of data is growing daily! To store and analyze the data efficiently, it is necessary to have a scalable and flexible infrastructure. Here it is important that hardware and software are engineered to work together. Therefore several new features of the Oracle Database 12c, like the new in-memory option, have been presented by Larry Ellison himself. From a hardware side new server machines like Fujitsu M10 or new processors, such as Oracle’s new M6-32 have been announced. The performance improvements, when using one of these hardware components in connection with the improved software solutions were really impressive. For more details about this, please take look at our previous blog post. Regarding Big Data, Oracle also introduced their Big Data architecture, which consists of: Oracle Big Data Appliance that is preconfigured with Hadoop Oracle Exdata which stores a huge amount of data efficently, to achieve optimal query performance Oracle Exalytics as a fast and scalable Business analytics system Analysis of the stored data can be performed using SQL, by streaming the data directly from Hadoop to an Oracle Database 12c. Alternatively the analysis can be directly implemented in Hadoop using “R”. In addition Oracle BI Tools can be used to analyze the data. Fast Data Fast Data is a complementary approach to Big Data. A huge amount of mostly unstructured data comes in via different channels with a high frequency. The analysis of these data streams is also important for companies, because the incoming data has to be analyzed regarding business-relevant patterns in real-time. Therefore these patterns must be identified efficiently and performant. To do so, in-memory grid solutions in combination with Oracle Coherence and Oracle Event Processing demonstrated very impressive how efficient real-time data processing can be. One example for Fast Data solutions that was shown during the OOW was the analysis of twitter streams regarding customer satisfaction. The feeds with negative words like “bad” or “worse” have been filtered and after a defined treshold has been reached in a certain timeframe, a business event was triggered. Cloud Another key trend in the IT market is of course Cloud Computing and what it means for companies and their businesses. Oracle announced their Cloud strategy and vision – companies can focus on their real business while all of the applications are available via Cloud. This also includes Oracle Database or Oracle Weblogic, so that companies can also build, deploy and run their own applications within the cloud. Three different approaches have been introduced: Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Software as a Service (SaaS) Using the IaaS approach only the infrastructure components will be managed in the Cloud. Customers will be very flexible regarding memory, storage or number of CPUs because those parameters can be adjusted elastically. The PaaS approach means that besides the infrastructure also the platforms (such as databases or application servers) necessary for running applications will be provided within the Cloud. Here customers can also decide, if installation and management of these infrastructure components should be done by Oracle. The SaaS approach describes the most complete one, hence all applications a company uses are managed in the Cloud. Oracle is planning to provide all of their applications, like ERP systems or HR applications, as Cloud services. In conclusion this seems to be a very forward-thinking strategy, which opens up new possibilities for customers to manage their infrastructure and applications in a flexible, scalable and future-oriented manner. As you can see, our OOW days have been very very interresting. We collected many helpful informations for our projects. The new innovations presented at the confernce are great and being part of this was even greater! We are looking forward to next years’ conference! Links: http://www.oracle.com/openworld/index.html http://thecattlecrew.wordpress.com/2013/09/23/first-impressions-from-oracle-open-world-2013 SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: cattleCrew,Sven Bernhard,OOW2013,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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