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  • Measuring Social Media Efforts

    - by David Dorf
    So you're on the bandwagon and you've created a Facebook page, you're tweeting everyday, and maybe you've even got a YouTube channel. Now what? After you put any program in place, you need to measure, set new goals, then execute and this is no different. But how does one measure social media efforts? First, I guess we need some goals. Typical ones might be to acquire customers, engage them, then convert them. So that translates to: Increase Facebook fans and Twitter followers Increase comments/posting and retweets Increase redemption of offers via Facebook and Twitter Counting fans and followers is easy, and tracking the redemption of coupons isn't that hard either, but measuring engagement is a tough one. How do you know whether your fans are reading your posts, and whether your posts have any meaning to them? For Facebook, the fan page administrator has access to analytics called Facebook Insights. There you can check weekly metrics such as total fans, new fans, lost fans, demographics of fans, number of postings, numbers clicks, etc. Not nearly as comprehensive as Google Analytics, but well on its way. For Twitter, getting information is a little tougher. Again, its easy to track followers and you can use tools like TweetMeme to encourage and track retweets. An interesting website called WeFollow tries to measure influence for certain topics. For example, the top three influencers for the topic "retail" are retailweek, retailwire, and retailerdaily. Other notables are #10 BestBuy, #11 GapOfficial, #12 JeffPR, and #17 OracleRetail. I assume influence is calculated based on number of followers, number of retweets, frequency of tweets, and perhaps depth of dialogs. If you want to get serious about monitoring and measuring social marketing efforts, you'd be wise to invest in a strong tool. Several are listed on this wiki, including big ones like Radian6, Nielsen, Omniture, and Buzzient. Buzzient might be particularly interesting because its integrated with Oracle CRM OnDemand -- see the demo. As always, I'm interested in hearing how others approach goal setting and monitoring of social media efforts, so feel free to post comments.

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  • Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld

    - by Richard Lefebvre
    New Service Enables Companies to Listen, Engage, Create, Market and Analyze Interactions across Multiple Social Platforms in Real-Time During his keynote presentation, Oracle CEO Larry Ellison announced the Oracle Social Relationship Management (SRM) Suite.   Oracle Social Relationship Management Suite is an integrated enterprise service that enables companies to listen, engage, create, market, and analyze interactions across multiple social platforms in real-time providing a holistic view of the consumer.   Oracle Social Relationship Management Suite is integrated with Oracle’s enterprise applications, including Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Oracle ATG Web Commerce, and Oracle Enterprise Resource Planning (ERP), allowing organizations to use social to transform their corporate business processes and systems.   Additionally, Oracle Social Relationship Management Suite is integrated with Oracle Platform Services, including Oracle Java Cloud Service and Oracle Database Cloud Service, enabling marketing teams to integrate social with their custom Web pages, landing pages and marketing tools. Unleashing the Power of Social • Providing a holistic view of consumer interactions, Oracle Social Relationship Management Suite includes: Oracle Social Network (OSN): Provides a secure collaboration platform that supports real-time collaboration and networking for users inside and outside the organization. Oracle Social Marketing: Enables marketers to centrally create, publish, moderate, manage, measure and report across multiple social campaigns and platforms. It also helps marketers publish social content, engage fans and customize their brand's look and feel. Oracle Social Engagement & Monitoring Cloud Service: Enables organizations to analyze social media interactions while also empowering customer service and sales teams to effectively engage with customers and prospects. It gives organizations the tools they need to understand customers and take the appropriate actions by monitoring, listening, learning, and responding to signals and trends across the social web. Oracle Social Sites: provides brands and agencies a powerful and rich editing experience that end users can leverage to dynamically develop and launch social sites. Oracle Data and Insights. A service that caters to a growing enterprise need for externally information by providing information, directory and insights about common business entities. Supporting Quote “By fundamentally changing the way organizations connect with their different stakeholders, social is changing the rules of business,” said Thomas Kurian, executive vice president, Oracle Product Development. “With the Oracle Social Relationship Management Suite we are empowering our customers to embrace this change by integrating the tools required to listen, engage, create, market and analyze social interactions into existing applications and services.”

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  • Oracle Enterprise Manager users present today at Oracle Users Forum

    - by Anand Akela
    Oracle Users Forum starts in a few minutes at Moscone West, Levels 2 & 3. There are more than hundreds of Oracle user sessions during the day. Many Oracle Oracle Enterprise Manager users are presenting today as well.  In addition, we will have a Twitter Chat today from 11:30 AM to 12:30 PM with IOUG leaders, Enterprise Manager SIG contributors and many speakers. You can participate in the chat using hash tag #em12c on Twitter.com or by going to  tweetchat.com/room/em12c      (Needs Twitter credential for participating).  Feel free to join IOUG and Enterprise team members at the User Group Pavilion on 2nd Floor, Moscone West. RSVP by going http://tweetvite.com/event/IOUG  . Don't miss the Oracle Open World welcome keynote by Larry Ellison this evening at 5 PM . Here is the complete list of Oracle Enterprise Manager sessions during the Oracle Users Forum : Time Session Title Speakers Location 8:00AM - 8:45AM UGF4569 - Oracle RAC Migration with Oracle Automatic Storage Management and Oracle Enterprise Manager 12c VINOD Emmanuel -Database Engineering, Dell, Inc. Wendy Chen - Sr. Systems Engineer, Dell, Inc. Moscone West - 2011 8:00AM - 8:45AM UGF10389 -  Monitoring Storage Systems for Oracle Enterprise Manager 12c Anand Ranganathan - Product Manager, NetApp Moscone West - 2016 9:00AM - 10:00AM UGF2571 - Make Oracle Enterprise Manager Sing and Dance with the Command-Line Interface Ray Smith - Senior Database Administrator, Portland General Electric Moscone West - 2011 10:30AM - 11:30AM UGF2850 - Optimal Support: Oracle Enterprise Manager 12c Cloud Control, My Oracle Support, and More April Sims - DBA, Southern Utah University Moscone West - 2011 12:30PM-2:00PM UGF5131 - Migrating from Oracle Enterprise Manager 10g Grid Control to 12c Cloud Control    Leighton Nelson - Database Administrator, Mercy Moscone West - 2011 2:15PM-3:15PM UGF6511 -  Database Performance Tuning: Get the Best out of Oracle Enterprise Manager 12c Cloud Control Mike Ault - Oracle Guru, TEXAS MEMORY SYSTEMS INC Tariq Farooq - CEO/Founder, BrainSurface Moscone West - 2011 3:30PM-4:30PM UGF4556 - Will It Blend? Verifying Capacity in Server and Database Consolidations Jeremiah Wilton - Database Technology, Blue Gecko / DatAvail Moscone West - 2018 3:30PM-4:30PM UGF10400 - Oracle Enterprise Manager 12c: Monitoring, Metric Extensions, and Configuration Best Practices Kellyn Pot'Vin - Sr. Technical Consultant, Enkitec Moscone West - 2011 Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • RPC Runtime exception

    - by viswanathan
    Hi I am having an application which requires inter process communication between different processes in different machines. Assume i have 2 processes in different machines which communicate usnig RPC. Everything works fine in the normal case. Now if i remove network and reconnect the same my processes still work however what happens is sometimes an RPC call(which sends a message from one process on one machine to another process on another machine) fails with an error code value of 3765269347, which may not really make any sense. This failure occurs only sometimes and i have no clue as to why this occurs. Anybody knows any reason why this may occur or general network related RPC issues. Thanks in advance.

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  • Printing PDFs Server-side using Acrobat Reader from ASP.NET

    - by Chris Roberts
    Hi, I have been presented with a problem which requires me to print PDF files from a server as part of an ASP.NET web service. The problem is further complicated by the fact that the PDF files I have to print can ONLY be printed using Adobe Reader (they were created using Adobe LiveCycle and have some strange protection in them). This piece of code seems to do the trick in the Visual Studio development web server, but doesn't do anything when the site's running in IIS. I'm assuming this is probably some sort of permissions issue!? I know this is a FAR from ideal thing to be trying to do, but I haven't really got much choice! Any ideas would be greatly appreciated! Dim starter As ProcessStartInfo Dim Prc As Process ' Pass File Path And Arguments starter = New ProcessStartInfo("c:\program files\...\AcroRd32.exe", "/t ""test.pdf"" ""Printer""") starter.CreateNoWindow = True starter.RedirectStandardOutput = True starter.UseShellExecute = False ' Start Adobe Process Prc = New Process() Prc.StartInfo = starter Prc.Start()

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  • how Postfix anti spam configuration works with DNS-based Blackhole List providers

    - by Ashish
    Hello, I have setup a Postfix mail server for incoming mails that is required to never reply to external enviornment i.e it will accept all incoming mails and never reply anything that can be used as a trace to locate and verify it's existence. I have implemented the Postfix anti-UCE configuration by using the following settings in postfix main.cf for countering spam generating mail servers: 'smtpd_recipient_restrictions = reject_rbl_client zen.spamhaus.org, reject_rbl_client bl.spamcop.net' Now i have certain doubts/questions: How Postfix is able to communicate with Black hole list providers i.e How this whole process works?, e.g here they are zen.spamhaus.org, bl.spamcop.net, so that i can test the performance of whole process. Can a header be added in the received mail regarding the status of the results of the above verification process, since i will not reply any traces from my incoming mail receiving Postfix server, so i need this feature? Please post relevant links for reference. Thanks in advance!!! Ashish

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  • SQL Monitor’s data repository

    - by Chris Lambrou
    As one of the developers of SQL Monitor, I often get requests passed on by our support people from customers who are looking to dip into SQL Monitor’s own data repository, in order to pull out bits of information that they’re interested in. Since there’s clearly interest out there in playing around directly with the data repository, I thought I’d write some blog posts to start to describe how it all works. The hardest part for me is knowing where to begin, since the schema of the data repository is pretty big. Hmmm… I guess it’s tricky for anyone to write anything but the most trivial of queries against the data repository without understanding the hierarchy of monitored objects, so perhaps my first post should start there. I always imagine that whenever a customer fires up SSMS and starts to explore their SQL Monitor data repository database, they become immediately bewildered by the schema – that was certainly my experience when I did so for the first time. The following query shows the number of different object types in the data repository schema: SELECT type_desc, COUNT(*) AS [count] FROM sys.objects GROUP BY type_desc ORDER BY type_desc;  type_desccount 1DEFAULT_CONSTRAINT63 2FOREIGN_KEY_CONSTRAINT181 3INTERNAL_TABLE3 4PRIMARY_KEY_CONSTRAINT190 5SERVICE_QUEUE3 6SQL_INLINE_TABLE_VALUED_FUNCTION381 7SQL_SCALAR_FUNCTION2 8SQL_STORED_PROCEDURE100 9SYSTEM_TABLE41 10UNIQUE_CONSTRAINT54 11USER_TABLE193 12VIEW124 With 193 tables, 124 views, 100 stored procedures and 381 table valued functions, that’s quite a hefty schema, and when you browse through it using SSMS, it can be a bit daunting at first. So, where to begin? Well, let’s narrow things down a bit and only look at the tables belonging to the data schema. That’s where all of the collected monitoring data is stored by SQL Monitor. The following query gives us the names of those tables: SELECT sch.name + '.' + obj.name AS [name] FROM sys.objects obj JOIN sys.schemas sch ON sch.schema_id = obj.schema_id WHERE obj.type_desc = 'USER_TABLE' AND sch.name = 'data' ORDER BY sch.name, obj.name; This query still returns 110 tables. I won’t show them all here, but let’s have a look at the first few of them:  name 1data.Cluster_Keys 2data.Cluster_Machine_ClockSkew_UnstableSamples 3data.Cluster_Machine_Cluster_StableSamples 4data.Cluster_Machine_Keys 5data.Cluster_Machine_LogicalDisk_Capacity_StableSamples 6data.Cluster_Machine_LogicalDisk_Keys 7data.Cluster_Machine_LogicalDisk_Sightings 8data.Cluster_Machine_LogicalDisk_UnstableSamples 9data.Cluster_Machine_LogicalDisk_Volume_StableSamples 10data.Cluster_Machine_Memory_Capacity_StableSamples 11data.Cluster_Machine_Memory_UnstableSamples 12data.Cluster_Machine_Network_Capacity_StableSamples 13data.Cluster_Machine_Network_Keys 14data.Cluster_Machine_Network_Sightings 15data.Cluster_Machine_Network_UnstableSamples 16data.Cluster_Machine_OperatingSystem_StableSamples 17data.Cluster_Machine_Ping_UnstableSamples 18data.Cluster_Machine_Process_Instances 19data.Cluster_Machine_Process_Keys 20data.Cluster_Machine_Process_Owner_Instances 21data.Cluster_Machine_Process_Sightings 22data.Cluster_Machine_Process_UnstableSamples 23… There are two things I want to draw your attention to: The table names describe a hierarchy of the different types of object that are monitored by SQL Monitor (e.g. clusters, machines and disks). For each object type in the hierarchy, there are multiple tables, ending in the suffixes _Keys, _Sightings, _StableSamples and _UnstableSamples. Not every object type has a table for every suffix, but the _Keys suffix is especially important and a _Keys table does indeed exist for every object type. In fact, if we limit the query to return only those tables ending in _Keys, we reveal the full object hierarchy: SELECT sch.name + '.' + obj.name AS [name] FROM sys.objects obj JOIN sys.schemas sch ON sch.schema_id = obj.schema_id WHERE obj.type_desc = 'USER_TABLE' AND sch.name = 'data' AND obj.name LIKE '%_Keys' ORDER BY sch.name, obj.name;  name 1data.Cluster_Keys 2data.Cluster_Machine_Keys 3data.Cluster_Machine_LogicalDisk_Keys 4data.Cluster_Machine_Network_Keys 5data.Cluster_Machine_Process_Keys 6data.Cluster_Machine_Services_Keys 7data.Cluster_ResourceGroup_Keys 8data.Cluster_ResourceGroup_Resource_Keys 9data.Cluster_SqlServer_Agent_Job_History_Keys 10data.Cluster_SqlServer_Agent_Job_Keys 11data.Cluster_SqlServer_Database_BackupType_Backup_Keys 12data.Cluster_SqlServer_Database_BackupType_Keys 13data.Cluster_SqlServer_Database_CustomMetric_Keys 14data.Cluster_SqlServer_Database_File_Keys 15data.Cluster_SqlServer_Database_Keys 16data.Cluster_SqlServer_Database_Table_Index_Keys 17data.Cluster_SqlServer_Database_Table_Keys 18data.Cluster_SqlServer_Error_Keys 19data.Cluster_SqlServer_Keys 20data.Cluster_SqlServer_Services_Keys 21data.Cluster_SqlServer_SqlProcess_Keys 22data.Cluster_SqlServer_TopQueries_Keys 23data.Cluster_SqlServer_Trace_Keys 24data.Group_Keys The full object type hierarchy looks like this: Cluster Machine LogicalDisk Network Process Services ResourceGroup Resource SqlServer Agent Job History Database BackupType Backup CustomMetric File Table Index Error Services SqlProcess TopQueries Trace Group Okay, but what about the individual objects themselves represented at each level in this hierarchy? Well that’s what the _Keys tables are for. This is probably best illustrated by way of a simple example – how can I query my own data repository to find the databases on my own PC for which monitoring data has been collected? Like this: SELECT clstr._Name AS cluster_name, srvr._Name AS instance_name, db._Name AS database_name FROM data.Cluster_SqlServer_Database_Keys db JOIN data.Cluster_SqlServer_Keys srvr ON db.ParentId = srvr.Id -- Note here how the parent of a Database is a Server JOIN data.Cluster_Keys clstr ON srvr.ParentId = clstr.Id -- Note here how the parent of a Server is a Cluster WHERE clstr._Name = 'dev-chrisl2' -- This is the hostname of my own PC ORDER BY clstr._Name, srvr._Name, db._Name;  cluster_nameinstance_namedatabase_name 1dev-chrisl2SqlMonitorData 2dev-chrisl2master 3dev-chrisl2model 4dev-chrisl2msdb 5dev-chrisl2mssqlsystemresource 6dev-chrisl2tempdb 7dev-chrisl2sql2005SqlMonitorData 8dev-chrisl2sql2005TestDatabase 9dev-chrisl2sql2005master 10dev-chrisl2sql2005model 11dev-chrisl2sql2005msdb 12dev-chrisl2sql2005mssqlsystemresource 13dev-chrisl2sql2005tempdb 14dev-chrisl2sql2008SqlMonitorData 15dev-chrisl2sql2008master 16dev-chrisl2sql2008model 17dev-chrisl2sql2008msdb 18dev-chrisl2sql2008mssqlsystemresource 19dev-chrisl2sql2008tempdb These results show that I have three SQL Server instances on my machine (a default instance, one named sql2005 and one named sql2008), and each instance has the usual set of system databases, along with a database named SqlMonitorData. Basically, this is where I test SQL Monitor on different versions of SQL Server, when I’m developing. There are a few important things we can learn from this query: Each _Keys table has a column named Id. This is the primary key. Each _Keys table has a column named ParentId. A foreign key relationship is defined between each _Keys table and its parent _Keys table in the hierarchy. There are two exceptions to this, Cluster_Keys and Group_Keys, because clusters and groups live at the root level of the object hierarchy. Each _Keys table has a column named _Name. This is used to uniquely identify objects in the table within the scope of the same shared parent object. Actually, that last item isn’t always true. In some cases, the _Name column is actually called something else. For example, the data.Cluster_Machine_Services_Keys table has a column named _ServiceName instead of _Name (sorry for the inconsistency). In other cases, a name isn’t sufficient to uniquely identify an object. For example, right now my PC has multiple processes running, all sharing the same name, Chrome (one for each tab open in my web-browser). In such cases, multiple columns are used to uniquely identify an object within the scope of the same shared parent object. Well, that’s it for now. I’ve given you enough information for you to explore the _Keys tables to see how objects are stored in your own data repositories. In a future post, I’ll try to explain how monitoring data is stored for each object, using the _StableSamples and _UnstableSamples tables. If you have any questions about this post, or suggestions for future posts, just submit them in the comments section below.

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  • endpoint.tv - Troubleshooting with AppFabric

    - by The Official Microsoft IIS Site
    Troubleshooting applications in production is always a challenge. With AppFabric monitoring your workflows and services, you get great information about exactly what is happening, including notices about unhandled exceptions. In this episode, Michael McKeown will show you more about how you can use these features to troubleshoot problems with your applications. Be sure to check out the AppFabric Wiki for more great tips, and to share yours as well....( read more ) Read More......(read more)

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  • Oracle Enterprise Manager 12c Integration With Oracle Enterprise Manager Ops Center 11g

    - by Scott Elvington
    In a blog entry earlier this year, we announced the availability of the Ops Center 11g plug-in for Enterprise Manager 12c. In this article I will walk you through the process of deploying the plug-in on your existing Enterprise Manager agents and show you some of the capabilities the plug-in provides. We'll also look at the integration from the Ops Center perspective. I will show you how to set up the connection to Enterprise Manager and give an overview of the information that is available. Installing and Configuring the Ops Center Plug-in The plug-in is available for download from the Self Update page (Setup ? Extensibility ? Self Update). The plug-in name is “Ops Center Infrastructure stack”. Once you have downloaded the plug-in you can navigate to the Plug-In management page (Setup ? Extensibility ? Plug-ins) to begin deployment. The plug-in must first be deployed on the Management Server. You will need to provide the repository password of the SYS user in order to deploy the plug-in to the Management Server. There are a few pre-requisites that need to be completed on the Ops Center side before the plug-in can be deployed and configured on the desired Enterprise Manager agents. Any servers, whether physical or virtual, for which you wish to see metrics and alerts need to be managed by Ops Center. This means that the Operating System needs to have an Ops Center management agent installed as a minimum. The plug-in can provide even more value when Ops Center is also managing the other “layers of the stack”, for example the service processor, the blade chassis or the XSCF of an M-Series server. The more information that Ops Center has about the stack, the more information that will be visible within Enterprise Manager via the plug-in. In order to access the information within Ops Center, the plug-in requires a user to connect as. This user does not require any particular Ops Center permissions or roles, it simply needs to exist. You can create a specific “EMPlugin” user within Ops Center or use an existing user. Oracle recommends creating a specific, non-privileged user account within Ops Center for this purpose. From the Ops Center Administration section, select Enterprise Controller, click the Users tab and finally click the Add User icon to create the desired user account. For the purpose of this article I have discovered and managed the OS and service processor of the server where my Enterprise Manager 12c installation is hosted. With the plug-in deployed to the Management Server and the setup done within Ops Center, we're now ready to deploy the plug-in to the agents and configure the targets to communicate with the Ops Center Enterprise Controller. From the Setup menu select Add Targets then Add Targets Manually. Select the bottom radio button “Add Targets Manually by Specifying Target Monitoring Properties”, select Infrastructure Stack from the Target Type dropdown and finally, select the Monitoring Agent where you wish to deploy the plug-in. Click the Add Manually.... button and fill in the details for the new target using the appropriate hostname for your Enterprise Controller and the user and password details for the plug-in access user. After the target has been added to the agent you will need to allow a few minutes for the initial data collection to complete. Once completed you can see the new target in the All Targets list. All metric collections are enabled by default except one. To enable Infrastructure Stack Alarms collection, navigate to the newly added target and then to Target ? Monitoring ? Metric and Collection Settings. There you can click the “Disabled” link under Collection Schedule to enable collection and set your desired collection frequency. By default, a Warning level alert in Ops Center will equate to a Warning level event in Enterprise Manager and a Critical alert will equate to a Critical event. This mapping can be altered in the Metric and Collection Settings also. The default incident rules in Enterprise Manager only create incidents from Critical events so keep this in mind in case you want to see incidents generated for Warning or Info level alerts from Ops Center. Also, because Enterprise Manager already monitors the OS through it's Host target type, the plug-in does not pull OS alerts from Ops Center so as to prevent duplication. In addition to alert propagation, the plug-in also provides data for several reports detailing the topology and configuration of the stack as well as any hardware sensor data that is available. These are available from the Information Publisher Reports. Navigate there from the Enterprise ? Reports menu or directly from the Infrastructure Stack target of interest. As an example, here is a sample of the Hardware Sensors report showing some of the available sensor data. The report can also be exported to a CSV file format if desired. Connecting Ops Center to Enterprise Manager Repository For an Enterprise Manager user, the plug-in provides a deeper visibility to the state of the infrastructure underlying the databases and middleware. On the Ops Center side, there is also a greater visibility to the targets running on the infrastructure. To set up the Ops Center data collection, just navigate to the Administration section and select the Grid Control link. Select the Configure/Connect action from the right-hand menu and complete the wizard forms to enable the connection to the Enterprise Manager repository and UI. Be sure to use the sysman account when configuring the database connection. Once the job completes and the initial data synchronization is done you will see new Target tabs on your OS assets. The new tab lists all the Enterprise Manager targets and any alerts, availability and performance data specific to the selected target. It is also possible to use the GoTo icon to launch the Enterprise Manager BUI in context of the specific target or alert to drill into more detail. Hopefully this brief overview of the integration between Enterprise Manager and Ops Center has provided a jumpstart to getting a more complete view of the full stack of your enterprise systems.

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  • Slow select when inserting large amounts of data (MYSQL)

    - by siannopollo
    I have a process that imports a lot of data (950k rows) using inserts that insert 500 rows at a time. The process generally takes about 12 hours, which isn't too bad. Normally doing a query on the table is pretty quick (under 1 second) as I've put (what I think to be) the proper indexes in place. The problem I'm having is trying to run a query when the import process is running. It is making the query take almost 2 minutes! What can I do to make these two things not compete for resources (or whatever)? I've looked into "insert delayed" but not sure I want to change the table to MyISAM. Thanks for any help!

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  • An XEvent a Day (27 of 31) – The Future - Tracking Page Splits in SQL Server Denali CTP1

    - by Jonathan Kehayias
    Nearly two years ago Kalen Delaney blogged about Splitting a page into multiple pages , showing how page splits occur inside of SQL Server.  Following her blog post, Michael Zilberstein wrote a post, Monitoring Page Splits with Extended Events , that showed how to see the sqlserver.page_split Events using Extended Events.  Eladio Rincón also blogged about Using XEvents (Extended Events) in SQL Server 2008 to detect which queries are causing Page Splits , but not in relation to Kalen’s blog...(read more)

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  • EXC_BAD_INSTRUCTION (SIGILL) at random during use of app. Bug in AppKit?

    - by Ger Teunis
    I'm currently testing a new version of an app of mine on OSX 10.5 An user reported some weird crashes during use of the application, sadly not reproducible by me. At first sight it seems to happen randomly, once he had the crash while opening an NSOpenPanel and once during focusing an NSTextField and once during NSView switch in a parent view. If you have any idea which area I should look at it would be greatly appreciated! I'm completely lost here. App is compiled in XCode 3.2.1 with SDK 10.5 and targetted at 10.5 He send me these crashes: Crash 1 Process: NZBVortex [43622] Path: /Users/cero/Downloads/NZBVortex.app/Contents/MacOS/NZBVortex Identifier: com.NZBVortex.NZBVortex Version: 0.5.5 (0.5.5) Code Type: X86-64 (Native) Parent Process: launchd [97] Interval Since Last Report: 1951 sec Crashes Since Last Report: 1 Per-App Interval Since Last Report: 1858 sec Per-App Crashes Since Last Report: 1 Date/Time: 2010-03-23 23:43:49.671 +0100 OS Version: Mac OS X 10.5.8 (9L31a) Report Version: 6 Anonymous UUID: 98AB0386-590B-4E0D-B7AC-3F7AA4E7238E Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Crashed Thread: 0 Application Specific Information: objc[43622]: alt handlers in objc runtime are buggy! - Hide quoted text - Thread 0 Crashed: 0 libobjc.A.dylib 0x00007fff82baef6e _objc_fatal + 238 1 libobjc.A.dylib 0x00007fff82bb2ea4 objc_addExceptionHandler + 302 2 com.apple.CoreFoundation 0x00007fff842b1090 _CFDoExceptionOperation + 528 3 com.apple.AppKit 0x00007fff81f75e26 _NSAppKitLock + 81 4 com.apple.AppKit 0x00007fff81f80f8f -[NSView nextKeyView] + 56 5 com.apple.AppKit 0x00007fff81f81018 -[NSView _primitiveSetNextKeyView:] + 72 6 com.apple.AppKit 0x00007fff820732b1 -[NSView _recursiveSetDefaultKeyViewLoop] + 242 7 com.apple.AppKit 0x00007fff82073300 -[NSView _recursiveSetDefaultKeyViewLoop] + 321 8 com.apple.AppKit 0x00007fff82073300 -[NSView _recursiveSetDefaultKeyViewLoop] + 321 9 com.apple.AppKit 0x00007fff82073300 -[NSView _recursiveSetDefaultKeyViewLoop] + 321 10 com.apple.AppKit 0x00007fff82073300 -[NSView _recursiveSetDefaultKeyViewLoop] + 321 11 com.apple.AppKit 0x00007fff82072fc3 -[NSView _setDefaultKeyViewLoop] + 279 12 com.apple.AppKit 0x00007fff82072e70 -[NSWindow recalculateKeyViewLoop] + 36 13 com.apple.AppKit 0x00007fff821dd149 -[NSSavePanel(NSSavePanelRuntime) _loadPreviousModeAndLayout] + 39 14 com.apple.AppKit 0x00007fff821dcf9e -[NSSavePanel(NSSavePanelRuntime) runModalForDirectory:file:types:] + 71 15 com.NZBVortex.NZBVortex 0x000000010000b7ee -[MainWindowViewController openNZBFileButtonClick:] + 62 16 com.apple.AppKit 0x00007fff821c96bf -[NSToolbarButton sendAction:to:] + 77 17 com.apple.AppKit 0x00007fff821c8bb7 -[NSToolbarItemViewer mouseDown:] + 5362 18 com.apple.AppKit 0x00007fff82082783 -[NSWindow sendEvent:] + 5068 19 com.apple.AppKit 0x00007fff8204fd46 -[NSApplication sendEvent:] + 5089 20 com.apple.AppKit 0x00007fff81faa562 -[NSApplication run] + 497 21 com.apple.AppKit 0x00007fff81f772f0 NSApplicationMain + 373 22 com.NZBVortex.NZBVortex 0x0000000100012a69 main + 9 23 com.NZBVortex.NZBVortex 0x0000000100001a84 start + 52 Crash 2 Process: NZBVortex [43600] Path: /Users/cero/Downloads/NZBVortex.app/Contents/MacOS/NZBVortex Identifier: com.NZBVortex.NZBVortex Version: 0.5.5 (0.5.5) Code Type: X86-64 (Native) Parent Process: launchd [97] Interval Since Last Report: 727 sec Crashes Since Last Report: 1 Per-App Interval Since Last Report: 616 sec Per-App Crashes Since Last Report: 1 Date/Time: 2010-03-23 23:11:20.000 +0100 OS Version: Mac OS X 10.5.8 (9L31a) Report Version: 6 Anonymous UUID: 98AB0386-590B-4E0D-B7AC-3F7AA4E7238E Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Crashed Thread: 0 Application Specific Information: objc[43600]: alt handlers in objc runtime are buggy! Thread 0 Crashed: 0 libobjc.A.dylib 0x00007fff82baef6e _objc_fatal + 238 1 libobjc.A.dylib 0x00007fff82bb2ea4 objc_addExceptionHandler + 302 2 com.apple.CoreFoundation 0x00007fff842b1090 _CFDoExceptionOperation + 528 3 com.apple.AppKit 0x00007fff81f75e26 _NSAppKitLock + 81 4 com.apple.AppKit 0x00007fff81f80f8f -[NSView nextKeyView] + 56 5 com.apple.AppKit 0x00007fff81f81018 -[NSView _primitiveSetNextKeyView:] + 72 6 com.apple.AppKit 0x00007fff820732b1 -[NSView _recursiveSetDefaultKeyViewLoop] + 242 7 com.apple.AppKit 0x00007fff82156700 -[NSTabView _recursiveSetDefaultKeyViewLoop] + 119 8 com.apple.AppKit 0x00007fff82073300 -[NSView _recursiveSetDefaultKeyViewLoop] + 321 9 com.apple.AppKit 0x00007fff82073300 -[NSView _recursiveSetDefaultKeyViewLoop] + 321 10 com.apple.AppKit 0x00007fff82072fc3 -[NSView _setDefaultKeyViewLoop] + 279 11 com.apple.AppKit 0x00007fff82072e70 -[NSWindow recalculateKeyViewLoop] + 36 12 com.NZBVortex.NZBVortex 0x000000010000b527 -[MainWindowViewController showView:sender:] + 1639 13 com.NZBVortex.NZBVortex 0x000000010000ae6b -[MainWindowViewController preferencesSaveAlertDidEnd:returnCode:contextInfo:] + 91 14 com.apple.AppKit 0x00007fff82224291 -[NSAlert didEndAlert:returnCode:contextInfo:] + 107 15 com.apple.AppKit 0x00007fff82224197 -[NSAlert buttonPressed:] + 279 16 com.apple.AppKit 0x00007fff82085d46 -[NSApplication sendAction:to:from:] + 97 17 com.apple.AppKit 0x00007fff82085c7f -[NSControl sendAction:to:] + 97 18 com.apple.AppKit 0x00007fff820851b0 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1841 19 com.apple.AppKit 0x00007fff820849d6 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 611 20 com.apple.AppKit 0x00007fff8208422f -[NSControl mouseDown:] + 735 21 com.apple.AppKit 0x00007fff82082783 -[NSWindow sendEvent:] + 5068 22 com.apple.AppKit 0x00007fff8204fd46 -[NSApplication sendEvent:] + 5089 23 com.apple.AppKit 0x00007fff81faa562 -[NSApplication run] + 497 24 com.apple.AppKit 0x00007fff81f772f0 NSApplicationMain + 373 25 com.NZBVortex.NZBVortex 0x0000000100012a69 main + 9 26 com.NZBVortex.NZBVortex 0x0000000100001a84 start + 52 Crash 3 Process: NZBVortex [43520] Path: /Users/cero/Downloads/NZBVortex.app/Contents/MacOS/NZBVortex Identifier: com.NZBVortex.NZBVortex Version: 0.5.5 (0.5.5) Code Type: X86-64 (Native) Parent Process: launchd [97] Interval Since Last Report: 23487 sec Crashes Since Last Report: 2 Per-App Interval Since Last Report: 2025 sec Per-App Crashes Since Last Report: 1 Date/Time: 2010-03-23 22:59:05.484 +0100 OS Version: Mac OS X 10.5.8 (9L31a) Report Version: 6 Anonymous UUID: 98AB0386-590B-4E0D-B7AC-3F7AA4E7238E Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Crashed Thread: 0 Application Specific Information: objc[43520]: alt handlers in objc runtime are buggy! 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