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  • /usr/lib/cups/backend/hp has failed with an HP LaserJet p3005

    - by edtechdev
    Ever since 10.04, I can't print to an HP laserjet p3005. I'm even using an entirely different computer now with a fresh install of 10.10. I've tried with and without the latest hplip. Recently, sometimes I can get it to print a few things, but eventually it always fails (usually when printing a pdf from the document viewer (also doesn't work with adobe pdf reader)). Sometimes it fails so bad the printer gives an error saying it needs to be turned off and on again. I can't seem to find a fix anywhere, I've googled all over the past year and tried every fix I could find. It does say that the /usr/lib/cups/backend/hp has failed. It also doesn't make a difference if I create the printer using hp-setup or ubuntu's own printing control panel. I delete and re-create the printer, no difference eventually. I use the default printer settings or custom settings, no difference. I can print perfectly find to a networked printer at home - an HP officejet 6310. It seems to be networked HP printers at work that I can't print to anymore (except occasionally right after re-installing the printer driver). What's the recommended way to install HP printer drivers and reset or clean out everything from before. Or where are the right logs to read or debug commands to do to find out what may be the real cause of the printing problems?

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  • Printer recommendation

    - by Coding District
    Hi guys, I'm looking to buy a printer for home use and I'm not sure which one to get. I'm not very good when it comes to printers. Here's what I'm looking for: cheap (least $ per page) good quality (last longest, any specific brands to avoid?) not heavy printing (let's say ~5 pages per week) OK quality (I don't need "the best". I'm not going to print any photos but will need color) can scan, fax, and print I'm currently looking at these two since it's boxing day tomorrow and they're on sale: http://www.bestbuy.ca/EN-CA/product/id/10155178.aspx http://www.bestbuy.ca/en-CA/product/hewlett-packard-hp-officejet-wireless-all-in-one-inkjet-printer-4500-wl-4500-wl/10146663.aspx?path=14c256643988a02e34424eec10028145en02 Can I get some opinions about the above?

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  • Can't set up printer

    - by Jason Swett
    I'm trying to set up an HP OFficejet Pro 8500 A909a on my Windows XP machine over the network. I know the IP address of the printer but it's unclear to me how to set it up based on that. I have no idea how to troubleshoot this problem. I've tried installing the drivers but when I do that it tells me the printer is on a different gateway from my workstation, which is not true. Also, other people in the office are able to connect to this printer just fine, although the driver apparently didn't work for them, either.

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  • 1 document pending in printer queue in System Tray that won't go away

    - by White Phoenix
    Edit: I didn't want to do it, but I restarted my computer - cleared the problem right away. Though if I were running a Windows 2003/2008 server, I would hate to have to restart the domain controller just to get rid of this irritating problem. If I run into this problem again, I'm going to try that remove printer/reinstall printer thing. Thanks for your help @Psychogeek. Points for your attempt. Running Windows 7, 32-bit Professional. My printer is an HP OfficeJet Wireless 8500. It's connected to my network wirelessly through TCP/IP as a standalone device. I was having some print problems awhile back and had to do some print spooler stuff as part of my troubleshooting (stopping the Print Spooler service, clearing the print spooler files from C:\Windows\System32\spool\PRINTERS and then restarting the service). I've finally narrowed it down to it being application specific, so that's that. However, as a leftover from all that troubleshooting, my printer icon is stuck in the tray - when I mouseover the icon, Windows says that there is 1 document(s) pending for my username. However, when I open up that printer's queue, there's nothing in there. I restarted the Printer Spooler service and also checked C:\Windows\System32\spool\PRINTERS if there's anything in there - nothing. I did a quick Google search and an answer from one of those "reps" at the Microsoft Socialnet site says for me to uninstall and reinstall the printer. The funny thing is, when I send print jobs, they print just fine - that 1 mystery document stuck in queue isn't stopping anything from happening. Short of having to do that, are there any other quick troubleshooting steps I may be missing?

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  • Mysterious Windows 7 slowdown problem

    - by cletus
    I have a fairly beefy machine: Intel Q9450 8GB DDR2800 (4x2) Intel X25-M G2 80GB SSD Several other hard drives Windows 7 Ultimate 64 In the last month I've gotten a mysterious slowdown problem. When I start my IDE (IntelliJ IDEA) it usually takes about 20 seconds on the SSD. If my machine has been on for a day or two (as far as I can tell this is the only pattern) and I try to start the IDE, it brings my machine to a halt. CPU usage goes up to 25% per core (so it's basically 100% usage) and it takes up to 5 minutes to start. Other things I've noticed: iTunes will start to skip and stutter (my music is running off a second hard drive). The only persistent things I'm running are: AVG Anti-Virus Spybot (the slowdown predates this) Hamachi and Murmur (again the slowdown predates this) Apple Airport Base Agent HP OfficeJet 8500 driver/manager The browser I use is Chrome. I can't think why that'd be relevant but it's always on so I thought I'd mention it. When this happens I can't see a reason for it in the process list. No CPU hogs. No spikes in IO activity that I can see. Basically I'm at a loss to explain it and need to reboot, at which point everything returns to normal (for awhile). FWIW the Intel SSD is about 75-80% full. I know being too full can really degrade performance. I don't believe that's the issue here. Does anyone have any ideas on what I can do to fix this or at least help find what's going wrong? This same machine (sans SSD) could run Win XP and stay up fine for a month or two.

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  • Printer spooler service stop running when sent print job

    - by Hanan N.
    Every time i am sending a print job to the printer, i am don't get any response from the printer, and at the printer job list at the status of the job, i see that there was an Error, but it don't give me any clue on what could be the problem. After some investigation i found that every time that i send the print job to the printer the printer spooler service stops to run, then after a second or two it start again (i think that this behavior is related to the printer spooler settings to rerun it self after it stops). Things that i have tried so far: Remove and Install again the Driver. After removing the driver, i have removed the unnecessary registry keys according to this article from Microsoft, these are: Rename all files and folders in: c:\windows\system32\spool\drivers\w32x86 Remove anything but Drivers Print and Processors: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86 Remove anything in here: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors but: BJ Language Monitor Local Port Microsoft Document Imaging Writer Monitor Microsoft Shared Fax Monitor Standard TCP/IP Port USB Monitor WSD Port Disconnect and Reconnect the Printer. Clean the computer from Viruses & Spywares. Currently i am stuck, i have no more things to try, if anybody know about any kind of solution please let me know about it. Since i am want to keep this post as general problem that relate to the printer spooler, and not just my particular problem, i didn't included inside the windows version & the printer model, they are (although i think that it isn't relate just for that particular model): Windows 7 32bit, HP Officejet 4500 G510g-m (connect to the computer via USB). Thanks.

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  • Removing Phantom Registry Entries

    - by shedd
    First, some background: I'm trying to install an HP OfficeJet 6500. I've got the printer setup on my network fine, but the driver software installation on Windows XP (SP3) is a PITA. The installation program keeps dying with the following error: Product: Network -- Error 1324. The folder path 'WD Sync Data' contains an invalid character. WD Sync Data is a program on external Western Digital harddrives, which I used to use on this computer, but no external drive is current mounted. I've searched my registry for those keywords, but haven't found anything. I also ran CCleaner on the registry just to make sure, but no loose ends detected there, either. There are a number of Google results for the error, but no solutions. One post pointed me to the Windows Installer Cleanup Utility, but this utility doesn't even run - it dies with the same error before even starting. Any thoughts on where I could look to clean up this invalid character so I can get the HP installation wizard to successfully run? Many thanks in advance!

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