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• Can draw on only half of UIView

  - by ydlee777

  Hello. I am trying to draw grid on a UIView on a UIScrollView. The width of UIView is about 1000 pixels. However, I can draw lines only about first 340 pixels of the UIView. Can anyone help me on this? The drawGrid function is - (void)drawRect:(CGRect)rect { NSInteger width = 25 * 5 * 10; NSInteger height = (10 * 2 + 10) * 12; NSInteger i; //Get the CGContext from this view CGContextRef context = UIGraphicsGetCurrentContext(); // Draw rectangle with a blue stroke color and white fill color CGContextSetRGBStrokeColor(context, 0.0, 0.0, 1.0, 1.0); CGContextSetRGBFillColor(context, 0.0, 0.0, 1.0, 1.0); CGContextSetLineWidth(context, 2.0); CGContextAddRect(context, CGRectMake(0.0, 0.0, width, height)); CGContextFillPath(context); // Draw grid with red color CGContextSetStrokeColorWithColor(context, [UIColor redColor].CGColor); // Set the width of the pen mark CGContextSetLineWidth(context, 0.2); for (i = 0; i < height; i += 5) { if (i % 25 == 0) { CGContextSetLineWidth(context, 0.4); // Draw a line CGContextMoveToPoint(context, i, 0.0); CGContextAddLineToPoint(context, i, width); CGContextStrokePath(context); CGContextSetLineWidth(context, 0.2); } else { // Draw a line CGContextMoveToPoint(context, i, 0.0); CGContextAddLineToPoint(context, i, width); CGContextStrokePath(context); } } for (i = 0; i < width; i += 5) { if (i % 25 == 0) { CGContextSetLineWidth(context, 0.4); // Draw a line CGContextMoveToPoint(context, 0.0, i); CGContextAddLineToPoint(context, height, i); CGContextStrokePath(context); CGContextSetLineWidth(context, 0.2); } else { // Draw a line CGContextMoveToPoint(context, 0.0, i); CGContextAddLineToPoint(context, height, i); CGContextStrokePath(context); } } } I am also setting up the UIScrollView and UIView as follows: - (void)viewDidLoad { [super viewDidLoad]; CGRect frame = CGRectMake(0, 0, self.view.frame.size.width, self.view.frame.size.height); waveScrollView = [[WaveScrollView alloc] initWithFrame:frame]; CGRect waveframe = CGRectMake(0, 0, 25 * 5 * 10, (10 * 2 + 10) * 12); EKGWaveView *ekgWaveView = [[EKGWaveView alloc] initWithFrame:waveframe]; waveScrollView.contentSize = CGSizeMake(waveframe.size.width, waveframe.size.height); waveScrollView.maximumZoomScale = 4.0; waveScrollView.minimumZoomScale = 0.75; waveScrollView.clipsToBounds = YES; waveScrollView.aView = ekgWaveView; [waveScrollView addSubview:ekgWaveView]; waveScrollView.delegate = self; [self.view addSubview:waveScrollView]; } I appreciate any help. Thanks.

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• Do I need to manually create indexes for a DBIx::Class belongs_to relationship

  - by Dancrumb

  I'm using the DBIx::Class modules for an ORM approach to an application I have. I'm having some problems with my relationships. I have the following package MySchema::Result::ClusterIP; use strict; use warnings; use base qw/DBIx::Class::Core/; our $VERSION = '1.0'; __PACKAGE__->load_components(qw/InflateColumn::Object::Enum Core/); __PACKAGE__->table('cluster_ip'); __PACKAGE__->add_columns( # Columns here ); __PACKAGE__->set_primary_key('objkey'); __PACKAGE__->belongs_to( 'configuration' => 'MySchema::Result::Configuration', 'config_key'); __PACKAGE__->belongs_to( 'cluster' => 'MySchema::Result::Cluster', { 'foreign.config_key' => 'self.config_key', 'foreign.id' => 'self.cluster_id' } ); As well as package MySchema::Result::Cluster; use strict; use warnings; use base qw/DBIx::Class::Core/; our $VERSION = '1.0'; __PACKAGE__->load_components(qw/InflateColumn::Object::Enum Core/); __PACKAGE__->table('cluster'); __PACKAGE__->add_columns( # Columns here ); __PACKAGE__->set_primary_key('objkey'); __PACKAGE__->belongs_to( 'configuration' => 'MySchema::Result::Configuration', 'config_key'); __PACKAGE__->has_many('cluster_ip' => 'MySchema::Result::ClusterIP', { 'foreign.config_key' => 'self.config_key', 'foreign.cluster_id' => 'self.id' }); There are a couple of other modules, but I don't believe that they are relevant. When I attempt to deploy this schema, I get the following error: DBIx::Class::Schema::deploy(): DBI Exception: DBD::mysql::db do failed: Can't create table 'test.cluster_ip' (errno: 150) [ for Statement "CREATE TABLE `cluster_ip` ( `objkey` smallint(5) unsigned NOT NULL auto_increment, `config_key` smallint(5) unsigned NOT NULL, `cluster_id` char(16) NOT NULL, INDEX `cluster_ip_idx_config_key_cluster_id` (`config_key`, `cluster_id`), INDEX `cluster_ip_idx_config_key` (`config_key`), PRIMARY KEY (`objkey`), CONSTRAINT `cluster_ip_fk_config_key_cluster_id` FOREIGN KEY (`config_key`, `cluster_id`) REFERENCES `cluster` (`config_key`, `id`) ON DELETE CASCADE ON UPDATE CASCADE, CONSTRAINT `cluster_ip_fk_config_key` FOREIGN KEY (`config_key`) REFERENCES `configuration` (`config_key`) ON DELETE CASCADE ON UPDATE CASCADE ) ENGINE=InnoDB"] at test_deploy.pl line 18 (running "CREATE TABLE `cluster_ip` ( `objkey` smallint(5) unsigned NOT NULL auto_increment, `config_key` smallint(5) unsigned NOT NULL, `cluster_id` char(16) NOT NULL, INDEX `cluster_ip_idx_config_key_cluster_id` (`config_key`, `cluster_id`), INDEX `cluster_ip_idx_config_key` (`config_key`), PRIMARY KEY (`objkey`), CONSTRAINT `cluster_ip_fk_config_key_cluster_id` FOREIGN KEY (`config_key`, `cluster_id`) REFERENC ES `cluster` (`config_key`, `id`) ON DELETE CASCADE ON UPDATE CASCADE, CONSTRAINT `cluster_ip_fk_config_key` FOREIGN KEY (`config_key`) REFERENCES `configuration` (`conf ig_key`) ON DELETE CASCADE ON UPDATE CASCADE ) ENGINE=InnoDB") at test_deploy.pl line 18 From what I can tell, MySQL is complaining about the FOREIGN KEY constraint, in particular, the REFERENCE to (config_key, id) in the cluster table. From my reading of the MySQL documentation, this seems like a reasonable complaint, especially in regards to the third bullet point on this doc page. Here's my question. Am I missing something in the DBIx::Class module? I realize that I could explicitly create the necessary index to match up with this foreign key constraint, but that seems to be repetitive work. Is there something I should be doing to make this occur implicitly?

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• iphone keyboard won't appear

  - by d_CFO

  I can click on the field, and it momentarily turns blue, but those events plus makeFirstResponder together do not cause the keyboard to show on a UITextField. Plain vanilla code follows; I include it so others can discern what is NOT there and therefore what, presumably, with solve the problem. I put in leading spaces to format this question more like code, but the parser seems to have stripped them, thus leaving left-justified code. Sorry! UITextFieldDelete, check: @interface RevenueViewController : UIViewController <UITableViewDelegate, UITableViewDataSource, UITextFieldDelegate> { UILabel *sgmntdControlLabel; UISegmentedControl *sgmntdControl; UITableView *theTableView; } @property(nonatomic,retain) UISegmentedControl *sgmntdControl; @property(nonatomic,retain) UILabel *sgmntdControlLabel; Delegate and source, check. -(void)loadView; // code CGRect frameTable = CGRectMake(10,0,300,260); theTableView = [[UITableView alloc] initWithFrame:frameTable style:UITableViewStyleGrouped]; [theTableView setDelegate:self]; [theTableView setDataSource:self]; // code [self.view addSubview:theTableView]; [super viewDidLoad]; } Insert UITextField to cell, check. - (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { NSInteger sectionNmbr = [indexPath section]; NSInteger rowNmbr = [indexPath row]; NSLog(@"cellForRowAtIndexPath=%d, %d",sectionNmbr,rowNmbr); static NSString *CellIdentifier = @"Cell"; UITableViewCell *cell = [tableView dequeueReusableCellWithIdentifier:CellIdentifier]; if (cell == nil) { cell = [[[UITableViewCell alloc] initWithStyle:UITableViewCellStyleDefault reuseIdentifier:CellIdentifier] autorelease]; } // Configure the cell. switch (sectionNmbr) { case 0: if (rowNmbr == 0) { cell.tag = 1; cell.textLabel.text = @"Label for sctn 0, row 0"; UITextField *tf = [[UITextField alloc] init]; tf.keyboardType = UIKeyboardTypeNumberPad; tf.returnKeyType = UIReturnKeyDone; tf.delegate = self; [cell.contentView addSubview:tf]; } if (rowNmbr == 1) { cell.tag = 2; cell.textLabel.text = @"Label for sctn 0, row 1"; cell.accessoryType = UITableViewCellAccessoryDetailDisclosureButton; } break; } } Successfully end up where we want to be (?), no check, (and no keyboard!): - (void)tableView:(UITableView *)tableView didSelectRowAtIndexPath:(NSIndexPath *)indexPath { NSLog(@"didSelectRowAtIndexPath"); switch (indexPath.section) { case 0: NSLog(@" section=0, rowNmbr=%d",indexPath.row); switch (indexPath.row) { case 0: UITableViewCell *cellSelected = [tableView cellForRowAtIndexPath: indexPath]; UITextField *textField = [[cellSelected.contentView subviews] objectAtIndex: 0]; [ textField setEnabled: YES ]; [textField becomeFirstResponder]; // here is where keyboard will appear? [tableView deselectRowAtIndexPath: indexPath animated: NO]; break; case 1: // code break; default: break; } break; case 1: // code break; default: // handle otherwise un-handled exception break; } } Thank you for your insights!

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• Records not being saved to core data sqlite file

  - by esd100

  I'm a complete newbie when it comes to iOS programming and much less Core Data. It's rather non-intuitive for me, as I really came into my own with programming with MATLAB, which I guess is more of a 'scripting' language. At any rate, my problem is that I had no idea what I had to do to create a database for my application. So I read a little bit and thought I had to create a SQL database of my stuff and then import it. Long story short, I created a SQLite db and I want to use the work I have already done to import stuff into my CoreData database. I tried exporting to comma-delimited files and xml files and reading those in, but I didn't like it and it seemed like an extra step that I shouldn't need to do. So, I imported the SQLite database into my resources and added the sqlite framework. I have my core data model setup and it is setting up the SQLite database for the model correctly in the background. When I run through my program to add objects to my entities, it seems to work and I can even fetch results afterward. However, when I inspect the Core Data Database SQLite file, no records have been saved. How is it possible for it to fetch results but not save them to the database? - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions{ //load in the path for resources NSString *paths = [[NSBundle mainBundle] resourcePath]; NSString *databaseName = @"histology.sqlite"; NSString *databasePath = [paths stringByAppendingPathComponent:databaseName]; [self createDatabase:databasePath ]; NSError *error; if ([[self managedObjectContext] save:&error]) { NSLog(@"Whoops, couldn't save: %@", [error localizedDescription]); } // Test listing all CELLS from the store NSFetchRequest *fetchRequest = [[NSFetchRequest alloc] init]; NSEntityDescription *entityMO = [NSEntityDescription entityForName:@"CELL" inManagedObjectContext:[self managedObjectContext]]; [fetchRequest setEntity:entityMO]; NSArray *fetchedObjects = [[self managedObjectContext] executeFetchRequest:fetchRequest error:&error]; for (CELL *cellName in fetchedObjects) { //NSLog(@"cellName: %@", cellName); } -(void) createDatabase:databasePath { NSLog(@"The createDatabase function was entered."); NSLog(@"The databasePath is %@ ",[databasePath description]); // Setup the database object sqlite3 *histoDatabase; // Open the database from filessytem if(sqlite3_open([databasePath UTF8String], &histoDatabase) == SQLITE_OK) { NSLog(@"The database was opened"); // Setup the SQL Statement and compile it for faster access const char *sqlStatement = "SELECT * FROM CELL"; sqlite3_stmt *compiledStatement; if(sqlite3_prepare_v2(histoDatabase, sqlStatement, -1, &compiledStatement, NULL) != SQLITE_OK) { NSAssert1(0, @"Error while creating add statement. '%s'", sqlite3_errmsg(histoDatabase)); } if(sqlite3_prepare_v2(histoDatabase, sqlStatement, -1, &compiledStatement, NULL) == SQLITE_OK) { // Loop through the results and add them to cell MO array while(sqlite3_step(compiledStatement) == SQLITE_ROW) { CELL *cellMO = [NSEntityDescription insertNewObjectForEntityForName:@"CELL" inManagedObjectContext:[self managedObjectContext]]; if (sqlite3_column_type(compiledStatement, 0) != SQLITE_NULL) { cellMO.cellName = [NSString stringWithUTF8String:(char *)sqlite3_column_text(compiledStatement, 0)]; } else { cellMO.cellName = @"undefined"; } if (sqlite3_column_type(compiledStatement, 1) != SQLITE_NULL) { cellMO.cellDescription = [NSString stringWithUTF8String:(char *)sqlite3_column_text(compiledStatement, 1)]; } else { cellMO.cellDescription = @"undefined"; } NSLog(@"The contents of NSString *cellName = %@",[cellMO.cellName description]); } } // Release the compiled statement from memory sqlite3_finalize(compiledStatement); } sqlite3_close(histoDatabase); } I have a feeling that it has something to do with the timing of opening/closing both of the databases? Attached I have some SQL debugging output to the terminal 2012-05-28 16:03:39.556 MedPix[34751:fb03] The createDatabase function was entered. 2012-05-28 16:03:39.557 MedPix[34751:fb03] The databasePath is /Users/jack/Library/Application Support/iPhone Simulator/5.1/Applications/A6B2A79D-BA93-4E24-9291-5B7948A3CDF4/MedPix.app/histology.sqlite 2012-05-28 16:03:39.559 MedPix[34751:fb03] The database was opened 2012-05-28 16:03:39.560 MedPix[34751:fb03] The database was prepared 2012-05-28 16:03:39.575 MedPix[34751:fb03] CoreData: annotation: Connecting to sqlite database file at "/Users/jack/Library/Application Support/iPhone Simulator/5.1/Applications/A6B2A79D-BA93-4E24-9291-5B7948A3CDF4/Documents/MedPix.sqlite" 2012-05-28 16:03:39.576 MedPix[34751:fb03] CoreData: annotation: creating schema. 2012-05-28 16:03:39.577 MedPix[34751:fb03] CoreData: sql: pragma page_size=4096 2012-05-28 16:03:39.578 MedPix[34751:fb03] CoreData: sql: pragma auto_vacuum=2 2012-05-28 16:03:39.630 MedPix[34751:fb03] CoreData: sql: BEGIN EXCLUSIVE 2012-05-28 16:03:39.631 MedPix[34751:fb03] CoreData: sql: SELECT TBL_NAME FROM SQLITE_MASTER WHERE TBL_NAME = 'Z_METADATA' 2012-05-28 16:03:39.632 MedPix[34751:fb03] CoreData: sql: CREATE TABLE ZCELL ( Z_PK INTEGER PRIMARY KEY, Z_ENT INTEGER, Z_OPT INTEGER, ZCELLDESCRIPTION VARCHAR, ZCELLNAME VARCHAR ) ... 2012-05-28 16:03:39.669 MedPix[34751:fb03] CoreData: annotation: Creating primary key table. 2012-05-28 16:03:39.671 MedPix[34751:fb03] CoreData: sql: CREATE TABLE Z_PRIMARYKEY (Z_ENT INTEGER PRIMARY KEY, Z_NAME VARCHAR, Z_SUPER INTEGER, Z_MAX INTEGER) 2012-05-28 16:03:39.672 MedPix[34751:fb03] CoreData: sql: INSERT INTO Z_PRIMARYKEY(Z_ENT, Z_NAME, Z_SUPER, Z_MAX) VALUES(1, 'CELL', 0, 0) ... 2012-05-28 16:03:39.701 MedPix[34751:fb03] CoreData: sql: CREATE TABLE Z_METADATA (Z_VERSION INTEGER PRIMARY KEY, Z_UUID VARCHAR(255), Z_PLIST BLOB) 2012-05-28 16:03:39.702 MedPix[34751:fb03] CoreData: sql: SELECT TBL_NAME FROM SQLITE_MASTER WHERE TBL_NAME = 'Z_METADATA' 2012-05-28 16:03:39.703 MedPix[34751:fb03] CoreData: sql: DELETE FROM Z_METADATA WHERE Z_VERSION = ? 2012-05-28 16:03:39.704 MedPix[34751:fb03] CoreData: sql: INSERT INTO Z_METADATA (Z_VERSION, Z_UUID, Z_PLIST) VALUES (?, ?, ?) 2012-05-28 16:03:39.705 MedPix[34751:fb03] CoreData: sql: COMMIT 2012-05-28 16:03:39.710 MedPix[34751:fb03] CoreData: sql: pragma cache_size=200 2012-05-28 16:03:39.711 MedPix[34751:fb03] CoreData: sql: SELECT Z_VERSION, Z_UUID, Z_PLIST FROM Z_METADATA 2012-05-28 16:03:39.712 MedPix[34751:fb03] The contents of NSString *cellName = Beta Cell 2012-05-28 16:03:39.712 MedPix[34751:fb03] The contents of NSString *cellName = Gastric Chief Cell ... 2012-05-28 16:03:39.714 MedPix[34751:fb03] The database was prepared 2012-05-28 16:03:39.764 MedPix[34751:fb03] The createDatabase function has finished. Now fetching. 2012-05-28 16:03:39.765 MedPix[34751:fb03] CoreData: sql: SELECT 0, t0.Z_PK, t0.Z_OPT, t0.ZCELLDESCRIPTION, t0.ZCELLNAME FROM ZCELL t0 2012-05-28 16:03:39.766 MedPix[34751:fb03] CoreData: annotation: sql connection fetch time: 0.0008s 2012-05-28 16:03:39.767 MedPix[34751:fb03] CoreData: annotation: total fetch execution time: 0.0016s for 0 rows. 2012-05-28 16:03:39.768 MedPix[34751:fb03] cellName: <CELL: 0x6bbc120> (entity: CELL; id: 0x6bbc160 <x-coredata:///CELL/t57D10DDD-74E2-474F-97EE-E3BD0FF684DA34> ; data: { cellDescription = "S cells are cells which release secretin, found in the jejunum and duodenum. They are stimulated by a drop in pH to 4 or below in the small intestine's lumen. The released secretin will increase the s"; cellName = "S Cell"; organs = ( ); specimens = ( ); systems = ( ); tissues = ( ); }) ... Sections were cut short to abbreviate. But note that the fetch results contain information, but it says that total fetch execution was for "0" rows? How can that be? Any help will be greatly appreciated, especially detailed explanations. :) Thanks.

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• zk selecting combobox item programatically

  - by Abdul Khaliq

  Hi, I cannot set the value of combobox programatically can some one tell me what missing in the code public class Profile extends Window implements AfterCompose { @Override public void afterCompose() { Session session = Sessions.getCurrent(false); ApplicationContext ctx = WebApplicationContextUtils.getRequiredWebApplicationContext( (ServletContext) getDesktop().getWebApp().getNativeContext()); UsersDao usersDao = (UsersDao) ctx.getBean("daoUsers"); User user = (User) session.getAttribute("user"); user = usersDao.getUser(user.getUsername(),user.getPassword()); Textbox username_t = (Textbox) this.getFellow("username"); Textbox password_t = (Textbox) this.getFellow("password"); Textbox conpassword_t = (Textbox) this.getFellow("con_password"); Textbox firstname_t = (Textbox) this.getFellow("firstName"); Textbox lastname_t = (Textbox) this.getFellow("lastName"); Textbox email_t = (Textbox) this.getFellow("email"); Combobox hintQuestion_t = (Combobox) this.getFellow("hintQuestion"); Textbox hintAnswer_t = (Textbox) this.getFellow("hintAnswer"); Combobox locale_t = (Combobox) this.getFellow("locale"); Combobox authority_t = (Combobox) this.getFellow("authority"); username_t.setText(user.getUsername()); firstname_t.setText(user.getUserDetails().getFirstName()); lastname_t.setText(user.getUserDetails().getLastName()); email_t.setText(user.getUserDetails().getEmail()); Comboitem selectedItem = getSelectedIndexComboboxItem(hintQuestion_t, user.getHintQuestion()); hintQuestion_t.setSelectedItem(selectedItem); hintAnswer_t.setText(user.getHintAnswer()); selectedItem = getSelectedIndexComboboxItem(locale_t, user.getUserDetails().getLocale()); locale_t.setSelectedItem(selectedItem); selectedItem = getSelectedIndexComboboxItem(authority_t, ((Authority)user.getAuthorities().toArray()[0]).getRole()); authority_t.setSelectedItem(selectedItem); } private Comboitem getSelectedIndexComboboxItem(Combobox combobox, String value) { List<Comboitem> items = combobox.getItems(); Comboitem item = items.get(0); for (int i = 0; i < items.size(); i++) { Comboitem comboitem = items.get(i); String label = (String)comboitem.getLabel(); String cval = (String)comboitem.getValue(); if ((label!=null && label.equalsIgnoreCase(value)) || (cval != null && cval.equalsIgnoreCase(value))) { item = comboitem; break; } } return item; } } // zk file <window id="profile" use="com.jf.web.zk.ui.Profile"> <tabbox id="tabbox" width="40%" > <tabs> <tab label="Account Information"/> <tab label="Personal Information"/> <tab label="Contact Details"/> </tabs> <tabpanels> <tabpanel> <grid> <rows> <row> <label value="${i18nUtils.message('user.username')}"/> <hbox> <textbox id="username" />*,a-zA-Z,0-9 </hbox> </row> <row> <label value="${i18nUtils.message('user.password')}"/> <hbox> <textbox id="password" type="password"/>* </hbox> </row> <row> <label value="${i18nUtils.message('registration.user.password.confirm')}"/> <hbox> <textbox id="con_password" type="password"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.details.first.name')}"/> <hbox> <textbox id="firstName" type="text"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.details.last.name')}"/> <hbox> <textbox id="lastName" type="text"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.details.email')}"/> <hbox> <textbox id="email" type="text"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.hint.question')}"/> <hbox> <combobox id="hintQuestion" onCreate='self.setSelectedIndex(1);'> <comboitem label="${i18nUtils.message('user.hint.question.possible.value1')}" /> <comboitem label="${i18nUtils.message('user.hint.question.possible.value2')}" /> <comboitem label="${i18nUtils.message('user.hint.question.possible.value3')}" /> <comboitem label="${i18nUtils.message('user.hint.question.possible.value4')}" /> <comboitem label="${i18nUtils.message('user.hint.question.possible.value5')}" /> </combobox>* </hbox> </row> <row> <label value="${i18nUtils.message('user.hint.answer')}"/> <hbox> <textbox id="hintAnswer" type="text"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.details.locale')}"/> <hbox> <combobox id="locale" onCreate='self.setSelectedIndex(1);self.setReadonly(true);'> <comboitem label="${i18nUtils.message('user.details.locale.en')}" value="en_US"/> <comboitem label="${i18nUtils.message('user.details.locale.bg')}" value="bg_BG"/> </combobox>* </hbox> </row> <row> <label value="${i18nUtils.message('authority.account.type')}"/> <hbox> <combobox id="authority" onCreate='self.setSelectedIndex(0);self.setReadonly(true);'> <comboitem label="${i18nUtils.message('authority.job.seeker')}" value="Job Seeker"/> <comboitem label="${i18nUtils.message('authority.employer')}" value="Employer"/> <comboitem label="${i18nUtils.message('authority.hra')}" value="Human Resource Agency"/> <comboitem label="${i18nUtils.message('authority.advertiser')}" value="Advertiser"/> </combobox>* </hbox> </row> </rows> </grid> </tabpanel> </tabpanels> </tabbox> <grid width="40%"> <rows> <row> <button label="${i18nUtils.message('bttn.save')}" onClick="save()"/> <button label="${i18nUtils.message('bttn.cancel')}" onClick="cancel()"/> </row> </rows> </grid> </window> </zk> The "getSelectedIndexComboboxItem()" does return the correct selected item but there seems no effect on the UI. Like for example the locale is set to default Bulgarian language and I need to set it to English. Abdul Khaliq

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• CoreData update problems

  - by kpower

  My app makes updates in background thread then saves context changes. And in main context there is a table view that works with NSFetchedResultsController. For some time updates work correctly, but then exception is thrown. To check this I've added NSLog(@"%@", [self.controller fetchedObjects]); to -controllerDidChangeContent:. Here is what I got: "<PRBattle: 0x6d30530> (entity: PRBattle; id: 0x6d319d0 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p2> ; data: {\n battleId = \"-1\";\n finishedAt = \"2012-11-06 11:37:36 +0000\";\n opponent = \"0x6d2f730 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PROpponent/p1>\";\n opponentScore = nil;\n score = nil;\n status = 4;\n})", "<PRBattle: 0x6d306f0> (entity: PRBattle; id: 0x6d319f0 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p1> ; data: {\n battleId = \"-1\";\n finishedAt = \"2012-11-06 11:37:36 +0000\";\n opponent = \"0x6d2ddb0 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PROpponent/p3>\";\n opponentScore = nil;\n score = nil;\n status = 4;\n})", "<PRBattle: 0x6d30830> (entity: PRBattle; id: 0x6d31650 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p11> ; data: <fault>)", "<PRBattle: 0x6d306b0> (entity: PRBattle; id: 0x6d319e0 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p5> ; data: {\n battleId = 325;\n finishedAt = nil;\n opponent = \"0x6d2f730 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PROpponent/p1>\";\n opponentScore = 91;\n score = 59;\n status = 3;\n})", "<PRBattle: 0x6d30730> (entity: PRBattle; id: 0x6d31a00 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p6> ; data: {\n battleId = 323;\n finishedAt = nil;\n opponent = \"0x6d2ddb0 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PROpponent/p3>\";\n opponentScore = 0;\n score = 0;\n status = 3;\n})", "<PRBattle: 0x6d307b0> (entity: PRBattle; id: 0x6d31630 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p9> ; data: {\n battleId = 370;\n finishedAt = \"2012-11-06 14:24:14 +0000\";\n opponent = \"0x79a8e90 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PROpponent/p2>\";\n opponentScore = 180;\n score = 180;\n status = 4;\n})", "<PRBattle: 0x6d307f0> (entity: PRBattle; id: 0x6d31640 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p10> ; data: {\n battleId = 309;\n finishedAt = \"2012-11-02 01:19:27 +0000\";\n opponent = \"0x79a8e90 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PROpponent/p2>\";\n opponentScore = 120;\n score = 240;\n status = 4;\n})", "<PRBattle: 0x6d30770> (entity: PRBattle; id: 0x6d31620 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p7> ; data: {\n battleId = 315;\n finishedAt = \"2012-11-02 02:26:24 +0000\";\n opponent = \"0x79a8e90 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PROpponent/p2>\";\n opponentScore = 119;\n score = 179;\n status = 4;\n})" ) Faulted object (0xe972610) here causes crash. I've logged data during update & before saving. This object is in updatedObjects only. Why can this method return "bad" object? (Moreover, during updates this object is affected almost each update. And only after some passes becomes "bad" one). P.S.: I use RestKit to manage CoreData. UPDATED: The exception was got, when I did smth. like this: for (PRBattle *battle in [self.controller fetchedObjects) { switch (battle.statusScalar) { case ... default: [battle willAccessValueForKey:nil]; NSAssert1(NO, @"Unexpected battle status found: %@", battle); } } The exception is on line with -willAccessValueForKey:. Scalar status for battle is enum, that is bind to integer values 1..4. I've mentioned all possible values in switch's cases (above default:). And the last one has break;. So this one is possible only when battle.statusScalar returns non-enum value. Status scalar implementation in PRBattle: - (PRBattleStatuses)statusScalar { [self willAccessValueForKey:@"statusScalar"]; PRBattleStatuses result = (PRBattleStatuses)[self.status integerValue]; [self didAccessValueForKey:@"statusScalar"]; return result; } And battle.status has validation rules: - min-value: 1 - max-value: 4 - default: no value And the last thing - debug log: objc[4664]: EXCEPTIONS: throwing 0x7d33f80 (object 0xe67d2a0, a _NSCoreDataException) objc[4664]: EXCEPTIONS: searching through frame [ip=0x97b401 sp=0xbfffd9b0] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: catch(id) objc[4664]: EXCEPTIONS: unwinding through frame [ip=0x97b401 sp=0xbfffd9b0] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: handling exception 0x7d33f60 at 0x97b79f objc[4664]: EXCEPTIONS: rethrowing current exception objc[4664]: EXCEPTIONS: searching through frame [ip=0x97b911 sp=0xbfffd9b0] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: searching through frame [ip=0x9ac8b7 sp=0xbfffdc20] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: searching through frame [ip=0x97ee80 sp=0xbfffdc40] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: searching through frame [ip=0x361d0 sp=0xbfffdc70] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: searching through frame [ip=0xa701d8 sp=0xbfffde10] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: catch(id) objc[4664]: EXCEPTIONS: unwinding through frame [ip=0x97b911 sp=0xbfffd9b0] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: finishing handler objc[4664]: EXCEPTIONS: searching through frame [ip=0x97b963 sp=0xbfffd9b0] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: searching through frame [ip=0x9ac8b7 sp=0xbfffdc20] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: searching through frame [ip=0x97ee80 sp=0xbfffdc40] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: searching through frame [ip=0x361d0 sp=0xbfffdc70] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: searching through frame [ip=0xa701d8 sp=0xbfffde10] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: catch(id) objc[4664]: EXCEPTIONS: unwinding through frame [ip=0x97b963 sp=0xbfffd9b0] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: unwinding through frame [ip=0x9ac8b7 sp=0xbfffdc20] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: unwinding through frame [ip=0x97ee80 sp=0xbfffdc40] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: unwinding through frame [ip=0x361d0 sp=0xbfffdc70] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: unwinding through frame [ip=0x3656f sp=0xbfffdc70] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: unwinding through frame [ip=0xa701d8 sp=0xbfffde10] for exception 0x7d33f60 objc[4664]: EXCEPTIONS: handling exception 0x7d33f60 at 0xa701f5 2012-11-07 13:37:55.463 TestApp[4664:fb03] CoreData: error: Serious application error. An exception was caught from the delegate of NSFetchedResultsController during a call to -controllerDidChangeContent:. CoreData could not fulfill a fault for '0x6d31650 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p10>' with userInfo { NSAffectedObjectsErrorKey = ( "<PRBattle: 0x6d30830> (entity: PRBattle; id: 0x6d31650 <x-coredata://882BD521-90CD-4682-B19A-000A4976E471/PRBattle/p10> ; data: <fault>)" ); }

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• Class member functions instantiated by traits [policies, actually]

  - by Jive Dadson

  I am reluctant to say I can't figure this out, but I can't figure this out. I've googled and searched Stack Overflow, and come up empty. The abstract, and possibly overly vague form of the question is, how can I use the traits-pattern to instantiate member functions? [Update: I used the wrong term here. It should be "policies" rather than "traits." Traits describe existing classes. Policies prescribe synthetic classes.] The question came up while modernizing a set of multivariate function optimizers that I wrote more than 10 years ago. The optimizers all operate by selecting a straight-line path through the parameter space away from the current best point (the "update"), then finding a better point on that line (the "line search"), then testing for the "done" condition, and if not done, iterating. There are different methods for doing the update, the line-search, and conceivably for the done test, and other things. Mix and match. Different update formulae require different state-variable data. For example, the LMQN update requires a vector, and the BFGS update requires a matrix. If evaluating gradients is cheap, the line-search should do so. If not, it should use function evaluations only. Some methods require more accurate line-searches than others. Those are just some examples. The original version instantiates several of the combinations by means of virtual functions. Some traits are selected by setting mode bits that are tested at runtime. Yuck. It would be trivial to define the traits with #define's and the member functions with #ifdef's and macros. But that's so twenty years ago. It bugs me that I cannot figure out a whiz-bang modern way. If there were only one trait that varied, I could use the curiously recurring template pattern. But I see no way to extend that to arbitrary combinations of traits. I tried doing it using boost::enable_if, etc.. The specialized state information was easy. I managed to get the functions done, but only by resorting to non-friend external functions that have the this-pointer as a parameter. I never even figured out how to make the functions friends, much less member functions. The compiler (VC++ 2008) always complained that things didn't match. I would yell, "SFINAE, you moron!" but the moron is probably me. Perhaps tag-dispatch is the key. I haven't gotten very deeply into that. Surely it's possible, right? If so, what is best practice? UPDATE: Here's another try at explaining it. I want the user to be able to fill out an order (manifest) for a custom optimizer, something like ordering off of a Chinese menu - one from column A, one from column B, etc.. Waiter, from column A (updaters), I'll have the BFGS update with Cholesky-decompositon sauce. From column B (line-searchers), I'll have the cubic interpolation line-search with an eta of 0.4 and a rho of 1e-4, please. Etc... UPDATE: Okay, okay. Here's the playing-around that I've done. I offer it reluctantly, because I suspect it's a completely wrong-headed approach. It runs okay under vc++ 2008. #include <boost/utility.hpp> #include <boost/type_traits/integral_constant.hpp> namespace dj { struct CBFGS { void bar() {printf("CBFGS::bar %d\n", data);} CBFGS(): data(1234){} int data; }; template<class T> struct is_CBFGS: boost::false_type{}; template<> struct is_CBFGS<CBFGS>: boost::true_type{}; struct LMQN {LMQN(): data(54.321){} void bar() {printf("LMQN::bar %lf\n", data);} double data; }; template<class T> struct is_LMQN: boost::false_type{}; template<> struct is_LMQN<LMQN> : boost::true_type{}; // "Order form" struct default_optimizer_traits { typedef CBFGS update_type; // Selection from column A - updaters }; template<class traits> class Optimizer; template<class traits> void foo(typename boost::enable_if<is_LMQN<typename traits::update_type>, Optimizer<traits> >::type& self) { printf(" LMQN %lf\n", self.data); } template<class traits> void foo(typename boost::enable_if<is_CBFGS<typename traits::update_type>, Optimizer<traits> >::type& self) { printf("CBFGS %d\n", self.data); } template<class traits = default_optimizer_traits> class Optimizer{ friend typename traits::update_type; //friend void dj::foo<traits>(typename Optimizer<traits> & self); // How? public: //void foo(void); // How??? void foo() { dj::foo<traits>(*this); } void bar() { data.bar(); } //protected: // How? typedef typename traits::update_type update_type; update_type data; }; } // namespace dj int main() { dj::Optimizer<> opt; opt.foo(); opt.bar(); std::getchar(); return 0; }

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• zk selecting combobox item programatically

  - by Abdul Khaliq

  I cannot set the value of combobox programatically can some one tell me what missing in the code public class Profile extends Window implements AfterCompose { @Override public void afterCompose() { Session session = Sessions.getCurrent(false); ApplicationContext ctx = WebApplicationContextUtils.getRequiredWebApplicationContext( (ServletContext) getDesktop().getWebApp().getNativeContext()); UsersDao usersDao = (UsersDao) ctx.getBean("daoUsers"); User user = (User) session.getAttribute("user"); user = usersDao.getUser(user.getUsername(),user.getPassword()); Textbox username_t = (Textbox) this.getFellow("username"); Textbox password_t = (Textbox) this.getFellow("password"); Textbox conpassword_t = (Textbox) this.getFellow("con_password"); Textbox firstname_t = (Textbox) this.getFellow("firstName"); Textbox lastname_t = (Textbox) this.getFellow("lastName"); Textbox email_t = (Textbox) this.getFellow("email"); Combobox hintQuestion_t = (Combobox) this.getFellow("hintQuestion"); Textbox hintAnswer_t = (Textbox) this.getFellow("hintAnswer"); Combobox locale_t = (Combobox) this.getFellow("locale"); Combobox authority_t = (Combobox) this.getFellow("authority"); username_t.setText(user.getUsername()); firstname_t.setText(user.getUserDetails().getFirstName()); lastname_t.setText(user.getUserDetails().getLastName()); email_t.setText(user.getUserDetails().getEmail()); Comboitem selectedItem = getSelectedIndexComboboxItem(hintQuestion_t, user.getHintQuestion()); hintQuestion_t.setSelectedItem(selectedItem); hintAnswer_t.setText(user.getHintAnswer()); selectedItem = getSelectedIndexComboboxItem(locale_t, user.getUserDetails().getLocale()); locale_t.setSelectedItem(selectedItem); selectedItem = getSelectedIndexComboboxItem(authority_t, ((Authority)user.getAuthorities().toArray()[0]).getRole()); authority_t.setSelectedItem(selectedItem); } private Comboitem getSelectedIndexComboboxItem(Combobox combobox, String value) { List<Comboitem> items = combobox.getItems(); Comboitem item = items.get(0); for (int i = 0; i < items.size(); i++) { Comboitem comboitem = items.get(i); String label = (String)comboitem.getLabel(); String cval = (String)comboitem.getValue(); if ((label!=null && label.equalsIgnoreCase(value)) || (cval != null && cval.equalsIgnoreCase(value))) { item = comboitem; break; } } return item; } } // zk file <window id="profile" use="com.jf.web.zk.ui.Profile"> <tabbox id="tabbox" width="40%" > <tabs> <tab label="Account Information"/> <tab label="Personal Information"/> <tab label="Contact Details"/> </tabs> <tabpanels> <tabpanel> <grid> <rows> <row> <label value="${i18nUtils.message('user.username')}"/> <hbox> <textbox id="username" />*,a-zA-Z,0-9 </hbox> </row> <row> <label value="${i18nUtils.message('user.password')}"/> <hbox> <textbox id="password" type="password"/>* </hbox> </row> <row> <label value="${i18nUtils.message('registration.user.password.confirm')}"/> <hbox> <textbox id="con_password" type="password"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.details.first.name')}"/> <hbox> <textbox id="firstName" type="text"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.details.last.name')}"/> <hbox> <textbox id="lastName" type="text"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.details.email')}"/> <hbox> <textbox id="email" type="text"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.hint.question')}"/> <hbox> <combobox id="hintQuestion" onCreate='self.setSelectedIndex(1);'> <comboitem label="${i18nUtils.message('user.hint.question.possible.value1')}" /> <comboitem label="${i18nUtils.message('user.hint.question.possible.value2')}" /> <comboitem label="${i18nUtils.message('user.hint.question.possible.value3')}" /> <comboitem label="${i18nUtils.message('user.hint.question.possible.value4')}" /> <comboitem label="${i18nUtils.message('user.hint.question.possible.value5')}" /> </combobox>* </hbox> </row> <row> <label value="${i18nUtils.message('user.hint.answer')}"/> <hbox> <textbox id="hintAnswer" type="text"/>* </hbox> </row> <row> <label value="${i18nUtils.message('user.details.locale')}"/> <hbox> <combobox id="locale" onCreate='self.setSelectedIndex(1);self.setReadonly(true);'> <comboitem label="${i18nUtils.message('user.details.locale.en')}" value="en_US"/> <comboitem label="${i18nUtils.message('user.details.locale.bg')}" value="bg_BG"/> </combobox>* </hbox> </row> <row> <label value="${i18nUtils.message('authority.account.type')}"/> <hbox> <combobox id="authority" onCreate='self.setSelectedIndex(0);self.setReadonly(true);'> <comboitem label="${i18nUtils.message('authority.job.seeker')}" value="Job Seeker"/> <comboitem label="${i18nUtils.message('authority.employer')}" value="Employer"/> <comboitem label="${i18nUtils.message('authority.hra')}" value="Human Resource Agency"/> <comboitem label="${i18nUtils.message('authority.advertiser')}" value="Advertiser"/> </combobox>* </hbox> </row> </rows> </grid> </tabpanel> </tabpanels> </tabbox> <grid width="40%"> <rows> <row> <button label="${i18nUtils.message('bttn.save')}" onClick="save()"/> <button label="${i18nUtils.message('bttn.cancel')}" onClick="cancel()"/> </row> </rows> </grid> </window> </zk> The "getSelectedIndexComboboxItem()" does return the correct selected item but there seems no effect on the UI. Like for example the locale is set to default Bulgarian language and I need to set it to English. Abdul Khaliq

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• Python Glade could not create GladeXML Object

  - by Peter

  Hey, I've created a simple window GUI in Glade 3.6.7 and I am trying to import it into Python. Every time I try to do so I get the following error: (queryrelevanceevaluation.py:8804): libglade-WARNING **: Expected <glade-interface>. Got <interface>. (queryrelevanceevaluation.py:8804): libglade-WARNING **: did not finish in PARSER_FINISH state Traceback (most recent call last): File "queryrelevanceevaluation.py", line 17, in <module> app = QueryRelevanceEvaluationApp() File "queryrelevanceevaluation.py", line 10, in __init__ self.widgets = gtk.glade.XML(gladefile) RuntimeError: could not create GladeXML object My Python Code: #!/usr/bin/env python import gtk import gtk.glade class QueryRelevanceEvaluationApp: def __init__(self): gladefile = "foo.glade" self.widgets = gtk.glade.XML(gladefile) dic = {"on_buttonGenerate_clicked" : self.on_buttonGenerate_clicked} self.widgets.signal_autoconnect(dic) def on_buttonGenerate_clicked(self, widget): print "You clicked the button" app = QueryRelevanceEvaluationApp() gtk.main() And the foo.glade file: <?xml version="1.0"?> <interface> <requires lib="gtk+" version="2.16"/> <!-- interface-naming-policy project-wide --> <object class="GtkWindow" id="windowRelevanceEvaluation"> <property name="visible">True</property> <property name="title" translatable="yes">Query Result Relevance Evaluation</property> <child> <object class="GtkVBox" id="vbox1"> <property name="visible">True</property> <property name="orientation">vertical</property> <child> <object class="GtkHBox" id="hbox2"> <property name="visible">True</property> <child> <object class="GtkLabel" id="labelQuery"> <property name="visible">True</property> <property name="label" translatable="yes">Query:</property> </object> <packing> <property name="expand">False</property> <property name="padding">4</property> <property name="position">0</property> </packing> </child> <child> <object class="GtkEntry" id="entry1"> <property name="visible">True</property> <property name="can_focus">True</property> <property name="invisible_char">&#x25CF;</property> </object> <packing> <property name="padding">4</property> <property name="position">1</property> </packing> </child> </object> <packing> <property name="position">0</property> </packing> </child> <child> <object class="GtkFrame" id="frameSource"> <property name="visible">True</property> <property name="label_xalign">0</property> <child> <object class="GtkAlignment" id="alignment1"> <property name="visible">True</property> <property name="left_padding">12</property> <child> <object class="GtkHButtonBox" id="hbuttonbox1"> <property name="visible">True</property> <child> <object class="GtkRadioButton" id="radiobuttonGoogle"> <property name="label" translatable="yes">Google</property> <property name="visible">True</property> <property name="can_focus">True</property> <property name="receives_default">False</property> <property name="active">True</property> <property name="draw_indicator">True</property> </object> <packing> <property name="expand">False</property> <property name="fill">False</property> <property name="position">0</property> </packing> </child> <child> <object class="GtkRadioButton" id="radiobuttonBing"> <property name="label" translatable="yes">Bing</property> <property name="visible">True</property> <property name="can_focus">True</property> <property name="receives_default">False</property> <property name="active">True</property> <property name="draw_indicator">True</property> </object> <packing> <property name="expand">False</property> <property name="fill">False</property> <property name="position">1</property> </packing> </child> <child> <object class="GtkRadioButton" id="radiobuttonBoden"> <property name="label" translatable="yes">Boden</property> <property name="visible">True</property> <property name="can_focus">True</property> <property name="receives_default">False</property> <property name="active">True</property> <property name="draw_indicator">True</property> </object> <packing> <property name="expand">False</property> <property name="fill">False</property> <property name="position">2</property> </packing> </child> <child> <object class="GtkRadioButton" id="radiobuttonCSV"> <property name="label" translatable="yes">CSV</property> <property name="visible">True</property> <property name="can_focus">True</property> <property name="receives_default">False</property> <property name="active">True</property> <property name="draw_indicator">True</property> </object> <packing> <property name="expand">False</property> <property name="fill">False</property> <property name="position">3</property> </packing> </child> </object> </child> </object> </child> <child type="label"> <object class="GtkLabel" id="labelFrameSource"> <property name="visible">True</property> <property name="label" translatable="yes">&lt;b&gt;Source&lt;/b&gt;</property> <property name="use_markup">True</property> </object> </child> </object> <packing> <property name="position">1</property> </packing> </child> <child> <object class="GtkFrame" id="frame1"> <property name="visible">True</property> <property name="label_xalign">0</property> <child> <object class="GtkHBox" id="hbox3"> <property name="visible">True</property> <child> <object class="GtkLabel" id="labelResults"> <property name="visible">True</property> <property name="label" translatable="yes">Number Results:</property> </object> <packing> <property name="expand">False</property> <property name="position">0</property> </packing> </child> <child> <object class="GtkSpinButton" id="spinbuttonResults"> <property name="visible">True</property> <property name="can_focus">True</property> <property name="invisible_char">&#x25CF;</property> </object> <packing> <property name="padding">4</property> <property name="position">1</property> </packing> </child> </object> </child> <child type="label"> <object class="GtkLabel" id="labelFrameResults"> <property name="visible">True</property> <property name="label" translatable="yes">&lt;b&gt;Results&lt;/b&gt;</property> <property name="use_markup">True</property> </object> </child> </object> <packing> <property name="padding">2</property> <property name="position">2</property> </packing> </child> <child> <object class="GtkButton" id="buttonGenerateResults"> <property name="label" translatable="yes">Generate!</property> <property name="visible">True</property> <property name="can_focus">True</property> <property name="receives_default">True</property> </object> <packing> <property name="position">3</property> </packing> </child> </object> </child> </object> </interface> foo.glade and the above python script are in the same directory, and I have tried using a fully-qualified path but still get the same error (I am certain that the path is correct!). Any ideas? Cheers, Pete

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• 26 Days: Countdown to Oracle OpenWorld 2012

  - by Michael Snow

  Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak  – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions.  That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand. This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year. With so much to see and so many sessions to learn from - its no wonder that people get excited. Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us. If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Important OpenWorld Links:  Attendee / Presenters Toolkit Oracle Schedule Builder WebCenter Sessions (listed in the catalog under Fusion Middleware as "Portals, Sites, Content, and Collaboration" ) Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night -LOOK HERE!! Oracle OpenWorld LIVE On-Demand Here are all the WebCenter sessions broken down by day for your viewing pleasure. Monday, October 1st CON8885 - Simplify CRM Engagement with Contextual Collaboration Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications. CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! ¶ HOL10208 - Add Social Capabilities to Your Enterprise Applications Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. ¶ CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. ¶ CON8270 - Oracle WebCenter Content Strategy and Vision Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. ¶ CON8269 - Oracle WebCenter Sites Strategy and Vision Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. ¶ CON8896 - Living with SharePoint SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. ¶ CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. ¶ CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. ¶ CON9437 - Mobile Access Management With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. ¶ CON8271 - Oracle WebCenter Portal Strategy and Vision To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. ¶ CON8880 - The Connected Customer Experience Begins with the Online Channel There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. ¶ GEN11451 - General Session: Building Mobile Applications with Oracle Cloud With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way.  CON8272 - Oracle Social Network Strategy and Vision One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses.  --- Tuesday, October 2nd HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.¶ CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. ¶ CON9447 - Enabling Access for Hundreds of Millions of Users How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. ¶ CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. ¶ CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. ¶ CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.¶ Wednesday, October 3rd CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. ¶ CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. ¶ CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. ¶ CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON7817 - Migration to Oracle WebCenter Imaging 11g Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. ¶ CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. ¶ HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. ¶ CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. ¶ CON9625 - Taking Control of Oracle WebCenter Security Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. ¶ CON8891 - Extending Social into Enterprise Applications and Business Processes Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. ¶ Thursday, October 4th CON8899 - Becoming a Social Business: Stories from the Front Lines of Change What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. ¶ CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. ¶ CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. ¶ CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. ¶ CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. ¶ CON8897 - Using Web Experience Management to Drive Online Marketing Success Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. ¶ CON8892 - Oracle’s Journey to Social Business Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. ¶  ------------ If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

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• 2012 Oracle Fusion Innovation Awards - Part 2

  - by Michelle Kimihira

  Author: Moazzam Chaudry Continuing from Friday's blog on 2012 Oracle Fusion Innovation Awards, this blog (Part 2) will provide more details around the customers. It was a tremendous honor to be in single room of winners. We only wish we could have had more time to share stories from all the winners.  We received great insight from all the innovative solutions that our customers deploy and would like to share them broadly, so that others can benefit from best practices. There was a customer panel session joined by Ingersoll Rand, Nike and Motability and here is what was discussed: Barry Bonar, Enterprise Architect from Ingersoll Rand shared details around their solution, comprised of Oracle Exalogic, Oracle WebLogic Server and Oracle SOA Suite. This combined solutoin enabled their business transformation to increase decision-making, speed and efficiency, resulting in 40% reduced IT spend, 41X Faster response time and huge cost savings. Ashok Balakrishnan, Architect from Nike shared how they leveraged Oracle Coherence to analyze their digital "footprint" of activities. This helps them compete, collaborate and compare athletic data over time. Lastly, Ashley Doodly, Head of IT from Motability shared details around their solution compromised of Oracle SOA Suite, Service Bus, ADF, Coherence, BO and E-Business Suite. This solution helped Motability achieve 100% ROI within the first few months, performance in seconds vs. 10's of minutes and tremendous improvement in throughput that increased up to 50%.  This year's winners by category are: Oracle Exalogic Customer Results using Fusion Middleware Netshoes ATG on Exalogic: 6X Reduced H/W foot print, 6.2X increased throughput and 3 weeks time to market Claro Part of America Movil, running mission critical Java Application on Exalogic with 35X Faster Java response time, 5X Throughput Underwriters Laboratories Exalogic as an Apps Consolidation platform to power tremendous growth Ingersoll Rand EBS on Exalogic: Up to 40% Reduction in overall IT budget, 3x reduced foot print Oracle Cloud Application Foundation Customer Results using Fusion Middleware  Mazda Motor Corporation Tuxedo ART Batch runtime environment to migrate their batch apps on new open environment and reduce main frame cost. HOTELBEDS Technology Open Source to WebLogic transformation Globalia Corporation Introduced Oracle Coherence to fully reengineer DTH system and provide multiple business and technical benefits Nike Nike+, digital sports platform, has 8M users and is expecting an 5X increase in users, many of who will carry multiple devices that frequently sync data with the Digital Sport platform Comcast Corporation The solution is expected to increase availability, continuity, performance, and simplify and make the code at the application layer more flexible. Oracle SOA and Oracle BPM Customer Results using Fusion Middleware NTT Docomo Network traffic solution based on Oracle event processing and coherence - massive in scale: 12M users (50M in future) - 800,000 events/sec. Schneider National, Inc. SOA/B2B/ADF/Data Integration to orchestrate key order processes across Siebel, OTM & EBS.  Platform runs 60M trans/day and  50 million composite SOA instances per day across 10G and 11G Amadeus Oracle BPM solution: Business Rules and processes vary across local (80), regional (~10) and corporate approval process. Up to 10 levels of approval. Plans to deploy across 20+ markets Navitar SOA solution integrates a fully non-Oracle legacy application/ERP environment using Oracle’s SOA Suite and Oracle AIA Foundation Pack. Motability Uses SOA Suite to synchronize data across the systems and to manage the vehicle remarketing process Oracle WebCenter Customer Results using Fusion Middleware  News Limited Single platform running websites for 50% of Australia's newspapers University of Louisville “Facebook for Medicine”: Oracle Webcenter platform and Oracle BIEE to analyze patient test data and uncover potential health issues. Expecting annualized ROI of 277% China Mobile Jiangsu Company portal (25k users) to drive collaboration & productivity Life Technologies Portal for remotely monitoring & repairing biotech instruments LA Dept. of Water & Power Oracle WebCenter Portal to power ladwp.com on desktop and mobile for 1.6million users Oracle Identity Management Customer Results using Fusion Middleware Education Testing Service Identity Management platform for provisioning & SSO of 6 million GRE, GMAT, TOEFL customers Avea Oracle Identity Manager allowing call center personnel to quickly change Identity Profile to handle varying call loads based on a user self service interface. Decreased Admin Cost by 30% Oracle Data Integration Customer Results using Fusion Middleware Raymond James Near real-time integration for improved systems (throughput & performance) and enhanced operational flexibility in a 24 X 7 environment Wm Morrison Supermarkets Electronic Point of Sale integration handling over 80 million transactions a day in near real time (15 min intervals) Oracle Application Development Framework and Oracle Fusion Development Customer Results using Fusion Middleware Qualcomm Incorporated Solution providing  immediate business value enabling a self-service model necessary for growing the new customer base, an increase in customer satisfaction, reduced “time-to-deliver” Micros Systems, Inc. ADF, SOA Suite, WebCenter  enables services that include managing distribution of hotel rooms availability and rates to channels such as Hotel Web-site, Expedia, etc. Marfin Egnatia Bank A new web 2.0 UI provides a much richer experience through the ADF solution with the end result being one of boosting end-user productivity    Business Analytics (Oracle BI, Oracle EPM, Oracle Exalytics) Customer Results using Fusion Middleware INC Research Self-service customer portal delivering 5–10% of the overall revenue - expected to grow fast with the BI solution Experian Reduction in Time to Complete the Financial Close Process Hologic Inc Solution, saving months of decision-making uncertainty! We look forward to seeing many more innovative nominations. The nominatation process for 2013 begins in April 2013.    Additional Information: Blog: Oracle WebCenter Award Winners Blog: Oracle Identity Management Winners Blog: Oracle Exalogic Winners Blog: SOA, BPM and Data Integration will be will feature award winners in its respective areas this week Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook

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• ASP.NET WebAPI Security 2: Identity Architecture

  - by Your DisplayName here!

  Pedro has beaten me to the punch with a detailed post (and diagram) about the WebAPI hosting architecture. So go read his post first, then come back so we can have a closer look at what that means for security. The first important takeaway is that WebAPI is hosting independent-  currently it ships with two host integration implementations – one for ASP.NET (aka web host) and WCF (aka self host). Pedro nicely shows the integration into the web host. Self hosting is not done yet so we will mainly focus on the web hosting case and I will point out security related differences when they exist. The interesting part for security (amongst other things of course) is the HttpControllerHandler (see Pedro’s diagram) – this is where the host specific representation of an HTTP request gets converted to the WebAPI abstraction (called HttpRequestMessage). The ConvertRequest method does the following: Create a new HttpRequestMessage. Copy URI, method and headers from the HttpContext. Copies HttpContext.User to the Properties<string, object> dictionary on the HttpRequestMessage. The key used for that can be found on HttpPropertyKeys.UserPrincipalKey (which resolves to “MS_UserPrincipal”). So the consequence is that WebAPI receives whatever IPrincipal has been set by the ASP.NET pipeline (in the web hosting case). Common questions are: Are there situations where is property does not get set? Not in ASP.NET – the DefaultAuthenticationModule in the HTTP pipeline makes sure HttpContext.User (and Thread.CurrentPrincipal – more on that later) are always set. Either to some authenticated user – or to an anonymous principal. This may be different in other hosting environments (again more on that later). Why so generic? Keep in mind that WebAPI is hosting independent and may run on a host that materializes identity completely different compared to ASP.NET (or .NET in general). This gives them a way to evolve the system in the future. How does WebAPI code retrieve the current client identity? HttpRequestMessage has an extension method called GetUserPrincipal() which returns the property as an IPrincipal. A quick look at self hosting shows that the moral equivalent of HttpControllerHandler.ConvertRequest() is HttpSelfHostServer.ProcessRequestContext(). Here the principal property gets only set when the host is configured for Windows authentication (inconsisteny). Do I like that? Well – yes and no. Here are my thoughts: I like that it is very straightforward to let WebAPI inherit the client identity context of the host. This might not always be what you want – think of an ASP.NET app that consists of UI and APIs – the UI might use Forms authentication, the APIs token based authentication. So it would be good if the two parts would live in a separate security world. It makes total sense to have this generic hand off point for identity between the host and WebAPI. It also makes total sense for WebAPI plumbing code (especially handlers) to use the WebAPI specific identity abstraction. But – c’mon we are running on .NET. And the way .NET represents identity is via IPrincipal/IIdentity. That’s what every .NET developer on this planet is used to. So I would like to see a User property of type IPrincipal on ApiController. I don’t like the fact that Thread.CurrentPrincipal is not populated. T.CP is a well established pattern as a one stop shop to retrieve client identity on .NET.  That makes a lot of sense – even if the name is misleading at best. There might be existing library code you want to call from WebAPI that makes use of T.CP (e.g. PrincipalPermission, or a simple .Name or .IsInRole()). Having the client identity as an ambient property is useful for code that does not have access to the current HTTP request (for calling GetUserPrincipal()). I don’t like the fact that that the client identity conversion from host to WebAPI is inconsistent. This makes writing security plumbing code harder. I think the logic should always be: If the host has a client identity representation, copy it. If not, set an anonymous principal on the request message. Btw – please don’t annoy me with the “but T.CP is static, and static is bad for testing” chant. T.CP is a getter/setter and, in fact I find it beneficial to be able to set different security contexts in unit tests before calling in some logic. And, in case you have wondered – T.CP is indeed thread static (and the name comes from a time where a logical operation was bound to a thread – which is not true anymore). But all thread creation APIs in .NET actually copy T.CP to the new thread they create. This is the case since .NET 2.0 and is certainly an improvement compared to how Win32 does things. So to sum it up: The host plumbing copies the host client identity to WebAPI (this is not perfect yet, but will surely be improved). or in other words: The current WebAPI bits don’t ship with any authentication plumbing, but solely use whatever authentication (and thus client identity) is set up by the host. WebAPI developers can retrieve the client identity from the HttpRequestMessage. Hopefully my proposed changes around T.CP and the User property on ApiController will be added. In the next post, I will detail how to add WebAPI specific authentication support, e.g. for Basic Authentication and tokens. This includes integrating the notion of claims based identity. After that we will look at the built-in authorization bits and how to improve them as well. Stay tuned.

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• Identity R2 - Experts Podcast Series

  - by Tanu Sood

  To follow up on the Identity Management R2 launch, a series of podcasts were recorded with subject matter experts from customer organizations, our partners and Oracle’s PM team to discuss key trends, R2 capabilities, implementation best practices and more. Below is a roll-up of the podcast series that is available on Fusion Middleware radio. R2 Podcasts:   ·         Designing the Next-Generation Identity Platform Vadim Lander, Oracle Highlights: Common architecture model, integration, interoperability and the driving factors behind R2 innovation IT Departments are shifting their Identity Management strategy to be able to support mobile, cloud and social applications. Oracle has anticipated this shift and has built a product roadmap to take advantage of this focus. Join Vadim as he discusses the design strategy behind the latest 11gR2 release and talks about how IDM services have to evolve to meet this new challenge.   ·         BETA Customer Perspective on R2 Ravi Meduri, Kaiser Permanente Highlights: R2 scalability and high availability In this podcast Ravi discusses the new features in 11gR2 that he is most interested in, including High Availability options for Access Management, multi-datacenter architecture, and what it was like working with the Oracle product team during the BETA program.   ·         Partner Perspective on R2 Rex Thexton, PricewaterhouseCoopers Highlights: Usability Enhancements for Users and Administrators A lot of new usability features went into the 11gR2 release making this the most business friendly IDM release to date. In this podcast Rex Thexton, Managing Director from PwC, talks about some of the new UI changes for both end users and administrators, and also about the new connector creation framework.   Access Request Updates in R2 Marc Boroditsky, Oracle Highlights: Access request User Interface innovations A lot of changes have been made to the Access Request user interface in the latest version of Oracle Identity Manager 11gR2. A real focus has been put on making the request process more business user friendly, and a lot of new customization capability has been added for the IT administrators. Hear Marc discuss the updated UI, and explain how administrators will be able to customize OIM to meet their company's requirements   ·         Oracle Optimized System for Oracle Unified Directory (OOS4OUD) Nick Kloski, Oracle Highlights: New Optimized System configuration for Unified Directory One of the new features in 11gR2 is the availability of an Optimized System configuration for Oracle Unified Directory. Oracle engineers installed the OUD software onto off the shelf hardware and then created a performance tuned configuration. Join us as we talk to Nick Kloski, Infrastructure Solutions Manager, all about the testing process and the resulting performance metrics.   Privileged Account Management Mark Wilcox, Oracle Highlights: Oracle Privileged Account Manager key capabilities, use cases The new release of Oracle Identity Management 11g R2 includes the capability to manage privileged accounts. Privileged accounts, if compromised, create a risk for fraud in the enterprise and as a result controlling access to privileged accounts is critical. Hear what Mark Wilcox, Principal Product Manager of Oracle Privileged Account Manager has to say about the capabilities of the offering in this podcast.   ·         Browser-based User Interface (UI) Customization Clayton Donley, Oracle Highlights: Benefits of Durable UI Configuration framework Business users need user interfaces that are not only friendly but also easily customizable. However the downside of any customization project is the cost and complexity involved in developing, testing, deploying and managing custom code. In this podcast, we examine how a new capability in Oracle Identity Management around browser based UI customization can reduce costs and complexity of customization while simplifying self service integration with corporate portal strategies.   ·         Simplifying Mobile and Social Sign-On Dan Killmer, Oracle Highlights: Secure mobile sign-on and consumption of social identities with Oracle Access Management The proliferation of mobile devices has spurred a new trend where employees tend to bring their own mobile devices to work and access corporate applications the same way they would access from a desktop or laptop. In this podcast, we examine how Oracle's latest innovation in Identity Management around Mobile and Social Sign On can simplify security and access management challenges posed by the widespread adoption of mobile devices in the enterprise. ·         Enabling Your Business with IDM R2 Scott Bonnell, Oracle Highlights: Self service, mobile access, personalization Gone are the days when Identity Management was just about stopping unauthorized users in their tracks. Identity Management if done right, can also enable your business. Join Scott Bonnell as he discusses how the IDM 11gR2 release enables the enterprise by providing self service, personalization and mobile access to corporate resources.

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• SPARC T4-4 Delivers World Record First Result on PeopleSoft Combined Benchmark

  - by Brian

  Oracle's SPARC T4-4 servers running Oracle's PeopleSoft HCM 9.1 combined online and batch benchmark achieved World Record 18,000 concurrent users while executing a PeopleSoft Payroll batch job of 500,000 employees in 43.32 minutes and maintaining online users response time at < 2 seconds. This world record is the first to run online and batch workloads concurrently. This result was obtained with a SPARC T4-4 server running Oracle Database 11g Release 2, a SPARC T4-4 server running PeopleSoft HCM 9.1 application server and a SPARC T4-2 server running Oracle WebLogic Server in the web tier. The SPARC T4-4 server running the application tier used Oracle Solaris Zones which provide a flexible, scalable and manageable virtualization environment. The average CPU utilization on the SPARC T4-2 server in the web tier was 17%, on the SPARC T4-4 server in the application tier it was 59%, and on the SPARC T4-4 server in the database tier was 35% (online and batch) leaving significant headroom for additional processing across the three tiers. The SPARC T4-4 server used for the database tier hosted Oracle Database 11g Release 2 using Oracle Automatic Storage Management (ASM) for database files management with I/O performance equivalent to raw devices. This is the first three tier mixed workload (online and batch) PeopleSoft benchmark also processing PeopleSoft payroll batch workload. Performance Landscape PeopleSoft HR Self-Service and Payroll Benchmark Systems Users Ave Response Search (sec) Ave Response Save (sec) Batch Time (min) Streams SPARC T4-2 (web) SPARC T4-4 (app) SPARC T4-2 (db) 18,000 0.944 0.503 43.32 64 Configuration Summary Application Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 512 GB memory 5 x 300 GB SAS internal disks 1 x 100 GB and 2 x 300 GB internal SSDs 2 x 10 Gbe HBA Oracle Solaris 11 11/11 PeopleTools 8.52 PeopleSoft HCM 9.1 Oracle Tuxedo, Version 10.3.0.0, 64-bit, Patch Level 031 Java Platform, Standard Edition Development Kit 6 Update 32 Database Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 256 GB memory 3 x 300 GB SAS internal disks Oracle Solaris 11 11/11 Oracle Database 11g Release 2 Web Tier Configuration: 1 x SPARC T4-2 server with 2 x SPARC T4 processors, 2.85 GHz 256 GB memory 2 x 300 GB SAS internal disks 1 x 100 GB internal SSD Oracle Solaris 11 11/11 PeopleTools 8.52 Oracle WebLogic Server 10.3.4 Java Platform, Standard Edition Development Kit 6 Update 32 Storage Configuration: 1 x Sun Server X2-4 as a COMSTAR head for data 4 x Intel Xeon X7550, 2.0 GHz 128 GB memory 1 x Sun Storage F5100 Flash Array (80 flash modules) 1 x Sun Storage F5100 Flash Array (40 flash modules) 1 x Sun Fire X4275 as a COMSTAR head for redo logs 12 x 2 TB SAS disks with Niwot Raid controller Benchmark Description This benchmark combines PeopleSoft HCM 9.1 HR Self Service online and PeopleSoft Payroll batch workloads to run on a unified database deployed on Oracle Database 11g Release 2. The PeopleSoft HRSS benchmark kit is a Oracle standard benchmark kit run by all platform vendors to measure the performance. It's an OLTP benchmark where DB SQLs are moderately complex. The results are certified by Oracle and a white paper is published. PeopleSoft HR SS defines a business transaction as a series of HTML pages that guide a user through a particular scenario. Users are defined as corporate Employees, Managers and HR administrators. The benchmark consist of 14 scenarios which emulate users performing typical HCM transactions such as viewing paycheck, promoting and hiring employees, updating employee profile and other typical HCM application transactions. All these transactions are well-defined in the PeopleSoft HR Self-Service 9.1 benchmark kit. This benchmark metric is the weighted average response search/save time for all the transactions. The PeopleSoft 9.1 Payroll (North America) benchmark demonstrates system performance for a range of processing volumes in a specific configuration. This workload represents large batch runs typical of a ERP environment during a mass update. The benchmark measures five application business process run times for a database representing large organization. They are Paysheet Creation, Payroll Calculation, Payroll Confirmation, Print Advice forms, and Create Direct Deposit File. The benchmark metric is the cumulative elapsed time taken to complete the Paysheet Creation, Payroll Calculation and Payroll Confirmation business application processes. The benchmark metrics are taken for each respective benchmark while running simultaneously on the same database back-end. Specifically, the payroll batch processes are started when the online workload reaches steady state (the maximum number of online users) and overlap with online transactions for the duration of the steady state. Key Points and Best Practices Two Oracle PeopleSoft Domain sets with 200 application servers each on a SPARC T4-4 server were hosted in 2 separate Oracle Solaris Zones to demonstrate consolidation of multiple application servers, ease of administration and performance tuning. Each Oracle Solaris Zone was bound to a separate processor set, each containing 15 cores (total 120 threads). The default set (1 core from first and third processor socket, total 16 threads) was used for network and disk interrupt handling. This was done to improve performance by reducing memory access latency by using the physical memory closest to the processors and offload I/O interrupt handling to default set threads, freeing up cpu resources for Application Servers threads and balancing application workload across 240 threads. See Also Oracle PeopleSoft Benchmark White Papers oracle.com SPARC T4-2 Server oracle.com OTN SPARC T4-4 Server oracle.com OTN PeopleSoft Enterprise Human Capital Management oracle.com OTN PeopleSoft Enterprise Human Capital Management (Payroll) oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Oracle's PeopleSoft HR and Payroll combined benchmark, www.oracle.com/us/solutions/benchmark/apps-benchmark/peoplesoft-167486.html, results 09/30/2012.

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• Kendo UI Mobile with Knockout for Master-Detail Views

  - by Steve Michelotti

  Lately I’ve been playing with Kendo UI Mobile to build iPhone apps. It’s similar to jQuery Mobile in that they are both HTML5/JavaScript based frameworks for buildings mobile apps. The primary thing that drew me to investigate Kendo UI was its innate ability to adaptively render a native looking app based on detecting the device it’s currently running on. In other words, it will render to look like a native iPhone app if it’s running on an iPhone and it will render to look like a native Droid app if it’s running on a Droid. This is in contrast to jQuery Mobile which looks the same on all devices and, therefore, it can never quite look native for whatever device it’s running on. My first impressions of Kendo UI were great. Using HTML5 data-* attributes to define “roles” for UI elements is easy, the rendering looked great, and the basic navigation was simple and intuitive. However, I ran into major confusion when trying to figure out how to “correctly” build master-detail views. Since I was already very family with KnockoutJS, I set out to use that framework in conjunction with Kendo UI Mobile to build the following simple scenario: I wanted to have a simple “Task Manager” application where my first screen just showed a list of tasks like this:   Then clicking on a specific task would navigate to a detail screen that would show all details of the specific task that was selected:   Basic navigation between views in Kendo UI is simple. The href of an <a> tag just needs to specify a hash tag followed by the ID of the view to navigate to as shown in this jsFiddle (notice the href of the <a> tag matches the id of the second view):   Direct link to jsFiddle: here. That is all well and good but the problem I encountered was: how to pass data between the views? Specifically, I need the detail view to display all the details of whichever task was selected. If I was doing this with my typical technique with KnockoutJS, I know exactly what I would do. First I would create a view model that had my collection of tasks and a property for the currently selected task like this: 1: function ViewModel() { 2: var self = this; 3: self.tasks = ko.observableArray(data); 4: self.selectedTask = ko.observable(null); 5: } Then I would bind my list of tasks to the unordered list - I would attach a “click” handler to each item (each <li> in the unordered list) so that it would select the “selectedTask” for the view model. The problem I found is this approach simply wouldn’t work for Kendo UI Mobile. It completely ignored the click handlers that I was trying to attach to the <a> tags – it just wanted to look at the href (at least that’s what I observed). But if I can’t intercept this, then *how* can I pass data or any context to the next view? The only thing I was able to find in the Kendo documentation is that you can pass query string arguments on the view name you’re specifying in the href. This enabled me to do the following: Specify the task ID in each href – something like this: <a href=”#taskDetail?id=3></a> Attach an “init method” (via the “data-show” attribute on the details view) that runs whenever the view is activated Inside this “init method”, grab the task ID passed from the query string to look up the item from my view model’s list of tasks in order to set the selected task I was able to get all that working with about 20 lines of JavaScript as shown in this jsFiddle. If you click on the Results tab, you can navigate between views and see the the detail screen is correctly binding to the selected item:   Direct link to jsFiddle: here.   With all that being done, I was very happy to get it working with the behavior I wanted. However, I have no idea if that is the “correct” way to do it or if there is a “better” way to do it. I know that Kendo UI comes with its own data binding framework but my preference is to be able to use (the well-documented) KnockoutJS since I’m already familiar with that framework rather than having to learn yet another new framework. While I think my solution above is probably “acceptable”, there are still a couple of things that bug me about it. First, it seems odd that I have to loop through my items to *find* my selected item based on the ID that was passed on the query string - normally, with Knockout I can just refer directly to my selected item from where it was used. Second, it didn’t feel exactly right that I had to rely on the “data-show” method of the details view to set my context – normally with Knockout, I could just attach a click handler to the <a> tag that was actually clicked by the user in order to set the “selected item.” I’m not sure if I’m being too picky. I know there are many people that have *way* more expertise in Kendo UI compared to me – I’d be curious to know if there are better ways to achieve the same results.

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• career advice for PhD scientist seeking to program?

  - by C SD

  I'm largely a self-taught programmer. In fact, I first started programming about half way through biophysics grad school, and even though I think I've done some pretty nice work, I've never worked as part of a 'serious' development team that had more than one or two other developers (and I wouldn't hesitate to call them equally inexperienced in software development as a profession). After finishing my PhD I applied to Google, on a lark, since I had some confidence in my abilities, if not necessarily my experience, and I was hoping to maybe slip in and absorb all the experience and talent I'd be surrounded with and become productive enough, quickly enough, that they wouldn't immediately regret their decision. I was excited to actually get invited to interview up at Mountain View (this was ~ mid 2008). Overall, my memory of the interview was very positive, but after close to a three month wait (is that normal?) they ended up turning me down. I wasn't too surprised or disappointed (aside from the uncomfortably long wait) given my unusual background and admitted lack of experience. I decided to continue as a postdoc, but focus on improving my skills rather than doing research. I've done about three years of that, and my honest assessment is that I've learned a ton more, but I really need more of a peer group to maintain or accelerate my growth. Google invited me to interview again about eight months ago, and the interview process went even better than the first time around (I thought), though they again declined to give me an offer. I have to admit this second rejection was much more discouraging. They had insisted I interview even after I mentioned to them that a move on my part was unlikely given that I had bought a house, gotten married, etc. since the first interview. I guess I was hoping they'd at least give me an offer that I could parlay into a more conventional, but still interesting, programming position close to home. So here I am, going on my third year out of grad school, a glorified postdoc and I'm starting to get pretty discouraged. Even though I could technically get 'back-on-track' for a career in science, I have been focusing the vast majority of this time on gaining programming experience rather than on research and publications. The problem is, whenever I look, most job listings have requirements that seem impossibly grandiose and I hesitate to apply. That, or the job/project seems incredibly dull. Ironically, applying to Google struck me as less intimidating. I suspect that either most people are just a lot less realistic than I am when it comes to assessing how long it will take for them to get up to speed, or they don't care; my fear is that I'm just woefully unqualified for any interesting, well paying work. IE: I'm confident I could switch fully back into C++ mode with a couple weeks work (I mostly use C,Python,C# daily) but I don't list myself as being 'proficient' in C++ on my CV, or applying for jobs that 'require' such knowledge. The few applications for which I did feel I was a legitimately good match have not elicited a response. I suspect the following things are potential problems with my application/CV and I would like feedback on: I don't have a CS degree. My BS was in biochemistry and molecular biology, my PhD in biophysics. I took a undergrad and grad level CS course at UCSD and completely killed them, but I don't know how to translate that to my CV effectively. I have a PhD, but it's not in CS... I've been debating if I should remove it from my CV, and wether or not it would then be misleading to list at least some of those years as some kind of 'programming' job (in many respects it was). I think there are sometimes strong stigmas associated with 'self-taught' programmers. I am certainly one of those. I even recognize that some of those stigmas hold a hint of truth, but I really do want to be an asset to a team. How do I communicate that even though I have been largely self-directing for ~8 years I can still take marching orders when needed? Do I just say so outright? Should I just become a lot less scrupulous about the whole process? anecdote: I have a friend who applied for positions where he completely fudged his qualifications to get past the first culling. He was much more honest and forthcoming about his actual qualifications when contacted and he still managed to get invited to a couple of interviews and even got some offers. His balls are larger than mine though.

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• Drive Online Engagement with Intuitive Portals and Websites

  - by kellsey.ruppel

  As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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• Most Innovative IDM Projects: Awards at OpenWorld

  - by Tanu Sood

  On Tuesday at Oracle OpenWorld 2012, Oracle recognized the winners of Innovation Awards 2012 at a ceremony presided over by Hasan Rizvi, Executive Vice President at Oracle. Oracle Fusion Middleware Innovation Awards recognize customers for achieving significant business value through innovative uses of Oracle Fusion Middleware offerings. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. This year’s Award honors customers for their cutting-edge solutions driving business innovation and IT modernization using Oracle Fusion Middleware. The program has grown over the past 6 years, receiving a record number of nominations from customers around the globe. The winners were selected by a panel of judges that ranked each nomination across multiple different scoring categories. Congratulations to both Avea and ETS for winning this year’s Innovation Award for Identity Management. Identity Management Innovation Award 2012 Winner – Avea Company: Founded in 2004, AveA is the sole GSM 1800 mobile operator of Turkey and has reached a nationwide customer base of 12.8 million as of the end of 2011 Region: Turkey (EMEA) Products: Oracle Identity Manager, Oracle Identity Analytics, Oracle Access Management Suite Business Drivers: ·         To manage the agility and scale required for GSM Operations and enable call center efficiency by enabling agents to change their identity profiles (accounts and entitlements) rapidly based on call load. ·         Enhance user productivity and call center efficiency with self service password resets ·         Enforce compliance and audit reporting ·         Seamless identity management between AveA and parent company Turk Telecom Innovation and Results: ·         One of the first Sun2Oracle identity management migrations designed for high performance provisioning and trusted reconciliation built with connectors developed on the ICF architecture that provides custom user interfaces for  dynamic and rapid management of roles and entitlements along with entitlement level attestation using closed loop remediation between Oracle Identity Manager and Oracle Identity Analytics. ·         Dramatic reduction in identity administration and call center password reset tasks leading to 20% reduction in administration costs and 95% reduction in password related calls. ·         Enhanced user productivity by up to 25% to date ·         Enforced enterprise security and reduced risk ·         Cost-effective compliance management ·         Looking to seamlessly integrate with parent and sister companies’ infrastructure securely. Identity Management Innovation Award 2012 Winner – Education Testing Service (ETS)       See last year's winners here --Company: ETS is a private nonprofit organization devoted to educational measurement and research, primarily through testing. Region: U.S.A (North America) Products: Oracle Access Manager, Oracle Identity Federation, Oracle Identity Manager Business Drivers: ETS develops and administers more than 50 million achievement and admissions tests each year in more than 180 countries, at more than 9,000 locations worldwide.  As the business becomes more globally based, having a robust solution to security and user management issues becomes paramount. The organizations was looking for: ·         Simplified user experience for over 3000 company users and more than 6 million dynamic student and staff population ·         Infrastructure and administration cost reduction ·         Managing security risk by controlling 3rd party access to ETS systems ·         Enforce compliance and manage audit reporting ·         Automate on-boarding and decommissioning of user account to improve security, reduce administration costs and enhance user productivity ·         Improve user experience with simplified sign-on and user self service Innovation and Results: 1.    Manage Risk ·         Centralized system to control user access ·         Provided secure way of accessing service providers' application using federated SSO. ·         Provides reporting capability for auditing, governance and compliance. 2.    Improve efficiency ·         Real-Time provisioning to target systems ·         Centralized provisioning system for user management and access controls. ·         Enabling user self services. 3.    Reduce cost ·         Re-using common shared services for provisioning, SSO, Access by application reducing development cost and time. ·         Reducing infrastructure and maintenance cost by decommissioning legacy/redundant IDM services. ·         Reducing time and effort to implement security functionality in business applications (“onboard” instead of new development). ETS was able to fold in new and evolving requirement in addition to the initial stated goals realizing quick ROI and successfully meeting business objectives. Congratulations to the winners once again. We will be sure to bring you more from these Innovation Award winners over the next few months.

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• With Its MySQL Database-as-a-Service CERN Empowers Scientists

  - by Bertrand Matthelié

  The European Organization for Nuclear Research (CERN) is one of the world’s largest and most respected centers for scientific research. Founded in 1954 and located near Geneva on the Franco-Swiss border, CERN was one of Europe’s first joint ventures. Today, it has 20 member states. The organization uses the world’s largest and most complex scientific instruments to study fundamental particles and the origin of the universe. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Challenges Better support the scientists associated with a CERN research program who selected MySQL as their database. Empower users, enabling them to be as self-reliant as possible. Minimize complexity and costs for the CERN IT department to support the growing number of MySQL deployments. Solution Delivered a MySQL Database-as-a-Service offering to the CERN employees and the scientists associated with the organization. Allowed researchers selecting MySQL for their project to get access to a database instance hosted by the CERN IT department, either from the start or once their application has become critical. Implemented the service using Oracle’s server virtualization software, Oracle VM, for increased flexibility and reduced costs. Empowered users with a self-service approach, providing them with tools to manage MySQL themselves while handling backups and other basic database administration tasks for them. Enabled scientists to rely on MySQL with increased reliability, security and manageability while reducing complexity and minimizing costs. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} "The Cloud model has allowed us to deliver a self-service platform to our MySQL users, empowering them while minimizing costs for CERN." Tony Cass, Database Services Group Leader, IT department, CERN.

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• Copy & Paste Images Wiki functionality?

  - by Jakub

  I was discussing this with some coworkers, they would like a wiki, but are turned off by the need to constantly [browse] and [upload] files. They like the functionality of Lotus Notes that they can copy & paste screenshots (or crops etc) directly into Notes databases / libraries. But they are not fans of Lotus notes behond that (performance, etc,) Anyone work with a free (open source hopefully) wiki of documenting application that just allows copy & paste of text & image content? Would be great to have one internally installed that we could use for documentation without constantly uploading/attaching files. Not sure if I am asking for functionality that is not available in a browser.

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• How do I capture the output of a tty while still allowing sent characters to reach the correct desti

  - by Zak

  I currently have some systems that multiple people have access to for administration purposes. We've modified the history log so that we capture 2k lines of history per user to help aid in who has done what on the system. However, we would additionally like to capture all keyboard input when we (the administrators) log in, and log it to a file so we can see what changes were made to files once people go into vi to edit them. It will also aid us in documenting when we are going through a compile of software and the like. How can I do this? CentOS 5.4 if it makes a difference.

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• I can see markup characters in vim `:help`

  - by Relax

  I just created a .txt file inside .vim/doc for documenting one little function of my .vimrc, ran :helptags ~/.vim/doc and apparently the whole vim help system went wild. Now, if I open for example :help help, I see things like: This also works together with other characters, for example to find help for CTRL-V in Insert mode: > :help i^V < (notice the < and characters). I can also see the ~ at the end of headlines and the modeline at the end of the help page (thinks like vim:tw=78:ts=8:ft=help:norl:). I have no idea about what happens or how to fix it. Any clue? Thanks in advance!

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• Clone current host OS to a guest virtual machine.

  - by ProfKaos

  I would like to run a few repeated checks on a setup procedure I am documenting, to verify my document. I would like to somehow create a VM that replicates the environment on my machine, i.e. the host machine, onto a guest VM. Then I can use Windows' System Restore on the guest to start at the point before I commenced the setup procedure and repeat it as many times as required until no more trial-and-error etc. is required to supplement my document. I have Virtual PC and VirtualBox available to install as host environments, running on Windows 7 Professional.

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• SQL SERVER – Tricks to Comment T-SQL in SSMS – SQL in Sixty Seconds #019 – Video

  - by pinaldave

  Code commeting is the one of the most common tasks developers perform. There are two major reasons why developer comment code. 1) During Debug 2) Documenting the code. While debugging the T-SQL code I have often seen developers struggling to comment code.  They spend (or waste) more time in commenting and uncommenting  than doing actual debugging of the procedure.  When I see developer struggling to comment the code I feel little uncomfortable as commenting should be a very easy task over. Today we will see three quick method to comment T-SQL code in Query Editor. There are three different method to comment and uncomment statements in SQL Server Management Studio Using Keyboard Shortcuts Using Tool Bar Using Menu Bar Method 1: Using Keyboard Shortcuts Commenting the statement – CTRL+K, CTRL+C Commenting the statement – CTRL+K, CTRL+U Method 2: Using Tool Bar Using Tool bar buttons. (See Video) Method 3: Using Menu Bar Commenting the statement – Menu Bar >> Edit >> Advanced >> Click on Comment Selection. Unommenting the statement – Menu Bar >> Edit >> Advanced >> Click on Uncomment Selection. More on Importing CSV Data: Two Different Ways to Comment Code – Explanation and Example I encourage you to submit your ideas for SQL in Sixty Seconds. We will try to accommodate as many as we can. If we like your idea we promise to share with you educational material. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Scripts, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology, Video

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