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  • Travelling MVP #3: Community event in Varna, Bulgaria

    - by DigiMortal
    Second stop in my DevReach 2012 trip was at Varna. We had not much time to hang around there but this problem will get fixed next year if not before. But still we had sessions there with Dimitar Georgijev and I had also chance to meet local techies. Next time we will have more tech and beers for sure! We started in the morning from Bucharest and travelled through Ruse, Razgrad and Shumen to Varna. It’s about 275km. We used cab, local bus and Dimitar father’s car. We had one food stop in Ruse and after that we went directly to Varna. Here is our route on map. Varna is Bulgarian city that locates on western coast of Black Sea. I have been there once before this trip and it’s good place to have vacation under sun. Also autumn is there milder than here in Estonia (third day of snow is going on). Bulgaria has some good beers, my favorite mankind killer called rakia and very good national cuisine. Food is made of fresh stuff and it is damn good experience. Here are some arbitrarily selected images (you can click on these to view at original size): Old bus “monument” in Razgrad Stuffed peppers, Bulgarian national cuisine Infra-red community having good time and beers We made our sessions at one study class of Varna technical university. It’s a little bit old style university but everything we needed was there and we had no problems with machinery. Sessions were same as in Bucharest. The user group in Varna is brand new and hopefully it will be something bigger one good day. At least I try to make my commits so they get on their feet quicker. As we had not much time to announce the event there was about 15 guys listening to us and I’m happy that it was not too much hyped event because still I was getting my first experiences with foreign audiences. After sessions we took our stuff to hotel and went to hang around with local techies. We had some good time there and made some new friends. Next time when I go to Varna I go back as more experienced speaker and I plan to do there one tougher and highly challenging session. Maybe somebody from Estonian community will join me and then it will be well planned surprise-attack to Varna :)

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  • Seattle Code Camp 2010

    - by Liam McLennan
    Seattle Code Camp was a two-day intensive software development conference. Ostensibly a technology agnostic event the reality is that code camp continues to focus on Microsoft technologies. Notable exceptions were talks on Ruby and iPhone development. If you were not able to attend you can view all of the sessions online. Code Camp was a good opportunity to catch up with my friends from last weekend’s Alt.NET conference and also to participate in some great sessions.

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  • Summit Time!

    - by Ajarn Mark Caldwell
    Boy, how time flies!  I can hardly believe that the 2011 PASS Summit is just one week away.  Maybe it snuck up on me because it’s a few weeks earlier than last year.  Whatever the cause, I am really looking forward to next week.  The PASS Summit is the largest SQL Server conference in the world and a fantastic networking opportunity thrown in for no additional charge.  Here are a few thoughts to help you maximize the week. Networking As Karen Lopez (blog | @DataChick) mentioned in her presentation for the Professional Development Virtual Chapter just a couple of weeks ago, “Don’t wait until you need a new job to start networking.”  You should always be working on your professional network.  Some people, especially technical-minded people, get confused by the term networking.  The first image that used to pop into my head was the image of some guy standing, awkwardly, off to the side of a cocktail party, trying to shmooze those around him.  That’s not what I’m talking about.  If you’re good at that sort of thing, and you can strike up a conversation with some stranger and learn all about them in 5 minutes, and walk away with your next business deal all but approved by the lawyers, then congratulations.  But if you’re not, and most of us are not, I have two suggestions for you.  First, register for Don Gabor’s 2-hour session on Tuesday at the Summit called Networking to Build Business Contacts.  Don is a master at small talk, and at teaching others, and in just those two short hours will help you with important tips about breaking the ice, remembering names, and smooth transitions into and out of conversations.  Then go put that great training to work right away at the Tuesday night Welcome Reception and meet some new people; which is really my second suggestion…just meet a few new people.  You see, “networking” is about meeting new people and being friendly without trying to “work it” to get something out of the relationship at this point.  In fact, Don will tell you that a better way to build the connection with someone is to look for some way that you can help them, not how they can help you. There are a ton of opportunities as long as you follow this one key point: Don’t stay in your hotel!  At the least, get out and go to the free events such as the Tuesday night Welcome Reception, the Wednesday night Exhibitor Reception, and the Thursday night Community Appreciation Party.  All three of these are perfect opportunities to meet other professionals with a similar job or interest as you, and you never know how that may help you out in the future.  Maybe you just meet someone to say HI to at breakfast the next day instead of eating alone.  Or maybe you cross paths several times throughout the Summit and compare notes on different sessions you attended.  And you just might make new friends that you look forward to seeing year after year at the Summit.  Who knows, it might even turn out that you have some specific experience that will help out that other person a few months’ from now when they run into the same challenge that you just overcame, or vice-versa.  But the point is, if you don’t get out and meet people, you’ll never have the chance for anything else to happen in the future. One more tip for shy attendees of the Summit…if you can’t bring yourself to strike up conversation with strangers at these events, then at the least, after you sit through a good session that helps you out, go up to the speaker and introduce yourself and thank them for taking the time and effort to put together their presentation.  Ideally, when you do this, tell them WHY it was beneficial to you (e.g. “Now I have a new idea of how to tackle a problem back at the office.”)  I know you think the speakers are all full of confidence and are always receiving a ton of accolades and applause, but you’re wrong.  Most of them will be very happy to hear first-hand that all the work they put into getting ready for their presentation is paying off for somebody. Training With over 170 technical sessions at the Summit, training is what it’s all about, and the training is fantastic!  Of course there are the big-name trainers like Paul Randall, Kimberly Tripp, Kalen Delaney, Itzik Ben-Gan and several others, but I am always impressed by the quality of the training put on by so many other “regular” members of the SQL Server community.  It is amazing how you don’t have to be a published author or otherwise recognized as an “expert” in an area in order to make a big impact on others just by sharing your personal experience and lessons learned.  I would rather hear the story of, and lessons learned from, “some guy or gal” who has actually been through an issue and came out the other side, than I would a trained professor who is speaking just from theory or an intellectual understanding of a topic. In addition to the three full days of regular sessions, there are also two days of pre-conference intensive training available.  There is an extra cost to this, but it is a fantastic opportunity.  Think about it…you’re already coming to this area for training, so why not extend your stay a little bit and get some in-depth training on a particular topic or two?  I did this for the first time last year.  I attended one day of extra training and it was well worth the time and money.  One of the best reasons for it is that I am extremely busy at home with my regular job and family, that it was hard to carve out the time to learn about the topic on my own.  It worked out so well last year that I am doubling up and doing two days or “pre-cons” this year. And then there are the DVDs.  I think these are another great option.  I used the online schedule builder to get ready and have an idea of which sessions I want to attend and when they are (much better than trying to figure this out at the last minute every day).  But the problem that I have run into (seems this happens every year) is that nearly every session block has two different sessions that I would like to attend.  And some of them have three!  ACK!  That won’t work!  What is a guy supposed to do?  Well, one option is to purchase the DVDs which are recordings of the audio and projected images from each session so you can continue to attend sessions long after the Summit is officially over.  Yes, many (possibly all) of these also get posted online and attendees can access those for no extra charge, but those are not necessarily all available as quickly as the DVD recording are, and the DVDs are often more convenient than downloading, especially if you want to share the training with someone who was not able to attend in person. Remember, I don’t make any money or get any other benefit if you buy the DVDs or from anything else that I have recommended here.  These are just my own thoughts, trying to help out based on my experiences from the 8 or so Summits I have attended.  There is nothing like the Summit.  It is an awesome experience, fantastic training, and a whole lot of fun which is just compounded if you’ll take advantage of the first part of this article and make some new friends along the way.

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  • An update on using Rosetta Stone: Studio now isn't very useful and is not great value as an add-on option

    - by Greg Low
    I had a surprisingly large number of responses from my previous posting about learning Chinese. An update for those considering Rosetta Stone (www.rosettastone.com) for Chinese, Spanish or any other language that they offer:I had to renew my "Studio" subscription today and it's now a much worse deal than it was.It's now $75 for 6 months for Studio sessions. Online classes used to be 45 mins. Recently they reduced them to 20 mins. Given how often people have connection issues, etc. that 20 mins can disappear very quickly.They've also reduced the number you can attend. You used to be able to have 2 scheduled at any point in time. Now they limit you to 2 "group sessions" per month during the period. (You can pay for additional private sessions). The combination of these two changes now makes it much less useful. Two x 20 min sessions per month is an almost meaningless amount of practice. They also now automatically change you to auto-renew when you subscribe. They tell you where to remove this auto-renewal but the first 4 or 5 times that I went into that screen, no such option appeared. Later, an option did appear and I used it.Overall, things just aren't what they used to be at Rosetta Stone. It's now pretty hard to recommend the Studio option where it was a no-brainer before.FURTHER UPDATE: <sigh>Even after I renewed, I could not even connect to their "new" service. Although the system processed the renewal, it still tells me it's expired. My online chat person "Siva S" tells me that the problem is that I've purchased all 5 levels of the program. I can't wait till they explain to me how making an extra purchase from them stops me from logging on. Siva told me that they had "renewed" the program. I'd have to speak to Customer Care; they aren't available and then disconnected himself. Impressive (not).Their website is now full of issues too. It insists that my billing address is in the USA, even though it pretends to accept changes to it.Overall, it's gone from something that could be recommended (with some limitations) to now being an app to avoid. That's a pity as I liked much of it before.

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  • Agile PLM Highlights from Oracle OpenWorld 2012

    - by Kerrie Foy
    Thank you to everyone who joined us at Oracle OpenWorld this year, either in person or virtually (thanks for tweeting #oowplm)!  From customer presentations to after-hours networking opportunities, there was a lot to see and do during the entire conference. Sessions It was our pleasure to feature several customer speakers during our PLM sessions at OpenWorld from such companies as Starbucks, Coca-Cola, Facebook, Eli Lilly, and many more.  Each had a unique perspective to share and fascinating insight into how they successfully leverage Agile PLM to facilitate profitable innovation, protect brand integrity, streamline operations, manage compliance, launch faster, etc.  For example, during the Product Value Chain keynote session, CIO Chris Bedi of JDSU shared how they implemented Agile PLM to support business imperatives around rapid innovation, centralizing product information, collaboration, and eliminate the “Excel gymnastics” required to obtain global portfolio visibility. In just 120 days after implementing, JDSU employees reported significant improvements around product record management, new product introduction, engineering collaboration and more, which created a better work environment to enable critical innovation. I could write on and on about the almost 20 sessions! So to spare yourselves, please visit launch.oracle.com/?plmopenworld2012; it’s a curated selection of PLM presentations from the OpenWorld Content Catalog and available on-demand. Enjoy! Agile Innovation Management During OpenWorld, we announced an exciting new addition to the Agile PLM applications called Innovation Management that redefines the industry’s scope of product lifecycle management.  Our broad vision of complete enterprise PLM for the entire Product Value Chain already broke new ground by helping organizations extend PLM disciplines downstream by connecting product design to commercialization processes; now we are helping executives look farther upstream in the early innovation phases to ultimately close the gap between strategy and execution that so commonly nags innovation initiatives.  More on this coming soon so stay tuned! Unique Networking Opportunities  We know it can be challenging during OpenWorld to find time to productively connect and network with your industry peers, so we hosted an Agile PLM “Birds of a Feather” networking brunch for the second year in a row.  At a fine restaurant close to Moscone we hosted nine tables, each with only ten seats to encourage active conversation.  Furthermore, guests could select from a list of predetermined table topics sponsored by a specialized PLM partner to guarantee – even more so – that they were seated with like-minded company and optimizing their time at the conference.  Everyone enjoyed the opportunity to easily connect with other PLM users during OpenWorld in a more casual setting. What’s Next? Thank you again to all who joined us!  If you haven't yet, mark your calendar to join us for the next Oracle Agile PLM conference at the Value Chain Summit in San Francisco, February 4-6 in 2013!  We’ll have 40 sessions of PLM content in four tracks. Don’t miss it! You can sign up to be notified when official registration opens by visiting www.oracle.com/goto/vcs. 

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  • TechEd 2010 Followup

    - by AllenMWhite
    Last week I presented a couple of sessions at Tech Ed NA in New Orleans. It was a great experience, even though my demos didn't always work out as planned. Here are the sessions I presented: DAT01-INT Administrative Demo-Fest for SQL Server 2008 SQL Server 2008 provides a wealth of features aimed at the DBA. In this demofest of features we'll see ways to make administering SQL Server easier and faster such as Centralized Data Management, Performance Data Warehouse, Resource Governor, Backup Compression...(read more)

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  • Oracle Partner Architects Training

    - by mseika
    Dear Oracle Partner, There is a lot more to Oracle technology than meets the eye. Sure, you already belong to a small circle of our most experienced and committed partners. But are you making the best use possible of our technology solutions? Put it to the test.  Join the “Oracle Partner Architects Training”. It is aimed at providing your experts, architects and consultants with in-depth architectural knowledge about Oracle technology. Here is your chance to learn from the best. Seasoned speakers, exclusive content and no product marketing. Oracle technology beyond the obvious. Choose from any of the 40 recorded training sessions. Topics include:  • Security• Service integration • Database and options• Data integration • BI and applications• Applications and infrastructure• Hardware and software combinations The market and Oracle value specialized partners More information about specialization can be found on opn.oracle.com. Click through to OPN Program/Specialize “What’s in it for us?” Quite simply: the opportunity to gain the differentiation and competitive edge you need to stand out in the marketplace. • Differentiate your company through expertise in leading Oracle IT solutions;• Get your experts, architects and consultants up to speed on specialized services and solutions;• Make our customers’ shortlists. They are looking for value-added solutions for their business.   Recordings All sessions are recorded. After registering for a session in oraevents, you will receive the info to access the webex recording. Your timing, your tempo.  Registration and more information Visit architects.oraevents.eu to sign up for the recorded sessions. NOTE: Looking to get your consultants Oracle certified? One more reason to join the Oracle Partner Architects Training. It is the fast track to getting their expertise validated with an Oracle certificate. Training schedule  Choose from any of the 40 recorded training sessions: SECURITY THE PRACTICAL APPROACH •  Identity governance• Access management• Data privacy and protection• End-to-end security, layers of exposures•  Identity & access management, why and where to start?• Data security, how? SERVICE INTEGRATION A NEW ROADTO ENTERPRISE-WIDE SERVICE INTEGRATION • Oracle RUEI: maximize business value by insight into real end-user experiences•  Governance challenges in the services landscape•  Creating an agile enterprise (by Jeff Davies)• Oracle’s approach to SOA (by Jeff Davies) - guiding and accelerating SOA success• Technical case study – the SOA challenge• Oracle’s unified business process management suite 11g (incl. demo) DATABASE DATABASE AND OPTIONS, GOINGWIDE •  Understanding service level agreements for databases• Database lifecycle management• Data centric information lifecycle management DATA INTEGRATION  DIS FOR ARCHITECTS • Data integration solutions: an overview• ODI and goldengate• Data quality

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  • TechEd 2010 Followup

    - by AllenMWhite
    Last week I presented a couple of sessions at Tech Ed NA in New Orleans. It was a great experience, even though my demos didn't always work out as planned. Here are the sessions I presented: DAT01-INT Administrative Demo-Fest for SQL Server 2008 SQL Server 2008 provides a wealth of features aimed at the DBA. In this demofest of features we'll see ways to make administering SQL Server easier and faster such as Centralized Data Management, Performance Data Warehouse, Resource Governor, Backup Compression...(read more)

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  • Oracle PartnerNetwork Exchange @ OPENWORLD 2012 - San Francisco

    - by Cinzia Mascanzoni
    Updates for you and to share with your partners: • OPN Exchange will kick off on Sunday, September 30th with Oracle Partner Keynote at 1pm PT and General Sessions at 3:30pm PT. • OPN Exchange AfterDark Reception featuring Macy Gray will be held at Metreon’s City View Terrace on Sunday, September 30th @ 7:30pm PT • Pre-enroll to attend 40+ OPN Exchange Sessions and Test Fest exams via Schedule Builder.

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  • Upcoming Technical Training by PTS

    - by Javier Puerta
    See below upcoming technical sessions for partners delivered by PTS (Partner Technology Solutions): Database 12c Technical Training for Partners by PTS November 12-13, 2013: Lisbon, Portugal November 20-21, 2013: Dubai, UAE November 26-27, 2013: Riga, Latvia December 11-12, 2013: Hertzliya, Israel Oracle 12c Database In-Memory Session Beta event  November 26, 2013: Munich, Germany November 28, 2013: Reading, England Upgrade Your Solution to Oracle Database 12c November 26-27, 2013: Athens, Greece To register for any of the above sessions please contact your local enablement manager. 

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  • Upcoming Technical Training by PTS

    - by Javier Puerta
    See below upcoming technical sessions for partners delivered by PTS (Partner Technology Solutions): Database 12c Technical Training for Partners by PTS November 12-13, 2013: Lisbon, Portugal November 20-21, 2013: Dubai, UAE November 26-27, 2013: Riga, Latvia December 11-12, 2013: Hertzliya, Israel Oracle 12c Database In-Memory Session Beta event  November 26, 2013: Munich, Germany November 28, 2013: Reading, England Upgrade Your Solution to Oracle Database 12c November 26-27, 2013: Athens, Greece To register for any of the above sessions please contact your local enablement manager. 

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  • vJUG: Worldwide Virtual JUG Created

    - by Tori Wieldt
    London Java Community leader and technical evangelist Simon Maple has created a Meetup called vJUG, with aim toward connecting Java Developers in the virtual world. The aim for vJUG is: Get technical leaders from around the world to present to the vJUG members (without travel cost concerns!). Work with local JUGs to provide worldwide content to their members and help JUGs present to a worldwide audience. Provide content to devs without access to a local JUG. Be a hub that will stream content from other JUG sessions live.  The vJUG is not intended to replace local JUG efforts. "The vJUG can never be, and will never be, as vibrant and valuable to its members as a proper local JUG can. Why? Because the true value in JUG meetings are the face to face interactions and personal networking," said Maple. "However, many people do not have access to a really active JUG with great speakers and awesome content. Or, like me, the closest JUG is about 90 mins away." WebEx and Google Hangouts are great, Maple explained, he hopes vJUG will provide more coordination of online events.  Maple hopes that in the future, vJUG will provide An Events calendar with reminders and links to up coming meetings. A Newsletter with what's coming up and links to previous sessions. Coordination of links to IRC channels which are active during presentations (to create a feeling of virtual community). Comments and forums around sessions and presentations A place where physical JUGs could advertise their sessions (i.e. a NY JUG event) to a worldwide audience, when streamed, via an event that people can sign up to. A common Webex or Hangout. Maple encourages both people who need a JUG and existing JUG members to join vJUG. "I'm looking forward to talking with many of you one to get members, speakers, and JUG support!" Join vJUG now! (I sense a need for a logo...) 

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  • Fireside chats at Google I/O

    At Google I/O (just 2 months away!), we're excited to bring back a series of sessions called fireside chats. Fireside chats are smaller, intimate sessions where Google teams...

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  • SQL Relay 2012

    This May brings SQL Server experts to your locality; full day seminars in Edinburgh, Manchester, Birmingham, Bristol and London. Overview sessions from Microsoft in the morning, Deep Dive sessions in the afternoon from SQL Server MVP's and evening community events. Get smart with SQL Backup ProGet faster, smaller backups with integrated verification.Quickly and easily DBCC CHECKDB your backups. Learn more.

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  • Where Can You Find OpenWorld 2013 Presentations?

    - by Steven Chan (Oracle Development)
    Presentations for OpenWorld 2013 sessions are available for approximately six months (until ~March 2014).  You should download presentation materials now, while they're still available: OpenWorld 2013 Course Catalog If a search engine brought you here:  this blog is maintained by E-Business Suite Development, not the OpenWorld team. Questions about OpenWorld content can be directed to the OpenWorld team here. Related Articles E-Business Suite Technology Sessions at OpenWorld 2013

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  • Why Your Abstract Wasn't Selected

    - by AllenMWhite
    We're anxiously waiting to hear from PASS which sessions were selected for the 2014 Summit in November. It's a big job to go through the hundreds of submissions and pick the sessions that will appeal to the people who will be paying over $1,000 to attend this annual event. As I am also waiting to hear the results, I saw this article addressed to actors who didn't get cast for the part they worked so hard to audition for, and it seemed appropriate to address the same issues for would-be Summit speakers....(read more)

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  • How to track users who access an app three times a week in Google Analytics

    - by exceptionerror
    I have an IOS app that is being tracked, and I'm looking to find unique users who use the app 3 or more times a week. I am able to find users who logged three sessions in a particular week, but I'd like to find users who log three sessions every week since a given start period. Similarly, I'd like to find the number of users who use the app 1 time a week and one and 1 time a month. Is this possible through Google Analytics?

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  • TechDays 2011: un parcours dédié à Windows Embedded 7 pour les développeurs et des démonstrations d'appareils « intelligents »

    TechDays 2011: un parcours dédié à Windows Embedded 7 Avec des sessions développeurs et des démonstrations d'appareils « intelligents » Les TechDays 2011 vont être l'occasion de découvrir « in situ » de nombreuses technologies de Microsoft (mais pas seulement, lire par ailleurs notre dossier sur les TechDays 2011). Parmi elles, figure évidemment son nouveau système d'exploitation embarqué fondé sur Windows 7, Windows Embedded 7. Plusieurs sessions traiterons en effet des nouveautés de l'OS et de ses applications possibles. Citons par exemple « Silverlight for Windows Embedded à travers l'exemple de la...

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  • Why Your Abstract Wasn't Selected

    - by AllenMWhite
    We're anxiously waiting to hear from PASS which sessions were selected for the 2014 Summit in November. It's a big job to go through the hundreds of submissions and pick the sessions that will appeal to the people who will be paying over $1,000 to attend this annual event. As I am also waiting to hear the results, I saw this article addressed to actors who didn't get cast for the part they worked so hard to audition for, and it seemed appropriate to address the same issues for would-be Summit speakers....(read more)

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  • Apache console accesses network drives, service does not?

    - by danspants
    I have an apache 2.2 server running Django. We have a network drive T: which we need constant access to within our Django app. When running Apache as a service, we cannot access this drive, as far as any django code is concerned the drive does not exist. If I add... <Directory "t:/"> Options Indexes FollowSymLinks MultiViews AllowOverride None Order allow,deny allow from all </Directory> to the httpd.conf file the service no longer runs, but I can start apache as a console and it works fine, Django can find the network drive and all is well. Why is there a difference between the console and the service? Should there be a difference? I have the service using my own log on so in theory it should have the same access as I do. I'm keen to keep it running as a service as it's far less obtrusive when I'm working on the server (unless there's a way to hide the console?). Any help would be most appreciated.

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  • Five Reasons to Attend PLM Summit 2013: The Conference Formerly Known as AGILITY

    - by Terri Hiskey
    As we approach the end of 2012, we are also closing in on the last couple of weeks that Agile customers and prospects can register for the upcoming PLM Summit 2013 for the bargain early bird rate of $195. Register now to secure your spot! The Conference Formerly Known as AGILITY... Long-time Agile customers may remember AGILITY, which was Agile's PLM customer conference that was held on an annual basis prior to Oracle's acquisiton of Agile in 2007. In February 2012, due to feedback we received from our Agile PLM community, we successfully resurrected the AGILITY conference and renamed it the PLM Summit. The PLM Summit was so well received and well-attended, that we are doing it again in 2013. This upcoming PLM Summit is being co-located in San Francisco under the overarching banner of the Oracle Value Chain Summit, and will be held alongside several other Oracle customer conferences that cover a range of value chain solutions, including Value Chain Planning, Value Chain Execution, Procurement, Maintenance and Manufacturing. This setup offers PLM attendees the best of all worlds--the opportunity to participate and learn about PLM in smaller, focused sessions by product and by industry, while also giving attendees the chance to see how PLM works together with other critical enterprise applications that address other important aspects of the value chain. Top Five Reasons to Attend the PLM Summit 2013 In the spirit of all of the end-of-the-year lists that are currently popping up, here is a list of the top five reasons to attend the PLM Summit for anyone out there needs a little extra encouragement to register: 1. The Best Opportunities for Customer Networking   The PLM Summit offers attendees numerous opportunities to learn and network with fellow Agile users. Customer stories are featured in keynote and breakout presentations and the schedule allows for plenty of networking time during breakfasts, lunches, breaks and dinners. Customer networking is the number one reason that Agile users attend the PLM Summit. Read what attendees thought of the most recent PLM Summit: "Hearing about the implementation of Agile products from a customers’ perspective is invaluable." - Director of Quality Assurance & Regulatory Affairs, leading medical device manufacturer "Understanding the scope of other companies’ projects and the lessons learned made attending this event well worth my time." - Director of Test Engineering, global industrial manufacturer "The most beneficial thing about attending this event is the opportunity to network with other customers with similar experiences." - Director of Business Process Improvement, leading high technology company Come to the PLM Summit and play an active role within the PLM community: swap war stories and business cards, connect on LinkedIn and Facebook, share your stories and discuss the sessions from each day. Register now! 2. It's Educational! The PLM Summit is the premier educational event for anyone in the Agile PLM community. There are nearly 40 PLM-focused in-depth educational sessions led by Agile PLM experts, customers and partners that will cover a range of specific product and industry-focused topics. Keynotes will give attendees a broad overview of the entire Agile PLM footprint, while sessions will delve deeply into specific product functionality and customer case studies. There is truly something for everyone. Check out the latest agenda for view of all the sessions. 3. Visit with the PLM Partner Community Our partners play a significant and important role within the Agile PLM community. At the PLM Summit, attendees will be able to meet and mingle with several of the top Oracle Agile PLM partners including: Deloitte, Domain, GoEngineer, Hitachi Consulting, IBM, Kalypso, KPIT Cummins (CPG Solutions), Perception Software, Verdant, Xavor and ZeroWaitState. Go here for a complete list of all the Value Chain Summit sponsors. 4. See Agile PLM in Action at our Dedicated PLM Demo Pods At the PLM Summit, attendees will have the chance to see Agile PLM in action at dedicated PLM demo pods, manned by expert members of our Agile PLM team. If you would like to see up close specific Agile PLM functionality, or if you have a question on how to extend the scope of your current implemention or if you want a better understanding of how to leverage Agile PLM to address specific use-cases, stop by one of the Agile PLM demo pods and engage the Agile PLM experts on hand at the PLM Summit. 5. Spend Some Time in Lovely San Francisco Still on the fence about the upcoming PLM Summit? Remember that it is being held in San Francisco, which is a fantastic city for a getaway. After spending time learning and networking about PLM, take an extra day or two to escape the dreary winter and enjoy the beautiful scenery and the unique actitivies offered only by the City by the Bay. You will walk away from the conference not only with renewed excitement about Agile PLM, but feeling rejuvenated in general.

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  • Interview with Ronald Bradford about MySQL Connect

    - by Keith Larson
    Ronald Bradford,  an Oracle ACE Director has been busy working with  database consulting, book writing (EffectiveMySQL) while traveling and speaking around the world in support of MySQL. I was able to take some of his time to get an interview on this thoughts about theMySQL Connect conference. Keith Larson: What where your thoughts when you heard that Oracle was going to provide the community the MySQL Conference ?Ronald Bradford: Oracle has already been providing various different local community events including OTN Tech Days and  MySQL community days. These are great for local regions both in the US and abroad.  In previous years there has been an increase of content at Oracle Open World, however that benefits the Oracle community far more then the MySQL community.  It is good to see that Oracle is realizing the benefit in providing a large scale dedicated event for the MySQL community that includes speakers from the MySQL development teams, invested companies in the ecosystem and other community evangelists.I fully expect a successful event and look forward to hopefully seeing MySQL Connect at the upcoming Brazil and Japan OOW conferences and perhaps an event on the East Coast.Keith Larson: Since you are part of the content committee, what did you think of the submissions that were received during call for papers?Ronald Bradford: There was a large number of quality submissions to the number of available presentation sessions. As with the previous years as a committee member for the annual MySQL conference, there is always a large variety of common cornerstone MySQL features as well as new products and upcoming companies sharing their MySQL experiences. All of the usual major players in the ecosystem will in presenting at MySQL Connect including Facebook, Twitter, Yahoo, Continuent, Percona, Tokutek, Sphinx and Amazon to name a few.  This is ensuring the event will have a large number of quality speakers and a difficult time in choosing what to attend. Keith Larson: What sessions do you look forwarding to attending? Ronald Bradford: As with most quality conferences you can only be in one place at one time, so with multiple tracks per session it is always difficult to decide. The continued work and success with MySQL Cluster, and with a number of sessions I am sure will be popular. The features that interest me the most are around the optimizer, where there are several sessions on new features, and on the importance of backups. There are three presentations in this area to choose from.Keith Larson: Are you going to cover any of the content in your books at your MySQL Connect sessions?Ronald Bradford: I will be giving two presentations at MySQL Connect. The first will include the techniques available for creating better indexes where I will be touching on some aspects of the first Effective MySQL book on Optimizing SQL Statements.  In my second presentation from experiences of managing 500+ AWS MySQL instances, I will be touching on areas including SQL tuning, backup and recovery and scale out with replication.   These are the key topics of the initial books in the Effective MySQL series that focus on performance, scalability and business continuity.  The books however cover a far greater amount of detail then can be presented in a 1 hour session. Keith Larson: What features of MySQL 5.6 do you look forward to the most ?Ronald Bradford: I am very impressed with the optimizer trace feature. The ability to see exposed information is invaluable not just for MySQL 5.6, but to also apply information discerned for optimizing SQL statements in earlier versions of MySQL.  Not everybody understands that it is easy to deploy a MySQL 5.6 slave into an existing topology running an older version if MySQL for evaluation of many new features.  You can use the new mysqlbinlog streaming feature for duplicating master binary logs on an older version with a MySQL 5.6 slave.  The improvements in instrumentation in the Performance Schema are exciting.   However, as with my upcoming Replication Techniques in Depth title, that will be available for sale at MySQL Connect, there are numerous replication features, some long overdue with provide significant management benefits. Crash Save Slaves, Global transaction Identifiers (GTID)  and checksums just to mention a few.Keith Larson: You have been to numerous conferences, what would you recommend for people at the conference? Ronald Bradford: Make the time to meet and introduce yourself to the speakers that cover the topics that most interest you. The MySQL ecosystem has a very strong community.  The relationships you build with presenters, developers and architects in MySQL can be invaluable, however they are created over time. Get to know these people, interact with them over time.  This is the opportunity to learn more then just the content from a 1 hour session. Keith Larson: Any additional tips to handling the long hours ? Ronald Bradford: Conferences can be hard, especially with all the post event drinking.  This is a two day event and I am sure will include additional events on Friday and Saturday night so come well prepared, and leave work behind. Take the time to learn something new.   You can always catchup on sleep later. Keith Larson: Thank you so much for taking some time to do this I look forward to seeing you at the MySQL Connect conference.  Please stay tuned here for more updates on MySQL. 

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  • Test-Driven Development Problem

    - by Zeck
    Hi guys, I'm newbie to Java EE 6 and i'm trying to develop very simple JAX-RS application. RESTfull web service working fine. However when I ran my test application, I got the following. What have I done wrong? Or am i forget any configuration? Of course i'm create a JNDI and i'm using Netbeans 6.8 IDE. In finally, thank you for any advise. My Entity: @Entity @Table(name = "BOOK") @NamedQueries({ @NamedQuery(name = "Book.findAll", query = "SELECT b FROM Book b"), @NamedQuery(name = "Book.findById", query = "SELECT b FROM Book b WHERE b.id = :id"), @NamedQuery(name = "Book.findByTitle", query = "SELECT b FROM Book b WHERE b.title = :title"), @NamedQuery(name = "Book.findByDescription", query = "SELECT b FROM Book b WHERE b.description = :description"), @NamedQuery(name = "Book.findByPrice", query = "SELECT b FROM Book b WHERE b.price = :price"), @NamedQuery(name = "Book.findByNumberofpage", query = "SELECT b FROM Book b WHERE b.numberofpage = :numberofpage")}) public class Book implements Serializable { private static final long serialVersionUID = 1L; @Id @Basic(optional = false) @Column(name = "ID") private Integer id; @Basic(optional = false) @Column(name = "TITLE") private String title; @Basic(optional = false) @Column(name = "DESCRIPTION") private String description; @Basic(optional = false) @Column(name = "PRICE") private double price; @Basic(optional = false) @Column(name = "NUMBEROFPAGE") private int numberofpage; public Book() { } public Book(Integer id) { this.id = id; } public Book(Integer id, String title, String description, double price, int numberofpage) { this.id = id; this.title = title; this.description = description; this.price = price; this.numberofpage = numberofpage; } public Integer getId() { return id; } public void setId(Integer id) { this.id = id; } public String getTitle() { return title; } public void setTitle(String title) { this.title = title; } public String getDescription() { return description; } public void setDescription(String description) { this.description = description; } public double getPrice() { return price; } public void setPrice(double price) { this.price = price; } public int getNumberofpage() { return numberofpage; } public void setNumberofpage(int numberofpage) { this.numberofpage = numberofpage; } @Override public int hashCode() { int hash = 0; hash += (id != null ? id.hashCode() : 0); return hash; } @Override public boolean equals(Object object) { // TODO: Warning - this method won't work in the case the id fields are not set if (!(object instanceof Book)) { return false; } Book other = (Book) object; if ((this.id == null && other.id != null) || (this.id != null && !this.id.equals(other.id))) { return false; } return true; } @Override public String toString() { return "com.entity.Book[id=" + id + "]"; } } My Junit test class: public class BookTest { private static EntityManager em; private static EntityManagerFactory emf; public BookTest() { } @BeforeClass public static void setUpClass() throws Exception { emf = Persistence.createEntityManagerFactory("E01R01PU"); em = emf.createEntityManager(); } @AfterClass public static void tearDownClass() throws Exception { em.close(); emf.close(); } @Test public void createBook() { Book book = new Book(); book.setId(1); book.setDescription("Mastering the Behavior Driven Development with Ruby on Rails"); book.setTitle("Mastering the BDD"); book.setPrice(25.9f); book.setNumberofpage(1029); em.persist(book); assertNotNull("ID should not be null", book.getId()); } } My persistence.xml jta-data-sourceBookstoreJNDI And exception is: May 7, 2009 11:10:37 AM org.hibernate.validator.util.Version INFO: Hibernate Validator bean-validator-3.0-JBoss-4.0.2 May 7, 2009 11:10:37 AM org.hibernate.validator.engine.resolver.DefaultTraversableResolver detectJPA INFO: Instantiated an instance of org.hibernate.validator.engine.resolver.JPATraversableResolver. [EL Info]: 2009-05-07 11:10:37.531--ServerSession(13671123)--EclipseLink, version: Eclipse Persistence Services - 2.0.0.v20091127-r5931 May 7, 2009 11:10:40 AM com.sun.enterprise.transaction.JavaEETransactionManagerSimplified initDelegates INFO: Using com.sun.enterprise.transaction.jts.JavaEETransactionManagerJTSDelegate as the delegate May 7, 2009 11:10:43 AM com.sun.enterprise.connectors.ActiveRAFactory createActiveResourceAdapter SEVERE: rardeployment.class_not_found May 7, 2009 11:10:43 AM com.sun.enterprise.connectors.ActiveRAFactory createActiveResourceAdapter SEVERE: com.sun.appserv.connectors.internal.api.ConnectorRuntimeException: Error in creating active RAR at com.sun.enterprise.connectors.ActiveRAFactory.createActiveResourceAdapter(ActiveRAFactory.java:104) at com.sun.enterprise.connectors.service.ResourceAdapterAdminServiceImpl.createActiveResourceAdapter(ResourceAdapterAdminServiceImpl.java:216) at com.sun.enterprise.connectors.ConnectorRuntime.createActiveResourceAdapter(ConnectorRuntime.java:352) at com.sun.enterprise.resource.naming.ConnectorObjectFactory.getObjectInstance(ConnectorObjectFactory.java:106) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:304) at com.sun.enterprise.naming.impl.SerialContext.getObjectInstance(SerialContext.java:472) at com.sun.enterprise.naming.impl.SerialContext.lookup(SerialContext.java:437) at com.sun.enterprise.naming.impl.SerialContext.lookup(SerialContext.java:569) at javax.naming.InitialContext.lookup(InitialContext.java:396) at org.eclipse.persistence.sessions.JNDIConnector.connect(JNDIConnector.java:110) at org.eclipse.persistence.sessions.JNDIConnector.connect(JNDIConnector.java:94) at org.eclipse.persistence.sessions.DatasourceLogin.connectToDatasource(DatasourceLogin.java:162) at org.eclipse.persistence.internal.sessions.DatabaseSessionImpl.loginAndDetectDatasource(DatabaseSessionImpl.java:584) at org.eclipse.persistence.internal.jpa.EntityManagerFactoryProvider.login(EntityManagerFactoryProvider.java:228) at org.eclipse.persistence.internal.jpa.EntityManagerSetupImpl.deploy(EntityManagerSetupImpl.java:368) at org.eclipse.persistence.internal.jpa.EntityManagerFactoryImpl.getServerSession(EntityManagerFactoryImpl.java:151) at org.eclipse.persistence.internal.jpa.EntityManagerFactoryImpl.createEntityManagerImpl(EntityManagerFactoryImpl.java:207) at org.eclipse.persistence.internal.jpa.EntityManagerFactoryImpl.createEntityManager(EntityManagerFactoryImpl.java:195) at com.entity.BookTest.setUpClass(BookTest.java:31) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.junit.runners.model.FrameworkMethod$1.runReflectiveCall(FrameworkMethod.java:44) at org.junit.internal.runners.model.ReflectiveCallable.run(ReflectiveCallable.java:15) at org.junit.runners.model.FrameworkMethod.invokeExplosively(FrameworkMethod.java:41) at org.junit.internal.runners.statements.RunBefores.evaluate(RunBefores.java:27) at org.junit.internal.runners.statements.RunAfters.evaluate(RunAfters.java:31) at org.junit.runners.ParentRunner.run(ParentRunner.java:220) at junit.framework.JUnit4TestAdapter.run(JUnit4TestAdapter.java:39) at org.apache.tools.ant.taskdefs.optional.junit.JUnitTestRunner.run(JUnitTestRunner.java:515) at org.apache.tools.ant.taskdefs.optional.junit.JUnitTestRunner.launch(JUnitTestRunner.java:1031) at org.apache.tools.ant.taskdefs.optional.junit.JUnitTestRunner.main(JUnitTestRunner.java:888) Caused by: java.lang.ClassNotFoundException: com.sun.gjc.spi.ResourceAdapter at java.net.URLClassLoader$1.run(URLClassLoader.java:200) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(URLClassLoader.java:188) at java.lang.ClassLoader.loadClass(ClassLoader.java:306) at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:276) at java.lang.ClassLoader.loadClass(ClassLoader.java:251) at com.sun.enterprise.connectors.ActiveRAFactory.createActiveResourceAdapter(ActiveRAFactory.java:96) ... 32 more [EL Severe]: 2009-05-07 11:10:43.937--ServerSession(13671123)--Local Exception Stack: Exception [EclipseLink-7060] (Eclipse Persistence Services - 2.0.0.v20091127-r5931): org.eclipse.persistence.exceptions.ValidationException Exception Description: Cannot acquire data source [BookstoreJNDI]. Internal Exception: javax.naming.NamingException: Lookup failed for 'BookstoreJNDI' in SerialContext ,orb'sInitialHost=localhost,orb'sInitialPort=3700 [Root exception is javax.naming.NamingException: Failed to look up ConnectorDescriptor from JNDI [Root exception is com.sun.appserv.connectors.internal.api.ConnectorRuntimeException: Error in creating active RAR]] at org.eclipse.persistence.exceptions.ValidationException.cannotAcquireDataSource(ValidationException.java:451) at org.eclipse.persistence.sessions.JNDIConnector.connect(JNDIConnector.java:116) at org.eclipse.persistence.sessions.JNDIConnector.connect(JNDIConnector.java:94) at org.eclipse.persistence.sessions.DatasourceLogin.connectToDatasource(DatasourceLogin.java:162) at org.eclipse.persistence.internal.sessions.DatabaseSessionImpl.loginAndDetectDatasource(DatabaseSessionImpl.java:584) at org.eclipse.persistence.internal.jpa.EntityManagerFactoryProvider.login(EntityManagerFactoryProvider.java:228) at org.eclipse.persistence.internal.jpa.EntityManagerSetupImpl.deploy(EntityManagerSetupImpl.java:368) at org.eclipse.persistence.internal.jpa.EntityManagerFactoryImpl.getServerSession(EntityManagerFactoryImpl.java:151) at org.eclipse.persistence.internal.jpa.EntityManagerFactoryImpl.createEntityManagerImpl(EntityManagerFactoryImpl.java:207) at org.eclipse.persistence.internal.jpa.EntityManagerFactoryImpl.createEntityManager(EntityManagerFactoryImpl.java:195) at com.entity.BookTest.setUpClass(BookTest.java:31) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.junit.runners.model.FrameworkMethod$1.runReflectiveCall(FrameworkMethod.java:44) at org.junit.internal.runners.model.ReflectiveCallable.run(ReflectiveCallable.java:15) at org.junit.runners.model.FrameworkMethod.invokeExplosively(FrameworkMethod.java:41) at org.junit.internal.runners.statements.RunBefores.evaluate(RunBefores.java:27) at org.junit.internal.runners.statements.RunAfters.evaluate(RunAfters.java:31) at org.junit.runners.ParentRunner.run(ParentRunner.java:220) at junit.framework.JUnit4TestAdapter.run(JUnit4TestAdapter.java:39) at org.apache.tools.ant.taskdefs.optional.junit.JUnitTestRunner.run(JUnitTestRunner.java:515) at org.apache.tools.ant.taskdefs.optional.junit.JUnitTestRunner.launch(JUnitTestRunner.java:1031) at org.apache.tools.ant.taskdefs.optional.junit.JUnitTestRunner.main(JUnitTestRunner.java:888) Caused by: javax.naming.NamingException: Lookup failed for 'BookstoreJNDI' in SerialContext ,orb'sInitialHost=localhost,orb'sInitialPort=3700 [Root exception is javax.naming.NamingException: Failed to look up ConnectorDescriptor from JNDI [Root exception is com.sun.appserv.connectors.internal.api.ConnectorRuntimeException: Error in creating active RAR]] at com.sun.enterprise.naming.impl.SerialContext.lookup(SerialContext.java:442) at com.sun.enterprise.naming.impl.SerialContext.lookup(SerialContext.java:569) at javax.naming.InitialContext.lookup(InitialContext.java:396) at org.eclipse.persistence.sessions.JNDIConnector.connect(JNDIConnector.java:110) ... 23 more Caused by: javax.naming.NamingException: Failed to look up ConnectorDescriptor from JNDI [Root exception is com.sun.appserv.connectors.internal.api.ConnectorRuntimeException: Error in creating active RAR] at com.sun.enterprise.resource.naming.ConnectorObjectFactory.getObjectInstance(ConnectorObjectFactory.java:109) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:304) at com.sun.enterprise.naming.impl.SerialContext.getObjectInstance(SerialContext.java:472) at com.sun.enterprise.naming.impl.SerialContext.lookup(SerialContext.java:437) ... 26 more Caused by: com.sun.appserv.connectors.internal.api.ConnectorRuntimeException: Error in creating active RAR at com.sun.enterprise.connectors.ActiveRAFactory.createActiveResourceAdapter(ActiveRAFactory.java:104) at com.sun.enterprise.connectors.service.ResourceAdapterAdminServiceImpl.createActiveResourceAdapter(ResourceAdapterAdminServiceImpl.java:216) at com.sun.enterprise.connectors.ConnectorRuntime.createActiveResourceAdapter(ConnectorRuntime.java:352) at com.sun.enterprise.resource.naming.ConnectorObjectFactory.getObjectInstance(ConnectorObjectFactory.java:106) ... 29 more Caused by: java.lang.ClassNotFoundException: com.sun.gjc.spi.ResourceAdapter at java.net.URLClassLoader$1.run(URLClassLoader.java:200) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(URLClassLoader.java:188) at java.lang.ClassLoader.loadClass(ClassLoader.java:306) at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:276) at java.lang.ClassLoader.loadClass(ClassLoader.java:251) at com.sun.enterprise.connectors.ActiveRAFactory.createActiveResourceAdapter(ActiveRAFactory.java:96) ... 32 more Exception Description: Cannot acquire data source [BookstoreJNDI]. Internal Exception: javax.naming.NamingException: Lookup failed for 'BookstoreJNDI' in SerialContext ,orb'sInitialHost=localhost,orb'sInitialPort=3700 [Root exception is javax.naming.NamingException: Failed to look up ConnectorDescriptor from JNDI [Root exception is com.sun.appserv.connectors.internal.api.ConnectorRuntimeException: Error in creating active RAR]])

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Tony Berk
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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