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  • What's the strategy to implement a "knowledge base" in my company. [closed]

    - by Oscar Reyes
    In my current work we think we can get benefit from having a knowledge base, so the next time someone has a question/problem etc, that base can be consulted and an answer will show up. Also, it will reduce the risk from having people leaving the company with the knowledge and we would have to start all over again. My question is, what strategy can we follow to implement/buy/get/build/etc this knowledge base? Are there software ready for this? Would it be better to have something build by ourselves ( we have some programmers ) This is an small company ( < 30 ) and the base should be accessible from outside the office ( when the employees are with the customer etc.) so I guess a webapp is in order.

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  • Tuesday at OpenWorld: Identity Management

    - by Tanu Sood
    At Oracle OpenWorld? From keynotes, general sessions to product deep dives and executive events, this Tuesday is full of informational, educational and networking opportunities for you. Here’s a quick run-down of what’s happening today: Tuesday, October 2, 2012 KEYNOTE: The Oracle Cloud: Oracle’s Cloud Platform and Applications Strategy 8:00 a.m. – 9:45 a.m., Moscone North, Hall D Leading customers will join Oracle Executive Vice President Thomas Kurian to discuss how Oracle’s innovative cloud solutions are transforming how they manage their business, excite and retain their employees, and deliver great customer experiences through Oracle Cloud. GENERAL SESSION: Oracle Fusion Middleware Strategies Driving Business Innovation 10:15 a.m. – 11:15 a.m., Moscone North - Hall D Join Hasan Rizvi, Executive Vice President of Product in this strategy and roadmap session to hear how developers leverage new innovations in their applications and customers achieve their business innovation goals with Oracle Fusion Middleware. CON9437: Mobile Access Management 10:15 a.m. – 11:15 a.m., Moscone West 3022 The session will feature Identity Management evangelists from companies like Intuit, NetApp and Toyota to discuss how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON9162: Oracle Fusion Middleware: Meet This Year's Most Impressive Customer Projects 11:45 a.m. – 12:45 a.m., Moscone West, 3001 Hear from the winners of the 2012 Oracle Fusion Middleware Innovation Awards and see which customers are taking home a trophy for the 2012 Oracle Fusion Middleware Innovation Award.  Read more about the Innovation Awards here. CON9491: Enhancing the End-User Experience with Oracle Identity Governance applications 11:45 a.m. – 12:45 p.m., Moscone West 3008 Join experts from Visa and Oracle as they explore how Oracle Identity Governance solutions deliver complete identity administration and governance solutions with support for emerging requirements like cloud identities and mobile devices. CON9447: Enabling Access for Hundreds of Millions of Users 1:15 p.m. – 2:15 p.m., Moscone West 3008 Dealing with scale problems? Looking to address identity management requirements with million or so users in mind? Then take note of Cisco’s implementation. Join this session to hear first-hand how Cisco tackled identity management and scaled their implementation to bolster security and enforce compliance. CON9465: Next Generation Directory – Oracle Unified Directory 5:00 p.m. – 6:00 p.m., Moscone West 3008 Get the 360 degrees perspective from a solution provider, implementation services partner and the customer in this session to learn how the latest Oracle Unified Directory solutions can help you build a directory infrastructure that is optimized to support cloud, mobile and social networking and yet deliver on scale and performance. EVENTS: Executive Edge @ OpenWorld: Chief Security Officer (CSO) Summit 10:00 a.m. – 3:00 p.m. If you are attending the Executive Edge at Open World, be sure to check out the sessions at the Chief Security Officer Summit. Former Sr. Counsel for the National Security Agency, Joel Brenner, will be speaking about his new book "America the Vulnerable". In addition, PWC will present a panel discussion on "Crisis Management to Business Advantage: Security Leadership". See below for the complete agenda. PRODUCT DEMOS: And don’t forget to see Oracle identity Management solutions in action at Oracle OpenWorld DEMOgrounds. DEMOS LOCATION EXHIBITION HALL HOURS Access Management: Complete and Scalable Access Management Moscone South, Right - S-218 Monday, October 1 9:30 a.m.–6:00 p.m. 9:30 a.m.–10:45 a.m. (Dedicated Hours) Tuesday, October 2 9:45 a.m.–6:00 p.m. 2:15 p.m.–2:45 p.m. (Dedicated Hours) Wednesday, October 3 9:45 a.m.–4:00 p.m. 2:15 p.m.–3:30 p.m. (Dedicated Hours) Access Management: Federating and Leveraging Social Identities Moscone South, Right - S-220 Access Management: Mobile Access Management Moscone South, Right - S-219 Access Management: Real-Time Authorizations Moscone South, Right - S-217 Access Management: Secure SOA and Web Services Security Moscone South, Right - S-223 Identity Governance: Modern Administration and Tooling Moscone South, Right - S-210 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Oracle Directory Services Plus: Performant, Cloud-Ready Moscone South, Right - S-222 Oracle Identity Management: Closed-Loop Access Certification Moscone South, Right - S-221 For a complete listing, keep the Focus on Identity Management document handy. And don’t forget to converse with us while at OpenWorld @oracleidm. We look forward to hearing from you.

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  • Enterprise Performance Management: Driving Management Excellence

    Extending operational excellence to management excellence is the new strategic imperative for organizations large and small, all around the world. Management Excellence is a strategy for organizations to differentiate from their competition, by being smarter, more agile and more aligned. Tune into this conversation with John Kopcke, Senior Vice President of Oracle’s Enterprise Performance Management Global Business Unit to learn how leading companies are integrating their management processes and using Oracle’s EPM System to achieve management excellence.

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  • Advice on Project Management Software?

    - by Zenph
    I was wondering, does anybody work as part of a team, or as a project manager who highly recommends a certain project management solution (self-hosted or otherwise) ? Ideally I want something where I can manage the entire project, and also manage the financial side of things too. Should also add a few other things: notifications for team members for individual projects version control integration (like codebase) real time collaboration like chat

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  • Guiding Management to the Correct Decision

    - by Blumer
    My supervisor (also a developer) and I have a running joke about writing a book called "Managing From Beneath: Subversively Guiding Management to the Right Decision" and including a number of "techniques" we've developed for helping those who make the decisions to make the right ones. So far, we've got (cynicism warning!): BIC It! BIC stands for "Bury In Committee." When a bad idea comes up that someone wants to champion, we try to get it deferred to a committee for input. Typically it will either get killed outright (especially if other members of the committee are competing for you as a resource), or it will be hung up long enough that the proponent forgets about it. Smart, Stupid, or Expensive? When someone gets a visionary idea, offer them three ways to do it: a smart way, a stupid way, and an expensive way. The hope is that you've at least got a 2/3 shot of not having to do it the way that makes a piece of your soul die. All-Pro. It's a preemptive pro/con list in which you get into the mind of the (pr)opponent and think what would be cons against doing it your way. Twist them into pros and present them in your pro list before they have a chance to present them as cons. Dependicitis. Link pending decisions together, ideally with the proponent's pet project as the final link in the chain. Use this leverage to force action on those that have been put off. Preemptive Acceptance. Sometimes it's clear that management is going to go a particular direction regardless of advice to the contrary, and it's time to make the best of it. Take the opportunity to get something else you need, though. Approach the sponsor out of the blue and take the first step: "You know, I've been thinking about it, and while it's not the route I would advise, as long as we can get the schedule and budget for Project Awesome loosened up, I can work some magic to make your project fly." So ... what techniques have you come up with to try to head off the problem projects or make the best of what may come?

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  • OOW Session: Trends in Identity Management

    - by B Shashikumar
    In his Identity Management address today, Amit Jasuja - VP of Oracle Identity Management and Security Products, will discuss several key identity management trends and showcase how innovation is the key driver behind Oracle’s latest Identity Management 11gR2 release. This session will focus on how the latest 11gR2 release of Oracle Identity Management addresses emerging identity management requirements for mobile, social, and cloud computing. It also explores how existing Oracle Identity Management customers are simplifying implementations and reducing total cost of ownership. When: Monday, October 1, at 10:45 a.m., Where: Moscone West L3, room 3003, (session ID# CON9405) For a complete listing of all identity management sessions, hands-on labs, and more, check out the Focus on Identity Management now. 

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  • Collaborate 2010: Spotlight on Oracle Content Management

    - by [email protected]
    Excitement is building for the Collaborate conference April 18th through the 22nd. Outside of the event being in Las Vegas, which for me often seems to add to the excitement, there will be a great lineup of Oracle Content Management focused sessions. In fact, there are currently over 30 content management sessions scheduled, and attendees will get to hear from customers, partners, as well as Oracle experts. Attendees should expect to hear a lot about Oracle Content Management 11g at Collaborate 2010. Roel Stalman and Andy MacMillan will kick off these discussions on Monday, April 19th as they present Oracle Content Management's product strategy and roadmap (10:45 - 11:45). Monday's lineup also includes sessions on Oracle Imaging and Process Management (I/PM) 11g and Oracle Forms Recognition (2:30 - 3:30), which were both released in January. For those customers using older versions of I/PM or Stellent IBPM, be sure not to miss the "migrating to I/PM 11g" session on Monday as well (1:15 - 2:15) as this should give you some insight into the migration process. Check out the entire list of Oracle Content Management sessions here. Another focus at Collaborate this year is to discuss the benefits of using Oracle Content Management with Oracle Applications - Oracle E-Business Suite, PeopleSoft, and Siebel - so be sure to check out these sessions too: Accelerating Accounts Payable Processes with Integrated Document Imaging(Monday, April 19th, 3:45 - 4:45)Supercharge Your Siebel Sales and Marketing with Integrated Document Management(Tuesday, April 20th, 2:00 - 3:00)Oracle Enterprise 2.0 for Oracle Applications: The Value of an Integrated E2.0 Platform(Tuesday, April 20th, 3:15 - 4:15)Comprehensive Human Resources Automation with Oracle Content Management(Wednesday, April 21st, 1:00 - 2:00) Collaborate is also the perfect opportunity to meet Oracle executives and product experts. Attendees can sign up for 1 on 1 meetings at the event, and there will be someone representing each Oracle Content Management product. These meetings are probably the best way to get your product questions answered in a face-to-face manner. It seems more and more to me that Oracle Content Management customers are viewing Collaborate as "the" conference to attend each year. I hope you have plans to attend and I will see you there.

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  • Oracle Knowledge Courses

    - by mseika
    Oracle Knowledge products offer simple and convenient ways for users to access knowledge contained in corporate information stores. With Oracle Knowledge Training, you learn how to utilize tools that improve customer service and satisfaction by helping customers find more relevant answers to questions online or from a service agent guided by a scalable knowledge management platform. The following courses have been scheduled at Oracle in Utrecht: Oracle Knowledge Overview Rel 8.5 (1 day) Learn the technical architecture of Oracle Knowledge at a high-level and the key technologies including InfoCenter, iConnect, Search, Information Manager, Answerflow and Analytics. Dates: to be scheduled Knowledge Technical Architecture and Configuration Rel 8.5 (5 days) Learn to implement and maintain Oracle Knowledge’s core technologies through hands-on exercises including Intelligent Search, Information Manager, iConnect, AnswerFlow and Analytics. Dates: 13-17 January 2014 (afternoon/evening) Location: Live Virtual Class Knowledge Content Administration Rel 8.5 (2 days) Learn to implement, use and manage knowledge and content creation with Oracle Knowledge Information Manager. Dates: 4-5 December 2013 Location: Utrecht, The Netherlands Knowledge Analytics Rel 8.5 (1 day) Learn KPI analyses and how to close gaps using reports and tools provided in Oracle Business Intelligence Enterprise Edition. Dates: 6 December Location: Utrecht, The Netherlands Remember: your OPN discount is always applied to the standard prices shown on the Oracle University web pages. For assistance in booking, scheduling requests and more information contact the Education Service Desk: eMail: [email protected] Telephone: +31 30 66 27 675

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  • Oracle-AmberPoint Webcast: Learn How Your Business Can Profit from the Combination

    - by jyothi.swaroop
    With the recent acquisition of AmberPoint, Oracle now offers an enhanced end-to-end SOA solution that features runtime governance, business transaction management, and cross-platform management capabilities. Put that solution to work and your business can achieve lower costs of implementation and higher profit. Join Ed Horst, Vice President, Oracle (former CMO of AmberPoint), and Ashish Mohindroo, Senior Director, Product Marketing, Oracle, as they discuss in this live Webcast the customer advantages of the Oracle and AmberPoint combination. Learn how our SOA solutions with AmberPoint capabilities can help you: Achieve more agility and visibility into your business processes Increase control and performance of critical applications Improve performance and reduce IT costs to benefit your bottom line Register for the Live Webcast Event Date: Thursday, May 20, 2010 Time: 10 a.m. PT/1 p.m. ET

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  • UPK Professional Customer Success Story: Medtronic

    - by [email protected]
    In case you missed the live event, be sure to listen to last week's UPK Customer iSeminar featuring Medtronic. This was the first iSeminar in our quarterly series to showcase UPK Professional (UPK and Knowledge Pathways). Donna Miller and Staci Gilbert gave viewers an inside look at samples of Medtronic's content as they shared their experiences, methodology and best practices for use of the solution. Here are some highlights of the call: • Medtronic initially purchased UPK Professional to support a multi-year, global SAP rollout for 9,000 end users located in 24 countries. • As time went on, they expanded their use of UPK Professional to include several of their other enterprise applications: PeopleSoft, Siebel CRM, Hyperion Financial Management, a number of SAP bolt-ons, Documentum, TrackWise, and many others. • In combination with their Saba LMS, UPK Professional has allowed Medtronic to create, deploy, track and certify consistent end user training for critical transactions and processes across their organization worldwide - essential for a company in a heavily regulated industry. • For key pieces of content or certain end user populations, some Medtronic business units localize/translate the global UPK content. Staci demonstrated examples of their SAP content which has been translated into Japanese. • In the live SAP environment, end users rely on UPK's context sensitive in-application performance support. Medtronic has found this to be very helpful post go-live, giving just-in-time support so end users are confident in a new system or when performing tasks they don't often touch (at quarter or year end). UPK also serves as Medtronic's internal Google. • Medtronic has realized savings on many fronts: reduction in support calls due to in-application performance support, elimination of their training clients, and speedier training (1.5 days rather than 5-7 days) of temporary workers by moving from ILT to a blended solution that includes UPK simulations for eLearning. Thanks again to Donna and Staci for an exceptional presentation. They offered so many great examples for anyone who's looking for ways to get more out of UPK or interested in learning about UPK Professional: Knowledge Pathways. - Karen Rihs, Oracle UPK Outbound Product Management

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  • IOUG Webcast Series on Identity Management

    - by Tanu Sood
    Identity Management for Business Empowerment Identity Management has gone from the realm of IT tools to being a business solution. Security and Identity Management offer confidence in doing secure and compliant business. But more than that, Identity Management today contributes to business growth with secure social, cloud, mobile and internal & external ecosystem enablement. Cloud computing has heightened the interest in user access security, mobile computing brings access to information beyond the enterprise and a bring your own device culture in-house, social media has added a new dimension to user identity and increasing security compliance pressure has made organizations rethink their roles and entitlements strategy. To discuss the industry trends, maturity and framework for security, compliance and business empowerment with identity management, Oracle is proud to collaborate with IOUG to launch a series of live webcasts. Covering a span of topics from identity platform to entitlements managements, privilege access management and cloud, mobile and social security, these webcasts will provide direct access to subject matter experts and technology specialists. Hear first-hand about best practices, a pragmatic approach to security implementation, customer success stories and more. Register today for the individual webcasts or the series. And just a reminder that the conversation starts at COLLABORATE 12 in Las Vegas from April 22nd – 26th. In addition to our conference sessions, as an added value this year, we are offering a half-day deep dive session on Oracle Identity Management: Building a Security and Compliance Framework for Oracle Systems. The session is scheduled for Sunday, April 22nd from 9 am to 3 pm and will cover relevant topics such as: • A Primer on Identity Management • Security and Compliance with Oracle Identity Management • Security for Oracle Applications, Fusion Applications• Managing Identities in The Cloud and Mobile World • Best Practices: Building an Identity Roadmap and Getting Started To get a head start on your compliance and security program, pre-register for this session today.

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  • Which management tools would you recommend for software development?

    - by Robert Schneider
    What would you generally recommend for software developement? Which combination do you use or would you recommend? I assume that tools are needed for Version control, issues/bugs/task, Release management, Requirement management. Tools for Test management and Project management should be accounted for as well, I guess. Did I forget anything? Maybe tools for Continous Integration. I'm not interested in a halfway combination of one ore two tools like a Subversion + Bugzilla (I know they are good but for a company they might not be sufficient). And also tools like make/ant shouldn't be taken into account. I'd like to know a combination that covers all what is important for professional software development. However, it could be a single tool of course if it covers all the management issues. What do you think would be a good combination? I assume a combination should be regardes as good if the tools itself are good but also if they have good integrations. Udate: Something like Ant is just a script not a management tool. Okay: we do already have Perforce. But this is somehow generic. We have different projects that uses C-, VS/.NET-, Python-, PHP and we will be starting new projects in Java. Plenty of languages and frameworks, though some are going to be legacy. So the tools should be generic. Obviously we don't want to use Bugzilla for one project and Jira for another. The management tools have to be generic. Further thoughts: Think of sourceforge: For each project they offer a version control system, an issue tracker, a wiki, ... totally independent of what the project is about. Those are some management tools that a project usually needs. I would say that most companies need such a set of tools. But I could imagine, if a company has several projects, they need further tools too: for Project management, Quality management, ... And I could imagine there are some recommendable combinations of tools. A not really apropiate comparison to this could be LAMP (Linux, Apache, MySQL, PHP). A combination of software that has evolved since they work very well together, and are pretty useful for a lot of applications (or rather web sites). So maybe there are some recommendable management tool combinations that also fit toghether like LAMP. The integration is important. Thank you for the incredibly fast and helpful responses!!!

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  • Announcing Oracle Enterprise Content Management Suite 11g

    - by [email protected]
    Today Oracle announced Oracle Enterprise Content Management Suite 11g. This is a major release for us, and reinforces our three key themes at Oracle: Complete New in this release - Oracle ECM Suite 11g is built on a single, unified repository. Every piece of content - documents, HTML pages, digital assets, scanned images - is stored and accessbile directly from the repository, whether you are working on websites, creating brand logos, processing accounts payable invoices, or running records and retention functions. It makes complete, end-to-end management of content possible, from the point it enters the organization, through its entire lifecycle. Also new in this release, the installation, access, monitoring and administration of Oracle ECM Suite 11g is centralized. As a complete system, organizations can lower the costs of training and usage by having a centralized source of information that is easily administered. As part of this new unified repository release, Oracle has released a benchmarking white paper that shows the extreme performance and scalability of Oracle ECM Suite. When tested on a two node UCM Server running on Sun Oracle DB Machine Half Rack Hardware with an Exadata storage server, Oracle ECM Suite 11g is able to ingest over 178 million documents per day. Open Oracle ECM Suite 11g is built on a service-oriented architecture. All functions are available through standards-based services calls in Web Services or Java. In this release Oracle unveils Open Web Content Management. Open Web Content Management is a revolutionary approach to web content management that decouples the content management process from the process of creating web applications. One piece of this approach is our one-click web content management. With one click, a web application builder can drag content services into their application, enabling their users to also edit content with just one click. Open Web Content Management is also open because it enables Web developers to add Web content management to new and existing JavaServer Pages (JSP), JavaServer Faces (JSF) and Oracle Application Development Framework (ADF) Faces applications Open content distribution - Oracle ECM Suite 11g offers flexible deployment options with a built-in smart cache so organizations can deliver Web sites or Web applications without requiring Oracle ECM Suite as part of the delivery system Integrated Oracle ECM Suite 11g also offers a series of next generation desktop integrations, providing integrations such as: New MS Office integration with menus to access managed content, insert managed links, and compare managed documents using standard MS Office reviewing tools Automatic identity tagging of documents on download - to help users understand which versions they are viewing and prevent duplicate content items in the content repository. New "smart productivity folders" to show a users workflow inbox, saved searches and checked out content directly from Windows Explorer Drag and drop metadata pop-ups Check in and check out for all file formats with any standard WebDAV server As part of Oracle's Enterprise Application Documents initiative, Oracle Content Management 11g also provides certified application integrations with solution templates You can read the press release here. You can see more assets at the launch center here. You can sign up for the announcement webinar and hear more about the new features here. You can read the benchmarking study here.

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  • Are You In The Know About Knowledge?

    - by [email protected]
    "Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it." To me, this simple and elegant quote from the great English author Samuel Johnson is a reflection of Oracle's knowledge base strategy. The knowledge base in the My Oracle Support portal (https://support.oracle.com) hosts nearly a half million documents, including how-to instructions, problem-solution descriptions, code samples, FAQs, critical alerts, technical whitepapers, and so on. AutoVue's footprint in the Oracle knowledge base - although relatively small at just around 400 documents - is a steadily-expanding assortment of valuable info. This information is designed to complement what you have already learned from the AutoVue documentation, or in some cases, to examine topics not yet covered in the documentation. Similar to the documentation, the knowledge base is one of the highest-value self-service avenues, since it delivers answers in real-time and is driven by the topics most relevant to customers. There are many different ways to leverage the AutoVue knowledge content, or what Oracle often refers to as "KM Notes": 1. Knowledge Browser: To browse the knowledge hierarchy, click on the 'Knowledge' tab at the top of the My Oracle Support webpage. In the list of product areas at the left, click on 'More Applications', then on 'Oracle AutoVue'. From here, you can either view the full set of KM Notes under the AutoVue product family (AutoVue, VueLink, Web Services, Document Print Services, etc) by clicking on 'All of Oracle AutoVue', or you can drill down further by clicking on 'Enterprise Visualization'. 2. Search: To execute simple keyword searches, use the Search bar at the top-right of the My Oracle Support webpage: 3. Advanced Search: Beside the same Search bar at the top-right of the My Oracle Support webpage, click on the 'Advanced' link in order to increase your control over the search string as well as the product to search against: 4. In your Dashboard: By clicking on the 'Customize' link at the top-right of the Dashboard page in My Oracle Support, you can drag & drop multiple "Knowledge Articles" widgets onto your dashboard. Then, click on the pencil icon at the top-right of the widget to customize it by product. This allows you to keep an active monitor on the most recently updated KM Notes across any product: 5. During SR Creation: As you submit a new Service Request, after entering the product information, SR title, and SR description, you will be presented with a frame at the left containing KM Note suggestions based on the information entered: Let Oracle know what you think! If you like or dislike an article, or would like to comment on how easy/difficult it was to find the article, click on the "Rate this document" link at the bottom of the KM Note. Similarly, during SR creation if one of the suggested KM Notes resolves your question/issue, you can click the "This article solved my problem" link at the bottom of the page. I hope these approaches improve your ability find knowledge content within the My Oracle Support portal, and I encourage you to continue to build your knowledge to further your success with the AutoVue product family.

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  • A Hot Topic - Profitability and Cost Management

    - by john.orourke(at)oracle.com
    Maybe it's due to the recent recession, or current economic recovery but a hot topic and area of focus for many organizations these days is profitability and cost management.  For most organizations, aggressive cost-cutting and cost management were critical to remaining profitable while top line revenue was flat or shrinking.  However, now we are seeing many organizations taking a more "surgical" approach to profitability and cost management, by accurately allocating revenue and costs to individual product lines, services, customer segments, locations, channels and other lines of business to understand which ones are truly profitable and which ones are not.  Based on these insights, managers can make more informed decisions about which products or services to invest in or retire, how to price their products or services for different customer segments, and where to focus their marketing and customer service resources. The most common industries where this product, service and customer-focused costing and profitability analysis is being adopted include financial services, consumer packaged goods, retail and manufacturing.  However we are seeing adoption of profitability and cost management applications in other industries and use cases.  Here are a few examples: Telecommunications Industry:  Network Costing and Management to identify the most cost effective and/or profitable network areas, to optimize existing resources, infrastructure and network capacity.  Regulatory Cost Accounting to perform more accurate allocations of revenue and costs across services and customer segments, improve ability to set billing rates for future periods, for various products and customer segments and more easily develop analysis needed for rate case proposals. Healthcare Insurance:  Visually, justifiable Medical Loss Ratio results, better knowledge of the cost to service healthcare plans and members, accurate understanding of member segment and plan profitability, improved marketing programs through better member segmentation. Public Sector:  Statutory / Regulatory Compliance:  A variety of statutory and regulatory documents state explicitly or implicitly that the use of government resources must be properly tracked and tied to performance goals.  Managerial costing methods implemented through Cost Management applications provide unparalleled visibility into costs and shared services usage throughout a Public Sector agency. Funding Support:  Regulations require public sector funding requests to be evaluated based upon the ability to achieve performance goals against the associated cost.   Improved visibility and understanding of costs of different programs/services means that organizations can demonstrably monitor performance and the associated resource costs improve the chances of having their funding requests granted. Profitability and Cost Management is one of the fastest-growing solution areas in Oracle's Enterprise Performance Management product line and we are seeing a growing number of customer successes across geographies and industries.  Listed below are just a few examples.  Here's a link to the replay from a recent webcast on this topic which featured Schroders Plc, a UK-based Financial Services company: http://www.oracle.com/go/?&Src=7011668&Act=168&pcode=WWMK10037859MPP043 Here's a link to a case study on Shenhua Guohua Power in China: http://www.oracle.com/us/corporate/customers/shenhua-snapshot-159574.pdf Here's a link to information on Oracle's web site about our profitability and cost management solutions: http://www.oracle.com/us/solutions/ent-performance-bi/performance-management/profitability-cost-mgmt/index.html

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  • Major Analyst Report Chooses Oracle As An ECM Leader

    - by brian.dirking(at)oracle.com
    Oracle announced that Gartner, Inc. has named Oracle as a Leader in its latest "Magic Quadrant for Enterprise Content Management" in a press release issued this morning. Gartner's Magic Quadrant reports position vendors within a particular quadrant based on their completeness of vision and ability to execute. According to Gartner, "Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses market demand for direct delivery of the majority of core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation." "To extend content governance and best practices across the enterprise, organizations need an enterprise content management solution that delivers a broad set of functionality and is tightly integrated with business processes," said Andy MacMillan, vice president, Product Management, Oracle. "We believe that Oracle's position as a Leader in this report is recognition of the industry-leading performance, integration and scalability delivered in Oracle Enterprise Content Management Suite 11g." With Oracle Enterprise Content Management Suite 11g, Oracle offers a comprehensive, integrated and high-performance content management solution that helps organizations increase efficiency, reduce costs and improve content security. In the report, Oracle is grouped among the top three vendors for execution, and is the furthest to the right, placing Oracle as the most visionary vendor. This vision stems from Oracle's integration of content management right into key business processes, delivering content in context as people need it. Using a PeopleSoft Accounts Payable user as an example, as an employee processes an invoice, Oracle ECM Suite brings that invoice up on the screen so the processor can verify the content right in the process, improving speed and accuracy. Oracle integrates content into business processes such as Human Resources, Travel and Expense, and others, in the major enterprise applications such as PeopleSoft, JD Edwards, Siebel, and E-Business Suite. As part of Oracle's Enterprise Application Documents strategy, you can see an example of these integrations in this webinar: Managing Customer Documents and Marketing Assets in Siebel. You can also get a white paper of the ROI Embry Riddle achieved using Oracle Content Management integrated with enterprise applications. Embry Riddle moved from a point solution for content management on accounts payable to an infrastructure investment - they are now using Oracle Content Management for accounts payable with Oracle E-Business Suite, and for student on-boarding with PeopleSoft e-Campus. They continue to expand their use of Oracle Content Management to address further use cases from a core infrastructure. Oracle also shows its vision in the ability to deliver content optimized for online channels. Marketers can use Oracle ECM Suite to deliver digital assets and offers as part of an integrated campaign that understands website visitors and ensures that they are given the most pertinent information and offers. Oracle also provides full lifecycle management through its built-in records management. Companies are able to manage the lifecycle of content (both records and non-records) through built-in retention management. And with the integration of Oracle ECM Suite and Sun Storage Archive Manager, content can be routed to the appropriate storage media based upon content type, usage data or other business rules. This ensures that the most accessed content is instantly available, and archived content is stored on a more appropriate medium like tape. You can learn more in this webinar - Oracle Content Management and Sun Tiered Storage. If you are interested in reading more about why Oracle was chosen as a Leader, view the Gartner Magic Quadrant for Enterprise Content Management.

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  • Absence Management White Papers to Assist with your Implementations

    - by Carolyn Cozart
    Absence Management Setup – Additional Resources PeopleSoft is committed to helping our customers sharing our knowledge expertise in our applications. We have prepared a collection of documents (White Papers) containing examples, tips, and techniques to help you when making important decisions during your Absence Management implementation.   These documents can all be found on My Oracle Support. Absence Management Entitlement and Take Setup This document (Document ID 1493866.1) provides an overview of how to set up the main components of Absence Management, such as Absence Entitlement and Take elements, as well as other supporting elements relevant to your Absence Management implementation. Absence Management System Elements This document (Document ID 1493879.1) provides an overview of the system elements related to Absence Management. System elements are building blocks used during the design and construction of your Absence Rules. Knowing how they work and when to use them should help you expedite the implementation of your Absence Policy rules in your company Absence Management Self Service Setup This document (Document ID 1493867.1) provides an overview and guidance on some of the important areas when setting up Absence Self Service. Throughout this document we are providing examples of different configurations supported in Self Service. 

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  • Today @ OOW: Identity Management for the SoMoClo world

    - by B Shashikumar
    Today at OpenWord, we have a very interesting lineup of Identity Management sessions that discuss how to extend identity management securrley to cloud, mobile and social ecosystems. Here are 3 of the can’t miss identity management sessions today: Identity Management and the Cloud: Security is regularly identified as the #1 barrier to cloud service adoption. Oracle Identity Management is designed to help customers extend and connect core identity services to SaaS applications and systems. This session explores how organizations are using Oracle Identity Management with cloud services and how some customers are offering identity management as a cloud service. Real-time External Authorization for Applications, Middleware and Databases: Externalization of authorization is key to manageability and audit. This session covers enterprise wide authorization solution deployment best practices and real-world examples of using Oracle Entitlements Server—the one-stop standards-compliant authorization solution—for middleware, applications, and data. Delivering Secure WiFi on the Tube as an Olympics Legacy from London 2012: In this session, Virgin Media, the U.K.’s first combined provider of broadband, TV, mobile, and home phone services, shares how it is providing free secure Wi-Fi services to the London Underground, using Oracle Virtual Directory and Oracle Entitlements Server, leveraging back-end legacy systems that were never designed to be externalized. As an Olympics 2012 legacy, the Oracle architecture will form a platform to be consumed by other Virgin Media services such as video on demand. Here is the complete lineup of Identity Management sessions today at OOW.

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  • Introducing the First Global Web Experience Management Content Management System

    - by kellsey.ruppel
    By Calvin Scharffs, VP of Marketing and Product Development, Lingotek Globalizing online content is more important than ever. The total spending power of online consumers around the world is nearly $50 trillion, a recent Common Sense Advisory report found. Three years ago, enterprises would have to translate content into 37 language to reach 98 percent of Internet users. This year, it takes 48 languages to reach the same amount of users.  For companies seeking to increase global market share, “translate frequently and fast” is the name of the game. Today’s content is dynamic and ever-changing, covering the gamut from social media sites to company forums to press releases. With high-quality translation and localization, enterprises can tailor content to consumers around the world.  Speed and Efficiency in Translation When it comes to the “frequently and fast” part of the equation, enterprises run into problems. Professional service providers provide translated content in files, which company workers then have to manually insert into their CMS. When companies update or edit source documents, they have to hunt down all the translated content and change each document individually.  Lingotek and Oracle have solved the problem by making the Lingotek Collaborative Translation Platform fully integrated and interoperable with Oracle WebCenter Sites Web Experience Management. Lingotek combines best-in-class machine translation solutions, real-time community/crowd translation and professional translation to enable companies to publish globalized content in an efficient and cost-effective manner. WebCenter Sites Web Experience Management simplifies the creation and management of different types of content across multiple channels, including social media.  Globalization Without Interrupting the Workflow The combination of the Lingotek platform with WebCenter Sites ensures that process of authoring, publishing, targeting, optimizing and personalizing global Web content is automated, saving companies the time and effort of manually entering content. Users can seamlessly integrate translation into their WebCenter Sites workflows, optimizing their translation and localization across web, social and mobile channels in multiple languages. The original structure and formatting of all translated content is maintained, saving workers the time and effort involved with inserting the text translation and reformatting.  In addition, Lingotek’s continuous publication model addresses the dynamic nature of content, automatically updating the status of translated documents within the WebCenter Sites Workflow whenever users edit or update source documents. This enables users to sync translations in real time. The translation, localization, updating and publishing of Web Experience Management content happens in a single, uninterrupted workflow.  The net result of Lingotek Inside for Oracle WebCenter Sites Web Experience Management is a system that more than meets the need for frequent and fast global translation. Workflows are accelerated. The globalization of content becomes faster and more streamlined. Enterprises save time, cost and effort in translation project management, and can address the needs of each of their global markets in a timely and cost-effective manner.  About Lingotek Lingotek is an Oracle Gold Partner and is going to be one of the first Oracle Validated Integrator (OVI) partners with WebCenter Sites. Lingotek is also an OVI partner with Oracle WebCenter Content.  Watch a video about how Lingotek Inside for Oracle WebCenter Sites works! Oracle WebCenter will be hosting a webinar, “Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter," tomorrow, September 13th. To attend the webinar, please register now! For more information about Lingotek for Oracle WebCenter, please visit http://www.lingotek.com/oracle.

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  • Management and Monitoring Tools for Windows Azure

    - by BuckWoody
    With such a large platform, Windows Azure has a lot of moving parts. We’ve done our best to keep the interface as simple as possible, while giving you the most control and visibility we can. However, as with most Microsoft products, there are multiple ways to do something – and I’ve always found that to be a good strength. Depending on the situation, I might want a graphical interface, a command-line interface, or just an API so I can incorporate the management into my own tools, or have third-party companies write other tools. While by no means exhaustive, I thought I might put together a quick list of a few tools you can use to manage and monitor Windows Azure components, from our IaaS, SaaS and PaaS offerings. Some of the products focus on one area more than another, but all are available today. I’ll try and maintain this list to keep it current, but make sure you check the date of this post’s update – if it’s more than six months old, it’s most likely out of date. Things move fast in the cloud. The Windows Azure Management Portal The primary tool for managing Windows Azure is our portal – most everything you need is there, from creating new services to querying a database. There are two versions as of this writing – a Silverlight client version, and a newer HTML5 version. The latter is being updated constantly to be in parity with the Silverlight client. There’s a balance in this portal between simplicity and power – we’re following the “less is more” approach, with increasing levels of detail as you work through the portal rather than overwhelming you with a single, long “more is more” page. You can find the Portal here: http://windowsazure.com (then click “Log In” and then “Portal”) Windows Azure Management API You can also use programming tools to either write your own interface, or simply provide management functions directly within your solution. You have two options – you can use the more universal REST API’s, which area bit more complex but work with any system that can write to them, or the more approachable .NET API calls in code. You can find the reference for the API’s here: http://msdn.microsoft.com/en-us/library/windowsazure/ee460799.aspx  All Class Libraries, for each part of Windows Azure: http://msdn.microsoft.com/en-us/library/ee393295.aspx  PowerShell Command-lets PowerShell is one of the most powerful scripting languages I’ve used with Windows – and it’s baked into all of our products. When you need to work with multiple servers, scripting is really the only way to go, and the Windows Azure PowerShell Command-Lets allow you to work across most any part of the platform – and can even be used within the services themselves. You can do everything with them from creating a new IaaS, PaaS or SaaS service, to controlling them and even working with security and more. You can find more about the Command-Lets here: http://wappowershell.codeplex.com/documentation (older link, still works, will point you to the new ones as well) We have command-line utilities for other operating systems as well: https://www.windowsazure.com/en-us/manage/downloads/  Video walkthrough of using the Command-Lets: http://channel9.msdn.com/Events/BUILD/BUILD2011/SAC-859T  System Center System Center is actually a suite of graphical tools you can use to manage, deploy, control, monitor and tune software from Microsoft and even other platforms. This will be the primary tool we’ll recommend for managing a hybrid or contiguous management process – and as time goes on you’ll see more and more features put into System Center for the entire Windows Azure suite of products. You can find the Management Pack and README for it here: http://www.microsoft.com/en-us/download/details.aspx?id=11324  SQL Server Management Studio / Data Tools / Visual Studio SQL Server has two built-in management and development, and since Version 2008 R2, you can use them to manage Windows Azure Databases. Visual Studio also lets you connect to and manage portions of Windows Azure as well as Windows Azure Databases. You can read more about Visual Studio here: http://msdn.microsoft.com/en-us/library/windowsazure/ee405484  You can read more about the SQL tools here: http://msdn.microsoft.com/en-us/library/windowsazure/ee621784.aspx  Vendor-Provided Tools Microsoft does not suggest or endorse a specific third-party product. We do, however, use them, and see lots of other customers use them. You can browse to these sites to learn more, and chat with their folks directly on how they support Windows Azure. Cerebrata: Tools for managing from the command-line, graphical diagnostics, graphical storage management - http://www.cerebrata.com/  Quest Cloud Tools: Monitoring, Storage Management, and costing tools - http://communities.quest.com/community/cloud-tools  Paraleap: Monitoring tool - http://www.paraleap.com/AzureWatch  Cloudgraphs: Monitoring too -  http://www.cloudgraphs.com/  Opstera: Monitoring for Windows Azure and a Scale-out pattern manager - http://www.opstera.com/products/Azureops/  Compuware: SaaS performance monitoring, load testing -  http://www.compuware.com/application-performance-management/gomez-apm-products.html  SOASTA: Penetration and Security Testing - http://www.soasta.com/cloudtest/enterprise/  LoadStorm: Load-testing tool - http://loadstorm.com/windows-azure  Open-Source Tools This is probably the most specific set of tools, and the list I’ll have to maintain most often. Smaller projects have a way of coming and going, so I’ll try and make sure this list is current. Windows Azure MMC: (I actually use this one a lot) http://wapmmc.codeplex.com/  Windows Azure Diagnostics Monitor: http://archive.msdn.microsoft.com/wazdmon  Azure Application Monitor: http://azuremonitor.codeplex.com/  Azure Web Log: http://www.xentrik.net/software/azure_web_log.html  Cloud Ninja:Multi-Tennant billing and performance monitor -  http://cnmb.codeplex.com/  Cloud Samurai: Multi-Tennant Management- http://cloudsamurai.codeplex.com/    If you have additions to this list, please post them as a comment and I’ll research and then add them. Thanks!

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  • Management and Monitoring Tools for Windows Azure

    - by BuckWoody
    With such a large platform, Windows Azure has a lot of moving parts. We’ve done our best to keep the interface as simple as possible, while giving you the most control and visibility we can. However, as with most Microsoft products, there are multiple ways to do something – and I’ve always found that to be a good strength. Depending on the situation, I might want a graphical interface, a command-line interface, or just an API so I can incorporate the management into my own tools, or have third-party companies write other tools. While by no means exhaustive, I thought I might put together a quick list of a few tools you can use to manage and monitor Windows Azure components, from our IaaS, SaaS and PaaS offerings. Some of the products focus on one area more than another, but all are available today. I’ll try and maintain this list to keep it current, but make sure you check the date of this post’s update – if it’s more than six months old, it’s most likely out of date. Things move fast in the cloud. The Windows Azure Management Portal The primary tool for managing Windows Azure is our portal – most everything you need is there, from creating new services to querying a database. There are two versions as of this writing – a Silverlight client version, and a newer HTML5 version. The latter is being updated constantly to be in parity with the Silverlight client. There’s a balance in this portal between simplicity and power – we’re following the “less is more” approach, with increasing levels of detail as you work through the portal rather than overwhelming you with a single, long “more is more” page. You can find the Portal here: http://windowsazure.com (then click “Log In” and then “Portal”) Windows Azure Management API You can also use programming tools to either write your own interface, or simply provide management functions directly within your solution. You have two options – you can use the more universal REST API’s, which area bit more complex but work with any system that can write to them, or the more approachable .NET API calls in code. You can find the reference for the API’s here: http://msdn.microsoft.com/en-us/library/windowsazure/ee460799.aspx  All Class Libraries, for each part of Windows Azure: http://msdn.microsoft.com/en-us/library/ee393295.aspx  PowerShell Command-lets PowerShell is one of the most powerful scripting languages I’ve used with Windows – and it’s baked into all of our products. When you need to work with multiple servers, scripting is really the only way to go, and the Windows Azure PowerShell Command-Lets allow you to work across most any part of the platform – and can even be used within the services themselves. You can do everything with them from creating a new IaaS, PaaS or SaaS service, to controlling them and even working with security and more. You can find more about the Command-Lets here: http://wappowershell.codeplex.com/documentation (older link, still works, will point you to the new ones as well) We have command-line utilities for other operating systems as well: https://www.windowsazure.com/en-us/manage/downloads/  Video walkthrough of using the Command-Lets: http://channel9.msdn.com/Events/BUILD/BUILD2011/SAC-859T  System Center System Center is actually a suite of graphical tools you can use to manage, deploy, control, monitor and tune software from Microsoft and even other platforms. This will be the primary tool we’ll recommend for managing a hybrid or contiguous management process – and as time goes on you’ll see more and more features put into System Center for the entire Windows Azure suite of products. You can find the Management Pack and README for it here: http://www.microsoft.com/en-us/download/details.aspx?id=11324  SQL Server Management Studio / Data Tools / Visual Studio SQL Server has two built-in management and development, and since Version 2008 R2, you can use them to manage Windows Azure Databases. Visual Studio also lets you connect to and manage portions of Windows Azure as well as Windows Azure Databases. You can read more about Visual Studio here: http://msdn.microsoft.com/en-us/library/windowsazure/ee405484  You can read more about the SQL tools here: http://msdn.microsoft.com/en-us/library/windowsazure/ee621784.aspx  Vendor-Provided Tools Microsoft does not suggest or endorse a specific third-party product. We do, however, use them, and see lots of other customers use them. You can browse to these sites to learn more, and chat with their folks directly on how they support Windows Azure. Cerebrata: Tools for managing from the command-line, graphical diagnostics, graphical storage management - http://www.cerebrata.com/  Quest Cloud Tools: Monitoring, Storage Management, and costing tools - http://communities.quest.com/community/cloud-tools  Paraleap: Monitoring tool - http://www.paraleap.com/AzureWatch  Cloudgraphs: Monitoring too -  http://www.cloudgraphs.com/  Opstera: Monitoring for Windows Azure and a Scale-out pattern manager - http://www.opstera.com/products/Azureops/  Compuware: SaaS performance monitoring, load testing -  http://www.compuware.com/application-performance-management/gomez-apm-products.html  SOASTA: Penetration and Security Testing - http://www.soasta.com/cloudtest/enterprise/  LoadStorm: Load-testing tool - http://loadstorm.com/windows-azure  Open-Source Tools This is probably the most specific set of tools, and the list I’ll have to maintain most often. Smaller projects have a way of coming and going, so I’ll try and make sure this list is current. Windows Azure MMC: (I actually use this one a lot) http://wapmmc.codeplex.com/  Windows Azure Diagnostics Monitor: http://archive.msdn.microsoft.com/wazdmon  Azure Application Monitor: http://azuremonitor.codeplex.com/  Azure Web Log: http://www.xentrik.net/software/azure_web_log.html  Cloud Ninja:Multi-Tennant billing and performance monitor -  http://cnmb.codeplex.com/  Cloud Samurai: Multi-Tennant Management- http://cloudsamurai.codeplex.com/    If you have additions to this list, please post them as a comment and I’ll research and then add them. Thanks!

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  • Mobile Identity Management at SuperValu

    - by Tanu Sood
    While organizations are fast embracing BYOD (Bring Your Own Device) culture to attract and retain best talent, improve productivity, bring agility and drive down costs, SuperValu coined their own term (and trend): TYDH – Take Your Device Home. Yes, SuperValu, a Minn based, 18,000 employees strong, food retailer handed out 2,200 iPads to store directors at locations across the country. The motivation behind this reverse trend? Phillip Black, Director of Identity & Access Management at SuperValu, shared the reasoning behind this trend in his talk at last week’s Oracle OpenWorld 2012. "It gives them productivity tools to better manage their store," says Black. Intrigued? Find out more in this recently published news article. And learn more about Oracle Identity Management 11gR2 mobile- and social- ready sign-on features today. Additional Resources: Press Release: Oracle announces Identity Management 11g Release 2 On-Demand webcast: Identity Management 11gR2 Launch Oracle Magazine: Security on the Move Website: Oracle Identity Management Blog Post: Mobile and Social Sign-on with Oracle Access Management

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  • Collaborate 2010 Recap: A lot of Excitement for Oracle Content Management 11g

    - by [email protected]
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Collaborate brought me to Las Vegas last week and what a week it was.  Each day was jam packed with Oracle Content Management sessions, and almost every session I attended was full.  Across the 35+ sessions that were given by my Oracle peers, Oracle partners, and Oracle customers, the majority of the discussion and questions that were asked had to do with the release of Oracle Content Management 11g.  Just to bring everyone up-to-speed, the first wave of Oracle Content Management 11g releases happened this past January as Oracle Imaging & Process Management and Oracle Information Rights Management went GA.  The next wave, which should be released soon, includes Oracle Universal Content Management and Oracle Universal Records Management. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Andy MacMillan and Roel Stalman kicked off these discussions last Monday, as they presented Oracle Content Management's product strategy and roadmap.  It seemed that the attendees liked what they heard regarding the strategy and future direction, but the question that seems to always come up after roadmap presentations is "when will the product be released"?  This is a question that none of us have the power to answer, but soon customers will be able to enjoy these new product capabilities: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Unified content repository across ECMCentralized installation, access, administration & monitoringCertified application integrations with solution templatesOpen Web Content Management Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Stay tuned for more news about the release of Oracle Universal Content Management and Oracle Records Management.  There are a lot of new assets currently being built that will help get everyone up-to-speed quickly. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Outside of the sessions that were presented, there were a lot of other activities that took place at Collaborate.  The Enterprise 2.0 solutions demo pod was busy, and attendees were anxious to see demonstrations of Oracle's end-to-end document imaging solution, WebCenter Spaces, and web site creation using Oracle Universal Content Management.   I also want to thank our partners (Fishbowl Solutions, Redstone Content Solutions, Bezzotech, Team Informatics, and DTI) for their efforts in creating detailed, insightful presentations.  Also, special thanks are in order to Thomas Feldmeier and Markus Neubauer of Silbury IT-Beratung GmbH for their participation.  It seems that Thomas and Markus were doomed to be stranded in Frankfurt after the Icelandic ash storm.  They couldn't get a flight out of their native Germany, and with fear that they would miss Collaborate, they rented a car and drove to Rome - some 800 miles (1,200 kilometers).  Anyway, they made it safe and sound to Las Vegas, and although probably a bit tired, they gave 2 Oracle Content Management presentations.  Talk about commitment. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Finally, a very special thanks to Al Hoof and Dave Chaffee of the Oracle Content Management Special Interest Group (SIG).  Al and Dave did most of the heavy lifting for Collaborate, including the coordination of all the sessions.  The Independent Oracle Users Group presented Al with the Chris Wooldridge award, recognizing him as the volunteer of the year.  Here is Al with his award: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I hope to see you next year at Collaborate as the show returns to Orlando.

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