Error during SSL installation cPanel/WHM
- by baswoni
I have a dedicated server and I am using the install wizard via WHM to install an SSL certificate.
I have the following keys:
Certificate key
RSA private key
CA certificate
I paste these three elements into the wizard along with the domain, IP address and username but I get this error:
SSL install aborted due to error: Unable to save certificate key.
Certificate verification passed
Have I missed a step?
I have given it another go to make sure I am copying and pasting the info correctly and I am now getting the following error:
SSL install aborted due to error:
Sorry, you must have a dedicated ip to
use this feature for the user:
username! If you are intending to
install a shared certificate you must
use the username "nobody" for security
and bandwidth reporting reasons.
Even though I am using a dedicated IP address, I am getting this problem.
I thought I would also add that this SSL certificate has been installed on a shared hosting environment with my previous hostig provider. The account with them is still active, however the domain and its contents now reside on the dedicated server - could this cause problems?