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  • UPK Professional Customer Success Story: Medtronic

    - by [email protected]
    In case you missed the live event, be sure to listen to last week's UPK Customer iSeminar featuring Medtronic. This was the first iSeminar in our quarterly series to showcase UPK Professional (UPK and Knowledge Pathways). Donna Miller and Staci Gilbert gave viewers an inside look at samples of Medtronic's content as they shared their experiences, methodology and best practices for use of the solution. Here are some highlights of the call: • Medtronic initially purchased UPK Professional to support a multi-year, global SAP rollout for 9,000 end users located in 24 countries. • As time went on, they expanded their use of UPK Professional to include several of their other enterprise applications: PeopleSoft, Siebel CRM, Hyperion Financial Management, a number of SAP bolt-ons, Documentum, TrackWise, and many others. • In combination with their Saba LMS, UPK Professional has allowed Medtronic to create, deploy, track and certify consistent end user training for critical transactions and processes across their organization worldwide - essential for a company in a heavily regulated industry. • For key pieces of content or certain end user populations, some Medtronic business units localize/translate the global UPK content. Staci demonstrated examples of their SAP content which has been translated into Japanese. • In the live SAP environment, end users rely on UPK's context sensitive in-application performance support. Medtronic has found this to be very helpful post go-live, giving just-in-time support so end users are confident in a new system or when performing tasks they don't often touch (at quarter or year end). UPK also serves as Medtronic's internal Google. • Medtronic has realized savings on many fronts: reduction in support calls due to in-application performance support, elimination of their training clients, and speedier training (1.5 days rather than 5-7 days) of temporary workers by moving from ILT to a blended solution that includes UPK simulations for eLearning. Thanks again to Donna and Staci for an exceptional presentation. They offered so many great examples for anyone who's looking for ways to get more out of UPK or interested in learning about UPK Professional: Knowledge Pathways. - Karen Rihs, Oracle UPK Outbound Product Management

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  • DundeeWealth Selects Oracle CRM On Demand as Core Platform

    - by andrea.mulder
    "Oracle CRM On Demand enhances our existing Oracle platform, providing an integrated solution with incredible flexibility, mobility, agility and lowered total cost of ownership," said To Anh Tran, Senior Vice President of Business Transformation and Technology at DundeeWealth Inc. "Using Oracle as a partner in the expansion of DundeeWealth's CRM processes reinforces our client-centric approach to customer service and we believe it gives us a competitive advantage. As we begin our deployment, we are confident that Oracle is with us every step of the way." Click here to read more about more about DundeeWealth's plans.

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  • Apress Deal of the Day - 10/Mar/2011 - Beginning Microsoft Word 2010

    - by TATWORTH
    Today's $10 deal at http://www.apress.com/info/dailydeal is Beginning Microsoft Word 2010 This has been on before, I bought a copy and have found it useful. Beginning Microsoft Word 2010 Beginning Word 2010 is a visually stimulating introductory guide that teaches the complete Word newbie (as well as slightly experienced yet equally baffled users) what they need to know to write that thesis or proposal tonight.

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  • Comunidades de pr&aacute;tica

    - by fernando.galdino
    Este ano eu comecei a fazer um mestrado em Gestão de Projetos na Uninove, aqui em São Paulo. E um dos temas de pesquisa que irei desenvolver é sobre comunidades de prática. Basicamente, são comunidades criadas pelas pessoas que objetivam a expandir o conhecimento sobre determinado assunto. Um exemplo desse tipo de comunidade seria, por exemplo, os grupos de usuários Java. Essas comunidades podem se desenvolver nas mais variadas formas: dentro de empresas, fora das empresas com profissionais de diversas companhias, dentro de empresas com colaboração com usuários de outras empresas. Atualmente, muitos desses grupos acabam usando recursos oferecidos na Internet (grupos, fóruns, emails) para se comunicarem. Eu, por exemplo, cuidei de um grupo desses, por cerca de um ano, na época em que trabalhei na IBM. Quem tiver conhecimento de comunidades desse tipo, e quiser colaborar com meu estudo, entre em contato. Tenho especial interesse em coletar experiências desses grupos, principalmente ajudando a desenvolver o conhecimento dentro das empresas.

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  • Would You Like It In Green?

    - by steve.diamond
    OK, so admittedly, this is already a TIRED and HACKNEYED term, but it applies here, so please endure the following. If you would like it in green, then yes, "We have an app for that!" In the soon-to-be-introduced next release of Oracle CRM On Demand, organizations gain unprecedented flexibility in their ability to optimize the look and feel of the Oracle CRM On Demand user interface. So if you want it in green, you can have it in green. And on this topic, I must say...our product development team seems to be taking unabashed pleasure in displaying this new color flexibility. Their demos are increasingly displaying a color palette that would make Martha Stewart hurl. And when I offer any feedback in my typically "direct" manner, they respond with, "Well Diamond, we can't show red or blue now, can we? It would just look like...everything else!" Yeah....but....but...I'm wearing a white shirt today, just like the white shirt I wore yesterday. And my wife has a fondness for "Shabby Chic," which is an interior design style deploying mostly white backdrops. Therefore, I guess I'm not the best one to critique. In all seriousness, although we'll be profiling far meatier features in the next release of Oracle CRM On Demand, this is important for organizations that want to match the look and feel of their CRM application to their corporate branding standards. Oh, and Happy St. Patrick's Day.

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  • e-Seminars para Parceiros - Abril 2010

    - by Claudia Costa
    A equipa Alliances& Channels apresenta os novos e-Seminar para o mês de Abril. Para se inscrever nas formações que se encontram abaixo por favor utilize os links de registo indicados.   NOME DIA DURAÇÃO LOCAL Oracle IT Modernization Series: Migrating away from Sybase     15   09h00/1hora   On-line   Migrating to Database 11g value proposition     19   09h00/ 1hora   On-line   Upgrading to Database 11g value proposition     23   09h00/ 1hora   On-line   Oracle Content Management for PeopleSoft Overview   30   09h00/1hora   On-line       --------------------------------------------------------------------- Para mais informações por favor contacte: Melissa Lopes 214235194  

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  • Las Vegas? Anybody?

    - by divya.malik
    Our next stop on the events calendar is the Mandalay Bay Convention Center in Las Vegas, for Collaborate 2010- April 18th- 22nd, 2010. Oracle Siebel CRM and Oracle CRM On Demand will be represented with two key sessions Monday, April 19th, 2010- 10.45 am-11.45 am, Breakers D, Mark Woollen, CRM Vice President Improving Sales Productivity While Increasing Revenues Monday, April 19th, 2010- 1.15 pm-2.15 pm, Breakers D, Rich Caballero, CRM Vice President Delivering Superior Customer Service with Oracle's Siebel Service Applications We will also be in the demogrounds, so stop by to see the latest CRM innovations from Oracle and talk to our CRM experts.

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  • Profit Staff Takes Center Stage...

    - by Aaron Lazenby
    ...for a moment, at least. Here's a somewhat unflattering shot of me (left) and a nice one of Profit/Oracle Magazine art director Richard Merchan (right) at the Wells Fargo museum in San Francisco, CA. We were shooting the cover for the May issue of Profit with CFO Howard Atkins and took some souvenir shots in front of the classic Wells Fargo stage coach. Thanks to Richard and photographer Bob Adler for their hard work on the May issue.

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  • Archbeat Link-O-Rama Top 10 Facebook Faves - June 23-29, 2013

    - by Bob Rhubart
    2,947 people now follow OTN ArchBeat on Facebook. Here are the Top 10 items shared on that page for June 23-29, 2013. Podcast Show Notes: DevOps, Cloud, and Role Creep After some confusion (my bad) all three CORRECT parts of this podcast are now available. The panelists for this discussion are all Oracle ACE Directors: Ron Batra, Basheer Khan, and Cary Millsap. SOA Suite 11g Developers Cookbook Published | Antony Reynolds "The book focuses on areas that we felt we had neglected in the Developers Guide, says co-author Antony Reynolds. "There is more about Java integration and OSB, both of which we see a lot of questions about when working with customers." Using Oracle TimesTen With Oracle BI Applications (Part 2) | Peter Scott Peter Scott follows up an earlier post with a look at some of the OBIA structures and a discussion of some of the features of TimesTen. Linux-Containers — Part 1: Overview | Lenz Grimmer OTN Garage blogger Lenz Grimmer kicks off a series and expands your mind with deep detail on Linux Containers Slides from my ODTUG Kscope13 Presentation | Zeeshan Baig Oracle ACE Zeeshan Baig shares the slides from his KScope13 presentation, "Build Your Business Services Using ADF Task Flows." Fun with Enterprise Manager | Rene van Wijk Oracle ACE Rene van Wijk shares some background and some tuning and other tech tips for working with Oracle Enterprise Manager. Using VirtualBox to test drive Windows Blue | The Fat Bloke The Fat Bloke shares a tech tip for those interested in giving Windows Blue a try on Virtual Box. Podcast Show Notes: The Fusion Middleware A-Team and the Chronicles of Architecture In this three-part series Oracle Fusion Middleware A-Team members Jennifer Briscoe, Clifford Musante, Mikael Ottosson, and Pardha Reddy talk about the origins and mission of the FMW A-Team and about the great technical content you'll find on the recently launched Oracle A-Team blog. Part one is now available. 5 Best Practices - Laying the Foundation for WebCenter Projects | John Brunswick Oracle WebCenter expert John Brunswick shares best practices that "enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration." Oracle Magazine - July/Aug 2013 The digital edition of the July/August edition of Oracle Magazine is now available. This issue includes my architect community column, "The CX Factor." which features insight from community members on "why and how CX has become a significant factor in enterprise IT." h

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  • WebLogic 12.1.2 launch webcast on-demand & WebLogic Community feedback

    - by JuergenKress
    You missed the WebLogic & Coherence & JDeveloper 12.1.2 launch Webcast? Watch it on-demand: View On-Demand Version Read the Q&A from this Webcast Special thanks for Frank Munz and Simon Haslams our WebLogic Community experts on the phone!Thanks for the community for the great twitter feedback send us your tweets @wlscommunity #WebLogicCommunity WebLogic Community Join the #WebLogic Partner Community for the latest WebLogic 12.1.2 details and upcoming trainings http://www.WeblogicCommunity.com #OracleCAF Oracle WebLogic ?Unified update, patch, install process is a key component in reducing Ops cost in #WebLogic 12c #OracleCAF WebLogic Community Demo time #WebLogic cluster creation in seconds #OracleCAF by @mike_lehmann & Will Lyons #WebLogicCommunity pic.twitter.com/gyb8YqnKco Oracle WebLogic ?Dynamic server clusters to scale apps - coming up in #WebLogic 12c launch. #OracleCAF http://pub.vitrue.com/lBmE Oracle WebLogic ?Key feature of #WebLogic 12.1.2 release: @Oracle Database 12c integration. #OracleCAF #OracleDB OTNArchBeat ?Many tech posts on #weblogic available on #oracleace Rene van Wijk's blog. #OracleCAF http://pub.vitrue.com/O9Cn Frank Munz ?Correct me if I am wrong, but this could be the first WebLogic 12.1.2 training ever: http://www.ausoug.org.au/insync13/insync13-frank-munz.html … Cloud Foundation ?.#WebLogic 12.1.2 deep dive starts NOW during #OracleCAF launch. #Coherence up next in a few minutes. http://pub.vitrue.com/HPHM Maciej Gruszka ?Watch http://www.youtube.com/watch?v=KiCoO_QGBsU&feature=c4-overview&list=UUrEIV9YO17leE9aJWamKEPw … at #WebLogic channel with @dave_cabelus about Elastic JMS Oracle WebLogic ?Pick up the new book by @frankmunz on WLS 12c http://amzn.to/1ceppgZ #WebLogic #OracleCAF OTNArchBeat ?@OTNArchBeat 31 Jul @frankmunz 's #WebLogic YouTube channel >> watch and learn #OracleCAF http://pub.vitrue.com/B4IM WebLogic Community ?@frankmunz WebLogic expert build elastic clouds with #WebLogic http://www.munzandmore.com/blog #OracleCAF #WebLogicCommunity pic.twitter.com/UK5UKjXUVl OTNArchBeat @frankmunz 's blog, covering #weblog #cloud and more #OracleCAF http://pub.vitrue.com/N8ST OTNArchBeat ?oracladmin: @simon_haslam 's Oracle Fusion Middleware blog #OracleCAF #oracleace http://pub.vitrue.com/cwGx Yuri Grinshteyn ?Coherence uses WLS tooling, including deployment, and can be part of the WLS cluster. Well done there. #OracleCAF Maciej Gruszka ?#Coherence 12.1.2 auto updates data grid on changes inside DB thru #GoldenGate HotCache - another cool feature of #OracleCAF Oracle WebLogic ?From #OracleCAF launch: Tight integration tween WLS, #Coherence and #OracleDB. Dynamic clusters, OSS support & more http://pub.vitrue.com/3NL9 OTNArchBeat ?25 recent no-fluff technical articles on Oracle WebLogic #OracleCAF http://pub.vitrue.com/FEG5 Maciej Gruszka ?@dave_cabelus Elastic JMS is my favourite capability of #WebLogic 12.1.2 WebLogic Community ?Dynamic WebLogic Clustering COOL - what is Wour favorite 12.1.2 feature? #OracleCAF #WebLogicCommunity pic.twitter.com/T8lvDMJ1U0 WebLogic Community ?What is the coolest #WebLogic 12.1.2 feature? Let us know @wlscommunity http://weblogiccommunity.com/2013/07/30/launch-webcast-weblogic-coherence-jdeveloper-adf-12-1-2-00-july-31st-2013/ … #WebLogicCommunity Simon Haslam ?I'm speaking(!) on the panel session with @frankmunz & Matt Rosen on the CAF/WebLogic 12.1.2 launch: 6pm UK today https://event.on24.com/eventRegistration/EventLobbyServlet?target=registration.jsp&eventid=651242&partnerref=CAF_Launch_OCOM_07312013&sourcepage=register … Markus Eisele ?#WebLogic 12.1.2 - an Important New Release for Middleware Admins http://bit.ly/1cmtqhX by @simon_haslam OracleEnterpriseMgr ?The JVM diagnostics features of #EM12c are now shown in a demo by @hawkinsg1 at the #OracleCAF launch http://bit.ly/caflaunch Shaun Smith ?Curious about the new #Coherence 12.1.2 GoldenGate HotCache feature? I explain all on youtube: http://www.youtube.com/watch?v=O0TIG3hgbg0&feature=share&list=PLxqhEJ4CA3JtQwuPS8Qmd88lGX-gsIbHV … #OracleCAF Maciej Gruszka ?Try for Yourself -- Download the products Oracle WebLogic 12.1.2: http://www.oracle.com/technetwork/middleware/fusion-middleware/downloads/index.html … Oracle Coherence 12c: http://www.oracle.com/technetwork/middleware/coherence/downloads/index.htm … WebLogic Community ?What is Your favorite feature in #WebLogic 12.1.2 ? cool stuff! #OracleCAF #WebLogicCommunity http://WeblogicCommunity.com pic.twitter.com/xjR05tiaQj We encourage you to learn more about all the products by reviewing the following resources: Try for Yourself -- Download the products Oracle WebLogic 12.1.2 Oracle Coherence 12c Enterprise Manager Developer Tools WebLogic Community blog Learn more Read the Oracle WebLogic Business Whitepaper Read the Oracle Coherence Business Whitepaper Read the Oracle WebLogic and Oracle Database Integration Whitepaper Get Training from Oracle University Check out the Oracle WebLogic YouTube Channel Check out the Oracle Coherence YouTube Channel WebLogic Partner Community Registration The Webcast is available on-demand Watch Webcast Now WebLogic Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Weblogic 12.1.2,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • BPM Suite 11gR1 Released

    - by Manoj Das
    This morning (April 27th, 2010), Oracle BPM Suite 11gR1 became available for download from OTN and eDelivery. If you have been following our plans in this area, you know that this is the release unifying BEA ALBPM product, which became Oracle BPM10gR3, with the Oracle stack. Some of the highlights of this release are: BPMN 2.0 modeling and simulation Web based Process Composer for BPMN and Rules authoring Zero-code environment with full access to Oracle SOA Suite’s rich set of application and other adapters Process Spaces – Out-of-box integration with Web Center Suite Process Analytics – Native process cubes as well as integration with Oracle BAM You can learn more about this release from the documentation. Notes about downloading and installing Please note that Oracle BPM Suite 11gR1 is delivered and installed as part of SOA 11.1.1.3.0, which is a sparse release (only incremental patch). To install: Download and install SOA 11.1.1.2.0, which is a full release (you can find the bits at the above location) Download and install SOA 11.1.1.3.0 During configure step (using the Fusion Middleware configuration wizard), use the Oracle Business Process Management template supplied with the SOA Suite11g (11.1.1.3.0) If you plan to use Process Spaces, also install Web Center 11.1.1.3.0, which also is delivered as a sparse release and needs to be installed on top of Web Center 11.1.1.2.0 Some early feedback We have been receiving very encouraging feedback on this release. Some quotes from partners are included below: “I just attended a preview workshop on BPM Studio, Oracle's BPMN 2.0 tool, held by Clemens Utschig Utschig from Oracle HQ. The usability and ease to get started are impressive. In the business view analysts can intuitively start modeling, then developers refine in their own, more technical view. The BPM Studio sets itself apart from pure play BPMN 2.0 tools by being seamlessly integrated inside a holistic SOA / BPM toolset: BPMN models are placed in SCA-Composites in SOA Suite 11g. This allows to abstract away the complexities of SOA integration aspects from business process aspects. For UIs in BPMN tasks, you have the richness of ADF 11g based Frontends. With BPM Studio we architects have a new modeling and development IDE that gives us interesting design challenges to grasp and elaborate, since many things BPMN 2.0 are different from good ol' BPEL. For example, for simple transformations, you don't use BPEL "assign" any more, but add the transformation directly to the service call. There is much less XPath involved. And, there is no translation from model to BPEL code anymore, so the awkward process model to BPEL roundtrip, which never really worked as well as it looked on marketing slides, is obsolete: With BPMN 2.0 "the model is the code". Now, these are great times to start the journey into BPM! Some tips: Start Projects smoothly, with initial processes being not overly complex and not using the more esoteric areas of BPMN, to manage the learning path and to stay successful with each iteration. Verify non functional requirements by conducting performance and load tests early. As mentioned above, separate all technical integration logic into SOA Suite or Oracle Service Bus. And - share your experience!” Hajo Normann, SOA Architect - Oracle ACE Director - Co-Leader DOAG SIG SOA   "Reuse of components across the Oracle 11G Fusion Middleware stack, like for instance a Database Adapter, is essential. It improves stability and predictability of the solution. BPM just is one of the components plugging into the stack and reuses all other components." Mr. Leon Smiers, Oracle Solution Architect, Capgemini   “I had the opportunity to follow a hands-on workshop held by Clemens for Oracle partners and I was really impressed of the overall offering of BPM11g. BPM11g allows the execution of BPMN 2.0 processes, without having to transform/translate them first to BPEL in order to be executable. The fact that BPMN uses the same underlying service infrastructure of SOA Suite 11g has a lot of benefits for us already familiar with SOA Suite 11g. BPMN is just another SCA component within a SCA composite and can (re)use all the existing components like Rules, Human Workflow, Adapters and Mediator. I also like the fact that BPMN runs on the same service engine as BPEL. By that all known best practices for making a BPEL  process reliable are valid for BPMN processes as well. Last but not least, BPMN is integrated into the superior end-to-end tracing of SOA Suite 11g. With BPM11g, Oracle offers a very competitive product which will have a big effect on the IT market. Clemens and Jürgen: Thanks for the great workshop! I’m really looking forward to my first project using Oracle BPM11g!” Guido Schmutz, Technology Manager / Oracle ACE Director for Fusion Middleware and SOA, Company:  Trivadis Some earlier feedback were summarized in this post.

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  • Retrieve Performance Data from SOA Infrastructure Database

    - by fip
    My earlier blog posting shows how to enable, retrieve and interpret BPEL engine performance statistics to aid performance troubleshooting. The strength of BPEL engine statistics at EM is its break down per request. But there are some limitations with the BPEL performance statistics mentioned in that blog posting: The statistics were stored in memory instead of being persisted. To avoid memory overflow, the data are stored to a buffer with limited size. When the statistic entries exceed the limitation, old data will be flushed out to give ways to new statistics. Therefore it can only keep the last X number of entries of data. The statistics 5 hour ago may not be there anymore. The BPEL engine performance statistics only includes latencies. It does not provide throughputs. Fortunately, Oracle SOA Suite runs with the SOA Infrastructure database and a lot of performance data are naturally persisted there. It is at a more coarse grain than the in-memory BPEL Statistics, but it does have its own strengths as it is persisted. Here I would like offer examples of some basic SQL queries you can run against the infrastructure database of Oracle SOA Suite 11G to acquire the performance statistics for a given period of time. You can run it immediately after you modify the date range to match your actual system. 1. Asynchronous/one-way messages incoming rates The following query will show number of messages sent to one-way/async BPEL processes during a given time period, organized by process names and states select composite_name composite, state, count(*) Count from dlv_message where receive_date >= to_timestamp('2012-10-24 21:00:00','YYYY-MM-DD HH24:MI:SS') and receive_date <= to_timestamp('2012-10-24 21:59:59','YYYY-MM-DD HH24:MI:SS') group by composite_name, state order by Count; 2. Throughput of BPEL process instances The following query shows the number of synchronous and asynchronous process instances created during a given time period. It list instances of all states, including the unfinished and faulted ones. The results will include all composites cross all SOA partitions select state, count(*) Count, composite_name composite, component_name,componenttype from cube_instance where creation_date >= to_timestamp('2012-10-24 21:00:00','YYYY-MM-DD HH24:MI:SS') and creation_date <= to_timestamp('2012-10-24 21:59:59','YYYY-MM-DD HH24:MI:SS') group by composite_name, component_name, componenttype order by count(*) desc; 3. Throughput and latencies of BPEL process instances This query is augmented on the previous one, providing more comprehensive information. It gives not only throughput but also the maximum, minimum and average elapse time BPEL process instances. select composite_name Composite, component_name Process, componenttype, state, count(*) Count, trunc(Max(extract(day from (modify_date-creation_date))*24*60*60 + extract(hour from (modify_date-creation_date))*60*60 + extract(minute from (modify_date-creation_date))*60 + extract(second from (modify_date-creation_date))),4) MaxTime, trunc(Min(extract(day from (modify_date-creation_date))*24*60*60 + extract(hour from (modify_date-creation_date))*60*60 + extract(minute from (modify_date-creation_date))*60 + extract(second from (modify_date-creation_date))),4) MinTime, trunc(AVG(extract(day from (modify_date-creation_date))*24*60*60 + extract(hour from (modify_date-creation_date))*60*60 + extract(minute from (modify_date-creation_date))*60 + extract(second from (modify_date-creation_date))),4) AvgTime from cube_instance where creation_date >= to_timestamp('2012-10-24 21:00:00','YYYY-MM-DD HH24:MI:SS') and creation_date <= to_timestamp('2012-10-24 21:59:59','YYYY-MM-DD HH24:MI:SS') group by composite_name, component_name, componenttype, state order by count(*) desc;   4. Combine all together Now let's combine all of these 3 queries together, and parameterize the start and end time stamps to make the script a bit more robust. The following script will prompt for the start and end time before querying against the database: accept startTime prompt 'Enter start time (YYYY-MM-DD HH24:MI:SS)' accept endTime prompt 'Enter end time (YYYY-MM-DD HH24:MI:SS)' Prompt "==== Rejected Messages ===="; REM 2012-10-24 21:00:00 REM 2012-10-24 21:59:59 select count(*), composite_dn from rejected_message where created_time >= to_timestamp('&&StartTime','YYYY-MM-DD HH24:MI:SS') and created_time <= to_timestamp('&&EndTime','YYYY-MM-DD HH24:MI:SS') group by composite_dn; Prompt " "; Prompt "==== Throughput of one-way/asynchronous messages ===="; select state, count(*) Count, composite_name composite from dlv_message where receive_date >= to_timestamp('&StartTime','YYYY-MM-DD HH24:MI:SS') and receive_date <= to_timestamp('&EndTime','YYYY-MM-DD HH24:MI:SS') group by composite_name, state order by Count; Prompt " "; Prompt "==== Throughput and latency of BPEL process instances ====" select state, count(*) Count, trunc(Max(extract(day from (modify_date-creation_date))*24*60*60 + extract(hour from (modify_date-creation_date))*60*60 + extract(minute from (modify_date-creation_date))*60 + extract(second from (modify_date-creation_date))),4) MaxTime, trunc(Min(extract(day from (modify_date-creation_date))*24*60*60 + extract(hour from (modify_date-creation_date))*60*60 + extract(minute from (modify_date-creation_date))*60 + extract(second from (modify_date-creation_date))),4) MinTime, trunc(AVG(extract(day from (modify_date-creation_date))*24*60*60 + extract(hour from (modify_date-creation_date))*60*60 + extract(minute from (modify_date-creation_date))*60 + extract(second from (modify_date-creation_date))),4) AvgTime, composite_name Composite, component_name Process, componenttype from cube_instance where creation_date >= to_timestamp('&StartTime','YYYY-MM-DD HH24:MI:SS') and creation_date <= to_timestamp('&EndTime','YYYY-MM-DD HH24:MI:SS') group by composite_name, component_name, componenttype, state order by count(*) desc;  

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  • 12/12 Live Webcast: Introducing Next-Generation Enterprise Auditing and Database Firewall

    - by jgelhaus
    Join Oracle Security gurus to hear how Oracle products monitor Oracle and non-Oracle database traffic, detect unauthorized activity including SQL injection attacks, and block internal and external threats from reaching the database. Hear how organizations such as TransUnion Interactive and SquareTwo Financial rely on Oracle to monitor and secure their Oracle and non-Oracle database environments. Register for the webcast here.

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  • SilverlightShow for Feb 14 - 20, 2011

    - by Dave Campbell
    Check out the Top Five most popular news at SilverlightShow for Feb 14 - 20, 2011. Way ahead of all other news for the week, in terms of popularity, is the news on the latest Silverlight 4 runtime update. Here are the top 5 news on SilverlightShow for last week: Silverlight 4.0.60129.0 GRD3 Runtime update KB2495644 FloatingWindow v1.2 — multi-windows interface for Silverlight 4 Silverlight MVVM Commanding II Upcoming SilverlightShow Webinar: 'Switch or no switch: Can I build my business apps in LightSwitch?' Kinect and WPF: Painting with Kinect using OpenNI Visit and bookmark SilverlightShow. Stay in the 'Light

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  • How to Visualize your Audit Data with BI Publisher?

    - by kanichiro.nishida
      Do you know how many reports on your BI Publisher server are accessed yesterday ? Or, how many users accessed to the reports yesterday, or what are the average number of the users accessed to the reports during the week vs. weekend or morning vs. afternoon ? With BI Publisher 11G, now you can audit your user’s reports access and understand the state of the reporting environment at your server, each user, or each report level. At the previous post I’ve talked about what the BI Publisher’s auditing functionality and how to enable it so that BI Publisher can start collecting such data. (How to Audit and Monitor BI Publisher Reports Access?)Now, how can you visualize such auditing data to have a better understanding and gain more insights? With Fusion Middleware Audit Framework you have an option to store the auditing data into a database instead of a log file, which is the default option. Once you enable the database storage option, that means you have your auditing data (or, user report access data) in your database tables, now no brainer, you can start visualize the data, create reports, analyze, and share with BI Publisher. So, first, let’s take a look on how to enable the database storage option for the auditing data. How to Feed the Auditing Data into Database First you need to create a database schema for Fusion Middleware Audit Framework with RCU (Repository Creation Utility). If you have already installed BI Publisher 11G you should be familiar with this RCU. It creates any database schema necessary to run any Fusion Middleware products including BI stuff. And you can use the same RCU that you used for your BI or BI Publisher installation to create this Audit schema. Create Audit Schema with RCU Here are the steps: Go to $RCU_HOME/bin and execute the ‘rcu’ command Choose Create at the starting screen and click Next. Enter your database details and click Next. Choose the option to create a new prefix, for example ‘BIP’, ‘KAN’, etc. Select 'Audit Services' from the list of schemas. Click Next and accept the tablespace creation. Click Finish to start the process. After this, there should be following three Audit related schema created in your database. <prefix>_IAU (e.g. KAN_IAU) <prefix>_IAU_APPEND (e.g. KAN_IAU_APPEND) <prefix>_IAU_VIEWER (e.g. KAN_IAU_VIEWER) Setup Datasource at WebLogic After you create a database schema for your auditing data, now you need to create a JDBC connection on your WebLogic Server so the Audit Framework can access to the database schema that was created with the RCU with the previous step. Connect to the Oracle WebLogic Server administration console: http://hostname:port/console (e.g. http://report.oracle.com:7001/console) Under Services, click the Data Sources link. Click ‘Lock & Edit’ so that you can make changes Click New –> ‘Generic Datasource’ to create a new data source. Enter the following details for the new data source:  Name: Enter a name such as Audit Data Source-0.  JNDI Name: jdbc/AuditDB  Database Type: Oracle  Click Next and select ‘Oracle's Driver (Thin XA) Versions: 9.0.1 or later’ as Database Driver (if you’re using Oracle database), and click Next. The Connection Properties page appears. Enter the following information: Database Name: Enter the name of the database (SID) to which you will connect. Host Name: Enter the hostname of the database.  Port: Enter the database port.  Database User Name: This is the name of the audit schema that you created in RCU. The suffix is always IAU for the audit schema. For example, if you gave the prefix as ‘BIP’, then the schema name would be ‘KAN_IAU’.  Password: This is the password for the audit schema that you created in RCU.   Click Next. Accept the defaults, and click Test Configuration to verify the connection. Click Next Check listed servers where you want to make this JDBC connection available. Click ‘Finish’ ! After that, make sure you click ‘Activate Changes’ at the left hand side top to take the new JDBC connection in effect. Register your Audit Data Storing Database to your Domain Finally, you can register the JNDI/JDBC datasource as your Auditing data storage with Fusion Middleware Control (EM). Here are the steps: 1. Login to Fusion Middleware Control 2. Navigate to Weblogic Domain, right click on ‘bifoundation…..’, select Security, then Audit Store. 3. Click the searchlight icon next to the Datasource JNDI Name field. 4.Select the Audit JNDI/JDBC datasource you created in the previous step in the pop-up window and click OK. 5. Click Apply to continue. 6. Restart the whole WebLogic Servers in the domain. After this, now the BI Publisher should start feeding all the auditing data into the database table called ‘IAU_BASE’. Try login to BI Publisher and open a couple of reports, you should see the activity audited in the ‘IAU_BASE’ table. If not working, you might want to check the log file, which is located at $BI_HOME/user_projects/domains/bifoundation_domain/servers/AdminServer/logs/AdminServer-diagnostic.log to see if there is any error. Once you have the data in the database table, now, it’s time to visualize with BI Publisher reports! Create a First BI Publisher Auditing Report Register Auditing Datasource as JNDI datasource First thing you need to do is to register the audit datasource (JNDI/JDBC connection) you created in the previous step as JNDI data source at BI Publisher. It is a JDBC connection registered as JNDI, that means you don’t need to create a new JDBC connection by typing the connection URL, username/password, etc. You can just register it using the JNDI name. (e.g. jdbc/AuditDB) Login to BI Publisher as Administrator (e.g. weblogic) Go to Administration Page Click ‘JNDI Connection’ under Data Sources and Click ‘New’ Type Data Source Name and JNDI Name. The JNDI Name is the one you created in the WebLogic Console as the auditing datasource. (e.g. jdbc/AuditDB) Click ‘Test Connection’ to make sure the datasource connection works. Provide appropriate roles so that the report developers or viewers can share this data source to view reports. Click ‘Apply’ to save. Create Data Model Select Data Model from the tool bar menu ‘New’ Set ‘Default Data Source’ to the audit JNDI data source you have created in the previous step. Select ‘SQL Query’ for your data set Use Query Builder to build a query or just type a sql query. Either way, the table you want to report against is ‘IAU_BASE’. This IAU_BASE table contains all the auditing data for other products running on the WebLogic Server such as JPS, OID, etc. So, if you care only specific to BI Publisher then you want to filter by using  ‘IAU_COMPONENTTYPE’ column which contains the product name (e.g. ’xmlpserver’ for BI Publisher). Here is my sample sql query. select     "IAU_BASE"."IAU_COMPONENTTYPE" as "IAU_COMPONENTTYPE",      "IAU_BASE"."IAU_EVENTTYPE" as "IAU_EVENTTYPE",      "IAU_BASE"."IAU_EVENTCATEGORY" as "IAU_EVENTCATEGORY",      "IAU_BASE"."IAU_TSTZORIGINATING" as "IAU_TSTZORIGINATING",    to_char("IAU_TSTZORIGINATING", 'YYYY-MM-DD') IAU_DATE,    to_char("IAU_TSTZORIGINATING", 'DAY') as IAU_DAY,    to_char("IAU_TSTZORIGINATING", 'HH24') as IAU_HH24,    to_char("IAU_TSTZORIGINATING", 'WW') as IAU_WEEK_OF_YEAR,      "IAU_BASE"."IAU_INITIATOR" as "IAU_INITIATOR",      "IAU_BASE"."IAU_RESOURCE" as "IAU_RESOURCE",      "IAU_BASE"."IAU_TARGET" as "IAU_TARGET",      "IAU_BASE"."IAU_MESSAGETEXT" as "IAU_MESSAGETEXT",      "IAU_BASE"."IAU_FAILURECODE" as "IAU_FAILURECODE",      "IAU_BASE"."IAU_REMOTEIP" as "IAU_REMOTEIP" from    "KAN3_IAU"."IAU_BASE" "IAU_BASE" where "IAU_BASE"."IAU_COMPONENTTYPE" = 'xmlpserver' Once you saved a sample XML for this data model, now you can create a report with this data model. Create Report Now you can use one of the BI Publisher’s layout options to design the report layout and visualize the auditing data. I’m a big fan of Online Layout Editor, it’s just so easy and simple to create reports, and on top of that, all the reports created with Online Layout Editor has the Interactive View with automatic data linking and filtering feature without any setting or coding. If you haven’t checked the Interactive View or Online Layout Editor you might want to check these previous blog posts. (Interactive Reporting with BI Publisher 11G, Interactive Master Detail Report Just A Few Clicks Away!) But of course, you can use other layout design option such as RTF template. Here are some sample screenshots of my report design with Online Layout Editor.     Visualize and Gain More Insights about your Customers (Users) ! Now you can visualize your auditing data to have better understanding and gain more insights about your reporting environment you manage. It’s been actually helping me personally to answer the  questios like below.  How many reports are accessed or opened yesterday, today, last week ? Who is accessing which report at what time ? What are the time windows when the most of the reports access happening ? What are the most viewed reports ? Who are the active users ? What are the # of reports access or user access trend for the last month, last 6 months, last 12 months, etc ? I was talking with one of the best concierge in the world at this hotel the other day, and he was telling me that the best concierge knows about their customers inside-out therefore they can provide a very private service that is customized to each customer to meet each customer’s specific needs. Well, this is true when it comes to how to administrate and manage your reporting environment, right ? The best way to serve your customers (report users, including both viewers and developers) is to understand how they use, what they use, when they use. Auditing is not just about compliance, but it’s the way to improve the customer service. The BI Publisher 11G Auditing feature enables just that to help you understand your customers better. Happy customer service, be the best reporting concierge! p.s. please share with us on what other information would be helpful for you for the auditing! Always, any feedback is a great value and inspiration for us!  

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  • Frank Buytendijk on Prahalad, Business Best Practices

    - by Bob Rhubart
      In his video on the questionable value of some business best practices, Frank Buytendijk mentions a recent HBR article by business guru C.K. Prahalad. I just learned that Prahalad passed away this past weekend at the age of 68. (Information Week obit) A couple of years ago I had the good fortune to attend Mr. Prahalad’s keynote address at a Gartner event.  He had an audience of software architects absolutely mesmerized as he discussed technology’s role in the changing nature of business competition.  The often dysfunctional relationship between IT and business has and will probably always be hot-button issue. But during Prahalad’s keynote,  there was a palpable sense that the largely technical audience was having some kind of breakthrough, that they had achieved a new level of understanding about the importance of the relationship between the two camps. Fortunately, Prahalad leaves behind a significant body of work that will remain a valuable resource as business and the technology that supports it continues to evolve. Technorati Tags: business best practices,enterprise architecture,prahalad,oracle del.icio.us Tags: business best practices,enterprise architecture,prahalad,oracle

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  • UPK 3.6.1 New Feature - Publish Presentation

    - by peter.maravelias
    UPK includes numerous options for deploying the content you have created. Most UPK users are familiar with the UPK Player and the various document outputs that have been available as publishing formats for some time now. In addition UPK provides the content developer the ability to publish content for use in specific environments, LMS, Test Director are two examples. UPK 3.6.1 adds the Presentation publishing type. The Presentation publishing type produces a slideshow presentation of screenshots and text of each topic as a separate Microsoft PowerPoint file. To publish to the presentation option just select the type under the documents category in the publishing wizard. Give this new publishing type a try and let us know what you think by posting a comment. The Presentation publishing type feature came from a customer request and given the ever growing methods and channels for communication we'd like to know what other output types or methods of using existing outputs you would like to see in a future release of UPK.

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  • Quick Outline: Navigating Your PL/SQL Packages in Oracle SQL Developer

    - by thatjeffsmith
    If you’re browsing your packages using the Connections panel, you have a nice tree navigator to click around your packages and your variable, procedure, and functions. Click, click, click all day long, click, click, click while I sing this song… But What if you drill into your PL/SQL source from the worksheet and don’t have the Tree expanded? Let’s say you’re working on your script, something like - Hmm, what goes next again? So I need to reacquaint myself with just what my beer package requires, so I’m going to drill into it by doing a DESCRIBE (via SHIFT+F4), and now I have the package open. The package is open but the tree hasn’t auto-expanded. Please don’t tell me I have to do the click-click-click thing in the tree!?! Just Open the Quick Outline Panel Do you see it? Just right click in the procedure editor – select the ‘Quick Outline’ in the context menu, and voila! The navigational power of the tree, without needing to drill down the tree itself. If I want to drill into my procedure declaration, just click on said procedure name in the Quick Outline panel. This works for both package specs and bodies. Technically you can use this for stand alone procedures and functions, but the real power is demonstrated for packages.

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  • Podcast Show Notes: Fear and Loathing in SOA

    - by Bob Rhubart
    The latest program (#47) in the Arch2Arch podcast series is the first of three segments from another virtual mini-meet-up with architects from the OTN community, recorded on March 9, 2010. In keeping with the meet-up format, I sent an invitation to my list of past participants in Arch2Arch panel discussions. The following people showed up to take seats at the virtual table and drive the conversation: Hajo Normann is a SOA architect and consultant at EDS in Frankfurt Blog | LinkedIn | Oracle Mix | Oracle ACE Profile | Books  Jeff Davies is a Senior Product Manager at Oracle, and is the primary author of The Definitive Guide to SOA: Oracle Service Bus Homepage | Blog | LinkedIn | Oracle Mix Pat Shepherd is an enterprise architect with the Oracle Enterprise Solutions Group. Oracle Mix | LinkedIn | Blog This first segment focuses on a discussion of the persistent fear of SOA the panelists have observed among many developers and architects. Listen to Part 1 The discussion continues in next week’s segment with a look at the misinformation and misunderstanding behind the fear of SOA, and a discussion of possible solutions. So stay tuned: RSS   del.icio.us Tags: oracle,otn,arch2arch,podcast,soa,service-oriented architecture,enterprise architecture Technorati Tags: oracle,otn,arch2arch,podcast,soa,service-oriented architecture,enterprise architecture

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  • Global Webcast: Increase Pharmaceutical Sales Effectiveness

    - by charles.knapp
    See a next-generation approach to Pharmaceutical sales challenges! • Increase the quality of sales interactions with enhanced call planning and eDetailing • Improve sample management with electronic signature storage and inventory tracking on the go • Increase marketing effectiveness with closed loop marketing and personalized content delivery Watch as senior vice president of CRM, Anthony Lye, and director of life sciences product strategy, Piers Evans, provide the first public look at Oracle's new Pharmaceutical Sales On The Go solution, powered by Oracle CRM On Demand Release 17 -- Life Sciences Edition. Register now for this informative GLOBAL webcast on March 31, 9 AM PDT/4 PM GMT.

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  • ORA-4030 Troubleshooting

    - by [email protected]
    QUICKLINK: Note 399497.1 FAQ ORA-4030 Note 1088087.1 : ORA-4030 Diagnostic Tools [Video]   Have you observed an ORA-0430 error reported in your alert log? ORA-4030 errors are raised when memory or resources are requested from the Operating System and the Operating System is unable to provide the memory or resources.   The arguments included with the ORA-4030 are often important to narrowing down the problem. For more specifics on the ORA-4030 error and scenarios that lead to this problem, see Note 399497.1 FAQ ORA-4030.   Looking for the best way to diagnose? There are several available diagnostic tools (error tracing, 11g Diagnosibility, OCM, Process Memory Guides, RDA, OSW, diagnostic scripts) that collectively can prove powerful for identifying the cause of the ORA-4030.    Error Tracing   The ORA-4030 error usually occurs on the client workstation and for this reason, a trace file and alert log entry may not have been generated on the server side.  It may be necessary to add additional tracing events to get initial diagnostics on the problem. To setup tracing to trap the ORA-4030, on the server use the following in SQLPlus: alter system set events '4030 trace name heapdump level 536870917;name errorstack level 3';Once the error reoccurs with the event set, you can turn off  tracing using the following command in SQLPlus:alter system set events '4030 trace name context off; name context off';NOTE:   See more diagnostics information to collect in Note 399497.1  11g DiagnosibilityStarting with Oracle Database 11g Release 1, the Diagnosability infrastructure was introduced which places traces and core files into a location controlled by the DIAGNOSTIC_DEST initialization parameter when an incident, such as an ORA-4030 occurs.  For earlier versions, the trace file will be written to either USER_DUMP_DEST (if the error was caught in a user process) or BACKGROUND_DUMP_DEST (if the error was caught in a background process like PMON or SMON). The trace file may contain vital information about what led to the error condition.    Note 443529.1 11g Quick Steps to Package and Send Critical Error Diagnostic Informationto Support[Video]  Oracle Configuration Manager (OCM) Oracle Configuration Manager (OCM) works with My Oracle Support to enable proactive support capability that helps you organize, collect and manage your Oracle configurations. Oracle Configuration Manager Quick Start Guide Note 548815.1: My Oracle Support Configuration Management FAQ Note 250434.1: BULLETIN: Learn More About My Oracle Support Configuration Manager    General Process Memory Guides   An ORA-4030 indicates a limit has been reached with respect to the Oracle process private memory allocation.    Each Operating System will handle memory allocations with Oracle slightly differently. Solaris     Note 163763.1Linux       Note 341782.1IBM AIX   Notes 166491.1 and 123754.1HP           Note 166490.1Windows Note 225349.1, Note 373602.1, Note 231159.1, Note 269495.1, Note 762031.1Generic    Note 169706.1   RDAThe RDA report will show more detailed information about the database and Server Configuration. Note 414966.1 RDA Documentation Index Download RDA -- refer to Note 314422.1 Remote Diagnostic Agent (RDA) 4 - Getting Started OS Watcher (OSW)This tool is designed to gather Operating System side statistics to compare with the findings from the database.  This is a key tool in cases where memory usage is higher than expected on the server while not experiencing ORA-4030 errors currently. Reference more details on setup and usage in Note 301137.1 OS Watcher User Guide Diagnostic Scripts   Refer to Note 1088087.1 : ORA-4030 Diagnostic Tools [Video] Common Causes/Solutions The ORA-4030 can occur for a variety of reasons.  Some common causes are:   * OS Memory limit reached such as physical memory and/or swap/virtual paging.   For instance, IBM AIX can experience ORA-4030 issues related to swap scenarios.  See Note 740603.1 10.2.0.4 not using large pages on AIX for more on that problem. Also reference Note 188149.1 for pointers on 10g and stack size issues.* OS limits reached (kernel or user shell limits) that limit overall, user level or process level memory * OS limit on PGA memory size due to SGA attach address           Reference: Note 1028623.6 SOLARIS How to Relocate the SGA* Oracle internal limit on functionality like PL/SQL varrays or bulk collections. ORA-4030 errors will include arguments like "pl/sql vc2" "pmucalm coll" "pmuccst: adt/re".  See Coding Pointers for pointers on application design to get around these issues* Application design causing limits to be reached* Bug - space leaks, heap leaks   ***For reference to the content in this blog, refer to Note.1088267.1 Master Note for Diagnosing ORA-4030

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  • BI Survey 14

    - by Darren Gosbell
    Originally posted on: http://geekswithblogs.net/darrengosbell/archive/2014/05/23/bi-survey-14.aspxIt's BI Survey time again :) If you haven't done this before here is a little background on it from the guys that run it: The BI Survey, published by BARC, is the world's largest and most comprehensive annual survey of the real world experiences of business intelligence software users. Now in its fourteenth year, The BI Survey regularly attracts around 3000 responses from a global audience. It provides an invaluable resource to companies deciding which software to select and to vendors who want to understand the needs of the market. The Survey is funded by its readers, not by the participant vendors. As with the previous thirteen editions, no vendors have been involved in any way with the formulation of The BI Survey. Unlike most other surveys, it is not commissioned, sponsored or influenced by vendors. Here is a link to the survey: https://digiumenterprise.com/answer/?link=1981-ZYQSEY8B If you take the survey you will get access to a summary of the results. By helping to promote the survey here I'll get access to some more detailed results including some country specific analysis so it will be interesting to see the results.

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  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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