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• UAE and the mysteries of unreachable websites

  - by 0plus1

  I write here because I'm really lost, please stay with me because it's not easy to explain. A company asked me to set-up a private server, now I'm a programmer so I got a solution with technical support and cpanel which helped me to setup everything and it's working smoothless. I'm by no means a professional sysadmin, but I have a fair knowledge of server configurations, but this problem is way over my knowledge, and apparently way over the knowledge of most sysadmins, I really hope that here I'll find someone with enough experience to help me or at least give me more insight. Now this company for which I'm consulting operates in the UAE (United Arab Emirates) and from there the server is almost unreachable. It started with ns not registering in the UAE, after a week that sorted itself out and now the site is indeed reachable, but it takes almost 2 minutes to load a webpage with one line of text. Emails go in timeout. The domain currently parked there has been bought appositely for tests, the main one that was supposed to go there, after a catastrophic week has been transferred to a shared hosting solution in the UK, and from there it works like a charme. Now after doing some research I discovered that I'm not alone in this, there are several reports of webmasters discovering that their website is not reachable inside the UAE, and mind this has nothing to do with the state-wide block of questionable sites, because in that case an error message appears, this seems to be related to the infrastructure of the UAE, which apparently reroutes everything through their own "fake" internet. Apparently new servers with their own IP are not recognized (yet?) by the UAE infrastructure, while shared hosting solutions seeing that they operates tons of other websites are more likely to be part of the UAE network. Now my questions are: 1) Has someone a real explanation for this? The only thing I can think of is that the server is on a new IP that is not yet recognized by the UAE, but that doesn't explain why it loads (even if after 2 minutes). I don't have any help from within the UAE as the only people that are "experts" are questionable companies that simply try to sell their own services. 2) If there is really some kind of block of new servers, is it possible to know before if a server is reachable from within the UAE, currently this is not a ns problem as even accessing the server with its IP result in a 2 minute wait. 3) Can it be that the problem lies somewhere else? There are some tests that I can perform? I'm not physically in the UAE, but I can ask the people there, or use teamviewer. Could it be some misconfiguration on the server (mind that the site works EVERYWHERE else in the world). Thank you for ANY kind of help

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• How to check if a server runs in pressing mode

  - by Ice

  Hi there, Layout: i have at customer side a server (win2003 R2 SP2 standard edition 32-bit) with a sql-server 2005 and some databases. This system starts with the /3GB-Switch. The system reports 3.25 GB RAM and taskmanager reports the process of sqlserver.exe with 2758255 K as the process with the highest consumption. The OS separates RAM for applications and for itself, normaly 50:50. But here we have the /3GB-Switch aktivated and i think the part for the applications is more than 50% of RAM. Knowledge (or better not knowledge): Somebody told me that if the OS runs out of memory within his part of RAM, the server runs into pressing mode. Questions: What is this pressing mode? Is pressing mode possible at all in this szenario? What should be done to get more performance out of this sql-server, beside optimizing the database and all this stuff.

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• Batch convert of Word docs with images to HTML

  - by dylpickle

  OK, here is my situation: I made a knowledge base for a company, they have about 500 word documents with screenshots in them explaining procedures and such. I can easily paste the text into the cms wysiwyg editor on the knowledge base but the images need to be uploaded one at a time, then sized and placed in the article. Question: Is there any suggestions for an automatic method to to convert the documents to html with the appropriate image tags and links to the images in them, and export/package the images for ftp upload? I can already convert them to HTML automatically using a batch file and a program, but converting the images to the correct tags with href link, then exporting them for ftp is where i need some help. Might not even be possible, but if anyone has tried to do something like this I would like to here how you approached this.

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• How does file compression work?

  - by Phoshi

  So, I realised today I take file compression for granted. The ability to bundle a few files together into one, and have it come out smaller than any of them, is something I just accept as a fact, but how does it actually work? I have a limited knowledge of it that includes something to do with replacing all the duplicate entries with pointers, to shrink that way, but beyond that I'm fairly clueless! As I'm always open to new knowledge, as I imagine most of us here are, I thought I'd ask. So, SuperUser, how does compression actually work?

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• Could 11.5 Million 401's be causing bottlenecks?

  - by roviuser

  I'm going to preface this with a warning: My knowledge about servers and networking is VERY limited, and if you provide me with technical answers, I probably won't understand much until I research your answer further. I'm trying to expand my knowledge and learn about it, though. If the information that I am able to provide in this question is insufficient to answer the question, I understand, and it can be closed. We have a SharePoint 2007 system that is extremely slow, mostly from huge amounts of use. We've been told that the main speed bottleneck is the access to the sql databases. However, they do provide a statistics dashboard, so I did some poking around, and noticed that we have 11.5 million or more 401 - access denied errors every month. Could this be causing major speed/performance decreases? Authentication for sharepoint uses active directory.

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• Mount drive with two drive letters instead of one.

  - by grub

  Hi everyone a co-worker of mine absolutely insists that it's possible to mount a drive in windows server 2003 with two letters instead of one. He's not talking about mounting a drive into an empty ntfs - folder. example: use ab:\ instead of a:. I'm pretty sure that's not possible. I'm working with over 300 windows servers and never noticed that kind of feature. I also cant find any knowledge base or technet article which describes that kind of feature. Please tell me if it's possible or not. If it's possible please refer to the corresponding knowledge base or technet articles from microsoft. Thank you very much.

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• How would you rewrite/refactor this ?

  - by frostings

  Old application that is used by 50-60.000 paying customers. Company is several hundred people big. Application has a lot of business critical code (30% of all code) written in classic asp. Application has a lot more .net code. Application has a COM+ bridge for enabling asp to "talk" to .net Organization lacks some/a lot knowledge on what is causing the 10-20% server-reset per day (might be due to COM+ ?) There is no red line through the application; no architecture, no real patterns etc. The application has been like this for at least 5 years. The asp code base is increasing, slowly but certainly. I have read refactoring stories and I have knowledge on why you some of the times should not re-write a system. I would love for the old asp code to vanish as well as the COM+ component. But the pain is that no one really knows what is going on inside the asp classic code and the attitude inside all the teams are "this is just how it is". Down the line, this causes a lot of other issues like recruiting, dev effeciency, business needs that cannot be met, scale etc. With these little facts, does that justify a re-write of the asp code and the removal of the COM+ component ? How would you go about it ?

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• A training world nugget for being taught by the best

  - by Testas

  June represents an exciting time for the SQL Server community with events all over the country in the next few months and there is plenty of knowledge to be gained from willing speakers enthusiastically sharing their knowledge. Furthermore, Paul Randall and Kimberley Trip will be conducting their highly recommended immersion events at London Heathrow in June.There are other big names within SQL Server that will be teaching this year. The company I used to work for, QA, has excellent trainers teaching SQL Server who I would always recommend. Occasionally a big name speaker will be take a course, unknowingly to the community. Solid Quality Mentors is such a company where their staff will teach at QA offices from time to time. And I know from conversation with Itzik Ben-Gan that he will be teaching Advanced TSQL within QA offices in London during the week of Oct 3-7. A link to the course details can be found here.http://www.qa.com/training-courses/technical-it-training/microsoft/microsoft-sql-server/microsoft-sql-server-2008-and-r2/advanced-t-sql-querying,-programming-and-tuning-for-sql-server-2005--2008So if you want to be taught by the best experts, consider checking www.QA.com for their advanced SQL courses, you could find yourself being taught by the best in the business in their field.Chris  

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• The Most Effective Learning Methods – The Results

  - by BuckWoody

  Yesterday I posted a blank graph and asked where you thought the labels should go for the most effective learning methods, according to a study they read to me and other teachers here at the University of Washington. Here are the labels in the correct order according to that study – and remember, “Teaching” here means one student explaining something to another: It isn’t really that surprising to learn that we comprehend best when we have to teach a subject to someone else, and you can see that the “participation factor” is the key in the learning methods. The real shocker was the retention level at the various learning modes – lecture was down near the single digits! What does this have to do with databases or the DBA? Well, we all need to learn new things – and many of us are asked to teach others a new task. To be a good teacher, we have to know how a student learns best – and of course that makes us better students as well. So next time you’re asked to transfer some knowledge to someone else, take a look at this chart first – and let me know how it affected your knowledge transfer. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• West Palm Beach Dev Group August 2012 Meeting Recap

  - by Sam Abraham

  As the saying goes, it’s better late than never. Such is the case with my overdue West Palm Beach Dev Group August 2012 meeting report. Our August meeting was full of both knowledge and adventure. It comes as no surprise that the knowledge was brought to us by our favorite DotNetNuke Technical Evangelist, Will Strohl. Will introduced and thoroughly presented the new social features in DNN 6.2. Unfortunately, our meeting date coincided with Hurricane Isaac having just passed us by. Aside from road closures and floods that kept public schools closed for two days, our meeting host, PC Professor, had to close the school the day of our meeting on a short notice due to flooding which we found out about at midnight on the day of the event.  This left us scrambling to find an available alternate meeting location close enough to our original venue. Cancelling the meeting was always an option, but we opted to keep it as the very last resort. Luckily, we were fortunate to find a meeting room at the Hampton Inn only a few minutes away from our original location. Having heard of our challenge, our event sponsor, Applied Innovations, stepped-in and covered the meeting room cost in addition to the food and beverages. We would like to thank our volunteers and sponsors who made that event a success: Jess Coburn, CEO and Cara Pluff, Director of Sales at Applied Innovations, Dave Noderer for suggesting the alternate venue and Venkat Subramanian for his hard work keeping our members informed of the venue change and for being our event photographer.   We look forward to seeing you at our upcoming meetings: -September 25th, 2012 with Jonas Stawski, Microsoft MVP -October 23rd, 2012 with our Microsoft Developer Evangelist, Joe “DevFish” Healy -Ending an exciting year will be our November 27th meeting with Dycom Industries’ Senior Software Developer, Tom Huynh.   All the best, --Sam

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• Get MySQL 5.6 Certified at a Much Reduced Price

  - by Antoinette O'Sullivan

  You have already heard the great news that you can now prove your knowledge of MySQL Server 5.6 with the new MySQL certification exams: Oracle Certified Professional, MySQL 5.6 Developer Oracle Certified Professional, MySQL 5.6 Database Administrator Until December 14th 2013, there exams are beta phase so you get a fully-fledged certification at a much reduced price; for example $50 in the United States or 39 euros in the euro zone. There is a lot of excitement around these new certifications as people ramp up to prove their expertise. Here is some information that might help you are you prepare to get MySQL 5.6 certified. Establishing What You Need to Know Your first step is to chose whether you want to take the MySQL 5.6 Developer or MySQL 5.6 Database Administrator certification. Now click on the Exam Topics tab on the corresponding certification page. You will see a list of topics that you will be tested on during the certification exam. These are the areas that you need to improve your knowledge on, if you are not already expert. Register For a Certification Exam Click on the relevant certification and then click on Register for this Exam. The Pearson VUE site will guide you through signing up for an event at a date and location to suit you. Preparing to Take an Exam For each certification, you can click on the Exam Preparation tab. This indicates the recommended training and reference material that can help you prepare to sit the exam. And why not follow the experience of others preparing to take these exams. Todd Farmer Morgan Tocker Moritz Schupp Open Source Dba's blog You could also read MySQL hints and tips from Jeremy Smyth who is part of the team writing the authentic MySQL curriculum.

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• New Release Overview Part 1

  - by brian.harrison

  Ladies & Gentlemen, I have been getting a lot of questions over the last month or two about the next release of WCI codenamed "Neo". Unfortunately I cannot give you an exact release date which I know you all would be asking me for if we were talking face to face, but I can definitely provide you with information about some of the features that will be made available. So over the next few blog entries, I am going to provide you with details about two features and even provide you with screenshots for some of them. KD Browser Portlet This portlet will provide a windows explorer look and feel to the Knowledge Directory from with a Community Page or My Page. Not only will the portlet provide access to the folder structure and the documents within, but the user or community manager will also have the ability to modify what is being shown. From with a preferences page, the user or community manager can change what top-level folders are shown within the folder structure as well as what properties are available for each document that is shown. There are also a number of other portlet specific customizations available as well. Embedded Tagging Engine As some of you might be aware, there was a product made available just prior to the Oracle acquisition known as Pathways which gave users the ability to add tags to documents that were either in the Knowledge Directory or in the Collaboration Documents section. Although this product is no longer available separately for customers to purchase, we definitely did feel that the functionality was important and interesting enough that other customers should have access to it. The decision was made for this release to embed the original Pathways product as the Tagging Engine for WCI and Collaboration. This tagging engine will allow a user to add tags to a document as well as through the Collaboration Documents section. Once the tags are added to the Tagging Engine and associated with documents, then a user will have the ability to filter the documents when processing a search according to the Tags Cloud that will now be available on the Search Results page and this will be true no matter what kind of search is being processed. In addition to all of that, all of the Pathways portlets will also be available for users to add to their My Page.

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• DotNetQuiz 2011 on BeyondRelational.com- Want to be quiz master or participant?

  - by Jalpesh P. Vadgama

  Test your knowledge with 31 Reputed persons (MVPS and bloggers) will ask question on each day of January and you need to give reply on that. You can win cool stuff.My friend Jacob Sebastian organizing this event on his site Beyondrelational.com to sharpen your dot net related knowledge. This Dot NET Quiz is a platform to verify your understanding of Microsoft .NET Technologies and enhance your skills around it. This is a general quiz which covers most of the .NET technology areas. Want to be Quiz Master? Also if you are well known blogger or Microsoft MVP then you can be Quiz master on the dotnetquiz 2011. Following are requirements to be quiz master on beyondrelational.com. I am also a quiz master on beyondrelational.com and Quiz master eligibility: You will be eligible to nominate yourself to become a quiz master if one of the following condition satisfies: You are a Microsoft MVP You are a Former Microsoft MVP You are a recognized blogger You are a recognized web master running one or more technology websites You are an active participant of one or more technical forums You are a consultant with considerable exposure to your technology area You believe that you can be a good Quiz Master and got a passion for that   Selection Process: Once you submit your nomination, the Quiz team will evaluate the details and will inform you the status of your submission. This usually takes a few weeks. Quiz Master's Responsibilities: Once you become a Quiz Master for a specific quiz, you are requested to take the following responsibilities. Moderate the discussion thread after your question is published Answer any clarification about your question that people ask in the forum Review the answers and help us to award grades to the participants For more information Please visit following page on beyondrelational.com http://beyondrelational.com/quiz/nominations/0/new.aspx Hope you liked it. Stay tuned!!!

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• Looking ahead at 2011-with Paul Greenberg

  - by divya.malik

  It is almost the end of 2010, rather unbelievable how fast this year has gone by. It is always interesting to read what our CRM gurus have to say about the coming year. So here is CRM luminary, Paul Greenberg’s  forecast for 2011. Mobile CRM growth accelerates. CRM and “Social” companies continue to integrate their capabilities as a few suites begin to emerge. Social “rankings”, as a measure of customer engagement, will become a standard public measure. Analytics exhibits the most significant growth of any area with Customer Insight apps leading the way. Marketing apps mature with social marketing becoming an integral part of the application offering. Customer service begins to redefine itself with greater emphasis on service communities, web self-service and customer knowledge capture. Knowledge management replaces enterprise content management as a core requirement for large businesses. Customer experience reasserts itself loudly as the core of CRM and SCRM - This one is kind of a no-brainer in a way. Co-creation and customer driven product innovation becomes more than just an advanced idea. Microsoft Azure emerges as a true cloud provider at the level of Amazon as cloud computing considers its rise to becoming a primary technology infrastructure. Application marketplaces will become commonplace as companies look to platform providers to fill ecosystem needs, not just CRM. I do encourage you to read the details of his forecasts, that are split into two blog posts. For Part I click here and for Part II, click here. Technorati Tags: oracle,siebel CRM,scrm,paul greenberg

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• How to evaluate the quality of Rails code?

  - by Fortuity

  In a code review, what do you look for to assess a developer's expertise? Given an opportunity to look at a developer's work on a real-world project, what tell-tale signs are a tip-off to carelessness or lack of experience? Conversely, where do you look in the code to find evidence of a developer's skill or knowledge of best practices? For example, if I'm looking at a typical Rails app, I would be happy to see the developer is using RSpec (showing a commitment to using test-driven development and knowledge that RSpec is currently more popular than the default TestUnit). But in examining the specs for a Rails model, I see that the developer is testing associations, which might indicate a lack of real understanding of Rails testing requirements (since such tests are redundant given that they only test what's already implemented and tested in ActiveRecord). More generally, I might look to see if developers are writing their own implementations versus using widely available gems or if they are cleaning up code versus leaving lots of commented-out "leftovers." What helps you determine the skill of a Rails developer? What's your code quality checklist?

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• SharePoint Q&A With the MVP Gang

  - by Bil Simser

  Interested in getting some first hand knowledge about SharePoint and all of it’s quirks, oddities, and secrets? We’re hosting not one, but *two* SharePoint Q&A sessions with the MVP crowd. Here’s the official blurb: Do you have tough technical questions regarding SharePoint for which you're seeking answers? Do you want to tap into the deep knowledge of the talented Microsoft Most Valuable Professionals? The SharePoint MVPs are the same people you see in the technical community as authors, speakers, user group leaders and answerers in the MSDN forums. By popular demand, we have brought these experts together as a collective group to answer your questions live. So please join us and bring on the questions! This chat will cover WSS, MOSS and the SharePoint 2010. Topics include setup and administration, design, development and general questions. Here’s a rundown of the expected guests for the chats: Agnes Molnar, Andrew Connell, Asif Rehmani, Becky Bertram, Me, Bryan Phillips, Chris O'Brien, Clayton Cobb, Dan Attis, Darrin Bishop, David Mann, Gary Lapointe, John Ross, Mike Oryzak, Muhanad Omar, Paul Stork, Randy Drisgill, Rob Bogue, Rob Foster, Shane Young, Spence Harbar. Apologies for not linking to everyone’s blogs, I’m just not that ambitious tonight. Please note that not everyone listed here is guaranteed to make it to either chat and there may be additions/changes at the last minute so the names may change to protect the innocent. The chat sessions will be held April 27th, 2010 at 4PM (PST) and April 28th at 9AM (PST). You can find out more details about the chats here or click here to add the April 27th event to your calendar, or click here to add the April 28th event (assuming your calendar software supports ICS files). See you there!

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• The Social Business Thought Leaders - John Hagel

  - by kellsey.ruppel

  While many European economies are on the brink of a recession between increasing taxation and mounting loss of jobs and bankruptcy filing rates, there's an understandable risk of losing sight of the deeper forces at play. Yet instead of surrendering to uncertainty and trying to survive in the short term, many organizations are feeling the urge to be better prepared to thrive in these complex times by developing a more articulated long term understanding of both the opportunities / challenges ahead. For example: What long-term economic, technological and societal changes are rolling out? Which foundational dynamics will affect our companies' performance, productivity, competition, and innovative potential in the upcoming decades? How will digital infrastructure change our business landscape? What kind of capabilities will be key to compete in a market shaped by growing turbulence, unpredictability and volatility? Breaking out from a strictly cyclical thinking, studies such as the Shift Index by John Hagel, Co-Chairman of the Center for the Edge at Deloitte & Touche (See Measuring the forces of long-term change - The 2009 Shift Index), depict a worrying performance challenge that affected every industry in the entire US economy over the last 45 years. Amidst a more than doubled competitive intensity of the market, and even with an improved labor productivity, the actual performance of US firms has consistently fallen to 25% of what it was in 1965. Most of this reported value is shifting from institutions and organizations to individuals, whether they are customers or young creative talent. To thrive in the digital economy and reverse declining performance trends, companies will have to fundamentally rethink their management approach by moving from knowledge stocks to knowledge flows, from scalable efficiency to scalable learning, from push organizations to pull organizations. Based on the outcomes of the Shift Index and on the book The Power of Pull, the first episode of the Social Business Thought-Leaders features John Hagel to provide strategic insights on how companies will succeed in the 21st century.

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• Time management and self improvement

  - by Filip

  Hi, I hope I can open a discussion on this topic as this is not a specific problem. It's a topic I hope to get some ideas on how people in similar situation as mine manage their time. OK, I'm a single developer on a software project for the last 6-8 months. The project I'm working on uses several technologies, mainly .net stuff: WPF, WF, NHibernate, WCF, MySql and other third party SDKs relevant for the project nature. My experience and knowledge vary, for example I have a lot of experience in WPF but much less in WCF. I work full time on the project and im curios on how other programmers which need to multi task in many areas manage their time. I'm a very applied type of person and prefer to code instead of doing research. I feel that doing research "might" slow down the progress of the project while I recognize that research and learning more in areas which I'm not so strong will ultimately make me more productive. How would you split up your daily time in productive coding time and time to and experiment, read blogs, go through tutorials etc. I would say that Im coding about 90%+ of my day and devoting some but very little time in research and acquiring new knowledge.

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• Sevensteps and I are joining forces

  - by Dennis Vroegop

  As of today, I will be partnering with Sevensteps when it comes to developing great Surface, Windows Phone 7 and Windows 7 Touch applications. Below you’ll find the press release we sent out today. I am looking forward to this partnership and expect great things coming from us both in the future!   Dennis Vroegop, Microsoft MVP, joins Sevensteps partner network 1 March 2011, Seattle / Amersfoort Today Dennis Vroegop and Bart Roozendaal, both Microsoft Most Valuable Professional for Microsoft Surface, announce the joining of Dennis Vroegop to the Sevensteps partner network. Dennis and Bart already worked together very closely through the Microsoft MVP connection, but decided to combined their efforts to make the new Microsoft Surface and our solutions for it, a success. Dennis will join the other Sevensteps partners in creating state of the art solutions for Microsoft Surface, Windows Phone 7 and Windows 7 Touch. Dennis brings a vast amount of knowledge about these technologies, as well as his network in the Dutch developer community. With Dennis joining the Sevensteps partner network we bring unique expertise, power and insight in the platforms, that no other company worldwide can offer. This step brings our goal of Sevensteps being the knowledge hub for Microsoft Surface of choice a whole lot closer. About Dennis Vroegop Dennis is a Microsoft MVP for Microsoft Surface and chairman of the Dutch dotNed user group. He has a long history promoting Microsoft Surface in the developer community. Dennis is a regular speaker at local and international conferences and a frequent writer of articles, including but not limited to Microsoft Surface. Dennis has a bachelor’s degree in computer sciences and has spent all of his professional life writing software for the Microsoft platform. About Sevensteps For more information about Sevensteps and Bart Roozendaal please point to http://www.sevensteps.com Tags: surface,wp7,windows touch

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• Time management and self improvement

  - by Filip

  I hope I can open a discussion on this topic as this is not a specific problem. It's a topic I hope to get some ideas on how people in similar situation as mine manage their time. OK, I'm a single developer on a software project for the last 6-8 months. The project I'm working on uses several technologies, mainly .net stuff: WPF, WF, NHibernate, WCF, MySql and other third party SDKs relevant for the project nature. My experience and knowledge vary, for example I have a lot of experience in WPF but much less in WCF. I work full time on the project and im curios on how other programmers which need to multi task in many areas manage their time. I'm a very applied type of person and prefer to code instead of doing research. I feel that doing research "might" slow down the progress of the project while I recognize that research and learning more in areas which I'm not so strong will ultimately make me more productive. How would you split up your daily time in productive coding time and time to and experiment, read blogs, go through tutorials etc. I would say that Im coding about 90%+ of my day and devoting some but very little time in research and acquiring new knowledge. Thanks for your replies. I think I will adopt a gradual transition to Dominics block parts. I kinda knew that coding was taking up way to much of my time but it feels good having a first version of the project completed and ready. With a few months of focused hard work behind me I hope to get more time to experiment and expand my knowlegde. Now I only hope my boss will cut me some slack and stop pressuring me for features...

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• Tuning Red Gate: #5 of Multiple

  - by Grant Fritchey

  In the Tuning Red Gate series I've shown you how to look at a current load on the system and how to drill down to look at historical analysis of the system. I've also shown how you can see the top queries and other information from the current status of the system. I have one more thing I can show you before we need to start fixing things and showing how that affects the data collected, historical moments in time. For example, back in Post #3 I was looking at some spikes in some of the monitored resources that were taking place a couple of weeks back in time. Once I identify a moment in time that I'm interested in, I can go back to the first page of Monitor, Global Overview, and click on the icon: From this you can select the date and time you're interested in. For example, I saw some serious CPU queues last week: This then rolls back the time for all the information that's available to the Global Overview and the drill down to the server and the SQL Server instance there. This then allows me to look at the Top Queries running at this point, sort them by CPU and identify what was potentially the query that was causing the problem right when I saw the CPU queuing This ability to correlate a moment in time with the information available to you in the Analysis window makes for an excellent tool to investigate your systems going backwards in time. It really makes a huge difference in your knowledge. It's not enough to know that something happened at a particular time. You need to know what it was that was occurring. Remember, the key to tuning your systems is having enough knowledge about them. I'll post more on Tuning Red Gate as soon as I can get some queries rewritten. I'm working on that.

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• New Oracle Tutor Class: Create Procedures and Support Documents

  - by [email protected]

  Offered by Oracle University Course Code D66797GC10 July 14-16, 2010 in Chicago, IL This three day Instructor Led class is only US$ 2,250 Oracle® Tutor provides organizations with a powerful pair of applications to develop, deploy, and maintain employee business process documentation. Tutor includes a repository of prewritten process, procedure, and support documents that can be readily modified to reflect your company's unique business processes. The result is a set of job-role specific desk manuals that are easy to update and deploy online. Use Tutor to create content to: Implement new business applications Document for any regulatory compliance initiative Turn every desk into a self service reference center Increase employee productivity The primary challenge for companies faced with documenting policies, processes, and procedures is to realize that they can do this documentation in-house, with existing resources, using Oracle Tutor. Process documentation is a critical success component when implementing or upgrading to a new business application and for supporting corporate governance or other regulatory compliance initiatives. There are over 1000 Oracle Tutor customers worldwide that have used Tutor to create, distribute, and maintain their business procedures. This is easily accomplished because of Tutor's: Ease of use by those who have to write procedures (Microsoft Word based authoring) Ease of company-wide implementation (complex document management activities are centralized) Ease of use by workers who have to follow the procedures (play script format) Ease of access by remote workers (web-enabled) This course is an introduction to the Oracle Tutor suite of products. It focuses on the process documentation feature set of the Tutor applications. Participants will learn about writing procedures and maintaining these particular process document types, all using the Tutor method. Audience Business Analysts End Users Functional Implementer Project Manager Sales Consultants Security Compliance Auditors User Adoption Consultants Prerequisites No Prerequisite Courses strong working knowledge of MS Windows strong working knowledge of MS Word (2007) Objectives • Provide your organization with the next steps to implement the Tutor procedure writing method and system in your organization • Use the Tutor Author application to write employee focused process documents (procedures, instructions, references, process maps) • Use the Tutor Publisher application to create impact analysis reports, Employee Desk Manuals, and Owner Manuals Web site on OU Link to a PDF of the class summary Oracle University Training Centre - Chicago Emily Chorba Product Manager for Oracle Tutor

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• How to evaluate the quality of Rails code?

  - by Fortuity

  In a code review, what do you look for to assess a developer's expertise? Given an opportunity to look at a developer's work on a real-world project, what tell-tale signs are a tip-off to carelessness or lack of experience? Conversely, where do you look in the code to find evidence of a developer's skill or knowledge of best practices? For example, if I'm looking at a typical Rails app, I would be happy to see the developer is using RSpec (showing a commitment to using test-driven development and knowledge that RSpec is currently more popular than the default TestUnit). But in examining the specs for a Rails model, I see that the developer is testing associations, which might indicate a lack of real understanding of Rails testing requirements (since such tests are redundant given that they only test what's already implemented and tested in ActiveRecord). More generally, I might look to see if developers are writing their own implementations versus using widely available gems or if they are cleaning up code versus leaving lots of commented-out "leftovers." What helps you determine the skill of a Rails developer? What's your code quality checklist?

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• Announcing the MOS WCI "Community"

  - by brian.harrison

  The WCI Technical Support team are please to announce the launch of the long awaited WCI Support Community on My Oracle Support (MOS) "Community". Users can navigate to this "first stop" for WebCenter Interaction information by logging on to following this link: WCI Community (Note that this requires a valid login credential to the My Oracle Support tool). In this community you'll find a product related discussion forum moderated by Oracle WebCenter Interaction support engineers, recommended tips and tricks, links to knowledge base articles and best practices for setting up and administering up your environment. We hope you'll take a minute to have a look through the community. If you have a question about WebCenter Interaction, a comment or a suggestion regarding the content, please feel free to post it to the forum and someone will respond to your request. Think of the forum here as another method to communicate directly with the WCI Technical Support team for questions and answers to simple WCI support topics. The forum is moderated by WCI Technical Support engineers directly and we hope it will help you avoid the need to log support incidents for less complex support related questions. We encourage all of our customers, both internal and external, to participate in the forums discussions, sharing information, knowledge, best practices and in the effort to help us build a vital and vibrant "home base" for WCI users on the My Oracle Support tool. Thank you for visiting! The WebCenter Interaction Support Community Moderator Team

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• Is it possible for beginner to learn and develop an application in rails in 4 months?

  - by Parth

  I want to develop a web application or a website using rails. My current knowledge includes 1. HTML 2. CSS 3. C 4. Java And I am currently going through 5th chapter of the well grounded rubyist book by David A. Thomas. I came to know that learning ruby is beneficial for good knowledge of rails. So currently I am going through the basics of ruby. And learning rails in parallel. I want to know if in this scenario is it practically feasible to understand rails and develop an application/website in it within the time frame of 4 months. I need to develop an application which have atleast 3 complexity (complex functionality). Any ideas of good application for rails beginners is welcomed. But the application should be large or if it is small than it should have some complexity. Time is a constraint for me. I would have to develop application for college work but rails technology is my choice as I want to learn it.

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