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• SQLAuthority News – #TechEdIn – TechEd India 2012 Memories and Photos

  - by pinaldave

  TechEd India 2012 was held in Bangalore last March 21 to 23, 2012. Just like every year, this event is bigger, grander and inspiring. Pinal Dave at TechEd India 2012 Family Event Every single year, TechEd is a special affair for my entire family.  Four months before the start of TechEd, I usually start to build the mental image of the event. I start to think  about various things. For the most part, what excites me most is presenting a session and meeting friends. Seriously, I start thinking about presenting my session 4 months earlier than the event!  I work on my presentation day and night. I want to make sure that what I present is accurate and that I have experienced it firsthand. My wife and my daughter also contribute to my efforts. For us, TechEd is a family event, and the two of them feel equally responsible as well. They give up their family time so I can bring out the best content for the Community. Pinal, Shaivi and Nupur at TechEd India 2012 Guinea Pigs (My Experiment Victims) I do not rehearse my session, ever. However, I test my demo almost every single day till the last moment that I have to present it already. I sometimes go over the demo more than 2-3 times a day even though the event is more than a month away. I have two “guinea pigs”: 1) Nupur Dave and 2) Vinod Kumar. When I am at home, I present my demos to my wife Nupur. At times I feel that people often backup their demo, but in my case, I have backup demo presenters. In the office during lunch time, I present the demos to Vinod. I am sure he can walk my demos easily with eyes closed. Pinal and Vinod at TechEd India 2012 My Sessions I’ve been determined to present my sessions in a real and practical manner. I prefer to present the subject that I myself would be eager to attend to and sit through if I were an audience. Just keeping that principle in mind, I have created two sessions this year. SQL Server Misconception and Resolution Pinal and Vinod at TechEd India 2012 We believe all kinds of stuff – that the earth is flat, or that the forbidden fruit is apple, or that the big bang theory explains the origin of the universe, and so many other things. Just like these, we have plenty of misconceptions in SQL Server as well. I have had this dream of co-presenting a session with Vinod Kumar for the past 3 years. I have been asking him every year if we could present a session together, but we never got it to work out, until this year came. Fortunately, we got a chance to stand on the same stage and present a single subject.  I believe that Vinod Kumar and I have an excellent synergy when we are working together. We know each other’s strengths and weakness. We know when the other person will speak and when he will keep quiet. The reason behind this synergy is that we have worked on 2 Video Learning Courses (SQL Server Indexes and SQL Server Questions and Answers) and authored 1 book (SQL Server Questions and Answers) together. Crowd Outside Session Hall This session was inspired from the “Laurel and Hardy” show so we performed a role-playing of those famous characters. We had an excellent time at the stage and, for sure, the audience had a wonderful time, too. We had an extremely large audience for this session and had a great time interacting with them. Speed Up! – Parallel Processes and Unparalleled Performance Pinal Dave at TechEd India 2012 I wanted to approach this session at level 400 and I was very determined to do so. The biggest challenge I had was that this was a total of 60 minutes of session and the audience profile was very generic. I had to present at level 100 as well at 400. I worked hard to tune up these demos. I wanted to make sure that my messages would land perfectly to the minds of the attendees, and when they walk out of the session, they could use the knowledge I shared on their servers. After the session, I felt an extreme satisfaction as I received lots of positive feedback at the event. At one point, so many people rushed towards me that I was a bit scared that the stage might break and someone would get injured. Fortunately, nothing like that happened and I was able to shake hands with everybody. Pinal Dave at TechEd India 2012 Crowd rushing to Pinal at TechEd India 2012 Networking This is one of the primary reasons many of us visit the annual TechEd event. I had a fantastic time meeting SQL Server enthusiasts. Well, it was a terrific time meeting old friends, user group members, MVPs and SQL Enthusiasts. I have taken many photographs with lots of people, but I have received a very few back. If you are reading this blog and have a photo of us at the event, would you please send it to me so I could keep it in my memory lane? SQL Track Speaker: Jacob and Pinal at TechEd India 2012 SQL Community: Pinal, Tejas, Nakul, Jacob, Balmukund, Manas, Sudeepta, Sahal at TechEd India 2012 Star Speakers: Amit and Balmukund at TechEd India 2012 TechED Rockstars: Nakul, Tejas and Pinal at TechEd India 2012 I guess TechEd is a mix of family affair and culture for me! Hamara TechEd (Our TechEd) Please tell me which photo you like the most! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

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• Bring Office 2003 Menus Back to 2010 with UBitMenu

  - by Matthew Guay

  Are you having trouble getting used to the Ribbon interface in Office 2010?  Here’s how you can roll back the clock a bit and bring back the familiar menus and toolbars from 2003. The Office 2007 Ribbon was both praised and criticized.  While many users felt they were more productive with the new interface, others felt frustrated searching for commands they had memorized in older versions of Office.  Now, with Office 2010, the ribbon interface has been brought to every app in the Office suite, and is integrated into many newer programs from Microsoft. If you’re moving from Office 2003, using UBitMenu allows you to add the old familiar menus back along with the new Ribbon interface for an easier learning curve. Also, with the customizability of Office 2010, we can strip away the extra Ribbon tabs to make it more like 2003. Get the 2003 Menus and Toolbars Back in Office 2010 Download UBitMenu (link below), and install as normal.  Make sure all of your Office programs are closed during the installation.  This handy utility is very small, and installed amazingly quick. Open Word, Excel, or PowerPoint and there’s now a new Menu tab beside Home in the Ribbon.  Now you can access all of your favorite old Office commands in the familiar menus, and access many of the newer Office features such as SmartArt.   Here’s a close-up of the toolbar.  Notice that the layout is very similar to that of Word 2003. You can access all of the new Transitions in PowerPoint 2010 from the menu bar.   The menu in Excel even included support for the new PivotTable and PivotCharts Wizard. One problem we noticed was that the toolbars were condensed to a drop-down menu if the Office window was less than 870px wide.  This may be a frustration to users with low-resolution displays, and you might want to use the Office Apps maximized. Get Rid of the Ribbon Now that you’ve got the old menus back, you can get rid of the extra ribbon tabs if you’d like.  Office 2010 lets you customize your ribbon and remove tabs, so let’s get rid of all the other tabs except for our new Menu tab.  In our example we’re using Word, but you can do it in Excel or PowerPoint the same way. Click the File tab and select Options. Alternately, in the Menu tab, select Tools and then Word Options. Select Customize Ribbon on the left sidebar, then uncheck the boxes beside all the ribbon tabs you want to hide on the right.  Click Ok when you’re finished. While you’re at it, you can change the default color scheme as well. Note: The color change will automatically change the color scheme in all of the Office apps, so you’ll only need to do that once. Now the ribbon only has 2 tabs…the File tab for the new Backstage View, and the UBitMenu tab we just installed.  It almost has the appearance Word 2003, but with the new features of Word 2010!  You’ll need to repeat these steps in Excel and PowerPoint if you want to customize their ribbon the same.   Conclusion If you’ve been having a hard time getting used to Office 2010, UBitMenu is a great way to get familiar with the new interface, or simply stay productive with your old tricks.  We do wish it supported the other Office applications like OneNote and Outlook. That doesn’t make it a deal breaker though, it can make the learning curve easier in Word, PowerPoint, and Excel. UBitMenu is free for personal use, and available at a very reasonable price for businesses. If you’re using Office 2007 and not a fan of the Ribbon, UBitMenu works for it as well. Download UBitMenu Similar Articles Productive Geek Tips How To Bring Back the Old Menus in Office 2007Upgrade Office 2003 to 2010 on XP or Run them Side by SideHow to Find Office 2003 Commands in Office 2010Make Word 2007 Always Save in Word 2003 FormatMake Excel 2007 Always Save in Excel 2003 Format TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Speed Up Windows With ReadyBoost Awesome World Cup Soccer Calendar Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets

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• How to Use Steam In-Home Streaming

  - by Chris Hoffman

  Steam’s In-Home Streaming is now available to everyone, allowing you to stream PC games from one PC to another PC on the same local network. Use your gaming PC to power your laptops and home theater system. This feature doesn’t allow you to stream games over the Internet, only the same local network. Even if you tricked Steam, you probably wouldn’t get good streaming performance over the Internet. Why Stream? When you use Steam In-Home streaming, one PC sends its video and audio to another PC. The other PC views the video and audio like it’s watching a movie, sending back mouse, keyboard, and controller input to the other PC. This allows you to have a fast gaming PC power your gaming experience on slower PCs. For example, you could play graphically demanding games on a laptop in another room of your house, even if that laptop has slower integrated graphics. You could connect a slower PC to your television and use your gaming PC without hauling it into a different room in your house. Streaming also enables cross-platform compatibility. You could have a Windows gaming PC and stream games to a Mac or Linux system. This will be Valve’s official solution for compatibility with old Windows-only games on the Linux (Steam OS) Steam Machines arriving later this year. NVIDIA offers their own game streaming solution, but it requires certain NVIDIA graphics hardware and can only stream to an NVIDIA Shield device. How to Get Started In-Home Streaming is simple to use and doesn’t require any complex configuration — or any configuration, really. First, log into the Steam program on a Windows PC. This should ideally be a powerful gaming PC with a powerful CPU and fast graphics hardware. Install the games you want to stream if you haven’t already — you’ll be streaming from your PC, not from Valve’s servers. (Valve will eventually allow you to stream games from Mac OS X, Linux, and Steam OS systems, but that feature isn’t yet available. You can still stream games to these other operating systems.) Next, log into Steam on another computer on the same network with the same Steam username. Both computers have to be on the same subnet of the same local network. You’ll see the games installed on your other PC in the Steam client’s library. Click the Stream button to start streaming a game from your other PC. The game will launch on your host PC, and it will send its audio and video to the PC in front of you. Your input on the client will be sent back to the server. Be sure to update Steam on both computers if you don’t see this feature. Use the Steam > Check for Updates option within Steam and install the latest update. Updating to the latest graphics drivers for your computer’s hardware is always a good idea, too. Improving Performance Here’s what Valve recommends for good streaming performance: Host PC: A quad-core CPU for the computer running the game, minimum. The computer needs enough processor power to run the game, compress the video and audio, and send it over the network with low latency. Streaming Client: A GPU that supports hardware-accelerated H.264 decoding on the client PC. This hardware is included on all recent laptops and PCs. Ifyou have an older PC or netbook, it may not be able to decode the video stream quickly enough. Network Hardware: A wired network connection is ideal. You may have success with wireless N or AC networks with good signals, but this isn’t guaranteed. Game Settings: While streaming a game, visit the game’s setting screen and lower the resolution or turn off VSync to speed things up. In-Home Steaming Settings: On the host PC, click Steam > Settings and select In-Home Streaming to view the In-Home Streaming settings. You can modify your streaming settings to improve performance and reduce latency. Feel free to experiment with the options here and see how they affect performance — they should be self-explanatory. Check Valve’s In-Home Streaming documentation for troubleshooting information. You can also try streaming non-Steam games. Click Games > Add a Non-Steam Game to My Library on your host PC and add a PC game you have installed elsewhere on your system. You can then try streaming it from your client PC. Valve says this “may work but is not officially supported.” Image Credit: Robert Couse-Baker on Flickr, Milestoned on Flickr

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Windows Azure Recipe: Enterprise LOBs

  - by Clint Edmonson

  Enterprises are more and more dependent on their specialized internal Line of Business (LOB) applications than ever before. Naturally, the more software they leverage on-premises, the more infrastructure they need manage. It’s frequently the case that our customers simply can’t scale up their hardware purchases and operational staff as fast as internal demand for software requires. The result is that getting new or enhanced applications in the hands of business users becomes slower and more expensive every day. Being able to quickly deliver applications in a rapidly changing business environment while maintaining high standards of corporate security is a challenge that can be met right now by moving enterprise LOBs out into the cloud and leveraging Azure’s Access Control services. In fact, we’re seeing many of our customers (both large and small) see huge benefits from moving their web based business applications such as corporate help desks, expense tracking, travel portals, timesheets, and more to Windows Azure. Drivers Cost Reduction Time to market Security Solution Here’s a sketch of how many Windows Azure Enterprise LOBs are being architected and deployed: Ingredients Web Role – this will host the core of the application. Each web role is a virtual machine hosting an application written in ASP.NET (or optionally php, or node.js). The number of web roles can be scaled up or down as needed to handle peak and non-peak traffic loads. Many Java based applications are also being deployed to Windows Azure with a little more effort. Database – every modern web application needs to store data. SQL Azure databases look and act exactly like their on-premise siblings but are fault tolerant and have data redundancy built in. Access Control – this service is necessary to establish federated identity between the cloud hosted application and an enterprise’s corporate network. It works in conjunction with a secure token service (STS) that is hosted on-premises to establish the corporate user’s identity and credentials. The source code for an on-premises STS is provided in the Windows Azure training kit and merely needs to be customized for the corporate environment and published on a publicly accessible corporate web site. Once set up, corporate users see a near seamless single sign-on experience. Reporting – businesses live and die by their reports and SQL Azure Reporting, based on SQL Server Reporting 2008 R2, can serve up reports with tables, charts, maps, gauges, and more. These reports can be accessed from the Windows Azure Portal, through a web browser, or directly from applications. Service Bus (optional) – if deep integration with other applications and systems is needed, the service bus is the answer. It enables secure service layer communication between applications hosted behind firewalls in on-premises or partner datacenters and applications hosted inside Windows Azure. The Service Bus provides the ability to securely expose just the information and services that are necessary to create a simpler, more secure architecture than opening up a full blown VPN. Data Sync (optional) – in cases where the data stored in the cloud needs to be shared internally, establishing a secure one-way or two-way data-sync connection between the on-premises and off-premises databases is a perfect option. It can be very granular, allowing us to specify exactly what tables and columns to synchronize, setup filters to sync only a subset of rows, set the conflict resolution policy for two-way sync, and specify how frequently data should be synchronized Training Labs These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• LIMBO fails on startup with Internal errors - invalid parameters received

  - by user61262

  I installed LIMBO from the Humble Bundle V and as far as I am aware, this has wine packaged with it (I also installed the latest from the repo's in case is was because of that). However the game doesn't even start and fails with the message: Wine Program Error Internal errors - invalid parameters received. Is there a way to log the error or does anyone know why this happens? This question was asked previously but it seems to have disappeared. My Graphics cards is a Geforece GT 250 Cheers ice. [edit: Wine outputs the following error: wine /opt/limbo/support/limbo/drive_c/Program\ Files/limbo/limbo.exe fixme:system:SystemParametersInfoW Unimplemented action: 59 (SPI_SETSTICKYKEYS) fixme:system:SystemParametersInfoW Unimplemented action: 53 (SPI_SETTOGGLEKEYS) fixme:system:SystemParametersInfoW Unimplemented action: 51 (SPI_SETFILTERKEYS) fixme:win:EnumDisplayDevicesW ((null),0,0x32f580,0x00000000), stub! err:x11settings:X11DRV_ChangeDisplaySettingsEx No matching mode found 1920x1080x32 @60! (XRandR) err:xrandr:X11DRV_XRandR_SetCurrentMode Resolution change not successful -- perhaps display has changed? wine: Unhandled page fault on read access to 0x00000000 at address 0x48213e (thread 0009), starting debugger... The debugger has the following output: Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x0048213e). Register dump: CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b EIP:0048213e ESP:0032f9f4 EBP:0037cdd0 EFLAGS:00010202( R- -- I - - - ) EAX:00000000 EBX:00000000 ECX:00000000 EDX:0037cf4c ESI:0037cda8 EDI:0037cdcc Stack dump: 0x0032f9f4: 0037cda8 0034c708 7bc35120 00000000 0x0032fa04: 0037cda8 0032fa38 0079fc58 00000000 0x0032fa14: 0048b7d4 00000001 0037cdcc 00000001 0x0032fa24: 00000780 00000438 0034c620 00000000 0x0032fa34: 0034c708 0032fa78 007a04e2 00000002 0x0032fa44: 0048c4bc 00000780 00000438 0037cda8 Backtrace: =>0 0x0048213e in limbo (+0x8213e) (0x0037cdd0) 0x0048213e: movl 0x0(%eax),%edx Modules: Module Address Debug info Name (103 modules) PE 400000- 926000 Export limbo PE 10000000-101ff000 Deferred d3dx9_43 ELF 79bb3000-7b800000 Deferred libnvidia-glcore.so.295.53 ELF 7b800000-7ba15000 Deferred kernel32<elf> \-PE 7b810000-7ba15000 \ kernel32 ELF 7bc00000-7bcc3000 Deferred ntdll<elf> \-PE 7bc10000-7bcc3000 \ ntdll ELF 7bf00000-7bf04000 Deferred <wine-loader> ELF 7d7e0000-7d7e4000 Deferred libnvidia-tls.so.295.53 ELF 7d7e4000-7d8bc000 Deferred libgl.so.1 ELF 7d9d0000-7d9d9000 Deferred librt.so.1 ELF 7d9d9000-7d9de000 Deferred libgpg-error.so.0 ELF 7d9de000-7d9f6000 Deferred libresolv.so.2 ELF 7d9f6000-7d9fa000 Deferred libkeyutils.so.1 ELF 7d9fa000-7da43000 Deferred libdbus-1.so.3 ELF 7da43000-7da55000 Deferred libp11-kit.so.0 ELF 7da55000-7dada000 Deferred libgcrypt.so.11 ELF 7dada000-7daec000 Deferred libtasn1.so.3 ELF 7daec000-7daf5000 Deferred libkrb5support.so.0 ELF 7daf5000-7dafa000 Deferred libcom_err.so.2 ELF 7dafa000-7db22000 Deferred libk5crypto.so.3 ELF 7db22000-7dbf1000 Deferred libkrb5.so.3 ELF 7dbf1000-7dc03000 Deferred libavahi-client.so.3 ELF 7dc03000-7dc11000 Deferred libavahi-common.so.3 ELF 7dc11000-7dcd5000 Deferred libgnutls.so.26 ELF 7dcd5000-7dd13000 Deferred libgssapi_krb5.so.2 ELF 7dd13000-7dd66000 Deferred libcups.so.2 ELF 7dd94000-7ddc8000 Deferred uxtheme<elf> \-PE 7dda0000-7ddc8000 \ uxtheme ELF 7ddc8000-7ddd3000 Deferred libxcursor.so.1 ELF 7ddd4000-7dde7000 Deferred gnome-keyring-pkcs11.so ELF 7de47000-7de4d000 Deferred libxfixes.so.3 ELF 7deac000-7ded6000 Deferred libexpat.so.1 ELF 7ded6000-7df0a000 Deferred libfontconfig.so.1 ELF 7df0a000-7df1a000 Deferred libxi.so.6 ELF 7df1a000-7df1e000 Deferred libxcomposite.so.1 ELF 7df1e000-7df27000 Deferred libxrandr.so.2 ELF 7df27000-7df31000 Deferred libxrender.so.1 ELF 7df31000-7df37000 Deferred libxxf86vm.so.1 ELF 7df37000-7df3b000 Deferred libxinerama.so.1 ELF 7df3b000-7df5d000 Deferred imm32<elf> \-PE 7df40000-7df5d000 \ imm32 ELF 7df5d000-7df64000 Deferred libxdmcp.so.6 ELF 7df64000-7df85000 Deferred libxcb.so.1 ELF 7df85000-7df9f000 Deferred libice.so.6 ELF 7df9f000-7e0d3000 Deferred libx11.so.6 ELF 7e0d3000-7e0e5000 Deferred libxext.so.6 ELF 7e0e5000-7e178000 Deferred winex11<elf> \-PE 7e0f0000-7e178000 \ winex11 ELF 7e178000-7e18e000 Deferred libz.so.1 ELF 7e18e000-7e228000 Deferred libfreetype.so.6 ELF 7e228000-7e247000 Deferred libtinfo.so.5 ELF 7e247000-7e269000 Deferred libncurses.so.5 ELF 7e27d000-7e292000 Deferred xinput1_3<elf> \-PE 7e280000-7e292000 \ xinput1_3 ELF 7e292000-7e2a6000 Deferred psapi<elf> \-PE 7e2a0000-7e2a6000 \ psapi ELF 7e2a6000-7e304000 Deferred dbghelp<elf> \-PE 7e2b0000-7e304000 \ dbghelp ELF 7e304000-7e391000 Deferred msvcrt<elf> \-PE 7e320000-7e391000 \ msvcrt ELF 7e391000-7e4c5000 Deferred wined3d<elf> \-PE 7e3a0000-7e4c5000 \ wined3d ELF 7e4c5000-7e4fe000 Deferred d3d9<elf> \-PE 7e4d0000-7e4fe000 \ d3d9 ELF 7e4fe000-7e573000 Deferred rpcrt4<elf> \-PE 7e510000-7e573000 \ rpcrt4 ELF 7e573000-7e67b000 Deferred ole32<elf> \-PE 7e590000-7e67b000 \ ole32 ELF 7e67b000-7e697000 Deferred dinput8<elf> \-PE 7e680000-7e697000 \ dinput8 ELF 7e697000-7e6d1000 Deferred winspool<elf> \-PE 7e6a0000-7e6d1000 \ winspool ELF 7e6d1000-7e7c9000 Deferred comctl32<elf> \-PE 7e6e0000-7e7c9000 \ comctl32 ELF 7e7c9000-7e833000 Deferred shlwapi<elf> \-PE 7e7e0000-7e833000 \ shlwapi ELF 7e833000-7ea44000 Deferred shell32<elf> \-PE 7e840000-7ea44000 \ shell32 ELF 7ea44000-7eb23000 Deferred comdlg32<elf> \-PE 7ea50000-7eb23000 \ comdlg32 ELF 7eb23000-7eb3c000 Deferred version<elf> \-PE 7eb30000-7eb3c000 \ version ELF 7eb3c000-7eb9c000 Deferred advapi32<elf> \-PE 7eb50000-7eb9c000 \ advapi32 ELF 7eb9c000-7ec59000 Deferred gdi32<elf> \-PE 7ebb0000-7ec59000 \ gdi32 ELF 7ec59000-7ed99000 Deferred user32<elf> \-PE 7ec70000-7ed99000 \ user32 ELF 7ef99000-7efa6000 Deferred libnss_files.so.2 ELF 7efa6000-7efc0000 Deferred libnsl.so.1 ELF 7efc0000-7efec000 Deferred libm.so.6 ELF 7efee000-7eff4000 Deferred libuuid.so.1 ELF 7eff4000-7f000000 Deferred libnss_nis.so.2 ELF b7411000-b7415000 Deferred libxau.so.6 ELF b7415000-b741e000 Deferred libnss_compat.so.2 ELF b741f000-b7424000 Deferred libdl.so.2 ELF b7424000-b75ca000 Deferred libc.so.6 ELF b75cb000-b75e6000 Deferred libpthread.so.0 ELF b75e9000-b75f2000 Deferred libsm.so.6 ELF b75fa000-b773c000 Dwarf libwine.so.1 ELF b773e000-b7760000 Deferred ld-linux.so.2 ELF b7760000-b7761000 Deferred [vdso].so Threads: process tid prio (all id:s are in hex) 00000008 (D) Z:\opt\limbo\support\limbo\drive_c\Program Files\limbo\limbo.exe 00000009 0 <== 0000000e services.exe 00000020 0 0000001f 0 00000019 0 00000018 0 00000017 0 00000015 0 00000010 0 0000000f 0 00000012 winedevice.exe 0000001d 0 0000001a 0 00000014 0 00000013 0 0000001b plugplay.exe 00000021 0 0000001e 0 0000001c 0 00000022 explorer.exe 00000023 0 System information: Wine build: wine-1.4 Platform: i386 Host system: Linux Host version: 3.2.0-24-generic-pae

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• Why do my 512x512 bitmaps look jaggy on Android OpenGL?

  - by Milo Mordaunt

  This is sort of driving me nuts, I've googled and googled and tried everything I can think of, but my sprites still look super blurry and super jaggy. Example: Here: https://docs.google.com/open?id=0Bx9Gbwnv9Hd2TmpiZkFycUNmRTA If you click through to the actual full size image you should see what I mean, it's like it's taking and average of every 5*5 pixels or something, the background looks really blurry and blocky, but the ball is the worst. The clouds look all right for some reason, probably because they're mostly transparent. I know the pngs aren't top notch themselves but hey, I'm no artist! I would imagine it's a problem with either: a. How the pngs are made example sprite (512x512): https://docs.google.com/open?id=0Bx9Gbwnv9Hd2a2RRQlJiQTFJUEE b. How my Matrices work This is the relevant parts of the renderer: public void onDrawFrame(GL10 unused) { if(world != null) { dt = System.currentTimeMillis() - endTime; world.update( (float) dt); // Redraw background color GLES20.glClear(GLES20.GL_COLOR_BUFFER_BIT); Matrix.setIdentityM(mvMatrix, 0); Matrix.translateM(mvMatrix, 0, 0f, 0f, 0f); world.draw(mvMatrix, mProjMatrix); endTime = System.currentTimeMillis(); } else { Log.d(TAG, "There is no world...."); } } public void onSurfaceChanged(GL10 unused, int width, int height) { GLES20.glViewport(0, 0, width, height); Matrix.orthoM(mProjMatrix, 0, 0, width /2, 0, height /2, -1.f, 1.f); } And this is what each Quad does when draw is called: public void draw(float[] mvMatrix, float[] pMatrix) { Matrix.setIdentityM(mMatrix, 0); Matrix.setIdentityM(mvMatrix, 0); Matrix.translateM(mMatrix, 0, xPos, yPos, 0.f); Matrix.multiplyMM(mvMatrix, 0, mvMatrix, 0, mMatrix, 0); Matrix.scaleM(mvMatrix, 0, scale, scale, 0f); Matrix.rotateM(mvMatrix, 0, angle, 0f, 0f, -1f); GLES20.glUseProgram(mProgram); posAttr = GLES20.glGetAttribLocation(mProgram, "vPosition"); texAttr = GLES20.glGetAttribLocation(mProgram, "aTexCo"); uSampler = GLES20.glGetUniformLocation(mProgram, "uSampler"); int alphaHandle = GLES20.glGetUniformLocation(mProgram, "alpha"); GLES20.glVertexAttribPointer(posAttr, COORDS_PER_VERTEX, GLES20.GL_FLOAT, false, 0, vertexBuffer); GLES20.glVertexAttribPointer(texAttr, 2, GLES20.GL_FLOAT, false, 0, texCoBuffer); GLES20.glEnableVertexAttribArray(posAttr); GLES20.glEnableVertexAttribArray(texAttr); GLES20.glActiveTexture(GLES20.GL_TEXTURE0); GLES20.glBindTexture(GLES20.GL_TEXTURE_2D, texture); GLES20.glUniform1i(uSampler, 0); GLES20.glUniform1f(alphaHandle, alpha); mMVMatrixHandle = GLES20.glGetUniformLocation(mProgram, "uMVMatrix"); mPMatrixHandle = GLES20.glGetUniformLocation(mProgram, "uPMatrix"); GLES20.glUniformMatrix4fv(mMVMatrixHandle, 1, false, mvMatrix, 0); GLES20.glUniformMatrix4fv(mPMatrixHandle, 1, false, pMatrix, 0); GLES20.glDrawElements(GLES20.GL_TRIANGLE_STRIP, 4, GLES20.GL_UNSIGNED_SHORT, indicesBuffer); GLES20.glDisableVertexAttribArray(posAttr); GLES20.glDisableVertexAttribArray(texAttr); GLES20.glBindTexture(GLES20.GL_TEXTURE_2D, 0); } c. How my texture loading/blending/shaders setup works Here is the renderer setup: public void onSurfaceCreated(GL10 unused, EGLConfig config) { // Set the background frame color GLES20.glClearColor(0.0f, 0.0f, 0.0f, 1.0f); GLES20.glDisable(GLES20.GL_DEPTH_TEST); GLES20.glDepthMask(false); GLES20.glBlendFunc(GLES20.GL_ONE, GLES20.GL_ONE_MINUS_SRC_ALPHA); GLES20.glEnable(GLES20.GL_BLEND); GLES20.glEnable(GLES20.GL_DITHER); } Here is the vertex shader: attribute vec4 vPosition; attribute vec2 aTexCo; varying vec2 vTexCo; uniform mat4 uMVMatrix; uniform mat4 uPMatrix; void main() { gl_Position = uPMatrix * uMVMatrix * vPosition; vTexCo = aTexCo; } And here's the fragment shader: precision mediump float; uniform sampler2D uSampler; uniform vec4 vColor; varying vec2 vTexCo; varying float alpha; void main() { vec4 color = texture2D(uSampler, vec2(vTexCo)); gl_FragColor = color; if(gl_FragColor.a == 0.0) { "discard; } } This is how textures are loaded: private int loadTexture(int rescource) { int[] texture = new int[1]; BitmapFactory.Options opts = new BitmapFactory.Options(); opts.inScaled = false; Bitmap temp = BitmapFactory.decodeResource(context.getResources(), rescource, opts); GLES20.glGenTextures(1, texture, 0); GLES20.glActiveTexture(GLES20.GL_TEXTURE0); GLES20.glBindTexture(GLES20.GL_TEXTURE_2D, texture[0]); GLES20.glTexParameterf(GLES20.GL_TEXTURE_2D, GLES20.GL_TEXTURE_MAG_FILTER, GLES20.GL_LINEAR); GLES20.glTexParameterf(GLES20.GL_TEXTURE_2D, GLES20.GL_TEXTURE_MIN_FILTER, GLES20.GL_LINEAR); GLUtils.texImage2D(GLES20.GL_TEXTURE_2D, 0, temp, 0); GLES20.glGenerateMipmap(GLES20.GL_TEXTURE_2D); GLES20.glBindTexture(GLES20.GL_TEXTURE_2D, 0); temp.recycle(); return texture[0]; } I'm sure I'm doing about 20,000 things wrong, so I'm really sorry if the problem is blindingly obvious... The test device is a Galaxy Note, running a JellyBean custom ROM, if that matters at all. So the screen resolution is 1280x800, which means... The background is 1024x1024, so yeah it might be a little blurry, but shouldn't be made of lego. Thank you so much, any answer at all would be appreciated.

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• A little primer on using TFS with a small team

  - by johndoucette

  The scenario; A small team of 3 developers mostly in maintenance mode with traditional ASP.net, classic ASP, .Net integration services and utilities with the company’s third party packages, and a bunch of java-based Coldfusion web applications all under Visual Source Safe (VSS). They are about to embark on a huge SharePoint 2010 new construction project and wanted to use subversion instead VSS. TFS was a foreign word and smelled of “high cost” and of an “over complicated process”. Since they had no preconditions about the old TFS versions (‘05 & ‘08), it was fun explaining how simple it was to install a TFS server and get the ball rolling, with or without all the heavy stuff one sometimes associates with such a huge and powerful application management lifecycle product. So, how does a small team begin using TFS? 1. Start by using source control and migrate current VSS source trees into TFS. You can take the latest version or migrate the entire version history. It’s up to you on whether you want a clean start or need quick access to all the version notes and history of the bits. 2. Since most shops are mainly in maintenance mode with existing applications, begin using bug workitems for everything. When you receive an issue/bug from your current tracking system, manually enter the workitem in TFS right through Visual Studio. You can automate the integration to the current tracking system later or replace it entirely. Believe me, this thing is powerful and can handle even the largest of help desks. 3. With new construction, begin work with requirements and task workitems and follow the traditional sprint-based development lifecycle. Obviously, some minor training will be needed, but don’t fear, this is very intuitive and MSDN has a ton of lesson based labs and videos. 4. For the java developers, use the new Team Explorer Everywhere 2010 plugin (recently known as Teamprise). There is a seamless interface in Eclipse, but also a good command-line utility for other environments such as Dreamweaver. 5. Wait to fully integrate the whole workitem/project management/testing process until your team is familiar with the integrated workitems for bugs and code. After a while, you will see the team wanting more transparency into the work they are all doing and naturally, everyone will want workitems to help them organize the chaos! 6. Management will be limited in the value of the reports until you have a fully blown implementation of project planning, construction, build, deployment and testing. However, there are some basic “bug rate” reports and current backlog listings that can provide good information. Some notable explanations of TFS; Work Item Tracking and Project Management - A workitem represents the unit of work within the system which enables tracking of all activities produced by a user, whether it is a developer, business user, project manager or tester. The properties of a workitem such as linked changesets (checked-in code), who updated the data and when, the states and reasons for change, are all transitioned to a data warehouse within TFS for reporting purposes. A workitem can be defines as a "bug", "requirement", test case", or a "change request". They drive the work effort by the individual assigned to it and also provide a key role in defining what needs to be done. Workitems are the things the team needs to do to accomplish a goal. Test Case Management - Starting with a workitem known as a "test case", a tester (or developer) can now author and manage test cases within a formal test plan subsystem. Although TFS supports the test case workitem type, there is a new product known as the VS Test Professional 2010 which allows a tester to facilitate manual tests including fast forwarding steps in the process to arrive at the assertion point quickly. This repeatable process provides quick regression tests and can be conducted by the business user to ensure completeness during UAT. In addition, developers no longer can provide a response to a bug with the line "cannot reproduce". With every test run, attachments including the recorded session, captured environment configurations and settings, screen shots, intellitrace (debugging history), and in some cases if the lab manager is being used, a snapshot of the tested environment is available. Version Control - A modern system allowing shared check-in/check-out, excellent merge conflict resolution, Shelvesets (personal check-ins), branching/merging visualization, public workspaces, gated check-ins, security hierarchy capabilities, and changeset/workitem tracking. Knowing what was done with the code by any developer has become much easier to picture and resolve issues. Team Build - Automate the compilation process whether you need it to be whenever a developer checks-in code, periodically such as nightly builds for testers in the morning, or manual builds to be deployed into production. Each build can run through pre-determined tests, perform code analysis to see if the developer conforms to the team standards, and reject the build if either fails. Project Portal & Reporting - Provide management with a dashboard with insight into the project(s). "Where are we" in each step of the way including past iterations and the current burndown rate. Enabling this feature is easy as it seamlessly interfaces with existing SharePoint implementations.

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• Deterministic/Consistent Unique Masking

  - by Dinesh Rajasekharan-Oracle

  One of the key requirements while masking data in large databases or multi database environment is to consistently mask some columns, i.e. for a given input the output should always be the same. At the same time the masked output should not be predictable. Deterministic masking also eliminates the need to spend enormous amount of time spent in identifying data relationships, i.e. parent and child relationships among columns defined in the application tables. In this blog post I will explain different ways of consistently masking the data across databases using Oracle Data Masking and Subsetting The readers of post should have minimal knowledge on Oracle Enterprise Manager 12c, Application Data Modeling, Data Masking concepts. For more information on these concepts, please refer to Oracle Data Masking and Subsetting document Oracle Data Masking and Subsetting 12c provides four methods using which users can consistently yet irreversibly mask their inputs. 1. Substitute 2. SQL Expression 3. Encrypt 4. User Defined Function SUBSTITUTE The substitute masking format replaces the original value with a value from a pre-created database table. As the method uses a hash based algorithm in the back end the mappings are consistent. For example consider DEPARTMENT_ID in EMPLOYEES table is replaced with FAKE_DEPARTMENT_ID from FAKE_TABLE. The substitute masking transformation that all occurrences of DEPARTMENT_ID say ‘101’ will be replaced with ‘502’ provided same substitution table and column is used , i.e. FAKE_TABLE.FAKE_DEPARTMENT_ID. The following screen shot shows the usage of the Substitute masking format with in a masking definition: Note that the uniqueness of the masked value depends on the number of columns being used in the substitution table i.e. if the original table contains 50000 unique values, then for the masked output to be unique and deterministic the substitution column should also contain 50000 unique values without which only consistency is maintained but not uniqueness. SQL EXPRESSION SQL Expression replaces an existing value with the output of a specified SQL Expression. For example while masking an EMPLOYEES table the EMAIL_ID of an employee has to be in the format EMPLOYEE’s [email protected] while FIRST_NAME and LAST_NAME are the actual column names of the EMPLOYEES table then the corresponding SQL Expression will look like %FIRST_NAME%||’.’||%LAST_NAME%||’@COMPANY.COM’. The advantage of this technique is that if you are masking FIRST_NAME and LAST_NAME of the EMPLOYEES table than the corresponding EMAIL ID will be replaced accordingly by the masking scripts. One of the interesting aspect’s of a SQL Expressions is that you can use sub SQL expressions, which means that you can write a nested SQL and use it as SQL Expression to address a complex masking business use cases. SQL Expression can also be used to consistently replace value with hashed value using Oracle’s PL/SQL function ORA_HASH. The following SQL Expression will help in the previous example for replacing the DEPARTMENT_IDs with a hashed number ORA_HASH (%DEPARTMENT_ID%, 1000) The following screen shot shows the usage of encrypt masking format with in the masking definition: ORA_HASH takes three arguments: 1. Expression which can be of any data type except LONG, LOB, User Defined Type [nested table type is allowed]. In the above example I used the Original value as expression. 2. Number of hash buckets which can be number between 0 and 4294967295. The default value is 4294967295. You can also co-relate the number of hash buckets to a range of numbers. In the above example above the bucket value is specified as 1000, so the end result will be a hashed number in between 0 and 1000. 3. Seed, can be any number which decides the consistency, i.e. for a given seed value the output will always be same. The default seed is 0. In the above SQL Expression a seed in not specified, so it to 0. If you have to use a non default seed then the function will look like. ORA_HASH (%DEPARTMENT_ID%, 1000, 1234 The uniqueness depends on the input and the number of hash buckets used. However as ORA_HASH uses a 32 bit algorithm, considering birthday paradox or pigeonhole principle there is a 0.5 probability of collision after 232-1 unique values. ENCRYPT Encrypt masking format uses a blend of 3DES encryption algorithm, hashing, and regular expression to produce a deterministic and unique masked output. The format of the masked output corresponds to the specified regular expression. As this technique uses a key [string] to encrypt the data, the same string can be used to decrypt the data. The key also acts as seed to maintain consistent outputs for a given input. The following screen shot shows the usage of encrypt masking format with in the masking definition: Regular Expressions may look complex for the first time users but you will soon realize that it’s a simple language. There are many resources in internet, oracle documentation, oracle learning library, my oracle support on writing a Regular Expressions, out of all the following My Oracle Support document helped me to get started with Regular Expressions: Oracle SQL Support for Regular Expressions[Video](Doc ID 1369668.1) USER DEFINED FUNCTION [UDF] User Defined Function or UDF provides flexibility for the users to code their own masking logic in PL/SQL, which can be called from masking Defintion. The standard format of an UDF in Oracle Data Masking and Subsetting is: Function udf_func (rowid varchar2, column_name varchar2, original_value varchar2) returns varchar2; Where • rowid is the row identifier of the column that needs to be masked • column_name is the name of the column that needs to be masked • original_value is the column value that needs to be masked You can achieve deterministic masking by using Oracle’s built in hash functions like, ORA_HASH, DBMS_CRYPTO.MD4, DBMS_CRYPTO.MD5, DBMS_UTILITY. GET_HASH_VALUE.Please refers to the Oracle Database Documentation for more information on the Oracle Hash functions. For example the following masking UDF generate deterministic unique hexadecimal values for a given string input: CREATE OR REPLACE FUNCTION RD_DUX (rid varchar2, column_name varchar2, orig_val VARCHAR2) RETURN VARCHAR2 DETERMINISTIC PARALLEL_ENABLE IS stext varchar2 (26); no_of_characters number(2); BEGIN no_of_characters:=6; stext:=substr(RAWTOHEX(DBMS_CRYPTO.HASH(UTL_RAW.CAST_TO_RAW(text),1)),0,no_of_characters); RETURN stext; END; The uniqueness depends on the input and length of the string and number of bits used by hash algorithm. In the above function MD4 hash is used [denoted by argument 1 in the DBMS_CRYPTO.HASH function which is a 128 bit algorithm which produces 2^128-1 unique hashed values , however this is limited by the length of the input string which is 6, so only 6^6 unique values will be generated. Also do not forget about the birthday paradox/pigeonhole principle mentioned earlier in this post. An another example is to consistently replace characters or numbers preserving the length and special characters as shown below: CREATE OR REPLACE FUNCTION RD_DUS(rid varchar2,column_name varchar2,orig_val VARCHAR2) RETURN VARCHAR2 DETERMINISTIC PARALLEL_ENABLE IS stext varchar2(26); BEGIN DBMS_RANDOM.SEED(orig_val); stext:=TRANSLATE(orig_val,'ABCDEFGHILKLMNOPQRSTUVWXYZ',DBMS_RANDOM.STRING('U',26)); stext:=TRANSLATE(stext,'abcdefghijklmnopqrstuvwxyz',DBMS_RANDOM.STRING('L',26)); stext:=TRANSLATE(stext,'0123456789',to_char(DBMS_RANDOM.VALUE(1,9))); stext:=REPLACE(stext,'.','0'); RETURN stext; END; The following screen shot shows the usage of an UDF with in a masking definition: To summarize, Oracle Data Masking and Subsetting helps you to consistently mask data across databases using one or all of the methods described in this post. It saves the hassle of identifying the parent-child relationships defined in the application table. Happy Masking

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• Ok it has been pointed out to me

  - by Ratman21

  That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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• Day 3 - XNA: Hacking around with images

  - by dapostolov

  Yay! Today I'm going to get into some code! My mind has been on this all day! I find it amusing how I practice, daily, to be "in the moment" or "present" and the excitement and anticipation of this project seems to snatch it away from me frequently. WELL!!! (Shakes Excitedly) Let's do this =)! Let's code! For these next few days it is my intention to better understand image rendering using XNA; after said prototypes are complete I should (fingers crossed) be able to dive into my game code using the design document I hammered out the other night. On a personal note, I think the toughest thing right now is finding the time to do this project. Each night, after my little ones go to bed I can only really afford a couple hours of work on this project. However, I hope to utilise this time as best as I can because this is the first time in a while I've found a project that I've been passionate about. A friend recently asked me if I intend to go 3D or extend the game design. Yes. For now I'm keeping it simple. Lastly, just as a note, as I was doing some further research into image rendering this morning I came across some other XNA content and lessons learned. I believe this content could have probably been posted in the first couple of posts, however, I will share the new content as I learn it at the end of each day. Maybe I'll take some time later to fix the posts but for now Installation and Deployment - Lessons Learned I had installed the XNA studio  (Day 1) and the site instructions were pretty easy to follow. However, I had a small difficulty with my development environment. You see, I run a virtual desktop development environment. Even though I was able to code and compile all the tutorials the game failed to run...because I lacked a 3D capable card; it was not detected on the virtual box... First Lesson: The XNA runtime needs to "see" the 3D card! No sweat, Il copied the files over to my parent box and executed the program. ERROR. Hmm... Second Lesson (which I should have probably known but I let the excitement get the better of me): you need the XNA runtime on the client PC to run the game, oh, and don't forget the .Net Runtime! Sprite, it ain't just a Soft Drink... With these prototypes I intend to understand and perform the following tasks. learn game development terminology how to place and position (rotate) a static image on the screen how to layer static images on the screen understand image scaling can we reuse images? understand how framerate is handled in XNA how to display text , basic shapes, and colors on the screen how to interact with an image (collision of user input?) how to animate an image and understand basic animation techniques how to detect colliding images or screen edges how to manipulate the image, lets say colors, stretching how to focus on a segment of an image...like only displaying a frame on a film reel what's the best way to manage images (compression, storage, location, prevent artwork theft, etc.) Well, let's start with this "prototype" task list for now...Today, let's get an image on the screen and maybe I can mark a few of the tasks as completed... C# Prototype1 New Visual Studio Project Select the XNA Game Studio 3.1 Project Type Select the Windows Game 3.1 Template Type Prototype1 in the Name textbox provided Press OK. At this point code has auto-magically been created. Feel free to press the F5 key to run your first XNA program. You should have a blue screen infront of you. Without getting into the nitty gritty right, the code that was generated basically creates some basic code to clear the window content with the lovely CornFlowerBlue color. Something to notice, when you move your mouse into the window...nothing. ooooo spoooky. Let's put an image on that screen! Step A - Get an Image into the solution Under "Content" in your Solution Explorer, right click and add a new folder and name it "Sprites". Copy a small image in there; I copied a "Royalty Free" wizard hat from a quick google search and named it wizards_hat.jpg (rightfully so!) Step B - Add the sprite and position fields Now, open/edit  Game1.cs Locate the following line:  SpriteBatch spriteBatch; Under this line type the following:         SpriteBatch spriteBatch; // the line you are looking for...         Texture2D sprite;         Vector2 position; Step C - Load the image asset Locate the "Load Content" Method and duplicate the following:             protected override void LoadContent()         {             spriteBatch = new SpriteBatch(GraphicsDevice);             // your image name goes here...             sprite = Content.Load<Texture2D>("Sprites\\wizards_hat");             position = new Vector2(200, 100);             base.LoadContent();         } Step D - Draw the image Locate the "Draw" Method and duplicate the following:        protected override void Draw(GameTime gameTime)         {             GraphicsDevice.Clear(Color.CornflowerBlue);             spriteBatch.Begin(SpriteBlendMode.AlphaBlend);             spriteBatch.Draw(sprite, position, Color.White);             spriteBatch.End();             base.Draw(gameTime);         }  Step E - Compile and Run Engage! (F5) - Debug! Your image should now display on a cornflowerblue window about 200 pixels from the left and 100 pixels from the top. Awesome! =) Pretty cool how we only coded a few lines to display an image, but believe me, there is plenty going on behind the scenes. However, for now, I'm going to call it a night here. Blogging all this progress certainly takes time... However, tomorrow night I'm going to detail what we just did, plus start checking off points on that list! I'm wondering right now if I should add pictures / code to this post...let me know if you want them =) Best Regards, D.

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• FreeBSD with Vagrant - don't know how to check guest additions version

  - by joelmaranhao

  On Mac OS X 10.9.3 Picked a box from the VagrantCloud Init the vagrant box $ vagrant init chef/freebsd-9.2-i386 A `Vagrantfile` has been placed in this directory. You are now ready to `vagrant up` your first virtual environment! Please read the comments in the Vagrantfile as well as documentation on `vagrantup.com` for more information on using Vagrant. List the files $ ls -al -rw-r--r-- 1 joel staff 4831 Jun 5 17:17 Vagrantfile Vagrantfile content VAGRANTFILE_API_VERSION = "2" Vagrant.configure(VAGRANTFILE_API_VERSION) do |config| config.vm.box = "chef/freebsd-9.2-i386" end Starting my virtual box leads to Errors $ vagrant up Bringing machine 'default' up with 'virtualbox' provider... ==> default: Box 'chef/freebsd-9.2-i386' could not be found. Attempting to find and install... default: Box Provider: virtualbox default: Box Version: >= 0 ==> default: Loading metadata for box 'chef/freebsd-9.2-i386' default: URL: https://vagrantcloud.com/chef/freebsd-9.2-i386 ==> default: Adding box 'chef/freebsd-9.2-i386' (v1.0.0) for provider: virtualbox default: Downloading: https://vagrantcloud.com/chef/freebsd-9.2-i386/version/1/provider/virtualbox.box ==> default: Successfully added box 'chef/freebsd-9.2-i386' (v1.0.0) for 'virtualbox'! ==> default: Importing base box 'chef/freebsd-9.2-i386'... ==> default: Matching MAC address for NAT networking... ==> default: Checking if box 'chef/freebsd-9.2-i386' is up to date... ==> default: Setting the name of the VM: freebsd92-i386_default_1401982167145_49633 ==> default: Fixed port collision for 22 => 2222. Now on port 2201. ==> default: Clearing any previously set network interfaces... ==> default: Preparing network interfaces based on configuration... default: Adapter 1: nat ==> default: Forwarding ports... default: 22 => 2201 (adapter 1) ==> default: Booting VM... ==> default: Waiting for machine to boot. This may take a few minutes... default: SSH address: 127.0.0.1:2201 default: SSH username: vagrant default: SSH auth method: private key default: Warning: Connection timeout. Retrying... default: Warning: Connection timeout. Retrying... ==> default: Machine booted and ready! Sorry, don't know how to check guest version of Virtualbox Guest Additions on this platform. Stopping installation. ==> default: Checking for guest additions in VM... default: The guest additions on this VM do not match the installed version of default: VirtualBox! In most cases this is fine, but in rare cases it can default: prevent things such as shared folders from working properly. If you see default: shared folder errors, please make sure the guest additions within the default: virtual machine match the version of VirtualBox you have installed on default: your host and reload your VM. default: default: Guest Additions Version: 4.2.16 default: VirtualBox Version: 4.3 ==> default: Mounting shared folders... default: /vagrant => /Users/joel/Code/anybots/operations/robot/freebsd92-i386 Vagrant attempted to execute the capability 'mount_virtualbox_shared_folder' on the detect guest OS 'freebsd', but the guest doesn't support that capability. This capability is required for your configuration of Vagrant. Please either reconfigure Vagrant to avoid this capability or fix the issue by creating the capability. Note that I have recently installed the latest version of VirtualBox, but somehow I can't find the Guest Additions.

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• Drawing on a webpage – HTML5 - IE9

  - by nmarun

  So I upgraded to IE9 and continued exploring HTML5. Now there’s this ‘thing’ called Canvas in HTML5 with which you can do some cool stuff. Alright what IS this Canvas thing anyways? The Web Hypertext Application Technology Working Group says this: “The canvas element provides scripts with a resolution-dependent bitmap canvas, which can be used for rendering graphs, game graphics, or other visual images on the fly.” The Canvas element has two only attributes – width and height and when not specified they take up the default values of 300 and 150 respectively. Below is what my HTML file looks like: 1: <!DOCTYPE html> 2: <html lang="en-US"> 3: <head> 4: <script type="text/javascript" src="CustomScript.js"></script> 5: <script src="jquery-1.4.4.js" type="text/javascript"></script 6:  7: <title>Draw on a webpage</title> 8: </head> 9: <body> 10: <canvas id="canvas" width="500" height="500"></canvas> 11: <br /> 12: <input type="submit" id="submit" value="Clear" /> 13: <h4 id="currentPosition"> 14: 0, 0 15: </h4> 16: <div id="mousedownCoords"></div> 17: </body> 18: </html> In case you’re wondering, this is not a MVC or any kind of web application. This is plain ol’ HTML even though I’m writing all this in VS 2010. You see this is a very simple, ‘gimmicks-free’ html page. I have declared a Canvas element on line 10 and a button on line 11 to clear the drawing board. I’m using jQuery / JavaScript show the current position of the mouse on the screen. This will get updated in the ‘currentPosition’ <h4> tag and I’m using the ‘mousedownCoords’ to write all the places where the mouse was clicked. This is what my page renders as: The rectangle with a background is our canvas. The coloring is due to some javascript (which we’ll see in a moment). Now let’s get to our CustomScript.js file. 1: jQuery(document).ready(function () { 2: var isFirstClick = true; 3: var canvas = document.getElementById("canvas"); 4: // getContext: Returns an object that exposes an API for drawing on the canvas 5: var canvasContext = canvas.getContext("2d"); 6: fillBackground(); 7:  8: $("#submit").click(function () { 9: clearCanvas(); 10: fillBackground(); 11: }); 12:  13: $(document).mousemove(function (e) { 14: $('#currentPosition').html(e.pageX + ', ' + e.pageY); 15: }); 16: $(document).mouseup(function (e) { 17: // on the first click 18: // set the moveTo 19: if (isFirstClick == true) { 20: canvasContext.beginPath(); 21: canvasContext.moveTo(e.pageX - 7, e.pageY - 7); 22: isFirstClick = false; 23: } 24: else { 25: // on subsequent clicks, draw a line 26: canvasContext.lineTo(e.pageX - 7, e.pageY - 7); 27: canvasContext.stroke(); 28: } 29:  30: $('#mousedownCoords').text($('#mousedownCoords').text() + '(' + e.pageX + ',' + e.pageY + ')'); 31: }); 32:  33: function fillBackground() { 34: canvasContext.fillStyle = '#a1b1c3'; 35: canvasContext.fillRect(0, 0, 500, 500); 36: canvasContext.fill(); 37: } 38:  39: function clearCanvas() { 40: // wipe-out the canvas 41: canvas.width = canvas.width; 42: // set the isFirstClick to true 43: // so the next shape can begin 44: isFirstClick = true; 45: // clear the text 46: $('#mousedownCoords').text(''); 47: } 48: })   The script only looks long and complicated, but is not. I’ll go over the main steps. Get a ‘hold’ of your canvas object and retrieve the ‘2d’ context out of it. On mousemove event, write the current x and y coordinates to the ‘currentPosition’ element. On mouseup event, check if this is the first time the user has clicked on the canvas. The coloring of the canvas is done in the fillBackground() function. We first need to start a new path. This is done by calling the beginPath() function on our context. The moveTo() function sets the starting point of our path. The lineTo() function sets the end point of the line to be drawn. The stroke() function is the one that actually draws the line on our canvas. So if you want to play with the demo, here’s how you do it. First click on the canvas (nothing visible happens on the canvas). The second click draws a line from the first click to the current coordinates and so on and so forth. Click on the ‘Clear’ button, to reset the canvas and to give your creativity a clean slate. Here’s a sample output: Happy drawing! Verdict: HTML5 and IE9 – I think we’re on to something big and great here!

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• Caveat utilitor - Can I run two versions of Microsoft Project side-by-side?

  - by Martin Hinshelwood

  A number of out customers have asked if there are any problems in installing and running multiple versions of Microsoft Project on a single client. Although this is a case of Caveat utilitor (Let the user beware), as long as the user understands and accepts the issues that can occur then they can do this. Although Microsoft provide the ability to leave old versions of Office products (except Outlook) on your client when you are installing a new version of the product they certainly do not endorse doing so. Figure: For Project you can choose to keep the old stuff   That being the case I would have preferred that they put a “(NOT RECOMMENDED)” after the options to impart that knowledge to the rest of us, but they did not. The default and recommended behaviour is for the newer version installer to remove the older versions. Of course this does not apply in the revers. There are no forward compatibility packs for Office. There are a number of negative behaviours (or bugs) that can occur in this configuration: There is only one MS Project In Windows a file extension can only be associated with a single program.  In this case, MPP files can be associated with only one version of winproj.exe.  The executables are in different folders so if a user double-clicks a Project file on the desktop, file explorer, or Outlook email, Windows will launch the winproj.exe associated with MPP and then load the MPP file.  There are problems associated with this situation and in some cases workarounds. The user double-clicks on a Project 2010 file, Project 2007 launches but is unable to open the file because it is a newer version.  The workaround is for the user to launch Project 2010 from the Start menu then open the file.  If the file is attached to an email they will need to first drag the file to the desktop. All your linked MS Project files need to be of the same version There are a number of problems that occur when people use on Microsoft’s Object Linking and Embedding (OLE) technology.  The three common uses of OLE are: for inserted projects where a Master project contains sub-projects and each sub-project resides in its own MPP file shared resource pools where multiple MPP files share a common resource pool kept in a single MPP file cross-project links where a task or milestone in one MPP file has a  predecessor/successor relationship with a task or milestone in a different MPP file What I’ve seen happen before is that if you are running in a version of Project that is not associated with the MPP extension and then try and activate an OLE link then Project tries to launch the other version of Project.  Things start getting very confused since different MPP files are being controlled by different versions of Project running at the same time.  I haven’t tried this in awhile so I can’t give you exact symptoms but I suspect that if Project 2010 is involved the symptoms will be different then in a Project 2003/2007 scenario.  I’ve noticed that Project 2010 gives different error messages for the exact same problem when it occurs in Project 2003 or 2007.  -Anonymous The recommendation would be either not to use this feature if you have to have multiple versions of Project installed or to use only a single version of Project. You may get unexpected negative behaviours if you are using shared resource pools or resource pools even when you are not running multiple versions as I have found that they can get broken very easily. If you need these thing then it is probably best to use Project Server as it was created to solve many of these specific issues. Note: I would not even allow multiple people to access a network copy of a Project file because of the way Windows locks files in write mode. This can cause write-locks that get so bad a server restart is required I’ve seen user’s files get write-locked to the point where the only resolution is to reboot the server. Changing the default version to run for an extension So what if you want to change the default association from Project 2007 to Project 2010?   Figure: “Control Panel | Folder Options | Change the file associated with a file extension” Windows normally only lists the last version installed for a particular extension. You can select a specific version by selecting the program you want to change and clicking “Change program… | Browse…” and then selecting the .exe you want to use on the file system. Figure: You will need to select the exact version of “winproj.exe” that you want to run Conclusion Although it is possible to run multiple versions of Project on one system in the main it does not really make sense.

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• How do I do Collisions in my JavaScript Game Code Below?

  - by Henry

  I'm trying to figure out how would I add collision detection to my code so that when the "Man" character touches the "RedHouse" the RedHouse disappears? Thanks. By the way, I'm new to how things are done on this site, so thus, if there is anything else needed or so, let me know. <title>HMan</title> <body style="background:#808080;"> <br> <canvas id="canvasBg" width="800px" height="500px"style="display:block;background:#ffffff;margin:100px auto 0px;"></canvas> <canvas id="canvasRedHouse" width="800px" height="500px" style="display:block;margin:-500px auto 0px;"></canvas> <canvas id="canvasEnemy" width="800px" height="500px" style="display:block;margin:-500px auto 0px;"></canvas> <canvas id="canvasEnemy2" width="800px" height="500px" style="display:block;margin:-500px auto 0px;"></canvas> <canvas id="canvasMan" width="800px" height="500px" style="display:block;margin:-500px auto 0px;"></canvas> <script> var isPlaying = false; var requestAnimframe = window.requestAnimationFrame || window.webkitRequestAnimationFrame || window.mozRequestAnimationFrame || window.msRequestAnimationFrame || window.oRequestAnimationFrame; var canvasBg = document.getElementById('canvasBg'); var ctxBg = canvasBg.getContext('2d'); var canvasRedHouse = document.getElementById('canvasRedHouse'); var ctxRedHouse = canvasRedHouse.getContext('2d'); var House1; House1 = new RedHouse(); var canvasMan = document.getElementById('canvasMan'); var ctxMan = canvasMan.getContext('2d'); var Man1; Man1 = new Man(); var imgSprite = new Image(); imgSprite.src = 'SpritesI.png'; imgSprite.addEventListener('load',init,false); function init() { drawBg(); startLoop(); document.addEventListener('keydown',checkKeyDown,false); document.addEventListener('keyup',checkKeyUp,false); } function drawBg() { var SpriteSourceX = 0; var SpriteSourceY = 0; var drawManOnScreenX = 0; var drawManOnScreenY = 0; ctxBg.drawImage(imgSprite,SpriteSourceX,SpriteSourceY,800,500,drawManOnScreenX, drawManOnScreenY,800,500); } function clearctxBg() { ctxBg.clearRect(0,0,800,500); } function Man() { this.SpriteSourceX = 10; this.SpriteSourceY = 540; this.width = 40; this.height = 115; this.DrawManOnScreenX = 100; this.DrawManOnScreenY = 260; this.speed = 10; this.actualFrame = 1; this.speed = 2; this.isUpKey = false; this.isRightKey = false; this.isDownKey = false; this.isLeftKey = false; } Man.prototype.draw = function () { clearCtxMan(); this.updateCoors(); this.checkDirection(); ctxMan.drawImage(imgSprite,this.SpriteSourceX,this.SpriteSourceY+this.height* this.actualFrame, this.width,this.height,this.DrawManOnScreenX,this.DrawManOnScreenY, this.width,this.height); } Man.prototype.updateCoors = function(){ this.leftX = this.DrawManOnScreenX; this.rightX = this.DrawManOnScreenX + this.width; this.topY = this.DrawManOnScreenY; this.bottomY = this.DrawManOnScreenY + this.height; } Man.prototype.checkDirection = function () { if (this.isUpKey && this.topY > 240) { this.DrawManOnScreenY -= this.speed; } if (this.isRightKey && this.rightX < 800) { this.DrawManOnScreenX += this.speed; } if (this.isDownKey && this.bottomY < 500) { this.DrawManOnScreenY += this.speed; } if (this.isLeftKey && this.leftX > 0) { this.DrawManOnScreenX -= this.speed; } if (this.isRightKey && this.rightX < 800) { if (this.actualFrame > 0) { this.actualFrame = 0; } else { this.actualFrame++; } } if (this.isLeftKey) { if (this.actualFrame > 2) { this.actualFrame = 2; } function checkKeyDown(var keyID = e.keyCode || e.which; if (keyID === 38) { Man1.isUpKey = true; e.preventDefault(); } if (keyID === 39 ) { Man1.isRightKey = true; e.preventDefault(); } if (keyID === 40 ) { Man1.isDownKey = true; e.preventDefault(); } if (keyID === 37 ) { Man1.isLeftKey = true; e.preventDefault(); } } function checkKeyUp(e) { var keyID = e.keyCode || e.which; if (keyID === 38 || keyID === 87) { Man1.isUpKey = false; e.preventDefault(); } if (keyID === 39 || keyID === 68) { Man1.isRightKey = false; e.preventDefault(); } if (keyID === 40 || keyID === 83) { Man1.isDownKey = false; e.preventDefault(); } if (keyID === 37 || keyID === 65) { Man1.isLeftKey = false; e.preventDefault(); } } function clearCtxMan() { ctxMan.clearRect(0,0,800,500); } function RedHouse() { this.srcX = 135; this.srcY = 525; this.width = 265; this.height = 245; this.drawX = 480; this.drawY = 85; } RedHouse.prototype.draw = function () { clearCtxRedHouse(); ctxRedHouse.drawImage(imgSprite,this.srcX,this.srcY, this.width,this.height,this.drawX,this.drawY,this.width,this.height); }; function clearCtxRedHouse() { ctxRedHouse.clearRect(0,0,800,500); } function loop() { if (isPlaying === true){ Man1.draw(); House1.draw(); requestAnimframe(loop); } } function startLoop(){ isPlaying = true; loop(); } function stopLoop(){ isPlaying = false; } </script> <style> .top{ position: absolute; top: 4px; left: 10px; color:black; } .top2{ position: absolute; top: 60px; left: 10px; color:black; } </style> <div class="top"> <p><font face="arial" color="black" size="4"><b>HGame</b><font/><p/> <p><font face="arial" color="black" size="3"> My Game Here <font/><p/> </div> <div class="top2"> <p><font face="arial" color="black" size="3"> It will start now <font/><p/> </div>

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• .NET Security Part 4

  - by Simon Cooper

  Finally, in this series, I am going to cover some of the security issues that can trip you up when using sandboxed appdomains. DISCLAIMER: I am not a security expert, and this is by no means an exhaustive list. If you actually are writing security-critical code, then get a proper security audit of your code by a professional. The examples below are just illustrations of the sort of things that can go wrong. 1. AppDomainSetup.ApplicationBase The most obvious one is the issue covered in the MSDN documentation on creating a sandbox, in step 3 – the sandboxed appdomain has the same ApplicationBase as the controlling appdomain. So let’s explore what happens when they are the same, and an exception is thrown. In the sandboxed assembly, Sandboxed.dll (IPlugin is an interface in a partially-trusted assembly, with a single MethodToDoThings on it): public class UntrustedPlugin : MarshalByRefObject, IPlugin { // implements IPlugin.MethodToDoThings() public void MethodToDoThings() { throw new EvilException(); } } [Serializable] internal class EvilException : Exception { public override string ToString() { // show we have read access to C:\Windows // read the first 5 directories Console.WriteLine("Pwned! Mwuahahah!"); foreach (var d in Directory.EnumerateDirectories(@"C:\Windows").Take(5)) { Console.WriteLine(d.FullName); } return base.ToString(); } } And in the controlling assembly: // what can possibly go wrong? AppDomainSetup appDomainSetup = new AppDomainSetup { ApplicationBase = AppDomain.CurrentDomain.SetupInformation.ApplicationBase } // only grant permissions to execute // and to read the application base, nothing else PermissionSet restrictedPerms = new PermissionSet(PermissionState.None); restrictedPerms.AddPermission( new SecurityPermission(SecurityPermissionFlag.Execution)); restrictedPerms.AddPermission( new FileIOPermission(FileIOPermissionAccess.Read, appDomainSetup.ApplicationBase); restrictedPerms.AddPermission( new FileIOPermission(FileIOPermissionAccess.pathDiscovery, appDomainSetup.ApplicationBase); // create the sandbox AppDomain sandbox = AppDomain.CreateDomain("Sandbox", null, appDomainSetup, restrictedPerms); // execute UntrustedPlugin in the sandbox // don't crash the application if the sandbox throws an exception IPlugin o = (IPlugin)sandbox.CreateInstanceFromAndUnwrap("Sandboxed.dll", "UntrustedPlugin"); try { o.MethodToDoThings() } catch (Exception e) { Console.WriteLine(e.ToString()); } And the result? Oops. We’ve allowed a class that should be sandboxed to execute code with fully-trusted permissions! How did this happen? Well, the key is the exact meaning of the ApplicationBase property: The application base directory is where the assembly manager begins probing for assemblies. When EvilException is thrown, it propagates from the sandboxed appdomain into the controlling assembly’s appdomain (as it’s marked as Serializable). When the exception is deserialized, the CLR finds and loads the sandboxed dll into the fully-trusted appdomain. Since the controlling appdomain’s ApplicationBase directory contains the sandboxed assembly, the CLR finds and loads the assembly into a full-trust appdomain, and the evil code is executed. So the problem isn’t exactly that the sandboxed appdomain’s ApplicationBase is the same as the controlling appdomain’s, it’s that the sandboxed dll was in such a place that the controlling appdomain could find it as part of the standard assembly resolution mechanism. The sandbox then forced the assembly to load in the controlling appdomain by throwing a serializable exception that propagated outside the sandbox. The easiest fix for this is to keep the sandbox ApplicationBase well away from the ApplicationBase of the controlling appdomain, and don’t allow the sandbox permissions to access the controlling appdomain’s ApplicationBase directory. If you do this, then the sandboxed assembly can’t be accidentally loaded into the fully-trusted appdomain, and the code can’t be executed. If the plugin does try to induce the controlling appdomain to load an assembly it shouldn’t, a SerializationException will be thrown when it tries to load the assembly to deserialize the exception, and no damage will be done. 2. Loading the sandboxed dll into the application appdomain As an extension of the previous point, you shouldn’t directly reference types or methods in the sandboxed dll from your application code. That loads the assembly into the fully-trusted appdomain, and from there code in the assembly could be executed. Instead, pull out methods you want the sandboxed dll to have into an interface or class in a partially-trusted assembly you control, and execute methods via that instead (similar to the example above with the IPlugin interface). If you need to have a look at the assembly before executing it in the sandbox, either examine the assembly using reflection from within the sandbox, or load the assembly into the Reflection-only context in the application’s appdomain. The code in assemblies in the reflection-only context can’t be executed, it can only be reflected upon, thus protecting your appdomain from malicious code. 3. Incorrectly asserting permissions You should only assert permissions when you are absolutely sure they’re safe. For example, this method allows a caller read-access to any file they call this method with, including your documents, any network shares, the C:\Windows directory, etc: [SecuritySafeCritical] public static string GetFileText(string filePath) { new FileIOPermission(FileIOPermissionAccess.Read, filePath).Assert(); return File.ReadAllText(filePath); } Be careful when asserting permissions, and ensure you’re not providing a loophole sandboxed dlls can use to gain access to things they shouldn’t be able to. Conclusion Hopefully, that’s given you an idea of some of the ways it’s possible to get past the .NET security system. As I said before, this post is not exhaustive, and you certainly shouldn’t base any security-critical applications on the contents of this blog post. What this series should help with is understanding the possibilities of the security system, and what all the security attributes and classes mean and what they are used for, if you were to use the security system in the future.

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• Second Day of Data Integration Track at OpenWorld 2012

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Our second day at OpenWorld and the Data Integration Team was very active with customer meetings, product updates, product demonstrations, sessions, plus much more.  If the volume of traffic by our demo pods is any indicator, this is a record year for attendance at OpenWorld.  The DIS team have had tremendous number of people stop by our demo pods to learn about the latest product releases or to speak to one of our product managers.    For Oracle GoldenGate, there has been a great deal of interest in Integrated Capture and the  Oracle GoldenGate Monitor plug-in for Enterprise Manager.  Our customer panels this year have been very well attended and on Tuesday we held the “Real World Operational Reporting with Oracle GoldenGate Customer Panel”. On this panel this year we had Michael Wells from Raymond James, Joy Mathew and Venki Govindarajan from Comcast, and Serkan Karatas from Turk Telekom. Our panelists have a great mix of experiences and all are passionate about using Oracle Data Integration products to solve very complex use cases. Each panelist was given a ten minute to overview their use of our product, followed by a barrage of questions from the audience. Michael Wells spoke about using Oracle GoldenGate for heterogeneous real time replication from HP (Tandem) NonStop to SQL Server and emphasized the need for using standard naming conventions for when customers configure GoldenGate, as the practices is immensely helpful when debugging a problem. Joy Mathew and Venkat Govindarajan from Comcast described how they have used GoldenGate for over a decade and their experiences of using the product for replicating data from HP nonstop to Terdata. Serkan Karatas from Turk Telekom dove into using Oracle GoldenGate and the value of archiving data in extremely large databases, which in Turk Telekoms case resulted in a 1 month ROI for the entire project. Thanks again to our panelist and audience participants for making the session interactive and informative.  For Wednesday we have a number of sessions available to attendees plus two hands-on labs, which I have listed below.   If you are unable to attend our hands-on lab for Oracle GoldenGate Veridata, it is available online at youtube.com. Sessions  11:45 AM - 12:45 PM Best Practices for High Availability with Oracle GoldenGate on Oracle Exadata -Moscone South - 102 1:15 PM - 2:15 PM Customer Perspectives: Oracle Data Integrator -Marriott Marquis - Golden Gate C3 Oracle GoldenGate Case Study: Real-Time Operational Reporting Deployment at Oracle -Moscone West - 2003 Data Preparation and Ongoing Governance with the Oracle Enterprise Data Quality Platform -Moscone West - 3000 3:30 PM - 4:30 PM Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active -Moscone West - 3000 5:00 PM - 6:00 PM Tuning and Troubleshooting Oracle GoldenGate on Oracle Database -Moscone South - 102 0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Hands-on Labs 10:15 AM - 11:15 AM Introduction to Oracle GoldenGate Veridata Marriott Marquis - Salon 1/2 11:45 AM - 12:45 PM Oracle Data Integrator and Oracle SOA Suite: Hands-on Lab -Marriott Marquis - Salon 1/2 If you are at OpenWorld please join us in these sessions. For a full review of data integration track at OpenWorld please see our Focus-On Document.

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• .NET development on a Retina MacBook Pro with Windows 8

  - by Jeff

  I remember sitting in Building 5 at Microsoft with some of my coworkers, when one of them came in with a shiny new 11” MacBook Air. It was nearly two years ago, and we found it pretty odd that the OEM’s building Windows machines sucked at industrial design in a way that defied logic. While Dell and HP were in a race to the bottom building commodity crap, Apple was staying out of the low-end market completely, and focusing on better design. In the process, they managed to build machines people actually wanted, and maintain an insanely high margin in the process. I stopped buying the commodity crap and custom builds in 2006, when Apple went Intel. As a .NET guy, I was still in it for Microsoft’s stack of development tools, which I found awesome, but had back to back crappy laptops from HP and Dell. After that original 15” MacBook Pro, I also had a Mac Pro tower (that I sold after three years for $1,500!), a 27” iMac, and my favorite, a 17” MacBook Pro (the unibody style) with an SSD added from OWC. The 17” was a little much to carry around because it was heavy, but it sure was nice getting as much as eight hours of battery life, and the screen was amazing. When the rumors started about a 15” model with a “retina” screen inspired by the Air, I made up my mind I wanted one, and ordered it the day it came out. I sold my 17”, after three years, for $750 to a friend who is really enjoying it. I got the base model with the upgrade to 16 gigs of RAM. It feels solid for being so thin, and if you’ve used the third generation iPad or the newer iPhone, you’ll be just as thrilled with the screen resolution. I’m typically getting just over six hours of battery life while running a VM, but Parallels 8 allegedly makes some power improvements, so we’ll see what happens. (It was just released today.) The nice thing about VM’s are that you can run more than one at a time. Primarily I run the Windows 8 VM with four cores (the laptop is quad-core, but has 8 logical cores due to hyperthreading or whatever Intel calls it) and 8 gigs of RAM. I also have a Windows Server 2008 R2 VM I spin up when I need to test stuff in a “real” server environment, and I give it two cores and 4 gigs of RAM. The Windows 8 VM spins up in about 8 seconds. Visual Studio 2012 takes a few more seconds, but count part of that as the “ReSharper tax” as it does its startup magic. The real beauty, the thing I looked most forward to, is that beautifully crisp C# text. Consolas has never looked as good as it does at 10pt. as it does on this display. You know how it looks great at 80pt. when conference speakers demo stuff on a projector? Think that sharpness, only tiny. It’s just gorgeous. Beyond that, everything is just so responsive and fast. Builds of large projects happen in seconds, hundreds of unit tests run in seconds… you just don’t spend a lot of time waiting for stuff. It’s kind of painful to go back to my 27” iMac (which would be better if I put an SSD in it before its third birthday). Are there negatives? A few minor issues, yes. As is the case with OS X, not everything scales right. You’ll see some weirdness at times with splash screens and icons and such. Chrome’s text rendering (in Windows) is apparently not aware of how to deal with higher DPI’s, so text is fuzzy (the OS X version is super sharp, however). You’ll also have to do some fiddling with keyboard settings to use the Windows 8 keyboard shortcuts. Overall, it’s as close to a no-compromise development experience as I’ve ever had. I’m not even going to bother with Boot Camp because the VM route already exceeds my expectations. You definitely get what you pay for. If this one also lasts three years and I can turn around and sell it, it’s worth it for something I use every day.

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• Master-slave vs. peer-to-peer archictecture: benefits and problems

  - by Ashok_Ora

  Normal 0 false false false EN-US X-NONE X-NONE Almost two decades ago, I was a member of a database development team that introduced adaptive locking. Locking, the most popular concurrency control technique in database systems, is pessimistic. Locking ensures that two or more conflicting operations on the same data item don’t “trample” on each other’s toes, resulting in data corruption. In a nutshell, here’s the issue we were trying to address. In everyday life, traffic lights serve the same purpose. They ensure that traffic flows smoothly and when everyone follows the rules, there are no accidents at intersections. As I mentioned earlier, the problem with typical locking protocols is that they are pessimistic. Regardless of whether there is another conflicting operation in the system or not, you have to hold a lock! Acquiring and releasing locks can be quite expensive, depending on how many objects the transaction touches. Every transaction has to pay this penalty. To use the earlier traffic light analogy, if you have ever waited at a red light in the middle of nowhere with no one on the road, wondering why you need to wait when there’s clearly no danger of a collision, you know what I mean. The adaptive locking scheme that we invented was able to minimize the number of locks that a transaction held, by detecting whether there were one or more transactions that needed conflicting eyou could get by without holding any lock at all. In many “well-behaved” workloads, there are few conflicts, so this optimization is a huge win. If, on the other hand, there are many concurrent, conflicting requests, the algorithm gracefully degrades to the “normal” behavior with minimal cost. We were able to reduce the number of lock requests per TPC-B transaction from 178 requests down to 2! Wow! This is a dramatic improvement in concurrency as well as transaction latency. The lesson from this exercise was that if you can identify the common scenario and optimize for that case so that only the uncommon scenarios are more expensive, you can make dramatic improvements in performance without sacrificing correctness. So how does this relate to the architecture and design of some of the modern NoSQL systems? NoSQL systems can be broadly classified as master-slave sharded, or peer-to-peer sharded systems. NoSQL systems with a peer-to-peer architecture have an interesting way of handling changes. Whenever an item is changed, the client (or an intermediary) propagates the changes synchronously or asynchronously to multiple copies (for availability) of the data. Since the change can be propagated asynchronously, during some interval in time, it will be the case that some copies have received the update, and others haven’t. What happens if someone tries to read the item during this interval? The client in a peer-to-peer system will fetch the same item from multiple copies and compare them to each other. If they’re all the same, then every copy that was queried has the same (and up-to-date) value of the data item, so all’s good. If not, then the system provides a mechanism to reconcile the discrepancy and to update stale copies. So what’s the problem with this? There are two major issues: First, IT’S HORRIBLY PESSIMISTIC because, in the common case, it is unlikely that the same data item will be updated and read from different locations at around the same time! For every read operation, you have to read from multiple copies. That’s a pretty expensive, especially if the data are stored in multiple geographically separate locations and network latencies are high. Second, if the copies are not all the same, the application has to reconcile the differences and propagate the correct value to the out-dated copies. This means that the application program has to handle discrepancies in the different versions of the data item and resolve the issue (which can further add to cost and operation latency). Resolving discrepancies is only one part of the problem. What if the same data item was updated independently on two different nodes (copies)? In that case, due to the asynchronous nature of change propagation, you might land up with different versions of the data item in different copies. In this case, the application program also has to resolve conflicts and then propagate the correct value to the copies that are out-dated or have incorrect versions. This can get really complicated. My hunch is that there are many peer-to-peer-based applications that don’t handle this correctly, and worse, don’t even know it. Imagine have 100s of millions of records in your database – how can you tell whether a particular data item is incorrect or out of date? And what price are you willing to pay for ensuring that the data can be trusted? Multiple network messages per read request? Discrepancy and conflict resolution logic in the application, and potentially, additional messages? All this overhead, when all you were trying to do was to read a data item. Wouldn’t it be simpler to avoid this problem in the first place? Master-slave architectures like the Oracle NoSQL Database handles this very elegantly. A change to a data item is always sent to the master copy. Consequently, the master copy always has the most current and authoritative version of the data item. The master is also responsible for propagating the change to the other copies (for availability and read scalability). Client drivers are aware of master copies and replicas, and client drivers are also aware of the “currency” of a replica. In other words, each NoSQL Database client knows how stale a replica is. This vastly simplifies the job of the application developer. If the application needs the most current version of the data item, the client driver will automatically route the request to the master copy. If the application is willing to tolerate some staleness of data (e.g. a version that is no more than 1 second out of date), the client can easily determine which replica (or set of replicas) can satisfy the request, and route the request to the most efficient copy. This results in a dramatic simplification in application logic and also minimizes network requests (the driver will only send the request to exactl the right replica, not many). So, back to my original point. A well designed and well architected system minimizes or eliminates unnecessary overhead and avoids pessimistic algorithms wherever possible in order to deliver a highly efficient and high performance system. If you’ve every programmed an Oracle NoSQL Database application, you’ll know the difference! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Microsoft BUILD 2013 Day 1&ndash;Keynote

  - by Tim Murphy

  Originally posted on: http://geekswithblogs.net/tmurphy/archive/2013/06/27/microsoft-build-2013-day-1ndashkeynote.aspx This one is going to be a little long because the keynote was jam-packed so bare with me. The keynote for the first day of BUILD 2013 was kicked off by Steve Balmer.  He made it very clear that Microsoft’s focus is on accelerating its time to market with products and product updates.  His quote was that “Rapid release” is the new norm.  He continued by showing off several new Lumias that have been buzzing around the internet for a while and announce that Sprint will now be carrying the HTC 8XT and Samsung ATIV. Balmer is known for repeating words or phrase for affect.  This time it was “Rapid release, rapid release” and “Touch, touch, touch, touch, touch, …”.  This was fun, but even more fun was when he announce that all attendees would receive an Acer Iconia 8” tablet. SCORE! The next subject Balmer focused on is new apps.  The three new ones were Flipboard, Facebook and NFL Fantasy Football.  I liked the first two because these are ones that people coming from other platforms are missing.  The NFL app is great just because it targets a demographic that can be fanatical.  If these types of apps keep coming than the missing app argument goes away. While many Negative Nancy’s are describing Windows 8.1 as Windows 180 Steve Balmer chose to call it a “refined blend” as in a coffee that has been improved with a new mix.  This includes more multi-tasking options and leveraging Bing straight throughout the entire ecosystem. He ended this first section by explaining that this will also bring more Bing development opportunities to the community. Steve Balmer was followed by Julie Larson-Green who spent her time on stage selling us on Windows 8 all over again from my point of view.  Something that I would not have thought was needed until I had listened to some other attendees who had a number of concerns and complaints.  She showed a number of new gestures that will come with Windows 8.1, and while they were cool I was left wondering if they really improved the experience.  I guess only time will tell. I did like the fact that it the UI implementation to bring up “All Apps” now mirrors that of Windows Phone.  The consistency is a big step forward that I hope to see continue.  The cool factor went up from there as she swiped content from a desktop (mega-tablet) to the XBox One.  This seamless experience I believe is what is really needed for any future platform to be relevant. I was much more enthused by the presentation of Antoine Leblond who humbled us by letting us know that there are 5k new API.  How that can be or how anyone would ever use all of them is another question.  His announcement was that the Visual Studio 2013 preview would be available today along with the Windows 8.1 bits.  One of the features of VS2013 that he demonstrated is the power consumption profiler.  With battery life being a key factor with consumer consumption devices this is a welcome addition. He didn’t limit his presentation to VS2013 features though.  He showed how the Store has been redesigned to enable better search and discoverability of apps and how Win 8.1 can perform multiple screen scales depending on the resolution of the device automatically.  The last feature he demoed was the real time video streaming API which he made sure we understood by attaching a Surface to a little robot.  Oh, but there was one more thing.  Antoine and Julie announce that all attendees would also be getting Surface Pros.  BONUS! How much more could there be?  Gurdeep Singh Pall was about to pile on.  He introduced us to Bing as a platform (BaaP?).  He said if they (Microsoft) could do something with and API that is good 3rd party developers can do something that is dynamite and showed us some of the tools they had produced.  These included natural user interface improvements such as voice commands that looked to put Siri to shame.  Add to that 3D, OCR and translation capabilities and the future looks to be full of opportunities. Balmer then came out to show us one last thing.  Project Spark is a game design environment that will be available for Windows 8.1, XBox 360 and XBox One.  All I can say is that if my kids get their hands on this they are going to be able to learn some of what dad does in a much more enjoyable way. At the end of it all I was both exhausted and energized by what I saw.  What could they have possibly left for the day 2 keynote?  I hear it will feature Scott Hanselman.  If that is right we are in for a treat.  See you there. del.icio.us Tags: BUILD 2013,Windows 8.1,Winodws Phone,XAML,Keynote,Bing,Visual Studio 2013,Project Spark

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• How customers view and interact with a company

  The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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• Creating SparseImages for Pivot

  - by John Conwell

  Learning how to programmatically make collections for Microsoft Live Labs Pivot has been a pretty interesting ride. There are very few examples out there, and the folks at MS Live Labs are often slow on any feedback.  But that is what Reflector is for, right? Well, I was creating these InfoCard images (similar to the Car images in the "New Cars" sample collection that that MS created for Pivot), and wanted to put a Tag Cloud into the info card.  The problem was the size of the tag cloud might vary in order for all the tags to fit into the tag cloud (often times being bigger than the info card itself).  This was because the varying word lengths and calculated font sizes. So, to fix this, I made the tag cloud its own separate image from the info card.  Then, I would create a sparse image out of the two images, where the tag cloud fit into a small section of the info card.  This would allow the user to see the info card, but then zoom into the tag cloud and see all the tags at a normal resolution.  Kind'a cool. But...I couldn't find one code example (not one!) of how to create a sparse image.  There is one page on the SeaDragon site (http://www.seadragon.com/developer/creating-content/deep-zoom-tools/) that gives over the API for creating images and collections, and it sparsely goes over how to create a sparse image, but unless you are familiar with the API already, the documentation doesn't help very much. The key is the Image.ViewportWidth and Image.ViewportOrigin properties of the image that is getting super imposed on the main image.  I'll walk through the code below.  I've setup a couple Point structs to represent the parent and sub image sizes, as well as where on the parent I want to position the sub image.  Next, create the parent image.  This is pretty straight forward.  Then I create the sub image.  Then I calculate several ratios; the height to width ratio of the sub image, the width ratio of the sub image to the parent image, the height ratio of the sub image to the parent image, then the X and Y coordinates on the parent image where I want the sub image to be placed represented as a ratio of the position to the parent image size. After all these ratios have been calculated, I use them to calculate the Image.ViewportWidth and Image.ViewportOrigin values, then pass the image objects into the SparseImageCreator and call Create. The key thing that was really missing from the API documentation page is that when setting up your sub images, everything is expressed in a ratio in relation to the main parent image.  If I had known this, it would have saved me a lot of trial and error time.  And how did I figure this out?  Reflector of course!  There is a tool called Deep Zoom Composer that came from MS Live Labs which can create a sparse image.  I just dug around the tool's code until I found the method that create sparse images.  But seriously...look at the API documentation from the SeaDragon size and look at the code below and tell me if the documentation would have helped you at all.  I don't think so!   public static void WriteDeepZoomSparseImage(string mainImagePath, string subImagePath, string destination) {     Point parentImageSize = new Point(720, 420);     Point subImageSize = new Point(490, 310);     Point subImageLocation = new Point(196, 17);     List<Image> images = new List<Image>();     //create main image     Image mainImage = new Image(mainImagePath);     mainImage.Size = parentImageSize;     images.Add(mainImage);     //create sub image     Image subImage = new Image(subImagePath);     double hwRatio = subImageSize.X/subImageSize.Y;            // height width ratio of the tag cloud     double nodeWidth = subImageSize.X/parentImageSize.X;        // sub image width to parent image width ratio     double nodeHeight = subImageSize.Y / parentImageSize.Y;    // sub image height to parent image height ratio     double nodeX = subImageLocation.X/parentImageSize.X;       //x cordinate position on parent / width of parent     double nodeY = subImageLocation.Y / parentImageSize.Y;     //y cordinate position on parent / height of parent     subImage.ViewportWidth = (nodeWidth < double.Epsilon) ? 1.0 : (1.0 / nodeWidth);     subImage.ViewportOrigin = new Point(         (nodeWidth < double.Epsilon) ? -1.0 : (-nodeX / nodeWidth),         (nodeHeight < double.Epsilon) ? -1.0 : ((-nodeY / nodeHeight) / hwRatio));     images.Add(subImage);     //create sparse image     SparseImageCreator creator = new SparseImageCreator();     creator.Create(images, destination); }

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• SharePoint 2010 Diagnostic Studio Remote Diag

  - by juanlarios

  I have had some time this week to try out some tools that I have been meaning to try out. This week I am trying out the SP 2010 Diagnostic Studio. I installed it successfully and tried it on my development evironment. I was able to build a report and a snapshot of the environment. I decided to turn my attention to my Employer's intranet environment. This would allow me to analyze it and measure it against benchmarks. I didn't want to install the Diagnostic studio on the Production Envorinment, lucky for me, the Diagnostic studio can be run remotely, well...kind of. Issue My development environment is a stand alone, full installation of SharePoint 2010 Server. It has Office 2010, SQL 2008 Enterprise, a DC...well you get the point, it's jammed packed! But more importantly it's a stand alone, self contained VM environment. Well Microsoft has instructions as to how to connect remotely with Diagnostic Studio here. The deciving part of this is that the SP2010DS prompts you for credentails. So I thought I was getting the right account to run the reports. I tried all the Power Shell commands in the link above but I still ended up getting the following errors: 06/28/2011 12:50:18    Connecting to remote server failed with the following error message : The WinRM client cannot process the request...If the SPN exists, but CredSSP cannot use Kerberos to validate the identity of the target computer and you still want to allow the delegation of the user credentials to the target computer, use gpedit.msc and look at the following policy: Computer Configuration -> Administrative Templates -> System -> Credentials Delegation -> Allow Fresh Credentials with NTLM-only Server Authentication.  Verify that it is enabled and configured with an SPN appropriate for the target computer. For example, for a target computer name "myserver.domain.com", the SPN can be one of the following: WSMAN/myserver.domain.com or WSMAN/*.domain.com. Try the request again after these changes. For more information, see the about_Remote_Troubleshooting Help topic. 06/28/2011 12:54:47    Access to the path '\\<targetserver>\C$\Users\<account logging in>\AppData\Local\Temp' is denied. You might also get an error message like this: The WinRM client cannot process the request. A computer policy does not allow the delegation of the user credentials to the target computer. Explanation After looking at the event logs on the target environment, I noticed that there were a several Security Exceptions. After looking at the specifics around who was denied access, I was able to see the account that was being denied access, it was the client machine administrator account. Well of course that was never going to work!!! After some quick Googling, the last error message above will lead you to edit the Local Group Policy on the client server. And although there are instructions from microsoft around doing this, it really will not work in this scenario. Notice the Description and how it only applices to authentication mentioned? Resolution I can tell you what I did, but I wish there was a better way but I simply don't know if it's duable any other way. Because my development environment had it's own DC, I didn't really want to mess with Kerberos authentication. I would also not be smart to connect that server to the domain, considering it has it's own DC. I ended up installing SharePoint 2010 Diagnostic Studio on another Windows 7 Dev environment I have, and connected the machien to the domain. I ran all the necesary remote credentials commands mentioned here. Those commands add the group policy for you! Once I did this I was able to authenticate properly and I was able to get the reports. Conclusion   You can run SharePoint 2010 Diagnostic Studio Remotely but it will require some specific scenarions. A couple of things I should mention is that as far as I understand, SP2010 DS, will install agents on your target environment to run tests and retrieve the data. I was a Farm Administrator, and also a Server Admin on SharePoint Server. I am not 100% sure if you need all those permissions but I that's just what I have to my internal intranet.   I deally I would like to have a machine that I can have SharePoint 2010 DIagnostic Studio installed and I can run that against client environments. It appears that I will not be able to do that, unless I enable Kerberos on my Windows 7 Machine now. If you have it installed in the same way I would like to have it, please let me know, I'll keep trying to get what I'm after. Hope this helps someone out there doing the same.

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• My Feelings About Microsoft Surface

  - by Valter Minute

  Advice: read the title carefully, I’m talking about “feelings” and not about advanced technical points proved in a scientific and objective way I still haven’t had a chance to play with a MS Surface tablet (I would love to, of course) and so my ideas just came from reading different articles on the net and MS official statements. Remember also that the MVP motto begins with “Independent” (“Independent Experts. Real World Answers.”) and this is just my humble opinion about a product and a technology. I know that, being an MS MVP you can be called an “MS-fanboy”, I don’t care, I hope that people can appreciate my opinion, even if it doesn’t match theirs. The “Surface” brand can be confusing for techies that knew the “original” surface concept but I think that will be a fresh new brand name for most of the people out there. But marketing department are here to confuse people… so I can understand this “recycle” of an existing name. So Microsoft is entering the hardware arena… for me this is good news. Microsoft developed some nice hardware in the past: the xbox, zune (even if the commercial success was quite limited) and, last but not least, the two arc mices (old and new model) that I use and appreciate. In the past Microsoft worked with OEMs and that model lead to good and bad things. Good thing (for microsoft, at least) is market domination by windows-based PCs that only in the last years has been reduced by the return of the Mac and tablets. Google is also moving in the hardware business with its acquisition of Motorola, and Apple leveraged his control of both the hardware and software sides to develop innovative products. Microsoft can scare OEMs and make them fly away from windows (but where?) or just lead the pack, showing how devices should be designed to compete in the market and bring back some of the innovation that disappeared from recent PC products (look at the shelves of your favorite electronics store and try to distinguish a laptop between the huge mass of anonymous PCs on displays… only Macs shine out there…). Having to compete with MS “official” hardware will force OEMs to develop better product and bring back some real competition in a market that was ruled only by prices (the lower the better even when that means low quality) and no innovative features at all (when it was the last time that a new PC surprised you?). Moving into a new market is a big and risky move, but with Windows 8 Microsoft is playing a crucial move for its future, trying to be back in the innovation run against apple and google. MS can’t afford to fail this time. I saw the new devices (the WinRT and Pro) and the specifications are scarce, misleading and confusing. The first impression is that the device looks like an iPad with a nice keyboard cover… Using “HD” and “full HD” to define display resolution instead of using the real figures and reviving the “ClearType” brand (now dead on Win8 as reported here and missed by people who hate to read text on displays, like myself) without providing clear figures (couldn’t you count those damned pixels?) seems to imply that MS was caught by surprise by apple recent “retina” displays that brought very high definition screens on tablets.Also there are no specifications about the processors used (even if some sources report NVidia Tegra for the ARM tablet and i5 for the x86 one) and expected battery life (a critical point for tablets and the point that killed Windows7 x86 based tablets). Also nothing about the price, and this will be another critical point because other platform out there already provide lots of applications and have a good user base, if MS want to enter this market tablets pricing must be competitive. There are some expansion ports (SD and USB), so no fixed storage model (even if the specs talks about 32-64GB for RT and 128-256GB for pro). I like this and don’t like the apple model where flash memory (that it’s dirt cheap used in thumdrives or SD cards) is as expensive as gold (or cocaine to have a more accurate per gram measurement) when mounted inside a tablet/phone. For big files you’ll be able to use external media and an SD card could be used to store files that don’t require super-fast SSD-like access times, I hope. To be honest I really don’t like the marketplace model and the limitation of Windows RT APIs (no local database? from a company that based a good share of its success on VB6+Access!) and lack of desktop support on the ARM (even if the support is here and has been used to port office). It’s a step toward the consumer market (where competitors are making big money), but may impact enterprise (and embedded) users that may not appreciate Windows 8 new UI or the limitations of the new app model (if you aren’t connected you are dead ). Not having compatibility with the desktop will require brand new applications and honestly made all the CPU cycles spent to convert .NET IL into real machine code in the past like a huge waste of time… as soon as a new processor architecture is supported by Windows you still have to rewrite part of your application (and MS is pushing HTML5+JS and native code more than .NET in my perception). On the other side I believe that the development experience provided by Visual Studio is still miles (or kilometres) ahead of the competition and even the all-uppercase menu of VS2012 hasn’t changed this situation. The new metro UI got mixed reviews. On my side I should say that is very pleasant to use on a touch screen, I like the minimalist design (even if sometimes is too minimal and hides stuff that, in my opinion, should be visible) but I should also say that using it with mouse and keyboard is like trying to pick your nose with boxing gloves… Metro is also very interesting for embedded devices where touch screen usage is quite common and where having an application taking all the screen is the norm. For devices like kiosks, vending machines etc. this kind of UI can be a great selling point. I don’t need a new tablet (to be honest I’m pretty happy with my wife’s iPad and with my PC), but I may change my opinion after having a chance to play a little bit with those new devices and understand what’s hidden under all this mysterious and generic announcements and specifications!

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• My rhythm game runs choppy even with high frame rate

  - by felipedrl

  I'm coding a rhythm game and the game runs smoothly with uncapped fps. But when I try to cap it around 60 the game updates in little chunks, like hiccups, as if it was skipping frames or at a very low frame rate. The reason I need to cap frame rate is because in some computers I tested, the fps varies a lot (from ~80 - ~250 fps) and those drops are noticeable and degrade response time. Since this is a rhythm game this is very important. This issue is driving me crazy. I've spent a few weeks already on it and still can't figure out the problem. I hope someone more experienced than me could shed some light on it. I'll try to put here all the hints I've tried along with two pseudo codes for game loops I tried, so I apologize if this post gets too lengthy. 1st GameLoop: const uint UPDATE_SKIP = 1000 / 60; uint nextGameTick = SDL_GetTicks(); while(isNotDone) { // only false when a QUIT event is generated! if (processEvents()) { if (SDL_GetTicks() > nextGameTick) { update(UPDATE_SKIP); render(); nextGameTick += UPDATE_SKIP; } } } 2nd Game Loop: const uint UPDATE_SKIP = 1000 / 60; while (isNotDone) { LARGE_INTEGER startTime; QueryPerformanceCounter(&startTime); // process events will return false in case of a QUIT event processed if (processEvents()) { update(frameTime); render(); } LARGE_INTEGER endTime; do { QueryPerformanceCounter(&endTime); frameTime = static_cast<uint>((endTime.QuadPart - startTime.QuadPart) * 1000.0 / frequency.QuadPart); } while (frameTime < UPDATE_SKIP); } [1] At first I thought it was a timer resolution problem. I was using SDL_GetTicks, but even when I switched to QueryPerformanceCounter, supposedly less granular, I saw no difference. [2] Then I thought it could be due to a rounding error in my position computation and since game updates are smaller in high FPS that would be less noticeable. Indeed there is an small error, but from my tests I realized that it is not enough to produce the position jumps I'm getting. Also, another intriguing factor is that if I enable vsync I'll get smooth updates @60fps regardless frame cap code. So why not rely on vsync? Because some computers can force a disable on gfx card config. [3] I started printing the maximum and minimum frame time measured in 1sec span, in the hope that every a few frames one would take a long time but still not enough to drop my fps computation. It turns out that, with frame cap code I always get frame times in the range of [16, 18]ms, and still, the game "does not moves like jagger". [4] My process' priority is set to HIGH (Windows doesn't allow me to set REALTIME for some reason). As far as I know there is only one thread running along with the game (a sound callback, which I really don't have access to it). I'm using AudiereLib. I then disabled Audiere by removing it from the project and still got the issue. Maybe there are some others threads running and one of them is taking too long to come back right in between when I measured frame times, I don't know. Is there a way to know which threads are attached to my process? [5] There are some dynamic data being created during game run. But It is a little bit hard to remove it to test. Maybe I'll have to try harder this one. Well, as I told you I really don't know what to try next. Anything, I mean, anything would be of great help. What bugs me more is why at 60fps & vsync enabled I get an smooth update and at 60fps & no vsync I don't. Is there a way to implement software vsync? I mean, query display sync info? Thanks in advance. I appreciate the ones that got this far and yet again I apologize for the long post. Best Regards from a fellow coder.

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