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  • Talking JavaOne with Rock Star Martijn Verburg

    - by Janice J. Heiss
    JavaOne Rock Stars, conceived in 2005, are the top-rated speakers at each JavaOne Conference. They are awarded by their peers, who, through conference surveys, recognize them for their outstanding sessions and speaking ability. Over the years many of the world’s leading Java developers have been so recognized. Martijn Verburg has, in recent years, established himself as an important mover and shaker in the Java community. His “Diabolical Developer” session at the JavaOne 2011 Conference got people’s attention by identifying some of the worst practices Java developers are prone to engage in. Among other things, he is co-leader and organizer of the thriving London Java User Group (JUG) which has more than 2,500 members, co-represents the London JUG on the Executive Committee of the Java Community Process, and leads the global effort for the Java User Group “Adopt a JSR” and “Adopt OpenJDK” programs. Career highlights include overhauling technology stacks and SDLC practices at Mizuho International, mentoring Oracle on technical community management, and running off shore development teams for AIG. He is currently CTO at jClarity, a start-up focusing on automating optimization for Java/JVM related technologies, and Product Advisor at ZeroTurnaround. He co-authored, with Ben Evans, "The Well-Grounded Java Developer" published by Manning and, as a leading authority on technical team optimization, he is in high demand at major software conferences.Verburg is participating in five sessions, a busy man indeed. Here they are: CON6152 - Modern Software Development Antipatterns (with Ben Evans) UGF10434 - JCP and OpenJDK: Using the JUGs’ “Adopt” Programs in Your Group (with Csaba Toth) BOF4047 - OpenJDK Building and Testing: Case Study—Java User Group OpenJDK Bugathon (with Ben Evans and Cecilia Borg) BOF6283 - 101 Ways to Improve Java: Why Developer Participation Matters (with Bruno Souza and Heather Vancura-Chilson) HOL6500 - Finding and Solving Java Deadlocks (with Heinz Kabutz, Kirk Pepperdine, Ellen Kraffmiller and Henri Tremblay) When I asked Verburg about the biggest mistakes Java developers tend to make, he listed three: A lack of communication -- Software development is far more a social activity than a technical one; most projects fail because of communication issues and social dynamics, not because of a bad technical decision. Sadly, many developers never learn this lesson. No source control -- Developers simply storing code in local filesystems and emailing code in order to integrate Design-driven Design -- The need for some developers to cram every design pattern from the Gang of Four (GoF) book into their source code All of which raises the question: If these practices are so bad, why do developers engage in them? “I've seen a wide gamut of reasons,” said Verburg, who lists them as: * They were never taught at high school/university that their bad habits were harmful.* They weren't mentored in their first professional roles.* They've lost passion for their craft.* They're being deliberately malicious!* They think software development is a technical activity and not a social one.* They think that they'll be able to tidy it up later.A couple of key confusions and misconceptions beset Java developers, according to Verburg. “With Java and the JVM in particular I've seen a couple of trends,” he remarked. “One is that developers think that the JVM is a magic box that will clean up their memory, make their code run fast, as well as make them cups of coffee. The JVM does help in a lot of cases, but bad code can and will still lead to terrible results! The other trend is to try and force Java (the language) to do something it's not very good at, such as rapid web development. So you get a proliferation of overly complex frameworks, libraries and techniques trying to get around the fact that Java is a monolithic, statically typed, compiled, OO environment. It's not a Golden Hammer!”I asked him about the keys to running a good Java User Group. “You need to have a ‘Why,’” he observed. “Many user groups know what they do (typically, events) and how they do it (the logistics), but what really drives users to join your group and to stay is to give them a purpose. For example, within the LJC we constantly talk about the ‘Why,’ which in our case is several whys:* Re-ignite the passion that developers have for their craft* Raise the bar of Java developers in London* We want developers to have a voice in deciding the future of Java* We want to inspire the next generation of tech leaders* To bring the disparate tech groups in London together* So we could learn from each other* We believe that the Java ecosystem forms a cornerstone of our society today -- we want to protect that for the futureLooking ahead to Java 8 Verburg expressed excitement about Lambdas. “I cannot wait for Lambdas,” he enthused. “Brian Goetz and his group are doing a great job, especially given some of the backwards compatibility that they have to maintain. It's going to remove a lot of boiler plate and yet maintain readability, plus enable massive scaling.”Check out Martijn Verburg at JavaOne if you get a chance, and, stay tuned for a longer interview yours truly did with Martijn to be publish on otn/java some time after JavaOne.

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  • CLR via C# 3rd Edition is out

    - by Abhijeet Patel
    Time for some book news update. CLR via C#, 3rd Edition seems to have been out for a little while now. The book was released in early Feb this year, and needless to say my copy is on it’s way. I can barely wait to dig in and chew on the goodies that one of the best technical authors and software professionals I respect has in store. The 2nd edition of the book was an absolute treat and this edition promises to be no less. Here is a brief description of what’s new and updated from the 2nd edition. Part I – CLR Basics Chapter 1-The CLR’s Execution Model Added about discussion about C#’s /optimize and /debug switches and how they relate to each other. Chapter 2-Building, Packaging, Deploying, and Administering Applications and Types Improved discussion about Win32 manifest information and version resource information. Chapter 3-Shared Assemblies and Strongly Named Assemblies Added discussion of TypeForwardedToAttribute and TypeForwardedFromAttribute. Part II – Designing Types Chapter 4-Type Fundamentals No new topics. Chapter 5-Primitive, Reference, and Value Types Enhanced discussion of checked and unchecked code and added discussion of new BigInteger type. Also added discussion of C# 4.0’s dynamic primitive type. Chapter 6-Type and Member Basics No new topics. Chapter 7-Constants and Fields No new topics. Chapter 8-Methods Added discussion of extension methods and partial methods. Chapter 9-Parameters Added discussion of optional/named parameters and implicitly-typed local variables. Chapter 10-Properties Added discussion of automatically-implemented properties, properties and the Visual Studio debugger, object and collection initializers, anonymous types, the System.Tuple type and the ExpandoObject type. Chapter 11-Events Added discussion of events and thread-safety as well as showing a cool extension method to simplify the raising of an event. Chapter 12-Generics Added discussion of delegate and interface generic type argument variance. Chapter 13-Interfaces No new topics. Part III – Essential Types Chapter 14-Chars, Strings, and Working with Text No new topics. Chapter 15-Enums Added coverage of new Enum and Type methods to access enumerated type instances. Chapter 16-Arrays Added new section on initializing array elements. Chapter 17-Delegates Added discussion of using generic delegates to avoid defining new delegate types. Also added discussion of lambda expressions. Chapter 18-Attributes No new topics. Chapter 19-Nullable Value Types Added discussion on performance. Part IV – CLR Facilities Chapter 20-Exception Handling and State Management This chapter has been completely rewritten. It is now about exception handling and state management. It includes discussions of code contracts and constrained execution regions (CERs). It also includes a new section on trade-offs between writing productive code and reliable code. Chapter 21-Automatic Memory Management Added discussion of C#’s fixed state and how it works to pin objects in the heap. Rewrote the code for weak delegates so you can use them with any class that exposes an event (the class doesn’t have to support weak delegates itself). Added discussion on the new ConditionalWeakTable class, GC Collection modes, Full GC notifications, garbage collection modes and latency modes. I also include a new sample showing how your application can receive notifications whenever Generation 0 or 2 collections occur. Chapter 22-CLR Hosting and AppDomains Added discussion of side-by-side support allowing multiple CLRs to be loaded in a single process. Added section on the performance of using MarshalByRefObject-derived types. Substantially rewrote the section on cross-AppDomain communication. Added section on AppDomain Monitoring and first chance exception notifications. Updated the section on the AppDomainManager class. Chapter 23-Assembly Loading and Reflection Added section on how to deploy a single file with dependent assemblies embedded inside it. Added section comparing reflection invoke vs bind/invoke vs bind/create delegate/invoke vs C#’s dynamic type. Chapter 24-Runtime Serialization This is a whole new chapter that was not in the 2nd Edition. Part V – Threading Chapter 25-Threading Basics Whole new chapter motivating why Windows supports threads, thread overhead, CPU trends, NUMA Architectures, the relationship between CLR threads and Windows threads, the Thread class, reasons to use threads, thread scheduling and priorities, foreground thread vs background threads. Chapter 26-Performing Compute-Bound Asynchronous Operations Whole new chapter explaining the CLR’s thread pool. This chapter covers all the new .NET 4.0 constructs including cooperative cancelation, Tasks, the aralle class, parallel language integrated query, timers, how the thread pool manages its threads, cache lines and false sharing. Chapter 27-Performing I/O-Bound Asynchronous Operations Whole new chapter explaining how Windows performs synchronous and asynchronous I/O operations. Then, I go into the CLR’s Asynchronous Programming Model, my AsyncEnumerator class, the APM and exceptions, Applications and their threading models, implementing a service asynchronously, the APM and Compute-bound operations, APM considerations, I/O request priorities, converting the APM to a Task, the event-based Asynchronous Pattern, programming model soup. Chapter 28-Primitive Thread Synchronization Constructs Whole new chapter discusses class libraries and thread safety, primitive user-mode, kernel-mode constructs, and data alignment. Chapter 29-Hybrid Thread Synchronization Constructs Whole new chapter discussion various hybrid constructs such as ManualResetEventSlim, SemaphoreSlim, CountdownEvent, Barrier, ReaderWriterLock(Slim), OneManyResourceLock, Monitor, 3 ways to solve the double-check locking technique, .NET 4.0’s Lazy and LazyInitializer classes, the condition variable pattern, .NET 4.0’s concurrent collection classes, the ReaderWriterGate and SyncGate classes.

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  • Profit's COLLABORATE 10 Session Selections

    - by Aaron Lazenby
    COLLABORATE 2010 is a mere 11 days away (thanks for the reminder @ocp_advisor). Every year I publish my a list of the sessions I think reflect some of the more interesting people/trends in enterprise IT. I should be at all of these sessions, so drop by for a chat--I'll be the guy tapping out emails on my iPad... Monday, April 19 9:15 a.m. - Keynote: Transforming Customer Value, Delivering Highest Customer Service Location: Keynote Hall I never miss Charles Phillips when he speaks--it's one of the best opportunities to get an update on Oracle product developments and strategy. And there's certainly occasion for an update: this will be Phillips' first big presentation since the Oracle + Sun Strategy Update in late January. Phillips is appearing with Oracle Executive Vice President of Development Thomas Kurian which means there should be some excellent information about how customers are using Oracle's complete software and hardware stack to address enterprise IT challenges. The session should provide some excellent context for the rest of the week's session...don't miss it. 10:45 a.m. - Oracle Fusion Applications: Functional Overview Location: South Seas FI met Basheer Khan at COLLABORATE 08 in Denver and have followed his work ever since. He's a former member of the OAUG Board of Directors, an Oracle ACE, and a charismatic enterprise IT expert. Having worked with the Oracle Usability Advisory Board, Basheer should have some fascinating insights to share about the features and interface of Oracle's Fusine Applications. This session, along with Nadia Bendjedou's "10 Things You Can Do Today to Prepare for the Next Generation Applications" (on Tuesday, April 20 8:00 a.m. in room 3662) should give attendees the update they need about Oracle's next-generation applications.   1:15p.m. - E-Business Suite in the Amazon Cloud Location: South Seas HI did my first full-fledged cloud computing coverage at last year's COLLABORATE show (check out my interview with Oracle's Bill Hodak), where I first learned about Amazon's EC2 offering. I've since talked with several people who have provisioned server space on Amazon's cloud with great results. So I'm looking forward to watching the audience configure an instance of the Oracle E-Business Suite release 12 on the cloud while Chuck Edwards from Blue Gecko drives. This session should take some of the mist and vapor out of the cloud conversation.2:30 p.m. - "Zero Sign-on" to EBS - Enabling 96000 Users to Login to EBS Without User Maintenance Location: South Seas HI'll be sitting tight in South Seas H for the next session on Monday where Doug Pepka, a ten-year veteran of communications giant Comcast, will be walking attendees through a massive single sign-on (SSO) project across the enterprise. I'm working on a story about SSO for the August issue of Profit, so this session has real practical value to me. Plus the proliferation of user account logins--both personal and professional--makes this a critical usability/change management issue for IT leaders planning for successful long-term IT implementations.   Tuesday 8:00 am  - Information Architecture for Men in Kilts Location: SURF AGetting to a 8:00 a.m. presentation is a tall order in Las Vegas, but presenter Billy Cripe will make it worth your effort. Not only is the title of this session great, but the content should appeal to any IT strategist looking to push the limits of Web 2.0 technologies in the enterprise. Cripe is a product management director of Enterprise 2.0 and Enterprise Content Management at Oracle, author of Reshaping Your Business with Web 2.0, and a prolific blogger--he knows how information architecture is critical to and enterprise 2.0 implementation.    10:30a.m. - Oracle Virtualization: From Desktop to Data Center Location: REEF FData center virtualization is still one of the best ways to reduce the cost of running enterprise IT. With the addition of Sun products, Oracle has the industry's most comprehensive virtualization portfolio. I must admit, I'm no expert in this subject. So I'm looking forward to Monica Kumar's presentation so I can get up to speed.   Wednesday 8:00 a.m. - The Art of the Steal Location: Mandalay Bay Ballroom JMany will know Frank Abagnale from Steven Spielberg's 2002 film "Catch Me if You Can." The one-time con man and international fugitive who swindled $2.5 million in forged checks went on to help U.S. federal officials investigate fraud cases. Now the CEO of Abagnale and Associates, he has become an invaluable source to the business world on the subject of fraud and fraud protection. With identity theft and digital fraud still on the rise, this session should be an entertaining, and sobering, education on the threats facing businesses and customers around the world. A great way to start Wednesday.1:00 p.m. - Google Wave: Will it replace e-mail as we know it today? Location: SURF EBy many assessments (my own included), Google Wave is a bit of an open collaboration failure. It may seem like an odd reason for me to be excited about this session, but I'm looking forward to the chance to revisit the technology. Also, this is a great case study in connecting free, available Internet tools to existing enterprise computing environments--an issue that IT strategists must contend with as workers spreads out and choose their own productivity tools.  

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  • Identity R2 - Experts Podcast Series

    - by Tanu Sood
    To follow up on the Identity Management R2 launch, a series of podcasts were recorded with subject matter experts from customer organizations, our partners and Oracle’s PM team to discuss key trends, R2 capabilities, implementation best practices and more. Below is a roll-up of the podcast series that is available on Fusion Middleware radio. R2 Podcasts:   ·         Designing the Next-Generation Identity Platform Vadim Lander, Oracle Highlights: Common architecture model, integration, interoperability and the driving factors behind R2 innovation IT Departments are shifting their Identity Management strategy to be able to support mobile, cloud and social applications. Oracle has anticipated this shift and has built a product roadmap to take advantage of this focus. Join Vadim as he discusses the design strategy behind the latest 11gR2 release and talks about how IDM services have to evolve to meet this new challenge.   ·         BETA Customer Perspective on R2 Ravi Meduri, Kaiser Permanente Highlights: R2 scalability and high availability In this podcast Ravi discusses the new features in 11gR2 that he is most interested in, including High Availability options for Access Management, multi-datacenter architecture, and what it was like working with the Oracle product team during the BETA program.   ·         Partner Perspective on R2 Rex Thexton, PricewaterhouseCoopers Highlights: Usability Enhancements for Users and Administrators A lot of new usability features went into the 11gR2 release making this the most business friendly IDM release to date. In this podcast Rex Thexton, Managing Director from PwC, talks about some of the new UI changes for both end users and administrators, and also about the new connector creation framework.   Access Request Updates in R2 Marc Boroditsky, Oracle Highlights: Access request User Interface innovations A lot of changes have been made to the Access Request user interface in the latest version of Oracle Identity Manager 11gR2. A real focus has been put on making the request process more business user friendly, and a lot of new customization capability has been added for the IT administrators. Hear Marc discuss the updated UI, and explain how administrators will be able to customize OIM to meet their company's requirements   ·         Oracle Optimized System for Oracle Unified Directory (OOS4OUD) Nick Kloski, Oracle Highlights: New Optimized System configuration for Unified Directory One of the new features in 11gR2 is the availability of an Optimized System configuration for Oracle Unified Directory. Oracle engineers installed the OUD software onto off the shelf hardware and then created a performance tuned configuration. Join us as we talk to Nick Kloski, Infrastructure Solutions Manager, all about the testing process and the resulting performance metrics.   Privileged Account Management Mark Wilcox, Oracle Highlights: Oracle Privileged Account Manager key capabilities, use cases The new release of Oracle Identity Management 11g R2 includes the capability to manage privileged accounts. Privileged accounts, if compromised, create a risk for fraud in the enterprise and as a result controlling access to privileged accounts is critical. Hear what Mark Wilcox, Principal Product Manager of Oracle Privileged Account Manager has to say about the capabilities of the offering in this podcast.   ·         Browser-based User Interface (UI) Customization Clayton Donley, Oracle Highlights: Benefits of Durable UI Configuration framework Business users need user interfaces that are not only friendly but also easily customizable. However the downside of any customization project is the cost and complexity involved in developing, testing, deploying and managing custom code. In this podcast, we examine how a new capability in Oracle Identity Management around browser based UI customization can reduce costs and complexity of customization while simplifying self service integration with corporate portal strategies.   ·         Simplifying Mobile and Social Sign-On Dan Killmer, Oracle Highlights: Secure mobile sign-on and consumption of social identities with Oracle Access Management The proliferation of mobile devices has spurred a new trend where employees tend to bring their own mobile devices to work and access corporate applications the same way they would access from a desktop or laptop. In this podcast, we examine how Oracle's latest innovation in Identity Management around Mobile and Social Sign On can simplify security and access management challenges posed by the widespread adoption of mobile devices in the enterprise. ·         Enabling Your Business with IDM R2 Scott Bonnell, Oracle Highlights: Self service, mobile access, personalization Gone are the days when Identity Management was just about stopping unauthorized users in their tracks. Identity Management if done right, can also enable your business. Join Scott Bonnell as he discusses how the IDM 11gR2 release enables the enterprise by providing self service, personalization and mobile access to corporate resources.

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  • OS Analytics with Oracle Enterprise Manager (by Eran Steiner)

    - by Zeynep Koch
    Oracle Enterprise Manager Ops Center provides a feature called "OS Analytics". This feature allows you to get a better understanding of how the Operating System is being utilized. You can research the historical usage as well as real time data. This post will show how you can benefit from OS Analytics and how it works behind the scenes. The recording of our call to discuss this blog is available here: https://oracleconferencing.webex.com/oracleconferencing/ldr.php?AT=pb&SP=MC&rID=71517797&rKey=4ec9d4a3508564b3Download the presentation here See also: Blog about Alert Monitoring and Problem Notification Blog about Using Operational Profiles to Install Packages and other content Here is quick summary of what you can do with OS Analytics in Ops Center: View historical charts and real time value of CPU, memory, network and disk utilization Find the top CPU and Memory processes in real time or at a certain historical day Determine proper monitoring thresholds based on historical data Drill down into a process details Where to start To start with OS Analytics, choose the OS asset in the tree and click the Analytics tab. You can see the CPU utilization, Memory utilization and Network utilization, along with the current real time top 5 processes in each category (click the image to see a larger version):  In the above screen, you can click each of the top 5 processes to see a more detailed view of that process. Here is an example of one of the processes: One of the cool things is that you can see the process tree for this process along with some port binding and open file descriptors. Next, click the "Processes" tab to see real time information of all the processes on the machine: An interesting column is the "Target" column. If you configured Ops Center to work with Enterprise Manager Cloud Control, then the two products will talk to each other and Ops Center will display the correlated target from Cloud Control in this table. If you are only using Ops Center - this column will remain empty. The "Threshold" tab is particularly helpful - you can view historical trends of different monitored values and based on the graph - determine what the monitoring values should be: You can ask Ops Center to suggest monitoring levels based on the historical values or you can set your own. The different colors in the graph represent the current set levels: Red for critical, Yellow for warning and Blue for Information, allowing you to quickly see how they're positioned against real data. It's important to note that when looking at longer periods, Ops Center smooths out the data and uses averages. So when looking at values such as CPU Usage, try shorter time frames which are more detailed, such as one hour or one day. Applying new monitoring values When first applying new values to monitored attributes - a popup will come up asking if it's OK to get you out of the current Monitoring Policy. This is OK if you want to either have custom monitoring for a specific machine, or if you want to use this current machine as a "Gold image" and extract a Monitoring Policy from it. You can later apply the new Monitoring Policy to other machines and also set it as a default Monitoring Profile. Once you're done with applying the different monitoring values, you can review and change them in the "Monitoring" tab. You can also click the "Extract a Monitoring Policy" in the actions pane on the right to save all the new values to a new Monitoring Policy, which can then be found under "Plan Management" -> "Monitoring Policies". Visiting the past Under the "History" tab you can "go back in time". This is very helpful when you know that a machine was busy a few hours ago (perhaps in the middle of the night?), but you were not around to take a look at it in real time. Here's a view into yesterday's data on one of the machines: You can see an interesting CPU spike happening at around 3:30 am along with some memory use. In the bottom table you can see the top 5 CPU and Memory consumers at the requested time. Very quickly you can see that this spike is related to the Solaris 11 IPS repository synchronization process using the "pkgrecv" command. The "time machine" doesn't stop here - you can also view historical data to determine which of the zones was the busiest at a given time: Under the hood The data collected is stored on each of the agents under /var/opt/sun/xvm/analytics/historical/ An "os.zip" file exists for the main OS. Inside you will find many small text files, named after the Epoch time stamp in which they were taken If you have any zones, there will be a file called "guests.zip" containing the same small files for all the zones, as well as a folder with the name of the zone along with "os.zip" in it If this is the Enterprise Controller or the Proxy Controller, you will have folders called "proxy" and "sat" in which you will find the "os.zip" for that controller The actual script collecting the data can be viewed for debugging purposes as well: On Linux, the location is: /opt/sun/xvmoc/private/os_analytics/collect If you would like to redirect all the standard error into a file for debugging, touch the following file and the output will go into it: # touch /tmp/.collect.stderr   The temporary data is collected under /var/opt/sun/xvm/analytics/.collectdb until it is zipped. If you would like to review the properties for the Analytics, you can view those per each agent in /opt/sun/n1gc/lib/XVM.properties. Find the section "Analytics configurable properties for OS and VSC" to view the Analytics specific values. I hope you find this helpful! Please post questions in the comments below. Eran Steiner

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  • Java EE at JavaOne - A Few Picks from a Very Rich Line-up

    - by Janice J. Heiss
    A rich and diverse set of sessions cast a spotlight on Java EE at this year’s JavaOne, ranging from the popular Web Framework Smackdown, to Java EE 6 and Spring, to sessions exploring Java EE 7, and one on the implications of HTML5. Some of the world’s best EE architects and developers will be sharing their insight and expertise. If only I could be at ten places at once!BOF4149 - Web Framework Smackdown 2012    Markus Eisele - Principal IT Architect, msg systems ag    Graeme Rocher - Senior Staff Engineer, VMware    James Ward - Developer Evangelist, Heroku    Ed Burns - Consulting Member of Technical Staff, Oracle    Santiago Pericasgeertsen - Software Engineer, Oracle* Monday, Oct 1, 8:30 PM - 9:15 PM - Parc 55 - Cyril Magnin II/III Much has changed since the first Web framework smackdown, at JavaOne 2005. Or has it? The 2012 edition of this popular panel discussion surveys the current landscape of Web UI frameworks for the Java platform. The 2005 edition featured JSF, Webwork, Struts, Tapestry, and Wicket. The 2012 edition features representatives of the current crop of frameworks, with a special emphasis on frameworks that leverage HTML5 and thin-server architecture. Java Champion Markus Eisele leads the lively discussion with panelists James Ward (Play), Graeme Rocher (Grails), Edward Burns (JSF) and Santiago Pericasgeertsen (Avatar).CON6430 - Java EE and Spring Framework Panel Discussion    Richard Hightower - Developer, InfoQ    Bert Ertman - Fellow, Luminis    Gordon Dickens - Technical Architect, IT101, Inc.    Chris Beams - Senior Technical Staff, VMware    Arun Gupta - Technology Evangelist, Oracle* Tuesday, Oct 2, 10:00 AM - 11:00 AM - Parc 55 - Cyril Magnin II/III In the age of Java EE 6 and Spring 3, enterprise Java developers have many architectural choices, including Java EE 6 and Spring, but which one is right for your project? Many of us have heard the debate and seen the flame wars—it’s a topic with passionate community members, and it’s a vibrant debate. If you are looking for some level-headed discussion, grounded in real experience, by developers who have tried both, then come join this discussion. InfoQ’s Java editors moderate the discussion, and they are joined by independent consultants and representatives from both Java EE and VMWare/SpringSource.BOF4213 - Meet the Java EE 7 Specification Leads   Linda Demichiel - Consulting Member of Technical Staff, Oracle   Bill Shannon - Architect, Oracle* Tuesday, Oct 2, 5:30 PM - 6:15 PM – Parc 55 - Cyril Magnin II/III This is your chance to meet face-to-face with the engineers who are developing the next version of the Java EE platform. In this session, the specification leads for the leading technologies that are part of the Java EE 7 platform discuss new and upcoming features and answer your questions. Come prepared with your questions, your feedback, and your suggestions for new features in Java EE 7 and beyond.CON10656 - JavaEE.Next(): Java EE 7, 8, and Beyond    Ian Robinson - IBM Distinguished Engineer, IBM    Mark Little - JBoss CTO, NA    Scott Ferguson - Developer, Caucho Technology    Cameron Purdy - VP Development, Oracle*Wednesday, Oct 3, 4:30 PM - 5:30 PM - Parc 55 - Cyril Magnin II/IIIIn this session, hear from a distinguished panel of industry and open source luminaries regarding where they believe the Java EE community is headed, starting with Java EE 7. The focus of Java EE 7 and 8 is mostly on the cloud, specifically aiming to bring platform as a service (PaaS) providers and application developers together so that portable applications can be deployed on any cloud infrastructure and reap all its benefits in terms of scalability, elasticity, multitenancy, and so on. Most importantly, Java EE will leverage the modularization work in the underlying Java SE platform. Java EE will, of course, also update itself for trends such as HTML5, caching, NoSQL, ployglot programming, map/reduce, JSON, REST, and improvements to existing core APIs.CON7001 - HTML5 WebSocket and Java    Danny Coward - Java, Oracle*Wednesday, Oct 3, 4:30 PM - 5:30 PM - Parc 55 - Cyril Magnin IThe family of HTML5 technologies has pushed the pendulum away from rich client technologies and toward ever-more-capable Web clients running on today’s browsers. In particular, WebSocket brings new opportunities for efficient peer-to-peer communication, providing the basis for a new generation of interactive and “live” Web applications. This session examines the efforts under way to support WebSocket in the Java programming model, from its base-level integration in the Java Servlet and Java EE containers to a new, easy-to-use API and toolset that are destined to become part of the standard Java platform.

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  • Employee Engagement Q&A with John Brunswick

    - by Kellsey Ruppel
    As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared.  Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it.  Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations.  Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created.  Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose.  Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience.  I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose.  The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them.  Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging.  Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities.  An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter).  Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage.  I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service.  From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets.  Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate.  As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors.  This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy.  This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies.  These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick. 

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  • Five Things Learned at the BSR Conference in San Francisco on Nov 2nd-4th

    - by Evelyn Neumayr
    The BSR Conference 2011—“Redefining Leadership”—held from Nov 2nd to Nov 4th in San Francisco, with Oracle as one of the main sponsors, saw senior business executives, civil society representatives, and other experts from around the world gathering to share strategies and insights on the future of sustainability. The general conference sessions kicked off on November 2nd with a plenary address by former U.S. Vice President Al Gore. Other sessions were presented by CEOs of the caliber of Carl Bass (Autodesk), Brian Dunn (Best Buy), Carlos Brito (Anheuser-Busch InBev) and Ofra Strauss (Strauss Group). Here are five key highlights from the conference: 1.      The main leadership challenge is integrating sustainability into core business functions and overcoming short-termism. The “BSR GlobeScan State of Sustainable Business Poll 2011” - a survey of nearly 500 business leaders from 300 member companies - shows that 84% of respondents are optimistic that global businesses will embrace CSR/sustainability as part of their core strategies and operations in the next five years but consider integrating sustainability into their core business functions the key challenge. It is still difficult for many companies that are committed to the sustainability agenda to find investors that understand the long-term implications and as Al Gore said “Many companies are given the signal by the investors that it is the short term results that matter and that is a terribly debilitating force in the market.” 2.      Companies are required to address increasing compliance requirements and transparency in their supply chain, especially in relation with conflict minerals legislation and water management. The Dodd-Frank legislation, OECD guidelines, and the upcoming Securities and Exchange Commission (SEC) rules require companies to monitor upstream the sourcing of tin, tantalum, tungsten, and gold, but given the complexity of this issue companies need to collaborate and partner with peer companies in their industry as well as in other industries to understand how to address conflict minerals in their supply chains. The Institute of Public and Environmental Affairs’ (IPE) China Water Pollution Map enables the public to access thousands of environmental quality, discharge, and infraction records released by various government agencies. Empowered with this information, the public has the opportunity to place greater pressure on polluting companies to comply with environmental standards and create solutions to improve their performance. 3.      A new standard for reporting on supply chain greenhouse gas emissions is available. The New “Scope 3” Supply Chain Greenhouse Gas Inventory Standard, released on October 4th 2011, is the only international greenhouse gas emissions standard that accounts for the full lifecycle of a company’s products. It provides a framework for companies to account for indirect emissions outside of energy use, such as transportation, manufacturing, and distribution, and it incorporates both upstream and downstream impacts of a product. With key investors now listing supplier vulnerability to rising energy prices and disruptions of service as a key concern, greenhouse gas (GHG) management isn’t just for leading companies but a necessity for any business. 4.      Environmental, social, and corporate governance (ESG) reporting is becoming increasingly important to investors and other stakeholders. While European investors have traditionally driven the ESG agenda, U.S. investors are increasingly including ESG data in their analyses. This trend will likely increase as stakeholders continue to demand that an ESG lens be applied to their investments. Investors are increasingly looking to partner on sustainability, as they see the benefits of ESG providing significant returns on investment. 5.      Software companies are offering an increasing variety of solutions to help drive changes and measure performance internally, in supply chains, and across peer companies. The significant challenge is how to integrate different software systems to facilitate decision-making based on a holistic understanding of trade-offs. Jon Chorley, Chief Sustainability Officer and Vice President, Supply Chain Management Product Strategy at Oracle was a panelist in the “Trends in Sustainability Software” session and commented that, “How we think about our business decisions really comes down to how we think about cost. And as long as we don’t assign a cost to things that have an environmental impact or social impact, then we make decisions based on incomplete information. If we could include that in the process that determines ‘Is this product profitable? we would then have a much better decision.” For more information on BSR visit www.brs.org. You can also view highlights of the plenary session at http://www.bsr.org/en/bsr-conference/session-summaries/2011. Oracle is proud to be a sponsor of this BSR conference. By Elena Avesani, Principal Product Strategy Manager, Oracle          

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  • Defining Your Online Segmentation and Targeting Strategy

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A lot of times, companies will put online segmentation and targeting on the back burner because they don’t know where to start. Often, I’ve heard web managers say that their segments aren’t well understood yet, so they can’t really deliver personalized online experiences that are meaningful. This lack of complete understanding means that they don't really bother to try. But, I don’t think you necessarily need to have an elaborate segmentation and targeting strategy already in place to start delivering a more relevant online customer experience. Sometimes it helps to think of how segmentation and targeting might solve some of the challenges your sites visitors are currently experiencing on your web presence, rather than doing nothing and waiting until a fully baked segmentation strategy lands in your inbox.  For example, perhaps you have a broad and varied service offering that makes it difficult for site visitors to easily find the solutions that are most relevant for them.  How can segmentation and targeting help solve this problem?  Or maybe it’s like the airline I described in Monday’s post where the special deals featured on the home page are only relevant to site visitors from a couple of cities.  Couldn’t segmentation and targeting help them to highlight offers on their home page that are relevant to a larger share of their site visitors? Your early segmentation and targeting efforts do not need to be complicated.  There are simple ways to start delivering a more relevant online customer experience, even if you’re dealing with anonymous site visitors.  These include targeting content to site visitors based on: Referral: Deliver targeted content to your site visitors that is based on where they came from or the search term they used to find your site Behavior:  Deliver content to your site visitors that is related or similar to content they’ve clicked on already Location:  Deliver content your site visitors that is most relevant for their geographic location (this would solve that pesky airline home page problem described above) So as you can see, there really are some very simple ways in which you can start improving your online customer experience using very basic segmentation and targeting methods.  One thing to keep in mind as you start to define you segmentation and targeting strategy is that there are many different types of attributes or combinations of attributes upon which you can base your segmentation and targeting strategy.  In addition to referral, behavior and location, other attributes that you should consider are: Profile Information:  What profile information do you know about this customer already?  Perhaps they provided some information on their interests and preferences when they first registered with your site. Time:  What time is it and how does that impact what my site visitors are looking for or trying to do? Demographics: What are my site visitors’ ages, incomes or ethnicities? Which attributes you select to include in your segmentation strategy will depend on your unique business needs and objectives.  Attributes such as behavior or referral may not be the most important targeting criteria depending on your situation. For example, if you’re a newspaper you might know that certain visitors are sports fans based on their profile information.  You can create a segment for sports fans and target sports related content to that segment of your readership online.  Or perhaps, a reader is browsing stories that are related to politics; you can use that visitor’s behavior to assign him or her to a segment for those interested in politics. From there you can recommend more stories to that visitor based on their interest in politics. For an airline, the visitor’s location may be a more important attribute. By detecting the visitor’s location, you can assign them to an appropriate segment and then target special flights and offers to them based on their likely departure airport. As you can see, there are many practical ways that you can start improving the experience your customers receive on your web presence using fairly basic segmentation and targeting techniques. If you want to learn more about segmentation and targeting using Oracle’s web experience management solution, check out this helpful video that demonstrates these powerful capabilities in Oracle WebCenter Sites. ***** On Demand Webcast Featuring Brian Solis of Altimeter Group Trends such as the mobile web, social media, gamification and real-time are changing customer behavior and expectations. In this new environment, many businesses will struggle. Some will fall by the wayside, while others learn to adapt and thrive. Watch this on demand webcast with Altimeter Group digital analyst and author, Brian Solis, and discover what your organization needs to know about how to compete in the new era of Digital Darwinism. View now.

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  • Access Services in SharePoint Server 2010

    - by Wayne
    Another SharePoint Server 2010 feature which cannot go unnoticed is the Access Services. Access Services is a service in SharePoint Server 2010 that allows administrators to view, edit, and configure a Microsoft access application within a Web Browser. Access Services settings support backup and recovery, regardless of whether there is a UI setting in Central Administration. However, backup and recovery only apply to service-level and administrative-level settings; end-user content from the Access application is not backed up as part of this process. Access Services has Windows PowerShell functionality that can be used to provide the service that uses settings from a previous backup; configure and manage macro and query setting; manage and configure session management; and configure all the global settings of the service. Key Benefits of SharePoint Server Access Services Easier Access to right tools: The enhanced, customizable Ribbon in Access 2010 makes it easy to uncover more commands so you can focus on the end product. The new Microsoft Office BackstageTM view is yet another feature that can help you easily analyze and document your database, share, publish, and customize your Access 2010 experience, all from one convenient location. Helps build database effortlessly and quickly: Out-of-the box templates and reusable components make Access Services the fastest, simplest database solution available. It helps find new pre-built templates which you can start using without customization or select templates created by your peers in the Access online community and customize them to meet your needs. It builds your databases with new modular components. New Application Parts enable you to add a set of common Access components, such as a table and form for task management, to your database in a few simple clicks. Database navigation is now simplified. It creates Navigation Forms and makes your frequently used forms and reports more accessible without writing any code or logic. Create Impactful forms and reports: Whether it's an inventory of your assets or customer sales database, Access 2010 brings the innovative tools you'd expect from Microsoft Office. Access Services easily spot trends and add emphasis to your data. It quickly create coordinating database forms and reports and bring the Web into your database. Obtain a centralized landing pad for your data: Access 2010 offers easy ways to bring your data together and help increase work quality. New technologies help break down barriers so you can share and work together on your databases, making you or your team more efficient and productive. Add automation and complex expressions: If you need a more robust database design, such as preventing record deletion if a specific condition is met or if you need to create calculations to forecast your budget, Access 2010 empowers you to be your own developer. The enhanced Expression Builder greatly simplifies your expression building experience with IntelliSense®. With the revamped Macro Designer, it's now even easier for you to add basic logic to your database. New Data Macros allow you to attach logic to your data, centralizing the logic on the table, not the objects that update your data. Key features of Access Services 2010 - Access database content through a Web browser: Newly added Access Services on Microsoft SharePoint Server 2010 enables you to make your databases available on the Web with new Web databases. Users without an Access client can open Web forms and reports via a browser and changes are automatically synchronized. - Simplify how you access the features you need: The Ribbon, improved in Access 2010, helps you access commands even more quickly by enabling you to customize or create your own tabs. The new Microsoft Office Backstage view replaces the traditional File menu to provide one central, organized location for all of your document management tasks. - Codeless navigation: Use professional looking web-like navigation forms to make frequently used forms and reports more accessible without writing any code or logic. - Easily reuse Access items in other databases: Use Application Parts to add pre-built Access components for common tasks to your database in a few simple clicks. You can also package common database components, such as data entry forms and reports for task management, and reuse them across your organization or other databases. - Simplified formatting: By using Office themes you can create coordinating professional forms and reports across your database. Simply select a familiar and great looking Office theme, or design your own, and apply it to your database. Newly created Access objects will automatically match your chosen theme.

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  • The Customer Experience Imperative: A Game Changer for Brands

    - by Jeri Kelley
    By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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  • 7-Eleven Improves the Digital Guest Experience With 10-Minute Application Provisioning

    - by MichaelM-Oracle
    By Vishal Mehra - Director, Cloud Computing, Oracle Consulting Making the Cloud Journey Matter There’s much more to cloud computing than cutting costs and closing data centers. In fact, cloud computing is fast becoming the engine for innovation and productivity in the digital age. Oracle Consulting Services contributes to our customers’ cloud journey by accelerating application provisioning and rapidly deploying enterprise solutions. By blending flexibility with standardization, our Middleware as a Service (MWaaS) offering is ensuring the success of many cloud initiatives. 10-Minute Application Provisioning Times at 7-Eleven As a case in point, 7-Eleven recently highlighted the scope, scale, and results of a cloud-powered environment. The world’s largest convenience store chain is rolling out a Digital Guest Experience (DGE) program across 8,500 stores in the U.S. and Canada. Everyday, 7-Eleven connects with tens of millions of customers through point-of-sale terminals, web sites, and mobile apps. Promoting customer loyalty, targeting promotions, downloading digital coupons, and accepting digital payments are all part of the roadmap for a comprehensive and rewarding customer experience. And what about the time required for deploying successive versions of this mission-critical solution? Ron Clanton, 7-Eleven's DGE Program Manager, Information Technology reported at Oracle Open World, " We are now able to provision new environments in less than 10 minutes. This includes the complete SOA Suite on Exalogic, and Enterprise Manager managing both the SOA Suite, Exalogic, and our Exadata databases ." OCS understands the complex nature of innovative solutions and has processes and expertise to help clients like 7-Eleven rapidly develop technology that enhances the customer experience with little more than the click of a button. OCS understood that the 7-Eleven roadmap required careful planning, agile development, and a cloud-capable environment to move fast and perform at enterprise scale. Business Agility Today’s business-savvy technology leaders face competing priorities as they confront the digital disruptions of the mobile revolution and next-generation enterprise applications. To support an innovation agenda, IT is required to balance competing priorities between development and operations groups. Standardization and consolidation of computing resources are the keys to success. With our operational and technical expertise promoting business agility, Oracle Consulting's deep Middleware as a Service experience can make a significant difference to our clients by empowering enterprise IT organizations with the computing environment they seek to keep up with the pace of change that digitally driven business units expect. Depending on the needs of the organization, this environment runs within a private, public, or hybrid cloud infrastructure. Through on-demand access to a shared pool of configurable computing resources, IT delivers the standard tools and methods for developing, integrating, deploying, and scaling next-generation applications. Gold profiles of predefined configurations eliminate the version mismatches among databases, application servers, and SOA suite components, delivered both by Oracle and other enterprise ISVs. These computing resources are well defined in business terms, enabling users to select what they need from a service catalog. Striking the Balance between Development and Operations As a result, development groups have the flexibility to choose among a menu of available services with descriptions of standard business functions, service level guarantees, and costs. Faced with the consumerization of enterprise IT, they can deliver the innovative customer experiences that seamlessly integrate with underlying enterprise applications and services. This cloud-powered development and testing environment accelerates release cycles to ensure agile development and rapid deployments. At the same time, the operations group is relying on certified stacks and frameworks, tuned to predefined environments and patterns. Operators can maintain a high level of security, and continue best practices for applications/systems monitoring and management. Moreover, faced with the challenges of delivering on service level agreements (SLAs) with the business units, operators can ensure performance, scalability, and reliability of the infrastructure. The elasticity of a cloud-computing environment – the ability to rapidly add virtual machines and storage in response to computing demands -- makes a difference for hardware utilization and efficiency. Contending with Continuous Change What does it take to succeed on the promise of the cloud? As the engine for innovation and productivity in the digital age, IT must face not only the technical transformations but also the organizational challenges of the cloud. Standardizing key technologies, resources, and services through cloud computing is only one part of the cloud journey. Managing relationships among multiple department and projects over time – developing the management, governance, and monitoring capabilities within IT – is an often unmentioned but all too important second part. In fact, IT must have the organizational agility to contend with continuous change. This is where a skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. With a lifecycle services approach to delivering innovative business solutions, Oracle Consulting Services has expertise and a portfolio of services to help enterprise customers succeed on their cloud journeys as well as other converging mega trends .

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  • CS, SE, HCI, Information Science, Please recommendation for further education of the former performing art manager seeking career in IT industries? [on hold]

    - by Baek Seungjoo
    IT specialists there J Thank you very much for your collective efforts here, and I got huge help reading your professional comments and advices on each questions I have searched so far! This time, I would like to ask for your practical advices or recommendation on what I am struggling on at this moment. I am currently seeking higher education for my career transition from performing art manager and director to “IT software and/or service development and management specialist”. However, as this field is quite new to me, and there are lots of different work positions, I have no idea which grad major I better pursue in order to get qualification. Of course I know this question could sounds wired as it is kind of personal choice. But my lack of understanding on how IT software companies work in general, your practical and experience-based advice will be great help to me, who spent more than two months of self-research on net. OK. Before my question, here is my plan and history, which are quite different from those currently in IT industry I think… 1) Target Firstly, get career transition into IT service or products companies and get experiences. Eventually, pursue IT entrepreneurship in combination with my arts and cultural production and business expertise. 2) Background Career: performing arts director and manager in theatre-based scale opera and musical Art education in youth BA in literature and Chinese studies (Art & Humanities) MA in Cultural & Creative Industries (Art & Humanities) – dissertation with focus on digital prosumption and the lived experience of the prosumer. (a qualitative research on the agents in the digital world) 2) Personally Huge interest in IT hardware and software, and their trend. Skills to build up, repair, tune PCs -of course this is no more than personal hobby, but shows my interests in this field. 4) Problem Encounter a question “So, what do you think you can contribute practically in this position”. This question turn me down everytime I go through job interviews, and I decided more education in the relevant area. Here are my questions. 1) In terms of work positions in IT software companies, I wonder if I can put the comparison of what “Artists” is to “Arts Manager or Director” is what “Developer” is to “Product Manager”. (Of course, this stereotypical division of Artist-Art Manager is out of sense because the domain overlaps to some extent, and is blurring at least in my field, and they are in different contexts, but just speaking easily.) Normally, artist comes with special arts educations, and they live in their own world of artistic inspiration and creation, and they feel alive in practice and on stages. Meanwhile, from the point of staging and managing productions, the role of art manager is critical as well. Our role cares how the production appeals to the audience in effective way, how to make profit and future sustainable management through that, how to set up future strategy in consideration of the external conditions such as political and social circumstances, audience trend and level, other production trends from on-going and historical perspectives, how and what the production make voice to the society from political, economic, humanitarian stances. So, we need keen eyes on economic, political, and societal environment, have to understand human-being and their desires, must know how to make presentation and attract investors, must have sense in managing and fighting over the limited financial resource, how to extend networking and so on. It is common that the two agents create productions in collaboration (normally not in that ideal way but in conflict and fight though J ). So, we need to know each other’s expertise to some extent, for better production. What are the work positions in IT software industries equivalent to the role of “art manager” in performing arts? From my view, considering developers come with special education in the world of computer science, software engineering, or others (self-education sometimes), and they express themselves with the arts of coding, computer languages on the black screen, and make sort of their artistic production online to the audience, I guess there might be someone who collaborate with developers in creating, managing, and launching IT services or products. 2) Which education among CS, SE, HCI, Information Science, is needed for those seeking such work position? Especially for person like me. (At this moment, Information Science has the highest possibility to get in, since I lack Calculus and Math in undergrad educaiton. But please let me know irrespective of this concern, I think there are ways to back it up if CS or SE education needed in my case) 3) Which field between Information Science and HCI can be more practical background regarding job hungting? And which of them have more demands in job market? AS I checked, HCI is more close to CS than IS in its focus of study area. Thank you very much for your patience reading such a long inquiry, and I appreciate to your efforts in advance. Have a nice day in this beautiful summer.

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  • Oracle Cloud Applications: The Right Ingredients Baked In

    - by yaldahhakim
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Applications: The Right Ingredients Baked In Eggs, flour, milk, and sugar. The magic happens when you mix these ingredients together. The same goes for the hottest technologies fast changing how IT impacts our organizations today: cloud, social, mobile, and big data. By themselves they’re pretty good; combining them with a great recipe is what unlocks real transformation power. Choosing the right cloud can be very similar to choosing the right cake. First consider comparing the core ingredients that go into baking a cake and the core design principles in building a cloud-based application. For instance, if flour is the base ingredient of a cake, then rich functionality that spans complete business processes is the base of an enterprise-grade cloud. Cloud computing is more than just consuming an "application as service", and having someone else manage it for you. Rather, the value of cloud is about making your business more agile in the marketplace, and shortening the time it takes to deliver and adopt new innovation. It’s also about improving not only the efficiency at which we communicate but the actual quality of the information shared as well. Data from different systems, like ingredients in a cake, must also be blended together effectively and evaluated through a consolidated lens. When this doesn’t happen, for instance when data in your sales cloud doesn't seamlessly connect with your order management and other “back office” applications, the speed and quality of information can decrease drastically. It’s like mixing ingredients in a strainer with a straw – you just can’t bring it all together without losing something. Mixing ingredients is similar to bringing clouds together, and co-existing cloud applications with traditional on premise applications. This is where a shared services  platform built on open standards and Service Oriented Architecture (SOA) is critical. It’s essentially a cloud recipe that calls for not only great ingredients, but also ingredients you can get locally or most likely already have in your kitchen (or IT shop.) Open standards is the best way to deliver a cost effective, durable application integration strategy – regardless of where your apps are deployed. It’s also the best way to build your own cloud applications, or extend the ones you consume from a third party. Just like using standard ingredients and tools you already have in your kitchen, a standards based cloud enables your IT resources to ensure a cloud works easily with other systems. Your IT staff can also make changes using tools they are already familiar with. Or even more ideal, enable business users to actually tailor their experience without having to call upon IT for help at all. This frees IT resources to focus more on developing new innovative services for the organization vs. run and maintain. Carrying the cake analogy forward, you need to add all the ingredients in before you bake it. The same is true with a modern cloud. To harness the full power of cloud, you can’t leave out some of the most important ingredients and just layer them on top later. This is what a lot of our niche competitors have done when it comes to social, mobile, big data and analytics, and other key technologies impacting the way we do business. The transformational power of these technology trends comes from having a strategy from the get-go that combines them into a winning recipe, and delivers them in a unified way. In looking at ways Oracle’s cloud is different from other clouds – not only is breadth of functionality rich across functional pillars like CRM, HCM, ERP, etc. but it embeds social, mobile, and rich intelligence capabilities where they make the most sense across business processes. This strategy enables the Oracle Cloud to uniquely deliver on all three of these dimensions to help our customers unlock the full power of these transformational technologies.

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  • Clouds, Clouds, Clouds Everywhere, Not a Drop of Rain!

    - by sxkumar
    At the recently concluded Oracle OpenWorld 2012, the center of discussion was clearly Cloud. Over the five action packed days, I got to meet a large number of customers and most of them had serious interest in all things cloud.  Public Cloud - particularly the Oracle Cloud - clearly got a lot of attention and interest. I think the use cases and the value proposition for public cloud is pretty straight forward. However, when it comes to private cloud, there were some interesting revelations.  Well, I shouldn’t really call them revelations since they are pretty consistent with what I have heard from customers at other conferences as well as during 1:1 interactions. While the interest in enterprise private cloud remains to be very high, only a handful of enterprises have truly embarked on a journey to create what the purists would call true private cloud - with capabilities such as self-service and chargeback/show back. For a large majority, today's reality is simply consolidation and virtualization - and they are quite far off from creating an agile, self-service and transparent IT infrastructure which is what the enterprise cloud is all about.  Even a handful of those who have actually implemented a close-to-real enterprise private cloud have taken an infrastructure centric approach and are seeing only limited business upside. Quite a few were frank enough to admit that chargeback and self-service isn’t something that they see an immediate need for.  This is in quite contrast to the picture being painted by all those surveys out there that show a large number of enterprises having already implemented an enterprise private cloud.  On the face of it, this seems quite contrary to the observations outlined above. So what exactly is the reality? Well, the reality is that there is undoubtedly a huge amount of interest among enterprises about transforming their legacy IT environment - which is often seen as too rigid, too fragmented, and ultimately too expensive - to something more agile, transparent and business-focused. At the same time however, there is a great deal of confusion among CIOs and architects about how to get there. This isn't very surprising given all the buzz and hype surrounding cloud computing. Every IT vendor claims to have the most unique solution and there isn't a single IT product out there that does not have a cloud angle to it. Add to this the chatter on the blogosphere, it will get even a sane mind spinning.  Consequently, most  enterprises are still struggling to fully understand the concept and value of enterprise private cloud.  Even among those who have chosen to move forward relatively early, quite a few have made their decisions more based on vendor influence/preferences rather than what their businesses actually need.  Clearly, there is a disconnect between the promise of the enterprise private cloud and the current adoption trends.  So what is the way forward?  I certainly do not claim to have all the answers. But here is a perspective that many cloud practitioners have found useful and thus worth sharing. To take a step back, the fundamental premise of the enterprise private cloud is IT transformation. It is the quest to create a more agile, transparent and efficient IT infrastructure that is driven more by business needs rather than constrained by operational and procedural inefficiencies. It is the new way of delivering and consuming IT services - where the IT organizations operate more like enablers of  strategic services rather than just being the gatekeepers of IT resources. In an enterprise private cloud environment, IT organizations are expected to empower the end users via self-service access/control and provide the business stakeholders a transparent view of how the resources are being used, what’s the cost of delivering a given service, how well are the customers being served, etc.  But the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment. Surprised? You shouldn’t be. Just remember how the business users have been at the forefront of public cloud adoption within enterprises and private cloud is no exception.   Such a broad-based transformation makes cloud more than a technology initiative. It requires people (organizational) and process changes as well, and these changes are as critical as is the choice of right tools and technology. In my next blog,  I will share how essential it is for enterprise cloud technology to go hand-in hand with process re-engineering and organization changes to unlock true value of  enterprise cloud. I am sharing a short video from my session "Managing your private Cloud" at Oracle OpenWorld 2012. More videos from this session will be posted at the recently introduced Zero to Cloud resource page. Many other experts of Oracle enterprise private cloud solution will join me on this blog "Zero to Cloud"  and share best practices , deployment tips and information on how to plan, build, deploy, monitor, manage , meter and optimize the enterprise private cloud. We look forward to your feedback, suggestions and having an engaging conversion with you on this blog.

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  • What's New in Oracle VM VirtualBox 4.2?

    - by Fat Bloke
    A year is a long time in the IT industry. Since the last VirtualBox feature release, which was a little over a year ago, we've seen: new releases of cool new operating systems, such as Windows 8, ChromeOS, and Mountain Lion; we've seen a myriad of new Linux releases from big Enterprise class distributions like Oracle 6.3, to accessible desktop distros like Ubuntu 12.04 and Fedora 17; and we've also seen the spec of a typical PC or laptop double in power. All of these events have influenced our new VirtualBox version which we're releasing today. Here's how... Powerful hosts  One of the trends we've seen is that as the average host platform becomes more powerful, our users are consistently running more and more vm's. Some of our users have large libraries of vm's of various vintages, whilst others have groups of vm's that are run together as an assembly of the various tiers in a multi-tiered software solution, for example, a database tier, middleware tier, and front-ends.  So we're pleased to unveil a more powerful VirtualBox Manager to address the needs of these users: VM Groups Groups allow you to organize your VM library in a sensible way, e.g.  by platform type, by project, by version, by whatever. To create groups you can drag one VM onto another or select one or more VM's and choose Machine...Group from the menu bar. You can expand and collapse groups to save screen real estate, and you can Enter and Leave a group (think iPad navigation here) by using the right and left arrow keys when groups are selected. But groups are more than passive folders, because you can now also perform operations on groups, rather than all the individual VMs. So if you have a multi-tiered solution you can start the whole stack up with just one click. Autostart Many VirtualBox users run dedicated services in their VMs, for example, running a Wiki. With these types of VM workloads, you really want the VM start up when the host machine boots up. So with 4.2 we've introduced a cross-platform Auto-start mechanism to allow you to treat VMs as host services. Headless VM Launching With VM's such as web servers, wikis, and other types of server-class workloads, the Console of the VM is pretty much redundant. For some time now VirtualBox has offered a separate launch mechanism for these VM's, namely the command-line interface commands VBoxHeadless or VBoxManage startvm ... --type headless commands. But with 4.2 we also allow you launch headless VMs from the Manager. Simply hold down Shift when launching the VM from the Manager.  It's that easy. But how do you stop a headless VM? Well, with 4.2 we allow you to Close the VM from the Manager. (BTW best to use the ACPI Shutdown method which allows the guest VM to close down gracefully.) Easy VM Creation For our expert users, the  New VM Wizard was a little tiresome, so now there's a faster 2-click VM creation mode. Just Hide the description when creating a new VM. Powerful VMs  As the hosts have become more powerful, so are the guests that are running inside them. Here are some of the 4.2 features to accommodate them: Virtual Network Interface Cards  With 4.2, it's now possible to create VMs with up to 36 NICs, when using the ICH9 chipset emulation. But with great power comes great responsibility (didn't Obi-Wan say something similar?), and so we have also introduced bandwidth limiting to prevent a rogue VM stealing the whole pipe. VLAN tagging Some of our users leverage VLANs extensively so we've enhanced the E1000 NICs to support this.  Processor Performance If you are running a CPU which supports Nested Paging (aka EPT in the Intel world) such as most of the Core i5 and i7 CPUs, or are running an AMD Bulldozer or later, you should see some performance improvements from our work with these processors. And while we're talking Processors, we've added support for some of the more modern VIA CPUs too. Powerful Automation Because VirtualBox runs atop a fully blown operating system, it makes sense to leverage the capabilities of the host to run scripts that can drive the guest VMs. Guest Automation was introduced in a prior release but with 4.2 we've revamped the APIs to allow a richer and more powerful set of operations to be executed by the guest. Check out the IGuest APIs in the VirtualBox Programming Guide and Reference (SDK). Powerful Platforms  All the hardcore engineering that has gone into 4.2 has been done for a purpose and that is to deliver a fast and powerful engine that can run almost any x86 OS because of the integrity of the virtualization. So we're pleased to add support for these platforms: Mac OS X "Mountain Lion"  Windows 8 Windows Server 2012 Ubuntu 12.04 (“Precise Pangolin”) Fedora 17 Oracle Linux 6.3  Here's the proof: We don't have time to go into the myriad of smaller improvements such as support for burning audio CDs from a guest, bi-directional clipboard control,  drag-and-drop of files into Linux guests, etc. so we'll leave that as an exercise for the user as soon as you've downloaded from the Oracle or community site and taken a peek at the User Guide. So all in all, a pretty solid release, one that we hope you'll enjoy discovering. - FB 

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  • Why is numpy's einsum faster than numpy's built in functions?

    - by Ophion
    Lets start with three arrays of dtype=np.double. Timings are performed on a intel CPU using numpy 1.7.1 compiled with icc and linked to intel's mkl. A AMD cpu with numpy 1.6.1 compiled with gcc without mkl was also used to verify the timings. Please note the timings scale nearly linearly with system size and are not due to the small overhead incurred in the numpy functions if statements these difference will show up in microseconds not milliseconds: arr_1D=np.arange(500,dtype=np.double) large_arr_1D=np.arange(100000,dtype=np.double) arr_2D=np.arange(500**2,dtype=np.double).reshape(500,500) arr_3D=np.arange(500**3,dtype=np.double).reshape(500,500,500) First lets look at the np.sum function: np.all(np.sum(arr_3D)==np.einsum('ijk->',arr_3D)) True %timeit np.sum(arr_3D) 10 loops, best of 3: 142 ms per loop %timeit np.einsum('ijk->', arr_3D) 10 loops, best of 3: 70.2 ms per loop Powers: np.allclose(arr_3D*arr_3D*arr_3D,np.einsum('ijk,ijk,ijk->ijk',arr_3D,arr_3D,arr_3D)) True %timeit arr_3D*arr_3D*arr_3D 1 loops, best of 3: 1.32 s per loop %timeit np.einsum('ijk,ijk,ijk->ijk', arr_3D, arr_3D, arr_3D) 1 loops, best of 3: 694 ms per loop Outer product: np.all(np.outer(arr_1D,arr_1D)==np.einsum('i,k->ik',arr_1D,arr_1D)) True %timeit np.outer(arr_1D, arr_1D) 1000 loops, best of 3: 411 us per loop %timeit np.einsum('i,k->ik', arr_1D, arr_1D) 1000 loops, best of 3: 245 us per loop All of the above are twice as fast with np.einsum. These should be apples to apples comparisons as everything is specifically of dtype=np.double. I would expect the speed up in an operation like this: np.allclose(np.sum(arr_2D*arr_3D),np.einsum('ij,oij->',arr_2D,arr_3D)) True %timeit np.sum(arr_2D*arr_3D) 1 loops, best of 3: 813 ms per loop %timeit np.einsum('ij,oij->', arr_2D, arr_3D) 10 loops, best of 3: 85.1 ms per loop Einsum seems to be at least twice as fast for np.inner, np.outer, np.kron, and np.sum regardless of axes selection. The primary exception being np.dot as it calls DGEMM from a BLAS library. So why is np.einsum faster that other numpy functions that are equivalent? The DGEMM case for completeness: np.allclose(np.dot(arr_2D,arr_2D),np.einsum('ij,jk',arr_2D,arr_2D)) True %timeit np.einsum('ij,jk',arr_2D,arr_2D) 10 loops, best of 3: 56.1 ms per loop %timeit np.dot(arr_2D,arr_2D) 100 loops, best of 3: 5.17 ms per loop The leading theory is from @sebergs comment that np.einsum can make use of SSE2, but numpy's ufuncs will not until numpy 1.8 (see the change log). I believe this is the correct answer, but have not been able to confirm it. Some limited proof can be found by changing the dtype of input array and observing speed difference and the fact that not everyone observes the same trends in timings.

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  • Persistent (purely functional) Red-Black trees on disk performance

    - by Waneck
    I'm studying the best data structures to implement a simple open-source object temporal database, and currently I'm very fond of using Persistent Red-Black trees to do it. My main reasons for using persistent data structures is first of all to minimize the use of locks, so the database can be as parallel as possible. Also it will be easier to implement ACID transactions and even being able to abstract the database to work in parallel on a cluster of some kind. The great thing of this approach is that it makes possible implementing temporal databases almost for free. And this is something quite nice to have, specially for web and for data analysis (e.g. trends). All of this is very cool, but I'm a little suspicious about the overall performance of using a persistent data structure on disk. Even though there are some very fast disks available today, and all writes can be done asynchronously, so a response is always immediate, I don't want to build all application under a false premise, only to realize it isn't really a good way to do it. Here's my line of thought: - Since all writes are done asynchronously, and using a persistent data structure will enable not to invalidate the previous - and currently valid - structure, the write time isn't really a bottleneck. - There are some literature on structures like this that are exactly for disk usage. But it seems to me that these techniques will add more read overhead to achieve faster writes. But I think that exactly the opposite is preferable. Also many of these techniques really do end up with a multi-versioned trees, but they aren't strictly immutable, which is something very crucial to justify the persistent overhead. - I know there still will have to be some kind of locking when appending values to the database, and I also know there should be a good garbage collecting logic if not all versions are to be maintained (otherwise the file size will surely rise dramatically). Also a delta compression system could be thought about. - Of all search trees structures, I really think Red-Blacks are the most close to what I need, since they offer the least number of rotations. But there are some possible pitfalls along the way: - Asynchronous writes -could- affect applications that need the data in real time. But I don't think that is the case with web applications, most of the time. Also when real-time data is needed, another solutions could be devised, like a check-in/check-out system of specific data that will need to be worked on a more real-time manner. - Also they could lead to some commit conflicts, though I fail to think of a good example of when it could happen. Also commit conflicts can occur in normal RDBMS, if two threads are working with the same data, right? - The overhead of having an immutable interface like this will grow exponentially and everything is doomed to fail soon, so this all is a bad idea. Any thoughts? Thanks! edit: There seems to be a misunderstanding of what a persistent data structure is: http://en.wikipedia.org/wiki/Persistent_data_structure

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  • Database schema for simple stats project

    - by Bubnoff
    Backdrop: I have a file hierarchy of cvs files for multiple locations named by dates they cover ...by month specifically. Each cvs file in the folder is named after the location. eg', folder name: 2010-feb contains: location1.csv location2.csv Each CSV file holds records like this: 2010-06-28, 20:30:00 , 0 2010-06-29, 08:30:00 , 0 2010-06-29, 09:30:00 , 0 2010-06-29, 10:30:00 , 0 2010-06-29, 11:30:00 , 0 meaning of record columns ( column names ): Date, time, # of sessions I have a perl script that pulls the data from this mess and originally I was going to store it as json files, but am thinking a database might be more appropriate long term ...comparing year to year trends ...fun stuff like that. Pt 2 - My question/problem: So I now have a REST service that coughs up json with a test database. My question is [ I suck at db design ], how best to design a database backend for this? I am thinking the following tables would suffice and keep it simple: Location: (PK)location_code, name session: (PK)id, (FK)location_code, month, hour, num_sessions I need to be able to average sessions (plus min and max) for each hour across days of week in addition to days of week in a given month or months. I've been using perl hashes to do this and am trying to decide how best to implement this with a database. Do you think stored procedures should be used? As to the database, depending on info gathered here, it will be postgresql or sqlite. If there is no compelling reason for postgresql I'll stick with sqlite. How and where should I compare the data to hours of operation. I am storing the hours of operation in a yaml file. I currently 'match' the hour in the data to a hash from the yaml to do this. Would a database open simpler methods? I am thinking I would do this comparison as I do now then insert the data. Can be recalled with: SELECT hour, num_sessions FROM session WHERE location_code=LOC1 Since only hours of operation are present, I do not need to worry about it. Should I calculate all results as I do now then store as a stats table for different 'reports'? This, rather than processing on demand? How would this look? Anyway ...I ramble. Thanks for reading! Bubnoff

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  • Having problems with high CPU usage and apparent memory leak of Exim

    - by Dancrumb
    I'm having problems with my server and am hoping you can help. The culprit appears to be exim. The CPU usage is consistently high and the memory usage trends up and up and up for no apparent reason (this is not a heavily used server). To demonstrate the issue, I ran the following: root@server [/var/log]# service exim restart; for iter in `seq 0 9`; do date; top -n1 | grep exim; sleep 10; done Shutting down exim: [ OK ] Shutting down spamd: [ OK ] Starting exim: [ OK ] Sun Jun 6 18:12:07 CDT 2010 62592 root 25 0 11400 6572 2356 R 51.5 1.3 0:00.92 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim Sun Jun 6 18:12:18 CDT 2010 62592 root 25 0 28768 23m 2356 R 57.4 4.6 0:06.75 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim 62588 root 18 0 7536 2052 1648 S 0.0 0.4 0:00.00 exim Sun Jun 6 18:12:28 CDT 2010 62592 root 25 0 36408 30m 2356 R 55.5 6.0 0:12.59 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim 62588 root 18 0 7536 2052 1648 S 0.0 0.4 0:00.00 exim Sun Jun 6 18:12:39 CDT 2010 62592 root 25 0 41396 35m 2356 R 53.5 7.0 0:18.35 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim 62588 root 18 0 7536 2052 1648 S 0.0 0.4 0:00.00 exim Sun Jun 6 18:12:49 CDT 2010 62592 root 25 0 45868 40m 2356 R 47.5 7.8 0:24.06 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim 62588 root 18 0 7536 2052 1648 S 0.0 0.4 0:00.00 exim Sun Jun 6 18:13:00 CDT 2010 62592 root 25 0 50056 44m 2356 R 55.3 8.6 0:29.84 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim 62588 root 18 0 7536 2052 1648 S 0.0 0.4 0:00.00 exim Sun Jun 6 18:13:10 CDT 2010 62592 root 25 0 53888 47m 2356 R 55.2 9.4 0:35.63 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim 62588 root 18 0 7536 2052 1648 S 0.0 0.4 0:00.00 exim Sun Jun 6 18:13:21 CDT 2010 62592 root 20 0 56920 50m 2356 R 55.3 9.9 0:41.15 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim 62588 root 18 0 7536 2052 1648 S 0.0 0.4 0:00.00 exim Sun Jun 6 18:13:31 CDT 2010 62592 root 25 0 60380 54m 2356 R 53.4 10.6 0:46.98 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim 62588 root 18 0 7536 2052 1648 S 0.0 0.4 0:00.00 exim Sun Jun 6 18:13:42 CDT 2010 62592 root 22 0 63400 57m 2356 R 49.5 11.2 0:52.74 exim 62587 mailnull 18 0 7548 1212 792 S 0.0 0.2 0:00.00 exim 62588 root 18 0 7536 2052 1648 S 0.0 0.4 0:00.00 exim After some time, it gets to a rate of picking up an extra MB every 10s. I've checked the exim logs and there are no messages coming in there. exim -bV shows: Exim version 4.69 #1 built 16-Mar-2009 14:44:43 Copyright (c) University of Cambridge 2006 Berkeley DB: Sleepycat Software: Berkeley DB 4.2.52: (February 22, 2005) Support for: crypteq iconv() IPv6 PAM Perl OpenSSL Content_Scanning Old_Demime Experimental_SPF Experimental_SRS Experimental_DomainKeys Lookups: lsearch wildlsearch nwildlsearch iplsearch dbm dbmnz passwd Authenticators: cram_md5 dovecot plaintext spa Routers: accept dnslookup ipliteral manualroute queryprogram redirect Transports: appendfile/maildir autoreply pipe smtp Size of off_t: 8 Configuration file is /etc/exim.conf I'm at something of a loss as to how to proceed. Any recommendations would be well received!

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  • Xobni Free Powers Up Outlook’s Search and Contacts

    - by Matthew Guay
    Want to find out more about your contacts, discover email trends, and even sync Yahoo! email accounts in Outlook?  Here’s how you can do this and more with Xobni Free. Email is one of the most important communications mediums today, but even with all of the advances in Outlook over the years it can still be difficult to keep track of conversations, files, and contacts.  Xobni makes it easy by indexing your emails and organizing them by sender.  You can use its powerful search to quickly find any email, find related messages, and then view more information about that contact with information from social networks.  And, to top it off, it even lets you view your Yahoo! emails directly in Outlook without upgrading to a Yahoo! Plus account.  Xobni runs in Outlook 2003, 2007, and 2010, including the 64 bit version of Outlook 2010, and users of older versions will especially enjoy the new features Xobni brings for free. Getting started Download the Xobni Free installer (link below), and run to start the installation.  Make sure to exit Outlook before installing.  Xobni may need to download additional files which may take a few moments. When the download is finished, proceed with the install as normal.  You can opt out of the Product Improvement Program at the end of the installation by unchecking the box.  Additionally, you are asked to share Xobni with your friends on social networks, but this is not required.   Next time you open Outlook, you’ll notice the new Xobni sidebar in Outlook.  You can choose to watch an introduction video that will help you quickly get up to speed on how Xobni works. While this is playing, Xobni is working at indexing your email in the background.  Once the first indexing is finished, click Let’s Go! to start using Xobni. Here’s how Xobni looks in Outlook 2010: Advanced Email Information Select an email, and now you can see lots of info about it in your new Xobni sidebar.   On the top of the sidebar, select the graph icon to see when and how often you email with a contact.  Each contact is given an Xobni rank so you can quickly see who you email the most.   You can see all related emails sorted into conversations, and also all attachments in the conversation, not just this email. Xobni can also show you all scheduled appointments and links exchanged with a contact, but this is only available in the Plus version.  If you’d rather not see the tab for a feature you can’t use, click Don’t show this tab to banish it from Xobni for good.   Searching emails from the Xobni toolbar is very fast, and you can preview a message by simply hovering over it from the search pane. Get More Information About Your Contacts Xobni’s coolest feature is its social integration.  Whenever you select an email, you may see a brief bio, picture, and more, all pulled from social networks.   Select one of the tabs to find more information.  You may need to login to view information on your contacts from certain networks. The Twitter tab lets you see recent tweets.  Xobni will search for related Twitter accounts, and will ask you to confirm if the choice is correct.   Now you can see this contact’s recent Tweets directly from Outlook.   The Hoovers tab can give you interesting information about the businesses you’re in contact with. If the information isn’t correct, you can edit it and add your own information.  Click the Edit button, and the add any information you want.   You can also remove a network you don’t wish to see.  Right-click on the network tabs, select Manage Extensions, and uncheck any you don’t want to see. But sometimes online contact just doesn’t cut it.  For these times, click on the orange folder button to request a contact’s phone number or schedule a time with them. This will open a new email message ready to send with the information you want.  Edit as you please, and send. Add Yahoo! Email to Outlook for Free One of Xobni’s neatest features is that it let’s you add your Yahoo! email account to Outlook for free.  Click the gear icon in the bottom of the Xobni sidebar and select Options to set it up. Select the Integration tab, and click Enable to add Yahoo! mail to Xobni. Sign in with your Yahoo! account, and make sure to check the Keep me signed in box. Note that you may have to re-signin every two weeks to keep your Yahoo! account connected.  Select I agree to finish setting it up. Xobni will now download and index your recent Yahoo! mail. Your Yahoo! messages will only show up in the Xobni sidebar.  Whenever you select a contact, you will see related messages from your Yahoo! account as well.  Or, you can search from the sidebar to find individual messages from your Yahoo! account.  Note the Y! logo beside Yahoo! messages.   Select a message to read it in the Sidebar.  You can open the email in Yahoo! in your browser, or can reply to it using your default Outlook email account. If you have many older messages in your Yahoo! account, make sure to go back to the Integration tab and select Index Yahoo! Mail to index all of your emails. Conclusion Xobni is a great tool to help you get more out of your daily Outlook experience.  Whether you struggle to find attachments a coworker sent you or want to access Yahoo! email from Outlook, Xobni might be the perfect tool for you.  And with the extra things you learn about your contacts with the social network integration, you might boost your own PR skills without even trying! Link Download Xobni Similar Articles Productive Geek Tips Speed up Windows Vista Start Menu Search By Limiting ResultsFix for New Contact Group Button Not Displaying in VistaGet Maps and Directions to Your Contacts in Outlook 2007Backup Windows Mail Messages and Contacts in VistaHow to Import Gmail Contacts Into Outlook 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools Track Daily Goals With 42Goals Video Toolbox is a Superb Online Video Editor Fun with 47 charts and graphs

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  • Who IS Brian Solis?

    - by Michael Snow
    Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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  • B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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  • So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

    - by Edith Mireles-Oracle
    By Misha Vaughan, Oracle Applications User Experience Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm.  The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud. The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work. Release 8  Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8.  In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business.  Take a look yourself at what’s available now. What are people saying?Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8: “Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.”  In an interview with Lilley for a blog post by Dennis Howlett  (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture.  In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.” Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content.  From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs.  When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.” Finally, in a story by Computer Weekly  about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.” What’s Next for Oracle’s Applications Cloud User Experiences? This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.”  I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback. We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries. Photo by Misha Vaughan, Oracle Applications User Experience Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit.  We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient."  Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport." Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go. Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramoto) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke. Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts. We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas.   We closed with an excellent reception hosted by ADP Payroll services at Bistango. Want to read more?Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.” Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site.  You can also find out where we’ll be next at the Events page on UsableApps.

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  • Big Data – Is Big Data Relevant to me? – Big Data Questionnaires – Guest Post by Vinod Kumar

    - by Pinal Dave
    This guest post is by Vinod Kumar. Vinod Kumar has worked with SQL Server extensively since joining the industry over a decade ago. Working on various versions of SQL Server 7.0, Oracle 7.3 and other database technologies – he now works with the Microsoft Technology Center (MTC) as a Technology Architect. Let us read the blog post in Vinod’s own voice. I think the series from Pinal is a good one for anyone planning to start on Big Data journey from the basics. In my daily customer interactions this buzz of “Big Data” always comes up, I react generally saying – “Sir, do you really have a ‘Big Data’ problem or do you have a big Data problem?” Generally, there is a silence in the air when I ask this question. Data is everywhere in organizations – be it big data, small data, all data and for few it is bad data which is same as no data :). Wow, don’t discount me as someone who opposes “Big Data”, I am a big supporter as much as I am a critic of the abuse of this term by the people. In this post, I wanted to let my mind flow so that you can also think in the direction I want you to see these concepts. In any case, this is not an exhaustive dump of what is in my mind – but you will surely get the drift how I am going to question Big Data terms from customers!!! Is Big Data Relevant to me? Many of my customers talk to me like blank whiteboard with no idea – “why Big Data”. They want to jump into the bandwagon of technology and they want to decipher insights from their unexplored data a.k.a. unstructured data with structured data. So what are these industry scenario’s that come to mind? Here are some of them: Financials Fraud detection: Banks and Credit cards are monitoring your spending habits on real-time basis. Customer Segmentation: applies in every industry from Banking to Retail to Aviation to Utility and others where they deal with end customer who consume their products and services. Customer Sentiment Analysis: Responding to negative brand perception on social or amplify the positive perception. Sales and Marketing Campaign: Understand the impact and get closer to customer delight. Call Center Analysis: attempt to take unstructured voice recordings and analyze them for content and sentiment. Medical Reduce Re-admissions: How to build a proactive follow-up engagements with patients. Patient Monitoring: How to track Inpatient, Out-Patient, Emergency Visits, Intensive Care Units etc. Preventive Care: Disease identification and Risk stratification is a very crucial business function for medical. Claims fraud detection: There is no precise dollars that one can put here, but this is a big thing for the medical field. Retail Customer Sentiment Analysis, Customer Care Centers, Campaign Management. Supply Chain Analysis: Every sensors and RFID data can be tracked for warehouse space optimization. Location based marketing: Based on where a check-in happens retail stores can be optimize their marketing. Telecom Price optimization and Plans, Finding Customer churn, Customer loyalty programs Call Detail Record (CDR) Analysis, Network optimizations, User Location analysis Customer Behavior Analysis Insurance Fraud Detection & Analysis, Pricing based on customer Sentiment Analysis, Loyalty Management Agents Analysis, Customer Value Management This list can go on to other areas like Utility, Manufacturing, Travel, ITES etc. So as you can see, there are obviously interesting use cases for each of these industry verticals. These are just representative list. Where to start? A lot of times I try to quiz customers on a number of dimensions before starting a Big Data conversation. Are you getting the data you need the way you want it and in a timely manner? Can you get in and analyze the data you need? How quickly is IT to respond to your BI Requests? How easily can you get at the data that you need to run your business/department/project? How are you currently measuring your business? Can you get the data you need to react WITHIN THE QUARTER to impact behaviors to meet your numbers or is it always “rear-view mirror?” How are you measuring: The Brand Customer Sentiment Your Competition Your Pricing Your performance Supply Chain Efficiencies Predictive product / service positioning What are your key challenges of driving collaboration across your global business?  What the challenges in innovation? What challenges are you facing in getting more information out of your data? Note: Garbage-in is Garbage-out. Hold good for all reporting / analytics requirements Big Data POCs? A number of customers get into the realm of setting a small team to work on Big Data – well it is a great start from an understanding point of view, but I tend to ask a number of other questions to such customers. Some of these common questions are: To what degree is your advanced analytics (natural language processing, sentiment analysis, predictive analytics and classification) paired with your Big Data’s efforts? Do you have dedicated resources exploring the possibilities of advanced analytics in Big Data for your business line? Do you plan to employ machine learning technology while doing Advanced Analytics? How is Social Media being monitored in your organization? What is your ability to scale in terms of storage and processing power? Do you have a system in place to sort incoming data in near real time by potential value, data quality, and use frequency? Do you use event-driven architecture to manage incoming data? Do you have specialized data services that can accommodate different formats, security, and the management requirements of multiple data sources? Is your organization currently using or considering in-memory analytics? To what degree are you able to correlate data from your Big Data infrastructure with that from your enterprise data warehouse? Have you extended the role of Data Stewards to include ownership of big data components? Do you prioritize data quality based on the source system (that is Facebook/Twitter data has lower quality thresholds than radio frequency identification (RFID) for a tracking system)? Do your retention policies consider the different legal responsibilities for storing Big Data for a specific amount of time? Do Data Scientists work in close collaboration with Data Stewards to ensure data quality? How is access to attributes of Big Data being given out in the organization? Are roles related to Big Data (Advanced Analyst, Data Scientist) clearly defined? How involved is risk management in the Big Data governance process? Is there a set of documented policies regarding Big Data governance? Is there an enforcement mechanism or approach to ensure that policies are followed? Who is the key sponsor for your Big Data governance program? (The CIO is best) Do you have defined policies surrounding the use of social media data for potential employees and customers, as well as the use of customer Geo-location data? How accessible are complex analytic routines to your user base? What is the level of involvement with outside vendors and third parties in regard to the planning and execution of Big Data projects? What programming technologies are utilized by your data warehouse/BI staff when working with Big Data? These are some of the important questions I ask each customer who is actively evaluating Big Data trends for their organizations. These questions give you a sense of direction where to start, what to use, how to secure, how to analyze and more. Sign off Any Big data is analysis is incomplete without a compelling story. The best way to understand this is to watch Hans Rosling – Gapminder (2:17 to 6:06) videos about the third world myths. Don’t get overwhelmed with the Big Data buzz word, the destination to what your data speaks is important. In this blog post, we did not particularly look at any Big Data technologies. This is a set of questionnaire one needs to keep in mind as they embark their journey of Big Data. I did write some of the basics in my blog: Big Data – Big Hype yet Big Opportunity. Do let me know if these questions make sense?  Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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