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  • DBA Best Practices - A Blog Series: Episode 1 - Backups

    - by Argenis
      This blog post is part of the DBA Best Practices series, on which various topics of concern for daily database operations are discussed. Your feedback and comments are very much welcome, so please drop by the comments section and be sure to leave your thoughts on the subject. Morning Coffee When I was a DBA, the first thing I did when I sat down at my desk at work was checking that all backups had completed successfully. It really was more of a ritual, since I had a dual system in place to check for backup completion: 1) the scheduled agent jobs to back up the databases were set to alert the NOC in failure, and 2) I had a script run from a central server every so often to check for any backup failures. Why the redundancy, you might ask. Well, for one I was once bitten by the fact that database mail doesn't work 100% of the time. Potential causes for failure include issues on the SMTP box that relays your server email, firewall problems, DNS issues, etc. And so to be sure that my backups completed fine, I needed to rely on a mechanism other than having the servers do the taking - I needed to interrogate the servers and ask each one if an issue had occurred. This is why I had a script run every so often. Some of you might have monitoring tools in place like Microsoft System Center Operations Manager (SCOM) or similar 3rd party products that would track all these things for you. But at that moment, we had no resort but to write our own Powershell scripts to do it. Now it goes without saying that if you don't have backups in place, you might as well find another career. Your most sacred job as a DBA is to protect the data from a disaster, and only properly safeguarded backups can offer you peace of mind here. "But, we have a cluster...we don't need backups" Sadly I've heard this line more than I would have liked to. You need to understand that a cluster is comprised of shared storage, and that is precisely your single point of failure. A cluster will protect you from an issue at the Operating System level, and also under an outage of any SQL-related service or dependent devices. But it will most definitely NOT protect you against corruption, nor will it protect you against somebody deleting data from a table - accidentally or otherwise. Backup, fine. How often do I take a backup? The answer to this is something you will hear frequently when working with databases: it depends. What does it depend on? For one, you need to understand how much data your business is willing to lose. This is what's called Recovery Point Objective, or RPO. If you don't know how much data your business is willing to lose, you need to have an honest and realistic conversation about data loss expectations with your customers, internal or external. From my experience, their first answer to the question "how much data loss can you withstand?" will be "zero". In that case, you will need to explain how zero data loss is very difficult and very costly to achieve, even in today's computing environments. Do you want to go ahead and take full backups of all your databases every hour, or even every day? Probably not, because of the impact that taking a full backup can have on a system. That's what differential and transaction log backups are for. Have I answered the question of how often to take a backup? No, and I did that on purpose. You need to think about how much time you have to recover from any event that requires you to restore your databases. This is what's called Recovery Time Objective. Again, if you go ask your customer how long of an outage they can withstand, at first you will get a completely unrealistic number - and that will be your starting point for discussing a solution that is cost effective. The point that I'm trying to get across is that you need to have a plan. This plan needs to be practiced, and tested. Like a football playbook, you need to rehearse the moves you'll perform when the time comes. How often is up to you, and the objective is that you feel better about yourself and the steps you need to follow when emergency strikes. A backup is nothing more than an untested restore Backups are files. Files are prone to corruption. Put those two together and realize how you feel about those backups sitting on that network drive. When was the last time you restored any of those? Restoring your backups on another box - that, by the way, doesn't have to match the specs of your production server - will give you two things: 1) peace of mind, because now you know that your backups are good and 2) a place to offload your consistency checks with DBCC CHECKDB or any of the other DBCC commands like CHECKTABLE or CHECKCATALOG. This is a great strategy for VLDBs that cannot withstand the additional load created by the consistency checks. If you choose to offload your consistency checks to another server though, be sure to run DBCC CHECKDB WITH PHYSICALONLY on the production server, and if you're using SQL Server 2008 R2 SP1 CU4 and above, be sure to enable traceflags 2562 and/or 2549, which will speed up the PHYSICALONLY checks further - you can read more about this enhancement here. Back to the "How Often" question for a second. If you have the disk, and the network latency, and the system resources to do so, why not backup the transaction log often? As in, every 5 minutes, or even less than that? There's not much downside to doing it, as you will have to clear the log with a backup sooner than later, lest you risk running out space on your tlog, or even your drive. The one drawback to this approach is that you will have more files to deal with at restore time, and processing each file will add a bit of extra time to the entire process. But it might be worth that time knowing that you minimized the amount of data lost. Again, test your plan to make sure that it matches your particular needs. Where to back up to? Network share? Locally? SAN volume? This is another topic where everybody has a favorite choice. So, I'll stick to mentioning what I like to do and what I consider to be the best practice in this regard. I like to backup to a SAN volume, i.e., a drive that actually lives in the SAN, and can be easily attached to another server in a pinch, saving you valuable time - you wouldn't need to restore files on the network (slow) or pull out drives out a dead server (been there, done that, it’s also slow!). The key is to have a copy of those backup files made quickly, and, if at all possible, to a remote target on a different datacenter - or even the cloud. There are plenty of solutions out there that can help you put such a solution together. That right there is the first step towards a practical Disaster Recovery plan. But there's much more to DR, and that's material for a different blog post in this series.

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  • The True Cost of a Solution

    - by D'Arcy Lussier
    I had a Twitter chat recently with someone suggesting Oracle and SQL Server were losing out to OSS (Open Source Software) in the enterprise due to their issues with scaling or being too generic (one size fits all). I challenged that a bit, as my experience with enterprise sized clients has been different – adverse to OSS but receptive to an established vendor. The response I got was: Found it easier to influence change by showing how X can’t solve our problems or X is extremely costly to scale. Money talks. I think this is definitely the right approach for anyone pitching an alternate or alien technology as part of a solution: identify the issue, identify the solution, then present pros and cons including a cost/benefit analysis. What can happen though is we get tunnel vision and don’t present a full view of the costs associated with a solution. An “Acura”te Example (I’m so clever…) This is my dream vehicle, a Crystal Black Pearl coloured Acura MDX with the SH-AWD package! We’re a family of 4 (5 if my daughters ever get their wish of adding a dog), and I’ve always wanted a luxury type of vehicle, so this is a perfect replacement in a few years when our Rav 4 has hit the 8 – 10 year mark. MSRP – $62,890 But as we all know, that’s not *really* the cost of the vehicle. There’s taxes and fees added on, there’s the extended warranty if I choose to purchase it, there’s the finance rate that needs to be factored in… MSRP –   $62,890 Taxes –      $7,546 Warranty - $2,500 SubTotal – $72,936 Finance Charge – $ 1094.04 Grand Total – $74,030 Well! Glad we did that exercise – we discovered an extra $11k added on to the MSRP! Well now we have our true price…or do we? Lifetime of the Vehicle I’m expecting to have this vehicle for 7 – 10 years. While the hard cost of the vehicle is known and dealt with, the costs to run and maintain the vehicle are on top of this. I did some research, and here’s what I’ve found: Fuel and Mileage Gas prices are high as it is for regular fuel, but getting into an MDX will require that I *only* purchase premium fuel, which comes at a premium price. I need to expect my bill at the pump to be higher. Comparing the MDX to my 2007 Rav4 also shows I’ll be gassing up more often. The Rav4 has a city MPG of 21, while the MDX plummets to 16! The MDX does have a bigger fuel tank though, so all in all the number of times I hit the pumps might even out. Still, I estimate I’ll be spending approximately $8000 – $10000 more on gas over a 10 year period than my current Rav4. Service Options Limited Although I have options with my Toyota here in Winnipeg (we have 4 Toyota dealerships), I do go to my original dealer for any service work. Still, I like the fact that I have options. However, there’s only one Acura dealership in all of Winnipeg! So if, for whatever reason, I’m not satisfied with the level of service I’m stuck. Non Warranty Service Work Also let’s not forget that there’s a bulk of work required every year that is *not* covered under warranty – oil changes, tire rotations, brake pads, etc. I expect I’ll need to get new tires at the 5 years mark as well, which can easily be $1200 – $1500 (I just paid $1000 for new tires for the Rav4 and we’re at the 5 year mark). Now these aren’t going to be *new* costs that I’m not used to from our existing vehicles, but they should still be factored in. I’d budget $500/year, or $5000 over the 10 years I’ll own the vehicle. Final Assessment So let’s re-assess the true cost of my dream MDX: MSRP                    $62,890 Taxes                       $7,546 Warranty                 $2,500 Finance Charge         $1094 Gas                        $10,000 Service Work            $5000 Grand Total           $89,030 So now I have a better idea of 10 year cost overall, and I’ve identified some concerns with local service availability. And there’s now much more to consider over the original $62,890 price tag. Tying This Back to Technology Solutions The process that we just went through is no different than what organizations do when considering implementing a new system, technology, or technology based solution, within their environments. It’s easy to tout the short term cost savings of particular product/platform/technology in a vacuum. But its when you consider the wider impact that the true cost comes into play. Let’s create a scenario: A company is not happy with its current data reporting suite. An employee suggests moving to an open source solution. The selling points are: - Because its open source its free - The organization would have access to the source code so they could alter it however they wished - It provided features not available with the current reporting suite At first this sounds great to the management and executive, but then they start asking some questions and uncover more information: - The OSS product is built on a technology not used anywhere within the organization - There are no vendors offering product support for the OSS product - The OSS product requires a specific server platform to operate on, one that’s not standard in the organization All of a sudden, the true cost of implementing this solution is starting to become clearer. The company might save money on licensing costs, but their training costs would increase significantly – developers would need to learn how to develop in the technology the OSS solution was built on, IT staff must learn how to set up and maintain a new server platform within their existing infrastructure, and if a problem was found there was no vendor to contact for support. The true cost of implementing a “free” OSS solution is actually spinning up a project to implement it within the organization – no small cost. And that’s just the short-term cost. Now the organization must ensure they maintain trained staff who can make changes to the OSS reporting solution and IT staff that will stay knowledgeable in the new server platform. If those skills are very niche, then higher labour costs could be incurred if those people are hard to find or if trained employees use that knowledge as leverage for higher pay. Maybe a vendor exists that will contract out support, but then there are those costs to consider as well. And let’s not forget end-user training – in our example, anyone that runs reports will need to be trained on how to use the new system. Here’s the Point We still tend to look at software in an “off the shelf” kind of way. It’s very easy to say “oh, this product is better than vendor x’s product – and its free because its OSS!” but the reality is that implementing any new technology within an organization has a cost regardless of the retail price of the product. Training, integration, support – these are real costs that impact an organization and span multiple departments. Whether you’re pitching an improved business process, a new system, or a new technology, you need to consider the bigger picture costs of implementation. What you define as success (in our example, having better reporting functionality) might not be what others define as success if implementing your solution causes them issues. A true enterprise solution needs to consider the entire enterprise.

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  • CodePlex Daily Summary for Sunday, September 29, 2013

    CodePlex Daily Summary for Sunday, September 29, 2013Popular ReleasesAudioWordsDownloader: AudioWordsDownloader 1.1 build 88: New features -------- list of words (mp3 files) is available upon typing when a download path is defined list of download paths is added paths history settings added Bug fixed ----- case mismatch in word search field fixed path not exist bug fixed when history has been used path, when filled from dialog, not stored refresh autocomplete list after path change word sought is deleted when path is changed at the end sought word list is deleted word list not refreshed download end...Activity Viewer 2012: Activity Viewer 2012 V 5.0.0.3: Planning to add new features: 1. Import/Export rules 2. Tabular mode multi servers connections.Tweetinvi a friendly Twitter C# API: Alpha 0.8.3.0: Version 0.8.3.0 emphasis on the FIlteredStream and ease how to manage Exceptions that can occur due to the network or any other issue you might encounter. Will be available through nuget the 29/09/2013. FilteredStream Features provided by the Twitter Stream API - Ability to track specific keywords - Ability to track specific users - Ability to track specific locations Additional features - Detect the reasons the tweet has been retrieved from the Filtered API. You have access to both the ma...AcDown?????: AcDown????? v4.5: ??●AcDown??????????、??、??、???????。????,????,?????????????????????????。???????????Acfun、????(Bilibili)、??、??、YouTube、??、???、??????、SF????、????????????。 ●??????AcPlay?????,??????、????????????????。 ● AcDown???????C#??,????.NET Framework 2.0??。?????"Acfun?????"。 ??v4.5 ???? AcPlay????????v3.5 ????????,???????????30% ?? ???????GoodManga.net???? ?? ?????????? ?? ??Acfun?????????? ??Bilibili??????????? ?????????flvcd???????? ??SfAcg????????????? ???????????? ???????????????? ????32...OfflineBrowser: Release v1.2: This release includes some multi-threading support, a better progress bar, more JavaScript fixes, and a help system. This release is also portable (can run with no issues from a flash drive).CtrlAltStudio Viewer: CtrlAltStudio Viewer 1.0.0.34288 Release: This release of the CtrlAltStudio Viewer includes the following significant features: Stereoscopic 3D display support. Based on Firestorm viewer 4.4.2 codebase. For more details, see the release notes linked to below. Release notes: http://ctrlaltstudio.com/viewer/release-notes/1-0-0-34288-release Support info: http://ctrlaltstudio.com/viewer/support Privacy policy: http://ctrlaltstudio.com/viewer/privacy Disclaimer: This software is not provided or supported by Linden Lab, the makers of ...CrmSvcUtil Generate Attribute Constants: Generate Attribute Constants (1.0.5018.28159): Built against version 5.0.15 of the CRM SDK Fixed issue where constant for primary key attribute was being duplicated in all entity classes Added ability to override base class for entity classesC# Intellisense for Notepad++: Release v1.0.6.0: Added support for classless scripts To avoid the DLLs getting locked by OS use MSI file for the installation.CS-Script for Notepad++: Release v1.0.6.0: Added support for classless scripts To avoid the DLLs getting locked by OS use MSI file for the installation.SimpleExcelReportMaker: Serm 0.02: SourceCode and SampleMagick.NET: Magick.NET 6.8.7.001: Magick.NET linked with ImageMagick 6.8.7.0. Breaking changes: - ToBitmap method of MagickImage returns a png instead of a bmp. - Changed the value for full transparency from 255(Q8)/65535(Q16) to 0. - MagickColor now uses floats instead of Byte/UInt16.Media Companion: Media Companion MC3.578b: With the feedback received over the renaming of Movie Folders, and files, there has been some refinement done. As well as I would like to introduce Blu-Ray movie folder support, for Pre-Frodo and Frodo onwards versions of XBMC. To start with, Context menu option for renaming movies, now has three sub options: Movie & Folder, Movie only & Folder only. The option Manual Movie Rename needs to be selected from Movie Preferences, but the autoscrape boxes do not need to be selected. Blu Ray Fo...WDTVHubGen - Adds Metadata, thumbnails and subtitles to WDTV Live Hubs: WDTVHubGen v2.1.3.api release: This is for the brave at heart, this is the maint release to update to the new movie api. please send feedback on fix requests.FFXIV Crafting Simulator: Crafting Simulator 2.3: - Major refactoring of the code behind. - Added a current durability and a current CP textbox.DNN CMS Platform: 07.01.02: Major HighlightsAdded the ability to manage the Vanity URL prefix Added the ability to filter members in the member directory by role Fixed issue where the user could inadvertently click the login button multiple times Fixed issues where core classes could not be used in out of process cache provider Fixed issue where profile visibility submenu was not displayed correctly Fixed issue where the member directory was broken when Convert URL to lowercase setting was enabled Fixed issu...Rawr: Rawr 5.4.1: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr Addon (NOT UPDATED YET FOR MOP)We now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including ba...Sample MVC4 EF Codefirst Architecture: RazMVCWebApp ver 1.1: Signal R sample is added.CODE Framework: 4.0.30923.0: See change notes in the documentation section for details on what's new. Note: If you download the class reference help file with, you have to right-click the file, pick "Properties", and then unblock the file, as many browsers flag the file as blocked during download (for security reasons) and thus hides all content.JayData -The unified data access library for JavaScript: JayData 1.3.2 - Indian Summer Edition: JayData is a unified data access library for JavaScript to CRUD + Query data from different sources like WebAPI, OData, MongoDB, WebSQL, SQLite, HTML5 localStorage, Facebook or YQL. The library can be integrated with KendoUI, Angular.js, Knockout.js or Sencha Touch 2 and can be used on Node.js as well. See it in action in this 6 minutes video KendoUI examples: JayData example site Examples for map integration JayData example site What's new in JayData 1.3.2 - Indian Summer Edition For detai...ZXing.Net: ZXing.Net 0.12.0.0: sync with rev. 2892 of the java version new PDF417 decoder improved Aztec decoder global speed improvements direct Kinect support for ColorImageFrame better Structured Append support many other small bug fixes and improvementsNew ProjectsCACHEDB: CLIENT-DATABASE || CLIENT_CACHEDB-DATABASEClassic WiX Burn Theme: A WiX Burn theme inspired by the classic WiX wizard user interface.CryptStr.Fody: A post-build weaver that encrypts literal strings in your .NET assemblies without breaking ClickOnce.Easy Code: A setting framework.EduSoft: This is a school eg.GameStuff: GameStuff is a library of Physics and Geometrics concepts for video game. Nekora Test Project: Nekora test projectPopCorn Console Game: Simple console gameRadioController: This project started from people installing Tablets in Mustangs. You would typically loose most control of the radio. This projects brings that back!Random searcher i pochodne: Wyszukiwarka plików multimedialnych i czego dusza zapragnie.SporkRandom: A .NET (C#, Visual Basic) interface for the true random number generator service of random.org

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  • DBA Best Practices - A Blog Series: Episode 1 - Backups

    - by Argenis
      This blog post is part of the DBA Best Practices series, on which various topics of concern for daily database operations are discussed. Your feedback and comments are very much welcome, so please drop by the comments section and be sure to leave your thoughts on the subject. Morning Coffee When I was a DBA, the first thing I did when I sat down at my desk at work was checking that all backups have completed successfully. It really was more of a ritual, since I had a dual system in place to check for backup completion: 1) the scheduled agent jobs to back up the databases were set to alert the NOC in failure, and 2) I had a script run from a central server every so often to check for any backup failures. Why the redundancy, you might ask. Well, for one I was once bitten by the fact that database mail doesn't work 100% of the time. Potential causes for failure include issues on the SMTP box that relays your server email, firewall problems, DNS issues, etc. And so to be sure that my backups completed fine, I needed to rely on a mechanism other than having the servers do the taking - I needed to interrogate the servers and ask each one if an issue had occurred. This is why I had a script run every so often. Some of you might have monitoring tools in place like Microsoft System Center Operations Manager (SCOM) or similar 3rd party products that would track all these things for you. But at that moment, we had no resort but to write our own Powershell scripts to do it. Now it goes without saying that if you don't have backups in place, you might as well find another career. Your most sacred job as a DBA is to protect the data from a disaster, and only properly safeguarded backups can offer you peace of mind here. "But, we have a cluster...we don't need backups" Sadly I've heard this line more than I would have liked to. You need to understand that a cluster is comprised of shared storage, and that is precisely your single point of failure. A cluster will protect you from an issue at the Operating System level, and also under an outage of any SQL-related service or dependent devices. But it will most definitely NOT protect you against corruption, nor will it protect you against somebody deleting data from a table - accidentally or otherwise. Backup, fine. How often do I take a backup? The answer to this is something you will hear frequently when working with databases: it depends. What does it depend on? For one, you need to understand how much data your business is willing to lose. This is what's called Recovery Point Objective, or RPO. If you don't know how much data your business is willing to lose, you need to have an honest and realistic conversation about data loss expectations with your customers, internal or external. From my experience, their first answer to the question "how much data loss can you withstand?" will be "zero". In that case, you will need to explain how zero data loss is very difficult and very costly to achieve, even in today's computing environments. Do you want to go ahead and take full backups of all your databases every hour, or even every day? Probably not, because of the impact that taking a full backup can have on a system. That's what differential and transaction log backups are for. Have I answered the question of how often to take a backup? No, and I did that on purpose. You need to think about how much time you have to recover from any event that requires you to restore your databases. This is what's called Recovery Time Objective. Again, if you go ask your customer how long of an outage they can withstand, at first you will get a completely unrealistic number - and that will be your starting point for discussing a solution that is cost effective. The point that I'm trying to get across is that you need to have a plan. This plan needs to be practiced, and tested. Like a football playbook, you need to rehearse the moves you'll perform when the time comes. How often is up to you, and the objective is that you feel better about yourself and the steps you need to follow when emergency strikes. A backup is nothing more than an untested restore Backups are files. Files are prone to corruption. Put those two together and realize how you feel about those backups sitting on that network drive. When was the last time you restored any of those? Restoring your backups on another box - that, by the way, doesn't have to match the specs of your production server - will give you two things: 1) peace of mind, because now you know that your backups are good and 2) a place to offload your consistency checks with DBCC CHECKDB or any of the other DBCC commands like CHECKTABLE or CHECKCATALOG. This is a great strategy for VLDBs that cannot withstand the additional load created by the consistency checks. If you choose to offload your consistency checks to another server though, be sure to run DBCC CHECKDB WITH PHYSICALONLY on the production server, and if you're using SQL Server 2008 R2 SP1 CU4 and above, be sure to enable traceflags 2562 and/or 2549, which will speed up the PHYSICALONLY checks further - you can read more about this enhancement here. Back to the "How Often" question for a second. If you have the disk, and the network latency, and the system resources to do so, why not backup the transaction log often? As in, every 5 minutes, or even less than that? There's not much downside to doing it, as you will have to clear the log with a backup sooner than later, lest you risk running out space on your tlog, or even your drive. The one drawback to this approach is that you will have more files to deal with at restore time, and processing each file will add a bit of extra time to the entire process. But it might be worth that time knowing that you minimized the amount of data lost. Again, test your plan to make sure that it matches your particular needs. Where to back up to? Network share? Locally? SAN volume? This is another topic where everybody has a favorite choice. So, I'll stick to mentioning what I like to do and what I consider to be the best practice in this regard. I like to backup to a SAN volume, i.e., a drive that actually lives in the SAN, and can be easily attached to another server in a pinch, saving you valuable time - you wouldn't need to restore files on the network (slow) or pull out drives out a dead server (been there, done that, it’s also slow!). The key is to have a copy of those backup files made quickly, and, if at all possible, to a remote target on a different datacenter - or even the cloud. There are plenty of solutions out there that can help you put such a solution together. That right there is the first step towards a practical Disaster Recovery plan. But there's much more to DR, and that's material for a different blog post in this series.

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  • General Policies and Procedures for Maintaining the Value of Data Assets

    Here is a general list for policies and procedures regarding maintaining the value of data assets. Data Backup Policies and Procedures Backups are very important when dealing with data because there is always the chance of losing data due to faulty hardware or a user activity. So the need for a strategic backup system should be mandatory for all companies. This being said, in the real world some companies that I have worked for do not really have a good data backup plan. Typically when companies tend to take this kind of approach in data backups usually the data is not really recoverable.  Unfortunately when companies do not regularly test their backup plans they get a false sense of security because they think that they are covered. However, I can tell you from personal and professional experience that a backup plan/system is never fully implemented until it is regularly tested prior to the time when it actually needs to be used. Disaster Recovery Plan Expanding on Backup Policies and Procedures, a company needs to also have a disaster recovery plan in order to protect its data in case of a catastrophic disaster.  Disaster recovery plans typically encompass how to restore all of a company’s data and infrastructure back to a restored operational status.  Most Disaster recovery plans also include time estimates on how long each step of the disaster recovery plan should take to be executed.  It is important to note that disaster recovery plans are never fully implemented until they have been tested just like backup plans. Disaster recovery plans should be tested regularly so that the business can be confident in not losing any or minimal data due to a catastrophic disaster. Firewall Policies and Content Filters One way companies can protect their data is by using a firewall to separate their internal network from the outside. Firewalls allow for enabling or disabling network access as data passes through it by applying various defined restrictions. Furthermore firewalls can also be used to prevent access from the internal network to the outside by these same factors. Common Firewall Restrictions Destination/Sender IP Address Destination/Sender Host Names Domain Names Network Ports Companies can also desire to restrict what their network user’s view on the internet through things like content filters. Content filters allow a company to track what webpages a person has accessed and can also restrict user’s access based on established rules set up in the content filter. This device and/or software can block access to domains or specific URLs based on a few factors. Common Content Filter Criteria Known malicious sites Specific Page Content Page Content Theme  Anti-Virus/Mal-ware Polices Fortunately, most companies utilize antivirus programs on all computers and servers for good reason, virus have been known to do the following: Corrupt/Invalidate Data, Destroy Data, and Steal Data. Anti-Virus applications are a great way to prevent any malicious application from being able to gain access to a company’s data.  However, anti-virus programs must be constantly updated because new viruses are always being created, and the anti-virus vendors need to distribute updates to their applications so that they can catch and remove them. Data Validation Policies and Procedures Data validation is very important to ensure that only accurate information is stored. The existence of invalid data can cause major problems when businesses attempt to use data for knowledge based decisions and for performance reporting. Data Scrubbing Policies and Procedures Data scrubbing is valuable to companies in one of two ways. The first can be used to clean data prior to being analyzed for report generation. The second is that it allows companies to remove things like personally Identifiable information from its data prior to transmit it between multiple environments or if the information is sent to an external location. An example of this can be seen with medical records in regards to HIPPA laws that prohibit the storage of specific personal and medical information. Additionally, I have professionally run in to a scenario where the Canadian government does not allow any Canadian’s personal information to be stored on a server not located in Canada. Encryption Practices The use of encryption is very valuable when a company needs to any personal information. This allows users with the appropriated access levels to view or confirm the existence or accuracy of data within a system by either decrypting the information or encrypting a piece of data and comparing it to the stored version.  Additionally, if for some unforeseen reason the data got in to the wrong hands then they would have to first decrypt the data before they could even be able to read it. Encryption just adds and additional layer of protection around data itself. Standard Normalization Practices The use of standard data normalization practices is very important when dealing with data because it can prevent allot of potential issues by eliminating the potential for unnecessary data duplication. Issues caused by data duplication include excess use of data storage, increased chance for invalidated data, and over use of data processing. Network and Database Security/Access Policies Every company has some form of network/data access policy even if they have none. These policies help secure data from being seen by inappropriate users along with preventing the data from being updated or deleted by users. In addition, without a good security policy there is a large potential for data to be corrupted by unassuming users or even stolen. Data Storage Policies Data storage polices are very important depending on how they are implemented especially when a company is trying to utilize them in conjunction with other policies like Data Backups. I have worked at companies where all network user folders are constantly backed up, and if a user wanted to ensure the existence of a piece of data in the form of a file then they had to store that file in their network folder. Conversely, I have also worked in places where when a user logs on or off of the network there entire user profile is backed up. Training Policies One of the biggest ways to prevent data loss and ensure that data will remain a company asset is through training. The practice of properly train employees on how to work with in systems that access data is crucial when trying to ensure a company’s data will remain an asset. Users need to be trained on how to manipulate a company’s data in order to perform their tasks to reduce the chances of invalidating data.

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  • Wireless networks are not detected at start up in Ubuntu 12.04

    - by Kanhaiya Mishra
    I have recently (three four days ago) installed Ubuntu 12.04 via windows installer i.e. wubi.exe. After the installation completed wireless and Ethernet were both working well. But after restart wireless networks didn't show up while in the network manager both networking and wireless were enabled. Though sometimes after boot it did show the networks available but very rarely. So I went through various posts regarding wireless issues in Ubuntu 12.04 and tried so many things but ended up in nothing satisfactory. I have Broadcom 4313 LAN network controller and brcmsmac driver. Then relying on some suggestions I tried to install bcm-wl driver but couldn't install due to some error in jockeyl.log file. Then i tried fresh installation of the same driver but still could resolve the startup issues with wireless. Then again I reinstalled Ubuntu inside windows using wubi installer. This time again same problem occurred after boot. But this time I successfully installed wl driver before disturbing file-system files of Ubuntu. But again the same issue. This time I noticed some new things: If I inserted Ethernet/LAN cable before startup then wireless networks are available and of course LAN(wired) networks also work. but if i don't plug in cable before startup and then plug it after startup then it didn't detect Ethernet network neither wireless. So I haven't noticed it before that LAN along with wifi also doesn't work after startup. But if i suspend the session and make it sleep and again login then it worked. I tried it every time that WLAN worked perfectly. But still i m unable to resolve that startup problem. Each time i boot first I have to suspend it once then only networks are available. It irritates me each time i reboot/boot my lappy. So please help out of this problem. Any ideas/help regarding this issue would be highly appreciated. Some of the commands that i run gave following results: # lspci 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 12) 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 12) 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) 00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06) 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06) 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06) 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 06) 00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 06) 00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6) 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 06) 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 06) 00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06) 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 06) 03:00.0 Network controller: Broadcom Corporation BCM4313 802.11b/g/n Wireless LAN Controller (rev 01) 04:00.0 Ethernet controller: Atheros Communications Inc. AR8152 v1.1 Fast Ethernet (rev c1) ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02) ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02) ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02) ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02) ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02) ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02) # sudo lshw -C network *-network description: Wireless interface product: BCM4313 802.11b/g/n Wireless LAN Controller vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: eth1 version: 01 serial: 70:f1:a1:49:b6:ab width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=wl0 driverversion=5.100.82.38 ip=192.168.1.7 latency=0 multicast=yes wireless=IEEE 802.11 resources: irq:17 memory:f0500000-f0503fff *-network description: Ethernet interface product: AR8152 v1.1 Fast Ethernet vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:04:00.0 logical name: eth0 version: c1 serial: b8:ac:6f:6b:f7:4a capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.0-NAPI firmware=N/A latency=0 link=no multicast=yes port=twisted pair resources: irq:44 memory:f0400000-f043ffff ioport:2000(size=128) # lsmod | grep wl wl 2568210 0 lib80211 14381 2 lib80211_crypt_tkip,wl # sudo iwlist eth1 scanning eth1 Scan completed : Cell 01 - Address: 30:46:9A:85:DA:9A ESSID:"BH DASHIR 2" Mode:Managed Frequency:2.462 GHz (Channel 11) Quality:4/5 Signal level:-60 dBm Noise level:-98 dBm IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : CCMP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK IE: Unknown: DD7F0050F204104A00011010440001021041000100103B000103104700109AFE7D908F8E2D381860668BA2E8D8771021000D4E4554474541522C20496E632E10230009574752363134763130102400095747523631347631301042000538333235381054000800060050F204000110110009574752363134763130100800020084 Encryption key:on Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s 24 Mb/s; 36 Mb/s; 54 Mb/s; 6 Mb/s; 9 Mb/s 12 Mb/s; 48 Mb/s Cell 02 - Address: C0:3F:0E:EB:45:14 ESSID:"BH DASHIR 3" Mode:Managed Frequency:2.462 GHz (Channel 11) Quality:2/5 Signal level:-71 dBm Noise level:-98 dBm IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : CCMP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK IE: Unknown: DD7F0050F204104A00011010440001021041000100103B00010310470010F3C9BBE499D140540F530E7EBEDE2F671021000D4E4554474541522C20496E632E10230009574752363134763130102400095747523631347631301042000538333235381054000800060050F204000110110009574752363134763130100800020084 Encryption key:on Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s 24 Mb/s; 36 Mb/s; 54 Mb/s; 6 Mb/s; 9 Mb/s 12 Mb/s; 48 Mb/s Cell 03 - Address: A0:21:B7:A8:2F:C0 ESSID:"BH DASHIR 4" Mode:Managed Frequency:2.422 GHz (Channel 3) Quality:1/5 Signal level:-86 dBm Noise level:-98 dBm IE: IEEE 802.11i/WPA2 Version 1 Group Cipher : CCMP Pairwise Ciphers (1) : CCMP Authentication Suites (1) : PSK IE: Unknown: DD8B0050F204104A0001101044000102103B0001031047001000000000000010000000A021B7A82FC01021000D4E6574676561722C20496E632E10230009574E523130303076321024000456324831104200046E6F6E651054000800060050F20400011011001B574E5231303030763228576972656C6573732041502D322E344729100800020086103C000103 Encryption key:on Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s; 36 Mb/s 48 Mb/s; 54 Mb/s

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  • Delight and Excite

    - by Applications User Experience
    Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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  • SOA Implementation Challenges

    Why do companies think that if they put up a web service that they are doing Service-Oriented Architecture (SOA)? Unfortunately, the IT and business world love to run on the latest hype or buzz words of which very few even understand the meaning. One of the largest issues companies have today as they consider going down the path of SOA, is the lack of knowledge regarding the architectural style and the over usage of the term SOA. So how do we solve this issue?I am sure most of you are thinking by now that you know what SOA is because you developed a few web services.  Isn’t that SOA, right? No, that is not SOA, but instead Just Another Web Service (JAWS). For us to better understand what SOA is let’s look at a few definitions.Douglas K. Bary defines service-oriented architecture as a collection of services. These services are enabled to communicate with each other in order to pass data or coordinating some activity with other services.If you look at this definition closely you will notice that Bary states that services communicate with each other. Let us compare this statement with my first statement regarding companies that claim to be doing SOA when they have just a collection of web services. In order for these web services to for an SOA application they need to be interdependent on one another forming some sort of architectural hierarchy. Just because a company has a few web services does not mean that they are all interconnected.SearchSOA from TechTarget.com states that SOA defines how two computing entities work collectively to enable one entity to perform a unit of work on behalf of another. Once again, just because a company has a few web services does not guarantee that they are even working together let alone if they are performing work for each other.SearchSOA also points out service interactions should be self-contained and loosely-coupled so that all interactions operate independent of each other.Of all the definitions regarding SOA Thomas Erl’s seems to shed the most light on this concept. He states that “SOA establishes an architectural model that aims to enhance the efficiency, agility, and productivity of an enterprise by positioning services as the primary means through which solution logic is represented in support of the realization of the strategic goals associated with service-oriented computing.” (Erl, 2011) Once again this definition proves that a collection of web services does not mean that a company is doing SOA. However, it does mean that a company has a collection of web services, and that is it.In order for a company to start to go down the path of SOA, they must take  a hard look at their existing business process while abstracting away any technology so that they can define what is they really want to accomplish. Once a company has done this, they can begin to factor out common sub business process like credit card process, user authentication or system notifications in to small components that can be built independent of each other and then reassembled to form new and dynamic services that are loosely coupled and agile in that they can change as a business grows.Another key pitfall of companies doing SOA is the fact that they let vendors drive their architecture. Why do companies do this? Vendors’ do not hold your company’s success as their top priority; in fact they hold their own success as their top priority by selling you as much stuff as you are willing to buy. In my experience companies tend to strive for the maximum amount of benefits with a minimal amount of cost. Does anyone else see any conflicts between this and the driving force behind vendors.Mike Kavis recommends in an article written in CIO.com that companies need to figure out what they need before they talk to a vendor or at least have some idea of what they need. It is important to thoroughly evaluate each vendor and watch them perform a live demo of their system so that you as the company fully understand what kind of product or service the vendor is actually offering. In addition, do research on each vendor that you are considering, check out blog posts, online reviews, and any information you can find on the vendor through various search engines.Finally he recommends companies to verify any recommendations supplied by a vendor. From personal experience this is very important. I can remember when the company I worked for purchased a $200,000 add-on to their phone system that never actually worked as it was intended. In fact, just after my departure from the company started the process of attempting to get their money back from the vendor. This potentially could have been avoided if the company had done the research before selecting this vendor to ensure that their product and vendor would live up to their claims. I know that some SOA vendor offer free training regarding SOA because they know that there are a lot of misconceptions about the topic. Superficially this is a great thing for companies to take part in especially if the company is starting to implement SOA architecture and are still unsure about some topics or are looking for some guidance regarding the topic. However beware that some companies will focus on their product line only regarding the training. As an example, InfoWorld.com claims that companies providing deep seminars disguised as training, focusing more about ESBs and SOA governance technology, and less on how to approach and solve the architectural issues of the attendees.In short, it is important to remember that we as software professionals are responsible for guiding a business’s technology sections should be well informed and fully understand any new concepts that may be considered for implementation. As I have demonstrated already a company that has a few web services does not mean that they are doing SOA.  Additionally, we must not let the new buzz word of the day drive our technology, but instead our technology decisions should be driven from research and proven experience. Finally, it is important to rely on vendors when necessary, however, always take what they say with a grain of salt while cross checking any claims that they may make because we have to live with the aftermath of a system after the vendors are gone.   References: Barry, D. K. (2011). Service-oriented architecture (SOA) definition. Retrieved 12 12, 2011, from Service-Architecture.com: http://www.service-architecture.com/web-services/articles/service-oriented_architecture_soa_definition.html Connell, B. (2003, 9). service-oriented architecture (SOA). Retrieved 12 12, 2011, from SearchSOA: http://searchsoa.techtarget.com/definition/service-oriented-architecture Erl, T. (2011, 12 12). Service-Oriented Architecture. Retrieved 12 12, 2011, from WhatIsSOA: http://www.whatissoa.com/p10.php InfoWorld. (2008, 6 1). Should you get your SOA knowledge from SOA vendors? . Retrieved 12 12, 2011, from InfoWorld.com: http://www.infoworld.com/d/architecture/should-you-get-your-soa-knowledge-soa-vendors-453 Kavis, M. (2008, 6 18). Top 10 Reasons Why People are Making SOA Fail. Retrieved 12 13, 2011, from CIO.com: http://www.cio.com/article/438413/Top_10_Reasons_Why_People_are_Making_SOA_Fail?page=5&taxonomyId=3016  

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  • mget: filename.xlsx: file already existst and xfer:clobber is unset

    - by Chris
    I am getting this: mget: filename.xlsx: file already existst and xfer:clobber is unset error when I try to download the contents of my ftp server. Basically it is setup using cygwin. We recently upgraded the server where all of the data is downloaded to on a set schedule. The old server was Windows server 2003, and the new server is windows server 2008. I am having issues when I try to download a file that is already in the folder. The client never changes the file name, so when we go to download it from the server we get that error. Is there anything i can put in the batch files, or something for it to just force it to replace that file? Thanks in advance

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  • Perforce: File tampered with after resolve - edit or revert

    - by fbrereto
    I'm doing an integration in Perforce and am being met with the following: p4 integrate -1 -d -i -t -r -b my_branchspec //Foo/file.txt#6 - integrate from //Bar/file.txt#6 p4 resolve -am /Foo/file.txt - merging //Bar/file.txt#6 /Foo/file.txt tampered with before resolve - edit or revert. It seems no matter what I do, I am unable to make this issue go away: the next forward integration will show a similar message. The file is a text file. I can confirm that the MD5 hash for both files before the integration takes place is the same. What other issues might be going on with this file that I can resolve to fix this nagging message?

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  • HTTP Error 403.18 - Forbidden - asp.net mvc web api

    - by CoffeeCode
    I have deployed the default asp.net mvc 4 web api project to my windows server 2008 RC and am experiensing some issues with calling the web api actions. I'm quite new in the server/iis configuration part. I can open the home page, but the API part doesnt work. I'm getting such an error: HTTP Error 403.18 - Forbidden The specified request cannot be processed in the application pool that is configured for this resource on the Web server Module IIS Web Core Notification BeginRequest Handler StaticFile Error Code 0x00000000 Requested URL http://server.com:80/index.php?p=MvcApplication2_deploy/api/values/ Physical Path C:\Inetpub\vhosts\server.com\Webservice\index.php Logon Method Not yet determined Logon User Not yet determined I have checked Url Rewrite it is empty, have disabled WebDAV and also checked the Handler Mappings every thing seems to be ok there. Could any one give me some hints what could be wrong? Thanks!!!

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  • DirectAccess client can't connect

    - by odd parity
    I've set up a DirectAccess server on Windows Server 2012 at my workplace. I'm using a Windows 8 Enterprise client to connect to it. It works fine over a mobile connection, but it fails when connecting from home. I've ruled out the firewall/router as the culprit as the issues persist when connecting the laptop directly to the cable modem. I'm not sure where to begin to debug this, does anyone have any pointers? Both Teredo and IPHTTPS interfaces are up (although as the server is behind a NAT and we only have 1 public IP I understand that IPHTTPS is the only protocol that will be used). The IPHTTPS tunnel also seems to be connected: netsh interface httpstunnel show interfaces Interface IPHTTPSInterface (Group Policy) Parameters ------------------------------------------------------------ Role : client URL : https://redacted:443/IPHTTPS Last Error Code : 0x0 Interface Status : IPHTTPS interface active however the DirectAccess link can't be activated - get-daconnectionstatus cycles between Status : Error Substatus : CouldNotContactDirectAccessServer and Status : Error Substatus : RemoteNetworkAuthenticationFailure Any suggestions on how to attack this are appreciated!

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  • Boot from USB on MediaSmart EX485

    - by Matt Hanson
    I have an HP MediaSmart EX485. I'm attempting to install Vail on it with a USB flash drive and this guide: http://www.mediasmartserver.net/2010/04/26/how-to-install-windows-home-server-vail-on-the-hp-mediasmart-server/. I'm having issues getting the server to boot from the USB flash drive. The MediaSmart itself being headless doesn't help matters. The flash drive has an LED on it for disk activity, and I'm able to see that it's detected when the server is powered on, but it's definitely not booting from it. Any ideas?

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  • Office 2007 Setup prompts for PptLR.cab

    - by kamleshrao
    While running Office 2007 Ultimate Setup on Windows 7 box, I get this error message - "Setup cannot find PowerPoint.en-us\PptLR.cab". This file is very much present in the setup folder. It gives me an option to choose the correct path of this file, but when I browse and navigate to the folder containing this file, it doesn't show me the CAB file for selection. I tried installing both from DVD and also running setup from hard disk location. The same setup media was used earlier for installation on Vista without any issues!

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  • Dell Optiplex 980 vs. Dell Studio XPS 9000?

    - by Dave
    My company is allowing me to upgrade to either the XPS 9000 or the Optiplex 980. I haven't bought an Optiplex in over a decade, and the only thing I can remember is that the Optiplex is really meant for corporate IT environments, and we're not even close being large enough to have IT issues. I think the components might be of higher quality as well, like the motherboard and power supply. The XPS 9000 is about $150 cheaper than the Optiplex, but the Optiplex has 4GB more RAM, a 2nd video card, and an extra year of service. Seems like the Optiplex is a better deal overall, but since I haven't ever used one, I wanted to see what everyone else here thought.

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  • Why does ssh hang after "debug1: loaded 3 keys"

    - by James Moore
    Trying to log in to an Amazon EC2 instance running Ubuntu 10.04.1. I can log in just fine, no issues. A different user, coming from a different network just gets this: OpenSSH_4.3p2, OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008 debug1: Reading configuration data /etc/ssh/ssh_config debug1: Applying options for * debug1: Connecting to xxxx [xxxx] port 80. debug1: Connection established. debug1: identity file /.ssh/identity type -1 debug1: identity file /.ssh/id_rsa type -1 debug1: identity file /.ssh/id_dsa type -1 debug1: loaded 3 keys And then it hangs. We've tried running sshd on port 22 and port 80 I'm guessing that it's not a firewall problem since the verbose output reports that the connection is established. I don't see anything in /var/log/auth.log when the failing user connects. I do see entries when I log in successfully.

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  • "Outlook must be online or connected to complete this action" windows XP, outlook 2007, connect to e

    - by bob franklin smith harriet
    Hey, I can't connect to an exchange server using windows XP and outlook 2007, using the "connect anywhere over HTTP" process, it has been working until recently and the user reports no recent changes to his environment. The error is "Outlook must be online or connected to complete this action" It will prompt me for the username and password which I can enter, then it will give the errorm however this only happens when I delete the account and enter all details for the excahnge server again. The client computer that is unable to connect using outlook can connect to the HTTPS mail service and login send/receive fine. Nobody else has reported issues. making a test environment with a clean install of XP and outlook 2007 gives the same error, but using windows 7 and outlook 2007 connects perfectly fine everytime. I also removed all passwords using control keymgr.dll which didnt help. Any assistance or ideas would be appreciated, at this point nothing I've tried from technet or google works <_<

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  • visio 2010 with office 2010 prerelease version install error

    - by antony.trupe
    I installed Microsoft Office Professional Plus 2010 Beta. When I attempt to install Visio Premium 2010 Beta, I get the following error. Setup is unable to proceed because of the following errors: Microsoft Office 2010 does not support upgrading from a prerelease version of Microsoft Office 2010. You must first uninstall any prerelease versions of Microsoft Office 2010 products and associated technologies. Correct the issues listed above and re-run setup. Here's the list of Microsoft products I currently have installed: Microsoft Forefront Client Security Antimalware Service(1.5.1981.0) Microsoft Forefront Client Security State Assessment Service(1.0.1725.0) Microsoft Office Professional Plus 2010(14.0.4763.1000) Microsoft WSE 3.0 Runtime(3.0.5305.0)

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  • How to remove Analog and Webalizer from my WHM?

    - by GaVrA
    Hello! Really simple question, we had some issues analog, and decided to turn it off since noone is using it. Now, in "Statistics Software Configuration" page in WHM we have disabled all statistics software, but we want to completely remove every trace of analog and webalizer. We have logs for about 2 years in them, but, like i said, we never used them(using google analytics) so why leaving something that have a lot of data if we are not gonna use it... So how to remove analog and webalizer from whm and how to prune every data they generated? Thanks!

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  • Windows 2008 R2 DHCP server not responding to DHCP discover

    - by MartinSteel
    I've got two Windows 2008 Enterprise R2 servers both running DNS and DHCP called cod & lobster. DHCP is setup using the split scope option introduced with 2008 R2, whereby both servers should respond with the first response providing the lease. Setup is as follows: Cod - IP: 192.168.0.231 - Pool: 192.168.0.101 - 192.168.0.179, exclusion for 160-179. - Response Delay: 0ms - Authorised in Active Directory (Re-authorised to confirm) - Windows firewall disabled while testing Lobster - IP: 192.168.0.232 - Pool: 192.168.0.101 - 192.168.0.179, exclusion for 101-159. - Response Delay: 1000ms - Authorised in Active Directory All DHCP leases to clients are currently being issues by Lobster rather than Cod. Packet captures with Wireshark show the following (all to broadcast address): Client - DHCP Discover Lobster - DHCP Offer (after 1s delay) Client - DHCP Request Lobster - DHCP Ack Client - DHCP Inform From my setup with two servers I'd expect to see a DHCP Offer coming from Cod almost immediately after the DHCP Discover. Does anybody have any idea what would prevent the DHCP Server responding to the discover?

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  • Snow Leopard and SonicWall NetExtender VPN?

    - by Hank Gay
    I recently upgraded from Leopard to Snow Leopard, and now I'm having strange issues with a previously working NetExtender. After debugging a "can't read/execute /etc/ppp/peers" problem (since /etc/ppp didn't exist) and following the advice on the Apple support forums (I tried a clean install, and sudo chmod u+s /usr/sbin/pppd had no effect), I'm getting this error: Connected. Logging in... Login successful. Using SSL Encryption Cipher 'DHE-RSA-AES256-SHA' Using new PPP frame encoding mechanism SSL-VPN logging out... FATAL: An error was detected in processing the options given, such as two mutually exclusive options being used. (2) SSL-VPN connection is terminated. Thanks for any help.

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  • Project Server 2010 Beta - can't connect Project client to projects hosted on server

    - by Chris W
    We have a Project 2010 Beta installed on SharePoint 2010 Beta as test set-up whilst we wait for the release versions. Whilst the installation seemed to complete without any issues we're unable to open any projects within the Project 2010 client app. Project pops up an error 'Could not retrieve server initialization data'. My local event logs list some errors from MSSOAP that simply state an unanticipated error occurred during the processing of the request. The server doesn't log any errors. The Sharepoint set up is a farm containing 3 SharePoint servers. I log in to server 'PORTAL' but the Project Server stuff is configured to run on one of the other SharePoint boxes. I presume others have managed to get this working - has anyone got any ideas as to what could be wrong. Everything is patched correctly as far as I can tell.

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  • WinSat command line closes too fast

    - by Rob Cowell
    I'm trying to do some analysis under Windows 7 as to why I can't get a Windows Experience Index (WEI) rating due to disk issues. To this end, I'm trying to run winsat from the command line with :- winsat disk -seq -read -drive c and winsat disk -ran -write -n 2 but the command window is closing too quickly to be able to read the results. I've tried opening a seperate cmd window to run it in but it still insists on launching its own window to run in, closing straight away. Any idea how I can see the output?

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  • Windows 7 Drivers for Hp Tx2000 tablet Pc

    - by iceman
    Has anyone tried the new tablet features of windows 7 on the Hp tablet TX2001au : http://h10025.www1.hp.com/ewfrf/wc/product?product=3653674&lc=en&dlc=&cc=us&lang=&softwareitem=ob-77258-1&dest_page=product&os=4062 ? Hp has only Vista drivers and no Windows 7 drivers yet : link and link The main issues after installing Windows 7 is that the graphics card (Nvidia GeForce Go 6150) and the coprocessor are not detected.The latest 191.07 GeForce/ION Driver installer says that it cannot find any compatible hardware by the way, i still haven't been able to get Xp running on this . The Nvidia GeForce Go 6150 driver seems to be customized by HP !! If you install the laptopvideo2go.com/ drivers on Xp(after MS nags that it can't verify the publisher of the driver) , it shows the blue screen of death. Is there a way to debug the BSOD ?

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  • Intel RST crashing! IAStorUI unstable in win 8.1

    - by user269549
    I have a Z87E-ITX Asrock mobo. Using a new 64G Corsair SSD as cache and a new Western Digi Black Scorpion 750G 2.5" drive. Using windows 8.1. Latest software or not, I can't open Intel RST software without it saying IAStorUI has stopped working. A problem caused the program to stop working correctly blah blah. I have had some issues recently with Robotic sounds causing fps drops etc but found it was the HDD. After a standard windows scan and fix (& update to win 8.1) I haven't been able to open Intel RST. I thought maybe I should try to look for an SSD cache drive checker but as it doesn't show up as a drive, I'm unsure how any program can scan it.

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