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  • windows 7 file and printer sharing doesnt work for me

    - by EmRa228
    a few days ago, i havent any problem but now I cant use file and printer sharing on the windows 7 but everyone on the network can. maybe I install some program that make this change or disable a windows services! (Like: proxifier, ...) Now: -I can ping everyone on the network. -everyone can ping me. -I cant see their computers in windows 7 "Networks" So, I cant use file and printer sharing. -everyone can see my computer in windows 7 "Networks" and also can use my file and printer sharing. -with a LAN messenger program, we(I & everyone) can text chat, video chat and transfer file. . . I want see another computer on the network and use windows 7 file and printer sharing!!!

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  • Skype message sync and notifications - Windows 8

    - by Raykud
    The problem is that my messages don't seem to sync and neither do I get notifications from the Windows Store App. I have both, the desktop program and the Windows Store App, the problem is that whenever someone messages me I do not receive a notification of the App but I get one from the desktop program. The Skype app is running in the background and does not have disabled the notifications neither have turned on sleep notifications. I have to manually open the app and moreover, open the chat window of the one who is talking to me, then wait like 10 minutes and then the chat will get syncronized. in short: Notifications don't work even: if computer unlocked and Skype is running in background if computer unlocked and Skype is running in foreground These doesn't seem to help: Reboot doesn't affects skype. Having only the App opened. Uninstalling/reinstalling Is there a way to fix this? or is this an issue with the Skype app in Windows 8?

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  • How to detect a change in a background window

    - by Leonardo
    Hi, Let's say I have a chat window open in a web browser, and I'm waiting for a message from my partner, trying to do something else in the meantime. The chat window (not an installed program) will not alert me of an incoming message, nor will the task bar flash or anything. Is there any utility that can help me? In search of a solution, I came across AutoHotKey. There is a script called livewindows.ahk, which will show a piece of the window anywhere on the screen, but it won't alert me on a change. I'm not skilled enough to know how to store and compare e.g. every second's content of some window area. Maybe someone has invented this wheel? Thanks in advance for any hint or advice. Leonardo

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  • Where can I collaborate with my friend on source code in real time?

    - by Carson Myers
    I mean, other than a conference room :) Using google docs, I can upload any kind of file and view it with other people, watch them edit it in real time, with a live chat happening in the same window. This is awesome. How can I do the same thing with source code? I'm looking for a web application where I can upload source files that will be displayed in some kind of editor, with syntax highlighting, and allow others to view it and edit it in real time. Preferably with a live chat also, but not necessary. Does anybody know where I can find this?

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  • Change popup format for Kopete in Gnome (Ubuntu 10.04)

    - by HorusKol
    After trialling Empathy which was included with Gnome/Ubuntu 10.04 I decided to go back to Kopete since I was losing chat messages. However, for some reason, Kopete is now displaying all popups in a big, ugly window with four options (ok, cancel, view, ignore, or something like that) that actually all seem to do nothing. I tried looking for options in Kopete to change the popup style to the nicer Gnome style one which goes up in the top-right of my desktop, but it doesn't seem to be possible with this release. So I had to resort to removing all popup messages from Kopete to prevent my screen being taking over by a popup requiring action for every incoming chat message. Unfortunately, this now means that I do not get any notifications when people message me - and so I can go a couple of hours without realising that they did. Anyone know how to get the nice, unobtrusive popups working in this version?

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  • X11 forwarding - have window showing on two computers.

    - by Tim
    I currently have 2 desks: one with a mac, the other with a 2 Linux computers on. One of those Linux computers is constantly on, so I would run the chat app on that (pidgin, most likely). I can run pidgin on Mac by sshing into the Linux computer with "ssh -X", i.e. X11 forwarding. However, I want to have the chat windows viewable on both computers simultaneously (or at the very least, by entering a command or whatever). Is this possible and if so, how? (Also: I know that it'd be possible via VNC or whatever, but yuck - X11 on mac is bad enough.) Thanks, Tim

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  • How can I make full-screen desktop applications only cover the snapped desktop?

    - by nhinkle
    In Windows 8, you can "snap" two apps next to each other, and one of those apps can be the legacy Windows desktop environment. A convenient application for this (or so I thought) would be to snap a chat client, small browser, or other app while watching content in full-screen on the desktop. The problem with this is that full screen desktop applications will take over the entire screen, even if the desktop is snapped to only occupy 3/4th of the display. What I would like is some way to force "full screen" desktop apps to only cover the snapped desktop area, and to truly go full screen if the desktop is snapped to full-width. Is there some way to configure this? If that didn't make sense, let me illustrate with pictures: Desktop in snapped view with SU chat in mini-browser: What happens when you click "full screen": What I want to happen when I click "full screen" (note this is digitally altered, not a real screenshot)

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  • Change popup format for Kopete in Gnome (Ubuntu 10.04)

    - by HorusKol
    After trialling Empathy which was included with Gnome/Ubuntu 10.04 I decided to go back to Kopete since I was losing chat messages. However, for some reason, Kopete is now displaying all popups in a big, ugly window with four options (ok, cancel, view, ignore, or something like that) that actually all seem to do nothing. I tried looking for options in Kopete to change the popup style to the nicer Gnome style one which goes up in the top-right of my desktop, but it doesn't seem to be possible with this release. So I had to resort to removing all popup messages from Kopete to prevent my screen being taking over by a popup requiring action for every incoming chat message. Unfortunately, this now means that I do not get any notifications when people message me - and so I can go a couple of hours without realising that they did. Anyone know how to get the nice, unobtrusive popups working in this version?

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  • Windows 8 Activation - Product ID: Not available

    - by Guy Thomas
    The situation: I downloaded Windows 8 RTM from MSDN (I have a subscription). Naturally, I downloaded the product key as well. Windows 8 installed like a dream: lightning fast with no problems. I accepted the product key at the beginning of the install. Next, I thought I would download Updates, but they failed, so I checked the system's activation in Control Panel System. Problem: It returned "Product ID: Not available." There's nothing under "Windows activation" that I can click on, no blue links. I had a 'Chat' with MSDN, who introduced me to SLUI.exe. On Windows 8 it did nothing. (On Windows 7 it is supposed to bring up the Activation Menu). I phoned the Microsoft Activation number, they told me to contact MSDN. MSDN left the 'chat' by telling me to contact Microsoft! Hmm... I wonder if anyone at SuperUser can help?

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  • Setup a automatic server reboot on when a particular service fails

    - by user1179459
    I am running linux based server (centos 6.0) with cpanle and WHM, I have critical website running with a chat server which uses a openfire as the chat server backend server, i have monitored last few weeks this service crashes quite often, i have no way of knowing that, and i have to wait till the next day to restart the server. (and this can only be fixed by using server reboot as its got to do with some java memory problem) is there a way i can setup a monitoring service to the server and if this service goes down server itself will reboot ? is this something possible or is there a better way to overcome this problem ?

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  • Is it possible to get a google voice number without already having a phone number?

    - by boost
    I'm sorry if this is the wrong place to post this, but I couldn't find a more suitable website in the stackexchange network. I currently have no phone number; I can make outgoing calls via the widget in gmail, but I cannot receive calls (as far as I know). I know that you can set up a google voice number to forward to google chat, and this is exactly what I want. The problem is, I can't get a google voice number in the first place, because it first requires that I have an existing phone number, even if I wouldn't use it. So, it is possible to skip providing an existing phone number, and just get a google voice number that forwards to google chat? Alternatively, is there any free phone service that can be used without a phone and lets you receive calls from any number? I realize I'm kind of asking for free candy, but, if it's out there, I'd be a fool

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  • CodePlex Daily Summary for Friday, April 23, 2010

    CodePlex Daily Summary for Friday, April 23, 2010New Projects3D TagCloud for SharePoint 2010: 3D Flash TagCloud WebPart for SharePoint 2010AnyCAD.Net: AnyCAD.NetCassandraemon: Cassandraemon is LINQ Provider for Apache Cassandra.CCLI SongSelect Importer for PowerPoint: CCLI SongSelect Importer for PowerPoint ® is an Add-in for Microsoft ® PowerPoint ® that allows CCLI SongSelect (USR) files to be turned into slide...Compactar Arquivo Txt, Flat File, em Pipeline Decoder Customizado: Objetivo do projeto: Desenvolver um componente do tipo Pipeline Receiver Decoder, onde compacta o conteúdo, cria uma mensagem em XML e transforma ...Console Calculator: Console calculator is a simple, yet useful, mathematical expression calculator, supporting functions and variables. It was created to demonstrate ...CRM Dynamics Excel Importer: CRM Dynamics Excel Importercubace: The standard audio composer software with just single difference: this is CLR compilation.deneb: deneb projectDrive Backup: Drive Backup is an easy to use, automatic backup program. Simply insert a USB drive, and the program will backup either files on the drive to your ...eWebMVCCMS: this is the start of eWeb MVC CMS.Fix.ly: Small app that allows for URL rewriting before passing to the browser. Accepts MEF plugins that make themselves available by informing the applicat...GArphics: GArphics uses a genetic algorithm to produce graphics and animation with the assitance of the user.JDS Toolkit: An experimental toolkit geared to make richer applications with less effort. It will include controls such as the cubeoid and the serializedmenu. ...KrashSRC - MapleStory v.75 Emulator: KrashSRC - MapleStory v.75 EmulatorLast.fm Api: Last.fm api writen in Visaul Basic 2010.MIX 10 DVR and Downloader: A Silverlight application that will manage downloading the sessions and slide decks from the MIX '10 Conference utilizing the MIX OData feed for in...NSIS Autorun: This is a graphical CD/DVD/USB autorun engine that launches installers made with NSIS. Non-rectangular windows and animation are supported. Can be ...Pillbox: Windows Phone 7 sample application for tracking medications.PowerSharp: Very simple application that executes a snippet of PowerShell against C#. This will eventually be used with Live@EDU.Project Halosis: mmorpgProyecto Cero: Proyecto CeroSharePoint XSL Templates: This project is a place to share useful XSL templates that can be reused in SharePoint CQWPs and DVWPs.Silverlight 4.0 Popup Menu: Silverlight 4.0 Popup Menu spsearch: This project provides useful enhancements to Search using the SharePoint platform.StereoVision: StereVision es un proyecto que estudia un algoritmo de visión estereocopicaThe Stoffenmanager: The Stoffenmanager is a tool for prioritizing worker health risks to dangerous substances. But also a quantitative inhalation exposure tool and a ...Transcriber: Transcribe text from one character set to another. Extensible, plug-in based architecture. Default plug-in uses XML rules files with regular expres...Wavelets experiments: эксперименты с вейвлетамиWindows Phone 7 World of Warcraft Armory Browser: A test project to learn a little about Windows Phone development and do a decent armory browserXAML Based Chat: Xaml based chat. A simple chat systemNew Releases#Nose: SharpNose v1.1: Configuration is now done by updating SharpNose.exe.config MEF support added - you can also add your favorite test framework discovery Two tes...Baml Localizer: Version 0.1 (alpha): This is the first release which should show the capabilities of Baml Localizer. The code might still change a lot, but the file formats should be q...BibWord : Microsoft Word Citation and Bibliography styles: APA with DOI - Proof of Concept: IntroductionThis release is a proof of concept (POC) demonstrating a possible way of adding a digital object identifier (DOI) field to the APA styl...Chargify.NET: Chargify.NET v0.685: Releasing Version 0.685 - Changed customer reference ID from Guid to String for systems that don't use Guid as the unique key. - Added method for g...Compactar Arquivo Txt, Flat File, em Pipeline Decoder Customizado: SampleZipDecodePipeline: Solution contem Projeto com o Decoder Pipeline. Projeto para usar o Componente. Classes SharpZipLib para compactar e descompactar arquivosConsole Calculator: Console Calculator: Initial source code release.CSharp Intellisense: V1.6: UPDATE: 2010/04/05: description was added 2010/04/07: single selection + reset filter 20010/04/15: source code available at http://csharpintellis...Drive Backup: Drive Backup: Drive Backup allows you to automatically backup a USB device to your computer, or backup files/directories on your computer to a USB. Once you have...Event Scavenger: Thread recycling changes - Version 3.1: Change the location of where the settings for thread recycling is stored - Moved from config file to database for easier management. Version of dat...Extend SmallBasic: Teaching Extensions v.013: Added Houses QuizExtend SmallBasic: Teaching Extensions v.014: fixed a bug in Tortoise.approve rearranged the Houses Quiz to be more funFix.ly: Fix.ly 0.1: Initial test releaseFix.ly: Fix.ly 0.11: Fixed a couple bugs, including missing files in the previous releaseGArphics: Beta: This is the beta-version of the program. Version 1.0 shall be relased soon and will include a lot of improvements.HouseFly: HouseFly alpha 0.2.0.5: HouseFly alpha release 0.2.0.5HouseFly controls: HouseFly controls alpha 0.9.4: Version 0.9.4 alpha release of HouseFly controlsHTML Ruby: 6.21.8: Change Math.floor to round for text spacingHTML Shot: 0.1: Solved problems with some URLsJDS Toolkit: JDS Toolkit 0.1: Beta 0.1 version. Almost nothing in these librariesManaged Extensibility Framework: WebForms and MEF Sample: This sample demonstrates the use of these two technologies together in a non-invasive way. Information on how to use it on your own projects is inc...Microsoft - Domain Oriented N-Layered .NET 4.0 App Sample (Microsoft Spain): V0.7 - N-Layer DDD Sample App (VS.2010 RTM compat): Required Software (Microsoft Base Software needed for Development environment) Visual Studio 2010 RTM & .NET 4.0 RTM (Final Versions) Unity Applic...MvcContrib Portable Areas: Portable Areas: First Release of some portable areasNSIS Autorun: NSIS Autorun: Initial release.OgmoXNA: OgmoXNA Alpha Source Tree: Zipped version of the source tree in case you don't want to go through the SVN!Particle Plot Pivot: Particle Plot Pivot v1.0.0: Generates a Pivot collection of unpublished plots from the particle physics exeriments DZERO, CDF, ATLAS, and CMS. It can be found at http://deepta...patterns & practices SharePoint Guidance: SPG2010 Drop9: SharePoint Guidance Drop Notes Microsoft patterns and practices ****************************************** ***************************************...Rich Ajax empowered Web/Cloud Applications: 6.3.15: New Visual WebGui rich applications platform versionSilverlight 4.0 Popup Menu: PopupMenu for Silverlight 4: This is the first release of the popup menu class for Silverlight 4.0Silverlight Flow Layouts library: SL and WPF Flow Layouts library April 2010: This release introduces WPF 4.0 RTM and Silverlight 4 RTM support, as well as an additional layout algorithm and some minor bug fixes. Some changes...Spackle.NET: 3.0.0.0 Release: In this release: Spackle.dll now targets the 4.0 version of the .NET Framework SecureRandom implements IDisposable ActionExtensions have been ...Splinger FrameXi: Splinger 1.1: Welcome to a whole new way of learning! Go to release 1.0 for the non .zip packaged files.SQL Server Metadata Toolkit 2008: SQL Server Metadata Toolkit Alpha 6: This release addresses issues 10665, 10678 and 10679. The SQL Parser now understands CAST functions (the AS was causing issues), and is installed ...Star Trooper for XNA 2D Tutorial: Lesson four content: Here is Lesson four original content for the StarTrooper 2D XNA tutorial. It also includes the XNA version of Lesson four source. The blog tutori...Thales Simulator Library: Version 0.8.6: The Thales Simulator Library is an implementation of a software emulation of the Thales (formerly Zaxus & Racal) Hardware Security Module cryptogra...Transcriber: Transcriber v0.1: Initial alpha release. Very nearly useful. :-) This version includes rules files for Mode of Beleriand, Sindarin Tehtar, Quenya, and Black Speech. ...Visual Studio DSite: Picture Box Viewer (Visual F sharp 2008): A simple picturebox viewer made in visual f sharp 2008.Web/Cloud Applications Development Framework | Visual WebGui: 6.4 Beta 2d: Further stabilization of the cutting-edge web applications frameworkWebAssert: WebAssert 0.1: Initial release. Supports HTML & CSS validation using MSTest/Visual Studio testing.XAML Based Chat: Test release: A test releaseすとれおじさん(仮): すとれおじさん β 0.02: ・デザインを大幅に変更 ・まだかなり動作が重いです ・機能も少ないですMost Popular ProjectsRawrWBFS ManagerSilverlight ToolkitAJAX Control ToolkitMicrosoft SQL Server Product Samples: Databasepatterns & practices – Enterprise LibraryWindows Presentation Foundation (WPF)ASP.NETMicrosoft SQL Server Community & SamplesPHPExcelMost Active Projectspatterns & practices – Enterprise LibraryRawrParticle Plot PivotBlogEngine.NETNB_Store - Free DotNetNuke Ecommerce Catalog ModuleGMap.NET - Great Maps for Windows Forms & PresentationFarseer Physics EngineDotNetZip LibraryFluent Ribbon Control SuiteN2 CMS

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  • MSCC: Purpose and benefits of Version Control Systems (VCS)

    You're working in IT and not using any kind of version control system? Sorry, then you're doing something wrong! RSVP for MSCC meetup of June This month's meetup will be an introduction into the mechanics of version control systems (VCS) like git, Mercurial, TFS, and others in general. VCS are not optional but compulsory in any area of IT. Whether you're developing source code for the next buzz app, writing SQL scripts for your database, or automating your administrative tasks with shell scripts it's better to have a "time machine" in order to keep multiple version, stay organised and leverage the power of differences. git - a modern approach to VCS - Nayar Nayar is going to give us a brief overview of the basic principles of working with git. Which are the necessary steps to get started and which are the usual commands in order to get the most out of git. Visual Studio Online (VSO) - Jochen Are you mainly rooted on the Windows platform and looking for a good alternative to Team Foundation Services (TFS), then VSO might give you hand at achieving this. Similar to git VSO is an open infrastructure but plays very well together with the Microsoft Azure cloud infrastructure. Recent and upcoming events in Mauritius Let's have a chat about recent events like WebCup 2014 or Emtel Knowledge Series and have a head start on upcoming events like Code Challenge, and others to come. Networking and general discussions Of course, there will be plenty of time to chat and exchange with other like-minded craftsmen. Bring your topics and discuss various issues with other professionals. Share your experience and use the ability to learn from others. Looking forward to meet soon.

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  • Partner WebCasts: EMEA Alliances and Channels Hardware Webinars, July 2012

    - by rituchhibber
    Dear partner Oracle is pleased to invite you to the following webcasts dedicated to our EMEA partner community and designed to provide you with important news on our SPARC and Storage product portfolios. Please ensure you don't miss these unique learning opportunities! 1. How to Make Money Selling SPARC! 3PM CET (2pm UKT), Tuesday, July 10, 2012 The webcast will be hosted by - Rob Ludeman, from SPARC Product Management, and Thomas Ressler, WWA&C Alliances Consultant. Agenda: To bring our partners timely, valuable information, focused on increase in their success during selling SPARC systems. The webcast will be focused and targeted on specific topics and will last approximately in 30 minutes.You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW 2. Introduction to Oracle’s New StorageTek SL150 Modular Tape Library 3pm CET (2pm UK), Thursday, July 12, 2012 This webcast will help you to understand Oracle's New StorageTek SL150 Modular tape library which is the first scalable tape library designed for small and midsized companies that are experiencing high growth. Built from Oracle software and StorageTek library technology, it delivers a cost-effective combination of ease of use and scalability, resulting in overall TCO savings. During the webcast Cindy McCurley, from Tape Product Management will introduce you to the latest addition to the Oracle Tape Storage product portfolio, the SL150 Modular Tape Library. This 60 minutes webcast will cover the product’s features, positioning, unique selling points and a competitive overview on StorageTek. You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW Delivery Format This FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Giuseppe Facchetti EMEA Partner Business Development Manager, Oracle Hardware Sales Sasan Moaveni EMEA Storage Sales Manager, Oracle Hardware Sales

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  • PARTNER WEBCASTS: EMEA ALLIANCES AND CHANNELS HARDWARE WEBINARS, JULY 2012

    - by mseika
    PARTNER WEBCASTS: EMEA ALLIANCES AND CHANNELS HARDWARE WEBINARS, JULY 2012Dear partner Oracle is pleased to invite you to the following webcasts dedicated to our EMEA partner community and designed to provide you with important news on our SPARC and Storage product portfolios. Please ensure you don't miss these unique learning opportunities! 1. How to Make Money Selling SPARC!3PM CET (2pm UKT), Tuesday, July 10, 2012 The webcast will be hosted by - Rob Ludeman, from SPARC Product Management, and Thomas Ressler, WWA&C Alliances Consultant. Agenda: To bring our partners timely, valuable information, focused on increase in their success during selling SPARC systems. The webcast will be focused and targeted on specific topics and will last approximately in 30 minutes.You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW 2. Introduction to Oracle’s New StorageTek SL150 Modular Tape Library3pm CET (2pm UK), Thursday, July 12, 2012 This webcast will help you to understand Oracle's New StorageTek SL150 Modular tape library which is the first scalable tape library designed for small and midsized companies that are experiencing high growth. Built from Oracle software and StorageTek library technology, it delivers a cost-effective combination of ease of use and scalability, resulting in overall TCO savings. During the webcast Cindy McCurley, from Tape Product Management will introduce you to the latest addition to the Oracle Tape Storage product portfolio, theSL150 Modular Tape Library.This 60 minutes webcast will cover the product’s features, positioning, unique selling points and a competitive overview on StorageTek. You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW Delivery FormatThis FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Giuseppe FacchettiEMEA Partner Business Development Manager, Oracle Hardware Sales Sasan MoaveniEMEA Storage Sales Manager, Oracle Hardware Sales

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  • PARTNER WEBCASTS: EMEA ALLIANCES AND CHANNELS HARDWARE WEBINARS, JULY 2012

    - by mseika
    PARTNER WEBCASTS: EMEA ALLIANCES AND CHANNELS HARDWARE WEBINARS, JULY 2012Dear partner Oracle is pleased to invite you to the following webcasts dedicated to our EMEA partner community and designed to provide you with important news on our SPARC and Storage product portfolios. Please ensure you don't miss these unique learning opportunities! 1. How to Make Money Selling SPARC!3PM CET (2pm UKT), Tuesday, July 10, 2012 The webcast will be hosted by - Rob Ludeman, from SPARC Product Management, and Thomas Ressler, WWA&C Alliances Consultant. Agenda: To bring our partners timely, valuable information, focused on increase in their success during selling SPARC systems. The webcast will be focused and targeted on specific topics and will last approximately in 30 minutes.You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW 2. Introduction to Oracle’s New StorageTek SL150 Modular Tape Library3pm CET (2pm UK), Thursday, July 12, 2012 This webcast will help you to understand Oracle's New StorageTek SL150 Modular tape library which is the first scalable tape library designed for small and midsized companies that are experiencing high growth. Built from Oracle software and StorageTek library technology, it delivers a cost-effective combination of ease of use and scalability, resulting in overall TCO savings. During the webcast Cindy McCurley, from Tape Product Management will introduce you to the latest addition to the Oracle Tape Storage product portfolio, theSL150 Modular Tape Library.This 60 minutes webcast will cover the product’s features, positioning, unique selling points and a competitive overview on StorageTek. You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW Delivery FormatThis FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Giuseppe FacchettiEMEA Partner Business Development Manager, Oracle Hardware Sales Sasan MoaveniEMEA Storage Sales Manager, Oracle Hardware Sales

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  • A Multi-Channel Contact Center Can Reduce Total Cost of Ownership

    - by Tom Floodeen
    In order to remain competitive in today’s market, CRM customers need to provide feature-rich superior call center experience to their customers across all communication channels while improving their service agent productivity. They also require their call center to be deeply integrated with their CRM system; and they need to implement all this quickly, seamlessly, and without breaking the bank. Oracle’s Siebel Customer Relationship Management (CRM) is the world’s leading application suite for automated customer-facing operations for Sales and Marketing and for managing all aspects of providing service to customers. Oracle’s Contact On Demand (COD) is a world-class carrier grade hosted multi-channel contact center solution that can be deployed in days without up-front capital expenditures or integration costs. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence. Customers gain from rapid and personalized sales and service, while organizations can dramatically reduce costs and increase revenues Oracle’s latest update of Siebel CRM now comes pre-integrated with Oracle’s Contact On Demand. This solution seamlessly runs fully-functional contact center provided by a single vendor, significantly reducing your total cost of ownership. This solution supports Siebel 7.8 and higher for Voice and Siebel 8.1 and higher for Voice and Siebel CRM Chat.  The impressive feature list of Oracle’s COD solution includes full-control CTI toolbar with Voice, Chat, and Click to Dial features.  It also includes context-sensitive screens, automated desktops, built-in IVR, Multidimensional routing, Supervisor and Quality monitoring, and Instant Provisioning. The solution also ships with Extensible Web Services interface for implementing more complex business processes. Click here to learn how to reduce complexity and total cost of ownership of your contact center. Contact Ann Singh at [email protected] for additional information.

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  • Quick Script for Adding Skype Groups

    - by Robert May
    So, I needed to add about 30 people to several different Skype groups today, and I didn’t want to repeat the /add [skypename] thing over and over and over.  Building the list was a pain . . . I couldn’t find a good way to extract all of the users in an existing group.  There’s probably an api or something, but I just did that part by hand. Adding them to the groups was pretty easy with Windows Scripting Host.  Basically, I just ran this: <package>    <job id="vbs">       <script language="VBScript">          set WshShell = WScript.CreateObject("WScript.Shell")          WshShell.AppActivate 4484          WScript.Sleep 100          WshShell.SendKeys "/add user1~"          WScript.Sleep 100 …          WshShell.SendKeys "/add usern~"          WScript.Sleep 100       </script>    </job> </package> Add as many users as you need by copying the sendkeys and sleep lines.  Then, save the script to a .wsf file.  The AppActivate line needs to be changed to have the process id of skype instead of the number there.  To get that, open up Task Manager, click on Processes, then find skype.exe and find it’s PID. Before you double click on the file in windows explorer, you’ll need to have created the groups in skype.  For each group, open the group, and click in the chat window of the group.  Then double click on the WSF file.  If you don’t click in the chat window, you will likely get the add user dialog box instead of just adding the users. Technorati Tags: Skype,Script

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  • Partner Webcasts: EMEA Alliances & Channels Hardware Webinars, July 2012

    - by swalker
    Dear partner Oracle is pleased to invite you to the following webcasts dedicated to our EMEA partner community and designed to provide you with important news on our SPARC and Storage product portfolios. Please ensure you don't miss these unique learning opportunities! 1. How to Make Money Selling SPARC! TOMORROW: 3PM CET (2pm UKT), Tuesday, July 10, 2012 The webcast will be hosted by - Rob Ludeman, from SPARC Product Management Agenda: To bring our partners timely, valuable information, focused on increase in their success during selling SPARC systems. The webcast will be focused and targeted on specific topics and will last approximately in 30 minutes.You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER 2. Introduction to Oracle’s New StorageTek SL150 Modular Tape Library 3pm CET (2pm UK), Thursday, July 12, 2012 This webcast will help you to understand Oracle's New StorageTek SL150 Modular tape library which is the first scalable tape library designed for small and midsized companies that are experiencing high growth. Built from Oracle software and StorageTek library technology, it delivers a cost-effective combination of ease of use and scalability, resulting in overall TCO savings. During the webcast Cindy McCurley, from Tape Product Management will introduce you to the latest addition to the Oracle Tape Storage product portfolio, the SL150 Modular Tape Library. This 60 minutes webcast will cover the product’s features, positioning, unique selling points and a competitive overview on StorageTek. You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER Delivery Format This FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Giuseppe Facchetti EMEA Partner Business Development Manager, Oracle Hardware Sales Sasan Moaveni EMEA Storage Sales Manager, Oracle Hardware Sales

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  • links for 2011-02-04

    - by Bob Rhubart
    Oracle WebCenter Suite - Giving Users a Modern Experience: Webcast Q&A (Oracle Enterprise 2.0 Blog) Kellsey Ruppel share a summary of the viewer Q&A from the recent Oracle WebCenter Suite webcast. (tags: oracle otn enterprise2.0 webcenter) Oracle Fusion Middleware Security: Oracle Access Manager 11g Academy: The Policy Model (Part 1) Brian Eidelman kicks off a series of posts covering Oracle Access Manager. (tags: oracle otn fusionmiddleware security) The Tom Kyte Blog: A short podcast... Oracle senior technical architect Tom Kyte shares information on a series of upcoming live, in-person events in which he will participate. (tags: oracle otn ioug) Oracle and AIIM - Putting Enterprise 2.0 to Work (Oracle Enterprise 2.0 Blog) Brian Dirking shares a recap of the recent online Enterprise 2.o presentation by Andy MacMillan (Oracle) and Doug Miles (AIIM). (tags: oracle otn enterprise2.0) Arun Gupta: WebLogic Developer/Production Web Profile, Full Java EE 6 Platform - Chat Transcript and Slides from OTN Virtual Developer Day Arun Gupta shares chat transcripts and more from the recent OTN Virtual Developer Day focused on WebLogic. . (tags: weblogic java) Andrejus Baranovskis's Blog: How to Install Oracle ECM 11g PS3 - Domain Configuration Hint Concise instructions from Oracle ACE Director Andrejus Baranovski. (tags: oracle otn oracleace enterprise2.0 weblogic) Oracle BI EE 11g & Oracle ADF - Part 1 - Understanding Security Integration Rittman Mead's Venkatakrishnan J explores "how much Oracle ADF or the Oracle Fusion Middleware has influenced most of the features in BI EE 11g." (tags: oracle oracleace businessintelligence obiee) Gone With the Wind: Where Have All the Composites Gone? SOA author Antony Reynolds solves a mystery. (tags: oracle otn soa) Playing with Oracle 11gR2, OEL 5.6 and VirtualBox 4.0.2 (1st Part) "This installation should never be used for Production or Development purposes. This installation was created for educational purpose only, and is extremely helpful to learn and understand how Oracle works if you do not have access to a traditional hardware resource." - Oracle ACE Director Francisco Munoz Alvarez (tags: oracle otn virtualbox virtualization)

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  • Ubuntu 13.04 client cannot connect to Raspbian samba share

    - by envoyweb
    I have a client Ubuntu 13.04 machine trying to connect to a server running Raspbian with samba and samba-common-bin installed on the server I can see my share and when I try to login I get this error: Unable to access location: Failed to write windows share Cannot allocate memory. I have installed ntfs-3g for the usb hard drive that already auto mounts on the server so I never had to create a directory or edit fstab. Testparm on the server states the following: [global] workgroup = ENVOYWEB server string = %h server map to guest = Bad User obey pam restrictions = Yes pam password change = Yes passwd program = /usr/bin/passwd %u passwd chat = *Enter\snew\s*\spassword:* %n\n *Retype\snew\s*\spassword:* %n\n *password\supdated\ssuccessfully* . unix password sync = Yes syslog = 0 log file = /var/log/samba/log.%m max log size = 1000 dns proxy = No usershare allow guests = Yes panic action = /usr/share/samba/panic-action %d idmap config * : backend = tdb [homes] comment = Home Directories valid users = %S create mask = 0700 directory mask = 0700 browseable = No [printers] comment = All Printers path = /var/spool/samba create mask = 0700 printable = Yes print ok = Yes browseable = No [print$] comment = Printer Drivers path = /var/lib/samba/printers [BigDude] comment = Sharing BigDude's Files path = /media/BigDude/ valid users = @users read only = No create mask = 0755 testparm on the client which is running ubuntu is as follows [global] workgroup = ENVOYWEB server string = %h server (Samba, Ubuntu) map to guest = Bad User obey pam restrictions = Yes pam password change = Yes passwd program = /usr/bin/passwd %u passwd chat = *Enter\snew\s*\spassword:* %n\n *Retype\snew\s*\spassword:* %n\n *password\supdated\ssuccessfully* . unix password sync = Yes syslog = 0 log file = /var/log/samba/log.%m max log size = 1000 dns proxy = No usershare allow guests = Yes panic action = /usr/share/samba/panic-action %d idmap config * : backend = tdb [printers] comment = All Printers path = /var/spool/samba create mask = 0700 printable = Yes print ok = Yes browseable = No [print$] comment = Printer Drivers path = /var/lib/samba/printers

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • SUPINFO International University in Mauritius

    Since a while I'm considering to pick up my activities as a student and I'd like to get a degree in Computer Science. Personal motivation I mean after all this years as a professional software (and database) developer I have the personal urge to complete this part of my education. Having various certifications by Microsoft and being awarded as an Microsoft Most Valuable Professional (MVP) twice looks pretty awesome on a resume but having a "proper" degree would just complete my package. During the last couple of years I already got in touch with C-SAC (local business school with degree courses), the University of Mauritius and BCS, the Chartered Institute for IT to check the options to enroll as an experienced software developer. Quite frankly, it was kind of alienating to receive that feedback: Start from scratch! No seriously? Spending x amount of years to sit for courses that might be outdated and form part of your daily routine? Probably being in an awkward situation in which your professional expertise might exceed the lecturers knowledge? I don't know... but if that's path to walk... Well, then I might have to go for it. SUPINFO International University Some weeks ago I was contacted by the General Manager, Education Recruitment and Development of Medine Education Village, Yamal Matabudul, to have a chat on how the local IT scene, namely the Mauritius Software Craftsmanship Community (MSCC), could assist in their plans to promote their upcoming campus. Medine went into partnership with the French-based SUPINFO International University and Mauritius will be the 36th location world-wide for SUPINFO. Actually, the concept of SUPINFO is very likely to the common understanding of an apprenticeship in Germany. Not only does a student enroll into the programme but will also be placed into various internships as part of the curriculum. It's a big advantage in my opinion as the person stays in touch with the daily procedures and workflows in the real world of IT. Statements like "We just received a 'crash course' of information and learned new technology which is equivalent to 1.5 months of lectures at the university" wouldn't form part of the experience of such an education. Open Day at the Medine Education Village Last Saturday, Medine organised their Open Day and it was the official inauguration of the SUPINFO campus in Mauritius. It's now listed on their website, too - but be warned, the site is mainly in French language although the courses are all done in English. Not only was it a big opportunity to "hang out" on the campus of Medine but it was great to see the first professional partners for their internship programme, too. Oh, just for the records, IOS Indian Ocean Software Ltd. will also be among the future employers for SUPINFO students. More about that in an upcoming blog entry. Open Day at Medine Education Village - SUPINFO International University in Mauritius Mr Alick Mouriesse, President of SUPINFO, arrived the previous day and he gave all attendees a great overview of the roots of SUPINFO, the general development of the educational syllabus and their high emphasis on their partnerships with local IT companies in order to assist their students to get future jobs but also feel the heartbeat of technology live. Something which is completely missing in classic institutions of tertiary education in Computer Science. And since I was on tour with my children, as usual during weekends, he also talked about the outlook of having a SUPINFO campus in Mauritius. Apart from the close connection to IT companies and providing internships to students, SUPINFO clearly works on an international level. Meaning students of SUPINFO can move around the globe and can continue their studies seamlessly. For example, you might enroll for your first year in France, then continue to do 2nd and 3rd year in Canada or any other country with a SUPINFO campus to earn your bachelor degree, and then live and study in Mauritius for the next 2 years to achieve a Master degree. Having a chat with Dale Smith, Expand Technologies, after his interesting session on Technological Entrepreneurship - TechPreneur More questions by other craftsmen of the Mauritius Software Craftsmanship Community And of course, this concept works in any direction, giving Mauritian students a huge (!) opportunity to live, study and work abroad. And thanks to this, Medine already announced that there will be new facilities near Cascavelle to provide dormitories and other facilities to international students coming to our island. Awesome! Okay, but why SUPINFO? Well, coming back to my original statement - I'd like to get a degree in Computer Science - SUPINFO has a process called Validation of Acquired Experience (VAE) which is tailor-made for employees in the field of IT, and allows you to enroll in their course programme. I already got in touch with their online support chat but was only redirected to some FAQs on their website, unfortunately. So, during the Open Day I seized the opportunity to have an one-on-one conversation with Alick Mouriesse, and he clearly encouraged me to gather my certifications and working experience. SUPINFO does an individual evaluation prior to their assignment regarding course level, and hopefully my chances of getting some modules ahead of studies are looking better than compared to the other institutes. Don't get me wrong, I don't want to go down the easy route but why should someone sit for "Database 101" or "Principles of OOP" when applying and preaching database normalisation and practicing Clean Code Developer are like flesh and blood? Anyway, I'll be off to get my transcripts of certificates together with my course assignments from the old days at the university. Yes, I studied Applied Chemistry for a couple of years before intersecting into IT and software development particularly... ;-)

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