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  • MORE on Oracle CRM and the Apple iPad

    - by divya.malik
      Our announcement last week regarding Oracle CRM’s support of the new Apple iPad  has been very well received. I have been watching with glee, the numbers of our demo video downloads move up every day. We now have an updated video which I hope you have all got to see. Click here for the new video. We also got some good coverage on this announcement and lots of positive tweets. Thank you!. Here are just a couple of stories: Oracle Announces Siebel CRM Support for the iPad-                              TMCnet.com, Madhubanti Rudra #10c Oracle Announces CRM Support For iPad-                                          CMSWire, David Roe Finally, a few of you also had asked for more details on this integration, here is the new white paper.

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  • HYUNDAI @ Oracle Open World 2012 General Session (GEN9449): Engineered Systems - From Vision to Game-Changing Results

    - by Sanjeev Sharma
     Why do data centers still demand an “assembly required” approach? This necessity  proves costly and complex, forces customers to deal with a wide range of vendors  for each  application, and fails to deliver performance optimization for application and data  workloads.  Oracle believes that systems (just like automobiles) should be designed and engineered “at the  factory” with the goal of reducing customers’ costs and complexity and delivering extreme performance, reliability, availability, and simplicity with a higher degree of automation. Hyundai Motor Company was founded in 1967 and since then has become a global brand in the automotive industry. Hyundai Motor Company’s was looking for a solution to manage its intellectual capital by capturing and facilitating re-use of knowledge of its thousands of employees. To achieve this Hyundai Motor Company set out to build a centralized document management platform that will allow its 30,000 knowledge workers to collaborate by sharing documents in a secure manner, anytime, anywhere. Furthermore this new knowledge management platform would bring about significant improvements in employee productivity.  Hear senior business leaders from Hyundai speak about the role and benefits of running their knowledge management platform on the Oracle family of engineered systems at the following general session at Oracle Open World 2012: Session: GEN9499 - General Session: Engineered Systems—From Vision to Game-Changing Results Date: Monday, 1 Oct, 2012Time: 1:45 pm - 2:45 pm (PST)Venue: Moscone West (2002 / 2004)

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  • ATG Live Webcast June 28: Scrambling Sensitive Data in EBS 12 Cloned Environments

    - by BillSawyer
    Securing the Oracle E-Business Suite includes protecting the underlying E-Business data in production and non-production databases.  While steps can be taken to provide a secure configuration to limit EBS access, a better approach to protecting non-production data is simply to scramble (mask) the data in the non-production copy.   The Oracle E-Business Suite Template for Data Masking Pack can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers. The Oracle E-Business Suite Template for Data Masking Pack is applied to a non-production environment with the Enterprise Manager Grid Control Data Masking Pack.  When applied, the Oracle E-Business Suite Template for Data Masking Pack will create an irreversibly scrambled version of your production database for development and testing. This ATG Live Webcast is your chance to come learn about the Oracle E-Business Suite Release 12.1.3 Template for Data Masking Pack from the experts. Oracle E-Business Suite Release 12.1.3 Template for Data Masking The agenda for the Oracle E-Business Suite Template for Data Masking Pack webcast includes the following topics: What does data masking do in E-Business Suite environments? De-identify the data Mask sensitive data Maintain data validity How can EBS customers use data masking? References Join Eric Bing, Senior Director and Elke Phelps, Senior Principal Product Manager, as they discusses the Oracle E-Business Suite Template for Data Masking Pack.Date:                  Thursday, June 28, 2012Time:                 8:00AM Pacific Standard TimePresenters:     Eric Bing, Senior Director                           Elke Phelps, Senior Principal Product ManagerWebcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              100865To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  599097152If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here.If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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  • Privacy Protection in Oracle IRM 11g

    - by martin.abrahams
    Another innovation in Oracle IRM 11g is an in-built privacy policy challenge. By design, one of the many things that Oracle IRM does, of course, is collect audit information about how and where sealed documents are being used - user names, machine identifiers and so on. Many customers consider that this has privacy implications that the user should be invited to accept as a condition of service use - for the protection of both of the user and the service from avoidable controversy. So, in 11g IRM, when a new user connects to a server for the first time, they can expect to see the following privacy policy dialog. The dialog provides a configurable URL that the customer can use to publish the privacy policy for their IRM service. The policy might clarify what data is being collected and stored, what use that data might be put to, and so on as required by the service owner's legal advisers. In previous releases, you could construct an equivalent capability, and some customers did, but this innovation makes it much easier to do - you simply write a privacy policy and publish it as a web page for which the dialog automatically provides a link. This is another example of how Oracle IRM anticipates not just the security requirements of a customer, but also the broader requirements of service provisioning.

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  • Multiple vulnerabilities in Oracle Java Web Console

    - by RitwikGhoshal
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2007-5333 Information Exposure vulnerability 5.0 Apache Tomcat Solaris 10 SPARC: 147673-04 X86: 147674-04 CVE-2007-5342 Permissions, Privileges, and Access Controls vulnerability 6.4 CVE-2007-6286 Request handling vulnerability 4.3 CVE-2008-0002 Information disclosure vulnerability 5.8 CVE-2008-1232 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2008-1947 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2008-2370 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability 5.0 CVE-2008-2938 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability 4.3 CVE-2008-5515 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability 5.0 CVE-2009-0033 Improper Input Validation vulnerability 5.0 CVE-2009-0580 Information Exposure vulnerability 4.3 CVE-2009-0781 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2009-0783 Information Exposure vulnerability 4.6 CVE-2009-2693 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability 5.8 CVE-2009-2901 Permissions, Privileges, and Access Controls vulnerability 4.3 CVE-2009-2902 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability 4.3 CVE-2009-3548 Credentials Management vulnerability 7.5 CVE-2010-1157 Information Exposure vulnerability 2.6 CVE-2010-2227 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 6.4 CVE-2010-3718 Directory traversal vulnerability 1.2 CVE-2010-4172 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2010-4312 Configuration vulnerability 6.4 CVE-2011-0013 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2011-0534 Resource Management Errors vulnerability 5.0 CVE-2011-1184 Permissions, Privileges, and Access Controls vulnerability 5.0 CVE-2011-2204 Information Exposure vulnerability 1.9 CVE-2011-2526 Improper Input Validation vulnerability 4.4 CVE-2011-3190 Permissions, Privileges, and Access Controls vulnerability 7.5 CVE-2011-4858 Resource Management Errors vulnerability 5.0 CVE-2011-5062 Permissions, Privileges, and Access Controls vulnerability 5.0 CVE-2011-5063 Improper Authentication vulnerability 4.3 CVE-2011-5064 Cryptographic Issues vulnerability 4.3 CVE-2012-0022 Numeric Errors vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Live Event: OTN Architect Day: Cloud Computing - Two weeks and counting

    - by Bob Rhubart
    In just two weeks architects and others will gather at the Oracle Conference Center in Redwood Shores, CA for the first Oracle Technology Network Architect Day event of 2013. This event focuses on Cloud Computing, and features sessions specifically focused on real-world examples of the implementation of cloud computing. When: Tuesday July 9, 2013              8:30am - 12:30pm Where: Oracle Conference Center              350 Oracle Pkwy              Redwood City, CA 94065 Register now. It's free! Here's the agenda: 8:30am - 9:00am Registration and Continental Breakfast 9:00am - 9:45am Keynote 21st Century IT | Dr. James Baty VP, Global Enterprise Architecture Program, Oracle Imagine a time long, long ago. A time when servers were certified and dedicated to specific applications, when anything posted on an enterprise web site was from restricted, approved channels, and when we tried to limit the growth of 'dirty' data and storage. Today, applications are services running in the muti-tenant hybrid cloud. Companies beg their customers to tweet them, friend them, and publicly rate their products. And constantly analyzing a deluge of Internet, social and sensor data is the key to creating the next super-successful product, or capturing an evil terrorist. The old IT architecture was planned, dedicated, stable, controlled, with separate and well-defined roles. The new architecture is shared, dynamic, continuous, XaaS, DevOps. This keynote session describes the challenges and opportunities that the new business / IT paradigms present to the IT architecture and architects. 9:45am - 10:30am Technical Session Oracle Cloud: A Case Study in Building a Cloud | Anbu Krishnaswami Enterprise Architect, Oracle Building a Cloud can be challenging thanks to the complex requirements unique to Cloud computing and the massive scale typically associated with Cloud. Cloud providers can take an Infrastructure as a Service (IaaS) approach and build a cloud on virtualized commodity hardware, or they can take the Platform as a Service (PaaS) path, a service-oriented approach based on pre-configured, integrated, engineered systems. This presentation uses the Oracle Cloud itself as a case study in the use of engineered systems, demonstrating how the technical design of engineered systems is leveraged for building PaaS and SaaS Cloud services and a Cloud management infrastructure. The presentation will also explore the principles, patterns, best practices, and architecture views provided in Oracle's Cloud reference architecture. 10:30 am -10:45 am Break 10:45am-11:30am Technical Session Database as a Service | Michael Timpanaro-Perrotta Director, Product Management, Oracle Database Cloud New applications are now commonly built in a Cloud model, where the database is consumed as a service, and many established business processes are beginning to migrate to database as a service (DBaaS). This adoption of DBaaS is made possible by the availability of new capabilities in the database that enable resource pooling, dynamic resource management, model-based provisioning, metered use, and effective quality-of-service controls. This session will examine the catalog of database services at a large commercial bank to understand how these capabilities are enabling DBaaS for a wide range of needs within the enterprise. 11:30 am - 12:00 pm Panel Q&A Dr. James Baty, Anbu Krishnaswami, and Michael Timpanaro-Perrotta respond to audience questions. Registration is free, but seating is limited, so register now.

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  • Oracle Database 12c By Example – SQL Developer and Multitenant

    - by thatjeffsmith
    As you may have heard, Oracle Database 12c is now available. In addition to the binaries and docs going out, we also published a few new Oracle By Example (OBE) chapters. You can find those links here on our product page. Do you know who found these, practically the minute they were published? An enterprising DBA-extraordinaire who was just happening to be presenting at the ODTUG KScope13 conference in New Orleans. He thought it would be a good idea to download the new software over a hotel WIFI, install and create a new multitenant database, watch a few OBEs, and then demo that live for his ‘SQL Developer for DBAs‘ session. Pretty crazy, right? Well, he did it, and I was there to watch. Way cool. You can listen to @leight0nn tell his story in his own words via this ODTUG interview with @oraclenered. In case you’re too giddy to sit through the video, I’ll give you a preview – he succesfully cloned a pluggable database in about a minute with only a couple of clicks using Oracle SQL Developer 3.2.20.09 while connected to a 12c database.

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  • How To: Modernize IBM AIX/Power To Oracle Solaris/SPARC

    - by Cinzia Mascanzoni
    Learn how to leverage the Modernizing IBM AIX/Power to Oracle Solaris/SPARC Program, to assist you in migrating IBM AIX/Power customers to the Oracle Solaris/SPARC platform.  Customers will find Oracle Solaris/SPARC solutions an ideal long-term platform, providing greatly significantly reduced capital and operational cost savings and greatly improved performance and productivity. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle Developer Day, Romania, 2012

    - by Geertjan
    I'm on the way back from a great experience in Cluj, Romania: the Oracle Developer Day that was held here today. After the Oracle Developer Day in Warsaw, two days ago, I flew to Bucharest and then had to wait about 6 hours for the flight to Cluj. So I spent several of those hours in a taxi, with a very nice driver who showed me all over the place in Bucharest, such as the Palace of Parliament (according to Wikipedia, "the world's largest civilian building, most expensive administrative building, and heaviest building"): He also taught me a lot of Romanian. (My current phonetic-based vocabulary can be admired and/or ridiculed here.) Meeting Emilian Bold (third on the right below) from the NetBeans Dream Team was a definite highlight: The above shows the three speakers on the Java Track "preparing" for their sessions; me, Lukas Jungmann, and Emilian Bold. In Oracle's Gregor Rayman's keynote, this particular slide responded well to my NetBeans heart: The "Java Track" had sessions on Java EE 6, the NetBeans Platform, and Java Web Services, as well as "What's New in NetBeans IDE 7.1", where Emilian, shown in action below, outlined the NetBeans community, e.g., the NetBeans Dream Team and the NetBeans governance board. (But it was all in Romanian so I'm not really sure what was said exactly!) Finally, there was time to recover from the whole day, right before my trip back to Bucharest: All in all a great day! Looking forward to remaining in touch with the many people I met today.

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  • October in Review

    - by Richard Bingham
    With OpenWorld over October was time to get back to serious work for everyone, including the Fusion Applications Developer Relations team. Don't forget the OpenWorld content is still available, including presentation downloads, for a limited period of time so be sure to grab anything you found useful or take another scan for anything you might have missed. Of all the announcements, the continued evolution of the Oracle Cloud services for extending and integrating with Fusion Applications is increasing in popularity, and certainly the Cloud Marketplace is something we're becoming involved in. More details to follow. Fusion Concepts Last week Vik from our team started the new "Fusion Concepts" series of articles, providing those new to Fusion Applications an explanation of the architectural basics, with the aim to reduce the learning curve and lay the platform for more efficient and effective development. The series begun with an insightful first post on the different schemas that exist in the Fusion Applications database. Look out for upcoming posts on multi-lingual entities, profile options, look-ups and more. New Learning Resources Our YouTube channel continued to expand with more 'how to' videos on using page composer, extending the Simplified UI (aka FUSE), and integrating BI reports and analytics. Also the Oracle Learning Library is now well established as a central resource for knowledge, now with thousands of tutorials, videos, and documents. Of particular note are the great new extensibility-related videos added by the CRM Product Management team, including more on the ever-expanding capabilities of Application Composer. To see some examples of these search using keyword 'customization' or the product 'Sales Cloud'. Finally on learning resources, as Oliver mentioned the Oracle Press book on Fusion Application Customization and Extensibility is now available for pre-order on Amazon (due out 1st Jan). Out And About October also saw us attend the annual Apps Conference held by the UK Oracle User Group in London. Interestingly there was an Applications Transformation stream of sessions and content that included Fusion Applications with all the latest in the Oracle Applications evolution, as always focused around the three tenets of social, mobile, and cloud. Read more in Richard's post-event write up. Other teams around Oracle have also been busy. Angelo from the Platform Technical Services group has done quite a bit of work using web services with Fusion SaaS and has published many interesting findings on his blog. It's definitely recommended reading if you are working on any related integration projects. The middleware-for-applications group has built a new tool called "AppAdvantage" offering an online assessment of your use of Fusion Middleware technologies with Oracle Applications. As the popularity of integrating cloud applications with on-premises systems continued to grow, leveraging existing middleware technologies (and licenses) to support the integration solution is likely to be of paramount importance. Similarly the "Build Enterprise Application Extensions with Ease" section of the related webpage has AppsUX director Killan Evers speaking about customization using the composer tools. Both are useful resources for those just getting started with a move to Fusion Applications. The Oracle A-Team, specialists in middleware technical architecture, always publish superb content via their 'chronicles' site, now with a substantial amount specifically related to Fusion Applications. Click on the Fusion Applications menu on the top right of their homepage to see more. Last month of particular note was an article on customizing the timeout pop-up message that shows to inactive users, providing design-time insight and easy-to-follow steps. Finally if you're looking at using Oracle Middleware and Cloud to tailor and extend your applications then you may also be interested in this new blog post on the roadmap for Oracle SOA and the latest on-demand Cloud Development webcast.

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  • bash-like features in sqlplus, rman and other Oracle command line tools

    - by Gilles Haro
    As far as I can remember, I have always been complaining about the lack of “recall last command” from within sqlplus. Such a basic thing, available in any bash shell or windows cmd terminal, remains missing with Oracle command lines tools. Thanks to davidw who published a post in the french blog EASYTEAM, it is now possible to use a simple rpm package rlwrap to enhance sqlplus, dgmgrl, rman, … tools and give them bash “recall/completion” capabilities. I installed it in a few minutes and I am already wondering how can people work without it. The steps are here : Get the rpm file from sites like RPM PBone. AS root, install the package rpm -ivh rlwrap-0.37-1.el5.x86_64.rpm As Oracle, create a dictionnary file (for autocompletion) . This file is made of a series of words to be used for autocompletion. Put in it the list of dictionary tables, the list of sql commands, the list of sqlplus commands… whatever your like. And use the <tab> key as you would in a bash shell. $HOME/.oracle_keywords Create an alias for sqlplus alias sqlplus='/usr/bin/rlwrap -if $HOME/.oracle_keywords $ORACLE_HOME/bin/sqlplus' And enjoy it !!! Thank you DavidW. Gilles Haro Technical Expert - Core Technology, Oracle Consulting  Technorati Tags: rlwrap bash sqlplus

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  • Case study: LOREX Technology Increases Website Traffic 90% with Oracle ATG

    - by Richard Lefebvre
    LOREX Technology Increases Website Traffic 90% by Enhancing the Online Customer Experience with a Flexible E-Commerce Platform LOREX Technology Inc. provides businesses and consumers with advanced video surveillance security products under the LOREX and Digimerge brands. LOREX, which caters to midsize business and consumer markets, is available in thousands of retail locations across North America. The Digimerge division sells its products through security system distributors in North America. Both brands concentrate on the sale of wired, wireless, and IP security surveillance and monitoring equipment, including cameras, digital video recorders, and all-in-one systems. LOREX conducted an extensive search for the right e-commerce platform to address its immediate need for a more intuitive shopping cart interface that could grow along with the company. After reviewing other solutions, including open source, LOREX chose Oracle ATG Web Commerce because it addressed every stage of the buying process and crossed all customer touch points, including the Web, contact center, mobile devices, social media, and its B2B partners’ physical stores. LOREX also found that Oracle ATG Web Commerce’s functionality was more robust than competing options, and it offered an attractive total cost of ownership. “Oracle ATG Web Commerce provided an optimal foundation to support rapid, scalable, long-term business growth while allowing full control of the platform,” said Sufi Khan Sulaiman, director, E-Commerce and Digital, LOREX. Read full story here  

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  • OOW - Oracle Identity Management Demos

    - by B Shashikumar
    If you are in San Francisco or in the vicinity of the city, it must be hard not to feel the OpenWorld vibe in the city. Oracle OpenWorld is now in high gear. If you haven’t already checked out the Identity Management demo grounds in Moscone South, don’t miss it. This year, the Oracle IDM product team has pulled out all stops to bring together one of the most exciting set of demos we have seen. The 9 Identity Management demos are all designed to prove why Oracle Identity Management is the most innovative and integrated solution in the world. Each demo validates several real world use case scenarios that need an end to end solution. And this year, there is an added bonus. If you check out all the 9 IDM demos, you can enter to win an Apple TV.  Just grab an entry form from here or from one of the IDM demo stations. Visit all nine IDM demos and get your form signed by the demo staff. Submit your form to be entered into a drawing for an Apple TV. Here is the complete lineup of all the Identity Management demos. Make sure you check us out.

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  • Using R on your Oracle Data Warehouse

    - by jean-pierre.dijcks
    Since it is Predictive Analytics World in our backyard (or are we San Francisco’s backyard…?) I figured it is well worth the time to dust of some old but important news. With big data (should we start calling it “any data analytics” instead?) being the buzz word and analytics the key operative goal, not moving data around is becoming more and more critical to the business users. Why? Because instead of spending time on moving data around into your next analytics server you should be running analytics on those CPUs. You could always do this with Oracle Data Mining within the Oracle Database. But a lot of folks want to leverage R as their main tool. Well, this article describes how you can do this, since 2010… As Casimir Saternos concludes in the article; “There is a growing awareness of the need to effectively analyze astronomical amounts of data, much of which is stored in Oracle databases. Statistics and modeling techniques are used to improve a wide variety of business functions. ODM accessed using the R language increases the value of your data by uncovering additional information. RODM is a powerful tool to enable your organization to make predictions, classify data, and create visualizations that maximize effectiveness and efficiencies.” Happy Analysis!

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  • How Does a 724% Return on Your Salesforce Automation Investment Sound?

    - by Brian Dayton
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle Sales Cloud and Marketing Cloud customer Apex IT gained just that, a 724% return on investment (ROI) when they implemented these Oracle Cloud solutions in their fast-moving, rapidly-growing business. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Congratulations Apex IT! Apex IT was just announced as a winner of the Nucleus Research 11th annual Technology ROI Awards. The award, given by the analyst firm highlights organizations that have successfully leveraged IT deployments to maximize value per dollar spent. Fast Facts: Return on Investment - 724% Payback - 2 months Average annual benefit - $91,534 Cost: Benefit Ratio – 1:48 Business Benefits In addition to the ROI and cost metrics the award calls out improvements in Apex IT’s business operations—across both Sales and Marketing teams: Improved ability to identify new opportunities and focus sales resources on higher-probability deals Reduced administration and manual lead tracking—resulting in more time selling and a net new client increase of 46% Increased campaign productivity for both Marketing and Sales, including Oracle Marketing Cloud’s automation of campaign tracking and nurture programs Improved margins with more structured and disciplined sales processes—resulting in more effective deal negotiations Please join us in congratulating Apex IT on this award and their business achievements. Want More Details? Don’t take our word for it. Read the full Apex IT ROI Case Study and learn more about Apex IT’s business—including their work with Oracle Sales and Marketing Cloud on behalf of their clients in leading Sales organizations. Learn More About Oracle Sales Cloud www.oracle.com/salescloud www.facebook.com/oraclesalescloud www.youtube.com/oraclesalescloud Oracle Customer Experience and Complementary Sales Solutions Oracle Configure, Price and Quote (CPQ) Cloud Oracle Marketing Cloud Oracle Customer Experience /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Oracle University Partner Enablement Update (27th June)

    - by swalker
    Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:none; mso-hyphenate:none; text-autospace:ideograph-other; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} How do you best underline your SQL skills? Are you an experienced SQL programmer eager to achieve certification? Oracle University just made it easier for you to pass your Oracle Database SQL Expert exam. Take a look at the new Training On Demand SQL Exam Preparation Seminar Value Package. For more information, assistance and bookings contact your local Oracle University Service Desk

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  • Oracle University Partner Enablement Update (27th June)

    - by swalker
    Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:none; mso-hyphenate:none; text-autospace:ideograph-other; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} How do you best underline your SQL skills? Are you an experienced SQL programmer eager to achieve certification? Oracle University just made it easier for you to pass your Oracle Database SQL Expert exam. Take a look at the new Training On Demand SQL Exam Preparation Seminar Value Package. For more information, assistance and bookings contact your local Oracle University Service Desk

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  • Oracle University Partner Enablement Update (27th June)

    - by swalker
    Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:none; mso-hyphenate:none; text-autospace:ideograph-other; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} How do you best underline your SQL skills? Are you an experienced SQL programmer eager to achieve certification? Oracle University just made it easier for you to pass your Oracle Database SQL Expert exam. Take a look at the new Training On Demand SQL Exam Preparation Seminar Value Package. For more information, assistance and bookings contact your local Oracle University Service Desk

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  • Oracle University Partner Enablement Update (27th June)

    - by swalker
    Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:none; mso-hyphenate:none; text-autospace:ideograph-other; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} How do you best underline your SQL skills? Are you an experienced SQL programmer eager to achieve certification? Oracle University just made it easier for you to pass your Oracle Database SQL Expert exam. Take a look at the new Training On Demand SQL Exam Preparation Seminar Value Package. For more information, assistance and bookings contact your local Oracle University Service Desk

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  • Understanding the Value of SOA

    - by Mala Narasimharajan
    Written By: Debra Lilley, ACE Director, Fusion Applications Again I want to talk from my area of expertise of Fusion Applications and talk about their design fundamentals. If you look at the table below and start at the bottom Oracle have defined all of the business objects e.g. accounts, people, customers, invoices etc. used by Fusion Applications; each of these objects contain all of the information required and can be expanded if necessary.  That Oracle have created for each of these business objects every action that is needed for the applications e.g. all the actions to create a new customer, checking to see if it exists, credit checking with D&B (Dun & Bradstreet < http://www.dnb.co.uk/> ) , creating the record, notifying those required etc. Each of these actions is a stand-alone web service. Again you can create a new actions or subscribe to an external provided web service e.g. the D&B check. The diagram also shows that all of development of Fusion Applications is from their Fusion Middleware offerings. Then the Intelligent Business Process is the order in which you run these actions, this is Service Orientated Architecture, SOA. Not only is SOA used to orchestrate actions within Fusion Applications it is also used in the integration of Fusion Applications with the rest of the Oracle stable of applications such as EBS, PeopleSoft, JDE and Siebel. The other applications are written with propriety development tools so how do they work with SOA? It’s a very simple answer, with the introduction of the Oracle SOA platform each process within these applications was made available to be called as a web service. I won’t go into technically how that is done but what’s known as a wrapper to allow each of them to act in this way was added. Finally at the top of the diagram are the questions that each Fusion Application process must answer, and this is the ‘special’ sauce that makes them so good, the User Experience, but that is a topic for another day, or you can read about it in my blog http://debrasoracle.blogspot.co.uk/2014/04/going-on-record-about-fusion-apps-cloud.html or Oracle’s own UX blog https://blogs.oracle.com/usableapps/ The concept behind AppAdvantage is not new the idea that Oracle technology can add value to your Oracle applications investments is pretty fundamental. Nishit Rao who is in AppAdvantage team provided myself and other ACE Directors with demo kits so that we could demonstrate SOA running with the applications. The example I learnt to build was that of the EBS inventory open interface. The simple concept is that request records can be added to a table and an import run that creates these as transactions in inventory. What’s SOA allows you to do is to add to the table from any source and then run this process automatically whereas traditionally you had to run the process at regular intervals because you didn’t know if the table was empty or not. This may just sound like a different way of doing the same thing but if the process is critical for your business then the interval was very small and the process run potentially many times unnecessarily. Using SOA it only happened when necessary without any delay. So in my post today I’ve talked about how SOA is used with Fusion Applications and in the linking with more traditional applications but that is only the tip of the iceberg of potential, your applications are just part of your IT systems and SOA can orchestrate your data across all of them; the beauty of open standards.  Debra Lilley, Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director.  Lilley has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Lead and Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts

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  • Oracle Enterprise Manager 12c - New tools announced at OOW

    - by Cinzia Mascanzoni
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Oracle announced enhanced tools and programs for Oracle Enterprise Manager 12c, including a new Enterprise Manager Extensibility Exchange, updated Oracle PartnerNetwork Enterprise Manager Knowledge Zone, and additional Enterprise Manager Extensibility Kit resources, enabling management of all software and hardware assets from a “single pane of glass,” to help partners accelerate their transformation to the public and private cloud.

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  • Sun Ray 3 Plus Appliance Announced

    - by [email protected]
    There were many of you out there wondering if Oracle was going to keep and add to the Sun Ray and Sun virtualized desktop product suite, there have been a number of affirmative statements over the last many months. However, none of them resound like this; the introduction of a new product pretty much proves the point. A couple minutes before 3:00, local time yesterday, Oracle announced the release of a new Sun Ray, appliance, the Sun Ray 3 Plus. This is the unit that will replace the SR 2 FS (which has been for sale now since the middle of last decade).  Physically it is about the same size as the 2 FS but there are some significant differences... As you can see there is no smart card reader in the front - that has moved to the top to ensure only one hand is required to insert the card.  There is also a larger surround on the card reader that lights up to show the user the card is being read (properly).  A new power on/off switch is on the front which essentially brings power consumption to ~0 watts, but there is also a new 'sleep' timer looking for 30 minutes of inactivity and then will drop the power consumption down to ~ 1watt. There are also 2 USB 2.0 ports are accessible on the front instead of one.  The standard mic in and headphone out ports are there as well.  There is even more interesting stuff on the back. From the top down there are two more USB 2.0 ports for a total of four, but then the Oracle "Peripheral Kit" keyboard includes a 3-port USB Hub, too.  There's a 10/100/1000 Ethernet port as well as a 1000 Mb SFP port.  Standard DB-9 Serial port and then two DVI ports.  Then there is the really big news.  Two DVI ports driving 2560 x 1600 resolution, each. Most PCs can't do that without adding an adapter card.Now the images I have here are ones taken on a prototype a couple months back.  They are essentially the same as the Production unit, but if you would like to see an image of the Production Sun Ray 3 Plus unit you can see one here. There is a full data sheet available here. So this is the first Oracle Sun Ray desktop appliance.  Proof that the product line lives on.  A very good start!

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  • Oracle ‘In Touch’ PartnerCast – Be prepared for a year of growth!

    - by Claudia Caramelli-Oracle
    Dear partner, you are warmly welcomed to join your host David Callaghan, Senior Vice President Alliances & Channels - Oracle EMEA, for the latest headlines from the Oracle Partner Network. With a strong focus on direct partner benefit, 'In Touch' is your chance to stay up to date, share best practices and pose those burning questions to Oracle that you would like answered. In this next cast, David’s studio guests and his regional reporters will be looking at the priorities for EMEA partners and how best to grow with Oracle as we move into the new financial year. So please click here and register now!This partnercast will be held on Jul 01, 2014 from10:30am to 11:15am GMT.  Don't miss this opportunity and follow the conversation on Twitter searching for #OracleInTouch hashtag.

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  • Are You In The Know About Knowledge?

    - by [email protected]
    "Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it." To me, this simple and elegant quote from the great English author Samuel Johnson is a reflection of Oracle's knowledge base strategy. The knowledge base in the My Oracle Support portal (https://support.oracle.com) hosts nearly a half million documents, including how-to instructions, problem-solution descriptions, code samples, FAQs, critical alerts, technical whitepapers, and so on. AutoVue's footprint in the Oracle knowledge base - although relatively small at just around 400 documents - is a steadily-expanding assortment of valuable info. This information is designed to complement what you have already learned from the AutoVue documentation, or in some cases, to examine topics not yet covered in the documentation. Similar to the documentation, the knowledge base is one of the highest-value self-service avenues, since it delivers answers in real-time and is driven by the topics most relevant to customers. There are many different ways to leverage the AutoVue knowledge content, or what Oracle often refers to as "KM Notes": 1. Knowledge Browser: To browse the knowledge hierarchy, click on the 'Knowledge' tab at the top of the My Oracle Support webpage. In the list of product areas at the left, click on 'More Applications', then on 'Oracle AutoVue'. From here, you can either view the full set of KM Notes under the AutoVue product family (AutoVue, VueLink, Web Services, Document Print Services, etc) by clicking on 'All of Oracle AutoVue', or you can drill down further by clicking on 'Enterprise Visualization'. 2. Search: To execute simple keyword searches, use the Search bar at the top-right of the My Oracle Support webpage: 3. Advanced Search: Beside the same Search bar at the top-right of the My Oracle Support webpage, click on the 'Advanced' link in order to increase your control over the search string as well as the product to search against: 4. In your Dashboard: By clicking on the 'Customize' link at the top-right of the Dashboard page in My Oracle Support, you can drag & drop multiple "Knowledge Articles" widgets onto your dashboard. Then, click on the pencil icon at the top-right of the widget to customize it by product. This allows you to keep an active monitor on the most recently updated KM Notes across any product: 5. During SR Creation: As you submit a new Service Request, after entering the product information, SR title, and SR description, you will be presented with a frame at the left containing KM Note suggestions based on the information entered: Let Oracle know what you think! If you like or dislike an article, or would like to comment on how easy/difficult it was to find the article, click on the "Rate this document" link at the bottom of the KM Note. Similarly, during SR creation if one of the suggested KM Notes resolves your question/issue, you can click the "This article solved my problem" link at the bottom of the page. I hope these approaches improve your ability find knowledge content within the My Oracle Support portal, and I encourage you to continue to build your knowledge to further your success with the AutoVue product family.

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  • An Interview with Wim Coekaerts

    - by [email protected]
    It isn't everyday you get to hear an interview with an SVP at Oracle, nor do you often get glimpses into the future of Oracle products. However - in this interview you get both. listen to Wim talk about Sun Rays, VDI and what Virtual Iron might mean to the mix of products coming...Enjoy

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