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  • getent passwd fails, getent group works?

    - by slugman
    I've almost got my AD integration working completely on my OpenSUSE 12.1 server. I have a OpenSUSE 11.4 system successfully integrated into our AD environment. (Meaning, we use ldap to authenticate to AD directory via kerberos, so we can login to our *nix systems via AD users, using name service caching daemon to cache our passwords and groups). Also, important to note these systems are in our lan, ssl authentication is disabled. I am almost all the way there. Nss_ldap is finally authenticating with ldap server (as /var/log/messages shows), but right now, I have another problem: getent passwd & getent shadow fails (shows local accounts only), but getent group works! Getent group shows all my ad groups! I copied over the relavent configuration files from my working OpenSUSE 11.4 box: /etc/krb5.conf /etc/nsswitch.conf /etc/nscd.conf /etc/samba/smb.conf /etc/sssd/sssd.conf /etc/pam.d/common-session-pc /etc/pam.d/common-account-pc /etc/pam.d/common-auth-pc /etc/pam.d/common-password-pc I didn't modify anything between the two. I really don't think I need to modify anything, because getent passwd, getent shadow, and getent group all works fine on the OpenSUSE11.4 box. Attempting to restart nscd service unfortunately didn't do much, and niether did running /usr/sbin/nscd -i passwd. Do any of you admin-gurus have any suggestions? Honestly, I'm happy I made it this far. I'm almost there guys!

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  • Sudoers file allow sudo on specific file for active directory group

    - by tubaguy50035
    I have active directory sign in working on an Ubuntu 12.04 box. When the user signs in, I have a script that runs that needs sudo permission (since it modifies the samba config file). How would I specify this in my sudoer's file? I've tried: %DOMAIN\\AD+Programmers ALL=NOPASSWD: /usr/local/bin/createSambaShare.php I've found various resources on the internet stating that this is how it would be done, but I'm not sure that I have the first part right. What are they using as the DOMAIN? The workgroup or the realm? I use Samba + winbind for active directory integration. Here's my smb.conf: [global] security = ads netbios name = hostname realm = COMPANYNAME.COM password server = passwordserver workgroup = COMPANYNAME idmap uid = 1000-10000 idmap gid = 1000-10000 winbind separator = + winbind enum users = no winbind enum groups = no winbind use default domain = yes template homedir = /home/%D/%U template shell = /bin/bash client use spnego = yes domain master = no EDIT: The users that should have access to run that script are all part of the Programmers group which has an Active Directory Domain Services Folder of Company.com/Staff/Security Groups (not sure if that matters or not).

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  • CC.NET + SVN : Server certificate issue

    - by MSI
    I am trying to setup Continuous Integration in our office. Being a puny little developer I am facing this supposedly infamous problem: " Source control operation failed: svn: OPTIONS of 'https://trunkURL': Server certificate verification failed: issuer is not trusted" So I tried the following solution - Run CC.NET service (server running as win service) using a domain account (rather than default LOCAL SYSTEMS) and accept cert permanently using command prompt under that user by using svn log/list on the repo. Doesn't help :(. I am getting the following from my artifact/log files(or dashboard) ThoughtWorks.CruiseControl.Core.CruiseControlException: Source control operation failed: svn: OPTIONS of 'https://TrunkURL': Server certificate verification failed: issuer is not trusted (https://ServerAdd) . Process command: E:\(svn.exe Path) log https://TrunkURL -r "{2010-11-08T02:12:20Z}:{2010-11-08T02:13:21Z}" --verbose --xml --no-auth-cache --non-interactive at ThoughtWorks.CruiseControl.Core.Sourcecontrol.ProcessSourceControl.Execute(ProcessInfo processInfo) at ThoughtWorks.CruiseControl.Core.Sourcecontrol.Svn.GetModifications(IIntegrationResult from, IIntegrationResult to) at ThoughtWorks.CruiseControl.Core.Sourcecontrol.QuietPeriod.GetModificationsWithLogging(ISourceControl sc, IIntegrationResult from, IIntegrationResult to) at ThoughtWorks.CruiseControl.Core.Sourcecontrol.QuietPeriod.GetModifications(ISourceControl sourceControl, IIntegrationResult lastBuild, IIntegrationResult thisBuild) at ThoughtWorks.CruiseControl.Core.IntegrationRunner.GetModifications(IIntegrationResult from, IIntegrationResult to) at ThoughtWorks.CruiseControl.Core.IntegrationRunner.Integrate(IntegrationRequest request) We are using VisualSVN Server and CC.NET for this adventure. Tips, suggestions will be highly appreciated. Thanks

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  • GVIM hangs when saving through GVFS' FTP

    - by Lie Ryan
    I loved Gnome's Nautilus and FTP integration and being able to mount a remote FTP directory as a regular bookmark/directory, and double clicking any remote files to open in any unmodified program. I also loved editing text files with GVim. However, if I double clicked file on Nautilus to open a text file in Gvim, then saving a file will take about 10 seconds and GVim will hang for that amount of time. The major irritant is that I cannot continue editing while the text editor is waiting for the write to finish, this delay interrupted my workflow and thought process and saving becomes a painful process. The other problem is that I don't think simply uploading a file should take that much time. I'm aware of GVim's internal FTP support, but they are not as well integrated with Nautilus's FTP. So a few question: Is there a way to make GVim or GVFS to save in background while I continue editing? Why is GVFS so slow? Is there any way to set GVFS to use a single persistent FTP connection instead of creating a new FTP connection each time? I'm on Gentoo Linux x86-64.

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  • What can I do with a home server?

    - by Joel Coehoorn
    I have an old 700 Mhz Pentium III at home running Windows 2000 Server, with a home router set up to pass incoming requests to it and a DynDNS account set up so it's easy to find. Right now I'm using it for a number of things: Shared folders + backup inside the home network Shared Printer inside the home network Domain Controller, just because I feel like it and because it's useful to me as practice to keep those "enterprise" administration skills. Web Server FTP remote access for my files. I abandoned this for security reasons, but it's still worth leaving visible. Remote Desktop in to the home network (thinking about adding VPN service) SVN repository MySQL - Will be moving to SQL Server 2008 Standard soon. After I upgrade my wife's laptop from home to pro later this year it will also become a domain controller It's the only place I still have access to Internet Explorer 6 any more without setting up a new virtual machine, so I use it for testing code with that browser. The question is: What else could I be doing with this machine? Update Additional ideas based on the suggestions: Media Server/DVR Build server PBX SSH Proxy Server Continuous Integration Server Personal OpenID Provider Update2 Just a note that this server was recently upgraded to an Atom330 with 2 GB ram and bigger hard drive. For all that's slow for a "modern" cpu, it should still be much faster than the old Pentium III and the expected power savings should make the upgrade essentially free over the course of the next year or two. Also, it's now running Windows Server 2008.

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  • Replacement for public folder workflow, I'm confused as to how sharepoint does it.

    - by RodH257
    For years Microsoft has been slowly phasing out public folders, perhaps exchange 2010 really is the LAST TIME they'll be shipped... I've heard sharepoint is the replacement, but I don't understand full, can someone give me an idea of how to replace this workflow? In our office, we have projects, they have a project number, ie 10353. Each job folder has a public folder, organized in a hierachy like Projects Year Folder Subfolders The main subfolder we use is for genera correspondence. When an email is received that relates to a project, it is dragged and dropped (or right click move to) a public folder. Adding public folder favourites for each user helps this. When an email is sent, we have a custom email form, which is the default email form, but with a project number field next to the subject line. When you enter the job number in there, it carbon copies our filing system in, which reads the job number and puts the email in the public folder for you. if you need to refer to emails, you go to public folder and find them there. This isn't the best with large jobs, but it works ok. Now, I have limited experience with sharepoint (well, WSS), we've used it to do some neat discussion boards/polls etc as an intranet site, but I haven't seen much of its integration with outlook. The great thing about our solution is how tightly it integrates with outlook which is exactly where the emails are. If you want to forward an old email, you go to public folder and forward it, simple. Any solution that replaces it should be at least as easy as this. Improvements we would like would be to have better searching of emails, better support in exchange (ie future version) and also, custom forms in outlook are being phased out (the VBA kind), so avoiding these would be good. Does sharepoint do this? or what solutions do this kind of thing?

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  • Recommended drive encryption solution

    - by Chris Driver
    Hello, I will soon be purchasing a number of laptops running Windows 7 for our mobile staff. Due to the nature of our business I will need drive encryption. Windows BitLocker seems the obvious choice, but it looks like I need to purchase either Windows 7 Enterprise or Ultimate editions to get it. Can anyone offer suggestions on the best course of action: a) Use BitLocker, bite the bullet and pay to upgrade to Enterprise/Ultimate b) Pay for another 3rd party drive encryption product that is cheaper (suggestions appreciated) c) Use a free drive encryption product such as TrueCrypt Ideally I am also interested in 'real world' experience from people who are using drive encryption software and any pitfalls to look out for. Many thanks in advance... UPDATE Decided to go with TrueCrypt for the following reasons: a) The product has a good track record b) I am not managing a large quantity of laptops so integration with Active Directory, Management consoles etc is not a huge benefit c) Although eks did make a good point about Evil Maid (EM) attacks, our data is not that desirable to consider it a major factor d) The cost (free) is a big plus but not the primary motivator The next problem I face is imaging (Acronis/Ghost/..) encrypted drives will not work unless I perform sector-by-sector imaging. That means an 80Gb encrypted partition creates an 80Gb image file :(

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  • Wake a Mac display from sleep via SSH

    - by MaxGabriel
    I'm using Jenkins as a CI server, where I'm SSHing into an iMac running OS X Mountain Lion (10.8.4) to run some UIAutomation integrations tests on an iOS app. The iMac actually sits 10 ft from me (but across a table) so I'm able to see the screen. However, the tests don't wake up the display, so I often can't see them. Is there a way to wake up the display from the terminal once Jenkins has SSHed in? So far I have tried using Applescript to press an arrow key, and using the Wake Assist application. I also tried setting the wake schedule to be the current date. Finally, I tried using the caffeinate command: caffeinate -t 300 &. The computer's "Wake for Wi-Fi access" checkbox is enabled. So far my best workaround is to just set the iMac to stay awake for atleast 3 hours. However, it'd be nice to keep normal sleep behavior, as I hypothesize that the screen waking from sleep would alert me visually that the integration tests are running. It's also significantly cooler :)

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  • Drowning in documents - recommend doc management solutions?

    - by Martin Day
    I've been researching document management lately. I want to organise my docs at home and also at the office. Finding affordable solutions one can actually test drive is quite hard. Some that I've downloaded just don't seem to work (testing on brand new Vista PC). I've seen some software on Amazon like Paperport but not really sure what they're like. For home I'd like something to organise files, full text search, good scanner integration, nice interface etc. But for the office it seems harder. I need something that does proper workflow and keeps versions. It will have an audit trail. Documents can be approved, checked in/out etc. I know a few clients who would like something similar. It would be great just to import thousands of documents from a shared drive and get them indexed with dupes killed. I'd like to be super clear about how/where the documents are being stored so that maintenance and backups are clear. My Google/twitter searches lead back to the same tired and vague webpages pushing what look like expensive and custom made solutions. Some might be very good I suppose but it's darn hard to tell. I don't mind a hosted package but all in all I don't think something like Google Docs, as good as it is now, will work. There are too many quirks and missing features (as compared to Office). Being able to work directly with the common Office file formats is important. I've noted a similar sounding question asked here back in August but it didn't seem to turn up too many solutions that I could easily and quickly apply. Also there could have been some changes since then so I feel it's worth asking.

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  • Error authenticating git repository with Redmine

    - by woni
    I've setup Redmine 2.1 on my Debian Squeeze server following this Tutorial HowTo configure Redmine for advanced git integration (I tried to use the grack path). Redmine server is running properly, but I have a problem granting users access to git repositories. When I try to clone a repository it says: error: The requested URL returned error: 500 while accessing The apache error.log shows this entry: [Fri Sep 28 15:50:56 2012] [crit] [client xx.xx.xx.xx] configuration error: couldn't check user. Check your authn provider!: /repo.git/info/refs It also asks me for user and password when cloning, but it shouldn't if I understand the tutorial right. I'm using the Redmine authentication module: <VirtualHost *:80> ServerName my.server.at DocumentRoot "/var/www/my.server.at/public" PerlLoadModule Apache::Redmine <Directory "/var/www/my.server.at/public"> Options None AllowOverride None Order allow,deny Allow from all </Directory> SetEnv REMOTE_USER=$REDIRECT_REMOTE_USER" SetEnv GIT_PROJECT_ROOT /var/git/my.server.at/ SetEnv GIT_HTTP_EXPORT_ALL ScriptAlias /git/ /usr/lib/git-core/git-http-backend <Location /> Order allow,deny Allow from all AuthType Basic AuthName Git Require valid-user AuthBasicAuthoritative Off AuthUserFile /dev/null AuthGroupFile /dev/null PerlAccessHandler Apache::Authn::Redmine::access_handler PerlAuthenHandler Apache::Authn::Redmine::authen_handler RedmineDSN "DBI:mysql:database=redmine;host=localhost" RedmineDbUser "user" RedmineDbPass "password" RedmineGitSmartHttp yes </Location> </VirtualHost> Can someone help me please and explain the error and what I can do to solve my problem?

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  • Dedicated Mouse and Keyboard on Virtual Box VM

    - by Myersguy
    To all super users, Currently I am trying to run virtual box on my second monitor, with a dedicated mouse and keyboard. However, doing so has not proven easy. There has been times where the mouse works, but not the keyboard, vice versa, or nothing works at all. The biggest problem I am running into is this: When enabling the USB mouse and keyboard from the VM, I get an error: 'USB Device is busy with a previous request.' The only thing that is using second mouse and keyboard, however, is Windows. The other error I have received stated that the VM was unable to create a proxy for the device. Additionally, the VM occasionally will disable the secondary keyboard entirely, requiring me to unplug and replug it into my PC to re-enable it again. Keyboard auto-capture is disabled, and while a solution I was reading online stated to turn off mouse integration, that option is grayed out on my machine. Any help would be appreciated. Thanks. /firstquestion.

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  • Is there a learnable filter in Thunderbird for non-spam messages (as in Opera Mail)?

    - by Debilski
    One feature I like very much about Opera Mail is that you can have learnable filters for any purpose. So not only can you filter spam messages but also messages that your friends sent you or info mails from web platforms without having to enter each and every mail address you want to filter. It actually works quite satisfying and you can combine it with string filtering, too. It does a few mistakes in the beginning but then improves quickly after you have removed some of the false positives. However, there are a couple of drawbacks with the Opera Mail module. The filters are only ‘virtual’. So, with IMAP there is no easy way of mirroring the filtered structure back on the server and when I’m using webmail I’ll see the whole unfiltered mess in the inbox folder. Opera’s not using the OS X address book — and neither does it use ldap (which is not too important for me at the moment). So, I’m not specifically looking for a Thunderbird solution here, a way to fix things in Opera or Apple Mail should do as well. Or some other E-Mail program I don’t even know about yet. (So, to be clear, I’d like to have: OS X Address Book integration, Learnable filters for any type of filtering, Ability to push filtered folder structure to the IMAP server) But I thought like, if it is possible then most probably there would be an add-on for Thunderbird available. Any ideas?

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  • How can I get mouse capture to work in virtualbox when I move guest window to second monitor?

    - by Dan
    I'm running VirtualBox on a Win7 host. Guest OS is Centos. My setup is a laptop (screen 1) with a huge external monitor (screen 2). I'm only telling Centos there is one monitor though. When I start up VirtualBox on screen 1, the mouse capture works fine. I don't have mouse integration because (I think) the kernel on Centos is too old to support it. That's fine, I don't mind doing the Right-Control thing. The problem I have is that when I drag the whole VM window over to my second monitor, the mouse capture doesn't work right anymore. I click inside the VM and can move the VM cursor a little bit, but I can't always get to the edges of the VM screen -- before I get all the way to an edge, the cursor will escape from the VM as if I had hit right-control. But it's still captured according to the icon, and if I then hit right-control, the guest cursor jumps to a different screen location. My workaround: if I have the VM window mostly on screen 2, but a small corner of it still on screen 1, then the mouse capture works correctly. Is there a setting to make this work better?

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  • How can you exclude folders from appearing in the Recent Items feature of Windows 7 start menu?

    - by Jordan Weinstein
    to be clear, I like the 'recent items' feature. I do not want to turn it off. I work at a law firm where we integrate Office with a document management system (DMS). If recent items are turned on, those DMS opened documents will show up in the recent items of a Windows 7 start menu when hovering over Word (or Excel\PPT etc). However the integration doesn't work correctly so if a user were to click on one of those, something wouldn't work right. In short, we've always needed to turn off Recent Items completely for a DMS integrated workstation. Curious if anyone knows of a way to exclude a directory from being "captured" so to speak. When you open a DMS document, the file gets copied to local directory where it saves it as you work, until you close and it checks it back in to the DMS. I'd like to be able to exclude that local directory from recent items. so local files in My Docs and Desktop would show up in recent items, but not DMS opened documents. Hope this makes sense.

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  • Is there a way to use VirtualBox without using it's resource registry?

    - by Catskul
    Summary VirtualBox seems to want everything to be "registered" which makes it much more annoying to work with on the command line. I'm attempting to create an automated script which will create, move, start, stop, and destroy virtual machines and virtual disks. Requiring registration will complicate the task for the following reasons. leaves state information around that can cause unpredicted edgecases causing scripts to fail. creates potential name space collisions for multiple process creating VMs with the same name moving/copying resources on the same machine is more complicated because references in the registry need to be updated copying resources (disk + vm combination) to another machine require reconfiguration once they reach their target machine, and require the transfer of extra meta data to do the reconfiguration. If something unexpectedly fails, and an unregister thus fails to happen, left over configuration information can cause problems in subsequent runs. Use Case My specific use case is for a continuous integration server which creates and destroys VMs and Disk images potentially with the same name, and would require more logic to deal with the registry's statefulness. Imaginary Example It seems that I should just be able to for example (using some imaginary and/or incorrect commands): mkdir foobar customdiskimg_script ./foo/foo.vdi vboxmanage createvm --name "foo" --ostype Linux --basefolder ./foo/foo.xml vboxmanage storagectl ./foo/foo.xml --name foo --add ide vboxmanage storageattach --storagectl foo --medium ./foo/foo.vdi ./foo/foo.xml vboxmanage startvm ./foo/foo.xml TLDR Is there a way to use virtualbox without "registering" harddisks and VMs?

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  • Is there an simple but good To Do Manager app for the Mac?

    - by Another Registered User
    Every morning I think about what I am going to do today. So I take a paper and start to write things like: [ ] Call Mr. XYZ [ ] Answer Support E-Mails [ ] Reduce website header height by 20 px [ ] Create new navigation bar icons And every time I'm done with something, I paint a checkmark in this square. On paper. It would be fun to have something like this as an application. But I don't want a heavy project management tool or integration with email. It should be like download, install, use without fat configuration and steep learning curve. usually I don't schedule my to do's, I just write down every day what I want to accomplish today. For my experience it doesn't make sense to plan what to do next week, because next week everything looks totally different. Would be cool if such a simple utility exists. At the moment I try just using textEdit and deleting rows which are done. With a nice interface, this would be much more fun.

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  • vi and emacs: comparison? (not flamebait!)

    - by jared
    So, I've been enjoying learning and using vi for the last couple of years. The beauty of vi, for me, is that its UI is a language of movement and action with a very uniform, simple grammar, and which is terse enough that the requisite memorization pays ample dividends in how much more I enjoy working with text (by avoiding boring repetition and eliminating micro-hassles, like that half-second annoying wait while you scroll down the screen). (Note--I don't claim to have expert knowledge of vi, but I get around decently well: comfortable with limited '@' macros and regexp search-and-replace within files; frequently use multiple buffers, tabs, and windows; get around pretty well in the file browser; understand the grammar of actions + movement + subject (as described so aptly in this beautiful SO answer); and had some pretty sweet debugger and ctags integration going with PHP.) I wonder if some emacs folks could take a swing at explaining what emacs does brilliantly, or sum its strengths up in a phrase or two. Spare me the talk about productivity; I'm more interested in conceptual clarity. Lisp-centric answers are okay; I'm learning Scheme on the weekends, and would pick up emacs for that alone (have been using Racket).

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  • Enterprise level Ticketing and inventory system reccomendations [closed]

    - by TrackingSystem
    My company is sort off at a stand still when it comes to our technician ticketing and inventory system. We currently use Numara TrackIt! - which isn't cutting it to say the least. Dell recommended KACE, but it's web based which is what we would like to avoid. We need a good ticketing and inventory system with the following: Server/Client setup Client supports XP/Windows 7 Ent. Web Based as well as Client is a plus Technician ticketing Active Directory integration Inventory System (Asset tag tracking etc/PO tracking) Exchange integrated - when tickets are made you have an option to send to the requester. Something that will scale well Please, if anyone is a Systems Admin or has knowledge regarding use of a great ticketing system please let me know. We have a large international corporation - price honestly isn't an issue. Keep in mind this will be mainly used for technicians to create tickets, enter inventory(track PCS) and possible even an option to track purchase orders. We want an enterprise level ticketing system with these capabilities please help! Thank you.

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  • SSO to multiple websites from Sharepoint website

    - by Aico
    We have an intranet based on Sharepoint 2010. In this intranet we have several links to other webservers within the same Active Directory, for example a link to our Outlook Web Access site on our Exchange 2010 environment. We have three different setups which visit this Sharepoint environment and the other webservers: Windows 7 clients that are a member of the Active Directory Home pc's that connect through a SSL VPN appliance Standalone thin clients (Windows 7 embedded) within the corporate network The goal is to let people only sign in once. In the first group this isn't a problem because the AD Integrated Authentication works fine and the Windows logon is passed on to Sharepoint and the other webservers. The second group is also working fine because of the LDAP integration that the SSL VPN appliance uses. The third group is however experiencing issues. They need to enter their credentials everytime they click a link to another webserver. They first need to enter credentials for accessing the Sharepoint environment. When clicking the link for their webmail they have to re-enter their credentials, and so on. Can someone tell me what the best solution would be to also get SSO working fine for the third group? Some extra information: We also have a Forefront TMG server in our environment. I read somewhere that Forefront might be part of a solution for this problem, but not sure how. Maybe someone here can help me? Look forward to some help. Best regards, Aico

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  • 26 Days: Countdown to Oracle OpenWorld 2012

    - by Michael Snow
    Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak  – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions.  That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand. This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year. With so much to see and so many sessions to learn from - its no wonder that people get excited. Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us. If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Important OpenWorld Links:  Attendee / Presenters Toolkit Oracle Schedule Builder WebCenter Sessions (listed in the catalog under Fusion Middleware as "Portals, Sites, Content, and Collaboration" ) Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night -LOOK HERE!! Oracle OpenWorld LIVE On-Demand Here are all the WebCenter sessions broken down by day for your viewing pleasure. Monday, October 1st CON8885 - Simplify CRM Engagement with Contextual Collaboration Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications. CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! ¶ HOL10208 - Add Social Capabilities to Your Enterprise Applications Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. ¶ CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. ¶ CON8270 - Oracle WebCenter Content Strategy and Vision Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. ¶ CON8269 - Oracle WebCenter Sites Strategy and Vision Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. ¶ CON8896 - Living with SharePoint SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. ¶ CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. ¶ CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. ¶ CON9437 - Mobile Access Management With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. ¶ CON8271 - Oracle WebCenter Portal Strategy and Vision To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. ¶ CON8880 - The Connected Customer Experience Begins with the Online Channel There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. ¶ GEN11451 - General Session: Building Mobile Applications with Oracle Cloud With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way.  CON8272 - Oracle Social Network Strategy and Vision One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses.  --- Tuesday, October 2nd HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.¶ CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. ¶ CON9447 - Enabling Access for Hundreds of Millions of Users How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. ¶ CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. ¶ CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. ¶ CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.¶ Wednesday, October 3rd CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. ¶ CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. ¶ CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. ¶ CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON7817 - Migration to Oracle WebCenter Imaging 11g Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. ¶ CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. ¶ HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. ¶ CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. ¶ CON9625 - Taking Control of Oracle WebCenter Security Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. ¶ CON8891 - Extending Social into Enterprise Applications and Business Processes Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. ¶ Thursday, October 4th CON8899 - Becoming a Social Business: Stories from the Front Lines of Change What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. ¶ CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. ¶ CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. ¶ CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. ¶ CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. ¶ CON8897 - Using Web Experience Management to Drive Online Marketing Success Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. ¶ CON8892 - Oracle’s Journey to Social Business Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. ¶  ------------ If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

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  • A way of doing real-world test-driven development (and some thoughts about it)

    - by Thomas Weller
    Lately, I exchanged some arguments with Derick Bailey about some details of the red-green-refactor cycle of the Test-driven development process. In short, the issue revolved around the fact that it’s not enough to have a test red or green, but it’s also important to have it red or green for the right reasons. While for me, it’s sufficient to initially have a NotImplementedException in place, Derick argues that this is not totally correct (see these two posts: Red/Green/Refactor, For The Right Reasons and Red For The Right Reason: Fail By Assertion, Not By Anything Else). And he’s right. But on the other hand, I had no idea how his insights could have any practical consequence for my own individual interpretation of the red-green-refactor cycle (which is not really red-green-refactor, at least not in its pure sense, see the rest of this article). This made me think deeply for some days now. In the end I found out that the ‘right reason’ changes in my understanding depending on what development phase I’m in. To make this clear (at least I hope it becomes clear…) I started to describe my way of working in some detail, and then something strange happened: The scope of the article slightly shifted from focusing ‘only’ on the ‘right reason’ issue to something more general, which you might describe as something like  'Doing real-world TDD in .NET , with massive use of third-party add-ins’. This is because I feel that there is a more general statement about Test-driven development to make:  It’s high time to speak about the ‘How’ of TDD, not always only the ‘Why’. Much has been said about this, and me myself also contributed to that (see here: TDD is not about testing, it's about how we develop software). But always justifying what you do is very unsatisfying in the long run, it is inherently defensive, and it costs time and effort that could be used for better and more important things. And frankly: I’m somewhat sick and tired of repeating time and again that the test-driven way of software development is highly preferable for many reasons - I don’t want to spent my time exclusively on stating the obvious… So, again, let’s say it clearly: TDD is programming, and programming is TDD. Other ways of programming (code-first, sometimes called cowboy-coding) are exceptional and need justification. – I know that there are many people out there who will disagree with this radical statement, and I also know that it’s not a description of the real world but more of a mission statement or something. But nevertheless I’m absolutely sure that in some years this statement will be nothing but a platitude. Side note: Some parts of this post read as if I were paid by Jetbrains (the manufacturer of the ReSharper add-in – R#), but I swear I’m not. Rather I think that Visual Studio is just not production-complete without it, and I wouldn’t even consider to do professional work without having this add-in installed... The three parts of a software component Before I go into some details, I first should describe my understanding of what belongs to a software component (assembly, type, or method) during the production process (i.e. the coding phase). Roughly, I come up with the three parts shown below:   First, we need to have some initial sort of requirement. This can be a multi-page formal document, a vague idea in some programmer’s brain of what might be needed, or anything in between. In either way, there has to be some sort of requirement, be it explicit or not. – At the C# micro-level, the best way that I found to formulate that is to define interfaces for just about everything, even for internal classes, and to provide them with exhaustive xml comments. The next step then is to re-formulate these requirements in an executable form. This is specific to the respective programming language. - For C#/.NET, the Gallio framework (which includes MbUnit) in conjunction with the ReSharper add-in for Visual Studio is my toolset of choice. The third part then finally is the production code itself. It’s development is entirely driven by the requirements and their executable formulation. This is the delivery, the two other parts are ‘only’ there to make its production possible, to give it a decent quality and reliability, and to significantly reduce related costs down the maintenance timeline. So while the first two parts are not really relevant for the customer, they are very important for the developer. The customer (or in Scrum terms: the Product Owner) is not interested at all in how  the product is developed, he is only interested in the fact that it is developed as cost-effective as possible, and that it meets his functional and non-functional requirements. The rest is solely a matter of the developer’s craftsmanship, and this is what I want to talk about during the remainder of this article… An example To demonstrate my way of doing real-world TDD, I decided to show the development of a (very) simple Calculator component. The example is deliberately trivial and silly, as examples always are. I am totally aware of the fact that real life is never that simple, but I only want to show some development principles here… The requirement As already said above, I start with writing down some words on the initial requirement, and I normally use interfaces for that, even for internal classes - the typical question “intf or not” doesn’t even come to mind. I need them for my usual workflow and using them automatically produces high componentized and testable code anyway. To think about their usage in every single situation would slow down the production process unnecessarily. So this is what I begin with: namespace Calculator {     /// <summary>     /// Defines a very simple calculator component for demo purposes.     /// </summary>     public interface ICalculator     {         /// <summary>         /// Gets the result of the last successful operation.         /// </summary>         /// <value>The last result.</value>         /// <remarks>         /// Will be <see langword="null" /> before the first successful operation.         /// </remarks>         double? LastResult { get; }       } // interface ICalculator   } // namespace Calculator So, I’m not beginning with a test, but with a sort of code declaration - and still I insist on being 100% test-driven. There are three important things here: Starting this way gives me a method signature, which allows to use IntelliSense and AutoCompletion and thus eliminates the danger of typos - one of the most regular, annoying, time-consuming, and therefore expensive sources of error in the development process. In my understanding, the interface definition as a whole is more of a readable requirement document and technical documentation than anything else. So this is at least as much about documentation than about coding. The documentation must completely describe the behavior of the documented element. I normally use an IoC container or some sort of self-written provider-like model in my architecture. In either case, I need my components defined via service interfaces anyway. - I will use the LinFu IoC framework here, for no other reason as that is is very simple to use. The ‘Red’ (pt. 1)   First I create a folder for the project’s third-party libraries and put the LinFu.Core dll there. Then I set up a test project (via a Gallio project template), and add references to the Calculator project and the LinFu dll. Finally I’m ready to write the first test, which will look like the following: namespace Calculator.Test {     [TestFixture]     public class CalculatorTest     {         private readonly ServiceContainer container = new ServiceContainer();           [Test]         public void CalculatorLastResultIsInitiallyNull()         {             ICalculator calculator = container.GetService<ICalculator>();               Assert.IsNull(calculator.LastResult);         }       } // class CalculatorTest   } // namespace Calculator.Test       This is basically the executable formulation of what the interface definition states (part of). Side note: There’s one principle of TDD that is just plain wrong in my eyes: I’m talking about the Red is 'does not compile' thing. How could a compiler error ever be interpreted as a valid test outcome? I never understood that, it just makes no sense to me. (Or, in Derick’s terms: this reason is as wrong as a reason ever could be…) A compiler error tells me: Your code is incorrect, but nothing more.  Instead, the ‘Red’ part of the red-green-refactor cycle has a clearly defined meaning to me: It means that the test works as intended and fails only if its assumptions are not met for some reason. Back to our Calculator. When I execute the above test with R#, the Gallio plugin will give me this output: So this tells me that the test is red for the wrong reason: There’s no implementation that the IoC-container could load, of course. So let’s fix that. With R#, this is very easy: First, create an ICalculator - derived type:        Next, implement the interface members: And finally, move the new class to its own file: So far my ‘work’ was six mouse clicks long, the only thing that’s left to do manually here, is to add the Ioc-specific wiring-declaration and also to make the respective class non-public, which I regularly do to force my components to communicate exclusively via interfaces: This is what my Calculator class looks like as of now: using System; using LinFu.IoC.Configuration;   namespace Calculator {     [Implements(typeof(ICalculator))]     internal class Calculator : ICalculator     {         public double? LastResult         {             get             {                 throw new NotImplementedException();             }         }     } } Back to the test fixture, we have to put our IoC container to work: [TestFixture] public class CalculatorTest {     #region Fields       private readonly ServiceContainer container = new ServiceContainer();       #endregion // Fields       #region Setup/TearDown       [FixtureSetUp]     public void FixtureSetUp()     {        container.LoadFrom(AppDomain.CurrentDomain.BaseDirectory, "Calculator.dll");     }       ... Because I have a R# live template defined for the setup/teardown method skeleton as well, the only manual coding here again is the IoC-specific stuff: two lines, not more… The ‘Red’ (pt. 2) Now, the execution of the above test gives the following result: This time, the test outcome tells me that the method under test is called. And this is the point, where Derick and I seem to have somewhat different views on the subject: Of course, the test still is worthless regarding the red/green outcome (or: it’s still red for the wrong reasons, in that it gives a false negative). But as far as I am concerned, I’m not really interested in the test outcome at this point of the red-green-refactor cycle. Rather, I only want to assert that my test actually calls the right method. If that’s the case, I will happily go on to the ‘Green’ part… The ‘Green’ Making the test green is quite trivial. Just make LastResult an automatic property:     [Implements(typeof(ICalculator))]     internal class Calculator : ICalculator     {         public double? LastResult { get; private set; }     }         One more round… Now on to something slightly more demanding (cough…). Let’s state that our Calculator exposes an Add() method:         ...   /// <summary>         /// Adds the specified operands.         /// </summary>         /// <param name="operand1">The operand1.</param>         /// <param name="operand2">The operand2.</param>         /// <returns>The result of the additon.</returns>         /// <exception cref="ArgumentException">         /// Argument <paramref name="operand1"/> is &lt; 0.<br/>         /// -- or --<br/>         /// Argument <paramref name="operand2"/> is &lt; 0.         /// </exception>         double Add(double operand1, double operand2);       } // interface ICalculator A remark: I sometimes hear the complaint that xml comment stuff like the above is hard to read. That’s certainly true, but irrelevant to me, because I read xml code comments with the CR_Documentor tool window. And using that, it looks like this:   Apart from that, I’m heavily using xml code comments (see e.g. here for a detailed guide) because there is the possibility of automating help generation with nightly CI builds (using MS Sandcastle and the Sandcastle Help File Builder), and then publishing the results to some intranet location.  This way, a team always has first class, up-to-date technical documentation at hand about the current codebase. (And, also very important for speeding up things and avoiding typos: You have IntelliSense/AutoCompletion and R# support, and the comments are subject to compiler checking…).     Back to our Calculator again: Two more R# – clicks implement the Add() skeleton:         ...           public double Add(double operand1, double operand2)         {             throw new NotImplementedException();         }       } // class Calculator As we have stated in the interface definition (which actually serves as our requirement document!), the operands are not allowed to be negative. So let’s start implementing that. Here’s the test: [Test] [Row(-0.5, 2)] public void AddThrowsOnNegativeOperands(double operand1, double operand2) {     ICalculator calculator = container.GetService<ICalculator>();       Assert.Throws<ArgumentException>(() => calculator.Add(operand1, operand2)); } As you can see, I’m using a data-driven unit test method here, mainly for these two reasons: Because I know that I will have to do the same test for the second operand in a few seconds, I save myself from implementing another test method for this purpose. Rather, I only will have to add another Row attribute to the existing one. From the test report below, you can see that the argument values are explicitly printed out. This can be a valuable documentation feature even when everything is green: One can quickly review what values were tested exactly - the complete Gallio HTML-report (as it will be produced by the Continuous Integration runs) shows these values in a quite clear format (see below for an example). Back to our Calculator development again, this is what the test result tells us at the moment: So we’re red again, because there is not yet an implementation… Next we go on and implement the necessary parameter verification to become green again, and then we do the same thing for the second operand. To make a long story short, here’s the test and the method implementation at the end of the second cycle: // in CalculatorTest:   [Test] [Row(-0.5, 2)] [Row(295, -123)] public void AddThrowsOnNegativeOperands(double operand1, double operand2) {     ICalculator calculator = container.GetService<ICalculator>();       Assert.Throws<ArgumentException>(() => calculator.Add(operand1, operand2)); }   // in Calculator: public double Add(double operand1, double operand2) {     if (operand1 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand1");     }     if (operand2 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand2");     }     throw new NotImplementedException(); } So far, we have sheltered our method from unwanted input, and now we can safely operate on the parameters without further caring about their validity (this is my interpretation of the Fail Fast principle, which is regarded here in more detail). Now we can think about the method’s successful outcomes. First let’s write another test for that: [Test] [Row(1, 1, 2)] public void TestAdd(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       double result = calculator.Add(operand1, operand2);       Assert.AreEqual(expectedResult, result); } Again, I’m regularly using row based test methods for these kinds of unit tests. The above shown pattern proved to be extremely helpful for my development work, I call it the Defined-Input/Expected-Output test idiom: You define your input arguments together with the expected method result. There are two major benefits from that way of testing: In the course of refining a method, it’s very likely to come up with additional test cases. In our case, we might add tests for some edge cases like ‘one of the operands is zero’ or ‘the sum of the two operands causes an overflow’, or maybe there’s an external test protocol that has to be fulfilled (e.g. an ISO norm for medical software), and this results in the need of testing against additional values. In all these scenarios we only have to add another Row attribute to the test. Remember that the argument values are written to the test report, so as a side-effect this produces valuable documentation. (This can become especially important if the fulfillment of some sort of external requirements has to be proven). So your test method might look something like that in the end: [Test, Description("Arguments: operand1, operand2, expectedResult")] [Row(1, 1, 2)] [Row(0, 999999999, 999999999)] [Row(0, 0, 0)] [Row(0, double.MaxValue, double.MaxValue)] [Row(4, double.MaxValue - 2.5, double.MaxValue)] public void TestAdd(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       double result = calculator.Add(operand1, operand2);       Assert.AreEqual(expectedResult, result); } And this will produce the following HTML report (with Gallio):   Not bad for the amount of work we invested in it, huh? - There might be scenarios where reports like that can be useful for demonstration purposes during a Scrum sprint review… The last requirement to fulfill is that the LastResult property is expected to store the result of the last operation. I don’t show this here, it’s trivial enough and brings nothing new… And finally: Refactor (for the right reasons) To demonstrate my way of going through the refactoring portion of the red-green-refactor cycle, I added another method to our Calculator component, namely Subtract(). Here’s the code (tests and production): // CalculatorTest.cs:   [Test, Description("Arguments: operand1, operand2, expectedResult")] [Row(1, 1, 0)] [Row(0, 999999999, -999999999)] [Row(0, 0, 0)] [Row(0, double.MaxValue, -double.MaxValue)] [Row(4, double.MaxValue - 2.5, -double.MaxValue)] public void TestSubtract(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       double result = calculator.Subtract(operand1, operand2);       Assert.AreEqual(expectedResult, result); }   [Test, Description("Arguments: operand1, operand2, expectedResult")] [Row(1, 1, 0)] [Row(0, 999999999, -999999999)] [Row(0, 0, 0)] [Row(0, double.MaxValue, -double.MaxValue)] [Row(4, double.MaxValue - 2.5, -double.MaxValue)] public void TestSubtractGivesExpectedLastResult(double operand1, double operand2, double expectedResult) {     ICalculator calculator = container.GetService<ICalculator>();       calculator.Subtract(operand1, operand2);       Assert.AreEqual(expectedResult, calculator.LastResult); }   ...   // ICalculator.cs: /// <summary> /// Subtracts the specified operands. /// </summary> /// <param name="operand1">The operand1.</param> /// <param name="operand2">The operand2.</param> /// <returns>The result of the subtraction.</returns> /// <exception cref="ArgumentException"> /// Argument <paramref name="operand1"/> is &lt; 0.<br/> /// -- or --<br/> /// Argument <paramref name="operand2"/> is &lt; 0. /// </exception> double Subtract(double operand1, double operand2);   ...   // Calculator.cs:   public double Subtract(double operand1, double operand2) {     if (operand1 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand1");     }       if (operand2 < 0.0)     {         throw new ArgumentException("Value must not be negative.", "operand2");     }       return (this.LastResult = operand1 - operand2).Value; }   Obviously, the argument validation stuff that was produced during the red-green part of our cycle duplicates the code from the previous Add() method. So, to avoid code duplication and minimize the number of code lines of the production code, we do an Extract Method refactoring. One more time, this is only a matter of a few mouse clicks (and giving the new method a name) with R#: Having done that, our production code finally looks like that: using System; using LinFu.IoC.Configuration;   namespace Calculator {     [Implements(typeof(ICalculator))]     internal class Calculator : ICalculator     {         #region ICalculator           public double? LastResult { get; private set; }           public double Add(double operand1, double operand2)         {             ThrowIfOneOperandIsInvalid(operand1, operand2);               return (this.LastResult = operand1 + operand2).Value;         }           public double Subtract(double operand1, double operand2)         {             ThrowIfOneOperandIsInvalid(operand1, operand2);               return (this.LastResult = operand1 - operand2).Value;         }           #endregion // ICalculator           #region Implementation (Helper)           private static void ThrowIfOneOperandIsInvalid(double operand1, double operand2)         {             if (operand1 < 0.0)             {                 throw new ArgumentException("Value must not be negative.", "operand1");             }               if (operand2 < 0.0)             {                 throw new ArgumentException("Value must not be negative.", "operand2");             }         }           #endregion // Implementation (Helper)       } // class Calculator   } // namespace Calculator But is the above worth the effort at all? It’s obviously trivial and not very impressive. All our tests were green (for the right reasons), and refactoring the code did not change anything. It’s not immediately clear how this refactoring work adds value to the project. Derick puts it like this: STOP! Hold on a second… before you go any further and before you even think about refactoring what you just wrote to make your test pass, you need to understand something: if your done with your requirements after making the test green, you are not required to refactor the code. I know… I’m speaking heresy, here. Toss me to the wolves, I’ve gone over to the dark side! Seriously, though… if your test is passing for the right reasons, and you do not need to write any test or any more code for you class at this point, what value does refactoring add? Derick immediately answers his own question: So why should you follow the refactor portion of red/green/refactor? When you have added code that makes the system less readable, less understandable, less expressive of the domain or concern’s intentions, less architecturally sound, less DRY, etc, then you should refactor it. I couldn’t state it more precise. From my personal perspective, I’d add the following: You have to keep in mind that real-world software systems are usually quite large and there are dozens or even hundreds of occasions where micro-refactorings like the above can be applied. It’s the sum of them all that counts. And to have a good overall quality of the system (e.g. in terms of the Code Duplication Percentage metric) you have to be pedantic on the individual, seemingly trivial cases. My job regularly requires the reading and understanding of ‘foreign’ code. So code quality/readability really makes a HUGE difference for me – sometimes it can be even the difference between project success and failure… Conclusions The above described development process emerged over the years, and there were mainly two things that guided its evolution (you might call it eternal principles, personal beliefs, or anything in between): Test-driven development is the normal, natural way of writing software, code-first is exceptional. So ‘doing TDD or not’ is not a question. And good, stable code can only reliably be produced by doing TDD (yes, I know: many will strongly disagree here again, but I’ve never seen high-quality code – and high-quality code is code that stood the test of time and causes low maintenance costs – that was produced code-first…) It’s the production code that pays our bills in the end. (Though I have seen customers these days who demand an acceptance test battery as part of the final delivery. Things seem to go into the right direction…). The test code serves ‘only’ to make the production code work. But it’s the number of delivered features which solely counts at the end of the day - no matter how much test code you wrote or how good it is. With these two things in mind, I tried to optimize my coding process for coding speed – or, in business terms: productivity - without sacrificing the principles of TDD (more than I’d do either way…).  As a result, I consider a ratio of about 3-5/1 for test code vs. production code as normal and desirable. In other words: roughly 60-80% of my code is test code (This might sound heavy, but that is mainly due to the fact that software development standards only begin to evolve. The entire software development profession is very young, historically seen; only at the very beginning, and there are no viable standards yet. If you think about software development as a kind of casting process, where the test code is the mold and the resulting production code is the final product, then the above ratio sounds no longer extraordinary…) Although the above might look like very much unnecessary work at first sight, it’s not. With the aid of the mentioned add-ins, doing all the above is a matter of minutes, sometimes seconds (while writing this post took hours and days…). The most important thing is to have the right tools at hand. Slow developer machines or the lack of a tool or something like that - for ‘saving’ a few 100 bucks -  is just not acceptable and a very bad decision in business terms (though I quite some times have seen and heard that…). Production of high-quality products needs the usage of high-quality tools. This is a platitude that every craftsman knows… The here described round-trip will take me about five to ten minutes in my real-world development practice. I guess it’s about 30% more time compared to developing the ‘traditional’ (code-first) way. But the so manufactured ‘product’ is of much higher quality and massively reduces maintenance costs, which is by far the single biggest cost factor, as I showed in this previous post: It's the maintenance, stupid! (or: Something is rotten in developerland.). In the end, this is a highly cost-effective way of software development… But on the other hand, there clearly is a trade-off here: coding speed vs. code quality/later maintenance costs. The here described development method might be a perfect fit for the overwhelming majority of software projects, but there certainly are some scenarios where it’s not - e.g. if time-to-market is crucial for a software project. So this is a business decision in the end. It’s just that you have to know what you’re doing and what consequences this might have… Some last words First, I’d like to thank Derick Bailey again. His two aforementioned posts (which I strongly recommend for reading) inspired me to think deeply about my own personal way of doing TDD and to clarify my thoughts about it. I wouldn’t have done that without this inspiration. I really enjoy that kind of discussions… I agree with him in all respects. But I don’t know (yet?) how to bring his insights into the described production process without slowing things down. The above described method proved to be very “good enough” in my practical experience. But of course, I’m open to suggestions here… My rationale for now is: If the test is initially red during the red-green-refactor cycle, the ‘right reason’ is: it actually calls the right method, but this method is not yet operational. Later on, when the cycle is finished and the tests become part of the regular, automated Continuous Integration process, ‘red’ certainly must occur for the ‘right reason’: in this phase, ‘red’ MUST mean nothing but an unfulfilled assertion - Fail By Assertion, Not By Anything Else!

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  • java.lang.IllegalAccessException during Ant jwsc webservice build

    - by KevB
    Hi. I have a large application, part of which relies on a set of 3 webservices. I'm currently in the process of writing an Ant build script to build and package the application into an EAR file. When building the web sub-project for this application I use the <jwsc> task in Ant to compile the webservices. This causes an IllegalAccessException, as outlined in the stack trace below: [jwsc] warning: 'includeantruntime' was not set, defaulting to build.sysclasspath=last; set to false for repeatable builds [jwsc] JWS: processing module weboutput [jwsc] Parsing source files [jwsc] Parsing source files [jwsc] 3 JWS files being processed for module weboutput [jwsc] JWS: C:\dev\ir\irWeb\src\webservices\DailyRun.java Validated. [jwsc] JWS: C:\dev\ir\irWeb\src\webservices\PendingRegistrationsSweep.java Validated. [jwsc] JWS: C:\dev\ir\irWeb\src\webservices\RegistrationsGoLive.java Validated. [jwsc] Compiling 6 source files to C:\DOCUME~1\KEVIN~1.BRE\LOCALS~1\Temp\_5l950r [jwsc] An exception has occurred in the compiler (1.6.0_23). Please file a bug at the Java Developer Connection (http://java.sun.com/webapps/bugreport) after checking the Bug Parade for duplicates. Include your program and the following diagnostic in your report. Thank you. [jwsc] java.lang.IllegalAccessError: tried to access class com.sun.tools.javac.jvm.ClassReader$AnnotationDefaultCompleter from class com.sun.tools.javac.jvm.ClassReader [jwsc] at com.sun.tools.javac.jvm.ClassReader.attachAnnotationDefault(ClassReader.java:1128) [jwsc] at com.sun.tools.javac.jvm.ClassReader.readMemberAttr(ClassReader.java:906) [jwsc] at com.sun.tools.javac.jvm.ClassReader.readMemberAttrs(ClassReader.java:1027) [jwsc] at com.sun.tools.javac.jvm.ClassReader.readMethod(ClassReader.java:1490) [jwsc] at com.sun.tools.javac.jvm.ClassReader.readClass(ClassReader.java:1586) [jwsc] at com.sun.tools.javac.jvm.ClassReader.readClassFile(ClassReader.java:1658) [jwsc] at com.sun.tools.javac.jvm.ClassReader.fillIn(ClassReader.java:1845) [jwsc] at com.sun.tools.javac.jvm.ClassReader.complete(ClassReader.java:1777) [jwsc] at com.sun.tools.javac.code.Symbol.complete(Symbol.java:386) [jwsc] at com.sun.tools.javac.code.Symbol$ClassSymbol.complete(Symbol.java:763) [jwsc] at com.sun.tools.javac.jvm.ClassReader.loadClass(ClassReader.java:1951) [jwsc] at com.sun.tools.javac.comp.Resolve.loadClass(Resolve.java:842) [jwsc] at com.sun.tools.javac.comp.Resolve.findIdentInPackage(Resolve.java:1011) [jwsc] at com.sun.tools.javac.comp.Attr.selectSym(Attr.java:1921) [jwsc] at com.sun.tools.javac.comp.Attr.visitSelect(Attr.java:1835) [jwsc] at com.sun.tools.javac.tree.JCTree$JCFieldAccess.accept(JCTree.java:1522) [jwsc] at com.sun.tools.javac.comp.Attr.attribTree(Attr.java:360) [jwsc] at com.sun.tools.javac.comp.Attr.attribType(Attr.java:390) [jwsc] at com.sun.tools.javac.comp.MemberEnter.attribImportType(MemberEnter.java:681) [jwsc] at com.sun.tools.javac.comp.MemberEnter.visitImport(MemberEnter.java:545) [jwsc] at com.sun.tools.javac.tree.JCTree$JCImport.accept(JCTree.java:495) [jwsc] at com.sun.tools.javac.comp.MemberEnter.memberEnter(MemberEnter.java:387) [jwsc] at com.sun.tools.javac.comp.MemberEnter.memberEnter(MemberEnter.java:399) [jwsc] at com.sun.tools.javac.comp.MemberEnter.visitTopLevel(MemberEnter.java:512) [jwsc] at com.sun.tools.javac.tree.JCTree$JCCompilationUnit.accept(JCTree.java:446) [jwsc] at com.sun.tools.javac.comp.MemberEnter.memberEnter(MemberEnter.java:387) [jwsc] at com.sun.tools.javac.comp.MemberEnter.complete(MemberEnter.java:819) [jwsc] at com.sun.tools.javac.code.Symbol.complete(Symbol.java:386) [jwsc] at com.sun.tools.javac.code.Symbol$ClassSymbol.complete(Symbol.java:763) [jwsc] at com.sun.tools.javac.comp.Enter.complete(Enter.java:464) [jwsc] at com.sun.tools.javac.comp.Enter.main(Enter.java:442) [jwsc] at com.sun.tools.javac.main.JavaCompiler.enterTrees(JavaCompiler.java:819) [jwsc] at com.sun.tools.javac.main.JavaCompiler.compile(JavaCompiler.java:727) [jwsc] at com.sun.tools.javac.main.Main.compile(Main.java:353) [jwsc] at com.sun.tools.javac.main.Main.compile(Main.java:279) [jwsc] at com.sun.tools.javac.main.Main.compile(Main.java:270) [jwsc] at com.sun.tools.javac.Main.compile(Main.java:69) [jwsc] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [jwsc] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.taskdefs.compilers.Javac13.execute(Javac13.java:56) [jwsc] at org.apache.tools.ant.taskdefs.Javac.compile(Javac.java:1097) [jwsc] at weblogic.wsee.tools.anttasks.DelegatingJavacTask$ExposingJavac.compile(DelegatingJavacTask.java:343) [jwsc] at weblogic.wsee.tools.anttasks.DelegatingJavacTask.compile(DelegatingJavacTask.java:286) [jwsc] at weblogic.wsee.tools.anttasks.JwscTask.javac(JwscTask.java:335) [jwsc] at weblogic.wsee.tools.anttasks.JwsModule.compile(JwsModule.java:390) [jwsc] at weblogic.wsee.tools.anttasks.JwsModule.build(JwsModule.java:262) [jwsc] at weblogic.wsee.tools.anttasks.JwscTask.execute(JwscTask.java:227) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.Target.execute(Target.java:390) [jwsc] at org.apache.tools.ant.Target.performTasks(Target.java:411) [jwsc] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1397) [jwsc] at org.apache.tools.ant.helper.SingleCheckExecutor.executeTargets(SingleCheckExecutor.java:38) [jwsc] at org.apache.tools.ant.Project.executeTargets(Project.java:1249) [jwsc] at org.apache.tools.ant.taskdefs.Ant.execute(Ant.java:442) [jwsc] at org.apache.tools.ant.taskdefs.CallTarget.execute(CallTarget.java:105) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.Target.execute(Target.java:390) [jwsc] at org.apache.tools.ant.Target.performTasks(Target.java:411) [jwsc] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1397) [jwsc] at org.apache.tools.ant.Project.executeTarget(Project.java:1366) [jwsc] at com.bea.workshop.cmdline.antlib.AntExTask.execute(AntExTask.java:406) [jwsc] at com.bea.workshop.cmdline.antlib.AntCallExTask.execute(AntCallExTask.java:118) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.Target.execute(Target.java:390) [jwsc] at org.apache.tools.ant.Target.performTasks(Target.java:411) [jwsc] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1397) [jwsc] at org.apache.tools.ant.Project.executeTarget(Project.java:1366) [jwsc] at com.bea.workshop.cmdline.antlib.AntExTask.execute(AntExTask.java:406) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:68) [jwsc] at net.sf.antcontrib.logic.IfTask.execute(IfTask.java:217) [jwsc] at sun.reflect.GeneratedMethodAccessor44.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.TaskAdapter.execute(TaskAdapter.java:154) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:68) [jwsc] at net.sf.antcontrib.logic.IfTask.execute(IfTask.java:197) [jwsc] at sun.reflect.GeneratedMethodAccessor44.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.TaskAdapter.execute(TaskAdapter.java:154) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:68) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.taskdefs.MacroInstance.execute(MacroInstance.java:398) [jwsc] at net.sf.antcontrib.logic.ForTask.doSequentialIteration(ForTask.java:259) [jwsc] at net.sf.antcontrib.logic.ForTask.doToken(ForTask.java:268) [jwsc] at net.sf.antcontrib.logic.ForTask.doTheTasks(ForTask.java:299) [jwsc] at net.sf.antcontrib.logic.ForTask.execute(ForTask.java:244) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:68) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.taskdefs.MacroInstance.execute(MacroInstance.java:398) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.Target.execute(Target.java:390) [jwsc] at org.apache.tools.ant.Target.performTasks(Target.java:411) [jwsc] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1397) [jwsc] at org.apache.tools.ant.helper.SingleCheckExecutor.executeTargets(SingleCheckExecutor.java:38) [jwsc] at org.apache.tools.ant.Project.executeTargets(Project.java:1249) [jwsc] at org.apache.tools.ant.taskdefs.Ant.execute(Ant.java:442) [jwsc] at org.apache.tools.ant.taskdefs.CallTarget.execute(CallTarget.java:105) [jwsc] at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) [jwsc] at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) [jwsc] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) [jwsc] at java.lang.reflect.Method.invoke(Method.java:597) [jwsc] at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) [jwsc] at org.apache.tools.ant.Task.perform(Task.java:348) [jwsc] at org.apache.tools.ant.Target.execute(Target.java:390) [jwsc] at org.apache.tools.ant.Target.performTasks(Target.java:411) [jwsc] at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1397) [jwsc] at org.apache.tools.ant.Project.executeTarget(Project.java:1366) [jwsc] at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41) [jwsc] at org.apache.tools.ant.Project.executeTargets(Project.java:1249) [jwsc] at org.apache.tools.ant.Main.runBuild(Main.java:801) [jwsc] at org.apache.tools.ant.Main.startAnt(Main.java:218) [jwsc] at org.apache.tools.ant.launch.Launcher.run(Launcher.java:280) [jwsc] at org.apache.tools.ant.launch.Launcher.main(Launcher.java:109) [AntUtil.deleteDir] Deleting directory C:\DOCUME~1\KEVIN~1.BRE\LOCALS~1\Temp_5l950r The Ant target that uses the <jwsc> task is this: <target name="webservice.build" depends="init,generated.root.init"> <path id="jwsc.srcpath"> <path path="${java.sourcepath}" /> <pathelement path="build/assembly/.src" /> </path> <taskdef name="jwsc" classname="weblogic.wsee.tools.anttasks.JwscTask" > <classpath> <path refid="weblogic.jar.classpath" /> </classpath> </taskdef> <property name="jwsc.module.root" value="${project.dir}/build/weboutput"/> <property name="jwsc.contextpath" value="irWeb"/> <property name="jwsc.srcpath.prop" refid="jwsc.srcpath"/> <path id="jwsc.classpath"> <path refid="weblogic.jar.classpath" /> <path refid="java.classpath" /> <pathelement path="${java.outpath}" /> </path> <jwsc destdir="${project.dir}/build" classpathref="jwsc.classpath"> <module name="weboutput" explode="true" contextPath="${jwsc.contextpath}" > <jwsFileSet srcdir="${webservices.dir}" type="JAXRPC"> <include name="**/*.java"/> </jwsFileSet> <descriptor file="${jwsc.module.root}/WEB-INF/web.xml" /> <descriptor file="${jwsc.module.root}/WEB-INF/weblogic.xml" /> </module> </jwsc> </target> I have no idea what could be causing the compiler to throw this error at build time, and a day of google searching has turned up other instances of this error caused by different triggers, and solutions for those propblems didn't work for me. I also found a single report on the Oracle forums that seemed to be a carbon copy of this issue, but there were no replies. The application is written in Weblogic Workshop 10, runs on Weblogic Server 10.3, and uses Beehive / NetUI. Not sure if that would make a difference or not though. The build scripts were automatically generated by Weblogic Workshop, with some tweaks and fixes made to other aspects of the files by myself to fix other compatability issues. I am using Java 1.6.0_23 from Sun, and Ant 1.8.1 Any help or advice would be greatly appreciated.

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  • Hosted bug tracking system with mercurial repositories (Summary of options & request for opinions)

    - by Mark Booth
    The Question What hosted mercurial repository/bug tracking system or systems have you used? Would you recommend it to others? Are there serious flaws, either in the repository hosting or the bug tracking features that would make it difficult to recommend it? Do you have any other experiences with it or opinions of it that you would like to share? If you have used other non mercurial hosted repository/bug tracking systems, how does it compare? (If I understand correctly, the best format for this type of community-wiki style question is one answer per option, if you have experienced if several) Background I have been looking into options for setting up a bug/issue tracking database and found some valuable advice in this thread and this. But then I got to thinking that a hosted solution might not only solve the problem of tracking bugs, but might also solve the problem we have accessing our mercurial source code repositories while at customer sites around the world. Since we currently have no way to serve mercurial repositories over ssl, when I am at a customer site I have to connect my laptop via VPN to my work network and access the mercurial repositories over a samba share (even if it is just to synce twice a day). This is excruciatingly slow on high latency networks and can be impossible with some customers' firewalls. Even if we could run a TRAC or Redmine server here (thanks turnkey), I'm not sure it would be much quicker as our internet connection is over-stretched as it is. What I would like is for developers to be able to be able to push/pull to/from a remote repository, servicing engineers to be able to pull from a remote repository and for customers (both internal and external) to be able to submit bug/issue reports. Initial options The two options I found were Assembla and Jira. Looking at Assembla I thought the 'group' price looked reasonable, but after enquiring, found that each workspace could only contain a single repository. Since each of our products might have up to a dozen repositories (mostly for libraries) which need to be managed seperately for each product, I could see it getting expensive really quickly. On the plus side, it appears that 'users' are just workspace members, so you can have as many client users (people who can only submit support tickets and track their own tickets) without using up your user allocation. Jira only charges based on the number of users, unfortunately client users also count towards this, if you want them to be able to track their tickets. If you only want clients to be able to submit untracked issues, you can let them submit anonymously, but that doesn't feel very professional to me. More options Looking through MercurialHosting page that @Paidhi suggested, I've added the options which appear to offer private repositories, along with another that I found with a web search. Prices are as per their website today (29th March 2010). Corrections welcome in the future. Anyway, here is my summary, according to the information given on their websites: Assembla, http://www.assembla.com/, looks to be a reasonable price, but suffers only one repository per workspace, so three projects with 6 repos each would use up most of the spaces associated with a $99/month professional account (20 spaces). Bug tracking is based on Trac. Mercurial+Trac support was announced in a blog entry in 2007, but they only list SVN and Git on their Features web page. Cost: $24, $49, $99 & $249/month for 40, 40, unlimited, unlimited users and 1, 10, 20, 100 workspaces. SSL based push/pull? Website https login. BitBucket, http://bitbucket.org/plans/, is primarily a mercurial hosting site for open source projects, with SSL support, but they have an integrated bug tracker and they are cheap for private repositories. It has it’s own issues tracker, but also integrates with Lighthouse & FogBugz. Cost: $0, $5, $12, $50 & $100/month for 1, 5, 15, 25 & 150 private repositories. SSL based push/pull. No https on website login, but supports OpenID, so you can chose an OpenID provider with https login. Codebase HQ, http://www.codebasehq.com/, supports Hg and is almost as cheap as BitBucket. Cost: £5, £13, £21 & £40/month for 3, 15, 30 & 60 active projects, unlimited repositories, unlimited users (except 10 users at £5/month) and 0.5, 2, 4 & 10GB. SSL based push/pull? Website https login? Firefly, http://www.activestate.com/firefly/, by ActiveState looks interesting, but the website is a little light on details, such as whether you can only have one repository per project or not. Cost: $9, $19, & £39/month for 1, 5 & 30 private projects, with a 0.5, 1.5 & 3 GB storage limit. SSL based push/pull? Website https login. Jira, http://www.atlassian.com/software/jira/, isn’t limited by the number of repositories you can have, but by ‘user’. It could work out quite expensive if we want client users to be able to track their issues, since they would need a full user account to be created for them. Also, while there is a Mercurial extension to support jira, there is no ‘Advanced integration’ for Mercurial from Atlassian Fisheye. Cost: $150, $300, $400, $500, $700/month for 10, 25, 50, 100, 100+ users. SSL based push/pull? Website https login. Kiln & FogBugz On Demand, http://fogcreek.com/Kiln/IntrotoOnDemand.html, integrates Kilns mercurial DVCS features with FogBugz, where the combined package is much cheaper than the component parts. Also, the Fogbugz integration is supposedly excellent. *8’) Cost: £30/developer/month ($5/d/m more than either on their own). SSL based push/pull? SourceRepo, http://sourcerepo.com/, also supports HG and is even cheaper than BitBucket & Codebase. Cost: $4, $7 & $13/month for 1, unlimited & unlimited repositories/trac/redmine instances and 500MB, 1GB & 3GB storage. SSL based push/pull. Website https login. Edit: 29th March 2010 & Bounty I split this question into sections, made the questions themselves more explicit, added other options from the research I have done since my first posting and made this community wiki, since I now understand what CW is for. *8') Also, I've added a bounty to encourage people to offer their opinions. At the end of the bounty period, I will award the bounty to whoever writes the best review (good or bad), irrespective of the number of up/down votes it gets. Given that it's probably more important to avoid bad providers than find the absolute best one, 'bad reviews' could be considered more important than good ones.

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  • jetty - javax.naming.InvalidNameException: A flat name can only have a single component

    - by Dinesh Pillay
    I have been breaking my head against this for too much time now. I'm trying to get maven + jetty + jotm to play nice but it looks like its too much to ask for :( Below is my jetty.xml:- <?xml version="1.0"?> <!DOCTYPE Configure PUBLIC "-//Jetty//Configure//EN" "http://www.eclipse.org/jetty/configure.dtd"> <Configure id="Server" class="org.mortbay.jetty.Server"> <New id="jotm" class="org.objectweb.jotm.Jotm"> <Arg type="boolean">true</Arg> <Arg type="boolean">false</Arg> <Call id="tm" name="getTransactionManager" /> <Call id="ut" name="getUserTransaction" /> </New> <New class="org.mortbay.jetty.plus.naming.Resource"> <Arg /> <Arg>javax.transaction.TransactionManager</Arg> <Arg><Ref id="ut" /></Arg> </New> <New id="tx" class="org.mortbay.jetty.plus.naming.Transaction"> <Arg><Ref id="ut" /></Arg> </New> <New class="org.mortbay.jetty.plus.naming.Resource"> <Arg>myxadatasource</Arg> <Arg> <New id="myxadatasourceA" class="org.enhydra.jdbc.standard.StandardXADataSource"> <Set name="DriverName">org.apache.derby.jdbc.EmbeddedDriver</Set> <Set name="Url">jdbc:derby:protodb;create=true</Set> <Set name="User"></Set> <Set name="Password"></Set> <Set name="transactionManager"> <Ref id="tm" /> </Set> </New> </Arg> </New> <New id="protodb" class="org.mortbay.jetty.plus.naming.Resource"> <Arg>jdbc/protodb</Arg> <Arg> <New class="org.enhydra.jdbc.pool.StandardXAPoolDataSource"> <Arg> <Ref id="myxadatasourceA" /> </Arg> <Set name="DataSourceName">myxadatasource</Set> </New> </Arg> </New> And this is the maven plugin configuration:- <plugin> <groupId>org.mortbay.jetty</groupId> <artifactId>maven-jetty-plugin</artifactId> <configuration> <scanIntervalSeconds>10</scanIntervalSeconds> <stopKey>ps</stopKey> <stopPort>7777</stopPort> <webAppConfig> <contextPath>/ps</contextPath> </webAppConfig> <connectors> <connector implementation="org.mortbay.jetty.nio.SelectChannelConnector"> <port>7070</port> <maxIdleTime>60000</maxIdleTime> </connector> </connectors> <jettyConfig>src/main/webapp/WEB-INF/jetty.xml</jettyConfig> </configuration> <executions> <execution> <id>start-jetty</id> <phase>pre-integration-test</phase> <goals> <goal>run</goal> </goals> <configuration> <scanIntervalSeconds>0</scanIntervalSeconds> <daemon>true</daemon> </configuration> </execution> <execution> <id>stop-jetty</id> <phase>post-integration-test</phase> <goals> <goal>stop</goal> </goals> </execution> </executions> <dependencies> <dependency> <groupId>org.apache.derby</groupId> <artifactId>derby</artifactId> <version>10.6.1.0</version> </dependency> <dependency> <groupId>jotm</groupId> <artifactId>jotm</artifactId> <version>2.0.10</version> <exclusions> <exclusion> <groupId>javax.resource</groupId> <artifactId>connector</artifactId> </exclusion> </exclusions> </dependency> <dependency> <groupId>com.experlog</groupId> <artifactId>xapool</artifactId> <version>1.5.0</version> </dependency> <dependency> <groupId>javax.resource</groupId> <artifactId>connector-api</artifactId> <version>1.5</version> </dependency> <dependency> <groupId>javax.transaction</groupId> <artifactId>jta</artifactId> <version>1.0.1B</version> </dependency> <!-- <dependency> <groupId>javax.jts</groupId> <artifactId>jts</artifactId> <version>1.0</version> </dependency> --> </dependencies> </plugin> I am using maven-jetty-plugin-6.1.24 cause I couldn't get the later one's to work either. When I execute this I get the following exception:- 2010-06-16 09:03:13.423:WARN::Config error at javax.transaction.TransactionManager java.lang.reflect.InvocationTargetException [INFO] ------------------------------------------------------------------------ [ERROR] BUILD ERROR [INFO] ------------------------------------------------------------------------ [INFO] Failure A flat name can only have a single component [INFO] ------------------------------------------------------------------------ Caused by: javax.naming.InvalidNameException: A flat name can only have a single component at javax.naming.NameImpl.addAll(NameImpl.java:621) at javax.naming.CompoundName.addAll(CompoundName.java:442) at org.mortbay.jetty.plus.naming.NamingEntryUtil.makeNamingEntryName(NamingEntryUtil.java:136) at org.mortbay.jetty.plus.naming.NamingEntry.save(NamingEntry.java:196) at org.mortbay.jetty.plus.naming.NamingEntry.(NamingEntry.java:58) at org.mortbay.jetty.plus.naming.Resource.(Resource.java:34) ... 31 more Help!

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  • Webcast Q&A: Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter

    - by Kellsey Ruppel
    This week we had the fifth webcast in our WebCenter in Action webcast series, "Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter", where customers Giovani Dacumos and Minh Ong from the Los Angeles Department of Building & Safety (LADBS), and Sheetal Paranjpye and Rajiv Desai from Oracle Partner 3Di, shared how Oracle WebCenter is powering LADBS' externally facing website and providing a superior self-service experience for their customers. We asked the speakers to provide some dialogue for Q&A.   Giovani Dacumos, Director of Systems and Minh Ong, LADBS Q: Did you run into any issues when integrating all of the different applications together?A: Yes. We did have issues integrating a secure sign on between the portal and other legacy applications. We used portlets and iframes to overcome those.  This is a new technology for us and we are also learning as we go so there were a lot of challenges in developing and implementing our vision. Q: What has been the biggest benefit your end users have seen?A: The biggest benefit for our ends users is ease-of-use. We've given them a system that provided a new and improved source of information, as well as a very organized flow of transaction processing. It has made our online service very user friendly. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: There was no internal resistance during the implementation, only challenges. As mentioned earlier, this is a new technology for us. We've come across issues that needed assistance from Oracle. Working with 3Di and Oracle has helped us tremendously to find solutions to our implementation issues. Q: Given the performance, what do you estimate to be the top end capacity of the system? A: With the current performance and architecture we have, we are able to support approx 300-400 concurrent users.  We would need more hardware to support additional user load. Q: What's the overview or summary of feedback from the users interacting with the site?A: LADBS has a wide spectrum of customers, from simple users like homeowners to large construction firms. Anything new that we offer could be a little bit challenging for some, but overall, the customers liked it. They saw a huge improvement on the usability. Q: Can you describe the impressions about the site before and after the project within LADBS?A: The old site was using old technology and it was hard for us to keep on building into it as we got more business requirements. It made our application seem a bit complicated.  It was confusing for our new customers to use and we've improved on this with the new site. It's now easier for them to complete their transactions and, at the same time, allowed us to provide more useful information. Sheetal Paranjpye and Rajiv Desai, 3Di Q: Did you run into any obstacles when implementing the solution?A: Yes we did run into some obstacles. One of the key show stoppers was the issue with portlet to portal communication. The GIS viewer (portlet) needed information to be passed  to and from Permit LA (Portal), but we were able to get everything configured and up and working quickly! Q: Was there a lot of custom work that needed to be done for this particular solution?A: We have done some customizations where workflows/ Task flows are involved.  Q: What do you think were the keys to success for rolling out WebCenter?A: Having a service oriented architecture and using portlets have been the key areas for rolling out Oracle WebCenter at LADBS. The Oracle WebCenter Content integration allows the flexibility to business users to maintain the content, which has really cut down on the reliance of IT, and employee productivity has increased as a result. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action! Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter from Oracle WebCenter

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