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  • Channel 9 Video:SharePoint and WCF

    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). This feed URL has been discontinued. Please update your reader's URL to : http://feeds.feedburner.com/winsmarts Read full article .... ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Empty $_POST data

    - by Antimony
    I am trying to post a post to my MyBB server from a Python script, but try as I might, I can't get it to work. The request shows up in the forensic log and the headers are in the $_SERVER variable, but $_POST is always an empty array. The error log shows nothing, even at the debug level. I've already tried searching, but I haven't found anything that's helped. I already checked the post_max_size thing, which is 8M. Another factor is that it's just my own requests which aren't going through. Browser generated requests seem to do just fine. I've looked and looked, but I can't find anything I'm doing differently that should matter. Anyway, here is an example request. POST /newreply.php?tid=1&processed=1 HTTP/1.1 Host: <redacted> Accept-Encoding: identity Content-Length: 1153 Content-Type: multipart/form-data; boundary=-->0xa216654L Cookie: sid=<redacted>; mybb[lastvisit]=1354995469; mybb[lastactive]=1354995500; mybb[threadread]=a%3A1%3A%7Bi%3A1%3Bi%3A1354995469%3B%7D; mybb[forumread]=a%3A1%3A%7Bi%3A2%3Bi%3A1354995469%3B%7D; loginattempts=1; mybbuser=2_ZlVVfaYS9FstZGQzr4KiNRUm3Z4xAgJkTPPq2ouFcuaragOTVQ Accept: text/html User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:14.0) Gecko/20100101 Firefox/14.0.1 -->0xa216654L Content-Disposition: form-data; name="my_post_key" 257b2bbef4334000d9088169154900a3 -->0xa216654L Content-Disposition: form-data; name="quoted_ids" -->0xa216654L Content-Disposition: form-data; name="tid" 1 -->0xa216654L Content-Disposition: form-data; name="message" foo!2 -->0xa216654L Content-Disposition: form-data; name="attachmentact" -->0xa216654L Content-Disposition: form-data; name="attachmentaid" -->0xa216654L Content-Disposition: form-data; name="icon" -1 -->0xa216654L Content-Disposition: form-data; name="posthash" e93a2c78ce3f6807a86fd475ef4178cf -->0xa216654L Content-Disposition: form-data; name="postoptions[subscriptionmethod]" -->0xa216654L Content-Disposition: form-data; name="replyto" -->0xa216654L Content-Disposition: form-data; name="message_new" foo!2 -->0xa216654L Content-Disposition: form-data; name="submit" Post Reply -->0xa216654L Content-Disposition: form-data; name="attachment"; filename="" Content-Type: application/octet-stream -->0xa216654L Content-Disposition: form-data; name="action" do_newreply -->0xa216654L Content-Disposition: form-data; name="subject" Lol -->0xa216654L

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  • Data-driven animation states

    - by user8363
    I'm trying to handle animations in a 2D game engine hobby project, without hard-coding them. Hard coding animation states seems like a common but very strange phenomenon, to me. A little background: I'm working with an entity system where components are bags of data and subsystems act upon them. I chose to use a polling system to update animation states. With animation states I mean: "walking_left", "running_left", "walking_right", "shooting", ... My idea to handle animations was to design it as a data driven model. Data could be stored in an xml file, a rdbms, ... And could be loaded at the start of a game / level/ ... This way you can easily edit animations and transitions without having to go change the code everywhere in your game. As an example I made an xml draft of the data definitions I had in mind. One very important piece of data would simply be the description of an animation. An animation would have a unique id (a descriptive name). It would hold a reference id to an image (the sprite sheet it uses, because different animations may use different sprite sheets). The frames per second to run the animation on. The "replay" here defines if an animation should be run once or infinitely. Then I defined a list of rectangles as frames. <animation id='WIZARD_WALK_LEFT'> <image id='WIZARD_WALKING' /> <fps>50</fps> <replay>true</replay> <frames> <rectangle> <x>0</x> <y>0</y> <width>45</width> <height>45</height> </rectangle> <rectangle> <x>45</x> <y>0</y> <width>45</width> <height>45</height> </rectangle> </frames> </animation> Animation data would be loaded and held in an animation resource pool and referenced by game entities that are using it. It would be treated as a resource like an image, a sound, a texture, ... The second piece of data to define would be a state machine to handle animation states and transitions. This defines each state a game entity can be in, which states it can transition to and what triggers that state change. This state machine would differ from entity to entity. Because a bird might have states "walking" and "flying" while a human would only have the state "walking". However it could be shared by different entities because multiple humans will probably have the same states (especially when you define some common NPCs like monsters, etc). Additionally an orc might have the same states as a human. Just to demonstrate that this state definition might be shared but only by a select group of game entities. <state id='IDLE'> <event trigger='LEFT_DOWN' goto='MOVING_LEFT' /> <event trigger='RIGHT_DOWN' goto='MOVING_RIGHT' /> </state> <state id='MOVING_LEFT'> <event trigger='LEFT_UP' goto='IDLE' /> <event trigger='RIGHT_DOWN' goto='MOVING_RIGHT' /> </state> <state id='MOVING_RIGHT'> <event trigger='RIGHT_UP' goto='IDLE' /> <event trigger='LEFT_DOWN' goto='MOVING_LEFT' /> </state> These states can be handled by a polling system. Each game tick it grabs the current state of a game entity and checks all triggers. If a condition is met it changes the entity's state to the "goto" state. The last part I was struggling with was how to bind animation data and animation states to an entity. The most logical approach seemed to me to add a pointer to the state machine data an entity uses and to define for each state in that machine what animation it uses. Here is an xml example how I would define the animation behavior and graphical representation of some common entities in a game, by addressing animation state and animation data id. Note that both "wizard" and "orc" have the same animation states but a different animation. Also, a different animation could mean a different sprite sheet, or even a different sequence of animations (an animation could be longer or shorter). <entity name="wizard"> <state id="IDLE" animation="WIZARD_IDLE" /> <state id="MOVING_LEFT" animation="WIZARD_WALK_LEFT" /> </entity> <entity name="orc"> <state id="IDLE" animation="ORC_IDLE" /> <state id="MOVING_LEFT" animation="ORC_WALK_LEFT" /> </entity> When the entity is being created it would add a list of states with state machine data and an animation data reference. In the future I would use the entity system to build whole entities by defining components in a similar xml format. -- This is what I have come up with after some research. However I had some trouble getting my head around it, so I was hoping op some feedback. Is there something here what doesn't make sense, or is there a better way to handle these things? I grasped the idea of iterating through frames but I'm having trouble to take it a step further and this is my attempt to do that.

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  • Oracle CRM For Public Sector, Commercial Business, Education

    - by michael.seback
    Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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  • How Big Data and Social Won the Election

    - by Mike Stiles
    The story of big data’s influence on the outcome of the US Presidential election is worth a good look, because a) it’s a harbinger of things to come, and b) it’s an example of similar successes available to any enterprise seriously resourcing integrated big data, modeling, and data-driven execution on all assets, including social. Obama campaign manager Jim Messina fielded a data and analytics brain trust 5 times larger than 2008. At that time, there were numerous databases from various sources, few of them talking to each other. This time, the mission was to be metrics-centered and measure everything measurable, and in context with all the other data. Big data showed them exactly what they needed to know and told them what to do about it. It showed them women 40-49 on the west coast would donate big money if they got to eat with George Clooney. Women on the east coast would pony up to hang out with Sarah Jessica Parker. Extensive daily modeling showed them what kinds of email appeals, from who, and to whom, would prove most successful in raising cash, recruiting volunteers, and getting out the vote. Swing state voters were profiled and approached with more customized targeting that at any time in history. Ads were purchased on specific shows watched by the targets, increasing efficiency 14% over traditional media buys. For all the criticism of the candidate’s focus on appearing on comedy and entertainment shows, and local radio morning shows, that’s where the data sent them to reach the voters most likely to turn out for them. And then there was social. Again, more than in any other election, Facebook was used for virtual, highly efficient door-to-door canvasing. Facebook fans got pictures of friends in swing states and were asked to encourage them to act. Using that approach, 1 in 5 peer-to-peer appeals led to the desired action. Assumptions, gut, intuition, campaign experience, all took a backseat to strategy shifts solidly backed up by data. Zeroing in on demographics likely to back the President and tracking their mood daily literally changed the voter landscape. The Romney team watched Obama voters appear seemingly out of thin air. One Obama campaign aide said, “We ran the election 66,000 times every night.” Which brings us to your organization. If you’re starting to feel like the battle-cry of “but this is the way we’ve always done it” is starting to put you in an extremely vulnerable position, you’re right. Social has become a key communication tool of the 21st century. Failing to use it, or failing to invest in a deep understanding of who your customers and prospects are so the content you post there will achieve desired actions and results, will leave you waking up one morning wondering, “What happened?”@mikestilesPhoto stock.xchng

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  • Spatial data from shapefiles (for T-SQL Tuesday #006)

    - by Rob Farley
    I’m giving a presentation on May 12th at the Adelaide .Net User Group, around the topic of spatial data, and in particular, the visualization of said data. Given that it’s about one the larger types, this post should also count towards Michael Coles’ T-SQL Tuesday on BLOB data . I wrote recently about my experience with exploded data , but what I didn’t go on to talk about was how using a shapefile like this would translate into a scenario with a much larger number of shapes, such as all the postcode...(read more)

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  • What Can You Do When You Need More Than Just CRM?

    - by charles.knapp
    Sometimes a company needs more than just CRM to grow profitably. What if you also need ERP for streamlining the rest of your operations? Unlike CRM-only companies, Oracle can help you - today. For example, Myriad Genetics was an early pioneer and is currently a global life sciences leader in the exciting field of molecular diagnostic products. To keep pace with company growth, Myriad needed to integrate disparate systems and automate paper-based processes. Furthermore, Myriad needed to increase sales pipeline visibility to maximize customer service. Myriad selected Oracle CRM On Demand and E-Business Suite ERP applications. As a result, Myriad standardized sales processes, ensured greater visibility into the pipeline, and improved customer service. Read more here about Myriad and their business results.

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  • Using Computer Management (MMC) with the Solaris CIFS Service (August 25, 2009)

    - by user12612012
    One of our goals for the Solaris CIFS Service is to provide seamless Windows interoperability: not just to deliver ubiquitous, multi-protocol file sharing, which is obviously a major part of this project, but to support Windows services at a fundamental level.  It's an ongoing mission and our latest update includes support for Windows remote management. Remote management is extremely important to Windows administrators and one of the mainstay tools is Computer Management. Computer Management is a Windows administration application, actually a collection of Microsoft Management Console (MMC) tools, that can be used to configure, monitor and manage local and remote services and resources.  The MMC is an extensible framework of registered components, known as snap-ins, which allows Computer Management to provide comprehensive management features for both the local system and remote systems on the network. Supported Computer Management features include: Share ManagementSupport for share management is relatively complete.  You can create, delete, list and configure shares.  It's not yet possible to change the maximum allowed or number of users properties but other properties, including the Share Permissions, can be managed via the MMC. Users, Groups and ConnectionsYou can view local SMB users and groups, monitor user connections and see the list of open files. If necessary, you can also disconnect users and/or close files. ServicesYou can view the SMF services running on an OpenSolaris system.  This is a read-only view - we don't support service management (the ability to start or stop) SMF services from Computer Management (yet). To ensure that only the appropriate users have access to administrative operations there are some access restrictions on these remote management features. Regular users can: List shares Only members of the Administrators or Power Users groups can: Manage shares List connections Only members of the Administrators group can: List open files and close files Disconnect users View SMF services View the EventLog Here's a screenshot when I was using Computer Management and Server Manager (another Windows remote management application) on Windows XP to view some open files on an OpenSolaris system to prepare a slide presentation on MMC support.

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  • How granular should a command be in a CQ[R]S model?

    - by Aaronaught
    I'm considering a project to migrate part of our WCF-based SOA over to a service bus model (probably nServiceBus) and using some basic pub-sub to achieve Command-Query Separation. I'm not new to SOA, or even to service bus models, but I confess that until recently my concept of "separation" was limited to run-of-the-mill database mirroring and replication. Still, I'm attracted to the idea because it seems to provide all the benefits of an eventually-consistent system while sidestepping many of the obvious drawbacks (most notably the lack of proper transactional support). I've read a lot on the subject from Udi Dahan who is basically the guru on ESB architectures (at least in the Microsoft world), but one thing he says really puzzles me: As we get larger entities with more fields on them, we also get more actors working with those same entities, and the higher the likelihood that something will touch some attribute of them at any given time, increasing the number of concurrency conflicts. [...] A core element of CQRS is rethinking the design of the user interface to enable us to capture our users’ intent such that making a customer preferred is a different unit of work for the user than indicating that the customer has moved or that they’ve gotten married. Using an Excel-like UI for data changes doesn’t capture intent, as we saw above. -- Udi Dahan, Clarified CQRS From the perspective described in the quotation, it's hard to argue with that logic. But it seems to go against the grain with respect to SOAs. An SOA (and really services in general) are supposed to deal with coarse-grained messages so as to minimize network chatter - among many other benefits. I realize that network chatter is less of an issue when you've got highly-distributed systems with good message queuing and none of the baggage of RPC, but it doesn't seem wise to dismiss the issue entirely. Udi almost seems to be saying that every attribute change (i.e. field update) ought to be its own command, which is hard to imagine in the context of one user potentially updating hundreds or thousands of combined entities and attributes as it often is with a traditional web service. One batch update in SQL Server may take a fraction of a second given a good highly-parameterized query, table-valued parameter or bulk insert to a staging table; processing all of these updates one at a time is slow, slow, slow, and OLTP database hardware is the most expensive of all to scale up/out. Is there some way to reconcile these competing concerns? Am I thinking about it the wrong way? Does this problem have a well-known solution in the CQS/ESB world? If not, then how does one decide what the "right level" of granularity in a Command should be? Is there some "standard" one can use as a starting point - sort of like 3NF in databases - and only deviate when careful profiling suggests a potentially significant performance benefit? Or is this possibly one of those things that, despite several strong opinions being expressed by various experts, is really just a matter of opinion?

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  • Corticon provides Business Rules Engines for Silverlight, WCF and .NET developers

    Now Corticon Business Rules Engines and Business Rules Management Systems users can enjoy support for the Windows 7 operating system, and for Silverlight and Windows Communication Foundation developers. The new Corticon 4.3 provides numerous performance, usability, and integration enhancements and provides the industry-first cloud deployment option for a business rules engine. span.fullpost {display:none;}

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  • Partner Webcast - Oracle Taleo Cloud Service - 12 Dec 2012

    - by Thanos
    Talent Intelligence is the insight companies need to unlock the power of their most critical asset – their people. CEOs are charged with driving growth, and the one ingredient to growth that’s common across all industries and regions - both in good economic times and in bad – is people. In every economic environment, Talent Intelligence is a company’s biggest lever for driving growth, innovation and customer success. Oracle Taleo Cloud Service provides a comprehensive suite of SaaS products that help companies manage their investment in people by improving their Talent Intelligence. The Oracle Taleo Cloud Service enables enterprises and midsize businesses to recruit top talent, align that talent to key goals, manage performance, develop and compensate top performers, and turn today's best performers into tomorrow's leaders. Join us to find out more about the industry's broadest cloud-based talent management platform. Agenda: Oracle HCM Footprint Taleo value proposition Taleo quick tour Why invest in Taleo resources Demonstrating Taleo Q&A REGISTER NOW Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24 hours prior to start time may not receive confirmation to attend. Duration: 1 hour For any questions please contact us at [email protected]. Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

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  • Identifying Service Error in Fedora 16

    - by Cerin
    How do you find the cause of a failed service start in Fedora 16? The new systemctl command in Fedora 16 seems to horribly obscure any useful logging info. [root@host ~]# systemctl start httpd.service Job failed. See system logs and 'systemctl status' for details. [root@host ~]# systemctl status httpd.service httpd.service - The Apache HTTP Server (prefork MPM) Loaded: loaded (/lib/systemd/system/httpd.service; enabled) Active: failed since Thu, 21 Jun 2012 16:26:56 -0400; 1min 23s ago Process: 2119 ExecStop=/usr/sbin/httpd $OPTIONS -k stop (code=exited, status=0/SUCCESS) Process: 2215 ExecStart=/usr/sbin/httpd $OPTIONS -k start (code=exited, status=1/FAILURE) Main PID: 1062 (code=exited, status=0/SUCCESS) CGroup: name=systemd:/system/httpd.service So the first command fails...and it tells me to run another command...which simply tells me that the command returned an error code. Where's the actual error? Even more frustrating is nothing seems to have been written to the logs: [root@host ~]# ls -lah /var/log/httpd/ total 8.0K drwx------. 2 root root 4.0K Jun 21 16:19 . drwxr-xr-x. 21 root root 4.0K Jun 20 16:33 .. -rw-r----- 1 root root 0 Jun 21 16:19 modsec_audit.log -rw-r----- 1 root root 0 Jun 21 16:19 modsec_debug.log

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  • What are options for 3rd Party Centralized Software Settings Management?

    - by Jeff Martin
    I am an architect in an enterprise looking to build a SaaS solution. Our products are distributed over many different deployable containers, Web Services, Web UI's, etc. I am looking for some open-source or 3rd party software solution to manage the settings of our application. These would be similar to the settings you might find in Word or Eclipse or Visual Studio. The settings would control various behaviors and features of the product. (Probably not settings like which database to connect to but more like, should I show line numbers on the page or not by default..). Ideally, we would be able to store values for different dimensions (by tenant, by user, by application environment... ) Because we have so many different deployables, I am looking for a centralized solution that can provide a web service that each of the deployables can get their individual settings from. Does anyone know of a centralized service providing this sort of features or give me some help in searching for an alternative to rolling our own?

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  • Service Account Management in SharePoint 2013

    - by Sahil Malik
    SharePoint, WCF and Azure Trainings: more information My newest article detailing Service Account management in SharePoint 2013 is now online. Who thought such a simple need could have so many nuances. Hope you like it With this, I am going to do a break – not taking time off, but switching gears. My next series of Articles are going to focus on writing Mobile Apps for SharePoint and Office 365. And I intend to cover every single scenario, On Prem, Cloud, Xamarin, HTML5, Cordova, and Native. I will show Windows and iOS, I’m an android dumbass, but space/time permitting I may show cordova android – anyway, for an Android guru the articles will provide enough information get rolling anyway. Read full article ....

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  • Structured data: Field missing: price [on hold]

    - by Handi Occasion
    I just set up my site to make it better thanks to the micro-referenced data. After finishing the creation of meta-data, I checked via webmaster tool the result of my work and my a priori data are taken into account (see here). Today I had a look through the webmaster tools - Structured Data and then surprise! I have a groin ad 50 with the error field missing: price while the price is this! any idea? thank you

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  • Access Control Service v2: Registering Web Identities in your Applications [code]

    - by Your DisplayName here!
    You can download the full solution here. The relevant parts in the sample are: Configuration I use the standard WIF configuration with passive redirect. This kicks automatically in, whenever authorization fails in the application (e.g. when the user tries to get to an area the requires authentication or needs registration). Checking and transforming incoming claims In the claims authentication manager we have to deal with two situations. Users that are authenticated but not registered, and registered (and authenticated) users. Registered users will have claims that come from the application domain, the claims of unregistered users come directly from ACS and get passed through. In both case a claim for the unique user identifier will be generated. The high level logic is as follows: public override IClaimsPrincipal Authenticate( string resourceName, IClaimsPrincipal incomingPrincipal) {     // do nothing if anonymous request     if (!incomingPrincipal.Identity.IsAuthenticated)     {         return base.Authenticate(resourceName, incomingPrincipal);     } string uniqueId = GetUniqueId(incomingPrincipal);     // check if user is registered     RegisterModel data;     if (Repository.TryGetRegisteredUser(uniqueId, out data))     {         return CreateRegisteredUserPrincipal(uniqueId, data);     }     // authenticated by ACS, but not registered     // create unique id claim     incomingPrincipal.Identities[0].Claims.Add( new Claim(Constants.ClaimTypes.Id, uniqueId));     return incomingPrincipal; } User Registration The registration page is handled by a controller with the [Authorize] attribute. That means you need to authenticate before you can register (crazy eh? ;). The controller then fetches some claims from the identity provider (if available) to pre-fill form fields. After successful registration, the user is stored in the local data store and a new session token gets issued. This effectively replaces the ACS claims with application defined claims without requiring the user to re-signin. Authorization All pages that should be only reachable by registered users check for a special application defined claim that only registered users have. You can nicely wrap that in a custom attribute in MVC: [RegisteredUsersOnly] public ActionResult Registered() {     return View(); } HTH

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  • Windows service fails to start with local user until password is entered again in logon tab

    - by Nick
    Basically we have a service where we use a local account as its logon. it has all the proper permissions, and everything is working fine, service starts and runs and all is good. Then one day, after rebooting, the service fails to start. Logs show incorrect password. Our technicians resolve the issue by simply retyping the password into the "Log On" tab from the services.msc. Unfortunately we have not been able to root cause. I suspect that the password that is stored for the service is lost somehow. Does anyone know where the password hash might be stored so we can check it? The only activities that seem to be possibly related are patching with Microsoft security patches, but we have multiple servers running the same service, and we have never seen more than one at a time, and its usually a different one each time when this occurrs. I believe this to be the same issue as this: Windows service fails to start with custom user until started once with local user But i was unable to add comments, and its really old.

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  • Oracle and ROLTA: Collaboration for Analytical Master Data Management

    - by Mala Narasimharajan
    Oracle and ROLTA have joined forces to put together an educational webinar series on best practices for maximizing data integrity using analytical master data management.  Hear replays of webcasts by Gartner as well as customer success at Navistar and learn how Master Data Management in the enterprise is the right choice for heterogeneity, data degradation and improved analysis of your business. For more information on this collaboration click here. For additional information on Oracle's solution suite for MDM, click here. 

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  • BIG DATA eBook - Now Available

    - by Javier Puerta
    The Big Data interactive e-book “Meeting the Challenge of Big Data: Part One” has just been released. It’s your “one-stop shop” for info about Big Data and the Oracle offering around it.The new e-book (available on your computer or iPad) is packed with multi-media resources to educate Oracle staff, customers, prospects and partners on the value of Big Data. It features videos, tutorials, podcasts, reports, white papers, datasheets, blogs, web links, a 3-D demo, and more. Go and get it here!

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  • Applying Service Pack 1 to Team Foundation Server 2010

    - by Enrique Lima
    Disclosure:  I performed the following activities on my Windows 7 SP1 system, Visual Studio 2010 SP1 and a local Basic installation of TFS 2010. As with any deployment of a service pack into a server environment, take your recommended precautions and be aware of the changes you are putting in.  With that said, make sure you backup your databases, and that you have an exit/rollback strategy in the event of an unexpected situation. Team Foundation Server 2010 Service Pack 1 corresponds to KB2182621.  The KB article is http://support.microsoft.com/kb/2182621 The process will be very simple to follow, you will need to execute the mu_team_foundation_server_2010_sp1_x86_x64_651711.exe file.  That will extract files needed and launch the wizard driven Installation. Once this process completes, you need to validate the changes. By looking at Team Foundation Server 2010 Administration Console, you should see the reference to the KB number and SP1. There is also a good reason to validate log locations and records. From the Team Foundation Server 2010 Administration Console. Or from Windows Explorer, go to the C:\ProgramData\Microsoft\Team Foundation\Server Configuration\Logs location and review the logs referenced by the servicing references.

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  • Chapter 5: From 2005 to 2010: Business Logic and Data

    After reading this chapter, you will be able to Use the Entity Framework (EF) to build a data access layer using an existing database or with the Model-First approach .Generate entity types from the Entity Data Model (EDM) Designer using the ADO.NET Entity Framework POCO templates. Get data from Web services Learn about data caching using the Microsoft Windows Server AppFabric (formerly known by the codename “Velocity”)

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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • Big Data Sessions at Openworld 2012

    - by Jean-Pierre Dijcks
    If you are coming to San Francisco, and you are interested in all the aspects to big data, this Focus On Big Data is a must have document.  Some (other) highlights: A performance demo of a full rack Big Data Appliance in the engineered systems showcase A set of handson labs on how to go from a NoSQL DB to an effective analytics play on big data Much, much more See you all in a few weeks in SF!

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