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• Create an iTunes Account without a credit card

  - by Matthew Guay

  iTunes Store offers a large variety of free content, but to download it you have to have an account. Usually you have to enter your credit card information to sign up, but here’s an easy way to get an iTunes account for free downloads without entering any payment info. Although iTunes Store is known for paid downloads of movies, music, and more, it also has a treasure trove of free media.  Some of it, including Podcasts and iTunes U educational content do not require an account to download.  However, any other free content, including free iPhone/iPod Touch apps and free or promotional music, videos, and TV Shows all require an account to download.  If you try to download a free movie or music download, you will be required to enter payment information. Even though your card will not be charged, it will be kept on file so you can be charged if you download a for-pay item.  However, if you only plan to download free items, it may be preferable to not have your account linked to a credit card. The following steps will get you an account without entering your credit card info. Getting Started First, make sure you have iTunes installed.  If you don’t already have it, download and install it (link below) with the default settings. Now open iTunes, and click the iTunes Store link on the left. Click the App Store link on the top of this page. Select a free app to download.  A simple way to do this is to scroll down to the Top Free Apps box on the right side, hover your mouse over the first item, and click on the Free button that appears when you hover over it. A popup will open asking you to sign in with your Apple ID.  Click “Create New Account”. Click Continue to create your account. Check the box to accept the Store Terms and Conditions, and click Continue.   Enter your email address, password, security question, and date of birth, and uncheck the boxes to get email if you don’t want it…then click Continue. Now, you will be asked to provide a payment method.  Notice now that the last option says None!  Click that bullet option… Then enter your billing address.  Simply enter your normal billing address, even though you are not entering a payment method.  Click Continue and your account will be created! If you get the Address Verification screen just verify your county and click Done. An email will be sent to you to verify your account… Click on the link in your email to verify your account, iTunes will launch and you’re prompted to enter in the Apple ID and Password you just created. Your account is successfully created! Now you can easily download any free media from iTunes.  Keep an eye on the Free on iTunes box on the bottom of the iTunes Store page for interesting downloads, or if you have an iPhone or iPod Touch, watch the popular Free downloads on the Apps page. And of course there is always great content on iTunes U to grab free as well. Purchasing for-pay media If you want to purchase an item on the iTunes store later, simply click on the item to download as normal.  Click Buy to proceed with the purchase. iTunes will prompt you that you need to enter payment information to complete the purchase.  Enter your Apple ID email and password, and then add the payment information as prompted.   Remove Payment Information from an iTunes Account If you’ve already entered payment information into your iTunes account, and would like to remove it, click Store in the top iTunes menu, and select View My Account. Enter your Apple ID email and password, and click View Account.   This will open your account information.  Click the Edit Payment Information button.   Now, click the None button to remove your payment information.  Click Done to save the changes. Your account will now prompt you to enter payment information if you try to make a purchase.  You could repeat these steps after making a purchase if you do not want iTunes to keep your payment info on file. Conclusion This is a great way to make an iTunes account without entering your credit card, or to remove your credit card info from your account.  Parents may especially enjoy this tip, as they can have an iTunes account on their kids computer or iPod Touch without worrying about them spending money with it. Links Download iTunes Similar Articles Productive Geek Tips Quick Tip: Switch Between Signatures in Outlook 2007 the Easy WayRedeem Pre-paid Zune Card Points for Zune Marketplace MediaCreate An Electronic Business Card In Outlook 2007Understanding Windows Vista Aero Glass RequirementsSpeed up Your Windows Vista Computer with ReadyBoost TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Draw Online using Harmony How to Browse Privately in Firefox Kill Processes Quickly with Process Assassin Need to Come Up with a Good Name? Try Wordoid StockFox puts a Lightweight Stock Ticker in your Statusbar Explore Google Public Data Visually

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• What’s new in IIS8, Perf, Indexing Service-Week 49

  - by OWScott

  You can find this week’s video here. After some delays in the publishing process week 49 is finally live.  This week I'm taking Q&A from viewers, starting with what's new in IIS8, a question on enable32BitAppOnWin64, performance settings for asp.net, the ARR Helper, and Indexing Services. Starting this week for the remaining four weeks of the 52 week series I'll be taking questions and answers from the viewers. Already a number of questions have come in. This week we look at five topics. Pre-topic: We take a look at the new features in IIS8. Last week Internet Information Services (IIS) 8 Beta was released to the public. This week's video touches on the upcoming features in the next version of IIS. Here’s a link to the blog post which was mentioned in the video Question 1: In a number of places (http://learn.iis.net/page.aspx/201/32-bit-mode-worker-processes/, http://channel9.msdn.com/Events/MIX/MIX08/T06), I've saw that enable32BitAppOnWin64 is recommended for performance reasons. I'm guessing it has to do with memory usage... but I never could find detailed explanation on why this is recommended (even Microsoft books are vague on this topic - they just say - do it, but provide no reason why it should be done). Do you have any insight into this? (Predrag Tomasevic) Question 2: Do you have any recommendations on modifying aspnet.config and machine.config to deliver better performance when it comes to "high number of concurrent connections"? I've implemented recommendations for modifying machine.config from this article (http://www.codeproject.com/KB/aspnet/10ASPNetPerformance.aspx - ASP.NET Process Configuration Optimization section)... but I would gladly listen to more recommendations if you have them. (Predrag Tomasevic) Question 3: Could you share more of your experience with ARR Helper? I'm specifically interested in configuring ARR Helper (for example - how to only accept only X-Forwards-For from certain IPs (proxies you trust)). (Predrag Tomasevic) Question 4: What is the replacement for indexing service to use in coding web search pages on a Windows 2008R2 server? (Susan Williams) Here’s the link that was mentioned: http://technet.microsoft.com/en-us/library/ee692804.aspx This is now week 49 of a 52 week series for the web pro. You can view past and future weeks here: http://dotnetslackers.com/projects/LearnIIS7/ You can find this week’s video here.

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• The Importance of a Security Assessment - by Michael Terra, Oracle

  - by Darin Pendergraft

  Today's Blog was written by Michael Terra, who was the Subject Matter Expert for the recently announced Oracle Online Security Assessment. You can take the Online Assessment here: Take the Online Assessment Over the past decade, IT Security has become a recognized and respected Business discipline.  Several factors have contributed to IT Security becoming a core business and organizational enabler including, but not limited to, increased external threats and increased regulatory pressure. Security is also viewed as a key enabler for strategic corporate activities such as mergers and acquisitions.Now, the challenge for senior security professionals is to develop an ongoing dialogue within their organizations about the importance of information security and how it can impact their organization's strategic objectives/mission. The importance of conducting regular “Security Assessments” across the IT and physical infrastructure has become increasingly important. Security standards and frameworks, such as the international standard ISO 27001, are increasingly being adopted by organizations and their business partners as proof of their security posture and “Security Assessments” are a great way to ensure a continued alignment to these frameworks.Oracle offers a number of different security assessment covering a broad range of technologies. Some of these are short engagements conducted for free with our strategic customers and partners. Others are longer term paid engagements delivered by Oracle Consulting Services or one of our partners. The goal of a security assessment, (also known as a security audit or security review), is to ensure that necessary security controls are integrated into the design and implementation of a project, application or technology.  A properly completed security assessment should provide documentation outlining any security gaps that exist in an infrastructure and the associated risks for those gaps. With that knowledge, an organization can choose to either mitigate, transfer, avoid or accept the risk. One example of an Oracle offering is a Security Readiness Assessment:The Oracle Security Readiness Assessment is a practical security architecture review focused on aligning an organization’s enterprise security architecture to their business principals and strategic objectives. The service will establish a multi-phase security architecture roadmap focused on supporting new and existing business initiatives.Offering OverviewThe Security Readiness Assessment will: Define an organization’s current security posture and provide a roadmap to a desired future state architecture by mapping  security solutions to business goals Incorporate commonly accepted security architecture concepts to streamline an organization’s security vision from strategy to implementation Define the people, process and technology implications of the desired future state architecture The objective is to deliver cohesive, best practice security architectures spanning multiple domains that are unique and specific to the context of your organization. Offering DetailsThe Oracle Security Readiness Assessment is a multi-stage process with a dedicated Oracle Security team supporting your organization.  During the course of this free engagement, the team will focus on the following: Review your current business operating model and supporting IT security structures and processes Partner with your organization to establish a future state security architecture leveraging Oracle’s reference architectures, capability maps, and best practices Provide guidance and recommendations on governance practices for the rollout and adoption of your future state security architecture Create an initial business case for the adoption of the future state security architecture If you are interested in finding out more, ask your Sales Consultant or Account Manager for details.

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• jQuery 1.4 Opacity and IE Filters

  - by Rick Strahl

  Ran into a small problem today with my client side jQuery library after switching to jQuery 1.4. I ran into a problem with a shadow plugin that I use to provide drop shadows for absolute elements – for Mozilla WebKit browsers the –moz-box-shadow and –webkit-box-shadow CSS attributes are used but for IE a manual element is created to provide the shadow that underlays the original element along with a blur filter to provide the fuzziness in the shadow. Some of the key pieces are: var vis = el.is(":visible"); if (!vis) el.show(); // must be visible to get .position var pos = el.position(); if (typeof shEl.style.filter == "string") sh.css("filter", 'progid:DXImageTransform.Microsoft.Blur(makeShadow=true, pixelradius=3, shadowOpacity=' + opt.opacity.toString() + ')'); sh.show() .css({ position: "absolute", width: el.outerWidth(), height: el.outerHeight(), opacity: opt.opacity, background: opt.color, left: pos.left + opt.offset, top: pos.top + opt.offset }); This has always worked in previous versions of jQuery, but with 1.4 the original filter no longer works. It appears that applying the opacity after the original filter wipes out the original filter. IOW, the opacity filter is not applied incrementally, but absolutely which is a real bummer. Luckily the workaround is relatively easy by just switching the order in which the opacity and filter are applied. If I apply the blur after the opacity I get my correct behavior back with both opacity: sh.show() .css({ position: "absolute", width: el.outerWidth(), height: el.outerHeight(), opacity: opt.opacity, background: opt.color, left: pos.left + opt.offset, top: pos.top + opt.offset }); if (typeof shEl.style.filter == "string") sh.css("filter", 'progid:DXImageTransform.Microsoft.Blur(makeShadow=true, pixelradius=3, shadowOpacity=' + opt.opacity.toString() + ')'); While this works this still causes problems in other areas where opacity is implicitly set in code such as for fade operations or in the case of my shadow component the style/property watcher that keeps the shadow and main object linked. Both of these may set the opacity explicitly and that is still broken as it will effectively kill the blur filter. This seems like a really strange design decision by the jQuery team, since clearly the jquery css function does the right thing for setting filters. Internally however, the opacity setting doesn’t use .css instead hardcoding the filter which given jQuery’s usual flexibility and smart code seems really inappropriate. The following is from jQuery.js 1.4: var style = elem.style || elem, set = value !== undefined; // IE uses filters for opacity if ( !jQuery.support.opacity && name === "opacity" ) { if ( set ) { // IE has trouble with opacity if it does not have layout // Force it by setting the zoom level style.zoom = 1; // Set the alpha filter to set the opacity var opacity = parseInt( value, 10 ) + "" === "NaN" ? "" : "alpha(opacity=" + value * 100 + ")"; var filter = style.filter || jQuery.curCSS( elem, "filter" ) || ""; style.filter = ralpha.test(filter) ? filter.replace(ralpha, opacity) : opacity; } return style.filter && style.filter.indexOf("opacity=") >= 0 ? (parseFloat( ropacity.exec(style.filter)[1] ) / 100) + "": ""; } You can see here that the style is explicitly set in code rather than relying on $.css() to assign the value resulting in the old filter getting wiped out. jQuery 1.32 looks a little different: // IE uses filters for opacity if ( !jQuery.support.opacity && name == "opacity" ) { if ( set ) { // IE has trouble with opacity if it does not have layout // Force it by setting the zoom level elem.zoom = 1; // Set the alpha filter to set the opacity elem.filter = (elem.filter || "").replace( /alpha\([^)]*\)/, "" ) + (parseInt( value ) + '' == "NaN" ? "" : "alpha(opacity=" + value * 100 + ")"); } return elem.filter && elem.filter.indexOf("opacity=") >= 0 ? (parseFloat( elem.filter.match(/opacity=([^)]*)/)[1] ) / 100) + '': ""; } Offhand I’m not sure why the latter works better since it too is assigning the filter. However, when checking with the IE script debugger I can see that there are actually a couple of filter tags assigned when using jQuery 1.32 but only one when I use jQuery 1.4. Note also that the jQuery 1.3 compatibility plugin for jQUery 1.4 doesn’t address this issue either. Resources ww.jquery.js (shadow plug-in $.fn.shadow) © Rick Strahl, West Wind Technologies, 2005-2010Posted in jQuery  

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• ADNOC talks about 50x increase in performance

  - by KLaker

  If you are still wondering about how Exadata can revolutionise your business then I would recommend watching this great video which was recorded at this year's OpenWorld. First a little background...The Abu Dhabi National Oil Company for Distribution (ADNOC) is an integrated energy company that was founded in 1973. ADNOC Distribution markets and distributes petroleum products and services within the United Arab Emirates and internationally. As one of the largest and most innovative government-owned petroleum companies in the Arab Gulf, ADNOC Distribution is renowned and respected for the exceptional quality and reliability of its products and services. Its five corporate divisions include more than 200 filling stations (a number that is growing at 8% annually), more than 150 convenience stores, 10 vehicle inspection stations, as well as wholesale and retail sales of bulk fuel, gas, oil, diesel, and lubricants. ADNOC selected Oracle Exadata Database Machine after extensive research because it provided them with a single platform that can run mixed workloads in a single unified machine: "We chose Oracle Exadata Database Machine because it.offered a fully integrated and highly engineered system that was ready to deploy. With our infrastructure running all the same technology, we can operate any type of Oracle Database without restrictions and be prepared for business growth," said Ali Abdul Aziz Al-Ali, IT division manager, ADNOC Distribution. ".....we could consolidate our transaction processing and business intelligence onto one platform. Competing solutions are just not capable of doing that." - Awad Ahmed Ali El-Sidiq, Senior Database Administrator, ADNOC Distribution In this new video Awad Ahmen Ali El Sidddig, Senior DBA at ADNOC, talks about the impact that Exadata has had on his team and the whole business. ADNOC is using our engineered systems to drive and manage all their workloads: from transaction systems to payments system to data warehouse to BI environment. A true Disk-to-Dashboard revolution using Engineered Systems. This engineered approach is delivering 50x improvement in performance with one queries running 100x faster! The IT has even revolutionised some of their data warehouse related processes with the help of Exadata and now jobs that were taking over 4 hours now run in a few minutes.  To watch the video click on the image below which will take you to our Oracle YouTube page: (if the above link does not work, click here: http://www.youtube.com/watch?v=zcRpxc6u5Ic) Now that queries are running 100x faster and jobs are completing in minutes not hours, what is next for the IT team at ADNOC? Like many of our customers ADNOC is now looking to take advantage of big data to help them better align their business operations with customer behaviour and customer insights. To help deliver this next level of insight the IT team is looking at the new features in Oracle Database 12c such as the new in-memory feature to deliver even more performance gains.  The great news is that Awad Ahmen Ali El Sidddig was awarded DBA of the Year - EMEA within our Data Warehouse Global Leaders programme and you can see the badge for this award pop-up at the start of video. Well done to everyone at ADNOC and thanks for spending the time with us at OOW to create this great video.

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• Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld

  - by Richard Lefebvre

  New Service Enables Companies to Listen, Engage, Create, Market and Analyze Interactions across Multiple Social Platforms in Real-Time During his keynote presentation, Oracle CEO Larry Ellison announced the Oracle Social Relationship Management (SRM) Suite.   Oracle Social Relationship Management Suite is an integrated enterprise service that enables companies to listen, engage, create, market, and analyze interactions across multiple social platforms in real-time providing a holistic view of the consumer.   Oracle Social Relationship Management Suite is integrated with Oracle’s enterprise applications, including Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Oracle ATG Web Commerce, and Oracle Enterprise Resource Planning (ERP), allowing organizations to use social to transform their corporate business processes and systems.   Additionally, Oracle Social Relationship Management Suite is integrated with Oracle Platform Services, including Oracle Java Cloud Service and Oracle Database Cloud Service, enabling marketing teams to integrate social with their custom Web pages, landing pages and marketing tools. Unleashing the Power of Social • Providing a holistic view of consumer interactions, Oracle Social Relationship Management Suite includes: Oracle Social Network (OSN): Provides a secure collaboration platform that supports real-time collaboration and networking for users inside and outside the organization. Oracle Social Marketing: Enables marketers to centrally create, publish, moderate, manage, measure and report across multiple social campaigns and platforms. It also helps marketers publish social content, engage fans and customize their brand's look and feel. Oracle Social Engagement & Monitoring Cloud Service: Enables organizations to analyze social media interactions while also empowering customer service and sales teams to effectively engage with customers and prospects. It gives organizations the tools they need to understand customers and take the appropriate actions by monitoring, listening, learning, and responding to signals and trends across the social web. Oracle Social Sites: provides brands and agencies a powerful and rich editing experience that end users can leverage to dynamically develop and launch social sites. Oracle Data and Insights. A service that caters to a growing enterprise need for externally information by providing information, directory and insights about common business entities. Supporting Quote “By fundamentally changing the way organizations connect with their different stakeholders, social is changing the rules of business,” said Thomas Kurian, executive vice president, Oracle Product Development. “With the Oracle Social Relationship Management Suite we are empowering our customers to embrace this change by integrating the tools required to listen, engage, create, market and analyze social interactions into existing applications and services.”

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• Troubleshooting Application Timeouts in SQL Server

  - by Tara Kizer

  I recently received the following email from a blog reader: "We are having an OLTP database instance, using SQL Server 2005 with little to moderate traffic (10-20 requests/min). There are also bulk imports that occur at regular intervals in this DB and the import duration ranges between 10secs to 1 min, depending on the data size. Intermittently (2-3 times in a week), we face an issue, where queries get timed out (default of 30 secs set in application). On analyzing, we found two stored procedures, having queries with multiple table joins inside them of taking a long time (5-10 mins) in getting executed, when ideally the execution duration ranges between 5-10 secs. Execution plan of the same displayed Clustered Index Scan happening instead of Clustered Index Seek. All required Indexes are found to be present and Index fragmentation is also minimal as we Rebuild Indexes regularly alongwith Updating Statistics. With no other alternate options occuring to us, we restarted SQL server and thereafter the performance was back on track. But sometimes it was still giving timeout errors for some hits and so we also restarted IIS and that stopped the problem as of now." Rather than respond directly to the blog reader, I thought it would be more interesting to share my thoughts on this issue in a blog. There are a few things that I can think of that could cause abnormal timeouts: Blocking Bad plan in cache Outdated statistics Hardware bottleneck To determine if blocking is the issue, we can easily run sp_who/sp_who2 or a query directly on sysprocesses (select * from master..sysprocesses where blocking <> 0).  If blocking is present and consistent, then you'll need to determine whether or not to kill the parent blocking process.  Killing a process will cause the transaction to rollback, so you need to proceed with caution.  Killing the parent blocking process is only a temporary solution, so you'll need to do more thorough analysis to figure out why the blocking was present.  You should look into missing indexes and perhaps consider changing the database's isolation level to READ_COMMITTED_SNAPSHOT. The blog reader mentions that the execution plan shows a clustered index scan when a clustered index seek is normal for the stored procedure.  A clustered index scan might have been chosen either because that is what is in cache already or because of out of date statistics.  The blog reader mentions that bulk imports occur at regular intervals, so outdated statistics is definitely something that could cause this issue.  The blog reader may need to update statistics after imports are done if the imports are changing a lot of data (greater than 10%).  If the statistics are good, then the query optimizer might have chosen to scan rather than seek in a previous execution because the scan was determined to be less costly due to the value of an input parameter.  If this parameter value is rare, then its execution plan in cache is what we call a bad plan.  You want the best plan in cache for the most frequent parameter values.  If a bad plan is a recurring problem on your system, then you should consider rewriting the stored procedure.  You might want to break up the code into multiple stored procedures so that each can have a different execution plan in cache. To remove a bad plan from cache, you can recompile the stored procedure.  An alternative method is to run DBCC FREEPROCACHE which drops the procedure cache.  It is better to recompile stored procedures rather than dropping the procedure cache as dropping the procedure cache affects all plans in cache rather than just the ones that were bad, so there will be a temporary performance penalty until the plans are loaded into cache again. To determine if there is a hardware bottleneck occurring such as slow I/O or high CPU utilization, you will need to run Performance Monitor on the database server.  Hopefully you already have a baseline of the server so you know what is normal and what is not.  Be on the lookout for I/O requests taking longer than 12 milliseconds and CPU utilization over 90%.  The servers that I support typically are under 30% CPU utilization, but your baseline could be higher and be within a normal range. If restarting the SQL Server service fixes the problem, then the problem was most likely due to blocking or a bad plan in the procedure cache.  Rather than restarting the SQL Server service, which causes downtime, the blog reader should instead analyze the above mentioned things.  Proceed with caution when restarting the SQL Server service as all transactions that have not completed will be rolled back at startup.  This crash recovery process could take longer than normal if there was a long-running transaction running when the service was stopped.  Until the crash recovery process is completed on the database, it is unavailable to your applications. If restarting IIS fixes the problem, then the problem might not have been inside SQL Server.  Prior to taking this step, you should do analysis of the above mentioned things. If you can think of other reasons why the blog reader is facing this issue a few times a week, I'd love to hear your thoughts via a blog comment.

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• Deployment Options for AutoVue 20.0 Users

  - by celine.beck

  AutoVue release 20.0 boasts a brand new architecture. As part of this product rearchitecture, AutoVue can now be deployed either as a desktop deployment to serve the needs of individual users in their personal productivity; or in a Client / Server deployment for those that require connections to enterprise applications / back-end systems. The most common question that we hear from our customers about this new architecture is the following: "Is AutoVue Desktop Version still part of release 20.0 and if so, what is the difference between AutoVue Desktop Version and the Desktop deployment of AutoVue release 20.0?" A detailed answer to these questions is provided in a very complete article entitled Understanding Deployment Options for AutoVue 19.3 Desktop Version users upgrading to AutoVue 20.0 (note 1058254.1) which was posted on My Oracle Support. Is AutoVue Desktop Version still part of AutoVue 20.0? Yes, AutoVue Desktop Version 20.0 is still available to customers and partners, as a maintenance release of AutoVue 19.3. As such, it will not contain any of the new capabilities featured in AutoVue release 20.0. All format enhancements and new format support have been added to release 20.0 Desktop Version though. What is the different between AutoVue Desktop Version 20.0 and the Desktop Deployment of AutoVue release 20.0? AutoVue 20.0 Desktop deployment works like the AutoVue Desktop version. It is installed as a standalone product on each user's machine and runs a local instance of AutoVue. The AutoVue 20.0 Desktop deployment includes all new features, formats and performance enhancements included in release 20.0 (walkthrough capability, improved compare, ...) What deployment options are available to AutoVue 19.3 Desktop Version customers? AutoVue Desktop Version users can evolve at their own pace to the new AutoVue platform. With release 20.0, customers can opt to: Option 1: Stay on AutoVue Desktop Version 20.0 Option 2: Migrate to AutoVue and select the desktop deployment method Option 3: Migrate to AutoVue and select the Client/Server deployment method What is the Client / Server deployment of AutoVue 20.0? The Client/Server deployment has AutoVue installed on a server, to which local client machines connect to access and view documents. AutoVue 20.0 Client Server Deployment allows users to leverage the new online/offline capabilities in release 20.0 and easily switch between online and offline modes of operation. With the Client/Server deployment, customers also get a complete, open and standards-based set of integration tools that allows them to tie AutoVue to any enterprise applications to provide users with a consistent view of data and business objects and expand workflow automation to document-based processes. Related articles: AutoVue Release 20.0 Now Available, New Walkthrough Capability in AutoVue 20.0, Watch the AutoVue 20.0 Release Webcast, April 27 at 12pm EST

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• SOA’s People Problem by Bob Rhubart

  - by JuergenKress

  Are reluctant passengers slowing down your SOA train? Based on my conversations with various experts in service-oriented architecture (SOA), the consensus is that SOA tools and technology have achieved a high level of maturity. Some even use the term industrialization to describe the current state of SOA. Given that scenario, one might assume that SOA has been wildly successful for every organization that has adopted its principles. Obviously SOA could not have achieved its current level of maturity and industrialization without having reached a tipping point in the volume of success stories to drive continued adoption. But some organizations continue to struggle with SOA. The problem, according to some experts, has little to do with tools or technologies. “One of the greatest challenges to implementing SOA has nothing to do with the intrinsic complexity behind a SOA technology platform,” says Oracle ACE Luis Augusto Weir, senior Oracle solution director at HCL AXON. “The real difficulty lies in dealing with people and processes from different parts of the business and aligning them to deliver enterprisewide solutions.” What can an organization do to meet that challenge? “Staff the right people,” says Weir. “For example, the role of a SOA architect should be as much about integrating people as it is about integrating systems. Dealing with people from different departments, backgrounds, and agendas is a huge challenge. The SOA architect role requires someone that not only has a sound architectural and technological background but also has charisma and human skills, and can communicate equally well to the business and technical teams.” The SOA architect’s communication skills are instrumental in establishing service orientation as the guiding principle across the organization. “A consistent architecture comprising both business services and IT services can comprehensively redefine the role of IT at the process level,” says Danilo Schmiedel, solution architect at Opitz Consulting. That helps to shift the focus from siloes to services and get SOA on track. To that end, Oracle ACE Director Lonneke Dikmans, a managing partner at Vennster, stresses the importance of replacing individual, uncoordinated projects with a focused program that promotes communication, cooperation, and service reuse. “Having support among lead developers and architects helps, as does having sponsors that see the business case and understand the strategic value,” she says. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Bob Rhubard,OTN,Lonneke Dikmans,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Protecting offline IRM rights and the error "Unable to Connect to Offline database"

  - by Simon Thorpe

  One of the most common problems I get asked about Oracle IRM is in relation to the error message "Unable to Connect to Offline database". This error message is a result of how Oracle IRM is protecting the cached rights on the local machine and if that cache has become invalid in anyway, this error is thrown. Offline rights and security First we need to understand how Oracle IRM handles offline use. The way it is implemented is one of the main reasons why Oracle IRM is the leading document security solution and demonstrates our methodology to ensure that solutions address both security and usability and puts the balance of these two in your control. Each classification has a set of predefined roles that the manager of the classification can assign to users. Each role has an offline period which determines the amount of time a user can access content without having to communicate with the IRM server. By default for the context model, which is the classification system that ships out of the box with Oracle IRM, the offline period for each role is 3 days. This is easily changed however and can be as low as under an hour to as long as years. It is also possible to switch off the ability to access content offline which can be useful when content is very sensitive and requires a tight leash. So when a user is online, transparently in the background, the Oracle IRM Desktop communicates with the server and updates the users rights and offline periods. This transparent synchronization period is determined by the server and communicated to all IRM Desktops and allows for users rights to be kept up to date without their intervention. This allows us to support some very important scenarios which are key to a successful IRM solution. A user doesn't have to make any decision when going offline, they simply unplug their laptop and they already have their offline periods synchronized to the maximum values. Any solution that requires a user to make a decision at the point of going offline isn't going to work because people forget to do this and will therefore be unable to legitimately access their content offline. If your rights change to REMOVE your access to content, this also happens in the background. This is very useful when someone has an offline duration of a week and they happen to make a connection to the internet 3 days into that offline period, the Oracle IRM Desktop detects this online state and automatically updates all rights for the user. This means the business risk is reduced when setting long offline periods, because of the daily transparent sync, you can reflect changes as soon as the user is online. Of course, if they choose not to come online at all during that week offline period, you cannot effect change, but you take that risk in giving the 7 day offline period in the first place. If you are added to a NEW classification during the day, this will automatically be synchronized without the user even having to open a piece of content secured against that classification. This is very important, consider the scenario where a senior executive downloads all their email but doesn't open any of it. Disconnects the laptop and then gets on a plane. During the flight they attempt to open a document attached to a downloaded email which has been secured against an IRM classification the user was not even aware they had access to. Because their new role in this classification was automatically synchronized their experience is a good one and the document opens. More information on how the Oracle IRM classification model works can be found in this article by Martin Abrahams. So what about problems accessing the offline rights database? So onto the core issue... when these rights are cached to your machine they are stored in an encrypted database. The encryption of this offline database is keyed to the instance of the installation of the IRM Desktop and the Windows user account. Why? Well what you do not want to happen is for someone to get their rights for content and then copy these files across hundreds of other machines, therefore getting access to sensitive content across many environments. The IRM server has a setting which controls how many times you can cache these rights on unique machines. This is because people typically access IRM content on more than one computer. Their work desktop, a laptop and often a home computer. So Oracle IRM allows for the usability of caching rights on more than one computer whilst retaining strong security over this cache. So what happens if these files are corrupted in someway? That's when you will see the error, Unable to Connect to Offline database. The most common instance of seeing this is when you are using virtual machines and copy them from one computer to the next. The virtual machine software, VMWare Workstation for example, makes changes to the unique information of that virtual machine and as such invalidates the offline database. How do you solve the problem? Resolution is however simple. You just delete all of the offline database files on the machine and they will be recreated with working encryption when the Oracle IRM Desktop next starts. However this does mean that the IRM server will think you have your rights cached to more than one computer and you will need to rerequest your rights, even though you are only going to be accessing them on one. Because it still thinks the old cache is valid. So be aware, it is good practice to increase the server limit from the default of 1 to say 3 or 4. This is done using the Enterprise Manager instance of IRM. So to delete these offline files I have a simple .bat file you can use; Download DeleteOfflineDBs.bat Note that this uses pskillto stop the irmBackground.exe from running. This is part of the IRM Desktop and holds open a lock to the offline database. Either kill this from task manager or use pskillas part of the script.

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• To 'seal' or to 'wrap': that is the question ...

  - by Simon Thorpe

  If you follow this blog you will already have a good idea of what Oracle Information Rights Management (IRM) does. By encrypting documents Oracle IRM secures and tracks all copies of those documents, everywhere they are shared, stored and used, inside and outside your firewall. Unlike earlier encryption products authorized end users can transparently use IRM-encrypted documents within standard desktop applications such as Microsoft Office, Adobe Reader, Internet Explorer, etc. without first having to manually decrypt the documents. Oracle refers to this encryption process as 'sealing', and it is thanks to the freely available Oracle IRM Desktop that end users can transparently open 'sealed' documents within desktop applications without needing to know they are encrypted and without being able to save them out in unencrypted form. So Oracle IRM provides an amazing, unprecedented capability to secure and track every copy of your most sensitive information - even enabling end user access to be revoked long after the documents have been copied to home computers or burnt to CD/DVDs. But what doesn't it do? The main limitation of Oracle IRM (and IRM products in general) is format and platform support. Oracle IRM supports by far the broadest range of desktop applications and the deepest range of application versions, compared to other IRM vendors. This is important because you don't want to exclude sensitive business processes from being 'sealed' just because either the file format is not supported or users cannot upgrade to the latest version of Microsoft Office or Adobe Reader. But even the Oracle IRM Desktop can only open 'sealed' documents on Windows and does not for example currently support CAD (although this is coming in a future release). IRM products from other vendors are much more restrictive. To address this limitation Oracle has just made available the Oracle IRM Wrapper all-format, any-platform encryption/decryption utility. It uses the same core Oracle IRM web services and classification-based rights model to manually encrypt and decrypt files of any format on any Java-capable operating system. The encryption envelope is the same, and it uses the same role- and classification-based rights as 'sealing', but before you can use 'wrapped' files you must manually decrypt them. Essentially it is old-school manual encryption/decryption using the modern classification-based rights model of Oracle IRM. So if you want to share sensitive CAD documents, ZIP archives, media files, etc. with a partner, and you already have Oracle IRM, it's time to get 'wrapping'! Please note that the Oracle IRM Wrapper is made available as a free sample application (with full source code) and is not formally supported by Oracle. However it is informally supported by its author, Martin Lambert, who also created the widely-used Oracle IRM Hot Folder automated sealing application.

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• Introducing AutoVue Document Print Service

  - by celine.beck

  We recently announced the availability of our new AutoVue Document Print Service products. For more information, please read the article entitled Print Any Document Type with AutoVue Document Print Services that was posted on our blog. The AutoVue Document Print Service products help address a trivial, yet very common challenge: printing and batch printing documents. The AutoVue Document Print Service is a Web-Services based interface, which allows developers to complement their print server solutions by leveraging AutoVue's printing capabilities within broader enterprise applications like Asset Lifecycle Management, Product Lifecycle Management, Enterprise Content Management solutions, etc. This means that you can leverage the AutoVue Document Print Service products as part of your printing solution to automate the printing of virtually any document type required in any business process. Clients that consume AutoVue's Document Print Service can be written in any language (for example Java or .NET) as long as they understand Web Services Description Language (WSDL) and communicate using Simple Object Access Protocol (SOAP). The print solution consists of three main components, as described in the diagram below: a print server (not included in the AutoVue Document Print Service offering) that will interact with your application to identify the files that need to be printed, the printer to send each file, as well as the print options needed for each file (paper size, page orientation, etc), and collate the print job requests. The print server will also take care of calling the AutoVue Document Print Service to perform the actual printing. The AutoVue Document Print Services send files to a printer for printing. The AutoVue Document Print Service products leverage AutoVue's format- and platform agnostic technology to let you print/batch virtually any type of files, without requiring the authoring application installed on your machine. and Printers As shown above, you can trigger printing from your application either programmatically through automated business processes or manually through human interaction. If documents that need to be printed from your application are stored inside a content repository/Document Management System (DMS) such as Oracle Universal Content Management System (UCM), then the Print Server will need to identify the list of documents and pass the ID of each document to the AutoVue DPS to print. In this case, AutoVue DPS leverages the AutoVue VueLink integration (note: AutoVue VueLink integrations are pre-packaged AutoVue integrations with most common enterprise systems. Check our Website for more information on the subject) to fetch documents out of the document management system for printing. In lieu of the AutoVue VueLink integration, you can also leverage the AutoVue Integration Software Development Kit (iSDK) to build your own connector. If the documents you need to print from your application are not stored in a content management system, the Print Server will need to ensure that files are made available to the AutoVue Document Print Service. The Print Server could for example fetch the files out of your application or an extension to the application could be developed to fetch the files and make them available to the AutoVue DPS. More information on methods to pass on file information to the AutoVue Document Print Service products can be found in the AutoVue Document Print Service Overview documentation available on the Oracle Technology Network. Related article: Any Document Type with AutoVue Document Print Services

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• AxCMS.net 10 with Microsoft Silverlight 4 and Microsoft Visual Studio 2010

  - by Axinom

  Axinom, European WCM vendor, today announced the next version of its WCM solution AxCMS.net 10, which streamlines the processes involved in creating, managing and distributing corporate content on the internet. The new solution helps reducing ongoing costs for managing and distributing to large audiences, while at the same time drastically reducing time-to-market and one-time setup costs. http://www.AxCMS.net Axinom’s WCM portfolio, based on the Microsoft .NET Framework 4, Microsoft Visual Studio 2010 and Microsoft Silverlight 4, allows enterprises to increase process efficiency, reduce operating costs and more effectively manage delivery of rich media assets on the Web and mobile devices. Axinom solutions are widely used by major European online brands in IT, telco, retail, media and entertainment industries such as Siemens, American Express, Microsoft Corp., ZDF, Pro7Sat1 Media, and Deutsche Post. Brand New User Interface built with Silverlight 4By using Silverlight 4, Axinom’s team created a new user interface for AxCMS.net 10 that is optimized for improved usability and speed. WYSIWYG mode, integrated image editor, extended list views, and detail views of objects allow a substantial acceleration of typical editor tasks. Axinom’s team worked with Silverlight Rough Cut Editor for video management and Silverlight Analytics Framework for extended reporting to complete the wide range of capabilities included in the new release. “Axinom’s release of AxCMS.net 10 enables developers to take advantage of the latest features in Silverlight 4,” said Brian Goldfarb, director of the developer platform group at Microsoft Corp. “Microsoft is excited about the opportunity this creates for Web developers to streamline the creating, managing and distributing of online corporate content using AxCMS.net 10 and Silverlight.” Rapid Web Development with Visual Studio 2010AxCMS.net 10 is extended by additional products that enable developers to get productive quickly and help solve typical customer scenarios. AxCMS.net template projects come with documented source code that help kick-start projects and learn best practices in all aspects of Web application development. AxCMS.net overcomes many hard-to-solve technical obstacles in an out-of-the-box manner by providing a set of ready-to-use vertical solutions such as corporate Web site, Web shop, Web campaign management, email marketing, multi-channel distribution, management of rich Internet applications, and Web business intelligence. Extended Multi-Site ManagementAxCMS.net has been supporting the management of an unlimited number of Web sites for a long time. The new version 10 of AxCMS.net will further improve multi-site management and provide features to editors and developers that will simplify and accelerate multi-site and multi-language management. Extended publication workflow will take into account additional dependencies of dynamic objects, pages, and documents. “The customer requests evolved from static html pages to dynamic Web applications content with the emergence of rich media assets seamlessly combined across many channels including Web, mobile and IPTV. With the.NET Framework 4 and Silverlight 4, we’re on the fast track to making the three screen strategy a reality for our customers,” said Damir Tomicic, CEO of Axinom Group. “Our customers enjoy substantial competitive advantages of using latest Microsoft technologies. We have a long-standing, relationship with Microsoft and are committed to continued development using Microsoft tools and technologies to deliver innovative Web solutions in the future.”  

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• Oracle Database 12c: Partner Material

  - by Thanos Terentes Printzios

  Oracle Database 12c offers the latest innovation from Oracle Database Server Technologies with a new Multitenant Architecture, which can help accelerate database consolidation and Cloud projects. The primary resource for Partners on Database 12c is of course the Oracle Database 12c Knowledge Zone where you can get up to speed on the latest Database 12c enhancements so you can sell, implement and support this. Resources and material on Oracle Database 12c can be found all around Oracle.com, but even hidden in AR posters like the one on the left. Here are some additional resources for you Oracle Database 12c: Interactive Quick Reference is a multimedia tool for various terms and concepts used in the Oracle Database 12c release. This reference was built as a multimedia web page which provides descriptions of the database architectural components, and references to relevant documentation. Overall, is a nice little tool which may help you quickly to find a view you are searching for or to get more information about background processes in Oracle Database 12c. Use this tool to find valuable information for any complex concept or product in an intuitive and useful manner. Oracle Database 12c Learning Library contains several technical traininings (2-day DBA, Multitenant Architecture, etc) but also Videos/Demos, Learning Paths by Role and a lot more. Get ready and become an Oracle Database 12c Specialized Partner with the Oracle Database 12c Specialization for Partners. Review the Specialization Criteria, your company status and apply for an Oracle Database 12c Specialization. Access our OPN training repository to get prepared for the exams. "Oracle Database 12c: Plug into the Cloud!"  Marketing Kit includes a great selection of assets to help Oracle partners in their marketing activities to promote solutions that leverage all the new features of Oracle Database 12c. In the package you will find assets (templates, invitation texts, presentations, telemarketing script,...) to be used for your demand generation activities; a full set of presentations with the value propositions for customers; and Sales Enablement and Sales Support material. Review here and start planning your marketing activities around Database 12c. Oracle Database 12c Quick Reference Guide (PDF) and Oracle Database 12c – Partner FAQ (PDF) Partners that need further assistance with Database 12c can always contact us at partner.imc-AT-beehiveonline.oracle-DOT-com or locally address one the Oracle ECEMEA Partner Hubs for assistance.

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• Nginx and PHP Fundamentals

  - by Elton Stoneman

  Originally posted on: http://geekswithblogs.net/EltonStoneman/archive/2013/08/01/nginx-and-php-fundamentals.aspxHot on the heels of my .NET caching course, I’ve had my first “fundamentals” course released on Pluralsight: Nginx and PHP Fundamentals. It’s a practical look at two of the biggest technologies on the web – Nginx, which is the fastest growing HTTP server around (currently hosting 100+ million sites), and PHP, which powers more websites than any other server-side framework (currently 240+ million sites). The two technologies work well together, both are open-source and cross-platform and both are lightweight and easy to get started with - you just need to download and unzip the runtimes, and with a text editor you can create and host dynamic websites. I’ve used PHP as a second (sometimes third) language since 2005 when I was brought cold into an established codebase to help improve performance, and Nginx to host tier 2 apps for the last couple of years. As with any training course, you learn new things as you produce it, and it was good to focus on a different stack from my commercial .NET world. In the course I start with a website in two parts – one which is just static content, and one which processes a user registration form using ASP.NET MVC, both running in IIS. Over four modules I migrate the app to Nginx and PHP: Hosting Static Content in Nginx – how to deploy and configure Nginx for a basic website; PHP Part 1: Basic Web Forms – installing PHP and an IDE, and building a simple form with server-side validation; PHP Part 2: Packages and Integration – using PECL and Composer for packages to connect to Azure, AWS, Mongo and reCAPTCHA; Hosting PHP in Nginx – configuring Nginx to host our PHP site. Along the way I run some performance stats with JMeter, and the headlines are that Nginx running on Linux outperforms IIS on Windows for static content,by 800 requests per second over 1000 concurrent requests; and Linux+Ngnix+PHP outperforms Windows+IIS+ASP.NET MVC by 700 request per second with the same load. Of course, the headline stats don’t tell the whole story, and when you add OpCode caching for PHP and the ASP.NET Output Cache, the results are very different. As Web architecture moves away from heavy server-side processing, to Single Page Apps with client-side frameworks like AngularJS and Knockout, I think there’s an increasing need for high-performance, low-cost server technologies, and the combination of Nginx and PHP makes a compelling case.

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• Upcoming UPK Events

  - by kathryn.lustenberger(at)oracle.com

  February 15th: UPK: Follow Panduit's Lead and Leverage Oracle's User Productivity Kit To Achieve Your Goals - Join us for a live webcast to learn how Oracle's User Productivity Kit can help you meet and exceed your goals. The webcast will feature Jim Boss, from the Panduit Corporation, who will share how Oracle's User Productivity Kit was used with both Oracle and Non-Oracle applications to helped Panduit to meet their goals. Date: February 15th, 2011 at 12:00 PST / 3:00 EST Evite: http://www.oracle.com/us/dm/65630-naod10046029mpp005c010-se-300908.html March 2nd: Synaptis teams with Oracle to deliver a UPK customer success story - Webinar Offering The Value of UPK (Customer Success Story): How to leverage the value of UPK to streamline processes and maximize end user adoption for a global implementation Join us to learn how the power of UPK can be leveraged to train end users globally in a successful and cost effective manner. A valued Oracle UPK customer will share experiences, successes, challenges, and strategies. The webinar will also include a question and answer session to give the attendees an opportunity to interact directly with the Oracle UPK customer, Synaptis, and the Oracle UPK Team. Date: March 2, 2011 Time: 11:00am - 12:00pm EST Register for this webinar March 27 - 30th: The Alliance 2011 conference is an annual event for all higher education, government, and public sector users of Oracle applications. The Alliance conference is organized and managed by the Higher Education User Group (www.heug.org). This is the 14th annual event for the HEUG. This is your opportunity to join with over 3200 other Higher Education, Federal, State and Local Government users to network, learn and share in our amazing combined experiences. The Alliance conference team is hard at work, putting together the best conference ever for 2011 - so don't delay, make your plans now to be part of Alliance 2011! When: Sunday, March 27th, 2011 - Wednesday, March 30, 2011 Where: The Colorado Convention Center (Denver, Colorado) Registration for Alliance 2011 is Now Open! UPK will be represented at this event offering: Pre-Conference Training Learn the Basics of Oracle User Productivity Kit (UPK) Taking Your UPKs to a Whole New Level, Advanced Use of UPK Demo Pod Staff Sessions: Oracle User Productivity Kit: Creating Value throughout the Project Lifecycle Beyond Basic UPK -- User Tracking and SmartHelp Leveraging Oracle and User Productivity Kit (UPK) to Develop a Comprehensive Training Program Oracle User Productivity Kit Strategy and Roadmap -- Key to User Adoption April 10 - 14th: Registration for COLLABORATE 11 has begun - Don't miss the most comprehensive, user-driven conference devoted to Oracle applications and technology. Collaborate with a global network of more than 5,000 peers and experts to share real-world experiences, solve your challenges and gain insights to validate your technology plans. Read below to discover which group to register with for the best value. UPK will be represented at this event offering: Demo Pod Staff Sessions: Oracle User Productivity Kit: Creating Value throughout the Project Lifecycle Centralize all Project Team assets, AND, Deploy Fully Measurable Training with UPK Pro Oracle User Productivity Kit Strategy and Roadmap - Key to User Adoption Registration is Now Open!

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• Windows Azure Use Case: Fast Acquisitions

  - by BuckWoody

  This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx  Description: Many organizations absorb, take over or merge with other organizations. In these cases, one of the most difficult parts of the process is the merging or changing of the IT systems that the employees use to do their work, process payments, and even get paid. Normally this means that the two companies have disparate systems, and several approaches can be used to have the two organizations use technology between them. An organization may choose to retain both systems, and manage them separately. The advantage here is speed, and keeping the profit/loss sheets separate. Another choice is to slowly “sunset” or stop using one organization’s system, and cutting to the other system immediately or at a later date. Although a popular choice, one of the most difficult methods is to extract data and processes from one system and import it into the other. Employees at the transitioning system have to be trained on the new one, the data must be examined and cleansed, and there is inevitable disruption when this happens. Still another option is to integrate the systems. This may prove to be as much work as a transitional strategy, but may have less impact on the users or the balance sheet. Implementation: A distributed computing paradigm can be a good strategic solution to most of these strategies. Retaining both systems is made more simple by allowing the users at the second organization immediate access to the new system, because security accounts can be created quickly inside an application. There is no need to set up a VPN or any other connections than just to the Internet. Having the users stop using one system and start with the other is also simple in Windows Azure for the same reason. Extracting data to Azure holds the same limitations as an on-premise system, and may even be more problematic because of the large data transfers that might be required. In a distributed environment, you pay for the data transfer, so a mixed migration strategy is not recommended. However, if the data is slowly migrated over time with a defined cutover, this can be an effective strategy. If done properly, an integration strategy works very well for a distributed computing environment like Windows Azure. If the Azure code is architected as a series of services, then endpoints can expose the service into and out of not only the Azure platform, but internally as well. This is a form of the Hybrid Application use-case documented here. References: Designing for Cloud Optimized Architecture: http://blogs.msdn.com/b/dachou/archive/2011/01/23/designing-for-cloud-optimized-architecture.aspx 5 Enterprise steps for adopting a Platform as a Service: http://blogs.msdn.com/b/davidmcg/archive/2010/12/02/5-enterprise-steps-for-adopting-a-platform-as-a-service.aspx?wa=wsignin1.0

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• Scrum for Team Foundation Server 2010

  - by Martin Hinshelwood

  I will be presenting a session on “Scrum for TFS2010” not once, but twice! If you are going to be at the Aberdeen Partner Group meeting on 27th April, or DDD Scotland on 8th May then you may be able to catch my session. Credit: I want to give special thanks to Aaron Bjork from Microsoft who provided me with most of my material He is a Scrum and Power Point genius. Scrum for Team Foundation Server 2010 Synopsis Visual Studio ALM (formerly Visual Studio Team System (VSTS)) and Team Foundation Server (TFS) are the cornerstones of development on the Microsoft .NET platform. These are the best tools for a team to have successful projects and for the developers to have a focused and smooth software development process. For TFS 2010 Microsoft is heavily investing in Scrum and has already started moving some teams across to using it. Martin will not be going in depth with Scrum but you can find out more about Scrum by reading the Scrum Guide and you can even asses your Scrum knowledge by having a go at the Scrum Open Assessment. Come and see Martin Hinshelwood, Visual Studio ALM MVP and Solution Architect from SSW show you: How to successfully gather requirements with User stories How to plan a project using TFS 2010 and Scrum How to work with a product backlog in TFS 2010 The right way to plan a sprint with TFS 2010 Tracking your progress The right way to use work items What you can use from the built in reporting as well as the Project portals available on from the SharePoint dashboard The important reports to give your Product Owner / Project Manager Walk away knowing how to see the project health and progress. Visual Studio ALM is designed to help address many of these traditional problems faced by teams. It does so by providing a set of integrated tools to help teams improve their software development activities and to help managers better support the software development processes. During this session we will cover the lifecycle of creating work items and how this fits into Scrum using Visual Studio ALM and Team Foundation Server. If you want to know more about how to do Scrum with TFS then there is a new course that has been created in collaboration with Microsoft and Scrum.org that is going to be the official course for working with TFS 2010. SSW has Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools. Ken Schwaber and and Sam Guckenheimer: Professional Scrum Development Technorati Tags: Scrum,VS ALM,VS 2010,TFS 2010

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• Innovation, Adaptability and Agility Emerge As Common Themes at ACORD LOMA Insurance Forum

  - by [email protected]

  Helen Pitts, senior product marketing manager for Oracle Insurance is blogging from the show floor of the ACORD LOMA Insurance Forum this week. Sessions at the ACORD LOMA Insurance Forum this week highlighted the need for insurance companies to think creatively and be innovative with their technology in order to adapt to continuously shifting market dynamics and drive business efficiency and agility.  LOMA President & CEO Robert Kerzner kicked off the day on Tuesday, citing how the recent downtown and recovery has impacted the insurance industry and the ways that companies are doing business.  He encouraged carriers to look for new ways to deliver solutions and offer a better service experience for consumers.  ACORD President & CEO Gregory Maciag reinforced Kerzner's remarks, noting how the industry's approach to technology and development of industry standards has evolved over the association's 40-year history and cited how the continued rise of mobile computing will change the way many carriers are doing business today and in the future. Drawing from his own experiences, popular keynote speaker and Apple Co-Founder Steve Wozniak continued this theme, delving into ways that insurers can unite business with technology.  "iWoz" encouraged insurers to foster an entrepreneurial mindset in a corporate environment to create a culture of creativity and innovation.  He noted that true innovation in business comes from those who have a passion for what they do.  Innovation was also a common theme in several sessions throughout the day with topics ranging from modernization of core systems, automated underwriting, distribution management, CRM and customer communications management.  It was evident that insurers have begun to move past the "old school" processes and systems that constrain agility, implementing new process models and modern technology to become nimble and more adaptive to the market.   Oracle Insurance executives shared a few examples of how insurers are achieving innovation during our Platinum Sponsor session, "Adaptive System Transformation:  Making Agility More Than a Buzzword." Oracle Insurance Senior Vice President and General Manager Don Russo was joined by Chuck Johnston, vice president, global strategy and alliances, and Srini Venkatasantham, vice president of product strategy.  The three shared how Oracle's adaptive solutions for insurance, with a focus on how the key pillars of an adaptive systems - configurable applications, accessible information, extensible content and flexible process - have helped insurers respond rapidly, perform effectively and win more business. Insurers looking to innovate their business with adaptive insurance solutions including policy administration, business intelligence, enterprise document automation, rating and underwriting, claims, CRM and more stopped by the Oracle Insurance booth on the exhibit floor.  It was a premiere destination for many participating in the exhibit hall tours conducted throughout the day. Finally, red was definitely the color of the evening at the Oracle Insurance "Red Hot" customer celebration at the House of Blues. The event provided a great opportunity for our customers to come together and network with the Oracle Insurance team and their peers in the industry.  We look forward to visiting more with of our customers and making new connections today. Helen Pitts is senior product marketing manager for Oracle Insurance. 

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• The Top Ten Security Top Ten Lists

  - by Troy Kitch

  As a marketer, we're always putting together the top 3, or 5 best, or an assortment of top ten lists. So instead of going that route, I've put together my top ten security top ten lists. These are not only for security practitioners, but also for the average Joe/Jane; because who isn't concerned about security these days? Now, there might not be ten for each one of these lists, but the title works best that way. Starting with my number ten (in no particular order): 10. Top 10 Most Influential Security-Related Movies Amrit Williams pulls together a great collection of security-related movies. He asks for comments on which one made you want to get into the business. I would have to say that my most influential movie(s), that made me want to get into the business of "stopping the bad guys" would have to be the James Bond series. I grew up on James Bond movies: thwarting the bad guy and saving the world. I recall being both ecstatic and worried when Silicon Valley-themed "A View to A Kill" hit theaters: "An investigation of a horse-racing scam leads 007 to a mad industrialist who plans to create a worldwide microchip monopoly by destroying California's Silicon Valley." Yikes! 9. Top Ten Security Careers From movies that got you into the career, here’s a top 10 list of security-related careers. It starts with number then, Information Security Analyst and ends with number one, Malware Analyst. They point out the significant growth in security careers and indicate that "according to the Bureau of Labor Statistics, the field is expected to experience growth rates of 22% between 2010-2020. If you are interested in getting into the field, Oracle has many great opportunities all around the world.  8. Top 125 Network Security Tools A bit outside of the range of 10, the top 125 Network Security Tools is an important list because it includes a prioritized list of key security tools practitioners are using in the hacking community, regardless of whether they are vendor supplied or open source. The exhaustive list provides ratings, reviews, searching, and sorting. 7. Top 10 Security Practices I have to give a shout out to my alma mater, Cal Poly, SLO: Go Mustangs! They have compiled their list of top 10 practices for students and faculty to follow. Educational institutions are a common target of web based attacks and miscellaneous errors according to the 2014 Verizon Data Breach Investigations Report.    6. (ISC)2 Top 10 Safe and Secure Online Tips for Parents This list is arguably the most important list on my list. The tips were "gathered from (ISC)2 member volunteers who participate in the organization’s Safe and Secure Online program, a worldwide initiative that brings top cyber security experts into schools to teach children ages 11-14 how to protect themselves in a cyber-connected world…If you are a parent, educator or organization that would like the Safe and Secure Online presentation delivered at your local school, or would like more information about the program, please visit here.” 5. Top Ten Data Breaches of the Past 12 Months This type of list is always changing, so it's nice to have a current one here from Techrader.com. They've compiled and commented on the top breaches. It is likely that most readers here were effected in some way or another. 4. Top Ten Security Comic Books Although mostly physical security controls, I threw this one in for fun. My vote for #1 (not on the list) would be Professor X. The guy can breach confidentiality, integrity, and availability just by messing with your thoughts. 3. The IOUG Data Security Survey's Top 10+ Threats to Organizations The Independent Oracle Users Group annual survey on enterprise data security, Leaders Vs. Laggards, highlights what Oracle Database users deem as the top 12 threats to their organization. You can find a nice graph on page 9; Figure 7: Greatest Threats to Data Security. 2. The Ten Most Common Database Security Vulnerabilities Though I don't necessarily agree with all of the vulnerabilities in this order...I like a list that focuses on where two-thirds of your sensitive and regulated data resides (Source: IDC).  1. OWASP Top Ten Project The Online Web Application Security Project puts together their annual list of the 10 most critical web application security risks that organizations should be including in their overall security, business risk and compliance plans. In particular, SQL injection risks continues to rear its ugly head each year. Oracle Audit Vault and Database Firewall can help prevent SQL injection attacks and monitor database and system activity as a detective security control. Did I miss any?

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• Need to Know

  - by Tony Davis

  Sometimes, I wonder whether writers of documentation, tutorials and articles stop to ask themselves one very important question: Does the reader really need to know this? I recently took on the task of writing a concise series of articles about the transaction log, what is it, how it works and why it's important. It was an enjoyable task; rather like peering inside a giant, complex clock mechanism. Initially, one sees only the basic components, which work to guarantee the integrity of database transactions, and preserve these transactions so that data can be restored to a previous point in time. On closer inspection, one notices all of small, arcane mechanisms that are necessary to make this happen; LSNs, virtual log files, log chains, database checkpoints, and so on. It was engrossing, escapist, stuff; what I'd written looked weighty and steeped in mysterious significance. Suddenly, however, I jolted myself back to reality with the awful thought "does anyone really need to know all this?" The driver of a car needs only to be dimly aware of what goes on under the hood, however exciting the mechanism is to the engineer. Similarly, while everyone who uses SQL Server ought to be aware of the transaction log, its role in guaranteeing the ACID properties, and how to control its growth, the intricate mechanisms ticking away under its clock face are a world away from the daily work of the harassed developer. The DBA needs to know more, such as the correct rituals for ensuring optimal performance and data integrity, setting the appropriate growth characteristics, backup routines, restore procedures, and so on. However, even then, the average DBA only needs to understand enough about the arcane processes to spot problems and react appropriately, or to know how to Google for the best way of dealing with it. The art of technical writing is tied up in intimate knowledge of your audience and what they need to know at any point. It means serving up just enough at each point to help the reader in a practical way, but not to overcook it, or stuff the reader with information that does them no good. When I think of the books and articles that have helped me the most, they have been full of brief, practical, and well-informed guidance, based on experience. This seems far-removed from the 900-page "beginner's guides" that one now sees everywhere. The more I write and edit, the more I become convinced that the real art of technical communication lies in knowing what to leave out. In what areas do the SQL Server technical materials suffer from "information overload"? Where else does it seem that concise, practical advice is drowned out by endless discussion of the "clock mechanisms"? Cheers, Tony.

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• Scrum for Team Foundation Server 2010

  - by Martin Hinshelwood

  I will be presenting a session on “Scrum for TFS2010” not once, but twice! If you are going to be at the Aberdeen Partner Group meeting on 27th April, or DDD Scotland on 8th May then you may be able to catch my session. Credit: I want to give special thanks to Aaron Bjork from Microsoft who provided me with most of my material He is a Scrum and Power Point genius. Updated 9th May 2010 – I have now presented at both of these sessions  and posted about it. Scrum for Team Foundation Server 2010 Synopsis Visual Studio ALM (formerly Visual Studio Team System (VSTS)) and Team Foundation Server (TFS) are the cornerstones of development on the Microsoft .NET platform. These are the best tools for a team to have successful projects and for the developers to have a focused and smooth software development process. For TFS 2010 Microsoft is heavily investing in Scrum and has already started moving some teams across to using it. Martin will not be going in depth with Scrum but you can find out more about Scrum by reading the Scrum Guide and you can even asses your Scrum knowledge by having a go at the Scrum Open Assessment. You can also read SSW’s Rules to Better Scrum using TFS which have been developed during our own Scrum implementations. Come and see Martin Hinshelwood, Visual Studio ALM MVP and Solution Architect from SSW show you: How to successfully gather requirements with User stories How to plan a project using TFS 2010 and Scrum How to work with a product backlog in TFS 2010 The right way to plan a sprint with TFS 2010 Tracking your progress The right way to use work items What you can use from the built in reporting as well as the Project portals available on from the SharePoint dashboard The important reports to give your Product Owner / Project Manager Walk away knowing how to see the project health and progress. Visual Studio ALM is designed to help address many of these traditional problems faced by teams. It does so by providing a set of integrated tools to help teams improve their software development activities and to help managers better support the software development processes. During this session we will cover the lifecycle of creating work items and how this fits into Scrum using Visual Studio ALM and Team Foundation Server. If you want to know more about how to do Scrum with TFS then there is a new course that has been created in collaboration with Microsoft and Scrum.org that is going to be the official course for working with TFS 2010. SSW has Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools. Ken Schwaber and and Sam Guckenheimer: Professional Scrum Development Technorati Tags: Scrum,VS ALM,VS 2010,TFS 2010

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• The Minimalist Approach to Content Governance - Retire Phase

  - by Kellsey Ruppel

   Originally posted by John Brunswick. Good news - the Retire Phase is actually more fun than the Manage Phase. During the Retire Phase our content management team should not have to track down content creators if the Request Phase of this process was completed successfully. The ownership meta data, success criteria and time stamp that was applied to the original content submission will help to manage content at the end of the content life cycle. The Retire Phase will provide the opportunity for us to prune irrelevant content items through archiving or deletion, keeping the content system clear of irrelevant information, streamlining users ability to browse and search for content.   1. Act on Metrics Established during the Request Phase Why - Some information is only relevant for a given amount of time. In Content Platform Migration Strategy - Artifacts vs Perishable Content we examined two content types - Artifacts and Perishable content. Understanding the differences between Artifacts and Perishable content will allow us to explicitly respect their various lifespans. Additionally, some content may have been part of a project that failed to meet the success criteria outlined in the Request Phase. Any content that did not meet the metrics outlined in the Request Phase should be considered for deletion. How - Thankfully by adhering to to The Minimalist Approach to Content Governance our content should have some level of meta data associated with it that will allow us to quickly sort and understand how to deal with it. Content Management Systems like Oracle's Universal Content Management (UCM) natively allow you to create and save advanced searches that can use content meta data like folders, author, expiration date, security settings and custom meta data to pull back listings of content for examination. Additionally, analytics are available for all content items that allow us to determine if the usage is meeting success criteria that may have been previously outlined during the request phase. The lists that are produced from these approaches can be quickly reviewed for each project with the content owners and based on the nature of the content and success criteria undergo archiving or deletion. Impact - Retiring content that is no longer relevant will allow end users to have fast and relevant access to information across your enterprise. As we mentioned in our first post in this series - it is easy to quickly start producing content, but the challenge is ensuring that the environment is easy to navigate and use on the third week and during the third year. The light level of effort that was placed into the Request Phase of this process will set us up to keep content clean and relevant for a long time to come. With an up-to-date content repository users will be able to quickly find access to the information that is critical to their work processes. You might not get a holiday named in your honor managing the content system, but will appreciate their quick access to quality information.

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• SQL SERVER – Weekly Series – Memory Lane – #005

  - by pinaldave

  Here is the list of curetted articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2006 SQL SERVER – Cursor to Kill All Process in Database I indeed wrote this cursor and when I often look back, I wonder how naive I was to write this. The reason for writing this cursor was to free up my database from any existing connection so I can do database operation. This worked fine but there can be a potentially big issue if there was any important transaction was killed by this process. There is another way to to achieve the same thing where we can use ALTER syntax to take database in single user mode. Read more about that over here and here. 2007 Rules of Third Normal Form and Normalization Advantage – 3NF The rules of 3NF are mentioned here Make a separate table for each set of related attributes, and give each table a primary key. If an attribute depends on only part of a multi-valued key, remove it to a separate table If attributes do not contribute to a description of the key, remove them to a separate table. Correct Syntax for Stored Procedure SP Sometime a simple question is the most important question. I often see in industry incorrectly written Stored Procedure. Few writes code after the most outer BEGIN…END and few writes code after the GO Statement. In this brief blog post, I have attempted to explain the same. 2008 Switch Between Result Pan and Query Pan – SQL Shortcut Many times when I am writing query I have to scroll the result displayed in the result set. Most of the developer uses the mouse to switch between and Query Pane and Result Pane. There are few developers who are crazy about Keyboard shortcuts. F6 is the keyword which can be used to switch between query pane and tabs of the result pane. Interesting Observation – Use of Index and Execution Plan Query Optimization is a complex game and it has its own rules. From the example in the article we have discovered that Query Optimizer does not use clustered index to retrieve data, sometime non clustered index provides optimal performance for retrieving Primary Key. When all the rows and columns are selected Primary Key should be used to select data as it provides optimal performance. 2009 Interesting Observation – TOP 100 PERCENT and ORDER BY If you pull up any application or system where there are more than 100 SQL Server Views are created – I am very confident that at one or two places you will notice the scenario wherein View the ORDER BY clause is used with TOP 100 PERCENT. SQL Server 2008 VIEW with ORDER BY clause does not throw an error; moreover, it does not acknowledge the presence of it as well. In this article we have taken three perfect examples and demonstrated which clause we should use when. Comma Separated Values (CSV) from Table Column A Very common question – How to create comma separated values from a table in the database? The answer is also very common if we use XML. Check out this article for quick learning on the same subject. Azure Start Guide – Step by Step Installation Guide Though Azure portal has changed a quite bit since I wrote this article, the concept used in this article are not old. They are still valid and many of the functions are still working as mentioned in the article. I believe this one article will put you on the track to use Azure! Size of Index Table for Each Index – Solution Earlier I have posted a small question on this blog and requested help from readers to participate here and provide a solution. The puzzle was to write a query that will return the size for each index that is on any particular table. We need a query that will return an additional column in the above listed query and it should contain the size of the index. This article presents two of the best solutions from the puzzle. 2010 Well, this week in 2010 was the week of puzzles as I posted three interesting puzzles. Till today I am noticing pretty good interesting in the puzzles. They are tricky but for sure brings a great value if you are a database developer for a long time. I suggest you go over this puzzles and their answers. Did you really know all of the answers? I am confident that reading following three blog post will for sure help you enhance the experience with T-SQL. SQL SERVER – Challenge – Puzzle – Usage of FAST Hint SQL SERVER – Puzzle – Challenge – Error While Converting Money to Decimal SQL SERVER – Challenge – Puzzle – Why does RIGHT JOIN Exists 2011 DVM sys.dm_os_sys_info Column Name Changed in SQL Server 2012 Have you ever faced a situation where something does not work? When you try to fix it - you enjoy fixing it and started to appreciate the breaking changes. Well, this was exactly I felt yesterday. Before I begin my story, I want to candidly state that I do not encourage anybody to use * in the SELECT statement. Now the disclaimer is over – I suggest you read the original story – you will love it! Get Directory Structure using Extended Stored Procedure xp_dirtree Here is the question to you – why would you do something in SQL Server where you can do the same task in command prompt much easily. Well, the answer is sometime there are real use cases when we have to do such thing. This is a similar example where I have demonstrated how in SQL Server 2012 we can use extended stored procedure to retrieve directory structure. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• SQL SERVER – DMV – sys.dm_os_waiting_tasks and sys.dm_exec_requests – Wait Type – Day 4 of 28

  - by pinaldave

  Previously, we covered the DMV sys.dm_os_wait_stats, and also saw how it can be useful to identify the major resource bottleneck. However, at the same time, we discussed that this is only useful when we are looking at an instance-level picture. Quite often we want to know about the processes going in our server at the given instant. Here is the query for the same. This DMV is written taking the following into consideration: we want to analyze the queries that are currently running or which have recently ran and their plan is still in the cache. SELECT dm_ws.wait_duration_ms, dm_ws.wait_type, dm_es.status, dm_t.TEXT, dm_qp.query_plan, dm_ws.session_ID, dm_es.cpu_time, dm_es.memory_usage, dm_es.logical_reads, dm_es.total_elapsed_time, dm_es.program_name, DB_NAME(dm_r.database_id) DatabaseName, -- Optional columns dm_ws.blocking_session_id, dm_r.wait_resource, dm_es.login_name, dm_r.command, dm_r.last_wait_type FROM sys.dm_os_waiting_tasks dm_ws INNER JOIN sys.dm_exec_requests dm_r ON dm_ws.session_id = dm_r.session_id INNER JOIN sys.dm_exec_sessions dm_es ON dm_es.session_id = dm_r.session_id CROSS APPLY sys.dm_exec_sql_text (dm_r.sql_handle) dm_t CROSS APPLY sys.dm_exec_query_plan (dm_r.plan_handle) dm_qp WHERE dm_es.is_user_process = 1 GO You can change CROSS APPLY to OUTER APPLY if you want to see all the details which are omitted because of the plan cache. Let us analyze the result of the above query and see how it can be helpful to identify the query and the kind of wait type it creates. Click to Enlarage The above query will return various columns. There are various columns that provide very important details. e.g. wait_duration_ms – it indicates current wait for the query that executes at that point of time. wait_type – it indicates the current wait type for the query text – indicates the query text query_plan – when clicked on the same, it will display the query plans There are many other important information like CPU_time, memory_usage, and logical_reads, which can be read from the query as well. In future posts on this series, we will see how once identified wait type we can attempt to reduce the same. Read all the post in the Wait Types and Queue series. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: DMV, Pinal Dave, PostADay, SQL, SQL Authority, SQL DMV, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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