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  • CRM On Demand Disconnected Mobile Sales for Life Sciences (iSales) is available

    - by Richard Lefebvre
    The much awaited CRMOD Disconnected Mobile Sales for Life Sciences (iSales) is now available! Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides a flexible CRM solution for the iPad platform. It provides world-class productivity for pharmaceutical sales in disconnected and connected environments. Take a look at the Product Data Sheet and contact your local CRM onDemand sales representative for further information.

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  • Google analytics/adwords account and leaking of private data

    - by Satellite
    I am frequently asked to log into clients google analytics and adwords accounts. If I forget to log out before visiting other google properties (google search, youtube etc), this leaves tracks of my views/searches etc, exposing my activities to the client. Summary: Client gives me access to their Google Analytics / AdWords account I log into clients Analytics account and do some stuff Then in another tab I perform some related google searches to solve some related issues Issues solved, I then close the Analytics tab I then visit google.com, perform some unrelated searches I then visit YouTube, view some unrelated videos All Web and YouTube searches are recorded in clients google account, thus leaking potentially sensitive data Even assuming that I remember to log out correctly at step 4 (as I do 95% of the time), anything I do at step 3 is exposed to the client. I would be surprised if this is not a very common issue. I'm looking for a technical solution to ensure that this can never happen. Any ideas?

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  • Top 10 Reasons to Consider Open Source CRM

    <b>eCRM Guide: </b>"CRM solutions are just as reliable and can provide more bang for the buck than traditional proprietary CRM applications. So why should you consider open source CRM for your business? We found 10 good reasons."

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  • PeopleSoft CRM 9.2 Release Value Proposition

    - by Race Bannon
    Oracle's PeopleSoft Customer Relationship Management (CRM) delivers solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria. With PeopleSoft CRM 9.2, organizations will be able to deploy a solution that delivers built-in best practices specific to your industry with a highly configurable, tightly integrated platform, ensuring that solutions will be fast to implement. The result is less configuration, less customization, and less integration. PeopleSoft Customer Relationship Management (CRM) is a world-class solution for organizations of every size and Oracle’s planned product roadmap for PeopleSoft applications is to deliver valuable, needed features for all of an organization’s constituents along three design principles — Simplicity, Productivity, and Lowered Total Cost of Ownership — as well as new application functionality as prioritized by our customers. The upcoming 9.2 release of PeopleSoft Customer Relationship Management focuses on these themes of Simplicity, Productivity, and Lower Total Cost of Ownership while also delivering robust new functionality to help your organization succeed. The recently published PeopleSoft CRM 9.2 Release Value Proposition provides overviews of the new features and enhancements planned for these applications for Release 9.2. This document offers customers a road map intended to help them assess the business benefits of upgrading to the 9.2 release while also helping them plan their IT projects and investments. (Link is to a My Oracle Support page, available to customers and partners.) Oracle continues to deliver enterprise-wide features that enhance our customer ownership experience and helps them run their businesses more efficiently and profitably. With the CRM 9.2 release, we continue to abide by this firm commitment we’ve made to our customers.

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  • Google ouvre la beta d'Analytics Mobile App et sort deux SDK pour le Google Analytics des applications Android et iOS

    Google ouvre la beta d'Analytics Mobile App Le Google Analytics pour applications Android et iOS En juin, Google avait lancé une beta privée de « Mobile Analytics App », son service permettant à la fois d'évaluer l'audience des applications mobiles et différents éléments (versions, etc.). Cette beta est désormais disponible en version publique. Première amélioration qui accompagne cette arrivée, les deux SDK pour Android et iOS ont été entièrement refaits et simplifiés pour générer des rapports en 5 minutes. [IMG]http://ftp-developpez.com/gordon-fowler/GoogleAppAnalytics.png[/IMG] Des rapports qui contiennent à présent beaucoup plus ...

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  • Siebel CRM 8.1.1 Solutions

    Listen to George Jacob, Group Vice President, CRM Applications, discuss the new release of Siebel CRM 8.1.1. By empowering end customers and creating a consistent, engaging service experience, businesses are leveraging Siebel CRM 8.1.1 to garner high customer loyalty levels and improve business profitability in this tough economic environment. Tune in today!

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  • Spend Analytics on a Grand Scale

    - by jacqueline.coolidge(at)oracle.com
    The Wall St. Journal reports in Billions in Bloat Uncovered in Beltway that a recent study by Government Accountability Office (GAO) has released a massive study of several programs and agencies that cost U.S. taxpayers billions of dollars each year.  This report help save $100 to $200 Billion dollars by identifying duplicate spending and ineffective programs that can be consolidated or eliminated. Now, that is spend analytics on a massive scale! It remains to be seen how actionable that information will be.  Certainly, there have been studies before that identify wasteful spending.  But, it’s a great case of the power of business intelligence and spend analytics.   Many companies do find significant savings when they implement spend and procurement analytics. What makes for an excellent spend analysis? It should be: Objective and provide visibility across programs and/or divisions A cross functional analysis that links financial with performance metrics Prescriptive and actionable Spend and procurement analytics have been HOT during the economic downturn! I expect 2011 will see many more companies get serious about spend analytics and would love to hear from companies who are willing to share their experience.

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  • The 5 Most Important Analytics Stats

    While there are hundreds of different uses for a website analytics program, there are some that can quickly indicate whether your website has a heartbeat. Most likely providing these statistics would satisfy a customer asking how the website is doing, and for a customer that doesn't have analytics on their website, the potential to have these metrics should be enough to convince the customer that they need to install website analytics.

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  • ?Siebel CRM??ipad??????????

    - by junko.ishikawa
    ????????CRM?????????Siebel CRM??ipad?????????? ????????? ?REST API????ipad??????????????????????????REST API???iPhone SDK??????Siebel CRM?ipad?????-????????????????? ???????????????????? ????????????????????????????????????????? ???????????????????????????????????????????? ???????????????????

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  • How to use Google Analytics to track a development and production versions of the same site on different servers?

    - by Abe
    I have a website with two versions, one for production and one for development (testing new features). All of the code is under version control and the websites are on separate servers. Currently, I have the same Google Analytics Tracking code used on both sites. Since the code is under version control, it would be ideal to either have an if I am on production, use this code; else if on development server use that code clause. But I suspect that Google makes it easier to do something like this. I see that there are many ways to configure a GA tracking code, e.g. "a single domain" vs. "multiple top level domains". But it is not clear to me how to set this up. Also, if tracking code configured for a single domain has been on the development server, have I been picking up traffic to both sites, or does GA just ignore the second domain that I haven't registered?

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  • Should I use the same Google Analytics code for my website and native mobile app?

    - by Drew
    My website is a forum. The native mobile app's only function is to access the forum and provide a better experience than can be provided through the browser. Given that the same content is being accessed, should I use the same Google Analytics tracking code? Or should I create a new property and select "Not a website" when it asks for the website? I was not able to find anything that discussed this and what would be best practice, given that the same content is being accessed. Thanks!

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  • Why is my google translate data not showing up in analytics?

    - by learnvst
    I have a google translate widget on my website with gaTrack set to true and the correct gaId, but no translate events show up in analytics under content Events Overview after a week of the widget being live. The code snippet below was auto generated by the translate website, and works fine on the site. Any ideas why I'm not getting any translate events data? <li> <div id="google_translate_element"></div><script type="text/javascript"> function googleTranslateElementInit() { new google.translate.TranslateElement({pageLanguage: 'en', layout: google.translate.TranslateElement.InlineLayout.SIMPLE, gaTrack: true, gaId: 'UA-blahblah'}, 'google_translate_element'); } </script><script type="text/javascript" src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script> </li>

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  • Is there a ways to see granular per-visit data in Google Analytics?

    - by jakub.g
    I've started using Google Analytics very recently and I'm a bit lost with the sea of options (have been using Sitemeter before for some time). I've clicked through the service a lot but couldn't find what I'm accustomed to. I can see multitude of aggregated statistics in GA like: charts of browser share lists of country share lists of most visited URLs within the page and so on, but I would actually like to analyze each of the visits themselves. Something like: User X, France, Chrome, 7 pageviews between 18:01 and 18:15, entered on a.htm and exited on b.htm User Y, UK, Firefox, 1 pageview at 18:20, entered on c.htm Is there an easy way to see the reports in this way (perhaps by clicking a link to a separate page to see that particular session's stats)? How to navigate there if so?

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  • Google analytics: how many visitors have visited n times?

    - by Riley
    I'm trying to guess how many loyal users I have by counting the number of people that have visited the site 10 times. How can I answer this question with Google Analytics? "Visitor Loyalty" is a tempting answer, but the label for loyalty is "Visits that were the visitor's nth visit," and I want something more like "Visitors that visited n times." For example, we have 40 visits in the "51-100" visit range, but I think that could be a single user who visited 91 times. Or two users who visited 71 times each. The whole chart makes a good logic puzzle (I wonder if there's a unique solution) but doesn't easily answer the question I have.

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  • The new Google Analytics - what new useful features have you found?

    - by Rob
    If you don't know already a new version of Google Analytics has just come out. On first initial views it doesn't seem like much of an improvement on the previous version. There's lot's linking to Google's social stats but I'm yet to see the value of that. Also it doesn't seem to make the best use of the important data, it's tending to push referral sites, keywords to the back and bring the less important data to the front. Is that a sign of things to come??? One feature I did find interesting was the visitors flow as it shows the visitors path through your site. What new features have you found useful/interesting?

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  • How to track in Google Analytics registrations come from Google AdWords ads?

    - by automatix
    I created a campaign in Google AdWords and some ads in it and gave them URLs like mydomain.tld/registration/?utm_campaign=mycampaing&ad=x mydomain.tld/registration/?utm_campaign=mycampaing&ad=y mydomain.tld/registration/?utm_campaign=mycampaing&ad=z All ads lead to the registration page. A registration is a visit of the page mydomain.tld/registration-complited/?user={ID} So I can track the registrations in Google Analytics. I just go to Behavior -> Site Content -> All Pages and filter the pages to registration-complited. But how can I see, how many and which users have registered, after they came from an ad of a campaign, e.g. utm_campaign? And how can I also track this for a sigle ad of the campaign, e.g. x?

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  • How do I analyze vague Google Analytics data re traffic from Facebook?

    - by user6982
    We have one Facebook fan page and two personal profiles that could be sending traffic and then there are the many facebook pages of friends etc. I am also running an ad campaign from my FB account for my husband's business which has a link from his personal FB profile and his fan page. On Google analytics for his business we get the following referring sites from Facebook: /ajax/emu/end.php which is listed under facebook.com / referral /l.php (which is a not-found page at FB /ajax/emu/end.php which is listed under apps.facebook.com Both of the working links send me to the home page of my profile, which is the account I am working from to create and review the FB ad campaign that we are running. Is this info telling me any useful information at all? Is there a best practice for tracking and analyzing Facebook traffic that is a lot more granular? thanks!

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  • Why Wikipedia doesn't appear as a referral in Google Analytics' Traffic sources?

    - by Rober
    One of my clients has a website and got not spammy backlinks in a Wikipedia article. When I test it for SEO purposes with Google Analytics (from different IPs), apparently there is no referral information. On the Real-Time view my test visit is visible but with There is no data for this view in the referrals subview. And this visits appear as (direct) / (none) on the Traffic sources view. Wikipedia is not hiding in any way its links origin, since it is shown in the server visits log. Is Google ignoring Wikipedia as a referral? Am I missing anything else? Update: Now it works, several days after the link was active. Maybe something is detecting for how long the link was there so that it doesn't work just from the beggining, as a security measure? Many visits are actually not recorded.

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  • Why does Google Analytics log a user logging in as an exit?

    - by Justin
    I have custom event tracking set up in Google Analytics that tracks when a visitor registers on the site. The tracking is working fine. However, GA is showing that 100% of users "exit" the site after registering. They aren't exiting however, they are just getting logged in. Is there some reason why a user creating a session by logging in would cause GA to lose track of the visitor and think a new user had arrived? Is there any way to prevent this?

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  • How do I remove only some values of a URL parameter in Google Analytics?

    - by Iain Hallam
    I'm using Google Analytics on a DokuWiki site, which uses a URL parameter to decide what to do with the current page: /page is equivalent to: /page?do=show 1) I want to see some of these "modes", but mostly I'd like them counted as viewing the bare page URL itself. The following are the only ones I want to see separately: /page?do=login /page?do=backlinks /page?do=revisions /page?do=subscribe How do I collapse the unwanted modes to the page itself (/page)? 2) Some modes do something that should really not have a page attached, such as: /page1?do=sitemap /page2?do=sitemap How do I get these to show up without the page part (/?do=sitemap)? 3) What do I do with the search mode? Can I remove the page part from this too, and still find out which page people used the search function on? /page?do=search&id=query+text

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  • which way should I look at visits by region in Google Analytics?

    - by Drai
    I need to generate a report for only the Americas in Google Analytics. When I create an advanced segment that includes Continent Exactly Matching Americas I get one number, If I create the segment that includes sub-Continent region Includes America I get a slightly different number, And if I look at all visits but choose Demographicslocationand segment by sub-continent region I get yet a 3rd number! (Note: this is because it also includes Caribbean) All are only different by around 1% of traffic. What is the most accurate way to do this, or should I just pick a way and be consistent?

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  • Analytics - how to tell where converted traffic came from?

    - by Eric
    I must be missing something obvious. I have Analytics set up with conversion tracking (goals), and I had 4 customers complete the goals yesterday. I'm trying to find out where those 4 customers came from (organic search? if organic, what keywords? etc) but I can't figure out how to do that in Adwords. When I click into the goal tracking overview, I see my 4 customers and it breaks it down so I see that 3 of them came from adwords (cpc) and 1 of them came from organic. I'd like to know exactly what ads brought the traffic and what keywords on the organic search led them to me. How can I do this? It seems like a simple request... but I can't figure it out... thanks for your help!

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