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  • SQL SERVER – Creating All New Database with Full Recovery Model

    - by pinaldave
    Sometimes, complex problems have very simple solutions. Let us see the following email which I received recently. “Hi Pinal, In our system when we create new database, by default, they are all created with the Simple Recovery Model. We have to manually change the recovery model after we create the database. We used the following simple T-SQL code: CREATE DATABASE dbname. We are very frustrated with this situation. We want all our databases to have the Full Recovery Model option by default. We are considering the following methods; please suggest the most efficient one among them. 1) Creating a Policy; when it is violated, the database model can be fixed 2) Triggers at Server Level 3) Automated Job which goes through all the databases and checks their recovery model; if the DBA has not changed the model, then the job will list the Databases and change their recovery model Also, we have a situation where we need a database in the Simple Recovery Model as well – how to white list them? Please suggest the best method.” Indeed, an interesting email! The answer to their question, i.e., which is the best method to fit their needs (white list, default, etc)? It will be NONE of the above. Here is the solution in one line and also the easiest way: Just go to your Model database: Path in SSMS >> Databases > System Databases >> model >> Right Click Properties >> Options >> Recovery Model - Select Full from dropdown. Every newly created database takes its base template from the Model Database. If you create a custom SP in the Model Database, when you create a new database, it will automatically exist in that database. Any database that was already created before making changes in the Model Database will not be affected at all. Creating Policy is also a good method, and I will blog about this in a separate blog post, but looking at current specifications of the reader, I think the Model Database should be modified to have a Full Recovery Option. While writing this blog post, I remembered my another blog post where the model database log file was growing drastically even though there were no transactions SQL SERVER – Log File Growing for Model Database – model Database Log File Grew Too Big. NOTE: Please do not touch the Model Database unnecessary. It is a strict “No.” If you want to create an object that you need in all the databases, then instead of creating it in model database, I suggest that you create a new database called maintenance and create the object there. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, Readers Question, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Safely deploying changes to production servers

    - by oazabir
    When you deploy incremental changes on a production server, which is running and live all the time, you some times see error messages like “Compiler Error Message: The Type ‘XXX’ exists in both…”. Sometimes you find Application_Start event not firing although you shipped a new class, dll or web.config. Sometimes you find static variables not getting initialized and so on. There are so many weird things happen on webservers when you incrementally deploy changes to the server and the server has been up and running for several weeks. So, I came up with a full proof house keeping steps that we always do whenever we deploy some incremental change to our websites. These steps ensure that the web sites are properly recycled , cached are cleared, all the data stored at Application level is initialized. First of all you should have multiple web servers behind load balancer. This way you can take one server our of the production traffic, do your deployment and house keeping tasks like restarting IIS, and then put it back. Then you can do it for the second server and so on. This ensures there’s no outage for customer. If you can do it reasonable fast, hopefully customers won’t notice discrepancy between the servers some having new code and some having old code. You should only do this when your changes aren’t drastic. For ex, you aren’t delivering a complete revamped UI. In that case, some users hitting server1 with latest UI will suddenly get a completely different experience and then on next page refresh, they might hit server2 with old code and get a totally different experience. This works for incremental non-dramatic changes only.   During deployment you should follow these steps: Take server X out of load balancer so that it does not get any traffic. Stop all windows services on the server. Stop IIS. Delete the Temporary ASP.NET folders of all .NET versions incase you have multiple .NET versions running. You can follow this link. Deploy the changes. Flush any distributed cache you have, for ex, Velocity or Memcached. Start IIS. Start the windows services on the server. Warm up all websites by hitting major URLs on the websites. You should have some automated script to do this. You can use tinyget to hit some major URLs, especially pages that take a lot of time to compile. Read my post on keeping websites warm with zero coding. Put server X back to load balancer so that it starts receiving traffic. That’s it. It should give you a clean deployment and prevent unexpected errors. You should print these steps and hang on the desk of your deployment guys so that they never forget during deployment pressure.

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  • Do I need to contact a lawyer to report a GPL violation in software distributed on Apple's App Store?

    - by Rinzwind
    Some company is selling software through Apple's App Store which uses portions of code that I released publicly under the GPL. The company is violating the licensing terms in two ways, by (1) not preserving my copyright statement, and not releasing their code under the GPL license and (2) by distributing my GPL-licensed code through Apple's App Store. (The Free Software Foundation has made clear that the terms of the GPL and those of the App Store are incompatible.) I want to report this to Apple, and ask that they take appropriate action. I have tried mailing them to ask for more information about the reporting process, and have received the automated reply quoted below. The last point in the list of things one needs to provide, the “a statement by you, made under penalty of perjury,” sounds as if they mean some kind of specific legal document. I'm not sure. Does this mean I need to contact a lawyer just to file the report? I'd like to avoid going through that hassle if at all possible. (Besides an answer to this specific question, I'd welcome comments and experience reports from anyone who has already had to deal with a GPL violation on Apple's App Store.) Thank you for contacting Apple's Copyright Agent. If you believe that your work has been copied in a way that constitutes infringement on Apple’s Web site, please provide the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the site; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. For further information, please review Apple's Legal Information & Notices/Claims of Copyright Infringement at: http://www.apple.com/legal/trademark/claimsofcopyright.html To expedite the processing of your claim regarding any alleged intellectual property issues related to iTunes (music/music videos, podcasts, TV, Movies), please send a copy of your notice to [email protected] For claims concerning a software application, please send a copy of your notice to [email protected]. Due to the high volume of e-mails we receive, this may be the only reply you receive from [email protected]. Please be assured, however, that Apple's Copyright Agent and/or the iTunes Legal Team will promptly investigate and take appropriate action concerning your report.

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  • WebCenter Customer Spotlight: College of American Pathologists

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary College of American Pathologists Goes Live with OracleWebCenter - Imaging, AP Invoice Automation, and EBS Managed Attachment with Support for Imaging ContentThe College of American Pathologists (CAP), the leading organization of board-certified pathologists serving more then 18,000 physician members, 7,000 laboratories are accredited by the CAP, and approximately 22,000 laboratories are enrolled in the College’s proficiency testing programs. The business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application. The solution improves customer services turnaround time, provides better compliance and improves maintenance and management of the technology infrastructure. Company OverviewThe College of American Pathologists (CAP), celebrating 50 years as the gold standard in laboratory accreditation, is a medical society serving more than 17,000 physician members and the global laboratory community. It is the world’s largest association composed exclusively of board certified pathologists and is the worldwide leader in laboratory quality assurance. The College advocates accountable, high-quality, and cost-effective patient care. The more than 17,000 pathologist members of the College of American Pathologists represent board-certified pathologists and pathologists in training worldwide. More than 7,000 laboratories are accredited by the CAP, and approximately 23,000 laboratories are enrolled in the College’s proficiency testing programs.  Business ChallengesThe CAP business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application.  Bring more flexibility to systems and programs in order to adapt quickly Get a 360 degree view of the customer Reduce cost of running the business Solution DeployedWith the help of Oracle Consulting, the customer implemented Oracle WebCenter Content as the centralized E-Business Suite Document Repository.  The solution enables to capture, present and manage all unstructured content (PDFs,word processing documents, scanned images, etc.) related to Oracle E-Business Suite transactions and exposing the related content using the familiar EBS User Interface. Business ResultsThe CAP achieved following benefits from the implemented solution: Managed Attachment Solution Align with strategic Oracle Fusion Middleware platform Integrate with the CAP existing data capture capabilities Single user interface provided by the Managed Attachment solution for all content Better compliance and improved collaboration  Account Payables Invoice Processing Imaging Solution Automated invoice management eliminating dependency on paper materials and improving compliance, collaboration and accuracy A single repository to house and secure scanned invoices and all supplemental documents Greater management visibility of invoice entry process Additional Information CAP OpenWorld Presentation Oracle WebCenter Content Oracle Webcenter Capture Oracle WebCenter Imaging Oracle  Consulting

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  • Binary Search Tree Implementation

    - by Gabe
    I've searched the forum, and tried to implement the code in the threads I found. But I've been working on this real simple program since about 10am, and can't solve the seg. faults for the life of me. Any ideas on what I'm doing wrong would be greatly appreciated. BST.h (All the implementation problems should be in here.) #ifndef BST_H_ #define BST_H_ #include <stdexcept> #include <iostream> #include "btnode.h" using namespace std; /* A class to represent a templated binary search tree. */ template <typename T> class BST { private: //pointer to the root node in the tree BTNode<T>* root; public: //default constructor to make an empty tree BST(); /* You have to document these 4 functions */ void insert(T value); bool search(const T& value) const; bool search(BTNode<T>* node, const T& value) const; void printInOrder() const; void remove(const T& value); //function to print out a visual representation //of the tree (not just print the tree's values //on a single line) void print() const; private: //recursive helper function for "print()" void print(BTNode<T>* node,int depth) const; }; /* Default constructor to make an empty tree */ template <typename T> BST<T>::BST() { root = NULL; } template <typename T> void BST<T>::insert(T value) { BTNode<T>* newNode = new BTNode<T>(value); cout << newNode->data; if(root == NULL) { root = newNode; return; } BTNode<T>* current = new BTNode<T>(NULL); current = root; current->data = root->data; while(true) { if(current->left == NULL && current->right == NULL) break; if(current->right != NULL && current->left != NULL) { if(newNode->data > current->data) current = current->right; else if(newNode->data < current->data) current = current->left; } else if(current->right != NULL && current->left == NULL) { if(newNode->data < current->data) break; else if(newNode->data > current->data) current = current->right; } else if(current->right == NULL && current->left != NULL) { if(newNode->data > current->data) break; else if(newNode->data < current->data) current = current->left; } } if(current->data > newNode->data) current->left = newNode; else current->right = newNode; return; } //public helper function template <typename T> bool BST<T>::search(const T& value) const { return(search(root,value)); //start at the root } //recursive function template <typename T> bool BST<T>::search(BTNode<T>* node, const T& value) const { if(node == NULL || node->data == value) return(node != NULL); //found or couldn't find value else if(value < node->data) return search(node->left,value); //search left subtree else return search(node->right,value); //search right subtree } template <typename T> void BST<T>::printInOrder() const { //print out the value's in the tree in order // //You may need to use this function as a helper //and create a second recursive function //(see "print()" for an example) } template <typename T> void BST<T>::remove(const T& value) { if(root == NULL) { cout << "Tree is empty. No removal. "<<endl; return; } if(!search(value)) { cout << "Value is not in the tree. No removal." << endl; return; } BTNode<T>* current; BTNode<T>* parent; current = root; parent->left = NULL; parent->right = NULL; cout << root->left << "LEFT " << root->right << "RIGHT " << endl; cout << root->data << " ROOT" << endl; cout << current->data << "CURRENT BEFORE" << endl; while(current != NULL) { cout << "INTkhkjhbljkhblkjhlk " << endl; if(current->data == value) break; else if(value > current->data) { parent = current; current = current->right; } else { parent = current; current = current->left; } } cout << current->data << "CURRENT AFTER" << endl; // 3 cases : //We're looking at a leaf node if(current->left == NULL && current->right == NULL) // It's a leaf { if(parent->left == current) parent->left = NULL; else parent->right = NULL; delete current; cout << "The value " << value << " was removed." << endl; return; } // Node with single child if((current->left == NULL && current->right != NULL) || (current->left != NULL && current->right == NULL)) { if(current->left == NULL && current->right != NULL) { if(parent->left == current) { parent->left = current->right; cout << "The value " << value << " was removed." << endl; delete current; } else { parent->right = current->right; cout << "The value " << value << " was removed." << endl; delete current; } } else // left child present, no right child { if(parent->left == current) { parent->left = current->left; cout << "The value " << value << " was removed." << endl; delete current; } else { parent->right = current->left; cout << "The value " << value << " was removed." << endl; delete current; } } return; } //Node with 2 children - Replace node with smallest value in right subtree. if (current->left != NULL && current->right != NULL) { BTNode<T>* check; check = current->right; if((check->left == NULL) && (check->right == NULL)) { current = check; delete check; current->right = NULL; cout << "The value " << value << " was removed." << endl; } else // right child has children { //if the node's right child has a left child; Move all the way down left to locate smallest element if((current->right)->left != NULL) { BTNode<T>* leftCurrent; BTNode<T>* leftParent; leftParent = current->right; leftCurrent = (current->right)->left; while(leftCurrent->left != NULL) { leftParent = leftCurrent; leftCurrent = leftCurrent->left; } current->data = leftCurrent->data; delete leftCurrent; leftParent->left = NULL; cout << "The value " << value << " was removed." << endl; } else { BTNode<T>* temp; temp = current->right; current->data = temp->data; current->right = temp->right; delete temp; cout << "The value " << value << " was removed." << endl; } } return; } } /* Print out the values in the tree and their relationships visually. Sample output: 22 18 15 10 9 5 3 1 */ template <typename T> void BST<T>::print() const { print(root,0); } template <typename T> void BST<T>::print(BTNode<T>* node,int depth) const { if(node == NULL) { std::cout << std::endl; return; } print(node->right,depth+1); for(int i=0; i < depth; i++) { std::cout << "\t"; } std::cout << node->data << std::endl; print(node->left,depth+1); } #endif main.cpp #include "bst.h" #include <iostream> using namespace std; int main() { BST<int> tree; cout << endl << "LAB #13 - BINARY SEARCH TREE PROGRAM" << endl; cout << "----------------------------------------------------------" << endl; // Insert. cout << endl << "INSERT TESTS" << endl; // No duplicates allowed. tree.insert(0); tree.insert(5); tree.insert(15); tree.insert(25); tree.insert(20); // Search. cout << endl << "SEARCH TESTS" << endl; int x = 0; int y = 1; if(tree.search(x)) cout << "The value " << x << " is on the tree." << endl; else cout << "The value " << x << " is NOT on the tree." << endl; if(tree.search(y)) cout << "The value " << y << " is on the tree." << endl; else cout << "The value " << y << " is NOT on the tree." << endl; // Removal. cout << endl << "REMOVAL TESTS" << endl; tree.remove(0); tree.remove(1); tree.remove(20); // Print. cout << endl << "PRINTED DIAGRAM OF BINARY SEARCH TREE" << endl; cout << "----------------------------------------------------------" << endl; tree.print(); cout << endl << "Program terminated. Goodbye." << endl << endl; } BTNode.h #ifndef BTNODE_H_ #define BTNODE_H_ #include <iostream> /* A class to represent a node in a binary search tree. */ template <typename T> class BTNode { public: //constructor BTNode(T d); //the node's data value T data; //pointer to the node's left child BTNode<T>* left; //pointer to the node's right child BTNode<T>* right; }; /* Simple constructor. Sets the data value of the BTNode to "d" and defaults its left and right child pointers to NULL. */ template <typename T> BTNode<T>::BTNode(T d) : left(NULL), right(NULL) { data = d; } #endif Thanks.

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  • Closing the Gap: 2012 IOUG Enterprise Data Security Survey

    - by Troy Kitch
    The new survey from the Independent Oracle Users Group (IOUG) titled "Closing the Security Gap: 2012 IOUG Enterprise Data Security Survey," uncovers some interesting trends in IT security among IOUG members and offers recommendations for securing data stored in enterprise databases. "Despite growing threats and enterprise data security risks, organizations that implement appropriate detective, preventive, and administrative safeguards are seeing significant results," finds the report's author, Joseph McKendrick, analyst, Unisphere Research. Produced by Unisphere Research and underwritten by Oracle, the report is based on responses from 350 IOUG members representing a variety of job roles, organization sizes, and industry verticals. Key findings include Corporate budgets increase, but trailing. Though corporate data security budgets are increasing this year, they still have room to grow to reach the previous year’s spending. Additionally, more than half of respondents say their organizations still do not have, or are unaware of, data security plans to help address contingencies as they arise. Danger of unauthorized access. Less than a third of respondents encrypt data that is either stored or in motion, and at the same time, more than three-fifths say they send actual copies of enterprise production data to other sites inside and outside the enterprise. Privileged user misuse. Only about a third of respondents say they are able to prevent privileged users from abusing data, and most do not have, or are not aware of, ways to prevent access to sensitive data using spreadsheets or other ad hoc tools. Lack of consistent auditing. A majority of respondents actively collect native database audits, but there has not been an appreciable increase in the implementation of automated tools for comprehensive auditing and reporting across databases in the enterprise. IOUG RecommendationsThe report's author finds that securing data requires not just the ability to monitor and detect suspicious activity, but also to prevent the activity in the first place. To achieve this comprehensive approach, the report recommends the following. Apply an enterprise-wide security strategy. Database security requires multiple layers of defense that include a combination of preventive, detective, and administrative data security controls. Get business buy-in and support. Data security only works if it is backed through executive support. The business needs to help determine what protection levels should be attached to data stored in enterprise databases. Provide training and education. Often, business users are not familiar with the risks associated with data security. Beyond IT solutions, what is needed is a well-engaged and knowledgeable organization to help make security a reality. Read the IOUG Data Security Survey Now.

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  • MS Tech Ed 2011 Coming Soon

    - by sonam
    Microsoft Tech ed 2010 was a great success. Infact  Most of such conferences always provide a great place to meet other  technology enthusiasts and ofcourse,whats in the pipeline for future products of a company or field.. And yet again,MS Tech ed India is coming on 23-25 march  in Banglore,India.Well,the place is  ofcourse right suited for any IT/Computing conference.After all,Its Silicon Valley of India.. From Last year.I remember  a session by Harish about  “Building pure client side apps with  Jquery and Microsoft Ajax .” Here’s the video: http://live.viasilverlight.com/TechEdOnDemand/Breakouts/TheWebSimplified1/Session4/AjaxClientSideApps.wmv At that time only,I got to know that jquery is so easy to use for  ajax or client side templating.Though I prefer jquery over  Microsoft Ajax many folds.UpdatePanel  is Dead for sure in my view. I believe,Web forms will be dead sooner or later with ASP.Net  MVC  gaining share many folds.(TODO:Learn MVC). The new standard is surely:JQUERY . Between,Last years videos and ppt’s  are available to browse and download: http://microsoftteched.in/2010/downloads.aspx After going through Tech Ad 2011 session agendas : http://www.microsoft.com/india/teched2011/agenda.aspx Few of my personal choices to watch would be: Day 1: a) Identity And Access Control in the Cloud        b)Windows 7 at  Home:Digitizing your Home.(Sounds cool.)        c) And ofcourse,Jquery and MS ajax(Lets see if MS can do something that’s not already happening with their version Of Ajax).. Day 2:  a) Lap Around Silverlight 5 and Html 5 as I have heard some hot talks that html5 will kill Silverlight,(I don’t see it in near future though).        b) Html 5 more than “Html 5”…Google will be seeing this one. Day3: a) Cross Browser applications in Azure       b)VS 2010 sessions of automated testing azure apps etc. Windows Phone 7 sessions will surely be of more interest now after MS-Nokia Deal. Though,Personally,I would want atleast some worth of  sessions on MS  future in Robotics,AI.Perhaps  I am looking at wrong place..(When is PDC?) And Since,Bill Gates  consider Robotics as the next big thing, Refer  this one : http://www.cs.virginia.edu/robins/A_Robot_in_Every_Home.pdf  I am sure,they wont loose this new hot spot to competitors,  like how google rules in Online  Search now.Robotics and AI will surely provide a big battlefield  for future.See,What IBM is doing with IBM Watson. OR see this, http://www.sciencedaily.com/releases/2011/02/110218083711.htm this is cool only if you can control your mind.Atleast,I’ll prefer regular driving (I would devote my mind seeing  people,places which we see on road).thats what jouney makes “cool”.:P.

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  • WebLogic Partner Community Newsletter June 2013

    - by JuergenKress
    Dear WebLogic Partner Community member, This month newsletter contains tons of Java material with the availability of Java EE7! Including many articles in the May/June Java Magazine and the Duke Award nomination! Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the WebLogic Server 12c Certified Implementation Specialist  or ADF 11g Certified Implementation Specialist you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a WebLogic and ADF Specialization you can request a nice plaque for your office. Summer time is training time – make sure you attend our Fusion Middleware Summer Camps or one of our upcoming Exalogic Implementation Workshop by PTS in Spain, Turkey and Middle East. For those who can not make it we offers plenty of online courses like the New ADF Academy. Or the webcast The value of Engineered Systems for SAP. At our WebLogic Community Workspace (WebLogic Community membership required) you can find Engineered Systems Strategy presentation. Thanks to the community for all the WebLogic best practice papers and tools like Automated provision of Oracle Weblogic Server Platform & Frank’s Coherence videos on YouTube & Create and deploy applications on the Oracle Java Cloud & WebLogic Application redeployment using shared libraries - without downtime & Oracle Traffic Director. The first tests deployments for WebLogic on Oracle Database Appliance are on the way, thanks to all who are their experience: Sizing & Configuration and Traffic Director. Virtualised Oracle Database Appliance Proof of Concept - #1 Planning from Simon Haslam. Would be great if you can also share your experience via twitter @wlscommunity! In the ADF section of the newsletter you find Tuning Application Module Pools and Connection Pools & List View - Cool Looking ADF PS6 Component for Collections & Insider Essential & User Interface & Skinning & Oracle Forms to ADF Modernization reference. Great summer time! Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsJune2013 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Why do some user agents have spam urls in them?

    - by Erx_VB.NExT.Coder
    If you go to (say) the last 100 entries (visits) to the botsvsbrowsers.com website (exact link, feel free to take a look: http://www.botsvsbrowsers.com/recent/listings/index.html ), you'd notice that almost every User Agent that has the keywords "Opera" and "Presto" inside them, will almost certainly have a web link (URL/Web Address) inside it, and it won't just be a normal web address, but a HTML anchor tag/link to that address. Why is this so, I could not even find a single discussion about it on the internet, nowhere, I tried varying my search terms many times. If the user agent contains the words "Opera" and "Presto" it doesnt mean it will have this weblink, but it means there is about an 80% change that it will. A typical anchor tag/link inside a user agent will look like this: Mozilla/4.0 <a href="http://osis-uk.co.uk/disabled-equipment">disability equipment</a> (Windows NT 5.1; U; en) Presto/2.10.229 Version/11.60 If you check it out at the website, http://www.botsvsbrowsers.com/recent/listings/index.html you will notice that the back and forward arrows are in there unescaped format. This isn't just true for botsvsbrowsers, but several other user agent listing sites. I'm really confused and feel line I'm in a room full of 10,000 people and am the only one seeing this ghost :). If I'm doing statistical analysis, should I include or exclude this type of user agent from my listing (ie: are these just normal users who've set their user agents to attempt to drive some traffic to their sites as they browser the web), or is there something else going on? The fact that it is so consistent in terms of its format leads me to believe that it is an automated process (the setting or alteration of the user agent) so I cannot decide or understand the process by which this change is made (I know how to change a user agent), but unsure which program or facility is doing this, especially since it is exclusive to Opera (Presto) user agents that are beyond I think an 8 or 9 point something browser version. I've run some statistical tests, parsing entries from all over the place, writing custom programs, to get a better understanding of this. Keep in mind that I see normal URL's in user agents infrequently, they are just text such as +http://www.someSite.com appended to a user agent normally, especially if its a crawler or bot it provided its service URL, this is normal and isnt done with an embedded link (A HREF=) etc, so I'm not talking about "those".

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  • Do you care about your Oracle System Support experience?

    - by user12244613
    It has been a while since I blogged about Systems Support within Oracle. I want to take this opportunity to raise awareness of how Oracle is communicating out to its systems customers. Previously every item to be communicated was sent independently via an email message however, not all messages appear to be being getting the attention they require. In an effort to ensure Oracle is reaching all of our Sun and Oracle System customers, we have created the Oracle Systems Support Newsletter. This monthly newsletter will have a summary of customer support relevant information for you to use and will cover topics that impact your support experience. For example: 1. Did you know that sending explorer content to email addresses with @sun.com is going away soon? For more information, review the Document 1362484.1 2. Are you an Auto Service Request (ASR) user? If yes, here are the latest changes: · ASR Manager accepts My Oracle Support User Name (email address) and password. [Doc ID 1345484.1] · ASR IP Address for secure file transfer has changed [Doc ID 1338575.1] · ASR No Heartbeat Status - Find out how to resolve [Doc ID 1346328.1] 3. Did you notice we have changed the Service Request options for Hardware and introduced a new problem category called “Automated Diagnosis”? This service streamlines the data you send in and then automatically provides an update of known issues found in your My Oracle Support Service Request. This feature also fast tracks hardware failures by sending parts as soon as the data is analyzed. Have you used this new feature? If yes tell us about it – take the 5minute survey 4. Are you being proactive or are you still ‘fire fighting’ in the reactive mode? If you are being proactive for your Oracle System products you might have used Oracle Sun System Analysis. Did you finding this helpful? Can we improve it? You tell us, take the 5minute survey 5. Are you aware that if you attach files to your Service Request it enables the support engineer to start work straight away? For a summary of products and files review the Newsletter. 6. Are you struggling to find patches or firmware or product downloads? If yes, these types of issues are all addressed in the Newsletter. If this is the type of information you want to know about each month, then take time to read the Newsletter link and bookmark it in My Oracle Support so you can stay informed. Thanks for your time.

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  • Build Dependencies and Silverlight 4

    - by Kyle Burns
    At my current position, I’ve been doing quite a bit of Silverlight development and have also been working with TFS2010 build services to enable continuous integration.  One of the critical pieces of a successful continuous build setup (and also one of the benefits of having one) is that the build system should be able to “get latest” against the source repository and immediately build with no errors.  This can break down both in an automated build scenario and a “new guy” scenario when the solution has external dependencies that may not be present in the build environment. The method that I use to address the dependency issue is to store all of the binaries upon which my solution depends in a folder under the solution root called “Reference Items”.  I keep this folder as part of the solution and check all of the binaries into source control so when I get the latest version of the solution from source control all of the binaries are downloaded to my machine as well and gets me closer to the ideal where a new developer installs the development IDE, get latest and can immediately build and run unit tests before jumping into coding the feature of the day. This all sounds pretty good (and it is), but a little while back I ran into one of those little hiccups that requires a little manual intervention.  The issue that I ran into is that with Silverlight (at least version 4), the behavior of the “Add Reference” command when adding reference to a DLL that is present in the GAC is to omit the HintPath element that it includes with regular .Net projects, so even if the DLL is setting in the Reference Items folder and downloaded to the build machine it cannot be found at compile time and the build will fail. To work around this behavior, you need to be comfortable editing the XML project files generated by Visual Studio (in my case this is typically a .csproj file).  Simply open the project file in your favorite text editor, find the Reference element that refers to the component, and modify the XML to include the HintPath.  Here’s a before and after example of the component that ultimately led me to the investigation behind this post: Before: <Reference Include="Telerik.Windows.Controls, Version=2011.2.920.1040, Culture=neutral, PublicKeyToken=5803cfa389c90ce7, processorArchitecture=MSIL" /> After: <Reference Include="Telerik.Windows.Controls, Version=2011.2.920.1040, Culture=neutral, PublicKeyToken=5803cfa389c90ce7, processorArchitecture=MSIL">       <HintPath>..\Reference Items\Telerik.Windows.Controls.dll</HintPath>     </Reference>

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  • Oracle's Integrated Systems Management and Support Experience

    - by Scott McNeil
    With its recent launch, Oracle Enterprise Manager 11g introduced a new approach to integrated systems management and support. What this means is taking both areas of IT management and vendor support and combining them into one integrated comprehensive and centralized platform. Traditional Ways Under the traditional method, IT operational teams would often focus on running their systems using management tools that weren’t connected to their vendor’s support systems. If you needed support with a product, administrators would often contact the vendor by phone or visit the vendor website for support and then log a service request in order to fix the issues. This method was also very time consuming, as administrators would have to collect their software configurations, operating systems and hardware settings, then manually enter them into an online form or recite them to a support analyst on the phone. For the vendor, they had to analyze all the configuration data to recreate the problem in order to solve it. This approach was very manual, uncoordinated and error-prone where duplication between the customer and vendor frequently occurred. A Better Support Experience By removing the boundaries between support, IT management tools and the customer’s IT infrastructure, Oracle paved the way for a better support experience. This was achieved through integration between Oracle Enterprise Manager 11g and My Oracle Support. Administrators can not only manage their IT infrastructure and applications through Oracle Enterprise Manager’s centralized console but can also receive proactive alerts and patch recommendations right within the console they use day-in-day-out. Having one single source of information saves time and potentially prevents unforeseen problems down the road. All for One, and One for All The first step for you is to allow Oracle Enterprise Manager to upload configuration data into Oracle’s secure configuration repository, where it can be analyzed for potential issues or conflicts for all customers. A fix to a problem encountered by one customer may actually be relevant to many more. The integration between My Oracle Support and Oracle Enterprise Manager allows all customers who may be impacted by the problem to receive a notification about the fix. Once the alert appears in Oracle Enterprise Manager’s console, the administrator can take his/her time to do further investigations using automated workflows provided in Oracle Enterprise Manager to analyze potential conflicts. Finally, administrators can schedule a time to test and automatically apply the fix to all the systems that need it. In the end, this helps customers maintain their service levels without compromise and avoid experiencing unplanned downtime that may result from potential issues or conflicts. This new paradigm of integrated systems management and support helps customers keep their systems secure, compliant, and up-to-date, while eliminating the traditional silos between IT management and vendor support. Oracle’s next generation platform also works hand-in-hand to provide higher quality of service to business users while at the same time making life for administrators less complicated. For more information on Oracle’s integrated systems management and support experience, be sure to visit our Oracle Enterprise Manager 11g Resource Center for the latest customer videos, webcast, and white papers.

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  • Evaluating Scrum - is it okay to have people with multiple roles in a Scrum team?

    - by Wayne M
    I'm evaluating some Agile-style methodologies for possible introduction to my team. With Scrum, is it allowable to have the same person perform multiple roles? We have a small team of four developers and a web designer; we don't really have a lead (I fulfill this role), QA testers or business analysts, and all of our development tasks come from the CIO. Automated testing is seen as a total waste of time, and everything focuses on speed and not quality. What will happen is the CIO will come up with a development task (whether a feature or a bug) and give it to a developer (not to the whole team, to an individual, often in private or out of the blue) who is then expected to get it completed. The CIO doesn't gather requirements beyond the initial idea (and this has bitten us before as we'll implement something only to find out that none of the end users can use the feature, because they weren't consulted or even informed about it before we developed it, and in a panic we'll be told to revert the change) but requires say in/approval of everything that we do. First things first, is a Scrum style something to consider to introduce some standards and practices? From reading, Scrum seems to rely on a bit more trust and communication and focuses more on project management than on development, which is something we are completely devoid of as we don't have any semblance of project management at present. Second, if it can work is it unreasonable for someone, let's say myself, to act as both ScrumMaster and a developer? Or for a developer to also be the Product Owner (although chances are this will be the CIO, who isn't a developer)? I realize the Scrum Master and the Product Owner should be different people but at the same time I don't think we have anyone who has the qualities of a Product Owner (chances are it would turn into a "I need all these stories, I don't care how but get it done" type of deal and/or any freeze would be unfrozen on a whim). It seems to me that I might need to pick and choose pieces of Scrum/XP/Lean to compensate for how things are done currently, as it's highly unlikely that the mentality can be changed; for instance Pair Programming would never fly (seen as a waste, you get half the tasks done if you need two people for everything), TDD would be a hard sell, but short cycles would be welcomed.

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  • 2011 - ALMs for your development team and the people they work with.

    - by David V. Corbin
    Welcome to 2011, it is already shaping up to be a very exciting year. The title of the post is not about charitable giving, although that is also a great topic. Application Lifecycle Management and the Systems that support the environment is, and 2011 will be a year where I expect many teams to invest heavily in this area. For those not familiar with ALM, it can be simplified down to "A comprehensive view of all of the iteas, requirements, activities and artifacts that impact an application over the course of its lifecycle, from concept until decommissioning". Obviously, this encompases a large number of different areas even for relatively small and medium sized projects. In recent years, many teams have adapted methodoligies which address individual aspects of this; but the majority of this adoption has resulted in "islands of improvement" rather than the desired comprehensive outcome...Until now! Last year Microsoft released Team Foundation Server 2010 along with Visual Studio 2010 Ultimate Edition, and with these two in combination the situation has drastically changed. At last there is a single environment that is capable of handling all aspects of ALM, and is also capable of dealing with migration and integration with existing systems to make the transition to a single solution much easier. Thse possibilities (and practicalities) are nothing short of amazing, Architecture thru Testing integration? YES. Being able to correlate specific requirement items (and their history) to actual code (and code history)? YES. Identification of which tests will be potentially impacted by a given code change? YES. Resiliant Automated Testing of User Interfaces? YES. Automatic Deployment Management? YES. Integraton Level testing as part of (designated) Builds? YES. I could easily double or triple the above list, but these items should be enough to get you thinking about the "pain points" your team and organization currently face and the fact that there IS a way to relieve the pain. Over the course of the year, I am hoping to bring together some of the "best of breed" information, along with hosting (and participating in) discussions with various experts in the field. There are already a number of groups (including many on LinkedIn) that have an ALM focus, and I encourage everyone out to check them out. I will be posting a list of the ones I find most helpful in the not too distant future. As I said at the beginning, 2011 is shaping up to be a very interesting (and productive) year. Why wait to start investigating and adopting ALM? ps: For those interested in becoming an "Alms Giver" in the charitable sense, I highly recommend checking out GiveCamp. A group of developers, designers and others get together to create a solution for a charity in just under 48 hours. I will be attending the GiveCamp in New York City on Jan 14-16, more information is available at nycgivecamp.org/

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  • CAM v2.0 ships – all new foundation version

    - by drrwebber
    The latest release of the CAM editor toolset is now available on Sourceforge.net – search NIEM. In this all new version the support from Oracle has enabled a transformation of the editor underpinning Java framework and results in 3x performance improvement and 50% better memory utilization. The result of nearly six months of improvements are catalogued in the release notes. http://sourceforge.net/projects/camprocessor/files/CAM%20Editor/Releases/2.0/CAM_Editor_2-0_Release_Notes.pdf/download However here I’d like to talk about the strategic vision and highlight specific new go to features that make a difference for exchange schema designers and with a focus on the NIEM community. So why is this a foundation version? Basically the new drag and drop designer tool allows you to tailor your own dictionary collection of components and then simply select and position those into your resulting exchange structure. This is true global reuse enabled from a canonical domain dictionary collection. So instead of grappling with XSD Schema syntax, or UML model nuances – this is straightforward direct WYSIWYG visual engineering – using familiar sets of business components. Then the toolkit writes the complex XSD Schema for you, along with test samples, documentation, XMI/UML models, Mindmaps and more. So how do you get a set of business components? The toolkit allows you to harvest these from existing schema collections or enterprise data models, or as in the case of NIEM, existing domain dictionary collections. I’ve been using this for the latest IEEE/OASIS/NIST initiative on a Common Data Format (CDF) for elections management systems. So you can download those from OASIS and see how this can transform how you build actual business exchanges – improving the quality, consistency and usability – and dramatically allowing automated generation of artifacts you only dreamed of before – such as a model of your entire major exchange collection components. http://www.oasis-open.org/committees/documents.php?wg_abbrev=election So what we have here is a foundation version – setting the scene and the basis for changing how people can generate and manage information exchanges. A foundation built using the OASIS CAM standard combined with aspects of the NIEM Naming and Design Rules and the UN/CEFACT Core Components specifications and emerging work on OASIS CIQ name and address and ANSI/ISO code list schema. We still have a raft of work to do to integrate this into SOA best practices and extend the dictionary capabilities to assist true community development. Answering questions such as: - How good is my canonical component collection? - How much reuse is really occurring? - What inconsistencies and extensions are there in the dictionary components? Expect us to begin tackling these areas now that the foundation is in place. The immediate need is to develop training and self-start materials – so we will be focusing there for the next couple of months and especially leading up to the IJIS industry event in July in New Jersey, and the NIEM NTE event in August in Philadelphia. http://sourceforge.net/projects/camprocessor

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  • Automate RAC Cluster Upgrades using EM12c

    - by HariSrinivasan
    One of the most arduous processes  in DB maintenance is upgrading Databases across major versions, especially for complex RAC Clusters.With the release of Database Plug-in  (12.1.0.5.0), EM12c Rel 3 (12.1.0.3.0)  now supports automated upgrading of RAC Clusters in addition to Standalone Databases. This automation includes: Upgrade of the complete Cluster across the nodes. ( Example: 11.1.0.7 CRS, ASM, RAC DB  ->   11.2.0.4 or 12.1.0.1 GI, RAC DB)  Best practices in tune with your operations, where you can automate upgrade in steps: Step 1: Upgrade the Clusterware to Grid Infrastructure (Allowing you to wait, test and then move to DBs). Step 2: Upgrade RAC DBs either separately or in group (Mass upgrade of RAC DB's in the cluster). Standard pre-requisite checks like Cluster Verification Utility (CVU) and RAC checks Division of Upgrade process into Non-downtime activities (like laying down the new Oracle Homes (OH), running checks) to Downtime Activities (like Upgrading Clusterware to GI, Upgrading RAC) there by lowering the downtime required. Ability to configure Back up and Restore options as a part of this upgrade process. You can choose to : a. Take Backup via this process (either Guaranteed Restore Point (GRP) or RMAN) b. Set the procedure to pause just before the upgrade step to allow you to take a custom backup c. Ignore backup completely, if there are external mechanisms already in place.  High Level Steps: Select the Procedure "Upgrade Database" from Database Provisioning Home page. Choose the Target Type for upgrade and the Destination version Pick and choose the Cluster, it picks up the complete topology since the clusterware/GI isn't upgraded already Select the Gold Image of the destination version for deploying both the GI and RAC OHs Specify new OH patch, credentials, choose the Restore and Backup options, if required provide additional pre and post scripts Set the Break points in the procedure execution to isolate Downtime activities Submit and track the procedure's execution status.  The animation below captures the steps in the wizard.  For step by step process and to understand the support matrix check this documentation link. Explore the functionality!! In the next blog, will talk about automating rolling Upgrades of Databases in Physical Standby Data Guard environment using Transient Logical Standby.

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  • Business Choices and Evony

    - by Robert May
    Recently, I’ve been playing a game called Evony, and I finally decided to quit the game and thought I should warn others who might be tempted.  I also find a lot of insight with this game as an example.  A few of the companies that I’ve worked with or worked for have been like this and they are NOT good places to be. Evony is a joke designed to milk as much money out of people as possible.  As a professional software developer who mentors teams on how to build better software, here's what I see: They obviously offshore all development and have little oversight over that offshore development, and they probably have a small team at that.  Evidenced by the poor grammar throughout the game. They're seeking to maximize revenue and pushing to do as little development as possible, which would mean a small team. They're horribly understaffed in the customer support department as evidenced by never replying to this forum and never responding to bug reports or help requests (I've had one open with no response AT ALL for over a month . . .) They have way inadequate testing, no CI, and probably no automated unit tests.  You can see this by the poor grammar throughout the game and the type of bugs that show up. They aren't following a formal development process (no Agile, Waterfall, or anything else) as evidenced by their lack of predictable release cycle and lack of visibility. I'm guessing that the internal code base is terrible, otherwise, there wouldn't be an "Age II" that had nothing more than a new visual interface and a few rule tweaks.  This is also evidenced by the itty bitty scope of bug fixes and their inability to really fix bugs. Their Architect sucks.  Really, 42k user is all you can handle on a single server?  Could you REALLY not come up with a better way to scale to handle users?  They've built isolated worlds, instead of a single continuous world. Back to milking people for money--to really progress, you have to spend money. All of this adds up to knowing, deliberate actions on the part of management.  They CHOOSE to do this (like AOL choosing to send more discs instead of improve quality). So, what can we learn? This game will never really improve, since the bosses don't care, they're only in it for the money. The game will never have good support.  Again, the owners don't care. Giving them money only perpetuates this scam (and yes, I've given them money, way too much money. :() They don't care if you quit.  There's a new sucker born every day. Don't EVER go to work for them.  I've worked both with and for people like this and the culture is NEVER good. Ah well. Technorati Tags: Evony

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  • Introducing Windows Azure Mobile Services

    - by Clint Edmonson
    Today I’m excited to share that the Windows Azure Mobile Services public preview is now available. This preview provides a turnkey backend cloud solution designed to accelerate connected client app development. These services streamline the development process by enabling you to leverage the cloud for common mobile application scenarios such as structured storage, user authentication and push notifications. If you’re building a Windows 8 app and want a fast and easy path to creating backend cloud services, this preview provides the capabilities you need. You to take advantage of the cloud to build and deploy modern apps for Windows 8 devices in anticipation of general availability on October 26th. Subsequent preview releases will extend support to iOS, Android, and Windows Phone. Features The preview makes it fast and easy to create cloud services for Windows 8 applications within minutes. Here are the key benefits:  Rapid development: configure a straightforward and secure backend in less than five minutes. Create modern mobile apps: common Windows Azure plus Windows 8 scenarios that Windows Azure Mobile Services preview will support include:  Automated Service API generation providing CRUD functionality and dynamic schematization on top of Structured Storage Structured Storage with powerful query support so a Windows 8 app can seamlessly connect to a Windows Azure SQL database Integrated Authentication so developers can configure user authentication via Windows Live Push Notifications to bring your Windows 8 apps to life with up to date and relevant information Access structured data: connect to a Windows Azure SQL database for simple data management and dynamically created tables. Easy to set and manage permissions. Pricing One of the key things that we’ve consistently heard from developers about using Windows Azure with mobile applications is the need for a low cost and simple offer. The simplest way to describe the pricing for Windows Azure Mobile Services at preview is that it is the same as Windows Azure Websites during preview. What’s FREE? Run up to 10 Mobile Services for free in a multitenant environment Free with valid Windows Azure Free Trial 1GB SQL Database Unlimited ingress 165MB/day egress  What do I pay for? Scaling up to dedicated VMs Once Windows Azure Free Trial expires - SQL Database and egress     Getting Started To start using Mobile Services, you will need to sign up for a Windows Azure free trial, if you have not done so already.  If you already have a Windows Azure account, you will need to request to enroll in this preview feature. Once you’ve enrolled, this getting started tutorial will walk you through building your first Windows 8 application using the preview’s services. The developer center contains more resources to teach you how to: Validate and authorize access to data using easy scripts that execute securely, on the server Easily authenticate your users via Windows Live Send toast notifications and update live tiles in just a few lines of code Our pricing calculator has also been updated for calculate costs for these new mobile services. Questions? Ask in the Windows Azure Forums. Feedback? Send it to [email protected].

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  • TalkTalk Business Succeeds with Engaging Conversations on an Eloqua platform

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 “Everybody from online, CRM and data, channel management, communications, and content had to pull together to deliver one campaign and Eloqua was the glue that held it all together.” says Paul Higgins, Marketing Director, TalkTalk Business (UK, telco) in this 2'23 video. Challenges Nurturing multiple sales channels with very diverse customers. Generating leads qualified to a very high standard. Engaging a fatigued and apathetic target audience. Positioning the brand as industry thought leaders. Solutions “What’s Your Business Grade?” campaign Eloqua automated email nurture strategy Eloqua Partner Network – Stein IAS Results ROI of 20:1. 40% uplift in sales opportunities in the smaller end with a 25% reduction in costs. 20–25% increase in sales qualified leads for mid-market, corporate, and enterprise customer sets. Open rate highs of 61.84% and click to open highs of 15.97%. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Single Responsibility Principle Implementation

    - by Mike S
    In my spare time, I've been designing a CMS in order to learn more about actual software design and architecture, etc. Going through the SOLID principles, I already notice that ideas like "MVC", "DRY", and "KISS", pretty much fall right into place. That said, I'm still having problems deciding if one of two implementations is the best choice when it comes to the Single Responsibility Principle. Implementation #1: class User getName getPassword getEmail // etc... class UserManager create read update delete class Session start stop class Login main class Logout main class Register main The idea behind this implementation is that all user-based actions are separated out into different classes (creating a possible case of the aptly-named Ravioli Code), but following the SRP to a "tee", almost literally. But then I thought that it was a bit much, and came up with this next implementation class UserView extends View getLogin //Returns the html for the login screen getShortLogin //Returns the html for an inline login bar getLogout //Returns the html for a logout button getRegister //Returns the html for a register page // etc... as needed class UserModel extends DataModel implements IDataModel // Implements no new methods yet, outside of the interface methods // Haven't figured out anything special to go here at the moment // All CRUD operations are handled by DataModel // through methods implemented by the interface class UserControl extends Control implements IControl login logout register startSession stopSession class User extends DataObject getName getPassword getEmail // etc... This is obviously still very organized, and still very "single responsibility". The User class is a data object that I can manipulate data on and then pass to the UserModel to save it to the database. All the user data rendering (what the user will see) is handled by UserView and it's methods, and all the user actions are in one space in UserControl (plus some automated stuff required by the CMS to keep a user logged in or to ensure that they stay out.) I personally can't think of anything wrong with this implementation either. In my personal feelings I feel that both are effectively correct, but I can't decide which one would be easier to maintain and extend as life goes on (despite leaning towards Implementation #1.) So what about you guys? What are your opinions on this? Which one is better? What basics (or otherwise, nuances) of that principle have I missed in either design?

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  • Maximum Availability with Oracle GoldenGate

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle Database offers a variety of built-in and optional products for maximum availability, and it is well known for its robust high availability and disaster recovery solutions. With its heterogeneous, real-time, transactional data movement capabilities, Oracle GoldenGate is a key part of the Maximum Availability Architecture for Oracle Database. This week on Thursday Dec. 13th we will be presenting in a live webcast how Oracle GoldenGate fits into Oracle Database Maximum Availability Architecture (MAA). Joe Meeks from the Oracle Database High Availability team will discuss how Oracle GoldenGate complements other key products within MAA such as Active Data Guard. Nick Wagner from GoldenGate PM team will present how to upgrade to latest Oracle Database release without any downtime. Nick will also cover 2 new features of  Oracle GoldenGate 11gR2:  Integrated Capture for Oracle Database and Automated Conflict Detection and Resolution. Nick will provide in depth review of these new features with examples. Oracle GoldenGate also offers maximum availability for non-Oracle databases, such as HP NonStop, SQL Server, DB2 (LUW, iSeries, or zSeries) and more. The same robust, reliable real-time, bidirectional data movement capabilities apply to all supported databases.  I'd like to invite you to join us on Thursday Dec. 13th 10am PT/1pm ET to hear from the product experts on how to use GoldenGate for maximizing database availability and to ask your questions. You can find the registration link below. Webcast: Maximum Availability with Oracle GoldenGate Thursday Dec. 13th 10am PT/1pm ET Look forward to another great webcast with lots of interaction with the audience. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • Do you know about the Visual Studio 2010 Database Projects Guidance?

    - by Martin Hinshelwood
    Early on in the Team System (now Visual Studio ALM) cycle a new product surfaced within Team System that was affectionately called “Data Dude”, but had the more formal name of “Visual Studio 2005 Team Edition for Database Professionals”. The purpose of this product was to try and make the database a “first class citizen” in the development world. Those that started using Visual Studio 2005 Team Edition for Database Professionals (Data Dude) loved it, but everyone else did not get it. The capabilities were a little patchy, but the one thing it did bring to the party was the ability to put your database schema under source control. This was revolutionary as previously your DBA sat as far away from the team as possible, and usually in a dark cupboard, now they could partake of all the goodness of Version Control, Work Item Tracking and automated builds. The problem was that the understanding required to manage these projects was very different to that needed previously. Then the Visual Studio ALM Rangers got a hold of it…and produced some of the best guidance available. Figure: Download the guidance from http://vsdatabaseguide.codeplex.com/ This guidance discusses scenarios and approaches of using the Database Projects in Visual Studio 2010 to help you use the tools more effectively and maximize their value to your organization This guidance is focused on these five areas: Solution and Project Management Source Code Control and Configuration Management Integrating External Changes with the Project System Build and Deployment Automation with Visual Studio Database Projects Database Testing and Deployment Verification Each of these areas has common guidance, usage scenarios, hands on labs, and lessons learned from real world engagements and the community discussions.   The guidance is broken down into three packages: Guidance documentation Hands-on-lab (HOL) documentation note: The documentation is available in XPS-only format packages or complete XPS,PDF,DOCX format packages HOL Package If you need assistance and no one else can help, then you may need to call the Visual Studio ALM Rangers. The Visual Studio ALM Rangers have the mission to provide out of band solutions for missing features or guidance. They are supported by Microsoft Product Group, Microsoft Consulting Services, Microsoft Most Valued Professionals (MVPs) and technical specialists from technology communities around the globe, giving you a real-world view from the field, where the technology has been tested and used. For more information on the Rangers please visit http://msdn.microsoft.com/en-us/vstudio/ee358786.aspx and for more a list of other Rangers projects please see http://msdn.microsoft.com/en-us/vstudio/ee358787.aspx.

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  • WebCenter Customer Spotlight: American Home Mortgage

    - by Michelle Kimihira
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provides services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans. AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help investors make informed decisions more quickly and automated much of the investor approval process AHMSI reduced the time needed to process loan modification from approximately 30 days to one week.  UsingOracle WebCenter Content AHMSI can now share strategic & sensitive content in compliance with the various governance regulations.  Company OverviewAmerican Home Mortgage Servicing Inc. provides services to homeowners and loan investors. Whether a borrower holds a traditional, Alt-A, payment option, or subprime loan, the company's highly trained experts are committed to providing high levels of service as they work to address each customer's needs. AHMSI also carefully manages the loan portfolios of investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.  Challenges AHMSI’s biggest challenge was to improve security by minimizing the use of e-mail and FTP sites to share sensitive mortgage loan data with third parties, including estate investors.  Solutions AHMSI implemented Oracle WebCenter Suite to deploy a public-facing Web portal, enabling authorized external users to view content stored on the content server and Oracle WebCenter Content  to create a secure storage area for daily, weekly, and monthly reports. They leveraged the standard group spaces in Oracle WebCenter Portal to enable business users to collaborate more effectively.  Results By automating much of the investor approval process, they reduced the time needed to process loan modifications from approximately 30 days to one week and greatly minimized the use of e-mail and FTP sites to share information. Investors can now view supporting materials including real-time loan information and call center data to help them make more informed decisions more quickly.  The implemented solution complies with various government regulations in dealings with real estate investors.  “To maintain our commitment to providing customers with the highest possible levels of services while creating a competitive advantage for our business, we needed to be able to share strategic and sensitive content in a safe and secure manner. With Oracle WebCenter, we have a flexible and modern user experience platform that allows us to securely, reliably and efficiently manage our portfolio of sensitive data and share it with our business partners. This not only helps ensure compliance with various government regulations, it accelerates processes and supports more informed decision making.” Vince Holt, Manager, Application Management, American Home Mortgage Servicing, Inc.  Additional Information AHMSI Customer Snapshot  Oracle WebCenter Suite Oracle WebCenter Content Oracle WebCenter Portal Oracle Fusion Middleware

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • What are the drawbacks of sending XML to browsers and let them apply XSLT?

    - by MainMa
    Context Working as a freelance developer, I often made websites completely based on XSLT. In other words, on every request, an XML file is generated, containing everything we need to know about the page content: the name of the user currently logged in, the top menu entries, if this menu is dynamic/configurable, the text to display in a specific area of the page, etc. Then XSL process (caches, etc.) it to HTML/XHTML page to send to the browser. It has a good point to make it easier to create small-scale websites, especially with PHP. It is a sort of template engine, but which I prefer to other template engines because it's much more powerful than most of template engines, and because I know it better and like it. It is also possible, when need, to give an access to raw XML data on demand for an automated access, without the need to create separate APIs. Of course, it will fail completely on any medium-scale or large-scale website, since, even with good caching techniques, XSL still degrades overall website performance and requires more CPU serverside. Question Modern browsers have the ability to take an XML file and to transform it with an associated XSL file declared in XML like <?xml-stylesheet href="demo.xslt" type="text/xsl"?>. Firefox 3 can do it. Internet Explorer 8 can do it too. It means that it is possible to migrate XSL processing from the server to the client side for 50% of users (according on browser statistics on several websites where I may want to implement this). It means that those 50% of users will receive only the XML file at each request, thus reducing their and server's bandwidth (XML file being much shorter than its processed HTML analog), and reducing server's CPU usage. What are the drawbacks of this technique? I thought about several ones, but it doesn't apply in this situation: Difficult implementation and the need to choose, based on the browser request, when to send raw XML and when to transform it to HTML instead. Obviously, the system will not be much more difficult then the actual one. The only change to make is to add XSL file link to every XML, and to add a browser check. More IO and bandwidth usage, since the XSLT file will be downloaded by the browsers, instead of being cached by the server. I don't think it will be a problem, since XSLT file will be cached by the browsers (like images, or CSS, or JavaScript files are cached actually). Possibly some problems on client side, like maybe problems when saving a page in some browsers. Difficulty to debug code: it is impossible to obtain an HTML source the browser is actually using, since the only displayed source is the downloaded XML. On the other hand, I rarely go look at HTML code on client side, and in most cases, it is unusable directly (whitespace being removed).

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