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• Sysprep and Capture task sequence failing using MDT 2010

  - by Nic Young

  I have created a Windows Deployment Services server in Windows 2008 R2. When I originally set it up I was able to successfully use MDT 2010 to create my boot images as well as creating task sequences that would sysprep and capture, and deploy my custom .wim files. Everything was working perfectly. About a month later I boot up my Windows 7 x86 image and run Windows updates to keep my image up to date. I then go and run my sysprep and capture task sequence and I get the following errors: I searched online for the cause of this error message and it just seems to be a generic permission denied type of error message. I then decided to completely rebuild my VM image from scratch and try again. I am still getting the same error messages as before. The following is what I have tried troubleshooting this issue: Troubleshooting: I have ensured that that UAC and the firewall is turned completely off when trying to capture the image. I have tried recreating the task sequence and making sure that the deployment share is updated. I have ensured that the local Administrator account is enabled and has the same password as specified in the task sequence. I have tried joining the computer to the domain and running the task sequence and I get a different error: I have attempted to run the script from the command prompt with "Run as Administrator" and I still receive the same errors above. For testing purposes I have ensured that Everyone has read/write access to my deployment share. I have spent days on trying to resolve this to no avail. Any ideas? EDIT: Below is the log info from C:\Windows\Deploymentlogs\BDD.log as requested. <![LOG[LTI Windows PE applied successfully]LOG]!><time="11:48:34.000+000" date="07-25-2012" component="LTIApply" context="" type="1" thread="" file="LTIApply"> <![LOG[LTIApply processing completed successfully.]LOG]!><time="11:48:34.000+000" date="07-25-2012" component="LTIApply" context="" type="1" thread="" file="LTIApply"> <![LOG[Microsoft Deployment Toolkit version: 6.0.2223.0]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="ZTIDrivers" context="" type="1" thread="" file="ZTIDrivers"> <![LOG[The task sequencer log is located at C:\Users\nicy\AppData\Local\Temp\SMSTSLog\SMSTS.LOG. For task sequence failures, please consult this log.]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="ZTIDrivers" context="" type="1" thread="" file="ZTIDrivers"> <![LOG[Processing drivers for an X86 operating system.]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="ZTIDrivers" context="" type="1" thread="" file="ZTIDrivers"> <![LOG[TargetOS is the current SystemDrive]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="ZTIDrivers" context="" type="1" thread="" file="ZTIDrivers"> <![LOG[Property DriverCleanup is now = DONE]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="ZTIDrivers" context="" type="1" thread="" file="ZTIDrivers"> <![LOG[Compare Image processor Type with Original [X86] = [X86].]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="ZTIDrivers" context="" type="1" thread="" file="ZTIDrivers"> <![LOG[Prepare machine for Sysprep.]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="ZTIDrivers" context="" type="1" thread="" file="ZTIDrivers"> <![LOG[No driver actions can be taken for OS Images installed from *.wim files.]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="ZTIDrivers" context="" type="1" thread="" file="ZTIDrivers"> <![LOG[ZTIDrivers processing completed successfully.]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="ZTIDrivers" context="" type="1" thread="" file="ZTIDrivers"> <![LOG[Command completed, return code = -2147467259]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="LiteTouch" context="" type="1" thread="" file="LiteTouch"> <![LOG[Litetouch deployment failed, Return Code = -2147467259 0x80004005]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="LiteTouch" context="" type="3" thread="" file="LiteTouch"> <![LOG[For more information, consult the task sequencer log ...\SMSTS.LOG.]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="LiteTouch" context="" type="1" thread="" file="LiteTouch"> <![LOG[Property RetVal is now = -2147467259]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="LiteTouch" context="" type="1" thread="" file="LiteTouch"> <![LOG[Unable to copy log to the network as no SLShare value was specified.]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="LiteTouch" context="" type="1" thread="" file="LiteTouch"> <![LOG[CleanStartItems Complete]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="LiteTouch" context="" type="1" thread="" file="LiteTouch"> <![LOG[Unregistering TSCore.dll.]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="LiteTouch" context="" type="1" thread="" file="LiteTouch"> <![LOG[About to run command: wscript.exe "\\server\deploymentshare$\Scripts\LTICleanup.wsf"]LOG]!><time="11:48:35.000+000" date="07-25-2012" component="LiteTouch" context="" type="1" thread="" file="LiteTouch"> <![LOG[Microsoft Deployment Toolkit version: 6.0.2223.0]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[Removing AutoAdminLogon registry entries]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[VSSMaxSize not specified using 5% of volume.]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[Logs contained 7 errors and 0 warnings.]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[Stripping BDD commands from unattend.xml template.]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[Modified unattend.xml saved to C:\windows\panther\unattend.xml]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[Checking mapped network drive.]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[testing drive Z: mapped to \\server\deploymentshare$]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[Disconnecting drive Z: mapped to \\server\deploymentshare$]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[Cleaning up C:\MININT directory.]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup"> <![LOG[Cleaning up TOOLS, SCRIPTS, and PACKAGES directories.]LOG]!><time="11:48:36.000+000" date="07-25-2012" component="LTICleanup" context="" type="1" thread="" file="LTICleanup">

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• How does Windows decide which icon format to display when showing an exe's icon in Windows Explorer?

  - by Malcolm

  How does Windows decide which icon format to display when showing an exe's icon in Windows Explorer? Problem: When we look at our icon file and exe with embedded icon file in various Windows Explorer file views, the icon file is displayed in a higher quality mode than the icon displayed for our executable even though the icon in our executable contains the exact same icon. Our exe's icon has jaggier edges which leads me to believe that Windows Explorer may be trying to upsize a lower resolution icon rather than picking an icon appropriate for the actual display size. In a multi-format icon file, is there a specific order we should use for positioning each icon format? For example, we have an icon file with icons in the following formats: - 16x16 - 32x32 - 48x48 - 64x64 - 128x128 - 256x256 We are testing the appearance of our exe's icon using Windows Explorer under Windows XP, Vista and Windows 7. Any suggestions appreciated.

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• Windows 7: Loop through Taskbar items

  - by balint

  Hi, I'm trying to build a small utility for myself only to hide labels of running programs with windows visible in the taskbar where the label holds no information (for example "iTunes", "Microsoft SQL Server Mngmt Studio", "~cmd.exe") but keep windows like Windows Explorer and Visual Studio and MSN ungroupped, with labels (to know which folders you are currently listing, which projects are open, and who are you chatting with by name). I'm trying to loop through all windows in the taskbar on windows 7, but without any luck. I found some samples for XP's taskbar reorders, they no longer usable. I've checked the samples in WindowsAPICodePack for Windows 7 Taskbar manipulation, but it only lets me access my processes' windows.

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• Which edition of windows internals should I read?

  - by pecker

  Hello, I want to get into windows driver development. I heard from the community that before diving into driver development one must be familiar with windows internals that means one must read "Windows Internals by Mark Russinovich. I'm going to buy this book today. Which edtition should I buy? 4th edition covers Windows XP & Windows 2003 where as 5th edition covers Windows Vista & windows server 2008. I don't know in driver world how much difference this thing would make. How different are these two editions? should I first read 4th edition & then come to 5th or should I directly dive into 5th?

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• How to stop windows resizing when the monitor display channel is turned off / switched to different source

  - by Heartspeace

  Have a new 6870 ati radeon adapter with its drivers set to 1080p 60hz resolution hooked up to a 2008 47" high end Samsung HDMI based TV. However, when the tv is turned to a different hdmi input -(when I come back into windows) somehow Windows decides to resize all the open apps to a lower resolution - including some of the side docked hidden pop-outs. When it resizes those though - it just sticked the pop-outs in the middle of the screen and all the resized windows from the open applications in the top left corner - all of them stacked on top of each other and resized to the smaller resolution. The things that seem to be ok after returning are the icons on the desktop, the taskbar, and the sidebar. Anyone have any knowledge of 1) how this happens 2) why it happens 3) how to stop it from resizing the applications and some of the docked pop-outs (they are not really resized after returning - they are just stuck in the middle of the screen approximately where they would be if the right or bottom sidebar should be if the screen was resized to that lower resolution). My hypothesis is that upon losing HDMI signal - that Windows is told by something (driver, or windows itself) that the resolution to be without a signal being present (noting that HDMI signals and handshakes are two way on HDMI devices. If it loses the signal or the tv is switched to another device - then the display adapter must figure that out and tell Windows or figures it out and designs randomly to change the display size). Any and all help is most appreciated. I asked AMD/ATI - but they said they don't know why or how this is happening. I was hoping that maybe this is THE place that the super users truly go to - those that develop display adapter drivers, or that dive deeply into these areas of windows. If there is better sites or just competing sites - please advise - noting I have already written AMD/ATI. HP Response / Additions 4/7/2011 It is really nice to get your reply Shinrai. (BTW is it proper etiquette on these forums to have a discussion?) Yet 'only one issue' - I am using a single display in this case - so Windows doesn't move application windows to another desktop. Windows (or something) decides to shrink the desktop it currently has and resize all windows to the maximum size of the desktop. As such I would be glad if Windows would just keep the current size of the one desktop that is in operation. I also know that this does NOT happen on monitors connected with DVI. There I have had one and two monitors setup and it doesn't resize those screens at all when disconnecting monitors, turning them off, whatever... they stay solid - everything in place - to such an extent that if you forgot the other monitor is off - you will have troubles finding some windows without using one of the control app utilities. So if I could even get the HDMI handling by Windows (or the display driver) ( 1] which is doing this anyway the display driver or Windows - and 2] where is that other resolution size (1024x768) coming from - its not the smallest and its not the largest?) to be having like DVI - Life would be golden (for this aspect anyway). ** found others with same problem in this thread: http://hardforum.com/showthread.php?t=1507324 Thanks, HP

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• All of the NTFS hard links disappear, where are hardlinks stored on disk and how to recover them?

  - by Osiris

  This is Windows 7 x64 sp1 on a NTFS file system. All hardlinks within C:\Windows\System32 folder disappear, and the Windows can't boot, because even the osloader, C:\Windows\System32\boot\Winload.exe also disappeared. Nevertheless, the original files are still located in the corresponding C:\Windows\winsxs folders. After booting into the Recovery Environment, and copied one Winload.exe (x64) from other folder, Windows gave an error pointing out that "ntoskrnl.exe is corrupted or missing...its file digital signature cannot be verified" In trying to boot in Safe Mode, the message above was shown after a screen prompting "Loaded \Windows\system32\config\system" Because at this early booting stage, smss.exe was still not loaded, so there is not any dumping and logs. Based on my study, ntoskrnl.exe depends on the following files: C:\\windows\\system32\\PSHED.DLL C:\\Windows\\System32\\hal.dll C:\\Windows\\System32\\kdcom.dll C:\\Windows\\System32\\clfs.sys C:\\Windows\\System32\\ci.dll All those files above are copied from their corresponding folders and verified their md5 with a well-operating Windows 7 x64 SP1. But the booting error is still the same: "ntoskrnl.exe is corrupted or missing..." **Background:** Before the reboot, there was an windows update going on. Then something unknown happen, almost all processes were broken to run, including the windows task manager, taskmgr.exe. After mount the hard disk to other computer, it seems that all hardlinks within C:\Windows\System32 folder were gone. I tried several data recovery software, but they are not be able to find those disappeared NTFS hard links. So the question is: Where are information about those hard links stored? And how to recover them? Are they depend on some windows service or stored in the registry?

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• All of the NTFS hard links damaged, where are hardlinks stored and how to recover them?

  - by String Xu

  This is Windows 7 x64 sp1 on a NTFS file system. All hardlinks within C:\Windows\System32 folder disappear, and the Windows can't boot, because even the osloader, C:\Windows\System32\boot\Winload.exe also disappeared. Nevertheless, the original files are still located in the corresponding C:\Windows\winsxs folders. After booting into the Recovery Environment, and copied one Winload.exe (x64) from other folder, Windows gave an error pointing out that "ntoskrnl.exe is corrupted or missing...its file digital signature cannot be verified" In trying to boot in Safe Mode, the message above was shown after a screen prompting "Loaded \Windows\system32\config\system" Because at this early booting stage, smss.exe was still not loaded, so there is not any dumping and logs. Based on my study, ntoskrnl.exe depends on the following files: C:\windows\system32\PSHED.DLL C:\Windows\System32\hal.dll C:\Windows\System32\kdcom.dll C:\Windows\System32\clfs.sys C:\Windows\System32\ci.dll All those files above are copied from their corresponding folders and verified their md5 with a well-operating Windows 7 x64 SP1. But the booting error is still the same: "ntoskrnl.exe is corrupted or missing..." Background: 1. Before the reboot, there was an windows update going on. Then something unknown happen, almost all processes were broken to run, including the windows task manager, taskmgr.exe. After mount the hard disk to other computer, it seems that all hardlinks within C:\Windows\System32 folder were gone. I tried several data recovery software, but they are not be able to find those disappeared NTFS hard links. So the question is: Where are information about those hard links stored? And how to recover them? Are they depend on some windows service or stored in the registry?

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• Why do I get Access Denied when using WinRM?

  - by Kev

  Following on from this question: Why does my PowerShell script hang when called in PSEXEC via a batch (.cmd) file? I took the advice from Jim B and installed WinRM. To recap I have two servers: HMon01 - runs Windows 2003 Standard SP2 Web1928 - runs Windows 2008 Standard SP2 Both servers are standalone. I installed WinRM for Windows 2003 from here and configured WinRM as follows on both machines: Client NetworkDelayms = 5000 URLPrefix = wsman AllowUnencrypted = false Auth Basic = true Digest = true Kerberos = true Negotiate = true Certificate = true DefaultPorts HTTP = 80 HTTPS = 443 TrustedHosts = * The problem I have is that if I remotely execute commands using the remote machine's built in Administrator account then all is well. However I have an account on the remote machine named remoteexec which is a member of the Administrators group (we disable our Administrator accounts). If I use this account then I get Access Denied errors. I've done all the usual things such as checking passwords and the like. Why would this be?

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• Partition disk for dual boot Windows XP and Windows 7 (shared files)

  - by soupagain

  I wish to dual boot Windows XP and Windows 7. I wish to have my documents available from both OSes. Do I create a single partition and it just works? 2 partitions, one for each OS? 3 partitions, one for each OS and one for the "my documents"? [EDIT] I used 3 partitions, one for each partition and one for docs which is mapped as a separate drive. Works perfectly. The only think you need to do is hide the other OS partition, ie for Windows XP, hide the Windows 7 partition. You do this from partition manager.

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• Partition disk for dual boot Windows XP and Windows 7 (shared documents)

  - by soupagain

  I wish to dual boot Windows XP and Windows 7. I wish to have my documents available from both OSes. Do I create a single partition and it just works? 2 partitions, one for each OS? 3 partitions, one for each OS and one for the "my documents"? [EDIT] I used 3 partitions, one for each partition and one for docs which is mapped as a separate drive. Works perfectly. The only think you need to do is hide the other OS partition, ie for Windows XP, hide the Windows 7 partition. You do this from partition manager.

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• Does an alternative to regedit.exe exist?

  - by Peter Mortensen

  Is there something better than regedit.exe for searching and editing the Windows registry? Update 1: Registrar Registry Manager 6.50 from Resplendence Software Projects, free lite edition meets the two requirements listed below. Direct download URL (2.7 MB). Search can also be restricted to a particular branch in the registry. However exporting and sorting on columns in the search window is disabled in the lite version (and there may be other limitations). I haven't yet evaluated the other candidates. In particular I would like to be able to batch search instead of having to step through with F3. And a go to function that will open a particular registry key, e.g. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer, instead of having to go through from the top, Platform: Windows XP.

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• Unable to browse Server 2008R2 from XP clinets

  - by Dave M

  We have just deployed a Windows 2008R2 server in our Windows 2003 domain. XP clinets are unable to browse in "entire network" and find the new server. It can be accessed by entering \\servername and it can be pinged by name and IP address. Users access shares without issue. Netbios over TCP/IP is enabled. Computer browser is running on the Windows 2008R2 system. Turn on Network Discovery is enabled. These services were started as a result of an MS article Computer Browser DNS Client Function Discovery Resource Publication SSDP Discovery UPnP Device Hosts

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• Remote Desktop Client Crashes following domain join

  - by Roberto Charlie Ciarleglio

  I recently joined my laptop to our windows domain and now the remote desktop client crashes when i try and connect to any machine. It works if I run as administrator but not ordinarily. The domain join migrated my local profile to the domain profile which i think is where the problem lies. I'm guessing its a permission thing as I had a similar problem with dropbox and had to delete reg keys and reinstall. I can't figure out how to fix this problem though. The event viewer shows this: Faulting application name: mstsc.exe, version: 6.1.7601.17514, time stamp: 0x4ce7ab44 Faulting module name: FACredProv2.dll, version: 2.4.95.1, time stamp: 0x4bb8d766 Exception code: 0xc0000005 Fault offset: 0x00000000000025b2 Faulting process id: 0xb24 Faulting application start time: 0x01cd43fbd3a81fba Faulting application path: C:\Windows\System32\mstsc.exe Faulting module path: C:\Windows\System32\FACredProv2.dll Report Id: 154ee55a-afef-11e1-a443-b8ac6f704c5d any help would be appreciated!

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• WinXP Movie Maker Codec Error

  - by Bob Rivers

  Hi, I'm trying to use Windows XP Movie Maker, but when I try to import an AVI video, it shows an error telling me that it wasn't import due to an the fact that the codec wasn't available (I'm able to see the video using the windows media player) First, the error message suggested to enable the option "download codecs automatically" under "tools options general". I did it. But know the error tells me that the codec wasn't available and, if I already installed it, I should reinitialize movie maker. I also already did it... The error msg is: The file D:\movie1.avi cannot be imported because the codec required to play the file is not installed on your computer. If you have already tried to download and install the codec, close and restart Windows Movie Maker, and then try to import the file again. Any hint? TIA, Bob

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• Troubleshooting certificate issues

  - by Weezy

  I'm trying to access my (European Parliament) Webmail from a Linux/Firefox machine at the following address and I get security warning messages explaining that the identity of the site cannot be verified (the error message is in french). But this only happens with Linux/Firefox from one machine. Here's the address: https://webmail.europarl.europa.eu/ (and I'm trying to access it from my home, not from the EP). And here's the detailed error message: webmail.europarl.europa.eu utilise un certificat de sécurité invalide. Le certificat n'est pas sûr car l'autorité délivrant le certificat est inconnue. (Code d'erreur : sec_error_unknown_issuer) So basically, if I translate, it is telling that the webmail.europarl.europa.eu certificate is invalid because the authority that delivered the certificate is unknown. I do only get this invalid certificate thing on Linux/Firefox. From a MacBookPro running Safari, I go to what looks like the correct webmail login page. From the same Linux machine, but using another user account and Chrome instead of Firefox, I go to what looks like the correct webmail login page. So there are several possibilities, here are a few ones: Firefox is right and my Linux box has been hacked Firefox is right and detecting something that neither Chrome nor Safari is detecting (like, say, my router that may be hacked) Safari on the MacBook Pro and Chrome on Linux are both correct and it is just Firefox on Linux that is wrongly stressing me when everything is normal. How do I know which one of these possibilities (or any other) is correct? How can I troubleshoot what is going on with either Linux/Firefox or with the parliament's webmail?

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• IIS6 - Change the language to English

  - by user93353

  I have a Windows 2003 VM Image which was created by a Swedish Windows Install. Afterwards the language settings of the machine was changed to English. However, I just added IIS6 Windows component to the machine (from Add/Remove Programs) - IIS6 is not in English. It's in Swedish. IIS Manager's Menu options are in English, but the Title Bar uses hanteraren(Swedish for Manager). The IIS Error pages come in Swedish. How do I get IIS's default language back in English.

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• Installation stops with cmd.exe window on Laptop

  - by Saariko

  I am installing W7 Ent on an LG R580. I am working with a valid ISO (installs perfect on other systems). During the installation, before the installation window, the process hangs, and I get a black, cmd.exe screen with the following: Select Administrator: X:\windows\system32\cmd.exe Microsoft Windows [Version 6.1.7601] with a prompt for: X:\windows\system32 My keyboard at that time only prints capital letters with '^' before each. Only thing that I am able to do is reboot. In the bios, I tried to disable USB Legacy ( thinking the problem is with my DVD ) - did not help.

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• Troubleshooting iptables and configuring it to drop the priority of long-term connections

  - by intuited

  I'm somewhat familiar with the general concepts of iptables, and would like to learn it in more detail. I'm hoping that my learning experience can also be useful. The situation: I'm running dd-wrt on my router. Despite its purported QoS skills, I'm still seeing connection latency shoot up hugely whenever there's an ongoing http connection, eg some large download. Under such conditions, it can take 10 seconds or more to load a basic webpage; sometimes the connections are dropped entirely. I've tried adjusting the parameters, dropping the allotted bandwidth for up and download to well under my limit, but nothing seems to work. dd-wrt is configured to use HTB as the QoS algorithm; HFSC, although presented as an option, seems to cause the router to crash, and is rumoured to not actually work on any linux system. I'd like to be able to troubleshoot this issue and hopefully improve the settings that dd-wrt is using, but I'm finding the learning curve a bit overwhelming. For starters I am not sure what HTB actually specifies: is this a set of iptables commands, or do some of those commands specify how HTB is to be used? I would like it to prioritize based on protocol the way that it already supposed to, and in addition I'd like to have it drop the priority of connections which have a high total byte count, say over 400KB. Also tips on utilities that can be run under dd-wrt to get more info on what's going on in there are appreciated. I've tried to get iftop to work but there were issues running curses. I'm leaning towards replacing dd-wrt with openwrt; comments on this strategy are also welcome. I suspect that I would be well advised to get a second router as a standin before trying that. It may be worth noting that my total bandwidth is pretty limited (256Kbit/s).

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• Troubleshooting an unstable internet connection

  - by Konrad Rudolph

  My MacBook Pro running OS X (10.9, but I had the same problem before) is connected to a Belkin router via WiFi and, using Virgin Media as the ISP, to the internet. The connection is extremely unstable – on some days, I get a ping timeout every few seconds. In addition, some domains seem to suffer general connectivity issues. For instance, I often find that while the youtube.com website loads, none of the videos (which are hosted on a separate domain) do. At other times, videos load but always fail to buffer, even though the actual connection speed is ok, even though I’ve disabled dash playback. Since I’m living in a rented room and the ISP contract isn’t actually mine I’ve got only limited possibilities of addressing the problem. In particular, I have no access to the router configuration and my non tech savvy landlady, while sympathetic, is not in a great hurry to hand the problem over to the ISP’s customer support. What’s more, I seem to be the only person in the house experiencing these problems – but I can imagine that this is simply because I’m the only one who’s using the internet continuously. I’m searching for specific tests that might be able to pinpoint – and ideally solve – the problem. So far all I’ve managed to do is establish that Virgin is routing my traffic in mysterious ways. Here’s an excerpt from traceroute google.co.uk. It’s worth mentioning that the host name doesn’t seem to matter a lot, the trace route is always the same. traceroute: Warning: google.co.uk has multiple addresses; using 62.254.36.148 traceroute to google.co.uk (62.254.36.148), 64 hops max, 52 byte packets 1 (192.168.2.1) 1.112 ms 1.300 ms 2.359 ms 2 10.100.32.1 (10.100.32.1) 11.926 ms 10.217 ms 24.987 ms 3 cmbg-core-1a-ae3-610.network.virginmedia.net (80.1.202.93) 28.809 ms * 66.653 ms 4 popl-bb-1b-ae16-0.network.virginmedia.net (212.43.163.141) 13.759 ms 126.504 ms 20.472 ms 5 nrth-bb-1b-et-010-0.network.virginmedia.net (62.253.175.57) 28.357 ms 16.398 ms 42.387 ms 6 nrth-bb-1c-ae1-0.network.virginmedia.net (62.253.174.110) 27.441 ms 15.622 ms 12.044 ms 7 lutn-icdn-1-ae0-0.network.virginmedia.net (62.253.175.82) 16.678 ms 28.463 ms 28.253 ms 8 * * * 9 * * * 10 * * * ^C If I let it, this goes on until the end of time. It never seems to reach a destination. Is this normal? A friend living in the same town who is also with Virgin Media has a more conventional traceroute output: 7 hops to google.co.uk, all of which send the ICMP TIME_EXCEEDED response. The obvious fix – rebooting the router – doesn’t seem to help. As far as I can tell, the WiFi connection is stable (I can always ping the router) so the problem is further downstream. I’ve tried using an alternative DNS before (OpenDNS) but if anything, this made things worse. In fact, it made all Google services nigh unreachable.

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• Win7 to Win7 Remote Desktop Not working, Xp to 7 working fine

  - by vlad b.

  Hello, I have a small home network and recently i tried to enable remote desktop for one of the pc's. I have a mix of Windows 7, Windows Vista and Xp runing alongside ubuntu, centos and others (some virtual, some real). I have a few Windows 7 pc`s that can be connected to using remote desktop from inside and outside the network (port redirects on routers, etc, etc) and some Xp ones. The trouble is when i tried to do the same thing to a Win7 laptop i discovered i can't connect to it from another win7 pc inside the home network. To sum it up Working: xp -- win7 not working: win7 -- win7 What i tried - disable and enable remote desktop (my computer - remote settings) - removing and adding users to the remote settings window - adding a new user to the machine, administrator or 'normal' user - checking the firewall settings on the machine and set 'allow' to remote desktop for both 'home/work' and 'public'networks Any tips on what should i do next? It displays ' .. secure connection' and after that the window with 'Your security credentials did not work' and it lets me try again with another user/password..

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• XP Pro repair CD - does Pro/Home disc matter?

  - by Moshe

  I'm trying to repair an xp pro install using the repair cd The issue is a corrupted registry. Following the MS help center instructions, I made a batch file to replace the registry. It's not working. Does the CD need to match the edition and service pack of Windows on the disc? How can I tell (retroactively, with no Windows access) what edition/sp is installed? Any other ideas/thoughts? I am considering an pgrade install to Windows 7... TH\hanks!

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• Troubleshooting High Load on Plesk LAMP Dedicated Server

  - by Callmeed

  I have 2 nearly identical dedicated servers with the same provider. They also run a nearly identical software stack: RedHat 5 64-bit, Plesk, PHP, Apache, & MySQL. We use them for hosting custom sites we build. The problem is, while our 1st server has a load average (in top) of around 0.3, the 2nd server consistently has a load average of around 4.0 or higher. Basic functions in Plesk are delayed and there is a bit of latency when executing shell commands. Anyone have ideas why it would be so high? And why it would differ from our other server so much? Here is my current top output (sorted by %MEM) ... Any help is much appreciated ... top - 21:48:04 up 100 days, 4:28, 1 user, load average: 3.74, 4.20, 4.23 Tasks: 336 total, 1 running, 335 sleeping, 0 stopped, 0 zombie Cpu(s): 0.8%us, 0.4%sy, 0.0%ni, 91.3%id, 7.5%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 12290884k total, 11886452k used, 404432k free, 2920212k buffers Swap: 2096472k total, 244k used, 2096228k free, 6560692k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 22536 apache 15 0 860m 547m 6484 S 0.0 4.6 0:10.96 httpd 26467 apache 15 0 859m 546m 6408 S 0.0 4.5 0:07.67 httpd 3620 apache 15 0 859m 545m 5552 S 0.0 4.5 0:06.15 httpd 1895 apache 15 0 858m 544m 6356 S 0.0 4.5 0:08.25 httpd 16933 apache 15 0 858m 544m 5488 S 0.0 4.5 0:01.57 httpd 6431 apache 15 0 856m 542m 6076 S 10.6 4.5 0:05.32 httpd 14417 apache 15 0 856m 542m 5568 S 0.0 4.5 0:03.88 httpd 15403 apache 15 0 855m 541m 5616 S 0.0 4.5 0:03.73 httpd 19165 apache 15 0 853m 539m 6252 S 0.0 4.5 0:12.40 httpd 15898 apache 15 0 852m 539m 5376 S 0.0 4.5 0:02.68 httpd 14401 apache 15 0 851m 538m 5460 S 0.0 4.5 0:02.97 httpd 15393 apache 15 0 851m 538m 5404 S 0.0 4.5 0:03.12 httpd 15427 apache 15 0 851m 538m 5496 S 0.0 4.5 0:02.44 httpd 14412 apache 15 0 851m 538m 5324 S 0.0 4.5 0:02.15 httpd 18330 apache 15 0 851m 537m 5136 S 0.0 4.5 0:01.30 httpd 18303 apache 15 0 848m 535m 5140 S 0.0 4.5 0:00.47 httpd 21190 apache 15 0 845m 533m 3988 S 0.0 4.4 0:00.33 httpd 15923 root 18 0 822m 521m 9928 S 0.0 4.3 10:04.81 httpd 22021 apache 15 0 828m 520m 4964 S 0.0 4.3 0:00.16 httpd 22146 apache 15 0 823m 515m 3016 S 0.0 4.3 0:00.02 httpd 22345 apache 15 0 822m 514m 2408 S 0.0 4.3 0:00.00 httpd 14721 apache 15 0 733m 510m 488 S 0.0 4.3 0:00.00 httpd 5094 root 15 0 1452m 122m 15m S 1.0 1.0 852:24.24 java 4636 mysql 15 0 532m 57m 6440 S 1.0 0.5 488:05.84 mysqld 4799 popuser 15 0 166m 53m 2368 S 0.0 0.4 0:36.64 spamd 16761 popuser 15 0 159m 46m 2312 S 0.0 0.4 0:00.38 spamd 4797 root 15 0 158m 45m 2448 S 0.0 0.4 0:01.27 spamd 5074 root 34 19 255m 20m 2144 S 0.0 0.2 1:37.53 yum-updatesd 9917 named 15 0 366m 9804 1980 S 0.0 0.1 0:10.26 named 4332 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.06 sw-engine-cgi 4341 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.07 sw-engine-cgi 4350 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.09 sw-engine-cgi 4352 sso 18 0 119m 8028 5212 S 0.0 0.1 0:00.11 sw-engine-cgi 4376 ntp 15 0 23388 5020 3896 S 0.0 0.0 0:00.58 ntpd 4331 sw-cp-se 15 0 61336 4572 1480 S 0.0 0.0 5:53.22 sw-cp-serverd 4213 haldaemo 15 0 31252 4460 1684 S 0.0 0.0 0:01.52 hald 4778 postgres 18 0 117m 4164 3484 S 0.0 0.0 0:00.11 postmaster 18555 root 16 0 98.3m 3716 2852 S 0.0 0.0 0:00.01 sshd 4488 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4489 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4492 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4493 sso 18 0 119m 3044 224 S 0.0 0.0 0:00.00 sw-engine-cgi 4490 sso 18 0 119m 3040 220 S 0.0 0.0 0:00.00 sw-engine-cgi

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• Can't Use Switchable Graphics

  - by Rev

  I can't get my switchable graphics cards working on my Acer 4820TG laptop. It came installed with Windows 7, but I've installed the RTM build of Windows 8. I have to keep the "Graphics" setting on the BIOS set to "Discrete," if it's set to "Switchable" the screen turns black after the boot animation is complete. The machine has an Intel graphics card and an AMD Mobility Radeon HD 5650, and I know that the Intel card is working. I've seen it work a couple of times with Windows 8 installed, but for some reason it just doesn't anymore. I know that it's not broken, because when I plug in a secondary monitor, and move the cursor to the right, I can see it on that monitor. Are there drivers or something I need to install? I've tried a number of drivers and utilities from Acer's website, none of which have fixed the problem.

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• Only three primary partitions?

  - by ctype.h

  As everyone probably knows, Windows allows a drive to have four primary partitions, one of which may be active. However, I have only three primary partitions. I shrunk one and created a fourth partition so I could install Windows 8 on it, but Disk Management only allows it to be a logical partition. Why might this be the case? If I cannot convert it to a primary partition, is it advisable to install Windows on a logical partition? If so, is hibernation supported?

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• Firewall blocks FTP PASV response

  - by harper

  0 down vote favorite I have an FTP server that supports passive server mode (using PASV command). This works fine with Windows XP. When I want to access this server from Windows Vista or Windows 7 with firewall enabled I experience a immediate connection shutdown. A reset packet is sent to the server, the socket is signaled that the server had reset the connection (what is not true). The problem disappears when the firewall is disabled. Connections to other FTP servers work correctly. The difference is that the servers response to PASV does not enclose the address field with parentheses. This is legal as documented in RFC-959 and RFC-1132. How can I configure the firewall to stop this bad behavior?

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