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  • Se non ti sei unito alla Customer Experience Revolution? Il materiale è tutto qui!

    - by Silvia Valgoi
    Se ti sei perso questo interesante Executive workshop, non preoccuparti, qui puoi trovare gli interventi dei relatori.Durante l'evento Oracle, Accenture ed il professor Enrico Finzi hanno condiviso l'approccio alla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi, per generare e gestire l’interazione con i consumatori, su tutti i canali. E' stato un momento importante per: comprendere perché la Customer Experience è diventata la componente più importante e strategica del tuo business scoprire come la Customer Experience accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite conoscere come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza in modo coerente, personalizzata, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabile Ecco le presentazioni e i video presentati durante i lavori: &amp;lt;p&amp;gt; &amp;lt;/p&amp;gt; Oracle Customer Experience - Empowering People. Powering Brands - Armando Janigro, Sales Development Manager, Oracle         How to win with Customer Experience - Nadia Dallafiore, Senior Manager CRM Retail  Accenture   Customer Experience e selezione Darwiniana della marca - Enrico Finzi, Sociologo, Presidente AstraRicerche   Engage.Win.Develop.Keep LinkedIn: Customer Concepts Exchange Facebook: Oracle Customer Experience

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  • How do I check on non-transparent pixels in a bitmapdata?

    - by Opoe
    I'm still working on my window cleaning game from one of my previous questions I marked a contribution as my answer, but after all this time I can't get it to work and I have to many questions about this so I decided to ask some more about it. As a sequel on my mentioned previous question, my question to you is: How can I check whether or not a bitmapData contains non transparent pixels? Subquestion: Is this possible when the masked image is a movieclip? Shouldn't I use graphics instead? Information I have: A dirtywindow movieclip on the bottom layer and a clean window movieclip on layer 2(mc1) on the layer above. To hide the top layer(the dirty window) I assign a mask to it. Code // this creates a mask that hides the movieclip on top var mask_mc:MovieClip = new MovieClip(); addChild(mask_mc) //assign the mask to the movieclip it should 'cover' mc1.mask = mask_mc; With a brush(cursor) the player wipes of the dirt ( actualy setting the fill from the mask to transparent so the clean window appears) //add event listeners for the 'brush' brush_mc.addEventListener(MouseEvent.MOUSE_DOWN,brushDown); brush_mc.addEventListener(MouseEvent.MOUSE_UP,brushUp); //function to drag the brush over the mask function brushDown(dragging:MouseEvent):void{ dragging.currentTarget.startDrag(); MovieClip(dragging.currentTarget).addEventListener(Event.ENTER_FRAME,erase) ; mask_mc.graphics.moveTo(brush_mc.x,brush_mc.y); } //function to stop dragging the brush over the mask function brushUp(dragging:MouseEvent):void{ dragging.currentTarget.stopDrag(); MovieClip(dragging.currentTarget).removeEventListener(Event.ENTER_FRAME,erase); } //fill the mask with transparant pixels so the movieclip turns visible function erase(e:Event):void{ with(mask_mc.graphics){ beginFill(0x000000); drawRect(brush_mc.x,brush_mc.y,brush_mc.width,brush_mc.height); endFill(); } }

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  • How best to keep bumbling, non-technical managers at bay and still deliver good work?

    - by Curious
    This question may be considered subjective (I got a warning) and be closed, but I will risk it, as I need some good advice/experience on this. I read the following at the 'About' page of Fog Creek Software, the company that Joel Spolsky founded and is CEO of: Back in the year 2000, the founders of Fog Creek, Joel Spolsky and Michael Pryor, were having trouble finding a place to work where programmers had decent working conditions and got an opportunity to do great work, without bumbling, non-technical managers getting in the way. Every high tech company claimed they wanted great programmers, but they wouldn’t put their money where their mouth was. It started with the physical environment (with dozens of cubicles jammed into a noisy, dark room, where the salespeople shouting on the phone make it impossible for developers to concentrate). But it went much deeper than that. Managers, terrified of change, treated any new idea as a bizarre virus to be quarantined. Napoleon-complex junior managers insisted that things be done exactly their way or you’re fired. Corporate Furniture Police writhed in agony when anyone taped up a movie poster in their cubicle. Disorganization was so rampant that even if the ideas were good, it would have been impossible to make a product out of them. Inexperienced managers practiced hit-and-run management, issuing stern orders on exactly how to do things without sticking around to see the farcical results of their fiats. And worst of all, the MBA-types in charge thought that coding was a support function, basically a fancy form of typing. A blunt truth about most of today's big software companies! Unfortunately not every developer is as gutsy (or lucky, may I say?) as Joel Spolsky! So my question is: How best to work with such managers, keep them at bay and still deliver great work?

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  • What is the best way to check if there is overlap between player and static, non-collidable items in bullet physic engine

    - by tigrou
    I'd like to add non collidable objects (eg: power ups, items, ...) in a game world using Bullet Physics Engine and to know if there is collision between player and them. Some info : there is a lot of items ( 1000), all are box shapes and they don't overlap. Here is things i have tried : btDbvt* bvtItems = new btDbvt(); //btDbvt is a hierachical AABB tree, used by Bullet foreach(var item ...) { btDbvtVolume volume = ... //compute item AABB; bvtItems->insert(volume, (void*)someExtraData); } Then, to find collisions between items and player : playerRigidBody->getAabb(min, max); btDbvtVolume playervolume = ... //compute player AABB bvtItems->collideTV(bvtItems->m_root, playervolume, *someCollisionHandler); This works fairly well (and its very fast), however, there is a problem : it only check items AABB against player AABB. That loss of precision is acceptable for items but not for player which is not a box. It would actually need another check to make sure player really collide with item but i don't know how to do this in Bullet. It would have been nice to have a function like this : playerRigidBody->checkCollisionWithAABB(); After doing trying that, I discovered that a btGhostObject exist and seems to have been made for that. I changed my code like this : foreach(var item...) { btCollisionObject* ghostObject = new btGhostObject(); ghostObject->setCollisionShape(boxShape); ghostObject->setCollisionFlags(ghostObject->getCollisionFlags() | btCollisionObject::CF_NO_CONTACT_RESPONSE); startTransform.setOrigin(...); //item position ghostObject->setWorldTransform(startTransform); dynamicsWorld->addCollisionObject(ghostObject, btBroadphaseProxy::SensorTrigger, btBroadphaseProxy:: CharacterFilter); } It also works ok, but there is a huge fps drop (almost ten times slower) which is not acceptable. Maybe there is something missing (forget set a flag) and Bullet is doing extra job for nothing or maybe all that ghostObjects are polluting broad phase and ghostObject is not the right thing for that. Any help would be appreciated.

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  • How do I increase the open files limit for a non-root user?

    - by iCode
    This is happening on Ubuntu Release 12.04 (precise) 64-bit Kernel Linux 3.2.0-25-virtual I'm trying to increase the number of open files allowed for a user. This is for an my ecplise java application where the current limit of 1024 is not enough. According to the posts I've found so far, I should be able to put lines into /etc/security/limits.conf like this; soft nofile 4096 hard nofile 4096 to increase the number of open files allowed for all users. But, that's not working for me, and I think the problem is not related to that file. For all users, the default limit is 1024, regardless of what is in /etc/security/limits.conf (I have been rebooting after changing that file) $ ulimit -n 1024 Now, despite the entries in /etc/security/limits.conf I can't increase that; $ ulimit -n 2048 -bash: ulimit: open files: cannot modify limit: Operation not permitted The weird part is that I can change the limit downwards, but can't change it upwards - even to go back to a number which is below the original limit; $ ulimit -n 800 $ ulimit -n 800 $ ulimit -n 900 -bash: ulimit: open files: cannot modify limit: Operation not permitted As root, I can change that limit to whatever I want, up or down. It doesn't even seem to care about the supposedly system-wide limit in /proc/sys/fs/file-max # cat /proc/sys/fs/file-max 188897 # ulimit -n 188898 # ulimit -n 188898 So far, I haven't found any way to increase the open files limit for a non-root user, and I really don't want to be running my application as root. How should I properly do this? I have looked at all the posted and tried the given options but no luck!

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  • What language and topics should be covered when teaching non-CS college students how to program?

    - by michaelcarrano
    I have been asked by many of my non-computer science friends to teach them how to program. I have agreed to hold a seminar for them that will last for approximately 1 to 2 hours. My thoughts are to use Python as the language to teach them basic programming skills. I figured Python is relatively easier to learn from what I have researched. It is also a language I want to learn which will make holding this seminar all the more enjoyable. The topics I plan to cover are as followed: Variables / Arrays Logic - If else statements, switch case, nested statements Loops - for, while, do-while and nested loops Functions - pass by value, pass by reference (is this the correct terms for Python? I am mostly a C/C++ person) Object Oriented Programming Of course, I plan to have code examples for all topics and I will try to have each example flow into each other so that at the end of the seminar everyone will have a complete working program. I suppose my question is, if you were given 1 to 2 hours to teach a group of college students how to program, what language would you choose and what topics would you cover? Update: Thank you for the great feedback. I should have mentioned in my earlier post above that a majority of the students attending the seminar have some form of programming experience whether it was with Java or using Matlab. Most of these students are 3rd/4th year Engineering students who want to get a refresher on programming before they graduate.

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  • AS3 How to check on non transparent pixels in a bitmapdata?

    - by Opoe
    I'm still working on my window cleaning game from one of my previous questions I marked a contribution as my answer, but after all this time I can't get it to work and I have to many questions about this so I decided to ask some more about it. As a sequel on my mentioned previous question, my question to you is: How can I check whether or not a bitmapData contains non transparent pixels? Subquestion: Is this possible when the masked image is a movieclip? Shouldn't I use graphics instead? Information I have: A dirtywindow movieclip on the bottom layer and a clean window movieclip on layer 2(mc1) on the layer above. To hide the top layer(the dirty window) I assign a mask to it. Code // this creates a mask that hides the movieclip on top var mask_mc:MovieClip = new MovieClip(); addChild(mask_mc) //assign the mask to the movieclip it should 'cover' mc1.mask = mask_mc; With a brush(cursor) the player wipes of the dirt ( actualy setting the fill from the mask to transparent so the clean window appears) //add event listeners for the 'brush' brush_mc.addEventListener(MouseEvent.MOUSE_DOWN,brushDown); brush_mc.addEventListener(MouseEvent.MOUSE_UP,brushUp); //function to drag the brush over the mask function brushDown(dragging:MouseEvent):void{ dragging.currentTarget.startDrag(); MovieClip(dragging.currentTarget).addEventListener(Event.ENTER_FRAME,erase) ; mask_mc.graphics.moveTo(brush_mc.x,brush_mc.y); } //function to stop dragging the brush over the mask function brushUp(dragging:MouseEvent):void{ dragging.currentTarget.stopDrag(); MovieClip(dragging.currentTarget).removeEventListener(Event.ENTER_FRAME,erase); } //fill the mask with transparant pixels so the movieclip turns visible function erase(e:Event):void{ with(mask_mc.graphics){ beginFill(0x000000); drawRect(brush_mc.x,brush_mc.y,brush_mc.width,brush_mc.height); endFill(); } }

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  • How to convince non-programmer his notions about computers are wrong?

    - by Suma
    Recently I came across a question about 64b on SuperUser for which the accepted answer seemed like a complete nonsense to me. I made two comments pointing out obvious mistakes. To my perplexion, the comments had an effect of the poster of the answer being alienated. I have no idea how could I convince him he is wrong, as he does not seem to understand the basics of the problem. He seems to be mixing concepts like bus size and address size - see the pearl sentence "it will allow you to address all of your RAM because your processor is reading from your RAM in 64 bit words.". The poster asks me to provide proves of my claim by quoting a respectable source, but I have no idea where to find such source, as I doubt anything I would consider relevant would be relevant for him (it would be probably too technical). I think this instance can serve as an illustration of communication problems between programmers and users (and to certain extent even to any expert vs. non-expert communication). How should a programmer handle a communication like this, so that is does not become a useless quarrel?

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  • How can I get non-programmer colleagues on board with bespoke software rather than Dynamics CRM + Sharepoint?

    - by Bendos
    I am working with a company which designs and builds one-off machines. They have been 'dabbling' with hosted Dynamics CRM and Sharepoint (on different servers!) in an attempt to centralise their data and help colleagues collaborate more effectively across projects. They haven't used either system to their potential. Now we are looking at the engineering department who already use a form of version control software for the various CAD files (Autodesk Vault) however it is becoming increasingly necessary to implement more of a generic file version control system as they use many more files than can be managed in Vault (sometimes just photos or scans of paper documents), hence why they were looking at using Sharepoint. However... as the 'programmer' of the bunch, I can see several scenarios which don't seem to fit well with the Dynamics + Sharepoint approach; simple reports based on cross-table queries, exporting certain metrics as a spreadsheet, defining project hierarchies and many-many relationships, and as such I have been pushing for an in-house developed 'ECM' / 'ERP' software package (perhaps in .NET or php). Some colleagues seem to attach a greater value to the MS software (perhaps becuase it has a logo!) but don't see that it's just a framework, not a solution. Can anyone provide a good example of when custom software would actually be better than using Dynamics + Sharepoint and how do I relate that to non-technical staff?

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  • How can I port msvc++ code with non-dependent names in templates to Linux?

    - by user352382
    I can deal with porting platform dependent functions. I have a problem that the compilers I tried on Linux (clang and g++) do not accept the following code, while the msvc++ compiler does: template <class T> class Base { protected: T Value; }; template <class T> class Derived : public Base<T> { public: void setValue(const T& inValue){ Value = inValue; } }; int main(int argc, char const *argv[]) { Derived<int> tmp; tmp.setValue(0); return 0; } g++ error: main.cpp: In member function ‘void Derived<T>::setValue(const T&)’: main.cpp:11:3: error: ‘Value’ was not declared in this scope I believe this due to the use of a non-dependent name (Value) in the second class. More information. The problem is that I have a very large code base, in which this type of code is used very often. I understand that it is wrong when looking at the standard. However it is very convenient not having to write this-> or Base<T>:: in front of every use of Value. Even writing using Base<T>::Value; at the start of the derived class is problematic when you use ~20 members of the base class. So my question is: are there compilers for Linux that allow this kind of code (with or without extra compiler switches)? Or are there small modifications that will allow this code to compile on Linux?

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  • How should a non-IT manager secure the long-term maintenance and development of essential legacy software?

    - by user105977
    I've been hunting for a place to ask this question for quite a while; maybe this is the place, although I'm afraid it's not the kind of "question with an answer" this site would prefer. We are a small, very specialized, benefits administration firm with an extremely useful, robust collection of software, some written in COBOL but most in BASIC. Two full-time consultants have ably maintained and improved this system over more than 30 years. Needless to say they will soon retire. (One of them has been desperate to retire for several years but is loyal to a fault and so hangs on despite her husband's insistence that golf should take priority.) We started down the path of converting to a system developed by one of only three firms in the country that offer the type of software we use. We now feel that although this this firm is theoretically capable of completing the conversion process, they don't have the resources to do so timely, and we have come to believe that they will be unable to offer the kind of service we need to run our business. (There's nothing like being able to set one's own priorities and having the authority to allocate one's resources as one sees fit.) Hardware is not a problem--we are able to emulate very effectively on modern servers. If COBOL and BASIC were modern languages, we'd be willing to take the risk that we could find replacements for our current consultants going forward. It seems like there ought to be a business model for an IT support firm that concentrates on legacy platforms like this and provides the programming and software development talent to support a system like ours, removing from our backs the risks of finding the right programming talent and the job of convincing younger programmers that they can have a productive, rewarding career, in part in an old, non-sexy language like BASIC. Where do I find such firms?

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  • How to explain bad software to non-technical people?

    - by mtutty
    In discussing software development with non-technical people (customers, business owners, project sponsors, etc.), I often resort to analogies and metaphors. It's relatively easy and effective to use a "house" or other metaphor for describing the size and complexity of new development. However, we often inherit someone else's code or data, and this approach doesn't seem to hold up as well when trying to explain why we're gutting something that already seems to work. Of course we can point to cycle time and cost to be saved in the future but this generally means nothing to business folks. I know doctors can say "just take this pill," but I'm not sure that software devs have the same authority. Ideas? EDIT: Let me add a bit to the discussion. The specific project I'm talking about has customers that don't realize (or care) about specific aspects of the system we're retiring (i.e., they think it was just fine): The system would save a NEW RECORD every time someone updated a field The system contained tables for reference data. These tables had new records added every day, even though they were duplicates of previous records. And there was no way to tie the reference data used for a particular case at the time it was closed. This is like 99% of the data in the old system. The field NAMES also have spaces, apostrophes and other inappropriate characters in them, making everything harder to work with. In addition to the incredible amount of duplicate data, they have around 1000 XLS files with data they want added to the system. Previously, they would do a spreadsheet for each case in the database, IN ADDITION TO what they typed into the database. Getting rid of this old, unneeded information and piping in the XLS data comprises about 80% of the total project effort, and was not something we could accurately predict. I'm trying to find a concrete way to describe how bad this thing was, mostly so that the customer will understand why the migration process has been so time-consuming. The actual coding was done pretty quickly and the new system works fine, but without the old data they won't be happy. Sorry to get into the weeds, but most of the answers I've seen so far are pretty basic scope/schedule/cost things. I've been doing this for 15 years, so this really is more of a reflective, philosophical question - but without some of the details it can be difficult to really appreciate the awful beauty of this problem.

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  • Removing page title and date when printing web page (with CSS?)

    - by Jared
    By default, when you print a web page, the page title and and URL are printed at the top of the page, and likewise the date and time are printed at the bottom. It is possible to remove this additional as you are printing through the PAGE SETUP menu (under FILE in Internet Exp) Does anyone know of a way of doing this via CSS or javascript?

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  • Is there any way to disable Erubis from printing "** Erubis 2.6.5" when starting the Rails environme

    - by Nathan
    I have several frequent Cron jobs that are run via Rake and the output of those jobs are e-mailed (via a MAILTO). Due to the fact that these tasks load the Rails environment (which includes Erubis) they always prints out "** Erubis 2.6.5" on startup. This means that an e-mail is always generated since Cron receives output. Is there any way to configure Erubis to cease printing this startup message to the console?

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  • How to map code points to unicode characters depending on the font used?

    - by Alex Schröder
    The client prints labels and has been using a set of symbolic (?) fonts to do this. The application uses a single byte database (Oracle with Latin-1). The old application I am replacing was not Unicode aware. It somehow did OK. The replacement application I am writing is supposed to handle the old data. The symbols picked from the charmap application often map to particular Unicode characters, but sometimes they don't. What looks like the Moon using the LAB3 font, for example, is in fact U+2014 (EM DASH). When users paste this character into a Swing text field, the character has the code point 8212. It was "moved" into the Private Use Area (by Windows? Java?). When saving this character to the database, Oracle decides that it cannot be safely encoded and replaces it with the dreaded ¿. Thus, I started shifting the characters by 8000: -= 8000 when saving, += 8000 when displaying the field. Unfortunately I discovered that other characters were not shifted by the same amount. In one particular font, for example, ž has the code point 382, so I shifted it by +/-256 to "fix" it. By now I'm dreading the discovery of more strange offsets and I wonder: Can I get at this mapping using Java? Perhaps the TTF font has a list of the 255 glyphs it encodes and what Unicode characters those correspond to and I can do it "right"? Right now I'm using the following kludge: static String fromDatabase(String str, String fontFamily) { if (str != null && fontFamily != null) { Font font = new Font(fontFamily, Font.PLAIN, 1); boolean changed = false; char[] chars = str.toCharArray(); for (int i = 0; i < chars.length; i++) { if (font.canDisplay(chars[i] + 0xF000)) { // WE8MSWIN1252 + WinXP chars[i] += 0xF000; changed = true; } else if (chars[i] >= 128 && font.canDisplay(chars[i] + 8000)) { // WE8ISO8859P1 + WinXP chars[i] += 8000; changed = true; } else if (font.canDisplay(chars[i] + 256)) { // ž in LAB1 Eastern = 382 chars[i] += 256; changed = true; } } if (changed) str = new String(chars); } return str; } static String toDatabase(String str, String fontFamily) { if (str != null && fontFamily != null) { boolean changed = false; char[] chars = str.toCharArray(); for (int i = 0; i < chars.length; i++) { int chr = chars[i]; if (chars[i] > 0xF000) { // WE8MSWIN1252 + WinXP chars[i] -= 0xF000; changed = true; } else if (chars[i] > 8000) { // WE8ISO8859P1 + WinXP chars[i] = (char) (chars[i] - 8000); changed = true; } else if (chars[i] > 256) { // ž in LAB1 Eastern = 382 chars[i] = (char) (chars[i] - 256); changed = true; } } if (changed) return new String(chars); } return str; }

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  • EGit (Eclipse) wrongly interpreting file names with non-ASCII characters?

    - by Stefan Seidel
    I recently switched to using a Git repository within Eclipse (Juno SR2), using EGit. In our project, some file names contains umlauts and other special non-ASCII-characters. On the command line, git status show no changes, workspace clean, but Eclipse marks those files as changed: How can I make Eclipse/EGit use the correct encoding for filenames? I tried setting LANG, file.encoding and the git config svn.pathnameencoding all to no avail. And again, on the command line there are no such errors.

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  • How to remove Unicode characters and/or convert OpenOffice spreadsheet cells to plaintext?

    - by gonzobrains
    I have an OpenOffice spreadsheet into which I occasionally copy/paste snippets from web pages. However, I need the file, as a whole, to be free of fancy formatting and non-ASCII text. Is tried highlighting cells and selecting "Default Formatting" but this still seems to keep extraneous characters even though it looks like normal text to the human eye. If this is not possible, is there a way to at least reveal the "raw" data within a cell so that I can manually strip it? Thanks, Jeff

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