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  • Identity Globe Trotters (Sep Edition): The Social Customer

    - by Tanu Sood
    Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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  • Application Composer: Exposing Your Customizations in BI Analytics and Reporting

    - by Richard Bingham
    Introduction This article explains in simple terms how to ensure the customizations and extensions you have made to your Fusion Applications are available for use in reporting and analytics. It also includes four embedded demo videos from our YouTube channel (if they don't appear check the browser address bar for a blocking shield icon). If you are new to Business Intelligence consider first reviewing our getting started article, and you can read more about the topic of custom subject areas in the documentation book Extending Sales. There are essentially four sections to this post. First we look at how custom fields added to standard objects are made available for reporting. Secondly we look at creating custom subject areas on the standard objects. Next we consider reporting on custom objects, starting with simple standalone objects, then child custom objects, and finally custom objects with relationships. Finally this article reviews how flexfields are exposed for reporting. Whilst this article applies to both Cloud/SaaS and on-premises deployments, if you are an on-premises developer then you can also use the BI Administration Tool to customize your BI metadata repository (the RPD) and create new subject areas. Whilst this is not covered here you can read more in Chapter 8 of the Extensibility Guide for Developers. Custom Fields on Standard Objects If you add a custom field to your standard object then it's likely you'll want to include it in your reports. This is very simple, since all new fields are instantly available in the "[objectName] Extension" folder in existing subject areas. The following two minute video demonstrates this. Custom Subject Areas for Standard Objects You can create your own subject areas for use in analytics and reporting via Application Composer. An example use-case could be to simplify the seeded subject areas, since they sometimes contain complex data fields and internal values that could confuse business users. One thing to note is that you cannot create subject areas in a sandbox, as it is not supported by BI, so once your custom object is tested and complete you'll need to publish the sandbox before moving forwards. The subject area creation processes is essentially two-fold. Once the request is submitted the ADF artifacts are generated, then secondly the related metadata is sent to the BI presentation server API's to make the updates there. One thing to note is that this second step may take up to ten minutes to complete. Once finished the status of the custom subject area request should show as 'OK' and it is then ready for use. Within the creation processes wizard-like steps there are three concepts worth highlighting: Date Flattening - this feature permits the roll up of reports at various date levels, such as data by week, month, quarter, or year. You simply check the box to enable it for that date field. Measures - these are your own functions that you can build into the custom subject area. They are related to the field data type and include min-max for dates, and sum(), avg(), and count() for  numeric fields. Implicit Facts - used to make the BI metadata join between your object fields and the calculated measure fields. The advice is to choose the most frequently used measure to ensure consistency. This video shows a simple example, where a simplified subject area is created for the customer 'Contact' standard object, picking just a few fields upon which users can then create reports. Custom Objects Custom subject areas support three types of custom objects. First is a simple standalone custom object and for which the same process mentioned above applies. The next is a custom child object created on a standard object parent, and finally a custom object that is related to a parent object - usually through a dynamic choice list. Whilst the steps in each of these last two are mostly the same, there are differences in the way you choose the objects and their fields. This is illustrated in the videos below.The first video shows the process for creating a custom subject area for a simple standalone custom object. This second video demonstrates how to create custom subject areas for custom objects that are of parent:child type, as well as those those with dynamic-choice-list relationships. &lt;span id=&quot;XinhaEditingPostion&quot;&gt;&lt;/span&gt; Flexfields Dynamic and Extensible Flexfields satisfy a similar requirement as custom fields (for Application Composer), with flexfields common across the Fusion Financials, Supply Chain and Procurement, and HCM applications. The basic principle is when you enable and configure your flexfields, in the edit page under each segment region (for both global and context segments) there is a BI Enabled check box. Once this is checked and you've completed your configuration, you run the Scheduled Process job named 'Import Oracle Fusion Data Extensions for Transactional Business Intelligence' to generate and migrate the related BI artifacts and data. This applies for dynamic, key, and extensible flexfields. Of course there is more to consider in terms of how you wish your flexfields to be implemented and exposed in your reports, and details are given in Chapter 4 of the Extending Applications guide.

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  • What do the participants say about the Open Day in South Africa?

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 On the 26th of September, a group of students who were specifically selected to attend an Open day at Oracle South Africa, joined us at our offices in Woodmead, Johannesburg. The Conference room was filled with inquisitive minds. What we had in store for them was a detailed presentation about Oracle which was delivered by Zuko - Cluster Leader: Tech GB South Africa. The student’s many questions were all answered especially when we started addressing the opportunities we have and detailed information on our Graduate Programme. Our employees then came to talk about their experience. This allowed all the students to have an integrated learning experience. By inviting the students to walk around our Oracle Offices allowed them to see, talk, experience a bit of the culture and ask more questions. Here is some of the feedback from the attendees: Maxwell Moloi: “The open day truly served its purpose and exceeded expectations in the sense that I got to find out more about Oracle and all the different opportunities it has to offer. The fact that Oracle supplies a full solution to a customer and not just part of it and how the company manages to setup professional development for their employees is what entices me to want to join the rapidly growing team of Oracle.” Nqobile Mabaso: “I found the open day to be quite informative and enlightening because coming from a marketing background I could apply the knowledge I got from varsity to the Company I was able to point out what they do as part of their corporate social responsibility (Oracle recently partnered with the department of education to build a school), how Oracle emphasizes on relationship building because they know they sell to people and not companies and how they offer the full stack of solutions which gives them a competitive advantage over their competitors.” Nondumiso Mvelase: “The Open Day was a wonderful experience for me especially because I have never been part of an Open Day before, so it was absolutely amazing for me. It gave me a good idea of how it is to be part of Oracle. We were served with lovely breakfast and lunch which I enjoyed. I wish the Open Day went on for a whole week. Seeing and hearing from 2013 Graduates, telling us about their experience within Oracle was very inspiring to me. They were encouraging us to work hard if we ever got the opportunity they had. After hearing this from them I will definitely not take it for granted.” Itumeleng Moraka: “Before I walked into the Oracle offices all that was in my mind was databases and cloud storage. I was then surrounded by passionate, enthusiastic and welcoming employees. I came across a positive energy within the multinational company. I realized that Oracle is not a company that operates in survival mode. This may sound idealistic, but they operate in a non-traditional way investing more into innovation, they stay focused on what matters most about where technology is going and at the same time they are not losing sight of how their products make a difference in the world.” For more information on how to be part of the Oracle Graduate Programme please follow us on Facebook! https://www.facebook.com/CampusAtOracle /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Reading the tea leaves from Windows Azure support

    - by jamiet
    A few idle thoughts… Three months ago I had an issue regarding Windows Azure where I was unable to login to the management portal. At the time I contacted Azure support, the issue was soon resolved and I thought no more about it. Until today that is when I received an email from Azure support providing a detailed analysis of the root cause, the fix and moreover precise details about when and where things occurred. The email itself is interesting and I have included the entirety of it below. A few things were interesting to me: The level of detail and the diligence in investigating and reporting the issue I found really rather impressive. They even outline the number of users that were affected (127 in case you can’t be bothered reading). Compare this to the quite pathetic support that another division within Microsoft, Skype, provided to Greg Low recently: Skype support and dead parrot sketches   This line: “Windows Azure performed a planned change from using the Microsoft account service (formerly Windows Live ID) to the Azure Active Directory (AAD) as its primary authentication mechanism on August 24th. This change was made to enable future innovation in the area of authentication – particularly for organizationally owned identities, identity federation, stronger authentication methods and compliance certification. ” I also found to be particularly interesting. I have long thought that one of the reasons Microsoft has proved to be such a money-making machine in the enterprise is because they provide the infrastructure and then upsell on top of that – and nothing is more infrastructural than Active Directory. It has struck me of late that they are trying to make the same play of late in the cloud by tying all their services into Azure Active Directory and here we see a clear indication of that by making AAD the authentication mechanism for anyone using Windows Azure. I get the feeling that we’re going to hear much much more about AAD in the future; isn’t it about time we could log on to SQL Azure Windows Azure SQL Database without resorting to SQL authentication, for example? And why do Microsoft have two identity providers – Microsoft Account (aka Windows Live ID) and AAD – isn’t it about time those things were combined? As I said, just some idle thoughts. Below is the transcript of the email if you are interested. @Jamiet  This is regarding the support request <redacted> where in you were not able to login into the windows azure management portal with live id. We are providing you with the summary, root cause analysis and information about permanent fix: Incident Title: You were unable to access Windows Azure Portal after Microsoft Account to Azure Active Directory account Migration. Service Impacted: Management Portal Incident Start Date and Time: 8/24/2012 4:30:00 PM Date and Time Service was Restored: 10/17/2012 12:00:00 AM Summary: Windows Azure performed a planned change from using the Microsoft account service (formerly Windows Live ID) to the Azure Active Directory (AAD) as its primary authentication mechanism on August 24th.   This change was made to enable future innovation in the area of authentication – particularly for organizationally owned identities, identity federation, stronger authentication methods and compliance certification.   While this migration was largely transparent to Windows Azure users, a small number of users whose sign-in names were part of a Windows Live Custom Domain were unable to login.   This incompatibility was not discovered during the Quality Assurance testing phase prior to the migration. Customer Impact: Customers whose sign-in names were part of a Windows Live Custom Domain were unable to sign-in the Management Portal after ~4:00 p.m. PST on August 24th, 2012.   We determined that the issue did impact at least 127 users in 98 of these Windows Live Custom Domains and had a maximum potential impact of 1,110 users in total. Root Cause: The root cause of the issue was an incompatibility in the AAD authentication service to handle logins from Microsoft accounts whose sign-in names were part of a Windows Live Custom Domains.  This issue was not discovered during the Quality Assurance testing phase prior to the migration from Microsoft Account (MSA) to AAD. Mitigations: The issue was mitigated for the majority of affected users by 8:20 a.m. PST on August 25th, 2012 by running some internal scripts to correct many known Windows Live Custom Domains.   The remaining affected domains fell into two categories: Windows Live Custom Domains that were not corrected by 8/25/2012. An additional 48 Windows Live Custom Domains were fixed in the weeks following the incident within 2 business days after the AAD team received an escalation from product support regarding those accounts. Windows Live Custom domains that were also provisioned in Office365. Some of the affected Windows Live Custom Domains had already been provisioned in AAD because their owners signed up for Office365 which is a service that also uses AAD.   In these cases the Azure customers had to work around the issue by renaming their Microsoft Account or using a different Microsoft Account to administer their Azure subscription. Permanent Fix: The Azure Active Directory team permanently fixed the issue for all customers on 10/17/2012 in an upgraded release of the AAD service.

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  • Windows Phone 8 Launch Event Summary

    - by Tim Murphy
    Today was the official coming out party for Windows Phone 8.  Below is a summary of the launch event.  There is a lot here to stay with me. They started with a commercial staring Joe Belfiore show how his Windows Phone 8 was personal too him which highlights something I think Microsoft has done well over the last couple of event: spotlight how Windows Phone is a different experience from other smartphones.  Joe actually called iPhone and Android “tired old metaphors" and explained that the idea around Windows Phone was to “reinvent the smartphone around you” as “the most personal smartphone operating system”.  The is the message that they need to drive home in their adds. The only real technical aspect we found out was that they have optimized the operating system around the dual core Qualcomm Snapdragon chip set.  It seems like all of the other hardware goodies had already been announced.  The remainder of the event was centered around new features of the OS and app announcements. So what are we getting?  The integrated features included lock screen live tile, Data Sense, Rooms and Kids corner.  There wasn’t a lot of information about it, but Joe also talked about apps not just having live tiles, but being live apps that could integrate with wallet and the hub. The lock screen will now be able to be personalized with live tile data or even a photo slide show.  This gives the lock screen an even better ability to give you the information you want to know before you even unlock the phone. The Kids Corner allows you as a parent to setup an area on your phone that you kids can go into an use it without disturbing your apps.  They can play games or use apps that you have designated and will only see those apps.  It even has a special lock screen gesture just for the kids corner. Rooms allow you to organize your phone around the groups of people in your life.  You get a shared calendar, a room wall as well as shared notes beyond just being able to send messages to a group.  You can also invite people not on the Windows Phone platform to access an online version of the room. Data Sense is a new feature that gives you better control and understanding of your data plan usage.  You can see which applications are using data and it can automatically adjust they way your phone behaves as you get close to your data limit. Add to these features the fact that the entire Windows ecosystem is integrated with SkyDrive and you have an available anywhere experience that is unequaled by any other platform.  Your document, photos and music are available on your Windows Phone, Window 8 device and Xbox.  SkyDrive also doesn’t limit how long you can keep files like the competing cloud platforms and give more free storage. It was interesting the way they made the launch event more personal.  First Joe brought out his own kids to demo the Kids Corner.  They followed this up by bringing out Jessica Alba to discuss her experience on the Windows Phone 8.  They need to keep putting a face on the product instead of just showing features as a cold list. Then we get to apps.  We knew that the new Skype was coming, but we found out that it was created in such a way that it can receive calls without running consistently in the background which would eat up battery.  This announcement was follow by the coming Facebook app that is optimized for Windows Phone 8.  As a matter of fact they indicated that just after launch the marketplace would have 46 out of the top 50 apps used by all smartphone platforms.  In a rational world this tide with over 120,000 apps currently in the marketplace there should be no more argument about the Windows Phone ecosystem. For those of us who develop for Windows Phone and weren’t on the early adoption program will finally get access to the SDK tomorrow after an announcement at Build (more waiting).  Perhaps we will get a few new features then. In the end I wouldn’t say there were any huge surprises, but I am really excited about getting my hands on the devices next month and starting to develop.  Stay tuned. del.icio.us Tags: Windows Phone,Windows Phone 8,Winodws Phone 8 Launch,Joe Belfiore,Jessica Alba

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  • 2012&ndash;The End Of The World Review

    - by Tim Murphy
    The end of the world must be coming.  Not because the Mayan calendar says so, but because Microsoft is innovating more than Apple.  It has been a crazy year, with pundits declaring not that the end of the world is coming, but that the end of Microsoft is coming.  Let’s take a look at what 2012 has brought us. The beginning of year is a blur.  I managed to get to TechEd in June which was the first time that I got to take a deep dive into Windows 8 and many other things that had been announced in 2011.  The promise I saw in these products was really encouraging.  The thought of being able to run Windows 8 from a thumb drive or have Hyper-V native to the OS told me that at least for developers good things were coming. I finally got my feet wet with Windows 8 with the developer preview just prior to the RTM.  While the initial experience was a bit of a culture shock I quickly grew to love it.  The media still seems to hold little love for the “reimagined” platform, but I think that once people spend some time with it they will enjoy the experience and what the FUD mongers say will fade into the background.  With the launch of the OS we finally got a look at the Surface.  I think this is a bold entry into the tablet market.  While I wish it was a little more affordable I am already starting to see them in the wild being used by non-techies. I was waiting for Windows Phone 8 at least as much as Windows 8, probably more.  The new hardware, better marketing and new OS features I think are going to finally push us to the point of having a real presence in the smartphone market.  I am seeing a number of iPhone users picking up a Nokia Lumia 920 and getting rid of their brand new iPhone 5.  The only real debacle that I saw around the launch was when they held back the SDK from general developers. Shortly after the launch events came Build 2012.  I was extremely disappointed that I didn’t make it to this year’s Build.  Even if they weren’t handing out Surface and Lumia devices I think the atmosphere and content were something that really needed to be experience in person.  Hopefully there will be a Build next year and it’s schedule will be announced soon.  As you would expect Windows 8 and Windows Phone 8 development were the mainstay of the conference, but improvements in Azure also played a key role.  This movement of services to the cloud will continue and we need to understand where it best fits into the solutions we build. Lower on the radar this year were Office 2013, SQL Server 2012, and Windows Server 2012.  Their glory stolen by the consumer OS and hardware announcements, these new releases are no less important.  Companies will see significant improvements in performance and capabilities if they upgrade.  At TechEd they had shown some of the new features of Windows Server 2012 around hardware integration and Hyper-V performance which absolutely blew me away.  It is our job to bring these important improvements to our company’s attention so that they can be leveraged. Personally, the consulting business in 2012 was the busiest it has been in a long time.  More companies were ready to attack new projects after several years of putting them on the back burner.  I also worked to bring back momentum to the Chicago Information Technology Architects Group.  Both the community and clients are excited about the new technologies that have come out in 2012 and now it is time to deliver. What does 2013 have in store.  I don’t see it be quite as exciting as 2012.  Microsoft will be releasing the Surface Pro in January and it seems that we will see more frequent OS update for Windows.  There are rumors that we may see a Surface phone in 2013.  It has also been announced that there will finally be a rework of the XBox next fall.  The new year will also be a time for us in the development community to take advantage of these new tools and devices.  After all, it is what we build on top of these platforms that will attract more consumers and corporations to using them. Just as I am 99.999% sure that the world is not going to end this year, I am also sure that Microsoft will move on and that most of this negative backlash from the media is actually fear and jealousy.  In the end I think we have a promising year ahead of us. del.icio.us Tags: Microsoft,Pundits,Mayans,Windows 8,Windows Phone 8,Surface

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  • With Its MySQL Database-as-a-Service CERN Empowers Scientists

    - by Bertrand Matthelié
    The European Organization for Nuclear Research (CERN) is one of the world’s largest and most respected centers for scientific research. Founded in 1954 and located near Geneva on the Franco-Swiss border, CERN was one of Europe’s first joint ventures. Today, it has 20 member states. The organization uses the world’s largest and most complex scientific instruments to study fundamental particles and the origin of the universe. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Challenges Better support the scientists associated with a CERN research program who selected MySQL as their database. Empower users, enabling them to be as self-reliant as possible. Minimize complexity and costs for the CERN IT department to support the growing number of MySQL deployments. Solution Delivered a MySQL Database-as-a-Service offering to the CERN employees and the scientists associated with the organization. Allowed researchers selecting MySQL for their project to get access to a database instance hosted by the CERN IT department, either from the start or once their application has become critical. Implemented the service using Oracle’s server virtualization software, Oracle VM, for increased flexibility and reduced costs. Empowered users with a self-service approach, providing them with tools to manage MySQL themselves while handling backups and other basic database administration tasks for them. Enabled scientists to rely on MySQL with increased reliability, security and manageability while reducing complexity and minimizing costs. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} "The Cloud model has allowed us to deliver a self-service platform to our MySQL users, empowering them while minimizing costs for CERN." Tony Cass, Database Services Group Leader, IT department, CERN.

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  • Is software support an option for your career?

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you have a technical background, why should you choose a career in support? We have invited Serban to answer these questions and to give us an overview of one of the biggest technical teams in Oracle Romania. He’s been with Oracle for 7 years leading the local PeopleSoft Financials & Supply Chain Support team. Back in 2013 Serban started building a new support team in Romania – Fusion HCM. His current focus is building a strong support team for Fusion HCM, latest solution for Business HR Professionals from Oracle. The solution is offered both on Premise (customer site installation) but more important as a Cloud offering – SaaS.  So, why should a technical person choose Software Support over other technical areas?  “I think it is mainly because of the high level of technical skills required to provide the best technical solutions to our customers. Oracle Software Support covers complex solutions going from Database or Middleware to a vast area of business applications (basically covering any needs that a large enterprise may have). Working with such software requires very strong skills both technical and functional for the different areas, going from Finance, Supply Chain Management, Manufacturing, Sales to other very specific business processes. Our customers are large enterprises that already have a support layer inside their organization and therefore the Oracle Technical Support Engineers are working with highly specialized staff (DBA’s, System/Application Admins, Implementation Consultants). This is a very important aspect for our engineers because they need to be highly skilled to match our customer’s specialist’s expectations”.  What’s the career path in your team? “Technical Analysts joining our teams have a clear growth path. The main focus is to become a master of the product they will support. I think one need 1 or 2 years to reach a good level of understanding the product and delivering optimal solutions because of the complexity of our products. At a later stage, engineers can choose their professional development areas based on the business needs and preferences and then further grow towards as technical expert or a management role. We have analysts that have more than 15 years of technical expertise and they still learn and grow in technical area. Important fact is, due to the expansion of the Romanian Software support center, there are various management opportunities. So, if you want to leverage your experience and if you want to have people management responsibilities Oracle Software Support is the place to be!”  Our last question to Serban was about the benefits of being part of Oracle Software Support. Here is what he said: “We believe that Oracle delivers “State of the art” Support level to our customers. This is not possible without high investment in our staff. We commit from the start to support any technical analyst that joins us (being junior or very senior) with any training needs they have for their job. We have various technical trainings as well as soft-skills trainings required for a customer facing professional to be successful in his role. Last but not least, we’re aiming to make Oracle Romania SW Support a global center of excellence which means we’re investing a lot in our employees.”  If you’re looking for a job where you can combine your strong technical skills with customer interaction Oracle Software Support is the place to be! Send us your CV at [email protected]. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • IE9, LightSwitch Beta 2 and Zune HD: A Study in Risk Management?

    - by andrewbrust
    Photo by parl, 'Risk.’ Under Creative Commons Attribution-NonCommercial-NoDerivs License This has been a busy week for Microsoft, and for me as well.  On Monday, Microsoft launched Internet Explorer 9 at South by Southwest (SXSW) in Austin, TX.  That evening I flew from New York to Seattle.  On Tuesday morning, Microsoft launched Visual Studio LightSwitch, Beta 2 with a Go-Live license, in Redmond, and I had the privilege of speaking at the keynote presentation where the announcement was made.  Readers of this blog know I‘m a fan of LightSwitch, so I was happy to tell the app dev tools partners in the audience that I thought the LightSwitch extensions ecosystem represented a big opportunity – comparable to the opportunity when Visual Basic 1.0 was entering its final beta roughly 20 years ago.  On Tuesday evening, I flew back to New York (and wrote most of this post in-flight). Two busy, productive days.  But there was a caveat that impacts the accomplishments, because Monday was also the day reports surfaced from credible news agencies that Microsoft was discontinuing its dedicated Zune hardware efforts.  While the Zune brand, technology and service will continue to be a component of Windows Phone and a piece of the Xbox puzzle as well, speculation is that Microsoft will no longer be going toe-to-toe with iPod touch in the portable music player market. If we take all three of these developments together (even if one of them is based on speculation), two interesting conclusions can reasonably be drawn, one good and one less so. Microsoft is doubling down on technologies it finds strategic and de-emphasizing those that it does not.  HTML 5 and the Web are strategic, so here comes IE9, and it’s a very good browser.  Try it and see.  Silverlight is strategic too, as is SQL Server, Windows Azure and SQL Azure, so here comes Visual Studio LightSwitch Beta 2 and a license to deploy its apps to production.  Downloads of that product have exceeded Microsoft’s projections by more than 50%, and the company is even citing analyst firms’ figures covering the number of power-user developers that might use it. (I happen to think the product will be used by full-fledged developers as well, but that’s a separate discussion.) Windows Phone is strategic too…I wasn’t 100% positive of that before, but the Nokia agreement has made me confident.  Xbox as an entertainment appliance is also strategic.  Standalone music players are not strategic – and even if they were, selling them has been a losing battle for Microsoft.  So if Microsoft has consolidated the Zune content story and the ZunePass subscription into Xbox and Windows Phone, it would make sense, and would be a smart allocation of resources.  Essentially, it would be for the greater good. But it’s not all good.  In this scenario, Zune player customers would lose out.  Unless they wanted to switch to Windows Phone, and then use their phone’s battery for the portable media needs, they’re going to need a new platform.  They’re going to feel abandoned.  Even if Zune lives, there have been other such cul de sacs for customers.  Remember SPOT watches?  Live Spaces?  The original Live Mesh?  Microsoft discontinued each of these products.  The company is to be commended for cutting its losses, as admitting a loss isn’t easy.  But Redmond won’t be well-regarded by the victims of those decisions.  Instead, it gets black marks. What’s the answer?  I think it’s a bit like the 1980’s New York City “don’t block the box” gridlock rules: don’t enter an intersection unless you see a clear path through it.  If the light turns red and you’re blocking the perpendicular traffic, that’s your fault in judgment.  You get fined and get points on your license and you don’t get to shrug it off as beyond your control.  Accountability is key.  The same goes for Microsoft.  If it decides to enter a market, it should see a reasonable path through success in that market. Switching analogies, Microsoft shouldn’t make investments haphazardly, and it certainly shouldn’t ask investors to buy into a high-risk fund that is sold as safe and which offers only moderate returns.  People won’t continue to invest with a fund manager with a track record of over-zealous, imprudent, sub-prime investments.  The same is true on the product side for Microsoft, and not just with music players and geeky wrist watches.  It’s true of Web browsers, and line-of-business app dev tools, and smartphones, and cloud platforms and operating systems too.  When Microsoft is casual about its own risk, it raises risk for its customers, and weakens its reputation, market share and credibility.  That doesn’t mean all risk is bad, but it does mean no product team’s risk should be taken lightly. For mutual fund companies, it’s the CEO’s job to give his fund managers autonomy, but to make sure they’re conforming to a standard of rational risk management.  Because all those funds carry the same brand, and many of them serve the same investors. The same goes for Microsoft, its product portfolio, its executive ranks and its product managers.

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  • What's New in SGD 5.1?

    - by Fat Bloke
    Oracle announced the latest version of Secure Global Desktop (SGD) this week with 3 major themes: Support for Android devices; Support for Desktop Chrome clients;  Support for Oracle Unified Directory. I'll talk about the new features in a moment, but a bit of context first: Oracle SGD - what, how and why?  Oracle Secure Global Desktop is Oracle's secure remote access product which allows users on almost any device, to access almost any type application which  is hosted in the data center, from almost any location. And it does this by sitting on the edge of the datacenter, between the user and the applications: This is actually a really smart environment for an increasing number of use cases where: Users need mobility of location AND device (i.e. work from anywhere); IT needs to ensure security of applications and data (of course!) The application requires an end-user environment which can't be guaranteed and IT may not own the client platform (e.g. BYOD, working from home, partners or contractors). Oracle has a a specific interest in this of course. As the leading supplier of enterprise applications, many of Oracle's customers, and indeed Oracle itself, fit these criteria. So, as an IT guy rolling out an application to your employees, if one of your apps absolutely needs, say,  IE10 with Java 6 update 32, how can you be sure that the user population has this, especially when they're using their own devices? In the SGD model you, the IT guy, can set up, say, a Windows Server running the exact environment required, and then use SGD to publish this app, without needing to worry any further about the device the end user is using. What's new?  So back to SGD 5.1 and what is new there: Android devices Since we introduced our support for iPad tablets in SGD 5.0 we've had a big demand from customers to extend this to Android tablets too, and so we're pleased to announce that 5.1 supports Android 4.x tablets such as Nexus 7 and 10, and the Galaxy Tab. Here's how it works, with screenshots from my Nexus 7: Simply point your browser to the SGD server URL and login; The workspace is the list of apps that the admin has deemed ok for you to run. You click on an application to run it (here's Excel and Oracle E-Business Suite): There's an extended on-screen keyboard (extended because desktop apps need keys that don't appear on a tablet keyboard such as ctrl, WIndow key, etc) and touch gestures can be mapped to desktop events (such as tap and hold to right click) All in all a pretty nice implementation for Android tablet users. Desktop Chrome Browsers SGD has always been designed around using a browser to access your applications. But traditionally, this has involved using Java to deliver the SGD client component. With HTML5 and Javascript engines becoming so powerful, we thought we'd see how well a pure web client could perform with desktop apps. And the answer was, surprisingly well. So with this release we now offer this additional way of working, which can be enabled by a simple bit of configuration. Here's a Linux desktop running in a tab in Chrome. And if you resize the browser window, the Linux desktop is resized by SGD too. Very cool! Oracle Unified Directory As I mentioned above, a lot of Oracle users already benefit from SGD. And a lot of Oracle customers use Oracle Unified Directory as their Enterprise and Carrier grade user directory. So it makes a lot of sense that SGD now supports this LDAP directory for both Authentication and as a means to determine which users get which applications, e.g. publish the engineering app to the guys in the Development group, but give everyone E-Business Suite to let them do their expenses. Summary With new devices, and faster 4G networking becoming more prevalent, the pressure for businesses to move to a increasingly mobile enterprise is stronger than ever. SGD is good for users, and even better for IT. By offering the user the ability to work from anywhere, and IT the control and security they need, everyone wins with SGD. To try this for yourself, download SGD 5.1 (look under Desktop Virtualization Products) from the Oracle Software Delivery Cloud or if you're an existing customer, get it from My Oracle Support.  -FB 

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  • GCM: onMessage() from GCMIntentService is never called [migrated]

    - by Shrikant
    I am implementing GCM (Google Cloud Messaging- PUSH Notifications) in my application. I have followed all the steps given in GCM tutorial from developer.android.com My application's build target is pointing to Goolge API 8 (Android 2.2 version). I am able to get the register ID from GCM successfully, and I am passing this ID to my application server. So the registration step is performed successfully. Now when my application server sends a PUSH message to my device, the server gets the message as SUCCESS=1 FAILURE=0, etc., i.e. Server is sending message successfully, but my device never receives the message. After searching alot about this, I came to know that GCM pushes messages on port number 5228, 5229 or 5230. Initially, my device and laptop was restricted for some websites, but then I was granted all the permissions to access all websites, so I guess these port numbers are open for my device. So my question is: I never receive any PUSH message from GCM. My onMessage() from GCMIntenService class is never called. What could be the reason? Please see my following code and guide me accordingly: I have declared following in my manifest: <uses-sdk android:minSdkVersion="8" android:targetSdkVersion="8" /> <permission android:name="package.permission.C2D_MESSAGE" android:protectionLevel="signature" /> <!-- App receives GCM messages. --> <uses-permission android:name="com.google.android.c2dm.permission.RECEIVE" /> <!-- GCM connects to Google Services. --> <uses-permission android:name="android.permission.INTERNET" /> <!-- GCM requires a Google account. --> <uses-permission android:name="android.permission.GET_ACCOUNTS" /> <!-- Keeps the processor from sleeping when a message is received. --> <uses-permission android:name="android.permission.WAKE_LOCK" /> <uses-permission android:name="package.permission.C2D_MESSAGE" /> <uses-permission android:name="android.permission.INTERNET" /> <receiver android:name="com.google.android.gcm.GCMBroadcastReceiver" android:permission="com.google.android.c2dm.permission.SEND" > <intent-filter> <action android:name="com.google.android.c2dm.intent.RECEIVE" /> <action android:name="com.google.android.c2dm.intent.REGISTRATION" /> <category android:name="packageName" /> </intent-filter> </receiver> <receiver android:name=".ReceiveBroadcast" android:exported="false" > <intent-filter> <action android:name="GCM_RECEIVED_ACTION" /> </intent-filter> </receiver> <service android:name=".GCMIntentService" /> /** * @author Shrikant. * */ public class GCMIntentService extends GCMBaseIntentService { /** * The Sender ID used for GCM. */ public static final String SENDER_ID = "myProjectID"; /** * This field is used to call Web-Service for GCM. */ SendUserCredentialsGCM sendUserCredentialsGCM = null; public GCMIntentService() { super(SENDER_ID); sendUserCredentialsGCM = new SendUserCredentialsGCM(); } @Override protected void onRegistered(Context arg0, String registrationId) { Log.i(TAG, "Device registered: regId = " + registrationId); sendUserCredentialsGCM.sendRegistrationID(registrationId); } @Override protected void onUnregistered(Context context, String arg1) { Log.i(TAG, "unregistered = " + arg1); sendUserCredentialsGCM .unregisterFromGCM(LoginActivity.API_OR_BROWSER_KEY); } @Override protected void onMessage(Context context, Intent intent) { Log.e("GCM MESSAGE", "Message Recieved!!!"); String message = intent.getStringExtra("message"); if (message == null) { Log.e("NULL MESSAGE", "Message Not Recieved!!!"); } else { Log.i(TAG, "new message= " + message); sendGCMIntent(context, message); } } private void sendGCMIntent(Context context, String message) { Intent broadcastIntent = new Intent(); broadcastIntent.setAction("GCM_RECEIVED_ACTION"); broadcastIntent.putExtra("gcm", message); context.sendBroadcast(broadcastIntent); } @Override protected void onError(Context context, String errorId) { Log.e(TAG, "Received error: " + errorId); Toast.makeText(context, "PUSH Notification failed.", Toast.LENGTH_LONG) .show(); } @Override protected boolean onRecoverableError(Context context, String errorId) { return super.onRecoverableError(context, errorId); } }

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  • Useful software for netbook?

    - by Moayad Mardini
    I'm looking for recommendations of good software that are particularly useful for netbooks. Software that run great on small screens and low CPU/RAM requirments. I'll start off with the following : Operating Systems: Ubuntu Netbook Remix. Easy Peasy: A fork of Ubuntu Netbook Remix that was once called UBuntu EEE. It isn't just for eeePCs though. Definitely worth a look if vanilla Netbook Remix isn't cutting it. (MarkM) Damn Small Linux (Source) Windows 7: With trimming the installation or compressing the Windows directory to fit on an 8GB SSD. (Will Eddins) nLite: A utility to install a lightweight version of Windows XP without the unnecessary components (like Media Player, Internet Explorer, Outlook Express, MSN Explorer, Messenger...). Utilites: TouchFreeze: To disable the touch pad while typing (Source) InSSIDer: Not only does it make it easier to find and keep a wireless connection, but it turns a netbook into the perfect mobile tool for troubleshooting wireless networks. (phenry) AltMove: Adds more functionality to your mouse for interacting with windows. (Rob) ASUS Font Resizer Utility and other tools by ASUS, specific to ASUS Eee PC series. Internet: Run FileZilla FTP client for a small screen : You can hide a lot of FileZilla's interface parts in the View menu, even the directory trees. Go into Settings = Interface and move the message log next to the transfer queue, if you haven't hidden them both or you want to see them. Select a theme with 16x16 icons. (Source) IDEs and Text Editors: Best lightweight IDE/Text Editor: A question on Stack Overflow that has many good suggestions of IDEs and general text editors for programmers. What’s a good linux C/C++ IDE for a low-res screen?: IDEs for Linux-powered netbooks. Online tools: Dropbox: Since the Netbook has limited disk space, you would like to use Cloud Apps like Dropbox and Ubuntu One so that you don't run out of space especially if you are on a holiday. Later when you go back to your desktop with big hard disk,you can take out the files from your dropbox repo. (Manish Sinha) Google products: like Docs, Calendar and Reader (aviraldg) Web sites and software lists: Netbookfiles.com: Netbook specific software downloads. Software Apps to Maximise your Netbook Battery Power: Netbooks are known for their portability. Not only are they small and lightweight but with their increased power efficiency, batteries can last much longer than conventional laptops. This also means you no longer have to carry a power adapter with you! Several brands emphasis the longevity of the battery as a strong selling point, and for those people who travel a lot, it sure is. Free Must-Have Netbook Apps: Finding software for netbooks can present challenges due to limited hard drive space, processor power, RAM, and screen real-estate. That doesn't mean you have to do without essential programs. The apps below cover all the bases -- entertainment, productivity, security, and communication -- without compromising on performance or usability. Best of all, they're free! Useful Netbook Software: With short battery lives and small resolution screens Netbooks, unlike many other computers on the market, could so with some specific software for their use. Now, not all of those I’ve found are specifically designed for Netbooks, but all are relevant. And they’re designed for Windows XP. The question is community wiki, so feel free to edit it. Updated, thank you all for suggestions.

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  • Vagrant (Virtualbox) host-only multiple node networking issue

    - by Lorin Hochstein
    I'm trying to use a multi-VM vagrant environment as a testbed for deploying OpenStack, and I've run into a networking problem with trying to communicate from one VM, to a VM-inside-of-a-VM. I have two Vagrant nodes, a cloud controller node and a compute node. I'm using host-only networking. My Vagrantfile looks like this: Vagrant::Config.run do |config| config.vm.box = "precise64" config.vm.define :controller do |controller_config| controller_config.vm.network :hostonly, "192.168.206.130" # eth1 controller_config.vm.network :hostonly, "192.168.100.130" # eth2 controller_config.vm.host_name = "controller" end config.vm.define :compute1 do |compute1_config| compute1_config.vm.network :hostonly, "192.168.206.131" # eth1 compute1_config.vm.network :hostonly, "192.168.100.131" # eth2 compute1_config.vm.host_name = "compute1" compute1_config.vm.customize ["modifyvm", :id, "--memory", 1024] end end When I try to start up a (QEMU-based) VM, it boots successfully on compute1, and its virtual nic (vnet0) is connected via a bridge, br100: root@compute1:~# brctl show 100 bridge name bridge id STP enabled interfaces br100 8000.08002798c6ef no eth2 vnet0 When the QEMU VM makes a request to the DHCP server (dnsmasq) running on controller, I can see the request reaches the controller because of the output on the syslog on the controller: Aug 6 02:34:56 precise64 dnsmasq-dhcp[12042]: DHCPDISCOVER(br100) fa:16:3e:07:98:11 Aug 6 02:34:56 precise64 dnsmasq-dhcp[12042]: DHCPOFFER(br100) 192.168.100.2 fa:16:3e:07:98:11 However, the DHCPOFFER never makes it back to the VM running on compute1. If I watch the requests using tcpdump on the vboxnet3 interface on my host machine that runs Vagrant (Mac OS X), I can see both the requests and the replies $ sudo tcpdump -i vboxnet3 -n port 67 or port 68 tcpdump: WARNING: vboxnet3: That device doesn't support promiscuous mode (BIOCPROMISC: Operation not supported on socket) tcpdump: verbose output suppressed, use -v or -vv for full protocol decode listening on vboxnet3, link-type EN10MB (Ethernet), capture size 65535 bytes 22:51:20.694040 IP 0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from fa:16:3e:07:98:11, length 280 22:51:20.694057 IP 0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from fa:16:3e:07:98:11, length 280 22:51:20.696047 IP 192.168.100.1.67 > 192.168.100.2.68: BOOTP/DHCP, Reply, length 311 22:51:23.700845 IP 0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from fa:16:3e:07:98:11, length 280 22:51:23.700876 IP 0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from fa:16:3e:07:98:11, length 280 22:51:23.701591 IP 192.168.100.1.67 > 192.168.100.2.68: BOOTP/DHCP, Reply, length 311 22:51:26.705978 IP 0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from fa:16:3e:07:98:11, length 280 22:51:26.705995 IP 0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from fa:16:3e:07:98:11, length 280 22:51:26.706527 IP 192.168.100.1.67 > 192.168.100.2.68: BOOTP/DHCP, Reply, length 311 But, if I tcpdump on eth2 on compute, I only see the requests, not the replies: root@compute1:~# tcpdump -i eth2 -n port 67 or port 68 tcpdump: WARNING: eth2: no IPv4 address assigned tcpdump: verbose output suppressed, use -v or -vv for full protocol decode listening on eth2, link-type EN10MB (Ethernet), capture size 65535 bytes 02:51:20.240672 IP 0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from fa:16:3e:07:98:11, length 280 02:51:23.249758 IP 0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from fa:16:3e:07:98:11, length 280 02:51:26.258281 IP 0.0.0.0.68 > 255.255.255.255.67: BOOTP/DHCP, Request from fa:16:3e:07:98:11, length 280 At this point, I'm stuck. I'm not sure why the DHCP replies aren't making it to the compute node. Perhaps it has something to do with the configuration of the VirtualBox virtual switch/router? Note that eth2 interfaces on both nodes have been set to promiscuous mode.

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  • Forwarding rsyslog to syslog-ng, with FQDN and facility separation

    - by Joshua Miller
    I'm attempting to configure my rsyslog clients to forward messages to my syslog-ng log repository systems. Forwarding messages works "out of the box", but my clients are logging short names, not FQDNs. As a result the messages on the syslog repo use short names as well, which is a problem because one can't determine which system the message originated from easily. My clients get their names through DHCP / DNS. I've tried a number of solutions trying to get this working, but without success. I'm using rsyslog 4.6.2 and syslog-ng 3.2.5. I've tried setting $PreserveFQDN on as the first directive in /etc/rsyslog.conf (and restarting rsyslog of course). It seems to have no effect. hostname --fqdn on the client returns the proper FQDN, so the problem isn't whether the system can actually figure out its own FQDN. $LocalHostName <fqdn> looked promising, but this directive isn't available in my version of rsyslog (Available since 4.7.4+, 5.7.3+, 6.1.3+). Upgrading isn't an option at the moment. Configuring the syslog-ng server to populate names based on reverse lookups via DNS isn't an option. There are complexities with reverse DNS and the public cloud. Specifying for the forwarder to use a custom template seems like a viable option at first glance. I can specify the following, which causes local logging to begin using the FQDN on the syslog-ng repo. $template MyTemplate, "%timestamp% <FQDN> %syslogtag%%msg%" $ActionForwardDefaultTemplate MyTemplate However, when I put this in place syslog-ng seems to be unable to categorize messages by facility or priority. Messages come in as FQDN, but everything is put in to user.log. When I don't use the custom template, messages are properly categorized under facility and priority, but with the short name. So, in summary, if I manually trick rsyslog into including the FQDN, priority and facility becomes lost details to syslog-ng. How can I get rsyslog to do FQDN logging which works properly going to a syslog-ng repository? rsyslog client config: $ModLoad imuxsock.so # provides support for local system logging (e.g. via logger command) $ModLoad imklog.so # provides kernel logging support (previously done by rklogd) $ActionFileDefaultTemplate RSYSLOG_TraditionalFileFormat *.info;mail.none;authpriv.none;cron.none /var/log/messages authpriv.* /var/log/secure mail.* -/var/log/maillog cron.* /var/log/cron *.emerg * uucp,news.crit /var/log/spooler local7.* /var/log/boot.log $WorkDirectory /var/spool/rsyslog # where to place spool files $ActionQueueFileName fwdRule1 # unique name prefix for spool files $ActionQueueMaxDiskSpace 1g # 1gb space limit (use as much as possible) $ActionQueueSaveOnShutdown on # save messages to disk on shutdown $ActionQueueType LinkedList # run asynchronously $ActionResumeRetryCount -1 # infinite retries if host is down *.* @syslog-ng1.example.com *.* @syslog-ng2.example.com syslog-ng configuration (abridged for brevity): options { flush_lines (0); time_reopen (10); log_fifo_size (1000); long_hostnames (off); use_dns (no); use_fqdn (yes); create_dirs (no); keep_hostname (yes); }; source src { unix-stream("/dev/log"); internal(); udp(ip(0.0.0.0) port(514)); }; destination per_host_destination { file( "/var/log/syslog-ng/devices/$HOST/$FACILITY.log" owner("root") group("root") perm(0644) dir_owner(root) dir_group(root) dir_perm(0775) create_dirs(yes)); }; log { source(src); destination(per_facility_destination); };

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  • Trying to connect phpMyAdmin to remote mySQL server ( 2002: can't connect )

    - by Malcolm Jones
    Trying to get phpMyAdmin to talk to a remote mySQL server. The config is below and there is already a user set up in mySQL DB to be able to log in from the specified host that PMA sits on. Hosting is provided by Rackspace (Rightscale) and both cloud servers behind the same firewall. [config.inc.php] <?php $cfg['blowfish_secret'] = ''; $i = 0; $i++; $cfg['Servers'][$i]['host'] = 'XX.XX.XX.XX'; // MySQL hostname or IP address $cfg['Servers'][$i]['port'] = ''; // MySQL port - leave blank for default port $cfg['Servers'][$i]['socket'] = ''; // Path to the socket - leave blank for default socket $cfg['Servers'][$i]['connect_type'] = 'tcp'; // How to connect to MySQL server ('tcp' or 'socket') $cfg['Servers'][$i]['extension'] = 'mysql'; // The php MySQL extension to use ('mysql' or 'mysqli') $cfg['Servers'][$i]['compress'] = FALSE; // Use compressed protocol for the MySQL connection // (requires PHP >= 4.3.0) $cfg['Servers'][$i]['controluser'] = ''; // MySQL control user settings // (this user must have read-only $cfg['Servers'][$i]['controlpass'] = ''; // access to the "mysql/user" // and "mysql/db" tables). // The controluser is also // used for all relational // features (pmadb) $cfg['Servers'][$i]['auth_type'] = 'config'; // Authentication method (config, http or cookie based)? $cfg['Servers'][$i]['user'] = 'USERNAME'; // MySQL user $cfg['Servers'][$i]['password'] = 'PASSWORD'; // MySQL password (only needed // with 'config' auth_type) $cfg['Servers'][$i]['only_db'] = ''; // If set to a db-name, only // this db is displayed in left frame // It may also be an array of db-names, where sorting order is relevant. $cfg['Servers'][$i]['hide_db'] = ''; // Database name to be hidden from listings $cfg['Servers'][$i]['verbose'] = ''; // Verbose name for this host - leave blank to show the hostname $cfg['Servers'][$i]['pmadb'] = ''; // Database used for Relation, Bookmark and PDF Features // (see scripts/create_tables.sql) // - leave blank for no support // DEFAULT: 'phpmyadmin' $cfg['Servers'][$i]['bookmarktable'] = ''; // Bookmark table // - leave blank for no bookmark support // DEFAULT: 'pma_bookmark' $cfg['Servers'][$i]['relation'] = ''; // table to describe the relation between links (see doc) // - leave blank for no relation-links support // DEFAULT: 'pma_relation' $cfg['Servers'][$i]['table_info'] = ''; // table to describe the display fields // - leave blank for no display fields support // DEFAULT: 'pma_table_info' $cfg['Servers'][$i]['table_coords'] = ''; // table to describe the tables position for the PDF schema // - leave blank for no PDF schema support // DEFAULT: 'pma_table_coords' $cfg['Servers'][$i]['pdf_pages'] = ''; // table to describe pages of relationpdf // - leave blank if you don't want to use this // DEFAULT: 'pma_pdf_pages' $cfg['Servers'][$i]['column_info'] = ''; // table to store column information // - leave blank for no column comments/mime types // DEFAULT: 'pma_column_info' $cfg['Servers'][$i]['history'] = ''; // table to store SQL history // - leave blank for no SQL query history // DEFAULT: 'pma_history' $cfg['Servers'][$i]['verbose_check'] = TRUE; // set to FALSE if you know that your pma_* tables // are up to date. This prevents compatibility // checks and thereby increases performance. $cfg['Servers'][$i]['AllowRoot'] = TRUE; // whether to allow root login $cfg['Servers'][$i]['AllowDeny']['order'] // Host authentication order, leave blank to not use = ''; $cfg['Servers'][$i]['AllowDeny']['rules'] // Host authentication rules, leave blank for defaults = array(); Please let me know if you need anymore info. -- Malcolm

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  • Why is code quality not popular?

    - by Peter Kofler
    I like my code being in order, i.e. properly formatted, readable, designed, tested, checked for bugs, etc. In fact I am fanatic about it. (Maybe even more than fanatic...) But in my experience actions helping code quality are hardly implemented. (By code quality I mean the quality of the code you produce day to day. The whole topic of software quality with development processes and such is much broader and not the scope of this question.) Code quality does not seem popular. Some examples from my experience include Probably every Java developer knows JUnit, almost all languages implement xUnit frameworks, but in all companies I know, only very few proper unit tests existed (if at all). I know that it's not always possible to write unit tests due to technical limitations or pressing deadlines, but in the cases I saw, unit testing would have been an option. If a developer wanted to write some tests for his/her new code, he/she could do so. My conclusion is that developers do not want to write tests. Static code analysis is often played around in small projects, but not really used to enforce coding conventions or find possible errors in enterprise projects. Usually even compiler warnings like potential null pointer access are ignored. Conference speakers and magazines would talk a lot about EJB3.1, OSGI, Cloud and other new technologies, but hardly about new testing technologies or tools, new static code analysis approaches (e.g. SAT solving), development processes helping to maintain higher quality, how some nasty beast of legacy code was brought under test, ... (I did not attend many conferences and it propably looks different for conferences on agile topics, as unit testing and CI and such has a higer value there.) So why is code quality so unpopular/considered boring? EDIT: Thank your for your answers. Most of them concern unit testing (and has been discussed in a related question). But there are lots of other things that can be used to keep code quality high (see related question). Even if you are not able to use unit tests, you could use a daily build, add some static code analysis to your IDE or development process, try pair programming or enforce reviews of critical code.

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  • Azure storage: Uploaded files with size zero bytes

    - by Fabio Milheiro
    When I upload an image file to a blob, the image is uploaded apparently successfully (no errors). When I go to cloud storage studio, the file is there, but with a size of 0 (zero) bytes. The following is the code that I am using: // These two methods belong to the ContentService class used to upload // files in the storage. public void SetContent(HttpPostedFileBase file, string filename, bool overwrite) { CloudBlobContainer blobContainer = GetContainer(); var blob = blobContainer.GetBlobReference(filename); if (file != null) { blob.Properties.ContentType = file.ContentType; blob.UploadFromStream(file.InputStream); } else { blob.Properties.ContentType = "application/octet-stream"; blob.UploadByteArray(new byte[1]); } } public string UploadFile(HttpPostedFileBase file, string uploadPath) { if (file.ContentLength == 0) { return null; } string filename; int indexBar = file.FileName.LastIndexOf('\\'); if (indexBar > -1) { filename = DateTime.UtcNow.Ticks + file.FileName.Substring(indexBar + 1); } else { filename = DateTime.UtcNow.Ticks + file.FileName; } ContentService.Instance.SetContent(file, Helper.CombinePath(uploadPath, filename), true); return filename; } // The above code is called by this code. HttpPostedFileBase newFile = Request.Files["newFile"] as HttpPostedFileBase; ContentService service = new ContentService(); blog.Image = service.UploadFile(newFile, string.Format("{0}{1}", Constants.Paths.BlogImages, blog.RowKey)); Before the image file is uploaded to the storage, the Property InputStream from the HttpPostedFileBase appears to be fine (the size of the of image corresponds to what is expected! And no exceptions are thrown). And the really strange thing is that this works perfectly in other cases (uploading Power Points or even other images from the Worker role). The code that calls the SetContent method seems to be exactly the same and file seems to be correct since a new file with zero bytes is created at the correct location. Does any one have any suggestion please? I debugged this code dozens of times and I cannot see the problem. Any suggestions are welcome! Thanks

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  • Better way to "find parent" and if statements

    - by Luke Abell
    I can't figure out why this isn't working: $(document).ready(function() { if ($('.checkarea.unchecked').length) { $(this).parent().parent().parent().parent().parent().parent().parent().removeClass('checked').addClass('unchecked'); } else { $(this).parent().parent().parent().parent().parent().parent().parent().removeClass('unchecked').addClass('checked'); } }); Here's a screenshot of the HTML structure: http://cloud.lukeabell.com/JV9N (Updated with correct screenshot) Also, there has to be a better way to find the parent of the item (there are multiple of these elements on the page, so I need it to only effect the one that is unchecked) Here's some other code that is involved that might be important: $('.toggle-open-area').click(function() { if($(this).parent().parent().parent().parent().parent().parent().parent().hasClass('open')) { $(this).parent().parent().parent().parent().parent().parent().parent().removeClass('open').addClass('closed'); } else { $(this).parent().parent().parent().parent().parent().parent().parent().removeClass('closed').addClass('open'); } }); $('.checkarea').click(function() { if($(this).hasClass('unchecked')) { $(this).removeClass('unchecked').addClass('checked'); $(this).parent().parent().parent().parent().parent().parent().parent().removeClass('open').addClass('closed'); } else { $(this).removeClass('checked').addClass('unchecked'); $(this).parent().parent().parent().parent().parent().parent().parent().removeClass('closed').addClass('open'); } }); (Very open to improvements for that section as well) Thank you so much! Here's a link to where this is all happening: http://linkedin.guidemytech.com/sign-up-for-linkedin-step-2-set-up-linkedin-student/ Update: I've improved the code from the comments, but still having issues with that first section not working. $(document).ready(function() { if ($('.checkarea.unchecked').length) { $(this).parents('.whole-step').removeClass('checked').addClass('unchecked'); } else { $(this).parents('.whole-step').removeClass('unchecked').addClass('checked'); } }); -- $('.toggle-open-area').click(function() { if($(this).parent().parent().parent().parent().parent().parent().parent().hasClass('open')) { $(this).parents('.whole-step').removeClass('open').addClass('closed'); } else { $(this).parents('.whole-step').removeClass('closed').addClass('open'); } }); $('.toggle-open-area').click(function() { $(this).toggleClass('unchecked checked'); $(this).closest(selector).toggleClass('open closed'); }); $('.checkarea').click(function() { if($(this).hasClass('unchecked')) { $(this).removeClass('unchecked').addClass('checked'); $(this).parent().parent().parent().parent().parent().parent().parent().removeClass('open').addClass('closed'); } else { $(this).removeClass('checked').addClass('unchecked'); $(this).parent().parent().parent().parent().parent().parent().parent().removeClass('closed').addClass('open'); } });

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  • Advice for Architecture Design Logic for software application

    - by Prasad
    Hi, I have a framework of basic to complex set of objects/classes (C++) running into around 500. With some rules and regulations - all these objects can communicate with each other and hence can cover most of the common queries in the domain. My Dream: I want to provide these objects as icons/glyphs (as I learnt recently) on a workspace. All these objects can be dragged/dropped into the workspace. They have to communicate only through their methods(interface) and in addition to few iterative and conditional statements. All these objects are arranged finally to execute a protocol/workflow/dataflow/process. After drawing the flow, the user clicks the Execute/run button. All the user interaction should be multi-touch enabled. The best way to show my dream is : Jeff Han's Multitouch Video. consider Jeff is playing with my objects instead of the google maps. :-) it should be like playing a jigsaw puzzle. Objective: how can I achieve the following while working on this final product: a) the development should be flexible to enable provision for web services b) the development should enable easy web application development c) The development should enable client-server architecture - d) further it should also enable mouse based drag/drop desktop application like Adobe programs etc. I mean to say: I want to economize on investments. Now I list my efforts till now in design : a) Created an Editor (VB) where the user writes (manually) the object / class code b) On Run/Execute, the code is copied into a main() function and passed to interpreter. c) Catch the output and show it in the console. The interpreter can be separated to become a server and the Editor can become the client. This needs lot of standard client-server architecture work. But some how I am not comfortable in the tightness of this system. Without interpreter is there much faster and better embeddable solution to this? - other than writing a special compiler for these objects. Recently learned about AXIS-C++ can help me - looks like - a friend suggested. Is that the way to go ? Here are my questions: (pl. consider me a self taught programmer and NOT my domain) a) From the stage of C++ objects to multi-touch product, how can I make sure I will develop the parallel product/service models as well.? What should be architecture aspects I should consider ? b) What technologies are best suited for this? c) If I am thinking of moving to Cloud Computing, how difficult/ how redundant / how unnecessary my efforts will be ? d) How much time in months would it take to get the first beta ? I take the liberty to ask if any of the experts here are interested in this project, please email me: [email protected] Thank you for any help. Looking forward.

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  • Reverse proxy for a REST web service using ADFS/AD and WebApi

    - by Kai Friis
    I need to implement a reverse proxy for a REST webservice behind a firewall. The reverse proxy should authenticate against an enterprise ADFS 2.0 server, preferably using claims in .net 4.5. The clients will be a mix of iOS, Android and web. I’m completely new to this topic; I’ve tried to implement the service as a REST service using WebApi, WIF and the new Identity and Access control in VS 2012, with no luck. I have also tried to look into Brock Allen’s Thinktecture.IdentityModel.45, however then my head was spinning so I didn’t see the difference between it and Windows Identity Foundation with the Identity and Access control. So I think I need to step back and get some advice on how to do this. There are several ways to this, as far as I understand it. In hardware. Set up our Citrix Netscaler as a reverse proxy. I have no idea how to do that, however if it’s a good solution I can always hire someone who knows… Do it in the webserver, like IIS. I haven’t tried it; do not know if it will work. Create a web service to do it. 3.1 Implement it as a SOAP service using WCF. As I understand it ADFS do not support REST so I have to use SOAP. The problem is mobile device do not like SOAP, neither do I… However if it’s the best way, I have to do it. 3.2 Use Azure Access Control Service. It might work, however the timing is not good. Our enterprise is considering several cloud options, and us jumping on the azure wagon on our own might not be the smartest thing to do right now. However if it is the only options, we can do it. I just prefer not to use it right now. Right now I feel there are too many options, and I do not know which one will work. If someone can point me in the right directions, which path to pursue, I would be very grateful.

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  • Job queue manager with RPC interface

    - by admr
    I need a job queue manager that I can control over the Internet. It should be able to execute and stop processes, check on their status (ideally notice and execute some code when a process exits), respond to commands and also be able to report back to a server. Background: I have a GWT application that allows to create jobs to execute on a cloud instance (currently EC2). I want to push a "job packet" (data for a process to operate on etc) to S3, start a Linux EC2 instance (or use one that's already running), and tell a job manager on the instance to execute that job (possibly parallel to other jobs). It should then pull the "job packet" from S3, run a process that operates on that data and report back to the server that is running the server part of my GWT application with some information (e.g. exit code, stdout, stderr). If I have to write e.g. stdour/err to a file from the process and read that file, that's OK too. I would really like the manager to be "close" to the processes it runs, meaning I want to avoid using something like Runtime.exec from the JDK. It seems like I would have to do that if I used Quartz for example. I'm fine with the calls in both directions being asynchronous. I'm fine with any reasonable technology for the calls as long as I can easily build an interface for that in my GWT server side (e.g. HTTP requests to a servlet over SSL would be nice and trivial). The job manager does not need to have a very sophisticated queueing system. Running several processes either sequentially or in parallel should be fine. Determining how much compute time a process received during its lifetime would be nice (AFAIK, this might be challenging). I did not yet find any existing software that does this, including http://java-source.net/open-source/job-schedulers. I suspect I might have to build an RPC interface (with authentication etc, of course) around a job manager; maybe use something like Apache Commons Exec. In that case, I would prefer Java or Python for the job manager part. I would be happy to hear suggestions for either the former or latter scenario!

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  • NullPointerException using datanucleus-json with S3

    - by Matt
    I'm using datanucleus 3.2.7 from Maven, trying to use the Amazon S3 JPA provider. I can successfully write data into S3, but querying either by using "SELECT u FROM User u" or "SELECT u FROM User u WHERE id = :id" causes a NullPointerException to be thrown. Using the RDBMS provider, everything works perfectly. Is there something I'm doing wrong? Main.java EntityManagerFactory factory = Persistence.createEntityManagerFactory("MyUnit"); EntityManager entityManager = factory.createEntityManager(); Query query = entityManager.createQuery("SELECT u FROM User u", User.class); List<User> users = query.getResultList(); // Null pointer exception here for(User u:users) System.out.println(u); User.java package test; import javax.persistence.*; @Entity @Table(name = "User") public class User { @Id public String id; public String name; public User(String id, String name) { this.id = id; this.name = name; } public String toString() { return id+" : "+name; } } persistence.xml <?xml version="1.0" encoding="UTF-8" ?> <persistence xmlns="http://java.sun.com/xml/ns/persistence" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://java.sun.com/xml/ns/persistence http://java.sun.com/xml/ns/persistence/persistence_1_0.xsd" version="1.0"> <persistence-unit name="MyUnit"> <class>test.User</class> <exclude-unlisted-classes /> <properties> <properties> <property name="datanucleus.ConnectionURL" value="amazons3:http://s3.amazonaws.com/" /> <property name="datanucleus.ConnectionUserName" value="xxxxx" /> <property name="datanucleus.ConnectionPassword" value="xxxxx" /> <property name="datanucleus.cloud.storage.bucket" value="my-bucket" /> </properties> <property name="datanucleus.autoCreateSchema" value="true" /> </properties> </persistence-unit> </persistence> Exception java.lang.NullPointerException at org.datanucleus.NucleusContext.isClassWithIdentityCacheable(NucleusContext.java:1840) at org.datanucleus.ExecutionContextImpl.getObjectFromLevel2Cache(ExecutionContextImpl.java:5287) at org.datanucleus.ExecutionContextImpl.getObjectFromCache(ExecutionContextImpl.java:5191) at org.datanucleus.ExecutionContextImpl.findObject(ExecutionContextImpl.java:3137) at org.datanucleus.store.json.CloudStoragePersistenceHandler.getObjectsOfCandidateType(CloudStoragePersistenceHandler.java:367) at org.datanucleus.store.json.query.JPQLQuery.performExecute(JPQLQuery.java:94) at org.datanucleus.store.query.Query.executeQuery(Query.java:1786) at org.datanucleus.store.query.Query.executeWithMap(Query.java:1690) at org.datanucleus.api.jpa.JPAQuery.getResultList(JPAQuery.java:194) at test.Main.main(Main.java:16)

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  • change attributes of SVG graph without refresh

    - by Mike Hudak
    Hello, I have a simple SVG graph generated by GraphViz: <?xml version="1.0" encoding="UTF-8" standalone="no"?> <!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"> <!-- Generated by graphviz version 2.26.3 (20100126.1600) --> <!-- Title: G Pages: 1 --> <svg width="138pt" height="168pt" viewBox="0.00 0.00 138.00 168.00" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <g id="graph1" class="graph" transform="scale(1 1) rotate(0) translate(4 164)"> <title>G</title> <polygon fill="white" stroke="white" points="-4,5 -4,-164 135,-164 135,5 -4,5"/> <!-- Node1 --> <g id="node1" class="node"><title>Node1</title> <a xlink:href="http://localhost/viz/applet.php" xlink:title="Internet"> <image xlink:href="images/cloud.png" width="130px" height="77px" preserveAspectRatio="xMinYMin meet" x="0" y="-159.5"/> <text text-anchor="middle" x="65" y="-116.4" font-family="Times New Roman,serif" font-size="14.00">&#39;.$Internet.&#39;</text> </a> </g> <!-- Node2 --> <g id="node2" class="node"><title>Node2</title> <a xlink:href="http://localhost/viz/applet.php"> <image xlink:href="images/file server.png" width="44px" height="45px" preserveAspectRatio="xMinYMin meet" x="43" y="-45.5"/> </a> </g> <!-- Node1&#45;&gt;Node2 --> <g id="edge2" class="edge"><title>Node1&#45;&gt;Node2</title> <a xlink:title="Bandwidth: 1544kbps&#10;Using link: 12%&#10;VOIP calls: 4&#10;Packet rate: 10000&#10;Packet loss: 2"> <path fill="none" stroke="black" d="M65,-82.2678C65,-73.5404 65,-64.358 65,-55.8964"/> <polygon fill="black" stroke="black" points="68.5001,-55.6524 65,-45.6524 61.5001,-55.6525 68.5001,-55.6524"/> </a> </g> </g> </svg> I want to change some atributes: for example " VOIP calls: 4 " -changing "4" to value from Database(LDAP) without refreshing whole SVG graph <a xlink:title="Bandwidth: 1544kbps&#10;Using link: 12%&#10;VOIP calls: 4&#10;Packet rate: 10000&#10;Packet loss: 2"> Thank you for your answers

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  • jQuery: Giving each matched element an unique ID

    - by AnGafraidh
    I am writing an 'inline translator' application to be used with a cloud computing platform to extend non-supported languages. The majority of this uses jQuery to find the text value, replace it with the translation, then append the element with a span tag that has an unique ID, to be used elsewhere within the application. The problem arises however, when there are more than one element, say , that have the exact same value to be translated (matched elements). What happens in the function in question is that it puts all matched elements in the same span, taking the second, third, fourth, etc. out of their parent tags. My code is pretty much like this example: <script src='jquery-1.4.2.js'></script> <script> jQuery.noConflict(); var uniqueID='asdfjkl'; jQuery(window).ready(function() { var myQ1 = jQuery("input[id~=test1]"); myClone=myQ1.clone(); myClone.val('Replaced this button'); myQ1.replaceWith('<span id='+uniqueID+'></span>'); jQuery('#'+uniqueID).append(myClone); }); </script> <table> <tr><td> <input id='test1' type='button' value="I'm a button!"></input> &nbsp; <input id='test2' type='button' value="And so am I"></input> </tr></td> <tr><td> <input id='test1' type='button' value="I'm a button!"></input> </tr></td> </table> As a workaround, I've experimented with using a loop to create a class for each span, rising in increment until jQuery("input[id~=test1]").length, but I can't seem to get anything I do to work. Is there any way to give each matched element an unique ID? My fluency in jQuery is being put to the test! Thanks for any help in advance. Aaron

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  • Getting up to speed on modern architecture

    - by Matt Thrower
    Hi, I don't have any formal qualifications in computer science, rather I taught myself classic ASP back in the days of the dotcom boom and managed to get myself a job and my career developed from there. I was a confident and, I think, pretty good programmer in ASP 3 but as others have observed one of the problems with classic ASP was that it did a very good job of hiding the nitty-gritty of http so you could become quite competent as a programmer on the basis of relatively poor understanding of the technology you were working with. When I changed on to .NET at first I treated it like classic ASP, developing stand-alone applications as individual websites simply because I didn't know any better at the time. I moved jobs at this point and spent the next several years working on a single site whose architecture relied heavily on custom objects: in other words I gained a lot of experience working with .NET as a middle-tier development tool using a quite old-fashioned approach to OO design along the lines of the classic "car" class example that's so often used to teach OO. Breaking down programs into blocks of functionality and basing your classes and methods around that. Although we worked under an Agile approach to manage the work the whole setup was classic client/server stuff. That suited me and I gradually got to grips with .NET and started using it far more in the manner that it should be, and I began to see the power inherent in the technology and precisely why it was so much better than good old ASP 3. In my latest job I have found myself suddenly dropped in at the deep end with two quite young, skilled and very cutting-edge programmers. They've built a site architecture which is modelling along a lot of stuff which is new to me and which, in truth I'm having a lot of trouble understanding. The application is built on a cloud computing model with multi-tenancy and the architecture is all loosely coupled using a lot of interfaces, factories and the like. They use nHibernate a lot too. Shortly after I joined, both these guys left and I'm now supposedly the senior developer on a system whose technology and architecture I don't really understand and I have no-one to ask questions of. Except you, the internet. Frankly I feel like I've been pitched in at the deep end and I'm sinking. I'm not sure if this is because I lack the educational background to understand this stuff, if I'm simply not mathematically minded enough for modern computing (my maths was never great - my approach to design is often to simply debug until it works, then refactor until it looks neat), or whether I've simply been presented with too much of too radical a nature at once. But the only way to find out which it is is to try and learn it. So can anyone suggest some good places to start? Good books, tutorials or blogs? I've found a lot of internet material simply presupposes a level of understanding that I just don't have. Your advice is much appreciated. Help a middle-aged, stuck in the mud developer get enthusastic again! Please!

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