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  • A Multi-Channel Contact Center Can Reduce Total Cost of Ownership

    - by Tom Floodeen
    In order to remain competitive in today’s market, CRM customers need to provide feature-rich superior call center experience to their customers across all communication channels while improving their service agent productivity. They also require their call center to be deeply integrated with their CRM system; and they need to implement all this quickly, seamlessly, and without breaking the bank. Oracle’s Siebel Customer Relationship Management (CRM) is the world’s leading application suite for automated customer-facing operations for Sales and Marketing and for managing all aspects of providing service to customers. Oracle’s Contact On Demand (COD) is a world-class carrier grade hosted multi-channel contact center solution that can be deployed in days without up-front capital expenditures or integration costs. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence. Customers gain from rapid and personalized sales and service, while organizations can dramatically reduce costs and increase revenues Oracle’s latest update of Siebel CRM now comes pre-integrated with Oracle’s Contact On Demand. This solution seamlessly runs fully-functional contact center provided by a single vendor, significantly reducing your total cost of ownership. This solution supports Siebel 7.8 and higher for Voice and Siebel 8.1 and higher for Voice and Siebel CRM Chat.  The impressive feature list of Oracle’s COD solution includes full-control CTI toolbar with Voice, Chat, and Click to Dial features.  It also includes context-sensitive screens, automated desktops, built-in IVR, Multidimensional routing, Supervisor and Quality monitoring, and Instant Provisioning. The solution also ships with Extensible Web Services interface for implementing more complex business processes. Click here to learn how to reduce complexity and total cost of ownership of your contact center. Contact Ann Singh at [email protected] for additional information.

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  • Clusterware 11gR2 &ndash; Setting up an Active/Passive failover configuration

    - by Gilles Haro
    Oracle provides many interesting ways to ensure High Availability. Dataguard configurations, RAC configurations or even both (as recommended for a Maximum Available Architecture - MAA) are the most frequently found. But when it comes to protecting a system with an Active/Passive architecture with failover capabilities, one often thinks to expensive third party cluster systems. Oracle Clusterware technology, which comes free with Oracle Database, is – in the knowing of most people - often linked to Oracle RAC and therefore, is rarely used to implement failover solutions. 11gR2 Clusterware – which is part of Oracle Grid Infrastructure - provides a comprehensive framework to setup automatic failover configurations. It is actually possible to make “failover-able'” and, therefore to protect, almost every kind of application (from xclock to the more complex Application Server) In the next couple of lines, I will try to present the different steps to achieve this goal : Have a fully operational 11gR2 database protected by automatic failover capabilities. I assume you are fluent in installing Oracle Database 11gR2, Oracle Grid Infrastructure 11gR2 on a Linux system and that ASM is not a problem for you (as I am using it as a shared storage). If not, please have a look at Oracle Documentation. As often, I made my tests using an Oracle VirtualBox environment. The scripts are tested and functional. Unfortunately, there can always be a typo or a mistake. This blog entry is not a course around the Clusterware Framework. I just hope it will let you see how powerful it is and that it will give you the whilst to go further with it…   Prerequisite 2 Linux boxes (OELCluster01 and OELCluster02) at the same OS level. I used OEL 5 Update 5 with Enterprise Kernel. Shared Storage (SAN). On my VirtualBox system, I used Openfiler to simulate the SAN Oracle 11gR2 Database (11.2.0.1) Oracle 11gR2 Grid Infrastructure (11.2.0.1)   Step 1 – Install the software Using asmlib, create 3 ASM disks (ASM_CRS, ASM_DTA and ASM_FRA) Install Grid Infrastructure for a cluster (OELCluster01 and OELCluster02 are the 2 nodes of the cluster) Use ASM_CRS to store Voting Disk and OCR. Use SCAN. Install Oracle Database Standalone binaries on both nodes. Use asmca to check/mount the disk groups on 2 nodes Use dbca to create and configure a database on the primary node Let’s name it DB11G. Copy the pfile, password file to the second node. Create adump directoty on the second node.   Step 2 - Setup the resource to be protected After its creation with dbca, the database is automatically protected by the Oracle Restart technology available with Grid Infrastructure. Consequently, it restarts automatically (if possible) after a crash (ex: kill –9 smon). A database resource has been created for that in the Cluster Registry. We can observe this with the command : crsctl status resource that shows and ora.dba11g.db entry. Let’s save the definition of this resource, for future use : mkdir –p /crs/11.2.0/HA_scripts chown oracle:oinstall /crs/11.2.0/HA_scripts crsctl status resource ora.db11g.db -p > /crs/11.2.0/HA_scripts/myResource.txt Although very interesting, Oracle Restart is not cluster aware and cannot restart the database on any other node of the cluster. So, let’s remove it from the OCR definitions, we don’t need it ! srvctl stop database -d DB11G srvctl remove database -d DB11G Instead of it, we need to create a new resource of a more general type : cluster_resource. Here are the steps to achieve this : Create an action script :  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh #!/bin/bash export ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 export ORACLE_SID=DB11G case $1 in 'start')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   startup EOF   RET=0   ;; 'stop')   $ORACLE_HOME/bin/sqlplus /nolog <<EOF   connect / as sysdba   shutdown immediate EOF   RET=0   ;; 'check')    ok=`ps -ef | grep smon | grep $ORACLE_SID | wc -l`    if [ $ok = 0 ]; then      RET=1    else      RET=0    fi    ;; '*')      RET=0   ;; esac if [ $RET -eq 0 ]; then    exit 0 else    exit 1 fi   This script must provide, at least, methods to start, stop and check the database. It is self-explaining and contains nothing special. Just be aware that it is run as Oracle user (because of the ACL property – see later) and needs to know about the environment. It also needs to be present on every node of the cluster. chmod +x /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh scp  /crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh   oracle@OELCluster02:/crs/11.2.0/HA_scripts Create a new resource file, based on the information we got from previous  myResource.txt . Name it myNewResource.txt. myResource.txt  is shown below. As we can see, it defines an ora.database.type resource, named ora.db11g.db. A lot of properties are related to this type of resource and do not need to be used for a cluster_resource. NAME=ora.db11g.db TYPE=ora.database.type ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_FAILURE_TEMPLATE= ACTION_SCRIPT= ACTIVE_PLACEMENT=1 AGENT_FILENAME=%CRS_HOME%/bin/oraagent%CRS_EXE_SUFFIX% AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=1 CHECK_TIMEOUT=600 CLUSTER_DATABASE=false DB_UNIQUE_NAME=DB11G DEFAULT_TEMPLATE=PROPERTY(RESOURCE_CLASS=database) PROPERTY(DB_UNIQUE_NAME= CONCAT(PARSE(%NAME%, ., 2), %USR_ORA_DOMAIN%, .)) ELEMENT(INSTANCE_NAME= %GEN_USR_ORA_INST_NAME%) DEGREE=1 DESCRIPTION=Oracle Database resource ENABLED=1 FAILOVER_DELAY=0 FAILURE_INTERVAL=60 FAILURE_THRESHOLD=1 GEN_AUDIT_FILE_DEST=/oracle/admin/DB11G/adump GEN_USR_ORA_INST_NAME= GEN_USR_ORA_INST_NAME@SERVERNAME(oelcluster01)=DB11G HOSTING_MEMBERS= INSTANCE_FAILOVER=0 LOAD=1 LOGGING_LEVEL=1 MANAGEMENT_POLICY=AUTOMATIC NLS_LANG= NOT_RESTARTING_TEMPLATE= OFFLINE_CHECK_INTERVAL=0 ORACLE_HOME=/oracle/product/11.2.0/dbhome_1 PLACEMENT=restricted PROFILE_CHANGE_TEMPLATE= RESTART_ATTEMPTS=2 ROLE=PRIMARY SCRIPT_TIMEOUT=60 SERVER_POOLS=ora.DB11G SPFILE=+DTA/DB11G/spfileDB11G.ora START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STATE_CHANGE_TEMPLATE= STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h USR_ORA_DB_NAME=DB11G USR_ORA_DOMAIN=haroland USR_ORA_ENV= USR_ORA_FLAGS= USR_ORA_INST_NAME=DB11G USR_ORA_OPEN_MODE=open USR_ORA_OPI=false USR_ORA_STOP_MODE=immediate VERSION=11.2.0.1.0 I removed database type related entries from myResource.txt and modified some other to produce the following myNewResource.txt. Notice the NAME property that should not have the ora. prefix Notice the TYPE property that is not ora.database.type but cluster_resource. Notice the definition of ACTION_SCRIPT. Notice the HOSTING_MEMBERS that enumerates the members of the cluster (as returned by the olsnodes command). NAME=DB11G.db TYPE=cluster_resource DESCRIPTION=Oracle Database resource ACL=owner:oracle:rwx,pgrp:oinstall:rwx,other::r-- ACTION_SCRIPT=/crs/11.2.0/HA_scripts/my_ActivePassive_Cluster.sh PLACEMENT=restricted ACTIVE_PLACEMENT=0 AUTO_START=restore CARDINALITY=1 CHECK_INTERVAL=10 DEGREE=1 ENABLED=1 HOSTING_MEMBERS=oelcluster01 oelcluster02 LOGGING_LEVEL=1 RESTART_ATTEMPTS=1 START_DEPENDENCIES=hard(ora.DTA.dg,ora.FRA.dg) weak(type:ora.listener.type,uniform:ora.ons,uniform:ora.eons) pullup(ora.DTA.dg,ora.FRA.dg) START_TIMEOUT=600 STOP_DEPENDENCIES=hard(intermediate:ora.asm,shutdown:ora.DTA.dg,shutdown:ora.FRA.dg) STOP_TIMEOUT=600 UPTIME_THRESHOLD=1h Register the resource. Take care of the resource type. It needs to be a cluster_resource and not a ora.database.type resource (Oracle recommendation) .   crsctl add resource DB11G.db  -type cluster_resource -file /crs/11.2.0/HA_scripts/myNewResource.txt Step 3 - Start the resource crsctl start resource DB11G.db This command launches the ACTION_SCRIPT with a start and a check parameter on the primary node of the cluster. Step 4 - Test this We will test the setup using 2 methods. crsctl relocate resource DB11G.db This command calls the ACTION_SCRIPT  (on the two nodes)  to stop the database on the active node and start it on the other node. Once done, we can revert back to the original node, but, this time we can use a more “MS$ like” method :Turn off the server on which the database is running. After short delay, you should observe that the database is relocated on node 1. Conclusion Once the software installed and the standalone database created (which is a rather common and usual task), the steps to reach the objective are quite easy : Create an executable action script on every node of the cluster. Create a resource file. Create/Register the resource with OCR using the resource file. Start the resource. This solution is a very interesting alternative to licensable third party solutions.   References Clusterware 11gR2 documentation Oracle Clusterware Resource Reference   Gilles Haro Technical Expert - Core Technology, Oracle Consulting   

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  • Kent .Net/SqlServer User Group – Upcoming events

    - by Dave Ballantyne
    At the Kent user group we have two upcoming events.  Both are to be held at F-Keys Training suite http://f-keys.co.uk/ in Rochester, Kent. If you haven’t attended before please note the location here. 14-June Is your code S.O.L.I.D ? Nathan Gloyn Everybody keeps on about SOLID principles but what are they? and why should you care? This session is an introduction to SOLID and I'll aim to walk through each principle telling you about that principle and then show how a code base can be refactored using the principles to make your life easier, Come the end of the session you should have a basic understanding of the principle, why to use it and how using it can improve your code. Building composite applications with OpenRasta 3 Sebastien Lambla A wave of change is coming to Web development on .NET. Packaging technologies are bringing dependency management to .NET for the first time, streamlining development workflow and creating new possibilities for deployment and administration. The sky's the limit, and in this session we'll explore how open frameworks can help us leverage composition for the web. Register here for this event http://www.eventbrite.com/event/1643797643 05-July Tony Rogerson Achieving a throughput of 1.5Terabytes or over 92,000 8Kbyte of 100% random reads per second on kit costing less that 2.5K, and of course what to do with it! The session will focus on commodity kit and how it can be used within business to provide massive performance benefits at little cost. End to End Report Creation and Management using SQL Server Reporting Services  Chris Testa-O'NeillThis session will walk through the authoring, management and delivery of reports with a focus on the new features of Reporting Services 2008 R2. At the end of this session you will understand how to create a report in the new report designer. Be aware of the Report management options available and the delivery mechanisms that can be used to deliver reports. Register here for this event http://www.eventbrite.com/event/1643805667 Hope to see you at one or other ( or even both if you are that way inclined).

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  • EM12c Release 4: Database as a Service Enhancements

    - by Adeesh Fulay
    Oracle Enterprise Manager 12.1.0.4 (or simply put EM12c R4) is the latest update to the product. As previous versions, this release provides tons of enhancements and bug fixes, attributing to improved stability and quality. One of the areas that is most exciting and has seen tremendous growth in the last few years is that of Database as a Service. EM12c R4 provides a significant update to Database as a Service. The key themes are: Comprehensive Database Service Catalog (includes single instance, RAC, and Data Guard) Additional Storage Options for Snap Clone (includes support for Database feature CloneDB) Improved Rapid Start Kits Extensible Metering and Chargeback Miscellaneous Enhancements 1. Comprehensive Database Service Catalog Before we get deep into implementation of a service catalog, lets first understand what it is and what benefits it provides. Per ITIL, a service catalog is an exhaustive list of IT services that an organization provides or offers to its employees or customers. Service catalogs have been widely popular in the space of cloud computing, primarily as the medium to provide standardized and pre-approved service definitions. There is already some good collateral out there that talks about Oracle database service catalogs. The two whitepapers i recommend reading are: Service Catalogs: Defining Standardized Database Service High Availability Best Practices for Database Consolidation: The Foundation for Database as a Service [Oracle MAA] EM12c comes with an out-of-the-box service catalog and self service portal since release 1. For the customers, it provides the following benefits: Present a collection of standardized database service definitions, Define standardized pools of hardware and software for provisioning, Role based access to cater to different class of users, Automated procedures to provision the predefined database definitions, Setup chargeback plans based on service tiers and database configuration sizes, etc Starting Release 4, the scope of services offered via the service catalog has been expanded to include databases with varying levels of availability - Single Instance (SI) or Real Application Clusters (RAC) databases with multiple data guard based standby databases. Some salient points of the data guard integration: Standby pools can now be defined across different datacenters or within the same datacenter as the primary (this helps in modelling the concept of near and far DR sites) The standby databases can be single instance, RAC, or RAC One Node databases Multiple standby databases can be provisioned, where the maximum limit is determined by the version of database software The standby databases can be in either mount or read only (requires active data guard option) mode All database versions 10g to 12c supported (as certified with EM 12c) All 3 protection modes can be used - Maximum availability, performance, security Log apply can be set to sync or async along with the required apply lag The different service levels or service tiers are popularly represented using metals - Platinum, Gold, Silver, Bronze, and so on. The Oracle MAA whitepaper (referenced above) calls out the various service tiers as defined by Oracle's best practices, but customers can choose any logical combinations from the table below:  Primary  Standby [1 or more]  EM 12cR4  SI  -  SI  SI  RAC -  RAC SI  RAC RAC  RON -  RON RON where RON = RAC One Node is supported via custom post-scripts in the service template A sample service catalog would look like the image below. Here we have defined 4 service levels, which have been deployed across 2 data centers, and have 3 standardized sizes. Again, it is important to note that this is just an example to get the creative juices flowing. I imagine each customer would come up with their own catalog based on the application requirements, their RTO/RPO goals, and the product licenses they own. In the screenwatch titled 'Build Service Catalog using EM12c DBaaS', I walk through the complete steps required to setup this sample service catalog in EM12c. 2. Additional Storage Options for Snap Clone In my previous blog posts, i have described the snap clone feature in detail. Essentially, it provides a storage agnostic, self service, rapid, and space efficient approach to solving your data cloning problems. The net benefit is that you get incredible amounts of storage savings (on average 90%) all while cloning databases in a matter of minutes. Space and Time, two things enterprises would love to save on. This feature has been designed with the goal of providing data cloning capabilities while protecting your existing investments in server, storage, and software. With this in mind, we have pursued with the dual solution approach of Hardware and Software. In the hardware approach, we connect directly to your storage appliances and perform all low level actions required to rapidly clone your databases. While in the software approach, we use an intermediate software layer to talk to any storage vendor or any storage configuration to perform the same low level actions. Thus delivering the benefits of database thin cloning, without requiring you to drastically changing the infrastructure or IT's operating style. In release 4, we expand the scope of options supported by snap clone with the addition of database CloneDB. While CloneDB is not a new feature, it was first introduced in 11.2.0.2 patchset, it has over the years become more stable and mature. CloneDB leverages a combination of Direct NFS (or dNFS) feature of the database, RMAN image copies, sparse files, and copy-on-write technology to create thin clones of databases from existing backups in a matter of minutes. It essentially has all the traits that we want to present to our customers via the snap clone feature. For more information on cloneDB, i highly recommend reading the following sources: Blog by Tim Hall: Direct NFS (DNFS) CloneDB in Oracle Database 11g Release 2 Oracle OpenWorld Presentation by Cern: Efficient Database Cloning using Direct NFS and CloneDB The advantages of the new CloneDB integration with EM12c Snap Clone are: Space and time savings Ease of setup - no additional software is required other than the Oracle database binary Works on all platforms Reduce the dependence on storage administrators Cloning process fully orchestrated by EM12c, and delivered to developers/DBAs/QA Testers via the self service portal Uses dNFS to delivers better performance, availability, and scalability over kernel NFS Complete lifecycle of the clones managed by EM12c - performance, configuration, etc 3. Improved Rapid Start Kits DBaaS deployments tend to be complex and its setup requires a series of steps. These steps are typically performed across different users and different UIs. The Rapid Start Kit provides a single command solution to setup Database as a Service (DBaaS) and Pluggable Database as a Service (PDBaaS). One command creates all the Cloud artifacts like Roles, Administrators, Credentials, Database Profiles, PaaS Infrastructure Zone, Database Pools and Service Templates. Once the Rapid Start Kit has been successfully executed, requests can be made to provision databases and PDBs from the self service portal. Rapid start kit can create complex topologies involving multiple zones, pools and service templates. It also supports standby databases and use of RMAN image backups. The Rapid Start Kit in reality is a simple emcli script which takes a bunch of xml files as input and executes the complete automation in a matter of seconds. On a full rack Exadata, it took only 40 seconds to setup PDBaaS end-to-end. This kit works for both Oracle's engineered systems like Exadata, SuperCluster, etc and also on commodity hardware. One can draw parallel to the Exadata One Command script, which again takes a bunch of inputs from the administrators and then runs a simple script that configures everything from network to provisioning the DB software. Steps to use the kit: The kit can be found under the SSA plug-in directory on the OMS: EM_BASE/oracle/MW/plugins/oracle.sysman.ssa.oms.plugin_12.1.0.8.0/dbaas/setup It can be run from this default location or from any server which has emcli client installed For most scenarios, you would use the script dbaas/setup/database_cloud_setup.py For Exadata, special integration is provided to reduce the number of inputs even further. The script to use for this scenario would be dbaas/setup/exadata_cloud_setup.py The database_cloud_setup.py script takes two inputs: Cloud boundary xml: This file defines the cloud topology in terms of the zones and pools along with host names, oracle home locations or container database names that would be used as infrastructure for provisioning database services. This file is optional in case of Exadata, as the boundary is well know via the Exadata system target available in EM. Input xml: This file captures inputs for users, roles, profiles, service templates, etc. Essentially, all inputs required to define the DB services and other settings of the self service portal. Once all the xml files have been prepared, invoke the script as follows for PDBaaS: emcli @database_cloud_setup.py -pdbaas -cloud_boundary=/tmp/my_boundary.xml -cloud_input=/tmp/pdb_inputs.xml          The script will prompt for passwords a few times for key users like sysman, cloud admin, SSA admin, etc. Once complete, you can simply log into EM as the self service user and request for databases from the portal. More information available in the Rapid Start Kit chapter in Cloud Administration Guide.  4. Extensible Metering and Chargeback  Last but not the least, Metering and Chargeback in release 4 has been made extensible in all possible regards. The new extensibility features allow customer, partners, system integrators, etc to : Extend chargeback to any target type managed in EM Promote any metric in EM as a chargeback entity Extend list of charge items via metric or configuration extensions Model abstract entities like no. of backup requests, job executions, support requests, etc  A slew of emcli verbs have also been added that allows administrators to create, edit, delete, import/export charge plans, and assign cost centers all via the command line. More information available in the Chargeback API chapter in Cloud Administration Guide. 5. Miscellaneous Enhancements There are other miscellaneous, yet important, enhancements that are worth a mention. These mostly have been asked by customers like you. These are: Custom naming of DB Services Self service users can provide custom names for DB SID, DB service, schemas, and tablespaces Every custom name is validated for uniqueness in EM 'Create like' of Service Templates Now creating variants of a service template is only a click away. This would be vital when you publish service templates to represent different database sizes or service levels. Profile viewer View the details of a profile like datafile, control files, snapshot ids, export/import files, etc prior to its selection in the service template Cleanup automation - for failed and successful requests Single emcli command to cleanup all remnant artifacts of a failed request Cleanup can be performed on a per request bases or by the entire pool As an extension, you can also delete successful requests Improved delete user workflow Allows administrators to reassign cloud resources to another user or delete all of them Support for multiple tablespaces for schema as a service In addition to multiple schemas, user can also specify multiple tablespaces per request I hope this was a good introduction to the new Database as a Service enhancements in EM12c R4. I encourage you to explore many of these new and existing features and give us feedback. Good luck! References: Cloud Management Page on OTN Cloud Administration Guide [Documentation] -- Adeesh Fulay (@adeeshf)

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  • Exadata X3 In-Memory Database Machine: To be or not to be

    - by Luis Moreno Campos
    Since Larry Ellison announced Oracle Exadata X3 as the new generation of the Database Machine, he established the product in the In-Memory Database arena. And that annoyed some people. We all know that In-Memory Databases are the ones that *only* execute in memory and use the other layers of storage for persistency (mainly disk). Oracle database has always been a technology that uses memory as a caching mechanism and that hasn't change nor it will change with Oracle Database 12c. So this is the central point of fuss when it comes to announcing an Engineered Systems as In-Memory Database, when in fact it still runs Oracle Database, not vanilla but still the same product. Let me tell you purist people out there: when you find no new ground breaking point to get all excited about you decide to bash it, and go against its claims. It's not like a car manufacturer that launches a mini-van in the market and calls it a Sports Car, we are talking about a fundamental change in the ILM stack: level 2 of caching is now self sufficient. It's not DRAM? Who cares, still let's you put in flash amounts of data not done up until now, so I guess Oracle can name it whatever Larry wants because in the end it's something never done before. Now let's imagine that you hop on the pure In-Memory Database bandwagon. You would be stuck with a database technology that lags behind the Oracle Database hundreds of light years in man/hours innovations and features. Do you really want to travel back in time? Remember, the first rule about time travelling is that "Security is not Guaranteed". Your choice. LMC

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  • Today's Links (6/22/2011)

    - by Bob Rhubart
    Presentations from the 4th International SOA Symposium + 3rd International Cloud Symposium Presentations from Thomas Erl, Anne Thomas Manes, Glauco Castro, Dr. Manas Deb, Juergen Kress, Paulo Mota, and many others. Experiencing the New Social Enterprise | Kellsey Ruppell Ruppell shares "some key points and takeaways from some of the keynotes yesterday at the Enterprise 2.0 Conference." Search-and-Rescue Technology Inspired by the Titanic | CIO.gov A look at the technology behind the US Coast Guard's Automated Mutual Assistance Vessel Rescue system. “He who does not understand history…" | The Open Group Blog "It’s down to us (IT folks and Enterprise Architects) to learn from history, to use methodologies intelligently, find ways to minimize the risk and get business buy-in". Observations in Migrating from JavaFX Script to JavaFX 2.0 | Jim Connors Connors' article "reflects on some of the observations encountered while porting source code over from JavaFX Script to the new JavaFX API paradigm." FY12 Partner Kickoff – Are you Ready? | Judson Althoff Blog What does Oracle have up its sleeve for FY12? Oracle executives reveal all in a live interactive event, June 28/29. Webcast: Walking the Talk: Oracle’s Use of Oracle VM for IaaS Event Date: 06/28/2011 9:00am PT / Noon ET. Speakers: Don Nalezyty (Dir. Enterprise Architecture, Oracle Global IT) and Adam Hawley (Senior Director, Virtualization, Product Management, Oracle).

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  • Trouble with touch events on iPhone

    - by MrDatabase
    I'm making a simple 2D game for iPhone. Think of the game as a ball on the screen that goes up while the user is touching the screen and falls down when the user stops touching the screen. The ball starts moving up in touchesBegan:withEvent and starts moving down in touchesEnded:withEvent. This works fine almost all the time. However on occasion the ball will keep moving up after the user stops touching... or the ball will keep moving down while the user is touching. Why is this happening? Just fyi the ball is drawn on a UIWindow. The taps are handled by a UIImageview subclass that's clearColor and takes up the entire screen. This "touchLayer" is also moved to the front of the window in the game loop. Any idea why this control scheme occasionally fails? Perhaps the touch events just aren't firing? Or they're fired out of order? Cheers!

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  • Why CFOs Should Care About Big Data

    - by jmorourke
    The topic of “big data” clearly has reached a tipping point in 2012.  With plenty of coverage over the past few years in the IT press, we are now starting to see the topic of “big data” covered in mainstream business press, including a cover story in the October 2012 issue of the Harvard Business Review.  To help customers understand the challenges of managing “big data” as well as the opportunities that can be created by leveraging “big data”, Oracle has recently run and published the results of a customer survey, as well as white papers and articles on this topic.  Most recently, we commissioned a white paper titled “Mastering Big Data: CFO Strategies to Transform Insight into Opportunity”. The premise here is that “big data” is not just a topic that CIOs should pay attention to, but one that CFOs should understand and take advantage of as well.  Clearly, whoever masters the art and science of big data will be positioned for competitive advantage in their industries or markets.  That’s why smart CFOs are taking control of big data and business analytics projects, not just to uncover new ways to drive growth in a slowing global economy, but also to be a catalyst for change in the enterprise.  With an increasing number of CFOs now responsible for overseeing IT investments and providing strategic insight to the board, CFOs will be increasingly called upon to take a leadership role in assessing the value of “big data” initiatives, building on their traditional skills in reporting and helping managers analyze data to support decision making. Here’s a link to the white paper referenced above, which is posted on the Oracle C-Central/CFO web site, as well as some other resources that can help CFOs master the topic of “big data”: White Paper “Mastering Big Data:  CFO Strategies to Transform Insight into Opportunity CFO Market Watch article:  “Does Big Data Affect the CFO?” Oracle Survey Report:  “From Overload to Impact – An Industry Scorecard on Big Data Industry Challenges” Upcoming Big Data Webcast with Andrew McAfee Here’s a general link to Oracle C-Central/CFO in case you want to start there: www.oracle.com/c-central/cfo Feel free to contact me if you have any questions or need additional information:  [email protected]

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  • Intelligent Conflict Detection and Resolution

    - by Doug Reid
    0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Conflict Detection and Resolution in Oracle GoldenGate11gR2 has gone through a significant overhaul. The improvements that have been made to this area are substantial and will make it easier for customers to implement complex, heterogeneous GoldenGate configurations. GoldenGate has provided methods for conflict detection and resolution for a number of past releases, but at Oracle we have the opportunity to take advantage of some of the great ideas in this area. Oracle has had feature rich conflict detection and resolution framework in other products, which has been implemented in Oracle GoldenGate 11gR2. These improvements are geared toward helping customers more easily implement advanced configurations that require conflict detection and resolution by providing a robust framework for conflict detection for all DML statements and resolution via pre-built methods, all with less code and simpler syntax than in prior releases. Conflict Detection and Resolution in Oracle GoldenGate 11gR2 is available for our supported heterogeneous platforms, which includes Oracle Database, MySQL, Sybase ASE, SQL Server, and DB2 Linux, Unix, Windows, z/OS, plus DB2 on i Series, which is newly supported in this release. Additional information on the Conflict Detection and Resolution capabilities can be found in our documentation. 

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  • Deloitte 2013 Global Contact Center Survey

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 "77% of contact centers expect to maintain or grow in size in the next 12-24 months." This is one of the findings of Deloitte's 2013 Global Contact Center Survey in which there are plenty of great business opportunities for all smart CX consultants and integrators using Oracle Service solutions. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Using Behavior Trees and Events together

    - by weichsem
    I am beginning to work with behavior trees and am unsure how events should be handled within the tree. Lets say we have a space game where the player is dogfighting with a handful of other ships, some friendly some not. The player destroys a ship and the rest of the hostile ships should then start to retreat. How was should the shipWasDestroyed event effect the other ship's behavior trees so that they start running the retreat behavior? One way I could think of doing this is have all the conditions I care about be high level nodes that effectively state change the ship. This would mean I'd have to check all of these state change conditions on every frame the behavior tree was run, even if they are very rare occurrences. I'd prefer not doing this for performance and complexity reasons. From looking at the Halo papers on behavior trees it seems that they handled this by dynamically placing nodes into the tree when the event occurred. It seems like calculating where the new node should go could be problematic depending on the current state of the running behavior. How is this normally handled?

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  • Access functions from user control without events?

    - by BornToCode
    I have an application made with usercontrols and a function on main form that removes the previous user controls and shows the desired usercontrol centered and tweaked: public void DisplayControl(UserControl uControl) I find it much easier to make this function static or access this function by reference from the user control, like this: MainForm mainform_functions = (MainForm)Parent; mainform_functions.DisplayControl(uc_a); You probably think it's a sin to access a function in mainform, from the usercontrol, however, raising an event seems much more complex in such case - I'll give a simple example - let's say I raise an event from usercontrol_A to show usercontrol_B on mainform, so I write this: uc_a.show_uc_b+= (s,e) => { usercontrol_B uc_b = new usercontrol_B(); DisplayControl(uc_b); }; Now what if I want usercontrol_B to also have an event to show usercontrol_C? now it would look like this: uc_a.show_uc_b+= (s,e) => { usercontrol_B uc_b = new usercontrol_B(); DisplayControl(uc_b); uc_b.show_uc_c += (s2,e2) => {usercontrol_C uc_c = new usercontrol_C(); DisplayControl(uc_c);} }; THIS LOOKS AWFUL! The code is much simpler and readable when you actually access the function from the usercontrol itself, therefore I came to the conclusion that in such case it's not so terrible if I break the rules and not use events for such general function, I also think that a readable usercontrol that you need to make small adjustments for another app is preferable than a 100% 'generic' one which makes my code look like a pile of mud. What is your opinion? Am I mistaken?

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  • Great tools to demonstrate and showcase the ODA appliance

    - by user12842161
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 1. Introduction to the Oracle Database Appliance Video http://www.youtube.com/watch?v=DU0hCO_-q-8 2. Oracle Database Appliance Configurator (run in standalone mode on your PC for mode) http://www.oracle.com/technetwork/server-storage/database-appliance/oracle-database-appliance-manager-1352946.zip 3. Oracle Database Appliance 3D Demo http://oracle.com.edgesuite.net/producttours/3d/databaseappliance/

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  • Plan for your OpenWorld experience

    - by jeffrey.waterman
    Here is a partial list of the events which will take place at Oracle OpenWorld 2012, please take time out of your conference activities to get to these important, and informative, events: Attend the Sessions: General Session: Public Sector Wednesday, 3 October 10:15 a.m. – 11:15 a.m. Westin San Francisco Market Street – Metropolitan III Oracle Exadata, Oracle Exalogic, Oracle Exalytics, and Big Data Solutions in the Public Sector Wednesday, 3 October 11:45 a.m. – 12:45 p.m. Westin San Francisco Market Street – City Room Best Practices in the Use of Middleware for Information Sharing Across Agencies Wednesday, 3 October 1:15 p.m. – 2:15 p.m. Westin San Francisco Market Street – City Room Upgrading PeopleSoft Applications in the Public Sector Wednesday, 3 October 1:15 p.m. – 2:15 p.m. Westin San Francisco Market Street – Franciscan I Shared Services in Public Sector Organizations Wednesday, 3 October 3:30 p.m. – 4:30 p.m. Westin San Francisco Market Street – City Room Achieving Agility Through Closed-Loop Oracle Policy Automation Wednesday, 3 October 5:00 p.m. – 6:00 p.m. Westin San Francisco Market Street – Franciscan I The Value of Oracle E-Business Suite in the Public Sector Wednesday, 3 October 5:00 p.m. – 6:00 p.m. Westin San Francisco Market Street – City Ballroom Public Sector Reception Monday, 1 October 6:30pm – 9:30 pm Jillian’s, 101 Fourth Street

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  • Vaadin Calendar events not shown if overnight [migrated]

    - by B_B
    In my vaadin project there is the possibility to create events that are shown by the calendar. It does works, except when the event is overnight, let's say the night from 23th to 24th, and the calendar shows as only day the 24th. In this case the part of the event that belongs to the 24th is supposed to be shown, but it is not. When I switch to weekly view, the event is shown properly. Here is the function where I get the data and use a container for the calendar: /* Fill Calendar from database */ void updateData() { final BeanItemContainer<TypeReservationEvent> container = new BeanItemContainer<TypeReservationEvent>(TypeReservationEvent.class); Map<String, Object> parameters = new HashMap<String, Object>(); parameters.put("roomParent",chosenRoom); String query = "SELECT DISTINCT res FROM EntityReservation res, EntityRoom r, EntityTable rt WHERE res.tableId = rt.id " + "AND rt.roomParent =:roomParent"; reservationList = facade.list(query, parameters); for(EntityReservation rt : reservationList) { container.addBean(new TypeReservationEvent(rt)); } container.sort(new Object[]{"start"}, new boolean[]{true}); cal.setContainerDataSource(container, "caption", "description", "start", "end", "styleName"); // Force calendar to refresh if(selectCalViewType.getValue() == chooseWeeklyView) { setViewType(calViewType.DAILY); setViewType(calViewType.WEEKLY); } else if (selectCalViewType.getValue() == chooseDailyView) { setViewType(calViewType.WEEKLY); setViewType(calViewType.DAILY); } } TIA

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  • Enablement 2.0 Get Specialized!

    - by mseika
    Enablement 2.0 Get Specialized! Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates.  Oracle Fusion Customer Relationship Management 11g Sales Essentials Exam (1Z0-456) – now in Production! All Beta exam participants will receive their exam scores as of September 24, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Human Resources Essentials Exam (1Z0-584) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Talent Management Essentials Exam (1Z0-585) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012.  Contact UsPlease direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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  • Enablement 2.0 Get Specialized!

    - by mseika
    Enablement 2.0 Get Specialized! Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates.  Oracle Fusion Customer Relationship Management 11g Sales Essentials Exam (1Z0-456) – now in Production! All Beta exam participants will receive their exam scores as of September 24, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Human Resources Essentials Exam (1Z0-584) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Talent Management Essentials Exam (1Z0-585) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012.  Contact UsPlease direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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  • Join me at OpenWorld 2012

    - by Michael Palmeter (Exalogic PM)
    For those of you that will be coming out to Oracle OpenWorld 2012 next ween in San Francisco, I encourage you to take a few minutes on Monday afternoon to come to my session on Oracle Exalogic. Click here for more info: CON9416 - Oracle Exalogic 2.0: Ready-to-Deploy, Mission-Critical Private Cloud My session is one of the first on Oracle Exalogic (one of the privileges of running Product Management for the product) and with that in mind it is going to be something of an introduction and overview.  The material I will present is tailored for C-level customers that are interested in the product but haven't really been exposed to it in any detail.  This is essentially the same sort of presentation I give to customers that visit Oracle HQ, and it provides context for all of the other excellent sessions that follow. During this session I will talk about: The macro-trends in the industry that are driving Exalogic strategy - IT-as-a-Service and infrastructure convergence The first two years of market success with Exalogic - who's bought it, why, and what their results have been Exalogic key features and differentiation - why it's the best possible platform for Oracle business applications and middleware How Exalogic performs, and why it is the hands-down performance champion of Enterprise cloud platforms If you haven't signed up yet, please do.  I'd love to see you there.

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  • Join Us!! Live Webinar: Using UPK for Testing

    - by Di Seghposs
    Create Manual Test Scripts 50% Faster with Oracle User Productivity Kit  Thursday, March 29, 2012 11:00 am – 12:00 pm ET Click here to register now for this informative webinar. Oracle UPK enhances the testing phase of the implementation lifecycle by reducing test plan creation time, improving accuracy, and providing the foundation for reusable training documentation, application simulations, and end-user performance support—all critical assets to support an enterprise application implementation. With Oracle UPK: Reduce manual test plan development time - Accelerate the testing cycle by significantly reducing the time required to create the test plan. Improve test plan accuracy - Capture test steps automatically using Oracle UPK and import those steps directly to any of these testing suites eliminating many of the errors that occur when writing manual tests. Create the foundation for reusable assets - Recorded simulations can be used for other lifecycle phases of the project, such as knowledge transfer for training and support. With its integration to Oracle Application Testing Suite, IBM Rational, and HP Quality Center, Oracle UPK allows you to deploy high-quality applications quickly and effectively by providing a consistent, repeatable process for gathering requirements, planning and scheduling tests, analyzing results, and managing  issues. Join this live webinar and learn how to decrease your time to deployment and enhance your testing plans today! 

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  • Get the Latest Security Inside Out Newsletter, October Edition

    - by Troy Kitch
    The latest October edition of the Security Inside Out newsletter is now available and covers the following important security news: Securing Oracle Database 12c: A Technical Primer The new multitenant architecture of Oracle Database 12c calls for adopting an updated approach to database security. In response, Oracle security experts have written a new book that is expected to become a key resource for database administrators. Find out how to get a complimentary copy.  Read More HIPAA Omnibus Rule Is in Effect: Are You Ready? On September 23, 2013, the HIPAA Omnibus Rule went into full effect. To help Oracle’s healthcare customers ready their organizations for the new requirements, law firm Ballard Spahr LLP and the Oracle Security team hosted a webcast titled “Addressing the Final HIPAA Omnibus Rule and Securing Protected Health Information.” Find out three key changes affecting Oracle customers.  Read More The Internet of Things: A New Identity Management Paradigm By 2020, it’s predicted there will be 50 billion devices wirelessly connected to the internet, from consumer products to highly complex industrial and manufacturing equipment and processes. Find out the key challenges of protecting identity and data for the new paradigm called the Internet of Things.  Read More

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  • ADF Hands on Training &ndash; Prerequisites for 22nd March 2011

    - by Grant Ronald
    For those of you coming to the ADF Hands on training on the 22nd March in London, there was a link to the prerequisites.  Unfortunately, in a reshuffle of content on OTN, this page was removed.  So, over the next day or so I’m hoping to the pull together the relevant information into this blog post.  So keep checking back! Firstly, you need to being your laptop with you to do the hands on exercises.  No laptop, no hands on. Recommended 2GB RAM running Microsoft Windows XP SP2, 2003 Server SP2, Vista (32 bit only), Windows 7 or Linux or Mac 2GHz Processor (less will be acceptable but slower) Mozilla Firefox 2.0 or higher, Internet Explorer 7 or higher, Safari 3.0 and higher, Google Chrome 1.0 or higher Winzip or other extracting software Adobe Acrobat reader Flash (if you want to see dynamic graphs in your application) As for software, you will need have installed JDeveloper 11g.  The hands on instructions are based on 11.1.1.2 (or is it 11.1.1.3)! anyway, either of those or 11.1.1.4 would be required. You also need an Oracle database on your machine and access to the HR schema (which should be unlocked).  Don’t expect to have access to a network and VPN to a database. A simple test, unplug your laptop from your corporate network, run up JDev  and select File –> New –> Database connection and make sure you can connect to HR database and see the Emp/Dept etc tables.  If you can do that, you should be good to go. I would strongly recommend ensuring you have this in place before you arrive on Tuesday. Look forward to seeing you there.

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  • Erfolgreich mit Referenzen

    - by A&C Redaktion
    Erfolgreich umgesetzte Projekte sind die beste Werbung! So wie zum Beispiel der Anwenderbericht mit der DAW-Gruppe, Hersteller der bekannten Marke "Alpinaweiß" sowie vieler anderer Farben, und Oracle Partner Freudenberg IT. Lesen Sie, wie DAW mithilfe der Oracle Database Enterprise Edition 11g und Oracle Advanced Compression die Speicherleistung um 40% erhöhen und bis zu 20% mehr Datenbank-Performance erzielen konnte.  Sie möchten auch einen Anwenderbericht zu einem abgeschlossenen Kundenprojekte haben? So gehts: Schicken Sie einfach ein paar Eckdaten zum Projekt, vorausgesetzt Ihr Endkunde ist einverstanden, an Frau Marion Aschenbrenner, alles weitere übernimmt Oracle - einschließlich der Finanzierung! Folgende Details sollten Sie uns nennen: Kundenname & Ansprechpartner (mit Telefon und Email-Adresse) Eingesetzte Oracle Produkte Kurze Beschreibung des Projektes (3-4 Sätze mit dem Hauptnutzen der Oracle Lösung) Ansprechpartner bei Ihnen im Hause für das Kundenprojekt und alles, was noch wichtig zu wissen ist (Go-Live-Datum, Terminvorschläge, etc.) Nach einer erfolgreichen Prüfung Ihrer Nominierung werden Sie und der Endkunde per Telefon interviewt und ein ausführlicher Anwenderbericht erstellt. Diesen bekommen Sie und ihr Kunde natürlich zur Freigabe vorgelegt. Veröffentlicht werden die Referenzberichte unter anderem hier im Blog und in anderen sozialen Medien.

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  • Enablement 2.0 Get Specialized!

    - by mseika
    Enablement 2.0 Get Specialized! Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates.  Oracle Fusion Customer Relationship Management 11g Sales Essentials Exam (1Z0-456) – now in Production! All Beta exam participants will receive their exam scores as of September 24, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Human Resources Essentials Exam (1Z0-584) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Talent Management Essentials Exam (1Z0-585) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012.  Contact UsPlease direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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  • Enablement 2.0 Get Specialized!

    - by mseika
    Enablement 2.0 Get Specialized! Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates. Oracle Fusion Customer Relationship Management 11g Sales Essentials Exam (1Z0-456) – now in Production! All Beta exam participants will receive their exam scores as of September 24, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Human Resources Essentials Exam (1Z0-584) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Oracle Fusion Human Capital Management 11g Talent Management Essentials Exam (1Z0-585) – now in Production! All Beta exam participants will receive their exam scores as of September 27, 2012. The successful candidates will receive their certificates starting mid-October, 2012. Contact UsPlease direct any inquiries you may have to Oracle Partner Enablement team at [email protected].

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  • No Need to Disable Java, Update Instead

    - by Tori Wieldt
    Oracle has just released Security Alert CVE-2012-4681 to address 3 distinct but related vulnerabilities and one security-in-depth issue affecting Java running in desktop browsers.  These vulnerabilities are: CVE-2012-4681, CVE-2012-1682, CVE-2012-3136, and CVE-2012-0547.  These vulnerabilities are not applicable to standalone Java desktop applications or Java running on servers, i.e. these vulnerabilities do not affect any Oracle server based software. Due to the severity of these vulnerabilities, the public disclosure of technical details and the reported exploitation of CVE-2012-4681 "in the wild," Oracle strongly recommends that customers apply the updates provided by this Security Alert as soon as possible.  Developers should download the latest release at http://www.oracle.com/technetwork/java/javase/downloads/index.html   Java users should download the latest release of JRE at http://java.com Windows users can take advantage of the Java Automatic Update to get the latest release JUG leader John Yeary tweeted "I want to take a moment to THANK #Oracle for doing the right thing. Too often people don't say thanks enough when they get it right." Thanks for your thanks.  For More Information Oracle Security Alert for CVE-2012-4681 Change to Java SE 7 and Java SE 6 Update Release Numbers

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