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  • Brazil Identity Customer Forum a Huge Success

    - by Tanu Sood
    As we continue to execute on the global Identity Management 11gR2 launch event series, if the success of the Brazil event is any indication, the London event coming up on October 24th will be a blowout! These events provide a unique opportunity to hear directly from and network with existing (and successful) Oracle Identity Manaagement customers, as well as connect directly with product & technology experts. The Identity Forum agenda includes presentation from product experts on the latest release of Oracle Identity Management, followed by live product demonstration and local customer presentations or panel discussions with both customers and implementation partners. The very successful launch event in Brazil concluded yesterday. Here are some pictures from the event. Want to be part of the identity Customer Forum? Then do connect with your local Oracle representative or let us know via this blog or @oracleidm. We hope to see you soon at an event near you.  

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  • Oracle Solaris Studio Express 6/10 and its Customer Feedback Program are now available

    - by pieter.humphrey
    Oracle Solaris Studio Express 6/10 and the Customer Feedback Program for it are now available. Oracle Solaris Studio Express 6/10 is available on Solaris 10 (SPARC, x86), OEL 5 (x86), RHEL 5 (x86), SuSE 11 (x86) today and will be available for OpenSolaris in the near future. New feature highlights since the last release include: C/C++/Fortran compiler optimizations for the latest UltraSPARC and SPARC64-based architectures such as UltraSPARC T2 and SPARC64 VII C/C++/Fortran compiler optimizations for the latest x86 architectures including the Intel Xeon 7500 processor series (Nehalem-EX) and the Intel Xeon 5600 processor series (Westmere-EP) Enhanced debugging and code coverage tooling Improved application profiling with the Performance Analyzer Updated IDE based on NetBeans 6.8 To find more information and download go to http://developers.sun.com/sunstudio/downloads/express/ To participate in the customer feedback program for Oracle Solaris Studio Express 6/10 go to http://developers.sun.com/sunstudio/customerfeedback/index.jsp Please get the word out, try out this new release and send us your feedback! Technorati Tags: developer,development,solaris,sparc,Oracle Solaris Studio,Solaris Studio,Sun Studio,oracle,otn del.icio.us Tags: developer,development,solaris,sparc,Oracle Solaris Studio,Solaris Studio,Sun Studio,oracle,otn

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  • Recording Available: March 2010 Quarterly Customer Update Webcast

    - by michelle.huff
    Missed the last Quarterly Customer Update Webcast? We discussed several product updates on the March quarterly customer Webcast, including the first phase of the Oracle Content Management 11g release. Some of the highlights include Information Rights Management (IRM) 11g and Imaging and Process Management (I/PM) 11g Overviews. Additionally, we covered I/PM 11g new features, implementation and migration topics that existing customers would like to know. You can find quick links to all the resources I mentioned on the call, as well as links to the presentation and recording details in My Oracle Support from the March 2010 Webcast Resource Links page on OTN.

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  • Oracle OpenWorld Preview: Oracle WebCenter Customer Appreciation Reception

    - by Christie Flanagan
    Attention Oracle WebCenter Customers!  Don't Miss the Oracle WebCenter Customer Appreciation Reception Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream invite you to a private cocktail reception at one of San Francisco's finest hotels. Please join us and other Oracle WebCenter customers for hors d'oeuvres and cocktails at this exclusive reception. Don't miss this opportunity to meet and talk with executives from Oracle WebCenter product management and product marketing, and premier Oracle WebCenter partners. We look forward to seeing you! RSVP Now If you are an Oracle WebCenter customer, please RSVP to surveymonkey.com/s/OOW12 by September 26, 2012. You will receive an e-mail notification from [email protected] confirming your attendance for this event. Sponsored by: If you are an employee or official of a government organization, please click here for important ethics information regarding this event.

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  • Eliminating Downtime During Database Upgrades: A Customer Case Study

    - by irem.radzik(at)oracle.com
    Planned outages, such as database, OS, hardware upgrades and migrations, are a fact of life. Even though they are "planned" and many of them are performed during "off business hours", they can still interrupt operations-- especially for global operations and online businesses. For this reason many IT organizations postpone these critical infrastructure improvement projects, which in turn result in delays in advancing business operations. This week, on Thursday January 13th, we will host a free webcast on this topic, and will feature Oracle GoldenGate's customer Atmos Energy. Atmos Energy implemented Oracle GoldenGate for eliminating downtime during their database upgrade from Oracle Database 8.1.7 to Oracle Database 11.1.0.7. Jos Francis, Lead DBA for Atmos, and Ronald Nedd, Sr. DBA for Atmos, will be presenting their database upgrade project and their solution architecture. Join us at this live webcast and hear from our customer and product management how to eliminate planned outages with Oracle GoldenGate's real-time, heterogeneous data replication capabilities.

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  • UPK & Tutor Customer Roundtable Discussions

    - by [email protected]
    UPK & Tutor Developers are a creative bunch and we hear from lots of customers using our tools in a variety of ways that bring value to their organizations. A large retail organization uses UPK to teach cash handling skills at each of their stores, a national packaging company uses it for their phone system training. A university's technical team uses UPK to capture customizations that are being made to their HCM and FIN applications, building a library of topics purely for the technical team around how customizations were done including who requested them and why. When it comes time to upgrade, it's easy for them to determine if a customization needs to be carried forward and if so, they know exactly how it was done previously. Almost every customer has a story, and we've captured some of them via our quarterly UPK & Tutor Customer Roundtable iSeminar series and we continue to add more. Click this link to hear how customers like you are using UPK & Tutor in their organizations. Who knows, you may pick up some new tricks to wow your colleagues and management!

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  • Business Success with BPM: Customer Experiences

    - by Ajay Khanna
    Oracle OpenWorld provides a unique opportunity to listen to Oracle Business Process Management Customers. This year we have many customers including Novartis, University of Melbourne, McAfee, Nagravision, Amadeus among others speaking at various sessions. One of such session is the customer panel hosted by Manas Deb from Oracle Product Management team. In this session, you will hear your peers discuss how they have overcome technical and organizational challenges; delivered success; and brought improved efficiency, visibility, and business agility to their companies. If you are interested in hearing more about how our customers use Oracle Business Process Management Suite, join us for the following session: Business Success with BPM: Customer Experiences Monday, Oct 1, 4:45 PM - 5:45 Moscone South - 308 Oracle Business Process Management Track covers a variety of topics, and speakers covering technology, methodology and best practices. You can see the list of Business process Management sessions here. Come back to this blog for more coverage from Oracle OpenWorld!

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  • The Nine Cs of Customer Engagement

    - by Michael Snow
    Avoid Social Media Fatigue - Learn the 9 C's of Customer Engagement inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- Have We Hit a Social-Media Plateau? In recent years, social media has evolved from a cool but unproven medium to become the foundation of pragmatic social business and a driver of business value. Yet, time is running out for businesses to make the most out of this channel. This isn’t a warning. It’s a fact. Join leading industry analyst R “Ray” Wang as he explains how to apply the nine Cs of engagement to strengthen customer relationships. Learn: How to overcome social-media fatigue and make the most of the medium Why engagement is the most critical factor in the age of overexposure The nine pillars of successful customer engagement Register for the eighth Webcast in the Social Business Thought Leaders series today. Register Now Thurs., Sept. 20, 2012 10 a.m. PT / 1 p.m. ET Presented by: R “Ray” Wang Principal Analyst and CEO, Constellation Research Christian Finn Senior Director, Product Management Oracle Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement SEV100103386 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time.Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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  • EBS Accounts Payables Customer Advisory

    - by cwarticki
    Blogging to let you know of an important set of Oracle Payables patches that were released for R12.1 customers.  Accounts Payable Customer Advisory: Dear Valued Oracle Support Customer, Since the release of R12.1.3 a number of recommended Payables patches have been made available as standalone patches, to help address important business process incidents. Adoption of these patches is highly recommended. To further facilitate adoption of these Payables patches Oracle has consolidated them into a single Recommended Patch Collection (RPC). The RPC is a collection of recommended Payables patches created with the following goals in mind: Stability: Help address issues that are identified by Oracle Development and Oracle Software Support that may interfere with the normal completion of important business processes such as period close. Root Cause Fixes: Help make available root cause fix for data integrity that may delay period close, normal invoice flow and other business actions. Compact: Keep the file footprint as small as possible to help facilitate the install process and minimize testing. Granular: Collection of patches based on functional area that allows customer to apply, based on their individual needs and goals, all three RPC’s at once or in phases. Payables: -          New AP RPC (14273383:R12.AP.B) has all data corruption root cause fixes known to date plus tons of other crucial fixes (Note: 1397581.1). -          Companion must have RPCs: o   Note: 1481221.1: R12.1: Payments Recommended Patch Collection (IBY RPC), August 2012 o   Note: 1481235.1: R12.1: E-Business Tax Recommended Patch Collection (ZX RPC), August 2012 o   Note: 1481222.1: R12.1: Sub Ledger Accounting (SLA) Recommended Patch Collection (XLA RPC), August 2012 -          This time we beat the system far harder on testing and it held up remarkably well. We could not get any data corruption events in the Invoice Cancel/Discard flow (that is the #1 generator) neither we could cause Orphan Events in the system. Therefore this is very good code. Financials: -          ALL FIN modules now have RPCs: full listing is in (Note: 954704.1)

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  • Now Available:Oracle Utilities Customer Self Service Version 2.1

    - by Roxana Babiciu
    The Oracle Utilities Global Business Unit is pleased to announce the general availability of Oracle Utilities Customer Self Service 2.1. It is ready for customers and partners to download and install via the Oracle Software Delivery Cloud. Key Features & Benefits: Oracle Utilities Customer Self Service 2.1 includes several new capabilities and enhancements including significantly improved Commercial Account Management and Advanced Notification Management using a new Oracle Utilities Notification Center module (licensed separately). These include the following: Advanced Notification Management Online Issues and Forms Management • Budget Management and Billing for Billed Budgets Prepaid User Dashboard Enhanced Usage Details Web Presentment Start/Stop/Transfer Service Automation Payment Arrangement Automation Account Sets Management for Large Commercial Customers Multiple Account Usage Data Aggregation, Comparison, and Data Download Multiple Account Financial History Mobile Outage Maps More information can be found on OPN

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  • Twitter Customer Sentiment Analysis

    - by Liam McLennan
    The breakable toy that I am currently working on is a twitter customer sentiment analyser. It scrapes twitter for tweets relating to a particular organisation, applies a machine learning algorithm to determine if the content of tweet is positive or negative, and generates reports of the sentiment data over time, correlated to dates, events and news feeds. I’m having lots of fun building this, but I would also like to learn if there is a market for quantified sentiment data. So that I can start to show people what I have in mind I have created a mockup of the simplest and most important report. It shows customer sentiment over time, with important events highlighted. As the user moves their mouse to the right (forward in time) the source data area scrolls up to display the tweets from that time. The tweets are colour coded based on sentiment rating. After I started working on this project I discovered that a team of students have already built something similar. It is a lot of fun to enter your employers name and see what it says.

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  • WebCenter Customer Webcast - Nov 27th/28th

    - by Kellsey Ruppel
    WebCenter Customer Webcast - Nov 27th/28th Join the Oracle WebCenter team on this all important webcast as we present the latest product direction that was recently shared at the Oracle OpenWorld 2012 conference in San Francisco, CA. This next Oracle WebCenter Quarterly Customer Update Webcast is scheduled to air on Nov 27th (Nov 28th in Asia Pacific). We will also be sharing the latest product updates and key support announcements that all Oracle WebCenter professionals and solution owners need to know. Don’t miss out on getting the latest information! There will be two live sessions with Q&A at the end of each session. Register for Session 1 -  Nov 27th 9am San Francisco, 12pm New York, 5 pm London Register for Session 2 – Nov 28thth 9am Singapore, 11am Sydney, (27th) 6pm San Francisco

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  • A new clients come into my web agency. How to configure email and social accounts to work better? [on hold]

    - by Marco Panichi
    I created websites for many years but still have not found the right way to organize all the email and social accounts of every clients. I mean, every web agency follows dozens of customers. Each client needs at least Google Analytics, AdWords, a Facebook page, a Twitter profile, a Youtube channel, probably a listing on Google Places and maybe a Mail Chimp (or similar) account. The web agency, in my opinion, must own these accounts, use them to deliver results to the customer and -of course- make them available to the customer for two reasons: - The customer must be able to see how things are going - The client must have the ability to change web agency without suffering The web agency, however, has many problems in having all of these accounts. For example, I like the idea of having a Gmail account for each client and from that account use all the products of Google. But is not possible to create more than many Gmail account from the same ip address and with the same phone number. The web agency could invite the customer to create his own accounts but: - This is not necessary a value for the customer (indeed...) - The web agency would manage them, however, from the same ip address, incurring in problems - If phone verification occurs, the web agency has to disturb the customer for verification Have you the same problem? How to solve it?

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  • Oracle UPK Customer Roundtable - Featuring Medtronic's Journey To Support Global Systems Implementat

    - by [email protected]
    Hear Medtronic's journey of adopting Oracle UPK globally across their SAP, Siebel, and PeopleSoft applications. Register Now for this free webinar! Thursday, April 29, 2010 -- 9:00 am PT Medtronic's success story highlights how Oracle UPK improved workforce effectiveness, addressed compliance, and ensured end user adoption. From starting out with a small group of developers using Oracle UPK to having 35 developers creating 18,000 topics, Oracle UPK has become part of Medtronic's learning infrastructure with multi-languages, help menu integration and much more.

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  • How to integrate technical line/functional manager into Scrum team?

    - by thegreendroid
    We have recently had a new line manager start who is managing our Scrum team. He is immensely experienced in our field but is relatively inexperienced at Agile/Scrum. He has extensive technical expertise in embedded software (the team's domain) that would go to waste if not utilised properly. However, the team is wary of making a line manager part of the Scrum team. The general consensus is that the line manager should not be part of the Scrum team at all. There are a number of issues that may crop up, e.g. the team may start "reporting" to the manager (i.e. a daily status update!), the manager may start to micro-manage team members etc etc. As it currently stands, he has already said that he feels like an outsider within the team. We really want to make use of his technical skills, we'd be foolish if we didn't because we are a relatively inexperienced and young team of twenty somethings. What would be the best approach to integrate a senior "technical" line manager in a Scrum team and make him feel like he is part of the team?

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  • Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

    - by Tuula Fai
    The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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  • Learning AngularJS by Example – The Customer Manager Application

    - by dwahlin
    I’m always tinkering around with different ideas and toward the beginning of 2013 decided to build a sample application using AngularJS that I call Customer Manager. It’s not exactly the most creative name or concept, but I wanted to build something that highlighted a lot of the different features offered by AngularJS and how they could be used together to build a full-featured app. One of the goals of the application was to ensure that it was approachable by people new to Angular since I’ve never found overly complex applications great for learning new concepts. The application initially started out small and was used in my AngularJS in 60-ish Minutes video on YouTube but has gradually had more and more features added to it and will continue to be enhanced over time. It’ll be used in a new “end-to-end” training course my company is working on for AngularjS as well as in some video courses that will be coming out. Here’s a quick look at what the application home page looks like: In this post I’m going to provide an overview about how the application is organized, back-end options that are available, and some of the features it demonstrates. I’ve already written about some of the features so if you’re interested check out the following posts: Building an AngularJS Modal Service Building a Custom AngularJS Unique Value Directive Using an AngularJS Factory to Interact with a RESTful Service Application Structure The structure of the application is shown to the right. The  homepage is index.html and is located at the root of the application folder. It defines where application views will be loaded using the ng-view directive and includes script references to AngularJS, AngularJS routing and animation scripts, plus a few others located in the Scripts folder and to custom application scripts located in the app folder. The app folder contains all of the key scripts used in the application. There are several techniques that can be used for organizing script files but after experimenting with several of them I decided that I prefer things in folders such as controllers, views, services, etc. Doing that helps me find things a lot faster and allows me to categorize files (such as controllers) by functionality. My recommendation is to go with whatever works best for you. Anyone who says, “You’re doing it wrong!” should be ignored. Contrary to what some people think, there is no “one right way” to organize scripts and other files. As long as the scripts make it down to the client properly (you’ll likely minify and concatenate them anyway to reduce bandwidth and minimize HTTP calls), the way you organize them is completely up to you. Here’s what I ended up doing for this application: Animation code for some custom animations is located in the animations folder. In addition to AngularJS animations (which are defined using CSS in Content/animations.css), it also animates the initial customer data load using a 3rd party script called GreenSock. Controllers are located in the controllers folder. Some of the controllers are placed in subfolders based upon the their functionality while others are placed at the root of the controllers folder since they’re more generic:   The directives folder contains the custom directives created for the application. The filters folder contains the custom filters created for the application that filter city/state and product information. The partials folder contains partial views. This includes things like modal dialogs used in the application. The services folder contains AngularJS factories and services used for various purposes in the application. Most of the scripts in this folder provide data functionality. The views folder contains the different views used in the application. Like the controllers folder, the views are organized into subfolders based on their functionality:   Back-End Services The Customer Manager application (grab it from Github) provides two different options on the back-end including ASP.NET Web API and Node.js. The ASP.NET Web API back-end uses Entity Framework for data access and stores data in SQL Server (LocalDb). The other option on the back-end is Node.js, Express, and MongoDB.   Using the ASP.NET Web API Back-End To run the application using ASP.NET Web API/SQL Server back-end open the .sln file at the root of the project in Visual Studio 2012 or higher (the free Express 2013 for Web version is fine). Press F5 and a browser will automatically launch and display the application. Using the Node.js Back-End To run the application using the Node.js/MongoDB back-end follow these steps: In the CustomerManager directory execute 'npm install' to install Express, MongoDB and Mongoose (package.json). Load sample data into MongoDB by performing the following steps: Execute 'mongod' to start the MongoDB daemon Navigate to the CustomerManager directory (the one that has initMongoCustData.js in it) then execute 'mongo' to start the MongoDB shell Enter the following in the mongo shell to load the seed files that handle seeding the database with initial data: use custmgr load("initMongoCustData.js") load("initMongoSettingsData.js") load("initMongoStateData.js") Start the Node/Express server by navigating to the CustomerManager/server directory and executing 'node app.js' View the application at http://localhost:3000 in your browser. Key Features The Customer Manager application certainly doesn’t cover every feature provided by AngularJS (as mentioned the intent was to keep it as simple as possible) but does provide insight into several key areas: Using factories and services as re-useable data services (see the app/services folder) Creating custom directives (see the app/directives folder) Custom paging (see app/views/customers/customers.html and app/controllers/customers/customersController.js) Custom filters (see app/filters) Showing custom modal dialogs with a re-useable service (see app/services/modalService.js) Making Ajax calls using a factory (see app/services/customersService.js) Using Breeze to retrieve and work with data (see app/services/customersBreezeService.js). Switch the application to use the Breeze factory by opening app/services.config.js and changing the useBreeze property to true. Intercepting HTTP requests to display a custom overlay during Ajax calls (see app/directives/wcOverlay.js) Custom animations using the GreenSock library (see app/animations/listAnimations.js) Creating custom AngularJS animations using CSS (see Content/animations.css) JavaScript patterns for defining controllers, services/factories, directives, filters, and more (see any JavaScript file in the app folder) Card View and List View display of data (see app/views/customers/customers.html and app/controllers/customers/customersController.js) Using AngularJS validation functionality (see app/views/customerEdit.html, app/controllers/customerEditController.js, and app/directives/wcUnique.js) More… Conclusion I’ll be enhancing the application even more over time and welcome contributions as well. Tony Quinn contributed the initial Node.js/MongoDB code which is very cool to have as a back-end option. Access the standard application here and a version that has custom routing in it here. Additional information about the custom routing can be found in this post.

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  • Google I/O 2010 - Fireside chat with the Geo team

    Google I/O 2010 - Fireside chat with the Geo team Google I/O 2010 - Fireside chat with the Geo team Fireside Chats, Geo Thor Mitchell, Peter Birch, Matt Holden, Ben Appleton, Bart Locanthi, Thatcher Ulrich Here's your opportunity to pick the brains of the people behind the Maps, Earth, and Maps Data APIs! We'll take a quick walk through the milestones of the last year, and then open it up to your questions. Don't miss your opportunity to get the straight scoop on all that's new in the world of Google Geo APIs. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 6 0 ratings Time: 51:16 More in Science & Technology

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  • Google I/O 2010 - Fireside chat with the Enterprise team

    Google I/O 2010 - Fireside chat with the Enterprise team Google I/O 2010 - Fireside chat with the Enterprise team Fireside Chats, Enterprise Chris Vander Mey, Scott McMullan, Ryan Boyd, David Glazer, Evan Gilbert With the launch of the Google Apps Marketplace, we've introduced a new way to expose your software to businesses - and a new way to extend Google Apps. If you're interested in building apps, what we're thinking about, or if you have other questions about the Marketplace, pull up a chair. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 54 0 ratings Time: 59:38 More in Science & Technology

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  • Google I/O 2010 - Fireside chat with the Social Web team

    Google I/O 2010 - Fireside chat with the Social Web team Google I/O 2010 - Fireside chat with the Social Web team Fireside Chats, Social Web David Glazer, DeWitt Clinton, John Panzer, Joseph Smarr, Sami Shalabi, Todd Jackson, Chris Chabot (moderator) Social is quickly becoming an integral part of how we experience the web, and this is your chance to pick the brains of the people who are working on Buzz, the Buzz API and the underlying open protocols such as Activity Streams and OAuth which are an essential component of a truly open & social web. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 18 0 ratings Time: 01:01:10 More in Science & Technology

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  • Building InstallShield based Installers using Team Build 2010

    - by jehan
    Last few weeks, I have been working on Application Packaging stuff using all the widely used tools like InstallShield, WISE, WiX and Visual Studio Installer. So, I thought it would be good to post about how to Build the Installers developed using these tools with Team Build 2010. This post will focus on how to build the InstallShield generated packages using Team Build 2010. For the release of VS2010, Microsoft has partnered with Flexera who are the makers of InstallShield to create InstallShield Limited Edition, especially for the customers of Visual Studio. First Microsoft planned to release WiX (Windows Installer Xml) with VS2010, but later Microsoft dropped  WiX from VS2010 due to reasons which are best known to them and partnered with InstallShield for Limited Edition. It disappointed lot of people because InstallShield Limited Edition provides only few features of InstallShield and it may not feasable to build complex installer packages using this and it also requires License, where as WiX is an open source with no license costs and it has proved efficient in building most complex packages. Only the last three features are available in InstallShield Limited Edition from the total features offered by InstallShield as shown in below list.                                                                                            Feature Limited Edition for Visual Studio 2010 Standalone Build System Maintain a clean build machine by using only the part of InstallShield that compiles the installations. InstallShield Best Practices Validation Suite Avoid common installation issues. Try and Die Functionality RCreate a fully functional trial version of your product. InstallShield Repackager Create Windows Installer setups from any legacy installation. Multilingual Support Present installation text in up to 35 languages. Microsoft App-V™ Support Deploy your applications as App-V virtual packages that run without conflict. Industry-Standard InstallScript Achieve maximum flexibility in your installations. Dialog Editor Modify the layout of existing end-user dialogs, create new custom dialogs, and more. Patch Creation Build updates and patches for your products. Setup Prerequisite Editor Easily control prerequisite restart behavior and source locations. String Editor View Control the localizable text strings displayed at run time with this spreadsheet-like table. Text File Changes View Configure search-and-replace actions for content in text files to be modified at run time. Virtual Machine Detection Block your installations from running on virtual machines. Unicode Support Improve multi-language installation development. Support for 64-Bit COM Extraction Extract COM data from a 64-bit COM server. Windows Installer Installation Chaining Add MSI packages to your main installation and chain them together. XML Support Save time by quickly testing XML configuration changes to installation projects. Billboard Support for Custom Branding Display Adobe Flash billboards and other graphic files during the install process. SaaS Support (IIS 7 and SSL Technologies) Easily deploy Windows-based Web applications. Project Assistant Jumpstart a project by using a simplified set of views. Support for Digital Signatures Save time by digitally signing all your files at build time. Easily Run Custom Actions Schedule a custom action to run at precisely the right moment in your installation. Installation Prerequisites Check for and install prerequisites before your installation is executed. To create a InstallShield project in Visual Studio and Build it using Team Build 2010, first you have to add the InstallShield Project template  to your Solution file. If you want to use InstallShield Limited edition you can add it from FileàNewà project àother Project Types àSetup and Deploymentà InstallShield LE and if you are using other versions of InstallShield, then you have to add it from  from FileàNewà project àInstallShield Projects. Here, I’m using  InstallShield 2011 Premier edition as I already have it Installed. I have created a simple package for TailSpin Application which has a Feature called Web, few components and a IIS Web Site for  TailSpin application.   Before started working on this, I thought I may need to build the package by calling invoke process activity in build process template or have to create a new custom activity. But, it got build without any changes to build process template. But, it was failing with below error message. C:\Program Files (x86)\MSBuild\InstallShield\2011\InstallShield.targets (68): The "InstallShield.Tasks.InstallShield" task could not be loaded from the assembly C:\Program Files (x86)\MSBuild\InstallShield\2010Limited\InstallShield.Tasks.dll. Could not load file or assembly 'file:///C:\Program Files(x86)\MSBuild\InstallShield\2011\InstallShield.Tasks.dll' or one of its dependencies. An attempt was made to load a program with an incorrect format. Confirm that the <UsingTask> declaration is correct, that the assembly and all its dependencies are available, and that the task contains a public class that implements Microsoft.Build.Framework.ITask. This error is due to 64-bit build machine which I’m using. This issue will be replicable if you are queuing a build on a 64-bit build machine. To avoid this you have to ensure that you configured the build definition for your InstallShield project to load the InstallShield.Tasks.dll file (which is a 32-bit file); otherwise, you will encounter this build error informing you that the InstallShield.Tasks.dll file could not be loaded. To select the 32-bit version of MSBuild, click the Process tab of your build definition in Team Explorer. Then, under the Advanced node, find the MSBuild Platform setting, and select x86. Note that if you are using a 32-bit build machine, you can select either Auto or x86 for the MSBuild Platform setting.  Once I did above changes, the build got successful.

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  • Know Your Audience, And/Or Your Customer

    - by steve.diamond
    Yesterday I gave an internal presentation to about 20 Oracle employees on "messaging," not messaging technology, but embarking on the process of building messages. One of the elements I covered was the importance of really knowing and understanding your audience. As a humorous reference I included two side-by-side photos of Oakland A's fans and Oakland Raiders fans. The Oakland A's fans looked like happy-go-lucky drunk types. The Oakland Raiders fans looked like angry extras from a low budget horror flick. I then asked my presentation attendees what these two groups had in common. Here's what I heard. --They're human (at least I THINK they're human). --They're from Oakland. --They're sports fans. After that, it was anyone's guess. A few days earlier we were putting the finishing touches on a sales presentation for one of our product lines. We had included an upfront "lead in" addressing how the economy is improving, yet that doesn't mean sales executives will have any more resources to add to their teams, invest in technology, etc. This "lead in" included miscellaneous news article headlines and statistics validating the slowly improving economy. When we subjected this presentation to internal review two days ago, this upfront section in particular was scrutinized. "Is the economy really getting better? I (exclamation point) don't think it's really getting better. Haven't you seen the headlines coming out of Greece and Europe?" Then the question TO ME became, "Who will actually be in the audience that sees and hears this presentation? Will s/he be someone like me? Or will s/he be someone like the critic who didn't like our lead-in?" We took the safe route and removed that lead in. After all, why start a "pitch" with a component that is arguably subjective? What if many of our audience members are individuals at organizations still facing a strong headwind? For reasons I won't go into here, it was the right decision to make. The moral of the story: Make sure you really know your audience. Harness the wisdom of the information your organization's CRM systems collect to get that fully informed "customer view." Conduct formal research. Conduct INFORMAL research. Ask lots of questions. Study industries and scenarios that have nothing to do with yours to see "how they do it." Stop strangers in coffee shops and on the street...seriously. Last week I caught up with an old friend from high school who recently retired from a 25 year career with the USMC. He said, "I can learn something from every single person I come into contact with." What a great way of approaching the world. Then, think about and write down what YOU like and dislike as a customer. But also remember that when it comes to your company's products, you are most likely NOT the customer, so don't go overboard in superimposing your own world view. Approaching the study of customers this way adds rhyme, reason and CONTEXT to lengthy blog posts like this one. Know your audience.

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  • TFS API-Process Template currently applied to the Team Project

    - by Tarun Arora
    Download Demo Solution - here In this blog post I’ll show you how to use the TFS API to get the name of the Process Template that is currently applied to the Team Project. You can also download the demo solution attached, I’ve tested this solution against TFS 2010 and TFS 2011.    1. Connecting to TFS Programmatically I have a blog post that shows you from where to download the VS 2010 SP1 SDK and how to connect to TFS programmatically. private TfsTeamProjectCollection _tfs; private string _selectedTeamProject;   TeamProjectPicker tfsPP = new TeamProjectPicker(TeamProjectPickerMode.SingleProject, false); tfsPP.ShowDialog(); this._tfs = tfsPP.SelectedTeamProjectCollection; this._selectedTeamProject = tfsPP.SelectedProjects[0].Name; 2. Programmatically get the Process Template details of the selected Team Project I’ll be making use of the VersionControlServer service to get the Team Project details and the ICommonStructureService to get the Project Properties. private ProjectProperty[] GetProcessTemplateDetailsForTheSelectedProject() { var vcs = _tfs.GetService<VersionControlServer>(); var ics = _tfs.GetService<ICommonStructureService>(); ProjectProperty[] ProjectProperties = null; var p = vcs.GetTeamProject(_selectedTeamProject); string ProjectName = string.Empty; string ProjectState = String.Empty; int templateId = 0; ProjectProperties = null; ics.GetProjectProperties(p.ArtifactUri.AbsoluteUri, out ProjectName, out ProjectState, out templateId, out ProjectProperties); return ProjectProperties; } 3. What’s the catch? The ProjectProperties will contain a property “Process Template” which as a value has the name of the process template. So, you will be able to use the below line of code to get the name of the process template. var processTemplateName = processTemplateDetails.Where(pt => pt.Name == "Process Template").Select(pt => pt.Value).FirstOrDefault();   However, if the process template does not contain the property “Process Template” then you will need to add it. So, the question becomes how do i add the Name property to the Process Template. Download the Process Template from the Process Template Manager on your local        Once you have downloaded the Process Template to your local machine, navigate to the Classification folder with in the template       From the classification folder open Classification.xml        Add a new property <property name=”Process Template” value=”MSF for CMMI Process Improvement v5.0” />           4. Putting it all together… using System; using System.Collections.Generic; using System.ComponentModel; using System.Data; using System.Drawing; using System.Linq; using System.Text; using System.Windows.Forms; using Microsoft.TeamFoundation.Client; using Microsoft.TeamFoundation.VersionControl.Client; using Microsoft.TeamFoundation.Server; using System.Diagnostics; using Microsoft.TeamFoundation.WorkItemTracking.Client; namespace TfsAPIDemoProcessTemplate { public partial class Form1 : Form { public Form1() { InitializeComponent(); } private TfsTeamProjectCollection _tfs; private string _selectedTeamProject; private void btnConnect_Click(object sender, EventArgs e) { TeamProjectPicker tfsPP = new TeamProjectPicker(TeamProjectPickerMode.SingleProject, false); tfsPP.ShowDialog(); this._tfs = tfsPP.SelectedTeamProjectCollection; this._selectedTeamProject = tfsPP.SelectedProjects[0].Name; var processTemplateDetails = GetProcessTemplateDetailsForTheSelectedProject(); listBox1.Items.Clear(); listBox1.Items.Add(String.Format("Team Project Selected => '{0}'", _selectedTeamProject)); listBox1.Items.Add(Environment.NewLine); var processTemplateName = processTemplateDetails.Where(pt => pt.Name == "Process Template") .Select(pt => pt.Value).FirstOrDefault(); if (!string.IsNullOrEmpty(processTemplateName)) { listBox1.Items.Add(Environment.NewLine); listBox1.Items.Add(String.Format("Process Template Name: {0}", processTemplateName)); } else { listBox1.Items.Add(String.Format("The Process Template does not have the 'Name' property set up")); listBox1.Items.Add(String.Format("***TIP: Download the Process Template and in Classification.xml add a new property Name, update the template then you will be able to see the Process Template Name***")); listBox1.Items.Add(String.Format(" - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -")); } } private ProjectProperty[] GetProcessTemplateDetailsForTheSelectedProject() { var vcs = _tfs.GetService<VersionControlServer>(); var ics = _tfs.GetService<ICommonStructureService>(); ProjectProperty[] ProjectProperties = null; var p = vcs.GetTeamProject(_selectedTeamProject); string ProjectName = string.Empty; string ProjectState = String.Empty; int templateId = 0; ProjectProperties = null; ics.GetProjectProperties(p.ArtifactUri.AbsoluteUri, out ProjectName, out ProjectState, out templateId, out ProjectProperties); return ProjectProperties; } } } Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Have you come across a better way of doing this, please share your experience here. Questions/Feedback/Suggestions, etc please leave a comment. Thank You! Share this post : CodeProject

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  • Collision filtering by object, team

    - by Bill Zimmerman
    Hi, I am looking for a good method to determine which objects will be considered for collision with other objects. My current idea is that each object has the following properties: alwaysCollidesWith = [list of objects that will always trigger a collision check] neverCollidesWith = [lost of objects that will never be considered] teamCollidesWith = [list of objects that will be checked, provided they belong to a different team] For example: -projectiles never have to be checked for collisions with other projectiles -players are always checked for collisions with players, regardless of team -projectiles are only considered for collisions if they collide with another teams players Does anyone see any weaknesses with this approach? Can anyone recommend a better approach?

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  • Some of my favourite Visual Studio 2012 things&ndash;Teams

    - by Aaron Kowall
    Getting the balance right for when and how many team projects to create has always been a bit of a balance.  On large initiatives, there are often teams who work toward a common system.  These teams often have quite a bit of autonomy, but need to roll up to some higher level initiative.  In TFS 2010, people were often tempted to create separate Team Projects for each of the sub-teams and then do some magic with reporting and cross-team queries to get the consolidated view.  My recommendation was always to use Areas as a means of separating work across the team, but that always resulted in a large number of queries that need to be maintained and just seemed confusing.  When doing anything you had to remember to filter the query or view by Area in order to get correct results. Along with the awesome web access portal that comes in TFS 2012 (which I will cover details of in another post) the product group has introduced the concept of Teams.  A team is a sub-group within a TFS 2012 Team Project which allows us to more easily divide work along team boundaries. Technically, a Team is defined by an Area Path and a TFS Group, both of which could be done in TFS 2012.  However, by allowing for creation of a ‘Team’ in TFS 2012, the web portal is able to do a bunch of ‘magic’ for us.  We can view the project site (backlog, taskboard, etc) for the the team, we can assign items to the team and we can view the burndown for the team.  Basically, all the stuff that we had to prepare manually we now get created and managed for us with a nice UI. When you create a Team Project in TFS 2012, a ‘Default’ team is created with the same name as the Team Project.  So, if you only have 1 team working on the project, you are set.  If you want to divide the work into additional teams, you can create teams by using the Team Web Client. Teams are created using the ‘Administer Server’ icon in the top right of the web site.   You can select the team site by using the team chooser: Once you have selected a team, the Product Backlog, TaskBoard, Burndown Charts, etc. are all filtered to that team. NOTE: You always have the ability to choose the ‘Default’ team to see items for the entire project. PS: It’s been a long while since I shared on this blog.  To help with that I’m in a blogging challenge with some other developer and agilist friends.  Please check out their blogs as well: Steve Rogalsky: http://winnipegagilist.blogspot.ca Dylan Smith: http://www.geekswithblogs.net/optikal Tyler Doerkson: http://blog.tylerdoerksen.com David Alpert: http://www.spinthemoose.com Dave White: http://www.agileramblings.com   Technorati Tags: TFS 2012,Agile,Team

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