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• How to Eliminate Tape Backup and Off-site Storage Service?

  - by Daniel Lucas

  PLEASE READ UPDATE AT THE BOTTOM. THANKS! ;) Environment Info (all Windows): 2 sites 30 servers site #1 (3TB of backup data) 5 servers site #2 (1TB of backup data) MPLS backbone tunnel connecting site #1 and site #2 Current Backup Process: Online Backup (disk-to-disk) Site #1 has a server running Symantec Backup Exec 12.5 with four 1TB USB 2.0 disks. BE jobs for full backups run nightly on all servers in site #1 to these disks. Site #2 backs up to a central file server there using software they already had when we purchased them. A BE job pulls that data nightly to site #1 and stores them on said disks. Off-site Backup (tape) Connected to our backup server is a tape drive. BE backs up the external disks to tape once a week which gets picked up by our off-site storage company. Obviously we rotate two tape libraries, one is always here and one is always there. Requirements: Eliminate the need for tape and off-site storage service by doing disk-to-disk at each site and replicating site #1 to site #2 and vice versa. Software based solution as hardware options have been too pricey (ie, SonicWall, Arkeia). Agents for Exchange, SharePoint, and SQL. Some Ideas So Far: Storage DroboPro at each site with an initial 8TB of storage (these are expandable up to 16TB at present). I like these because they are rackmountable, allow disparate drives, and have iSCSI interfaces. They are relatively cheap too. Software Symantec Backup Exec 12.5 already has all the agents and licenses we need. I'd like to keep using it unless there is a better solution, similarly priced, that does everything BE does plus deduplication and replication. Server Because there is no more need for a SCSI adapter (for tape drive) we are going to virtualize our backup server as it is currently the only physical machine save for SQL boxes. Problems: When replicating between sites we want as little data as possible to go across the pipe. There is no deduplication or compression in what I have laid out here so far. The files being replicated are BE's virtual tape libraries from our disk-to-disk backup. Because of this each of those huge files will go across the wire every week because they change every day. And Finally, the Question: Is there any software out there that does deduplication, or at least compression, to handle just our site-to-site replication? Or, looking at our setup, is there any other solution that I am missing that might be cheaper, faster, better? Thanks. Sorry so long. UPDATE 2: I've set a bounty on this question to get it more attention. I'm looking for software that will handle replication of data between two sites using the least amount of data possible (either compression, deduplication, or some other method). Something similar to rsync would work but it needs to be native to Windows and not a port involving shenanigans to get up and running. Prefer a GUI based product and I don't mind shelling out a few bones if it works. Please, answers that meet the above criteria only. If you don't think one exists or if you think I'm being to restrictive keep it to yourself. If after seven days there is no answer at all, so be it. Thanks again everyone. UPDATE 2: I really appreciate everyone coming forward with suggestions. There is no way for me to try all of these before the bounty expires. For now I'm going to let this bounty run out and whoever has the most votes will get the 100 rep points. Thanks again!

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• Why am I unable to telnet to a local port that has a listening service?

  - by Skip Huffman

  I suspect this is either a very simple question, or a very complex one. I have a headless server running ubuntu 10.04 that I can ssh into. I have full root access to the system. I am trying to set up an ssh tunnel to allow me to vnc to the system (but that isn't my question. I have vnc running on port 5903, here is the netstat output for that: Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 0.0.0.0:5903 0.0.0.0:* LISTEN 7173/Xtightvnc tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 465/sshd But when I try to telnet to that port, from within the same system and login, I get unable to connect errors # telnet localhost 5903 Trying ::1... Trying 127.0.0.1... telnet: Unable to connect to remote host: Connection timed out I am able to telnet to port 22 (as a verification) ~# telnet localhost 22 Trying ::1... Connected to localhost. Escape character is '^]'. SSH-2.0-OpenSSH_5.3p1 Debian-3ubuntu7 I have tried to open up any possible ports using ufw (probably clumsy fashion) # ufw status numbered Status: active To Action From -- ------ ---- [ 1] 5903 ALLOW IN Anywhere [ 2] 22 ALLOW IN Anywhere What else might be blocking this connection locally? Thank you, Edit: The only reference to port 5903 in iptable -L -n is this: Chain ufw-user-input (1 references) target prot opt source destination ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:5903 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:5903 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:22 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:22 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 tcp dpt:8080 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 udp dpt:8080 I can post the whole output if that will be useful. hosts.allow and hosts.deny both contain only comments. Re-Edit: Some other questions pointed me to nmap, so I ran a portscan through that utility: # nmap -v -sT localhost -p1-65535 Starting Nmap 5.00 ( http://nmap.org ) at 2011-11-09 09:58 PST NSE: Loaded 0 scripts for scanning. Warning: Hostname localhost resolves to 2 IPs. Using 127.0.0.1. Initiating Connect Scan at 09:58 Scanning localhost (127.0.0.1) [65535 ports] Discovered open port 22/tcp on 127.0.0.1 Connect Scan Timing: About 18.56% done; ETC: 10:01 (0:02:16 remaining) Connect Scan Timing: About 44.35% done; ETC: 10:00 (0:01:17 remaining) Completed Connect Scan at 10:00, 112.36s elapsed (65535 total ports) Host localhost (127.0.0.1) is up (0.00s latency). Interesting ports on localhost (127.0.0.1): Not shown: 65533 filtered ports PORT STATE SERVICE 22/tcp open ssh 80/tcp closed http Read data files from: /usr/share/nmap Nmap done: 1 IP address (1 host up) scanned in 112.43 seconds Raw packets sent: 0 (0B) | Rcvd: 0 (0B) I think this shows that 5903 is blocked somehow. Which I pretty much knew. The question remains what is blocking it and how to modify. Re-re-edit: To check Paul Lathrop's suggested answer, I first verified my ip address with ifconfig: eth0 Link encap:Ethernet HWaddr 02:16:3e:42:28:8f inet addr:10.0.10.3 Bcast:10.0.10.255 Mask:255.255.255.0 Then tried to telnet to 5903 from that address: # telnet 10.0.10.3 5903 Trying 10.0.10.3... telnet: Unable to connect to remote host: Connection timed out No luck. Re-re-re-re-edit: Ok, I think I have isolated it a bit to vncserver, not the firewall, darn it. I shut off vncserver and had netcat listen on port 5903. My vnc client then was able to establish a connnection and sit and wait for a response. Looks like I should be chasing a vnc problem. At least that is progress Thanks for the help

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• Oracle OpenWorld Preview: Real World Perspectives from Oracle WebCenter Customers

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} If you frequent the Oracle WebCenter blog you’ve probably read a lot about the customer experience revolution over the last few months.  An important aspect of the customer experience revolution is the increasing role that peers play in influencing how others perceive a product, brand or solution, simply by sharing their own, real-world experiences.  Think about it, who do you trust more -- marketers and sales people pitching polished messages or peers with similar roles and similar challenges to the ones you face in your business every day? With this spirit in mind, this polished marketer personally invites you to hear directly from Oracle WebCenter customers about their real-life experiences during our customer panel sessions at Oracle OpenWorld next week.  If you’re currently using WebCenter, thinking about it, or just want to find out more about best practices in social business, next-generation portals, enterprise content management or web experience management, be sure to attend these sessions: CON8899 - Becoming a Social Business: Stories from the Front Lines of Change Wednesday, Oct 3, 11:45 AM - 12:45 PM - Moscone West - 3000Priscilla Hancock - Vice President/CIO, University of Louisville Kellie Christensen - Director of Information Technology, Banner EngineeringWhat does it really mean to be a social business? How can you change your organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. This session will take a thought-provoking look at becoming a social business from the inside. CON8900 - Building Next-Generation Portals: An Interactive Customer Panel DiscussionWednesday, Oct 3, 5:00 PM - 6:00 PM - Moscone West - 3000Roberts Wayne - Director, IT, Canadian Partnership Against CancerMike Beattie - VP Application Development, Aramark Uniform ServicesJohn Chen - Utilities Services Manager 6, Los Angeles Department of Water & PowerJörg Modlmayr - Head of Product Managment, Siemens AGSocial and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM NirvanaThursday, Oct 4, 12:45 PM - 1:45 PM - Moscone West - 3001Stephen Madsen - Senior Management Consultant, Alberta Agriculture and Rural DevelopmentHimanshu Parikh - Sr. Director, Enterprise Architecture & Middleware, Ross Stores, Inc.Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we're not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. CON8897 - Using Web Experience Management to Drive Online Marketing SuccessThursday, Oct 4, 2:15 PM - 3:15 PM - Moscone West - 3001Blane Nelson - Chief Architect, Ancestry.comMike Remedios - CIO, ArbonneCaitlin Scanlon - Product Manager, Monster WorldwideEvery year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from customers on how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. Your Handy Guide to WebCenter at Oracle OpenWorld Want a quick and easy guide to all the keynotes, demos, hands-on labs and WebCenter sessions you definitely don't want to miss at Oracle OpenWorld? Download this handy guide, Focus on WebCenter. More helpful links: * Oracle OpenWorld* Oracle Customer Experience Summit @ OpenWorld* Oracle OpenWorld on Facebook * Oracle OpenWorld on Twitter* Oracle OpenWorld on LinkedIn* Oracle OpenWorld Blog

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• Calculated control on subform based on current record

  - by rtochip

  I have the following: main form "customer" from a "customer" table. subform "invoices" with fields "invoice date", "invoice amount" "customer id" etc. from a table "invoices" whenever user clicks or goes to a record in the "invoices" sub form. I would like a "total so far" control to calculate the sum of the "invoices amount" up until the date of the current record being "clicked" or selected. i.e. for customer microsoft with invoices: 1) may 2 09, $150 2) may 3 09, $200 3) may 4 09, $500 If user clicks on record 2), "total so far" should show $350 If user clicks on record 1), "total so far" should show $150 If user clicks on record 3), "total so far" should show $850 Currently, I am using DSum function on an event "OnCurrent" in the subform "invoices" to set the "total so far" value. Is this method slow, inefficient? Any other simpler,cleaner,more elegant,faster, efficient method using ms access features? I want the "invoices" subform to show ALL the invoices for this customer no matter which record is clicked.

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• CakePHP: 2-level JOIN with one Query

  - by Daniel Magliola

  I have the following models in CakePHP: A Deposit belongs to an Account An Account belongs to a Customer I want to have a list of Deposits, and I need to show the name of the customer (so I have to join through the Customer). I also need to paginate this list. If I set Deposit->recursive = 2, I can get the Customer, however, CakePHP runs one query joining Deposit and Account, and then runs one query per each Deposit, to get the Customer. How can I make it get both models with only one query? I tried this, but it didn't work: $this->paginate = array('joins' => array( array( 'table' => 'customers', 'alias' => 'AccountCustomer', 'type' => 'inner', 'foreignKey' => false, 'conditions' => array('Account.customer_id = AccountCustomer.id') ) )); Any ideas? Thanks! Daniel

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• WCF Data Services implementation strategies.

  - by Nix

  Microsoft has done a savvy job of not outlining the actual place for data services in the wonderful world of SOA/Web dev. So my question is simple, are WCF Data Services designed to be used via clients? Or has anyone ever heard of someone using them on the server side? Simple scenario a general layered architecture using BO business objects (parenthesis indicate what is being passed between layers) (XML) WCF Service - (BO)Business Logic - (BO) Dao - Entity Framework or using data services it would be where DS BO are modeled business entities to be used in data service. (XML) WCF Service -(BO) Business Logic - (BO) WCF Data Service - (DS BO)Server I can't see a use for the later, unless there are going to be a lot of cases people would be accessing your data via your Data Service Layer vs the Service layer? Thoughts anyone? I have not seen any mention of using DS from within a Service Layer....

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• IOC Container Handling State Params in Non-Default Constructor

  - by Mystagogue

  For the purpose of this discussion, there are two kinds of parameters an object constructor might take: state dependency or service dependency. Supplying a service dependency with an IOC container is easy: DI takes over. But in contrast, state dependencies are usually only known to the client. That is, the object requestor. It turns out that having a client supply the state params through an IOC Container is quite painful. I will show several different ways to do this, all of which have big problems, and ask the community if there is another option I'm missing. Let's begin: Before I added an IOC container to my project code, I started with a class like this: class Foobar { //parameters are state dependencies, not service dependencies public Foobar(string alpha, int omega){...}; //...other stuff } I decide to add a Logger service depdendency to the Foobar class, which perhaps I'll provide through DI: class Foobar { public Foobar(string alpha, int omega, ILogger log){...}; //...other stuff } But then I'm also told I need to make class Foobar itself "swappable." That is, I'm required to service-locate a Foobar instance. I add a new interface into the mix: class Foobar : IFoobar { public Foobar(string alpha, int omega, ILogger log){...}; //...other stuff } When I make the service locator call, it will DI the ILogger service dependency for me. Unfortunately the same is not true of the state dependencies Alpha and Omega. Some containers offer a syntax to address this: //Unity 2.0 pseudo-ish code: myContainer.Resolve<IFoobar>( new parameterOverride[] { {"alpha", "one"}, {"omega",2} } ); I like the feature, but I don't like that it is untyped and not evident to the developer what parameters must be passed (via intellisense, etc). So I look at another solution: //This is a "boiler plate" heavy approach! class Foobar : IFoobar { public Foobar (string alpha, int omega){...}; //...stuff } class FoobarFactory : IFoobarFactory { public IFoobar IFoobarFactory.Create(string alpha, int omega){ return new Foobar(alpha, omega); } } //fetch it... myContainer.Resolve<IFoobarFactory>().Create("one", 2); The above solves the type-safety and intellisense problem, but it (1) forced class Foobar to fetch an ILogger through a service locator rather than DI and (2) it requires me to make a bunch of boiler-plate (XXXFactory, IXXXFactory) for all varieties of Foobar implementations I might use. Should I decide to go with a pure service locator approach, it may not be a problem. But I still can't stand all the boiler-plate needed to make this work. So then I try this: //code named "concrete creator" class Foobar : IFoobar { public Foobar(string alpha, int omega, ILogger log){...}; static IFoobar Create(string alpha, int omega){ //unity 2.0 pseudo-ish code. Assume a common //service locator, or singleton holds the container... return Container.Resolve<IFoobar>( new parameterOverride[] {{"alpha", alpha},{"omega", omega} } ); } //Get my instance: Foobar.Create("alpha",2); I actually don't mind that I'm using the concrete "Foobar" class to create an IFoobar. It represents a base concept that I don't expect to change in my code. I also don't mind the lack of type-safety in the static "Create", because it is now encapsulated. My intellisense is working too! Any concrete instance made this way will ignore the supplied state params if they don't apply (a Unity 2.0 behavior). Perhaps a different concrete implementation "FooFoobar" might have a formal arg name mismatch, but I'm still pretty happy with it. But the big problem with this approach is that it only works effectively with Unity 2.0 (a mismatched parameter in Structure Map will throw an exception). So it is good only if I stay with Unity. The problem is, I'm beginning to like Structure Map a lot more. So now I go onto yet another option: class Foobar : IFoobar, IFoobarInit { public Foobar(ILogger log){...}; public IFoobar IFoobarInit.Initialize(string alpha, int omega){ this.alpha = alpha; this.omega = omega; return this; } } //now create it... IFoobar foo = myContainer.resolve<IFoobarInit>().Initialize("one", 2) Now with this I've got a somewhat nice compromise with the other approaches: (1) My arguments are type-safe / intellisense aware (2) I have a choice of fetching the ILogger via DI (shown above) or service locator, (3) there is no need to make one or more seperate concrete FoobarFactory classes (contrast with the verbose "boiler-plate" example code earlier), and (4) it reasonably upholds the principle "make interfaces easy to use correctly, and hard to use incorrectly." At least it arguably is no worse than the alternatives previously discussed. One acceptance barrier yet remains: I also want to apply "design by contract." Every sample I presented was intentionally favoring constructor injection (for state dependencies) because I want to preserve "invariant" support as most commonly practiced. Namely, the invariant is established when the constructor completes. In the sample above, the invarient is not established when object construction completes. As long as I'm doing home-grown "design by contract" I could just tell developers not to test the invariant until the Initialize(...) method is called. But more to the point, when .net 4.0 comes out I want to use its "code contract" support for design by contract. From what I read, it will not be compatible with this last approach. Curses! Of course it also occurs to me that my entire philosophy is off. Perhaps I'd be told that conjuring a Foobar : IFoobar via a service locator implies that it is a service - and services only have other service dependencies, they don't have state dependencies (such as the Alpha and Omega of these examples). I'm open to listening to such philosophical matters as well, but I'd also like to know what semi-authorative reference to read that would steer me down that thought path. So now I turn it to the community. What approach should I consider that I havn't yet? Must I really believe I've exhausted my options?

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• Doing a large number of upserts as fast as possible

  - by Jason Swett

  My app (which uses MySQL) is doing a large number of subsequent upserts. Right now my SQL looks like this: INSERT IGNORE INTO customer (name,customer_number,social_security_number,phone) VALUES ('VICTOR H KINDELL','123','123','123') INSERT IGNORE INTO customer (name,customer_number,social_security_number,phone) VALUES ('VICTOR H KINDELL','123','123','123') INSERT IGNORE INTO customer (name,customer_number,social_security_number,phone) VALUES ('VICTOR H KINDELL OR','123','123','123') INSERT IGNORE INTO customer (name,customer_number,social_security_number,phone) VALUES ('TRACY L WALTER PERSONAL REP FOR','123','123','123') INSERT IGNORE INTO customer (name,customer_number,social_security_number,phone) VALUES ('TRACY L WALTER PERSONAL REP FOR','123','123','123') So far I've found INSERT IGNORE to be the fastest way to achieve upserts. Selecting a record to see if it exists and then either updating it or inserting a new one is too slow. Even this is not as fast as I'd like because I need to do a separate statement for each record. Sometimes I'll have around 50,000 of these statements in a row. Is there a way to take care of all of these in just one statement, without deleting any existing records?

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• Returning the value of an identity column during/after INSERT command

  - by Adam Kane

  Using VS 2010, with ASP.NET, and .NET 3.0, and C#... When I use a System.Web.UI.WebControls.SqlDataSource and call its Insert() method to insert a new row, and that table has an identity column, I'd like my method to return the value of that column. For example, in my SQL 2005 table, I've got: Customer.Id Customer.FirstName Customer.LastName Where Customer.Id is an identity colum. When I call my method InsertNewCustomerRecord( "John", "Smith" ), I'd like to be able to return the Customer.Id that gets automatically generated in the database. Sorry for such a roughly posed question. Let me know if I can add better detail. Thanks.

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• Difference b/w putting condition in JOIN clause versus WHERE clause

  - by user244953

  Suppose I have 3 tables. Sales Rep Rep Code First Name Last Name Phone Email Sales Team Orders Order Number Rep Code Customer Number Order Date Order Status Customer Customer Number Name Address Phone Number I want to get a detailed report of Sales for 2010. I would be doing a join. I am interested in knowing which of the following is more efficient and why ? SELECT O.OrderNum, R.Name, C.Name FROM Order O INNER JOIN Rep R ON O.RepCode = R.RepCode INNER JOIN Customer C ON O.CustomerNumber = C.CustomerNumber WHERE O.OrderDate >= '01/01/2010' OR SELECT O.OrderNum, R.Name, C.Name FROM Order O INNER JOIN Rep R ON (O.RepCode = R.RepCode AND O.OrderDate >= '01/01/2010') INNER JOIN Customer C ON O.CustomerNumber = C.CustomerNumber

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• Reading xml document in firefox

  - by Searock

  I am trying to read customers.xml using javascript. My professor has taught us to read xml using `ActiveXObjectand he has given us an assignment to create a sample login page which checks username and password by reading customers.xml. I am trying to use DOMParser so that it works with firefox. But when I click on Login button I get this error. Error: syntax error Source File: file:///C:/Users/Searock/Desktop/home/project/project/login.html Line: 1, Column: 1 Source Code: customers.xml Here's my code. login.js var xmlDoc = 0; function checkUser() { var user = document.login.txtLogin.value; var pass = document.login.txtPass.value; //xmlDoc = new ActiveXObject("Microsoft.XMLDOM"); /* xmlDoc = document.implementation.createDocument("","",null); xmlDoc.async = "false"; xmlDoc.onreadystatechange = redirectUser; xmlDoc.load("customers.xml"); */ var parser = new DOMParser(); xmlDoc = parser.parseFromString("customers.xml", "text/xml"); alert(xmlDoc.documentElement.nodeName); xmlDoc.async = "false"; xmlDoc.onreadystatechange = redirectUser; } function redirectUser() { alert(''); var user = document.login.txtLogin.value; var pass = document.login.txtPass.value; var log = 0; if(xmlDoc.readyState == 4) { xmlObj = xmlDoc.documentElement; var len = xmlObj.childNodes.length; for(i = 0; i < len; i++) { var nodeElement = xmlObj.childNodes[i]; var userXml = nodeElement.childNodes[0].firstChild.nodeValue; var passXml = nodeElement.childNodes[1].firstChild.nodeValue; var idXML = nodeElement.attributes[0].value if(userXml == user && passXml == pass) { log = 1; document.cookie = escape(idXML); document.login.submit(); } } } if(log == 0) { var divErr = document.getElementById('Error'); divErr.innerHTML = "<b>Login Failed</b>"; } } customers.xml <?xml version="1.0" encoding="UTF-8"?> <customers> <customer custid="CU101"> <user>jack</user> <pwd>PW101</pwd> <email>[email protected]</email> </customer> <customer custid="CU102"> <user>jill</user> <pwd>PW102</pwd> <email>[email protected]</email> </customer> <customer custid="CU103"> <user>john</user> <pwd>PW103</pwd> <email>[email protected]</email> </customer> <customer custid="CU104"> <user>jeff</user> <pwd>PW104</pwd> <email>[email protected]</email> </customer> </customers> I get parsererror message on line alert(xmlDoc.documentElement.nodeName); I don't know what's wrong with my code. Can some one point me in a right direction? Edit : Ok, I found a solution. var xmlDoc = 0; var xhttp = 0; function checkUser() { var user = document.login.txtLogin.value; var pass = document.login.txtPass.value; var err = ""; if(user == "" || pass == "") { if(user == "") { alert("Enter user name"); } if(pass == "") { alert("Enter Password"); } return; } if (window.XMLHttpRequest) { xhttp=new XMLHttpRequest(); } else // IE 5/6 { xhttp=new ActiveXObject("Microsoft.XMLHTTP"); } xhttp.onreadystatechange = redirectUser; xhttp.open("GET","customers.xml",true); xhttp.send(); } function redirectUser() { var log = 2; var user = document.login.txtLogin.value; var pass = document.login.txtPass.value; if (xhttp.readyState == 4) { log = 0; xmlDoc = xhttp.responseXML; var xmlUsers = xmlDoc.getElementsByTagName('user'); var xmlPasswords = xmlDoc.getElementsByTagName('pwd'); var userLen = xmlDoc.getElementsByTagName('customer').length; var xmlCustomers = xmlDoc.getElementsByTagName('customer'); for (var i = 0; i < userLen; i++) { var xmlUser = xmlUsers[i].childNodes[0].nodeValue; var xmlPass = xmlPasswords[i].childNodes[0].nodeValue; var xmlId = xmlCustomers.item(i).attributes[0].nodeValue; if(xmlUser == user && xmlPass == pass) { log = 1; document.cookie = xmlId; document.login.submit(); break; } } } if(log == 0) { alert("Login failed"); } } Thanks.

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• Some mail details about Orange Mauritius

  Being an internet service provider is not easy after all for a lot of companies. Luckily, there are quite some good international operators in this world. For example Orange Mauritius aka Mauritius Telecom aka Wanadoo(?) aka MyT here in Mauritius. The local circumstances give them a quasi-monopol position on fixed lines for telephony and therefore cable-based DSL internet connectivity. So far, not bad but as usual... the details. Just for the records, I am only using the services of Orange for mobile but friends and customers are bound, eh stuck, with other services of Orange Mauritius. And usually, being the IT guy, they get in touch with me to complain about problems or to ask questions on either their ADSL / MyT connection, mail services or whatever. Most of those issues are user-related and easily to solve by tweaking the configuration of their computer a little bit but sometimes it's getting weird. Using Orange ADSL... somewhere else Now, let's imagine we are an Orange ADSL customer for ages and we are using their mail services with our very own mail address like "[email protected]". We configured our mail client like Thunderbird, Outlook Express, Outlook or Windows Mail as publicly described, and we are able to receive and send emails like a champion. No problems at all, the world is green. Did I mention that we have a laptop? Ok, let's take our movable piece of information technology and visit a friend here on the island. Not surprising, he is also customer of Orange, so we can read and answer emails. But Orange is not the online internet service provider and one day, we happen to hang out with someone that uses Emtel via WiMAX or UMTS.. And the fun starts... We can still receive and read emails from our Orange mail account and the IT world is still bright but try to send mails to someone outside the domain "@intnet.mu" or "@orange.mu". Your mail client will deny sending mail with SMTP message 5.1.0 "blah not allowed". First guess, there is problem with the mail client, maybe magically the configuration changed over-night. But no it is still working at home... So, there is for sure a problem with the guy's internet connection. At least, it is his fault not to have Orange internet services, so it can not work properly... The Orange Mail FAQ After some more frustation we finally checkout the Orange Mail FAQ to see whether this (obviously?) common problem has been described already. Sorry, but those FAQ entries are even more confusing as it is not really clear how to handle this scenario. Best of all is that most of the entries are still refering to use servers of the domain "intnet.mu". I mean Orange will disable those systems in favour of the domain "orange.mu" in the near future and does not amend their FAQs. Come on, guys! Ok, settings for POP3 are there. Hm, what about the secure version POP3S? No signs at all... Even changing your mail client to use password encryption with STARTTLS is not allowed at all. Use "bow.intnet.mu" for incoming mail... Ahhh, pretty obvious host name. I mean, at least something like pop.intnet.mu or pop3.intnet.mu would have been more accurate. Funny of all, the hostname "pop.orange.mu" is accessible to receive your mail account. Alright, checking SMTP options for authentication or other like POP-before-SMTP or whatever well-known and established mechanism to send emails are described. I guess that spotting a whale or shark in Mauritian waters would be easier. Trial and error on SMTP settings reveal that neither STARTTLS or any other connection / password encryption is available. Using SSL/TLS on SMTP only reveals that there is no service answering your request. Calling customer service So, we have to bite into the bitter apple and get in touch with Orange customer service and complain/explain them our case and ask for advice. After some hiccups, we finally manage to get hold of someone competent in mail services and we receive the golden spoon of mail configuration made by Orange Mauritius: SMTP hostname: smtpauth.intnet.mu And the world of IT is surprisingly green again. Customer satisfaction? Dear Orange Mauritius, what's the problem with this information? Are you scared of mail spammer? Why isn't there any case in your FAQs? Ok, talking about your FAQs - simply said: they are badly outdated! Configure your mail client to use server name based in the domain intnet.mu but specify your account username with orange.mu as domain part. Although, that there are servers available on the domain orange.mu after all. So, why don't you provide current information like this: POP3 server name: pop.orange.muSMTP server name: smtp.orange.muSMTP authenticated: smtpauth.orange.mu It's not difficult, is it? In my humble opinion not really and you would provide clean, consistent and up-to-date information for your customers. This would produce less frustation and so less traffic on your customer service lines. Which after all, would improve the total user experience and satisfaction level on both sides. Without knowing these facts. Now, imagine you would take your laptop abroad and have to use other internet service providers to be able to be online... Calling your customer service would be unnecessary expensive!

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• SQL syntax Newbie student

  - by sammysmall

  Describe the output of the following SQL query: select custId, name from customer where region = "New York" UNION select cust.custId, cust.name from customer cust where cust.custId IN (select cust_order.custId from customer_order cust_order, company_employee comp_emp where cust_order.salesEmpId = comp_emp.empId AND comp_emp.name = 'DANIEL'); My question is: at line from customer cust is cust referring to a column in the customer table... This is a homework question I have identified the components leading up to this line and I think that cust is a column in the customer table... I am not asking for an overall solution just a bit of encouragement if I am on the right track...

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• How customers view and interact with a company

  The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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• How to commit inside a CURSOR Loop?

  - by user320587

  Hi, I am trying to see if its possible to perform Update within a cursor loop and this updated data gets reflected during the second iteration in the loop. DECLARE cur CURSOR FOR SELECT [Product], [Customer], [Date], [Event] FROM MyTable WHERE [Event] IS NULL OPEN cur FETCH NEXT INTO @Product, @Customer, @Date, @Event WHILE @@FETCH_STATUS = 0 BEGIN SELECT * FROM MyTable WHERE [Event] = 'No Event' AND [Date] < @DATE -- Now I update my Event value to 'No Event' for records whose date is less than @Date UPDATE MyTable SET [Event] = 'No Event' WHERE [Product] = @Product AND [Customer] = @Customer AND [Date] < @DATE FETCH NEXT INTO @Product, @Customer, @Date, @Event END CLOSE cur DEALLOCATE cur Assume when the sql executes the Event column is NULL for all records In the above sql, I am doing a select inside the cursor loop to query MyTable where Event value is 'No Event' but the query returns no value even though I am doing an update in the next line. So, I am thinking if it is even possible to update a table and the updated data get reflected in the next iteration of the cursor loop. Thanks for any help, Javid

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• I have a question about URI templates in WCF Services

  - by Debby

  I have a web service with following operation contract and my service is hosted at http://localhost:9002/Service.svc/ [OperationContract] [WebGet(UriTemplate = "/Files/{Filepath}")] Stream DownloadFile(string Filepath); This web service would let users download file, if the proper filepath is provided (assuming, I somehow find out that proper filepath). Now, I can access this service from a browser by typing, http://localhost:9002/Service.svc/Files/(Filepath} If {filepath} is some simple string, its not a problem, but I want to send the location of the file. Lets us say users want to download file C:\Test.mp3 on the server. But how can I pass C:\Test.mp3 as {Filepath}? I get an error when I type http://localhost:9002/Service.svc/Files/C:\Test.mp3 in the browser. I am new to web services and find that this community is the quickest way to get answers to my questions.

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• Returning the value of an identity column during/after SQL INSERT command

  - by Adam Kane

  Using VS 2010, with ASP.NET, and .NET 3.0, and C#... When I use a System.Web.UI.WebControls.SqlDataSource and call its Insert() method to insert a new row, and that table has an identity column, I'd like my method to return the value of that column. For example, in my SQL 2005 table, I've got: Customer.Id Customer.FirstName Customer.LastName Where Customer.Id is an identity colum. When I call my method InsertNewCustomerRecord( "John", "Smith" ), I'd like to be able to return the Customer.Id that gets automatically generated in the database. Sorry for such a roughly posed question. Let me know if I can add better detail. Thanks.

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• Deleting a Collection with NHibernate Using the Criteria API

  - by lomaxx

  I think I know what the answer to this question is probably going to be, but I thought I'd go ahead and ask it anyway. It appears that within NHibernate if I do something like this: IList<Customer> customers = Session.CreateCriteria(typeof(Customer)) .Add(Restrictions.Eq("Name", "Steve") .List<Customer>(); And I want to then delete that list of customers. From what I can tell the only way to do it is like this: foreach(var customer in customers) { Session.Delete(customer); } But what I'm wondering is if there's any way I can just go: Session.Delete(customers); And delete the entire collection with a single call?

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• How do I query/filter a to-many relationship in Core Data

  - by Kris Bixler

  I have Customer, Event and Address objects in my data model. Both Customer and Address have a one-to-many relationship to Event. I can get the distinct list of addresses for a customer's events for by doing this: NSSet *addressSet = [customer valueForKeyPath:@"events.address"]; For the part of the UI I'm working on now, I need to display the address from the most recent event prior to now that has an address. I'm starting to go down the path of creating a NSFetchRequest, setting it's entity, sort descriptors, predicate and then looping through the results, but it seems like a lot of code. Am I missing some obvious way of filtering/sorting on the "events" relationship of the Customer object or is creating the NSFetchRequest the best solution?

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• How to Select Multiple Records from Multiple Tables at Once - SQL Server/C#/.NET/T-SQL

  - by peace

  I have two tables Customer and CustomerPhone. Customer usually has multiple phone numbers, so when i run select statement on customer 101, i will get multiple records due to the multiple phone numbers. As you see below all the "Phone" and "Fax" field belongs to CustomerPhone table. These are considered as two records in the CustomerPhone table whereas the rest of fields relate to Customer table which is a single record. What should i do to fill Phone and Fax field in this case? Should i run select statement on CustomerPhone first and then run select statement on Customer?

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• Java programming accessing object variables

  - by Haxed

  Helo, there are 3 files, CustomerClient.java, CustomerServer.java and Customer.java PROBLEM: In the CustomerServer.java file, i get an error when I compile the CustomerServer.java at line : System.out.println(a[k].getName()); ERROR: init: deps-jar: Compiling 1 source file to C:\Documents and Settings\TLNA\My Documents\NetBeansProjects\Server\build\classes C:\Documents and Settings\TLNA\My Documents\NetBeansProjects\Server\src\CustomerServer.java:44: cannot find symbol symbol : method getName() location: class Customer System.out.println(a[k].getName()); 1 error BUILD FAILED (total time: 0 seconds) CustomerClient.java import java.io.*; import java.net.*; import java.awt.*; import java.awt.event.*; import javax.swing.*; import javax.swing.border.*; public class CustomerClient extends JApplet { private JTextField jtfName = new JTextField(32); private JTextField jtfSeatNo = new JTextField(32); // Button for sending a student to the server private JButton jbtRegister = new JButton("Register to the Server"); // Indicate if it runs as application private boolean isStandAlone = false; // Host name or ip String host = "localhost"; public void init() { JPanel p1 = new JPanel(); p1.setLayout(new GridLayout(2, 1)); p1.add(new JLabel("Name")); p1.add(jtfName); p1.add(new JLabel("Seat No.")); p1.add(jtfSeatNo); add(p1, BorderLayout.CENTER); add(jbtRegister, BorderLayout.SOUTH); // Register listener jbtRegister.addActionListener(new ButtonListener()); // Find the IP address of the Web server if (!isStandAlone) { host = getCodeBase().getHost(); } } /** Handle button action */ private class ButtonListener implements ActionListener { public void actionPerformed(ActionEvent e) { try { // Establish connection with the server Socket socket = new Socket(host, 8000); // Create an output stream to the server ObjectOutputStream toServer = new ObjectOutputStream(socket.getOutputStream()); // Get text field String name = jtfName.getText().trim(); String seatNo = jtfSeatNo.getText().trim(); // Create a Student object and send to the server Customer s = new Customer(name, seatNo); toServer.writeObject(s); } catch (IOException ex) { System.err.println(ex); } } } /** Run the applet as an application */ public static void main(String[] args) { // Create a frame JFrame frame = new JFrame("Register Student Client"); // Create an instance of the applet CustomerClient applet = new CustomerClient(); applet.isStandAlone = true; // Get host if (args.length == 1) { applet.host = args[0]; // Add the applet instance to the frame } frame.add(applet, BorderLayout.CENTER); // Invoke init() and start() applet.init(); applet.start(); // Display the frame frame.pack(); frame.setVisible(true); } } CustomerServer.java import java.io.*; import java.net.*; public class CustomerServer { private String name; private int i; private ObjectOutputStream outputToFile; private ObjectInputStream inputFromClient; public static void main(String[] args) { new CustomerServer(); } public CustomerServer() { Customer[] a = new Customer[30]; try { // Create a server socket ServerSocket serverSocket = new ServerSocket(8000); System.out.println("Server started "); // Create an object ouput stream outputToFile = new ObjectOutputStream( new FileOutputStream("student.dat", true)); while (true) { // Listen for a new connection request Socket socket = serverSocket.accept(); // Create an input stream from the socket inputFromClient = new ObjectInputStream(socket.getInputStream()); // Read from input //Object object = inputFromClient.readObject(); for (int k = 0; k <= 2; k++) { if (a[k] == null) { a[k] = (Customer) inputFromClient.readObject(); // Write to the file outputToFile.writeObject(a[k]); //System.out.println("A new student object is stored"); System.out.println(a[k].getName()); break; } if (k == 2) { //fully booked outputToFile.writeObject("All seats are booked"); break; } } } } catch (ClassNotFoundException ex) { ex.printStackTrace(); } catch (IOException ex) { ex.printStackTrace(); } finally { try { inputFromClient.close(); outputToFile.close(); } catch (Exception ex) { ex.printStackTrace(); } } } } Customer.java public class Customer implements java.io.Serializable { private String name; private String seatno; public Customer(String name, String seatno) { this.name = name; this.seatno = seatno; } public String getName() { return name; } public String getSeatNo() { return seatno; } }

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• ASP.NET web services leak memory when (de)serializing disposable objects?

  - by Serilla

  In the following two cases, if Customer is disposable (implementing IDisposable), I believe it will not be disposed by ASP.NET, potentially being the cause of a memory leak: [WebMethod] public Customer FetchCustomer(int id) { return new Customer(id); } [WebMethod] public void SaveCustomer(Customer value) { // save it } This flaw applies to any IDisposable object. So returning a DataSet from a ASP.NET web service, for example, will also result in a memory leak - the DataSet will not be disposed. In my case, Customer opened a database connection which was cleaned up in Dispose - except Dispose was never called resulting in loads of unclosed database connections. I realise there a whole bunch of bad practices being followed here (its only an example anyway), but the point is that ASP.NET - the (de)serializer - is responsible for disposing these objects, so why doesn't it? This is an issue I was aware of for a while, but never got to the bottom of. I'm hoping somebody can confirm what I have found, and perhaps explain if there is a way of dealing with it.

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• C# Reflection Question

  - by Jimbo

  This is a scenario created to help understand what Im trying to achieve. I am trying to create a method that returns the specified property of a generic object e.g. public object getValue<TModel>(TModel item, string propertyName) where TModel : class{ PropertyInfo p = typeof(TModel).GetProperty(propertyName); return p.GetValue(item, null); } The code above works fine if you're looking for a property on the TModel item e.g. string customerName = getValue<Customer>(customer, "name"); However, if you want to find out what the customer's group's name is, it becomes a problem: e.g. string customerGroupName = getValue<Customer>(customer, "Group.name"); Hoping someone can give me some insight on this way out scenario - thanks.

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• Subsonic foreign key returning collection?

  - by Shaul

  I'm just writing my first "Hello World" program using Subsonic, for which I've thrown together a simple little Customer/Invoice/InvoiceItem/Product database. The connection was successfully made to the DB, and it generated all the right ActiveRecord classes. But for some reason, the Invoice class has a property called Customers, which returns a collection of Customer objects, even though the Invoice table has a CustomerID field which has a foreign key to the Customer table. I would have expected a Customer property returning a single Customer object. I must be doing something wrong - but what?

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• Can't update rows in my database using Entity Framework...?

  - by Dissonant

  Okay, this is really weird. I made a simple database with a single table, Customer, which has a single column, Name. From the database I auto-generated an ADO.NET Entity Data Model, and I'm trying to add a new Customer to it like so: using System; using System.Collections.Generic; using System.Linq; using System.Text; namespace Test { class Program { static void Main() { Database1Entities db = new Database1Entities(); Customer c = new Customer(); c.Name = "Harry"; db.AddToCustomer(c); db.SaveChanges(); } } } But it doesn't persist Customer "Harry" to the database! I've been scratching my head for a while now wondering why such a simple operation doesn't work. What on earth could be the problem!?

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