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• What is a good support knowledge base tool?

  - by Guillaume

  I have been searching for a tool to help my team organize its knowledge for resolving recurring support cases. I know this question will probably be closed, but I'll try my change anyway because I know that I can have some good answers about that. Context: our team is developing and supporting an huge applications (lots of different screens and workflow processes. We already have a good tool for managing our documentation, but we are struggling with support cases. Support action involve often quite a lot of manual steps to fix stuff and the knowledge for these actions is more 'oral transmission' than modern tools. We need an efficient way to store them in a knowledge base to be able to retrieve similar cases based on patterns (a stacktrace, an error message, a component name, a workflow step, ...) and ranked by similarity. Our wiki search is not very powerful when it come to this kind of search and the team members don't want to 'waste' time writing a report that will never be found... Do you know efficient knowledge base tool for this kind of use case ?

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• How and where do you store your private work/source codes?

  - by Amir Rezaei

  I have worked as developer for over 10 years now. Over the time I have had my own small projects where I have developed tool/application and games. I have not found any robust solution to store my work. It’s always fun to get back to your code and see how you did before and how you would do it now. It’s just a work that is unfortunate to get lost. There are SVN solution such as Google’s Project Hosting. However I’m not interested in sharing my code or making it open source. Currently I’m hosting my own SVN server. So here comes my question. How and where do you store your private work/source codes? Requirements: Source code versioning Backup Prefers free

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• Why Adobe Air is so underrated for building mobile apps?

  - by Marcelo de Assis

  I worked with Adobe Flash related technologies for the last 5 years, although not being a big fan of Adobe. I see some little bugs happening in some apps, but I cannot imagine why a lot of big companies do not even think to use use Adobe Air as a good technology for their mobile apps. I see a lot of mobile developer positions asking for experts in Android or iOS , but very much less positions asking for Adobe Air, even when Adobe Air apps have the advantage of being multi-plataform, with the same app working in Blackberry, iOS and Android. Is so much easier to develop a game using Flash, than using Android SDK, for example. It really have flaws (that I never saw) or it is just some kind of mass prejudgement? I also would like to hear what a project manager or a indie developer takes when choosing a plataform for building apps.

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• Is an 'if password == XXXXXXX' enough for minimum security?

  - by Morgan Herlocker

  If I create a login for an app that has middle to low security risk (in other words, its not a banking app or anything), is it acceptable for me to verify a password entered by the user by just saying something like: if(enteredPassword == verifiedPassword) SendToRestrictedArea(); else DisplayPasswordUnknownMessage(); It seems to easy to be effective, but I certainly would not mind if that was all that was required. Is a simple check on username/password combo enough? Update: The particular project happens to be a web service, the verification is entirely server side, and it is not open-source. Does the domain change how you would deal with this?

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• What are the advantages of GLSL's compilation model?

  - by Kos

  GLSL is fundamentally different from other shader solutions because the server (GPU driver) is responsible for shader compilation. Cg and HLSL are (afaik) generally compiled a priori and sent to the GPU in that way. This causes some real-world practical issues: many drivers provide buggy compilers compilers differ in terms of strictness (one GPU can accept a program while another won't) also we can't know how the assembler code will be optimised What are the upsides of GLSL's current approach? Is it worth it?

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• Has any hobbyist attempted to make a simple VGA-graphics based operating system in machine code?

  - by Bigyellow Bastion

  I mean real bare bones, bare machine here(no Linux kernel, pre-existing kernel, or any bootloader). I mean honestly write the bootloading software in direct microarchitecture-specific machine opcode, host the operating system, interrupts, I/O, services, and graphical software and all hardware interaction, computation, and design entirely in binary. I know this is quite the leap here, but I was thinking to practice first in x86 assembly (not binary) 16-bit style. Any ideas?

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• Humor in Documentation

  - by Lex Fridman

  Is a small amount of lighthearted wording or humor acceptable in source code documentation? For example, I have an algorithm that has a message hop around a graph (network) until its path forms a cycle. When this happens it is removed from the queue of the node it last resided on which removes it from memory. I write that in a comment, and finish the comment with "Rest in peace, little guy". That serves very little documenting purpose, but it cheers me up a bit, and I imagine it might cheer up other people I'm working with as they read through the code. Is this an acceptable practice, or should my in-code documentation resemble as much as possible the speeches of 2004 United States presidential candidate John Kerry? ;-)

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• Daylight saving time: Annoying and pointless [closed]

  - by polemon

  Daylight saving time is a big annoyance for me. Not just from the standpoint, that I never know when we set our clocks an hour ahead or an hour back. Setting the clock ahead or back disturbs my time organization, and is responsible for my bad mood around that day. From the standpoint of a programmer, it's no less annoying. you always have to check whether it isn't "that date" in the year, when you have to work with local time. I hear people have the same views on this that I have. also, I don't see any benefits from it. The supposedly added "extra hour" of sunlight; I don't feel that. In case you live in a region where daylight savings is observed (like in Germany, where I live), please tell me how you manage the annoyances that come with it, and (if possible) how to get rid of it, once and for all...

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• Improve the business logic

  - by Victor

  In my application,I have a feature like this: The user wants to add a new address to the database. Before adding the address, he needs to perform a search(using input parameters like country,city,street etc) and when the list comes up, he will manually check if the address he wants to add is present or not. If present, he will not add the address. Is there a way to make this process better. maybe somehow eliminate a step, avoid need for manual verification etc.

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• How to get an Internship?

  - by Luke412

  I am master student in computer science. I will graduate in May. It's exhausted for me to get a software engineer job. I want to start as internship. How can I get an internship? Any kind person can refer me a Internship about Software Engineer. Let me try a interview. List part of my CV Proficient in C++, C, and Java, All helps really appreciated! Please check my profile for my email. I can send you my CV privately. Luke.

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• How should I update Ajax Control Toolkit in VS 2010?

  - by Soham

  Suppose if there is a new version available of Ajax Control Toolkit then how should I install/update it in my visual studio 2010 which has already install older version of same toolkit? I would like to install new one while older toolkit would totally uninstalled, because mostly new toolkit always has all controls that were in the old toolkit & also some new controls. Then 1) Should I've to remove .dll file in my toolkit installation folder and place new .dll file there? If I do so then will VS 2010 automatically delete older entries of toolkit controls in .NET Components list and place new control there? Or 2) Should I've to uninstall old toolkit manually i.e delete .dll file and uncheck all entries in .NET Components list & after that install new one from scratch?

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• What is the reason for section 1 of LGPL and what is the implication for section 9.

  - by Roland Schulz

  Why was section 1 added to LGPLv3? My understanding of section 3&4 is, one can convey the combined work under any license and with no requirements from GPLv3 (besides those explicitly stated as requirements in LGPLv3 3&4). Given that, why is section 1 necessary. Wouldn't that sections 3&4 by themselves already imply anyhow what section 1 explicitly states? I assume that I'm missing something and section 1 isn't redundant. Assuming that, does this have implications for other sections in GPLv3? E.g. does conveying a covered work under sections 3&4 fall under the patent clause of section 10 of GPLv3? Why does section 1 not also state an exception for section 10? Put another way. Is the Eigen FAQ correct by stating: LGPL requires [for header only libraries] pretty much the same as the 2-clause BSD license. It it true that for conveying object files including material from LGPLv3 headers no GPLv3 patent clauses apply?

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• Should I ditch AJAX in client side web development when I've got a web-socket open?

  - by jt0dd

  I was thinking that maybe I should forget AJAX (HTTP) requests when I've got a web-socket open between client and server, but I decided I should ask here to check if this could be a bad practice for some reason that I'm not thinking of. Once the socket is open, there's less syntax (often meaning simpler error handling) involved in passing information between client and server with Socket.io (just one example of a web-socket). Is there some obvious situation where a web-socket (Socket.io for example) isn't going to be capable of handling a functionality that an AJAX request could do easily?

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• Something confusing about Single Responsibility Principle

  - by user1483278

  1) In fact if two responsibilities are always expected to change at the same time you arguably should not separate them into different classes as this would lead, to quote Martin, to a "smell of Needless Complexity". The same is the case for responsibilities that never change - the behavior is invariant, and there is no need to split it. I assume even if non-related responsibilities are always expected to change for the same reason ( or if they never change ), we still shouldn't put them in the same class, since this would still violate high cohesion principle? 2) I've found two quite different definitions for SRP: Single Responsibility Principle says that a subsystem, module, class, or even a function, should not have more than one reason to change. and There should never be more than one reason for a class to change Doesn't the latter definition narrow SRP to a class level? If so, isn't first quote wrong by claiming that SRP can also be applied at subsystem, module and function levels? thank you

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• Is programming too easy if compared to other fields?

  - by Shashank jain

  I have been programming since some years and I won't say its a piece of cake but in this field, you know how to do things. You can always google up resources, tutorials. There are tons of already written code to help you with - frameworks, libraries but if you compare it to other innovation fields like "Electronics". Its not too easy to get started with, the community might not be too large on the internet, getting the things right plus lets not forget there is nothing to tell you where the error might be. I have wanted many times but not be able to get into, like, building some kind of robot because I don't know how to start. So my question is that, does programming tends to be easy compared rest of the fields or is it just my intrest that makes it easy?

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• How to get initial API right using TDD?

  - by Vytautas Mackonis

  This might be a rather silly question as I am at my first attempts at TDD. I loved the sense of confidence it brings and generally better structure of my code but when I started to apply it on something bigger than one-class toy examples, I ran into difficulties. Suppose, you are writing a library of sorts. You know what it has to do, you know a general way of how it is supposed to be implemented (architecture wise), but you keep "discovering" that you need to make changes to your public API as you code. Perhaps you need to transform this private method into strategy pattern (and now need to pass a mocked strategy in your tests), perhaps you misplaced a responsibility here and there and split an existing class. When you are improving upon existing code, TDD seems a really good fit, but when you are writing everything from scratch, the API you write tests for is a bit "blurry" unless you do a big design up front. What do you do when you already have 30 tests on the method that had its signature (and for that part, behavior) changed? That is a lot of tests to change once they add up.

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• Artificial Intelligence implemented in x86 Assembly? [closed]

  - by Bigyellow Bastion

  Okay, so I decided that for my upcoming operating system, I do basically everything in x86 Assembly, using only 16-bit mode. I will need to write the software to host on it once I have something up and going, and I'll definitely post the source and VM-executable file. But as for now I'm stuck with the idea of implementing the AI code for some of the games I'm making to host on it. AI in Assembly is tedious, and sometimes almost impossible seeming, especially complex AI(I'm talking SNES Super Mario World 2: Yoshi's Island AI here, by the way, not pong AI). I was thinking that it'd be such a hassle that I'd have to bring a higher-level language to work some of this out here, like maybe C++ or C#, but I'd have to go through more work linking it into a fine binary that my OS will host, and that adds unnecessary work to the table I wanted to avoid(I don't want a complex system, I want everything as bare-bones as possible, avoiding libraries, APIs, and linkable formats for now, to make everything more directly accessible to the kernel's API).

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• Should I use both WCF and ASP.NET Web API

  - by Mithir

  We already have a WCF API with basichttpbinding. Some of the calls have complex objects in both the response and request. We need to add RESTful abilities to the API. at first I tried adding a webHttp endpoint, but I got At most one body parameter can be serialized without wrapper elements If I made it Wrapped it wasn't pure as I need it to be. I got to read this, and this (which states "ASP.NET Web API is the new way to build RESTful service on .NET"). So my question is, should I make 2 APIs(2 different projects)? one for SOAP with WCF and one RESTful with ASP.NET Web API? is there anything wrong architecturally speaking with this approach?

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• DDD and filtering

  - by tikhop

  I am developing an app in ddd maner. So I have a complex domain model. Suppose I have a Fare object and Airline. Each Airline should contain several or much more Fares. My UI should represent Model (only small part of complex model) as a list of Airline, when the user select the Airline, I must show the list of Fares. User can filtering the Fares (by travel time, cost, etc.). What is the appropriate place for filtering Fares and Airlines? I am assuming that I should do it in ViewModel. Like: My domain model has wrapped with Service Layer - UI works with ViewModel - ViewModel obtain data from Service Layer filtering it and create DTO objects for UI. Or I'm wrong?

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• Licensing approach for .NET library that might be used desktop / web-service / cloud environment

  - by Bobrovsky

  I am looking for advice how to architect licensing for a .NET library. I am not asking for tool/service recommendations or something like that. My library can be used in a regular desktop application, in an ASP.NET solution. And now Azure services come into play. Currently, for desktop applications the library checks if the application and company names from the version history are the same as the names the key was generated for. In other cases the library compares hardware IDs. Now there are problems: an Azure-enabled web-application can be run on different hardware each time (AFAIK) sometimes the hardware ID for the same hardware changes unexpectedly checking the hardware ID or version info might not be allowed in some circumstances (shared hosting for example) So, I am thinking about what approach I can take to architect a licensing scheme that: is friendly to customers (I do not try to fight piracy, but I do want to warn the customer if he uses the library on more servers than he paid for) can be used when there is no internet connection can be used on shared hosting What would you recommend?

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• what is the difference between the below two syntaxes?

  - by Hari

  1. $(function () { function foo() { return true; } log(bar()); // getting error var bar = function() { return true; }; }); 2. $(function () { function foo() { return true; } log(bar()); // working function bar() { return true; }; }); in above snippets log is my custom function to log the result.

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• In the days of modern computing, in 'typical business apps' - why does performance matter?

  - by Prog

  This may seem like an odd question to some of you. I'm a hobbyist Java programmer. I have developed several games, an AI program that creates music, another program for painting, and similar stuff. This is to tell you that I have an experience in programming, but not in professional development of business applications. I see a lot of talk on this site about performance. People often debate what would be the most efficient algorithm in C# to perform a task, or why Python is slow and Java is faster, etc. What I'm trying to understand is: why does this matter? There are specific areas of computing where I see why performance matters: games, where tens of thousands of computations are happening every second in a constant-update loop, or low level systems which other programs rely on, such as OSs and VMs, etc. But for the normal, typical high-level business app, why does performance matter? I can understand why it used to matter, decades ago. Computers were much slower and had much less memory, so you had to think carefully about these things. But today, we have so much memory to spare and computers are so fast: does it actually matter if a particular Java algorithm is O(n^2)? Will it actually make a difference for the end users of this typical business app? When you press a GUI button in a typical business app, and behind the scenes it invokes an O(n^2) algorithm, in these days of modern computing - do you actually feel the inefficiency? My question is split in two: In practice, today does performance matter in a typical normal business program? If it does, please give me real-world examples of places in such an application, where performance and optimizations are important.

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• How to design network protocols

  - by dandroid

  As a programmer, you work on your software design skills. You learn about things such as modularity and reusability and how you can achieve them in code. There's plenty of literature on the subject and engineers talk about it all the time. What about if you want to design network protocols? How do you judge that protocol X is badly designed while Y is well designed? (eg. in programming you are often pointed out to a well-written piece of code in order to learn from it - what is the equivalent for network protocols?) For example, suppose I want to design a P2P protocol similar to BitTorrent or I want to make a better version of the Socks protocol. How would I go about doing a good job on this? Thanks!

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• Reading mp3 metadata?

  - by Blaze

  I am planing on writing an application using Vala. Its purposed is to import mp3 files from a location and rename them if necessary. The renaming information should be provided by the ID3 tags in the mp3 file such as the title and the number of the song. My target platform is Ubuntu (Linux). As the question says, I am searching for how can I achieve this on Vala. I think this functionality might be provided by Gstreamer.

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• On github (gist) what is the star-button used for?

  - by user unknown

  On github::gist what is the star-button used for? For example here: https://gist.github.com/1372818 I have 3 Buttons in the headline, they are edit download (un)star With the last one changing from star to unstar. My first idea was: Upvote system. But I can star my own code, and I didn't mention some star appearing somewhere. Next idea: a favorite, a bookmark. I can select 'starred gists' but the page came up even before I starred it. Reading the Help didn't let me find something about 'star', and the searchbox is for searching in code, in pages - not to search the helppages of github::gist.

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