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• 50 Billion Served: Java Embedded on Devices

  - by Tori Wieldt

  It doesn't matter if it is 50 billion or 24 billion, just suffice it to stay that there will be MANY connected devices in the year 2020. With just 24 billion devices, they will outnumber humans six to one! So as a developer, you don't want to ignore this opportunity. What if you could use your Java skills and deploy an app to a fraction of these devices (don't be greedy, how about just, say, 118,000 of them)? Fareed Suliman, Java ME Product Manager had lots of good news for Java Developers in his presentation Modernizing the Explosion of Advanced Microcontrollers with Embedded Java at ARM TechCon in Santa Clara, CA last week. "A radical architecture shift is underway in this space, from proprietary to standards-based," he explained.  He pointed out several advantages to using Embedded Java for devices: Java is a proven and open standard. Java provides connectivity, encryption, location, and web services APIs. You don't have to focus on and keep reinventing the plumbing below the JVM. Abstracting the software from the hardware allows you to repeat your app across many devices. Abstracting the software from the hardware allows allows parallel development so you can get your app done more quickly. You already know Java (or you can hire lots of Java talent). Java is a full ecosystem, with Java Embedded plugins for IDEs like Eclipse and NetBeans. Java ME allows for in-field software upgrades. Suliman mentioned two ways developers can start using Java Embedded today:  Java ME Embedded Suite 7.0 Oracle Java Embedded Suite is a new packaged solution from Oracle (including Java DB, GlassFish for Embedded Suite, Jersey Web Services Framework, and Oracle Java SE Embedded 7 platform), created to provide value added services for collecting, managing, and transmitting data to embedded devices such as gateways and concentrators. Oracle Java ME Embedded 3.2 Oracle Java ME Embedded 3.2 is designed and optimized to meet the unique requirements of small embedded, low power devices such as micro-controllers and other resource-constrained hardware without screens or user interfaces. Think tiny. Really tiny. And think big.  Read more about Java Embedded at the Oracle Technology Network, and read The Java Source blog Java Embedded Releases from September.

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• Upcoming events : OBUG Connect Conference 2012

  - by Maria Colgan

  The Oracle Benelux User Group (OBUG) have given me an amazing opportunity to present a one day Optimizer workshop at their annual Connect Conference in Maastricht on April 24th. The workshop will run as one of the parallel tracks at the conference and consists of three 45 minute sessions. Each session can be attended stand alone but they will build on each other to allow someone new to the Oracle Optimizer or SQL tuning to come away from the conference with a better understanding of how the Optimizer works and what techniques they should deploy to tune their SQL. Below is a brief description of each of the sessions Session 7 - 11:30 am Oracle Optimizer: Understanding Optimizer StatisticsThe workshop opens with a discussion on Optimizer statistics and the features introduced in Oracle Database 11g to improve the quality and efficiency of statistics-gathering. The session will also provide strategies for managing statistics in various database environments. Session 27 -  14:30 pm Oracle Optimizer: Explain the Explain PlanThe workshop will continue with a detailed examination of the different aspects of an execution plan, from selectivity to parallel execution, and explains what information you should be gleaning from the plan. Session 47 -  15:45 pm Top Tips to get Optimal Execution Plans Finally I will show you how to identify and resolving the most common SQL execution performance problems, such as poor cardinality estimations, bind peeking issues, and selecting the wrong access method.   Hopefully I will see you there! +Maria Colgan

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• UPK Pre-Built Content Update

  - by Karen Rihs

  UPK pre-built content development efforts are always underway and growing. Over the last few months, the following new and upgraded modules became available:  NEW CONTENT RELEASES E-Business Suite 12.1 Field Service Manufacturing Operations Center Process Manufacturing:  System Administration Strategic Network Optimization U.S. Federal Financials Oracle Communications 11.1 Oracle Communications UPK for Pricing Design Center, Voice and Data Offerings Oracle Mobile Workforce 2.1.0 Administrative Setup User Tasks Primavera Primavera Portfolio Management 9.0 UPK CONTENT UPGRADES JDE E1 9.1 HCM Fundamentals for EnterpriseOne Manufacturing - Product Data Management Manufacturing Management Discrete Shop Floor Management Procurement and Subcontract Management JDE World A9.3 Accounts Payable Address Book  Common Foundation General Ledger For a list of modules currently available for each product line, visit the UPK Resource Library on Oracle.com. For more information on how your organization can take advantage of UPK pre-built content, see our previous blog,  The Value of UPK Pre-Built Content. - Karen Rihs, UPK Outbound Product Management

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• Register Now to the New Oracle Argus Safety 7 Implementation Boot Camp in Miami, Florida - Nov 12-15, 2013!

  - by Roxana Babiciu

  Oracle's Argus Safety 7 boot camp is an instructor-led training course which provides a good understanding of how Oracle Argus Safety Standard Edition and Oracle Argus Safety Japan products addresses complex pharmacovigilance requirements and helps ensure global regulatory compliance by enabling sound safety decisions. Oracle Argus Safety's advanced database helps ensure global regulatory compliance thus in turn enabling sound safety decisions. Register now to this boot camp, a 4-day (in class) instructor led event taught using a combination of lectures and hands-on exercises.

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• OPN Exchange General Sessions –Fowler, Kurian & More!

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} With so much excitement about to take place at OPN Exchange @ OpenWorld, it’s hard to decide what to attend, where to go, who to meet and what to eat! Let us help you decide by first asking a question… How often do you get to choose between seven key Oracle Executives as they address the five biggest topics facing the industry today? After the Partner Keynote with Judson Althoff, join us for the OPN Exchange General Sessions: DATE: Sunday September 30th TIME: 3:30-4:30 pm LOCATION: Moscone South, Esplanade Level John Fowler & Tom LaRocca (Technology for Partners: Room 306): Learn how to grow your top and bottom line by selling Oracle on Oracle. Chris Leone (Applications for Partners: Room 303): Catch the partner-only value prop, selling secrets and competitive compares to win with the Fusions Applications product family. Angelo Pruscino & Sohan DeMel (Engineered Systems for Partners: Room 301): Get the secrets to selling and implementing Oracle’s transformational Engineered Systems products. You won’t want to miss the Oracle Database Appliance Unplugged demonstration! Sonny Singh (Industry Solutions: Room 302): Develop profitable practices answering the challenges faced by companies operating in discrete industries and the opportunity represented by Machine2Machine Java. Thomas Kurian (Cloud for Partnesr: Room 304): Today it is all about the Cloud. Oracle offers both traditional cloud infrastructure solutions, as well cloud platform and software services. Attend this session to learn more about Oracle’s Platform, Application, and Social cloud services. Put on your thinking caps because these speakers are ready to blow your mind with five tracks of exclusive content catered to you, our partners. Boom! The OPN Communication Team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• Ein starker Partner: IGEPA IT-SERVICE GmbH

  - by Alliances & Channels Redaktion

  Unsere Oracle Partner in Deutschland sind national und international erfolgreich im Geschäft und punkten bei ihren Kunden mit maßgeschneiderten Lösungen. Sie stehen für durchdachte, stimmige IT-Konzepte, hohe Service-Kompetenz und vor allem für konsequente Qualität. Dabei ist jeder Partner einzigartig: jeder hat sein eigenes Erfolgsrezept mit Oracle entwickelt, jeder verfügt über besondere Experten und eigene Business Values. Daher ist auch jeder Oracle Partner auf seine Weise spezialisiert. Hier wollen wir Ihnen in einer neuen Serie einige ausgewählte Partner vorstellen, die uns Einblicke in ihre Arbeit, ihre Strategie und in spezielle Kompetenzen sowie Referenzen im Oracle Umfeld geben. Heute spricht unser A&C Kollege Stephan Weber mit Herrn Peter Mischok vom Partner IGEPA IT-SERVICE GmbH über dessen Erfolgsmodell. Film ab!

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• Hilfe?! Wie funktioniert mein Werkzeug?

  - by DBA Community

  Es gibt eine ganze Reihe an Oracle Tools für die Oracle Datenbank, die per Command Line Interfaces bedient werden können: Von RMAN über ADRCI, vom SQL*Loader über Export/Import, von SRVCTL über SQL*Plus. Und wie es sich für ordentliche Werkzeug gehört, besitzt auch (fast) jedes einzelne von ihnen eine eigene Hilfestellung. Wobei die Betonung eindeutig auf "eigene" liegt. Auch der ungeübte Benutzer wird sehr schnell merken, dass Oracle sich hier wohl nie so wirklich Gedanken darüber gemacht hat, die Hilfefunktionen zu vereinheitlichen - außer dass die Hilfe mehr oder weniger hilfreich ist. Die wohl interessanteste Ausprägung dieser Hilfefunktion ist hier sicherlich der RMAN, dessen umfangreiche Syntaxhilfe nur schwer zu erhalten ist - es sei denn man vertippt sich absichtlich. Solange man alles richtig macht (oder eben falsch, aber leider mit der richtigen Syntax) ist RMAN kein Hinweis über seine umfangreichen Syntaxchecker zu "entlocken". Wie man bei den vielen unterschiedlichen Oracle Tools die hilfreichen Informationen bekommt, damit beschäftigt sich unser Tipp. Weiter zum Tipp

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• ISACA Information Security & Risk Management Conference, Nov 14-16

  - by Troy Kitch

  Please join Oracle, as a platinum sponsor, at this year's ISACA Information Security and Risk Management Conference in Las Vegas, Nov 14-16. This year’s conference offers up to 32 CPE hours and is designed to meet the needs of information security, governance, compliance, and risk management professionals. The event builds on and includes the key elements of information security, governance, compliance and risk management practices, and offers a fresh perspective on current and future trends. As provider of the world’s most complete, open, and integrated business software and hardware systems, Oracle can uniquely safeguard your information throughout its entire lifecycle and is the recognized leader in Data Security, Identity Management, and Governance, Risk, and Compliance solutions. Also, attend the Oracle Megatrends Session, Gone in 60 Seconds: Mitigating Database Security Risk and stop by our booth, # 100 & #102, to meet with Oracle Security Solution experts, see live product demos, and more. Learn more and register.

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• An invitation to join a JDeveloper and ADF productivity clinic (and more!) at KScope

  - by Chris Muir

  Would you like a chance to influence Oracle's decisions on tool usability and productivity? If you're attending ODTUG's Kaleidoscope conference this year in San Antonio, Oracle would like to invite you to participate in our Usability Activity Research and separately our JDeveloper and ADF Productivity Clinics with our experienced user experience teams.  The teams are keen to hear what you have to say about your experiences with our tools in general and specifically JDeveloper and ADF.  The details of each event are described below. Invitation to Usability Activity - Sunday June 24th to Wednesday June 27th Oracle is constantly working on new tools and new features for developers, and invites YOU to become a key part of the process!  As a special addition to Kscope 12, Oracle will be conducting onsite usability research in the Alyssum room, from Sunday June 24 to Wednesday June 27. Usability activities are scheduled ahead of time for participants' convenience.  If you would like to take part, please fill out this form to let us know of the session(s) that you would like to attend and your development experience. You will be emailed with your scheduled session before the start of the conference. JDeveloper and ADF Productivity Clinic - Thursday June 28th Are you concerned that Java, Oracle ADF or JDeveloper is difficult? Is JDeveloper making you jump through hoops?  Do you hate a particular dialog or feature of JDeveloper? Well, come and get things off your chest! Oracle is hosting a product management and user experience clinic where we want to hear about your issues and concerns. What's difficult to use?  What doesn't work the way you want, and how would you want it to work?  What isn't behaving like your current favorite tool?  If we can't help on you the spot, we'll take your feedback and use it to improve the product experience.  A great opportunity to get answers, or get improvements. Drop by the Alyssum room, anytime from 8:30 to 10:30 on Thursday, June 28. We look forward to seeing you at KScope soon! 

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• Public Sector FMW Customer Tech Day in Reston, Tuesday Oct 7th

  - by BPMWarrior

  Have your heard? There is another PS FMW Customer Tech Day scheduled in the Oracle Reston office!                                                                                          Fusion Middleware Customer Tech Day                                                          October 7, 2014                                   Please join Oracle & Sofbang on Tuesday October 7th for our second Public Sector Oracle Fusion Middleware (OFMW) Customer Tech Day in Reston.   This Tech Day is designed with you the customer in mind. Come learn and share with other customers. This event will be centered on Mobility, App Advantage, WebCenter, SOA, BPM, Security and FMWaaS.   Sofbang enables customers to create, integrate and run agile intelligent business applications leveraging Oracle Fusion Middleware. Based out of Chicago, IL, Sofbang is recognized as an Oracle Platinum level Partner in the Oracle Partner Network. For more information on Sofbang, please visit www.sofbang.com   To confirm your attendance at this Event or for more information, please email [email protected]                                              

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• Elofordult már, hogy nehezen tudta értelmezni milyen patch-et is javasolt a támogató mérnök?

  - by user552636

  Bevallom, Ügyfeleink bejelentéseinek monitorozása közben nem egyszer gondolkodóba estem, mit is jelentenek a PSE, MLR, One-off, és további gyönyöruséges kifejezések, melyeket a támogató mérnökök használnak. Nemrégiben bukkantam rá a My Oracle Suport-on a  Document ID 1430923.1 cikkre, melyben ezen kifejezések magyarázatát át tudjuk tekinteni. Szerencsére a leírásban szerepelnek a korábbi kifejezések is, mert én úgy látom vannak támogató mérnökök akik egyelore még a régi elnevezéseket használják. Ha már a javításokról esik szó, szeretném felhívni a figyelmet az Oracle Tech Error Correction Policy document-re is, mely nagyszeru áttekintést ad az Oracle bug javítási irányelveirol. Ebben a dokumentumban megtalálhatjuk a Release Schedule of Current Database Releases (Doc ID 742060.1)  és  Error Correction Support Timelines for Oracle Application Server (Fusion Middleware) (Doc ID 944866.1) cikkek hivatkozásait is melyeken belül akár az Adatbázis és Fusion Middleware termékek roadmap-jéig is eljuthatunk. Érdemes ezeket a cikkeket a My Oracle Support felületen kedvencnek megjelölni, hogy bármikor könnyedén elérhetok legyenek. A számunkra hasznos cikket a kedvencek közé a cikk címe melletti csillagra kattintva tehetjük kedvenceink közé és következo alkalommal a menüsorban talál csillagra kattintva varázsolhatjuk elo az alábbi képernyo részletek szerint. 

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• Reading a ZFS USB drive with Mac OS X Mountain Lion

  - by Karim Berrah

  The problem: I'm using a MacBook, mainly with Solaris 11, but something with Mac OS X (ML). The only missing thing is that Mac OS X can't read my external ZFS based USB drive, where I store all my data. So, I decided to look for a solution. Possible solution: I decided to use VirtualBox with a Solaris 11 VM as a passthrough to my data. Here are the required steps: Installing a Solaris 11 VM Install VirtualBox on your Mac OS X, add the extension pack (needed for USB) Plug your ZFS based USB drive on your Mac, ignore it when asked to initialize it. Create a VM for Solaris (bridged network), and before installing it, create a USB filter (in the settings of your Vbox VM, go to Ports, then USB, then add a new USB filter from the attached device "grey usb-connector logo with green plus sign")  Install a Solaris 11 VM, boot it, and install the Guest addition check with "ifconfg -a" the IP address of your Solaris VM Creating a path to your ZFS USB drive In MacOS X, use the "Disk Utility" to unmount the USB attached drive, and unplug the USB device. Switch back to VirtualBox, select the top of the window where your Solaris 11 is running plug your ZFS USB drive, select "ignore" if Mac OS invite you to initialize the disk In the VirtualBox VM menu, go to "Devices" then "USB Devices" and select from the dropping menu your "USB device" Connection your Solaris VM to the USB drive Inside Solaris, you might now check that your device is accessible by using the "format" cli command If not, repeat previous steps Now, with root privilege, force a zpool import -f myusbdevicepoolname because this pool was created on another system check that you see your new pool with "zpool status" share your pool with NFS: share -F NFS /myusbdevicepoolname Accessing the USB ZFS drive from Mac OS X This is the easiest step: access an NFS share from mac OS Create a "ZFSdrive" folder on your MacOS desktop from a terminal under mac OS: mount -t nfs IPadressofMySoalrisVM:/myusbdevicepoolname  /Users/yourusername/Desktop/ZFSdrive et voila ! you might access your data, on a ZFS USB drive, directly from your Mountain Lion Desktop. You might play with the share rights in order to alter any read/write rights as needed. You might activate compression, encryption inside the Solaris 11 VM ...

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• Költözik a blog

  - by lsarecz

  Kedves Olvasó! A közelmúltban elhatároztuk, hogy az Oracle Hungary jelenleg muködo magyar nyelvu blogjait összevonjuk, és egy közös blogba publikál az összes szakérto kolléga. Ezzel remélhetoleg egy gyakran frissülo, hasznos szakmai tartalommal felöltött online napló születik, ami az eddigi egyébként is nagyszeru blogjainkat is felülmúlja. Az új Oracle Hungary Technology Blog itt található: https://blogs.oracle.com/hunoratech/

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• Too many heap subpools might break the upgrade

  - by Mike Dietrich

  Recently one of our new upcoming Oracle Database 11.2 reference customers did upgrade their production database - a huge EBS system - from Oracle 9.2.0.8 to Oracle Database 11.2.0.2. They've tested very well, we've optimized the upgrade process, the recompilation timings etc.  But once the live upgrade was done it did fail in the JAVA component piece with this error: begin if initjvmaux.startstep('CREATE_JAVA_SYSTEM') then * ORA-29553: classw in use: SYS.javax/mail/folder ORA-06512: at "SYS.INITJVMAUX", line 23 ORA-06512: at line 5 Support diagnosis was pretty quick - and refered to:Bug 10165223 - ORA-29553: class in use: sys.javax/mail/folder during database upgrade But how could this happen? Actually I don't know as we have used the same init.ora setup on test and production. The only difference: the prod system has more CPUs and RAM. Anyway, the bug names as workarounds to either decrease the SGA to less than 1GB or decrease the number of heap subpools to 1. Finally this query did help to diagnose the number of heap subpools: select count(distinct kghluidx) num_subpools from x$kghlu where kghlushrpool = 1; The result was 2 - so we did run the upgrade now with this parameter set: _kghdsidx_count=1 And finally it did work well. One sad thing:After the upgrade did fail Support did recommend to restore the whole database - which took an additional 3-4 hours. As the ORACLE SERVER component has been already upgraded successfully at the stage where the error did happen it would have been fine to go on with the manual upgrade and start catupgrd.sql script. It would have been detected that the ORACLE SERVER is upgraded already and just picked up the non-upgraded components. The good news:Finally I had one extra slide to add to our workshop presentation

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• Get Trained in Sun ZFS Storage 7000 Appliance

  - by mseika

  Oracle University has scheduled the following OPN Only course: Course: Sun ZFS Storage 7000 Appliance Installation, Administration & Hands-On Lab Dates: 23-27 Jun 2014 11-15 Aug 2014 6-10 Oct 2014 Location: Reading You will learn how to successfully describe, install, configure, maintain, administer, troubleshoot and upgrade Sun ZFS Storage 7000 software and hardware. There is a hands-on lab which will take you through a NAS head software restore session, often referred to as a FISHSTICK restore. More details and online registration Remember: your OPN discount will be applied to the standard price shown on Oracle University web pages. For assistance in booking and more information, contact the Oracle University Service Desk: eMail: [email protected] Telephone: 01 189 249 066

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• Register Now to the New Oracle Argus Safety 7 Implementation Boot Camp - Tokyo, Japan - Dec 10-13, 2013!

  - by Roxana Babiciu

  Oracle's Argus Safety 7 boot camp is an instructor-led training course which provides a good understanding of how Oracle Argus Safety Standard Edition and Oracle Argus Safety Japan products addresses complex pharmacovigilance requirements and helps ensure global regulatory compliance by enabling sound safety decisions. Oracle Argus Safety's advanced database helps ensure global regulatory compliance thus in turn enabling sound safety decisions. Read more here. 

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• Watch an End to End Value Chain Demo

  - by Pam Petropoulos

  Ever wonder how Oracle’s Value Chain solutions can deliver end to end value? Check out this demo video which outlines how Oracle solutions can improve business processes from product development through planning and across logistics for flawless execution. Click here to watch the video.     Click here to learn more about Oracle Supply Chain Management solutions.  

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• WebCenter Content Technical Resources

  - by John Klinke

  Some useful WebCenter Content technical resources that you might not be aware of: WebCenter Content Support's Twitter Account: Follow Oracle WebCenter Content Support on Twitter @OrcleWCCSupport to keep informed about webcasts, patches, new releases, tips and tricks, and more. Oracle WebCenter & ADF Architecture Team Blog: Frequent posts by the Oracle Fusion Middleware A-Team discussing WebCenter implementation and configuration topics.  

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• Reaching to the Holy Grail of Data Management

  - by Irem Radzik

  Pervasive, continuous access to trusted data. That’s the ultimate goal of data management. It enables to leverage data as an asset to create value for customers and the organization. It creates the strong foundation needed to move the business forward. How you get there is also critical. As with all IT initiatives using high performance solutions with low cost of ownership is another key requirement in today’s IT world. Oracle's  data integration product strategy focuses on helping customers achieve this ultimate goal with high performance and low TCO.  At OpenWorld, we will be showing how Oracle Data Integration products help you reach your data management goals, considering new trends in information management, such as big data and cloud computing. We will also provide an update on the latest product releases, such as Oracle GoldenGate 11gR2. If you will be at OpenWorld, please join us on Monday Oct 1st 10:45am at Moscone West – 3005 to hear our VP of Product Development, Brad Adelberg, present "Future Strategy, Direction, and Roadmap of Oracle’s Data Integration Platform". The Data Integration track at OpenWorld covers variety of topics and speakers. In addition to product management of Oracle GoldenGate, Oracle Data Integrator, and Enteprise Data Quality presenting product updates and roadmap, we have several customer panels and stand-alone sessions featuring select customers such as St. Jude Medical, Raymond James, Aderas, Turkcell, Paychex, Comcast,  Ticketmaster, Bank of America and more. You can see an overview of Data Integration sessions here. If you are not able to attend OpenWorld, please check out our latest resources for Data Integration and Oracle GoldenGate. In the coming weeks you will see more blogs about our products’ new capabilities and what to expect at OpenWorld. I hope to see you at OpenWorld and stay in touch via our future blogs. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• The MDM Journey: From the Customer Perspective

  - by Mala Narasimharajan

  Master Data Management is more than just about a single version of  the truth or providing a 360 degree view of the customer.  It spans multiple domains ranging from customers to suppliers to products and beyond.  MDM is pivotal to providing a solid customer experience - one that results in repeat business, continued loyalty and last but not least - high customer satisfaction.  Customer experience is not only defined as accurate information about the customer for the enterprise, but also presenting the customer with the right information about products, orders, product availability, etc.   Let's take a look at a couple of customer use cases with Oracle MDM. Below is a picture from a recent customer panel: Oracle MDM is a key platform for increasing upsell/cross-sell opportunities, improve targeting of customers and uncover new sales opportunies, reduce inaccuracies in mailing marketing materials to prospects, as well as to tap into and uncover the full value of a customer across business units more accurately.  A leading investment and private bank leverages Oracle MDM to do a better job of identifying clients, their levels of investment as well as consistently manage them through a series of areas such as credit, risk, new accounts, etc. Ultimately, they are looking to understand client investments and touchpoints across the company's offerings.  Another use case for Oracle MDM is with a major financial and insurance services company with clients worldwide, looking to resolve customer data inaccuracies and client information stored differently across mulitiple systems.  For more information on Oracle Master Data Management, click here.  

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• Enterprise Manager 12c Grand Tour Customer/Partner Workshop

  - by mseika

  EMEA | Customer/Partner Workshop EMEA Oracle Solution Centre Enterprise Manager 12c Grand Tour Customer/Partner Workshop em.us.oracle.com On the WebSales ToolsCollateral Enterprise Manager 12c Grand Tour Customer/Partner Workshop The EMEA OSC is hosting a one day Customer/Partner Oracle Enterprise Manager 12c Grand Tour workshop in Thames Valley Park, Reading, UK on 31 Oct and 01 Nov 2012. The Workshop gives attendees a good insight into the latest release by highlighting several new functional areas of the product. The format of the day will provide opportunity for discussion as well as a number of presentations and exercises covering: EM User Interface Monitoring and Framework Database Lifecycle Management Database Management Middleware Management Using comprehensive workbooks attendees will be able to follow step-by-step instructions, with OSC SME's being on hand for any questions, to gain ‘hands on’ experience of EM12c functionality. Logistics Dates31 Oct and 01 Nov 2012 Time10:00 - 16:00 LocationOracle Solution Center, Oracle 520 Thames Valley Park, Reading, RG6 1RA Space is limited. If you have a customer/partner who would like to attend please register their details: For Wed 31 Oct 2012 REGISTER For Thu 01 Nov 2012REGISTER . Please note that this workshop is ONLY for customers/partners and seats will not be allocated to Oracle employees.

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• SOA Learning Library

  - by JuergenKress

  Oracle provides a comprehensive product-focused curriculum for the SOA and BPM product suites. Focused technical courses, with hands-on labs, are offered in classrooms and over the Internet. See Oracle University´s website for more information. Oracle also provides short, topic-focused training via the Oracle Learning Library. This content is available to all customers and is available free of charge. You will find task-focused instructions (Oracle By Example), videos and short eLearning lessons there. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA education,SOA learning libary,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Understanding the 'High Performance' meaning in Extreme Transaction Processing

  - by kyap

  Despite my previous blogs entries on SOA/BPM and Identity Management, the domain where I'm the most passionated is definitely the Extreme Transaction Processing, commonly called XTP.I came across XTP back to 2007 while I was still FMW Product Manager in EMEA. At that time Oracle acquired a company called Tangosol, which owned an unique product called Coherence that we renamed to Oracle Coherence. Beside this innovative renaming of the product, to be honest, I didn't know much about it, except being a "distributed in-memory cache for Extreme Transaction Processing"... not very helpful still.In general when people doesn't fully understand a technology or a concept, they tend to find some shortcuts, either correct or not, to justify their lack-of understanding... and of course I was part of this category of individuals. And the shortcut was "Oracle Coherence Cache helps to improve Performance". Excellent marketing slogan... but not very meaningful still. By chance I was able to get away quickly from that group in July 2007* at Thames Valley Park (UK), after I attended one of the most interesting workshops, in my 10 years career in Oracle, delivered by Brian Oliver. The biggest mistake I made was to assume that performance improvement with Coherence was related to the response time. Which can be considered as legitimus at that time, because after-all caches help to reduce latency on cached data access, hence reduce the response-time. But like all caches, you need to define caching and expiration policies, thinking about the cache-missed strategy, and most of the time you have to re-write partially your application in order to work with the cache. At a result, the expected benefit vanishes... so, not very useful then?The key mistake I made was my perception or obsession on how performance improvement should be driven, but I strongly believe this is still a common problem to most of the developers. In fact we all know the that the performance of a system is generally presented by the Capacity (or Throughput), with the 2 important dimensions Speed (response-time) and Volume (load) :Capacity (TPS) = Volume (T) / Speed (S)To increase the Capacity, we can either reduce the Speed(in terms of response-time), or to increase the Volume. However we tend to only focus on reducing the Speed dimension, perhaps it is more concrete and tangible to measure, and nicer to present to our management because there's a direct impact onto the end-users experience. On the other hand, we assume the Volume can be addressed by the underlying hardware or software stack, so if we need more capacity (scale out), we just add more hardware or software. Unfortunately, the reality proves that IT is never as ideal as we assume...The challenge with Speed improvement approach is that it is generally difficult and costly to make things already fast... faster. And by adding Coherence will not necessarily help either. Even though we manage to do so, the Capacity can not increase forever because... the Speed can be influenced by the Volume. For all system, we always have a performance illustration as follow: In all traditional system, the increase of Volume (Transaction) will also increase the Speed (Response-Time) as some point. The reason is simple: most of the time the Application logics were not designed to scale. As an example, if you have a while-loop in your application, it is natural to conceive that parsing 200 entries will require double execution-time compared to 100 entries. If you need to "Speed-up" the execution, you can only upgrade your hardware (scale-up) with faster CPU and/or network to reduce network latency. It is technically limited and economically inefficient. And this is exactly where XTP and Coherence kick in. The primary objective of XTP is about designing applications which can scale-out for increasing the Volume, by applying coding techniques to keep the execution-time as constant as possible, independently of the number of runtime data being manipulated. It is actually not just about having an application running as fast as possible, but about having a much more predictable system, with constant response-time and linearly scale, so we can easily increase throughput by adding more hardwares in parallel. It is in general combined with the Low Latency Programming model, where we tried to optimize the network usage as much as possible, either from the programmatic angle (less network-hoops to complete a task), and/or from a hardware angle (faster network equipments). In this picture, Oracle Coherence can be considered as software-level XTP enabler, via the Distributed-Cache because it can guarantee: - Constant Data Objects access time, independently from the number of Objects and the Coherence Cluster size - Data Objects Distribution by Affinity for in-memory data grouping - In-place Data Processing for parallel executionTo summarize, Oracle Coherence is indeed useful to improve your application performance, just not in the way we commonly think. It's not about the Speed itself, but about the overall Capacity with Extreme Load while keeping consistant Speed. In the future I will keep adding new blog entries around this topic, with some sample codes experiences sharing that I capture in the last few years. In the meanwhile if you want to know more how Oracle Coherence, I strongly suggest you to start with checking how our worldwide customers are using Oracle Coherence first, then you can start playing with the product through our tutorial.Have Fun !

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• Alert: It is No Longer 1982, So Why is CRM Still There?

  - by Mike Stiles

  Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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• Two Upcoming Server Virtualization Webcasts

  - by Chris Kawalek

  We have a couple of interesting server virtualization webcasts coming up that you might be interested in. Have a look:  Webcast 1: October 23rd, 9 am PST Virtualized Infrastructure Simplified with Oracle VM and NetApp Storage and Data Management Solutions Point-and-Click Interface Deploys Virtualized Data Infrastructure in Minutes  Provisioning and deploying a virtual data infrastructure can be costly, time-consuming, and prone to error. Oracle VM and NetApp joint solutions, however, give you a single point-and-click interface to deploy your virtualized data infrastructure seamlessly in minutes. Join us in this live webcast to learn more from product experts and view a product demo. Register (for free!) here.  Webcast 2: November 7th, 9 am PST Report Shows Oracle VM Up to 10x Faster than VMware vSphere 5 in Time to Deployment Time is your IT department’s greatest commodity. So when a new report reveals that your IT staff can deploy Oracle Real Application Clusters (Oracle RAC) up to 10 times faster than a traditional install performed with VMware vSphere 5, it’s newsworthy. Join us in this live webcast to learn how you can realize your time savings. Register (for free!) here. 

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