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  • ActivePerl 5.12

    With Perl 5.12 completed, ActiveState releases business and community editions of its software ActiveState - Perl - Languages - Programming - Win32

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  • Donald Farmer comes to SQLBits

    What do medieval archaeology, fish farming, Southwestern University of Chongqing and Microsoft Business Intelligence have in common? If you know, you should tell Donald Farmer, because he has been deeply involved in all of them at various times. Donald has worked in the Microsoft Business Intelligence team for 8 years covering many subject areas: data integration, information quality, metadata intelligence, master data management, OLAP, predictive analytics and self-service BI. He is a well-known speaker at Microsoft and other industry events, and the author of several books and articles.   Great news from SQLBits! We can now confirm that Donald Farmer has agreed to do a pre-conference training day and the key note for our SQL Server 2008 and SQL Server 2008 R2 day. As Program Manager for Project Gemini, no-one is better placed to tell you what is going to be in R2 and what is not! More information about the Pre-conference Training Day and SQL 2008 and R2 Friday will be released soon.

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  • Speaking at the Great Indian Developer Summit this week

    This week I will be speaking at the Great Indian Developer Summit in Bangalore, India for the second year in a row. My sessions are: GIDS.Net (Tuesday) Data Warehousing Made Easy What's New in SQL Server 2008 R2 (PowerPivot is shown here as well!) Sharing Business Logic between Silverlight and .NET GIDS.Web (Wednesday) Building Line of Business Applications with Silverlight 4.0 (RIA Services) GIDS.Seminar (Friday) Agile Tools and Teams In addition to my talks, Telerik will also staff a booth and have demos of all of our products and some tee shirts to give away. I will also be at the booth all day to answer your questions on my talks. See you at GIDS! Technorati Tags: Telerik,Agile,Silverlight,PowerPivot Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Oracle Unveils Oracle Fusion Tap for the iPad

    - by Richard Lefebvre
    Oracle Fusion Tap: Productivity Amplified Anywhere, Anytime Oracle today announced the availability of Oracle Fusion Tap, a native iPad application that redefines the level of productivity users can achieve while on-the-go.   Oracle Fusion Tap runs off cloud-based enterprise applications and across Oracle Application Cloud Services, requiring only one simple Apple App Store installation.   Automatically personalized to each user, Oracle Fusion Tap gives users exactly what they need at their fingertips and provides the long-sought, key functionalities to remain productive and to keep business moving, even when away from the desk.   Designed specifically for the iPad and the mobile workforce, Oracle Fusion Tap provides access with or without an Internet connection.   By grouping functional capabilities into three core areas of "connect," "analyze," and "work," users can easily and directly connect with what they need in the app, complete activities, and move on.   As organizations strive for a lean and agile workforce, Oracle Fusion Tap helps users find and make connections with the right people at the right time, obtaining answers to questions quickly and removing roadblocks faster.   Oracle Fusion Tap also provides users with secure access to actionable performance indicators and day-to-day management of their workforce and sales force automation. Supporting Quotes "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce—not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"   "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." Supporting Resources Oracle Fusion Tap Oracle Fusion Tap on App Store Oracle Fusion Tap YouTube Video Oracle CRM on Social Media @OracleCRM OracleCRM on Facebook OracleCRM on YouTube

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  • Best Practices of Performance Management Plan (PMP)

    - by Robert Story
    Upcoming WebcastTitle: Best Practices of Performance Management Plan (PMP)Date: April 22, 2010Time: 11 AM EST / 8 AM PST / 8.30 PM IST  Product Family: EBS HRMS SummaryThis webcast will cover the best practices of Performance Management Plan(PMP) in very common scenarios. The best practices will address major issues around plan dates, new hire, manager transfer and related events. The session will also cover HRMS Patching Strategy, Key References and various customer communication channels.A short, live demonstration (only if applicable) and question and answer period will be included.Click here to register for this session....... ....... ....... ....... ....... ....... .......The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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  • Who should determine team size?

    - by TaylorOtwell
    Developers, managers, or customers? I was recently involved in a situation where I felt like the customers were arbitrarily demanding for more developers on a team which already had too many developers. They were scared the project was going to be late (and it probably will be). Personally, I was scared we were going to fulfill Brook's Law. The group of programmers already lacked in-depth business knowledge, and some were even new to the technology (.NET), yet the customer wanted to add more developers who had even less business knowledge. The impression was that this would make the project get done quicker. I started wondering if the customer, who is extremely bright, but presumably knows little about IT project management, should really be the one determining team size.

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  • Parner Webcast - Innovations in Products Program

    - by Richard Lefebvre
    We are pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Topics Speaker To Register Fusion Applications Technology and Extensibility: A next-generation platform that adapts to client needs. Matthew Johnson, Sr. Director, SCM Product Development, EMEA CLICK HERE Fusion Applications - Transforming your Back-Office Accounting Function: Changing how people work in back office functions to drive value add Liam Nolan, Director, ERP Product Development, EMEA CLICK HERE Fusion HCM & Talent Overview & Extensibility: A more in-depth look into a personalized HCM solution Synco Jonkeren, Vice-President HCM Product Development & Management, EMEA CLICK HERE Fusion HCM Compensation Planning: Compensate To Compete Rosie Warner, Director, HCM Sales Development CLICK HERE Enterprise PLM for the Product Value Chain: Oracle Enterprise PLM offers Industry specific solutions that cover the Product Value Chain Ulf Köster, Sales Development Leader Enterprise PLM, Oracle Western Europe CLICK HERE Oracle's Asset Management and Maintenance Solution: What you need to know to successfully implement Oracle Asset Management solutions within Oracle Installed Base Philip Carey, Asset Management and Maintenance Solution Specialist CLICK HERE For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration Maximum 1 hour For further information please contact me Markku Rouhiainen. Recent Innovations in Products presentations Applications Products presented on April the 2nd, 2012 Speaker To Register Fusion CRM: Effective, Efficient and Easy James Penfold , Senior Director, Applications Product Development and Product Management CLICK HERE Fusion HCM: Talent management overview performance, goals, talent review Jaime Losantos Viñolas, Director, HCM Sales Development CLICK HERE Distributed Order Management - Fusion SCM Solution Vikram K Singla, Business Development Director, Supply Chain Management Applications, UK CLICK HERE Oracle Transportation Management Dominic Regan, Senior Director Oracle Transportation Management EMEA CLICK HERE Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management Lionel Albert, Senior Director Value Chain Planning, EMEA CLICK HERE Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences Maria Ramirez , CRM Presales Consultant, EPC CLICK HERE EPM 11.1.2.2 Overview Nicholas Cox , EMEA Sales Development Director - Enterprise Performance Management CLICK HERE Oracle Hyperion Profitability and Cost Management, 11.1.2.1 Daniela Lazar , Senior EPM Sales Consultant, EPC CLICK HERE January the 16th 2012 Speaker To Register CRM / ATG: Best-in-Class CRM & Commerce Maria Ramirez , Associate CRM Presales Consultant, EPC CLICK HERE CRM / Automate Business Rules for Maximum Efficiency with OPA (Oracle Policy Automation) Marco Nilo, Associate CRM Presales Consultant, EPC CLICK HERE CRM / InQuira Toby Baker, Principal Sales Consultant, CRM Product Specialist Team CLICK HERE EPM / Business Intelligence Foundation Suite – Sales and Product Updates Liviu Nitescu, Senior BI Sales Consultant, EPC CLICK HERE EPM / Hyperion Planning 11.1.2.1 - Sales & Product Updates Andreea Voinea, EPM Sales Consultant, EPC CLICK HERE ERP / JDE EnterpriseOne Fulfillment Management Overview Mirela Andreea Nasta , ERP Presales Consultant, EPC CLICK HERE ERP / Spotlights on iExpenses Elena Nita ,ERP Presales Consultant, EPC CLICK HERE MDM / Master Data Management Martin Boyd , Senior Director Product Strategy CLICK HERE Product break through session Fusion Applications Human Capital Management Rosie Warner , Director, HCM Sales Development CLICK HERE Recent Innovations in Industries Value Proposition presentations January the 16th 2012 Speaker To Register Process Modernisation Iemke Idsingh Public Sector Solutions Director CLICK HERE Shared Services Ann Smith Business Development Director, Shared Services CLICK HERE Strengthening Financial Discipline Whilst Delivering Cashable Savings Philippa Headley UK Sales Development Director Public Sector - EPM Solutions CLICK HERE Social Welfare Industry Solutions Christian Wernberg-Tougaard Industry Director - Social Welfare CLICK HERE Police Industry Solutions Jeff Penrose Solution Sales Director CLICK HERE Tax and Revenue Management Industry Solutions Andre van der Post Global Director - Tax Solutions and Strategy CLICK HERE  

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  • Why does Process Explorer cause highly targeted failure of some applications / basic UI functions in a high-power EC2 Windows instance?

    - by Dan Nissenbaum
    Update: I have determined that Process Explorer itself - the program I am using to debug a performance issue - seems to be the cause of the issue. See note, with updated question, at end. I am running a high-power (cc2.8xlarge) Amazon AWS EC2 Windows instance off of a boot EBS volume, provisioned at 2500 PIOPS, which was created from a snapshot of a previous boot volume. My purpose with the instance is to use it as a development workstation with many developer tools installed, such as Visual Studio, a local XAMPP stack, etc. I have upwards of 40 programs installed on the machine. The usability of the instance as a development machine often works quite well. The RDP lag is adequately small. I have used it for hours on end without problems for some of my most intense development tasks. As a result, I have just purchased a reserved instance, and I opted to rebuild my development machine starting from scratch with a Windows Server 2012 AMI. After having installed all of my desired/required applications for development over this past week, again the machine seems to often work well and I have worked for up to an hour at a time without problems doing heavy development work. However, I continue to run into catastrophic OS usability issues that may prevent me from being able to rely on this machine as a development machine. I would like to track down the source of the problem, if there is an easily identifiable source. (Update: I have tracked down the source to be Process Explorer, the very program I was using to debug the problem. See update at end.) The issues are as follows. (These are some primary examples) Some applications, after a period of adequate responsiveness, suddenly begin to respond very, very slowly to basic user interface actions such as clicking on menus and pressing Ctrl-Tab to switch between open documents. Two examples are UltraEdit and PhpEd. It typically takes ~2 seconds for a menu to appear, and ~4 seconds to switch between open documents. Additionally, insertion point motion in the editor is lagged by upwards of ~2 seconds. Process Explorer, which I am using to help debug the problem, seems to run acceptably for a couple of minutes, but on multiple occasions Process Explorer itself hangs completely. It hangs at the same time as the problems noted above. When it hangs, it is 100% unresponsive. Clicking on its taskbar icon neither causes it to come to the top or go behind, and its viewable area is filled with nothing but a region partially containing pure white and partially containing incomplete windows widgets that are unreadable, and that never change. Waiting 10 minutes does not clear the problem. Attempting to force-quit Process Explorer by right-clicking on its taskbar icon and choosing "Close Window" takes about 5 full minutes to exit (Process Explorer itself can't be used to exit Process Explorer, and it is registered as a Task Manager substitute). Other programs work just fine during this time. For example, Chrome tabs flip very quickly back and forth, menus pop open instantly, web pages load quickly, and typing in forms/web applications inside the browser works promptly. Another example of an application that works crisply is Filemaker - its menus open instantly, and switching views in this application occurs promptly. Other applications also work without issue. Also, switching between applications occurs promptly as well. It is only a handful of applications that exhibit the problem, with some primary examples given above. At first I thought that EBS IOPS might be a problem. Therefore, I ran Performance Monitor, and watched the "Disk Transfers/sec" monitor in real time. At no point did this measure come anywhere close to hitting the 2500 PIOPS provisioned for the EBS volume. The RAM was also well under the limit (~10 GB used out of 60 GB). I did notice that one CPU core (out of 32 logical cores) was fully thrashing at 100% (i.e., ~3.1%) during the problematic periods. This seems to indicate that a single CPU core is handling the menus / flipping between open documents (for some applications only) / managing the Process Explorer user interface, and that this single core was hosed for some reason during the problematic periods. Also note that I have a desktop workstation (Windows 7) that I also use as a development machine, via a remote connection, with a nearly identical set of programs installed, and this desktop workstation does not exhibit any of the problems I've discussed above. I have been using it heavily for well over a year now. Any suggestions regarding either the source of the problem, or steps I might take to investigate the source of the problem, would be appreciated. Thanks. Note: After extensive testing & investigation, I have noticed that when I quit Process Explorer, the problem vanishes and the system performance returns to normal, and then reappears quickly when I run Process Explorer again (note: again, the performance problems only appear for a subset of applications - other applications work perfectly fine during the same period). My question is therefore (thankfully) more specific: Why does Process Explorer cause highly targeted failure of some applications (including itself) and basic UI functions, in a high-power EC2 Windows instance?

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  • Unlock the full potential of Oracle Retail with Oracle Retail Consulting

    - by user801960
    In this video, Maria Porretta, Engagement Director, introduces Oracle Retail Consulting which supports Oracle Retail customers by unlocking the potential of the software solutions they are utilising. Oracle Retail Consulting comprises of a global team of over 300 consultants, 70 of which are EMEA based. 90% of the team have a retail background in either IT or business, ensuring true industry expertise and maximum business benefit. Oracle Retail Consulting offers two primary streams of service; design authority which looks at analysis and design to ensure a guided process through to implementation, and delivery ownership which runs throughout the implementation process. Further information is available on our website regarding Oracle Retail Consulting.

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  • Rapid Planning: Next Generation MRP

    - by john.bermudez
    MRP has been a mainstay of manufacturing systems for 40 years. MRP evolved from simple inventory planning systems to become the heart of the MRPII systems which eventually became ERP. While the applications surrounding it have become broader, more sophisticated and web-based, MRP continues to operate in the loneliness of the Saturday night batch window quietly exploding bills of materials and logging exceptions for hours. During this same 40 years, manufacturing business processes have seen countless changes and improvements including JIT, TQM, Six Sigma, Flow Manufacturing, Lean Manufacturing and Supply Chain Management. Although much logic has been added to MRP to deal with new manufacturing processes, it has not been able to keep up with the real-time pace of today's supply chain. As a result, planners have devised ingenious ways to trick MRP to handle new processes but often need to dump the output into spreadsheets of their own design in the hope of wrestling thousands of exceptions to ground. Oracle's new Rapid Planning application is just what companies still running MRP have been waiting for! The newest member of the Value Chain Planning product line, Rapid Planning is designed to empower planners with comprehensive supply planning that runs online in minutes, not hours. It enables a planner simulate the incremental impact of a new order or re-run an entire plan in a separate sandbox. Rapid Planning does a complete multi-level bill of material explosion like MRP but plans orders considering material and capacity constraints. Considering material and capacity constraints in planning can help you quickly reduce inventory and improve on-time shipments. Rapid Planning is an APS application that leverages years of Oracle development experience and customer feedback. Rather than rely exclusively on black-box heuristics, Rapid Planning is designed to give planners the computing power to use their industry experience and business knowledge to improve MRP. For example, Rapid Planning has a powerful worksheet user interface with built-in query capability that allows the planner to locate the orders she is interested in and use a mass update function to make quick work of large changes. The planner can save these queries and unique user interface to personalize their planning environment. Most importantly, Rapid Planning is designed to do supply planning in today's dynamic supply chain environment. It can be used to supplement MRP or replace MRP entirely. It generates plans that provide order-by-order details with aggregate key performance indicators that enable planners to quickly assess the overall business impact of a plan. To find out more about how Rapid Planning can help improve your MRP, please contact me at [email protected] or your Oracle Account Manager.

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  • Enterprise 2.0: Expectations vs. Reality

    - by kellsey.ruppel(at)oracle.com
    If you haven't heard it already, check out the podcast interview that Enterprise 2.0 expert John Brunswick did with Bob Rhubart, host of ArchBeat Podcast. Listen as John discusses some of the expectations vs. reality when it comes to Enterprise 2.0. Listen to Part 1 Listen to Part 2 Listen to Part 3 You can connect with John Brunswick and learn more about Enterprise 2.0 at the following links: John's Homepage Twitter: @johnbrunswick Linked In Oracle Fusion ECM Blog AIIM Enterprise 2.0 Blog Enterprise 2.0 Workbench (Youtube) JSP and Beyond (ebook) OTN Technical Articles: Extending the Business Value of SOA through Business Process Management Unlocking the Value of Enterprise 2.0 Collaboration and Authoring Tools Principles of Natural Participation And here are some additional links if you are interested in learning more about Bob Rhubart and ArchBeat: ArchBeat blog ArchBeat Podcast Oracle Architect Community Mix Profile Linked In FriendFeed Twitter: @brhubart

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  • The Oracle Database Appliance: How to Sell a Unique Product Webcast

    - by Cinzia Mascanzoni
    Due to the great success of our webcast on "The Oracle Database Appliance - How to sell a unique product!" held on April 12th, we are going to conduct a recast live on April 19th at 10:00 CET, a learning opportunity for those who missed it. Join us to learn about: ODA Benefits: Fast, Easy, Cost Efficient, Highly Reliable Feedback from early Customer Wins: What can we Learn? Objection Handling: Overcoming the most common customer questions Going beyond the Database: The ODA ECO System for applications, backup & more  When combined with your high-value services (e.g., migration, consolidation), the end result is a database system that you can use to grow the business in your existing accounts, or capture new business. Click here to register to this webcast.

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  • Did You Miss It? Replay of the Value Chain Transformation now available.

    - by Stephen Slade
    This very informative webcast on transformation of the value chain is now available for replay. Hear from leading authorities in business,  journalism  and academia on how traditional supply chains have been converted into high performance value chains. Jeff Moad of  Managing Executive chairs this panel of experts including Steve Tungate, VP at Toshiba Business on how they overcome tremendous challenges in a global competitive market in the print industry. Dr. Larry Lapide of MIT discusses Strategic Demand Management from a consulting perspective and Maha Muzumdar, VP of Supply Chain Apps Marketing at Oracle presents the roadmap and tactical approaches that leading firms take. A case study on Sun’s Supply Chain Transformation is highlighted.  For those considering leveraging their supply chain and using it as a strategic tool, this 50 minute webcast will be very informative. link for the webcast:  https://thomaswebinar.webex.com/thomaswebinar/lsr.php?AT=pb&SP=EC&rID=5299632&rKey=10b6e6d17448c78d

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  • Az OTP Bank az Oracle Warehouse Builder-t használja

    - by Fekete Zoltán
    Az Oracle.com-on az ügyfél sikertörténetek között az imént jelent meg a következo dokumentum: OTP Bank Data Warehouse Development Team Improves Service Level and Lowers Reporting Lead Time for Business Fields by 80%, azaz az OTP Bank az adattárház fejlesztéshez az Oracle Warehouse Builder ETL-ELT eszközt használja. AZ OTP Bank Tranzakciós Adattárház fejleszto csapata magasabb minoségi szintre emelte a belso megrendeloknek nyújtott szoltáltatásait, amely egyik eredménye, hogy 80%-al csökkentette az üzletágak közötti riportolási folyamatok átfutási idotartamát. A magyar nyelvu sikertörténet innen töltheto le. A legfontosabb eredmények az OWB kapcsán: - ETL folyamatok sztenderdizációján keresztül elért adatminoség javulás, OWB - Oracle Business Intelligence EE: az üzleti területek és az IT fejlesztés közötti együttmoködés hatékonyabb - sztenderdizált ETL és riportolási folyamatok: - fix jelentés készletek hatására tudatos üzleti metaadat kezelés - egységes terminológia - komplex banki folyamatok pontos ismerete: üzleti területek és IT fejlesztok számára - hatékony banki együttmoködés - a megrendeléstol az adatpublikációig tartó folyamatok idotartama lecsökkent - az ad-hoc riportok elkészítése a korábbi 1,5 hétrol 80%-al, átlagosan 2 munkanapra csökkent

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  • Presenting the &ldquo;Applications Strategy at Oracle Blog&rdquo;

    - by divya.malik
    We would like to introduce all our Complete CRM Blog readers to a newly launched blog, the Applications Strategy at Oracle Blog. This was just re-introduced by our  Group Vice President, John Burke.  While our focus here is on CRM, the Applications strategy blog will provide you with information on the state of the applications business, current business trends, information about Oracle’s applications products, and also how customers are using our products successfully. This blog is focused on providing you with a complete and balanced view of the total applications landscape. Here is John Burke, from Oracle Headquarters.  

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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • GPL the Dark Side

    - by EmbeddedInsider
    This blog is about the GPL Issues nobody talks about.  Its about the evil inherent in the GPL License. Evil?  But did not someone tell us that "open" is good?  Well, yes, and I might agree. It just depends on what we mean by 'open'.   There are many kinds of 'open' license, and many of these I like.  But  I maintain the GPL; the principle license of the Open Source Software Foundation, is most certainly NOT open for business.  And to the extent that software is conceived, developed, and maintained business, not hobbyists, the GPL is very, very evil. Controversial? You bet.  Flame away please. Lawrence Ricci www.EmbeddedInsider.com

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  • Oracle VM Templates Enable Oracle Real Application Clusters Deployment Up to 10 Times Faster than VMware vSphere

    - by Angela Poth
    Oracle VM - Quantifying the Value of Application-Driven DeploymentThe recently published report by the Evaluator Group, “Oracle VM – Quantifying The Value of Application-Driven Virtualization,“ validates Oracle’s ease of use and time savings over VMware vSphere 5. The report found that users can deploy Oracle Real Application Clusters up to 10 times faster with Oracle VM templates than VMware vSphere. Using Oracle VM templates users can deploy E-Business Suites nearly 7 times faster than VMware vSphere."Oracle VM’s application-driven architecture was built to enable rapid deployment of enterprise applications, with simplified integrated lifecycle management, to fully support Oracle applications. Our testing has demonstrated 90 percent improvement deploying Oracle Real Application Clusters 11g R2 using Oracle VM Templates and a similar improvement of 85 percent for the Oracle E-Business Suite 12.1.1. This clearly shows that Templates can provide real value to customers and should become an essential component for enabling rapid enterprise application deployment and management," said Leah Schoeb, Senior Partner, Evaluator Group.Read the Press Release Get a copy of the Evaluator Group Report: Oracle VM – Quantifying The Value of Application-Driven Virtualization

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  • Can the customer be a SCRUM Product Owner in a project?

    - by Morten
    I just had a discussion with a colleague about the Product Owner role: In a project where a customer organization has brought in a sofware developing organization (supplier), can the role of Product Owner be successfully held by the customer organization, or should it always be held by the supplier? I always imagined, that the PO was the supplier organizations guy. The guy that ensured that the customer is happy, and continously fed with new and high-businessvalue functionality, but still an integral part of the developer organization. However, maybe I have viewed the PO role too much like the waterfall project manager. My colleague made me think: If the customer organization is mature and proffessional enough, why not let a person from their camp prioritize the backlog?? That would put the PO role much closer to the business, thus being (in theory) better to assess the business value of backlog items. To me, that is an intriguing thought. But what are the implication of such a setup??? I look forward to your input.

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  • Getting Started with Oracle Fusion Procurement

    Designed from the ground-up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Fusion Applications are 100 percent open standards-based business applications that set a new standard for the way we innovate, work and adopt technology. Delivered as a complete suite of modular applications, Fusion Applications work with your existing portfolio to evolve your business to a new level of performance. In this AppCast, part of a special series on Fusion Applications, you hear about the unique advantages of Fusion Procurement, learn about the scope of the first release and discover how Fusion Procurement modules can be used to complement and enhance your existing Procurement solutions.

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  • In case you missed our Febrary Oracle Database Webcasts....

    - by jenny.gelhausen
    Click below to register and listen to the February Database Webcast replays: Maximize Availability with Oracle Database 11g with Oracle Database expert Joe Meeks. Think Your Database Applications are Secure? Think Again. with Oracle Security expert Roxana Bradescu. SANS Oracle Database Security: A Defense in Depth Approach with SANS senior instructor Tanya Baccam. Upgrading to Oracle Database 11g with Roger Snowden from Oracle Support's Center of Expertise. Consolidate for Business Advantage: From Storage to Scorecard with Oracle Business Intelligence and Enterprise Performance Management expert Tobin Gilman. Enjoy! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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