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• A lot of "(direct) / (none)" traffic in Google Analytics

  - by Yoga

  my web site has a lot of "(direct) / (none)" traffic (over 50%) in Google Analytics, but under the "Audience", 100% are new visitors, why is that? I am quite sure most of the Audience should be new visitor, but why so many "(direct) / (none)" traffic? Update: Actually we have launch a new site which this number drop significantly, so I am interested in knowing why the number was so high in the past.

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• the limit of pageviews per month in Google Analytics

  - by crmpicco

  I have been looking around to try and find some confirmation and clarity on the limit of pageviews that Google allow per month for a Google Analytics account. I have read that the limit of hits per month is 10,000,000, and the limit of pageviews is 5,000,000. Putting 2 and 2 together I am thinking this is to allow the other 5,000,000 for events and social clicks and the like? Google's documentation states 5m, but the hits/pageviews is a bit of a grey area as i've read suggestions that the limit can be considered as 10m

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• Google Analytics Filters not removing traffic from other domain

  - by Nic Hubbard

  We have a frustrating problem where someone copied our site code including our Google Analytics code. So we are getting stats logged from their site which is very frustrating. I have setup 4 Filters, each trying to disallow any traffic from this other website, but still their traffic is being shown, including on the Real Time section. Do Filters even work to exclude traffic? Here is how I have it setup: Neither of these seem to help at all.

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• Is there a good Video Analytics tool?

  - by Tiago

  I need to track which videos a user watches on my site. How does it work so I can create one? Thanks

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• Google Analytics: understanding dimensions and metrics?

  - by flossfan

  If I run a query on the Google Analytics API and set the dimension to ga:pagePathLevel1 and the metric to ga:avgTimeOnPage, I get results like this: { pagePathLevel1: /about, avgTimeOnPage: 28 }, { pagePathLevel1: /contact, avgTimeOnPage: 10 } I'm not completely sure how to interpret this. Is the value of avgTimeOnPage the average time spent by any user on all pages that match that path? Or is 28 seconds the average time spent by any user on any single page that matches that path? I'm looking for the average time spent across all pages matching that path, but the time estimates look shorter than I'd expect. I hope that question makes sense! Please tell me if it doesn't.

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• Real-time Big Data Analytics is a reality for StubHub with Oracle Advanced Analytics

  - by Mark Hornick

  What can you use for a comprehensive platform for real-time analytics? How can you process big data volumes for near-real-time recommendations and dramatically reduce fraud? Learn in this video what Stubhub achieved with Oracle R Enterprise from the Oracle Advanced Analytics option to Oracle Database, and read more on their story here. Advanced analytics solutions that impact the bottom line of a business are challenging due to the range of skills and individuals involved in realizing such solutions. While we hear a lot about the role of the data scientist, that role is but one piece of the puzzle. Advanced analytics solutions also have an operationalization aspect that also requires close proximity to where the transactional activity occurs. The data scientist needs access to the right data with which to model the business problem. This involves IT for data collection, management, and administration, as well as ensuring zero downtime (a website needs to be up 24x7). This also involves working with the data scientist to keep predictive models refreshed with the latest scripts. Integrating advanced analytics solutions into enterprise apps involves not just generating predictions, but supporting the whole life-cycle from data collection, to model building, model assessment, and then outcome assessment and feedback to the model building process again. Application and web interface designers need to take into account how end users will see and use the advanced analytics results, e.g., supporting operations staff that need to handle the potentially fraudulent transactions. As just described, advanced analytics projects can be "complicated" from just a human perspective. The extent to which software can simplify the interactions among users and systems will increase the likelihood of project success. The ability to quickly operationalize advanced analytics projects and demonstrate measurable value, means the difference between a successful project and just a nice research report. By standardizing on Oracle Database and SQL invocation of R, along with in-database modeling as found in Oracle Advanced Analytics, expedient model deployment and zero downtime for refreshing models becomes a reality. Meanwhile, data scientists are also able to explore leading edge techniques available in open source. The Oracle solution propels the entire organization forward to realize the value of advanced analytics.

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• Issue tracking multiple domains with Google Analytics

  - by user359650

  I have 2 domains mydomain.com and mydomain.net which I'm trying to track with the same GA code. Here are the options I turned on: Subdomains of mydomain ON Examples: www.mydomain.com -and- apps.mydomain.com -and- store.mydomain.com Multiple top-level domains of mydomain ON Examples: mydomain.uk -and- mydomain.cn -and- mydomain.fr Which gave me the following code: _gaq.push(['_setAccount', 'UA-123456789-1']); _gaq.push(['_setDomainName', 'mydomain.com']); _gaq.push(['_setAllowLinker', true]); _gaq.push(['_trackPageview']); In this help page I read that _setDomainName must be changed for each domain which I did: -if you go to mydomain.net you get _gaq.push(['_setDomainName', 'mydomain.net']); -if you go to mydomain.com you get _gaq.push(['_setDomainName', 'mydomain.com']); When I generate traffic on both mydomain.dom and mydomain.net and watches GA push requests made with firebug I can see requests generated for both domains and the parameter called utmhn has the proper domain value (which matches that of _setDomainName and the browser address bar). However when I monitor the realtime statistics under Home->Real-Time->Overview I see pageviews for mydomain.net BUT NOT for mydomain.dom :( What am I missing to properly track both domains? PS: in the help page I mentioned they talk about setting up cross links which I didn't do for now as my understanding is that it shouldn't be needed to get what I'm trying to do to work. Also I want to mention that I do not have any tracking code for any of these 2 domains other than the one I mentioned.

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• Google Analytics Funnel Step Regular Expression Not Working

  - by scoarescoare

  The first step in a funnel is going to have a dynamic ending fragment. Examples: http://mysite.com/invite/tickle-party http://mysite.com/invite/pajama-party http://mysite.com/invite/puppy-party To allow for such dynamism, I provided this url for step one: \invite(.*) My goals work but the funnel visualization report shows 0 for everything. I know this problem is due to the regex in the funnel step because I copied this entire goal except I replaced \invite(.*) with /invite/puppy-party When I hardcoded /invite/puppy-party the funnel worked as expected. Why is my funnel report not working with my original funnel step url parameter?

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• Help Creating a Google Analytics Funnel for Check out process

  - by Drew

  have a funnel question. I am currently working on tracking (through GA) guest and logged in member activity once they get to my sites shopping cart. But need help with setting up funnels. Specifically to see; Total sales Logged in member total sales List item Guest member sales The urls associated to the check out proces are: Logged in members /cart (arriving to checkout) /checkout (checking out as a logged in member) /checkout/confirmation (thank you - confirmed sale) Guest members - /cart (arriving to checkout) - /checkout-guest (checking out as a guest) - /checkout/confirmation (thanks you - confirmed sale) I've tested the funnels set up for the above with 9 transactions. But the end maths doesn't seem to line up. Total sales funnel shows 9 completed transactions when only tracking these to urls: - /cart - /checkout/confirmation Which is great - cause it's working Logged in member sales show a total of 9 completed transactions based on each step of the logged in url steps (above) being tracked in a funnel. Not good because this number should be 3. Guest check out funnel (see guest steps above) shows 9 as well. What the?!?!?!? The results I am looking for should reflect the following - total sales = 9, logged in members = 3, guest members = 6 Is there any way to set these urls up so that the funnels report the correct results - or do I need to changed the urls and provide logged in members and guest stand alone purchase confirmation pages (this would mean I can not track total sales which combine results from both streams)? Any knowledge in this area is welcome. Thanks.

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• Using RegEx's in Multi-Channel Funnels in Google Analytics

  - by Rob H

  For some reason, I can't get my multi-channel funnel which utilizes RegEx's in the path steps to function -- it keeps coming back with no data. There are a few variables which may be holding things up, but I can't figure out the origin of the problem, nor a solution. Here's the situation: The funnel is tracking conversions, defined as when a user completes 4 steps to signup Steps are not "required" Default URL is set to https://example.com There is a 302 redirect set up on our site that leads from http://example.com to https://example.com Within the funnel, steps switch from non-secure pages (unless browser is set to secure browsing), to secure pages once the user moves from the landing page to the second page of the sign-up process (account placeholder has been created) URL at that point contains the variable of publisher number within (but not at the end) the URL My RegEx's are all properly written as tested on rubular.com

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• Google Analytics Visitors drop-off for certain region of site only

  - by crmpicco

  I have an issue with the tracking on my site where I have seen a dramatic drop off of visitors to the site from a certain region. I have four regions on my site at the moment, these are UK, EU, US and RoW (Rest of the World). The UK, EU and US regions are unaffected, only the RoW region suffers this drop-off. I have included a screen shot below from my GA account, which shows this effect. My GA code, which is included on every page on the site is below. I have changed the UA account number intentionally for this example. There have been no changes made to the GA account or the tracking code in a live environment for some considerable time, but for some reason I am seeing the drop-off for this region only. In the code below I am not tracking page views on certain pages as I have event tracking setup for these pages. <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-18721873-5']); _gaq.push(['_setCookiePath', '/row/']); if ( typeof(p_page) != 'undefined') { // do nothing if user is on above pages // N.B. there are a series of conditions in this if statement checking that we are not on a particular page } else { _gaq.push(['_trackPageview']); } </script>

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• Google Analytics - include filter not working

  - by gerl

  I just added an include filter this morning in my domain (test.org). I have: Custom Filter Include Request URI ^/test-a/46212$|^/test-a/46212|^/test-a/46315 Now after I go to Content Site Content All Pages, I see stats for other pages that I didn't include in my filter. For example I see /somethingelse. I only want to see stats for /test-a/46212 and whatever else in my filter. Please let me know what I'm doing wrong.

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• Site too large to officially use Google Analytics?

  - by Jeff Atwood

  We just got this email from the Google Analytics team: We love that you love our product and use it as much as you do. We have observed however, that a website you are tracking with Google Analytics is sending over 1 million hits per day to Google Analytics servers. This is well above the "5 million pageviews per month per account" limit specified in the Google Analytics Terms of Service. Processing this amount of data multiple times a day takes up valuable resources that enable us to continue to develop the product for all Google Analytics users. Processing this amount of data multiple times a day takes up valuable resources that enable us to continue to develop the product for all Google Analytics users. As such, starting August 23rd, 2010, the metrics in your reports will be updated once a day, as opposed to multiple times during the course of the day. You will continue to receive all the reports and features in Google Analytics as usual. The only change will be that data for a given day will appear the following day. We trust you understand the reasons for this change. I totally respect this decision, and I think it's very generous to not kick us out. But how do we do this the right way -- what's the official, blessed Google way to use Google Analytics if you're a "whale" website with lots of hits per day? Or, are there other analytics services that would be more appropriate for very large websites?

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• Can we use both Google Analytics (Asynchronous) and Google Analytics with Display Advertising code in same page

  - by Gadde

  I have Google Analytics (Asynchronous) script <script type=”text/javascript”> _gaq.push(['_setAccount', 'UA-XXXXX-X']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> and Google Analytics with Display Advertising Script <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-XXXXX-X-yz']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'stats.g.doubleclick.net/dc.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> The UA - codes are different can i use both the codes ? I've read some where that Universal Analytics will not interfere with previous versions of Google Analytics. If i have upgraded to Universal Analytics, If the UA - codes are different should i use only the Universal Analytics script or should i use both Universal Analytics script and Universal Analytics script. please advise.....

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• Demographics and interests reports in Google universal analytics

  - by Dyf

  I have an issue with Google Analytics, can't seem to find a guide how to activate Demographics and Interests reports. I am using the new version of analytics (Universal Analytics) and the script code looks something like this: (function (i, s, o, g, r, a, m) { i['GoogleAnalyticsObject'] = r; i[r] = i[r] || function () { (i[r].q = i[r].q || []).push(arguments) }, i[r].l = 1 * new Date(); a = s.createElement(o), m = s.getElementsByTagName(o)[0]; a.async = 1; a.src = g; m.parentNode.insertBefore(a, m) })(window, document, 'script', '//www.google-analytics.com/analytics.js', 'ga'); But the guide I found on google's page is for the old version (Classis Analytics). Does anyone know how I can activate this on Universal Analytics? Is this even possible?

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• Sales tracker that allows complex queries?

  - by feklee

  On a site, every click on a product should be registered by a sales tracker: price, type, etc. The sales tracker should provide an API so that complex queries can be performed, such as: Which products of a type "teapot" had a price below 20 EUR? Requirements: Recorded data should be available for querying no later than two hours after it has been recorded. For example, there are reports that Google Analytics may take up to 24h to update data. That is not acceptable. Querying doesn't need to be fast, but recording does (of course). Which sales tracker allows complex queries against collected data?

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• How can I get stats for what 3rd-party sites have embedded our iframe widget?

  - by Su'

  Say we've produced a widget for other sites to use, like so: <iframe src="http://example.com/whatever.php" frameBorder="0" width="200px" height="300px" scrolling="no"></iframe> The client would like to be able to see within GA who has embedded the thing. Is there some referer information automatically passed that I can look for, or do I need to add something? whatever.php is already loading the analytics Javascript(we're also tracking clicks on an outbound link). [EDIT] Looking around a bit more, I found what seems to be a similar question on SO with an answer saying this can be found, automatically, but I still can't seem to find the information. The question's also old enough the respondent is probably referring to the old interface, though. Maybe someone could explain getting to it in the new look. (I won't likely be able to train this client to switch, deal with the old look, etc.)

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• Is there a good Video Analytics tool?

  - by Tiago

  I need to track which videos a user watches on my site. How does it work so I can create one? Thanks

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• Google Analytics - Showing multiple site stats at once

  - by John

  Is there a way in google analytics to add multiple sites to and show all the stats together? So like the graphs and total visits/unique hits all combined for all the sites added to the google analytics account? For example if I have: site1.com site2.com site3.com Under one google analytics account, is there a way in google analytics tool to merge them together so I can see a sum of all traffic in one report?

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• Connecting Google Analytics with Custom Search Engine AdSense

  - by Yochai Timmer

  I have a Custom Search Engine that I've created with AdSense. I've put that search engine as a site search in my Google Sites page. I've connected both the Custom Search Engine and the Google Site to my Analytics page via their settings pages. Now, I'm trying to get Analytics to show me the AdSense for Search statistics. I've managed to connect the Google Sites page, to the Analytics, and I can see the search statistics in the Analytics as well. But I can't get it to show the actual AdSense for Search statistics from the Custom Search Engine. How can I configure everything so I can get the AdSense for Search statistics of my Custom Search Engine in my Analytics page?

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• Google Analytics Goal Tracking for Sub-Domains?

  - by Hasan Khan

  I am trying to track goals in Google Analytics for a website that has the goal URL on a sub-domain. The main domain for example is: domain.com and the sub-domain is my.domain.com. I have Google Analytics configured to track domains and all sub-domains and I've eve set up an advanced filter so I can see traffic to my sub-domains in Analytics. However, in goal tracking, you're supposed to put in the website URL after the front (so if it were domain.com/conversions/ you'd put in just /conversions/). However, since for me it would be my.domain.com/conversions/, how would I input that URL into Analytics to track? Would Analytics automatically determine the URL to be on the sub-domain? Thanks!

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• Is it possible to use Google Analytics to track file downloads?

  - by Eric Falsken

  It's always bothered me that Google Analytics (and similar embedded web traffic monitoring services) can only see a reflection of the traffic going to my server and can only see page visits since it depends on the browser executing a Javascript snippet. If I want to track real downloads of a software package (ZIP file), there's no way Google Analytics can possibly tell me that because its javascript can't be attached to a ZIP file. Is there a way I can upload my log files to Google so that the pointy-haired boss can see downloads of our ZIP/PDF/BIN files and not just visits to the download page?

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• Google Analytics setting cookies on static content despite being on entirely separate domain

  - by Donald Jenkins

  I recently decided to comply with the YSlow recommendation that static content is hosted on a cookieless domain. As I already use the root of my domain (donaldjenkins.com) to host my website—on which Google Analytics sets a few cookies—that meant I had to move the CNAME URL for the CDN serving the static files from cdn.donaldjenkins.com to an entirely separate, dedicated domain. I purchased cdn.dj (yes, it's a real Djibouti domain name), hosted the files on the root (which contains nothing else, other than a robots.txt file) and set a CNAME of e.cdn.dj for the CDN. This setup works, but I was rather surprised to find that YSlow was still flagging the static files for not being cookie-free: here's a screenshot: The cdn.djdomain was new, and was never used for anything other than hosting these static files. Running httpfox on the site shows the _utma and _utmz Google Analytics cookies are being set on the static files listed above—despite their being hosted on an entirely separate, dedicated domain. Here's my Google Analytics code: //Google Analytics tracking code var _gaq=[['_setAccount','UA-5245947-5'],['_trackPageview']]; (function(d,t){var g=d.createElement(t),s=d.getElementsByTagName(t)[0]; g.src=('https:'==location.protocol?'//ssl':'//www')+'.google-analytics.com/ga.js'; s.parentNode.insertBefore(g,s)}(document,'script')); // [END] Google Analytics tracking code I'm not obsessing about this issue—I know it's not really affecting server performance—but I'd like to just understand what is causing it not to go away...

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• Referral traffic not appearing properly in Google Analytics

  - by Crashalot

  We have a partnership arrangement with another site where we pay them for users sent to us. However, they claim our referral numbers for them are lower than theirs by 50%. They are tracking clicks in Google Analytics (using events) while we are using visits in Google Analytics. Are we doing something wrong with our Google Analytics installation? <!-- Google Analytics BEGIN --> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-12345678-1']); _gaq.push(['_setDomainName', 'example.com']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> <!-- Google Analytics END -->

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• How do you track display impressions in Google Analytics on non Google networks?

  - by dee

  Google Analytics has a Multi-Channel funnel analysis feature that we’d like to use to understand assisted conversions and how each channel has impacted on conversion beyond just last interaction attribution. My current understanding is that the impression tracking part of this feature works really well when playing within Google’s search and display networks. Outside of Google’s network I suspect that impression tracking will no longer “just work” and feed back into GA appropriately. What our options are for tracking display impressions on other advertising networks so that we can be attributing value correctly with GA?

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