Alternatives to Citrix GoToAssist ?
- by Evan Carroll
Citrix GoToAssist is a really nifty little web application for customer support that allows you to take control of someones OSX, or Windows machine. Essentially, it works likes this:
You log in to your management console
You get a code
You give them a code, and a website (fastsupport.com)
They go there and enter in the code
They accept the…