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• Itautec Accelerates Profitable High Tech Customer Service

  - by charles.knapp

  Itautec is a Brazilian-based global high technology products and services firm with strong performance in the global market of banking and commercial automation, with more than 2,300 global clients. It recently deployed Siebel CRM for sales, customer support, and field service. In the first year of use, Siebel CRM enabled a 30% growth in services revenue. Siebel CRM also reduced support costs. "Oracle's Siebel CRM has minimized costs and made our customer service more agile," said Adriano Rodrigues da Silva, IT Manager. "Before deployment, 95% of our customer service contacts were made by phone. Siebel CRM made it possible to expand' choices, so that now 55% of our customers contact our helpdesk through the newer communications channels." Read more here about Itautec's success, and learn more here about how Siebel CRM can help your firm to grow customer service revenues, improve service levels, and reduce costs.

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• What do the 4 keyboard input method systems in 10.04 mean?

  - by Android Eve

  I am trying to install another language support (in addition to the default US). Checking that language checkbox in "Install / Remove Languages..." wasn't too difficult. :) But now I want to add keyboard support, too, for that language. Again, I am prompted with a nice listbox with the following 4 options: none ibus lo-gtk th-gtk But I have no idea what these mean. I googled "ubuntu 10.04 keyboard input method system none ibus lo-gtk th-gtk" but all I could find was descriptions of problems, not an actual definition. Could you please point me to a webpage where I can learn about the meanings of these 4 different methods and +'s and -'s of each?

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• JRuby 1.5 to provide native support for Ant

  - by kerry

  In case you haven’t heard, the next version of JRuby will provide native support for Ant.  Much like antwrap, you will be able to call ant tasks straight from Ruby.  There are some pretty good examples here, but no examples of how to get it running on your machine today. First, you will need to install Git SCM Next, create a directory, JRuby on your machine CD to that directory, and run ‘git init’ Next, run ‘git pull git://github.com/jruby/jruby.git’ Once it has finished downloading, you can run ‘ant’ to build it Now, just use the executable jar under bin to run the latest version of JRuby Now get started converting those nasty ant builds to rake.

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• data source does not support server-side data paging uisng asp.net Csharp

  - by Aamir Hasan

  Yesterday some one mail me and ask about data source does not support server side data paging.So i write the the solution here please if you have got this problem read this article and see the example code this will help you a Lot.The only change you have to do is in the DataBind().Here you have used the SqlDataReader to read data retrieved from the database, but SqlDataReader is forward only. You can not traverse back and forth on it.So the solution for this is using DataAdapter and DataSet.So your function may change some what like this private void DataBind(){//for grid viewSqlCommand cmdO;string SQL = "select * from TABLE ";conn.Open();cmdO = new SqlCommand(SQL, conn);SqlDataAdapter da = new SqlDataAdapter(cmdO);DataSet ds = new DataSet();da.Fill(ds);GridView1.Visible = true;GridView1.DataSource = ds;GridView1.DataBind();ds.Dispose();da.Dispose();conn.Close();} This surely works. The reset of your code is fine. Enjoy coding.

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• QotD: Alex Buckley announcing Java™ SE 8 Early Access Builds with Type Annotation Support

  - by $utils.escapeXML($entry.author)

  I am pleased to announce that binary builds of the JSR 308 Reference Implementation are available at http://jdk8.java.net/type-annotations/.Please see the Type Annotations project page for a link to the JSR 308 Specification. There is also a changelog, which is important to review as there have been significant spec changes in 2012.The builds were generated from the type-annotations/type-annotations forest on 9/9. This forest is regularly updated from jdk8/jdk8 and jdk8/tl.Alex Buckley in a post on the type-annotations-dev mailing list.If you want to play with repeating annotations, check out http://jdk8.java.net/type-annotations/ ... thanks to superior code wrangling by Joel Franck (repeating annotations) and Werner Dietl (type annotations), support for repeating annotations on declarations is included in the build.Alex Buckley in a post on the enhanced-metadata-spec-discuss mailing list.

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• China’s Better Life Selects Oracle® Retail to Support Hypermarket Growth

  - by user801960

  On Monday, China’s first multi-format retailer, Better Life Commercial Chain Share Co. announced that it has selected a broad selection of Oracle solutions including specific Oracle Retail applications to support the growth of its hypermarket operations. Better Life currently operates 186 hypermarkets, department stores, consumer electronics stores, as well as entertainment and real estate operations across Southern China. The company’s expansion strategy for its hypermarket business is integral to its overall plan for rapid growth in an increasingly competitive market and after evaluating Oracle and SAP, Better Life identified a range of Oracle solutions including components of Oracle Retail Merchandising Operations Management, Oracle Retail Merchandise Planning and Optimization, and Oracle Retail In-Store Operations as key enablers to optimizing its operations. The Oracle Retail offering will help Better Life to create a consolidated view of product, price, inventory and associated back office information that facilitates improved fulfilment of customer demand.  These solutions will also provide a better understanding of inventory from buying through store transactions, delivering actionable insight with which it can make smarter, more profitable decisions around planning, forecasting and replenishment. You can read the full blog post here: http://www.oracle.com/us/corporate/press/1680357

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• Getting exfat support in ubuntu 14.04?

  - by user286763

  I looked at all the other questions but none seemed to work so here it goes. I have a microsdxc card that's in an adapter that's in my computer and I cant access it because there is no exfat support so when I do sudo apt-get install exfat-fuse exfat-utils This comes out in the terminal Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package exfat-fuse I have tried updating my repo's and the update manager and I have tried adding the ppa. Nothing seems to work. Any ideas?

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• How To Add MP3 Support to Audacity (to Save in MP3 Format)

  - by YatriTrivedi

  You may have noticed that the default installation of Audacity doesn’t have built-in support for MP3s due to licensing issues.  Here’s how to add it in yourself for free really easily in few simple steps. Photo by bobcat rock Latest Features How-To Geek ETC HTG Projects: How to Create Your Own Custom Papercraft Toy How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk What is Camera Raw, and Why Would a Professional Prefer it to JPG? The How-To Geek Guide to Audio Editing: The Basics How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 Five Sleek Audi R8 Car Themes for Chrome and Iron MS Notepad Replacement Metapad Returns with a New Beta Version Spybot Search and Destroy Now Available as a Portable App (PortableApps.com) ShapeShifter: What Are Dreams? [Video] This Computer Runs on Geek Power Wallpaper Bones, Clocks, and Counters; A Look at the First 35,000 Years of Computing

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• Integrating application ad-support - best practice

  - by Jarede

  Considering the review that came out in March: Researchers from Purdue University in collaboration with Microsoft claim that third-party advertising in free smartphone apps can be responsible for as much as 65 percent to 75 percent of an app's energy consumption. Is there a best practice for integrating advert support into mobile applications, so as to not drain user battery too much. When you fire up Angry Birds on your Android phone, the researchers found that the core gaming component only consumes about 18 percent of total app energy. The biggest battery suck comes from the software powering third-party ads and analytics accounting for 45 percent of total app energy, according to the study. Has anyone invoked better ways of keeping away from the "3G Tail", as the report puts it. Is it better/possible to download a large set of adverts that are cached for a few hours, and using them to populate your ad space, to avoid constant use of the wifi/3g radios. Are there any best practices for the inclusion of adverts in mobile apps?

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• Relaunch: Help & Support Center

  - by Axinom

  More content, more interactivity, more social media: new help & support center for AxCMS.net collects all available information and news around AxCMS.net installation, deployment, development, and usage. Web: http://help.axcms.net/ Free download: http://www.AxCMS.net New chapter "Basic Concepts" is designed to provide users with an introduction and understanding of AxCMS.net. You will be introduced to the different AxCMS.net components, elements, use of built-in features such as categories and relations, deployment, workflow and security topics. This information forms a self-study guide as an introduction to AxCMS.net

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• Thank you for your support throughout 2010!!!

  - by Mike Dietrich

  Now as the calendar year 2010 is close to its end, it's time for a quick wrap-up. The TV stations have shown all their flashbacks already in early December but we'll wait until end of the year ;-) I will post some pictures done by Roy or my throughout our travel in the next days. We've visited a lot of countries - and did more than 60 full-day Upgrade Workshops in 28 different countries: . But the most important thing: We'd like to say THANK YOU to all the wonderful people who'd attend to one of our upgrade workshops in Europe, Asia, Africa or Northern America. It was really great and a big pleasure for Roy and me to meet with you, get a lot of useful feedback, insight views into your environments, plenty of good contacts, recommendations for the slides - and finally some cheers and claps :-) Thanks for all your support, have a great holiday season with your families and your friends wherever you are - and we hope to see you soon again!!! Roy and Mike

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• Completely uninstall/reinstall Eclipse and add support for php and jquery

  - by ganjan

  I have been using Eclipse a short while and it worked perfectly until I started downloading different plugins that I didn't really need. Now I get a ton of different errors and can't even open a php file. What I want to do is just to remove Eclipse and reinstall it, but that was much harder that I first thought. I marked every eclipse package in synaptic packaged manager and selected complete removal, I even deleted the .meta folder in my working dictionary, but when I installed eclipse again. It was as if I hadn't removed anything. Same errors from the plug-ins I had installed before. Seems like when you install something in linux, files are stored all over the place. Makes real hard do remove anything. So how do I COMPLETELY remove Eclipse, reinstall it and add support for php and jquery. Thanks.

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• A tour of the GlassFish 3.1.2 DCOM support

  - by alexismp

  While we've mentioned the DCOM support in GlassFish 3.1.2 several times before, you'll probably find Byron's DCOM blog entry to be useful if you're using Windows as a deployment platform for your GlassFish cluster. Byron discusses how DCOM is used to communicate with remote Windows nodes participating in a GlassFish cluster, what Java libraries were used to wrap around DCOM, what new asadmin commands were addd (in particular validate-dcom) as well as some tips to make this all work on your specific environment. In addition to this blog post, you should considering reading the official product documentation : • Considerations for Using DCOM for Centralized Administration • Setting Up DCOM and Testing the DCOM Set Up

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• No SQLCompact Edition Support IN VS 2013

  - by James Izzard

  Firstly apologies if this is a poor question - I am an engineer not a programmer. I have spent time moving from Visual Basic to C#. I have started C#/SQL tutorials. I have noticed VS 2013 has stopped supporting the compact edition database normally used for standalone desktop apps. Somebody has kindly written a plugin to re-implement support. I have also noticed a belief circulating that SQLite is to replace the compact edition. Would anybody be able to advise if this was accurate - I am slightly confused as to which database is best suited for desktop app development inside VS 2013. Any comment greatly appreciated. Cheers James

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• Internet Exploror 9 Support for EPM Products

  - by THE

  (source: Greg)  Internet Explorer 9 support for Enterprise Performance Management  11.1.2.1 products:With release of Patch Set Update 11.1.2.1.600 Internet Explorer 9 is now a supported browser for EPM products. This PSU has been released for: Shared Services <Patch 14142678> Workspace <Patch 14119724> Enterprise Performance Management Architect EPMA <Patch 14224664> Planning <Patch 14464109> Hyperion Financial Management HFM <Patch 14354419> For full information regarding IE compatibility with EPM products please review  Doc ID 1355681.1Enterprise Performance Management Products Compatibility with Internet Explorer ( IE6, IE7, IE8 and IE9).For the list of latest PSUs for EPM products please see ( Doc ID 1400559.1) Available Patch Sets and Patch Set Updates for Oracle Hyperion Enterprise Performance Management Products.

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• Windows Azure SDK 1.2 Available - .NET 4.0 Support

  - by Shaun

  The Windows Azure team had just announced the release of the latest version of its tools and SDK (v1.2) at the TechED 2010 New Orleans. You can download it here. The biggest new feature/improvement of this version of the SDK would be Visual Studio 2010 RTM and .NET 4.0 support. It gives us the facilities to build our azure-based applications on top of .NET 3.5 and 4.0 as well. So the guys who is working on, like me, or is going to be working on .NET 4 would better to have this SDK installed I think. Also there are some other information about the envolution of the Windows Azure at this TechED session you can find here.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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• Telerik is First to Announce Support for Microsoft Silverlight Analytics Framework

  Yesterday at MIX 10 conference Microsoft announced the Microsoft Silverlight Analytics Framework Beta. The Silverlight Analytics Framework (SAF) is a new open-source framework to allow designers and developers to integrate web analytics into Silverlight applications in a consistent manner. Supporting out-of-browser and offline scenarios, Microsoft built this framework in conjunction with a number of web analytics services and control vendors to support multiple analytics services simultaneously without degrading application performance. Because the SAF is enabled as a set of behaviors in Microsoft Expression Blend, designers and developers can visually instrument their designs and configure A/B testing rapidly without writing any code. Telerik is proud to be the first control vendor to support the Silverlight Analytics Framework. RadControls for Silverlight can be used with the framework out of the box. The suite offers Silverlight Analytics Framework handlers and behavior, helping developers to fine tune the values sent to the analytics providers. Because the analytics framework is using the Managed Extensibility Framework (MEF) for composition, you don't need to change the way you use the controls to benefit from the Telerik handlers. Just add a reference to the Telerik assemblies that contains the handlers. Here is the code that you need to declare to use RadTreeView: <UserControl x:Class="Telerik.SLAF.MainPage"         xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation"         xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml"         xmlns:i="clr-namespace:System.Windows.Interactivity;assembly=System.Windows.Interactivity"         xmlns:ga="clr-namespace:Google.WebAnalytics;assembly=Google.WebAnalytics"         xmlns:sa="clr-namespace:Microsoft.WebAnalytics.Behaviors;assembly=Microsoft.WebAnalytics.Behaviors"         xmlns:ic="clr-namespace:Microsoft.Expression.Interactivity.Core;assembly=Microsoft.Expression.Interactions"         xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006"         xmlns:telerikNavigation="clr-namespace:Telerik.Windows.Controls;assembly=Telerik.Windows.Controls.Navigation">        <Grid x:Name="LayoutRoot">         <i:Interaction.Behaviors>             <ga:GoogleAnalytics ProfileId="--Your GA ProfileId" Category="Demo" />         </i:Interaction.Behaviors>         <telerikNavigation:RadTreeView>             <i:Interaction.Triggers>                 <i:EventTrigger EventName="SelectionChanged">                     <sa:TrackAction />                 </i:EventTrigger>             </i:Interaction.Triggers>             <telerikNavigation:RadTreeViewItem Header="Item1">             </telerikNavigation:RadTreeViewItem>             <telerikNavigation:RadTreeViewItem Header="Item2" />             <telerikNavigation:RadTreeViewItem Header="Item3" />         </telerikNavigation:RadTreeView>     </Grid> </UserControl> Download the Telerik Microsoft Silverlight Analytics Framework Handlers and the sample project. This is our first Beta release - please drop us a line with any feedback you have or even better if you are at MIX10 - come visit us at the booth in the "Commons" hall so we can discuss it in person. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• minidlna and samsung tv file format doesn't support

  - by Vasya

  I have PC with XUbuntu 12.04 and Samsung 27A950, so I want to use my PC like dlna server. But I can run file of any format on my TV, get error: "File format doesn't support". I try to open *.avi, *.mkv and *.jpg files the same result. In error log I can see: [2013/06/27 12:34:03] upnphttp.c:1907: error: Error opening /home/family/media/file1.mkv [2013/06/27 12:34:06] upnphttp.c:1907: error: Error opening /home/family/media/file2.avi So, I have no idea why it doesn't work. Any suggestions? miniDLNA version: Version 1.24.1-stedy Config file is default, only few directories added. With version of the default Ubuntu repository was the same. Some time ago I tried mediatomb, had the same error.

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• GrapeCitys ActiveReports and FarPoint Spread Products Provide Full Support for Visual Studio 2010

  GrapeCity announces full support for Microsoft Visual Studio 2010 in all .NET spreadsheet, reporting, and business intelligence products that are part of its award-winning PowerTools line of products.   FarPoint Spread for Windows Forms 5 is the worlds best-selling, award-winning Microsoft Excel-compatible .NET spreadsheet component. Spread now supports the Visual Studio 2010 .NET Framework 4.0 Client Profile.   FarPoint Spread for ASP.NET is the worlds best-selling, award-winning Microsoft...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Silverlight Html Placeholder now support OOB mode

  With the official Silverlight 4 release this week, one of the things we introduced in the Telerik Silverlight controls is the ability to use the Html Placeholder control in OOB in the same way you do when the control is hosted in the browser. The good news is that you don't need to do anything in order to enable this feature. It comes out of the box and if you have an app that is using the HtmlPlaceholder you just need to install it in OOB mode to see the same html that you are seeing when the application is hosted in the browser. When in OOB mode we are using internally the Microsoft WebBrowser control to render the Html - that's why this feature is SL4 specific and is not available in the SL3 binaries (which we still officially support).   Go play with it and if you have any questions ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• What's the story with TRIM support?

  - by Kent Boogaart

  The situation with TRIM in Ubuntu has me utterly confused. I don't know whether I need to manually run it or not. Sources I've found are disparate and unclear. I have Ubuntu 10.04 with latest updates (including kernel 2.6.32-26). I have an Intel X-25M drive with latest firmware, and it is formatted as ext4. So, does TRIM support run automatically? If not, how do I check if I need to run it, and then how do I run it if necessary?

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• Direct Code Support?

  - by Josh Kahane

  A few times in the past I've hit a major wall and simply couldn't progress with a certain aspect of an app as Im a beginner and still learning the ropes (Objective-C specifically). I was curious if anyone knows of any services which support programmers in real time, paid or free and will over video, audio or text chat sit and work a problem out till its fixed and look through your code? I understand Stackoverflow does a super job at this! However Im in need of something a little more tailored where someone can spend a little time to sit and look and what Im dealing with and delve into my a code if need be. Thanks.

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• How to add support for the JPEG image format

  - by Samir Sabri

  After installing Imagemagick, I've tested it with jpg image, like this: identify 1.jpg But, I got this result: identify: no decode delegate for this image format `1.jpg' @ error/constitute.c/ReadImage/550. Then, I tried to add support for JPEG format by: yum install libjpeg libjpeg-devel but, I got: Setting up Install Process No package libjpeg available. No package libjpeg-devel available. Nothing to do I thought I need to update the apt-get, I did: apt-get install libjpeg libjpeg-devel but, I got: Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package libjpeg E: Unable to locate package libjpeg-devel Is there an easy way to get those libraries installed ? I am using Ubuntu 12.04.

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• What's the story with TRIM support?

  - by Kent Boogaart

  The situation with TRIM in Ubuntu has me utterly confused. I don't know whether I need to manually run it or not. Sources I've found are disparate and unclear. I have Ubuntu 10.04 with latest updates (including kernel 2.6.32-26). I have an Intel X-25M drive with latest firmware, and it is formatted as ext4. So, does TRIM support run automatically? If not, how do I check if I need to run it, and then how do I run it if necessary?

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• PostgreSQL 9.1, pgadmin III, Ubuntu 12.04 LTS, support functions

  - by Chaz SLiger

  When pgAdmin III is used to open a PostgreSQL database the following message appears. There does not seem to be any obvious package listed in the Ubuntu Software Center for this. The server lacks instrumentation functions. pgadmin III uses some support functions that are not available by default in all PostgreSQL versions. These enable some tasks that make life easier when dealing with log files and configuration files. The adminpack is installed and activated by default if you are running the one-click installer of PostgreSQL. On Unix, you may have to install the contrib package, either with your package installer tool or by compilation.

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