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• Resolve SRs Faster Using RDA - Find the Right Profile

  - by Daniel Mortimer

  Introduction Remote Diagnostic Agent (RDA) is an excellent command-line data collection tool that can aid troubleshooting / problem solving. The tool covers the majority of Oracle's vast product range, and its data collection capability is comprehensive. RDA collects data about the operating system and environment, including environment variable, kernel settings network o/s performance o/s patches and much more the Oracle Products installed, including patches logs and debug metrics configuration and much more In effect, RDA can obtain a snapshot of an Oracle Product and its environment. Oracle Support encourages the use of RDA because it greatly reduces service request resolution time by minimizing the number of requests from Oracle Support for more information. RDA is designed to be as unobtrusive as possible; it does not modify systems in any way. It collects useful data for Oracle Support only and a security filter is provided if required. Find and Use the Right RDA Profile One problem of any tool / utility, which covers a large range of products, is knowing how to target it against only the products you wish to troubleshoot. RDA does not have a GUI. Nor does RDA have an intelligent mechanism for detecting and automatically collecting data only for those Oracle products installed. Instead, you have to tell RDA what to do. There is a mind boggling large number of RDA data collection modules which you can configure RDA to use. It is easier, however, to setup RDA to use a "Profile". A profile consists of a list of data collection modules and predefined settings. As such profiles can be used to diagnose a problem with a particular product or combination of products. How to run RDA with a profile? ( <rda> represents the command you selected to run RDA (for example, rda.pl, rda.cmd, rda.sh, and perl rda.pl).) 1. Use the embedded spreadsheet to find the RDA profile which is appropriate for your problem / chosen Oracle Fusion Middleware products. 2. Use the following command to perform the setup <rda> -S -p <profile_name>  3. Run the data collection <rda> Run the data collection. If you want to perform setup and run in one go, then use a command such as the following: <rda> -vnSCRP -p <profile name> For more information, refer to: Remote Diagnostic Agent (RDA) 4 - Profile Manual Pages [ID 391983.1] Additional Hints / Tips: 1. Be careful! Profile names are case sensitive.2. When profiles are not used, RDA considers all existing modules by default. For example, if you have downloaded RDA for the first time and run the command <rda> -S you will see prompts for every RDA collection module many of which will be of no interest to you. Also, you may, in your haste to work through all the questions, forget to say "Yes" to the collection of data that is pertinent to your particular problem or product. Profiles avoid such tedium and help ensure the right data is collected at the first time of asking.

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• Hello to the world of EM

  - by Pankaj

  Its been an year since i moved to my new role as Product Manager for Enterprise Manager & time flew like anything specially with activities like Product Beta's , Pre-launch Activity , Oracle Open World , Product Launch , Collateral creation (white-papers , video , demos etc)  & 100's of others things . Now finally i have decided to revive this blog & start sharing my experience on Em12 .

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• Merging Social Accounts: What We Learned This Weekend

  - by Mike Stiles

  Guest Post by Erika BrookesWe learned that it’s not always as easy as you think it’s going to be. While it’s widely accepted that merging multiple owned Facebook Pages that are duplicating communities and putting out the same type of content is a best practice, actually pulling it off without rattling fans is a trickier proposition. Facebook is nice and clear about how to merge Facebook Pages. Although content is not carried over, Likes from the pages you’re merging are. So you can imagine the surprise when such fans start seeing posts in their News Feed from a page they don’t believe they ever Liked. One community member accurately likened it to having your bank come under another bank’s brand name. The Facebook Page changes to the new brand, just like your debit card, emails, signs and other communication. This weekend we did our merge. The Facebook communities of Vitrue, Involver and Collective Intellect were pulled into one community, Oracle Social. Could we have handled it better? Oh yeah. Our intent was to make sure, to the fullest extent possible, that the fans of the Vitrue, Involver, and Collective Intellect brand pages were well-informed about the pending page merges in ADVANCE of the merge. While many were aware that Oracle acquired the three companies, many were not. We learned from fan feedback that we should have sent notifications MUCH earlier to make the brand Page merge crystal clear and to answer any questions. That was our bad, our responsibility and we apologize for Oracle Social showing up in your News Feed if you were not aware that it was a result of your fandom of Vitrue, Involver or Collective Intellect. It was our job to make you aware well in advance. Some felt they had never Liked the fan Pages of Vitrue, Involver or Collective Intellect, so they were understandably upset (some cultures may call it “fit to be tied”) when they found themselves fans of Oracle Social. One thing to consider is that since 2009, brands and developers have used and enjoyed free Involver tab apps like Twitter, RSS and YouTube (1.2 million of which are currently active), which included an opt-in Liking the Involver Page. Often, when Liking happens in a manner outside of the traditional clicking of a Like button on a brand Page, it’s easy to forget a Page was indeed Liked. Lastly, a few felt that their Like of the Page had been “bought.” It was not. No fans or Likes were separately purchased. Yes, the companies and the social properties of Vitrue, Involver and Collective Intellect were acquired by Oracle. Those brands are now being coordinated into the larger Oracle brand. In social media, that means those brands are being integrated into the Oracle Social community. So what now? We apologize and apply lessons learned. We learned that you not only have to communicate thoroughly and clearly, but you have to communicate well in advance of any actionable items that will affect fans. We’re more than willing to walk straight to the woodshed when we deserve it. Going forward, the social team here is dedicated to facilitating content, discussion and sharing around social for marketers, agencies, IT stakeholders and social staffs, including community managers. We anticipate Oracle Social being the premier gathering place for true social innovators as we move into social’s exciting next phase of development. Inevitably, some will still feel they are fans of the Page in error. While we hate to see you go, you may unlike the Page if it’s not relevant or useful to you. Let’s continue to contribute, participate, foster our desire to learn, and move forward together positively and constructively - both for current fans of the community and the many fans to come.

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• The Future of Air Travel: Intelligence and Automation

  - by BobEvans

  Remember those white-knuckle flights through stormy weather where unexpected plunges in altitude result in near-permanent relocations of major internal organs? Perhaps there’s a better way, according to a recent Wall Street Journal article: “Pilots of a Honeywell International Inc. test plane stayed on their initial flight path, relying on the company's latest onboard radar technology to steer through the worst of the weather. The specially outfitted Boeing 757 barely shuddered as it gingerly skirted some of the most ferocious storm cells over Fort Walton Beach and then climbed above the rest in zero visibility.” Or how about the multifaceted check-in process, which might not wreak havoc on liver location but nevertheless makes you wonder if you’ve been trapped in some sort of covert psychological-stress test? Another WSJ article, called “The Self-Service Airport,” says there’s reason for hope there as well: “Airlines are laying the groundwork for the next big step in the airport experience: a trip from the curb to the plane without interacting with a single airline employee. At the airport of the near future, ‘your first interaction could be with a flight attendant,’ said Ben Minicucci, chief operating officer of Alaska Airlines, a unit of Alaska Air Group Inc.” And in the topsy-turvy world of air travel, it’s not just the passengers who’ve been experiencing bumpy rides: the airlines themselves are grappling with a range of challenges—some beyond their control, some not—that make profitability increasingly elusive in spite of heavy demand for their services. A recent piece in The Economist illustrates one of the mega-challenges confronting the airline industry via a striking set of contrasting and very large numbers: while the airlines pay $7 billion per year to third-party computerized reservation services, the airlines themselves earn a collective profit of only $3 billion per year. In that context, the anecdotes above point unmistakably to the future that airlines must pursue if they hope to be able to manage some of the factors outside of their control (e.g., weather) as well as all of those within their control (operating expenses, end-to-end visibility, safety, load optimization, etc.): more intelligence, more automation, more interconnectedness, and more real-time awareness of every facet of their operations. Those moves will benefit both passengers and the air carriers, says the WSJ piece on The Self-Service Airport: “Airlines say the advanced technology will quicken the airport experience for seasoned travelers—shaving a minute or two from the checked-baggage process alone—while freeing airline employees to focus on fliers with questions. ‘It's more about throughput with the resources you have than getting rid of humans,’ said Andrew O'Connor, director of airport solutions at Geneva-based airline IT provider SITA.” Oracle’s attempting to help airlines gain control over these challenges by blending together a range of its technologies into a solution called the Oracle Airline Data Model, which suggests the following steps: • To retain and grow their customer base, airlines need to focus on the customer experience. • To personalize and differentiate the customer experience, airlines need to effectively manage their passenger data. • The Oracle Airline Data Model can help airlines jump-start their customer-experience initiatives by consolidating passenger data into a customer data hub that drives realtime business intelligence and strategic customer insight. • Oracle’s Airline Data Model brings together multiple types of data that can jumpstart your data-warehousing project with rich out-of-the-box functionality. • Oracle’s Intelligent Warehouse for Airlines brings together the powerful capabilities of Oracle Exadata and the Oracle Airline Data Model to give you real-time strategic insights into passenger demand, revenues, sales channels and your flight network. The airline industry aside, the bullet points above offer a broad strategic outline for just about any industry because the customer experience is becoming pre-eminent in each and there is simply no way to deliver world-class customer experiences unless a company can capture, manage, and analyze all of the relevant data in real-time. I’ll leave you with two thoughts from the WSJ article about the new in-flight radar system from Honeywell: first, studies show that a single episode of serious turbulence can wrack up $150,000 in additional costs for an airline—so, it certainly behooves the carriers to gain the intelligence to avoid turbulence as much as possible. And second, it’s back to that top-priority customer-experience thing and the value that ever-increasing levels of intelligence can deliver. As the article says: “In the cabin, reporters watched screens showing the most intense parts of the nearly 10-mile wide storm, which churned some 7,000 feet below, in vibrant red and other colors. The screens also were filled with tiny symbols depicting likely locations of lightning and hail, which can damage planes and wreak havoc on the nerves of white-knuckle flyers.”  (Bob Evans is senior vice-president, communications, for Oracle.)  

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• Spotlight on an office – Utrecht

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This time in our monthly topic, we have our spotlight on the brand new Oracle office in Utrecht, the Netherlands. About 35km south-east of Schiphol Airport and centrally located in the Netherlands, Oracle moved into the Facet building in March 2011. Facet is much more than an office building, it creates a work environment that relates to the ‘No Limits’ philosophy Oracle has in the Netherlands. “No Limits” means the building belongs to everyone. You choose the best place to work, based on the activities of that moment. To point this out, we currently have 1050 people working for Oracle Netherlands, and 623 workplaces. There is virtually no limit to where you can sit in our shiny new offices; we no longer have 'zoning', where departments own specific areas in the building, Even the Managing Director of Oracle Netherlands, does not have an office and he chooses a different working place every day. So make sure you are prepared when he is sitting next to you one day! If nobody has a fixed workplace, then you would think that finding a colleague could be tricky. Oracle uses CU (‘SeeYou’) which makes all of us easier to locate. Upon entering the building you receive a text stating where the greatest concentration of your buddies is sitting. Our internal messaging service also proves to be very valuable finding your colleagues. The heart of our building is the great RestOrant, with a very busy coffee bar. It offers an informal place for people to meet and is busy all day, not just at lunch time! The O-Bar in the atrium on the ground floor is also a very popular place to meet and drink tea or coffee and gives a breathtaking introduction to the office to any of our first time visitors. For a few minutes of relaxation during the working day, there are table tennis facilities and a Wii room on every floor! So if you are interested in joining Oracle in this Netherlands or anywhere else in EMEA, please have a look at http://campus.oracle.com for all of our latest vacancies and internships.

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• SOA, Empowerment and Continuous Improvement

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick will be hosting the IT Leader Editorial on a regular basis. I met my twin at Open World. We share backgrounds, experiences and even names. I hosted an invitation-only AppAdvantage Leadership Forum with an overcapacity 85 participants: 55 customers, 15 from the Oracle AppAdvantage team and 15 Partners. It was a lively, open and positive discussion of pace layered architectures and Oracle’s AppAdvantage approach to a unified view of Applications and Middleware. Rick Hassman from Pella was one of the customer panelists and during the pre event prep, Rick and I shared backgrounds and found that we had both been plant managers and led ERP deployments prior to leading IT itself. During the panel conversation I explored this with him, discussing the unique perspectives that this provides to CIO’s. He then hit on a point that I wasn’t able to fully appreciate until a week later. First though, some background. The week after the Forum, one of the participants emailed me with the following thoughts: “I am 150% behind this concept……but we are struggling with the concept of web services and the potential use of the Oracle Service Bus technology let alone moving into using the full SOA/BPM/BAM software to extend our JD Edwards application to both integrate and support business processes”. After thinking a bit I responded this way: While I certainly appreciate the degree of change and effort involved, perhaps I could offer the following: One of the underlying principles behind Oracle AppAdvantage is that more often than not, the choice between changing a business process and invasively customizing ERP represents a Hobson's Choice: neither is acceptable. In this case the third option, moving the process out of ERP, is the only acceptable one. Providing this choice typically requires end to end, real time interoperability across applications and/or services. This real time interoperability, to be sustainable over time requires a service oriented architecture. There's just no way around this. SOA adaptation is admittedly tough at the beginning. New skills, new technology and new headaches. But, like any radically new technology, it has a learning curve that drives cost down rather dramatically over time. Tough choices to be sure, but not entirely different than we face with every major technology cycle. Good points of course, but I felt that something was missing. The points were convincing, perhaps even a bit insightful, but they didn’t get at the heart of what Oracle AppAdvantage is focused upon: how the optimization of technology, applications, processes and relationships can change the very way that organizations operate. And then I thought back to the panel discussion with Rick Hassman at Oracle OpenWorld. Rick stressed that Continuous Improvement is a fundamental business strategy at Pella. I remember Continuous Improvement well as I suspect does everyone who was in American manufacturing during the 80’s. Pioneered by W. Edwards Deming in Japan (and still known alternatively as Kaizen), Continuous Improvement sets in place the business culture that we must not become complacent with success and resistant to the ongoing need for change. Many believe that this single handedly drove the renaissance in American manufacturing through the last two decades, which had become complacent during the 70’s and early 80’s. But what exactly does this have to do with SOA? It was Rick’s next point. He drew the connection that moving those business processes that need to continually change over time out of ERP and into edge applications and services enables continuous improvement by empowering people to continually strive for better ways of doing things rather than be being bound by workflows that cannot change. A compelling connection: that SOA, and the overall Oracle AppAdvantage framework of which it is an integral part, can empower people towards continuous improvement in business processes and as a result drive business leadership and business excellence. What better a case for technology innovation?

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• Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

  - by Michael Snow

  Originally posted on Oracle Customers page.Oracle Customer: Pella CorporationLocation:  Pella, IowaIndustry: Industrial Manufacturing Employees:  7,100 Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada. In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices. “Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. A word from Pella Corporation "Oracle WebCenter Sites?from the start?delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.” – Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation Oracle Product and Services Oracle WebCenter Sites Why Oracle Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. Implementation Process The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months. Partner Oracle PartnerElement Solutions, LLC Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout. “Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage?which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said. Resources Pella Corporation Upgrades Enterprise Applications to Continue to Improve Manufacturing Efficiency Thousands of Customers Successfully and Smoothly Upgrade to Oracle E-Business Suite 12.1 for New Functionality, Lower Operating Costs and Improved Shared Operations Managing the Virtual World

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• Oracle presentations at the CIPS ICE Conference, November 5 - 7, Edmonton, Alberta, Canada

  - by Darin Pendergraft

  Oracle will be presenting at the CIPS ICE conference the last week of October in Calgary and the first week of November in Edmonton. Here is a list of the presentations for Edmonton: SHAW Conference Centre • Session Title: Identity and Access Management Integrated; Analyzing the Platform vs Point Solution Approach • Speaker: Darin Pendergraft • Monday, November 5th @ 10:45 AM - 12:00 PM • Session Title: Is Your IT Security Strategy Putting Your Institution at Risk? • Speaker: Spiros Angelopoulos • Monday, November 5th @ 1:45 PM - 3:00 PM Three sessions under the TRAIN: Practical Knowledge Track • Monday, November 5th @ 10:45 AM, 1:45 PM, 3:30 PM • Title: What's new in the Java Platform   Presenter: Donald Smith • Title: Java Enterprise Edition 6   Presenter: Shaun Smith • Title: The Road Ahead for Java SE, JavaFX and Java EE    Presenters: Donald Smith and Shaun Smith To learn more about the conference, and to see the other sessions go to the conference website.

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• Parner Webcast - Innovations in Products Program

  - by Richard Lefebvre

  We are pleased to invite you to join the Innovations in Products –webcast. Innovations in Products will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Application portfolio – for your and your customer’s benefit Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Note: At the latter part of this email you have also 17 links into the recent Applications Products presentations and 6 links into the Public Sector Value Proposition presentations that were presented in Innovations in Industries -program. Product breakout sessions: Topics Speaker To Register Fusion Applications Technology and Extensibility: A next-generation platform that adapts to client needs. Matthew Johnson, Sr. Director, SCM Product Development, EMEA CLICK HERE Fusion Applications - Transforming your Back-Office Accounting Function: Changing how people work in back office functions to drive value add Liam Nolan, Director, ERP Product Development, EMEA CLICK HERE Fusion HCM & Talent Overview & Extensibility: A more in-depth look into a personalized HCM solution Synco Jonkeren, Vice-President HCM Product Development & Management, EMEA CLICK HERE Fusion HCM Compensation Planning: Compensate To Compete Rosie Warner, Director, HCM Sales Development CLICK HERE Enterprise PLM for the Product Value Chain: Oracle Enterprise PLM offers Industry specific solutions that cover the Product Value Chain Ulf Köster, Sales Development Leader Enterprise PLM, Oracle Western Europe CLICK HERE Oracle's Asset Management and Maintenance Solution: What you need to know to successfully implement Oracle Asset Management solutions within Oracle Installed Base Philip Carey, Asset Management and Maintenance Solution Specialist CLICK HERE For more details please visit Innovations in Products and other breakout sessions on OPN page. Delivery Format Innovations in Products –program is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: July 2nd 2012 October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration Maximum 1 hour For further information please contact me Markku Rouhiainen. Recent Innovations in Products presentations Applications Products presented on April the 2nd, 2012 Speaker To Register Fusion CRM: Effective, Efficient and Easy James Penfold , Senior Director, Applications Product Development and Product Management CLICK HERE Fusion HCM: Talent management overview performance, goals, talent review Jaime Losantos Viñolas, Director, HCM Sales Development CLICK HERE Distributed Order Management - Fusion SCM Solution Vikram K Singla, Business Development Director, Supply Chain Management Applications, UK CLICK HERE Oracle Transportation Management Dominic Regan, Senior Director Oracle Transportation Management EMEA CLICK HERE Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management Lionel Albert, Senior Director Value Chain Planning, EMEA CLICK HERE Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences Maria Ramirez , CRM Presales Consultant, EPC CLICK HERE EPM 11.1.2.2 Overview Nicholas Cox , EMEA Sales Development Director - Enterprise Performance Management CLICK HERE Oracle Hyperion Profitability and Cost Management, 11.1.2.1 Daniela Lazar , Senior EPM Sales Consultant, EPC CLICK HERE January the 16th 2012 Speaker To Register CRM / ATG: Best-in-Class CRM & Commerce Maria Ramirez , Associate CRM Presales Consultant, EPC CLICK HERE CRM / Automate Business Rules for Maximum Efficiency with OPA (Oracle Policy Automation) Marco Nilo, Associate CRM Presales Consultant, EPC CLICK HERE CRM / InQuira Toby Baker, Principal Sales Consultant, CRM Product Specialist Team CLICK HERE EPM / Business Intelligence Foundation Suite – Sales and Product Updates Liviu Nitescu, Senior BI Sales Consultant, EPC CLICK HERE EPM / Hyperion Planning 11.1.2.1 - Sales & Product Updates Andreea Voinea, EPM Sales Consultant, EPC CLICK HERE ERP / JDE EnterpriseOne Fulfillment Management Overview Mirela Andreea Nasta , ERP Presales Consultant, EPC CLICK HERE ERP / Spotlights on iExpenses Elena Nita ,ERP Presales Consultant, EPC CLICK HERE MDM / Master Data Management Martin Boyd , Senior Director Product Strategy CLICK HERE Product break through session Fusion Applications Human Capital Management Rosie Warner , Director, HCM Sales Development CLICK HERE Recent Innovations in Industries Value Proposition presentations January the 16th 2012 Speaker To Register Process Modernisation Iemke Idsingh Public Sector Solutions Director CLICK HERE Shared Services Ann Smith Business Development Director, Shared Services CLICK HERE Strengthening Financial Discipline Whilst Delivering Cashable Savings Philippa Headley UK Sales Development Director Public Sector - EPM Solutions CLICK HERE Social Welfare Industry Solutions Christian Wernberg-Tougaard Industry Director - Social Welfare CLICK HERE Police Industry Solutions Jeff Penrose Solution Sales Director CLICK HERE Tax and Revenue Management Industry Solutions Andre van der Post Global Director - Tax Solutions and Strategy CLICK HERE  

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• Infiniband: a highperformance network fabric - Part I

  - by Karoly Vegh

  Introduction:At the OpenWorld this year I managed to chat with interesting people again - one of them answering Infiniband deepdive questions with ease by coffee turned out to be one of Oracle's IB engineers, Ted Kim, who actually actively participates in the Infiniband Trade Association and integrates Oracle solutions with this highspeed network. This is why I love attending OOW. He granted me an hour of his time to talk about IB. This post is mostly based on that tech interview.Start of the actual post: Traditionally datatransfer between servers and storage elements happens in networks with up to 10 gigabit/seconds or in SANs with up to 8 gbps fiberchannel connections. Happens. Well, data rather trickles through.But nowadays data amounts grow well over the TeraByte order of magnitude, and multisocket/multicore/multithread Servers hunger data that these transfer technologies just can't deliver fast enough, causing all CPUs of this world do one thing at the same speed - waiting for data. And once again, I/O is the bottleneck in computing. FC and Ethernet can't keep up. We have half-TB SSDs, dozens of TB RAM to store data to be modified in, but can't transfer it. Can't backup fast enough, can't replicate fast enough, can't synchronize fast enough, can't load fast enough. The bad news is, everyone is used to this, like back in the '80s everyone was used to start compile jobs and go for a coffee. Or on vacation. The good news is, there's an alternative. Not so-called "bleeding-edge" 8gbps, but (as of now) 56. Not layers of overhead, but low latency. And it is available now. It has been for a while, actually. Welcome to the world of Infiniband. Short history:Infiniband was born as a result of joint efforts of HPAQ, IBM, Intel, Sun and Microsoft. They planned to implement a next-generation I/O fabric, in the 90s. In the 2000s Infiniband (from now on: IB) was quite popular in the high-performance computing field, powering most of the top500 supercomputers. Then in the middle of the decade, Oracle realized its potential and used it as an interconnect backbone for the first Database Machine, the first Exadata. Since then, IB has been booming, Oracle utilizes and supports it in a large set of its HW products, it is the backbone of the famous Engineered Systems: Exadata, SPARC SuperCluster, Exalogic, OVCA and even the new DB backup/recovery box. You can also use it to make servers talk highspeed IP to eachother, or to a ZFS Storage Appliance. Following Oracle's lead, even IBM has jumped the wagon, and leverages IB in its PureFlex systems, their first InfiniBand Machines.IB Structural Overview: If you want to use IB in your servers, the first thing you will need is PCI cards, in IB terms Host Channel Adapters, or HCAs. Just like NICs for Ethernet, or HBAs for FC. In these you plug an IB cable, going to an IB switch providing connection to other IB HCAs. Of course you're going to need drivers for those in your OS. Yes, these are long-available for Solaris and Linux. Now, what protocols can you talk over IB? There's a range of choices. See, IB isn't accepting package loss like Ethernet does, and hence doesn't need to rely on TCP/IP as a workaround for resends. That is, you still can run IP over IB (IPoIB), and that is used in various cases for control functionality, but the datatransfer can run over more efficient protocols - like native IB. About PCI connectivity: IB cards, as you see are fast. They bring low latency, which is just as important as their bandwidth. Current IB cards run at 56 gbit/s. That is slightly more than double of the capacity of a PCI Gen2 slot (of ~25 gbit/s). And IB cards are equipped usually with two ports - that is, altogether you'd need 112 gbit/s PCI slots, to be able to utilize FDR IB cards in an active-active fashion. PCI Gen3 slots provide you with around ~50gbps. This is why the most IB cards are configured in an active-standby way if both ports are used. Once again the PCI slot is the bottleneck. Anyway, the new Oracle servers are equipped with Gen3 PCI slots, an the new IB HCAs support those too. Oracle utilizes the QDR HCAs, running at 40gbp/s brutto, which translates to a 32gbp/s net traffic due to the 10:8 signal-to-data information ratio. Consolidation techniques: Technology never stops to evolve. Mellanox is working on the 100 gbps (EDR) version already, which will be optical, since signal technology doesn't allow EDR to be copper. Also, I hear you say "100gbps? I will never use/need that much". Are you sure? Have you considered consolidation scenarios, where (for example with Oracle Virtual Network) you could consolidate your platform to a high densitiy virtualized solution providing many virtual 10gbps interfaces through that 100gbps? Technology never stops to evolve. I still remember when a 10mbps network was impressively fast. Back in those days, 16MB of RAM was a lot. Now we usually run servers with around 100.000 times more RAM. If network infrastrucure speends could grow as fast as main memory capacities, we'd have a different landscape now :) You can utilize SRIOV as well for consolidation. That is, if you run LDoms (aka Oracle VM Server for SPARC) you do not have to add physical IB cards to all your guest LDoms, and you do not need to run VIO devices through the hypervisor either (avoiding overhead). You can enable SRIOV on those IB cards, which practically virtualizes the PCI bus, and you can dedicate Physical- and Virtual Functions of the virtualized HCAs as native, physical HW devices to your guests. See Raghuram's excellent post explaining SRIOV. SRIOV for IB is supported since LDoms 3.1.  This post is getting lengthier, so I will rename it to Part I, and continue it in a second post. 

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• Reflections from the Young Prisms

  - by Oracle OpenWorld Blog Team

   By Karen Shamban The Young Prisms began their musical journey in San Francisco, and it's here they return to bring their unique sound to the Oracle OpenWorld Music Festival.  We asked them to tell us their thoughts on music, performing, and what they like in an audience.  Here's what they had to say: Q. What do you like best about performing in front of a live audience?A. There are a lot of things to love about playing in front of people. The best part is definitely the nights when the energy the audience brings shows through. Although it always differs from city to city and person to person, when you play to a full house and people are really getting into it, it's like no other feeling.Q. How do you use technology in creating and delivering your music?A. Well, we actually use a lot more electronic components than people realize. Pretty much every string instrument played either live or on recording has been filtered through numerous electronic effects. Matt uses somewhere around 12 or 14 every time we play live. Giovanni has six. Most of our writing and demoing is done with drum sequencers and samplers too, so it's safe to say we use technology to our advantage in the writing process. Live is a bit different, since we keep it to the basics with guitars and acoustic drums. We also tend to use projections when we play live, so technology helps us do that fairly easily as well.Q. Do you prefer smaller, intimate venues or larger, louder ones?  Why?A. Couldn’t say we have a real preference in venue size. I mean, its always great to get to play through a massive killer sound system, but small venues when packed full are equally as special if not more so, because of the intimacy of it. Some of my favorite shows I've seen as an audience member/ fan have been at the smaller venues in San Francisco.Q. What about your fans surprises you?A. Sometimes the older guys are a surprise. We've played shows where there are more older guys in their 40s and 50s, who come and stare and take notes at our effects pedals. Then there are kids our age or in their 20s. Sometimes it's surprising to think that the older guys relate to what we're doing more than our peers and friends in our age group.Q. What about your live act surprises your fans?A. I think people are often surprised by how shy we can be. It feels like people expect us to be really rowdy and throw things and make really loud noises and get really aggressive on stage because some of the sounds we use can have an abrasive element to them. People expect Matt to have some kind of Kurt Cobain attitude, which he doesn’t at all. So it seems it surprises people to see musicians playing loud and noisy songs in their early and mid 20s being fairly tame and calm on stage.Q. There are going to be a lot of technical people (you could call them geeks) in the Oracle crowd -- what are they going to love about your performance?A. Hopefully most of them are pedal nerds like we are and like the previously mentioned “older dude crowd.” Besides that I hope they’d be into the projections and group of songs we're going to play for them.Q. What's new and different in the music you're making today, versus a year or two ago?A. I'd say there is more focus on the songwriting now and less of the noise today than last year. I think it's pretty evident on the new record compared to the last two. On the first two records we made as YP, we had another guitar player and songwriter who no longer plays with us. So the process in which we develop songs is different as well.Q. Have you been on tour recently? If so, what do you like about touring, and what do you dislike?A. Touring is amazing. Some people might tell you different if they've been doing it for what they'd call too long, but for us it's really a great chance to play for people who care about the music we're making and also to see and explore the world. Getting to visit so many different cities and explore so many different cultures is amazing. Of course we love getting into cultural foods too. Stefanie is a fashion geek so getting to go to New York as often as we do as well as getting to play in London and Paris is always especially fun for her.Q. Ever think about playing another kind of music? If so, what, and why?A. Never really thought about wanting to do anything drastically different. I think the style of music we play has a lot to do with the stuff we have been listening to both growing up and now. It wasn’t really a conscious decision to make sure it was a certain sound, so I'm not sure we've ever thought about doing a way different genre or whatever like electronic music or country. Although there have been times we've had conversations where we discuss possibly doing quiet sets or using the string synth sounds.Q. What are the top three things people should know about your music?A1. We like noise.A2. We use ambience and atmosphere as much as as we can.A3. Yes, the vocals are supposed to be mixed in with the guitars. Get more info: Oracle OpenWorld Music Festival Young Prisms

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• Help me classify this type of software architecture

  - by Alex Burtsev

  I read some books about software architecture as we are using it in our project but I can't classify the architecture properly. It's some kind of Enterprise Architecture, but what exactly... SOA, ESB (Enterprise Service Bus), Message Bus, Event Driven SOA, there are so many terms in Enterprise software.... The system is based on custom XML messages exchanges between services. (it's not SOAP, nor any other XML based standard, just plain XML). These messages represent notifications (state changes) that are applied to the Domain model, (it's not like CRUD when you serialize the whole domain object, and pass it to service for persistence). The system is centralized, and system participants use different programming languages and frameworks (c++, c#, java). Also, messages are not processed at the moment they are received as they are stored first and the treatment begins on demand. It's called SOA+EDA -:)

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• About Solaris 11 and UltraSPARC II/III/IV/IV+

  - by nospam(at)example.com (Joerg Moellenkamp)

  I know that I will get the usual amount of comments like "Oh, Jörg ? you can't be negative about Oracle" for this article. However as usual I want to explain the logic behind my reasoning. Yes ? I know that there is a lot of UltraSPARC III, IV and IV+ gear out there. But there are some very basic questions: Does your application you are currently running on this gear stops running just because you can't run Solaris 11 on it? What is the need to upgrade a system already in production to Solaris 11? I have the impression, that some people think that the systems get useless in the moment Oracle releases Solaris 11. I know that Sun sold UltraSPARC IV+ systems until 2009. The Sun SF490 introduced 2004 for example, that was a Sun SF480 with UltraSPARC IV and later with UltraSPARC IV+. And yes, Sun made some speedbumps. At that time the systems of the UltraSPARC III to IV+ generations were supported on Solaris 8, on Solaris 9 and on Solaris 10. However from my perspective we sold them to customers, which weren't able to migrate to Solaris 10 because they used applications not supported on Solaris 9 or who just didn't wanted to migrate to Solaris 10. Believe it or not ? I personally know two customers that migrated core systems to Solaris 10 in ? well 2008/9. This was especially true when the M3000 was announced in 2008 when it closed the darned single socket gap. It may be different at you site, however that's what I remember about that time when talking with customers. At first: Just because there is no Solaris 11 for UltraSPARC III, IV and IV+, it doesn't mean that Solaris 10 will go away anytime soon. I just want to point you to "Expect Lifetime Support - Hardware and Operating Systems". It states about Premier Support:Maintenance and software upgrades are included for Oracle operating systems and Oracle VM for a minimum of eight years from the general availability date.GA for Solaris 10 was in 2005. Plus 8 years ? 2013 ? at minimum. Then you can still opt for 3 years of "Extended Support" ? 2016 ? at minimum. 2016 your systems purchased in 2009 are 7 years old. Even on systems purchased at the very end of the lifetime of that system generation. That are the rules as written in the linked document. I said minimum The actual dates are even further in the future: Premier Support for Solaris 10 ends in 2015, Extended support ends 2018. Sustaining support ? indefinite. You will find this in the document "Oracle Lifetime Support Policy: Oracle Hardware and Operating Systems".So I don't understand when some people write, that Oracle is less protective about hardware investments than Sun. And for hardware it's the same as with Sun: Service 5 years after EOL as part of Premier Support. I would like to write about a different perspective as well: I have to be a little cautious here, because this is going in the roadmap area, so I will mention the public sources here: John Fowler told last year that we have to expect at at least 3x the single thread performance of T3 for T4. We have 8 cores in T4, as stated by Rick Hetherington. Let's assume for a moment that a T4 core will have the performance of a UltraSPARC core (just to simplify math and not to disclosing anything about the performance, all existing SPARC cores are considered equal). So given this pieces of information, you could consolidate 8 V215, 4 or 8 V245, 2 full blown V445,2 full blown 490, 2 full blown M3000 on a single T4 SPARC processor. The Fowler roadmap prezo talked about 4-socket systems with T4. So 32 V215, 16 to 8 V245, 8 fullblown V445, 8 full blown V490, 8 full blown M3000 in a system image. I think you get the idea. That said, most of the systems we are talking about have already amortized and perhaps it's just time to invest in new systems to yield other advantages like reduced space consumptions, like reduced power consumption, like some of the neat features sun4v gives you, and yes ? reduced number of processor licenses for Oracle and less money for Oracle HW/SW support. As much as I dislike it myself that my own UltraSPARC III and UltraSPARC II based systems won't run on Solaris 11 (and I have quite a few of them in my personal lab), I really think that the impact on production environments will be much less than most people think now. By the way: The reason for this move is a quite significant new feature. I will tell you that it was this feature, when it's out. I assume, telling just a word more could lead to much more time to blog.

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• .Net oracle parameter order

  - by jkrebsbach

  Using the ODAC (Oracle Data Access Components) downloaded from Oracle to talk to a handfull of Oracle DBs - Was putting together my DAL to update the DB, and things weren't working as I hoped - UPDATE foo SET bar = :P_BAR WHERE bap = :P_BAP I assign my parameters - objCmd.Parameters.Add(objBap); objCmd.Parameters.Add(objBar);   Execute update command - int result = objCmd.ExecuteNonQuery() and result is zero! ...  Is my filter incorrect? SELECT count(*) FROM foo WHERE bap = :P_BAP ...result is one... Is my new value incorrect?  Am I using Char instead of Varchar somewhere and need an RTRIM?  Is there a transaction getting involved?  An error thrown and not caught? The answer: Order of parameters.   The order parameters are added to the Oracle Command object must match the order the parameters are referenced in the SQL statement.  I was adding the parameters for the WHERE clause before adding the SET value parameters, and for that reason although no error was being thrown, no value was updated either. Flip parameter collection around to match order of params in the SQL statement, and ExecuteNonQuery() is back to returning the number of rows affected.

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• Virtual Developer Day: Oracle WebLogic Server & Java EE (#OTNVDD)

  - by Justin Kestelyn

  Virtual Developer Day is back with a vengeance! On Feb. 1, login to learn how Oracle WebLogic Server enables a whole new level of productivity for enterprise developers. Also hear the latest on Java EE 6 and the programming tenets that have made it a true platform breakthrough, and get hands-on with our VirtualBox virtual machine image! Even better, you never have to leave your desk - you'll get access to live sessions with chat support, and even 1-1 desktop sharing upon request. It's a no-brainer, get registered!

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• Impressions and Reactions from Alliance 2012

  - by user739873

  Alliance 2012 has come to a conclusion.  What strikes me about every Alliance conference is the amazing amount of collaboration and cooperation I see across higher education in the sharing of best practices around the entire Oracle PeopleSoft software suite, not just the student information system (Oracle’s PeopleSoft Campus Solutions).  In addition to the vibrant U.S. organization, it's gratifying to see the growth in the international attendance again this year, with an EMEA HEUG organizing to complement the existing groups in the Netherlands, South Africa, and the U.K.  Their first meeting is planned for London in October, and I suspect they'll be surprised at the amount of interest and attendance. In my discussions with higher education IT and functional leadership at Alliance there were a number of instances where concern was expressed about Oracle's commitment to higher education as an industry, primarily because of a lack of perceived innovation in the applications that Oracle develops for this market. Here I think perception and reality are far apart, and I'd like to explain why I believe this to be true. First let me start with what I think drives this perception. Predominately it's in two areas. The first area is the user interface, both for students and faculty that interact with the system as "customers", and for those employees of the institution (faculty, staff, and sometimes students as well) that use the system in some kind of administrative role. Because the UI hasn't changed all that much from the PeopleSoft days, individuals perceive this as a dead product with little innovation and therefore Oracle isn't investing. The second area is around the integration of the higher education suite of applications (PeopleSoft Campus Solutions) and the rest of the Oracle software assets. Whether grown organically or acquired, there is an impressive array of middleware and other software products that could be leveraged much more significantly by the higher education applications than is currently the case today. This is also perceived as lack of investment. Let me address these two points.  First the UI.  More is being done here than ever before, and the PAG and other groups where this was discussed at Alliance 2012 were more numerous than I've seen in any past meeting. Whether it's Oracle development leveraging web services or some extremely early but very promising work leveraging the recent Endeca acquisition (see some cool examples here) there are a lot of resources aimed at this issue.  There are also some amazing prototypes being developed by our UX (user experience team) that will eventually make their way into the higher education applications realm - they had an impressive setup at Alliance.  Hopefully many of you that attended found this group. If not, the senior leader for that team Jeremy Ashley will be a significant contributor of content to our summer Industry Strategy Council meeting in Washington in June. In the area of integration with other elements of the Oracle stack, this is also an area of focus for the company and my team.  We're making this a priority especially in the areas of identity management and security, leveraging WebCenter more effectively for content, imaging, and mobility, and driving towards the ultimate objective of WebLogic Suite as our platform for SOA, links to learning management systems (SAIP), and content. There is also much work around business intelligence centering on OBI applications. But at the end of the day we get enormous value from the HEUG (higher education user group) and the various subgroups formed as a part of this community that help us align and prioritize our investments, whether it's around better integration with other Oracle products or integration with partner offerings.  It's one of the healthiest, mutually beneficial relationships between customers and an Education IT concern that exists on the globe. And I can't avoid mentioning that this kind of relationship between higher education and the corporate IT community that can truly address the problems of efficiency and effectiveness, institutional excellence (which starts with IT) and student success.  It's not (in my opinion) going to be solved through community source - cost and complexity only increase in that model and in the end higher education doesn't ultimately focus on core competencies: educating, developing, and researching.  While I agree with some of what Michael A. McRobbie wrote in his EDUCAUSE Review article (Information Technology: A View from Both Sides of the President’s Desk), I take strong issue with his assertion that the "the IT marketplace is just the opposite of long-term stability...."  Sure there has been healthy, creative destruction in the past 2-3 decades, but this has had the effect of, in the aggregate, benefiting education with greater efficiency, more innovation and increased stability as larger, more financially secure firms acquire and develop integrated solutions. Cole

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• R12.0 Cash Management Consolidated Patch Collection (CPC) And R12.1 Cash Management Recommended Patch Collection (RPC)

  - by user793553

  If you have Oracle E-Business Suite's Cash Management (CE) application installed, you'll want to be sure to install the latest CPC (Consolidated Patch Collection) if you are using a R12.0 version of the apps, or the latest RPC (Recommended Patch Collection) for the R12.1 version of the apps. These collections give you all the fixes currently available for known issues in the specified versions of the application, including all of the latest Root Cause Analysis Fixes (RCAs)! What is an "RPC" (for R12.1 users)? Since the release of 12.1, a number of recommended patches for Oracle Cash Management have been made available as standalone patches to help address important business process issues. Adoption of these patches was highly recommended at the time, but not always implemented, so to further facilitate adoption of these patches, Oracle consolidated them into product-specific Recommended Patch Collections (RPCs) - a collection of recommended patches. They were created by Oracle Development with the following goals in mind: Stability: To address data integrity issues that have been identified by Oracle Development and Oracle Software Support as having the potential to interfere with the normal completion of important business processes (such as, period close, etc.). Root Cause Fixes (RCAs): To make available root cause fixes for known data integrity issues. Compact: To keep the file footprint as small as possible to help facilitate the install process and minimize testing. Granular: To compile the collection of patches based on functional areas, allowing a customer to apply multiple RPCs at once, or in phases (based on individual needs and goals). Where to start ALL R12 Cash Management users (R12.0 and R12.1 users) should start with the following Note on My Oracle Support (MOS): Doc ID 1367845.1: R12: Cash Management Recommended Patch Collections It's a great place for important implementation information about both sets of critical patch collections! For R12.1x users R12.1 users should also take a look at the documents below for even more information about the RPC for the R12.1.x versions of the Cash Management application, and other related available RPCs: Note Number  Title                                                                                                      1489997.1 Master Troubleshooting Guide for CE: Reconciliation & Clearing [VIDEO] 954704.1 EBS: R12.1 Oracle Financials Recommended Patch Collections (RPCs) 1316506.1 R12: Oracle CE: Upgrading from R11i to R12.1: Latest Recommended Patches Patch Wizard Utility While a patch may contain several hundred files, the impact on your system may actually be minimal. Patches contain hard prerequisites that are intended to make a patch work on a very low code baseline. The Patch Wizard Utility will give you a detailed analysis of the patch’s impact on your instance BEFORE it’s applied, so you’ll know exactly what to expect from the application. Please refer to Doc ID 976188.1 for more information on this important utility

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• Centralizing Chart of Accounts Management Across Oracle ERP and EPM Applications with Oracle Hyperion Data Relationship Management

  Most enterprises today have multiple GL/ERP systems - each with their own set of accounts, structures and systems for financial and management reporting. Mergers, acquisitions and reorganizations inject constant change into the process - through new accounts, entities, and locations. Accommodating an organization's unique view of the business while still maintaining accurate collection, measurement and reporting at the corporate level makes synchronization of chart of accounts across multiple systems a challenge. In this podcast, you'll hear about how Oracle Hyperion Data Relationship Management allows you centralize and align different financial perspectives into your corporate reporting standards. This end-user oriented, technology agnostic hierarchy management solution enables organizations to coordinate the management of chart of accounts across the enterprise and save a significant amount of time and effort.

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• Wisdom of merging 100s of Oracle instances into one instance

  - by hoytster

  Our application runs on the web, is mostly an inquiry tool, does some transactions. We host the Oracle database. The app has always had a different instance of Oracle for each customer. A customer is a company which pays us to provide our service to the company's employees, typically 10,000-25,000 employees per customer. We do a major release every few years, and migrating to that new release is challenging: we might have a team at the customer site for a couple weeks, explaining new functionality and setting up the driving data to suit that customer. We're considering going multi-client, putting all our customers into a single shared Oracle 11g instance on a big honkin' Windows Server 2008 server -- in order to reduce costs. I'm wondering if that's advisable. There are some advantages to having separate instances for each customer. Tell me if these are bogus, please. In my rough guess about decreasing importance: Our customers MyCorp and YourCo can be migrated separately when breaking changes are made to the schema. (With multi-client, we'd be migrating 300+ customers overnight!?!) MyCorp's data can be easily backed up and (!!!) restored, without affecting other customers. MyCorp's data is securely separated from their competitor YourCo's data, without depending on developers to get the code right and/or DBAs getting the configuration right. Performance is better because the database is smaller (5,000 vs 2,000,000 rows in ~50 tables). If MyCorp's offices are (mostly) in just one region, then the MyCorp's instance can be geographically co-located there, so network lag doesn't hurt performance. We can provide better service to global clients, for the same reason. In MyCorp wants to take their database in-house, then we can easily export their instance, to get MyCorp their data. Load-balancing is easier because instances can be placed on different servers (this is with a web farm). When a DEV or QA instance is needed, it's easier to clone the real instance and anonymize the data, because there's much less data. Because they're small enough, developers can have their own instance running locally, so they can work on code while waiting at the airport and while in-flight, without fighting VPN hassles. Q1: What are other advantages of separate instances? We are contemplating changing the database schema and merging all of our customers into one Oracle instance, running on one hefty server. Here are advantages of the multi-client instance approach, most important first (my WAG). Please snipe if these are bogus: Less work for the DBAs, since they only need to maintain one instance instead of hundreds. Less DBA work translates to cheaper, our main motive for this change. With just one instance, the DBAs can do a better job of optimizing performance. They'll have time to add appropriate indexes and review our SQL. It will be easier for developers to debug & enhance the application, because there is only one schema and one app (there might be dozens of schema versions if there are hundreds of instances, with a different version of the app for each version of the schema). This reduces costs too. The alternative is having to start every debug session with (1) What version is this customer running and (2) Let's struggle to recreate the corresponding development environment, code and database. (We need a Virtual Machine that includes the code AND database instance for each patch and release!) Licensing Oracle is cheaper because it's priced per server irrespective of heft (or something -- I don't know anything about the subject). The database becomes a viable persistent store for web session data, because there is just one instance. Some database operations are easier with one multi-client instance, like finding a participant when they're hazy about which customer they (or their spouse, maybe) works for: all the names are in one table. Reporting across customers is straightforward. Q2: What are other advantages of having multiple clients in one instance? Q3: Which approach do you think is better (why)? Instance per customer, or all customers in one instance? I'm concerned that having one multi-client instance makes migration near-impossible, and that's a deal killer... ... unless there is a compromise solution like having two multi-client instances, the old and the new. In that case case, we would design cross-instance solutions for finding participants, reporting, etc. so customers could go from one multi-client instance to the next without anything breaking. THANKS SO MUCH for your collective advice! This issue is beyond me -- but not beyond the collective you. :) Hoytster

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• starting oracle 10g on ubuntu, Listener failed to start.

  - by tsegay

  I have installed oracle 10g on a ubuntu 10.x, This is my first time installation. After installing I tried to start it with the command below. tsegay@server-name:/u01/app/oracle/product/10.2.0/db_1/bin$ lsnrctl LSNRCTL for Linux: Version 10.2.0.1.0 - Production on 29-DEC-2010 22:46:51 Copyright (c) 1991, 2005, Oracle. All rights reserved. Welcome to LSNRCTL, type "help" for information. LSNRCTL> start Starting /u01/app/oracle/product/10.2.0/db_1/bin/tnslsnr: please wait... TNSLSNR for Linux: Version 10.2.0.1.0 - Production System parameter file is /u01/app/oracle/product/10.2.0/db_1/network/admin/listener.ora Log messages written to /u01/app/oracle/product/10.2.0/db_1/network/log/listener.log Error listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1))) TNS-12555: TNS:permission denied TNS-12560: TNS:protocol adapter error TNS-00525: Insufficient privilege for operation Linux Error: 1: Operation not permitted Listener failed to start. See the error message(s) above... my listener.ora file looks like this: # listener.ora Network Configuration File: /u01/app/oracle/product/10.2.0/db_1/network/admin/listener.ora # Generated by Oracle configuration tools. SID_LIST_LISTENER = (SID_LIST = (SID_DESC = (SID_NAME = PLSExtProc) (ORACLE_HOME = /u01/app/oracle/product/10.2.0/db_1) (PROGRAM = extproc) ) ) LISTENER = (DESCRIPTION_LIST = (DESCRIPTION = (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1)) (ADDRESS = (PROTOCOL = TCP)(HOST = acct-vmserver)(PORT = 1521)) ) ) I can guess the problem is with permission issue, But i dont know where I have to do the change on permission. Any help is appreciated ...

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• Managing User & Role Security with Oracle SQL Developer

  - by thatjeffsmith

  With the advent of SQL Developer v3.0, users have had access to some powerful database administration features. Version 3.1 introduced more powerful features such as an interface to Data Pump and RMAN. Today I want to talk about some very simple but frequently ran tasks that SQL Developer can assist with, like: identifying privs granted to users managing role privs assigning new roles and privs to users & roles Before getting started, you’ll need a connection to the database with the proper privileges. The common ROLE used to accomplish this is the ‘DBA‘ role. Curious as to what the DBA role is actually comprised of? Let’s find out! Open the DBA Console First make sure you’re connected to the database you want to manage security on with a privileged administrator account. Then open the View menu and select ‘DBA.’ Accessing the DBA panel ‘Create’ a Connection Click on the green ‘+’ button in the DBA panel. It will ask you to choose a previously defined SQL Developer connection. Defining a DBA connection in Oracle SQL Developer Once connected you will see a tree list of DBA features you can start interacting with. Expand the ‘Security’ Tree Node As you click on an object in the DBA panel, the ‘viewer’ will open on the right-hand-side, just like you are accustomed to seeing when clicking on a table or stored procedure. Accessing the DBA role If I’m a newly hired Oracle DBA, the first thing I might want to do is become very familiar with the DBA role. People will be asking you to grant them this role or a subset of its privileges. Once you see what the role can do, you will become VERY protective of it. My favorite 3-letter 4-letter word is ‘ANY’ and the DBA role is littered with privileges like this: ANY TABLE privs granted to DBA role So if this doesn’t freak you out, then maybe you should re-consider your career path. Or in other words, don’t be granting this role to ANYONE you don’t completely trust to take care of your database. If I’m just assigned a new database to manage, the first thing I might want to look at is just WHO has been assigned the DBA role. SQL Developer makes this easy to ascertain, just click on the ‘User Grantees’ panel. Who has the keys to your car? Making Changes to Roles and Users If you mouse-right-click on a user in the Tree, you can do individual tasks like grant a sys priv or expire an account. But, you can also use the ‘Edit User’ dialog to do a lot of work in one pass. As you click through options in these dialogs, it will build the ‘ALTER USER’ script in the SQL panel, which can then be executed or copied to the worksheet or to your .SQL file to be ran at your discretion. A Few Clicks vs a Lot of Typing These dialogs won’t make you a DBA, but if you’re pressed for time and you’re already in SQL Developer, they can sure help you make up for lost time in just a few clicks!

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• Solaris 10 branded zone VM Templates for Solaris 11 on OTN

  - by jsavit

  Early this year I wrote the article Ours Goes To 11 which describes the ability to import Solaris 10 systems into a "Solaris 10 branded zone" under Oracle Solaris 11. I did this using Solaris 11 Express, and the capability remains in Solaris 11 with only slight changes. This important tool lets you painlessly inhaling a Solaris Container from Solaris 10 or entire Solaris 10 systems ("the global zone") into virtualized environments on a Solaris 11 OS. Just recently, Oracle provided Oracle VM Templates for Oracle Solaris 10 Zones to let you create Solaris 10 branded zones for Solaris 11 even if you don't currently have access to install media or a running Solaris 10 system. To use this, just download the Oracle VM Template for Oracle Solaris Zone 10 from OTN at http://www.oracle.com/technetwork/server-storage/solaris11/downloads/virtual-machines-1355605.html. This page contains images of Oracle Solaris 10 8/11 (the recent update to Solaris 10) in SPARC and x86 formats suitable for creating branded zones. The same page also has a VirtualBox image you can download for a complete Solaris 10 install in a guest virtual machine you can run on any host OS that supports VirtualBox. Both sets of downloads provide a quick - and extremely easy - way to set up a virtual Solaris 10 environment. In the case of the Oracle VM Templates, they illustrate several advanced features of Solaris 11. To start, just go to the above link, download the template for the hardware platform (SPARC or x86) you want, and download the README file also linked from that page. Install prerequisites The README file tells you to install the prerequisite Solaris 11 package that implements the Solaris 10 brand. Then you can install instances of zones with that brand. # pkg install pkg:/system/zones/brand/brand-solaris10 Packages to install: 1 Create boot environment: No Create backup boot environment: Yes DOWNLOAD PKGS FILES XFER (MB) Completed 1/1 44/44 0.4/0.4 PHASE ACTIONS Install Phase 74/74 PHASE ITEMS Package State Update Phase 1/1 Image State Update Phase 2/2 That took only a few minutes, and didn't require a reboot. Install the Solaris 10 zone Now it's time to run the downloaded template file. First make it executable via the chmod command, of course. I found that (unlike stated in the README) there was no need to rename the downloaded file to remove the .bin. When you run it you provide several parameters to describe the zone configuration: -a IP address - the IP address and optional netmask for the zone. This is the only mandatory parameter. -z zonename - the name of the zone you would like to create. -i interface - the package will create an exclusive-IP zone using a virtual NIC (vnic) based on this physical interface. In my case, I have a NIC called rge0. -p PATH - specifies the path in which you want the zoneroot to be placed. In my case, I have a ZFS dataset mounted at /zones, and this will create a zoneroot at /zones/s10u10. Kicking it off, you will see a copyright message, and then messages showing progress building the zone, which only takes a few minutes. # ./solaris-10u10-x86.bin -p /zones -a 192.168.1.100 -i rge0 -z s10u10 ... ... Checking disk-space for extraction Ok Extracting in /export/home/CDimages/s10zone/bootimage.ihaqvh ... 100% [===============================] Checking data integrity Ok Checking platform compatibility The host and the image do not have the same Solaris release: host Solaris release: 5.11 image Solaris release: 5.10 Will create a Solaris 10 branded zone. Warning: could not find a defaultrouter Zone won't have any defaultrouter configured IMAGE: ./solaris-10u10-x86.bin ZONE: s10u10 ZONEPATH: /zones/s10u10 INTERFACE: rge0 VNIC: vnicZBI13379 MAC ADDR: 2:8:20:5c:1a:cc IP ADDR: 192.168.1.100 NETMASK: 255.255.255.0 DEFROUTER: NONE TIMEZONE: US/Arizona Checking disk-space for installation Ok Installing in /zones/s10u10 ... 100% [===============================] Using a static exclusive-IP Attaching s10u10 Booting s10u10 Waiting for boot to complete booting... booting... booting... Zone s10u10 booted The zone's root password has been set using the root password of the local host. You can change the zone's root password to further harden the security of the zone: being root, log into the zone from the local host with the command 'zlogin s10u10'. Once logged in, change the root password with the command 'passwd'. The nifty part in my opinion (besides being so easy), is that the zone was created as an exclusive-IP zone on a virtual NIC. This network configuration lets you enforce traffic isolation from other zones, enforce network Quality of Service, and even let the zone set its own characteristics like IP address and packet size. Independence of the zone's network characteristics from the global zone is one of the enhancements in Solaris 10 that make it easier to consolidate zones while preserving their autonomy, yet provide control in a consolidated environment. Let's see what the virtual network environment looks like by issuing commands from the Solaris 11 global zone. First I'll use Old School ifconfig, and then I'll use the new ipadm and dladm commands. # ifconfig -a4 lo0: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1 inet 127.0.0.1 netmask ff000000 rge0: flags=1004943<UP,BROADCAST,RUNNING,PROMISC,MULTICAST,DHCP,IPv4> mtu 1500 index 2 inet 192.168.1.3 netmask ffffff00 broadcast 192.168.1.255 ether 0:14:d1:18:ac:bc vboxnet0: flags=201000843<UP,BROADCAST,RUNNING,MULTICAST,IPv4,CoS> mtu 1500 index 3 inet 192.168.56.1 netmask ffffff00 broadcast 192.168.56.255 ether 8:0:27:f8:62:1c # dladm show-phys LINK MEDIA STATE SPEED DUPLEX DEVICE yge0 Ethernet unknown 0 unknown yge0 yge1 Ethernet unknown 0 unknown yge1 rge0 Ethernet up 1000 full rge0 vboxnet0 Ethernet up 1000 full vboxnet0 # dladm show-link LINK CLASS MTU STATE OVER yge0 phys 1500 unknown -- yge1 phys 1500 unknown -- rge0 phys 1500 up -- vboxnet0 phys 1500 up -- vnicZBI13379 vnic 1500 up rge0 s10u10/vnicZBI13379 vnic 1500 up rge0 s10u10/net0 vnic 1500 up rge0 # dladm show-vnic LINK OVER SPEED MACADDRESS MACADDRTYPE VID vnicZBI13379 rge0 1000 2:8:20:5c:1a:cc random 0 s10u10/vnicZBI13379 rge0 1000 2:8:20:5c:1a:cc random 0 s10u10/net0 rge0 1000 2:8:20:9d:d0:79 random 0 # ipadm show-addr ADDROBJ TYPE STATE ADDR lo0/v4 static ok 127.0.0.1/8 rge0/_a dhcp ok 192.168.1.3/24 vboxnet0/_a static ok 192.168.56.1/24 lo0/v6 static ok ::1/128 Log into the zone The install step already booted the zone, so lets log into it. Notice how you have to be appropriately privileged to log into a zone. This is my home system so I'm being a bit cavalier, but in a production environment you can give granular control of who can login to which zones. Voila! a Solaris 10 environment under a Solaris 11 kernel. Notice the output from the uname -a and ifconfig commands, and output from a ping to a nearby host. $ zlogin s10u10 zlogin: You lack sufficient privilege to run this command (all privs required) savit@home:~$ sudo zlogin s10u10 Password: [Connected to zone 's10u10' pts/5] Oracle Corporation SunOS 5.10 Generic Patch January 2005 # uname -a SunOS s10u10 5.10 Generic_Virtual i86pc i386 i86pc # ifconfig -a4 lo0: flags=2001000849 mtu 8232 index 1 inet 127.0.0.1 netmask ff000000 vnicZBI13379: flags=1000843 mtu 1500 index 2 inet 192.168.1.100 netmask ffffff00 broadcast 192.168.1.255 ether 2:8:20:5c:1a:cc # bash bash-3.2# ifconfig -a lo0: flags=2001000849 mtu 8232 index 1 inet 127.0.0.1 netmask ff000000 vnicZBI13379: flags=1000843 mtu 1500 index 2 inet 192.168.1.100 netmask ffffff00 broadcast 192.168.1.255 ether 2:8:20:5c:1a:cc bash-3.2# ping 192.168.1.2 192.168.1.2 is alive For fun, I configured Apache (setting its configuration file in /etc/apache2) and brought it up. Easy - took just a few minutes. bash-3.2# svcs apache2 STATE STIME FMRI disabled 12:38:46 svc:/network/http:apache2 bash-3.2# svcadm enable apache2 Summary In just a few minutes, I built a functioning virtual Solaris 10 environment under by Solaris 11 system. It was... easy! While I can still do it the manual way (creating and using a system archive), this is a low-effort way to create a Solaris 10 zone on Solaris 11.

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• SQL Server Express Uninstall / Enterprise Install Issue

  - by user19049

  I need help installing SQL Server 2005 Enterprise edition.I really need to remove the current SQL Server 2005.installation that is no longer on my Add/Remove software list but yet still installed on the machine. I tried to uninstall SQL Server Express / Developer Edition but it only removed it from my Add/Remove software list. It returned immediately but did NOT actually remove the product. (I'm now in a bad state.) i tried to install SQL Server 2005 Enterprise and its says I'm blocked as all components are already installed - but they are not. How can I remove all instance of previous one and install clean Enterprise edition on my server Thanks

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• Multi screen RDP in Windows 8.1 Enterprise

  - by bgs264

  I have just flattened my machine and installed Windows 8.1 Enterprise Edition. I have used the Hyper-V to create a virtual machine for my Software Development stuff, on my VM I have also installed Windows 8.1 Enterprise Edition. I want to have two screen support when using this VM (not using /span) Both the Hyper-V viewer and Remote Desktop give me a tickbox to "Use all my monitors for the remote session". However even with it ticked (and even when I tried the /multimon switch on the command line), I only get a single screen. Am I missing something - this should be supported in Enterprise edition, right? Is there some extra config I need to do on the RDP host? Forgive me if it's an obvious question, I'm more a developer and just stumbling through ;-) Cheers! Ben

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• Oracle & Active Directory : A love/hate relationship

  - by Frank

  Hi SO'ers, I'm currently trying to access Active Directory via the dbms_ldap API in Pl/Sql (Oracle). The trouble is that I'm not able to connect with my own username and password or anynoymously. However, in C# I can connect anonymously with this code : DirectoryEntry ldap = new DirectoryEntry("LDAP://Hostname"); DirectorySearcher searcher = new DirectorySearcher(ldap); searcher.Filter = "(SAMAccountName=username)"; SearchResult result = searcher.FindOne(); If I try to connect anonymously in Oracle, I only get the error(ORA-31202 : LDAP client/server error) when I try to search (and the result code for the bind is SUCCESS)... my_session := dbms_ldap.init('HOST','389'); retval := dbms_ldap.simple_bind_s(my_session, '', ''); retval := dbms_ldap.search_s(my_session, ldap_base, dbms_ldap.scope_subtree, 'objectclass=*', my_attrs, 0, my_message); Why is the anonymous connection is C# works but doesn't work in Pl/Sql? Do you have any other idea to connect to Active Directory via Oracle? Help me reunite them together. Thanks. Edit When I bind with anonymous credentials I get : ORA-31202: DBMS_LDAP: LDAP client/server error 00000000: LdapErr: DSID-0C090627, comment: In order to perform this operation a successful bind must be completed on the connection And if I try to connect with my credentials, which are supposed to be valid since I'm connected to the domain with it... I get : ORA-31202: DBMS_LDAP: LDAP client/server error Invalid credentials 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error

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