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  • Markus Zirn, "Big Data with CEP and SOA" @ SOA, Cloud &amp; Service Technology Symposium 2012

    - by JuergenKress
    ORACLE PROMOTIONAL DISCOUNT FOR EXCLUSIVE ORACLE DISCOUNT, ENTER PROMO CODE: DJMXZ370 Early-Bird Registration is Now Open with Special Pricing! Register before July 1, 2012 to qualify for discounts. Visit the Registration page for details. The International SOA, Cloud + Service Technology Symposium is a yearly event that features the top experts and authors from around the world, providing a series of keynotes, talks, demonstrations, and panels, as well as training and certification workshops - all dedicated to empowering IT professionals to realize modern service technologies and practices in the real world. Click here for a two-page printable conference overview (PDF). Big Data with CEP and SOA - September 25, 2012 - 14:15 Speaker: Markus Zirn, Oracle and Baz Kuthi, Avocent The "Big Data" trend is driving new kinds of IT projects that process machine-generated data. Such projects store and mine using Hadoop/ Map Reduce, but they also analyze streaming data via event-driven patterns, which can be called "Fast Data" complementary to "Big Data". This session highlights how "Big Data" and "Fast Data" design patterns can be combined with SOA design principles into modern, event-driven architectures. We will describe specific architectures that combines CEP, Distributed Caching, Event-driven Network, SOA Composites, Application Development Framework, as well as Hadoop. Architecture patterns include pre-processing and filtering event streams as close as possible to the event source, in memory master data for event pattern matching, event-driven user interfaces as well as distributed event processing. Focus is on how "Fast Data" requirements are elegantly integrated into a traditional SOA architecture. Markus Zirn is Vice President of Product Management covering Oracle SOA Suite, SOA Governance, Application Integration Architecture, BPM, BPM Solutions, Complex Event Processing and UPK, an end user learning solution. He is the author of “The BPEL Cookbook” (rated best book on Services Oriented Architecture in 2007) as well as “Fusion Middleware Patterns”. Previously, he was a management consultant with Booz Allen & Hamilton’s High Tech practice in Duesseldorf as well as San Francisco and Vice President of Product Marketing at QUIQ. Mr. Zirn holds a Masters of Electrical Engineering from the University of Karlsruhe and is an alumnus of the Tripartite program, a joint European degree from the University of Karlsruhe, Germany, the University of Southampton, UK, and ESIEE, France. KEYNOTES & SPEAKERS More than 80 international subject matter experts will be speaking at the Symposium. Below are confirmed keynotes and speakers so far. Over 50% of the agenda has not yet been finalized. Many more speakers to come. View the partial program calendars on the Conference Agenda page. CONFERENCE THEMES & TRACKS Cloud Computing Architecture & Patterns New SOA & Service-Orientation Practices & Models Emerging Service Technology Innovation Service Modeling & Analysis Techniques Service Infrastructure & Virtualization Cloud-based Enterprise Architecture Business Planning for Cloud Computing Projects Real World Case Studies Semantic Web Technologies (with & without the Cloud) Governance Frameworks for SOA and/or Cloud Computing Projects Service Engineering & Service Programming Techniques Interactive Services & the Human Factor New REST & Web Services Tools & Techniques Oracle Specialized SOA & BPM Partners Oracle Specialized partners have proven their skills by certifications and customer references. To find a local Specialized partner please visit http://solutions.oracle.com SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Markus Zirn,SOA Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • So No TECH job so far.

    - by Ratman21
    O I found some temp work for the US Census and I have managed to keep the house (so far) but, it looks like I/we are going to have to do a short sale and the temp job will be ending soon.   On top of that it looks like the unemployment fund for me is drying up. I will have about one month left after the Census job is done. I am now down to Appling for work at the KFC.   This is type a work I started with, before I was a tech geek and really I didn’t think I would be doing this kind of work in my later years but, I have a wife and kid. So I got to suck it up and do it.   Oh and here is my new resume…go ahead I know you want to tare it up. I really don’t care any more.   Scott L. Newman 45219 Dutton Way, Callahan, FL32011 H: (904)879-4880 C: (352)356-0945 E: [email protected] Web:  http://beingscottnewman.webs.com/                                                       ______                                                                                 OBJECTIVE To obtain a Network or Technical support position     KEYWORD SUMMARY CompTIA A+, Network+, and Security+ Certified., Network Operation, Technical Support, Client/Vendor Relations, Networking/Administration, Cisco Routers/Switches, Helpdesk, Microsoft Office Suite, Website Design/Dev./Management, Frame Relay, ISDN, Windows NT/98/XP, Visio, Inventory Management, CICS, Programming, COBOL IV, Assembler, RPG   QUALIFICATIONS SUMMARY Twenty years’ experience in computer operations, technical support, and technical writing. Also have two and half years’ experience in internet / intranet operations.   PROFESSIONAL EXPERIENCE October 2009 – Present*   Volunteer Web site and PC technician – Part time       True Faith Christian Fellowship Church – Callahan, FL, Project: Create and maintain web site for Church to give it a worldwide exposure Aug 2008 – September 2009:* Volunteer Church sound and video technician – Part time      Thomas Creek Baptist Church – Callahan, FL   *Note Jobs were for the learning and/or keeping updated on skills, while looking for a tech job and training for new skills.   February 2005 to October 2008: Client Server Dev/Analyst I, Fidelity National Information Services, Jacksonville, FL (FNIS acquired Certegy in 2005 and out of 20 personal, was one of three kept on.) August 2003 to February 2005: Senior NetOps Operator, Certegy, St.Pete, Fl. (August 2003, Certegy terminated contract with EDS and out of 40 personal, was one of six kept on.) Projects: Creation and update of listing and placement for all raised floor equipment at St.Pete site. Listing was made up of, floor plan of the raised floor and equipment racks diagrams showing the placement of all devices using Visio. This was cross-referenced with an inventory excel document showing what dept was responsible for each device. Sole creator of Network operation and Server Operation procedures guide (NetOps Guide).  Expertise: Resolving circuit and/or router issues or assist circuit carrier in resolving issue from the company Network Operation Center (NOC). As well as resolving application problems or assist application support in resolution of it.     July 1999 to August 2003: Senior NetOps Operator,EDS (Certegy Account), St.Pete, FL Same expertise and on going projects as listed above for FNIS/Certegy. (Equifax outsourced the NetOps dept. to EDS in 1999)         January 1991 to July 1999: NetOps/Tandem Operator, Equifax, St.Pete & Tampa, FL Same as all of the above for FNIS/Certegy/EDS except for circuit and router issues   EDUCATION ? New Horizons Computer Learning Center, Jacksonville, Florida - CompTIA A+, Security+, and     Network+ Certified.                        Currently working on CCNA Certification 07/30/10 ? Mott Community College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese

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  • Regular Expressions Cookbook Is in The Money—Win a Copy

    - by Jan Goyvaerts
    %COOKBOOKFRAME%You may have heard some people say that most book authors never get any royalties. That’s not true because most authors get an advance royalty that is paid before the book is published. That’s the author’s main incentive for writing the book, at least as far as money is concerned. (If money is your main concern, don’t write books.) What is true is that most authors never see any money beyond the advance royalty. Royalty rates are very low. A 10% royalty of the publisher’s price is considered normal. The publisher’s price is usually 45% of the retail price. So if you pay full price in a bookstore, the author gets 4.5% of your money. If there’s more than one author, they split the royalty. It doesn’t take a math degree to figure out that a book needs to sell quite a few copies for the royalty to add up to a meaningful amount of money. But Steven and I must have done something right. Regular Expressions Cookbook is in the money. My royalty statement for the 3rd quartier of 2009, which is the 2nd quarter that the book was on the market, came with a check. I actually received it last month but didn’t get around to blogging about. The amount of the check is insignificant. The point is that the balance is no longer negative. I’m taking this opportunity to pat myself and my co-author on the back. To celebrate the occassion O’Reilly has offered to sponsor a give-away of five (5) copies of Regular Expressions Cookbook. These are the rules of the game: You must post a comment to this blog article including your actual name and actual email address. Names are published, email addresses are not. Comments are moderated by myself (Jan Goyvaerts). If I consider a comment to be offensive or spam it will not be published and not be eligible for any prize. If you don’t know what to say in the comment, just wish me a happy 100000nd birthday, so I don’t have to feel so bad about entering the 6-bit era. Each person commenting has only one chance to win, regardless of the number of comments posted. O’Reilly will be provided with the names and email addresses of the winners (and those email addresses only) in order to arrange delivery. Each winner can choose to receive a printed copy or ebook (DRM-free PDF). If you choose the printed book, O’Reilly pays for shipping to anywhere in the world but not for any duties or taxes your country may impose on books imported from the USA. If you choose the ebook, you’ll need to create an O’Reilly account that is then granted access to the PDF download. You can make your choice after you’ve won, so it doesn’t influence your chance of winning. Contest ends 28 February 2010, GMT+7 (Thai time). Chosen by five calls to Random(78)+1 in Delphi 2010, the winners are: 48: Xiaozu 45: David Chisholm 19: Miquel Burns 33: Aaron Rice 17: David Laing Thanks to everybody who participated. The winners have been notified by email on how to collect their prize.

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  • SQL SERVER – Vacation, Travel and Study – A New Concept

    - by pinaldave
    Quite often when developers go to training sessions they either find it very boring because of study or great because they treat it as a vacation. There should be a perfect balance between study and extra activities. Studying is Boring Studying is very hard. Nobody likes to study, very few people are going to list “studying” as one of their favorite hobbies.  Already my young daughter knows she doesn’t want to study, and I don’t want to either.  If you read my blog regularly you know that I am always saying that we need to be students for life.  However, all philosophy aside, if you are put in a room with an instructor to study for eight hours a day, you are going to feel bored, uncomfortable, and unhappy.  I was a trainer myself, and I understand that all-day study sessions are no fun – even for the trainer.  I always tried to be entertaining, but even eight hours of jokes and laughter is tiresome.  Eight hours at a comedy club would be boring after a little while – and if we can’t even enjoy fun stuff for eight hours straight, how can we expect to study for eight hours straight? Studying for Career or Certification Even those who have advanced degrees and went to college for years, or even decades, find studying hard.  There is a difference between studying for a career and studying for a certification.  At least to get a degree there is a variety of subjects, with labs, exams, and practice problems to make things more interesting.  You can also choose your major and what you want to spend your time studying.  For certification you do not have this luxury.  You have to learn and memorize specific parts, and there is no option to change your major if you don’t like it.  Your option is to gain your certification, or fail.  Many people will find that last option unacceptable. Studying at Vacation We have established: eight hours of uninterrupted study is boring.  That is why I am so excited about what my very good friend is doing with Koenig Solutions.  His whole goal was to make classes that are intensive but not in a traditional format.  He adds in aspects of the vacation.  It is true that you will study and sit with instructors for six or eight hours a day, but in the mornings and evenings you can go out and see the sights in exotic locations.  He has chosen the locations for his training courses for their proximity to tourist attractions like the Himalayas, the Taj Mahal, and Goa, India’s most popular resort town.  Every location has access to great experiences like river rafting, safari tours, or meditation.  There are five locations to choose from: Dehli, Dehradun, Shimla (close to the Himalayas), Goa Beach, and Dubai.  After a day of classes and hours of sight-seeing, you will be more than ready to return to campus tired and ready to study.  This is the kind of study I can do! My friend’s point is that studying and fun can still go hand-in-hand.  How many times have we heard a professor say this?  But this time it is true.  There is great fun in learning in exotic locations.  If you want to travel in India and are interested in also taking the opportunity to learn something, let Koenig Solutions know. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • I Didn&rsquo;t Get You Anything&hellip;

    - by Bob Rhubart
    Nearly every day this blog features a  list posts and articles written by members of the OTN architect community. But with Christmas just days away, I thought a break in that routine was in order. After all, if the holidays aren’t excuse enough for an off-topic post, then the terrorists have won. Rather than buy gifts for everyone -- which, given the readership of this blog and my budget could amount to a cash outlay of upwards of $15.00 – I thought I’d share a bit of holiday humor. I wrote the following essay back in the mid-90s, for a “print” publication that used “paper” as a content delivery system.  That was then. I’m older now, my kids are older, but my feelings toward the holidays haven’t changed… It’s New, It’s Improved, It’s Christmas! The holidays are a time of rituals. Some of these, like the shopping, the music, the decorations, and the food, are comforting in their predictability. Other rituals, like the shopping, the  music, the decorations, and the food, can leave you curled into the fetal position in some dark corner, whimpering. How you react to these various rituals depends a lot on your general disposition and credit card balance. I, for one, love Christmas. But there is one Christmas ritual that really tangles my tinsel: the seasonal editorializing about how our modern celebration of the holidays pales in comparison to that of Christmas past. It's not that the old notions of how to celebrate the holidays aren't all cozy and romantic--you can't watch marathon broadcasts of "It's A Wonderful White Christmas Carol On Thirty-Fourth Street Story" without a nostalgic teardrop or two falling onto your plate of Christmas nachos. It's just that the loudest cheerleaders for "old-fashioned" holiday celebrations overlook the fact that way-back-when those people didn't have the option of doing it any other way. Dashing through the snow in a one-horse open sleigh? No thanks. When Christmas morning rolls around, I'm going to be mighty grateful that the family is going to hop into a nice warm Toyota for the ride over to grandma's place. I figure a horse-drawn sleigh is big fun for maybe fifteen minutes. After that you’re going to want Old Dobbin to haul ass back to someplace warm where the egg nog is spiked and the family can gather in the flickering glow of a giant TV and contemplate the true meaning of football. Chestnuts roasting on an open fire? Sorry, no fireplace. We've got a furnace for heat, and stuffing nuts in there voids the warranty. Any of the roasting we do these days is in the microwave, and I'm pretty sure that if you put chestnuts in the microwave they would become little yuletide hand grenades. Although, if you've got a snoot full of Yule grog, watching chestnuts explode in your microwave might be a real holiday hoot. Some people may see microwave ovens as a symptom of creeping non-traditional holiday-ism. But I'll bet you that if there were microwave ovens around in Charles Dickens' day, the Cratchits wouldn't have had to entertain an uncharacteristically giddy Scrooge for six or seven hours while the goose cooked. Holiday entertaining is, in fact, the one area that even the most severe critic of modern practices would have to admit has not changed since Tim was Tiny. A good holiday celebration, then as now, involves lots of food, free-flowing drink, and a gathering of friends and family, some of whom you are about as happy to see as a subpoena. Just as the Cratchit's Christmas was spent with a man who, for all they knew, had suffered some kind of head trauma, so the modern holiday gathering includes relatives or acquaintances who, because they watch too many talk shows, and/or have poor personal hygiene, and/or fail to maintain scheduled medication, you would normally avoid like a plate of frosted botulism. But in the season of good will towards men, you smile warmly at the mystery uncle wandering around half-crocked with a clump of mistletoe dangling from the bill of his N.R.A. cap. Dickens' story wouldn't have become the holiday classic it has if, having spotted on their doorstep an insanely grinning, raw poultry-bearing, fresh-off-a-rough-night Scrooge, the Cratchits had pulled their shades and pretended not to be home. Which is probably what I would have done. Instead, knowing full well his reputation as a career grouch, they welcomed him into their home, and we have a touching story that teaches a valuable lesson about how the Christmas spirit can get the boss to pump up the payroll. Despite what the critics might say, our modern Christmas isn't all that different from those of long ago. Sure, the technology has changed, but that just means a bigger, brighter, louder Christmas, with lasers and holograms and stuff. It's our modern celebration of a season that even the least spiritual among us recognizes as a time of hope that the nutcases of the world will wake up and realize that peace on earth is a win/win proposition for everybody. If Christmas has changed, it's for the better. We should continue making Christmas bigger and louder and shinier until everybody gets it.  *** Happy Holidays, everyone!   del.icio.us Tags: holiday,humor Technorati Tags: holiday,humor

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  • SQL SERVER – Weekend Project – Experimenting with ACID Transactions, SQL Compliant, Elastically Scalable Database

    - by pinaldave
    Database technology is huge and big world. I like to explore always beyond what I know and share the learning. Weekend is the best time when I sit around download random software on my machine which I like to call as a lab machine (it is a pretty old laptop, hardly a quality as lab machine) and experiment it. There are so many free betas available for download that it’s hard to keep track and even harder to find the time to play with very many of them.  This blog is about one you shouldn’t miss if you are interested in the learning various relational databases. NuoDB just released their Beta 7.  I had already downloaded their Beta 6 and yesterday did the same for 7.   My impression is that they are onto something very very interesting.  In fact, it might be something really promising in terms of database elasticity, scale and operational cost reduction. The folks at NuoDB say they are working on the world’s first “emergent” database which they tout as a brand new transitional database that is intended to dramatically change what’s possible with OLTP.  It is SQL compliant, guarantees ACID transactions, yet scales elastically on heterogeneous and decentralized cloud-based resources. Interesting note for sure, making me explore more. Based on what I’ve seen so far, they are solving the architectural challenge that exists between elastic, cloud-based compute infrastructures designed to scale out in response to workload requirements versus the traditional relational database management system’s architecture of central control. Here’s my experience with the NuoDB Beta 6 so far: First they pretty much threw away all the features you’d associate with existing RDBMS architectures except the SQL and ACID transactions which they were smart to keep.  It looks like they have incorporated a number of the big ideas from various algorithms, systems and techniques to achieve maximum DB scalability. From a user’s perspective, the NuoDB Beta software behaves like any other traditional SQL database and seems to offer all the benefits users have come to expect from standards-based SQL solutions. One of the interesting feature is that one can run a transactional node and a storage node on my Windows laptop as well on other platforms – indeed interesting for sure. It’s quite amazing to see a database elastically scale across machine boundaries. So, one of the basic NuoDB concepts is that as you need to scale out, you can easily use more inexpensive hardware when/where you need it.  This is unlike what we have traditionally done to scale a database for an application – we replace the hardware with something more powerful (faster CPU and Disks). This is where I started to feel like NuoDB is on to something that has the potential to elastically scale on commodity hardware while reducing operational expense for a big OLTP database to a degree we’ve never seen before. NuoDB is able to fully leverage the cloud in an asynchronous and highly decentralized manner – while providing both SQL compliance and ACID transactions. Basically what NuoDB is doing is so new that it is all hard to believe until you’ve experienced it in action.  I will keep you up to date as I test the NuoDB Beta 7 but if you are developing a web-scale application or have an on-premise app you are thinking of moving to the cloud, testing this beta is worth your time. If you do try it, let me know what you think.  Before I say anything more, I am going to do more experiments and more test on this product and compare it with other existing similar products. For me it was a weekend worth spent on learning something new. I encourage you to download Beta 7 version and share your opinions here. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Documentation, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Measuring Usability with Common Industry Format (CIF) Usability Tests

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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  • Bancassurers Seek IT Solutions to Support Distribution Model

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, attended the third annual Bancassurance Forum in Vienna last month. He reports that the outlook for bancassurance in EMEA remains positive, despite changing market conditions that have led a number of bancassurers to re-examine their business models. Vienna is at the crossroads between mature Western European markets, where bancassurance is now an established best practice, and more recently tapped Eastern European markets that offer the greatest growth potential. Attendance at the Bancassurance Forum was good, with 87 bancassurance attendees, most in very senior positions in the industry. The conference provided the chance for a lively discussion among bancassurers looking to keep abreast of the latest trends in one of Europe's most successful distribution models for insurance. Even under normal business conditions, there is a great demand for best practice sharing within the industry as there is no standard formula for success.  Each company has to chart its own course and choose the strategies for sales, products development and the structure of ownership that make sense for their business, and as soon as they get it right bancassurers need to adapt the mix to keep up with ever changing regulations, completion and economic conditions.  To optimize the overall relationship between banking and insurance for mutual benefit, a balance needs to be struck between potentially conflicting interests. The banking side of the house is looking for greater wallet share from its customers and the ability to increase profitability by bundling insurance products with higher margins - especially in light of the recent economic crisis, where margins for traditional banking products are low and completion high. The insurance side of the house seeks access to new customers through a complementary distribution channel that is efficient and cost effective. To make the relationship work, it is important that both sides of the same house forge strategic and long term relationships - irrespective of whether the underlying business model is supported by a distribution agreement, cross-ownership or other forms of capital structure. However, this third annual conference was not held under normal business conditions. The conference took place in challenging, yet interesting times. ING's forced spinoff of its insurance operations under pressure by the EU Commission and the troubling losses suffered by Allianz as a result of the Dresdner bank sale were fresh in everyone's mind. One year after markets crashed, there is now enough hindsight to better understand the implications for bancassurance and best practices that are emerging to deal with them. The loan-driven business that has been crucial to bancassurance up till now evaporated during the crisis, leaving bancassurers grappling with how to change their overall strategy from a loan-driven to a more diversified model.  Attendees came to the conference to learn what strategies were working - not only to cope with the market shift, but to take advantage of it as markets pick up. Over the course of 14 customer case studies and numerous analyst presentations, topical issues ranging from getting the business model right to the impact on capital structuring of Solvency II were debated openly. Many speakers alluded to the need to specifically design insurance products with the banking distribution channel in mind, which brings with it specific requirements such as a high degree of standardization to achieve efficiency and reduce training costs. Moreover, products must be engineered to suit end consumers who consider banks a one-stop shop. The importance of IT to the successful implementation of bancassurance strategies was a theme that surfaced regularly throughout the conference.  The cross-selling opportunity - that will ultimately determine the success or failure of any bancassurance model - can only be fully realized through a flexible IT architecture that enables banking and insurance processes to be integrated and presented to front-line staff through a common interface. However, the reality is that most bancassurers have legacy IT systems, which constrain the businesses' ability to implement new strategies to maintaining competitiveness in turbulent times. My colleague Glenn Lottering, who chaired the conference, believes that the primary opportunities for bancassurers to extract value from their IT infrastructure investments lie in distribution management, risk management with the advent of Solvency II, and achieving operational excellence. "Oracle is ideally suited to meet the needs of bancassurance," Glenn noted, "supplying market-leading software for both banking and insurance. Oracle provides adaptive systems that let customers easily integrate hybrid business processes from both worlds while leveraging existing IT infrastructure." Overall, the consensus at the conference was that the outlook for bancassurance in EMEA remains positive, despite changing market conditions that have led a number of bancassurers to re-examine their business models. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.    

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  • How to install SharePoint Server 2013 Preview

    - by ybbest
    The Office 2013 and SharePoint Server 2013 Preview is announced yesterday and as a SharePoint Developer, I am really excited to learn all the new features and capabilities. Today I will show you how to install the preview. 1. Create a service account called SP2013Install and give this account Dbcreator and SecurityAdmin in SQL Server 2012 2. You need to run the following script to set the ‘maxdegree of parellism’ setting to the required value of 1 in SQL Server 2012(using sysadmin privilege) before configure the SharePoint Farm. Otherwise , you might get the error ‘This SQL Server Instance does not have the required maxdegree of parellism setting of 1’ sp_configure 'show advanced options', 1; GO RECONFIGURE WITH OVERRIDE; GO sp_configure 'max degree of parallelism', 1; GO RECONFIGURE WITH OVERRIDE; GO 3. Download the SharePoint preview from here and I am going to install it on Windows Server 2008R2 with SQL2012. 4. Click the Install software prerequisites, this works fine with the internet connection. (However, if you do not have internet connection, it is a bit tricky to install window azure AppFabric as it has to be installed using the prerequisite installer. Your computer might reboot a few times in the process.) 5.After the prerequisites are installed `completely, you can then install the Preview. Click the Install SharePoint Server and Enter the Product key you get from the Preview download page. 6. Accept the License terms and Click Next. 7. Leave the default path for the file location. 8. You can now start the installation process 9. After binary files are installed, you then can configure your farm using the farm configuration wizard. 10.Specify the Database server and the install account 11. Specify SharePoint farm passphrase. 12 Specify the port number , you should choose your own favorite port number. 13. Choose Create a New Server Farm and click next. 14. Double-check with the settings and click Next to Configure the farm install. 15. Finally, your farm is configured successfully and you now are able to go to your Central Admin site http://sp2010:6666/ 16. You should configure the services manually or automate using PowerShell (If you like to understand why,you can read the blog post here) ,however I will use the wizard to configure automatically here  as  this is a test machine. After the configuration is complete, you now be able to see your SharePoint Site. 17.To start the evaluate the Preview , you need to install Visual Studio 2012 RC , Microsoft Office Developer Tools for Visual Studio 2012,SharePoint 2013 Designer Preview , Office 2013 Preview. References: Download SharePoint2013 Server 2013 Download Microsoft Visio Professional 2013 Preview Install SharePoint 2013 Preview Hardware and software requirements for SharePoint 2013 Preview SharePoint 2013 IT Pro and Developer training materials released Plan for SharePoint 2013 Preview Microsoft Office Developer Tools for Visual Studio 2012 SharePoint 2013 Preview Office365 for the SharePoint 2013 preview SharePoint Designer 2013 Download: Microsoft Office 2013 Preview Language Pack Try Office

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  • To sample or not to sample...

    - by [email protected]
    Ideally, we would know the exact answer to every question. How many people support presidential candidate A vs. B? How many people suffer from H1N1 in a given state? Does this batch of manufactured widgets have any defective parts? Knowing exact answers is expensive in terms of time and money and, in most cases, is impractical if not impossible. Consider asking every person in a region for their candidate preference, testing every person with flu symptoms for H1N1 (assuming every person reported when they had flu symptoms), or destructively testing widgets to determine if they are "good" (leaving no product to sell). Knowing exact answers, fortunately, isn't necessary or even useful in many situations. Understanding the direction of a trend or statistically significant results may be sufficient to answer the underlying question: who is likely to win the election, have we likely reached a critical threshold for flu, or is this batch of widgets good enough to ship? Statistics help us to answer these questions with a certain degree of confidence. This focuses on how we collect data. In data mining, we focus on the use of data, that is data that has already been collected. In some cases, we may have all the data (all purchases made by all customers), in others the data may have been collected using sampling (voters, their demographics and candidate choice). Building data mining models on all of your data can be expensive in terms of time and hardware resources. Consider a company with 40 million customers. Do we need to mine all 40 million customers to get useful data mining models? The quality of models built on all data may be no better than models built on a relatively small sample. Determining how much is a reasonable amount of data involves experimentation. When starting the model building process on large datasets, it is often more efficient to begin with a small sample, perhaps 1000 - 10,000 cases (records) depending on the algorithm, source data, and hardware. This allows you to see quickly what issues might arise with choice of algorithm, algorithm settings, data quality, and need for further data preparation. Instead of waiting for a model on a large dataset to build only to find that the results don't meet expectations, once you are satisfied with the results on the initial sample, you can  take a larger sample to see if model quality improves, and to get a sense of how the algorithm scales to the particular dataset. If model accuracy or quality continues to improve, consider increasing the sample size. Sampling in data mining is also used to produce a held-aside or test dataset for assessing classification and regression model accuracy. Here, we reserve some of the build data (data that includes known target values) to be used for an honest estimate of model error using data the model has not seen before. This sampling transformation is often called a split because the build data is split into two randomly selected sets, often with 60% of the records being used for model building and 40% for testing. Sampling must be performed with care, as it can adversely affect model quality and usability. Even a truly random sample doesn't guarantee that all values are represented in a given attribute. This is particularly troublesome when the attribute with omitted values is the target. A predictive model that has not seen any examples for a particular target value can never predict that target value! For other attributes, values may consist of a single value (a constant attribute) or all unique values (an identifier attribute), each of which may be excluded during mining. Values from categorical predictor attributes that didn't appear in the training data are not used when testing or scoring datasets. In subsequent posts, we'll talk about three sampling techniques using Oracle Database: simple random sampling without replacement, stratified sampling, and simple random sampling with replacement.

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  • A Quick Primer on SharePoint Customization

    - by PeterBrunone
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} This one goes out to all the people who have been asked to change the way a SharePoint site looks.  Management wants to know how long it will take, and you can whip that out by tomorrow, right?  If you don't have time to prepare a treatise on what's involved, or if you just want to lend some extra weight to your case by quoting a blogger who was an MVP for seven years, then dive right in; this post is for you. There are three main components of SharePoint visual customization:   1)       Theme – A theme encompasses all the standardized text formatting and coloring (borders, fonts, etc), including the background images of various sections. All told, there could be around 50 images involved, and a few hundred CSS (style) classes.  Installing a theme once it’s been created is no great feat.  Given the number of pieces, of course, creating a new theme could take anywhere from a day to a week… once decisions have been made about the desired appearance. 2)      Master Page – A master page provides the framework for page layout.  This includes all the top and side menus, where content shows up, et cetera.  Master pages have been around for a long time in ASP.NET (Microsoft’s web development platform), and they do require some .NET programming knowledge.  Beyond that, in SharePoint, there are a few dozen controls which the system expects find on a given page.  They’re not all used at once, but if they’re not there when they’re needed, chaos ensues.  Estimating a custom master page is difficult, as it depends on the level of customization.  I’ve been on projects where I was brought in simply to fix some problems and add a few finishing touches, and it took 2-3 weeks.  Master page customization requires a large amount of testing time to make sure that the HTML, JavaScript, CSS, and control placement all work well together. 3)      Individual page layout – Each page (ideally) uses a master page for its template, but within the content areas defined by the master page, web parts can be added, removed, and configured from within the browser.  The wireframe that Brent provided could most likely be completed simply by manipulating the content on the home page in this fashion, and we had allowed about a day of effort for the task.  If needed, further functionality can be provided by an experienced ASP.NET developer; custom forms are a common example.  This of course is a bit more in-depth than simple content manipulation and could take several days per page (or more; there’s really no way to quantify this without a set of requirements).   That’s basically it.  To recap:  Fonts and coloring are done with themes, and can take anywhere from a day to a week to create (not counting creative time); required technical skills include HTML, CSS, and image manipulation.  Templated layout is done with master pages, and generally requires a developer familiar with both ASP.NET and SharePoint in particular; it can have far-reaching consequences depending on the complexity of the changes, and could add weeks or months to a project.  Page layout can be as simple as content manipulation in the web browser, taking a few hours per page, or it can involve more detail, like custom forms, and can require programming expertise and significantly more development time.

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  • Login failed for user 'sa' because the account is currently locked out. The system administrator can

    - by cabhilash
    Login failed for user 'sa' because the account is currently locked out. The system administrator can unlock it. (Microsoft SQL Server, Error: 18486) SQL server has local password policies. If policy is enabled which locks down the account after X number of failed attempts then the account is automatically locked down.This error with 'sa' account is very common. sa is default administartor login available with SQL server. So there are chances that an ousider has tried to bruteforce your system. (This can cause even if a legitimate tries to access the account with wrong password.Sometimes a user would have changed the password without informing others. So the other users would try to lo) You can unlock the account with the following options (use another admin account or connect via windows authentication) Alter account & unlock ALTER LOGIN sa WITH PASSWORD='password' UNLOCK Use another account Almost everyone is aware of the sa account. This can be the potential security risk. Even if you provide strong password hackers can lock the account by providing the wrong password. ( You can provide extra security by installing firewall or changing the default port but these measures are not always practical). As a best practice you can disable the sa account and use another account with same privileges.ALTER LOGIN sa DISABLE You can edit the lock-ot options using gpedit.msc( in command prompt type gpedit.msc and press enter). Navigate to Account Lokout policy as shown in the figure The Following options are available Account lockout threshold This security setting determines the number of failed logon attempts that causes a user account to be locked out. A locked-out account cannot be used until it is reset by an administrator or until the lockout duration for the account has expired. You can set a value between 0 and 999 failed logon attempts. If you set the value to 0, the account will never be locked out. Failed password attempts against workstations or member servers that have been locked using either CTRL+ALT+DELETE or password-protected screen savers count as failed logon attempts. Account lockout duration This security setting determines the number of minutes a locked-out account remains locked out before automatically becoming unlocked. The available range is from 0 minutes through 99,999 minutes. If you set the account lockout duration to 0, the account will be locked out until an administrator explicitly unlocks it. If an account lockout threshold is defined, the account lockout duration must be greater than or equal to the reset time. Default: None, because this policy setting only has meaning when an Account lockout threshold is specified. Reset account lockout counter after This security setting determines the number of minutes that must elapse after a failed logon attempt before the failed logon attempt counter is reset to 0 bad logon attempts. The available range is 1 minute to 99,999 minutes. If an account lockout threshold is defined, this reset time must be less than or equal to the Account lockout duration. Default: None, because this policy setting only has meaning when an Account lockout threshold is specified.When creating SQL user you can set CHECK_POLICY=on which will enforce the windows password policy on the account. The following policies will be applied Define the Enforce password history policy setting so that several previous passwords are remembered. With this policy setting, users cannot use the same password when their password expires.  Define the Maximum password age policy setting so that passwords expire as often as necessary for your environment, typically, every 30 to 90 days. With this policy setting, if an attacker cracks a password, the attacker only has access to the network until the password expires.  Define the Minimum password age policy setting so that passwords cannot be changed until they are more than a certain number of days old. This policy setting works in combination with the Enforce password historypolicy setting. If a minimum password age is defined, users cannot repeatedly change their passwords to get around the Enforce password history policy setting and then use their original password. Users must wait the specified number of days to change their passwords.  Define a Minimum password length policy setting so that passwords must consist of at least a specified number of characters. Long passwords--seven or more characters--are usually stronger than short ones. With this policy setting, users cannot use blank passwords, and they have to create passwords that are a certain number of characters long.  Enable the Password must meet complexity requirements policy setting. This policy setting checks all new passwords to ensure that they meet basic strong password requirements.  Password must meet the following complexity requirement, when they are changed or created: Not contain the user's entire Account Name or entire Full Name. The Account Name and Full Name are parsed for delimiters: commas, periods, dashes or hyphens, underscores, spaces, pound signs, and tabs. If any of these delimiters are found, the Account Name or Full Name are split and all sections are verified not to be included in the password. There is no check for any character or any three characters in succession. Contain characters from three of the following five categories:  English uppercase characters (A through Z) English lowercase characters (a through z) Base 10 digits (0 through 9) Non-alphabetic characters (for example, !, $, #, %) A catch-all category of any Unicode character that does not fall under the previous four categories. This fifth category can be regionally specific.

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  • DBCC CHECKDB (BatmanDb, REPAIR_ALLOW_DATA_LOSS) &ndash; Are you Feeling Lucky?

    - by David Totzke
    I’m currently working for a client on a PowerBuilder to WPF migration.  It’s one of those “I could tell you, but I’d have to kill you” kind of clients and the quick-lime pits are currently occupied by the EMC tech…but I’ve said too much already. At approximately 3 or 4 pm that day users of the Batman[1] application here in Gotham[1] started to experience problems accessing the application.  Batman[2] is a document management system here that also integrates with the ERP system.  Very little goes on here that doesn’t involve Batman in some way.  The errors being received seemed to point to network issues (TCP protocol error, connection forcibly closed by the remote host etc…) but the real issue was much more insidious. Connecting to the database via SSMS and performing selects on certain tables underlying the application areas that were having problems started to reveal the issue.  You couldn’t do a SELECT * FROM MyTable without it bombing and giving the same error noted above.  A run of DBCC CHECKDB revealed 14 tables with corruption.  One of the tables with issues was the Document table.  Pretty central to a “document management” system.  Information was obtained from IT that a single drive in the SAN went bad in the night.  A new drive was in place and was working fine.  The partition that held the Batman database is configured for RAID Level 5 so a single drive failure shouldn’t have caused any trouble and yet, the database is corrupted.  They do hourly incremental backups here so the first thing done was to try a restore.  A restore of the most recent backup failed so they worked backwards until they hit a good point.  This successful restore was for a backup at 3AM – a full day behind.  This time also roughly corresponds with the time the SAN started to report the drive failure.  The plot thickens… I got my hands on the output from DBCC CHECKDB and noticed a pattern.  What’s sad is that nobody that should have noticed the pattern in the DBCC output did notice.  There was a rush to do things to try and recover the data before anybody really understood what was wrong with it in the first place.  Cooler heads must prevail in these circumstances and some investigation should be done and a plan of action laid out or you could end up making things worse[3].  DBCC CHECKDB also told us that: repair_allow_data_loss is the minimum repair level for the errors found by DBCC CHECKDB Yikes.  That means that the database is so messed up that you’re definitely going to lose some stuff when you repair it to get it back to a consistent state.  All the more reason to do a little more investigation into the problem.  Rescuing this database is preferable to having to export all of the data possible from this database into a new one.  This is a fifteen year old application with about seven hundred tables.  There are TRIGGERS everywhere not to mention the referential integrity constraints to deal with.  Only fourteen of the tables have an issue.  We have a good backup that is missing the last 24 hours of business which means we could have a “do-over” of yesterday but that’s not a very palatable option either. All of the affected tables had TEXT columns and all of the errors were about LOB data types and orphaned off-row data which basically means TEXT, IMAGE or NTEXT columns.  If we did a SELECT on an affected table and excluded those columns, we got all of the rows.  We exported that data into a separate database.  Things are looking up.  Working on a copy of the production database we then ran DBCC CHECKDB with REPAIR_ALLOW_DATA_LOSS and that “fixed” everything up.   The allow data loss option will delete the bad rows.  This isn’t too horrible as we have all of those rows minus the text fields from out earlier export.  Now I could LEFT JOIN to the exported data to find the missing rows and INSERT them minus the TEXT column data. We had the restored data from the good 3AM backup that we could now JOIN to and, with fingers crossed, recover the missing TEXT column information.  We got lucky in that all of the affected rows were old and in the end we didn’t lose anything.  :O  All of the row counts along the way worked out and it looks like we dodged a major bullet here. We’ve heard back from EMC and it turns out the SAN firmware that they were running here is apparently buggy.  This thing is only a couple of months old.  Grrr…. They dispatched a technician that night to come and update it .  That explains why RAID didn’t save us. All-in-all this could have been a lot worse.  Given the root cause here, they basically won the lottery in not losing anything. Here are a few links to some helpful posts on the SQL Server Engine blog.  I love the title of the first one: Which part of 'REPAIR_ALLOW_DATA_LOSS' isn't clear? CHECKDB (Part 8): Can repair fix everything? (in fact, read the whole series) Ta da! Emergency mode repair (we didn’t have to resort to this one thank goodness)   Dave Just because I can…   [1] Names have been changed to protect the guilty. [2] I'm Batman. [3] And if I'm the coolest head in the room, you've got even bigger problems...

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  • Talend Enterprise Data Integration overperforms on Oracle SPARC T4

    - by Amir Javanshir
    The SPARC T microprocessor, released in 2005 by Sun Microsystems, and now continued at Oracle, has a good track record in parallel execution and multi-threaded performance. However it was less suited for pure single-threaded workloads. The new SPARC T4 processor is now filling that gap by offering a 5x better single-thread performance over previous generations. Following our long-term relationship with Talend, a fast growing ISV positioned by Gartner in the “Visionaries” quadrant of the “Magic Quadrant for Data Integration Tools”, we decided to test some of their integration components with the T4 chip, more precisely on a T4-1 system, in order to verify first hand if this new processor stands up to its promises. Several tests were performed, mainly focused on: Single-thread performance of the new SPARC T4 processor compared to an older SPARC T2+ processor Overall throughput of the SPARC T4-1 server using multiple threads The tests consisted in reading large amounts of data --ten's of gigabytes--, processing and writing them back to a file or an Oracle 11gR2 database table. They are CPU, memory and IO bound tests. Given the main focus of this project --CPU performance--, bottlenecks were removed as much as possible on the memory and IO sub-systems. When possible, the data to process was put into the ZFS filesystem cache, for instance. Also, two external storage devices were directly attached to the servers under test, each one divided in two ZFS pools for read and write operations. Multi-thread: Testing throughput on the Oracle T4-1 The tests were performed with different number of simultaneous threads (1, 2, 4, 8, 12, 16, 32, 48 and 64) and using different storage devices: Flash, Fibre Channel storage, two stripped internal disks and one single internal disk. All storage devices used ZFS as filesystem and volume management. Each thread read a dedicated 1GB-large file containing 12.5M lines with the following structure: customerID;FirstName;LastName;StreetAddress;City;State;Zip;Cust_Status;Since_DT;Status_DT 1;Ronald;Reagan;South Highway;Santa Fe;Montana;98756;A;04-06-2006;09-08-2008 2;Theodore;Roosevelt;Timberlane Drive;Columbus;Louisiana;75677;A;10-05-2009;27-05-2008 3;Andrew;Madison;S Rustle St;Santa Fe;Arkansas;75677;A;29-04-2005;09-02-2008 4;Dwight;Adams;South Roosevelt Drive;Baton Rouge;Vermont;75677;A;15-02-2004;26-01-2007 […] The following graphs present the results of our tests: Unsurprisingly up to 16 threads, all files fit in the ZFS cache a.k.a L2ARC : once the cache is hot there is no performance difference depending on the underlying storage. From 16 threads upwards however, it is clear that IO becomes a bottleneck, having a good IO subsystem is thus key. Single-disk performance collapses whereas the Sun F5100 and ST6180 arrays allow the T4-1 to scale quite seamlessly. From 32 to 64 threads, the performance is almost constant with just a slow decline. For the database load tests, only the best IO configuration --using external storage devices-- were used, hosting the Oracle table spaces and redo log files. Using the Sun Storage F5100 array allows the T4-1 server to scale up to 48 parallel JVM processes before saturating the CPU. The final result is a staggering 646K lines per second insertion in an Oracle table using 48 parallel threads. Single-thread: Testing the single thread performance Seven different tests were performed on both servers. Given the fact that only one thread, thus one file was read, no IO bottleneck was involved, all data being served from the ZFS cache. Read File ? Filter ? Write File: Read file, filter data, write the filtered data in a new file. The filter is set on the “Status” column: only lines with status set to “A” are selected. This limits each output file to about 500 MB. Read File ? Load Database Table: Read file, insert into a single Oracle table. Average: Read file, compute the average of a numeric column, write the result in a new file. Division & Square Root: Read file, perform a division and square root on a numeric column, write the result data in a new file. Oracle DB Dump: Dump the content of an Oracle table (12.5M rows) into a CSV file. Transform: Read file, transform, write the result data in a new file. The transformations applied are: set the address column to upper case and add an extra column at the end, which is the concatenation of two columns. Sort: Read file, sort a numeric and alpha numeric column, write the result data in a new file. The following table and graph present the final results of the tests: Throughput unit is thousand lines per second processed (K lines/second). Improvement is the % of improvement between the T5140 and T4-1. Test T4-1 (Time s.) T5140 (Time s.) Improvement T4-1 (Throughput) T5140 (Throughput) Read/Filter/Write 125 806 645% 100 16 Read/Load Database 195 1111 570% 64 11 Average 96 557 580% 130 22 Division & Square Root 161 1054 655% 78 12 Oracle DB Dump 164 945 576% 76 13 Transform 159 1124 707% 79 11 Sort 251 1336 532% 50 9 The improvement of single-thread performance is quite dramatic: depending on the tests, the T4 is between 5.4 to 7 times faster than the T2+. It seems clear that the SPARC T4 processor has gone a long way filling the gap in single-thread performance, without sacrifying the multi-threaded capability as it still shows a very impressive scaling on heavy-duty multi-threaded jobs. Finally, as always at Oracle ISV Engineering, we are happy to help our ISV partners test their own applications on our platforms, so don't hesitate to contact us and let's see what the SPARC T4-based systems can do for your application! "As describe in this benchmark, Talend Enterprise Data Integration has overperformed on T4. I was generally happy to see that the T4 gave scaling opportunities for many scenarios like complex aggregations. Row by row insertion in Oracle DB is faster with more than 650,000 rows per seconds without using any bulk Oracle capabilities !" Cedric Carbone, Talend CTO.

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  • Where is the value of OEA

    - by [email protected]
    In a room full of architects, if you were to ask for the definition of enterprise architecture, or the importance thereof,  you are likely to get a number of varying view points ranging from,  a complete analysis of the digital assets of an organization,  to, a strategic alignment of business goals/objectives to IT initiatives.  Similiarily in a room full of senior business executives,  if you asked them how they see their IT groups and their effectiveness to align to business strategy,  you would get a myriad of responses,  ranging from, “a huge drain on our bottom line”, “always more expensive than budgeted”, “lack of agility,  by the time IT is ready,  my business strategy has changed”, and on the rare occurrence, “ a leader of innovation,  that is lock step with my business strategy”. However does this necessarily demonstrate the overall value of enterprise architecture.  Having a framework, and process is of critical importance to help produce a number of the artefacts that ultimately align technology goals and initiatives to business strategy,  however,  is that really where the value is?  I believe that first we need to understand the concept of value.  Value typically is a measure of sorts,  when we purchase a product it’s value is equivalent to the maximum amount that someone is willing to pay for the product,  however,  is the same equation valid in terms of the business value of enterprise architecture? Is the library of artefacts generated through a process/framework, inclusive of a strategic roadmap to realize the enterprise architecture where the value is? If we agree that enterprise architecture is the alignment of IT and IT assets to support business strategy, and by achieving our business strategy, we have we have increased the business value of the enterprise then;  it seems that, in order to really identify the true value of an enterprise architecture,  we need to understand how we measure business value .  A number of formal measurement methodologies exist for this purpose, business models, balanced scorecards, etc   After we have an understanding on how to measure the business value of each of the organizational units within an enterprise, then we understand how the enterprise architecture contributes to the success of business strategy,  and EXECUTE on the roadmap to implement, and deliver the IT initiatives that provide MEASUREABLE returns, As we analyse the value chain of each of the individual organizational units within the enterprise we may identify how that unit has performed by quantitatively measuring it proximity to achieving the goals defined by the business for each unit. However, It would appear that true business value (the aggregate of all of the business units in the value chain), is to some degree subjectively measured  as for public companies this lies in shareholder value,  as the true value, or be it, the maximum amount that someone would pay for shares of an organization.

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  • My Take on Hadoop World 2011

    - by Jean-Pierre Dijcks
    I’m sure some of you have read pieces about Hadoop World and I did see some headlines which were somewhat, shall we say, interesting? I thought the keynote by Larry Feinsmith of JP Morgan Chase & Co was one of the highlights of the conference for me. The reason was very simple, he addressed some real use cases outside of internet and ad platforms. The following are my notes, since the keynote was recorded I presume you can go and look at Hadoopworld.com at some point… On the use cases that were mentioned: ETL – how can I do complex data transformation at scale Doing Basel III liquidity analysis Private banking – transaction filtering to feed [relational] data marts Common Data Platform – a place to keep data that is (or will be) valuable some day, to someone, somewhere 360 Degree view of customers – become pro-active and look at events across lines of business. For example make sure the mortgage folks know about direct deposits being stopped into an account and ensure the bank is pro-active to service the customer Treasury and Security – Global Payment Hub [I think this is really consolidation of data to cross reference activity across business and geographies] Data Mining Bypass data engineering [I interpret this as running a lot of a large data set rather than on samples] Fraud prevention – work on event triggers, say a number of failed log-ins to the website. When they occur grab web logs, firewall logs and rules and start to figure out who is trying to log in. Is this me, who forget his password, or is it someone in some other country trying to guess passwords Trade quality analysis – do a batch analysis or all trades done and run them through an analysis or comparison pipeline One of the key requests – if you can say it like that – was for vendors and entrepreneurs to make sure that new tools work with existing tools. JPMC has a large footprint of BI Tools and Big Data reporting and tools should work with those tools, rather than be separate. Security and Entitlement – how to protect data within a large cluster from unwanted snooping was another topic that came up. I thought his Elephant ears graph was interesting (couldn’t actually read the points on it, but the concept certainly made some sense) and it was interesting – when asked to show hands – how the audience did not (!) think that RDBMS and Hadoop technology would overlap completely within a few years. Another interesting session was the session from Disney discussing how Disney is building a DaaS (Data as a Service) platform and how Hadoop processing capabilities are mixed with Database technologies. I thought this one of the best sessions I have seen in a long time. It discussed real use case, where problems existed, how they were solved and how Disney planned some of it. The planning focused on three things/phases: Determine the Strategy – Design a platform and evangelize this within the organization Focus on the people – Hire key people, grow and train the staff (and do not overload what you have with new things on top of their day-to-day job), leverage a partner with experience Work on Execution of the strategy – Implement the platform Hadoop next to the other technologies and work toward the DaaS platform This kind of fitted with some of the Linked-In comments, best summarized in “Think Platform – Think Hadoop”. In other words [my interpretation], step back and engineer a platform (like DaaS in the Disney example), then layer the rest of the solutions on top of this platform. One general observation, I got the impression that we have knowledge gaps left and right. On the one hand are people looking for more information and details on the Hadoop tools and languages. On the other I got the impression that the capabilities of today’s relational databases are underestimated. Mostly in terms of data volumes and parallel processing capabilities or things like commodity hardware scale-out models. All in all I liked this conference, it was great to chat with a wide range of people on Oracle big data, on big data, on use cases and all sorts of other stuff. Just hope they get a set of bigger rooms next time… and yes, I hope I’m going to be back next year!

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  • Extending Oracle CEP with Predictive Analytics

    - by vikram.shukla(at)oracle.com
    Introduction: OCEP is often used as a business rules engine to execute a set of business logic rules via CQL statements, and take decisions based on the outcome of those rules. There are times where configuring rules manually is sufficient because an application needs to deal with only a small and well-defined set of static rules. However, in many situations customers don't want to pre-define such rules for two reasons. First, they are dealing with events with lots of columns and manually crafting such rules for each column or a set of columns and combinations thereof is almost impossible. Second, they are content with probabilistic outcomes and do not care about 100% precision. The former is the case when a user is dealing with data with high dimensionality, the latter when an application can live with "false" positives as they can be discarded after further inspection, say by a Human Task component in a Business Process Management software. The primary goal of this blog post is to show how this can be achieved by combining OCEP with Oracle Data Mining® and leveraging the latter's rich set of algorithms and functionality to do predictive analytics in real time on streaming events. The secondary goal of this post is also to show how OCEP can be extended to invoke any arbitrary external computation in an RDBMS from within CEP. The extensible facility is known as the JDBC cartridge. The rest of the post describes the steps required to achieve this: We use the dataset available at http://blogs.oracle.com/datamining/2010/01/fraud_and_anomaly_detection_made_simple.html to showcase the capabilities. We use it to show how transaction anomalies or fraud can be detected. Building the model: Follow the self-explanatory steps described at the above URL to build the model.  It is very simple - it uses built-in Oracle Data Mining PL/SQL packages to cleanse, normalize and build the model out of the dataset.  You can also use graphical Oracle Data Miner®  to build the models. To summarize, it involves: Specifying which algorithms to use. In this case we use Support Vector Machines as we're trying to find anomalies in highly dimensional dataset.Build model on the data in the table for the algorithms specified. For this example, the table was populated in the scott/tiger schema with appropriate privileges. Configuring the Data Source: This is the first step in building CEP application using such an integration.  Our datasource looks as follows in the server config file.  It is advisable that you use the Visualizer to add it to the running server dynamically, rather than manually edit the file.    <data-source>         <name>DataMining</name>         <data-source-params>             <jndi-names>                 <element>DataMining</element>             </jndi-names>             <global-transactions-protocol>OnePhaseCommit</global-transactions-protocol>         </data-source-params>         <connection-pool-params>             <credential-mapping-enabled></credential-mapping-enabled>             <test-table-name>SQL SELECT 1 from DUAL</test-table-name>             <initial-capacity>1</initial-capacity>             <max-capacity>15</max-capacity>             <capacity-increment>1</capacity-increment>         </connection-pool-params>         <driver-params>             <use-xa-data-source-interface>true</use-xa-data-source-interface>             <driver-name>oracle.jdbc.OracleDriver</driver-name>             <url>jdbc:oracle:thin:@localhost:1522:orcl</url>             <properties>                 <element>                     <value>scott</value>                     <name>user</name>                 </element>                 <element>                     <value>{Salted-3DES}AzFE5dDbO2g=</value>                     <name>password</name>                 </element>                                 <element>                     <name>com.bea.core.datasource.serviceName</name>                     <value>oracle11.2g</value>                 </element>                 <element>                     <name>com.bea.core.datasource.serviceVersion</name>                     <value>11.2.0</value>                 </element>                 <element>                     <name>com.bea.core.datasource.serviceObjectClass</name>                     <value>java.sql.Driver</value>                 </element>             </properties>         </driver-params>     </data-source>   Designing the EPN: The EPN is very simple in this example. We briefly describe each of the components. The adapter ("DataMiningAdapter") reads data from a .csv file and sends it to the CQL processor downstream. The event payload here is same as that of the table in the database (refer to the attached project or do a "desc table-name" from a SQL*PLUS prompt). While this is for convenience in this example, it need not be the case. One can still omit fields in the streaming events, and need not match all columns in the table on which the model was built. Better yet, it does not even need to have the same name as columns in the table, as long as you alias them in the USING clause of the mining function. (Caveat: they still need to draw values from a similar universe or domain, otherwise it constitutes incorrect usage of the model). There are two things in the CQL processor ("DataMiningProc") that make scoring possible on streaming events. 1.      User defined cartridge function Please refer to the OCEP CQL reference manual to find more details about how to define such functions. We include the function below in its entirety for illustration. <?xml version="1.0" encoding="UTF-8"?> <jdbcctxconfig:config     xmlns:jdbcctxconfig="http://www.bea.com/ns/wlevs/config/application"     xmlns:jc="http://www.oracle.com/ns/ocep/config/jdbc">        <jc:jdbc-ctx>         <name>Oracle11gR2</name>         <data-source>DataMining</data-source>               <function name="prediction2">                                 <param name="CQLMONTH" type="char"/>                      <param name="WEEKOFMONTH" type="int"/>                      <param name="DAYOFWEEK" type="char" />                      <param name="MAKE" type="char" />                      <param name="ACCIDENTAREA"   type="char" />                      <param name="DAYOFWEEKCLAIMED"  type="char" />                      <param name="MONTHCLAIMED" type="char" />                      <param name="WEEKOFMONTHCLAIMED" type="int" />                      <param name="SEX" type="char" />                      <param name="MARITALSTATUS"   type="char" />                      <param name="AGE" type="int" />                      <param name="FAULT" type="char" />                      <param name="POLICYTYPE"   type="char" />                      <param name="VEHICLECATEGORY"  type="char" />                      <param name="VEHICLEPRICE" type="char" />                      <param name="FRAUDFOUND" type="int" />                      <param name="POLICYNUMBER" type="int" />                      <param name="REPNUMBER" type="int" />                      <param name="DEDUCTIBLE"   type="int" />                      <param name="DRIVERRATING"  type="int" />                      <param name="DAYSPOLICYACCIDENT"   type="char" />                      <param name="DAYSPOLICYCLAIM" type="char" />                      <param name="PASTNUMOFCLAIMS" type="char" />                      <param name="AGEOFVEHICLES" type="char" />                      <param name="AGEOFPOLICYHOLDER" type="char" />                      <param name="POLICEREPORTFILED" type="char" />                      <param name="WITNESSPRESNT" type="char" />                      <param name="AGENTTYPE" type="char" />                      <param name="NUMOFSUPP" type="char" />                      <param name="ADDRCHGCLAIM"   type="char" />                      <param name="NUMOFCARS" type="char" />                      <param name="CQLYEAR" type="int" />                      <param name="BASEPOLICY" type="char" />                                     <return-component-type>char</return-component-type>                                                      <sql><![CDATA[             SELECT to_char(PREDICTION_PROBABILITY(CLAIMSMODEL, '0' USING *))               AS probability             FROM (SELECT  :CQLMONTH AS MONTH,                                            :WEEKOFMONTH AS WEEKOFMONTH,                          :DAYOFWEEK AS DAYOFWEEK,                           :MAKE AS MAKE,                           :ACCIDENTAREA AS ACCIDENTAREA,                           :DAYOFWEEKCLAIMED AS DAYOFWEEKCLAIMED,                           :MONTHCLAIMED AS MONTHCLAIMED,                           :WEEKOFMONTHCLAIMED,                             :SEX AS SEX,                           :MARITALSTATUS AS MARITALSTATUS,                            :AGE AS AGE,                           :FAULT AS FAULT,                           :POLICYTYPE AS POLICYTYPE,                            :VEHICLECATEGORY AS VEHICLECATEGORY,                           :VEHICLEPRICE AS VEHICLEPRICE,                           :FRAUDFOUND AS FRAUDFOUND,                           :POLICYNUMBER AS POLICYNUMBER,                           :REPNUMBER AS REPNUMBER,                           :DEDUCTIBLE AS DEDUCTIBLE,                            :DRIVERRATING AS DRIVERRATING,                           :DAYSPOLICYACCIDENT AS DAYSPOLICYACCIDENT,                            :DAYSPOLICYCLAIM AS DAYSPOLICYCLAIM,                           :PASTNUMOFCLAIMS AS PASTNUMOFCLAIMS,                           :AGEOFVEHICLES AS AGEOFVEHICLES,                           :AGEOFPOLICYHOLDER AS AGEOFPOLICYHOLDER,                           :POLICEREPORTFILED AS POLICEREPORTFILED,                           :WITNESSPRESNT AS WITNESSPRESENT,                           :AGENTTYPE AS AGENTTYPE,                           :NUMOFSUPP AS NUMOFSUPP,                           :ADDRCHGCLAIM AS ADDRCHGCLAIM,                            :NUMOFCARS AS NUMOFCARS,                           :CQLYEAR AS YEAR,                           :BASEPOLICY AS BASEPOLICY                 FROM dual)                 ]]>         </sql>        </function>     </jc:jdbc-ctx> </jdbcctxconfig:config> 2.      Invoking the function for each event. Once this function is defined, you can invoke it from CQL as follows: <?xml version="1.0" encoding="UTF-8"?> <wlevs:config xmlns:wlevs="http://www.bea.com/ns/wlevs/config/application">   <processor>     <name>DataMiningProc</name>     <rules>        <query id="q1"><![CDATA[                     ISTREAM(SELECT S.CQLMONTH,                                   S.WEEKOFMONTH,                                   S.DAYOFWEEK, S.MAKE,                                   :                                         S.BASEPOLICY,                                    C.F AS probability                                                 FROM                                 StreamDataChannel [NOW] AS S,                                 TABLE(prediction2@Oracle11gR2(S.CQLMONTH,                                      S.WEEKOFMONTH,                                      S.DAYOFWEEK,                                       S.MAKE, ...,                                      S.BASEPOLICY) AS F of char) AS C)                       ]]></query>                 </rules>               </processor>           </wlevs:config>   Finally, the last stage in the EPN prints out the probability of the event being an anomaly. One can also define a threshold in CQL to filter out events that are normal, i.e., below a certain mark as defined by the analyst or designer. Sample Runs: Now let's see how this behaves when events are streamed through CEP. We use only two events for brevity, one normal and other one not. This is one of the "normal" looking events and the probability of it being anomalous is less than 60%. Event is: eventType=DataMiningOutEvent object=q1  time=2904821976256 S.CQLMONTH=Dec, S.WEEKOFMONTH=5, S.DAYOFWEEK=Wednesday, S.MAKE=Honda, S.ACCIDENTAREA=Urban, S.DAYOFWEEKCLAIMED=Tuesday, S.MONTHCLAIMED=Jan, S.WEEKOFMONTHCLAIMED=1, S.SEX=Female, S.MARITALSTATUS=Single, S.AGE=21, S.FAULT=Policy Holder, S.POLICYTYPE=Sport - Liability, S.VEHICLECATEGORY=Sport, S.VEHICLEPRICE=more than 69000, S.FRAUDFOUND=0, S.POLICYNUMBER=1, S.REPNUMBER=12, S.DEDUCTIBLE=300, S.DRIVERRATING=1, S.DAYSPOLICYACCIDENT=more than 30, S.DAYSPOLICYCLAIM=more than 30, S.PASTNUMOFCLAIMS=none, S.AGEOFVEHICLES=3 years, S.AGEOFPOLICYHOLDER=26 to 30, S.POLICEREPORTFILED=No, S.WITNESSPRESENT=No, S.AGENTTYPE=External, S.NUMOFSUPP=none, S.ADDRCHGCLAIM=1 year, S.NUMOFCARS=3 to 4, S.CQLYEAR=1994, S.BASEPOLICY=Liability, probability=.58931702982118561 isTotalOrderGuarantee=true\nAnamoly probability: .58931702982118561 However, the following event is scored as an anomaly with a very high probability of  89%. So there is likely to be something wrong with it. A close look reveals that the value of "deductible" field (10000) is not "normal". What exactly constitutes normal here?. If you run the query on the database to find ALL distinct values for the "deductible" field, it returns the following set: {300, 400, 500, 700} Event is: eventType=DataMiningOutEvent object=q1  time=2598483773496 S.CQLMONTH=Dec, S.WEEKOFMONTH=5, S.DAYOFWEEK=Wednesday, S.MAKE=Honda, S.ACCIDENTAREA=Urban, S.DAYOFWEEKCLAIMED=Tuesday, S.MONTHCLAIMED=Jan, S.WEEKOFMONTHCLAIMED=1, S.SEX=Female, S.MARITALSTATUS=Single, S.AGE=21, S.FAULT=Policy Holder, S.POLICYTYPE=Sport - Liability, S.VEHICLECATEGORY=Sport, S.VEHICLEPRICE=more than 69000, S.FRAUDFOUND=0, S.POLICYNUMBER=1, S.REPNUMBER=12, S.DEDUCTIBLE=10000, S.DRIVERRATING=1, S.DAYSPOLICYACCIDENT=more than 30, S.DAYSPOLICYCLAIM=more than 30, S.PASTNUMOFCLAIMS=none, S.AGEOFVEHICLES=3 years, S.AGEOFPOLICYHOLDER=26 to 30, S.POLICEREPORTFILED=No, S.WITNESSPRESENT=No, S.AGENTTYPE=External, S.NUMOFSUPP=none, S.ADDRCHGCLAIM=1 year, S.NUMOFCARS=3 to 4, S.CQLYEAR=1994, S.BASEPOLICY=Liability, probability=.89171554529576691 isTotalOrderGuarantee=true\nAnamoly probability: .89171554529576691 Conclusion: By way of this example, we show: real-time scoring of events as they flow through CEP leveraging Oracle Data Mining.how CEP applications can invoke complex arbitrary external computations (function shipping) in an RDBMS.

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  • Pain Comes Instantly

    - by user701213
    When I look back at recent blog entries – many of which are not all that current (more on where my available writing time is going later) – I am struck by how many of them focus on public policy or legislative issues instead of, say, the latest nefarious cyberattack or exploit (or everyone’s favorite new pastime: coining terms for the Coming Cyberpocalypse: “digital Pearl Harbor” is so 1941). Speaking of which, I personally hope evil hackers from Malefactoria will someday hack into my bathroom scale – which in a future time will be connected to the Internet because, gosh, wouldn’t it be great to have absolutely everything in your life Internet-enabled? – and recalibrate it so I’m 10 pounds thinner. The horror. In part, my focus on public policy is due to an admitted limitation of my skill set. I enjoy reading technical articles about exploits and cybersecurity trends, but writing a blog entry on those topics would take more research than I have time for and, quite honestly, doesn’t play to my strengths. The first rule of writing is “write what you know.” The bigger contributing factor to my recent paucity of blog entries is that more and more of my waking hours are spent engaging in “thrust and parry” activity involving emerging regulations of some sort or other. I’ve opined in earlier blogs about what constitutes good and reasonable public policy so nobody can accuse me of being reflexively anti-regulation. That said, you have so many cycles in the day, and most of us would rather spend it slaying actual dragons than participating in focus groups on whether dragons are really a problem, whether lassoing them (with organic, sustainable and recyclable lassos) is preferable to slaying them – after all, dragons are people, too - and whether we need lasso compliance auditors to make sure lassos are being used correctly and humanely. (A point that seems to evade many rule makers: slaying dragons actually accomplishes something, whereas talking about “approved dragon slaying procedures and requirements” wastes the time of those who are competent to dispatch actual dragons and who were doing so very well without the input of “dragon-slaying theorists.”) Unfortunately for so many of us who would just get on with doing our day jobs, cybersecurity is rapidly devolving into the “focus groups on dragon dispatching” realm, which actual dragons slayers have little choice but to participate in. The general trend in cybersecurity is that powers-that-be – which encompasses groups other than just legislators – are often increasingly concerned and therefore feel they need to Do Something About Cybersecurity. Many seem to believe that if only we had the right amount of regulation and oversight, there would be no data breaches: a breach simply must mean Someone Is At Fault and Needs Supervision. (Leaving aside the fact that we have lots of home invasions despite a) guard dogs b) liberal carry permits c) alarm systems d) etc.) Also note that many well-managed and security-aware organizations, like the US Department of Defense, still get hacked. More specifically, many powers-that-be feel they must direct industry in a multiplicity of ways, up to and including how we actually build and deploy information technology systems. The more prescriptive the requirement, the more regulators or overseers a) can be seen to be doing something b) feel as if they are doing something regardless of whether they are actually doing something useful or cost effective. Note: an unfortunate concomitant of Doing Something is that often the cure is worse than the ailment. That is, doing what overseers want creates unfortunate byproducts that they either didn’t foresee or worse, don’t care about. After all, the logic goes, we Did Something. Prescriptive practice in the IT industry is problematic for a number of reasons. For a start, prescriptive guidance is really only appropriate if: • It is cost effective• It is “current” (meaning, the guidance doesn’t require the use of the technical equivalent of buggy whips long after horse-drawn transportation has become passé)*• It is practical (that is, pragmatic, proven and effective in the real world, not theoretical and unproven)• It solves the right problem With the above in mind, heading up the list of “you must be joking” regulations are recent disturbing developments in the Payment Card Industry (PCI) world. I’d like to give PCI kahunas the benefit of the doubt about their intentions, except that efforts by Oracle among others to make them aware of “unfortunate side effects of your requirements” – which is as tactful I can be for reasons that I believe will become obvious below - have gone, to-date, unanswered and more importantly, unchanged. A little background on PCI before I get too wound up. In 2008, the Payment Card Industry (PCI) Security Standards Council (SSC) introduced the Payment Application Data Security Standard (PA-DSS). That standard requires vendors of payment applications to ensure that their products implement specific requirements and undergo security assessment procedures. In order to have an application listed as a Validated Payment Application (VPA) and available for use by merchants, software vendors are required to execute the PCI Payment Application Vendor Release Agreement (VRA). (Are you still with me through all the acronyms?) Beginning in August 2010, the VRA imposed new obligations on vendors that are extraordinary and extraordinarily bad, short-sighted and unworkable. Specifically, PCI requires vendors to disclose (dare we say “tell all?”) to PCI any known security vulnerabilities and associated security breaches involving VPAs. ASAP. Think about the impact of that. PCI is asking a vendor to disclose to them: • Specific details of security vulnerabilities • Including exploit information or technical details of the vulnerability • Whether or not there is any mitigation available (as in a patch) PCI, in turn, has the right to blab about any and all of the above – specifically, to distribute all the gory details of what is disclosed - to the PCI SSC, qualified security assessors (QSAs), and any affiliate or agent or adviser of those entities, who are in turn permitted to share it with their respective affiliates, agents, employees, contractors, merchants, processors, service providers and other business partners. This assorted crew can’t be more than, oh, hundreds of thousands of entities. Does anybody believe that several hundred thousand people can keep a secret? Or that several hundred thousand people are all equally trustworthy? Or that not one of the people getting all that information would blab vulnerability details to a bad guy, even by accident? Or be a bad guy who uses the information to break into systems? (Wait, was that the Easter Bunny that just hopped by? Bringing world peace, no doubt.) Sarcasm aside, common sense tells us that telling lots of people a secret is guaranteed to “unsecret” the secret. Notably, being provided details of a vulnerability (without a patch) is of little or no use to companies running the affected application. Few users have the technological sophistication to create a workaround, and even if they do, most workarounds break some other functionality in the application or surrounding environment. Also, given the differences among corporate implementations of any application, it is highly unlikely that a single workaround is going to work for all corporate users. So until a patch is developed by the vendor, users remain at risk of exploit: even more so if the details of vulnerability have been widely shared. Sharing that information widely before a patch is available therefore does not help users, and instead helps only those wanting to exploit known security bugs. There’s a shocker for you. Furthermore, we already know that insider information about security vulnerabilities inevitably leaks, which is why most vendors closely hold such information and limit dissemination until a patch is available (and frequently limit dissemination of technical details even with the release of a patch). That’s the industry norm, not that PCI seems to realize or acknowledge that. Why would anybody release a bunch of highly technical exploit information to a cast of thousands, whose only “vetting” is that they are members of a PCI consortium? Oracle has had personal experience with this problem, which is one reason why information on security vulnerabilities at Oracle is “need to know” (we use our own row level access control to limit access to security bugs in our bug database, and thus less than 1% of development has access to this information), and we don’t provide some customers with more information than others or with vulnerability information and/or patches earlier than others. Failure to remember “insider information always leaks” creates problems in the general case, and has created problems for us specifically. A number of years ago, one of the UK intelligence agencies had information about a non-public security vulnerability in an Oracle product that they circulated among other UK and Commonwealth defense and intelligence entities. Nobody, it should be pointed out, bothered to report the problem to Oracle, even though only Oracle could produce a patch. The vulnerability was finally reported to Oracle by (drum roll) a US-based commercial company, to whom the information had leaked. (Note: every time I tell this story, the MI-whatever agency that created the problem gets a bit shirty with us. I know they meant well and have improved their vulnerability handling/sharing processes but, dudes, next time you find an Oracle vulnerability, try reporting it to us first before blabbing to lots of people who can’t actually fix the problem. Thank you!) Getting back to PCI: clearly, these new disclosure obligations increase the risk of exploitation of a vulnerability in a VPA and thus, of misappropriation of payment card data and customer information that a VPA processes, stores or transmits. It stands to reason that VRA’s current requirement for the widespread distribution of security vulnerability exploit details -- at any time, but particularly before a vendor can issue a patch or a workaround -- is very poor public policy. It effectively publicizes information of great value to potential attackers while not providing compensating benefits - actually, any benefits - to payment card merchants or consumers. In fact, it magnifies the risk to payment card merchants and consumers. The risk is most prominent in the time before a patch has been released, since customers often have little option but to continue using an application or system despite the risks. However, the risk is not limited to the time before a patch is issued: customers often need days, or weeks, to apply patches to systems, based upon the complexity of the issue and dependence on surrounding programs. Rather than decreasing the available window of exploit, this requirement increases the available window of exploit, both as to time available to exploit a vulnerability and the ease with which it can be exploited. Also, why would hackers focus on finding new vulnerabilities to exploit if they can get “EZHack” handed to them in such a manner: a) a vulnerability b) in a payment application c) with exploit code: the “Hacking Trifecta!“ It’s fair to say that this is probably the exact opposite of what PCI – or any of us – would want. Established industry practice concerning vulnerability handling avoids the risks created by the VRA’s vulnerability disclosure requirements. Specifically, the norm is not to release information about a security bug until the associated patch (or a pretty darn good workaround) has been issued. Once a patch is available, the notice to the user community is a high-level communication discussing the product at issue, the level of risk associated with the vulnerability, and how to apply the patch. The notices do not include either the specific customers affected by the vulnerability or forensic reports with maps of the exploit (both of which are required by the current VRA). In this way, customers have the tools they need to prioritize patching and to help prevent an attack, and the information released does not increase the risk of exploit. Furthermore, many vendors already use industry standards for vulnerability description: Common Vulnerability Enumeration (CVE) and Common Vulnerability Scoring System (CVSS). CVE helps ensure that customers know which particular issues a patch addresses and CVSS helps customers determine how severe a vulnerability is on a relative scale. Industry already provides the tools customers need to know what the patch contains and how bad the problem is that the patch remediates. So, what’s a poor vendor to do? Oracle is reaching out to other vendors subject to PCI and attempting to enlist then in a broad effort to engage PCI in rethinking (that is, eradicating) these requirements. I would therefore urge all who care about this issue, but especially those in the vendor community whose applications are subject to PCI and who may not have know they were being asked to tell-all to PCI and put their customers at risk, to do one of the following: • Contact PCI with your concerns• Contact Oracle (we are looking for vendors to sign our statement of concern)• And make sure you tell your customers that you have to rat them out to PCI if there is a breach involving the payment application I like to be charitable and say “PCI meant well” but in as important a public policy issue as what you disclose about vulnerabilities, to whom and when, meaning well isn’t enough. We need to do well. PCI, as regards this particular issue, has not done well, and has compounded the error by thus far being nonresponsive to those of us who have labored mightily to try to explain why they might want to rethink telling the entire planet about security problems with no solutions. By Way of Explanation… Non-related to PCI whatsoever, and the explanation for why I have not been blogging a lot recently, I have been working on Other Writing Venues with my sister Diane (who has also worked in the tech sector, inflicting upgrades on unsuspecting and largely ungrateful end users). I am pleased to note that we have recently (self-)published the first in the Miss Information Technology Murder Mystery series, Outsourcing Murder. The genre might best be described as “chick lit meets geek scene.” Our sisterly nom de plume is Maddi Davidson and (shameless plug follows): you can order the paper version of the book on Amazon, or the Kindle or Nook versions on www.amazon.com or www.bn.com, respectively. From our book jacket: Emma Jones, a 20-something IT consultant, is working on an outsourcing project at Tahiti Tacos, a restaurant chain offering Polynexican cuisine: refried poi, anyone? Emma despises her boss Padmanabh, a brilliant but arrogant partner in GD Consulting. When Emma discovers His-Royal-Padness’s body (verdict: death by cricket bat), she becomes a suspect.With her overprotective family and her best friend Stacey providing endless support and advice, Emma stumbles her way through an investigation of Padmanabh’s murder, bolstered by fusion food feeding frenzies, endless cups of frou-frou coffee and serious surfing sessions. While Stacey knows a PI who owes her a favor, landlady Magda urges Emma to tart up her underwear drawer before the next cute cop with a search warrant arrives. Emma’s mother offers to fix her up with a PhD student at Berkeley and showers her with self-defense gizmos while her old lover Keoni beckons from Hawai’i. And everyone, even Shaun the barista, knows a good lawyer. Book 2, Denial of Service, is coming out this summer. * Given the rate of change in technology, today’s “thou shalts” are easily next year’s “buggy whip guidance.”

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  • What Counts For a DBA: Ego

    - by Louis Davidson
    Leaving aside, for a second, Freud’s psychoanalytical definitions, the term “ego” generally refers to a person’s sense of self, and their self-esteem. In casual usage, however, it usually appears in the adjectival form, “egotistical” (most often followed by “jerk”). You don’t need to be a jerk to be a DBA; humility is important. However, ego is important too. A good DBA needs a certain degree of self-esteem…a belief and pride in what he or she can do better than anyone else can. The ideal DBA needs to be humble enough to admit when they are wrong but egotistical enough to know when they are right, and to stand up for that knowledge and make their voice heard. In most organizations, the DBA team is seriously outnumbered by headstrong developers and clock driven managers, and “great” DBAs will often be outnumbered by…well…the not so great. In order to be heard in this environment, a DBA will not only need to be very skilled, but will also need a healthy dose of ego. As Freud might have put it, the unconscious desire of the DBA (the id) is for iron-fist control over their databases, and code that runs in them. However, the ego moderates this desire, seeking to “satisfy the id in realistic ways that, in the long term, bring benefit rather than grief“. In other words, the ego understands the need to exert a measure of control and self-belief, but also to tolerate and play nicely with developers and other DBAs. The trick, naturally, is learning how to be heard when it is important, but also to make everyone around you welcome that input, even when you have to be bold to make the “I know what I am talking about, and you…well…not so much” decisions. Consider a baseball team, bottom of the ninth inning of the championship game, man on first and down one run. Almost anyone on that team will have the ability to hit a home run, but only one or two will have the iron belief that they can pull it off in this critical, end-game situation. The player you need in this situation is the one who has passionately gone the extra mile preparing for just this moment, is bursting at the seams with self-confidence, and can look the coach in the eye and state, boldly, “Put me in, I am your best bet“. Likewise, on those occasions when high customer demand coincides with copious system errors, and panic is bubbling just beneath the surface, you don’t need the minimally qualified support person, armed with the “reboot and hope” technique (though that sometimes works!). You need the DBA who steps up and says, “Put me in” and has the skill and tenacity to back up those words and to fix the pinpoint and fix the problem, whatever it takes, while keeping customers and managers happy. Of course, the egotistical DBA will happily spend hours telling you how great they are at their job, and how brilliantly they put out a previous fire, and this is no guarantee that they can deliver. However, if an otherwise-humble DBA looks you in the eye and says, “I can do it”, then hear them out. Sometimes, this burst of ego will be exactly what’s required.

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  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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  • Oracle WebLogic Server and Oracle Database: A Robust Infrastructure for your Applications

    - by Ruma Sanyal
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 It has been said that a chain is as strong as its weakest link. Well, this is also true for your application infrastructure. Not only are the various components that constitute your infrastructure, like database and application server critical, the integration between these things [whether coming out of the box from your vendor or done in-house] is paramount. Imagine your database being down and your application server not knowing about it and as a result your application waiting indefinitely for a database response – not a great situation if high availability is critical to your application. Or one of your database nodes is very busy, but your application server doesn’t have the intelligence to decipher that – it keeps pinging the busy node when it can in fact get a response from another idle node much faster. This is what Oracle WebLogic and Database integration provides: Intelligent integration out of the box. Tight integration between Oracle WebLogic and Database makes your infrastructure robust enough that not only does each of your infrastructure component provide you with improved RASP [reliability availability, scalability, and performance] but these components work together to offer improved performance & availability, better resource sharing, inherent scalability, ease of configuration and automated management for your entire infrastructure. Oracle WebLogic Server is the only application server with this degree of integration to Oracle Database. With Oracle WebLogic Server 11g, we introduced Active GridLink for Real Application Clusters (RAC). In conjunction with Oracle Database, this powerful software technology simplifies management, increases availability, and ensures fast connection failover with runtime connection, load balancing and affinity capabilities. With the release of Oracle Database 12c this summer, even tighter integration between Oracle WebLogic Server 12c (12.1.2) and Oracle Database 12c has been achieved and this further optimizes the integration for a global cloud environment. Read about these capabilities in detail in the Oracle WebLogic-Database Integration Whitepaper. Get in depth ‘how-to’ details from this YouTube video on the topic from our resident expert, Monica Roccelli. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • MCM Lab exam this week

    - by Rob Farley
    In two days I’ll’ve finished the MCM Lab exam, 88-971. If you do an internet search for 88-971, it’ll tell you the answer is –883. Obviously. It’ll also give you a link to the actual exam page, which is useful too, once you’ve finished being distracted by the calculator instead of going to the thing you’re actually looking for. (Do people actually search the internet for the results of mathematical questions? Really?) The list of Skills Measured for this exam is quite short, but can essentially be broken down into one word “Anything”. The Preparation Materials section is even better. Classroom Training – none available. Microsoft E-Learning – none available. Microsoft Press Books – none available. Practice Tests – none available. But there are links to Readiness Videos and a page which has no resources listed, but tells you a list of people who have already qualified. Three in Australia who have MCM SQL Server 2008 so far. The list doesn’t include some of the latest batch, such as Jason Strate or Tom LaRock. I’ve used SQL Server for almost 15 years. During that time I’ve been awarded SQL Server MVP seven times, but the MVP award doesn’t actually mean all that much when considering this particular certification. I know lots of MVPs who have tried this particular exam and failed – including Jason and Tom. Right now, I have no idea whether I’ll pass or not. People tell me I’ll pass no problem, but I honestly have no idea. There’s something about that “Anything” aspect that worries me. I keep looking at the list of things in the Readiness Videos, and think to myself “I’m comfortable with Resource Governor (or whatever) – that should be fine.” Except that then I feel like I maybe don’t know all the different things that can go wrong with Resource Governor (or whatever), and I wonder what kind of situations I’ll be faced with. And then I find myself looking through the stuff that’s explained in the videos, and wondering what kinds of things I should know that I don’t, and then I get amazingly bored and frustrated (after all, I tell people that these exams aren’t supposed to be studied for – you’ve been studying for the last 15 years, right?), and I figure “What’s the worst that can happen? A fail?” I’m told that the exam provides a list of scenarios (maybe 14 of them?) and you have 5.5 hours to complete them. When I say “complete”, I mean complete – you don’t get to leave them unfinished, that’ll get you ‘nil points’ for that scenario. Apparently no-one gets to complete all of them. Now, I’m a consultant. I get called on to fix the problems that people have on their SQL boxes. Sometimes this involves fixing corruption. Sometimes it’s figuring out some performance problem. Sometimes it’s as straight forward as getting past a full transaction log; sometimes it’s as tricky as recovering a database that has lost its metadata, without backups. Most situations aren’t a problem, but I also have the confidence of being able to do internet searches to verify my maths (in case I forget it’s –883). In the exam, I’ll have maybe twenty minutes per scenario (but if I need longer, I’ll have to take longer – no point in stopping half way if it takes more than twenty minutes, unless I don’t see an end coming up), so I’ll have time constraints too. And of course, I won’t have any of my usual tools. I can’t take scripts in, I can’t take staff members. Hopefully I can use the coffee machine that will be in the room. I figure it’s going to feel like one of those days when I’ve gone into a client site, and found that the problems are way worse than I expected, and that the site is down, with people standing over me needing me to get things right first time... ...so it should be fine, I’ve done that before. :) If I do fail, it won’t make me any less of a consultant. It won’t make me any less able to help all of my clients (including you if you get in touch – hehe), it’ll just mean that the particular problem might’ve taken me more than the twenty minutes that the exam gave me. @rob_farley PS: Apparently the done thing is to NOT advertise that you’re sitting the exam at a particular time, only that you’re expecting to take it at some point in the future. I think it’s akin to the idea of not telling people you’re pregnant for the first few months – it’s just in case the worst happens. Personally, I’m happy to tell you all that I’m going to take this exam the day after tomorrow (which is the 19th in the US, the 20th here). If I end up failing, you can all commiserate and tell me that I’m not actually as unqualified as I feel.

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  • Impressions of my ASUS eee slate EP121 - Dual core 4GB, 64GB SSD

    - by tonyrogerson
    This thing is lovely, very nice bluetooth keyboard that has nice feedback on the keypress, there is no mouse but you can use the stylus or get yourself a bluetooth mouse, me, I've opted for a Microsoft ARC mouse which is a delight to use, the USB doors are a pain to open for the first time if like me you don't have any finger nails. It came as a suprise that the slate shows four processors, Dual Core with multi-threading, I didn't really look at the processor I was more interested in the amount of memory and the SSD; you don't get the full 4GB even with the 64 bit version of Windows 7 installed (which I immediately upgraded to Ultimate through my MSDN subscription). The box is extremely responsive - extremely, it loads Winword in literally a second. I've got office 2010 and onenote 2010 on there now; one problem is that on applying all (43) windows updates since the upgrade the machine is still sat on step 3 of 3 on the start up configuring updates screen after about an hour, you can't turn this machine off without using a paper clip to reset it and as I have just found you need a paper clip :). Installing Windows 7 SP1 was effortless. One of the first things I did on it was to reduce the size of the font, by default its set at 125%, my eye sight is ok :) so I've set that back down. Amazon Kindle for the PC works really well, plenty of text on the screen when viewed portrait, the case it comes with also allows the slate to stand up in various positions - portrait, horizontal - seems stable enough. The wireless works well, seems to have a better signal than my other two laptop machines which is good news. The gadget passed the pose test at work :). I use offline files to keep a copy of all my work stuff locally, I'm not sure what it is, well, its probably my server but whenever I try and sync it runs for a couple of minutes then fails with network name no longer contactable, funnily enough its fine from my big laptop so I can only guess this may be a driver type issue on the EP121 itself - very odd and very annoying. I do a lot of presenting and need to plug into a VGA project because most sites that's all that is offered, the EP121 has a mini-hdmi output which is great except for this scenario, hdmi is digital, vga is analogue, you will struggle to find a cost effective solution, I found HDFury and also a device HP do, however, a better solution appears to be getting a USB graphics adapter for instance the one I've ordered is the ClimaxDigital USB 2.0 to DVI,VGA or HDMI Adaptor which gives everything I need - VGA and DVI output and great resolution as well - ok, so fingers crossed because I'm presenting next Wednesday in Edinburgh and not taking my 300kg lenovo w700 (I'm sure my back just sighed in relief) - it certainly works really well on my LED TV, the install was simple - it just works! One of the several reasons for buying this piece of kit was to use it on my LED TV to remote into my main machine to check stuff whilst sat in my living room, also to watch webcasts and lecture videos in comfort away from my office, because of the wireless speed and limitation I'm opting for a USB network adapter from Belkin - that will also allow me to take advantage of my home gigabit network, there are only 2 usb ports on the slate so I'm going to knock up a hub so connecting it in is straight forward and simple, I'm also going to purchase a second power supply so I don't have to faff about with that either.I now have the developer x64 edition of SQL Server 2008 R2, yes everything :) - about 16GB left to play with on the machine now but that will be fine, I'll put AdventureWorks on there so I can play and demo stuff which is all I'm after from this, my development machine is significantly more powerful and meets my storage needs too.Travel test this weekend and next week, I'm in Dundee for my final exam for the masters degree.

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  • Professional Developers, may I join you?

    - by Ben
    I currently work in technical support for a software/hardware company and for the most part it's a good job, but it's feeling more and more like I'm getting 'stuck' here. No raises in the 5 years I've been here, and lately there seems to be more hiring from the outside than promotion from within. The work I do is more technical than end-user support, as we deal primarily with our field technicians who have a little more technical skill than the general user base. As a result I get into much more technical support issues... often tracking down bugs in our software, finding performance bottlenecks in our database schema, etc. The work I'm most proud of are the development projects I've come up with on my own, and worked on during lunch breaks and slow periods in Support. Over the years I've written a number of useful utilities for the company. Diagnostic type applications that several departments use and appreciate. These include apps that simulate our various hardware devices, log file analysis, time-saving utilities for our work processes, etc. My best projects have been the hardware simulation programs, which are the type of thing we probably wouldn't have put a full-time developer on had anyone thought to do it, but they've ended up being popular and useful enough to be used by development, QA, R&D, and Support. They allow us to interface our software with simulated hardware, rather than clutter up our work areas with bulky, hard to acquire equipment. Since starting here my life has moved forward (married, kid, one more on the way), but it feels like my career has not. I still earn what I earned walking in the door my first day. Company budget is tight, bonuses have gone down, and no raises or cost of living / inflation adjustments either. As the sole source of income for my family I feel I need to do more, and I'd like to have a more active role in creating something at work, not just cleaning up other people's mistakes. I enjoy technical work, and I think development is the next logical step in my career. I'd like to bring some "legitimacy" to my part-time development work, and make myself a more skilled and valuable employee. Ultimately if this can help me better support my family, that would be ideal. Can I make the jump to professional developer? I have an engineering degree, but no formal education in computer science. I write WinForms apps using the .NET framework, do some freelance web development, have volunteered to write software for a nonprofit, and have started experimenting with programming microcontrollers. I enjoy learning new things in the limited free time I have available. I think I have the aptitude to take on a development role, even in an 'apprentice' capacity if such an option is possible. Have any of you moved into development like this? Do any of you developers have any advice or cautionary tales? Are there better career options I haven't thought of? I welcome any and all related comments and thank you in advance for posting them.

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  • BI&EPM in Focus June 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    General News Thomas Kurian Discusses Oracle Exalytics, SAP HANA (replay | preso | press)  Accenture & Oracle Study: The Challenges of Corporate Financial Reporting  (link) Flash Demo: Oracle Hyperion Planning on Exalytics in the Public Sector (link) Flash Demo: OBIEE & Exalytics in Retail (link) Customers Italian Partner Alfa Sistemi implemented at Autovie Venete S.p.A. Integrates Business Intelligence and Performance Management to Improve Efficiency and Speed for Managing Public Works Projects (English version)  / Autovie Venete implementa un sistema integrato di Business Intelligence e Performance Management per migliorare l’efficienza e la tempestività dell’attività di Controlling di Commessa (Italian version). FANCL Gains 360-Degree View of Customers across Multiple Sales Channels, Reduces Reports by 75% Korea Yakult Improves Profit & Loss Analysis with Oracle Hyperion Planning and OBIEE Hill International Streamlines Forecasting, Improves Visibility into Project Productivity and Profitability Children’s Rights in Society Better Supports Organizational Mission with Advanced, Integrated, and Streamlined Business Intelligence Tools Profit: International utility Enel monitors the performance of global subsidiaries with Oracle Hyperion Applications (link) Profit: Charting a New Course: Korean Air gains altitude by leveraging its greatest asset: information (link)   Events June 12: Breaking Away from the Excel Add-In: Welcome to Hyperion Smart View 11.1.2.2 (link) June 13: Upgrading OBIEE 10g to 11g: Best Practices and Lessons Learned (performance architects) (link) June 14, The Netherlands: Strategies for Business Excellence, New Release of Oracle Hyperion EPM Suite (link) June 21: Comprehensive and Accurate Forecasting for Healthcare (link) June 26: What Exactly is Exalytics? (KPI Partners) (link) Webcast Replay: Is Your Company Able to Navigate Through Market Volatility? (link)  Webcast Replay: Is Hope and Email The Core of Your Reconciliation Process? (link) Webcast Replay: Troubleshooting EPM Reporting & Analysis 11.1.2.x  (link) Webcast Replay: Is your Organization Flying Blind when it comes to Understanding Profitability?  (link) Enterprise Performance Management Final Oracle EPM  Information Panel (CIP) survey on cost, profitability and performance reporting/scorecards is now OPEN (link) New on EPM Blog: What's Going on With IFRS? (link) How does Crystal Ball integrate with EPM Solutions? New collateral and demos on Crystal Ball Solution Factory!  (link) New Youtube Video: Business Case Analysis with Oracle Crystal Ball (link) Crystal Ball 11.1.2.2 is released! Grouped Assumptions in Sensitivity Charts, Data Filtering When Fitting Distributions and Parameter Edits When Fitting Distributions to name a few. Get full details from the online New Features Guide (link) New DRM Oracle-by-Examples now available (link) Support Blog: Hyperion Ledgerlink Sample Record and Windows 7: Now you see it, now you don’t  (link) Use Enterprise Manager FMW Control to Troubleshoot Oracle EPM 11.1.2 Family of Products (link) Business  Intelligence Whitepaper: Real-Time Operational Reporting for E-Business Suite via GoldenGate Replication to an Operational Data Store.  How Oracle enabled real-time operational reporting for its $20B services contract business with Golden Gate & OBIEE (link) KPI Partners ebook: Understanding Oracle BI Components and Repository Modeling Basics (link) “Getting Started with Oracle Endeca Information Discovery” video tutorials now available (link) Oracle BI Publisher Conversion Center: Convert from Crystal, Actuate, or Oracle Reports to Oracle BI Publisher (link) Oracle Fusion Applications: Monthly Partner Updates Webcast Replays to help BI partners understand how OBI, Essbase, BI-Apps and Fusion work together: More on Fusion CRM: Fusion Marketing More on Fusion CRM: Fusion CRM Sales Start-Up Packs and Expert Services for Implementation Partners Introducing the Oracle Fusion Accounting Hub Implementing Fusion Applications using Oracle's Composers Oracle Fusion Applications Co-Existence

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